VTech Cordless Telephone VT 2420 User Manual

Introduction  
IMPORTANT:  
The VT2420 is an Accessory Handset for use with the VT2431 GIGAPHONE  
system. You must have the VT2431 in order to use the VT2420 Accessory Handset.  
This manual is designed to familiarize you with the VT2420 Accessory Handset  
setup, registration and basic functions. For detailed operational instructions,  
please refer to the VT2431 manual.  
To order additional system Handsets (model# VT 2420), battery packs, or  
headsets, call VTech Communications Inc at 1-800-595-9511.  
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12. Unplug this product from the wall outlet and refer servicing to a VTECH  
authorized service facility under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating  
instructions. Adjust only those controls that are covered by the operating  
instructions, because improper adjustment of other controls may result in  
damage and will often require extensive work by a VTech authorized  
technician to restore the product to normal operation.  
E. If the product has been dropped and the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than a cordless type) during an electrical storm.  
There may be a remote risk of electric shock from lighting.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
VTECH COMMUNICATIONS INC  
SERVICE DEPT. at 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-800-  
267-7377.  
SAVE THESE INSTRUCTIONS  
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Setup  
Registration And Operation Of The VTECH VT2420  
Accessory Handset  
Your VTECH GIGAPHONE system can operate up to 4 Handsets.  
The VTECH accessory Handset consists of the following:  
Belt Clip  
Battery Pack  
Charger Unit  
Handset  
Setup Of The VT2420  
Accessory Handset  
1
1. Plug the AC power adapter into an  
electrical outlet.  
2. Remove the Handset battery cover  
by pressing on the indent and  
sliding downward.  
3. Place the new battery pack in the  
Handset, with the metal contacts  
aligned with the charge contacts in  
the battery compartment.  
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4. Replace the battery cover by sliding  
it upward.  
5. Place the Handset in the Charge  
Cradle, and allow it to charge for  
12 hours. After the initial charge,  
a maintenance charge of 8 hours  
should be sufficient.  
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Installation of Battery Pack in Handset  
Follow the steps below:  
1
1. Remove the battery cover by  
pressing on the indent and sliding  
downward.  
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2. Place the new battery pack in the  
handset with the metal contacts  
aligned with the charge contacts in  
the battery compartment.  
3. Replace the battery cover by  
sliding it upwards.  
4. If the new battery pack is not  
already charged, place the handset  
in the base unit, or a remote  
charging stand, and allow it to  
charge for 12 hours. After initial  
charge, a maintenance charge of  
8 hours should be sufficient.  
2
The original Handset that is shipped with your GIGAPHONE system will be  
automatically registered to the Base. This Handset is HANDSET 1.  
As you register additional Handsets to the system, they will be assigned extension  
numbers in the following order: HANDSET 2, HANDSET 3, and finally HANDSET  
4.  
Whenever a Handset battery pack is installed, the Handset will automatically begin  
SEARCHING FOR BASE (if previously registered), or it will prompt you to ENTER  
BASE ID to register the new Handset.  
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Registration  
Enter Base ID Code  
1. After charging the Handset, remove  
it from its Charge Cradle, the  
screen will display:  
2. Press NEW, then enter the 15 digit  
Base Unit ID code, located on the  
underside of the Base Unit.  
3. Press OK. The Handset will display:  
PLEASE WAIT!!  
4. Wait approximately 15 seconds.  
The Handset will display:  
FOUND BASE  
If the Handset displays: BASE  
BUSY TRY LATER, this indicates  
that the system is in use. Wait until  
the Base Unit is in the idle (on  
hook) mode, and repeat step 2 to  
4.  
Congratulations! You can now enjoy the  
benefits of your VTECH multi-Handset  
system.  
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The Handset Layout  
1
2
3
9
4
5
6
10  
11  
12  
7
8
13  
14  
1. Antenna  
8. Handsfree Speakerphone  
2. Message Waiting Indicator 9. LCD Display  
3. Earpiece  
10. Select  
4. Headset Jack (2.5mm) 11. Off (Clear)  
5. Scroll Keys  
6. On (Flash)  
12. Battery Compartment  
13. Intercom  
7. Dialing Key (0-9)  
14. Microphone  
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Handset Indicators  
Handset Icons  
Description  
Line In Use indicator  
Icon  
On steady with no number next to it when a parallel set is in use.  
On steady with one or more numbers next to it, indicating which  
extensions are using the line. For example,  
12 indicates  
that Handset 1 and Handset 2 are on an outside call.  
Intercom indicator  
On steady with the extension numbers currently on an intercom  
call. For example,  
02 indicates that the Base and Handset  
2 are on an intercom call.  
Battery indicator  
Cycles (Low, Medium, and High) when Handset battery is  
charging.  
Flashes when a low battery condition is detected.  
Mute indicator  
M
H
R
On steady when the Handset microphone is muted.  
Hold indicator  
On steady when the line is on hold.  
Handset Registration indicator  
FFF when a Handset is either not registered, or is searching for  
a Base unit.  
On steady when a Handset is registered with a base unit.  
Handset LEDs  
LED  
Description  
Message  
Waiting  
Light to indicate that you have new messages in your voicemail.  
Service must be subscribed to through your local telephone  
company.  
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Headset Operation  
Your GIGAPHONE cordless telephone is equipped with a 2.5mm Headset Jack for  
use with an optional accessory Headset for hands-free operation. If you choose to  
use the Headset option, you must obtain an optional accessory Headset, which is  
compatible with the GIGAPHONE.  
To purchase a Headset, call VTECH Customer Service at 1-800-595-9511.  
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the  
GIGAPHONE Handset. Connect the plug on the Headset cord to the jack on the  
cordless Handset. The plug should fit securely. Do not force the connection.  
Operation  
NOTE :  
Whenever a compatible Headset is  
connected to the cordless Handset, the  
microphone on the Hand-set will be  
muted. This is done to limit the effect of  
background noise. The following  
operational characteristics apply to  
VTECH Headsets. The same may also  
apply to other, non-VTECH supplied  
headsets, but VTECH assumes no  
responsibility for their performance.  
The VTECH brand compatible Head-set  
has a reversible, monaural design. You  
can wear your Headset on either ear,  
leaving one ear free for room  
conversation.  
The headband can be adjusted to fit the  
contour of your head. Using both hands,  
slide the headband up or down so that  
it rests comfortably on your head, with  
the speaker cushion centered against  
your ear. For maximum sound quality,  
the flexible microphone should be  
positioned at the corner of your mouth,  
about one inch from your face.  
Belt Clip  
The GIGAPHONE is also equipped with  
a detachable belt clip. Align the pins on  
the inside edge of the clip with the  
notches on the sides of the GIGAPHONE  
Handset. The belt clip should snap  
securely into place. Do not force the  
connection.  
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Maintenance  
Taking Care Of Your Telephone  
Your GIGAPHONE cordless telephone contains sophisticated electronic parts, so it  
must be treated with care.  
Avoid rough treatment  
Place the Handset down gently. Save the original packing materials to protect your  
telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors  
in the rain, or handle it with wet hands. Do not install your Base Unit near a sink,  
bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many  
years. Clean it only with a soft cloth slightly dampened with water or a mild soap.  
Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you  
are wet or standing in water. If your Base Unit should fall into water, DO NOT  
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE  
LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.  
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In Case Of Difficulty  
If you have difficulty operating your phone, the suggestions below should solve the  
problem. If you still have difficulty after trying these suggestions, call VTECH  
Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-  
267-7377.  
The Phone Doesn't Work At All  
Make sure the Power Cord is plugged  
Make sure the telephone line cord is plugged firmly into the Base Unit and  
the telephone wall jack.  
Make sure the batteries are properly charged. If the 'LOW BATTERY' message  
is shown, the battery pack needs charging.  
No Dial Tone  
First check all the suggestions above.  
If you still don't hear a dial tone, disconnect the Base Unit from the telephone  
jack and connect a different phone. If there is no dial tone on that phone either,  
the problem is in your wiring or local service. Call your local telephone company.  
You Get Noise, Static, Or A Weak Signal Even When  
You're Near The Base Unit  
Household appliances plugged into the same circuit as the Base Unit can  
sometimes cause interference. Try moving the appliance or the Base Unit to  
another outlet.  
You Get Noise, Static, Or A Weak Signal When You're  
Away From The Base Unit  
You may be out of range. Either move closer to the Base, or relocate the Base  
Unit.  
The layout of your home may be limiting the range. Try moving the Base Unit  
to another position.  
The Handset Does Not Ring When You Receive A Call  
Make sure you have the Handset ringer activated. To set the ringer, see  
HANDSET SETTINGS and BASE SETTINGS.  
Make sure the telephone line cord is plugged firmly into the Base Unit and  
the telephone jack. Make sure the power cord is plugged in.  
You may be too far from the Base Unit.  
You may have too many extension phones on your telephone line to allow all  
of them to ring. Try unplugging some of the other phones.  
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In Case Of Difficulty  
You Hear Other Calls While Using Your Phone  
Disconnect your Base Unit from the telephone jack, and plug in a regular  
telephone. If you still hear other calls, the problem is probably in your wiring  
or local service. Call your local telephone company.  
You Hear Noise In The Handset, And None Of The Keys  
Or Buttons Work  
Make sure the power cord is plugged in.  
Common Cure For Electronic  
Equipment  
If the unit does not seem to be responding  
normally, then try putting the Handset in  
the cradle. If it does not seem to respond,  
do the following (in the order listed) :  
1.  
Disconnect the power to the Base.  
2.  
Disconnect the Handset battery,  
and spare battery pack, if  
applicable.  
then  
3.  
4.  
5.  
6.  
Wait a few minutes.  
Connect power to the Base.  
Re-install the battery pack (s)  
Watch for Handset to display :  
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Warranty Statement  
WHAT DOES OUR WARRANTY COVER?  
Any defect in material or workmanship.  
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?  
To the original purchaser only - ONE YEAR.  
WHAT WILL VTECH DO?  
At our option, repair or replace your unit.  
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?  
In the U.S. Call VTech Communications Inc customer service for Return  
Authorization at: 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-  
800-267-7377  
Properly pack your unit. lnclude any cables & accessories which were originally  
provided with the product. We recommend using the original carton and packing  
materials.  
Include in the package a copy of the sales receipt or other evidence of date  
of original purchase (if the unit was purchased within the last twelve months).  
Print your name and address, along with a description of the defect, and include  
this in the package.  
Include payment for any service or repair not covered by warranty, as determined  
by VTech Communications Inc.  
Ship the unit via UPS Insured, or equivalent to:  
In the U.S.  
VTECH COMMUNICATIONS INC.  
11035 SW 11th STREET  
BDLG. B, SUITE 270  
BEAVERTON, OREGON 97005  
If you purchased your phone in Canada, Ship the unit via UPS insured, or  
equivalent to:  
VTECH ELECTRONICS LTD.  
SUITE 200-7671 ALDERBRIDGE WAY  
RICHMOND,B.C.V6X 1Z9  
VTech Communications Incassumes no responsibility for units sent without prior Return Authorizatlon.  
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Warranty Statement  
WHAT DOES OUR WARRANTY NOT COVER?  
Batteries  
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges,  
etc.)  
Products which may have been modified or incorporated into other products  
Products purchased and/or operated outside the USA, its territories, or Canada.  
Products serviced by the owner or a service facility not expressly authorized  
by VTECH Communications  
Products purchased more than 12 months from current date  
Units purchased in "AS IS" condition, or units purchased as "Distressed  
Merchandise".  
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE  
TO THIS WARRANTY?  
This warranty gives you specific rights. You may also have other rights which  
vary from state to state or province to province.  
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FCC and IC Regulations  
This equipment complies with Parts 15 of the Federal Communications Commission  
(FCC) rules for the United States. It also complies with regulations RSS210 and CS-  
03 of Industry and Science Canada. Operation is subject to the following two conditions:  
(1) this device may not cause interference, and (2) this device must accept any  
interference, including interference that may cause undesired operation of the device.  
A label is located on the underside of the Base Unit containing either the FCC  
registration number and Ringer Equivalence Number (REN) or the IC registration  
number and Load Number. You must, upon request, provide this information to your  
local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTech Communications Inc  
SERVICE DEPT. at 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-  
800-267-7377.  
For repair/warranty information. The telephone company may ask you to disconnect  
this equipment from the line network until the problem has been corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the user's authority to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC rules.  
These limits are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this equipment  
does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try and  
correct the interference by one or more of the following measures:  
-
-
-
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that to which  
the receiver is connected.  
-
Consult the dealer or an experienced radio/TV technician for help.  
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FCC and IC Regulations  
FCC Part 68  
The FCC requires that you connect your cordless telephone to the nationwide  
telephone network through a modular telephone jack (USOC RJ11C, RJ11W or RJ14).  
Your telephone company may discontinue your service if your equipment causes  
harm to the telephone network. They will notify you in advance of disconnection,  
if possible. During notification, you will be informed of your right to file a complaint  
with the FCC.  
Occasionally, your telephone company may make changes in its facilities, equipment,  
operation, or procedures that could affect the operation of your equipment. If so,  
you will be given advance notice of the change to give you an opportunity to maintain  
uninterrupted service.  
The Base Unit contains no user serviceable parts. The Handset contains a user  
replaceable battery pack.  
If it is determined that your telephone equipment is malfunctioning, the FCC requires  
that it not be used and that it be unplugged from the modular jack until the problem  
has been corrected. Repairs to this telephone equipment can only be made by the  
manufacturer or its authorized agents or by others who may be authorized by the  
FCC. For repair procedures, follow the instructions outlined under the VTECH Limited  
Warranty.  
This equipment may not be used on coin service provided by the phone company  
or Party Lines.  
The REN is useful in determining the number of devices you may connect to your  
telephone line and still enable the devices to ring when you receive a call. The general  
rule is that the REN value should not exceed 5.0A total; however, contact your local  
telephone company for the specific number in your area.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
Notice :  
The REN assigned to this device denotes the number of devices you may connect  
to the telephone loop which is used by the device to prevent overloading The  
termination on a loop may consist of any combination of devices subjected only to  
the requirement that the sum of the REN does not exceed five (5.0)  
Notice :  
The Industry Canada label identifies certified equipment. This certification means  
that the equipment meets certain telecommunications network protective, operational  
and safety requirements. The Department does not guarantee the equipment will  
operate to the user's satisfaction.  
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FCC and IC Regulations  
Before installing this equipment, users should ensure that it is permissible to be  
connected to the facilities of the local telecommunications company. The equipment  
must also be installed using an acceptable method of connection. The customer should  
be aware that compliance with the above conditions may not prevent degradation  
of services in some situations.  
Repairs to certified equipment should be made by an authorized Canadian  
maintenance facility designated by the supplier. Any repairs or alterations made by  
the user to this equipment, or equipment malfunctions, may give the telecommunications  
company cause to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections  
of the power utility, telephone lines and internal metallic water pipe system, if present,  
are connected together. This precaution may be particularly important in rural areas.  
Caution :  
Users should not attempt to make such connections themselves, but should contact  
the appropriate electrical inspection authority, or electrician, as appropriate.  
Your GIGAPHONE is designed to operate at the maximum power allowed by the  
FCC and IC. This means your Handset and Base Unit can communicate only over  
a certain distance - which will depend on the location of the Base Unit and Handset,  
weather, and the construction and layout of your home or office.  
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Technical Specifications  
WEIGHT  
FREQUENCY CONTROL  
Crystal controlled  
PLL synthesizer  
Handset :  
Charger :  
185 grams  
200 grams  
TRANSMIT FREQUENCY  
2401.056 - 2481.408 MHz  
POWER REQUIREMENTS  
Handset :  
2.4 VDC NiMH Battery  
Pack  
RECEIVE FREQUENCY  
2401.056 - 2481.408 MHz  
Charger :  
6 VDC @ 300mA  
CHANNELS  
94 Channels  
MEMORY  
Speed Dial: 50 Memory locations, into  
32 digits per location.  
NOMINAL EFFECTIVE  
RANGE  
CID :  
Alpha Numeric Display  
50 Memory locations  
Maximum power allowed by FCC and IC.  
Actual operating range may vary  
according to environmental conditions at  
the time of use.  
SIZE  
Handset : 48mm x 33mm x 175mm  
SPECIFICATIONS ARE  
TYPICAL AND MAY CHANGE  
WITHOUT NOTICE.  
Charger: 60mm x 73mm x 52mm  
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Table Of Contents  
1.  
2.  
Introduction  
Important Safety Instructions  
4.  
Getting Started  
4.  
Setup  
5.  
6.  
7.  
Installation of Battery Pack in Handset  
Registration  
The Handset layout  
8.  
Handset Operation  
8.  
Handset Indicators  
9.  
Additional Information  
9.  
Headset Operation  
10.  
11.  
13.  
15.  
18.  
Maintenance  
In Case Of Difficulty  
Warranty Statement  
FCC and IC Regulations  
Technical Specifications  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications Inc, 11035 SW 11th Street, Bdlg. B,  
Suite 207, Beaverton, Oregon, 97005  
Distributed in the Canada by VTech Electronics Canada Ltd., Suite 200-7671 Alderbridge  
Way Richmond, B.C. V6X 1Z9.  
Copyright 2000 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China  
91-4076-10-00  
ISSUE 0  
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ACCESSORY HANDSET FOR USE WITH VT2431 SYSTEM  
2420  
ACCESSORY HANDSET  
USER'S MANUAL  
VTECH TELECOMMUNICATIONS ITD.  
WWW.vtechphones.com  
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