VTech Cordless Telephone VT 2960 User Manual

INTRODUCTION

Thank you for purchasing a VTech cord-

less telephone. This manual is designed

to familiarize you with your VT 2960. To

get the maximum use from your new

phone, we suggest that you read this In-

struction Manual before using your VT

2960.

When the VTech VT 2960 is not in

use, you can easily answer a call on

the Handset by pressing any key other

than the OFF or Volume keys. This is

very useful in a dark environment.

Your VT 2960 provides one way Pag-

ing from the Base Unit to the Handset

(very useful as a Handset locator), and

a two way Intercom between the Hand-

set and Base Unit.

Your VTech VT 2960 is a two line,

900MHz, digital cordless phone with

a Two-line Digital Answering System

and, Speakerphone on the Base Unit.

The VT 2960 digitizes your voice us-

ing advanced ADPCM digital voice

coding, providing noise and distortion

free performance.

The VTech VT 2960 uses a non-vola-

tile memory which is not susceptible

to power failures. This feature provides

permanent storage of all memory dial

numbers, Caller ID records, as well as

the Base Unit and Handset security

codes.

The VTech VT 2960 also scrambles

your voice before transmitting it be-

tween the Handset and Base Unit.

This minimizes the possibility of sur-

veillance by scanners and similar de-

vices.

The optional battery pack installed in

the Base Unit provides operational

backup in the event of a power failure.

Calls can still be placed and received

without interruption. About 5 hours of

backup power is available with a fully

charged battery pack in the Base Unit.

Your VTech VT 2960 is Caller ID and

Call Waiting-Caller ID compatible.

The Handset LCD will display the

name and phone number of the call-

ing party, when available.

Your VTech VT 2960 informs you

when another phone on the same line

is currently in use. The Handset will

also alert you when you are Out of

Range, whether or not the Handset is

in use.

NOTE: Caller ID and Call Waiting-

Caller ID are subscription services,

available through most service provid-

ers. Contact your local telephone serv-

ice provider for subscription informa-

tion.

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INTRODUCTION

Parts Check List

1. Base Unit, Handset and AC Adaptor

2. Longer Two-Line Telephone Cords

3. Shorter Telephone Cord(for mounting)

4. Battery Pack

5. Wall mount bracket

6. Belf-clip

MEMORY DIALING

VT 2960

SELECT

TIME/SET

POWER

LINE

FLASH

LINE

CHARGING

LINE

OFF

ANSWER

SPARE BATTERY

MSG

SELECT

abc

jkl

def

MSG

ANSWER

ON/OFF

STOP/PLAY

ERASE

REPEAT

SKIP

ghi

6 _mno

RECORD/

MEMO

pqrs

tone

tuv

wxyz

VOLUME

oper

INT.COM

LINE

HOLD

CONF.

MUTE

REDIAL

HOLD

CID

PAUSE

MEM

CONF

INT.COM

DELETE

LINE

OFF

CLEAR

PROG

WALL MOUNT

BRACKET

BASE UNIT

HANDSET

AC POWER ADAPTER

BATTERY PACK

BELT CLIP

TELEPHONE LINE CORDS

To purchase additional Battery Packs,

call VTECH Communications at 1-800-595-9511.

In Canada,call VTECH Electronics at 1-800-267-7377.

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IMPORTANT SAFETY INSTRUCTIONS

Important Safety Instructions

When using your telephone, please

follow these basic safety precautions

to reduce the risk of fire, electric shock

or injury to persons:

VII.This product should be operated

only from the type of power source

indicated on the marking label. If

you are not sure of the type of

power supply to your home,

consult your dealer or local power

company.

I. Read and understand all

instructions.

VIII.Do not allow anything to rest on

the power cord. Do not locate this

product where the cord will be

abused by persons walking on it.

II. Follow all warnings and

instructions marked on the

product.

III. Unplug this product from the wall

outlet before cleaning. Do not use

liquid cleaners or aerosol

cleaners. Use a damp cloth for

cleaning.

IX. Never push objects of any kind

into this product through cabinet

slots as they may touch dangerous

voltage points or short out parts

that could result in a risk of fire or

electric shock. Never spill liquid

of any kind on the product.

IV. Do not use this product near water

(for example, near a bath tub,

kitchen sink, or swimming pool).

X. To reduce the risk of electric

shock, do not disassemble this

product. If service or repair work

is required, contact VTech

Customer Service at 1-800-595-

9511in the U.S.or 1-800-267-7377

in Canada. Opening or removing

cabinet parts other than specified

access doors may expose you to

dangerous voltages or other risks.

Incorrect reassembling can cause

electric shock when the appliance

is subsequently used.

V. Do not place this product on an

unstable cart, stand, or table. The

product may fall, causing serious

damage to the product.

VI. Slots and openings in the cabinet

and the back or bottom are

provided for ventilation. To protect

it from overheating, these

openings must not be blocked by

placing the product on a bed, sofa,

rug, or other similar surface. This

product should never be placed

near or over a radiator or heat

be placed in a built-in installation

where proper ventilation is not

provided.

XI. Do not overload wall outlets and

extension cords as this can result

in the risk of fire or electric shock.

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IMPORTANT SAFETY INSTRUCTIONS

XII. Unplug this product from the wall

outlet :

E. If the product has been dropped

and the cabinet has been

damaged.

A. When the power supply cord or

plug is damaged or frayed.

F. If the product exhibits a distinct

change in performance.

B. If liquid has been spilled into the

product.

XIII.Avoid using a telephone (other

than a cordless type) during an

electrical storm. There may be a

remote risk of electric shock from

lighting.

C. If the product has been exposed

to rain or water.

D. If the product does not operate

normally by following the operating

instructions. Adjust only those

controls that are covered by the

operating instructions, because

improper adjustment of other

controls may result in damage and

will often require extensive work

to restore the product to normal

operation.

XIV.Do not use the telephone to report

a gas leak in the vicinity of the leak.

SAVETHESE INSTRUCTIONS

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RECHARGEABLE BATTERY PACKS

Charging the Handset batteries

Spare Battery Charger

The Handset of your VTech 2960 cord-

less telephone is powered by a re-

chargeable battery pack. It charges

automatically whenever the Handset is

in the Base Unit cradle. You should

charge the battery pack for 16 hours

when you first receive your phone. You

will know the battery pack needs charg-

ing when:

Alternatively, if you have purchased a

spare battery pack and it has been

charging in the base unit, simply ex-

change the drained Handset battery

pack with the fully charged replacement

battery pack from the spare battery

charger. Place the drained Handset

battery pack into the spare battery

charger so it will charge.

•

The phone emits a warning tone

when you press the a Line key.

The “LOW BATTERY” message is

displayed on the LCD:

The base spare battery charger does

NOT charge a battery pack as quickly

as the main Handset charger. A full

charge requires 24 hours.

AWord About Rechargeable Batter-

ies

Your NiCad battery pack recharges

whenever the Handset is returned to the

Base Unit.

•

The Handset seems completely

dead, the LCD is clear and the Hand-

set does not beep when you press

the keys.

IT’S IMPOSSIBLETO OVERCHARGE

The battery pack can be recharged

many times but if you get a low battery

signal even after 8 hours of mainte-

nance charging in the base cradle (or

24 hours in the spare battery charger),

the battery pack(s) should be replaced.

To Charge The Battery Pack

To charge the battery pack, first install

battery pack in the Handset, then place

the Handset in the Base Unit. The

CHARGE indicator will light to show the

Handset is seated properly and the bat-

tery pack is charging. It is recom-

mended that the battery pack be

charged for at least 16 hours initially and

8 hours for maintenance charging. You

can use your telephone before that with

diminished capacity, but it is best to

charge the battery pack fully. It will take

several recharge cycles to maximize the

charge capacity of your battery pack.

The maximum battery life between

charges is 7 hours of continuous talk

time or 7 days of standby time.

To purchase additional Battery Packs,

call VTECH Communications at 1-

800-595-9511. In Canada, call

VTECH Electronics at 1-800-267-

7377.

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RECHARGEABLE BATTERY PACKS

ReplacingThe Handset Battery

Pack

1. Remove the battery cover by

pressing on the ridged lines and

sliding downward.

4. The new battery pack must be

charged before using your

telephone. Place the Handset in the

cradle of the Base Unit and allow it

to charge for 16 hours.

ERASE

PRESS and SLIDE

DOWNWARD

CHARGE THE

HANDSET

BATTERY PACK

FOR 16 HOURS

BEFORE USING

2. Discard the old battery pack. Don’t

put the old battery pack in a trash

compactor or a fire - it could burst.

CAUTION: To reduce the Risk of Fire

or Injury to Persons, Read and Follow

these Instructions:

IMPORTANT: Do not dispose of this

battery in household garbage. For

information on recycling or proper

disposal, consult your local solid waste

collection or disposal organization.

1. Use only VTECH battery.

2. Do not open or mutilate the battery.

Released electrolyte is corrosive and

may cause damage to the eyes or

skin. It may be toxic if swallowed.

3. Place the new battery pack in the

battery compartment. Make sure the

metal contacts on the underside of

the battery are aligned with the

charging contacts the in battery com-

partment.

3. Exercise care in handling the battery

pack in order not to short the battery

with conducting materials such as

rings, bracelets, and keys. The

battery or conductor may overheat

and cause burns.

PLACE THE NEW

BATTERY PACK

INTO THE

BATTERY

COMPARTMENT

4. Do not dispose of the battery in a

fire. The cell may explode.

PLEASE NOTE THE

CORRECT POSITION

OF THE BATTERY

PACK WHEN

To order replacement batteries,

contact VTech Customer Service at

1-800-595-9511 in thr U.S. or 1-800-

CHANGING BATTERY

267-7377 in Canada.

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WALL MOUNTING

The Wall Mount bracket is designed to

fit on standard Wall Mount plates.

1. Choose a spot near an electrical

outlet and a telephone jack.

Your phone requires a modular tel-

ephone jack and a standard electri-

cal outlet (120v AC). The power cord

is six feet long; make sure there is

an electrical outlet within reach of the

Base. The outlet should not be con-

trolled by a wall switch. If the switch

is ever turned off, the phone will not

operate. (Unless you have a power

back-up battery)

Figure 1

2. Position the wall mounting

bracket on the Base.

Line up the tabs on the wall mount-

ing adaptor with the holes on the bot-

tom of the base (Figure 1). Snap

the wall mounting adaptor firmly in

place.

TIME/SET

POWER

CHARGING

SPARE BATTERY

MSG

SELECT

ANSWER

MSG

ANSWER

ON/OFF

STOP/PLAY

ERASE

REPEAT

SKIP

RECORD/

MEMO

3. Mount the Base on the wall.

Position the Base so the mounting

studs will fit into the holes on the

bottom of the Base. Position the

power cord to extend down the wall

the phone is to be mounted on. Slide

the base down on the mounting

studs until it locks into place.

VOLUME

INT.COM

LINE

HOLD

CONF.

MUTE

LINE

OFF

4. Connect the telephone cord.

The telephone line cord has a snap-

in plug at each end. Insert one of

the plugs into the jack on the back

of the Base. Insert the other end of

the plug into the wall jack.

Figure 2

5. Plug the AC adaptor into an elec-

trical outlet and the DC connecter

into the power jcak located on the

back of the Base Unit (Figure 2).

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HANDSET FEATURES

ANTENNA

DISPLAY

BELT CLIP NOTCH

VOLUME UP KEY

VOLUME DOWN KEY

LINE

LINE (FLASH) KEYS

OFF KEY

FLASH

LINE 2

LINE 1

OFF

abc

jkl

3 _def

DIALING KEYS ( 0-9)

7.DATE KEY ( FOR CID )

9.VIEW KEY ( FOR CID )

ghi

mno

pqrs

tone

tuv

wxyz

* TEMPORARY TONE/

REVERSE SCROLL KEY

#/ FORWARD SCROLL KEY

CALLER ID KEY

HOLD AND PAUSE KEY

REDIAL KEY

oper

REDIAL

HOLD

CID

PAUSE

INT.COM

DELETE

MEM

CONF

CLEAR

PROG

INTERCOM AND DELETE KEY

CONFERENCE AND CLEAR KEY

MEMORY AND PROGRAM KEY

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HANDSET FEATURES

LINE 1 KEY

OFF KEY

Press this key to select LINE 1.

Press this key to end your call.

If the Handset has already accessed

LINE 1, pressing this key will FLASH

the line.

Press this key to exit from MEMORY

DIALING, CID, or any programming

mode.

If LINE 1 is on HOLD, pressing this key

will take LINE 1 off HOLD and return

you to your call.

In CONFERENCE mode, pressing this

key will disconnect both lines.

If LINE 2 is IN USE, or you are in

CONFERENCE mode, pressing this key

access LINE 1 and put LINE 2 on HOLD.

*TONE KEY

From the PULSE (rotary) dialing mode,

press this key to switch to

TEMPORARY TONE mode.

IfyouarereviewingCIDrecords,pressing

this key will dial the contents (last 7 digits)

of the record displayed on the LCD.

When the call is ended, the phone will

return to PULSE dialing mode.

MEM/PROG (MEMORY/PROGRAM)

KEY

With the Handset OFF, press this key

for less than 1 second to enter

MEMORY DIALING mode.

LINE 2 KEY

Press this key to select LINE 2.

If the Handset has already accessed

LINE 2, pressing this key will FLASH

the line.

With the Handset OFF, press and hold

this key for more than 1 second to

enterPROGRAMMING mode. Both

MEMORY DIAL phone numbers and

ringer typesfor the Handset and Base

Unit are programmable by the user.

If LINE 2 is on HOLD, pressing this key

will take LINE 2 off HOLD and return

you to your call.

If LINE 1 is IN USE, or you are in

CONFERENCE mode, pressing this

key access LINE 2 and put LINE 1 on

HOLD.

CALLER ID (CID) KEY

Press this key to display CALLER ID

records. While you’re in the CALLER

If you are reviewing CID records,

pressing this key will dial the contents

(last 7 digits) of the record displayed on

the LCD.

ID mode, press the * (

) and # (

)

keys to scroll through the records.

Press this key a second time to display

the phone number associated with the

currently displayed CID record. The

local (last 7 digits) phone number will

be displayed.

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HANDSET FEATURES

REDIAL KEY

Press this key to display and/or dial the

last number you called.

1. LINE 1 is on a call and LINE 2 is on

HOLD

2. LINE 2 is on a call and LINE 1 is on

HOLD

When the Handset is On (with dial tone),

press this key to dial the last number

called.

3. Both lines are on HOLD.

NOTE: While in CONFERENCE mode,

MEMORY DIALING numbers and CID

records cannot be accessed.

When the Handset is Off, pressing this

key will display the last dialed phone

number on the LCD. You can then press

a LINE key, and the displayed number

will be dialed. If you do not wish to dial,

press OFF to exit the REDIAL mode.

While the Handset is Off, press this key

for more than 1 second to clear the LCD

display. This is helpful if you should

misdial during MEMORY programming.

While in CID or MEMORY DIALING

mode, press this key for more than

1 second to delete the entire contents

of the list you’re examining. The LCD

will prompt you to press the INT.COM/

DELETE key to confirm your decision.

HOLD/PAUSE KEY

Press this key when the Handset is on

one or both lines to place the call(s) on

Hold.

Press the appropriate Line key to cancel

Hold. If both lines are on Hold, press

the CONF/CLEAR key to cancel Hold

and return to the Conference Call.

INT.COM/DELETE ( INTERCOM/

DELETE ) KEY

While the Handset is Off or when a line

is on Hold, press this key to enter the

INTERCOM mode with the Base Unit.

Press OFF to exit the INT.COM mode.

NOTE: Pressing OFF or HOLD/PAUSE

will not cancel Hold.

Press this key to insert a 2 second

pause as you program phone number

into MEMORY DIALING. See TO

STORE A NUMBER INTO MEMORY.

While the Handset is Off, press and hold

this key for more than 1 second to

delete the last digit entered, as reflected

by the LCD display. This is comparable

to a Backspace function on a keyboard.

If you continue to hold the INT.COM/

DELETE key, the backspace function

will continue.

CONFERENCE/CLEAR (CONF/

CLEAR) KEY

Press this key to CONFERENCE a

call on LINE 1 and a call on LINE 2

s i m u l t a n e o u s l y. To e n t e r

CONFERENCE mode,the Handset

must be in one of the following con-

ditions.

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HANDSET FEATURES

While you are reviewing CID or

MEMORY DIALING records, press and

hold this key to delete the record cur-

rently displayed. The LCD will confirm

deletion.

The VT 2960 is also equipped with a

detachable belt clip. Align the pins on

the inside edge of the belt clip with the

notches on the inside of the VT 2960

Handset. The belt clip should snap

securely into place. Do not force the

connection. See illustration:

VOLUME CONTROL KEY

Located on the edge of the Handset

opposite the antenna, this key controls

the earpiece volume.

Press and hold the

to raise the volume.

portion of the key

PUSH THE BELT CLIP

ONTO THE HANDSET

Press and hold the portion of the key

to lower the volume.

The Handset LCD will display the

volume level as you adjust it. One bar

indicates the minimum volume level; 4

bars indicates the maximum.

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EXAMPLES OF THE LCD DISPLAY

Base Unit is attempting to contant

Handset via INTERCOM key

The handset has accessed LINE 1

The handset has accessed LINE 2

The Base Unit has accessed LINE 1

LINE 1 on hold

LINE 2 on hold

The handset has accessed LINE 1,

while the Base Unit has accessed

LINE 2

Extension phone is using LINE1

Extension phone is using LINE2

Both handset and Base have accessed

LINE 1

Handset is in Conference mode with

LINES 1 & 2

Current Handset volume level

Base Unit is in Conference mode with

LINES 1 & 2

Handset battery requires recharging

Handset has entered INTERCOM

Both Handset and Base Unit is in Con-

ference mode with LINES 1 & 2

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EXAMPLES OF THE LCD DISPLAY

Handset is asking for 2-digit location

during Memory Dial programming

Example of alphanumeric CID display

when a call comes in

A mistake was made during Memory

Dial programming

Press & hold 7 key while reviewing CID

records to view the phone # and when

it came in

Enter a 2-digit location for Memory

(Speed) Dialing

Scrolling through the CID records, this

displays the caller’s name, CID location,

and LINE

The contents of a Memory Dial location

have been deleted

Press & hold 9 key while reviewing CID

records to view additional letters of the

name

The Handset has lost communication

with the Base Unit, and is attempting to

re-link

CID record if you subscribe to number-

only Caller ID

The Handset has reestablished contact

with the Base Unit

You have deleted a single CID record

The Handset could not regain contact

with the Base Unit, and has dropped the

call

You have deleted all CID records

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EXAMPLES OF THE LCD DISPLAY

The contents of Memory Dial location

#13

Example of the LCD as you select a

ringer type

You have deleted Memory Dial location

#15

The name and number of the caller are

unavailable as the call comes in

To prevent accidental deletions of all

CID records or Memory Dial locations,

this message prompts you to confirm

your decision

As the phone rings, this indicates that

the caller has blocked CID information

As you review CID records, this indi-

cates that the name and/or phone

number is unavailable

Confirms mass deletion of all CID

records or Memory (Speed) Dial loca-

tions

As you review CID records, this indi-

cates that the calling party has blocked

CID information

During Ringer programming, you are

prompted to select Handset or Base

Unit ringer

Incoming Caller ID data was incomplete

During Ringer programming, you are

prompted to select a LINE

12 new calls have been received since

you last reviewed CID records

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BASE UNIT FEATURES

MEMORY DIALING

MEMORY DIALING CARD

VT 2960ci

SELECT

TIME/SET

SELECT KEY

TIME/SET

POWER

POWER INDICATOR

CHARGING INDICATOR

SPARE BATTERY INDICATOR

CHARGING

REPEAT

STOP/PLAY KEY

SKIP KEY

SPARE BATTERY

MSG

SELECT

ANSWER

MSG

ANSWER

ON/OFF

STOP/PLAY

ERASE

REPEAT

SKIP

MSG SELECT

ON/OFF KEY

RECORD/MEMO KEY

VOL. UP KEY

VOL. DOWN KEY

CONFERENCE KEY

MUTE KEY/INDICATOR

OFF KEY

RECORD/

MEMO

ERASE KEY

SPARE BATTERY CHARGING

COMPARTMENT

VOLUME

INT.COM

LINE

HOLD

CONF.

MUTE

INTERCOM KEY/INDICATOR

HOLD KEY

LINE

OFF

LINE KEYS

LINE INDICATORS

PHONE CORD JACKS

L1 or L1/L2

TEL.LINE

L1 or L1/L2

9V DC

AC POWER JACK

TONE/PULSE SELECTOR

BASE RINGER

ON/OFF SWITCHES

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BASE UNIT FEATURES

BASE LED INDICATORS

LINE 2 (EXTENSION IN USE) LED

Glows steadily when the Base Unit is

accessing LINE 2.

POWER LED

Glows when the AC adaptor is

supplying power to the Base Unit.

Flashes slowly when only the Handset

or an extension phone is accessing

LINE 2.

CHARGE LED

Flashes rapidly when LINE 2 is placed

on HOLD.

Glows when the Handset is placed in

the Base Unit cradle to charge.

Flashes in cadence with the incoming

ring when you receive a call.

SPARE BATTERY LED

Glows when the (optional) battery pack

is installed in spare battery compartment

in the Base Unit.

LINE 1 KEY

Press this key to access or FLASH

LINE 1.

INTERCOM LED

Glows when the Base Unit has entered

the INTERCOM mode with the Handset.

During CONFERENCE mode, pressing

this key will maintain access to LINE 1

while placing LINE 2 on HOLD.

MUTE LED

Glows when the MUTE key has been

pressed, indicating that the Base Unit

microphone has been temporarily

disabled.

LINE 2 KEY

Press this key to access or FLASH

LINE 2.

During CONFERENCE mode, press-

ing this key will maintain access to

LINE 2 while placing LINE 1 on HOLD.

LINE 1 (EXTENSION IN USE) LED

Glows steadily when the Base Unit is

accessing LINE 1.

OFF KEY

Press this key to disconnect the Base

Unit during any of the following

conditions:

Flashes slowly when only the Handset

or an extension phone is accessing

LINE 1.

1. The Base Unit is on LINE 1 or 2

2. The Base Unit is CONFERENCING

LINES 1 and 2

Flashes rapidly when LINE 1 is placed

on HOLD.

3. The Base is in INTERCOM mode.

Flashes in cadence with the incoming

ring when you receive a call.

NOTE: Pressing this key affects the

Base Unit only. Also, pressing OFF will

not disconnect a call which the Base

Unit has placed on HOLD.

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BASE UNIT FEATURES

CONF KEY

Press this key to conference LINE 1 and

LINE 2.

VOLUME UP & DOWN KEYS

Press these keys to raise and lower the

Speakerphone volume level. You can

hold a key down to achieve maximum

(or minimum) volume.

HOLD KEY

Press this key to place your call on

HOLD.

RINGER ON/OFF SWITCHES

Located on the right edge of the Base

Unit (antenna side), these switches con-

trol the Base Unit ringer for each line.

These switches have no effect on the

Handset ringers.

Press the appropriate LINE key to can-

cel HOLD.

In CONFERENCE mode, press this key

to place both lines on HOLD. Press

CONF to cancel HOLD.

TONE/PULSE SWITCH

Located on the underside of the Base

Unit, set this switch to the dialing mode

compatible with your local telephone

service. For most areas, TONE is the

preferred dialing mode.

MUTE KEY

Press this key to disable the Base Unit

microphone during a call (or during

INT.COM mode). Press this key again

to cancel MUTE.

INTERCOM (INT. COM) KEY

Press this key to page the Handset. If the

Handset user responds by pressing INT.

COM, the INTERCOM LED on the Base

Unit will glow and the 2 parties can now

talk. The Handset user can also choose

to terminate the page by pressing OFF.

Press OFF to exit from the INTERCOM

mode.

This feature can be used as a Handset

locator. The Handset will ring a maxi-

mum of 5 times, giving you an opportu-

nity to find it.

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GETTING STARTED

Setting up your VTech VT 2960

NOTE: Connect power to the Base Unit

before placing the Handset into the cra-

dle.

1. Choose an area near an electrical

outlet and telephone wall jack(s).

2. Plug the AC power adaptor into the

electrical outlet and the DC

connector to the back of the Base

Unit.

6. Connect the telephone line cords:

If you have 2 telephone lines in-

stalled on a single jack (type RJ-

14), use the 2-line cord provided. This

is a 4 wire cord . Plug one end of this

cord into the jack marked L1 or L1/

L2, located on the back edge of the

Base Unit. Plug the other end of this

cord into your 2-line wall jack.

TELEPHONE

WALL JACK

TEL.LINE

9V DC

L1/L2

OUTLET

If you have 2 separate telephone

line jacks (2 RJ-11 jacks), plug one

telephone line cord into the jack

marked L1 or L1/L2, and another

cord into the jack marked L2. In this

situation, it does not matter which line

cord you choose for each line. Plug

the other end of the 2 line cords into

your separate wall jacks.

CAUTION: Use only the AC adaptor

shipped with your VT 2960. This is a

Class 2 AC adaptor, specifically designed

for use with your telephone.

NOTE: For two line operation, you must

have 2 telephone lines, each with their

own unique phone number. If you have

only one telephone line, your VT 2960

will still operate, but only as a single line

phone.

3. Set the TONE/PULSE switch, located

on the underside of the Base Unit.

Select the mode compatible with your

local telephone service (for most areas,

TONE is the preferred dialing mode).

4. Set the Base Unit RINGER switches

7. CHECK FOR DIALTONE.After the

battery pack is charged, raise the

Base Unit Antenna to an upright

position. Then, pick up the Hand-

set and press LINE 1 or LINE 2.

The LCD should display HANDSET

ON 1 (or 2), and you should hear a

dial tone. If you do not hear a dial

tone, there may be a problem with

the telephone jack or the wiring.

See IN CASE OF DIFFICULTY.

to ON or OFF, depending on your

preference.

5. CHARGE THE HANDSET

BATTERY PACK BEFORE USE.

The battery pack should be charged

for 16 hours before using your

phone for the first time.

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BASIC OPERATIONS

MAKING CALLS

If you are on LINE 1 and press LINE 2,

LINE 1 will automatically go into HOLD

mode. Press OFF to end your call with

LINE 2, then press LINE 1 to return to your

party on LINE 1. Otherwise, with LINE 1

on HOLD and LINE 2 active, press CONF/

CLEAR to enter CONFERENCE mode.

Extend the Antenna whenever you

remove the Handset from the Base

Unit cradle

There are two ways to make a call:

•

Press LINE 1/FLASH or LINE 2/

FLASH and listen for dial tone. The

LCD will display HANDSET ON 1 (or

2). Dial the phone number.

If you are on LINE 2 and press LINE 1,

LINE 2 will automatically go into HOLD

mode. Press OFF to end your call with

LINE 1, then press LINE 2 to return to

your party on LINE 2. Otherwise, with

LINE 2 on HOLD and LINE 1 active,

press CONF/CLEAR to enter

CONFERENCE mode.

•

With the Handset OFF, dial the

phone number. Then, press the

desired LINE key. After a 2 second

delay to access dial tone, the phone

number you entered will automatically

be dialed.

To end a 2-Line CONFERENCE, press

OFF.

NOTE: If you make a mistake while

entering digits (with the Handset OFF),

press and hold the INT.COM/DELETE

key. The LCD will begin to delete digits,

one by one, until you release the key.

NOTE: You cannot end a call when it is

on HOLD. First, press the appropriate

LINE key, then press OFF (or return the

Handset to the Base Unit cradle).

If you want to delete ALL digits at once,

press and hold the CONF/CLEAR key.

All previously entered digits will be deleted,

and the LCD will be blank.

REDIAL

Press the appropriate LINE key and listen

for dial tone. Then press REDIAL. The

most recent phone number you called will

automatically be redialed.

To end your call, press OFF, or return

the Handset to the Base Unit cradle.

Similar to Making Calls above, you can

also press REDIAL with the Handset OFF,

and then press the desired LINE key. The

VT 2960 will wait 2 seconds for a dial tone,

and then REDIAL the last number you

called.

To put a call on HOLD from the

Handset:

Press the HOLD/PAUSE key to place

a call on HOLD.

Press the appropriate LINE key to cancel

HOLD and return to the conversation.

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BASIC OPERATIONS

ANSWERING CALLS FROM THE

HANDSET

ANSWERING CALLS FROM THE

BASE UNIT (SPEAKERPHONE)

Extend the Antenna whenever you

remove the Handset from the Base

Unit cradle.

In addition to the audible ringer, the LINE

LED flashes in cadence with the

incoming ring signal to indicate an

incoming call.

In addition to the audible ringer, a

flashing arrow in the lower portion of the

Handset LCD will indicate which line is

receiving an incoming call.

With the Base Unit OFF: When the

phone rings, press the appropriate LINE

key.

With the Handset OFF: When the

phone rings, press any key other than

the OFF or Volume keys.

Press OFF to end your call.

With the Base Unit IN USE (one line is

active): If you are on a call on either

line, and a call comes in on the

unoccupied line, you can:

With the Handset IN USE (one line is

active): If you are on a call on either

line, the Handset will emit a single alert

signal through the earpiece to warn you

that someone is attempting to reach you

on the unoccupied line. You may now

do the following:

•

Press OFF to end your original call,

then press the appropriate LINE key

to answer the incoming call;

1. Press OFF to end your first call, then

press any key other than the OFF or

Volume keys to answer the new call.

•

Press the appropriate LINE key to

answer the incoming call. Your

original call will be placed on HOLD.

You can now join both lines in

CONFERENCE mode by pressing

CONF. Press OFF to end your

conference call.

2. Press the LINE/Flash key to answer

the incoming call.Your original call with

be placed on HOLD. To join both lines

in CONFERENCE mode, press the

CONF/CLEAR key. To end a 2-Line

conference call, press the OFF key.

See the section CONFERENCE

CALLS for more details.

NOTE: You cannot end a call which has

been placed on HOLD unless you first

press the appropriate LINE key to take

the call off HOLD, and then press OFF.

See the section CONFERENCE

CALLS for more details.

NOTE: You cannot end a call which has

been placed on HOLD unless you first

press the appropriate LINE key to take

the call off HOLD, and then press OFF (or

return the Handset to the Base Unit).

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BASIC OPERATIONS

NOTE: If you use the Speakerphone in

an environment that is not very quiet,

your caller’s voice may fade in and out.

Should this occur, press the MUTE key

before your party begins to speak, then

press MUTE again (to turn MUTE off)

when it’s your turn to speak.

Switching from Speakerphone to

Handset

If you are on a Speakerphone call, and

want to switch to the Handset:

1. Press HOLD on the Speakerphone.

2. Press the appropriate LINE/Flash key

on the Handset to resume your

conversation.

CALL WAITING

If you receive a CALL WAITING tone

while you are on a call, press the

appropriate LINE/Flash key to switch

from your current call to the new caller.

NOTE:

The Handset and

Speakerphone can both be on the same

call at the same time.

Press the LINE/Flash key again to

return to the original call.

INTERCOM/PAGE

NOTE: CALLWAITING is a subscription

service from your local telephone service

provider. Contact your provider for

ordering information.

The Handset and Base Unit can be

used as an INTERCOM when 1) neither

line is active, or 2) all calls are placed

on HOLD.

The INTERCOM feature allows 2-way

conversation between the Handset and

Base Unit. It also serves as a PAGE/

FIND feature. By pressing INT.COM on

the Base Unit, the Handset will ring 5

times, alerting the Handset user, or

allowing you the opportunity to find the

Handset, in the event it is misplaced.

SWITCHING FROM HANDSET TO

BASE OR BASE TO HANDSET

Switching from Handset to Base Unit

Speakerphone

If you are on a call using the Handset,

and want to switch to the Base Unit

Speakerphone for hands-free

conversation, do the following:

1. Press HOLD on the Handset.

2. Press the appropriate LINE key on the

Base Unit to resume your conversation.

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BASIC OPERATION

Base Unit Paging Handset

When the INT.COM key is pressed on

the Base Unit, the Handset will ring dif-

ferently than its incoming call ring. The

LCD will display BASE PAGING HAND-

SET, as well. The Handset user can

then do the following:

•

Press INT.COM. The Base Unit and

Handset are now in INTERCOM mode.

•

Press OFF. The alerting ring will stop.

Let the ringing continue. It will stop

after 5 rings.

Handset Paging Base Unit

When the INT.COM key is pressed on

the Handset, the Base Unit rings once,

and then automatically enters INTER-

COM mode. The person at the Base

Unit does not need to press any keys to

respond to the Handset.

While in INTERCOM mode, either party

can press OFF to terminate this feature.

If a call comes in while your VT 2960 is

in INTERCOM mode, the Handset and

Base Unit will ring normally. Once the

appropriate LINE key is pressed on ei-

ther component, you will be connected

with the caller, and the INTERCOM

mode is terminated.

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ADVANCED OPERATIONS

For example: If the Handset is in CON-

CONFERENCE CALLS

FERENCE mode, and someone at the

Base Unit wants to join the conversa-

tion, press either LINE key on the Base

Unit. The Base Unit has now entered

CONFERENCE mode.

This feature allows you to link both lines

together for a 3-way conversation between

you and the parties on LINE 1 and LINE

2. Conference calls can take place from

the Handset or the Base Unit.

When both the Handset and the Base Unit

are in CONFERENCE mode, pressing

OFF on either unit does not hang up the

lines. It only turns the particular unit OFF.

OFF needs to be pressed on both the

Handset and Base Unit to end your 4-Way

conference call.

To Conference both lines:

1. Place the original call on HOLD by

pressing the LINE/Flash key corre-

sponding to the unoccupied LINE (ei-

ther to make a call or answer an in-

coming call).

2. Once you have connected with your

second party, while the original call

remains on HOLD, press CONF/

CLEAR You are now linked to both

lines.

PROGRAMMING THE RINGER

The VT 2960 Handset and Base Unit are

capable of four different types of ringer

tones for each line. In addition, you can

turn the ringer OFF. The following sec-

tions detail how to program the Base Unit

and Handset ringers.

3. To end your conference call, press OFF.

Conference Call Tips:

While in CONFERENCE mode, press-

ing HOLD will place both lines on HOLD.

Press CONF again to return to your

conference call.

Programming the Handset Ringer

1. Press and hold the MEM/PROG key

until the LCD displays

PROGRAM LOCATION _ _.

2. Press #. LCD displays

?: 1=HANDSET 2=BASE.

3. Press 1. LCD displays

?:1=LINE1 2=LINE 2.

4. Press 1 (or 2, depending on which

line you’re programming).

While in CONFERENCE mode, if you

want to disconnect one line only, do the

following:

1. Press the LINE key corresponding

to the LINE you wish to disconnect.

The other line will be placed on

HOLD.

2. Press OFF.

5. Press 1,2,3,4, or 0 (ringer OFF). The

Handset will generate the tone

you’ve selected. Press any of the

other ringer selections (1,2,3,4) to

compare the different tones.

6. Once you have selected a ringer

tone, press OFF.

3. Press the appropriate LINE key to

return to the remaining call.

If the Handset is in CONFERENCE

mode, the Base Unit can join the call.

If the Base Unit is in CONFERENCE

mode, the Handset can join the call.

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ADVANCED OPERATIONS

Programming the Base Unit Ringer

1. Press and hold the MEM/PROG key

until the LCD displays

2. Press and hold MEM/PROG.

The LCD displays PROGRAM LO-

CATION _ _.

PROGRAM LOCATION _ _.

2. Press #. LCD displays

?: 1=HANDSET 2=BASE.

3. Press 2. LCD displays

3. Enter a 2-digit memory location (01

- 20). The Handset will emit a war-

bled, happy tone to confirm success-

ful programming.

?: 1=LINE 1 2=LINE 2.

4. Press 1 (or 2, depending on which

line you’re programming).

If the LCD displays PROGRAMMING

INCOMPLETE,repeat STEPS 1-3.

5. Press 1,2,3, or 4. The Base Unit

will generate the tone you’ve se-

lected. Press any of the other ringer

selections (1,2,3,4) to compare the

different tones.

Storing a Phone Number from

REDIAL

1. With the Handset OFF, press REDIAL.

The last phone number you called will

be displayed on the LCD.

2. Press and hold MEM/PROG. The

LCD displays PROGRAM LOCA-

TION _ _.

3. Enter a 2-digit memory location (01-

20). The Handset will emit a war-

bled, happy tone to confirm success-

ful programming.

6. Once you have selected a ringer

tone, press OFF.

To turn the Base Unit ringer OFF, locate

the L1 RINGER and L2 RINGER ON/OFF

switches, on the right-hand edge (antenna

side) of the Base Unit.

NOTE: Adjusting the Base Unit ringer

switches does not affect the Handset

ringer settings.

Storing a Pause in a Phone Number

To insert a pause when programming

a phone number into memory, press the

HOLD/PAUSE key at the appropriate

point in the number sequence. A P will

be displayed on the LCD, and is treated

as a stored digit. The pause is approxi-

mately 2 seconds. For a longer pause,

press HOLD/PAUSE two or more times.

MEMORY DIALING

Your VT 2960 can store 20 phone num-

bers in memory. Each phone number

can contain up to 20 digits.

Programming Phone Numbers into

Memory

For example, to store 9-PAUSE-555-1234

in Memory Location 08:

1. Press 9

2. Press HOLD/PAUSE

3. Enter 5551234

1. With the Handset OFF, enter the tel-

ephone number you wish to store.

View the number on the LCD to make

sure you’ve entered it correctly. If

you’ve made a mistake, either press

and hold the CONF/CLEAR key to

erase the entire string of numbers, or

press and hold the INT.COM/DEL key,

which will backspace your entry, one

digit at a time.

4. Press and hold MEM/PROG

5. Enter 08

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ADVANCED OPERATIONS

Dialing from Memory

DELETING STORED NUMBERS

You can delete individual phone num-

bers stored in memory, or all stored

numbers at one time.

1. Press the desired LINE key to get a

dial tone.

2. Press MEM/PROG. The LCD dis-

plays

SPEED DIAL LOCATION _ _.

3. Enter the 2-digit Memory location

(01-20).

To Delete a single phone number

stored in Memory:

With the Handset OFF, press the MEM/

PROG key, and then access the desired

memory location by entering the 2-digit

location number (01-20), or by scrolling

Alternate Memory Dialing Method

through the directory using the * (

)

and # ( ) keys.

1. With the Handset OFF, Press MEM/

PROG. The LCD displays SPEED

DIAL LOCATION _ _.

2. Enter the 2-digit Memory location

(01-20).

Once you have found the desired

memory location, press and hold the

INT.COM key until the LCD displays:

3. Press the desired LINE key. After a

2 second delay to allow for a dial

tone, the phone number displayed on

the LCD will be generated.

To delete all phone numbers

stored in Memory:

NOTE:

With the Handset OFF, press the MEM/

PROG key, and then access any

memory location by entering a 2-digit

location number (01-20), or by scrolling

through the directory using the * and #

keys.

Any digits displayed in the LCD prior

to entering Memory Dialing mode will

be appended to the front of the con-

tents of your selected memory loca-

tion. For example, if 1800 was entered

(with the Handset OFF), and the

phone number in the memory location

you selected was 5551212, the

number that would be dialed upon

pressing a LINE key becomes 1-800-

555-1212.

Once a Memory location is displayed in

the LCD, press and hold the CONF/

CLEAR key until the LCD changes to

DELETE ALL? DELTO ALLOW.

To confirm, press INT.COM/DEL. The

LCD will display DELETING ALL

LOCATIONS.To cancel mass deletion

of stored phone numbers, press OFF

instead.

CHANGING STORED NUMBERS

To change or replace a number stored

in a memory location, simply follow the

steps outlined in Programming Phone

Numbers into Memory. The new

phone number will be stored in any lo-

cation you designate. Any phone

number previously stored in that loca-

tion will be deleted.

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CID-CALLER ID

Your VT 2960 cordless telephone is ca-

pable of displaying the name and phone

number of the calling party, before you

answer the call. In addition, it will dis-

play Caller ID information when you are

on the phone and receive a Call Wait-

ing signal. Subscription to CALLER

ID and CALL WAITING ID (otherwise

known asType II Caller ID) through your

local telephone service provider is re-

quired to fully utilize this feature. The

names of these services may vary from

one provider to another.

Press the CID key to view CID records.

The LCD will display the most recent

record (#01). Press the * ( ) and # (

)

keys to scroll through the records. The

VT 2960 stores the last 50 calls re-

ceived. An arrow at the end of the name

indicates that there are additional char-

acters to be viewed.

If you subscribe to alphanumeric

(name & number) Caller ID service, the

calling party’s name and number (when

available) will be displayed as the call

comes in.

While reviewing a CID record, press and

hold the 9 ( ) key. Additional letters, if

any, will be displayed (to a maximum of

15 characters, including spaces).

If you subscribe to numeric (number

only) Caller ID service, the calling party’s

phone number (when available) as the

call comes in.

While reviewing a CID record, press and

hold the 7 ( ) key. The caller’s phone

number, along with the time and date of

A WORD ABOUT CALLER ID - CID

Due to regional incompatibilities, Caller

ID information will not be available for

every call you receive. In addition, the

calling parties may intentionally block

their name and phone number from

being sent.

the call is displayed.

Examples of Caller ID Displays

Neither name nor number is available

(call came in on LINE 1).

ABC Company is calling on LINE 1.

Caller has blocked CID data from being

transmitted (call came in on LINE 2).

12 CID records have been received

since you last reviewed them.

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CID-CALLER ID

3. Press INT.COM/DELETE to confirm

deletion of all CID records. The LCD

will display DELETING ALL CALLS.

Pressing any key other than

INT.COM/DELETE cancel this op-

eration.

Caller ID data transmission is incomplete.

If this display appears often, contact your

local service provider.

DIALING FROM CID MEMORY

DELETING CID RECORDS

Your VT 2960 stores the most recent 50

CID records in memory. When CID

memory is completely filled, the oldest

record is automatically deleted as a new

call is stored. Therefore, you do not have

to delete CID records manually. However,

if you want to delete CID records, follow

the steps listed below:

NOTE: Only the last 7 digits of the

phone number will be dialed from CID

memory. You can manually append

additional digits (“1” plus area code,

for example) to the number prior to

dialing.

1. With the Handset OFF, press CALLER

ID.

Deleting a single CID record

1. With the Handset OFF, press the CID

key. The most recent call will be dis-

played on the LCD (Call #01).

2. Press the * ( ) or # ( )keys to scroll

to the desired record.

2. Use the * ( ) or # ( ) keys to scroll

to the desired CID record.

3. Press the desired LINE key.The

number associated with the CID record

willbe dialed (last 7 digits only).

3. Press and hold the INT.COM/DELETE

key until the LCD displays

Adding digits for CID dialing

For example, if the CID record is:

DELETING SINGLE CALL.

4. If you have other records to delete,

scroll to the desired record and

repeat the process.

5. Press OFF when done.

only 643-8981 will be dialed when the

LINE key is pressed. To dial 1(503)643-

8981, do the following:

Deleting ALL CID records

1. With the Handset OFF, press the CID

key. The most recent call will be dis-

played on the LCD (Call #01).

1. With the Handset OFF, enter 1503.

2. Press CID.

2. Press and hold the CONF/CLEAR

key until the LCD displays DELETE

ALL? DEL TO ALLOW.

3. Use the * ( ) or # ( ) key to scroll

to the CID record.

4. Press the desired LINE key. The

number dialed will include the long

distance “1” plus the area code.

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CID-CALLER ID

STORING CID RECORDS IN

MEMORY DIALING LOCATIONS

You can store a phone number from a

CID record in a Memory Dialing loca-

tion.

1, With the Handset OFF, press the CID

key.

2. Use the * ( ) or # ( ) keys to scroll

to the CID record you wish to store

in memory.

3. Press CID again. The LCD displays

the phone number.

4. Press and hold the MEM/PROG

key. The LCD will display

PROGRAM LOCATION _ _.

5. Enter a 2-digit memory location (01-

20). The Handset will emit a

warbled, happy tone to confirm

successful programming.

Similar to Dialing from CID Memory, if

you need to append digits to the phone

number prior to storing in a Memory

Dialing location (for example, “1” plus

Area Code), simply enter the digits

(with the Handset OFF), and follow

steps 1 - 5 above.

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THE VT2960 ANSWERING SYSTEM

PLEASE READ AND FOLLOW THE

INSTRUCTIONS STEP BY STEP

the Base Unit. The Base display

becomes a timer as you record your

message.

The VT2960 Answering System will:

5. Press STOP/PLAY when you

complete your outgoing message.

It will automatically be played back

to you. You can re-record your

outgoing message at any time, by

repeating the above sequence.

•

Record messages on either Line 1,

Line 2, or both lines.

•

Play your outbound announcement

without recording messages on

either Line 1, Line 2, or both lines

(Announce-Only mode).

•

Allow you to record two separate

outbound announcements for each

line; one for normal (accept

messages) mode, and one for

Announce-Only mode.

Allow you to play messages

recorded from Line 1, Line 2, or

both lines.

RECORDING OUTGOING

MESSAGES

VT 2960

SELECT

TIME/SET

PRESS MENU .

PRESS SELECT TO CHOOSE

MSG

SELECT

ANSWER

LINE 1 OR 2.

MSG

ANSWER

ON/OFF

STOP/PLAY

SKIP

PRESS TIME/SET TO CONFIRM.

RECORD/

MEMO

VOLUME

PRESS MEMO AND SPEAK

TOWARDS BASE UNIT.

HOLD

CONF.

MUTE

PRESS STOP/PLAY TO END

RECORDING.

LINE

OFF

SETTING UP YOUR VT2960

ANSWERING SYSTEM

The VT2960 Answering System allows

you to customize the following features

for each line:

P L AY BAC K O F O U T G O I N G

MESSAGES

To listen to your outgoing message, do

the following:

1. Press MENU. Voice prompt says,

"Please select line."

2. Press SELECT to choose the

desired line.

•

Your Outgoing Message

Security Code for remote access

Announce -Only (answers calls

without accepting messages)

Number of rings at which the

answering system will "pick-up"

•

RECORDING YOUR OUTGOING

MESSAGES

1. Press MENU. Voice prompt says,

"Please select line."

3. P r e s s T I M E / S E T t o h e a r

confirmation of your line choice,

followed by "Set outgoing

message."

2. Press SELECT. Voice prompt says,

"Line 1" or "Line 2". Choose the

line you want to program.

4. Press STOP/PLAY to hear the

outgoing message.

3. Press TIME/SET to confirm your

line choice. Voice prompt says,

"Line 1 (or 2) Selected," followed

by a beep; then the voice prompt

will say "Set Outgoing Message."

4. Press RECORD/MEMO. Voice

prompt says "Now Recording."

Record your outgoing message,

speaking towards the front edge of

SETTING SECURITY CODES

In order to access your VT2960

remotely, from another telephone line,

a two-digit security code is required

(see REMOTE OPERATIONS). This

code is preset at 19 for Line 1 and 29

for Line 2. You can assign any two-

digit code, from 00 to 99, to each line.

It is recommended that you assign a

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THE VT2960 ANSWERING SYSTEM

different security code for each line. To

set the security code:

1. Press MENU. Voice prompt says,

"Please select line."

1. Press MENU. Voice prompt says,

"Please select line."

2. Press SELECT. Voice prompt says,

"Line 1" or "Line 2". Choose the line

you want to program.

3. Press TIME/SET. Voice prompt

says, "Line 1 (or 2) Selected,"

Followed by a beep; then the voice

prompt will say "Set Outgoing

Message."

2. Press SELECT until the voice

prompt announces the desired line.

3. Press TIME/SET. The voice prompt

will confirm your line choice,

followed by "Set outgoing

message."

4. Press MENU. Voice prompt says,

"Set Security Code."

5. Press SELECT. Voice prompt says,

"XX" (current security code).

6. Press SELECT to change your

security code. Hold the SELECT

button down to increase the security

code by increments of 10.

7. When you have reached the desired

security code, press TIME/SET.

Voice prompt says, "Security Code

is XX".

4. Press MENU twice, until voice

prompt says, "Set Announce-

Only."

5. Press SELECT. Voice prompt says,

"ON" or "OFF". If you want the

answering system to play your

outgoing messages without

recording callers' messages, select

ON. Otherwise, announce-only

mode should be set to OFF (callers'

messages will be recorded).

6. Press TIME/SET to confirm your

selection. Voice prompt says,

"Announce-Only is ON" (or

"OFF"). Press MENU to advance to

the next programming function, or

press STOP/PLAY to exit

programming mode.

Press MENU to advance to the next

programming function, or press STOP/

PLAY to exit programming mode.

SETTING SECURITY CODES

PRESS MENU

VT 2960

SELECT

TIME/SET

PRESS SELECT TO CHOOSE

LINE 1 OR 2.

SETTING "ANNOUNCE-ONLY"

MODE

ANSWER

MSG

SELECT

VT 2960

SELECT

PRESS TIME/SET TO CONFIRM

LINE.

MSG

TIME/SET

PRESS MENU .

ANSWER

ON/OFF

STOP/PLAY

SKIP

RECORD/

MEMO

PRESS MENU FOR "SET

SECURITY CODE".

PRESS SELECT TO CHOOSE

MSG

VOLUME

SELECT

LINE 1 OR 2.

ANSWER

MSG

ANSWER

ON/OFF

STOP/PLAY

SKIP

HOLD

CONF.

PRESS TIME/SET TO CONFIRM

LINE.

MUTE

RECORD/

MEMO

PRESS SELECT TO CHANGE

CURRENT SECURITY CODE.

LINE

OFF

VOLUME

PRESS MENU TWICE FOR TO

"SET ANNOUNCE-ONLY"

HOLD

CONF.

OFF

MUTE

PRESS TIME/SET TO CONFIRM

CODE.

PRESS SELECT TO CHOOSE

ON OR OFF.

LINE

PRESS TIME/SET TO CONFIRM

SELECTION.

SETTING ANNOUNCE-ONLY MODE

The VT2960 is preset to record your

callers' messages. You can also

program one or both lines to simply

play an outgoing message without

recording incoming messages; for

example:

IMPORTANT!! To record your

callers' messages, Announce-Only

must be set to OFF. If you want your

callers to hear your outgoing

messages only, without allowing

them to leave messages,

Announce-Only must be set to ON.

"We are unavailable to take your call.

Please call back later."

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THE VT2960 ANSWERING SYSTEM

SETTING THE NUMBER OF RINGS

SETTING THE NUMBER OF

For each line, the answering system

can answer calls after 2, 4 or 6 rings;

or Toll Saver.

RINGS

VT 2960

SELECT

TIME/SET

PRESS MENU .

PRESS SELECT TO CHOOSE

LINE 1 OR 2.

ANSWER

MSG

SELECT

MSG

Toll Saver is a feature which, when

selected, will command the answering

system to answer an inbound call after

2 rings only if there are new, unplayed

messages in memory. Otherwise, the

answering system will answer after 4

rings. The purpose of this feature is to

assist you in avoiding long distance

charges when calling your VT2960

from a remote location to retrieve

messages. If the VT2960 does not

answer after 2 rings, you can hang up.

There aren't any new messages. To

set the number of rings:

ANSWER

PRESS TIME/SET TO CONFIRM

LINE.

ON/OFF

STOP/PLAY

SKIP

RECORD/

MEMO

VOLUME

PRESS MENU THREE TIMES

FOR "SET NUMBER OF RING:

HOLD

CONF.

MUTE

PRESS SELECT TO CHOOSE

NUMBER OF RINGS.

LINE

OFF

PRESS TIME/SET TO CONFIRM

SELECTION.

The following programming affects

both lines, simultaneously:

•

Call Screening

Audible Message Alert

Day and Time

CALL SCREENING

1. Press MENU. Voice prompt says,

"Please select line."

2. Press SELECT to choose the

desired line.

This feature allows you to hear

incoming messages at the Base Unit,

while they are being recorded. To

program Call Screening:

3. P r e s s T I M E / S E T t o h e a r

confirmation of your line choice,

followed by "Set outgoing

message."

4. Press MENU three times, until voice

prompt says, "Set number of

rings."

1. Press MENU twice. Voice prompt

says, "Set Call Screening."

2. Press SELECT to choose "ON" or

"OFF"

3. Press TIME/SET to confirm your

selection ("Call Screening is ___")

5. Press SELECT to choose between

2, 4, 6 rings, or Toll Saver.

6. Press TIME/SET to confirm your

choice. Voice prompt will say,

"Number of Rings selected is

_________."

CALL SCREENING

VT 2960

SELECT

PRESS MENU TWICE FOR

TIME/SET

"SET CALL SCREENING".

PRESS SELECT TO CHOOSE

MSG

SELECT

ANSWER

"ON" OR "OFF".

MSG

ANSWER

ON/OFF

STOP/PLAY

SKIP

Press MENU to advance to the next

programming function, or press STOP/

PLAY to exit programming mode.

RECORD/

MEMO

VOLUME

PRESS TIME/SET TO CONFIRM

SELECTION.

HOLD

CONF.

MUTE

LINE

OFF

4. Press MENU to advance to the next

programming function, or press

STOP/PLAY to exit programming

mode.

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THE VT2960 ANSWERING SYSTEM

AUDIBLE MESSAGE ALERT

SELECT button down will increase

This feature provides a beep tone from

the Base Unit at approximately 10

second intervals, alerting you to new,

unplayed messages. To program

Audible Message Alert:

the minute setting by increments of

10.

7. Press TIME/SET. Voice prompt will

announce the current day and time.

8. Press STOP/PLAY to exit

programming mode.

1. Press MENU three times. Voice

prompt says, "Set Audible

Message Alert."

2. Press SELECT to choose "ON" or

"OFF".

SETTING THE DAY AND TIME

PRESS MENU FOUR TIMES

VT 2960

SELECT

FOR "SET DAY AND TIME".

TIME/SET

PRESS SELECT TO CHOOSE

THE CORRECT DAY.

MSG

SELECT

PRESS TIME/SET TO CONFIRM.

ANSWER

MSG

ANSWER

3. Press TIME/SET to confirm your

selection. ("Audible Message

Alert is ____")

ON/OFF

STOP/PLAY

SKIP

PRESS SELECT TO CHOOSE

RECORD/

MEMO

THE CORRECT HOUR.

VOLUME

PRESS TIME/SET TO CONFIRM.

HOLD

CONF.

OFF

MUTE

4. Press MENU to advance to the next

programming function, or press

STOP/PLAY to exit programming

mode .

PRESS SELECT TO CHOOSE

THE CORRECT MINUTE.

LINE

PRESS TIME/SET TO CONFIRM.

PRESS STOP/PLAY TO EXIT

PROGRAMMING.

AUDIBLE MESSAGE ALERT

BASIC ANSWERING SYSTEM

OPERATION

VT 2960

SELECT

PRESS MENU THREE TIMES

TIME/SET

FOR "SET AUDIBLE MESSAGE

ALERT"

TURNING THE ANSWERING

SYSTEM ON AND OFF

MSG

PRESS SELECT TO CHOOSE

SELECT

ANSWER

MSG

ON OR OFF.

ANSWER

ON/OFF

STOP/PLAY

SKIP

As you press the ON/OFF button

repeatedly, the voice prompt goes

through the following sequence, and

the corresponding L1 ANSWER and

L2 ANSWER indicators will illuminate:

"Answering Machine ON for Both

Lines"

PRESS TIME/SET TO CONFIRM

SELECTION.

RECORD/

MEMO

VOLUME

HOLD

CONF.

OFF

MUTE

LINE

"Answering Machine ON for Line 1,

OFF for Line 2"

"Answering Machine OFF for Line

1, ON for Line 2"

"Answering Machine OFF for Both

Lines"

SETTING THE DAY AND TIME

1. Press MENU four times until voice

prompt says, "Set Day and Time."

2. Press SELECT to choose the

correct day.

3. Press TIME/SET. Voice prompt will

announce an hour setting.

4. Press SELECT until you reach the

correct hour.

5. Press TIME/SET. Voice prompt will

announce a minute setting.

6. Press SELECT until you reach the

correct minute. Holding the

NOTE:If L1 Answer and/or L2

Answer indicators are flashing, it is to

remind you that the system is in the

Announce-Only mode for that

particular line(s).

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THE VT2960 ANSWERING SYSTEM

SELECTING LINES FOR MESSAGE

PLAYBACK

SKIP >>

During message playback, press SKIP

to advance to the next message.

Pressing the MSG SELECT button

allows you to hear recorded messages

from Line 1, Line 2, or Both Lines.

As you press MSG SELECT, the

corresponding L1 MSG and L2 MSG

indicators will illuminate.

REPEAT <<

During message playback, press

REPEAT to return to the beginning of

the message currently being played.

Press REPEAT twice during message

playback to return to the previous

message.

PLAY

Press STOP/PLAY to play messages.

Press STOP/PLAY again to stop.

VOLUME

If there are new, unplayed messages,

your VT2960 will play only those new

messages, and then stop. Press

STOP/PLAY again to review

previously heard messages.

The VOLUME UP and VOLUME

DOWN buttons control the answering

system playback volume.

VOLUME

VT 2960

SELECT

PRESS VOLUME UP TO RAISE

TIME/SET

ERASE

PLAYBACK VOLUME.

Press ERASE during message

playback to erase the message

currently being played.

ATTERY

MSG

SELECT

PRESS VOLUME DOWN TO

LOWER PLAYBACK VOLUME.

ANSWER

MSG

ANSWER

ON/OFF

STOP/PLAY

REPEAT

SKIP

RECORD/

MEMO

VOLUME

While the VT2960 is in idle mode,

press ERASE to delete all old,

previously heard messages.

HOLD

CONF.

MUTE

LINE

OFF

ERASE

VT 2960

SELECT

PRESS STOP/PLAY

TIME/SET

TO HEAR MESSAGES.

POWER

CHARGING

ANSWER

SPARE BATTERY

MSG

SELECT

PRESS ERASE TO

MSG

DELETE THE MESSAGE

CURRENTLY PLAYING

ANSWER

ON/OFF

STOP/PLAY

ERASE

REPEAT

SKIP

RECORD/

MEMO

VOLUME

INT.COM

LINE

HOLD

CONF.

MUTE

LINE

OFF

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THE VT2960 ANSWERING SYSTEM

MEMO RECORDING

To record a memo, do the following:

You will then hear a confirmation

beep, followed by an announcement

of how many messages are in

memory for that line. Afterwards,

automatic playback of messages will

begin.

1. Press RECORD/MEMO. Voice

prompt says, "Now Recording,"

followed by a beep. Speak toward

the front of the Base Unit.

2. Press STOP/PLAY when finished.

Voice prompt says, "End of

Recording," followed by a beep.

The following is a menu of remote

commands and functions:

BASIC FUNCTIONS

The message counter stores a memo

as a new message.

Press #2

Press #5

to play all messages

to STOP (playback or

recording)

MEMO RECORDING

Press #4

Press #6

to repeat the message

to skip to the next

message

VT 2960

SELECT

PRESS RECORD/MEMO

TIME/SET

AFTER "NOW RECORDING,"

BEGIN SPEAKING

Press #9

(during playback) to

erase the message

(then # and the

appropriate security

code) to access the

other line

MSG

SELECT

ANSWER

MSG

ANSWER

ON/OFF

STOP/PLAY

SKIP

Press #3

PRESS STOP/PLAY WHEN

FINISHED.

RECORD/

MEMO

VOLUME

HOLD

CONF.

MUTE

LINE

OFF

Press #1

for advanced functions

ADVANCED FUNCTIONS

Press #7

to review your outgoing

message

to record your outgoing

message

to record a memo

twice to repeat

previous message

to turn the system on or

off

REMOTE OPERATION OF YOUR

VT2960 ANSWERING SYSTEM

From a remote location, you can

access many of the answering system

features, such as listening to

messages and changing your outgoing

message.

Press *7

Press *8

Press #4

Press #0

Press #1

Press *0

for basic functions

to exit remote control

mode

Touch Tone service is required to

access your VT2960 remotely.

To access your VT2960 answering

system from a remote location, dial one

of the telephone numbers to which the

system is connected. Once you hear

the outgoing message begin:

Press #, then the appropriate 2-digit

security code.

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HEADSET INSTALLATION AND OPERATING

INSTRUCTIONS

Your VT2960 cordless telephone is

equipped with a 2.5mm Headset Jack

for use with an optional accessory

Headset or hands-free operation.

If you choose to use the Headset op-

tion, you must do the following:

INSTALLATION

ON LEFT EAR

Obtain an optional accessory Headset,

ON RIGHT EAR

which is compatible with the VT2960.

The headband can be adjusted to fit

the contour of your head. Using both

hands, slide the headband up or down

so that it rests comfortably on your

head with the speaker cushion

centered against your ear.

Once you have a compatible 2.5mm

Headset, locate the Headset Jack on

the Handset of your VT2960. Connect

the plug on the Headset to the jack on

the cordless Handset. The plug should

fit securely. Do not force the connec-

tion. See illustration.

PLUG THE OPTIONAL

HEADSET INTO THE

JACK

LINE

FLASH

LINE

FLASH

LINE

For maximum sound quality, the

flexible microphone should be

positioned at the corner or your mouth,

about one inch from your face. For

maximum sound quality, the flexible

microphone should be positioned at

the corner or your mouth, about one

inch from your face.

OFF

abc

def

ghi

jkl

mno

pqrs

tuv

wxyz

tone

oper

CID

REDIAL

HOLD

AUSE

MEM

CONF

INT.COM

DELETE

PROG

CLEAR

The headset has a monaural design

which is reversible, so you can wear

your Headset on either the left or right

ear, leaving one ear free for room

conversation.

ONE

INCH

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MAINTENANCE

MAINTENANCE TAKING CARE OF

YOUR TELEPHONE.

Your VTech VT 2960 cordless telephone

contains sophisticated electronic parts

so it must be treated with care.

Electrical storms

Electrical storms can sometimes cause

power surges harmful to electronic

equipment.

For your own safety, use caution when

using electric appliances during storms.

Avoid rough treatment

Place the Handset down gently. Save

the original packing materials to protect

your telephone if you ever need to ship

it.

Cleaning your telephone

Your telephone has a durable plastic

casing that should retain its luster for

many years. Clean it only with a soft

cloth slightly dampened with water or a

mild soap. Do not use excess water or

cleaning solvents of any kind.

Avoid water

Your telephone can be damaged if it

gets wet. Do not use the Handset

outdoors in the rain, or handle it with

wet hands. Do not install your Base Unit

near a sink, bathtub or shower.

Remember that electrical appliances can

cause serious injury if used when you

are wet or standing in water. If your

Base Unit should fall into water, DO NOT

RETRIEVE IT UNTIL YOU UNPLUG

T H E P OW E R C O R D A N D

TELEPHONE LINE CORDS FROM

THE WALL. Then pull the unit out by

the unplugged cords.

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IN CASE OF DIFFICULTY

If you have difficulty operating your

phone, the suggestions below should

solve the problem. If you still have diffi-

YOU GET NOISE, STATIC, OR A

WEAK SIGNAL EVENWHENYOU’RE

NEAR THE BASE UNIT.

culty after trying these suggestions, In

the US call:

VTech Communications at

1-800-595-9511

•

Place the Handset in the Base mo-

mentarily to reset the security code.

Then press LINE to get a line.

In Canada call VTECH Electronics at

1-500-267-7377

Household appliances plugged into the

same circuit as the Base Unit can some-

times cause interference. Try moving

the appliance or the Base Unit to an-

other outlet.

THE PHONE DOESN’T WORK AT

ALL.

•

Make sure the power cord is plugged

in.

YOU GET NOISE, STATIC, OR A

WEAK SIGNAL WHEN YOU’RE

AWAY FROM THE BASE UNIT.

•

Make sure the telephone line cord is

plugged firmly into the Base Unit and

the telephone wall jack.

•

You may be out of range. Either

move close to the base, or relocate

the Base Unit.

•

Make sure the battery pack is prop-

erly charged. If the LOW BATTERY

is displayed on the Handset, the

battery pack needs charging.If a

LINE LED (on the Base Unit) and

a LINE indicator(on the Handset)

do not light when you press a LINE

key, you should charge the battery

pack.

•

The layout of your home may be lim-

iting the range. Try moving the Base

Unit to the second or third floor, or to

some other location.

THE HANDSET DOES NOT RING

WHENYOU RECEIVE A CALL.

•

If you recently installed a new bat-

tery pack, make sure it is installed

correctly.

•

Ensure that the ringer is turned on.

Make sure the telephone line cord is

plugged firmly into the Base Unit and

the telephone jack. Make sure the

power cord is plugged in.

NO DIAL TONE.

•

First check all the suggestions above.

If you still don’t hear a dial tone, dis-

connect the Base Unit from the tel-

ephone jack and connect a different

phone. If there is no dial tone on that

phone either, the problem is in your

wiring or local service. Call your lo-

cal telephone company.

•

You may be too far from the Base

Unit.

You may have too many extension

phones on your telephone line to al-

low all of them to ring. Try unplug-

ging some of the other phones.

THE BASE DOES NOT RING

•

Make sure the BASE RINGER

switch is not set to off.

•

There may be too many extension

phones on your line. Try unplugging

one of the other phones.

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IN CASE OF DIFFICULTY

YOUR CALLER FADES IN AND OUT.

You may be nearly out of range. Move

closer, or relocate the base.

COMMON CURE FOR ELECTRONIC

EQUIPMENT

Electronics, like people, can sometimes

get confused. If the unit does not seem to

be responding normally, then try putting

the Handset in the cradle to re-initialize

the unit. If it still does not seem to respond,

perform the following steps (in the order

listed):

1. Disconnect the power to the Base

Unit.

2 Remove the Handset battery Pack

3. Wait a few minutes.

YOU HEAR OTHER CALLS WHILE

USINGYOUR PHONE.

•

Replace the Handset in the base cra-

dle, wait a few moments and try

again.

•

Disconnect your Base Unit from the

telephone jack, and plug in a regular

telephone. If you still hear other calls,

the problem is probably in your wir-

ing or local service. Call your local

telephone company.

4. Connect power to the Base Unit.

5. Install the Handset battery pack.

6. Watch for the Handset to display

“ FOUND CHANNEL X”.

YOU HEAR NOISE INTHE HANDSET,

AND NONE OF THE KEYS OR BUT-

TONS WORK.

•

Make sure the power cord is plugged

in.

•

Your Base Unit and Handset may not

be operating on the same channel

or security code. Place the Handset

in the cradle for a few moments to

reload the security code and reset

the channel.

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WARRANTY STATEMENT

WHAT DOES OUR WARRANTY COVER?

•

Any defect in material or workmanship.

FOR HOW LONG AFTER THE ORIGINAL PURCHASE?

To the original purchaser only - ONE YEAR.

•

WHAT WILL VTECH DO?

At our option, repair or replace your unit.

•

HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?

•

In the U.S. Call VTECH Communications customer service for Return Au-

thorization at: 1-800-595-9511

In Canada call VTECH Electronics at:

1-800-267-7377

•

Properly pack your unit. Include any cables & accessories which were

originally provided with the product. We recommend using the original carton

and packing materials.

•

Include in the package a copy of the sales receipt or other evidence of date of

original purchase (if the unit was purchased within the last twelve months).

Print your name and address, along with a description of the defect, and include

this in the package.

Include payment for any service or repair not covered by warranty, as determined

by VTECH Communications.

Ship the unit via UPS Insured, or equivalent to:

In the U.S.

VTECH COMMUNICATIONS

8770 SW NIMBUS AVENUE

BEAVERTON, OREGON 97008

In Canada

VTECH ELECTRONICS

SUITE 200-7671 ALDERBRIDGE WAY

RICHMOND, B.C. V6X 1Z9

VTECH Communications assumes no responsibility for units

sent without prior Return Authorization.

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WARRANTY STATEMENT

WHAT DOES OUR WARRANTY NOT COVER?

•

Batteries

Damage from misuse, neglect, or acts of nature (lightning, floods, power surges,

etc.)

•

Products which may have been modified or incorporated into other products

Products purchased and/or operated outside the USA, its territories, or Canada.

Products serviced by the owner or a service facility not expressly authorized by

VTECH Communications

•

Products purchased more than 12 months from current date

Units purchased in “AS IS” condition, or units purchased as “Distressed

Merchandise”.

HOW DOES STATE LAW OR PROVINCIAL LAW RELATETOTHIS WARRANTY?

•

This warranty gives you specific rights. You may also have other rights which

vary from state to state or province to province.

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FCC AND IC REGULATIONS

This equipment complies with Parts 15

and 68 of the Federal Communications

Commission (FCC) rules for the United

States. It also complies with Industry

Canada (IC) rules RSS210 and CS-03 for

Canada.

FCC Part 15

Warning: Changes or modifications

to this unit not expressly approved by

the party responsible for compliance’s

could void the user’s authority to op-

erate the equipment.

A label is located on the underside of the

Base Unit containing either the FCC reg-

istration number and Ringer Equivalence

Number (REN). You must, upon request,

provide this information to your local tel-

ephone company.

The equipment has been tested and found

to comply with part 15 of the FCC rules.

These limits are designed to provide rea-

sonable protection against harmful inter-

ference in a residential installation. This

equipment generates, uses and can radi-

ate radio frequency energy and, if not in-

stalled and used in accordance with the

instructions, may cause harmful interfer-

ence to radio communications. However,

there is no guarantee that interference will

not occur in a particular installation. If this

equipment does cause harmful interfer-

ence to radio or television reception, which

can be determined by turning the equip-

ment off and on, the user is encouraged

to try and correct the interference by one

or more of the following measures:

- Re-orientate or relocate the receiving

antenna.

This equipment is compatible with in-

ductively coupled hearing aids.

Should you experience trouble with this

telephone equipment, please contact:

In the United States:

VTECH COMMUNICATIONS

1-800-595-9511

IN CANADA:

VTECH ELECTRONICS

1-800-267-7377

for repair/warranty information. The tel-

ephone company may ask you to dis-

connect this equipment from the line

network until the problem has been cor-

rected.

- Increase the separation between the

equipment and receiver.

- Connect the equipment into an outlet or

on a circuit different from that to which

the receiver is connected.

Your VT 2960 is designed to operate at

the maximum power allowed by the FCC

and IC. This means your Handset and

Base Unit can communicate only over a

certain distance - which will depend on the

location of the Base Unit and Handset,

weather, and the construction and layout

of your home or office.

- Consult the dealer or an experienced

radio/TV technician for help.

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FCC AND IC REGULATIONS

FCC Part 68

If it is determined that your telephone

The FCC requires that you connect your

cordless telephone to the nationwide

telephone network through a modular

telephone jack (USOC RJ11C/RJ11W

or RJ14C/RJ14W).

equipment is malfunctioning, the FCC

requires that it not be used and that it

be unplugged from the modular jack

until the problem has been corrected.

Repairs to this telephone equipment can

only be made by the manufacturer or

its authorized agents or by others who

may be authorized by the FCC. For

repair procedures, follow the

instructions outlined under the VTECH

Limited Warranty.

Your telephone company may

discontinue your service if your

equipment causes harm to the

telephone network. They will notify you

in advance of disconnection, if possible.

During notification, you will be informed

of your right to file a complaint with the

FCC.

This equipment may not be used on coin

service provided by the phone company

or Party Lines.

Occasionally, your telephone company

may make changes in its facilities,

equipment, operation, or procedures

that could affect the operation of your

equipment. If so, you will be given

advance notice of the change to give

you an opportunity to maintain

uninterrupted service.

The REN is useful in determining the

number of devices you nay connect to

your telephone line and still enable the

devices to ring when you receive a call.

The general rule is that the REN value

should not exceed 5.0 total; however,

contact your local telephone company

for the specific number in your area.

The Base Unit contains no user

serviceable parts.The Handset contains

a user replaceable battery pack.

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FCC AND IC REGULATIONS

IC (Industry Canada)

This telephone is registered for use in

Canada.

Repairs to certified equipment should be

made by an authorized Canadian main-

tenance facility designated by the supplier.

Any repairs or alterations made by the user

to this equipment, or equipment malfunc-

tions, may give the telecommunications

company cause to request the user to dis-

connect the equipment.

Notice: The REN/IES assigned to this

telephone determines the

number of devices you may

connect to the telephone loop

which is used by the device

to prevent overloading. The

termination on a loop may

consist of any combination of

devices subjected only to the

requirement that the sum of

the REN/IES does not exceed

five (5.0).

Notice: The Industry Canada label

identifies certified equipment.

This certification means that

the equipment meets certain

telecommunications network

protective, operationl and

safety requirements. The De-

partment does not guarantee

the equipment will operate to

user’s satisfaction.

Users should ensure for their own

protection that the electrical ground

connections of the power utility,

telephone lines and internal metallic

water pipe system, if present, are

connected together. The precaution

may be particularly important in rural

areas.

Caution: Users should not attempt to

make such connections

themselves, but should con-

tact the appropriate electri-

cian, as appropriate.

Before installing this equipment, user’s

should ensure that it is permissible to

be connected to the facilities of the lo-

cal telecommunications company. The

equipment must also be installed using

an acceptable method of connection.

The customer should be aware that

compliance with the above conditions

may not prevent degradation of serv-

ices in some situations.

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SPECIFICATIONS

FREQUENCY CONTROL

WEIGHT

Crystal Controlled Dual PLL Synthesizer

Handset : 292 g (Battery included)

Base

: 800 g

TRANSMIT FREQUENCY

Handset: 925.05 MHz to 927.75 MHz

(All ten channels within this

range)

POWER REQUIREMENTS

Handset : Self-contained nickel-cadmium

rechargeable battery supply, 3.6V nomi-

nal, 600mAh capacity.

Base : 902.3 MHz to 905.0 MHz

(All ten channels within this

range)

Base

: 11V DC 600mA

MEMORY

RECEIVE FREQUENCY

Handset: 902.3 MHz to 905.0 MHz

(All ten channels within this

range)

Base : 925.05 MHz to 927.75 MHz

(All ten channels within this

range)

Speed Dial: 20 Memory locations,20

digits per location.

CID

: Alpha Numeric Display 50

Memory locations.

ITAD

: 15 minutes of Digital record

time from all sources.

NOMINAL EFFECTIVE RANGE

Maximum power allowed by FCC and IC.

Actual operating range may vary ac-

cording to environmental conditions at

the time of use.

VTECH reserves the right to make

design and specification changes

for product improvement without

prior notice.

SIZE

Handset: 202x64x46 mm (LxWxT)

Maximum (Antenna excluded)

Base : 225x205x64.5mm (LxWxT)

Maximum (Antenna excluded)

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TABLE OF CONTENTS

INTRODUCTION ......................................................................................................... 1

Special Features ......................................................................................................... 2

Parts Checklist ............................................................................................................. 3

IMPORTANT SAFETY INSTRUCTIONS .......................................................................... 4

RECHARGEABLE BATTERY PACKS ........................................................................ 6

Charging the Handset Battery Pack ............................................................................ 6

To Charge the Battery Pack ........................................................................................... 6

Spare Battery Charger ................................................................................................... 6

A Word about Rechargeable Batteries ........................................................................... 6

Replacing the Handset Battery Pack .............................................................................. 7

WALL MOUNTING ........................................................................................................ 8

HANDSET FEATURES .................................................................................................9

LINE1/FLASH KEY ......................................................................................................10

LINE2/FLASH KEY .....................................................................................................10

OFF KEY .....................................................................................................................10

* TONE KEY .................................................................................................................10

MEM/PROG (MEMORY/PROGRAM) KEY ..................................................................10

CALLER ID KEY ..........................................................................................................10

REDIAL KEY ..................................................................................................................11

HOLD/PAUSE KEY .......................................................................................................11

CONF/CLEAR (CONFERENCE/CLEAR) KEY ..................................................................11

INT.COM/DELETE (INTERCOM/DELETE) KEY ...........................................................11

VOLUME CONTROL KEYS .........................................................................................12

EXAMPLES OF DISPLAY MESSAGES .....................................................................13

BASE UNIT FEATURES .............................................................................................16

BASE INDICATOR LIGHTS ............................................................................................17

POWER Indicator .....................................................................................................17

CHARGING Indicator ..............................................................................................17

SPARE BATT Indicator ...........................................................................................17

INT.COM (INTERCOM) Indicator .........................................................................17

MUTE Indicator ......................................................................................................17

LINE1 (EXTENSION IN USE) Indicator .....................................................................17

LINE2 (EXTENSION IN USE) Indicator .....................................................................17

LINE 1 KEY .................................................................................................................17

LINE 2 KEY .............................................................................................................17

OFF KEY .................................................................................................................17

CONF(CONFERENCE)KEY.........................................................................................18

HOLD KEY ............................................................................................................18

MUTE KEY ............................................................................................................18

INT.COM (INTERCOM) KEY ...................................................................................18

VOLUME UP & DOWN KEYS .....................................................................................18

RINGERON/OFFSWITCHES.......................................................................................18

TONE/PULSE SWITCH .........................................................................................18

GETTING STARTED ................................................................................................ 19

Setting up your VT 2960 .......................................................................................... 19

BASIC OPERATIONS ....................................................................................................... 20

MAKING CALLS ......................................................................................................... 20

REDIAL ......................................................................................................................... 20

ANSWERING CALLS FROM THE HANDSET ............................................................ 21

ANSWERING CALLS FROM THE BASE UNIT (SPEAKERPHONE) ............................. 21

CALL WAITING ............................................................................................................ 22

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TABLE OF CONTENTS

SWITCHING FROM THE HANDSET TO BASE OR BASE TO HANDSET .................... 22

Switching from Handset to Base Unit Speakerphone ................................................. 22

Switching from Speakerphone to Handset ................................................................... 22

INTERCOM/PAGE ....................................................................................................... 22

Base Unit Paging Handset ......................................................................................... 23

Handset Paging Base Unit ......................................................................................... 23

ADVANCED OPERATIONS ......................................................................................... 24

CONFERENCE CALLS ................................................................................................. 24

PROGRAMMINGTHERINGER...........................................................................................24

MEMORY DIALING ....................................................................................................... 25

Programming Phone Numbers into Memory ............................................................ 25

Storing a Phone Number from REDIAL .......................................................................... 25

Storing a Pause in a Phone Number ........................................................................... 25

Dialing from Memory ................................................................................................. 26

Alternate Memory Dialing Method ................................................................................ 26

CHANGING STORED NUMBERS.........................................................................................26

DELETING STORED NUMBERS ....................................................................................26

CALLER ID (CID) ........................................................................................................ 27

A WORD ABOUT CALLER ID(CID).........................................................................................27

DELETING CID RECORDS ............................................................................................ 28

DIALING FROM CID MEMORY ...............................................................................28

STORING CALLER ID (CID) RECORDS IN MEMORY DIALING LOCATIONS ............... 29

THE VT2960 ANSWERING SYSTEM........................................................................ 30

SETTING UP YOUR VT2960 ANSWERING SYSTEM............................................... 30

RECORDING OUTGOING MESSAGES.................................................................... 30

PLAYBACK OF OUTGOING MESSAGES...................................................................30

SETTING SECURITY CODES................................................................................... 30

SETTING "ANNOUNCE-ONLY" MODE...................................................................... 31

SETTING THE NUMBER OF RINGS......................................................................... 32

CALL SCREENING.................................................................................................... 32

AUDIBLE MESSAGE ALERT...................................................................................... 33

SETTING THE DAY AND TIME.................................................................................. 33

TURNING THE ANSWERING SYSTEM ON AND OFF............................................... 33

SELECTING LINE(S) FOR MESSAGE PLAYBACK................................................... 34

BASIC ANSWERING SYSTEM OPERATION............................................................. 34

PLAY.................................................................................................................... 34

ERASE................................................................................................................. 34

SKIP..................................................................................................................... 34

REPEAT............................................................................................................... 34

VOLUME.................................................................................................................... 34

MEMO RECORDING................................................................................................. 35

REMOTE OPERATION OF YOUR VT 2960 ANSWERING SYSTEM......................... 35

HEADSET INSTALLATION AND OPERATING INSTRUCTIONS................................ 36

MAINTENANCE....... ................................................................................................. 37

IN CASE OF DIFFICULTY .................................................................................................38

WARRANTY STATEMENT .........................................................................................40

FCC AND IC REGULATIONS ....................................................................................... 42

SPECIFICATIONS .....................................................................................................45

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VTECH COMMUNICATIONS LTD.

Is a trademark of VTECH COMMUNICATIONS LTD.., a member

of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTECH Communications, 8770 SW Nimbus Avenue /

Beaverton, Oregon, 97008.

Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200 - 7671 Alderbridge

Way Richmond, B.C. V6X 1Z9.

Printed in China

91-4054-13-00

ISSUE 0

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