UDW-10003 Video Surveillance System
User’s Manual
What’s in the Box
Portable video camera
AV cable
Camera stand
USB cable
Portable receiver with 3-inch color LCD display
Software CD
Two AC adapters
If any items are missing or damaged, contact our Customer Care Line immediately.
Never use damaged products!
If You...
Contact Uniden’s...
Phone Number
have a question or problem
Customer Care Line*
817-858-2929 or 800-297-1023
800-554-3988
need a replacement part or accessory Parts Department*
need special help due to a disability
* During regular business hours, Central Standard Time. Visit our website for detailed business hours.
Accessibility Help Line 800-874-9314 (voice or TTY)
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For best results:
To avoid damage to your equipment, follow these simple precautions:
► Do not drop, puncture or disassemble any part of the equipment. There are no user-serviceable parts inside.
► Do not expose the equipment to high temperatures, and avoid leaving the equipment in direct sunlight for
more than a few minutes. Heat can damage the case or electrical parts.
► Do not place heavy items on top of the equipment or expose the equipment to heavy pressure.
► Remove the power adapter during long periods between usages.
► Clean only with a dry cloth.
Failure to follow the instructions in this operating manual will void the warranty. Uniden assumes
no liability for damages to property or injury to persons caused by improper handling or failure to
comply with these safety instructions.
Contents
Using Zoom Mode ...................................11 Noise or Static............................................19
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Getting Started
Connect the Power
1. Connect one AC adapter to the camera’s power input and the other to the receiver’s power
input. (The two adapters are exactly the same.)
POWER
button
POWER
button
LINK
2. Connect the other end of each adapter to a standard 120 volt AC indoor outlet.
3. Press the POWER button on both the receiver and the camera; the bottom light on the left (the
Power status light) should turn on.
If...
Try...
- reconnecting the AC adapter
a
Power status light
doesn’t come on
- seeing if the power outlet is controlled by a wall switch
Charge the batteries
The batteries in your camera and receiver will charge whenever the power is connected. Let the
batteries charge completely (about 8 hours) before you unplug the camera and receiver to move
them around. (You can still use the camera and receiver: just keep them plugged in.)
4
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Check the Video Signal
Signal
status
Channel
status
Charge
status
As soon as the receiver powers on, it detects
the camera and shows the video on the display. The
icons at the top of the screen tell you what’s going
on with the camera and receiver.
The table below shows the different status icons
and what they mean. Since the icons appear based
on the state of the camera and receiver, you won’t
see all of these icons at the same time.
Icon
What it means
The signal from the camera is 1-low, 2-fair, 3-good, or 4-perfect.
There is no signal from the camera.
The video currently on the display comes from the camera connected
to channel 1, 2, 3, or 4.
The battery is charging. This icon disappears when the battery is full.
The video is currently zoomed in.
If...
Try...
- making sure the camera is turned on
the signal status icon shows no bars
or the display says No Signal
the signal status icon shows one or
two bars or the video quality is poor
there is a lot of static on the receiver
5
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Learning Your System
Get to Know the Camera
What the buttons do
Battery
status
Button
POWER
LINk
What it does
Link
status
Turn the camera on. Press
and hold to turn it off.
Power
status
Antenna
Lens
Enter pairing mode.
What the lights mean
Power Status light
POWER
LINK
State
On
What it means
Power
connector
The camera is on.
The camera is off.
LINK
Off
Stand
Link Status light
State
What it means
Flashing
Orange
Off
The camera is in pairing mode.
The camera is connected to the receiver.
The camera is in standby.
Battery Status light
State
Green
Red
What it means
The battery is charging.
The battery is low; the camera will turn off in 3 minutes.
The battery is fully charged.
Off
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Using the camera mount
Mounting
screw
The camera has a built-in stand so you can place it on any flat
surface. If you want to place your camera on a wall or a ceiling (or
even if you just want to secure it to a flat surface), you can use
the included camera mount.
Camera
brace
Mounting
post
(You might want to bring the receiver along when you mount
the camera; it’s much easier to get the the camera into the right
position when you have the display handy.)
Post
lock
1. Hold the base of the mount where you want to attach it, and
mark the location of the screw holes.
2. Use the included screws and anchors to attach the base to the
wall or ceiling.
3. Attach the camera to the mounting screw. Tighten it a few
turns, then turn it to the direction you want.
Screw
holes
Attach the camera
1
Tighten the brace against
the camera to
secure it
to the mounting
screw and turn it
to the desired
direction.
2
in place.
4. Tighten the camera brace up
against the back of the camera to
secure it into place.
5. Unlock the mounting post by
turning the wingnut to the left a
few turns.
6. Set the mounting post to the
correct angle, then tighten the
wingnut until the post is locked
into place.
3
Loosen the
wingnut to
unlock the
mounting
post.
Adjust the post to
the correct angle,
then tighten the
wingnut to lock the
post into place.
4
7
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Get to Know the Receiver
Front
Side (right)
Antenna
Stand
Status lights:
Battery
POWER
Speaker
Power
BUTTONS:
MENU/OK
UP
USB output
RIGHT
LEFT
OK
VOL−
VOL+
Audio/video
output
DOWN
ZOOM
SELECT
CAMERA
Power input
What the buttons do
Button
What it does
MENU/Ok
- Open and close the menu
- In zoom mode: pan to the left side of the zoom area.
- In the menu: cycle through the available options for the selected menu item.
- In quad display: go to channel 4.
LEFT
RIGHT
UP
- In zoom mode: pan to the right side of the zoom area.
- In the menu: cycle through the available options for the selected menu item.
- In quad display: go to channel 3.
- In zoom mode: pan to the top of the zoom area.
- In the menu: move the cursor up one line.
- In quad display: go to channel 1.
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Button
What it does
- In zoom mode: pan to the bottom of the zoom area.
- In the menu: move the cursor down one line.
- In quad display: go to channel 2.
DOWN
- Cycle through the active cameras.
SELECT
CAMERA
- From the pairing menu: link to the selected camera.
ZOOM
- Enter and exit zoom mode.
POWER
- Turn the receiver on. Press and hold to turn it off.
What the lights mean
Light
State
What it means
On
Off
The receiver is on.
Power status
The receiver is off.
Flashing
Green
Red
The receiver is in pairing mode.
The battery is charging.
Battery status
The battery is low; the receiver will turn off in 3 minutes.
The battery is fully charged.
Off
What the connections do
Connector
USB output
Use it to
Connect the receiver to your computer for use with the Uniden Guardian
Software. (See the software manual for more information.)
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Using the Menu
The selected
item is
highlighted
To open the menu,
press
Use LEFT
and RIGHT
to scroll
through the
options for
the item
OK
9
11
Audio Vol 10
Scan Time OFF
CAM1 ON
Use UP
and DOWN
to move
CAM2 ON
CAM3 ON
CAM4 ON
Brightness 10
TV out NTSC
Power Save OFF
the cursor
Pair CAM 1 2 3 4
System Setup
Factory Reset
To open the
System Setup
sub-menu, press
OK
OK
To close the menu, press
Item
Use it to
Adjust the volume of the audio from the camera. Choose a value from
through 20 (maximum).
0
(off)
Audio Vol
Set the length of time the receiver spends on each active camera during a scan
Scan Time
CAM1
–
CAM4
Turn each of the four camera channels On (enabled) or Off (disabled).
Pair CAM
System Setup sub-menu
Brightness
Adjust the brightness of the display. Choose a value from
(max).
1
(min) through 15
TV out
Change the video output format from NTSC (North America) to PAL (Europe).
Power Save
Turn on power save mode. If you set this to field to Auto, the display turns off
if it’s idle for more than one minute. (The audio will remain active.) To turn the
display back on, press Ok
.
Factory Reset
Reset the receiver to factory defaults. Any changes or settings will be lost.
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Using Zoom Mode
Normal view (VGA)
Zoomed-in view (QVGA)
The receiver can zoom in so
you can see the video better.
In zoom mode, the receiver
increases the pixel size and
focuses on the center of the
picture. You will also see the
ZOOM icon in the upper right
corner of the display.
Pan and tilt in zoom mode
Once in zoom mode, you can
pan and tilt the camera to see
the outside edges of the
Tilt up
zoomed in area. Use the
arrow buttons to pan right
and left or tilt up and down.
Pan and tilt features are only
available in zoom mode.
Understanding
Night Vision
The portable camera included
with your receiver has 11
infrared LEDs for low-light
conditions.
Tilt down
► The infrared LED automatically turns on when the ambient light gets too dim (around twilight);
the LED provides enough light for the camera to capture clear images in deep twilight or under a
► For the best night vision results, place the camera no closer than 1 meter (about 3 feet) and no
further than 3 meters (about 10 feet) from the point you want to monitor.
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Connecting to Your TV
You can connect the receiver to any standard television with RCA composite video inputs.
Television with standard RCA
composite inputs (maximum 32
inches diagonal recommended)
Audio
(white)
Video
(yellow)
AV out
AC adapter
(already connected)
To use bandwidth efficiently, the system compresses the video signal using Motion-JPEG; the
system then digitizes the signal before transmitting it to provide a secure video link. This method
is optimized for wireless connections, but it can cause an indented image line (“ghosting” or JPEG
artifacts) on larger television displays or plasma screens.
Reducing pixellation
When video is put on a very large screen, you can often see the edges of each pixel in the image.
There are a few ways to reduce the amount of pixellation on your TV:
► Zoom out on the receiver: at the zoomed in size, some pixellation will always occur.
► Don't use a television larger than 32 inches (32-inch diagonal display).
► Don't use a "stretch" or "zoom" setting on your television; set your television to display the
image as it receives it from the system.
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Multiple Camera Features
Your receiver supports a total of four active cameras at a time. You can mix and match any of the
accessory cameras. (See our website for compatible camera options.)
Pairing Cameras
Pairing is like introducing the camera and the receiver so they can communicate. You’ll perform the
pairing procedure if you want to add a new camera to your system or if you are having trouble with
a camera.
1. Make sure the camera is powered on.
2. On the receiver, open the menu and scroll down to Pair CAM
3. Use RIGHT or LEFT to highlight the channel you want to use for this camera.
4. Press . The receiver goes into pairing mode for 60 seconds.
.
5. On the camera, press the LINK or PAIR button to put it into pairing mode, also. The position of
this button varies from camera to camera; see the manual that came with your camera.
6. On the receiver, open the menu.
7. Scroll down to CAM1 through CAM4 and select the channel assigned to the new camera.
8. Use RIGHT or LEFT to enable the channel (set it to On).
9. Press
to cycle through the channels, and verify that the video signal from the new camera
appears on the correct channel.
Some things to know about pairing cameras:
► As soon as the receiver detects a camera in pairing mode, it links to that camera and assigns it to
the selected channel.
► If a camera is already assigned to the selected channel, the receiver overwrites that camera link
with the new one.
► Make sure you enable the channel after you pair the camera. If a channel is set to Off, the receiver
skips that camera during a scan and leaves that camera’s position blank in quad view.
► Only pair one camera at a time! The receiver links to the first camera it detects. If two or more
cameras are in pairing mode, you can't control which camera the receiver will detect first.
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Changing to a Different Camera
► On the receiver, press
to cycle through the enabled channels from CAM1 through CAM4. After
the last enabled channel, the receiver goes back to the first camera.
► Each time you press
, the receiver goes to the next enabled channel, regardless of whether
there is a camera present on that channel. If there is no camera signal on a particular channel,
the receiver shows a black screen with the message No Signal
.
NO SIGNAL
► You should only turn a channel On if you have a camera paired to that channel.
► The receiver skips any channels that are set to Off in the menu.
(Channel CAM2
set to Off.)
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Setting Up a Scan
You can have the receiver automatically cycle through the enabled channels.
1. Open the menu, and scroll down to select Scan time
2. Use RIGHT or LEFT to select the amount of time you want the receiver to stay on each camera.
Choose 5 seconds 10 seconds 15 seconds, or 20 seconds. To turn off the scan and stay on the
.
,
,
current channel, select Off. To set the receiver into quad display, select Quad (see Using Quad
3. Double-check the channel settings (CAM1 through CAM4) to make sure the correct channels are
enabled.
► The receiver stays on each camera channel for the selected number of seconds, then switches to
the next active channel.
► The receiver starts the scan at the currently selected channel, then scans the remaining channels
in order.
► The receiver will only scan channels that are enabled in the menu.
► The receiver does not go into quad display during a scan.
► If you press
to manually switch channels, the receiver turns off the scan. Follow the
procedure above to turn it back on.
If...
Try...
- Making sure there is a camera assigned the channel.
- Making sure the camera is in range of the receiver.
- Troubleshoot the camera assigned to that channel.
The display says No Signal
when the receiver switches to a
particular channel.
The receiver won’t switch to a
particular channel.
- Making sure the channel is enabled (set to On in the
menu).
- Making sure Scan Time is not set to Off or Quad
- Making sure more than one channel is enabled.
.
The receiver won’t scan
channels.
- Making sure more than one channel is enabled.
- Making sure you are not in quad display.
I can’t switch channels manually.
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Using Quad Display
In quad display,
the receiver puts all
four channels on the
screen at the same
time. The channels
appear in the
positions shown to
the right:
► If a channel is
disabled or there
is no signal from
the camera, that
channel's section
of the quad display
will be blank.
To enter quad display
1. Open the menu.
2. Scroll down to select
Scan time
3. Use RIGHT or LEFT to
select Quad
.
.
To exit quad display
Press the arrow keys to
go to the channel you
want.
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Solving Problems
If you have any trouble with your system, try these simple steps first. If you still have a question, call
our Customer Care Line listed on the front cover.
If…
Try..
The image on the display is - Adjusting the brightness on the receiver (in the System Setup sub-
too bright.
menu).
- Adjusting the brightness on the receiver (in the System Setup sub-
menu).
The image on the display is
too dim.
- Making sure the camera is at the right distance for low-light
conditions.
The image on my television - Adjusting the brightness on your television. (The receiver brightness
is too bright/dark.
setting does not affect the television.)
The image does not fit my
TV screen.
- Changing the TV out setting on the receiver (in the System Setup
sub-menu).
- Making sure the AV output cable is not connected.
- Making sure the receiver is plugged in.
- Switching to a different camera. (If the receiver is in quad display
mode and the cameras are not working, the screen could be blank.)
- Resetting the receiver.
The display is completely
blank.
- Switching to a different channel.
- Checking the channel status icon at the top of the screen to see
which channel the receiver is on. Make sure the camera assigned to
this channel is powered on.
The display just says No
Signal
.
- Re-pair the camera to the receiver.
The display just says USB
PC Camera Mode
- Disconnecting the USB cable.
.
- Resetting the camera.
- Resetting the receiver.
The image on the screen is
frozen.
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If…
Try..
None of the buttons on the
receiver respond when I
press them.
- Resetting the receiver.
Unstable or Weak Signal
If the video seems to lag and or the audio sounds weak, the camera and the receiver do not have a
strong, clear signal between them. There are several causes for a weak signal:
Possible Cause
Solution
- Adjust the antennas on the receiver and the camera. Often, changing
the angle of the antenna can improve the signal strength.
- Try moving the camera closer to the receiver.
The camera might be too
far from the receiver.
The battery in the camera
or receiver may be low.
Make sure the batteries in the camera and receiver are fully charged.
- Adjust the antennas on the receiver and the camera.
- Remove as many obstacles from the signal path as possible,
especially reinforced concrete walls and any large metal objecs that
might reflect the signal.
There may be too many
obstacles between the
camera and receiver.
- Avoid placing the camera and receiver where the signal path crosses
a high-traffic area or body of water. For example, place the camera
on the same side of a hallway as the receiver or mount the camera at
least 7 feet up.
- Relocate the camera and receiver so that there is a clear line of sight
between them.
- Try moving the camera closer to the receiver.
Weak signal and video performance
The video performance is directly affected by the signal quality. As the signal weakens degrades,
the amount of data transferred decreases, and the video frame rate goes down. The table below
shows a breakdown of the performance you can expect at the different levels of signal quality.
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Frames per second (approx)
Signal Level
Perfect
Good
Icon
Data Rate (kbps)
1062~1280
725~1062
543~725
QVGA (Zoom)
VGA (Normal)
15~20
5~10
3~5
2~4
0~1
0
12~16
8~12
0~5
0
Fair
Low
250~543
Zero
0~250
If the suggestions above don’t provide enough improvement in the the signal quality, you may
want to run the camera at QVGA or zoom mode. When the camera is in zoom mode, it sends fewer
pixels to the receiver, so the video performance is not as affected by the weak signal.
Noise or Static
The most likely cause of noise (flickering image) or static is interference. There are many common
sources of interference:
► electrical appliances, especially microwave ovens
► computer equipment, especially wireless LAN equipment
► other radio-based wireless devices, such as cordless telephones
► wireless controllers, or wireless headphones or speakers
► large florescent light fixtures (especially if they give off a buzzing noise)
► working motors (hair dryers, heater/air conditioners, water pumps)
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If the static is only on 1 camera
If the static is on all cameras
- Check near the camera for one of the common
interference sources.
- Check near the receiver for the source of
interference.
- Try moving the camera away from a suspected
source, or try moving the suspected source so it’s
not between the camera and the receiver.
- Try moving closer to the receiver. There is always
more noise at the edges of the receiver’s range.
- Try moving the receiver away from a
suspected source, or turn off the source if
possible.
- Try raising the receiver’s antenna so it
stands straight up.
Resetting Your System
Resetting the camera or receiver will erase any changes and set all values back to the default.
You should only reset your system under the following conditions:
Resetting the camera
Resetting the receiver
- The buttons on the receiver are not
responding.
- The image on the screen is frozen, and
resetting the camera did not help.
- You are unable to pair the camera to the
receiver.
- The image on the screen is frozen.
To reset the camera or receiver:
1. Unplug the AC adapter and make sure the power is off.
2. Extend the antenna and locate the hole for the reset button.
3. Insert a small object (like a pencil point or an unbent paper clip) into the hole and gently press
in.
4. Reconnect the AC adapter and let the battery charge fully.
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Additional Information
Product Specifications
Radio Frequency Transceiver
RF Frequency
2402 Mhz ~ 2483.5 Mhz
Modulation
GFSK
Spread spectrum
Anti Interference
Selectable camera channel
Data rate
Frequency Hopping
Clean Channel Dynamic Select
4
2 Mbps
Channel bandwidth
Transmitting range
2 MHz
200 meters/600 feet in an open area (line of sight)
Image Specification
Output Image resolution 640 x 480 (VGA)/ 320 x 240 (QVGA)
Image processing
Exposure
Motion JPEG
Auto
White balance
Auto
System Specifications Camera
Receiver
Weight
110 g
500 g
Dimension
115 x 60 x 19 mm
220 x 145 x 36 mm
Operating temperature
Battery charging temp.
Input voltage
-10° C (+14° F) to +50° C (122° F )
0° C (32° F) to +45° C (113° F )
100-240 V AC @ 60 or 50 Hz
Operating voltage
Power consumption
5 V DC @ 1 Amp
650 mA max
5 V DC @ 1 Amp
650 mA max
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System Specifications Camera
Receiver
Low light solution
Low light sensitivity
Picture sensor
Lens
11 IR LEDs, 1 Low light sensor
1-8 lux
OV7725 1/4’ Color CMOS
F3.6mm H:53 V:40
AV OUT : 3.5 mm headset jack to RCA
USB : USB 1.1 or above
Output Jacks
Polymer-Lithium Battery Warning
CAUTION! Risk of explosion if battery is replaced by an incorrect type!
► This equipment contains a rechargeable polymer-lithium battery.
► Do not attempt to charge the battery in temperatures below 0° C (32° F) or higher than 45° C (113° F )
► Dispose of used batteries according to the instructions.
► Do not open or mutilate the battery.
► Disconnect the battery before shipping this product.
► The rechargeable batteries contained in this equipment may explode if disposed of in a fire.
► Do not short-circuit the battery.
► Do not charge the rechargeable battery pack used in this equipment with in any charger other than the
one designed to charge this battery pack as specified in the owner's manual. Using another charger may
damage the battery pack or cause the battery pack to explode.
Rechargeable Batteries Must Be Recycled or Disposed of Properly.
Recycling and Disposal Information
► Do not dispose of electronic devices or any of their components (especially batteries and LCD displays) in
your municipal trash collection.
► Consult your local waste management authority or a recycling organization like Earth911.com to find an
electronics recycling facility in your area.
► If you are unable to locate proper recycling facilities in your area, please return this product to Uniden for
recycling.
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CAUTION! Any changes or modifications to
this equipment not expressly approved by the
party responsible for compliance could void
your authority to operate the equipment.
FCC Compliance Information
Part 15 Compliance Statement
This device complies with Part 15 of the FCC
Rules. Operation is subjected to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
RF Exposure Information
The antenna used for this transmitter must be
installed to provide a separation distance of at
least 20 cm (7.9”) from all persons and must not be
collocated or operating in conjunction with any
other antenna or transmitter.
This equipment has been tested and found to
comply with limits for a Class B digital device,
pursuant to Part 15 of the FCC rules and ETSI
(EN) 300328. These limits are designed to
IC Compliance Information
Radio Equipment Notice
provide reasonable protection against harmful
interference in residential installations. This
equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications.
The term “IC:” before the radio certification number
only signifies that Industry Canada technical
specifications were met. Operation is subject to the
following two conditions: (1) this device may not
cause interference, and (2) this device must accept
any interference, including interference that may
cause undesired operation of the device. “Privacy of
communications may not be ensured when using
this device”.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause interference to radio or
television equipment reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
CE Compliance Information
Products with CE Marking comply with EMC
Directive (2004/108/EC); Low Voltage Directive
(73/23/EEC); R&TTE(1999/5/EC) issued by the
Commission of the European Community.
Compliance with these directives implies conformity
to the following European Norms:
► Reorient or relocate the receiving antenna.
► Move the equipment away from the receiver.
► Plug the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
► EMC: EN 301 489
► LVD: EN 60950
► Consult the dealer or an experienced radio/
► Radio: EN 300 328
television technician for additional suggestions.
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One-year Limited Warranty
Important: Evidence of original purchase is required for warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION (“Uniden”) ELEMENTS OF WARRANTY: Uniden warrants, for
one year, to the original retail owner, this Uniden Product to be free from defects in materials & craftsmanship
with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate & be of no further effect 12 months
after the date of original retail sale. The warranty is invalid if the Product is (A) damaged or not maintained as
reasonable or necessary, (B) modified, altered, or used as part of any conversion kits, subassemblies, or any
configurations not sold by Uniden, (C) improperly installed, (D) serviced or repaired by someone other than
an authorized Uniden service center for a defect or malfunction covered by this warranty, (E) used in any
conjunction with equipment or parts or as part of any system not manufactured by Uniden, or (F) installed or
programmed by anyone other than as detailed by the owner’s manual for this product.
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time while this
warranty is in effect, warrantor will either, at its option, repair or replace the defective unit & return it to you
without charge for parts, service, or any other cost (except shipping & handling) incurred by warrantor or its
representatives in connection with the performance of this warranty. Warrantor, at its option, may replace the
unit with a new or refurbished unit.
THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE & ENTIRE WARRANTY PERTAINING TO THE PRODUCT
& IS IN LIEU OF & EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS,
IMPLIED OR ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE
FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not
allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion
may not apply to you.
LEGAL REMEDIES: This warranty gives you specific legal rights, & you may also have other rights which vary
from state to state. This warranty is void outside the United States of America & Canada.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in the owner’s
manual you are certain that the Product is defective, pack the Product carefully (preferably in its original
packaging). Disconnect the battery from the Product & separately secure the battery in its own separate
packaging within the shipping carton. The Product should include all parts & accessories originally packaged
with the Product. Include evidence of original purchase & a note describing the defect that has caused you to
return it. The Product should be shipped freight prepaid, by traceable means, to warrantor at:
Uniden America Service
4700 Amon Carter Blvd.
Fort Worth, TX 76155
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