| Table Of Contents   2.Important Safety Instructions   3.Introduction   20. Speed Dial Memory   20.   21.   21.   21.   To Program or Edit a Speed   Memory Location   To Delete a Speed Memory   Location   To Delete ALL Speed Memory   Locations   To Dial from Speed Memory   4.   5.   Parts Check List   Handset and Handset Charger   Layout   6.   Base Unit Layout   7.Getting Started   7.   7.   Setup   22.Advanced Operations   Connection of Phone and   Power Lines   Installation of Battery Pack in   Handset   Charging of Handset Battery   Pack   System Programming   Ringer ON/OFF   Ringer Type   Ringer Volume Control   Handset and Base Unit   Security Codes   Handset ID   Handset Name   Hold Reminder   Tone/Pulse   22. Caller ID   22.   NOTES ABOUT CALLER ID   & CALL WAITING CALLER   ID   8.   8.   22.   Caller ID Display of Inbound   Call   9.   23.   23.   23.   Reviewing Caller ID Memory   Dialing from Caller ID Memory   Storing Caller ID Records into   Speed Dial Memory   Deleting a Single Caller ID   Record   10.   10.   10.   10.   24.   24.   11.   12.   13.   13.   13.   14.   14.   14.   15.   15.   15.   16   Deleting all Caller ID Records   25. Visual Message Waiting   Indication   26. Transfer   Flash Time   26.   26.   Announced Transfer   Blind Transfer   Home Area Code   Local Area Codes   Line in Use Detection   Auto Pick Up   Handset Reset   Base Reset   27. Conference   27.   To Establish a 2 Handsets /   1 Outside Line Conference:   To Establish a 1 Handset / 2   Outside Lines Conference:   27.   Do Not Disturb (DND)   Wall Mounting   16.   28.Additional Information   28. Headset Operation / Out of   Range Indication   29. Low Battery Warning / Spare   Battery Charger   30. Maintenance   31. In Case of Difficulty   33. Warranty   17.Basic Operations   17. Placing Calls   17.   17.   18. Receiving Calls   19. Mute   19. Hold   19. Intercom   19.   Live Dialing   Pre-Dialing   35. Technical Specifications   36. FCC and IC Regulations   To Establish an Intercom   Call   0 1 Download from Www.Somanuals.com. All Manuals Search And Download.   The Handset and Handset Charger Layout   Parts Check List   1. Base Unit and power adapter   2. Handset   5. Wall Mount Bracket   6. Telephone line cord (x2)   7. Belt clip   3. Handset Charger and power adapter   4. Handset battery pack   12. CID   1. Antenna   13. OFF   2. Earpiece   14. Headset Jack (2.5mm)   15. SPEAKERPHONE   16. MUTE   3. Volume/Scroll Keys   4. FLASH   5. Line 1,2,3,4   6. REDIAL   17. CALLER   18. INTERCOM   7. HOLD   19. Microphone   8. Dialing Keys (0-9)   9. FUNCTION   10. PROG   20. Spare Battery Charging Slot   21. SPARE BATT LED   22. HS CHARGING LED   11. LCD Display   4 5 Download from Www.Somanuals.com. All Manuals Search And Download.   The Base Unit Layout   Setup   Connection of Phone and Power Lines   • VT 40-2421 setup   3 4 1. Plug the AC power adapter into an electrical outlet, and the DC connector   into the back of the base unit.   2. There are three modular telephone connections on the base unit L1/ L2, L3/   L4 and an AUX dataport to allow direct connection of a fax or modem. The   dataport is linked to the L2 connection only.   3. Plug one end of the telephone line cord(s) into the jack(s) on the back of   FRONT   the base unit. Plug the other end of this cord into the wall jack.   4. Plug the AC power adapter into an electrical outlet, and the DC connector   into the back of the handset charger.   5. Install handset battery and allow handset to charge for at least 15 hours   initially.   1 2 5 6 7 8 BACK   • VT 40-2420 setup   1. Plug the AC power adapter into an   electrical ou tlet, and the DC   connector into the back of the   handset charger.   2. Install handset battery and allow   handset to charge for at least 15   hours initially.   1. Rubber Foot   2. DC Connector   3. Antenna   5. L3/L4 Telephone Jack   6. AUX Dataport Jack   7. L1/L2 Telephone Jack   8. Wall Mount Cover   4. Power/ In use Indicator   6 7 Download from Www.Somanuals.com. All Manuals Search And Download.   Setup   Setup   System Programming   Installation of Battery Pack in Handset   Follow the steps below:   The VT 40-2421 / 40-2420 is controlled by a sophisticated menu structure. To   1 1.   Remove the battery cover by   p ressing on the ind ent and   sliding downward.   access the program mode, start with the handset in idle (off) mode and then   press the PROG key. Use the (   / ) volume keys to navigate through   the menu, and the # key to make selections. At any time, you can press the   OFF key to exit without saving changes. If you do not press a key for 30 seconds,   the system will automatically exit program and return to idle mode.   3 2.   Place the new battery pack in the   handset with the metal contacts   aligned with the charge contacts   in the battery compartment.   Flow chart of program mode: If the handset is in idle (off) mode, press PROG.   3.   Replace the battery cover by   sliding it upwards.   MEMORY   BASE RESET   [ • To retu rn to the   previous program   mode, press key.   • To exit p rogram   mode, press OFF.   [ ]/[   ] ] ]/[   Press [   ] ] ] 4.   If the new battery pack is not   alread y charged , p lace the   handset in the handset charger,   and allow it to charge for 15   hours. After initial charge, a   maintenance charge of 8 hours   should be sufficient.   ] ] ] CO LINE 1 RING   O N ]/[   HANDSET RESET   [ [ ]/[   Press [   2 CO LINE 2 RING   ON ]/[   AUTO PICKUP   [ ] O FF   [ ]/[   Press [   The original Handset that is shipped with your VT 40-2421 system will be   automatically registered to the Base. This Handset is HANDSET 1.   CO LINE 3 RING   ON ]/[   LINE IN USE   O N   [ ] ] ] [ ]/[   ] As you register additional Handsets to the system, you should assign extension   numbers in the following order: HANDSET 2, HANDSET 3, HANDSET 4,   HANDSET 5, HANDSET 6, HANDSET 7, HANDSET 8, HANDSET 9,   HANDSET 10, HANDSET 11, and finally HANDSET 12. See Handset ID and   Handset Name.   Press [   ] ] CO LINE 4 RING   LOCAL AREA CODE5   ON   [ ]/[   EMPTY   [ ]/[   ] Press [   LOCAL AREA CODE4   RINGER TYPE   Charging of Handset Battery Pack   EMPTY   [ ]/[   ] 1 [ ]/[   The Handset of your VT 40-2421 cordless telephone is powered by a rechargeable   battery pack. It charges automatically whenever the Handset is in the Charger.   Press [   ] ] HS SECURITY CODE   EMPTY ]/[   LOCAL AREA CODE3   [ ] You should charge the battery pack for 15 hours when you first receive your   phone. You may also need to charge the battery under the following conditions:   EMPTY   [ ]/[   Press [   ] BU SECURITY CODE   LOCATL AREA CODE2   • • The low battery message is displayed:   [ ]/[   ] EMPTY   [ ]/[   ] The handset seems completely dead, the LCD   is completely clear and does not activate when   you press the keys.   Press [   ] ] ] Press [   ] HANDSET ID   LOCAL AREA CODE1   01   [ ]/[   ] EMPTY   [ ]/[   ] Press [   IMPORTANT:   Press [   ] ] HANDSET NAME   HOME AREA CODE   1.   Do not dispose of a battery pack in a fire, the cell may explode.   [ ]/[   ] EMPTY   [ ]/[   ] ] 2.   Do not open or mutilate the battery pack. Toxic substances may be released,   causing harm to eyes or skin.   Press [   Press [   HOLD REMINDER   FLASH TIME   600ms   3.   Exercise care in handling battery packs in order to prevent an accidental   short of the charge contacts, potentially causing the battery pack to   overheat.   30 SEC   [ ]/[   ] [ ]/[   Press [   ] Press [   ] TONE/PULSE   TONE   4.   Do not dispose of this battery pack into household garbage.   [ ]/[   ] 8 9 Download from Www.Somanuals.com. All Manuals Search And Download.   Setup   Setup   Ringer ON/OFF   • Made sure that only HANDSET 01 has a battery   pack installed. All other Handsets need to have   their battery packs removed during this process.   • • Access program mode   Press the (   RING   ) key until you see CO LINE 1   • • Access program mode   Press the (   CODE   ) key until you see HS SECURITY   • • • Press the # key to change settings. The cursor   will blink to the right of the current setting   • Press the # key to change settings. You will be   prompted to PLS ENTER CODE, waiting for you   to input a 6-digit security code. This security code   is selected by you, so please choose a security code   that you will remember. Also, record the HS   SECURITY CODE in the space below for future   reference.   Use the (   ONor OFF.   / ) volume keys to select either   Press the # key to confirm choice.   • PROGRAMMING SUCCESSFUL!is displayed.   • Repeat the above steps to set ringers for LINE   2, LINE 3 and LINE 4   SECURITY CODE:________________   • • Use the number keys to enter the 6 digit HS   Ringer Type   SECURITY CODE (i.e. 123456, 223455, 000005, etc.)   • • • Access program mode   Press the ( ) key until you see RINGER TYPE   Press the # key to confirm choice   • PROGRAMMING SUCCESSFUL! is displayed.   Press the # key to change settings. The cursor   will blink to the right of the current ringer setting   You now need to load the HS SECURITY CODEinto   the Base Unit, using HANDSET 01. Please follow these   steps:   • • Use the (   / ) volume keys to sample the   four ringer types   • • • The Base Unit power should still be disconnected.   Press the # key to confirm choice   Access program mode   • PROGRAMMING SUCCESSFUL!is displayed, and   Press the (   CODE   ) key until you see BS SECURITY   the selected ringer type will be played once.   • • Reconnect the Base Unit power. Once the power   is con n ected , you have only 10 seconds to   complete the next step.   Ringer Volume Control   • From the idle (off) mode press the (   volume keys to select volume level LOW / MID   / HIGH   / ) With BS SECURITY CODEdisplayed on HANDSET   01, press the # key. The HS SECURITY CODEhas   now been loaded into the Base Unit.   Handset and Base Unit Security Codes   • • PROGRAMMING SUCCESSFUL! is displayed.   If you fail in loading the HS SECURITY CODEinto   the Base Unit, ERROR! PLS REGISTER AGAIN!   is displayed, you have to repeat the above 6 steps   to load into the Base Unit until PROGRAMMING   SUCCESSFUL! is displayed.   The VT 40-2421 is an advanced telephone system, which uses a unique 6-digit   security code for operation. The VT 40-2421 Handset and Base unit are factory   programmed with a default security code, which allows you use the system after   charging.   NOTE: When using multiple Handsets, you must assign a 6-digit system   security code (shared by all Handsets and Base Unit), and each Handset must   be assigned its own unique HANDSET ID (extension) number.   Handset ID   The VT 40-2421 system supports up to 12 extension handsets. In order to use   the multiple handset capability of this product, you must first assign a 6-digit   security code. Please refer to Handset and Base Unit Security Codes before   proceeding with Handset ID.   Assigning the Handset Security Code and Loading into the Base Unit   • Disconnect the AC power to the base unit.   10   11   Download from Www.Somanuals.com. All Manuals Search And Download.   Setup   Setup   When multiple handsets are added to the VT 40-2421 system, you must first   assign a unique ID (extension number) for each Handset, and then enter the   system security code. Valid ID numbers are 01, 02, 03, 04, 05, 06, 07, 08, 09, 10,   11 and 12.   Hold Reminder   The VT 40-2421 system has an option to activate a hold reminder, which plays   a brief tone to alert you that a call is on hold. Each handset is programmed   independently. All handsets linked to the system will be alerted at the selected   interval (15sec, 30sec, 45sec, or 60sec) unless OFF is selected.   CAUTION: Be careful not to assign the same Handset ID number to more than   one Handset.   • • • Access program mode   • If you have not already selected a system security code, follow the steps   in Handset and Base Security Codes above. Then do the following:   Press the ( ) key until you see HOLD REMINDER   Press the # key to change settings. The cursor will   blink to the right of the current ringer setting.   • Access program mode   • • Press the (   ) key until you see HANDSET ID   • Use the (   / ) volume keys to cycle through   Press the # key to change settings. The cursor will   blink to the right of the current HANDSET ID   setting   the five options (15sec, 30sec, 45sec, 60sec, OFF).   • Press the # key to confirm choice   • • You will be prompted to PLS ENTER ID NO   • PROGRAMMING SUCCESSFUL!is displayed.   Use the number keys to enter the two digit ID   code (i.e. 01, 02...12)   Tone/Pulse   • Press the # key to confirm choice   If you have touch tone service, do not change the setting of this mode. If you   have rotary(Pulse) service, you have to access TONE/PULSE mode and set to   PULSE.   • PROGRAMMING SUCCESSFUL!is displayed.   • Press the (   CODES   ) key until you see HS SECURITY   • • • Access program mode   Press the (   ) key until you see TONE/PULSE   • Press the # key. You will be prompted to PLS   ENTER CODE, waiting for you to input the 6 digit   security code you previously selected.   Press the # key to change settings. The cursor will   blink to the right of the current ringer setting.   • • Use the number keys to enter the same 6 digit   • • Use the (   / ) volume keys to choose TONE   HS SECURITY CODE for this VT40-2421 system.   or PULSE   Press the # key to confirm choice   Press the # key to confirm choice   • PROGRAMMING SUCCESSFUL!is displayed.   • PROGRAMMING SUCCESSFUL! is displayed.   Handset Name   Flash Time   If you want to assign a name for a handset, follow   the steps below:   This function is commonly used with service such as Call Waiting. The default   setting for flash time is 600ms. It is unlikely that you will need to change this   setting, however, if required you can adjust the flash time from 100ms to 900ms   in 100ms intervals.   • • • Access program mode   Press the ( ) key until you see HANDSET NAME   • Access program mode   Press the # key to change settings. The cursor   will blink to the right of the current HANDSET   NAME setting.   • • Press the (   ) key until you see FLASH TIME   Press the # key to change settings. The cursor will   blink to the right of the current setting.   • • You will be prompted to PLS ENTER NAME   • • Use the (   / ) volume keys to choose flash   Use the digit keys to 'spell' the name. Names can   be up to 16 characters. To enter a specific set of   characters, see Speed Dial Memory: To Program   or Edit a Speed Memory Location.   setting (100ms, 200ms...900ms)   Press the # key to confirm choice   • PROGRAMMING SUCCESSFUL! is displayed.   • Press the # key to confirm the name.   Note: Please consult your local telephone service provider when you want to   • PROGRAMMING SUCCESSFUL!is displayed.   change the Flash Time.   12   13   Download from Www.Somanuals.com. All Manuals Search And Download.   Setup   Setup   Home Area Code   Auto Pick Up   If you live in an area where you dial calls within your own area code by dialing   7 digits (no area code), follow these steps:   Select this option and set to ON if you want the handset to automatically answer   calls when the handset is lifted from the cradle (without having to press LINE   or SPEAKERPHONE).   • • • Access program mode   • • • Access program mode   Press the ( ) key until you see HOME AREA CODE   Press the (   ) key until you see AUTO PICKUP   Press the # key to change settings. The cursor will   blink to the right of the current setting.   Press the # key to change settings. The cursor will   blink to the right of the current setting.   • • Use the number keys to enter your home area code   • • Use the (   OFF   / ) volume keys to choose ONor   Press the # key to confirm choice   • PROGRAMMING SUCCESSFUL!is displayed.   Press the # key to confirm choice   • PROGRAMMING SUCCESSFUL! is displayed.   Local Area Codes   You can program up to five local area codes. Please note that the HOME AREA   CODEshould be empty if you are using the local area programming. If you live   in an area where all local calls require 10 digits (area code plus phone number,   without dialing “1” first) follow these steps:   Handset Reset   Select this option to reset a single handset to factory default settings.   NOTE: After selecting this option, you will need to re-assign the Handset ID   and re-load the system security code.   • • Access program mode   Press the (   CODE1   ) key until you see LOCAL AREA   • • • • • • • Access program mode   Press the (   ) key until you see HANDSET RESET   • Press the # key to change settings. The cursor will   blink to the right of the current setting.   Press the # key to change settings   • • Use the number keys to enter your local area code   You will be prompted to RESET YES?   Press the # key to confirm choice   To exit without resetting press OFF key   Press the # key to confirm choice   PROGRAMMING SUCCESSFUL!is displayed.   • PROGRAMMING SUCCESSFUL!is displayed.   • Repeat the above steps for LOCAL AREA CODE2,   CODE3, CODE4 and CODE5   Base Reset   Line in Use Detection   Select this option to reset base settings to factory default.   There is a LINE IN USEindication when another telephone on the same line   NOTE: After selecting this option, you will need to re-program the system   security code. You will also need to re-assign a unique Handset ID (extension)   number for each handset, and then re-load the 6 digit system security code   into ALL SYSTEM HANDSETS.   (parallel extension) is in use.   • • • Access program mode   Press the (   ) key until you see LINE IN USE   • • • • • • Access program mode   Press the # key to change settings. The cursor will   blink to the right of the current setting.   Press the (   ) key until you see BASE RESET   • • Use the (   / ) volume keys to choose ON   Press the # key to change settings   You will be prompted to RESET YES?   To exit without resetting press OFF key   Press the # key to confirm choice   or OFF   Press the # key to confirm choice   • PROGRAMMING SUCCESSFUL!is displayed.   • PROGRAMMING SUCCESSFUL!is displayed.   14   15   Download from Www.Somanuals.com. All Manuals Search And Download.   Setup   Placing Calls   Do Not Disturb (DND)   Live Dialing   If you do no want a particular handset to receive   calls, activate the DND function by doing the   following:   • Press the desired LINE key or SPK.PHONE (for   handsfree on next available line). Listen for dial   tone.   • Press FUNCTION key followed by the 4(DND)   key.   • • Enter the number you wish to dial   • • The handset will display DO NOT DISTURB!   To end a call press OFF or place handset in charger   cradle   To cancel the DND press FUNCTION followed   by the 4(DND) key again.   Note: When DND is enabled, you will not be able   to pre-dial numbers.   Pre-Dialing   • • Enter the number you wish to dial on the display.   Press the desired LINE key or SPK.PHONE (for   handsfree on next available line).   Wall Mounting   The Wall Mount bracket is designed for use on standard Wall Mount plates only.   • To end a call press OFF or place handset in charger   cradle   • • Remove the wall mount cover at the back of the Base Unit   Line up the tabs on the wall mount bracket with the holes at the back of   the Base Unit. Snap the wall mount bracket firmly in place.   • Mount the Base Unit on the wall. Position the Base Unit so the mounting   stubs will fit into the holes on the wall mount bracket. Slide Base Unit down   on the mounting stubs until it locks into placs.   Remove Wall Mount Cover   Wall Mount   Bracket   16   17   Download from Www.Somanuals.com. All Manuals Search And Download.   Receiving Calls   Mute / Hold / Intercom   • When you have an incoming call, the line and   icon will appear in the display above the   corresponding LINE key. For example, if there   Mute   During an active call, press the M UTE key to   temporarily disable the handset microphone.   is a call on LINE 2, the line 2 and   above LINE 2 will be illuminated.   icon   MUTE!Will be displayed.   • • Also, if you have Caller ID service, the display   will show L1, L2, L3 or L4 to the left of the Caller   ID number information.   Pres the MUTE key again to resume normal two way   conversation.   To answer an incoming call from an IDLE   handset, do either of the following:   Hold   • To place an active call on hold, press the HOLD   key.   * * * Press the appropriate LINE key   Press any key to answer the ringing line   • While a call is on hold the handset will display   TRANSFER TO/HOLDand the corresponding line   icon will flash.   Press SPK.PHONE (for handsfree on ringing   line).   • • If you have HOLD REMINDER enabled, you will   hear an alert tone at the specified interval (15sec,   30sec, 45sec, or 60sec).   • To answer an incoming call from an ACTIVE   handset (on another call)   * Press OFF to terminate the current call.   Once a call is on hold, any handset can then access   the call by pressing the corresponding line key.   Or,   * Place the current call on hold by pressing   HOLD.   Note: If a call is placed on hold for more than 3   minutes, all handsets will receive a Recall Ring tone   that serves as a reminder that a call remains on hold.   Also, if a call is left on hold for more than 5 minutes,   the VT 40-2421 system will automatically disconnect   the line.   Then do either of the following:   * * * Press the appropriate LINE key   Press any key to answer the ringing line   Press SPK.PHONE (for handsfree on ringing   line).   Intercom   To establish an intercom call   NOTE: If you have AUTO PICKUPset to ON, a ringing   handset will automatically answer the first ringing   line, when lifted from the charge cradle. See Auto   Pick up Line Function.   • • • Press the INTERCOM key, followed by the   handset number (01..12).   Once the other handset answers, the handset will   display TALKING!   To end the intercom call, either handset can press   OFF.   18   19   Download from Www.Somanuals.com. All Manuals Search And Download.   Speed Dial Memory   Speed Dial Memory   Each handset in the VT 40-2421 / 40-2420 system can   store up to 20 names and numbers in a private speed   dial memory. This is important to note, as each   handset must be programmed separately.   • Press the # key to confirm number   • PROGRAMMING SUCCESSFUL!is displayed   To Program or Edit a Speed Memory Location   To Delete a Speed Memory Location   • • • Access program mode   • • • Access program mode   Press # to select SPEED MEMORY   Press # to select SPEED MEMORY   Use the (   / ) volume keys to scroll to a   Use the (   / ) volume keys to scroll to a   desired memory location (01...20)   desired memory location (01...20)   • • • Press # select the Speed Memory location   You will be prompted to enter NAME?   Use the digit keys to ‘spell’ the name. Names   • • Press the FUNCTION key followed by the 1 (DEL)   key to delete   Press # to confirm deletion   can be up to 16 characters. Use (   / ) volume   • PROGRAMMING SUCCESSFUL!is displayed; or press   keys move left or right in the name field .   Characters and symbols for name entry are   located on the following number keys:   OFF key to exit without deleting   Key   Ch aracters   To Delete ALL Speed Memory Locations   1 2 3 4 5 6 7 8 9 SPACE   - ‘ & . ( ) @ 1   • • • Access programmode   A, B, C, a, b, c, 2   D, E, F, d , e, f, 3   G, H , I, g, h, i, 4   J, K, L, j, k, l, 5   M, N , O, m, n, o, 6   P, Q, R, S, p, q, r, s, 7   T, U, V, t, u, v, 8   W, X, Y, Z, w , x, y, z, 9   0 Press # to select SPEED MEMORY   Press the FUNCTION key followed by the 1 (DEL)   key to delete   • Press # to confirm deletion   • PROGRAMMING SUCCESSSFUL! is displayed; or   press OFF key to exit without deleting   To Dial from Speed Memory   • • • Access program mode   0 Press # to select SPEED MEMORY   * # * Use the (   / ) volume keys to scroll to a   # desired memory location (01...20)   • • • Press the # key to confirm the name.   • • Press the desired LINE key or SPK.PHONE (for   handsfree on next available line)   Using the digit keys enter NUMBERwhen prompted   To end a call press OFF key or place handset in   charger cradle   To enter a pause, press the FUNCTION key   followed by the 7 (PAUSE) key   20   21   Download from Www.Somanuals.com. All Manuals Search And Download.   Caller ID   Caller ID   The VT 40-2421 system is capable of displaying the name and/ or number of   the party calling before you answer the phone (Caller ID). It is also capable of   displaying Caller ID information in conjunction with a Call Waiting alert signal   (Call Waiting Caller ID). With Call Waiting Caller ID, the Caller ID data is   displayed so you can decide whether to answer the incoming call, or continue   with your current conversation. The VT 40-2421 system stores the last 50 calls   with name, number and time/ date of each call received.   Reviewing Caller ID Memory   • • Press the CID key   The display will show a counter of calls stored   Caller ID memory.   * ALL CID: Represents the total number of Caller   ID records stored   * NEW CID: Represents the total number of calls   that have been received since you last reviewed   the Caller ID memory.   NOTES ABOUT CALLER ID & CALL WAITING CALLER ID   These are subscription services, provided by most regional telephone service   providers. You must subscribe to these services to get the benefits of these   features. If you do not subscribe to Caller ID services, you can still use your   VT 40-2421 system and the other features it offers. Due to regional incompatibilities,   Caller ID information may not be available for every call you receive. In addition,   the calling party may intentionally block their name and phone number from   being sent.   • • • • Use the (   / ) volume keys to scroll through   Caller ID memory.   Pressing the   arrow will start with the most   recent call received.   Pressing the   call received.   arrow will start with the oldest   Some of the special Caller ID messages you may receive include:   When you reach the end of the list, you can ‘wrap   around’ to the beginning by pressing the (   ) key again.   / NO CALLER INFOor OUT OF AREA: May be displayed if either the name   and/ or number information is not received by the VT 40-2421 system.   Dialing from Caller ID Memory   • • Press the CID key   PRIVATE: May be displayed if the calling party has intentionally blocked their   name and phone number from being sent.   Use the ( ) volume keys to scroll through   / Caller ID memory.   • • Press an available line key (L1, L2, L3, L4) to   automatically dial the displayed number.   If more than one line is ringing at the same time, you can review the incoming   Caller ID information by pressing the CALLER key. Each press of the CALLER   key will switch between the Caller ID information from currently ringing lines,   and the handset idle display. To answer a particular line, simply press the   corresponding LINE key.   You can also press the SPK.PHONE key to   activate the handset speakerphone on the next   available line.   • Press OFF key to end the call.   Caller ID display of inbound call   As a call is received on the VT 40-2421 system, the Caller ID information is   Storing Caller ID Records into Speed Dial Memory   displayed in the following format:   • • Press the CID key   Use the (   / ) volume keys to locate the   Caller ID record to be stored into Speed Dial   memory.   22   23   Download from Www.Somanuals.com. All Manuals Search And Download.   Caller ID   Visual Message Waiting Indication   The VT 40-2421 is compatible with optional voicemail   • • • Press the PROG key   Press # to enter SPEED MEMORY.   Use the ( ) volume keys to locate the   memory location (01..20) where you wish to store   the Caller ID record   service provided by some local telephone companies.   If you subscribe to this service, and you have new,   unplayed messages in your voicemail, a Visual   Message Waiting Ind icator(VMWI) signal is   transmitted by your local telephone company.   / • Press the CID key. The Caller ID record will be   displayed along with the memory location   number.   The VT 40-2421 detects a VMWI signal and activates   a the Message Waiting indicator on the Handset(s).   • • Press # to proceed.   Review the displayed name. Make changes if   necessary, and then press the # key.   After you check your messages, the Message Waiting   indicator will automatically turn off.   • Review the displayed number. Make changes   if necessary, and then press the # key   Please note that whenever new, unplayed messages   are stored in your voicemail, the local Telephone   Company will continue to send a VMWI signal.   • PROGRAMMING SUCCESSFUL!is displayed.   Deleting a Single Caller ID Record   • • Press the CID key   If after reviewing unplayed messages, the MESSAGE   WAITINGdisplay remains, you can manually delete   the indicator as follows:   Use the (   / ) volume keys to locate the   Caller ID record to be deleted.   • • • Press FUNCTION followed by the 1 (DEL) key   to delete   - Start from an idle mode with MESSAGE WAITING   actively being displayed.   The name of the selected memory location will   be displayed.   - Press FUNCTION followed by 1(DEL) to delete   Press # to confirm deletion   - DEL MSG DISPLAY?is displayed.   • DELETED! is displayed; or press OFF to exit   without deleting   * Press 1 to delete the MESSAGE WAITINGindicator   for LINE 1   Deleting All Caller ID Records   * Press 2 to delete the MESSAGE WAITINGindicator   for LINE 2   • • Press the CID key   * Press 3 to delete the MESSAGE WAITINGindicator   for LINE 3   Press FUNCTION followed by the 1 (DEL) key   to delete all Caller ID records.   * Press 4 to delete the MESSAGE WAITINGindicator   for LINE 4   • DELETE ALL CID?will be displayed.   Press # to confirm deletion   • * Press 0 to delete the MESSAGE WAITINGindicator   for ALL lines   24   25   Download from Www.Somanuals.com. All Manuals Search And Download.   Transfer   Conference   Announced Transfer   To Establish a 2 Handsets / 1 Outside Line   Conference:   • While on an active call, press the INTERCOM key followed by the handset   number you wish to call. The active call will be automatically placed on   hold.   • Place an active call on hold, by pressing the HOLD   key.   • • • When the other handset answers, simply announce there is a call for them   on a particular line.   • Place an intercom call to another handset by   pressing the INTERCOM key, followed by the   handset number (01..12).   As soon as the other handset answers the held line, the intercom will be   automatically terminated.   • • Once the other hand set answ ers, press the   FUNCTION key followed by the *(CONF) key to   establish the conference call between both handsets   and the outside line.   You can also press OFF to end the intercom at any time.   Either handset can then exit the conference by   Blind Transfer   pressing OFF.   • Place an active call on hold, by pressing the   HOLD key.   • • The handset will display TRANFER TO/HOLD.   Enter the handset number you wish to transfer   the call to (01..12)   • The call will be automatically transferred to the   selected handset   To Establish a 1 Handset / 2 Outside Lines   Conference:   (for example HS1 on L1 and L3)   • Place an active call on hold (L1), by pressing the   HOLD key.   • Answer or place another call (L3).   • Press the FUNCTION key followed by the *(CONF)   key to establish the conference call between the   handset and both outside lines.   • The handset will display L1 + L3.   • To end the conference for both lines press OFF.   • To continue the call for only one line, and to end   the call on the other line, simply press the LINE key   of the call you wish to continue. The other line will   be automatically terminated.   26   27   Download from Www.Somanuals.com. All Manuals Search And Download.   Headset Operation / Out of Range Indication   Low Battery Warning/Spare Battery Charger   Low Battery Warning   Headset Operation   A warning indicator appears when the handset battery becomes weak. If yo are   on a call when a battery low alert appears, you will hear a double beep every   10 seconds, indicating that you should replace the drained battery pack   immediately.   Your VT 40-2421 cordless telephone system is   equipped with 2.5mm Headset Jacks on each   handset for use with an optional accessory Headset   for handsfree operation. If you choose to use the   Headset option, you must obtain an optional   accessory Headset, which is compatible with the   VT 40-2421/40-2420.   Battery Indicator   A battery icon located in the lower right corner of the   Handset display provides a visual indication of the   current battery level. As the battery is drained, the icon   will transition from full to empty.   To purchase a Headset, please call:   In the United States:   VTECH COMMUNICATIONS   1-800-595-9511   Spare Battery Charger   The spare battery charger slot is located at the back   of the handset charger. It is recommended that a spare   battery should be fully charged in the spare battery   charger for 15 hours before the initial use. The spare   battery pack can be used to replace a drained handset   battery, ensuring uninterrupt   In Canada:   VTECH ELECTRONICS   1-800-267-7311   NOTE :   When using the VT 40-2421/40-2420 during low   battery mode, audio quality may be compromised due   to reduced power availability.   Once you have a compatible 2.5mm Headset, locate the Headset Jack on the   VT 40-2421 / 40-2420 Handset. Connect the plug on the Headset cord to the jack   on the cordless Handset. The plug should fit securely. Do not force the connection.   • • Place a battery pack in the spare battery charging   slot with the charge contacts facing down. The   spare battery takes 12 hours to fully charge a   drained battery.   NOTE :   Whenever a compatible Headset is connected to the cordless Handset, the   microphone on the Handset will be muted. This is done to limit the effect of   background noise.   The spare battery charger takes 15 hours to fully   charge a drained battery.   To order additional system Handsets (model#   VT40-2420), battery packs, or headsets, please call:   Out of Range Indication   The handset will display OUT OF RANGEalong with an audible warning if the   handset is too far from the base unit. You have to move closer to the base unit   to ensure uninterrupted service.   In the United States:   VTECH COMMUNICATIONS   1-800-595-9511   If you are on an active call when the OUT OF RANGEalert appears, you must   In Canada:   correct the problem within 20 seconds, or the call will be automatically held.   VTECH ELECTRONICS   1-800-267-7311   28   29   Download from Www.Somanuals.com. All Manuals Search And Download.   In Case Of Difficulty   Maintenance   If you have difficulty operating your phone, the suggestions below should solve   the problem. If you still have difficulty after trying these suggestions, call Vtech   Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-   267-7377.   Taking Care Of Your Telephone   Your VT 40-2421 cordless telephone system contains sophisticated electronic   parts, so it must be treated with care.   The Phone Doesn’t Work At All   Avoid rough treatment   • • • Make sure the Handset Security Code is properly loaded into the Base Unit.   Make sure the Power Cord is plugged into the Base and Handset Chargers.   Place the Handset down gently. Save the original packing materials to protect   your telephone if you ever need to ship it.   Make sure the telephone line cord(s) is plugged firmly into the Base Unit   and the telephone wall jack.   Avoid water   • Make sure the batteries are properly charged. If the low battery indicator   is shown, the battery pack needs charging.   Your telephone can be damaged if it gets wet. Do not use the Handset outdoors   in the rain, or handle it with wet hands. Do not install your Base Unit near a   sink, bathtub or shower.   No Dial Tone   • • First check all the suggestions above.   Electrical storms   If you still don’t hear a dial tone, disconnect the Base Unit from the telephone   jack(s) and connect a different phone. If there is no dial tone on that phone   either, the problem is in your wiring or local service. Contact your local   telephone company.   Electrical storms can sometimes cause power surges harmful to electronic   equipment. For your own safety, use caution when using electric appliances   during storms.   You Get Noise, Static, Or A Weak Signal Even When You’re Near The Base   Unit   Cleaning your telephone   Your telephone has a durable plastic casing that should retain its luster for many   years. Clean it only with a soft cloth slightly dampened with water or a mild   soap. Do not use excess water or cleaning solvents of any kind.   • Household appliances plugged into the same circuit as the Base Unit can   sometimes cause interference. Try moving the appliance or the Base Unit   to another outlet.   Remember that electrical appliances can cause serious injury if used when   you are wet or standing in water. If your Base Unit should fall into water,   DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD   AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit   out by the unplugged cords.   You Get Noise, Static, Or A Weak Signal When You’re Away From The Base   Unit   • • • You may be out of range. Either move closer to the Base, or relocate the Base   Unit.   The layout of your home or office may be limiting the range. Try moving   the Base Unit to another position.   Make sure the Base Unit Antenna is rotated up.   30   31   Download from Www.Somanuals.com. All Manuals Search And Download.   In Case Of Difficulty   Warranty   The Handset Does Not Ring When You Receive A Call   WHAT DOES OUR WARRANTY COVER?   • Any defect in material or workmanship.   • Make sure you have the Handset ringer activated. To set the ringer, see RINGER   CONTROL.   • Make sure the telephone line cord(s) is plugged firmly into the Base Unit   and the telephone jack(s). Make sure the power cord is plugged in.   FOR HOW LONG AFTER THE ORIGINAL PURCHASE?   To the original purchaser only - ONE YEAR.   • • • You may be too far from the Base Unit.   You may have too many extension phones on your telephone line to allow   all of them to ring. Try unplugging some of the other phones.   WHAT WILL VTECH DO?   At our option, repair or replace your unit.   • You Hear Other Calls While Using Your Phone   • Disconnect your Base Unit from the telephone jack(s), and plug in a regular   telephone. If you still hear other calls, the problem is probably in your wiring   or local service. Call your local telephone company.   HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?   • In the U.S. Call Vtech Communications Inc customer service for Return   Authorization at: 1-800-595-9511. In Canada, call Vtech Electronics Ltd at 1-   800-267-7377   You Hear Noise In The Handset, And None Of The Keys Or Buttons Work   Make sure the power cord is plugged into the Base Unit.   • Properly pack your unit. lnclude any cables & accessories which were   originally provided with the product. We recommend using the original   carton and packing materials.   • • • • • Include in the package a copy of the sales receipt or other evidence of date   of original purchase (if the unit was purchased within the last twelve months).   Common Cure For Electronic Equipment   If the unit does not seem to be responding normally, then try putting the Handset   in the cradle. If it does not seem to respond, do the following (in the order listed):   Print your name and address, along with a description of the defect, and   include this in the package.   1. Disconnect the power to the Base.   2. Disconnect the Handset battery.   3. Wait a few minutes.   Include payment for any service or repair not covered by warranty, as   determined by VTech Communications Ltd.   Ship the unit via UPS Insured, or equivalent to:   In the U.S.   4. Connect power to the Base.   5. Re-install the battery pack (s)   6. Check for dial tone.   VTECH COMMUNICATIONS INC.   1145 Coliseum Rd. Dept. Vtech   San Antonio, TX. 78219   If you purchased your phone in Canada, Ship the unit via UPS insured, or   equivalent to:   VTECH ELECTRONICS LTD.   SUITE 200-7671 ALDERBRIDGE WAY   RICHMOND,B.C.V6X 1Z9   VTech Communications Inc assumes no responsibility for units sent without prior Return Authorizatlon.   32   33   Download from Www.Somanuals.com. All Manuals Search And Download.   Warranty   Technical Specifications   WHAT DOES OUR WARRANTY NOT COVER?   FREQUENCY CONTROL   • • Batteries   Crystal controlled PLL synthesizer   Damage from misuse, neglect, or acts of nature (lightning, floods, power   surges,etc.)   TRANSMIT FREQUENCY   • • Products which may have been modified or incorporated into other products   2402.3040 - 2481.1520 MHz   Products purchased and/ or operated outside the USA, its territories, or   Canada.   RECEIVE FREQUENCY   • Products serviced by the owner or a service facility not expressly authorized   by VTECH Communications   2402.3040 - 2481.1520 MHz   • • Products purchased more than 12 months from current date   CHANNELS   Units purchased in “AS IS” condition, or units purchased as “Distressed   Merchandise”.   73 Channels   NOMINAL EFFECTIVE RANGE   HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS   WARRANTY?   Maximum power allowed by FCC and IC. Actual operating range may vary   according to environmental conditions at the time of use.   • This warranty gives you specific rights. You may also have other rights which   vary from state to state or province to province.   SIZE   Handset : 57mm x 41mm x 200mm   Base :   229mm x 515mm x 165mm   Charger: 113mm x 63mm x 78mm   WEIGHT   Handset :   Base :   Charger:   234 grams   524 grams   102 grams   POWER REQUIREMENTS   Handset :   Base :   Charger:   3.6 VDC NiMH Battery Pack   9 V 1000mA   9 V 500mA   MEMORY   Speed Dial: 20 Memory locations - Name Field: 16 characters (max.), Number   Field: 30 digits (max.)   CID   : Alpha Numeric Display 50 Memory locations   34   35   Download from Www.Somanuals.com. All Manuals Search And Download.   FCC and IC Regulations   FCC and IC Regulations   SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE.   FCC Part 68   This equipment complies with Parts 15 of the Federal Communications   Commission (FCC) rules for the United States. It also complies with regulations   RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the   following two conditions: (1) this device may not cause interference, and (2) this   device must accept any interference, including interference that may cause   undesired operation of the device.   The FCC requires that you connect your cordless telephone to the nationwide   telephone network through a modular telephone jack (USOC RJ11C, RJ11W or   RJ14).   Your telephone company may discontinue your service if your equipment causes   harm to the telephone network. They will notify you in advance of disconnection,   if possible. During notification, you will be informed of your right to file a   complaint with the FCC.   A label is located on the underside of the Base Unit containing either the FCC   registration number and Ringer Equivalence Number (REN) or the IC   registration number and Load Number. You must, upon request, provide this   information to your local telephone company.   Occasionally, your telephone company may make changes in its facilities,   equipment, operation, or procedures that could affect the operation of your   equipment. If so, you will be given advance notice of the change to give you   an opportunity to maintain uninterrupted service. The Base Unit contains no   user serviceable parts. The Handset contains a user replaceable battery pack.   This equipment is compatible with inductively coupled hearing aids.   Should you experience trouble with this telephone equipment, please contact:   Vtech Communication Inc   If it is determined that your telephone equipment is malfunctioning, the FCC   requires that it not be used and that it be unplugged from the modular jack until   the problem has been corrected. Repairs to this telephone equipment can only   be made by the manufacturer or its authorized agents, or by others who may   be authorized by the FCC. For repair procedures, follow the instructions outlined   under the VTECH Limited Warranty.   SERVICE DEPT. at 1-800-595-9511.   In Canada, call VTECH Electronics at 1-800-267-7377.   This equipment may not be used on coin service provided by the phone company   or Party Lines.   For repair / warranty information. The telephone company may ask you to   disconnect this equipment from the line network until the problem has been   corrected.   The REN is useful in determining the number of devices you may connect to   your telephone line and still enable the devices to ring when you receive a call.   The general rule is that the REN value should not exceed 5.0A total; however,   contact your local telephone company for the specific number in your area.   FCC Part 15   Warning: Changes or modifications to this unit not expressly approved by the   party responsible for compliance could void the user’s authority to operate the   equipment.   IC (Industry Canada)   This telephone is registered for use in Canada.   Notice:   The equipment has been tested and found to comply with part 15 of the FCC   rules. These limits are designed to provide reasonable protection against harmful   interference in a residential installation. This equipment generates, uses and can   radiate radio frequency energy and, if not installed and used in accordance with   the instructions, may cause harmful interference to radio communications.   The REN assigned to this device denotes the number of devices you may connect   to the telephone loop which is used by the device to prevent overloading The   termination on a loop may consist of any combination of devices subjected only   to the requirement that the sum of the REN does not exceed five (5.0)   However, there is no guarantee that interference will not occur in a particular   installation. If this equipment does cause harmful interference to radio or   television reception, which can be determined by turning the equipment off and   on, the user is encouraged to try and correct the interference by one or more   of the following measures:   Notice:   The Industry Canada label identifies certified equipment. This certification   means that the equipment meets certain telecommunications network protective,   operational and safety requirements. The Department does not guarantee the   equipment will operate to the user’s satisfaction.   - - - Reorient or relocate the receiving antenna.   Increase the separation between the equipment and receiver.   Connect the equipment into an outlet or on a circuit different from that which   the receiver is connected.   - Consult the dealer or an experienced radio/ TV technician for help.   36   37   Download from Www.Somanuals.com. All Manuals Search And Download.   Download from Www.Somanuals.com. All Manuals Search And Download.   Download from Www.Somanuals.com. All Manuals Search And Download.   |