USER’S MANUAL
Model: mi6821
Expandable System with Caller ID
8
*
FEATURING: Caller ID / Call Waiting
•
Handset
Speakerphone Headset Compatible (2.5mm)
•
5
.
GHz
Digital Spread
Spectrum
w w w . v t e c h c a n a d a . c o m
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Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink or
swimming pool).
5. Do not place this product on an unstable surface, such as a table, shelf or stand.
The product may fall, causing serious damage.
6. Slots and openings in the back or bottom of the base unit and handset are provided
for ventilation. To protect them from overheating, these openings must not be
blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product
should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power supply in your home, consult
your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where
the cord may have anyone walking on it.
9. Never push objects of any kind into this product through slots in the base or handset
as they may touch dangerous voltage points or short out parts that could result in
a risk of fire or electric shock. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to
an authorized service facility. Opening or removing parts of the base or handset
other than specified access doors may expose you to dangerous voltages or other
risks. Incorrect reassembling can cause electric shock when the product is
subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire
or electric shock.
12. Unplug this product from the wall outlet and refer servicing to an authorized service
facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions, as
improper adjustment of other controls may result in damage and often requires
extensive work by an authorized technician to restore the product to normal
operation.
E. If the product has been dropped and the base and/or handset has been
damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There
is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the handset of your telephone next to your ear when it is in normal talk
mode.
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Important Safety Instructions
VTECH COMMUNICATIONS INC. Customer Service: 1-800-595-9511. In Canada, call
VTech Telecommunications Canada Ltd. at 1-800-267-7377.
BEFORE USING YOUR mi 6821 SYSTEM, CAREFULLY PEEL OFF THE
PROTECTIVE FILM COVERING THE DISPLAYS.
Introduction
The mi 6821 is an advanced cordless telephone set, capable of supporting four hand-
sets.
This manual is designed to familiarize you with this cordless telephone. We strongly
recommend you read the manual before using your phone.
2
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Parts Check List
1. Handset
2. Base Unit
5. Telephone Line Cord
6. Belt Clip
3. Base Wall Mounting Bracket
4. Base Power Adapter
7. User’s Manual
8. Battery
VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech Telecommunica-
tions Canada Ltd. at 1-800-267-7377.
NOTE: Use only VTech batteries (part number 89-1323-00-00).
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The Handset Layout
1
2
8
3
4
9
10
11
12
5
6
7
13
14
1. Earpiece
8. Select (Menu)
2. LCD Display
9. Phonebook (Scroll Up)
10. Speakerphone
11. Off (Clear)
12. Volume Control
13. Intercom
3. Headset Jack (2.5mm)
4. CID (Scroll Down)
5. Phone (Flash)
6. Dialing Keys (0-9, *, #)
7. Redial (Pause)
14. Mute (Delete)
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The Base Unit Layout
1
2
3
4
5
6
1. Page Key
2. Charging LED
3. In Use LED
4. Message Waiting LED
5. Connector Jack
6. Telephone Jack
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Setup
Connecting power to Base Unit
Plug the power adapter into an electrical outlet, and the connector into the connector
jack at the bottom of the base unit.
CAUTION: Use only the VTech power supply provided with your tele-
phone.
Installation of Battery
1. Remove battery compartment cover by
pressing on the indentation and sliding
downward.
2. Align the two holes in the plug with the
socket pins, then snap the plug into place.
Place the battery in the compartment with
the wires in the upper right corner.
3. Replace the battery cover by sliding it
upwards.
4. If the new battery is not already charged,
place the handset in its base unit and
allow it to charge for 10-12 hours.After that,
be sure to place the handset in its base
when not in use to insure maximum daily
performance. After the initial charge,a
maintenance charge of 8 hours should be
sufficient.
5. Average talk time on a fully charged battery
is about nine hours, standby time is
aproximately four days.
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Setup
Charging of the Handset Battery
The handset of your cordless telephone is powered by
rechargeable battery. It charges automatically whenever
the handset is in its base unit.
You should charge the batteries for 10-12 hours when
you first receive your phone. You will know the battery
needs charging when:
•
•
The low battery message is displayed:
The handset seems completely dead, the LCD is completely clear and does not
activate when you press the keys.
IMPORTANT:
1. Do not dispose of batteries in a fire, they might explode.
2. Do not open or mutilate the batteries. Toxic substances may be released, causing
harm to eyes or skin.
3. Exercise care in handling batteries in order to prevent an accidental short of the
charge contacts, potentially causing the batteries to overheat.
4. Do not dispose of these batteries into household garbage, they should be properly
recycled.
5. Do not charge the batteries with other electrical devices.
6. If the phone will not be used for a long period of time, remove the battery to prevent
possible leakage.
Connecting to Phone Line
Plug one end of the telephone line cord into the jack on the back of the base unit. Then
plug the other end of this cord into the wall jack. Before connecting to phone line, be sure
to charge the battery for at least 12 hours.
Checking for Dial Tone
After the battery is charged, press PHONE on the handset. The LCD displays PHONE
and shows a call timer, and you will hear a dial tone. If not, see In Case of Difficulty.
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Setup
IMPORTANT! FOR MAXIMUM PERFOR-
MANCE OF YOUR CORDLESS TELEPHONE
SYSTEM:
1. Choose a central location for your base unit.
2. Install your base unit and extension hand-
sets away from electronic equipment, such
as personal computers, television sets and
microwave ovens.
3. In locations where there are multiple cordless
telephones, separate the base units as far
away as possible.
4. Install your telephone equipment away from
heat sources and sunlight.
5. Avoid excessive moisture, dust or extreme
cold.
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Wall Mounting
The wall mount bracket is designed for use on standard wall mount plates only. Wall
mounting is optional.
1. Plug the adapter into an electrical outlet, and the connector to the bottom of the
base unit.
2. Connect the telephone line cord to the jack at the bottom of the base unit, and the
other end to the wall jack.
3. Line up the tabs on the wall mount adapters with the holes at the bottom of the base
unit. Snap the wall mount bracket firmly in place.
4. Mount the base unit on the wall. Position the base unit so the mounting studs will fit into
the holes on the wall mount bracket. Slide base unit down on the mounting studs until
it locks into place.
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Handset and Base Indicators
Handset Icons
Icon
Description
MUTE
• Turns on when the microphone is muted.
NEW
• Turns on when there are new call log enteries.
• Turns on when the ringer is muted.
• Low battery indicator and charging indicator
Handset LED
LED
Description
• LED is on when in handsfree mode.
Base LEDs
LED
Description
• On when the phone is off hook.
IN USE
• Flashes when an extension phone is off hook.
• On when the handset is charging in the base.
CHARGING
• Flashes when the visual message waiting signal has been detected.
Service must be subscribed through your local telephone company.
MESSAGE
WAITING
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Handset Operation
Making Calls
•
Press PHONE (or, SPK to use the handset speaker-
phone feature). Dial the phone number.
-OR-
•
Dial the phone number first. If make a mistake,
press DELETE or CLEAR to clear it .If you desire,
press and hold PAUSE to add pauses. Then press
PHONE (or SPK).
•
Press OFF or place the handset in the base to end
your call.
Answering Calls
•
•
Press PHONE, SPK, or any dial pad keys.
Press OFF or place the handset in the base to end
your call.
Speakerphone Operation
Your mi 6821 handset has a built-in handsfree speaker-
phone. This feature allows you to stand the handset up
right on a table or desktop and have handsfree conver-
sations. During a call you can press SPK to change to a
handsfree conversation from normal handset use. Press
OFF or place the handset in the base to hang up.
Adjusting Handset Volume (also applies to the hand-
set speakerphone and headset)
The volume control is on the right edge of the handset.
During a call, press VOL + or - key to adjust the listening
volume to a comfortable level. When you reach the maxi-
mum or minimum setting, a double-beep will sound.
Flash Function
You can use your mi 6821 with services such as call
waiting. When you receive a call waiting signal, simply
press the FLASH key to switch to the new call. Press
FLASH again to switch back to the original call.
NOTE: Use FLASH to access other phone company
subscriber services, as described by your provider.
Redial Function
•
Press REDIAL to display the last telephone number
dialed from the handset (up to 32 digits). Use or
to scroll through the five previously dialed numbers.
When the beginning or the end of the redial list is
reached, a double beep will sound.
•
When the desired number is reached, press PHONE
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Handset Operation
or SPK to dial.
•
Press OFF to exit the redial review list.
NOTE: When redial memory is empty, and REDIAL is pressed, a double beep will sound. When
the desired entry displays, press DELETE to delete it. You’ll hear a confirmation beep.
Temporary ringer adjustments
When handset is ringing, to silence the handset's ringer, press OFF or MUTE, or adjust
the ringer level to level 0 by using the handset volume keys.
This adjustment is temporary, and only last for the current ringing call. The ringer volume
will return to it's normal setting once the call is answered, or the ringing stops.
Mute Function
•
During an active call, press the MUTE key
to disable the microphone. The screen will
display:
•
Press MUTE again to return to normal two way
conversation. MICROPHONE ON will dis-
play briefly.
Intercom Call
If you have registered accessory handsets (model
mi 6820) to your mi 6821 base, you can intercom
between system handsets.
•
From the idle (off) mode, press INT. The first
handset (HS1) will display:
•
Select a number of the handset to be called.
The display will change to (X is handset num-
ber):
•
•
Press INT or PHONE or SPK on handset X to
answer the intercom call. The screens will dis
play:
Press INT or OFF on either handset to end
the call.
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Handset Operation
NOTE: If HSX is out of range, or on an external call,
when HS1 attempts to intercom it, the display of
HS1 will show:
Call Forward
If you have registered accessory handsets (model mi 6820) to your base, you can
forward calls between system handsets. An external call can be forwarded from one
handset (HS1) to any other handset.
•
•
A handset (HS1), on an external call can for-
ward it to any other handset .
Press the INT key on HS1, it will display:
•
Enter the handset number you wish to for-
ward to. HS1 will display:
•
HS2 can press PHONE to answer the call.
NOTE: If HS2 does not respond in about one minute
the external call will be returned to HS1 and the
display will show:
If the returned call is not answered within one
minute, the external call will end automatically.
Conference Call
If you have registered accessory handsets
(model mi 6820) to your mi 6821 base, you can
have conference calls between system handsets.
It is possible to establish a conference between
any two handsets and the external line.
If a handset already has a connection to the ex-
ternal line, and any other handset goes off-hook,
a conference is immediately established. Both
handsets will show:
Base Operation
From the base unit, press PAGE to locate the
handsets.
•
When the handset is in idle, press PAGE. The
handsets will beep and display:
•
To end the page, press PHONE, SPK, or any
dial pad key (0-9, *, #) at the handset, or press
PAGE at the base.
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Phonebook Operation
Your mi 6821 can store up to 50 numbers with names in memory. Each memory location
can hold up to 32 digits for the number and 16 characters for the name.
NOTE: If you register additional handsets to your mi 6821 base, the handsets share a
common phonebook, which is stored in the base. This means that entries inserted by
one handset are available for all handsets, and if one deletes a phonebook entry, it will
disappear from all handsets.
When one handset is accessing the phonebook, the other handsets cannot access it at
the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display.
Storing a New Entry
•
•
Press MENU.
With PHONEBOOK highlighted, press
SEL.
>STORE
REVI EW
•
•
Press to select STORE. Press SEL.
You will be prompted to ENTER NU-
MBER. Use the dialing keys to enter
the number you wish to store in the
phonebook. Press the DELETE key
to backspace and make corrections.
Press SEL.
ENTER NUMBER
8 0 0 - 5 9 5 - 9 5 1 1 _
•
•
You will then be prompted to ENTER
NAME.Use the dialing keys to spell
the name. Use the and to move
the cursor. Press DELETE to back-
space and make corrections.Press
SEL.
You’ll hear a confirmation tone, and
the new phonebook entry will be dis-
played.
ENTER NAME
_
NOTES:
•
If the phonebook is full, the handset
will display PHONEBOOK IS FULL.
You can also press REDIAL then
P HONEBOOK
I S FULL
•
or
to scroll to the previously dialed
number from the redial list you want
to store in the phonebook. Press SEL.
While entering numbers, press and
hold PAUSE to add pauses if nece-
ssary.
•
•
If there is a duplicate number in the
phonebook, the display will show:
NUMBER ALREADY
I N P HONEBOOK
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Phonebook Operation
Each press of a particular key causes characters to be displayed in the following order:
Characters by number of key presses
Key
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
0
*
#
space
1
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
c
f
i
L
l
M
P
T
O
R
V
Y
m
7
t
n
p
u
w
o
q
v
x
r
s
z
W
0
9
y
*
#
?
'
!
,
/
(
.
)
-
&
Reviewing/Dialing from the Phonebook
VTe c h
•
Press MENU. With PHONEBOOK highlighted,
press SEL. With the REVIEW highlighted,
5 9 5 - 9 5 1 1
press SEL.
- OR -
With the handset idle, press
, the handset
goes directly into phonebook review mode.
Scroll through the phonebook entries using the
•
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
and
keys or enter first character of the
name to be searched (using the digit keys)
and continue navigating using the or as
scroll keys, until you reach the entry to be
dialed.
NOTE: When reviewing the phonebook, the se-
cond line of the display will show the phone nu-
mber, up to 16 digits. For numbers longer than
16 digits, only the first 13 digits will be shown.
PHONE
0 0 : 0 0 : 1 0
VTe c h Com
Press
or # to scroll the phone number to
see the additional digits.
•
Press PHONE or SPK, to dial the number.
NOTE: If there are no entries in the phonebook,
when it is accessed, PHONEBOOK IS EMPTY will
display.
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Phonebook Operation
Editing a Phonebook Entry
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
•
Follow the first two steps in Reviewing/
Dialing from the Phonebook (page 15) to
reach the entry to be edited.
•
•
Press SEL.
Press DELETE to backspace then enter the
correct number. Press and hold PAUSE to
add pauses if necessary.You can also press
EDI T NUMBER
8 0 0 - 5 9 5 - 9 5 1 1 _
REDIAL, then
or
to scroll to the
previously dialed number from redial list you
want to store in the phonebook. Press SEL.
•
•
Press SEL to confirm.
You are now prompted to EDIT NAME. Press
DELETE to backspace, then use the dialing
keys to enter the correct name (see page
EDI T NAME
VTe c h
15). Use the
and
to move the cursor.
•
Press SEL to confirm. A confirmation tone
will sound.
VTe c h
5 9 5 - 9 5 1 1
Delete a Phonebook Entry
•
Follow the first two steps in Reviewing/
Dialing from the Phonebook (page 15) to
reach the entry to be deleted.
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
•
•
Press DELETE to delete the entry.
A confirmation tone will sound.
VTe c h
5 9 5 - 9 5 1 1
The handset will then move to the next entry,
if any.
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Calls Log (Caller ID - Call Waiting)
Caller ID - Call Waiting ID
Your mi 6821 is capable of displaying the name and/or number of the party calling before
you answer the phone (Caller ID or CID). It is also capable of displaying CID information
in conjunction with a call waiting alert signal (Call Waiting Caller ID). With call waiting
CID, the CID data is displayed so you can decide whether to answer the incoming call, or
continue with your current conversation. Your mi 6821 can hold up to 50 CID entries.
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID
These are subscription services, provided by most regional telephone service pro-
viders. You must subscribe to these services to get the benefits of these features.
If you do not subscribe to caller ID services, you can still use your mi 6821 and
the other features it offers.
Due to regional incompatibilities, CID information may not be available for every call
you receive. In addition, the calling party may intentionally block their name and/or
phone number from being sent.
When one handset is accessing the call log, the other handsets can not access it at the
same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display.
•
•
•
As new CID/call waiting ID records are re-
ceived, your handset display will alert you to
the new caller ID records, for example:
After you review all new CID records, the NEW
call indication will be turned off and the screen
will show:
If the call log is full, the oldest entry is deleted to
make room for the new call. If the call log is
empty when you try to enter to call log review,
a message of the following message is dis-
played:
Reviewing Caller ID
You can review the CID record via the menu, as
described below or by pressing the CID key (quick
access key) while in idle mode and the handset jumps
directly to CID review.
•
•
In idle mode, press MENU.
Press the key to scroll to CALL LOG.
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Calls Log (Caller ID - Call Waiting)
•
Press SEL. Use
or
to scroll through the
call log entries.
•
When the beginning or the end of the call log is
reached, you’ll hear a double beep.
NOTE: The NEW icon in the left down corner indicates
the call is not yet reviewed.
Storing a Caller ID
•
Follow the steps in Reviewing Caller ID to scroll to
the record to be stored.
•
To change the format of the number you wish to
store in memory, press the # key repeatedly. The
handset will cycle through the alternate dialing
options (1 + area code + number, area code +
number, 1+ number, or number only). Press SEL
to store the displayed number.
•
•
You’ll hear a confirmation tone and the screen will
display:
If the CID isn't able to detect a name, EDIT NAME
will be prompted. If unable to detect the number,
EDIT NUMBER will be prompted. You will then
need to enter the name and/or the number.
•
•
If both name and number are missing, for example
as in a private listing, the request will be rejected
with the message:
If the phone number already exists in the
phonebook, the entry will not be stored, and the
screen will show:
•
If the phonebook is full, the screen will show:
Dialing from Caller ID
•
Follow the steps in Reviewing Caller ID to scroll
to the entry to be dialed.
•
To change the number before calling, press #
repeatedly to see the dialing options (1 + area code +
phone number; area code + phone number; 1 + phone
number; number only) then press PHONE (or SPK)
to dial the number.
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Calls Log (Caller ID - Call Waiting)
Deleting Caller ID
•
Follow the steps in Reviewing Caller ID to scroll
to the record to be deleted.
•
Press the DELETE key. A confirmation tone will
sound and the previous CID record will be displayed
on the screen.
•
To delete all the CID records, press and hold the
DELETE key. The screen will ask DELETE ALL
CALLS? Press SEL to confirm. Or, press OFF to
return to the CID record previously displayed.
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Handset Settings
Ringer Volume
•
From idle (off) mode, press MENU then
or
key to RINGER VOLUME.
•
Press SEL. The current ringer volume will be
shown:
•
Press the
and
keys or enter a digit (0
through 6) to the desired volume. The current
ring tone is played. At the lowest setting, display
will show:
•
•
The handset will not ring when a call comes in if
ringer volume is setted to the lowest setting.
Press SEL to confirm.
Ringer Tone
•
From the idle (off) mode, press MENU then
or key to RINGER TONE.
•
Press SEL. You will then be prompted to choose
INTERCOM CALL or OUTSIDE CALL. Press
the
or
keys to select the desired option.
•
•
Press SEL. Press the
a digit 0 through 9) to sample the ring tones. The
screen will show:
and
keys (or enter
Press SEL to confirm.
Key Tone (preset to ON)
•
From idle (off) mode, press MENU then
or
key to select KEY TONE.
•
Press SEL. The current setting will be shown.
Use the and keys to scroll to ON or OFF.
When set to on, the handset will emit a beep
whenever a key is pressed.
•
When the desired option is shown, press SEL
to confirm.
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Handset Settings
Language (preset to English)
•
From the idle (off) mode, press MENU then
or key to LANGUAGE.
•
•
Press SEL. Press the
from English to French or Spanish.
or
keys to scroll
Press SEL to confirm.
Message Waiting
Your telephone can detect a visual message waiting
signal (VMWI), generated by many telephone
service providers. If you subscribe to voice mail ser-
vice from your local telephone company (fee re-
quired), and a VMWI is provided, the handset will
display MESSAGE WAITING and the base MESSAGE
WAITING light will flash, alerting you to new messages.
Once you have reviewed all new messages,
the VMWI alert will automatically be turned off.
Clear Message Waiting
If, after reviewing all new voice mail messages, the
VMWI alert still remains on the screen and the
MESSSAGE WAITING LED on base is still flashing,
you can turn it off manually:
•
From the idle (off) mode, press MENU then
or key to CLEAR MSG WAIT.
•
Press SEL. The will be asked TURN INDICATOR
OFF? Press SEL to confirm. To exit, press OFF.
Dial Type (preset to Tone)
From the idle (off) mode, press MENU then
or key to DIAL TYPE.
•
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Handset Settings
•
Press SEL then use
or
key to scroll from
TONE to PULSE.
•
Press SEL to confirm.
NOTE: When the phone is set for pulse dial mode, it is
possible to switch to temporary tone mode during an
ongoing call by pressing *. Once pressed, tone will be
used for rest of the call. After you hang up, the phone
will return to pulse dialing for the next call.
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Headset Operation
Headset Operation
Your mi 6821 handset is equipped with a 2.5mm headset jack for use with an optional
accessory headset for handsfree conversations. If you choose to use the headset
option, you must obtain an optional accessory headset that is compatible with the mi 6821.
VTech Customer Service at 1-800-267-7377.
Once you have a compatible 2.5mm headset, locate the headset jack on the mi 6821
handset. Connect the plug on the headset cord to the jack (under a small rubber flap) on
the cordless handset. The plug should fit securely. Do not force the connection.
NOTE:
•
•
Whenever a compatible headset is con-
nected to the cordless handset, the mi-
crophone on the handset will be muted.
This is done to limit the effect of back-
ground noise.
When a compatible headset is connected
to the cordless handset, your speaker ph-
one feature will be disabled. To use your
speakerphone feature, simply disconnect
the headset from the handset.
Belt Clip
The mi 6821 is also equipped with a detach-
able belt clip. Align the pins on the inside edge
of the clip with the notches on the sides of the
handset. The belt clip should snap securely
into place. Do not force the connection.
23
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Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated
with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain,
or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For
your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years.
Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use
excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are
wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE
IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS
FROM THE WALL. Then pull the unit out by the unplugged cords.
24
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In Case Of Difficulty
If you have difficulties in operating your phone, the suggestions below should solve the
problem. If you still have difficulties after trying these suggestions, call VTech Commu-
nications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd.
at 1-800-267-7377.
The Phone Doesn’t Work At All
•
•
Make sure the power cord is plugged in.
Make sure the telephone line cord is plugged firmly into the base unit and the
telephone wall jack.
•
Make sure the battery is properly charged. If you get a LOW BATTERY message
or indication, the battery needs to be charged.
No Dial Tone
•
•
First check all the suggestions above.
If you still don’t hear a dial tone, disconnect the base unit from the telephone jack
and connect a different phone. If there is no dial tone on that phone either, the pro-
blem is in your wiring or local service. Contact your local telephone company.
You Get Noise, Static, Or A Weak Signal Even When You’re Near The base unit
•
Household appliances plugged into the same circuit as the base unit can sometimes
cause interference. Try to move the appliance or the base unit to another outlet.
You Get Noise, Static, Or A Weak Signal When You’re Away From The base unit
•
•
You may be out of range. Either move closer to the base, or relocate the base unit.
The layout of your home may be limiting the range. Try to move the base unit to
another position.
The Handset Does Not Ring When You Receive A Call
•
•
Make sure you have the ringers activated.
Make sure the telephone line cord is plugged firmly into the base unit and the telephone
jack. Make sure the power cord is plugged in.
•
•
You may be too far from the base unit.
You may have too many extension phones on your telephone line to allow all of them
to ring. Try to unplug some of the other phones.
You Hear Other Calls While Using Your Phone
•
Disconnect your base unit from the telephone jack, and plug in a corded tele-
phone. If you still hear other calls, the problem is probably in your wiring or local
service. Call your local telephone company.
You Hear Noise In The Handset, And None Of The Keys Or Buttons Work
Make sure the power cord is plugged in.
•
25
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In Case Of Difficulty
Common Cure For Electronic Equipment
If the unit does not seem to be responding
normally, then try to put the handset in its
base. If it does not seem to respond, do
the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset battery.
3. Wait a few minutes.
4. Connect power to the base.
5. Reinstall the battery.
6. Watch for handset to display HANDSET.
26
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Warranty Statement
What does this limited warranty cover?
•
The manufacturer of this VTech product, VTech Communications, warrants to the
holder of a valid proof of purchase (“Consumer” or “you”) that the product and all
accessories provided by VTech in the sales package (“Product”) are free from
material defects in material and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in accordance with operation in-
structions, This limited warranty extends only to the Consumer for Products pur-
chased and used in the United States of America.
What will VTech Communications do if the Product is not free from material
defects in materials and workmanship during the limited warranty period (“Mate-
rially Defective Product”)?
•
During the limited warranty period, VTech’s authorized service representative will
repair or replace at VTech’s option, without charge, a Materially Defective Product. If
we repair this product, we may use new or refurbished replacement parts. If we
choose to replace this product, we may replace it with a new or refurbished
product of the same or similar design. VTech will return repaired or replacement
products to you in working condition. VTech will retain defective parts, modules, or
equipment. Repair or replacement of Product, at VTech’s option, is your exclusive
remedy. You should expect the repair or replacement to take approximately 30
days.
How long is the limited warranty period?
•
The limited warranty period for the product extends for ONE(1) YEAR from the date
of purchase if we repair or replace a Materially Defective Product under the terms
of this limited warranty. This limited warranty also applies to repaired or replacement
Products for a period of either (a) 90 days from the date the repaired or replacement
Product is shipped to you or (b) the time remaining on the original one-year warranty;
whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, negligent, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone
other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech electrical
accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or
electronic serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United
States, or used for commercial or institutional purposes (including but not limited to
Products used for rental purposes); or
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or
repair of systems outside the unit.
27
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Warranty Statement
How do you get warranty service?
•
To obtain warranty service in the United States of America, call 1-800-595-9511, in
Canada, call 1-800-267-7377 for instructions regarding where to return the Product.
Before calling for service, please check the user’s manual. A check of the Product
controls and features may save you a service call.
•
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling charges
incurred in the transport of Product(s) to the service location. VTech will return
repaired or replaced product under this limited warranty to you, transportation,
delivery or handling charges prepaid. VTech assumes no risk for damage or loss of
the Product in transit.
•
If the Product failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, VTech will notify you and will
request that you authorize the cost of repair and return shipping costs for the repair
of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
•
This warranty is the complete and exclusive agreement between you and VTech. It
supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this product. The warranty exclusively describes
all of VTech’s responsibilities regarding the product.
There are no other express warranties. No one is authorized to make modifications to
this limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the product is fit for ordinary use) are limited
to one year from date of purchase. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
•
In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to
use the product, or other associated equipment, the cost of substitute equipment,
and claims by third parties) resulting from the use of this product, some states do
not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
28
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FCC, ACTA, and IC Regulations
This equipment complies with Parts 15 of the Federal Communications Commission (FCC)
rules for the United States. It also complies with regulations RSS210 and CS-03 of
Industry and Science Canada. Operation is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
A label is located on the underside of the base unit containing either the FCC registration
number and Ringer Equivalence Number (REN) or the IC registration number and Load
Number. You must, upon request, provide this information to your local telephone com-
pany.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact VTech
Communications Inc CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech Tele-
communications Canada Ltd. at 1-800-267-7377 for repair/warranty information. The tele-
phone company may ask you to disconnect this equipment from the line network until the
problem has been corrected.
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
The equipment has been tested and found to comply with part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and
correct the interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet or on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
To ensure safety of users, the FCC has established criteria for the amount of radio fre-
quency energy that can be safely absorbed by a user or bystander according to the
intended usage of the product. This product has been tested and found to comply with the
FCC criteria. The handset has such a low power that it does not require testing. It may
be safely held against the ear of the user. The base unit shall be installed & used such
that parts of the user’s body other than the hands should be maintained at a comfortable
distance of approximately 20 cm or more.
FCC Part 68 and ACTA
If this equipment was approved for connection to the telephone network prior to July 23,
2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules.
If the equipment was approved after that date, it complies with the Part 68 rules and with
Technical Requirements for Connection of Equipment to the Telephone Network adopted
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FCC, ACTA, and IC Regulations
by the Administrative Council for Terminal Attachments (ACTA). We are required to
provide you with the following information.
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things, an
identifier indicating product approval and the Ringer Equivalence Number (REN). This
information must be provided to your local telephone company upon request. For
equipment approved prior to July 23, 2001, the product identifier is preceded by the
phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after
that date, the product identifier is preceded by “US” and a colon (:), and the REN is
encoded in the product identifier without a decimal point as the sixth and seventh
characters following the colon. For example, the product identifier US:AAAEQ03T123XYZ
would indicate an REN of 0.3. The REN is used to determine how many devices you
may connect to your telephone line and still have them ring when you are called. In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your local telephone company.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and the
telephone network must comply with the applicable Part 68 rules and technical require-
ments adopted by ACTA. A compliant telephone cord and modular plug is provided with
this product. It is designed to be connected to a compatible modular jack that is also
compliant. An RJ11 jack should normally be used for connecting to a single line and an
RJ14 jack for two lines. See Installation Instructions in the user’s manual. This equip-
ment may not be used with Coin Telephone Lines or with Party Lines. If you have
specially wired alarm dialing equipment connected to your telephone line, ensure the
connection of this equipment does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or
a qualified installer.
3. Repair instructions
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be
made by the manufacturer or its authorized agents. For repair procedures, follow the
instructions outlined under the Limited Warranty.
4. Rights of the telephone company
If this equipment is causing harm to the telephone network, the telephone company
may temporarily discontinue your telephone service. The telephone company is re-
quired to notify you before interrupting service. If advance notice is not practical, you
will be notified as soon as possible. You will be given the opportunity to correct the
problem and the telephone company is required to inform you of your right to file a
complaint with the FCC. Your telephone company may make changes in its facilities,
equipment, operation, or procedures that could affect the proper functioning of this
product. The telephone company is required to notify you if such changes are planned.
5. Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
30
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FCC, ACTA, and IC Regulations
6. Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police, fire
department and emergency medical service telephone numbers in these locations. If
you do, please keep three things in mind:
a. We recommend that you also write the telephone number on the directory card, so
that you can still dial the emergency number manually if the memory dialing feature
doesn’t work.
b. This feature is provided only as a convenience, and the manufacturer assumes no
responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not recommended.
However, if you do make a call to an emergency number:
•
You must remain on the line and briefly explain the reason for the call before
hanging up.
•
Programming/testing of emergency numbers should be performed during off-peak
hours, such as in the early morning or late evening, when the emergency services
tend to be less busy.
IC (Industry Canada)
This telephone is registered for use in Canada.
The term “IC:” before the radio certification number only signifies that Industry Canada
technical specifications were met.
Notice:
This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation, IC,
before the registration number signifies that registration was performed based on a
Declaration of Conformity indicating that Industry Canada technical specifications were
met. It does not imply that Industry Canada approved the equipment.
Notice:
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN
assigned to each terminal equipment provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does
not exceed five.
Before installing this equipment, users should ensure that it is permissible to be con-
nected to the facilities of the local telecommunications company. The equipment must
also be installed using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent degradation of ser-
vices in some situations.
Repairs to certified equipment should be made by an authorized Canadian mainte-
nance facility designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present,
31
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FCC, ACTA, and IC Regulations
are connected together. This precaution may be particularly important in rural areas.
Caution:
Users should not attempt to make such connections themselves, but should contact
the appropriate electrical inspection authority, or electrician, as appropriate.
Your cordless phone is designed to operate at the maximum power allowed by the FCC
and IC. This means your handset and base unit can communicate only over a certain
distance - which will depend on the location of the base unit and handset, weather, and
the construction and layout of your home or office.
32
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Technical Specifications
FREQUENCY CONTROL
WEIGHT
Crystal controlled
PLL synthesizer
Handset: 136 grams
(excluding batteries)
Base: 138 grams
TRANSMIT FREQUENCY
POWER REQUIREMENTS
Base: 5725 - 5850 MHz
Handset: 2400 - 2483.5 MHz
Handset: 3.6V 600mAh NiMH
Base: 8 V DC @ 650mA
RECEIVE FREQUENCY
MEMORY
Base: 2400 - 2483.5 MHz
Handset: 5725 - 5850 MHz
Phonebook: 50 Memory locations; up
to 32 digits for number, 16 characters
for name, per location.
CHANNELS
CID: 50 memory locations
95 Channels
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and
IC. Actual operating range may vary
according to environmental conditions at
the time of use.
SPECIFICATIONS ARE TYPICAL
AND MAY CHANGE WITHOUT
NOTICE.
SIZE
Handset: 136mm x 47mm x 29.5mm
(including antenna)
Base: 110mm x 108.40mm x 55.6mm
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Table Of Contents
IMPORTANT SAFETY INSTRUCTIONS....................................................................1
Introduction...........................................................................................................2
Parts Check List...................................................................................................3
The Handset Layout.............................................................................................4
The Base Unit Layout.........................................................................................5
GETTING STARTED....................................................................................................6
SETUP.....................................................................................................................6
Connecting power to Base Unit........................................................................6
Installation of Battery...........................................................................................6
Charging of the Handset Battery......................................................................7
Connecting to Phone Line................................................................................7
Checking for Dial Tone......................................................................................7
Wall Mounting......................................................................................................9
BASIC OPERATION...................................................................................................10
Handset and Base Indicators......................................................................10
Handset Icons...................................................................................................10
Handset LED......................................................................................................10
Base LEDs..........................................................................................................10
Handset Operation...............................................................................................11
Making Calls......................................................................................................11
Answering Calls.................................................................................................11
Speakerphone Operation................................................................................11
Flash Function....................................................................................................11
Redial Funtion.....................................................................................................11
Temporary ringer adjustments.......................................................................12
Mute Function....................................................................................................12
Intercom Call......................................................................................................12
Call Forward......................................................................................................13
Call Transfer......................................................................................................13
Conference Call.................................................................................................13
Base Operation.................................................................................................13
Phonebook Operation.........................................................................................14
Storing a New Entry..........................................................................................14
Reviewing/Dialing from the Phonebook.......................................................15
Editing a Phonebook entry.............................................................................15
Delete a Phonebook entry..............................................................................16
Editing a Phonebook Entry..............................................................................16
Calls Log (Caller ID - Call Waiting)..................................................................17
Caller ID - Call Waiting ID..................................................................................17
Reviewing Caller ID..........................................................................................17
Storing a Caller ID............................................................................................18
Dialing from Caller ID.......................................................................................18
Deleting Caller ID.............................................................................................19
Handset Settings.................................................................................................20
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Table Of Contents
Ringer Volume..................................................................................................20
Ringer Tone.......................................................................................................20
Key Tone (preset to ON)...................................................................................20
Language (preset to English).........................................................................21
Message Waiting...............................................................................................21
Clear Message waiting....................................................................................21
Dial Type (preset to Tone)...............................................................................21
ADVANCED OPERATION........................................................................................23
HEADSET OPERATION....................................................................................23
ADDITIONAL INFORMATION..................................................................................24
Maintenance....................................................................................................24
In Case Of Difficulty.............................................................................................25
Warranty Statement............................................................................................27
FCC, ACTA, and IC Regulations......................................................................29
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton,
Oregon, 97008
Distributed in Canada by VTech Telecommunications Canada Ltd.,
Richmond, B.C., V6X 1Z9.
Printed in China
91-000159-030-000
ISSUE0
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Congratulations on your purchase
of this VTech product
NEED HELP?
Our representatives are here
to help you with any questions
concerning the operation of this
product, available accessories,
or any other related issues.
CallTollFree:
1-800-595-9511
In Canada, Call:
1-800-267-7377
or visit our website at
www.vtechcanada.com
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