Uniden Cordless Telephone D1780 2 User Manual

D1780 Series User's Guide  
You will also find:  
What's in the box?  
Accessory handset  
and charger  
D1780 base  
with answering  
system and  
cordless  
Not pictured:  
x Rechargeable  
battery (BT-1021)  
x Battery cover  
x AC adapter  
(PS-0035)  
handset  
You should  
have:  
If you purchased  
model number:  
D1780  
None  
Battery  
cover  
D1780-2  
D1780-3  
D1780-4  
1 of each  
2 of each  
3 of each  
Not pictured:  
x Rechargeable  
battery (BT-1021)  
x AC adapter (PS-0035)  
x Telephone cord  
D1780-11  
D1780-12  
10 of each  
11 of each  
• If any items are missing or damaged, contact our Customer Care Line  
immediately. Never use damaged products!  
If You...  
Contact Uniden’s...  
Phone Number  
817-858-2929 or  
800-297-1023  
have a question or problem  
Customer Care Line*  
need a replacement part or an  
accessory  
Parts Department*  
800-554-3988  
need special assistance due to  
a disability  
800-874-9314  
(voice or TTY)  
Accessibility Help Line  
*
During regular business hours, Central Standard Time; see our website for de-  
tailed business hours.  
© 2012 Uniden America Corp.  
Ft. Worth, Texas  
Printed in Vietnam  
U01UN420EZZ(0)  
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GETTING STARTED  
Connect the Telephone Cord  
Installing Your Phone  
Use the telephone cord to connect  
Charge the Battery  
1. Unpack all handsets,  
battery  
the  
jack on the base to a  
TEL LINE  
standard telephone wall jack.  
Test the Connection  
packs, and  
battery  
1. Pick up the handset and press  
Talk. The handset sounds a dial  
tone, and the display shows Talk  
– If you don't hear a dial tone or  
the display says Check Tel Line,  
covers. If  
you need to  
.
remove a  
cover, press in on the notch and  
slide the cover down and off.  
check the connection between  
the base and the phone jack.  
2. Line up the battery connector  
with the jack inside the handset; 2. Make a quick test call. (Press End  
the connector only fits one way.  
to hang up.)  
– If you keep hearing a dial tone,  
change to pulse dialing.  
– If there’s a lot of noise, check  
for interference (see p. 17).  
3. Test all handsets the same way.  
If you can't get a dial tone, move  
the handset closer to the base.  
3. Push the connector in until  
it clicks into place; tug gently  
on the wires to make sure the  
battery is securely connected.  
4. Replace the battery cover and  
slide it into place.  
5. Use an AC adapter to connect  
the power jack on the base to a  
regular indoor (120V AC) power  
outlet. Connect any chargers the  
same way.  
6. Place a handset in the base with  
the display facing forward. If  
the display doesn’t light up,  
reseat the handset or connect  
the base to a different outlet. For  
2 or more handsets, place each  
handset in a charger.  
Changing to Pulse Dialing  
Your phone uses tone dialing by  
default. If your phone company uses  
pulse dialing, you need to change  
your phone’s dial mode.  
1. On a handset, press MEnu/sElEcT  
and choose Global Setup  
.
2. Select Dial Mode then Pulse  
.
You’ll hear a confirmation tone.  
To send DTMF tones during a call  
(e.g., for an automated response  
# Charge all handsets  
completely (about 15 hours)  
before using.  
system), press to temporarily  
*
switch to tone dialing. When you  
hang up, the phone automatically  
returns to pulse dialing.  
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Getting to Know Your Phone  
Parts of the Handset  
Earpiece  
Display  
Status  
UP  
PHONEBOOK  
SPEAKER  
MENU/SELECT  
END  
CID  
TALK/FLASH  
DOWN  
Twelve-key  
dial pad  
REDIAL/PAUSE  
INTERCOM/CLEAR  
MESSAGE/MUTE  
Microphone  
Charging  
contacts  
Key (icon) What it does  
x In standby or during a call: open the phonebook.  
x In the menu: go back to the previous screen.  
x When entering text: move the cursor to the left.  
PhonEbook  
(
)
x Switch a normal call to the speakerphone (and back).  
sPEakEr  
(
)
x In standby: start a telephone call (get a dial tone).  
x During a call: switch to a waiting call.  
Talk/flash  
x In standby: decrease the ringer volume.  
x During a call: decrease the audio volume.  
x In any menu or list: move the cursor down one line.  
down  
(
)
x In standby: open the redial list.  
x When entering a phone number: insert a 2-second pause.  
rEdial/PausE  
x In standby: increase the ringer volume.  
x During a call: increase the audio volume.  
x In any menu or list: move the cursor up one line.  
uP  
(
)
x In standby: open the menu.  
x In the menu or any list: select the highlighted item.  
MEnu/sElEcT  
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Key (icon) What it does  
x During a call: hang up.  
End  
x In the menu or any list: exit and go to standby.  
x In standby: or during a call: open the Caller ID list.  
x When entering text: move the cursor to the right.  
cid  
(
)
x In standby: start an intercom call.  
inTErcoM/  
clEar  
x During a call: put the call on hold and start a call transfer.  
x When entering text or numbers: erase the character at the  
cursor (press & hold to erase all characters).  
x In standby: access your answering system.  
x During a call: mute the microphone.  
x While the phone is ringing: ignore this call (mute the ringer).  
MEssagE/  
MuTE  
(
)
LED  
What it means  
x On: the battery is charging.  
x Blinking: there are new messages.  
sTaTus  
Status  
icons  
Reading the Display  
The table shows the possible  
status icons & what they  
mean. Since the icons appear  
based on what the phone is  
doing, you won't see all the  
icons at the same time.  
Current  
call info  
Answering  
system  
status  
Time &  
date  
Icon  
What it means  
The signal from the base is 1) strong or 2) weak.  
The ringer is turned off and will not ring for new calls.  
The speakerphone is on.  
Indicates you have a new voice mail.  
Privacy Mode is on: no other handset can join the call.  
T-coil mode is on (see p. 7).  
The battery is 1) full, 2) half charged, 3) getting low or 4) empty.  
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Icon  
What it means  
The handset is using ECO (power save) mode.  
[Aa] [aA] Enter 1) capital or 2) lower case letters (see p. 7).  
Parts of the Base  
DELETE  
FWD  
REV  
FIND HS  
UP  
DOWN  
Message  
Counter  
PLAY/STOP  
Charging  
contacts  
ANS ON/OFF  
Key (icon) What it does  
find hs  
x In standby: page all handsets.  
x While playing a message: restart the message.  
x In the first 2 seconds of a message: play the previous message.  
rEV  
(
)
x While playing a message: delete this message.  
dElETE  
fwd  
(
)
x In standby: delete all messages.  
x While playing a message: skip to the next message.  
(
)
x In standby: increase the ringer volume.  
x While playing a message: increase the speaker volume.  
+
)
uP  
(
x In standby: decrease the ringer volume.  
x While playing a message: decrease the speaker volume.  
down ( )  
ans on/off x In standby: turn the answering system on or off.  
x In standby: start playing messages.  
Play/sToP  
x While playing a message: stop playing messages.  
(
)
x When the phone is ringing: ignore this call (mute the ringer).  
MEssagE  
counTEr  
x Displays the number of messages you have.  
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Using the Handset Menu  
If you don't press any keys for about 30  
MENU/SELECT  
open the menu.  
Press  
to  
seconds, the handset  
exits the menu.  
MENU/SELECT  
the current option.  
Press  
to choose  
Handset Setup  
Answering Setup  
Press  
During a call, use  
PhonEbook to back  
out of the menu  
without hanging  
Handset Setup  
T-coil  
PHONEBOOK  
Setup  
to  
UP  
Use and  
DOWN  
to  
go back a screen  
OR  
Ringer Tones  
Setup  
rotate through the  
options.  
up.  
END  
press  
to exit  
Personal Ring  
the menu.  
Handset Setup Menu  
You can change these settings separately for each handset.  
Turn on T-coil mode to reduce noise on hearing aids  
equipped with a telecoil (T-coil) feature. T-coil mode  
shortens talk time, so keep your battery fully charged.  
T-coil  
Choose this handset's ring tone. As you highlight each  
ring tone, the phone plays a sample. When you hear  
Ringer Tones  
the tone you want, press MEnu/sElEcT  
.
Turn on personal ring so you can assign a special ring  
tone to people in your phonebook. With Caller ID, this  
handset uses the assigned tone when the person calls.  
Have this handset answer a call when you pick it up  
from the cradle (without pressing any buttons).  
Personal Ring  
AutoTalk  
Have this handset answer a call when you press any  
key on the 12-key dialpad.  
Change the name used on the handset's display.  
Any Key Answer  
Banner  
Handset Language Change the display language.  
Key Touch Tone  
Have the keypad sound a tone when you press a key.  
Answering Setup Menu  
Refer to p. 13 for details on setting up your answering system.  
Date & Time Menu  
Use this menu to set the clock Enter the date and time (MM/DD/YY);  
select AM or PM. Use cid to move the cursor past a digit without changing  
it. If you have CID service, you can set it to provide the time (Global Setup/  
Time Adjustment).  
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Global Setup Menu  
The settings on this menu affect all handsets. Only one handset at a time  
can change these menu options.  
Dial Mode  
Choose tone or pulse dialing (see p. 3).  
Do not change this setting unless instructed to by  
customer service.  
Set Line Mode  
Voice Mail Tone  
VMWI Reset  
Turn the tone indicating a new voice mail on or off.  
Reset the Voice Message Waiting Indicator (see p. 12)  
Select Set by Caller ID to allow phone network to  
automatically set cordless phone system time.  
CID Time Setting  
Entering Text on Your Phone  
• Use the 12-key dial pad anytime you want to enter text into your phone  
(a name in the phonebook, the handset banner, etc.).  
• If two letters in a row use the same key, enter the first letter; wait for the  
cursor to move to the next space and enter the second letter.  
To...  
Press...  
move the cursor left  
PhonEbook.  
move the cursor right  
erase the character at the cursor  
erase the entire entry  
cid  
inTErcoM/clEar  
and hold inTErcoM/clEar  
.
.
.
#
.
enter a blank space  
switch between upper and lower case letters  
rotate through the punctuation and symbols  
.
.
*
0
USING YOUR PHONE  
This section explains the most common functions on the phone.  
Using the  
earpiece  
Using the  
speakerphone  
To...  
make a call, dial the number & press Talk/flash  
.
press sPEakEr  
.
answer a call  
hang up  
press Talk/flash  
press End or put the handset in the cradle.  
.
press sPEakEr  
.
press MEssagE/MuTE while the phone is  
ringing.  
ignore a call/mute the ringer  
switch to the speaker & back press sPEakEr  
.
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Using the  
earpiece  
Using the  
speakerphone  
To...  
mute the microphone during press MEssagE/MuTE (press again to turn the  
a call  
microphone back on).  
put a call on hold  
return to a call on hold  
press inTErcoM/clEar*  
.
press Talk/flash  
.
press sPEakEr.  
press and hold the speed dial number  
for 1.5 seconds. After you verify that the  
system is displaying the correct phonebook  
data for that speed dial number, press Talk/  
flash or sPEakEr on the handset.  
make a speed dial call  
*
Aſter 5 minutes on hold, the call will be disconnected.  
Assigning a Speed Dial Number  
You can assign a speed dial number to a phonebook entry when you create  
that entry for the first time or when you edit it. Press PhonEbook and select  
Create New. As you enter the phonebook number, one of the options you  
will see is to assign a speed dial number to that phonebook entry. You can  
assign up to 10 speed dials, 0 - 9.  
Finding a Lost Handset  
With the phone in standby, press find hs on the base. All handsets beep for  
1 minute; to cancel, press find hs again or press any handset key.  
Changing the Volume  
To change the...  
When...  
Press...  
earpiece or speaker  
you are listening to that  
earpiece or speaker (playing  
messages, etc.)  
uP to increase  
the volume.  
volume for each handset  
base speaker volume  
ringer volume for each  
handset or the base*  
down to  
decrease it.  
the phone is in standby  
*
If you turn the ringer all the way down, that particular ringer turns off.  
Using the Caller ID and Redial Lists  
Caller ID (CID) is a service available from your telephone provider that  
shows the phone number (and sometimes the caller’s name) of incoming  
calls. Contact your telephone provider for more information.  
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Caller ID list  
Redial list  
x The phone saves the information for the last 50  
x Each handset  
received calls to the CID list. The NEW icon marks any  
remembers the  
calls received since the last time you checked the list. last 5 numbers  
you dialed on it.  
x Only one handset  
can access its  
x All handsets share the same CID list so only one  
handset can access the list at a time.  
x In standby, handsets show how many calls came in  
since the last time you checked the CID list.  
redial list at a time.  
To…  
open the CID list  
Press...  
cid  
.
open the redial list rEdial/PausE  
.
down to scroll from newest to oldest.  
uP to scroll from oldest to newest.  
scroll through the  
lists  
dial the  
highlighted  
number  
Talk/flash or sPEakEr.  
(If the number is a toll call but there is no 1 at the  
beginning, press to add 1 before dialing.)  
*
close the lists  
PhonEbook.  
For individual record options, highlight a number and press MEnu/sElEcT:  
Delete Entry Erase the number from the list.  
Add the number to the phonebook. The handset prompts  
you to edit the name and number and select a personal ring.  
Store Into Pb  
Delete All  
(CID list only) Erase all numbers from the list.  
Using Call Waiting  
• Call Waiting, a service available from your telephone provider, lets you  
receive calls while you are on another call. Caller ID on Call Waiting  
(CIDCW) service displays Caller ID information for a waiting call.  
• If you get a Call Waiting call, the phone sounds a tone and displays  
any CID information received from the waiting call. Press Talk/flash  
to switch between the current call and the waiting call; each time you  
switch, there is a short pause before you're connected to the other call.  
Using the Phonebook  
The phone can store up to 100 entries in its phonebook. All handsets share  
the same phonebook, so only one handset can access it at a time.  
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To...  
Press...  
open/close the phonebook PhonEbook  
.
down to scroll through the entries from A to Z.  
uP to scroll from Z to A.  
scroll through the entries  
jump to entries that start  
with a certain letter  
the number key corresponding to the letter  
you want.  
dial the current entry  
edit the current entry  
Talk/flash or sPEakEr  
MEnu/sElEcT, then select Edit  
.
.
MEnu/sElEcT, then select Delete. When the  
phone prompts you to confirm, select Yes  
delete the current entry  
.
Press and hold the speed dial number (0 - 9)  
for 1.5 seconds. The speed dial entry displays.  
Press Talk or sPEakEr to dial the number.  
make a speed dial call  
Adding Phonebook Entries  
With the phone in standby, open the phonebook. Press MEnu/sElEcT and  
select Create New. Enter a name, number, and then assign a speed dial  
number and a personal ring if desired.  
• Enter the phone number (up to 20 digits) exactly as you would dial it.  
• If you need the phone to wait before sending the next set of digits, press  
rEdial/PausE to insert a 2-second pause. You can insert multiple pauses,  
but each one counts as a digit (you’ll see in the display).  
P
Deleting All the Phonebook Entries  
With the phone in standby, open the phonebook. Press MEnu/sElEcT and  
select Delete All. When the phone prompts you to confirm, select Yes  
.
USING SPECIAL FEATURES  
Silent Mode  
You can silence the ringers on the base and all handsets for a specific  
period of time; the answering system answers any incoming calls without  
playing anything through the speaker.  
#
1
1. With the phone in standby, press and hold on any handset. The phone  
prompts you to select the number of hours ( or Always On) that you  
want it to stay in silent mode.  
-
9
#
2. To confirm, press or just wait about 5 seconds. The phone turns on the  
answering system and displays Silent Mode On on each handset.  
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3. After the selected number of hours, the phone automatically exits silent  
#
mode. To exit silent mode manually, press and hold again.  
# If the phone is in silent mode and you turn off the answering  
system, the phone exits silent mode.  
Multihandset Features  
# To use the features in this section, you need at least 2 handsets.  
• Your base supports a total of 12 cordless handsets: the one that came  
with the base and up to 11 DCX170 accessory handsets. Your base also  
supports a total of 2 DRX100 range extenders, including any that came  
with your phone. If you have any DWX handsets, the D1780 is limited to  
a total of 6 accessory handsets  
• You must register accessory handsets to the base before using them.  
(Handsets that came packaged with the base are already registered.)  
• Handsets that aren’t registered display a Not Registered message. For  
registration instructions, see p. 18, or see the accessory handset manual.  
• If a handset was ever registered to a base, you must reset it before it can  
register to a new base; see p. 18, or see the accessory handset manual.  
Conference Calling  
• When an outside call comes in, two handsets can join in a conference  
call with the outside caller.  
• To join a call that’s already in progress, just press Talk/flash or sPEakEr.  
• To leave the conference call, hang up normally; the other handset  
remains connected to the call.  
Call Transfer  
To...  
Press...  
inTErcoM/clEar. The phone puts the call on hold and  
prompts you to select the handset you want to page.  
When the other handset accepts the call, you'll be  
disconnected (press Talk/flash to rejoin the call).  
transfer a call  
cancel a transfer Talk/flash to return to the call.  
accept a  
inTErcoM/clEar to answer the page and speak to the other  
transferred call handset. Then, press Talk/flash to speak to the caller.  
Privacy Mode  
To activate privacy mode on a call in progress, press MEnu/sElEcT twice.  
As long as privacy mode is on, you'll see a in the display, and no other  
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handsets can join your call. Privacy mode turns off automatically when  
you hang up; you can also turn it off by pressing MEnu/sElEcT twice.  
Handset to Handset Intercom  
• Whenever the phone is in standby, you can make an intercom call  
between handsets without using the phone line.  
• You can make an intercom call from any handset, but only two handsets  
can be in an intercom call at any time.  
• If an outside call comes in during an intercom page, the phone cancels  
the page so you can answer the incoming call.  
• If an outside call comes in during an intercom call, press Talk/flash to  
hang up the intercom call and answer the outside call.  
To...  
Press...  
make an intercom  
page  
inTErcoM/clEar. Select the handset you want to talk  
with, or All to page all handsets at the same time.  
cancel a page  
answer a page  
End  
.
inTErcoM/clEar or Talk/flash  
.
end an intercom call End. Both handsets return to standby.  
Chain Dialing  
If you often have to enter a series of digits or a code number during a  
call, you can save that code number to a phonebook entry and use the  
phonebook to send the code number.  
1. Enter the code number (up to 20 digits) into the phonebook just like  
a regular phonebook entry. Be sure to enter the code number into the  
phonebook exactly as you would enter it during a call.  
2. When you hear the prompt that tells you to enter the number, open the  
phonebook and find the entry that contains your code number.  
3. Press MEnu/sElEcT to send the code. If you change your mind, just close  
the phonebook.  
Voice Message Notification  
If you subscribe to a voice mail service, your phone displays the voice  
mail icon (  
) when you have a new message. This feature supports  
Frequency-Shift Keying (FSK) notification, which you can turn on and off  
through Global Setup/Voice Mail Tone  
.
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After you listen to your messages, the message icon turns off. If it doesn’t,  
you can reset it: With the phone in standby, open the menu and select  
Global Setup; select VMWI Reset, then select Yes.  
USING THE ANSWERING SYSTEM  
Answering System Options (Answering Setup  
)
You can set or change the answering system options from any handset. Just  
open the menu and select Answering Setup. Select one of the following:  
Enter a 2-digit PIN so you can access your answering  
system from any touch-tone phone (see p. 15).  
Security Code  
Set the number of rings (  
2
,
4
, or 6) before the system  
Ring Time  
answers. Toll Saver makes the system answer after 2 rings  
if you have new messages or after 4 rings if you don't.  
Set the amount of time (1 or 4 minutes) callers have to  
leave a message. Choose Announce Only if you don't  
want the system to let callers to leave a message.  
Have the system beep every 15 seconds when you have  
a new message. The alert stops after you listen to all  
your new messages or if you press any key on the base.  
Record Time  
Message Alert  
Ans. Language  
Call Screen  
Change the language of the system's voice prompts.  
Turn on the call screen feature so you can hear callers as  
they leave messages on the base speaker (see p. 15).  
Ans. On/off  
Turn your answering system on or off.  
Record Greeting Record an outgoing message or greeting (see below).  
Greeting Options Switch greetings or delete your greeting (see below).  
Personalizing the Greeting  
Your personal outgoing message or greeting can be from 2 to 30 seconds  
long. If you don’t record a greeting, the system uses a pre-recorded  
greeting: Hello, no one is available to take your call. Please leave a message  
after the tone.  
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To...  
Follow these steps:  
1. Open the menu with the phone in standby. Select  
Answering Setup, then Record Greeting  
.
2. Press MEnu/sElEcT to start recording. Wait until the system  
Record a  
personal  
greeting  
says "Record greeting" before speaking.  
3. Press MEnu/sElEcT to stop recording. The system plays back  
your new greeting.  
4. To keep the greeting, press End. To re-record it, press  
MEnu/sElEcT  
.
1. Open the menu with the phone in standby. Select  
Answering Setup, then Greeting Options  
2. The system plays back the current greeting. Press MEnu/  
sElEcT to switch greetings.  
Switch  
between  
greetings  
.
Delete your  
greeting  
Switch to your personal greeting, then press inTErcoM/clEar  
.
Accessing the Answering System  
MESSAGE/MUTE  
to start  
When the phone’s in  
standby, you can  
access the system  
from any handset:  
• Only 1 handset  
can access the  
system at a time.  
Press  
mote operation mode.  
1:Repeat 3:Skip  
4:Delete 5:Stop  
• If you do nothing  
for 30 seconds,  
the phone returns  
to standby.  
• During remote  
access, the phone  
beeps so you  
know it's waiting  
for the next command.  
Press a correspond-  
ing number key to  
choose an operatio  
OR  
to exit remote  
operation mode.  
END  
• You can press the number key shown next to each command instead of  
scrolling through the screens.  
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Getting Your Messages  
To...  
From the base  
From a handset  
Press Play/sToP.  
Press MEssagE/MuTE.  
play new  
messages  
The system announces the number of new & old  
messages, then plays each new message (followed by the  
day and time) in the order it was received.  
restart this  
message  
Wait at least 5 seconds after the message starts playing,  
press rEV.  
select 1:Repeat.  
replay an  
Within 2 seconds after a message starts playing,  
select 1:Repeat  
Select 3:Skip  
While a message is playing, press While a message is  
dElETE playing, select 4:Delete  
With the phone in standby,  
earlier message press rEV.  
.
skip a message Press fwd  
delete a  
message  
.
.
.
.
delete all  
messages  
press dElETE; press dElETE again to Not available.  
confirm.  
play old  
messages  
After the system plays all new messages,  
press Play/sToP again.  
select 2:Play  
.
stop playback Press Play/sToP  
.
Select 5:Stop.  
Screening Your Calls  
You can use the answering system for call screening. While the system  
takes a message, you can listen on the base speaker (if you turn on Call  
Screen) or from a handset. Only one handset can screen calls at a time. If  
another handset tries to screen calls, it beeps and returns to standby.  
To...  
From the base  
From a handset  
hear the caller leaving a  
message  
Listen to the caller over  
the speaker.  
Press MEssagE/MuTE  
.
answer the call  
NA  
Press Talk/flash.  
mute the call screen  
without answering*  
Press End or return the  
handset to the cradle.  
Press Play/sToP  
.
*
If you mute the call screen, the system continues taking the message: it just  
stops playing through the speaker.  
Using the System While You're Away from Home  
You can dial in to your answering system from any touch-tone phone.  
Before you can use this feature, you must program a security code.  
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Programming a Security Code  
With the phone in standby, open the menu; select Ans. Setup, then select  
Security Code. Use the number keypad to enter a two-digit security code  
(01 to 99). Press MEnu/sElEcT when you’re finished.  
# Remember to make a note of your new security code!  
Dialing In to Your System  
1. Call your phone number & wait until the system answers. (If the system  
is turned off, it answers after 10 rings & sounds a series of beeps.)  
0
2. During the greeting or beeps, press and immediately enter your  
security code. If you enter it incorrectly 3 times, the system hangs up  
and returns to standby.  
3. The system announces the time, the number  
of messages in memory, and a help prompt. It beeps to let you know it's  
waiting for a command.  
4. When you hear beeping, enter a 2-digit command from the chart.  
01 Repeat message  
02 Play message  
03 Skip message  
04 Delete message  
05  
06  
09  
10  
Stop playback  
Turn the system on  
Turn the system off  
Hear help prompts  
# If you don't press any keys for 15 seconds, the system hangs up  
and return to standby.  
IMPORTANT INFORMATION  
Solving Problems  
If you have any trouble with your phone, check this section first. If you  
need help, call our Customer Care Line listed on the front cover.  
General problems  
Possible solutions  
x Check the telephone cord connection.  
x Disconnect the base AC adapter for a few  
minutes; then reconnect it.  
No handsets can make or  
receive calls.  
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A handset can’t make or  
receive calls.  
x Move the handset closer to the base.  
x Make sure the ringer is turned on.  
x Make sure Silent Mode is turned off (see p. 10).  
A handset can make calls,  
but it won’t ring.  
x Charge the battery for 15-20 hours.  
x Check the battery connection.  
A handset is not working.  
The phone keeps ringing  
when I answer on an  
extension.  
x You may have to change the line mode.  
Contact Customer Service for instructions.  
Caller ID problems  
Possible solutions  
x Let calls ring twice before answering.  
x Make sure your Caller ID service is active.  
No handsets display  
Caller ID information.  
Caller ID displays briefly  
and then clears.  
x You may have to change the line mode.  
Contact Customer Service for instructions.  
Multi-handset problems  
Possible solutions  
I can’t transfer calls.  
x Reset the handset (see p. 18).  
Two handsets can’t talk to a caller. x See if any handset is in Privacy Mode.  
x Move the handset closer to the base.  
x See if any handset is in Privacy Mode.  
A handset says Unavailable  
.
x Reset the handset (see p. 18).  
x See if you have 12 registered handsets.  
I can’t register a new handset.  
Answering system problems Possible solutions  
The answering system does  
not work.  
x Make sure the answering system is on.  
x Make sure the base is plugged in.  
x See if Record Time is set to Announce Only  
x Delete messages (memory may be full).  
.
The system won't record  
messages.  
x See if another handset is using the system.  
x Make sure the phone is in standby.  
A handset can't access the  
answering system.  
x If there was a power failure, re-record  
My outgoing message is gone.  
I can’t hear the base speaker.  
Messages are incomplete.  
your personal outgoing message.  
x Make sure call screening is turned on.  
x Change the base speaker volume.  
x Increase the Record Time  
.
x Delete messages (memory may be full).  
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Answering system problems Possible solutions  
The system keeps recording  
when I answer on an  
extension.  
x You may have to change the line  
mode. Contact Customer Service for  
instructions.  
Installing a Line Filter or DSL Filter  
A telephone line filter or DSL filter prevents services that use the phone line from  
causing interference on your phone. To get a line filter, contact your service pro-  
vider or look in an electronics store.  
Plug the filter into the telephone wall jack and plug the base into the filter. Make a  
test call to make sure the noise is gone.  
Liquid Damage  
CAUTION: If the base is covered in liquid, disconnect the adapter & phone  
cord from the wall before touching it.  
If the liquid is only on the exterior housing of the base or handset, wipe it off and  
use as normal. If you can hear liquid inside the housing:  
1. Remove all compartment covers, and disconnect all cables and cords.  
2. If liquid is leaking from any vent or hole, turn the phone so that vent faces  
down. If not, place the largest vent face down.  
3. Let dry for at least 3 days. Check for liquid inside the phone before replacing  
compartment covers & reconnecting cords.  
Resetting Handsets  
If you have trouble with a handset or if you want to replace one, clear the registra-  
tion information from the base and the handset:  
#
1. Press & hold End and at the same time until you see the System Reset menu.  
2. If you still have the base the handset is registered to, select Deregister HS, then  
select the handset you want to reset. If you don’t have that base anymore, select  
Base Unavailable  
.
3. To confirm, select Yes. e handset displays Handset not registered  
.
Registering Handsets  
If you see a “not registered” message on a handset, you must register it to a base  
before using it.  
1. Place the handset in the base; the display should say Handset Registering  
.
2. Wait until the display says Registration Complete (about 30 seconds), then pick  
up the handset and press Talk/flash.  
3. If you don’t hear a dial tone or the display says Registration Failed, charge the  
battery completely, then try again.  
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x As part of our commitment to  
protecting our environ-  
Adapter and Battery  
Information  
ment and conserving  
natural resources,  
AC adapter  
Uniden voluntarily  
Part number  
Input voltage  
PS-0035  
120V AC, 60 Hz  
participates in an  
RBRC® industry  
program to collect and  
Output voltage 8V AC @ 300mA  
recycle used Ni-MH batteries within  
the United States. Please call  
1-800-8-BATTERY for information on  
Ni-MH battery recycling in your area.  
(RBRC® is a registered trademark of the  
Rechargeable Battery Recycling  
Corporation.)  
x Use only the supplied AC adapters.  
x Use the proper adapter for the base &  
any chargers.  
x Do not place the unit in direct sunlight  
or subject it to high temperatures.  
Rechargeable batteries must be  
Battery pack (with normal use)  
recycled or disposed of properly.  
Part number  
Capacity  
Talk time  
Standby time  
Battery life  
BT-1021  
Warning! The cords on this  
product and/or accessories  
contain lead, a chemical known  
to the state of California to  
cause birth defects or other  
reproductive harm. Wash hands  
after handling.  
Uniden works to reduce lead  
content in our products &  
accessories.  
300mAh, 2.4V DC  
about 7 hours  
about 7 days  
about 1 year  
x Replace the battery when the talk or  
standby time becomes noticeably re-  
duced. For replacements, call the Parts  
Department (see the front cover).  
x When the battery gets low, the handset  
beeps and shows a low battery alert;  
put the handset in the cradle for  
recharging.  
Compliance Information  
FCC Part 68 Information  
Rechargeable Battery Warning  
x is equipment contains a recharge-  
able Nickel-Metal-Hydride (Ni-MH)  
battery.  
is equipment complies with Part  
68 of the FCC rules and the require-  
ments adopted by the ACTA. On the  
bottom of this equipment is a label that  
contains, among other information,  
a product identifier in the format US:  
AAAEQ##TXXXX. If requested, this  
number must be provided to the phone  
company.  
x Nickel is a chemical known to the state  
of California to cause cancer.  
x Do not short-circuit the battery.  
x e batteries in this equipment may  
explode if disposed of in a fire.  
x Do not charge the batteries in any  
charger other than the one specified  
in the owner's manual. Using another  
charger may damage the battery or  
cause it to explode.  
An applicable Universal Service  
Order Codes (USOC) certification for  
the jacks used in this equipment is  
provided (i.e., RJ11C) in the packaging  
with each piece of approved terminal  
equipment. A plug and jack used to  
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connect this equipment to the premis-  
es wiring and telephone network must  
comply with the applicable FCC Part  
68 rules and requirements adopted by  
the ACTA. A compliant telephone cord  
and modular plug is provided with  
this product. It is designed to be con-  
nected to a compatible modular jack  
that is also compliant. See installation  
instructions for details.  
e REN is used to determine the  
number of devices that may be con-  
nected to a phone line. Excessive RENs  
on a phone line may result in devices  
not ringing in response to an incom-  
ing call. In most but not all areas, the  
sum of RENs should not exceed five  
(5.0). To be certain of the number of  
devices that may be connected to a  
line, as determined by the total RENs,  
contact the telephone provider. e  
REN for this product is part of the  
product identifier that has the format  
US:AAAEQ##TXXXX. e digits rep-  
resented by ## are the REN without a  
decimal point (e.g., 03 is a REN of 0.3).  
If this equipment causes harm to the  
telephone network, the telephone com-  
pany will notify you in advance that  
temporary discontinuance of service  
may be required. But if advance notice  
isn't practical, the telephone company  
will notify the customer as soon as  
possible. Also, you will be advised of  
your right to file a complaint with the  
FCC if you believe it is necessary. e  
telephone company may make changes  
in its facilities, equipment, operations  
or procedures that could affect the  
operation of the equipment. If this  
happens the telephone company will  
provide advance notice in order for  
you to make necessary modifications  
to maintain uninterrupted service.  
specified in this manual. Connection  
to party line service is subject to state  
tariffs. Contact the state public utility  
commission, public service commis-  
sion or corporation commission for  
information. is equipment is hear-  
ing aid compatible.  
If you experience trouble with this  
equipment, contact the manufac-  
turer (see the cover of this manual for  
contact information) or an authorized  
agent. If the equipment is causing  
harm to the telephone network, the  
telephone company may request that  
you disconnect the equipment until  
the problem is resolved.  
If your home has wired alarm equip-  
ment connected to a phone line, be sure  
that installing the system does not dis-  
able your alarm equipment. If you have  
questions about what will disable alarm  
equipment, contact your telephone  
company or a qualified installer.  
Any changes or modifications to this  
product not expressly approved by the  
manufacturer or other party respon-  
sible for compliance could void your  
authority to operate this product.  
NOTICE: According to telephone  
company reports, AC electrical surges,  
typically resulting from lightning  
strikes, are very destructive to tele-  
phone equipment connected to AC  
power sources. To minimize damage  
from these types of surges, a surge ar-  
restor is recommended.  
FCC Part 15 Information  
is device complies with part 15 of  
the FCC rules. Operation is subject to  
the following two conditions: (1) is  
device may not cause harmful interfer-  
ence, and (2) is device must accept  
any interference received, including  
interference that may cause undesired  
operation. Privacy of communications  
may not be ensured when using this  
phone.  
Please follow instructions for repair-  
ing, if any (e.g. battery replacement  
section); otherwise do not substitute or  
repair any parts of the device except as  
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FCC PART 15.105(b): Note: is  
equipment has been tested and found  
to comply with the limits for a Class  
B digital device, pursuant to part 15  
of the FCC Rules. ese limits are  
designed to provide reasonable protec-  
tion against harmful interference in a  
residential installation. is equip-  
ment generates, uses and can radiate  
radio frequency energy and, if not  
installed and used in accordance with  
the instructions, may cause harmful  
interference to radio communications.  
However, there is no guarantee that  
interference will not occur in a particu-  
lar installation. If this equipment does  
cause harmful interference to radio  
or television reception, which can be  
determined by turning the equipment  
off and on, the user is encouraged to  
try to correct the interference by one or  
more of the following measures:  
accessories are included in the package;  
any additional or optional accessories  
are not required for compliance with  
the guidelines.) ird party accessories  
(unless approved by the manufacturer)  
should be avoided as these might  
not comply with FCC RF exposure  
guidelines.  
Industry Canada (I.C.) Notice  
Terminal equipment  
NOTICE: is equipment meets the  
applicable Industry Canada Terminal  
Equipment Technical Specifications.  
is is confirmed by the registration  
number. e abbreviation IC before  
the registration number signifies that  
registration was performed based on a  
Declaration of Conformity indicat-  
ing that Industry Canada technical  
specifications were met. It does not  
imply that Industry Canada approved  
the equipment.  
x Reorient or relocate the receiving  
antenna.  
NOTICE: e Ringer Equivalence  
Number (REN) for this terminal equip-  
ment is marked on the equipment itself.  
e REN assigned to each terminal  
x Increase the separation between the  
equipment and receiver.  
x Connect the equipment into an outlet  
on a circuit different from that to which equipment provides an indication of  
the receiver is connected.  
the maximum number of terminals  
allowed to be connected to a telephone  
interface. e termination on an inter-  
face may consist of any combination of  
devices subject only to the requirement  
that the sum of the Ringer Equivalence  
Numbers of all the devices does not  
exceed 5.  
x Consult the dealer or an experienced  
radio/TV technician for help.  
FCC RF Exposure Information  
is product complies with FCC radia-  
tion exposure limits under the follow-  
ing conditions:  
x e base must be placed to allow a  
minimum of 20 cm (8 inches) between  
the antenna and all persons during  
normal operation.  
Radio equipment  
e term IC before the radio certi-  
fication number only signifies that  
Industry Canada technical specifica-  
tions were met. Operation is subject  
to the following two conditions: (1)  
this device may not cause interference,  
and (2) this device must accept any  
interference, including interference  
that may cause undesired operation of  
the device. "Privacy of communications  
x e base must not be collocated or  
operated in conjunction with any other  
antenna or transmitter.  
x e handset is designed for body-worn  
operation and meets FCC RF exposure  
guidelines when used with any belt clip,  
carrying case, or other accessory sup-  
plied with this product. (All necessary  
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may not be ensured when using this  
telephone".  
LIMITED WARRANTY SET FORTH  
ABOVE IS THE SOLE AND ENTIRE  
WARRANTY PERTAINING TO THE  
PRODUCT AND IS IN LIEU OF AND  
EXCLUDES ALL OTHER WARRAN-  
TIES OF ANY NATURE WHATSO-  
EVER, WHETHER EXPRESS, IM-  
PLIED OR ARISING BY OPERATION  
OF LAW, INCLUDING, BUT NOT  
LIMITED TO ANY IMPLIED WAR-  
RANTIES OF MERCHANTABILITY  
OR FITNESS FOR A PARTICULAR  
PURPOSE. THIS WARRANTY DOES  
NOT COVER OR PROVIDE FOR THE  
REIMBURSEMENT OR PAYMENT  
OF INCIDENTAL OR CONSEQUEN-  
TIAL DAMAGES. Some states do not  
allow this exclusion or limitation of  
incidental or consequential damages so  
the above limitation or exclusion may  
not apply to you.  
1-Year Limited Warranty  
Evidence of original purchase is  
required for warranty service.  
WARRANTOR: UNIDEN AMERICA  
CORPORATION ("Uniden")  
ELEMENTS OF WARRANTY: Uniden  
warrants, for one year, to the original  
retail owner, this Uniden Product to  
be free from defects in materials and  
craſtsmanship with only the limitations  
or exclusions set out below.  
WARRANTY DURATION: is  
warranty to the original user shall  
terminate and be of no further effect  
12 months aſter the date of original  
retail sale. e warranty is invalid if  
the Product is (A) damaged or not  
maintained as reasonable or necessary,  
(B) modified, altered, or used as part of  
any conversion kits, subassemblies, or  
any configurations not sold by Uniden,  
(C) improperly installed, (D) serviced  
or repaired by someone other than an  
authorized Uniden service center for a  
defect or malfunction covered by this  
warranty, (E) used in any conjunction  
with equipment or parts or as part of  
any system not manufactured by Un-  
iden, or (F) installed or programmed  
by anyone other than as detailed by the  
owner's manual for this product.  
LEGAL REMEDIES: is warranty  
gives you specific legal rights, and  
you may also have other rights which  
vary from state to state. is warranty  
is void outside the United States of  
America and Canada.  
PROCEDURE FOR OBTAINING  
PERFORMANCE OF WARRANTY: If,  
aſter following the instructions in the  
owner's manual you are certain that the  
Product is defective, pack the Product  
carefully (preferably in its original  
packaging). Disconnect the battery  
from the Product and separately  
secure the battery in its own separate  
packaging within the shipping carton.  
e Product should include all parts  
and accessories originally packaged  
with the Product. Include evidence of  
original purchase and a note describing  
the defect that has caused you to return  
it. e Product should be shipped  
freight prepaid, by traceable means, to  
warrantor at:  
STATEMENT OF REMEDY: In  
the event that the product does not  
conform to this warranty at any time  
while this warranty is in effect, warran-  
tor will either, at its option, repair or  
replace the defective unit and return it  
to you without charge for parts, service,  
or any other cost (except shipping and  
handling) incurred by warrantor or its  
representatives in connection with the  
performance of this warranty. Warran-  
tor, at its option, may replace the unit  
with a new or refurbished unit. THE  
Uniden America Service  
4700 Amon Carter Blvd.  
Fort Worth, TX 76155  
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As an Energy Star Partner,  
®
Uniden has determined that  
this product meets the  
Energy Star guidelines for  
®
energy efficiency. Energy  
Star is a U.S. registered  
mark.  
®
x Uniden is a registered trademark of  
®
Uniden America Corporation.  
x e pictures in this manual are for  
example only. Your phone may not look  
exactly like the pictures.  
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