UTStarcom Headphones PN 820 User Manual
WELCOME TO VERIZON WIRELESS  
USER MANUAL  
WIRELESS SYNC  
PN-820  
© 2006 Verizon Wireless. All Rights Reserved.  
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CONTENTS  
CHAPTER 1. BEFORE USING YOUR PHONE............................................9  
ACTIVATING YOUR PHONE.......................................................................... 10  
SETTING UP YOUR VOICEMAIL ...................................................................11  
SET UP VOICEMAIL..............................................................................................11  
CHECK VOICEMAIL ...............................................................................................11  
INSIDE THE PACKAGE .................................................................................. 12  
HANDSET DESCRIPTION ............................................................................. 13  
HOME SCREEN .................................................................................................... 14  
HOME SCREEN CUSTOMIZATION..................................................................... 14  
Chapter 1  
HOME SCREEN ICONS ....................................................................................... 15  
BATTERY USAGE ......................................................................................... 17  
BATTERY INSTALLATION.................................................................................... 17  
BATTERY REMOVAL ............................................................................................ 18  
BATTERY CHARGING .......................................................................................... 19  
BATTERY HANDLING INFORMATION ............................................................... 21  
CHAPTER 2. BASIC OPERATION .............................................................23  
TURNING THE PHONE ON/OFF................................................................... 24  
TURNING THE PHONE ON ................................................................................ 24  
TURNING THE PHONE OFF................................................................................ 24  
USING THE QUICK LIST............................................................................... 25  
BASIC FUNCTIONS....................................................................................... 26  
MAKE A CALL BY ENTERING A CONTACT NAME ......................................... 26  
MAKE A CALL BY ENTERING A PHONE NUMBER......................................... 26  
MAKE A CALL FROM AN OPEN CONTACT ..................................................... 27  
MAKE A CALL FROM A HYPERLINK PHONE NUMBER................................. 27  
MAKE A CALL FROM THE CONTACT LIST....................................................... 28  
ANSWER A CALL BY PRESSING ANY KEY ..................................................... 28  
ANSWER OR IGNORE A CALL .......................................................................... 29  
ANSWER OR POSTPONE A SECOND CALL .................................................... 29  
INSERT A MANUAL PAUSE IN A DIALING SEQUENCE................................. 29  
INSERT A THREE-SECOND PAUSE IN A DIALING SEQUENCE ..................... 30  
LOCK THE KEYPAD .............................................................................................. 31  
Chapter 2  
UNLOCK THE KEYPAD......................................................................................... 31  
TURN VOICE PRIVACY ON OR OFF .................................................................. 32  
SET THE DATE AND TIME................................................................................... 32  
SET THE IDLE TIMER........................................................................................... 33  
CHANGE THE HOME SCREEN APPEARANCE.................................................. 34  
VIEW OPERATING SYSTEM INFORMATION .................................................... 34  
ENTER OWNER INFORMATION ......................................................................... 35  
EXPLORE FILES AND FOLDERS......................................................................... 35  
QUICKLY LOCK YOUR PHONE............................................................................ 36  
UNLOCK YOUR PHONE....................................................................................... 36  
SET THE ALARM .................................................................................................. 37  
SILENCE THE RING TONE OF AN INCOMING CALL....................................... 37  
MAKING AN EMERGENCY CALL................................................................ 38  
LOCATION ON/E911ONLY.................................................................................... 38  
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CONTENTS  
CHAPTER 3. MEMORY FUNCTION .........................................................39  
MAKE A CALL ............................................................................................... 40  
MAKE A CALL FROM THE CALL HISTORY LIST.............................................. 40  
MAKE A CALL USING A RECENTLY DIALED PHONE NUMBER ................... 40  
ENTERING TEXT AND NUMBERS............................................................... 41  
ENTERING TEXT AND NUMBERS...................................................................... 41  
CHANGE BETWEEN UPPERCASE, LOWERCASE, AND CAPS LOCK............. 41  
CHANGE THE MULTIPRESS TIMEOUT .............................................................. 41  
DELETE CHARACTERS........................................................................................ 42  
ENTER A SPACE................................................................................................... 42  
ENTER A SYMBOL............................................................................................... 42  
Chapter 3  
ENTER NUMBERS IN TEXT BOXES .................................................................. 43  
ENTER PUNCTUATION IN MULTIPRESS MODE.............................................. 43  
ENTER PUNCTUATION IN T9 MODE................................................................. 43  
ENTER TEXT IN T9 MODE .................................................................................. 44  
START A NEW LINE ............................................................................................ 45  
TURN ON CAPS LOCK........................................................................................ 45  
ENTER THE PLUS SIGN FOR INTERNATIONAL CALLS.................................. 45  
CHANGE THE INPUT MODE............................................................................... 46  
CREATING A CONTACT CARD FOR A CALLER......................................... 47  
CHAPTER 4. MENU FUNCTION...............................................................49  
CONTACTS..................................................................................................... 50  
CREATE A NEW CONTACT................................................................................. 50  
BEAM A CONTACT.............................................................................................. 51  
CALL A CONTACT FROM CONTACT INFORMATION ...................................... 52  
CALL A CONTACT FROM THE CONTACT LIST ................................................ 52  
CHANGE THE DEFAULT NUMBER FOR A CONTACT...................................... 53  
DELETE A CONTACT ........................................................................................... 53  
FILTER THE CONTACT LIST ................................................................................ 54  
FIND A CONTACT ................................................................................................ 54  
SEND AN E-MAIL TO A CONTACT .................................................................... 55  
SEND A TEXT MESSAGE TO A CONTACT........................................................ 55  
VIEW AND EDIT CONTACT INFORMATION...................................................... 56  
ADD A PICTURE TO A CONTACT....................................................................... 57  
REMOVE A PICTURE FROM A CONTACT......................................................... 58  
ASSIGN A CATEGORY TO A CONTACT ............................................................ 59  
Chapter 4  
ASSIGN A RING TONE TO A CONTACT............................................................ 60  
CREATE A SPEED DIAL ..................................................................................... 60  
USING SPEED DIALS.......................................................................................... 61  
VIEW AND EDIT A SPEED DIAL ........................................................................ 62  
DELETE A SPEED DIAL....................................................................................... 62  
CALL HISTORY .............................................................................................. 63  
VIEW CALL TIMERS............................................................................................. 63  
RESET CALL TIMERS........................................................................................... 64  
VIEW DETAILS ABOUT A CALL ......................................................................... 64  
CREATE A CONTACT FROM CALL HISTORY ................................................... 65  
DELETE AN ITEM FROM CALL HISTORY ......................................................... 66  
DIAL THE LAST NUMBER CALLED.................................................................... 66  
FIND A CONTACT FROM CALL HISTORY......................................................... 67  
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CONTENTS  
INSERT AN INTERNATIONAL COUNTRY CODE .............................................. 67  
SEND AN E-MAIL MESSAGE FROM CALL HISTORY...................................... 68  
SETTINGS ...................................................................................................... 69  
ACCESSIBILITY SETTINGS ................................................................................. 69  
POWER MANAGEMENT...................................................................................... 70  
REGIONAL SETTINGS ......................................................................................... 71  
SELECT DEFAULT BAND .................................................................................... 72  
DISPLAY YOUR PHONE NUMBER...................................................................... 72  
DISPLAY YOUR ESN ............................................................................................ 73  
DISPLAY YOUR SOFTWARE VERSION............................................................... 73  
DISPLAY YOUR HARDWARE VERSION.............................................................. 74  
DISPLAY YOUR PRL VERSION............................................................................ 74  
DISPLAY YOUR ERI VERSION............................................................................. 75  
TURN ERI ALERT ON / OFF ............................................................................... 75  
TURN ERI BANNER ON / OFF ........................................................................... 76  
REMOVE A PROGRAM........................................................................................ 76  
SELECT NAM ....................................................................................................... 77  
SELECT TTY MODE.............................................................................................. 78  
ERROR REPORTING...................................................................................... 79  
TURN ERROR REPORTING ON / OFF............................................................... 79  
PROFILES ....................................................................................................... 80  
Chapter 4  
VIEW THE LIST OF PROFILES ............................................................................ 80  
EDIT A PROFILE................................................................................................... 80  
CHANGE THE CURRENT PROFILE ..................................................................... 81  
SECURITY ...................................................................................................... 82  
ENABLE THE DEVICE LOCK................................................................................ 82  
DISABLE THE DEVICE LOCK............................................................................... 83  
VIEW A CERTIFICATE .......................................................................................... 84  
DELETE A CERTIFICATE...................................................................................... 85  
RESET DEFAULT .................................................................................................. 86  
SOUNDS ........................................................................................................ 87  
CHANGE OR TURN SOUNDS ON OR OFF....................................................... 87  
DELETE A SOUND............................................................................................... 88  
COPY A SOUND FROM YOUR PC TO YOUR PHONE ...................................... 89  
TOOLS ............................................................................................................ 90  
CALENDAR............................................................................................................ 90  
TASKS ................................................................................................................... 98  
CALCULATOR ..................................................................................................... 102  
VOICE NOTES..................................................................................................... 103  
CHAPTER 5. VOICE MAIL & MESSAGING .......................................... 107  
VOICEMAIL................................................................................................... 108  
CALL YOUR VOICE MAILBOX........................................................................... 108  
TEXT MESSAGING ..................................................................................... 109  
CREATE A TEXT MESSAGE.............................................................................. 109  
DELETE ALL TEXT MESSAGES.........................................................................110  
Chapter 5  
BE NOTIFIED WHEN A TEXT MESSAGE IS DELIVERED................................ 111  
MMS MESSAGING ......................................................................................112  
CREATE AN MMS...............................................................................................112  
MMS MENU OPTIONS ......................................................................................114  
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CONTENTS  
VIEW MMS MESSAGES ....................................................................................116  
SELECT MMS IN THE LIST OF MESSAGE TYPE ............................................116  
MMS SETTINGS .................................................................................................118  
USE MMS CLIENT..............................................................................................119  
START MMS CLIENT..........................................................................................119  
MESSAGING SETTINGS............................................................................. 120  
CHANGE MESSAGING ACCOUNT OPTIONS................................................. 120  
CHANGE HOW THE MESSAGE LIST DISPLAYS ............................................ 120  
CREATE A MESSAGE FROM A CONTACT CARD .......................................... 121  
E-MAIL.......................................................................................................... 122  
CREATE AN E-MAIL MESSAGE ....................................................................... 122  
OVERVIEW OF E-MAIL SECURITY................................................................... 123  
DIGITALLY SIGN A MESSAGE ......................................................................... 124  
DOWNLOAD A COMPLETE E-MAIL MESSAGE.............................................. 124  
DOWNLOAD AN ATTACHMENT ....................................................................... 125  
ENCRYPT A MESSAGE ..................................................................................... 125  
MARK A FOLDER FOR SYNCHRONIZATION.................................................. 126  
ADD A PICTURE TO AN E-MAIL MESSAGE................................................... 126  
VERIFY THE DIGITAL SIGNATURE ON A SIGNED MESSAGE YOU RECEIVE.. 127  
SEND AND RECEIVE INTERNET E-MAIL MESSAGES................................... 128  
ADD A VOICE RECORDING TO AN E-MAIL MESSAGE................................. 128  
SET UP AN INTERNET E-MAIL ACCOUNT AUTOMATICALLY ..................... 129  
SET UP AN INTERNET E-MAIL ACCOUNT MANUALLY ............................... 130  
SETTINGS .................................................................................................... 133  
CREATE AND ADD A SIGNATURE TO MESSAGES ....................................... 133  
DELETE A MESSAGE ........................................................................................ 134  
Chapter 5  
DELETE AN ACCOUNT...................................................................................... 134  
EDIT PREDEFINED TEXT ................................................................................... 135  
EMPTY THE DELETED ITEMS FOLDER ........................................................... 136  
FORWARD A MESSAGE.................................................................................... 136  
INSERT PREDEFINED TEXT INTO A MESSAGE ............................................. 137  
MARK A MESSAGE AS READ OR UNREAD.................................................. 137  
MOVE A MESSAGE TO A DIFFERENT FOLDER ............................................. 138  
OPEN A MESSAGE............................................................................................ 139  
QUICKLY MOVE BETWEEN ACCOUNTS......................................................... 139  
SEND A MESSAGE DRAFT............................................................................... 140  
REPLY TO A MESSAGE ..................................................................................... 140  
RESPOND TO A MEETING REQUEST.............................................................. 141  
SAVE A DRAFT OF A MESSAGE..................................................................... 142  
SPECIFY THE LANGUAGE FOR READING A MESSAGE............................... 142  
STOP ADDING A SIGNATURE TO MESSAGES .............................................. 143  
VIEW AN ATTACHMENT ................................................................................... 143  
VIEW MESSAGE FOLDER CONTENTS............................................................ 144  
VIEW THE INBOX MESSAGE LIST................................................................... 144  
VIEW THE LIST OF ACCOUNTS ....................................................................... 145  
WHAT IS SSL? ................................................................................................... 145  
MODEM........................................................................................................ 146  
ACTIVATE THE USB MODEM .......................................................................... 146  
DEACTIVATE THE USB MODEM ..................................................................... 147  
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CONTENTS  
CHAPTER 6. PICTURES & VIDEOS, CAMERA, FUN & GAMES....149  
PICTURES & VIDEOS.................................................................................. 150  
SELECT VIDEO QUALITY .................................................................................. 150  
COPY AN IMAGE TO YOUR PHONE ................................................................ 151  
TAKE PICTURES USING A TIMER.................................................................... 152  
ADJUST PICTURES AND VIDEO FOR LIGHTING CONDITIONS .................. 153  
SELECT WHERE PICTURES ARE SAVED......................................................... 153  
CREATE A PICTURES FOLDER......................................................................... 154  
EDIT A PICTURE ................................................................................................ 154  
VIEW PICTURES AS A SLIDE SHOW .............................................................. 155  
SET A PICTURE AS THE HOME SCREEN ....................................................... 156  
SEND A PICTURE .............................................................................................. 157  
SAVE A COPY OF A PICTURE.......................................................................... 158  
VIEW PICTURES ON YOUR PHONE ................................................................ 158  
CAMERA ............................................................................................................. 159  
VIDEO.................................................................................................................. 159  
RECORD A VIDEO .............................................................................................. 159  
Chapter 6  
PLAY RECORDED FILE ...................................................................................... 160  
TAKE A PICTURE ............................................................................................... 160  
TAKE A PICTURE (MULTISHOT)....................................................................... 160  
SNAPSHOT ......................................................................................................... 161  
VIEWING SAVED FILE ....................................................................................... 161  
CAMERA CONTROLS ................................................................................. 162  
GENERAL OPTION............................................................................................. 162  
CAMERA OPTIONS............................................................................................ 164  
CAMCORDER OPTIONS .................................................................................... 166  
OVERVIEW OF THE DEFAULT HARDWARE BUTTON ASSIGNMENTS........ 168  
GAMES......................................................................................................... 169  
SOLITAIRE........................................................................................................... 169  
BUBBLE BREAKER............................................................................................. 170  
CHAPTER 7. MOBILE INTERNET EXPLORER .......................................173  
MOBILE INTERNET EXPLORER ................................................................. 174  
ADD A WEB PAGE TO THE FAVORITES LIST.................................................. 174  
CHANGE CONNECTION OPTIONS .................................................................. 175  
CHANGE WEB PAGE DISPLAY OPTIONS ....................................................... 176  
CLEAR HISTORY, COOKIES, OR TEMPORARY FILES..................................... 177  
CREATE A NEW FOLDER IN FAVORITES........................................................ 177  
DELETE A FAVORITE ......................................................................................... 178  
DISCONNECT FROM THE INTERNET .............................................................. 178  
EDIT A FAVORITE............................................................................................... 179  
GO TO A LINK .................................................................................................... 179  
Chapter 7  
GO TO A WEB PAGE.......................................................................................... 180  
GO TO A WEB PAGE IN THE HISTORY LIST................................................... 180  
OPEN INTERNET EXPLORER............................................................................ 181  
REFRESH A WEB PAGE..................................................................................... 181  
RETURN TO A WEB PAGE YOU VISITED IN THE SAME SESSION .............. 181  
VIEW A FAVORITE ............................................................................................. 182  
VIEW A LIST OF RECENTLY-VISITED WEB PAGES ........................................ 182  
MOVE A FAVORITE TO A FOLDER................................................................... 183  
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CONTENTS  
CHANGE THE SIZE OF TEXT ON WEB PAGES .............................................. 183  
SHOW OR HIDE PICTURES ON WEB PAGES ................................................ 184  
VIEW A PAGE IN FULL SCREEN MODE......................................................... 184  
SEND A LINK VIA E-MAIL ................................................................................ 185  
Chapter 7  
ADJUST THE SCROLLING SPEED.................................................................... 186  
CHAPTER 8. PC CONNECTIVITY, BLUETOOTH AND ACTIVESYNC ..187  
ACTIVESYNC................................................................................................ 188  
INSTALL AND SET UP ACTIVESYNC .............................................................. 188  
SET UP AN EXCHANGE SERVER CONNECTION .......................................... 189  
CHANGE ACTIVESYNC SETTINGS .................................................................. 190  
SCHEDULE SYNCHRONIZATION AS ITEMS ARRIVE .................................... 191  
CHANGE THE SYNCHRONIZATION SCHEDULE............................................. 192  
START AND STOP SYNCHRONIZATION ......................................................... 193  
VIEW INFORMATION ABOUT SYNC STATUS................................................ 193  
CHANGE SETTINGS FOR AN INFORMATION TYPE...................................... 194  
CONNECT THE PHONE...................................................................................... 195  
CONNECT TO A PC USING CHARGEABLE USB CABLE............................... 195  
CONNECT TO A PC USING BLUETOOTH ....................................................... 196  
CHANGE E-MAIL SECURITY OPTIONS........................................................... 197  
EXCLUDE AN E-MAIL ADDRESS FROM REPLY ALL..................................... 198  
ACTIVESYNC TROUBLESHOOTING........................................................... 199  
ACTIVESYNC SUPPORT CODE TROUBLESHOOTER...................................... 199  
BLUETOOTH..................................................................................................211  
ACCEPT A BLUETOOTH PARTNERSHIP...........................................................211  
CREATE A BLUETOOTH PARTNERSHIP .......................................................... 212  
END A BLUETOOTH PARTNERSHIP ................................................................ 213  
MAKE YOUR DEVICE DISCOVERABLE ............................................................ 214  
RENAME A BLUETOOTH PARTNERSHIP ........................................................ 215  
TURN BLUETOOTH ON AND OFF................................................................... 216  
Chapter 8  
RECEIVE BEAMED INFORMATION .................................................................. 217  
RECEIVE INCOMING BEAMS ........................................................................... 218  
BEAM AN ITEM ................................................................................................. 219  
SET UP A BLUETOOTH-ENABLED HEADSET ................................................ 220  
SET UP A STEREO HEADSET.......................................................................... 221  
TURN WIRELESS POWER ON OR OFF........................................................... 222  
CONNECT TO INTRANET URLS....................................................................... 223  
USE A SPECIFIC CONNECTION TO CONNECT TO THE INTERNET ............. 224  
EDIT A VPN CONNECTION............................................................................... 225  
CONNECTING TO YOUR PC ....................................................................... 226  
OVERVIEW OF BLUETOOTH VIRTUAL COM PORTS..................................... 226  
OUTGOING COM PORT.................................................................................... 226  
INCOMING COM PORT..................................................................................... 226  
SET UP AN INCOMING BLUETOOTH COM PORT ........................................ 227  
SET UP AN OUTGOING BLUETOOTH COM PORT ....................................... 228  
CREATE A DIAL-UP CONNECTION .................................................................. 229  
CREATE A PROXY CONNECTION.................................................................... 230  
CREATE A VPN CONNECTION ......................................................................... 231  
DELETE A DIAL-UP CONNECTION................................................................... 232  
DELETE A PROXY CONNECTION .................................................................... 232  
DELETE AN INTRANET URL............................................................................. 233  
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CONTENTS  
DELETE A VPN CONNECTION.......................................................................... 234  
EDIT A DIAL-UP CONNECTION ........................................................................ 234  
EDIT A PROXY CONNECTION.......................................................................... 235  
Chapter 8  
EDIT AN INTRANET URL.................................................................................. 236  
CHAPTER 9. VOICE COMMAND ............................................................237  
VOICE COMMAND ...................................................................................... 238  
1 - ADJUST THE MICROPHONE....................................................................... 238  
2 - SET THE VOICE COMMAND BUTTON ...................................................... 238  
3 - TRY OUT VOICE COMMAND...................................................................... 238  
TRY OUT MORE COMMANDS......................................................................... 239  
TO LEARN MORE ............................................................................................. 239  
USING THE VOICE COMMAND BUTTON........................................................ 240  
MAKING PHONE CALLS................................................................................... 241  
SHOWING CONTACTS ...................................................................................... 243  
READING APPOINTMENTS............................................................................... 244  
PLAYING MUSIC ................................................................................................ 245  
STARTING PROGRAMS..................................................................................... 246  
GETTING PHONE STATUS................................................................................ 247  
GETT  
C
ING VOIC  
h
E COMM  
a
AND H  
p
ELP .......  
t
........  
e
.............  
r
..................................... 247  
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PERSONALIZATION ........................................................................................... 248  
GENERAL OPTIONS ......................................................................................... 248  
PHONE OPTIONS ............................................................................................. 249  
CALENDAR OPTIONS ...................................................................................... 249  
MEDIA OPTIONS .............................................................................................. 249  
GENERAL TIPS .................................................................................................. 250  
PHONE AND CONTACT TIPS............................................................................ 251  
READING APPOINTMENTS TIPS ...................................................................... 252  
PLAYING MUSIC TIPS........................................................................................ 252  
STARTING PROGRAMS TIPS............................................................................ 253  
TROUBLESHOOTING......................................................................................... 254  
CHAPTER 10. SAFETY AND WARRANTY ............................................259  
SAFETY INFORMATION FOR WIRELESS HANDHELD PHONES............ 260  
DRIVING SAFETY............................................................................................... 261  
ELECTRONIC DEVICES...................................................................................... 262  
PRECAUTIONS ................................................................................................... 264  
SAFETY INFORMATION FOR FCC RF EXPOSURE.................................. 265  
BODY-WORN OPERATION................................................................................. 265  
SAR INFORMATION.................................................................................... 266  
Chapter 10  
FCC HEARING-AID COMPATIBILITY (HAC) REGULATIONS  
FOR WIRELESS DEVICES........................................................................... 268  
FDA CONSUMER UPDATE......................................................................... 270  
PROTECT YOUR WARRANTY..................................................................... 274  
MANUFACTURER’S WARRANTY............................................................... 275  
12 MONTH LIMITED WARRANTY .................................................................... 275  
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MEMO  
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Chapter 1  
BEFORE USING  
YOUR PHONE  
ACTIVATING YOUR PHONE  
SETTING UP YOUR VOICEMAIL  
INSIDE THE PACKAGE  
HANDSET DESCRIPTION  
BATTERY USAGE  
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ACTIVATING YOUR PHONE  
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If you purchased your phone at a Verizon Wireless Store, it is probably  
activated and ready to use. If you have upgraded your phone or  
received a new phone by mail, it probably needs to be activated before  
you can use it.  
To activate your phone, follow these steps:  
1. Visit a Verizon Wireless Store and have your phone activated, or  
visit www.verizonwireless.com and place your cursor on the MY  
ACCOUNT tab available on the home page.  
2. When the drop-down menu “HOW To”Wireless Guide displays,  
select ACTIVATEYOUR NEW PHONE and click GO, to display  
instructions needed to activate your phone online.  
3. After gathering the required materials, select the Activated  
New Phone link and follow the online directions to complete the  
activation process.  
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SETTING UP YOUR VOICEMAIL  
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SET UP VOICEMAIL  
All unanswered calls to your Verizon Wireless PN-820 by UTStarcom  
are sent to voicemail, even if your phone is turned off.You’ll want to set  
up your voicemail and personal greeting as soon as you activate your  
PN-820.Your service provider has assigned your voicemail number to  
the 1key.  
1
2
Press and hold 1or press *, 8, 6, S.  
Follow the voice tutorial to set up your account.  
CHECK VOICEMAIL  
When checking your voice mail, all unanswered calls will be played  
back in the order they were received. After you have entered your voice  
mail, you will hear options for skipping, deleting, fast forwarding, or  
saving messages.  
1
2
Press and hold 1key to call your voice  
mailbox.  
Follow the instructions to retrieve it.  
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INSIDE THE PACKAGE  
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This package should include all items pictured below.  
If any are missing or different, you should immediately contact the  
retailer where you purchased the phone.  
Handset  
AC Travel Charger  
Standard Battery  
Stereo Ear-mic  
USB Data Cable  
Getting Started Disc  
User Guide CD  
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HANDSET DESCRIPTION  
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The PN-820 weighs 3.92oz. The dimensions are 2.05" x 3.85" x 0.78".  
2.5mm  
Headset  
Jack  
Mini  
SD Card  
I/O Slot  
Camera  
Flash  
Camera  
Camera Key  
Quick List/  
Recording  
Key  
Sub LCD  
Volume  
Key  
Earpiece  
Left and Right  
Functional Soft Keys  
Home Key  
Navigation Key  
SEND Key  
END/Power Key  
Microphone  
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HANDSET DESCRIPTION  
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HOME SCREEN  
The Home Screen plays an integral part in the navigational model of  
your Smartphone. It is the first screen displayed every time the phone  
is turned on.You can easily return to the Home screen by pressing the  
Home key.  
Select and press the Okey to access  
your most recently used programs  
Verizon Wireless Banner and date and time  
Bluetooth Settings  
Appointment List  
Your current profile in use.  
Number of unread messages  
Soft key commands  
HOME SCREEN CUSTOMIZATION  
The Home Screen allows you to customize your start page. For their  
Smartphone, it can be used to display a variety of information, such  
as phone-specific status, information from over-the-air services, and  
information from personal information manager (PIM) applications.You  
can fully customize the Home Screen by installing new plug-ins and  
schemes.  
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HANDSET DESCRIPTION  
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HOME SCREEN ICONS  
Status icons appear at the top of the screen and In the Home screen.  
The following table lists common status icons and their meanings.  
Indicator  
Meaning  
New e-mail or text message (SMS)  
Multimedia message (MMS)  
New voice mail  
New instant message  
Voice call  
Voice call in progress  
Data call in progress  
Calls are forwarded  
Call on hold  
Missed call  
Battery level  
Low battery  
Battery charging  
No battery  
Signal strength  
No signal  
Roaming  
Sync error  
Radio off  
Ringer off  
Multipress text input mode, lowercase  
Multipress text input mode, uppercase first  
character only  
Multipress text input mode, uppercase  
T9 text input mode, lowercase  
T9 text input mode, uppercase first character only  
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HANDSET DESCRIPTION  
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Indicator  
Meaning  
T9 text input mode, uppercase  
Numeric input mode  
1XRTT connection available  
EV-DO connection available  
Keys  
Functions  
Press to make or receive a call.  
Short press: View Recent Calls.  
Long press: Make a call to the last number called.  
Skey  
Press to turn the phone on/off, to terminate a call or  
to return to the Home Screen.  
Ekey  
<key  
>key  
Ckey  
(Left Soft Key) Press to access the main menu or  
the Menu function displayed on the bottom line.  
(Right Soft Key) Press to access the Contacts or  
Menu functions displayed on the bottom line.  
(Clear) Press to clear a digit from the display or to  
return to the previous page.  
A long press changes to capital letters or symbols  
during text entry mode. Turn vibrate mode on or  
off with a long press in from the Home screen or in  
“Dialing” mode.  
*key  
A long press inserts a ‘+’ for international call.  
0key  
#key  
Hkey  
V/ vkey  
Press and hold to enter lock mode or press to insert  
a space during text entry mode.  
Press to return to the Home screen.  
Press to adjust voice volume during a call, and  
adjust audio volume in standby mode.  
A short press launches the Quick List and a long  
press activates Voice Command or Voice Notes.  
Q[Q/REC]  
key  
Press to launch the camera application.  
key  
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BATTERY USAGE  
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The battery is not charged when the phone is first purchased – fully  
charge the battery before first use. Battery operating time gradually  
decreases over time. If the battery fails to perform normally, you may  
need to replace it.  
BATTERY INSTALLATION  
Be sure to use only the batteries that have been provided with the  
phone. Installation is easier if you have placed the phone on a flat  
surface.  
1
❶ Place the battery on the back of the handset  
and slide into place.  
❷ Push the battery down until it locks into place.  
2
1
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BATTERY USAGE  
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BATTERY REMOVAL  
Again, place the battery on a flat surface and use an even, steady  
pressure when removing the battery.  
1
❶ Pull the release latch upwards, lift up the  
battery.  
❷ Remove the battery from the handset.  
2
1
USAGE  
2
If the battery is not correctly placed in the compartment, the  
handset will not turn on and/or the battery may detach during  
use.  
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BATTERY USAGE  
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BATTERY CHARGING  
Make sure the battery is properly installed in the handset. Use all  
normal cautions when working with a standard wall outlet.  
POWER CONNECTION  
1
2
Plug the AC Charger into a standard outlet.  
Plug the other end of the AC Charger into the  
bottom of your phone. The battery must be  
installed on the phone.  
• When you charge the battery with the phone power off, the  
device will power on.  
• The battery is not charged at the time of purchase.  
• Fully charge the battery before use.  
• It is more efficient to charge the battery with the handset  
powered off.  
• The battery must be connected to the phone in order to  
charge it.  
• Battery operating time gradually decreases over time.  
• If the battery fails to perform normally, you may need to  
replace the battery.  
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BATTERY USAGE  
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BATTERY USAGE TIMES  
The operating time is subject to your handset usage and configuration.  
Battery Capacity  
STD 950 mAh  
EXT 1600 mAh  
Talk Time  
Up to 200 minutes  
Up to 380 minutes  
BATTERY STANDBY TIME  
The operating time is subject to your handset usage and configuration.  
Battery Capacity  
STD 950 mAh  
EXT 1600 mAh  
Standby Time  
Up to 145 hours  
Up to 245 hours  
These times are for a new battery. Usage and Standby times  
may decrease over time.  
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BATTERY USAGE  
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BATTERY HANDLING INFORMATION  
The correct usage and handling of batteries can preserve the lifetime of  
your phone and ensure proper operation. Operating times are subject  
to the usage and configuration of your handset; please see the label  
on your battery for your battery’s capacity. Follow these suggestions  
carefully.  
DOs  
• Only use the battery and charger approved by the manufacturer.  
• Only use the battery for its original purpose.  
• Try to keep the battery in a temperature range of 41ºF (5ºC) to 95ºF  
(35ºC). Otherwise, it could significantly reduce the capacity and  
lifetime of the battery.  
• If the battery is stored in temperatures above or below the  
recommended range, give it time to warm up or cool down before  
using it.  
• Completely drain the battery before recharging. It may take one to  
four days to completely drain.  
• Store the discharged battery in a cool, dark, and dry place.  
• Purchase a new battery when its operating time gradually decreases  
after fully charging.  
• Dispose of and recycle used batteries in accordance with local  
regulations.  
DON’Ts  
• Don’t use a damaged battery or charger.  
• Don’t attempt to disassemble the battery – it is a sealed unit with no  
serviceable parts.  
• Don’t accidentally short circuit the battery by carrying it in your pocket  
or purse with other metallic objects such as coins, clips and pens.  
This may critically damage the battery.  
• To prevent injury or burns, ensure that no metal objects come into  
contact with the + and – terminals of the battery.  
• Don’t dispose of batteries by burning; they may explode.  
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MEMO  
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Chapter 2  
BASIC OPERATION  
This chapter addresses and explains the basic features of  
your phone including:  
TURNING THE PHONE ON/OFF  
USING THE QUICK LIST  
BASIC FUNCTIONS  
MAKING AN EMERGENCY CALL  
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TURNING THE PHONE ON/OFF  
TURNING THE PHONE ON  
Press and hold the END key Euntil your “Power On” logo appears.  
• If “Password” appears on the display enter your 4-digit password to  
unlock your phone.  
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• If the battery does not have enough charge to turn on the phone, the  
keypad will not light up.You should charge your phone before turning  
it on.  
TURNING THE PHONE OFF  
Press and hold the END key Euntil the “Power Off” logo appears.  
• Immediately change or recharge the battery when “LOW BATTERY!!  
PHONE IS TURNING OFF!” appears on the display. The phone’s  
memory may possibly be damaged if the phone turns off due to the  
battery completely draining.  
If the phone turns off, unsaved data may be lost.  
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USING THE QUICK LIST  
The Quick List provides a list of commands that you can use to quickly  
perform common actions.  
1
2
Press the lower button Q[Q/REC] on the right  
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side of your phone.  
Use the Navigation Key to select the Quick List  
command you want.  
To  
Select this command  
Power off  
Turn off the phone.  
Turn on or off any wireless  
connection, such as a Bluetooth,  
Cellular phone. (You will not be  
able to make or receive phone  
calls.)  
Wireless Manager  
Lock the keypad so that you cannot  
make accidental key presses. To  
unlock the keypad, press Unlock,  
and then press the *key.  
Key lock  
Enable the phone lock.  
Device lock  
Normal  
Silent  
Meeting  
Outdoor  
Automatic  
Headset  
Car  
Make one of these profiles the  
active profile.  
Speakerphone  
TIP  
You can turn off wireless connections to preserve battery  
life when you don’t want to make or receive calls, or in  
environments where cell phones must be turned off. When  
wireless connections are off you can still use other phone  
features.  
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BASIC FUNCTIONS  
Your Verizon Wireless PN-820 phone has many options. This section  
will show you how to use basic functions such as making and receiving  
calls, locking and unlocking your phone, and managing the appearance  
and settings on your phone.  
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MAKE A CALL BY ENTERING A CONTACT NAME  
Your phone allows you to call someone from your contact list or  
address book. The screen will autofill the contact name as you begin  
to enter it.  
1
2
In the Home screen, begin entering the contact  
name.  
When you see the contact name you want to call,  
select it and press O[OK].  
MAKE A CALL BY ENTERING A PHONE NUMBER  
In the Home screen, begin entering the phone number.  
Do one of the following  
1
2
If you see the number or contact name to call,  
select it and press O[OK].  
If you do not see the number or contact name,  
finish entering the number and press O[OK].  
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BASIC FUNCTIONS  
MAKE A CALL FROM AN OPEN CONTACT  
You can open contacts from the main screen and make a call from that  
contact.  
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1
In the Home screen, press the right soft key >  
[Contacts].  
2
3
Select the contact to call and press O[OK].  
Select the phone number to call and press O  
[OK].  
MAKE A CALL FROM A HYPERLINK PHONE NUMBER  
You can quickly dial a phone number from an e-mail or text message  
that contains a hyperlink phone number. A hyperlink phone number is  
underlined in the same manner as a Web site address.  
1
From a message containing a hyperlink phone  
number, select the phone number and press O  
[OK].  
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BASIC FUNCTIONS  
MAKE A CALL FROM THE CONTACT LIST  
Your contact list is always readily available from the Home screen.  
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1
2
In the Home screen, press the right function key  
[Contacts].  
Select the contact you want to call, and press O  
[OK].  
TIP  
If you have a long list of contacts, you can use a shortcut  
to find the contact you want. Enter the first few letters of the  
contact’s name. When you do this, the phone searches through  
the contact list and displays the name. To call the contact,  
press O.  
ANSWER A CALL BY PRESSING ANY KEY  
You can set your phone to answer by pressing any key.  
1
2
In the Home screen, press [Start] [Settings]  
[Call Options].  
Select “Receive”, use the Navigation key to  
select “Any Key” and press [Done].  
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BASIC FUNCTIONS  
ANSWER OR IGNORE A CALL  
To answer the call, press SEND or press Answer.  
To reject the call, press Eor press Ignore.  
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Selecting Ignore will connect the caller to your voice mail if you  
subscribe to this service.  
ANSWER OR POSTPONE A SECOND CALL  
To put the first call on hold and answer the second call, press SEND or  
press Answer. To switch between calls, press SEND.  
To postpone answering the call, press Ignore. The call will continue  
ringing until one of the following occurs:  
You answer the call by pressing O; the call is placed in voice mail after  
the requisite number of rings; The caller disconnects.  
INSERT A MANUAL PAUSE IN A DIALING SEQUENCE  
In the Home screen, press the right function key >[Contacts].  
Press the contact in whose phone number you want to insert a pause.  
Select the phone number and press [Menu] [Edit].  
Place the cursor where you want to insert the pause.  
Press [Menu] Insert Wait. The letter w appears where the manual  
pause will occur in the dialing sequence.  
Press [Done].  
To resume dialing after reaching a manual pause, press O.  
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BASIC FUNCTIONS  
INSERT A THREE-SECOND PAUSE IN A DIALING SEQUENCE  
There may be occasions when you wish to pause dialing after you’ve  
selected a contact to call.You can insert a three second pause between  
selecting a contact to call and when the phone actually dials.  
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1
2
3
4
5
In the Home screen, press the right function key  
>[Contacts].  
Press the contact in whose phone number you  
want to insert a pause.  
Select the phone number and Press [Menu]  
[Edit].  
Place the cursor where you want to insert the  
pause.  
Press [Menu] Insert Pause.  
The letter p appears where the three-second pause will occur in the  
dialing sequence. Press [Done].  
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BASIC FUNCTIONS  
LOCK THE KEYPAD  
Locking the keypad turns off keypad functionality. This is a helpful  
feature if, for example, the phone is turned on and in your pocket, and  
you want to prevent accidental key presses.  
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1
Display the Quick List by pressing the lower  
button Q[Q/REC] on the right side of your phone.  
2
3
Select Key lock and press O[OK].  
Once the keypad is locked, the left soft key label  
changes to Unlock.  
You can still receive calls and make emergency calls when the  
keypad is locked.  
TIP  
Press the RECORD key on the right side of the phone briefly to  
display the Quick List and press Key lock.  
UNLOCK THE KEYPAD  
In the Home screen, press Unlock and press the *key.  
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BASIC FUNCTIONS  
TURN VOICE PRIVACY ON OR OFF  
Through encryption and scrambling, the PN-820 provides privacy for  
your cell phone calls.  
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1
2
In the Home screen, press [Start], select  
Settings, then Call Options.  
Select or clear voice privacy and press [Done].  
This option is available only if your network supports voice  
privacy.  
SET THE DATE AND TIME  
Your phone is not preset with current date and time.You will need to  
select the time zone and the date and time.  
1
In the Home screen, press [Start], select Settings  
with the Navigation Key, or select Settings from  
the menu bar on top of the Home screen.  
2
3
Select Clock & Alarm, press O[OK], then Date  
and Time.  
In Time Zone, select your time zone using the left  
and right Navigation Keys.  
4
5
6
In Date, edit the month, day, or year.  
In Time, edit the hour, minute, and second.  
Press [Done].  
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BASIC FUNCTIONS  
SET THE IDLE TIMER  
Your PN-820 will automatically return to the Home screen after a period of inactivity.  
You can adjust the amount of time before the PN-820 defaults to the Home screen.  
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1
In the Home screen, press [Start], select Settings  
with the Navigation Key, or select Settings from  
the menu bar on top of the Home screen and  
press O[OK].  
2
3
Select Home Screen.  
Select Time out, use left and right Navigation  
Keys to set the amount of time for the phone to  
be idle before the Home screen automatically  
appears.  
4
Press [Done].  
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BASIC FUNCTIONS  
CHANGE THE HOME SCREEN APPEARANCE  
The PN-820 allows you to choose from many color schemes and  
layouts and allows you to use a background image for the main screen.  
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1
In the Home screen, press [Start], select Settings  
with the Navigation Key, or select Settings from  
the menu bar on top of the Home screen and  
press O[OK].  
2
3
Select Home Screen.  
Under the Home Screen Layout, select a Color  
scheme, and Background image.  
4
Press [Done].  
VIEW OPERATING SYSTEM INFORMATION  
There may be instances when you wish to see the basic information  
about your phone’s operating system. This option allows you to see  
summaries of all the settings on your phone.  
1
In the Home screen, press [Start], select Settings  
with the Navigation Key, or select Settings from  
the menu bar on top of the Home screen and  
press O[OK].  
2
Press More, then select About.  
To see About and more settings, press More.  
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BASIC FUNCTIONS  
ENTER OWNER INFORMATION  
Entering and displaying owner information allow someone to return the  
phone to you in case it is lost.  
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1
2
In the Home screen, press [Start] Settings  
Owner Information.  
Complete the following:  
•
•
In Name, enter your name.  
In Telephone number, enter a number where you can be  
reached.  
•
•
In E-mail address, enter your e-mail address.  
In Notes, enter any other information you want to include.  
3
Press [Done].  
To see Owner Information and more settings, press More.  
EXPLORE FILES AND FOLDERS  
File Explorer lets you browse the contents of folders on your phone.  
The root folder on the phone is named My Device. My Device is similar  
to My Computer on a PC and contains the My Documents, Program  
Files, Temp, Storage Card, and Windows folders among others.  
1
In the Home screen, press [Start], then select  
File Explorer. The My Documents folder and its  
subfolders are listed.  
2
To find the folder you want, do the following.  
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BASIC FUNCTIONS  
3
4
5
Select one of the folders listed in the main  
window.  
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Press [Menu], and navigate through the folders  
listed there.  
Select the item you want to open.  
QUICKLY LOCKYOUR PHONE  
You can use a shortcut to quickly lock your phone by using one simple  
button.  
1
2
Display the Quick List by pressing the lower  
button Q[Q/REC] on the right side of your phone.  
Select Device lock and press O[OK].  
UNLOCKYOUR PHONE  
The option for unlocking the phone is right on the Home screen and  
simple to use.  
1
2
In the Home screen, press Unlock.  
Enter your password, and press [Done].  
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BASIC FUNCTIONS  
SET THE ALARM  
You have several options for managing the alarm feature. Be sure  
you have properly set the date, time, and time zone before using this  
feature.  
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1
In the Home screen, press [Start], select Settings  
with the Navigation Key, or select Settings from  
the menu bar on top of the Home screen and  
press O[OK].  
2
3
4
Select Clock & Alarm, then Alarm and press O  
[OK].  
To set the alarm select Alarm time and enter the  
time you want the alarm to go off.  
To turn the alarm off or on, select Alarm and  
use the left and right Navigation Keys to turn the  
alarm off/on.  
5
Press [Done].  
SILENCE THE RING TONE OF AN INCOMING CALL  
Press Volume until the ring is silenced.You may still answer the call if  
you want to.  
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MAKING AN EMERGENCY CALL  
Emergency calls do not depend on the availability of the 911 network  
in your area. The emergency number will work independently of the  
network area you are in.  
Dial 911 and press O[OK].  
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You can make calls to emergency service numbers under any  
circumstances, even if you have locked the phone.  
LOCATION ON/E911ONLY  
The PN-820 allows you to share position information over the network.  
1
In the Home screen, press [Start], select Settings  
with the Navigation Key, or select Settings from  
the menu bar on top of the Home screen and  
press O[OK].  
2
3
Select Call Options, press O[OK].  
To select Location option, select Location and  
use the left and right Navigation Keys to select  
On or E911 Only.  
•
Select Location On to make position information  
continually available.  
•
Select E911 Only to make this information available for  
emergency services only.  
4
Press [Done].  
For calls to emergency numbers, location information may be used  
by the emergency operator to determine the position of the phone.  
The functionality and accuracy of this feature are dependent on the  
network, satellite systems, and the agency receiving the information.  
This feature may not function in all areas or at all times.  
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Chapter 3  
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MEMORY
FUNCTION  
This chapter addresses memory functions including:  
MAKE A CALL  
ENTERING TEXT AND NUMBERS  
CREATING A CONTACT CARD FOR A CALLER  
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MAKE A CALL  
MAKE A CALL FROM THE CALL HISTORY LIST  
Call History displays calls you have made, received, and missed.  
1
In the Home screen, press [Start] and select Call  
History using the Navigation Key.  
2
3
Select the name or phone number to call.  
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Press S.  
MAKE A CALL USING A RECENTLY DIALED PHONE NUMBER  
Your phone will maintain a list of recent calls you have made. These  
calls are always easily accessible for redialing.  
1
In the Home screen, press Sto display a list of  
recent calls.  
2
3
Select a name or phone number to make a call.  
Press S.  
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ENTERING TEXT AND NUMBERS  
ENTERING TEXT AND NUMBERS  
You can enter text, numbers and symbols by using the keypad. The  
phone supports four input modes for entering text, numbers and  
symbols: Multipress, T9, Numeric and symbols. Multipress and T9  
modes are used for entering text, Numeric mode is used for entering  
numbers, and Symbols mode is used for entering symbols like “@”, “/”,  
“$” and punctuation marks.  
When you select a field that requires text or numbers, the phone  
automatically selects the appropriate input mode. The status indicator  
on the top right side of the display screen shows the input mode that  
you are currently using.  
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CHANGE BETWEEN UPPERCASE, LOWERCASE, AND CAPS LOCK  
Press the *key to change between uppercase, lowercase, and caps  
lock within a text input mode.  
TIP  
In both Multipress and T9 modes, the first letter of a sentence  
is automatically capitalized.  
CHANGE THE MULTIPRESS TIMEOUT  
The Multipress Timeout setting controls the amount of time you have  
to press a single key to get to the next letter on that key. If the time  
expires, the phone moves the cursor to the next letter in a word or  
sentence.  
1
2
In the Home screen, press [Start].  
Select Settings, then press More to select  
Accessibility.  
3
In Multipress time out, select the length of the  
pause between key presses using left and right  
Navigation Keys.  
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ENTERING TEXT AND NUMBERS  
DELETE CHARACTERS  
You can only delete characters when you are in input mode, either  
for numbers, names, or text. The Clear key operates similarly to a  
“backspace” key on a computer.  
1
2
To backspace and delete a single character in  
any input mode, press Clear key C.  
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To backspace and delete an entire text or  
numeric field in any input mode, press and hold  
the Clear key C.  
ENTER A SPACE  
In Multipress or T9 mode, press the #key.  
ENTER A SYMBOL  
There may be times when you need to use a symbol that is not  
displayed on the keypad. Additional symbols are available by accessing  
a separate page.  
1
2
Press and hold the *key.  
In the menu that appears, press Symbols to  
display the Symbols page.  
3
4
Select the symbol you want.  
Press O[OK].  
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ENTERING TEXT AND NUMBERS  
ENTER NUMBERS IN TEXT BOXES  
To enter numbers, use Numeric mode. If you need to enter a number  
within a line of text, change to Numeric mode to enter the number, and  
then change back to Multipress or T9 mode to finish entering the text.  
1
Change to Numeric mode by pressing and  
holding the *key.  
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2
3
Enter the number or numbers using the keypad.  
Change back to Multipress or T9 input mode by  
briefly pressing the *key, then finish entering  
your text.  
If a field permits a numeric entry only, such as a phone  
number, the input mode automatically defaults to Numeric  
mode.  
ENTER PUNCTUATION IN MULTIPRESS MODE  
Press 1repeatedly until you see the punctuation mark that you want.  
TIP  
To see all of the available symbols, press and hold the #key.  
ENTER PUNCTUATION IN T9 MODE  
In a text box when in T9 text entry mode, do the following:  
1
Press 1, and select from a list of common  
punctuation.  
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ENTERING TEXT AND NUMBERS  
ENTER TEXT IN T9 MODE  
To form a word in T9 mode, press the number keys that contain the  
letters you want. As you enter letters, T9 analyzes your key presses  
and attempts to complete the word. For example, to enter the word  
shoe, press 7, 4, 6, 3.  
1
2
Press and hold the *key.  
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On the popup menu, select T9 and press O  
[OK].  
3
4
The T9 indicator appears at the top of the  
screen.  
Enter letters by pressing the keys on which the  
letters appear. Press a key only once for each  
letter. If there is more than one choice in the T9  
dictionary for your entry, a list of available words  
is displayed.  
5
6
Press the #key to enter a space after the word  
is entered, or press one of the available words  
and the space is added automatically.  
If you do not see the desired word, press Add  
Word? from the list, and then enter the word  
using Multipress.  
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ENTERING TEXT AND NUMBERS  
START A NEW LINE  
When you are entering information in a text box, if you want to add a  
line break, use the OK key.  
1
In a multi-line text box such as the Notes area  
of a contact or a calendar appointment, do the  
following:  
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2
In any input mode, press O[OK].  
TURN ON CAPS LOCK  
You can toggle back and forth between having the cap lock on and off,  
the status indicator will tell you which mode you are in.  
1
In Multipress or T9 mode, press the *key  
until the status indicator for the text input mode  
appears in all capitals.  
2
Press the *key to cycle back to lowercase.  
ENTER THE PLUS SIGN FOR INTERNATIONAL CALLS  
Before dialing an international call you must insert the plus sign in the  
number. The “0” functions as the plus sign.  
1
In a numeric entry field, press and hold 0.  
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ENTERING TEXT AND NUMBERS  
CHANGE THE INPUT MODE  
There are several input modes available on your phone depending on  
whether you are entering contact information, phone numbers, symbols  
or text. Be sure you are in the input mode you desire.  
1
2
In text input mode, press and hold the *key.  
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A popup menu appears; select the input mode  
you want and press O[OK].  
3
The status indicator for the selected input mode  
appears at the top right of the screen.  
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CREATING A CONTACT CARD FOR A CALLER  
Creating a contact card for a caller makes their information easier to  
retrieve when the call is done. The card can be added to the Contact  
list during the call.  
1
2
3
4
During a call, press the right soft key Menu.  
Select Save to Contacts and press O[OK].  
Select <New Item>.  
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Scroll to a phone number box and press Insert to  
insert the phone number.  
5
6
Enter information about the contact.  
Press [Done]. The contact is added to your  
Contact list.  
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MEMO  
C
H
3
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Chapter 4  
MENU FUNCTION  
C
H
4
This chapter discusses accessing the menu and using its  
functions and features to customize your phone.  
CONTACTS  
CALL HISTORY  
SETTINGS  
ERROR REPORTING  
PROFILES  
SECURITY  
SOUNDS  
TOOLS  
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CONTACTS  
Using the Contacts feature of your PN-820, you can manage all the  
phone information you need. There are many options for adding  
contacts, retrieving contacts, and managing the information for each  
contact.  
CREATE A NEW CONTACT  
To enter a new contact manually, without having the caller on the  
phone, you will use the Contacts selection from the home screen.  
1
2
In the Home screen, press [Start].  
C
H
4
Select Contacts using the Navigation Key and  
press O[OK].  
3
4
5
Press the left soft key <[New].  
Enter information for the new contact.  
Press [Done].  
TIP  
If someone who isn’t in your list of contacts calls you or sends  
you a message, you can create a contact from Call History or  
from the message by pressing Menu ➞ Save to Contacts.  
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CONTACTS  
BEAM A CONTACT  
It is possible to use your phone to send a contact to another device  
such as Bluetooth radio. This is called “beaming” your contact. A list of  
devices will appear when you’ve selected Beam.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
5
6
Select Contacts.  
Select the contact to beam.  
Press the right soft key >[Menu].  
Select Beam Contact and press O[OK].  
C
H
4
On the list that appears, scroll to the name of the  
device you want to beam the contact.  
7
To beam using Bluetooth, ensure that both  
Bluetooth radios are turned on and that  
Bluetooth is discoverable on the receiving  
device.  
8
9
Press Beam.  
Status information displays, indicating the name  
of the device to which the phone is beaming,  
and whether the beaming process is pending,  
finished, or was unsuccessful.  
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CONTACTS  
CALL A CONTACT FROM CONTACT INFORMATION  
You can call a contact directly by selecting them from the Contacts  
page of the Home screen.  
1
2
3
4
5
In the Home screen, press left soft key <[Start].  
Select Contacts and press O[OK].  
Select the contact to call and press O[OK].  
Scroll to the phone number to dial.  
Press O[OK] or S.  
C
H
4
CALL A CONTACT FROM THE CONTACT LIST  
If you do not select one of the contacts phone numbers, but you press  
Send, your phone will dial the default number for that contact.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Contacts and press O[OK].  
Select the contact to call.  
Press S. The contact’s default phone number is  
dialed.  
TIP  
To call a phone number other than the default, press the  
contact, press Oand scroll to the number you want to dial,  
then press S.  
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CONTACTS  
CHANGE THE DEFAULT NUMBER FOR A CONTACT  
The default number for the contact will be the first number displayed. If  
you need to change the default number, you will use the Navigation key  
to set the default.  
1
2
3
In the Home screen, press left soft key <[Start].  
Select Contacts and press O[OK].  
Select the contact whose default number you  
want to change and press O[OK].  
C
H
4
4
Press the Navigation Key up or down to select  
the number or other contact method that you  
want to set as the default. For example, mobile,  
home or work.  
DELETE A CONTACT  
Deleting a contact is very simple, just use the Menu key once you have  
selected the contact.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
5
Select Contacts and press O[OK].  
Scroll to the contact to delete.  
Press the right soft key >[Menu].  
Select Delete Contact from the popup menu and  
press O[OK].  
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CONTACTS  
FILTER THE CONTACT LIST  
Contacts that have categories assigned are displayed in a list when  
filtered by category.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Contacts and press O[OK].  
Press the right soft key >[Menu].  
C
H
4
Select Filter from the popup menu and press O  
[OK].  
5
Select a category to filter.  
FIND A CONTACT  
The contact section of your phone has an autofill feature that will allow  
you to find contacts more quickly. While entering the number or name  
of the contact the phone will autofill the rest of the information as you  
press the keys, until you find the right contact.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
Select Contacts and press O[OK].  
Begin entering the name or phone number of  
the contact you want to find until the contact is  
displayed. For example, to find “Sandra,” enter 7,  
2, 6, 3, 7, 2 because these numbers correspond  
to the letters for that name.  
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CONTACTS  
SEND AN E-MAIL TO A CONTACT  
If a contact’s email address is entered into their information, you can  
send an email from within the contact list after selecting the contact.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
5
6
Select Contacts and press O[OK].  
Select a contact and press O[OK].  
Scroll to the e-mail address and press O[OK].  
Select the e-mail account to use.  
C
H
4
Enter a subject, compose your message, and  
then press Send.  
SEND A TEXT MESSAGE TO A CONTACT  
You can send text message from within the contact list after selecting  
the contact and pressing the Menu key.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Contacts and press O[OK].  
Select a contact, and press O[OK].  
Press the right soft key >[Menu] and select  
Send Text Message.  
5
Compose your message, and press the left soft  
key <[Send].  
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CONTACTS  
VIEW AND EDIT CONTACT INFORMATION  
You may want to change or update contact information once it has  
already been entered. Do this from the Contacts menu of the Home  
screen.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Contacts and press O[OK].  
Select a contact, and press O[OK].  
C
H
4
Press the right soft key >[Menu] select [Edit]  
and press O[OK].  
5
When finished making changes, press [Done].  
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CONTACTS  
ADD A PICTURE TO A CONTACT  
You may wish to add a picture to a contact record.You can add an  
existing picture, or you can put the phone in Camera mode to take the  
picture and add it to the contact.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Contacts and press O[OK].  
Select a contact, and press O[OK].  
C
H
4
Press the right soft key >[Menu] select [Edit]  
and press O[OK].  
5
Using the Navigation Key, scroll down to Picture.  
Do one of the following:  
•
•
Select the picture you want to add.  
Press Camera and take a picture.  
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CONTACTS  
REMOVE A PICTURE FROM A CONTACT  
Once a picture is attached to a contact, it can easily be removed or  
changed from the Contacts menu by using the soft-key and editing the  
field.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Contacts and press O[OK].  
Select a contact, and press O[OK].  
C
H
4
Press the right soft key >[Menu] select [Edit]  
and press O[OK].  
5
Press Remove Picture.  
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CONTACTS  
ASSIGN A CATEGORY TO A CONTACT  
It may be helpful to group your contacts in categories you define for  
easier reference. If you know the contact’s category you can easily  
retrieve the contact.  
1
2
You can use categories to help you organize and  
group your contacts.  
In the Home screen, press the left soft key <  
[Start].  
C
H
4
3
4
5
Select Contacts and press O[OK].  
Select a contact, and press O[OK].  
Press the right soft key >[Menu] select [Edit]  
and press O[OK].  
6
7
8
Using the Navigation Key N, scroll down to  
Categories.  
Use the left and right Navigation Keys to select  
the category you want.  
Press [Done].  
Categories are shared between your appointments,  
contacts, and tasks. A category will remain in the list of  
shared categories as long as it is assigned to at least one  
appointment, contact, or task.  
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CONTACTS  
ASSIGN A RING TONE TO A CONTACT  
To easily identify who is calling you by the ring tone, you can assign a  
custom ring tone to each contact.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Contacts and press O[OK].  
Select a contact, and press O[OK].  
C
H
4
Press the right soft key >[Menu] select [Edit]  
and press O[OK].  
5
Using the Navigation Key N, scroll down to  
Custom ring tone.  
6
7
Select the ring tone you want.  
Press [Done].  
CREATE A SPEED DIAL  
You can create a speed dial for a phone number, e-mail address, or  
Web page address that is stored in Contacts.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
Select Contacts and press O[OK].  
Select the contact for whom to create a speed  
dial and press O[OK].  
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CONTACTS  
4
Select the phone number, e-mail address, or  
Web page address for which to create a speed  
dial.  
5
6
7
Press [Menu] and select Add to Speed Dial, then  
press O[OK].  
In Keypad assignment, select the speed dial  
number to use.  
C
H
4
Press [Done].  
The number 1 is reserved for calling your voice mailbox.  
USING SPEED DIALS  
Set up speed dial codes to allow you to call contacts by pressing only  
one (or two) buttons from the Home screen.  
1
In the Home screen, press and hold the number  
on the keypad that you have assigned as a  
speed dial for the phone number, e-mail address,  
or Web page.  
2
3
If the speed dial is two digits, press the first digit,  
and press and hold the second digit.  
The phone dials the phone number, opens a new  
e-mail message, or goes to the Web page.  
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CONTACTS  
VIEW AND EDIT A SPEED DIAL  
You can view or edit all the contacts you’ve assigned to speed dial by  
entering the Speed Dial menu from the Start soft key.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Speed Dial and press O[OK].  
Press the left soft key <[Edit].  
C
H
4
Make any changes and press [Done].  
DELETE A SPEED DIAL  
Deleting a Speed Dial can be done at any time by following these  
instructions.  
1
In the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Speed Dial and press O[OK].  
Select the speed dial to delete.  
Press [Menu] and select Delete from the popup  
menu.  
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CALL HISTORY  
Call history provides details of all calls received, missed and dialed.  
1
2
From the Home screen, press the left soft key <  
[Start].  
Select Call History and press O[OK].  
TIP  
To view only missed calls, incoming calls, or outgoing calls,  
Press [Menu] select Filter, and then press the type of calls to  
view.  
C
H
4
Once you have accessed Call History from the main menu,  
the icon appears on the top of the Home screen Shortcut bar.  
Select the icon and press Oto go directly to Call History.  
VIEW CALL TIMERS  
You can time each call that is received or made, and the time and  
length of each call can be reviewed.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Call History and press O[OK].  
Press [Menu] and select View Timers from the  
popup menu.  
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CALL HISTORY  
RESET CALL TIMERS  
When call information is no longer required, the call timers can be set  
to zero.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Call History and press O[OK].  
Press [Menu] select View Timers from the popup  
menu and press O[OK].  
C
H
4
4
5
Press [Menu] select Reset Timers and press O  
[OK].  
Press Yes. All of the call timers are set to zero  
(0), except for the Lifetime calls timer.  
VIEW DETAILS ABOUT A CALL  
To review all the stored information on a call you will access the Call  
History function.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Call History and press O[OK].  
Select the call you want to view details for and  
press O[OK].  
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CALL HISTORY  
CREATE A CONTACT FROM CALL HISTORY  
While you are in the Call History function, you can select any of the  
calls and automatically add that caller to your contact list.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Call History and press O[OK].  
Select the phone number for which to create a  
contact and Press [Menu] and scroll to Save to  
Contacts in the popup menu and press O[OK].  
C
H
4
4
5
Select New Item and press O[OK].  
In a phone number box, press the left soft key  
Insert to insert the phone number.  
6
Enter the remainder of the contact information  
and press [Done]. The new contact appears in  
your contact list.  
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CALL HISTORY  
DELETE AN ITEM FROM CALL HISTORY  
Any of the calls that are shown in the Call History can be deleted by  
selecting the call and then accessing the menu.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Call History and press O[OK].  
Select the item to delete.  
C
H
4
Press the right soft key >[Menu], then select  
Delete from the popup menu.  
TIP  
To delete all items in Call History, press [Start] ➞ Call History  
➞ Menu ➞ Delete List.  
DIAL THE LAST NUMBER CALLED  
If you need to quickly call the last number you have called, this shortcut  
allows you to do so without using menus.  
1
In the Home screen, press O[OK] twice.  
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CALL HISTORY  
FIND A CONTACT FROM CALL HISTORY  
There is an option in the Call History for finding contacts from your  
contact list. The autofill feature will help.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Call History and press O[OK].  
Press [Menu], then select Find Contact from the  
popup menu.  
C
H
4
INSERT AN INTERNATIONAL COUNTRY CODE  
To make an international call you must include a country code at the  
beginning of the dialing sequence for the phone number.  
1
Enter the country code, press and hold 0 until a  
plus (+) sign appears, and then enter the rest of  
the phone number.  
You can insert a plus (+) sign into a contact’s phone number or  
dial it directly from the keypad.  
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CALL HISTORY  
SEND AN E-MAIL MESSAGE FROM CALL HISTORY  
To use this function, the e-mail address of the person you are sending  
an e-mail to must be included in their contact information card.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Call History and press O[OK].  
Select the contact you want to send an E-mail  
message to and press [Menu].  
C
H
4
4
5
6
Scroll to Send e-mail and press O[OK].  
Select an e-mail account.  
Compose the message and press Send.  
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SETTINGS  
Choosing the Settings option from the Home screen allows you to view  
and in some cases change the status of your phone, the hardware and  
software version, the phone number and other important reference  
information about your phone.  
ACCESSIBILITY SETTINGS  
The accessibility settings will determine the size of the text and  
characters, time outs, call alerts, and volumes on the phone.  
1
From the Home screen, press the left soft key <  
[Start].  
C
H
4
2
3
Select Settings and press O[OK].  
Scroll down to Accessibility in the popup menu  
and press O[OK].  
4
Using the left and right Navigation Keys, select  
your preferences for the following:  
•
•
•
•
System font size: set the size of the font that is displayed  
on the screen.  
Multipress time out: set the length of time between key  
presses when entering text in Multipress mode.  
Confirmation time out: set the delay before an unconfirmed  
action times out.  
In-call alert volume: set the volume of sounds that play  
during a call.  
5
Press [Done].  
TIP  
You need to press More… in the Settings popup menu to  
access Accessibility.  
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SETTINGS  
POWER MANAGEMENT  
You can use Power Management to check the battery and configure  
settings that prolong battery life.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
Select Settings and press O[OK].  
Scroll to Power Management and press O[OK].  
Adjust the following:  
C
H
4
Backlight time out on battery: select the amount  
of time for the phone to be idle before the  
backlight turns off.  
6
Backlight time out on AC: select the amount of  
time for the phone to be idle before the backlight  
turns off when the phone is plugged into a  
charger.  
7
8
Display time out: select the number of minutes  
for the phone to be idle before the Home screen  
turns off.  
Press [Done].  
TIP  
Main battery indicates the amount of battery life remaining.  
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SETTINGS  
REGIONAL SETTINGS  
You can specify the language, locale, date and time style, as well as  
number and currency formatting options.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
6
Select Settings and press O[OK].  
Scroll to Regional Settings and press O[OK].  
Adjust the following:  
C
H
4
Language: select your preferred language.  
Locale: select the locale for the language  
you selected. The locale option automatically  
changes the format of the remaining options  
(such as date, time, and currency) according to  
the locale you specify.  
7
Press [Done].  
You must turn your phone off and on again for the changes to  
take effect.  
TIP  
You need to press More… in the Settings popup menu to  
access Regional Settings.  
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SETTINGS  
SELECT DEFAULT BAND  
Your phone has three possible bands in which to operate. Choose one  
band as the default.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
Select Settings and press O[OK].  
Scroll to Connections and press O[OK].  
Select Wireless Manager.  
C
H
4
Press right soft key >[Menu], select Phone  
Settings, then System Select.  
6
Select Default Band (Automatic A, Automatic B,  
Home Only), and press [Done].  
DISPLAYYOUR PHONE NUMBER  
For a quick display of your phone number, the “Phone Information”  
selection from the settings page will display the number.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Settings and press O[OK].  
Scroll to Phone Information and press O[OK].  
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SETTINGS  
DISPLAYYOUR ESN  
Your phone has a unique identification number known as the Electronic  
Serial Number, or ESN. To see the ESN follow these instructions.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Settings and press O[OK].  
Scroll to Phone Information and press O[OK].  
C
H
4
DISPLAYYOUR SOFTWARE VERSION  
Each phone has a software version number. Check the software  
version of your phone to make sure it matches the documentation  
accompanying it.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Settings and press O[OK].  
Scroll to Phone Information and press O[OK].  
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SETTINGS  
DISPLAYYOUR HARDWARE VERSION  
The phone itself also has a version number. Should you need tech  
support or for upgrades, you will need to check the hardware version.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Settings and press O[OK].  
Scroll to Phone Information and press O[OK].  
C
H
4
DISPLAYYOUR PRL VERSION  
The PRL (Preferred Roaming List) is a list of information that resides in  
the memory of a digital phone. It lists the frequency bands the phone  
can use in various parts of the country. (The smaller bands within  
Cellular or PCS.)  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Settings and press O[OK].  
Scroll to Phone Information and press O[OK].  
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SETTINGS  
DISPLAYYOUR ERI VERSION  
ERI is the Enhanced Roaming Indicator and provides more information  
regarding the roaming status of your phone.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Settings and press O[OK].  
Scroll to Phone Information and press O[OK].  
C
H
4
TURN ERI ALERT ON / OFF  
You can set your phone to alert you when the phone is in Enhanced  
Roaming status.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Settings and press O[OK].  
Select Call Options and press O[OK].  
Check or clear ERI Alert, and press [Done].  
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SETTINGS  
TURN ERI BANNER ON / OFF  
If you do not desire to see the ERI notification, you have the option of  
toggling the banner displaying the ERI messages on and off.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Settings and press O[OK].  
Select Call Options and press O[OK].  
Check or clear ERI Banner and press [Done].  
C
H
4
REMOVE A PROGRAM  
You can remove programs that have been added to the phone at any  
time. Be sure that you select the right program before removing it.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
6
Select Settings and press O[OK].  
Scroll to Remove Programs.  
Select the program to remove.  
Press the right soft key >[Menu].  
Select Remove.  
Programs that come pre-installed in the phone cannot be  
deleted.  
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SETTINGS  
SELECT NAM  
The NAM or Number Assignment Module, is a part of the phone that  
stores a wireless device’s phone number, lock code, timer reset code  
and other user information. The NAM is programmed by the service  
provider when a device is activated. The NAM also associates the  
Mobile Identification Number (MIN) with the Electronic Serial Number  
(ESN).  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
Select Settings and press O[OK].  
C
H
4
Scroll to Connections and press O[OK].  
Select Wireless Manager and click O[OK].  
Scroll to Phone and press the right soft key >  
[Menu].  
6
7
8
Select Phone Settings and press O[OK].  
Select NAM Selection and press O[OK].  
Use the left and right Navigation Keys to select  
NAM 1 or NAM 2.  
9
Press [Done].  
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SETTINGS  
SELECT TTY MODE  
Your phone is able to operate with TTY (Teletypewriter) digital modes.  
This feature is system dependent and may not be available in all areas.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
Select Settings and press O[OK].  
Scroll to Call Options and press O[OK].  
Select TTY mode (Full, Talk, Hear, Off)  
Press [Done].  
C
H
4
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ERROR REPORTING  
Error Reporting sends information needed by technical support groups  
to diagnose a program error for a device running Windows Mobile  
software. A text file is created whenever an error is detected, and can  
be delivered to support personnel if you choose to send it. If a program  
error occurs, Error Reporting [Start]s automatically. The information  
Microsoft receives is used by programming groups at Microsoft.  
The data is used for quality control and will not be used for tracking  
individual users or installations for any marketing purpose.  
With Error Reporting, the only data that is initially collected is technical  
data about the state of the program and your device when the  
error occurred. No documents (or any data contained in them) are  
intentionally sent with the report information. To ensure further security,  
the data that is collected is transmitted via a secure connection and is  
kept confidential and anonymous in a limited-access database. This  
approach is in keeping with the privacy regulations of the European  
Union (EU) as well as the Fair Information Practice Principles of the  
Federal Trade Commission. To view the Fair Information Practice  
Principles, visit the Federal Trade Commission Web site at  
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www.ftc.gov/reports/privacy3/fairinfo.htm.  
TURN ERROR REPORTING ON / OFF  
You can turn the error reporting on and off as you need it without  
affecting the error data collected by the phone.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Settings and press O[OK].  
Scroll to Error Reporting and press O[OK].  
Use the left and right Navigation Keys to Enable  
or Disable Error Reporting.  
5
Press [Done].  
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PROFILES  
VIEW THE LIST OF PROFILES  
You can store a set of parameters and options for your phone in what  
is known as a “profile”. By developing and selecting a profile you will be  
establishing the baseline features of operation for the phone.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Settings and press O[OK].  
Scroll to Profiles and press O[OK].  
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EDIT A PROFILE  
To edit a profile you’ve already created, you will open that profile,  
change its settings, and save it again with the same name.  
1
In the Home screen, use the up and down  
Navigation Keys Nto select Profile and press  
O[OK].  
2
3
Select the profile to edit.  
Press the right soft key >[Menu] and select  
[Edit] from popup menu.  
4
5
Modify the settings and press [Done].  
To cancel without saving changes, press Cancel.  
TIP  
To revert to the default profile settings, Select a profile and  
press [Menu] ➞ Reset to default.  
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PROFILES  
CHANGE THE CURRENT PROFILE  
If you have more than one profile on your phone, there are two simple  
methods of changing to another profile.  
1
In the Home screen, use the up and down  
Navigation Keys Nto select Profile and press  
O[OK].  
2
3
Select a different profile from the list.  
Press [Done].  
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TIP  
You can also change the profile by using the Quick List. Press  
the Q/REC button on the right side of the phone briefly to  
access the Quick List.  
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SECURITY  
Your UTStarcom PN-820 has several easy-to-use security features.You  
can enable the device lock, or you can enable security certificates such  
as SSL.  
ENABLE THE DEVICE LOCK  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
Select Settings and press O[OK].  
Scroll to Security and press O[OK].  
Select Device Lock and press O[OK].  
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Use the Navigation Keys to set the amount of  
time for the phone to be inactive before the lock  
is automatically activated.  
6
7
Enter and confirm your password.  
Press [Done].  
To ensure you can always make emergency calls at any  
time, do not begin your password with the digits of your local  
emergency number.  
TIP  
To quickly lock the phone, Press the Q/REC button on the right  
side of the phone briefly to access the Quick List, select Device  
lock, and press [Done].  
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SECURITY  
DISABLE THE DEVICE LOCK  
When you disable a device lock, remember to disable the automatic  
feature that locks the device if it is unused for a specified amount of  
time.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
6
Select Settings and press O[OK].  
Scroll to Security and press O[OK].  
Select Device Lock and press O[OK].  
Enter the password, and press [Done].  
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Use the Navigation Keys to disable “Prompt  
if device unused for” before the lock is  
automatically activated.  
7
Press [Done].  
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SECURITY  
VIEW A CERTIFICATE  
Your phone is able to use personal security certificates that you add to  
the phone and it also has root certificates that come pre-installed.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
6
7
8
Select Settings and press O[OK].  
Scroll to Security and press O[OK].  
Select Certificates and press O[OK].  
Choose one of the following:  
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Personal to view the list of personal certificates.  
Root to view the list of root certificates.  
Select the certificate you want to view and press  
O[OK].  
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SECURITY  
DELETE A CERTIFICATE  
Be careful when deleting certificates: select only the certificate you  
intend to delete. Root certificates should only be deleted when you are  
certain you do not need that security on the phone.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
6
7
8
9
Select Settings and press O[OK].  
Scroll to Security and press O[OK].  
Select Certificates and press O[OK].  
Choose one of the following:  
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Personal to view the list of personal certificates.  
Root to view the list of root certificates.  
Select a certificate.  
Press [Menu], then Delete.  
Deleting a root certificate can make it impossible to use  
Secure Sockets Layer (SSL) protocols, which help you to send  
personal information more securely.  
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SECURITY  
RESET DEFAULT  
When you first purchase your phone, all the settings are pre-configured  
and installed. At any time you can return your phone to the factory  
default settings.  
1
From the Home screen, Press the left soft key <  
[Start].  
2
3
4
5
Select Settings and press O[OK].  
Scroll to Security and press O[OK].  
Select Reset Default and press O[OK].  
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Press #to continue and Select “Revert” to  
reset default.  
Reset Default erases all user data and initializes all settings to  
the factory default mode.  
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SOUNDS  
The UTStarcom PN-820 comes with a large standard set of ringtones  
and sounds.You can also add your own as long as they are in the  
correct format.  
CHANGE OR TURN SOUNDS ON OR OFF  
Any sound can be toggled on or off at any time, or you can turn the  
phone’s sound off altogether.  
1
From the Home screen, press the left soft key <  
[Start].  
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2
3
4
Select Settings and press O[OK].  
Scroll to Sounds and press O[OK].  
Select the sound setting for a ring tone or an  
event you wish to change and use the left and  
right Navigation Keys to alter settings. Press  
None if you don’t want to hear a sound.  
5
Repeat for each event, and press [Done].  
For ring tones, you can use sounds in .wav, .mid, mp3, or .wma  
file formats.  
TIP  
When you select a sound, it plays. To hear it again, select  
Menu ➞ Play.  
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SOUNDS  
DELETE A SOUND  
You can only delete sounds that you have added.You cannot delete  
sounds pre-installed in the phone.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
6
Select Settings and press O[OK].  
Scroll to Sounds and press O[OK].  
Press [Menu], Delete Sounds and press O[OK].  
Select the sound to delete.  
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Press Yes.  
You can only delete sounds that you have added.You cannot  
delete sounds pre-installed in the phone.  
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SOUNDS  
COPY A SOUND FROMYOUR PC TOYOUR PHONE  
After a sound file is located on your phone, you can use it for a ring  
tone. Sound files in .wav, .mid, mp3 or .wma formats can be used.  
1
Connect the phone to your PC using a USB  
connection.  
2
3
On your PC, copy the sound file you want.  
In ActiveSync on your PC, click Explorer and  
double-click My Windows Mobile-Based Device.  
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Do one of the following:  
•
To save the sound file on your phone, double-click  
Application Data, double-click Sounds, and paste the file  
into Sounds folder.  
•
To save the sound file on your storage card, double-click  
Storage Card, and paste the file into the folder you want.  
See also  
Specify the sound for an event.  
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TOOLS  
CALENDAR  
SCHEDULE AN APPOINTMENT  
Your calendar allows you to schedule appointments and reminders by  
day, by time, or by event.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
Select Calendar and press O[OK].  
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Press [Menu] and select New Appointment.  
Enter information about the appointment.  
To schedule an all-day event, under End time,  
select All day event.  
6
Press [Done].  
All-day events do not occupy blocks of time in the Calendar;  
instead, they appear in banners at the top of the calendar.  
See also  
Change the reminder time.  
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TOOLS  
DELETE AN APPOINTMENT  
To delete an existing appointment, you will have the option of deleting  
just one appointment or the entire series if it is a recurring appointment.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
5
Select Calendar and press O[OK].  
In Agenda view, select the appointment to delete.  
Press [Menu], then Delete Appointment.  
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If the appointment is recurring, press Yes to  
delete the series.  
6
Press No to delete only the current appointment.  
When you delete an appointment in Calendar on your phone, it  
is also deleted on your PC the next time you synchronize. If the  
appointment has not been synchronized with a PC, it will be  
deleted only from the phone.  
Calendar items can be deleted only from Agenda view or from  
an open calendar appointment. To delete from other views,  
open the appointment, and Press [Menu] ➞ Delete.  
TIP  
To cancel a deletion, press C.  
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TOOLS  
UPDATE AN APPOINTMENT  
When your schedule or appointment information changes, you can  
easily edit the appointment with new information.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Calendar and press O[OK].  
Select the appointment and press soft key [Edit].  
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If the appointment is recurring, press Yes to edit  
only the current occurrence.  
5
6
Press No to edit the series.  
Make your changes and press [Done].  
VIEW AN APPOINTMENT  
Your appointments should be easily viewable from the main calendar  
menu. The Calendar menu is accessible with the Start soft key from the  
Home screen.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Calendar and press O[OK].  
Select the appointment to view and press O  
[OK].  
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TOOLS  
VIEW APPOINTMENTS FOR THE WEEK  
Each week’s appointments are clearly displayed in the calendar, when  
you’ve selected Week View.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Calendar and press O[OK].  
Press [Menu] and select Week View.  
See also  
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Change the display of the work week.  
VIEW TODAY’S AGENDA  
For a single day’s schedule, select that day from one of the views in the  
calendar and select Agenda view.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Calendar and press O[OK].  
Press [Menu] select Go to Today and press O  
[OK].  
4
From Week or Month view in Calendar, press  
soft key [Menu] and select Agenda View.  
TIP  
To view previous or approaching dates, scroll left or right, or  
Press [Menu] ➞ Go to Date.  
To quickly view today’s agenda, In the Home screen, press an  
upcoming appointment (if one is present).  
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TOOLS  
VIEW YOUR AGENDA FOR A SPECIFIC DATE  
You can also select a specific date to check that day’s schedule.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Calendar and press O[OK].  
Press [Menu] select Go to Date and press O  
[OK].  
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4
Enter the date to view, and press [Done].  
VIEW YOUR SCHEDULE FOR THE MONTH  
The calendar function has week views and month views, for a higher  
level view of a schedule.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Calendar and press O[OK].  
Press [Menu] select Month View and press O  
[OK].  
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TOOLS  
MAKE AN APPOINTMENT RECURRING  
If you’ve already entered a single appointment in your calendar and  
would like to change it to a recurring appointment, use the Occurs  
selection after selecting the appointment.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Calendar and press O[OK].  
Select an appointment and press soft key [Edit].  
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Scroll to Occurs and press one of the recurrence  
options.  
5
Press [Done].  
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TOOLS  
ASSIGN A CATEGORY TO AN APPOINTMENT  
You can use categories to help you organize and group your  
appointments.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Calendar and press O[OK].  
Select an appointment and press soft key [Edit].  
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Select Categories and check the category you  
want.  
5
Press [Done].  
Categories are shared between your appointments,  
contacts, and tasks. A category will remain in the list of  
shared categories as long as it is assigned to at least one  
appointment, contact, or task.  
SHOW WEEK NUMBERS  
In many cases the weeks of the year are referred to by number – the  
calendar function allows you the option of displaying the number of the  
week, between 1 and 52.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Calendar and press O[OK].  
Press the right soft key >[Menu] and select  
[Options].  
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TOOLS  
4
5
6
Scroll to Month view and click O[OK].  
Select Show week numbers.  
Press [Done].  
In Week view, the week number appears at the top of the  
screen. In Month view, the week numbers appear along the left  
side of the screen.  
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CHANGE THE WORK WEEK DISPLAY  
Depending on your schedule, you may want to change the default work  
week displayed.You can choose any day of the week to start and/or  
finish.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Calendar and press O[OK].  
Press the right soft key >[Menu] and select  
[Options].  
Do one of the following:  
•
To specify the first day of the week, in First day of week,  
press Sunday or Monday.  
•
To specify the number of days you want to appear in a  
week, in Week view, press 5-day week, 6-day week, or  
7-day week.  
4
Press [Done].  
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TOOLS  
CHANGE THE REMINDER TIME  
By default, the reminder time is set 15 minutes prior to an appointment.  
1
In Calendar, press the right soft key >[Menu]  
and select [Options]  
2
3
4
Scroll to Set reminders and press O[OK].  
Change the time.  
Press [Done].  
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TASKS  
CREATE A TASK  
The PN-820 allows you to create a new task with reminders for your  
task list from your phone or from your PC.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Tasks and press O[OK].  
In the Enter new task here box, enter the task  
name and press O[OK].  
You can synchronize information on your phone with your PC  
to keep your task list up to date in both locations.  
If you create a new task with a reminder on your PC and then  
synchronize tasks with your phone, the reminder will play at the  
time it was set on your PC.  
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TOOLS  
CHANGE A COMPLETED TASK TO INCOMPLETE  
If you have marked a task as complete on your list and the status  
changes, you can easily go back to the task and change its status to  
incomplete by “activating” the task again.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Tasks and press O[OK].  
Select the task and press Activate.  
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ASSIGN A CATEGORY TO A TASK  
The categories you can assign to a task are the same as those  
categories you’ve defined for appointments and contacts.You can also  
add categories from the Task menu.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Tasks and press O[OK].  
Select Categories and check the category you  
want.  
4
Press [Done].  
Categories are shared between your appointments,  
contacts, and tasks. A category will remain in the list of  
shared categories as long as it is assigned to at least one  
appointment, contact, or task.  
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TOOLS  
DELETE A TASK  
To remove a task from your list you will delete it. Marking a task as  
complete will not delete the task from your list.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Tasks and press O[OK].  
Select the task, and Press the right soft key >  
[Menu].  
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4
Select Delete Task and press O[OK].  
MARK A TASK AS COMPLETE  
To designate a task as inactive or complete you will mark it as complete  
through the Tasks menu.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
Select Tasks and press O[OK].  
Select the task and Press the left soft key <  
[Complete].  
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TOOLS  
LOCATE A TASK  
There are many options for finding a task on your list; you can view and  
sort the entire task list, or filter the list by category.  
1
From the Home screen, press the left soft key <  
[Start].  
2
3
4
Select Tasks and press O[OK].  
In the task list, do one of the following:  
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H
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To sort the list, press the right soft key >  
[Menu], select Sort by and press O[OK].  
Choose a sort option and press O[OK].  
5
To filter the list by category, To sort the list, press  
the right soft key >[Menu], select Filter and  
press O[OK]. Choose the category you want  
displayed.  
Categories only appear in Tasks that are synchronized with  
your PC.  
TIP  
To filter your tasks further, press Active Tasks or Completed  
Tasks.  
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TOOLS  
CALCULATOR  
USING THE CALCULATOR  
Perform standard mathematical operations such as addition,  
subtraction, multiplication, and division.  
1
In the Home screen, press the left soft key <  
[Start], then left soft key <[More] and select  
Accessories and press O[OK].  
2
3
4
Select Calculator and press O[OK].  
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4
Enter a number using the keypad.  
Press the right soft key >[Options] and choose  
the type of calculation to perform and Equals to  
perform the operation, then click O[OK].  
TIP  
Press *to enter a decimal.  
Use the Navigation Key Nto display the available mathematical  
symbols: up for plus (+), down for minus (−), left for division (/), and  
right for multiplication (x).  
You can also press the #key to cycle through the operators to  
perform a calculation.  
Press the Cbutton briefly to clear the last digit entered.  
Press and hold the Cbutton to clear the display.  
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TOOLS  
VOICE NOTES  
In addition to making and receiving calls, scheduling and keeping  
contacts, the PN-820 allows you to save your own reminders and  
messages in voice format.  
CREATE A VOICE NOTE  
When you wish to create a voice note, after making the selections  
described here, you will speak into the microphone just as you would  
speak on a call.  
1
In the Home screen, press the left soft key <  
[Start], then the left soft key <[More] and select  
Voice Notes and press O[OK].  
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2
Briefly press the left soft key <[Record] and  
speak into the microphone to record your voice  
note.  
3
4
Press Stop to stop recording a voice note.  
The voice note is recorded and appears in the  
All Notes list of Voice Notes.  
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TOOLS  
LISTEN TO A VOICE NOTE  
You can retrieve any voice notes you wish. When the voice notes were  
saved they were recorded by time and category.  
1
In the Home screen, press the left soft key <  
[Start], then the left soft key <[More] and select  
Voice Notes and press O[OK].  
2
3
Select the voice note to play and press the right  
soft key >[Menu] and press Play.  
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To stop listening to the voice note, press Stop  
while the voice note is playing.  
You can also play a voice note by selecting it in the All Notes  
list, then press O.  
DELETE A VOICE NOTE  
After you have no further need for a voice note, you can delete the note  
completely from the phone.  
1
In the Home screen, press the left soft key <  
[Start], then the left soft key <[More], select  
Voice Notes and press O[OK].  
2
3
Select the voice note to delete.  
Press [Menu], select Delete and press O[OK].  
If you delete a voice note that has a default name, such as  
Voice 1, this name becomes available for a new voice note.  
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TOOLS  
RENAME A VOICE NOTE  
You have the option of renaming a voice note, or assigning it to a  
different category.  
1
In the Home screen, press the left soft key <  
[Start] select Voice Notes and press O[OK].  
2
3
Select the voice note to delete.  
Press [Menu] then select Rename and press O  
[OK].  
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H
4
4
5
Enter a new name.  
Press [Done].  
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MEMO  
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Chapter 5  
VOICE MAIL &  
MESSAGING  
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This chapter addresses Voice Mail, Text, MMS, Video and  
e-mail Messaging functions including:  
VOICEMAIL  
TEXT MESSAGING  
MMS MESSAGING  
MESSAGING SETTINGS  
E-MAIL  
SETTINGS  
MODEM  
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VOICEMAIL  
Voice mail is available at all times. When you call your voice mail the  
messages will be played back in the order they were received.You will  
have options to save, delete, replay, or skip each message.  
CALLYOUR VOICE MAILBOX  
Retrieving your voice mail is simple and can be accessed directly from  
the Home screen.  
1
2
In the Home screen, press and hold 1to call  
your voice mailbox.  
Follow the instructions to retrieve it.  
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TEXT MESSAGING  
You can create a text message, delete a text message, or clear all  
text messages. Contacts from the contact list can be used to send  
messages just as they can be used to make calls.  
CREATE A TEXT MESSAGE  
The PN-820 allows you to create text messages quickly.You create a  
text message by typing in a phone number or by selecting a contact  
first.  
1
In the Home screen, press the left soft key <  
[Start] select Messaging and press O[OK].  
2
3
4
Select Text Messages and press O[OK].  
Press the left soft key <[New].  
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In “To:”, enter text message numbers. Insert a  
semicolon (;) between multiple text message  
numbers.  
5
Press Send. Text messages are sent  
immediately.  
TIP  
You can quickly enter text message numbers from your contact  
cards. In To, press [Menu] and select a recipient from the list.  
Then, select the recipient’s phone number.  
To cancel a message, Press [Menu] Cancel Message.  
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TEXT MESSAGING  
DELETE ALL TEXT MESSAGES  
To clear all text messages in a folder, you will need to show all the  
folders and select the folder you want.  
1
In the Home screen, press the left soft key <  
[Start] select Messaging and press O[OK].  
2
3
4
5
Select Text Messages and press O[OK].  
Press [Menu], then select “Folders.”  
Press [Menu] then select “Show all Folders.”  
Select the folder with the text messages you  
want to delete.  
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Press [Menu] “1 Delete”.  
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TEXT MESSAGING  
BE NOTIFIED WHEN A TEXT MESSAGE IS DELIVERED  
By selecting Request message delivery notification you can receive a  
notification on your phone when your message is delivered.  
1
Before sending a text message, Press [Menu]  
Message Options.  
2
3
4
5
Press [Menu], then select “Folders.”  
Press [Menu] then select “Show all Folders.”  
Select Request message delivery notification.  
Press [Done]. When your message is delivered,  
you receive a notification on your phone.  
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MMS MESSAGING  
Multipoint Microwave Service (MMS) allows you to send messages  
directly to other devices without an intervening wireless network.  
This can be an advantage in certain situations. MMS messages are  
composed just as other text messages would be.  
CREATE AN MMS  
Creating an MMS is simple and you can add images or attachments to  
the message.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
5
Select MMS, press O[OK], then press New.  
Enter an e-mail address or phone number.  
Input text message in text box.  
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To add an image, press [Menu] [Add Item] and  
press O[OK], then select Image.  
6
7
Select an image from Picture file browser and  
the image is added to the MMS.  
Press the left soft key <[Send].  
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MMS MESSAGING  
8
The alert message “Confirm? Do you want to  
send this message” is shown up to confirm the  
sending of the message.  
9
Select “Confirm”.  
10  
Select O[OK] to send the message.  
If MMS was sent successfully, a ‘Message sent successfully’ dialog will  
appear.  
TIP  
You can quickly enter MMS numbers from your contact cards.  
In To, press [Menu] and select a recipient from the list. Then,  
select the recipient’s phone number.  
To cancel a message, Press [Menu] Cancel Message.  
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MMS MESSAGING  
MMS MENU OPTIONS  
The Menu supports advanced MMS composer option.  
Menu option  
Description  
Press [Menu] Add Recipient to select the recipient  
address from Contact list or the PIX Place.  
Add Recipient  
You can add content such as image, sound, text,  
video, vCard and vCalendar.  
Press [Menu] Add Item and add content from a  
folder.  
Press [Menu] Add Item, Text: enter a text message  
in the text box.  
Press [Menu] Add Item, Image: select image file  
from MyPicture.  
Add Item  
Press [Menu] Add Item, Sound: select sound file  
from MySounds.  
Press [Menu] Add Item, Video: select video file  
from MyVideos.  
Press [Menu] Add Item, vCard: select a vCard.  
Press [Menu] Add Item, vCalendar: select a  
vCalendar  
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Cancel  
Composer  
Press [Menu] Cancel Composer.  
Cancel MMS message. Back to Inbox  
You can add a picture, video or sound from Camera  
and Voice memo.  
Press [Menu] Create Item, Picture and press O.  
Take a picture with Camera and add it to MMS.  
Press [Menu] Create Item, Video and press O.  
Record a video with Camcorder and add it to MMS.  
Press [Menu] Create Item, Sound and press O.  
Record a Voice Note and add to MMS.  
Create Item  
You can edit MMS properties such as text color and  
content duration.  
Press [Menu] Edit Item.  
Press [Menu] Edit Item Edit, replace picture, sound  
or video of the highlighted content.  
Press [Menu] Edit Item, Text color, change text  
color.  
Edit Item  
Press [Menu] Edit Item Duration, change the  
duration of the highlighted content.  
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MMS MESSAGING  
Menu option  
Description  
You can edit page properties such as page duration  
and background color.  
Press [Menu] Edit Page, Insert Page: insert a new  
page.  
Press [Menu] Edit Page, Move Page: select a page  
number and move.  
Press [Menu] Edit Page, Delete Page: delete a  
current page.  
Edit page  
Press [Menu] Edit Page, Duration: change slide  
duration.  
Press [Menu] Edit Item, Color: change background  
color.  
You can insert a subject and text template in MMS.  
Press [Menu] Insert Item.  
Press [Menu] Insert Item, Subject: enter subject.  
Press [Menu] Insert Item, My text: insert a text  
template.  
Insert  
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Press [Menu] Preview.  
Preview is displayed when MMS message has  
content (image, sound, text or video).  
Preview is not displayed when message is empty.  
Preview  
You can set the importance of MMS.  
Press [Menu] Priority Level.  
Press [Menu] Priority Level, High: set MMS to be  
important.  
Priority Level  
Press [Menu] Priority Level, Normal: set MMS to  
be normal.  
You can remove content such as image, sound, text  
and video.  
Press [Menu] Remove Item.  
Remove Item  
Save  
Press [Menu] Save.  
Save MMS message in draft folder. Back to Inbox.  
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MMS MESSAGING  
VIEW MMS MESSAGES  
To view MMS messages, simply select MMS from the Messaging menu  
and you will see a list of Inbox messages.  
1
2
3
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
Select MMS, press O[OK] for list of Inbox  
messages.  
Press [OK] to play selected message.  
The user should select “Retrieve” to play MMS.  
SELECT MMS IN THE LIST OF MESSAGE TYPE  
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After selecting MMS from the Messaging menu, you will use the Menu  
button to step through each field that is available when composing a  
message.  
1
2
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
Select MMS, press O[OK] for a list of Inbox  
messages.  
3
4
Press [Menu] Reply.  
Open MMS editor and display the “To” field with  
“RE: all sender addresses”.  
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MMS MESSAGING  
5
6
Press [Menu] ‘Reply to all’ to send a reply MMS  
message to all senders.  
Open MMS editor and display “To” field with  
“RE”: all sender addresses including “CC”, “BCC”  
sender.  
7
Press [Menu] Forward to forward MMS message  
Open MMS editor and display “To” field with  
“FW: where you want to send”.  
8
9
Press [Menu] Save to save address to  
phonebook.  
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Press [Menu] Details to show detailed  
information about current MMS message, such  
as message size, sender…  
10  
11  
12  
[Menu] Delete.  
Delete current message in the inbox list.  
Press [Menu] Back to terminate MMS viewer and  
go back to the Inbox message list.  
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MMS MESSAGING  
MMS SETTINGS  
To make it easier and quicker to use the MMS feature of the phone, edit  
the MMS settings in advance of using the program. There are several  
automatic options available.  
1
2
In the Home screen, press the left soft key <  
[Start], select Settings and press O[OK].  
Press “7 MMS Settings”.  
Menu option  
Description  
[Do not Save] Sent MMS will not be saved in  
Sent folder.  
[Auto Save] Sent MMS will be saved in Sent  
folder.  
Auto Save  
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[On] The oldest MMS in inbox folder will be  
removed when the storage is full.  
[Off] The user should remove something when  
the storage is full.  
Auto Erase  
Auto Receive  
Entry Mode  
[On] MMS will be received automatically.  
[Off] The user should select “Retrieve” to receive  
MMS.  
[Abc] Default input mode of Text box will be “Abc”.  
[123] Default input mode of Text box will be “123”.  
[T9Word] Default input mode of Text box will be  
“T9”.  
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MMS MESSAGING  
USE MMS CLIENT  
To use MMS client, you need to set up a connection on your phone,  
such as a modem or wireless connection, which enables you to  
connect to the Internet. MMS client can send / receive MMS messages  
via the Internet connection.  
START MMS CLIENT  
Your phone also has an MMS client that allows you to send MMS  
messages through the internet.You must start the client before you can  
do so.  
1
2
3
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
Select MMS, press O[OK] for a list of Inbox  
messages  
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Select a message in the list.  
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MESSAGING SETTINGS  
There are many settings in the Messaging function of your phone. Use  
the Messaging selection from the home screen to customize how your  
messages are ordered and displayed.  
CHANGE MESSAGING ACCOUNT OPTIONS  
MMS, E-mail and text messages can be displayed differently and you  
can select from many options for each.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
5
Select MMS, E-mail or Text and press O[OK].  
Press [Menu] [Options].  
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Select the type of options to change.  
Press [Done].  
CHANGE HOW THE MESSAGE LIST DISPLAYS  
You can change the order in which messages are displayed and show  
the date and time that messages were received.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
Select MMS, E-mail or Text and press O[OK].  
Press [Menu] [Options] Display.  
Change the display options and Press [Done].  
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MESSAGING SETTINGS  
CREATE A MESSAGE FROM A CONTACT CARD  
Just as you can make phone calls from a contact card, you can select a  
contact and send a message from the contact card.  
1
In the Home screen, Press [Start], select  
Contacts and press O[OK].  
2
3
Select a contact.  
Select the messaging address or phone number  
to use.  
4
5
Select the account to use and press O[OK].  
A new message opens ready for you to complete  
and send.  
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TIP  
To cancel a message, press [Menu] Cancel Message.  
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E-MAIL  
The UTStarcom PN-820 allows you to send emails with several  
options.You can copy, blind copy, set priority, and store emails just as  
you would from a computer. The PN-820 uses Outlook as the default  
mail program.  
CREATE AN E-MAIL MESSAGE  
You can create an email message from a contact card, or by typing in  
the address.  
1
In the Home screen, press left soft key <[Start],  
select Messaging and press O[OK].  
2
3
4
Select Outlook E-mail.  
Press New.  
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In To, Cc, and/or Bcc, enter recipient e-mail  
addresses. Insert a semicolon (;) between the  
multiple addresses.  
5
6
7
8
In Subject, enter a subject.  
Enter a message.  
Press Send.  
E-mail messages are stored in Outbox and are  
sent to recipients the next time you synchronize  
or connect to your e-mail server and send and  
receive mail.  
TIP  
You can quickly enter e-mail addresses from your contact  
cards. In To, press ENTER and select a recipient from the list.  
Then, select the recipient’s e-mail address.  
To set the priority, Press [Menu] Message Options.  
To cancel a message, Press [Menu] Cancel Message.  
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E-MAIL  
OVERVIEW OF E-MAIL SECURITY  
You can help prevent impersonation, tampering, and eavesdropping  
when sending e-mail messages from your Outlook e-mail account by  
using Secure Multipurpose Internet Mail Extensions (S/MIME) digital  
signatures and encryption.  
A signature helps prevent impersonation and tampering. Impersonation  
occurs when a hacker sends e-mail messages and pretends to be  
someone else. Tampering occurs when a hacker intercepts your  
e-mail messages and changes the message without the recipient’s  
knowledge.  
Signing a message applies the sender’s certificate (and public key) to  
the message. This proves to the recipient that the message is from the  
sender and not from an imposter.  
Encryption helps prevent eavesdropping, which occurs when a hacker  
intercepts and reads your e-mail messages. Using a cryptographic  
message format such as S/MIME for encryption helps improve  
e-mail privacy because it converts plain, readable text of the message  
into cipher (scrambled) text. The sender’s messaging program uses  
the recipient’s public key to encrypt (lock) the e-mail message and  
attachments. Only the recipient who has the private key that matches  
the public key you used to encrypt the message can decipher  
(unscramble) the message.  
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A certificate is a digital means of proving your identity. When you send  
a digitally signed message, you are sending your certificate and public  
key. Certificates can expire or be revoked.  
S/MIME encryption and digital signatures for Windows Mobile-  
based devices are available only with Exchange Server 2003  
Service Pack 2 or a later version that supports S/MIME.  
If you aren’t using one of these products, or have not yet  
synchronized, these options are unavailable.  
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E-MAIL  
DIGITALLY SIGN A MESSAGE  
Digitally signing a message applies your certificate with the public key  
to the message. This proves to the recipient that the message is from  
you and not from an imposter, and that the message has not been  
altered.  
1
In the message list, Press [Menu] Switch  
Accounts and select Outlook e-mail.  
2
3
4
Press New.  
Press [Menu] Message Options.  
Select Sign message and press [Done].  
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DOWNLOAD A COMPLETE E-MAIL MESSAGE  
You can save email messages and retrieve them at any time when you  
synchronize or connect to your mail server.  
1
2
3
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
Select an e-mail account and the message to  
download.  
Press [Menu] Download Message.  
The complete message is retrieved the next time  
you synchronize or connect to your e-mail server  
and send and receive e-mail.  
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E-MAIL  
DOWNLOAD AN ATTACHMENT  
In an open message with an attachment to download, press the  
attachment. The attachment is downloaded the next time you  
synchronize or connect to your e-mail server and send and receive  
e-mail.  
If there are multiple attachments in the message, all  
attachments are downloaded.  
ENCRYPT A MESSAGE  
Encrypting a message protects the privacy of the message by  
converting it from plain, readable text into cipher (scrambled) text. Only  
the recipient who has the private key that matches the public key you  
used to encrypt the message can decipher the message.  
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You can encrypt a message without a certificate, however, to read an  
encrypted message you need a valid certificate for decrypting e-mail  
messages.  
1
In the message list, Press [Menu] Switch  
Accounts Outlook e-mail.  
2
3
4
Press New.  
Press [Menu] Message Options.  
Select Encrypt message and press [Done].  
S/MIME encryption and digital signatures for Windows Mobile-  
based devices are available only with Exchange Server 2003  
Service Pack 2 or a later version that supports S/MIME.  
If you aren’t using one of these products, or have not yet  
synchronized, these options are unavailable.  
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E-MAIL  
MARK A FOLDER FOR SYNCHRONIZATION  
When you synchronize your Outlook e-mail account with your PC, the  
same Inbox folders that are in Outlook on your PC are created on your  
phone.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
5
6
7
Select Outlook E-Mail.  
Press [Menu] Folders.  
Press [Menu] Show All Folders.  
Press [Menu] Manage Folders.  
Select a folder to synchronize and press Sync.  
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Press [Done]. The next time you synchronize,  
the folder(s) that you marked on your phone are  
synchronized with the corresponding folders in  
Outlook on your PC.  
ADD A PICTURE TO AN E-MAIL MESSAGE  
You can retrieve pictures that have been downloaded to your phone  
and insert them into your email messages.  
1
2
In the message area of an e-mail message,  
Press [Menu] Insert, then Picture.  
Select the picture you want to add.  
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E-MAIL  
VERIFY THE DIGITAL SIGNATURE ON A SIGNED MESSAGEYOU RECEIVE  
For additional security, you can check digital signatures on messages  
before opening them. In some cases the signatures may not be  
available.  
1
2
3
Open the message that has been digitally  
signed.  
At the top of the message, press View Signature  
Status.  
Press [Menu] Check Certificate.  
There can be several reasons why a digital signature is not  
valid. For example, the sender’s certificate may have expired,  
it may have been revoked by the certificate authority, or the  
server that verifies the certificate is unavailable. Contact the  
sender to report the problem.  
S/MIME encryption and digital signatures for Windows Mobile-  
based devices are available only with Exchange Server 2003  
Service Pack 2 or a later version that supports S/MIME.  
If you aren’t using one of these products, or have not yet  
synchronized, these options are unavailable.  
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E-MAIL  
SEND AND RECEIVE INTERNET E-MAIL MESSAGES  
Using the PN-820 you can connect to the Internet to send and receive  
emails.  
1
2
In the Home screen, press [Start] Messaging.  
Select the Internet e-mail account for which you  
want to send and receive messages.  
3
Press [Menu] Send/Receive. The phone  
connects to your Internet e-mail server and  
sends and receives your messages.  
To stop this process, Press [Menu] Stop Send/Receive.  
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ADD A VOICE RECORDING TO AN E-MAIL MESSAGE  
Inserting a voice recording is useful when you want to verbally explain  
information that is contained in the message.  
1
2
In the message area of an e-mail message,  
Press [Menu] Insert Voice Note.  
Press Record and [Start] speaking into the  
phone’s microphone.  
3
4
5
When finished speaking, press Stop.  
Press [Done].  
Press [Send].  
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E-MAIL  
SET UP AN INTERNET E-MAIL ACCOUNT AUTOMATICALLY  
You can program your phone with an internet email address so your  
address is the default email address.  
1
In the Home screen, press left soft key <[Start],  
select Messaging and press O[OK].  
2
3
4
Select an account.  
Press [Menu] [Option] New Account.  
In Your name, enter your display name for e-mail  
messages.  
5
6
In E-mail address, enter the e-mail address for  
this account.  
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Select Attempt to obtain e-mail settings from the  
Internet and press Next.  
If the account is set up successfully, you will be prompted to  
send and receive e-mail. If not, you must press Next and set up  
the account manually.  
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E-MAIL  
SET UP AN INTERNET E-MAIL ACCOUNT MANUALLY  
Before you set up your Internet e-mail account, ensure that you have  
the necessary information.  
Setting  
User name  
Description  
Usually the first part of your e-mail address,  
which appears before the ‘at’ sign (@).  
Choose a strong password.You will have the  
option to save your password, so that you do  
not need to enter it each time you connect to  
your e-mail server.  
Password  
Domain  
The domain name. This may be required.  
The type of e-mail server that hosts your  
mailbox (POP3 or IMAP4).  
Server type  
A name for this account.You must use a  
different name for each account that you set  
up.  
Account name  
Network  
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The type of network your e-mail server  
connects to.  
Incoming mail  
server  
The name of your e-mail server (POP3 or  
IMAP4).  
Select this to ensure you always receive  
e-mail for this account using an SSL  
connection. This enables you to receive  
personal information more securely. Please  
note that if you select this and your ISP does  
not support an SSL connection, you will not  
be able to connect to receive e-mail.  
Require SSL  
connection  
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E-MAIL  
Setting  
Description  
Outgoing mail  
server  
The name of your outgoing e-mail server  
(SMTP).  
Outgoing server  
requires  
authentication  
Your outgoing e-mail server (SMTP) may  
require authentication. NOTE:Your user  
name and password from above will be used.  
Your outgoing e-mail server may require  
different authentication settings than your  
incoming e-mail server.  
Outgoing server  
settings  
Use different user  
name for outgoing  
server  
A check box that lets you enter separate  
settings for your outgoing e-mail server.  
Your user name for the outgoing e-mail  
server.  
User name  
Password  
Domain  
Your password for the outgoing e-mail server.  
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The domain name of the outgoing e-mail  
server.  
5
A connection that enables you to send  
personal information more securely. Note  
that if you select this and your ISP does not  
support an SSL connection, you will not be  
able to send e-mail.  
Require SSL  
connection  
(Outgoing mail  
server only)  
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E-MAIL  
Now you’re ready to set up your account.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
Select an account.  
Press [Menu] [Option] New Account.  
In Your name, enter your display name for e-mail  
messages.  
5
In E-mail address, enter the e-mail address for  
this account.  
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6
7
Press Next.  
Enter the information above as appropriate until  
setup is complete, and press Finish.  
If you save your password and then lose your phone, someone  
finding your phone might be able to gain access to your e-mail.  
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SETTINGS  
CREATE AND ADD A SIGNATURE TO MESSAGES  
For each account in Messaging, you can specify a signature to be  
automatically inserted into messages that you send.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
Select an e-mail account.  
Press [Menu] [Option] Signatures.  
Scroll to the account for which you are creating  
the signature.  
5
6
Select Use signature with this account.  
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To insert a signature in every message you send,  
select Include when replying and forwarding.  
Otherwise, a signature is inserted only in new  
messages.  
7
Press the Signature box, enter your signature,  
and press [Done].  
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SETTINGS  
DELETE A MESSAGE  
Messages from any account can be deleted. Select the Messaging  
function from the Home screen.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
Select an account.  
Select the message to delete.  
Press [Menu] Delete.  
Messages deleted from the Outlook E-mail account will be  
deleted from Outlook on your PC or Exchange Server the next  
time you synchronize.  
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DELETE AN ACCOUNT  
You can delete accounts you have previously set up in the Messaging  
function.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
Select an account.  
Press [Menu] [Option] Account Options.  
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SETTINGS  
4
5
Select the account to delete.  
Press [Menu] Delete.  
You cannot delete your Text Messages or Outlook e-mail  
accounts.  
EDIT PREDEFINED TEXT  
You can edit the predefined text included with the phone to create  
words or phrases that you frequently use in messages.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
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2
3
Select an account.  
Press New and scroll to the body of the  
message.  
4
5
6
7
Press [Menu] then select “My Text”.  
Press [Menu] then select “Edit My Text”.  
Select the text to edit.  
Edit the text and press [Done].  
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SETTINGS  
EMPTY THE DELETED ITEMS FOLDER  
If you don’t have a need to store deleted items, you can delete the  
Deleted Items folder itself.  
1
In the Home screen, press left soft key <[Start],  
select Messaging and press O[OK].  
2
3
4
Select an account.  
Press [Menu] Folders Deleted Items.  
Press [Menu] Empty Folder.  
FORWARD A MESSAGE  
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When you have received a message, it is possible to forward the  
message to another account or user.  
1
2
3
From an open message, Press [Menu] Forward.  
Enter a message in the message area.  
Press Send.  
If you are forwarding e-mail from the Outlook e-mail account,  
you will send less data if you do not edit the original message.  
This may reduce data transfer costs based on your rate plan.  
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SETTINGS  
INSERT PREDEFINED TEXT INTO A MESSAGE  
To save time when entering text, you can insert predefined text into  
messages.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
Select an account and press New.  
Press [Menu] My Text.  
Press the text you want to insert.  
TIP  
Quickly insert text by entering its associated number.  
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MARK A MESSAGE AS READ OR UNREAD  
You have the option of marking messages you’ve received as Read or  
Unread for later retrieval.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
Select an account.  
Select the message to mark.  
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SETTINGS  
4
5
Press [Menu].  
Press Mark as Read or Mark as Unread. The  
message display is changed to reflect its new  
status: normal text for read messages and bold  
text for unread messages. When you synchronize  
or send and receive e-mail, the message is  
displayed as read or unread in all locations.  
MOVE A MESSAGE TO A DIFFERENT FOLDER  
Whether a message is open or not, you can move it to another folder  
from any account.  
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1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
5
Select an account.  
Scroll to the message to move.  
Press [Menu] Move.  
Press the folder into which to move the message.  
TIP  
You can move an open message in the same manner, by  
pressing Menu ➞ Move.  
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SETTINGS  
OPEN A MESSAGE  
To review or use a message you open it from its account in the  
Messaging function.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
Select an account.  
Select the message to open and press O[OK].  
To return to the message list, press C.  
TIP  
To open the next message in the list from within an open  
message, press right Navigation Key; to open the previous  
message in the list, press left Navigation Key.  
To create a contact card for the sender, Press [Menu] Save to  
Contacts.  
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QUICKLY MOVE BETWEEN ACCOUNTS  
Your messages are stored in accounts and it is convenient to be able to  
move from account to account quickly.  
Do one of the following:  
•
If you have an account open, you can quickly switch to  
another account by pressing right or left Navigation Keys.  
•
Press [Menu] Switch Accounts.  
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SETTINGS  
SEND A MESSAGE DRAFT  
If you wish to have a message draft reviewed, you can retrieve a stored  
draft or an open draft and send it to someone else.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
5
Select an account.  
Press [Menu] Folders.  
Press Drafts and press the draft to open.  
When you have finished composing the  
message, press Send.  
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REPLY TO A MESSAGE  
You can reply to a message you’ve received easily from within an open  
message.  
1
From an open message, Press [Menu] Reply or  
Reply All.  
2
3
Enter a message in the message area.  
Press Send.  
TIP  
If you are replying to an e-mail in the Outlook E-mail account,  
you will send less data if you do not edit the original message.  
This may reduce data transfer costs based on your rate plan.  
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SETTINGS  
RESPOND TO A MEETING REQUEST  
You can receive and respond to Outlook meeting requests on your  
phone in a similar manner as you do in Outlook on your PC.  
1
2
3
4
5
In the Home screen, press [Start] Messaging,  
and select an account.  
Press the meeting request and respond to it as  
follows:  
To accept the meeting request and insert the  
meeting into your calendar, Press [Menu] Accept.  
To decline the meeting request, Press [Menu]  
Decline.  
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To tentatively accept the meeting request and  
insert a tentative meeting into your calendar,  
Press [Menu] Tentative.  
Your response is sent back to the meeting organizer the next  
time you synchronize.  
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SETTINGS  
SAVE A DRAFT OF A MESSAGE  
You can save a draft of a message that you are composing to finish and  
send later.  
1
2
You can save a draft of a message that you are  
composing to finish and send later.  
While in a message you are composing, Press  
[Menu] Save to Drafts. A draft of the message is  
stored in the Drafts folder of the account you are  
in.  
SPECIFY THE LANGUAGE FOR READING A MESSAGE  
The PN-820 has many languages and character sets from which to  
choose. Each message can be composed in whatever language you  
require.  
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1
2
3
From an open message, Press [Menu]  
Languages.  
In E-mail message language, scroll to the  
language.  
Press [Done]. The message is displayed using  
the appropriate characters for the selected  
language.  
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SETTINGS  
STOP ADDING A SIGNATURE TO MESSAGES  
If you have previously added a signature to an account and wish to  
stop using it, you can turn the signature off for that account.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
Select an account.  
Press [Menu] [Option] Signatures.  
If necessary, scroll right or left to switch to the  
account that is using the signature.  
5
Clear Use signature with this account and press  
[Done]. A signature is no longer inserted in  
messages that you send from this account.  
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VIEW AN ATTACHMENT  
Many email messages come with attachments.You can view  
attachments for file types that are supported by the phone.  
1
In an open message containing a downloaded  
attachment, select the attachment.  
You can view attachments only for file types that are supported  
by the phone.You may need to add third party software to view  
documents, spreadsheets, presentations and .pdf files.  
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SETTINGS  
VIEW MESSAGE FOLDER CONTENTS  
You can store messages in folders and create the types of folders you  
need.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
4
5
Select an account.  
Press [Menu] Folders.  
Press the folder to view.  
To return to the message list view of the Inbox  
folder, Press [Menu] Folders Inbox.  
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TIP  
To view all Outlook E-mail folders, including those not marked  
for synchronization, Press [Menu] ➞ Show All Folders.  
VIEW THE INBOX MESSAGE LIST  
Your messages reside in an inbox.You can review the messages stored  
in the inbox.  
1
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
2
3
Select an account.  
The Inbox message list displays your received  
messages.  
TIP  
To quickly view new messages, press the message notification  
area In the Home screen.  
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SETTINGS  
VIEW THE LIST OF ACCOUNTS  
If you have added accounts to your phone, you can see a list of all the  
accounts at one time.  
1
2
In the Home screen, press the left soft key <  
[Start], select Messaging and press O[OK].  
The list of accounts displays with the number of  
unread messages in the Inbox of each account  
shown in parentheses.  
TIP  
You can open an account by selecting it in the list.  
WHAT IS SSL?  
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Secure Sockets Layer (SSL) is a security protocol that enables you to  
send personal information in a more secure manner over the Internet.  
When you send a message from an account that you have with an  
Internet service provider (ISP) or from an account that you access  
using a VPN server connection (typically a work account), Messaging  
always tries to use an SSL connection. However, sometimes the e-mail  
server on the other end doesn’t support SSL, so in order to send the  
message, it is sent without an SSL connection.  
To ensure that your e-mail is always sent using an SSL connection or  
not at all, select Require SSL connection when you set up your e-mail  
account.  
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MODEM  
ACTIVATE THE USB MODEM  
The PN-820 comes with a USB modem pre-installed.You can use the  
modem for rapid data transfer, but first you must activate it.  
1
In the Home screen, press [Start], select  
Settings and press O[OK].  
2
3
4
Scroll to Connections and press O[OK].  
Select Modem Link and press O[OK].  
Use the left and right Navigation Keys to select  
status.  
5
6
Select Active.  
Press [Done].  
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MODEM  
DEACTIVATE THE USB MODEM  
When not in use, it is possible to deactivate the USB modem. This will  
allow you to use the ActiveSync program.  
1
In the Home screen, press [Start], select  
Settings and press O[OK].  
2
3
4
Scroll to Connections and press O[OK].  
Select Modem Link and press O[OK].  
Use the left and right Navigation Keys to select  
status.  
5
6
Select Inactive.  
Press [Done].  
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You must deactivate the USB modem if you want to use  
ActiveSync.  
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MEMO  
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Chapter 6  
PICTURES &VIDEOS,  
CAMERA,  
FUN & GAMES  
This chapter addresses picture and video functions including:  
PICTURES & VIDEOS  
CAMERA CONTROLS  
GAMES  
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PICTURES & VIDEOS  
Use the Pictures & Videos program to take, view, and edit pictures as  
well as record and launch video clips stored on your device or on a  
storage card.You can also send pictures and video clips to others, or  
set a picture as the background In the Home screen.You can see your  
pictures individually, as thumbnails, or as part of a slide show.You can  
edit your pictures by cropping, rotating, and adjusting the brightness  
and contrast.  
SELECT VIDEO QUALITY  
You can specify the quality (video resolution and sound fidelity) and  
size of the video clips you record.  
1
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
2
3
Select Camera.  
Press “1” key to change the mode to  
Camcorder  
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4
5
Press [Options] and select Camcorder.  
Select Quality, and then select the setting you  
want. If the Mode is MMS Video, the Quality is  
fixed with Medium.  
6
Select OK.  
Video clips of higher quality require more memory.  
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PICTURES & VIDEOS  
COPY AN IMAGE TOYOUR PHONE  
You can upload standard image files from a PC to your phone.You  
should customize the size and resolution of your images for display on  
the phone screen.  
1
2
Connect the phone to your PC.  
On your PC, copy the image file you want. The  
file format must be .gif, .jpg, or .bmp.  
3
In ActiveSync on your PC, click Explorer and  
double-click My Windows Mobile-Based Device.  
Do one of the following:  
•
Double-click My Documents, double-click My Pictures, and  
paste the image file into that folder.  
•
If you plan to use the image as your Home screen  
background, double-click Application Data, double-click  
Home, and paste the image into that folder.  
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For best results, use images with the same screen resolution  
as your phone’s screen resolution, either 240x320 pixels, or  
176x200 pixels, depending on the phone. See also, Change  
the Home screen appearance.  
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PICTURES & VIDEOS  
TAKE PICTURES USING A TIMER  
Using the timer, you can be in the picture you take. Just place the  
phone on a stable support and press the camera button, then get into  
position.  
1
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
2
3
4
Select Camera.  
Press [Options] and select Camera.  
Select Self Timer, and then select the setting you  
want.  
5
After the timer interval, the picture is taken  
and automatically saved to the default storage  
location.  
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TIP  
Take a test picture to find out how long the timer runs.  
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PICTURES & VIDEOS  
ADJUST PICTURES AND VIDEO FOR LIGHTING CONDITIONS  
White balance settings optimize pictures and video clips for the type  
of ambient light. If you are not sure what to select, try the Automatic  
setting.  
1
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
2
3
4
Select Camera.  
Press [Options] and select General.  
Select a white balance setting that matches the  
available light source.  
SELECT WHERE PICTURES ARE SAVED  
You can set the default location where pictures are saved. If you  
select main memory, pictures are saved to permanent storage on your  
device, which may require that you consider the storage needs of other  
programs.  
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1
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
2
3
4
Select Camera.  
Press [Options] and select General.  
Select Storage, and then select the setting you  
want.  
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PICTURES & VIDEOS  
CREATE A PICTURES FOLDER  
You can organize and store your pictures and images in separate  
folders you will create.  
1
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
2
3
Press [Menu] select [Edit] and press O [OK].  
Press New Folder.  
EDIT A PICTURE  
You can actually edit pictures and videos on the PN-820 using the  
Menu key.  
1
2
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
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Select the picture to edit, and press left soft key  
< [View].  
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PICTURES & VIDEOS  
3
Press [Menu] [Edit] and press O [OK].  
Do one of the following:  
•
To rotate a picture 90 degrees counterclockwise, press  
[Menu] Rotate.  
•
To crop a picture, press [Menu] Crop. Then, position  
the selection cursor to mark the upper left corner of the  
picture, press Next, and then position the cursor to mark  
the lower right corner of the picture. Press Finish to see  
the cropped picture.  
•
•
To auto correct a picture, press [Menu] Auto Correct.  
Press [Done].  
TIP  
To undo an edit, press [Menu] ➞ Undo.  
To cancel all unsaved edits made to the picture, press  
[Menu] ➞ Cancel.  
VIEW PICTURES AS A SLIDE SHOW  
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However you have stored the pictures and videos, you can review them  
consecutively in a slide show format.  
1
2
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
Press [Menu] Play Slide Show.  
TIP  
To stop the slide show, select Slide Show toolbar and press the  
Close button.You can also pause the slide show and rotate the  
view using the toolbar. To move forward or backward through  
the slides, press left and right Navigation Keys.  
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PICTURES & VIDEOS  
SET A PICTURE AS THE HOME SCREEN  
Any picture you have uploaded can be saved as the background for the  
Home screen.  
1
2
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
Select the picture to set as the background and  
press [View].  
3
4
Press [Menu] Use as Home Screen.  
Use Navigation Keys to select the portion of the  
picture you want to use, and press Next.  
5
6
Use Adjust the transparency to select a higher  
percentage for a more transparent picture or a  
lower percentage for a more opaque picture.  
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Press Finish.  
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PICTURES & VIDEOS  
SEND A PICTURE  
You can attach pictures to messages and send them to someone else  
when your phone synchronizes with your PC.  
1
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
2
3
4
5
Select the picture to send.  
Press [Menu] Send.  
Select the account to use and press Select.  
A new message is created with the picture  
attached.  
6
7
Enter the recipient name and subject, and press  
Send.  
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The message will be sent the next time you  
synchronize your phone with your PC.  
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PICTURES & VIDEOS  
SAVE A COPY OF A PICTURE  
Store pictures in your phone by saving it to a pre-created folder.  
1
2
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
Select the picture to save and press [Menu]  
[Edit].  
3
4
Press [Menu] Save As.  
Enter a name for the picture and press [Done].  
TIP  
To cancel all unsaved changes, press [Menu] Cancel.  
VIEW PICTURES ONYOUR PHONE  
You can view pictures stored on your phone or on a plug-in storage  
card.  
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1
2
In the Home screen, press [Start], select  
Pictures & Videos and press O [OK].  
Select a picture and press [View].  
TIP  
To view pictures located on a storage card, press [Start] ➞  
Pictures & Videos. Press [Menu] Storage Card. (You may need  
to scroll to view this option.)  
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PICTURES & VIDEOS  
CAMERA  
• Supports JPEG File Format (jpg)  
VIDEO  
• Supports QCIF(176x144) size of video  
• Supports 3gpp2 File Format (3g2)  
RECORD A VIDEO  
By using the camera function, you can take pictures or you can record  
video by selecting the Camcorder option.  
1
2
In the Home screen, press [Start], select Camera  
and press O [OK].  
Press “1” on the keypad. The first left icon in  
upper Menu bar changes to Camcorder icon  
Aim your camera and press O [OK].  
To stop recording, press “OK” again.  
.
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3
4
5
You can see the first frame of recording file.  
Press “OK” is return to preview, select “Delete  
File” is delete the recording file just now, and  
“Send to MMS” is that attach to MMS message.  
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PICTURES & VIDEOS  
PLAY RECORDED FILE  
After you’ve recorded and stored a video file, you can retrieve it at any  
time and play it back on the phone.  
1
Press “1” on the keypad. The first left icon in  
upper Menu bar changes to Camcorder icon  
.
2
3
Press left soft key < [MY FLIX].  
Choose the file that you want to play, and press  
O [OK].  
4
5
Not supports Flash on recording.  
Not supports SelfTimer on recording.  
TAKE A PICTURE  
• Supports 160x120, 320x240, 640x480, 1280x960, 1280x1024 size  
of video.  
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• Stored JPEG file format (jpg)  
• You can choose low, medium or high quality.  
TAKE A PICTURE (MULTISHOT)  
• Supports maximize resolution is 640x480.  
• Supports multi still shot is max 4 shot.  
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PICTURES & VIDEOS  
SNAPSHOT  
To take a quick picture, you will use the snapshot feature of the phone.  
After taking a picture, you can store it, delete it, or forward it.  
1
2
In the Home screen, press [Start], select Camera  
and press O [OK].  
Press “1” on the keypad. The first left icon in  
upper Menu bar changes to picture icon  
Aim your camera and press O [OK].  
Change camera screen to review screen.  
.
3
4
5
Press “OK” is return to preview, select “Delete  
File” is delete the captured file just now, and  
“Send to MMS” is that attach to MMS message.  
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VIEWING SAVED FILE  
After a file has been saved it is very simple to view the saved file from  
the MY PIX feature.  
1
Press “1” on the keypad. The first left icon in  
upper Menu bar changes to picture icon  
.
2
3
Press left soft key < [MY PIX].  
Choose the file that you want to view, and press  
O [OK].  
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CAMERA CONTROLS  
Just as with an ordinary camera, your phone can be adjusted to control  
the brightness, color, resolution etc. From the General Options menu  
you have access to all the image parameters you will want to adjust.  
GENERAL OPTION  
The general option menu is reached after selecting Camera from the  
Home screen and gives you access to these parameters: storage,  
balance, white balance, and color effect.  
1
In the Home screen, press [Start], select Camera  
and press O [OK].  
2
3
4
5
6
Press right soft key > [Options] .  
Select [General] and press O [OK].  
Change values using Navigation Keys  
Press O [OK] to apply the chosen values.  
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If you do not wish to apply new value, press  
Cancel.  
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CAMERA CONTROLS  
Item  
Description  
Choose storage in list  
Default value is ‘Device’.  
[Device] Capture files keep in the Device of  
file box.  
Storage  
[SD Card] Capture files keep in the “SD  
Memory Card”  
Choose brightness in list  
Default value is ‘0’.  
[-2] Preview or capture file’s brightness is  
very dark.  
[-1] Preview or capture file’s brightness is a  
little dark.  
[0] Preview or capture file’s brightness is  
normal.  
Brightness  
[1] Preview or capture file’s brightness is a  
little bright more than normal.  
[2] Preview or capture file’s brightness is very  
bright more than normal.  
Choose white balance in list  
Default value is “Auto”.  
[Auto] Auto control of the white value.  
[Sunny] Sunny setting of the white value.  
[Cloudy] Cloudy setting of the white value.  
[Tungsten] Tungsten setting of the white  
value.  
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White Balance  
[Fluorescent] Fluorescent setting of the white  
value.  
[Darkness] Darkness setting of the white  
value.  
Choose color effect in list  
Default value is “Normal”.  
[Normal] Color effect is normal.  
[Black & White] Color effect is black & white.  
[Antique] Color effect is antique.  
[Negative] Color effect is Negative.  
Color Effect  
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CAMERA CONTROLS  
CAMERA OPTIONS  
Camera Options allows you to control the resolution, self timer, flash,  
shutter sounds, quality, and multishot parameters.  
1
Press “1” on the keypad. The first left icon in  
upper Menu bar changes to picture icon  
Press right soft key > [Options] .  
Select [Camera] and press O [OK].  
Change values using Navigation Keys  
.
2
3
4
5
Press O [OK] to apply the chosen values. The  
Camera screen is displayed.  
6
If you do not wish to apply new values, press  
Cancel.  
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CAMERA CONTROLS  
Item  
Description  
Choose Resolution in list  
Default value is ‘640x480’.  
[160x120] Camera resolution is 160x120  
Resolution  
Self Timer  
[320x240] Camera resolution is 320x240  
[640x480] Camera resolution is 640x480  
[1280x960] Camera resolution is 1280x960  
[1280x1024] Camera resolution is 1280x1024  
Choose Self Timer in list  
Default value is ‘Off’.  
[Off] Push ‘OK key’, take a photograph  
directly.  
[5 (Sec)] Push ‘OK key’ take a photograph  
after 5 sec.  
[10 (Sec)] Push ‘OK key’ take a photograph  
after 10 sec.  
Choose flash in list  
Default value is ‘Off’.  
Flash  
[Off] Off the camera flash.  
[On] On the camera flash.  
[Only This] On the camera flash once.  
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Choose Shutter Sound in list  
Default value is ‘Shutter’.  
[Off] Not sound of Shutter.  
[Shutter] Sound of trip the shutter.  
[Cheese] Say “Cheese”.  
[Ready 3 2 1] Say “3 2 1”.  
[Smile] Say “Smile”.  
Shutter Sound  
Choose Quality in list.  
Default value is “Medium”.  
Low quality then small file size and High  
quality then grow file size.  
Quality  
[Low] Low quality setting the still shot.  
[Medium] Medium quality setting the still shot.  
[High] High quality setting the still shot.  
Choose Multishot in list.  
Default value is “Off”.  
[Off] Off the Multishot.  
Multishot  
[4] Make a photograph 4 times continuity.  
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CAMERA CONTROLS  
CAMCORDER OPTIONS  
The Camcorder Options allows you to control video features such as  
resolution and quality, and allows you to select the mode and turn the  
audio on and off.  
1
In the Home screen, press [Start], select Camera  
and press O [OK].  
2
3
4
5
6
7
Press “1” key to access Camcorder.  
Press right soft key > [Options] .  
Select [Camcorder] and press O [OK].  
Change values using Navigation Keys.  
Press O [OK] to apply the chosen values.  
If you do not wish to apply new value, press  
Cancel.  
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CAMERA CONTROLS  
Item  
Description  
Choose camcorder resolution in list  
Default value is ‘176x144’.  
Camcorder resolution is only supports  
176x144.  
Resolution  
Quality  
Choose Quality in list  
Default value is Medium  
[Low] Low quality setting the capture movie.  
[Medium] Medium quality setting the capture  
movie.  
[High] High quality setting the capture movie.  
If the Mode is MMS Video, the Quality is fixed  
with Medium.  
Choose Camcorder record mode in list  
Default value is ‘MMS Video’.  
[Normal Video] Recording video.  
[MMS Video] Recording video to insert to  
MMS message. The recording time is limited  
to 15 seconds and the quality is fixed with  
Medium. The maximum Audio-Video file size  
available in MMS is 195KB.  
Mode  
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Recording with audio  
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CAMERA CONTROLS  
OVERVIEW OF THE DEFAULT HARDWARE BUTTON ASSIGNMENTS  
By default, these hardware buttons are assigned to Camera functions.  
Hardware Button  
OK  
Camera/Camcorder Function  
[Start] Record Video/Stop Record Video,  
Take a picture  
NAVIGATION left  
NAVIGATION right  
NAVIGATION up  
NAVIGATION down  
Brightness down  
Brightness up  
Zoom in  
Zoom out  
Swap Mode between Camera and  
Camcorder  
1
2
Flash set in Camera mode, Storage in  
Camcorder  
3
4
5
6
Self Timer set in Camera mode  
Resolution set in Camera mode  
Storage in Camera mode  
Picture Quality set in Camera mode  
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GAMES  
There are two games included with your PN-820: Solitaire and Bubble  
Breaker.  
SOLITAIRE  
START A GAME OF SOLITAIRE  
1
In the Home screen, press [Start] Games  
Solitaire.  
2
3
Start new game  
When you have finished playing a game, begin a  
new one by pressing [Menu] New Game.  
HOW TO MOVE CARDS  
A number or character is displayed above each card stack.  
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1
On the keypad, press the number or character  
above the card you want to move, and then  
press the number or character above the stack to  
which you want to move the card.  
2
To move a card up to one of the four stacks in  
the right-hand corner of the screen, press the  
number above the card in the lower stack, and  
then press up Navigation Key.  
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GAMES  
PLAY SOLITAIRE  
1
Move any aces on the seven stacks to the four  
card spaces at the top of the screen, and then  
make any other available plays.  
2
When you have made all available plays, press  
Draw to turn over cards.  
The top card that is face up on the deck is always available for  
play.  
BUBBLE BREAKER  
OVERVIEW OF BUBBLE BREAKER  
Bubble Breaker is easy to learn, yet difficult to master. The objective is  
to align similar bubbles to form large blocks of bubbles before bursting  
them. The more bubbles you have in the block before they are burst,  
the greater number of points you will receive.  
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To burst a bubble, the bubble must be connected to other similar  
bubbles on the playing board. If you press a bubble that is connected,  
those connected bubbles will be highlighted and a text bubble will pop  
up, displaying that block’s potential bubble points. Press the selection  
again to burst the bubbles.  
BREAKER BONUS  
If you manage to leave fewer than five bubbles on the board you will be  
rewarded with more points at the conclusion of the game.  
Undo  
Moves in Bubble Breaker can be undone. To take back the last move  
you made, Press [Menu] Undo.  
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GAMES  
START BUBBLE BREAKER  
1
In the Home screen, press [Start], select Games,  
then Bubble Breaker.  
Set Bubble Breaker options  
Bubble Breaker allows you to vary your playing  
experience.  
In Bubble Breaker, Press [Menu] [Options], and  
select the following:  
•
•
Play Sounds: Turns game sounds on or off.  
Guest Mode: Enables guests to play without affecting the  
statistics.  
•
•
Style: Changes the style for new games as follows:  
Standard: the default mode of play where there is a set  
number of bubbles that will not increase.  
•
Continuous: whenever a vertical set of bubbles has been  
burst and the remaining bubbles have shifted over to the  
right, a new, randomly selected column of bubbles will  
pop up on the left, allowing a game to be played for an  
extended amount of time.  
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•
•
•
Shifter: when a set of bubbles has been burst, all  
remaining bubbles to the top and left will shift down and to  
the right.  
MegaShift: a combination of the shifter and continuous  
styles where bubbles will shift down and to the right while  
empty columns will fill on the left.  
Breakers: Changes the color of the bubbles from Colorful  
to Grayscale.  
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GAMES  
View Bubble Breaker statistics  
Bubble Breaker records your statistics for each playing style.  
Press [Menu] Statistics.  
•
•
Games: the total number of games played.  
Average: the average score across all games played in  
that style.  
•
•
High: the high score for the particular style.  
Big Burst: the highest scoring single burst.  
TIP  
To reset all your statistics, press Reset.  
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Chapter 7  
MOBILE INTERNET  
EXPLORER  
This chapter addresses Internet services and web browsing.  
For more detailed information contact your service provider.  
USING INTERNET EXPLORER  
BROWSER MENU  
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MOBILE INTERNET EXPLORER  
ADD A WEB PAGE TO THE FAVORITES LIST  
Internet Explorer functions on your phone much the same as it does on  
your PC.You can maintain a list of web sites in your favorites list. Add  
each site to the list through the Internet Explorer menus.  
1
2
From the Home screen, press [Start] and select  
Internet Explorer.  
Press [Menu] Address Bar, enter the address of  
the page you want to add and press Go.  
3
4
Press [Menu] Add to Favorites.  
Confirm or change the name and Web page  
address.  
5
6
In Folder, select a location for this favorite.  
Press Add.  
TIP  
A quick way to add favorites to your phone is to synchronize  
with your PC using ActiveSync. For more information, see  
ActiveSync Help on your PC.  
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See also  
Go to a Web page.  
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MOBILE INTERNET EXPLORER  
CHANGE CONNECTION OPTIONS  
Depending on your location and your access settings, you can connect  
to different networks through Internet Explorer.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
4
5
Press [Menu] [Options].  
Press Connections.  
Do one of the following:  
To allow Internet Explorer to select network  
settings, select Automatically detect settings.  
6
7
To manually choose network settings, in Select  
network, select the network to which Internet  
Explorer should connect.  
Press [Done].  
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MOBILE INTERNET EXPLORER  
CHANGE WEB PAGE DISPLAY OPTIONS  
There are Web page display options to choose from: one column,  
default, and desktop.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
Select one of web site.  
Press [Menu] [View].  
Select one of the following:  
•
•
One Column: Arranges the content into one column that  
is as wide as the screen. This means that you will rarely  
have to scroll horizontally.  
Default: Maintains a layout similar to what you see on a  
desktop computer, but makes items smaller and arranges  
the content so that you can see most of it without having  
to scroll horizontally.  
•
Desktop: Keeps the same layout and size as on a desktop  
computer, which will require both horizontal and vertical  
scrolling.  
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MOBILE INTERNET EXPLORER  
CLEAR HISTORY, COOKIES, OR TEMPORARY FILES  
Internet explorer typically stores a list of the sites you’ve visited,  
cookies (files simplifying return to a site), or temporary files. Clearing  
these files is simple.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
4
Press [Menu] [Options].  
Press Memory.  
Select the type of memory to clear and press  
Clear.  
5
Press Yes, and then press [Done].  
CREATE A NEW FOLDER IN FAVORITES  
If you have more than a few web sites in your Favorites list, it may be  
convenient to arrange the sites in folders on your favorites list.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
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2
3
4
5
Press Favorites.  
Press [Menu] Add Folder.  
In Name, enter a name for the folder.  
Press Add.  
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MOBILE INTERNET EXPLORER  
DELETE A FAVORITE  
Any favorite can be deleted from your favorites list at any time.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
4
5
Press Favorites.  
Select the favorite to delete.  
Press [Menu] Delete.  
Press Yes to confirm the deletion.  
DISCONNECT FROM THE INTERNET  
Be sure to disconnect from the Internet when you are finished using it.  
Connections will time out automatically if there is no activity, but it is a  
good idea to disconnect manually.  
Internet browser is not disconnected by user because this  
device is always on.  
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MOBILE INTERNET EXPLORER  
EDIT A FAVORITE  
You can change the name, URL, or description of a web site in your  
favorites list.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
4
5
Press Favorites.  
Select the favorite to edit.  
Press [Menu] [Edit].  
Make your changes and press [Done].  
GO TO A LINK  
If you have previously set up links, you can access them from the main  
page of Internet Explorer.  
1
2
3
From the Home screen, press [Start] and select  
Internet Explorer.  
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Scroll vertically or horizontally to see all available  
links.  
Press the link.  
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MOBILE INTERNET EXPLORER  
GO TO A WEB PAGE  
The Internet Explorer on your phone accesses web pages by letting  
you enter the address in the address bar after pressing the menu key.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
Press [Menu] Address Bar.  
Enter the address, and press Go.  
GO TO A WEB PAGE IN THE HISTORY LIST  
You also have access to web pages you’ve visited by using the History  
list in Internet Explorer.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
Press [Menu] History.  
Select the Web page, and press Go.  
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To return to the Web page you were viewing, press C key.  
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MOBILE INTERNET EXPLORER  
OPEN INTERNET EXPLORER  
Internet Explorer is one of the easily accessible options from the Home  
Screen.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
REFRESH A WEB PAGE  
To refresh a web page use the Menu soft key and select Refresh.  
1
2
3
From the Home screen, press [Start] and select  
Internet Explorer.  
If necessary, select the Web page in your  
Favorites or History list, and press Go.  
Press [Menu] Refresh.  
RETURN TO A WEB PAGEYOU VISITED IN THE SAME SESSION  
You can return to a web page or scroll back through pages you’ve  
visited in a session just as you would use the “Back” button on a PC.  
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1
On a Web page, press C key repeatedly until  
the page appears.  
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MOBILE INTERNET EXPLORER  
VIEW A FAVORITE  
To view a favorite site at any time, just go into the Favorites list and  
select the site you wish to visit.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
Press Favorites.  
Select a favorite and press Go.  
VIEW A LIST OF RECENTLY-VISITED WEB PAGES  
The History function of Internet Explorer allows you to select a site  
you’ve already visited and go to that site.  
1
2
From the Home screen, press [Start] and select  
Internet Explorer.  
Press [Menu] History.  
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MOBILE INTERNET EXPLORER  
MOVE A FAVORITE TO A FOLDER  
After you’ve created folders in your Favorites list, you can move any of  
the sites already on the list into one of the folders.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
4
5
Press Favorites.  
Select the favorite to move.  
Press [Menu] [Edit].  
Under Folder, scroll to the folder to which you  
want to move the favorite.  
6
Press [Done].  
CHANGE THE SIZE OF TEXT ON WEB PAGES  
The text on the Web pages displayed on your phone can be made  
larger or smaller.  
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1
2
From the Home screen, press [Start] and select  
Internet Explorer.  
Press [Menu] Zoom and select the size you  
want.  
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MOBILE INTERNET EXPLORER  
SHOW OR HIDE PICTURES ON WEB PAGES  
The screen on your phone can be optimized by hiding or unhiding  
pictures displayed on web pages.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
Press [Menu] [View] Show Pictures.  
A check mark next to Show Pictures indicates  
that pictures will be displayed on Web pages.  
VIEW A PAGE IN FULL SCREEN MODE  
You can toggle back and forth between a full screen or a minimized  
screen on your phone’s display.  
1
2
From the Home screen, press [Start] and select  
Internet Explorer.  
Press [Menu] [View] Full Screen.  
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TIP  
To exit full screen mode, press either SOFT KEY, and then  
Press [Menu] [View] Full Screen to cancel the selection.  
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MOBILE INTERNET EXPLORER  
SEND A LINK VIA E-MAIL  
One of the options your phone provides is sending a link through e-  
mail.You will use the Tools menu on the Internet Explorer menu bar.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
4
5
Go to the Web page you want to send.  
Press [Menu] Tools Send Link via E-mail.  
Select Text Messages or Outlook E-mail.  
A new message is created with the page address  
inserted in the message body.  
See also,  
Go to a Web page  
Go to a Web page in the History list  
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MOBILE INTERNET EXPLORER  
ADJUST THE SCROLLING SPEED  
You will use the scrolling feature of the phone to view web pages – it  
can be adjusted to scroll as slowly or as quickly as you need.  
1
From the Home screen, press [Start] and select  
Internet Explorer.  
2
3
4
Open a Web page.  
Do one of the following:  
Press NAVIGATION to scroll from link to link on  
the page.  
5
Press and hold NAVIGATION for more than three  
seconds to accelerate scrolling.  
See also,  
Change Web page display options  
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Chapter 8  
PC CONNECTIVITY,  
BLUETOOTH AND  
ACTIVESYNC  
This chapter addresses Bluetooth and ActiveSync functions.  
ACTIVESYNC  
ACTIVESYNC TROUBLESHOOTING  
BLUETOOTH  
CONNECTING TO YOUR PC  
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ACTIVESYNC  
Microsoft ActiveSync synchronizes data between your phone and PC.  
ActiveSync is already installed on you phone, but you need to install it  
on your PC before you can synchronize data.  
INSTALL AND SET UP ACTIVESYNC  
Install ActiveSync on your PC as described on the Windows Mobile  
Getting Started Disc. After Setup completes, the Sync Setup Wizard  
automatically starts when you connect your phone to the PC.  
Follow the instructions on the screen to complete the wizard. In the  
Sync Setup Wizard, you can:  
• Create a synchronization relationship between your PC and the  
phone.  
• Configure an Exchange Server connection to synchronize directly  
with Exchange Server. To synchronize your phone with Exchange  
Server, obtain the name of the Exchange Server, your user name,  
password, and domain name from your administrator before  
completing the wizard.  
• Choose information types to synchronize.  
When you finish the wizard, ActiveSync synchronizes your  
phone automatically. Once synchronization completes, you can  
disconnect your phone from your PC.  
See also  
Connect the phone  
Change ActiveSync settings  
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ACTIVESYNC  
SET UP AN EXCHANGE SERVER CONNECTION  
To complete this configuration, you will need to get the name of the  
server and the server domain name from your service provider or  
system administrator.You must also know your Exchange user name  
and password.  
Before changing synchronization settings on the phone,  
disconnect it from your PC.  
1
2
In the phone Home screen, press left soft key <  
[Start], select ActiveSync and press O [OK].  
Press [Menu] select Configure Server and  
press O [OK]. If you have not yet set up sync  
with Exchange Server, this will say Add Server  
Source.  
3
In Server address, enter the name of the server  
running Exchange Server, and press left soft key  
< [Next].  
4
5
Enter your user name, password, and domain  
name, and press Next.  
If you want the phone to save your password  
so that you will not need to enter it again when  
connecting, select the Save password check box  
and press O [OK].  
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ACTIVESYNC  
6
7
8
9
Select the check boxes for the types of  
information items that you want to synchronize  
with Exchange Server.  
To change available synchronization settings,  
select the type of information, and press [Menu]  
select Settings and press O [OK].  
To change the rules for resolving synchronization  
conflicts, press [Menu] select Advanced and  
press O [OK].  
Press Finish.  
CHANGE ACTIVESYNC SETTINGS  
Once you set up synchronization using the Sync Setup wizard on the  
PC, you can later change your synchronization settings:  
• If you want to change ActiveSync settings for synchronizing with a  
PC, use ActiveSync on the PC. For more information, see “Changing  
the amount of information synchronized” in ActiveSync Help on the  
PC.  
• If you want to change ActiveSync settings for synchronizing with  
Exchange Server, use ActiveSync on your phone, as described in  
“Change settings for an information type.”  
See also  
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Install and set up ActiveSync  
Connect the phone  
Change settings for an information type  
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ACTIVESYNC  
SCHEDULE SYNCHRONIZATION AS ITEMS ARRIVE  
You can schedule automatic synchronization between your phone and  
Exchange Server every time an item arrives or is changed in Exchange  
Server if your company is running Exchange Server with Exchange  
ActiveSync, and after your first full synchronization with Exchange  
Server.  
1
2
On the phone Home screen, press [Start], select  
ActiveSync and press O [OK].  
Press the right soft key > [Menu] select  
Schedule and press O [OK].  
3
4
Do one or both of the following:  
In Peak times, select As items arrive. It’s more  
cost-efficient to synchronize at regular intervals  
when mail volume is high.  
5
6
In Off-peak times, select As items arrive. This  
can be more cost-efficient than synchronizing on  
a regular schedule when mail volume is low.  
Press [Done].  
Before changing synchronization settings on the phone,  
disconnect the phone from your PC.  
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ACTIVESYNC  
CHANGE THE SYNCHRONIZATION SCHEDULE  
Before changing synchronization settings, disconnect the phone from  
your PC.  
1
2
3
On the phone Home screen, press [Start], select  
ActiveSync and press O [OK].  
Press right soft key > [Menu] select Schedule  
and press O [OK].  
Do one or more of the following:  
To sync  
Do this  
When you are working, or  
e-mail volume is high  
Select an appropriately frequent  
interval in the Peak times list.  
Select a longer interval or As items  
arrive in the Off-peak times list.  
When e-mail volume is low  
Select the Use above settings while  
roaming check box. To minimize  
roaming charges, clear the check  
box, and synchronize manually while  
roaming.  
While roaming  
When you Press Send in  
Messaging on the phone  
Select the Send outgoing items  
immediately check box.  
The device power-down timer is reset each time you  
synchronize. If you schedule a synchronization interval that is  
shorter than the time interval set for the device to automatically  
power down, the device will never turn off to save battery  
power.  
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To change peak time settings to more accurately adjust to  
periods of e-mail volume for you, press [Menu] ➞ Peak Times.  
TIP  
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ACTIVESYNC  
START AND STOP SYNCHRONIZATION  
The ActiveSync program allows you to access a PC to keep information  
on both the PC and the phone current. There are several types of  
information you will want to keep updated on both.  
1
2
3
On the phone Home screen, press [Start], select  
ActiveSync and press O [OK].  
Press the left soft key < [Sync] and press O  
[OK].  
To stop synchronizing, press Stop.  
You can start and stop synchronization only if your phone  
already has a sync relationship with a PC or Exchange Server.  
VIEW INFORMATION ABOUT SYNC STATUS  
ActiveSync keeps synchronization status messages on a status page  
for you to view at any time.You can view status in one of the following  
ways:  
• When alert text is displayed on the ActiveSync main page, press the  
alert text to open the status page.  
• Press [Menu] select Status and press O [OK].  
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Some errors interfere with automatic synchronization.  
If you suspect that a scheduled synchronization has not  
occurred, you should attempt to manually synchronize your  
information. Successfully completing manual synchronization  
resets automatic synchronization. For more information, see  
“Synchronizing Information” in ActiveSync Help on the PC.  
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ACTIVESYNC  
CHANGE SETTINGS FOR AN INFORMATION TYPE  
Before changing synchronization settings on the phone, disconnect it  
from your PC.  
1
In the Home screen, press [Start], select  
ActiveSync, press O [OK].  
2
3
4
5
Press Menu, select [Options] and press O [OK].  
Select one of the information types.  
Do one of the following:  
To view or change settings for an information  
type (when available), press Settings.  
6
To view or change settings for a computer or  
Exchange Server, Press [Menu] select Settings  
and click O [OK].  
7
8
Change the amount of information to be  
synchronized or other settings.  
Press [Done] (or Finish in the Exchange Server  
settings wizard).  
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ACTIVESYNC  
CONNECT THE PHONE  
There are several options for connecting your phone to your PC. Both  
devices will need to use the ActiveSync program.  
To synchronize using ActiveSync, you must install ActiveSync  
on your PC before connecting your phone to the PC.  
1
2
Turn on the phone.  
Connect your phone to your PC using a serial  
cable, USB cable, or Bluetooth connection. For  
more detailed information, see “Connecting a  
mobile device to a PC” in ActiveSync Help on  
your PC.  
See also  
Install and set up ActiveSync  
Change ActiveSync settings  
CONNECT TO A PC USING CHARGEABLE USB CABLE  
The UTStarcom PN-820 provides a USB connector for transferring data  
to and from your computer via USB cable.  
1
2
Plug the USB Data Cable into a standard USB  
connector of your computer.  
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Plug the other end of the USB Data Cable into  
the bottom of your phone.  
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ACTIVESYNC  
CONNECT TO A PC USING BLUETOOTH  
Follow the instructions in ActiveSync Help on the PC for configuring  
Bluetooth on your PC to support ActiveSync.  
1
2
3
In the phone Home screen, press [Start], select  
ActiveSync and press O [OK].  
Press [Menu] Connect via Bluetooth. Ensure that  
the phone and PC are within close range.  
If this is the first time you have connected to  
this PC via Bluetooth, you must complete the  
Bluetooth wizard on the phone and set up  
a Bluetooth partnership with the PC before  
synchronizing.  
4
5
Press Sync.  
When finished, press [Menu] and select  
Disconnect Bluetooth.  
6
To preserve battery power, turn off Bluetooth.  
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ACTIVESYNC  
CHANGE E-MAIL SECURITY OPTIONS  
ActiveSync lets you set up S/MIME e-mail encryption and signing.You  
will have to obtain a valid certificate for signing or encrypting e-mail  
before you will be able to sign or encrypt e-mail successfully.  
1
2
3
In the phone Home screen, press [Start], select  
ActiveSync and press O [OK].  
Press the right soft key > [Menu] select  
[Options] and press O [OK].  
Scroll to E-mail and press the right soft key >  
Settings.  
4
5
6
Press [Menu] select Advanced and press O [OK].  
Do one or both of the following:  
To sign all outgoing messages so that a recipient  
can be certain that the message as received was  
sent by the claimed sender, and has not been  
altered in any way, check Sign messages.  
7
To encrypt all outgoing e-mail to protect the  
contents of the message from being viewed by  
anyone other than the intended recipient, check  
Encrypt messages.  
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ACTIVESYNC  
8
Press [Menu] and select Choose Certificate  
to select a certificate for signing or encrypting  
outgoing e-mail.You can select certificates to  
sign or encrypt e-mails individually even if you do  
not want to sign or encrypt all outgoing e-mail.  
Synchronizing e-mail using S/MIME encryption or signing is  
available only with Exchange Server 2003 Service Pack 2, or  
later.  
EXCLUDE AN E-MAIL ADDRESS FROM REPLY ALL  
ActiveSync can help you manage your e-mail by ignoring a specified  
e-mail address when you reply to all senders from the phone. If you  
specify your own primary e-mail address, this can reduce the number  
of e-mails you receive by ensuring that you do not receive your own  
e-mail.  
1
In the phone Home screen, press [Start], select  
ActiveSync and press O [OK].  
2
3
4
5
Press [Menu] [Options].  
Select E-mail, and press Settings.  
Press [Menu] select Advanced and click O [OK].  
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Enter the e-mail address you want to remove  
when replying to all senders in Primary e-mail  
address.  
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ACTIVESYNC TROUBLESHOOTING  
ACTIVESYNC SUPPORT CODE TROUBLESHOOTER  
ActiveSync supplies support codes to supplement error and other  
status messages on the Status page. This topic maps these support  
codes to information that may help you respond to ActiveSync  
problems.  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x85002002  
0x80042001  
There is not enough  
free memory  
ActiveSync ran out of  
storage. Try to sync  
again after you free more  
storage.  
on your device  
to synchronize  
information. Delete  
unused files from  
your device or close  
programs that are  
running to free up  
memory.  
0x85002003  
0x80042002  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
Sync was not completed  
because the device had to  
wait too long to establish a  
connection with Exchange  
Server. Try to sync again  
later.  
0x85002004  
0x85002007  
You have stopped  
synchronization.  
This is an informative  
message and does  
not indicate an error.  
Synchronization was  
stopped manually.  
0x80042006  
ActiveSync  
encountered a  
problem on the  
server.  
There is a temporary  
problem with the server.  
Try again later. If the  
problem persists, you  
may need to contact an  
administrator.  
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0x85002008  
ActiveSync  
This is an error  
encountered a  
problem with the  
following item:  
[Item Type]: [Item  
Name]  
synchronizing a single  
item (a per-item error).  
This error can usually  
be corrected only by  
removing the item that  
caused the error. If you  
choose to sync again to  
see if the error persists,  
be aware that items  
causing this type of error  
will be skipped and will not  
show up again.  
If the error persists,  
you may need to  
delete the item.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x85002009  
Not available.  
A previous sync error  
requires that sync data be  
removed, but that removal  
cannot be completed. Try  
to sync again, and the  
removal should complete  
normally.  
0x8500200A  
0x80042009  
Your account  
When setting up sync  
information could not  
be detected. Choose  
Configure Server  
on the ActiveSync  
menu to check your  
Exchange Server  
credentials.  
with Exchange Server,  
the credentials page was  
left blank. Correct the  
credentials, or set up the  
device to sync only with a  
PC, and try to sync again.  
0x8500200B  
0x8500200D  
0x800421D9  
0x8004200C  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This message is often  
returned when Exchange  
Server is overloaded. Try  
to sync again later.  
The device timed  
out waiting for you to  
supply credentials.  
The Exchange Server  
credentials page was left  
open too long. Re-enter  
the Exchange Server  
credentials, and try to  
sync again.  
0x8500200F  
You have canceled  
synchronization.  
This error usually  
occurs when you cancel  
the Exchange Server  
credentials page. Make  
sure you are correctly set  
up to sync with the PC or  
with Exchange Server,  
and try to sync again.  
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0x85010000  
0x85010002  
Not available.  
This could be one of a  
number of minor Internet  
errors. Try to sync again  
later.  
0x800421D2  
Access was denied.  
Choose Configure  
Server on the  
If you sync on a schedule,  
sync has been changed  
to manual. After you have  
re-established access to  
Exchange Server, you can  
set up your sync schedule.  
ActiveSync menu to  
check your server  
username and  
password.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x85010008  
0x800421D8  
The proxy server  
you have specified  
is incompatible  
with your device.  
Specify the correct  
proxy server in  
If you sync on a schedule,  
sync has been changed  
to manual. After you  
successfully sync with  
Exchange Server, you can  
set up your sync schedule.  
your connection  
configuration.  
0x85010009  
0x85010014  
0x800421D9  
0x80042235  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
Due to poor network  
conditions, sync with  
Exchange Server could  
not be completed. This  
condition is generally  
temporary. Try to sync  
again later.  
ActiveSync  
encountered a  
problem on the  
server.  
Exchange Server reported  
an internal error. This  
condition is generally  
temporary. Try to sync  
again later. However, if  
the problem persists, you  
may need to contact an  
administrator.  
0x85010015  
0x80042236  
ActiveSync  
This type of error is often  
encountered network returned when Exchange  
problems or an  
Server runs out of  
internal server error  
while synchronizing.  
memory. This condition is  
generally temporary. Try to  
sync again later.  
0x85010016  
0x85010017  
0x80042237  
0x80042238  
ActiveSync  
An error message was  
encountered network returned from the network.  
problems or an  
internal server error  
while synchronizing.  
This condition is generally  
temporary. Try to sync  
again later.  
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ActiveSync  
encountered a  
problem on the  
server.  
This message is often  
returned when Exchange  
Server is overloaded.  
This condition is generally  
temporary. Try to sync  
again later.  
0x85010018  
0x80042239  
ActiveSync  
encountered a  
problem on the  
server.  
This error is usually due  
to network conditions.  
The condition is generally  
temporary. Try to sync  
again later.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x85010019  
0x85020002  
0x85020003  
0x8004223A  
0x800422BD  
0x8004225E  
ActiveSync  
Exchange Server reports  
encountered network an Internet error. This  
problems or an  
internal server error  
while synchronizing.  
condition is generally  
temporary. Try to sync  
again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
The connection to  
Exchange Server was  
lost. This condition is  
generally temporary. Try to  
sync again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
The connection to  
Exchange Server was  
lost. This condition is  
generally temporary. Try to  
sync again later.  
0x85020004  
0x85020006  
0x8004225F  
0x80040024  
Synchronization  
interrupted.  
The connection was  
ended by the user. Re-  
establish the connection  
and try to sync again.  
Cannot connect with  
current connection  
settings. To change  
your connection  
This is typically caused by  
not having a valid network  
or modem connection set  
up. Check your connection  
settings and try to sync  
again.  
setting, tap Settings.  
0x85020007  
0x8004227E  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
Due to poor network  
conditions, sync with  
Exchange Server could  
not be completed. This  
condition is generally  
temporary. Try to sync  
again later.  
0x85020008  
0x85020009  
0x80042263  
0x80042262  
Unable to connect.  
Voice call is in  
progress.  
A voice call was in  
progress and interrupted  
sync. Connection is  
normally resumed upon  
completion of the call.  
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The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
Due to poor network  
conditions, sync with  
Exchange Server could  
not be completed. This  
condition is generally  
temporary. Try to sync  
again later.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x8502000A  
0x8502000B  
0x8004227D  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This condition is generally  
temporary. Try to sync  
again later.  
Cannot connect with  
current connection  
settings. To change  
your connection  
This is typically caused by  
not having a valid network  
or modem connection set  
up. Check your connection  
settings and try to sync  
again.  
setting, tap Settings.  
0x8502000C  
0x8004225D  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This condition is generally  
temporary. Try to sync  
again later.  
0x8502000D  
0x85030000  
0x800422BE  
0x80140010  
Synchronization  
interrupted.  
The connection attempt  
was abruptly ended. Try to  
sync again.  
You are roaming,  
and you have chosen you are within your  
Try to sync again when  
not to use your  
schedule settings  
while roaming.  
network coverage area.  
You can sync manually  
while roaming if you  
are willing to incur any  
roaming charges.  
0x85030019  
0x85030027  
0x80140022  
ActiveSync  
The phone is turned off.  
Turn the phone on and try  
was unable to  
synchronize because to sync again.  
your wireless phone  
was off.  
Exchange Server  
requires certificates  
to log on. Connect  
your device to your  
PC on the corporate  
network to obtain a  
certificate.  
In environments where  
security certificates are  
required, sync cannot be  
completed until the proper  
certificate is obtained.You  
may need to contact an  
administrator to obtain a  
certificate.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x85030028  
Cannot obtain a  
valid certificate. To  
try again, please  
disconnect and  
reconnect your  
device to a PC  
on the corporate  
network. If this  
In environments where  
security certificates are  
required, sync cannot be  
completed until the proper  
certificate is obtained.You  
may need to contact an  
administrator to obtain a  
certificate.  
problem persists,  
please contact your  
administrator.  
0x80072ee1  
0x80072ee2  
0x80072ee4  
0x80072ee5  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This condition is generally  
temporary. Try to sync  
again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This condition is generally  
temporary. Try to sync  
again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
Exchange Server reports  
an internal error. This  
condition is generally  
temporary. Try to sync  
again later.  
Synchronization  
could not be  
completed. Verify  
that you have  
entered the correct  
server.  
This can be caused by  
Exchange Server load  
conditions. This condition  
is generally temporary. Try  
to sync again later.  
0x80072ee6  
0x80072ee7  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
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The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
The Exchange Server  
name could not be  
resolved. Check that  
you have the correct  
Exchange Server name,  
and try to sync again.  
0x80072ee8  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x80072ee9  
0x80072eea  
0x80072eeb  
0x80072eec  
ActiveSync  
This condition is generally  
temporary. Try to sync  
again later.  
encountered a  
problem on your  
device.  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
Exchange Server reports  
an Internet error. This  
condition is generally  
temporary. Try to sync  
again later.  
0x80072eed  
0x80072eee  
Not available.  
The connection to  
Exchange Server could  
not be completed because  
the supplied user name is  
incorrect. Correct the user  
name, or verify that you  
have Exchange Server  
access, and try again.  
Not available.  
The connection to  
Exchange Server could  
not be completed because  
the supplied password  
is incorrect. Correct the  
password and try again.  
0x80072ef0  
0x80072ef1  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
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The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This condition is generally  
temporary. Try to sync  
again later.  
0x80072ef2  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x80072ef3  
0x80072ef4  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This condition is generally  
temporary. Try to sync  
again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
Exchange Server reports  
a proxy server error.  
Check your proxy server  
settings and try to sync  
again.  
0x80072ef5  
0x80072ef6  
0x80072ef7  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
Direct network access  
is not available. This  
condition is generally  
temporary. Try to sync  
again later.  
0x80072ef8  
0x80072ef9  
0x80072efa  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
Sync could not be  
completed, probably due  
to network traffic. This  
condition is generally  
temporary. Try to sync  
again later.  
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0x80072efb  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x80072efc  
Synchronization  
could not be  
completed. Verify  
that you have  
entered the correct  
server.  
This can be caused by  
Exchange Server load  
conditions. The condition  
is generally temporary. Try  
to sync again later.  
0x80072efd  
0x80072efe  
0x80072eff  
0x80072f00  
0x80072f01  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This condition is generally  
temporary. Try to sync  
again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
The connection to  
Exchange Server was  
lost. This condition is  
generally temporary. Try to  
sync again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
The connection to  
Exchange Server was  
lost. This condition is  
generally temporary. Try to  
sync again later.  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This condition is generally  
temporary. Try to sync  
again later.  
Synchronization  
could not be  
completed. Verify  
that you have  
entered the correct  
server.  
This condition is generally  
temporary. Try to sync  
again later.  
0x80072f04  
The server could  
not be reached. This  
can be caused by  
temporary network  
conditions.  
This condition is generally  
temporary. Try to sync  
again later.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x80072f05  
0x80072f05  
The security  
The date on the certificate  
for the Secure Sockets  
Layer (SSL) connection  
does not match your  
certificate on the  
server has expired.  
Check that the date  
and time on your  
device are correct.  
device settings.Your  
device date and time  
are incorrect, or the  
certificate is expired. If the  
certificate has expired,  
you may need to contact  
an Exchange Server  
administrator. If you sync  
on a schedule, sync  
has been changed from  
scheduled to manual.  
0x80072f06  
You have an  
The Exchange Server  
name in your ActiveSync  
settings is different  
from the one required  
to establish a Secure  
Sockets Layer (SSL)  
connection. Correct the  
Exchange Server name  
and try to sync again. If  
you sync on a schedule,  
sync has been changed  
from scheduled to manual.  
incorrect SSL  
certificate common  
name in the Host  
Name field. For  
example, you may  
have entered www.  
server.com, when  
the common name  
on the certificate  
is actually www.  
different.com. Make  
sure the server name  
is entered correctly.  
0x80072f07  
0x80072f08  
0x80072f09  
0x80072f0a  
Synchronization  
could not be  
completed. Try again  
later.  
This in an Internet  
error that is generally  
temporary. Try to sync  
again later.  
Synchronization  
could not be  
completed. Try again  
later.  
This in an Internet  
error that is generally  
temporary. Try to sync  
again later.  
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Synchronization  
could not be  
completed. Try again  
later.  
This in an Internet  
error that is generally  
temporary. Try to sync  
again later.  
Synchronization  
could not be  
completed. Try again  
later.  
This in an Internet  
error that is generally  
temporary. Try to sync  
again later.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x80072f0b  
Synchronization  
could not be  
completed. Try again  
later.  
This in an Internet  
error that is generally  
temporary. Try to sync  
again later.  
0x80072f0d  
80072f0d  
The security  
ActiveSync does not  
certificate on the  
server is invalid.  
Contact your  
recognize the Certificate  
Authority that generated  
the server’s certificate. If  
you sync on a schedule,  
sync has been changed  
from scheduled to manual.  
Exchange Server  
administrator or  
ISP to install a valid  
certificate on the  
server.  
0x80072F7A  
0x80072F7C  
0x86000106  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
ActiveSync  
encountered a  
problem on your  
device.  
This condition is generally  
temporary. Try to sync  
again later.  
A critical error has  
occurred. ActiveSync  
can recover from  
this error, but the  
next time you  
Any changes made to  
synchronized information  
on the device since the  
last successful sync will  
be lost the next time you  
sync, but sync should  
succeed.  
synchronize, you  
may lose changes  
made since your  
last successful  
synchronization.  
0x8600050D  
A critical error has  
occurred. ActiveSync  
can recover from  
this error, but the  
next time you  
Any changes made to  
synchronized information  
on the device since the  
last successful sync will  
be lost the next time you  
sync, but sync should  
succeed.  
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synchronize, you  
may lose changes  
made since your  
last successful  
synchronization.  
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ACTIVESYNC TROUBLESHOOTING  
Windows  
Mobile Version  
5.0 Support  
Code  
Windows  
Mobile 2003  
Support Code  
(if different)  
Troubleshooting  
information  
Error Message  
0x80004005  
Synchronization  
could not be  
Problem could be caused  
by a specific folder or  
item on the device. The  
completed. If this  
condition persists, try problem will persist unless  
deleting and then re-  
creating the device’s  
sync relationships.  
you delete the item or  
items, which can be  
difficult to identify. Usually  
a new sync relationship  
will sync successfully.  
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BLUETOOTH  
One remote networking option that is available to you with the  
PN-820 is Bluetooth wireless. By activating Bluetooth you can  
exchange information easily with other devices.  
ACCEPT A BLUETOOTH PARTNERSHIP  
A Bluetooth partnership is a direct link to other devices. Both devices  
that wish to connect must establish or accept a “partnership” through  
Bluetooth.  
1
2
3
Ensure that Bluetooth is turned on and that your  
phone is discoverable.  
When prompted to accept a Bluetooth  
partnership with the other device, press Yes.  
In PIN, enter a personal identification number  
(PIN) between 1 and 16 characters, and press  
[Done].You must enter the same PIN that was  
entered on the device requesting the Bluetooth  
partnership.  
4
The Bluetooth partnership is created.You can  
now exchange information with the other device.  
See also  
Turn Bluetooth on and off  
Make your device discoverable  
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BLUETOOTH  
CREATE A BLUETOOTH PARTNERSHIP  
Ensure that the two devices are within close range and that both  
Bluetooth-enabled devices are discoverable.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
Scroll to Connections and press O [OK].  
Select Bluetooth, press right soft key > [Menu]  
select Devices and press O [OK].  
4
Press right soft key > Menu, select New.Your  
phone searches for other Bluetooth-enabled  
devices and displays them in the list.  
5
6
Select the device with which you want to create a  
Bluetooth partnership and press Add.  
If you want to use a passkey (recommended  
for enhanced security), enter an alphanumeric  
passkey between 1 and 16 characters, and press  
[Done]. Otherwise, leave Passkey blank and  
press [Done].  
7
Enter the same passkey on the other device.  
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TIP  
Once you create a partnership, the Bluetooth-enabled devices  
don’t need to be discoverable to beam information between  
them; Bluetooth needs only to be turned on.  
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BLUETOOTH  
END A BLUETOOTH PARTNERSHIP  
Through the connections menu, all Bluetooth partnerships that have  
been enabled are displayed.You can end a partnership at any time.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
Scroll to Connections and press O [OK].  
Select Bluetooth, press right soft key > [Menu]  
select Devices and press O [OK].  
4
5
Select the Bluetooth partnership you want to  
end.  
Press [Menu] then Delete.  
See also  
Make your device discoverable  
Turn Bluetooth on and off  
Create a Bluetooth partnership  
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BLUETOOTH  
MAKEYOUR DEVICE DISCOVERABLE  
To receive beamed information, beaming devices or computers must  
be able to detect your device.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
Scroll to Connections and press O [OK].  
Select Bluetooth, press right soft key > [Menu]  
select Devices and press O [OK].  
4
Use left and right Navigation Keys to select  
Discoverable and press [Done].  
Other Bluetooth-enabled devices can now detect your phone and  
attempt to beam information to it, establish a Bluetooth partnership, or  
use a Bluetooth service.  
TIP  
Selecting Discoverable also turns on Bluetooth.  
Turning off Bluetooth will make your device not discoverable,  
and it will also prevent you from sending a Bluetooth beam.  
See also  
End a Bluetooth partnership  
Create a Bluetooth partnership  
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BLUETOOTH  
RENAME A BLUETOOTH PARTNERSHIP  
You can give a more meaningful name to a Bluetooth partnership to  
help you recognize it when selecting from a list of partnerships.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
Scroll to Connections and press O [OK].  
Select Bluetooth, press right soft key > [Menu]  
select Devices and press O [OK].  
4
5
6
Select the Bluetooth partnership to rename.  
Press [Menu] then Rename.  
In Name, enter a new name for the Bluetooth  
partnership, and press [Done].  
See also  
Make your device discoverable  
Turn Bluetooth on and off  
End a Bluetooth partnership  
Create a Bluetooth partnership  
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BLUETOOTH  
TURN BLUETOOTH ON AND OFF  
By default Bluetooth is turned off. If you turn it on, and then turn off your  
device, Bluetooth also turns off. When you turn on your device again,  
Bluetooth turns on automatically.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
Scroll to Connections and press O [OK].  
Select Bluetooth and press O [OK].  
Use left and right Navigation Keys to turn On /  
Off.  
You can also turn off Bluetooth using Wireless Manager.  
See also  
Make your device discoverable  
End a Bluetooth partnership  
Create a Bluetooth partnership  
Turn wireless power on or off  
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BLUETOOTH  
RECEIVE BEAMED INFORMATION  
Your phone can automatically receive beamed information, but you  
must enable the phone to do so through the Connections menu.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
5
Scroll to Connections and press O [OK].  
Select Beam and press O [OK].  
Check Receive incoming beams.  
To receive beams by using Bluetooth, ensure  
Bluetooth is turned on and that your phone is  
discoverable and within close range.  
6
Press Yes.  
Once you select Receive incoming beams, your phone  
automatically receives beams until you clear this check box.  
Your phone can receive all types of beamed files, but you may  
not be able to view all types of files on the phone.You may  
need to copy some files to a PC for viewing.  
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BLUETOOTH  
RECEIVE INCOMING BEAMS  
Your phone receives all incoming beams from other devices until you  
clear this option.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
5
Scroll to Connections and press O [OK].  
Select Beam and press O [OK].  
Select Receive incoming beams.  
Press [Done].  
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BLUETOOTH  
BEAM AN ITEM  
In the Calendar, Contacts, Notes, Tasks, and Pictures programs, you  
can beam files and information to other devices using Bluetooth.  
1
From the program, select the item you want to  
beam, such as an appointment in Calendar, a  
task in Tasks, a contact card in Contacts, or a  
picture in Pictures. In Calendar, first open the  
appointment in Agenda view.  
2
3
Press [Menu] and select Beam [type of item].  
If using Bluetooth, select the device to which you  
want to send the item.  
4
Press Beam.  
TIP  
When using Bluetooth, if the device that you want to beam  
to doesn’t appear in the list, ensure that the device is turned  
on, discoverable, and within close range of your phone. Also,  
ensure that Bluetooth is turned on.  
See also  
Make your device discoverable  
Receive beamed information  
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BLUETOOTH  
SET UP A BLUETOOTH-ENABLED HEADSET  
You can use a Bluetooth-enabled headset (or other Bluetooth-enabled  
hands-free device) with your device when you create a Bluetooth  
partnership between your device and the Bluetooth headset.  
1
Make sure that the two devices are turned on  
and within close range, and that the Bluetooth-  
enabled headset is discoverable.  
2
In the Home screen, press [Start], select  
Settings, press O [OK].  
3
4
5
6
Scroll to Connections and press O [OK].  
Select Bluetooth and press O [OK].  
Press [Menu] the Devices and press O [OK].  
Press [New] in the menu.Your device searches  
for other Bluetooth-enabled devices and displays  
them in the list.  
7
8
Select the Bluetooth-enabled, hands-free device,  
and press Add.  
Enter the alphanumeric passkey for the  
Bluetooth-enabled hands-free device in  
Passkey.You can find this in the manufacturer’s  
documentation for your hands-free device. Press  
Next.  
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Select the check box for the Hands Free service,  
and press Finish.  
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BLUETOOTH  
SET UP A STEREO HEADSET  
Windows Mobile-based devices support A2DP (Advanced Audio  
Distribution Profile), which is used by Bluetooth-enabled stereo  
headsets. Make sure that your stereo headset also supports A2DP.  
1
Make sure that your device and the stereo  
headset are turned on, discoverable, and within  
close range.  
2
In the Home screen, press [Start], select  
Settings, press O [OK].  
3
4
5
6
Scroll to Connections and press O [OK].  
Select Bluetooth and press O [OK].  
Press [Menu] the Devices and press O [OK].  
Press [Menu], New.Your device searches for  
other Bluetooth-enabled devices and displays  
them in the list.  
7
8
Select stereo headset, and press Add.  
In Passkey, enter the alphanumeric passkey for  
the Bluetooth-enabled stereo headset.You can  
find this in the manufacturer’s documentation for  
your hands-free device. Press Next.  
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Check the Hands Free service, and press Finish.  
If the headset becomes disconnected, turn the headset on and  
repeat steps 1-4 above. Select the stereo headset and Press  
[Menu] then select Set as Wireless Stereo.  
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BLUETOOTH  
TURN WIRELESS POWER ON OR OFF  
You can turn the power off to your wireless connections in a single  
location. This is a quick way to preserve battery power or to prepare  
your device for an airplane flight.  
1
Press Q/REC button on the right side of the  
phone briefly to display the Quick List.  
2
3
4
Press Wireless Manager.  
Do one of the following:  
Press the button for a desired wireless  
connection type (such as Bluetooth or Phone)  
to turn it off or on. If it is already turned off, the  
button is a lighter color and displays an icon  
marked with an X.  
5
Press All to turn all wireless power on or off  
(available only when more than one wireless  
type exists on your device).  
To change settings for one of the displayed wireless connection  
types, Press [Menu] and press the type of settings you want to  
change.  
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BLUETOOTH  
CONNECT TO INTRANET URLS  
Some companies use periods in their intranet URLs (for example,  
intranet.companyname.com). A Work URL exception tells Internet  
Explorer Mobile to look on the Work network to find the URL instead of  
searching the Internet.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
Scroll to Connections and press O [OK].  
Press [Menu] select Advanced and click O [OK].  
Press Menu, select Work URL Exceptions and  
press O [OK].  
5
6
Press [Menu] then Add.  
In URL Pattern, enter the URL, and press  
[Done]. Separate multiple URLs with a semicolon  
(;).  
You should not create URL exceptions for URLs on the  
Internet.  
See also  
Change an intranet URL  
Delete an intranet URL  
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BLUETOOTH  
USE A SPECIFIC CONNECTION TO CONNECT TO THE INTERNET  
When you create the connection, be sure to set the Connects to setting  
to The Internet.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
Scroll to Connections and press O [OK].  
Press [Menu] then Advanced.  
In Internet connection, select the connection you  
want to use and press [Done].  
TIP  
After you use the connection once, you may want to change  
your Internet Connection back to Automatic.  
See also  
Make your device discoverable  
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BLUETOOTH  
EDIT A VPN CONNECTION  
If you have access to a Virtual Private Network (VPN) you can use  
your phone on the VPN.You will want to establish and edit the VPN  
connection first.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
5
6
Scroll to Connections and press O [OK].  
Select VPN and press O [OK].  
Select the connection to edit.  
Press [Menu] then [Edit].  
Change any information, and press [Done].  
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CONNECTING TO YOUR PC  
OVERVIEW OF BLUETOOTH VIRTUAL COM PORTS  
Some programs can connect only though a serial (COM) port. This  
can be true even if the device itself is Bluetooth-enabled. To make it  
possible for such programs to use a Bluetooth connection, you must set  
up a virtual COM port. Once created, this virtual port can be used like  
any other COM port.You can use a virtual COM port for programs that,  
for example, connect to a GPS receiver, or to connect to a Bluetooth-  
enabled printer.  
Here are some examples of how to use incoming and outgoing virtual  
COM ports.  
OUTGOING COM PORT  
You have a program on your device that cannot use Bluetooth directly  
but can print to a serial (COM) port.You can create a Bluetooth  
partnership with a Bluetooth-enabled printer, and then set up an  
outgoing COM port (for example, COM 1). The program can then send  
print data to COM 1, which reaches the Bluetooth-enabled printer.  
INCOMING COM PORT  
You have a Bluetooth-enabled GPS receiver, and your device has a  
GPS tracking program that expects to receive GPS data over a serial  
(COM) port.You can create a Bluetooth partnership with the Bluetooth-  
enabled GPS receiver, and then set up an incoming COM port (for  
example, COM 2). The GPS program can then send data to COM 2,  
which reaches the GPS receiver.  
Even if both your device and another Bluetooth-enabled device contain  
programs that need to use serial ports to communicate, you can set  
up the appropriate virtual incoming and outgoing COM ports on each  
device so that the programs can to use a Bluetooth connection to  
communicate.  
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See also  
Create a Bluetooth partnership  
Set up an incoming Bluetooth COM port  
Set up an outgoing Bluetooth COM port  
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CONNECTING TO YOUR PC  
SET UP AN INCOMING BLUETOOTH COM PORT  
Make sure that your device is currently connected to the other device  
via Bluetooth.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
Scroll to Connections and press O [OK].  
Select Bluetooth and press O [OK].  
Press Menu, select COM Ports and press O  
[OK].  
5
6
Press [Menu] and select New Incoming Port.  
Select a numbered COM port from the list and  
press [Done].  
If the port cannot be created, it is in use. Select a different  
numbered port. To use this COM port to communicate only with  
devices with which your device has a Bluetooth partnership,  
select the Secure Connection check box.  
See also  
Overview of Bluetooth virtual COM ports  
Set up an outgoing Bluetooth COM port  
Create a Bluetooth partnership  
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CONNECTING TO YOUR PC  
SET UP AN OUTGOING BLUETOOTH COM PORT  
The New Outgoing Port menu command is available only if one or more  
Bluetooth-connected devices support serial (COM) connections.  
Make sure that your device is currently connected to the other device  
via Bluetooth.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
Scroll to Connections and press O [OK].  
Select Bluetooth and press O [OK].  
Press Menu, select COM Ports and press O  
[OK].  
5
6
Press [Menu] and select New Outgoing Port.  
Select a numbered COM port from the list and  
press [Done].  
If the port cannot be created, it is in use. Select a different  
numbered port. To use this COM port to communicate only with  
devices with which your device has a Bluetooth partnership,  
select the Secure Connection check box.  
See also  
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Overview of Bluetooth virtual COM ports  
Set up an incoming Bluetooth COM port  
Create a Bluetooth partnership  
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CONNECTING TO YOUR PC  
CREATE A DIAL-UP CONNECTION  
Every network connection is different.You should gather all of the  
relevant information or network settings you need before starting this  
process.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
Scroll to Connections and press O [OK].  
Select Dial-up and press O [OK].  
Press [Menu] and select Add.  
Enter the following information and press [Done].  
•
•
•
Description: enter a name for the connection.  
Connects to: select the network.  
Phone number: enter the phone number to be used to dial  
the network.  
•
•
•
User name: enter your network user name, if required.  
Password: enter your password, if required.  
Domain: enter the domain name, if required.  
See also  
Create a VPN connection  
Create a Wi-Fi connection  
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CONNECTING TO YOUR PC  
CREATE A PROXY CONNECTION  
Every network connection is different.You should gather all of the  
relevant information or network settings you need before starting this  
process.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
Scroll to Connections and press O [OK].  
Select Proxy and press O [OK].  
Press [Menu] and select Add.  
Enter the following information, and press [Done].  
•
•
Description: enter a name for the connection.  
Connects from: select the type of network from which you  
will connect.  
•
•
Connects to: select the type of network to which you will  
connect.  
Proxy [name:port]: enter the proxy server name and port  
number in this form: server name:port number.  
•
•
Type: select the type of proxy connection to create.  
User name: enter your user name for the network to which  
you will connect.  
•
Password: enter your password.  
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CONNECTING TO YOUR PC  
CREATE A VPN CONNECTION  
Every network connection is different.You should gather all of the  
relevant information or network settings you need before starting this  
process.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
Scroll to Connections and press O [OK].  
Select VPN and press O [OK].  
Press [Menu] and select Add.  
Enter the following information, and press [Done].  
•
•
•
•
Description: enter a name for the connection.  
VPN type: select the type of VPN.  
Server: enter the VPN server name.  
Connects from: select the type of network from which you  
will connect to the VPN (typically the Internet).  
•
Connects to: select the type of network to which you will  
connect (typically My Corporate Network).  
•
•
•
•
User name: enter your user name for the VPN.  
Password: enter your password.  
Domain: enter the domain name, if required.  
IPSec authentication: If you selected IPSec in VPN type,  
select the type of authentication: Pre-Shared Key or  
Certificate.  
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•
IPSec Pre-shared key: If you selected Pre-Shared Key in  
IPSec authentication, enter the key.  
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CONNECTING TO YOUR PC  
DELETE A DIAL-UP CONNECTION  
If a dial-up connection is no longer need, delete it from the Connections  
menu. As with all options, you can control all the different connections  
possible through the phone.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
5
6
Scroll to Connections and press O [OK].  
Select Dial-up and press O [OK].  
Select the connection to delete.  
Press [Menu] and select Delete.  
Press Yes, and press [Done].  
DELETE A PROXY CONNECTION  
If a proxy connection is no longer needed, delete the connection from  
the Connections menu.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
5
6
Scroll to Connections and press O [OK].  
Select ¨Proxy and press O [OK].  
Select the connection to delete.  
Press [Menu] and select Delete.  
Press Yes, and press [Done].  
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CONNECTING TO YOUR PC  
DELETE AN INTRANET URL  
You may have stored URLs in your Work URL Exceptions list. When  
a URL is no longer needed there, delete it through the Advanced  
Connections menu.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
Scroll to Connections and press O [OK].  
Press [Menu], select Advanced and press O  
[OK].  
4
Press [Menu] select Work URL Exceptions and  
press O [OK].  
5
6
Select the URL to delete.  
Press [Menu], and press Delete.  
See also  
Connect to intranet URLs  
Change an intranet URL  
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CONNECTING TO YOUR PC  
DELETE A VPN CONNECTION  
When you are sure a VPN connection will no longer be needed – delete  
it from the Connections menu.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
5
6
Scroll to Connections and press O [OK].  
Select VPN and press O [OK].  
Select the connection to delete.  
Press [Menu] and select Delete.  
Press Yes then press [Done].  
EDIT A DIAL-UP CONNECTION  
To edit a Dial-up connection, go to the Connections menu and select  
the connection to delete.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
5
6
Scroll to Connections and press O [OK].  
Select Dial-up and press O [OK].  
Select the connection to edit.  
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Press [Menu] and select Delete.  
Change information and press [Done].  
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CONNECTING TO YOUR PC  
EDIT A PROXY CONNECTION  
To edit a proxy connection, go to the Connections menu and select the  
connection to delete.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
4
5
6
Scroll to Connections and press O [OK].  
Select Proxy and press O [OK].  
Select the connection to edit.  
Press [Menu] and select Delete.  
Change information and press [Done].  
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CONNECTING TO YOUR PC  
EDIT AN INTRANET URL  
To edit an Intranet URL, go to the Connections menu and the Advance  
menu, and select the connection to delete.  
1
In the Home screen, press [Start], select  
Settings, press O [OK].  
2
3
Scroll to Connections and press O [OK].  
Press [Menu], select Advanced and press O  
[OK].  
4
Press [Menu] select Work URL Exceptions and  
press O [OK].  
5
6
7
Select the URL to edit.  
Press [Menu], and press [Edit].  
Edit the URL and press [Done].  
See also  
Connect to intranet URLs  
Delete an intranet URL  
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Chapter 9  
VOICE COMMAND  
The UTStarcom PN-820 has the most advance voice  
command technology available in cell phones.You can  
manage and use your phone without pressing buttons by  
setting up the Voice Command systems.  
VOICE COMMAND  
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VOICE COMMAND  
Follow these three easy steps:  
1 - Adjust the Microphone  
2 - Set the Voice Command Button  
3 - Try out Voice Command  
1 - ADJUST THE MICROPHONE  
To get better speech recognition:  
1
If there is a microphone setting available, turn off  
Automatic Gain Control and set the microphone  
gain level to a medium level.  
After completing this task, press Done and Back as needed to return  
to help.  
2 - SET THE VOICE COMMAND BUTTON  
The Voice Command Button is used to activate voice recognition.  
To set the Voice Command Button:  
1
2
Press Start ➞ (More ...) ➞ Voice Command  
Setup.  
In Voice Button, select the button you want to  
assign and press Done to accept.  
3 - TRY OUT VOICE COMMAND  
Let’s try the “Help” command to learn how to answer a question. If you  
have any problems read Troubleshooting:  
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2
Hold your device about 2" away.  
Press and release the Voice Command Button.  
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VOICE COMMAND  
A short melody will play and a microphone icon will appear at  
the top of your screen.  
3
4
In a clear voice say, “Help”.  
After Voice Command finishes speaking, answer  
“General”.  
You may also press the Voice Command Button anytime during  
a question to interrupt. Once the microphone icon is visible you  
may say your answer.  
TRY OUT MORE COMMANDS  
• “What’s my next appointment?”  
• “What is my battery level?”  
• “What time is it?”  
• “Start Solitaire”  
TO LEARN MORE  
• Read the feature topics in this document.  
• You can also use the “Help” command at any time.  
• To return to this help file, press Start ➞ (More...) ➞ Voice  
Command Setup ➞ Menu ➞ Help.  
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VOICE COMMAND  
USING THE VOICE COMMAND BUTTON  
The Voice Command Button is used to activate or cancel voice  
recognition:  
• Press and release to talk or interrupt.  
• Press and hold to cancel. (*Not available on all devices)  
There are two ways to cancel voice recognition:  
• Press and hold the Voice Command Button to cancel. (*Not available  
on all devices)  
• Press and release the Voice Command button then use the  
command “Cancel”.  
Notes:  
• When Voice Command asks you a question, it will listen automatically  
when it is done speaking.  
• While Voice Command is listening, it displays a microphone icon at  
the top of the screen.  
• You may also press the Voice Command Button anytime during a  
question to interrupt. Once the microphone icon is visible you may  
say your answer.  
To change the button:  
1
2
Press Start ➞ (More ...) ➞ Voice Command  
Setup.  
In Voice Button, select the button you want to  
assign and press Done to accept.  
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VOICE COMMAND  
MAKING PHONE CALLS  
You can call contacts and dial numbers with voice commands.  
SAY  
• “Call <contact>” to call a contact whose phone number is stored on  
your device.  
• “Call <contact> at/on <location>” to call a contact at a specific  
phone number.  
• “Dial <number>” to dial a phone number.  
• “Callback” to return the last call received.  
• “Redial” to repeat the last call made.  
<CONTACT> SUPPORTS THE FOLLOWING FORMATS:  
• Nickname  
• First Last  
• First Last Suffix  
• First Middle Last  
• First Middle Last Suffix  
• Company (if shown in contacts list view)  
<LOCATION> REPRESENTS ONE OF THESE PHONE  
NUMBERS:  
• Home, Home2, Work, Work2, Mobile, Car, Radio, Pager, Assistant  
<NUMBER> REPRESENTS ONE OF THE FOLLOWING  
DIGIT SEQUENCES:  
• nnn-nnnn  
• nnn-nnn-nnnn  
• 1-nnn-nnn-nnnn  
• n-1-1  
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VOICE COMMAND  
WHEN CONFIRMING, SAY  
• “Yes” or “Correct” to call.  
• “No” or “Incorrect” to try again.  
WHEN ASKED WHICH LOCATION, SAY  
• an offered “<location>” to call.  
• “No” to try again or continue on to next contact in a list.  
EXAMPLES  
• “Call Karen Archer”  
• “Call Karen Archer on mobile”  
• “Call City, Light and Power”  
• “Dial 555-0100”  
• “Dial 1-800-555-0100”  
• “Dial +46 555 1212 555”  
• “Dial 411”  
• “Redial”  
NOTES  
• Sometimes the name differs from the FileAs property shown in the  
Contacts list.  
• Contacts without a phone number cannot be called.  
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VOICE COMMAND  
SHOWING CONTACTS  
You can show a contact card using voice commands.  
SAY  
• “Show <contact>”  
• “Lookup <contact>”  
to display a contact.  
<CONTACT> SUPPORTS THE FOLLOWING FORMATS:  
• Nickname  
• First Last  
• First Last Suffix  
• First Middle Last  
• First Middle Last Suffix  
• Company (if shown in contacts list view)  
EXAMPLES  
• “Show Robert Barker”  
• “Show City, Light and Power”  
NOTES  
• When multiple contacts sound similar, they are returned as a list, use  
no to Continue on to the next contact.  
• Sometimes the name differs from the FileAs property shown in the  
Contacts list.  
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VOICE COMMAND  
READING APPOINTMENTS  
You can request information from your calendar using voice  
commands. There are several variations of each calendar command.  
Use the one you find the most natural.  
Calendar reminders are read aloud as they occur. This can be turned  
on and off.  
SAY  
• “What’s my next appointment?” to hear the next upcoming  
appointment.  
• “What’s my schedule today?” to hear today’s upcoming  
appointments.  
• “What’s my schedule tomorrow?” to hear appointments for  
tomorrow.  
• “Reminders On” to enable reminder announcements.  
• “Reminders Off” to disable reminder announcements.  
VARIATIONS FOR NEXT  
• “What’s my next meeting?”  
• “What’s my next appointment?”  
VARIATIONS FOR TODAY  
• “What are my appointments (today)?”  
• “What are my meetings (today)?”  
• “What’s my schedule (today)?”  
• “What’s my calendar (today)?”  
• “What’s my calendar for today?”  
VARIATIONS FOR TOMORROW  
• “What are my appointments tomorrow?”  
• “What are my meetings tomorrow?”  
• “What’s my calendar for tomorrow?”  
• “What’s my schedule tomorrow?”  
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VOICE COMMAND  
WHILE LISTENING TO APPOINTMENTS, YOU CAN PUSH  
THE VOICE COMMAND BUTTON TO INTERRUPT AND SAY  
• “Next” for the next appointment  
• “Previous” for the previous appointment  
• “Repeat” to hear the current appointment again  
• “Cancel” to stop reading appointments  
NOTES  
• If no day is specified, appointments for today are spoken.  
PLAYING MUSIC  
You can easily play music grouped by album, artist, or genre and you  
can control Windows Media using voice commands.  
SAY  
• “Play anything” to play all media.  
• “Play music” to have Voice Command guide you through selecting  
music. (Variant: “Play media”).  
• “Play album”, to choose from available albums.  
(Also: “Play artist” and “Play genre”).  
• “Play <album>” to listen a specific album.  
(Also: “Play <artist>”, “Play <genre>” and “Play album by  
<artist>”).  
• “Next Track”, “Previous Track”, “Play”, “Pause”, or “Stop” to  
control Windows Media.  
• “Turn Shuffle On” to play tracks randomly.  
(Also: “Turn Shuffle Off”).  
• “What song is this?” to hear about the current track.  
(Variant: “What track is this?”).  
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VOICE COMMAND  
WHILE LISTENING TO OPTIONS, YOU CAN PUSH THE  
VOICE COMMAND BUTTON TO INTERRUPT AND SAY  
• “That One” to choose the current option  
• “<choice>” to choose an option  
EXAMPLES  
• “Play Artist”  
• “Play Scott Bishop Band”  
• “Play Album by Scott Bishop Band”  
• “Play Rock”  
• “What track is this?”  
• “Stop”  
STARTING PROGRAMS  
You can start and switch to programs located in the Start menu,  
Programs folder or its subfolders using voice commands.  
SAY  
• “Start <program>” to start or switch to a program.  
VARIATIONS  
• “Show <program>”  
• “Open <program>”  
ALIASES  
The following are aliases for common programs:  
• Internet Explorer: IE, Pocket IE, Browser  
• Pocket MSN: MSN  
• Messaging: Email, Inbox  
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• Windows Media: Media Player  
• MSN Messenger: Messenger  
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VOICE COMMAND  
GETTING PHONE STATUS  
You can set the ring volume and configure flight mode plus learn the  
battery level, signal strength, date and time using voice commands.  
SAY  
• “What time is it?” to hear the current time.  
• “What date is it?” to hear the current date.  
• “What is my battery level?” to hear the current battery level.  
• “Turn flight mode on” to turn on flight mode and disable all wireless  
radios including Bluetooth, WIFI and cellular phone.  
• “Turn flight mode off” to turn off flight mode and restore the  
previous state of all wireless radios including Bluetooth, WIFI and  
cellular phone.  
• “Set Profile <profile name>” to select the specified profile.  
• “What is my signal strength?” to hear the current state of the phone  
on the network.  
• “What calls have I missed?”  
• “What missed calls do I have?” to hear each missed call and reset  
the missed call count.  
GETTING VOICE COMMAND HELP  
Context sensitive help is always available to assist you with the  
currently available commands.  
VARIATIONS  
• “Help”  
• “What can I say?”  
• “What are my choices?”  
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WHILE LISTENING TO CHOICES, YOU CAN PUSH THE  
VOICE COMMAND BUTTON TO INTERRUPT AND SAY  
• “<choice>” to choose that choice  
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VOICE COMMAND  
PERSONALIZATION  
Press Start ➞ (More ...) ➞ Voice Command Setup to begin  
personalizing.  
GENERAL OPTIONS  
There are many choices in the Voice Command feature of your phone.  
You can enable, disable, password protect, and control availability.  
• Voice Enabled – When yes, Voice Command is running and waiting  
for you to press and release the Voice Button.  
• Voice Button – choose the hardware button that works best for you.  
Note, some buttons will have another behavior which will be replaced  
with or compete with Voice Command.  
• Availability  
- When set to Always Available, Voice Command will always react  
to the Voice Button.  
- When set to Password Protected, Voice Command is disabled  
before the system password is entered or when button lock is  
engaged. This prevents others from using voice commands to  
access your data while the device is locked. Note if the current  
security policy prevents overriding the password screen in this  
manner, this checkbox will not appear.  
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VOICE COMMAND  
PHONE OPTIONS  
When using the Voice Command feature to place and receive calls, you  
will have the option of having your commands confirmed before being  
carried out.  
• Call Confirmations – When yes, Voice Command asks you to  
confirm that the correct name was recognized before placing the call.  
• Dial Confirmations – When yes, Voice Command asks you to  
confirm that the correct number was recognized before placing the  
call. This also applies to callback and repeat  
• Announce Calls – When yes, Voice Command will speak the calling  
name or number aloud interleaved with the current ring tone.  
CALENDAR OPTIONS  
Voice command can give verbal reminders of appointments in your  
calendar according to the schedule you specify.  
• Calendar Reminders – Voice Command reads Calendar reminders  
aloud based on the value of this option. Choices are: Always, Free  
Time Only (when calendar shows time as free), or Never.  
MEDIA OPTIONS  
Voice command can also give you background information on any  
media file you choose to play.  
• Media Selections – When yes, Voice Command announces the  
name of the album, artist, or genre that you choose.  
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VOICE COMMAND  
GENERAL TIPS  
Voice command has many features to manage. This section describes  
some of the simple ways to manage Voice command.  
How do I get Help? – Say “Help”, it is context sensitive and will assist  
you with currently available commands.  
Do I have to wait until a question finishes to answer? – No.You  
can press the Voice Command Button anytime during a question to  
interrupt. As soon as you see the microphone icon, you can speak your  
answer.  
What’s a quick way to cancel? – Try one of the following:  
• You can press and hold the Voice Command Button to cancel the  
current interaction. (*Not available on all devices)  
• You can respond with “Cancel”.  
Changing the Voice Command Button – To select a Voice Command  
Button, see Using the Voice Command Button.  
Longer command variations are easier to recognize – If you  
are having trouble with recognition, try using the longest command  
variation. For example, say “Correct” instead of “Yes” to place a phone  
call.  
Does Voice Command work better if I yell at it? – No. When your  
voice is too loud, distorted audio is sent to Voice Command. Likewise,  
if you speak too close to the microphone, it will be more difficult to  
recognize your speech.  
How do I get the best recognition results? – For best results, adjust  
your microphone gain setting as described in Getting Started and  
speak normally.  
Pause before speaking – Wait until after the microphone icon appears  
before speaking. If you speak too soon, Voice Command will miss the  
beginning of your response.  
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VOICE COMMAND  
PHONE AND CONTACT TIPS  
You will want to use some of the information in this section to make  
using your phone and contacts list with Voice command easier.  
• How do I call voicemail? – Make a contact named ‘voicemail’ and  
add each of your voicemail numbers. Now you can simply say  
“Call VoiceMail at Home”.  
• Feel free to use friendly names – You can name contacts with  
friendly names such as Home, Mom, or Dentist. After doing this, call  
by simply saying “Call Home”.  
• Synchronizing fewer contacts – (For desktop sync only, doesn’t  
work with server sync) You can save memory and improve  
recognition by synchronizing only the contacts you need. Open  
ActiveSync on your PC, and choose Tools ➞ Options ➞ Contacts  
➞ Settings. Select either individual contacts or categories to sync.  
• Redial and callback are easier than dialing – Use “Redial” to call  
the last person you called, and “Callback” to call the last person who  
called you.  
• Don’t take long pauses during digit dialing – If you pause for a  
long time, Voice Command will attempt to recognize the incomplete  
number.  
• Call a contact at a location – Speed up calling by including the  
location. For example, “Call Karen Archer at home”.  
• What’s the best way to enter couples as a contact? – If you know  
A & B Smith, try putting ‘& B’ into the middle name field. This way you  
can either “call A Smith” or “call A and B Smith”.  
• What’s the best way to enter company abbreviations? – If you  
are having trouble getting recognition on a company of the form ‘ABC  
Painting’ try renaming to ‘A. B. C. Painting’ to clarify that these letters  
are spoken individually.  
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VOICE COMMAND  
READING APPOINTMENTS TIPS  
Voice command will act as you have instructed when you want it on or  
off in different situations.  
• Quiet Voice Command during a meeting or a movie – Voice  
Command will not make any noise if the device volume is off or set  
to vibrate.  
• Does the reminder stop when I press the Dismiss button? – Yes.  
Voice Command cancels the reminder announcement when the  
reminder window disappears.  
• Put names of meeting attendees in appointments – Try including  
meeting attendee names in the subject or location of an appointment  
so you’ll hear them when it is announced.  
PLAYING MUSIC TIPS  
There are some standard commands the Voice command is already  
designed to receive. Using these commands will make playing music  
on your phone easier.  
• What song is this? – Easily identify music by asking “What song is  
this?”  
• Random Play – Say “Shuffle on” to play your selection in random  
order.  
• How do I select an album by a specific artist? – Say “Play Album  
by <Artist>”.  
• Is there a faster way to choose music? – Yes. If you don’t want  
to be guided through your selection, say “Play <album>”, “Play  
<artist>”, “Play <genre>”, or “Play album by <artist>”.  
• How can I choose the current selection? – You can interrupt Voice  
Command and say “That One” to select the current album, artist, or  
genre.  
• How do I change the Media Player skin? – Use the Skin Chooser:  
tap Start ➞ Media Player ➞ Tools ➞ Settings ➞ Skin Chooser  
and choose a different skin. The included Voice Command skin only  
works in the portrait 320x240 screen size.  
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VOICE COMMAND  
• Sometimes the artist isn’t what I expect – Voice Command uses  
the AlbumArtist property to organize tracks by artist. This is different  
than the Artist property displayed by Windows Explorer and by  
default in Windows Media Player.  
• How do I modify the AlbumArtist? – To view the AlbumArtist  
property in Windows Media Player, switch to Media Library, right-click  
on the column headings and select “Album Artist”.You may edit this  
property once it is visible.  
• How do I use DRM content? – In order to play files that have  
been secured using Digital Rights Management (DRM) you must  
copy them to your device using the Copy to CD or Device feature in  
Windows Media Player.  
• What’s the fastest music layout? – Store all your tracks in one  
folder for fastest access to media.  
STARTING PROGRAMS TIPS  
To start programs on your phone without pushing buttons, use Voice  
command to access programs you have already identified.  
• Voice-enable IE Favorites – If you copy a favorite from \Windows\  
Favorites and paste it into \Windows\Start Menu, you can open it by  
saying “Start <favorite>”.  
• Rename a program so it’s easier to say – You can change the  
name of a program directly on the device using a File Explorer type  
application or using the Explore functionality in ActiveSync.  
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VOICE COMMAND  
TROUBLESHOOTING  
The following troubleshooting tips will help you work around common  
problems:  
General Troubleshooter  
Phone and Contacts Troubleshooter  
Reading Appointments Troubleshooter  
Playing Music Troubleshooter  
Starting Programs Troubleshooter  
GENERAL TROUBLESHOOTER  
This section contains answers to some of the most common questions  
you will have when using Voice command with your PN-820.  
The Voice Command Button doesn’t work when the password  
screen is displayed – The password screen blocks the Voice  
Command Button to avoid other people from placing phone calls while  
your device is locked. To enable, uncheck the ‘Password Protected’  
option. Note some organizations prevent this override from working due  
to increased corporate security measures.  
I only hear a thunk sound but don’t see the microphone – This  
means that you are holding the Voice Command Button too long. This  
is activating the press and hold to cancel feature which is helpful in  
meetings when it isn’t convenient to speak cancel aloud.  
The Voice Command melody doesn’t play – Try the following:  
• Tap the speaker icon at the top of the screen. Verify that the volume  
is loud enough and not muted.  
• Verify that the System Sound volume within the current profile is  
loud enough.  
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VOICE COMMAND  
The microphone icon doesn’t display – Try the following:  
• Make sure the button you’re pressing is assigned to Voice Command.  
• Make sure you are not holding the button long enough to engage the  
press and hold to cancel feature.  
I can’t use the Voice Command Button reliably – On some devices,  
one of the available buttons is a rocker switch. On this type of button it  
is very easy to accidentally press the UP or DOWN rocker instead of  
the button. Try assigning Voice Command to another button.  
Voice Command says “Try again” or the microphone icon  
disappears – Try the following:  
• Pause longer before speaking.  
• Move your device further away.  
• Speak in a normal tone, avoid pausing between words.  
• Move to a less noisy environment.  
• Make sure you didn’t disable the command in Voice Command  
settings.  
• Use the Notes application to record your voice and playback at full  
volume. If the playback sound volume is very soft, this device may  
be optimized for close talk use and you will need to move the device  
closer.  
Recognition doesn’t work – Some devices require a reset before  
Voice Command will operate.  
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VOICE COMMAND  
PHONE AND CONTACT TROUBLESHOOTER  
These are common questions users have about using Voice command  
with their phones.  
I can’t use Voice Command during a call – Voice Command is  
temporarily disabled during phone calls.  
I say a contact name but it is not recognized –  
• Contacts without phone numbers cannot be called. Make sure that  
this contact has at least one phone number.  
• Sometimes contacts are filed as a different name. Make sure that the  
name displayed in the contact list is the same as the first, middle, last  
name (or company) of the contact.  
• Sometimes names have pronunciations that are not apparent to  
Voice Command. Try changing the spelling of the name.  
I can’t access my contacts – Contacts may become unavailable due  
to insufficient memory. Try increasing the amount of program memory,  
or synchronizing fewer contacts to the device.  
READING APPOINTMENTS TROUBLESHOOTER  
Calendar reminders are not being announced  
• Verify that the Announce Calendar Reminders option is enabled.  
• If you want appointments announced during meetings, make sure  
that the Only during free time option is not enabled.  
• See Personalization for more information on these options.  
PLAYING MUSIC TROUBLESHOOTER  
Playing the first song takes a long time – Store all your tracks in one  
folder for fastest access to media.  
My device cannot find my files – If your device cannot find files on  
your storage card, try removing it and re-inserting it.  
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VOICE COMMAND  
Voice Command can’t find some tracks – If your media files lack  
track information, Voice Command may not find them. Add track  
information with Windows Media Player on your desktop. Voice  
Command supports only WMA and MP3 files in its index.  
STARTING PROGRAMS TROUBLESHOOTER  
Why am I getting a program when I ask to show a contact? – In  
order to support the most natural command style the word show is  
shared between show application and show contact. To specify an  
application try the variation ‘start application’. To specify a contact try  
the variation ‘lookup name’.  
Warning:  
Operating certain parts of this system requires user attention.  
Diverting attention away from the road while driving can possibly  
cause an accident or other serious consequences. Even  
occasional, short diversions of attention can be dangerous if your  
attention is diverted away from your driving task at a critical time.  
Microsoft makes no representations, warranties or other  
determinations that ANY use of the Software Product is legal,  
safe, or in any manner recommended or intended while driving or  
otherwise operating a motor vehicle.  
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MEMO  
SDGSD  
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DG  
Chapter 10  
SAFETY AND  
WARRANTY  
This chapter addresses the safety guidelines and precautions  
to follow when operating your phone. Before operating your  
phone, please be aware of all the safety details.  
This chapter contains the terms and conditions of services  
and the warranty for your phone. Please review them  
thoroughly.  
SAFETY INFORMATION FOR WIRELESS  
HANDHELD PHONES  
SAFETY INFORMATION FOR FCC RF  
EXPOSURE  
SAR INFORMATION  
FCC HEARING-AID COMPATIBILITY (HAC)  
REGULATIONS FOR WIRELESS DEVICES  
FDA CONSUMER UPDATE  
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PROTECT YOUR WARRANTY  
MANUFACTURER’S WARRANTY  
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SAFETY INFORMATION FOR  
WIRELESS HANDHELD PHONES  
Read this information before using your Handheld  
Portable Cellular Telephone.  
EXPOSURE TO RADIO FREQUENCY SIGNALS  
Your wireless handheld portable telephone is a low power radio  
transmitter and receiver. When it is ON, it receives and also sends out  
radio frequency (RF) signals.  
In August 1996, the Federal Communications Commissions (FCC)  
adopted RF exposure guidelines with safety levels for handheld  
wireless phones. Those guidelines are consistent with the safety  
standards previously set by both U.S. and international standards  
bodies:  
ANSI C95.1 (1992) *  
NCRP Report 86 (1986) *  
ICNIRP (1996) *  
Those standards were based on comprehensive and periodic  
evaluations of the relevant scientific literature. For example, over 120  
scientists, engineers, and physicians from universities, government  
health agencies, and industry reviewed the available body of research  
to develop the ANSI Standard (C951).  
The design of your phone complies with the FCC guidelines (and those  
standards).  
ANTENNA CARE  
Use only the supplied or an approved replacement antenna.  
Unauthorized antennas, modifications, or attachments could damage  
the phone and may violate FCC regulations.  
1* : American National Standards Institute.  
2* : National Council on Radiation protection and measurements.  
3* : International Commission on Nonionizing Radiation Protection.  
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SAFETY INFORMATION FOR  
WIRELESS HANDHELD PHONES  
DRIVING SAFETY  
Talking on the phone while driving is extremely dangerous and is illegal  
in some states. Remember, safety comes first. Check the laws and  
regulations on the use of phones in the areas where you drive. Always  
obey them.  
Also, if using your phone while driving, please:  
• Give full attention to driving. Driving safely is your first responsibility.  
• Use hands-free operation, if available.  
• Pull off the road and park before making or answering a call, if driving  
conditions so require.  
If you must use the phone while driving, please use one-touch, speed  
dialing, and auto answer modes.  
An airbag inflates with great force. DO NOT place objects, including  
both installed or portable wireless equipment, in the area over  
the airbag or in the air bag deployment area. If in-vehicle wireless  
equipment is improperly installed and the air bag inflates, serious injury  
could result.  
WARNING: Failure to follow these instructions may lead to  
serious personal injury and possible property damage.  
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SAFETY INFORMATION FOR  
WIRELESS HANDHELD PHONES  
ELECTRONIC DEVICES  
Most modern electronic equipment is shielded from RF energy.  
However, certain electronic equipment may not be shielded against the  
RF signals from your wireless phone.  
PACEMAKERS  
The Health Industry Manufacturers Association recommends that  
a minimum separation of six (6») inches be maintained between  
a handheld wireless phone and a pacemaker to avoid potential  
interference with the pacemaker. These recommendations are  
consistent with the independent research by and recommendations of  
Wireless Technology Research.  
Persons with pacemakers:  
• ALWAYS keep the phone more than six inches from your pacemaker  
when the phone is turned on.  
• Do not carry the phone in a breast pocket.  
• Use the ear opposite the pacemaker to minimize the potential for  
interference.  
• If you have any reason to suspect that interference is taking place,  
turn your phone OFF immediately.  
OTHER MEDICAL DEVICES  
If you use any other personal medical device, consult the manufacturer  
of your device to determine if they are adequately shielded from  
external RF energy.Your physician may be able to assist you in  
obtaining this information.  
Turn your phone OFF in healthcare facilities when any regulations  
posted in these areas instruct you to do so. Hospitals or healthcare  
facilities may be using equipment that could be sensitive to external RF  
energy.  
POSTED FACILITIES  
Turn your phone OFF where posted notices so require.  
Other safety guidelines  
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SAFETY INFORMATION FOR  
WIRELESS HANDHELD PHONES  
AIRCRAFT  
FCC and Transport Canada Regulations prohibit using your phone  
while in the air. Turn your phone OFF before boarding an aircraft.  
BLASTING AREAS  
To avoid interfering with blasting operations, turn your phone OFF when  
in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all  
signs and instructions.  
POTENTIALLY EXPLOSIVE ATMOSPHERES  
Turn your phone OFF when in any area with a potentially explosive  
atmosphere and obey all signs and instructions. Sparks in such areas  
could cause an explosion or fire resulting in bodily injury or even death.  
Areas with a potentially explosive atmosphere are often, but not always,  
clearly marked. They include fueling areas such as gas stations; below  
deck on boats; fuel or chemical transfer or storage facilities; vehicles  
using liquefied petroleum gas (such as propane or butane); areas  
where the air contains chemicals or particles, such as grain, dust,  
or metal powders; and any other area where you would normally be  
advised to turn off your vehicle’s engine.  
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SAFETY INFORMATION FOR  
WIRELESS HANDHELD PHONES  
PRECAUTIONS  
Your Handheld Portable Telephone is a high quality piece of equipment.  
Before operating, read all instructions and cautionary markings on (1)  
AC Adaptor (2) Battery and (3) Product Using Battery.  
DO NOT use this equipment in an extreme environment  
where high temperature or high humidity exists.  
DO NOT abuse the equipment. Avoid striking, shaking or  
shocking. When not using, lay down the unit to avoid possible  
damage due to instability.  
DO NOT expose this equipment to rain or spilled beverages.  
DO NOT use unauthorized accessories.  
DO NOT disassemble the phone or its accessories. If service  
or repair is required, return unit to an authorized UTStarcom  
cellular service center. If unit is disassembled, the risk of  
electric shock or fire may result.  
DO NOT short-circuit the battery terminals with metal items  
etc.  
WARNING!  
• This product contains a chemical known to the State of  
California to cause cancer.  
• This product contains a chemical known to the State of  
California to cause birth defects or other reproductive harm.  
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SAFETY INFORMATION FOR  
FCC RF EXPOSURE  
WARNING! Read this Information before using  
CAUTIONS  
In August 1996 the Federal Communications Commission (FCC) of the  
United States with its action in Report and Order FCC 96-326 adopted  
an updated safety standard for human exposure to radio frequency  
electromagnetic energy emitted by FCC regulated transmitters. Those  
guidelines are consistent with the safety standard previously set by  
both U.S. and international standards bodies. The design of this phone  
complies with the FCC guidelines and these international standards.  
Use only the supplied or an approved antenna. Unauthorized antennas,  
modifications, or attachments could impair call quality, damage the  
phone, or result in violation of FCC regulations. Do not use the phone  
with a damaged antenna. If a damaged antenna comes into contact  
with the skin, a minor burn may result. Please contact your local dealer  
for replacement antenna.  
BODY-WORN OPERATION  
This device was tested for typical body-worn operations with the back  
of the phone kept 2.0 cm. from the body. To maintain compliance with  
FCC RF exposure requirements, use only belt-clips, holsters or similar  
accessories that maintain a 2.0 cm. separation distance between the  
user’s body and the back of the phone, including the antenna. The  
use of belt-clips, holsters and similar accessories should not contain  
metallic components in its assembly.  
The use of accessories that do not satisfy these requirements may not  
comply with FCC RF exposure requirements, and should be avoided.  
For more information about RF exposure, please visit the FCC  
website at www.fcc.gov.  
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SAR INFORMATION  
THIS MODEL PHONE MEETS THE GOVERNMENT’S  
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.  
Your wireless phone is a radio transmitter and receiver. It is designed  
and manufactured not to exceed the emission limits for exposure  
to radiofrequency (RF) energy set by the Federal Communications  
Commission of the U.S. Government. These limits are part of  
comprehensive guidelines and establish permitted levels of RF energy  
for the general population. The guidelines are based on standards  
that were developed by independent scientific organizations through  
periodic and thorough evaluation of scientific studies. The standards  
include a substantial safety margin designed to assure the safety of all  
persons, regardless of age and health.  
The exposure standard for wireless mobile phones employs a unit of  
measurement known as the Specific Absorption Rate, or SAR. The  
SAR limit set by the FCC is 1.6 W/kg.* Tests for SAR are conducted  
with the phone transmitting at its highest certified power level in all  
tested frequency bands. Although the SAR is determined at the highest  
certified power level, the actual SAR level of the phone while operating  
can be well below the maximum value. This is because the phone  
is designed to operate at multiple power levels so as to use only the  
power required to reach the network. In general, the closer you are to a  
wireless base station antenna, the lower the power output.  
Before a phone model is available for sale to the public, it must be  
tested and certified to the FCC that it does not exceed the limit  
established by the government adopted requirement for safe exposure.  
The tests are performed in positions and locations (e.g., at the ear and  
worn on the body) as required by the FCC for each model. The highest  
SAR value for this model phone when tested for use at the ear is 1.3  
W/Kg and when worn on the body, as described in this user guide,  
is 0.6W/Kg. (Body-worn measurements differ among phone models,  
depending upon available accessories and FCC requirements). While  
there may be differences between the SAR levels of various phones  
and at various positions, they all meet the government requirement for  
safe exposure.  
The SAR testing for Body-worn operation was performed with a belt  
clip that provided a 20mm separation. The User’s Manual indicates  
that any holsters/clips used with this device should contain no metallic  
components.  
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SAR INFORMATION  
The FCC has granted an Equipment Authorization for this model phone  
with all reported SAR levels evaluated as in compliance with the FCC  
RF exposure guidelines. SAR information on this model phone is on file  
with the FCC and can be found under the Display Grant section of  
http://www.fcc.gov/oet/fccid after searching on PP4TX-215.  
Additional information on Specific Absorption Rates (SAR) can be  
found on the Cellular Telecommunications Industry Association (CTIA)  
website at http://www.wow-com.com.  
* In the United States and Canada, the SAR limit for mobile phones  
used by the public is 1.6 watts/kg (W/kg) averaged over one gram  
of tissue. The standard incorporates a substantial margin of safety  
to give additional protection for the public and to account for any  
variations in measurements.  
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FCC HEARING-AID COMPATIBILITY (HAC)  
REGULATIONS FOR WIRELESS DEVICES  
FCC ID : JYCPC-8200N  
EUT Type: Dual-Mode CDMA Phone with Bluetooth- Prototype  
Tx Frequency: 824.70 — 848.31 MHz (CDMA)  
1851.25 — 1908.75 MHz (PCS CDMA)  
Maximum Conducted 0.342W CDMA (25.3dBm)  
Power (HAC): 0.342W PCS CDMA (25.3dBm)  
Trade Name/Model(s): UTStarcom / PC-8200N  
FCC Classification: Licensed Portable Transmitter Held to Ear (PCE)  
FCC Rule Part(s): §20.19  
HAC Standard: ANSI PC63.19-2005 D3.6  
On July 10, 2003, the U.S. Federal Communications Commission  
(FCC) Report and Order in WT Docket 01-309 modified the exception  
of wireless phones under the Hearing Aid Compatibility Act of 1988  
(HAC Act) to require digital wireless phones be compatible with  
hearing-aids. The intent of the HAC Act is to ensure reasonable access  
to telecommunications services for persons with hearing disabilities.  
While some wireless phones are used near some hearing devices  
(hearing aids and cochlear implants), users may detect a buzzing,  
humming, or whining noise. Some hearing devices are more immune  
than others to this interference noise, and phones also vary in the  
amount of interference they generate.  
The wireless telephone industry has developed a rating system for  
wireless phones, to assist hearing device users find phones that may  
be compatible with their hearing devices. Not all phones have been  
rated. Phones that are rated have the rating on their box or a label  
located on the box.  
The ratings are not guarantees. Results will vary depending on the  
user’s hearing device and hearing loss. If your hearing device happens  
to be vulnerable to interference, you may not be able to use a rated  
phone successfully. Trying out the phone with your hearing device is the  
best way to evaluate it for your personal needs.  
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are  
likely to generate less interference to hearing devices than phones that  
are not labeled. M4 is the better/higher of the two ratings.  
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FCC HEARING-AID COMPATIBILITY (HAC)  
REGULATIONS FOR WIRELESS DEVICES  
Hearing devices may also be rated.Your hearing device manufacturer  
or hearing health professional may help you find this rating. Higher  
ratings mean that the hearing device is relatively immune to  
interference noise. The hearing aid and wireless phone rating values  
are then added together. A sum of 5 is considered acceptable for  
normal use. A sum of 6 is considered for best use.  
In the above example, if a hearing aid meets the M2 level rating and  
the wireless phone meets the M3 level rating, the sum of the two values  
equal M5. This should provide the hearing aid user with “normal usage”  
while using their hearing aid with the particular wireless phone. “Normal  
usage” in this context is defined as a signal quality that is acceptable  
for normal operation.  
The M mark is intended to be synonymous with the U mark. The T mark  
is intended to be synonymous with the UT mark. The M and T marks  
are recommended by the Alliance for Telecommunications Industries  
Solutions (ATIS). The U and UT marks are referenced in Section 20.19  
of the FCC Rules. The HAC rating and measurement procedure are  
described in the American National Standards Institute (ANSI) C63.19  
standard.  
For information about hearing aids and digital wireless phone  
• FCC Hearing Aid Compatibility and Volume Control  
http://www.fcc.gov/cgb/dro/hearing.html  
• Gallaudet University, RERC  
http://tap.gallaudet.edu/DigWireless.KS/DigWireless.htm  
• Self Help for Hard of Hearing People Inc. [SHHH]  
www.hearingloss.org/hat/TIPWirelessPhones.htm  
•
The Hearing Aid Compatibility FCC Order  
http://hraunfoss.fcc.gov/edocs_public/attachmatch/  
FCC-03-168A1.pdf  
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FDA CONSUMER UPDATE  
U.S. Food and Drug Administration – Center for Devices and  
Radiological Health Consumer Update on Wireless Phones  
1. Do wireless phones pose a health hazard?  
The available scientific evidence does not show that any health problems are associated  
with using wireless phones. There is no proof, however, that wireless phones are absolutely  
safe. Wireless phones emit low levels of radiofrequency energy (RF) in the microwave  
range while being used. They also emit very low levels of RF when in the stand-by mode.  
Whereas high levels of RF can produce health effects (by heating tissue), exposure to low  
level RF that does not produce heating effects causes no known adverse health effects.  
Many studies of low level RF exposures have not found any biological effects.  
Some studies have suggested that some biological effects may occur, but such findings  
have not been confirmed by additional research. In some cases, other researchers have  
had difficulty in reproducing those studies, or in determining the reasons for inconsistent  
results.  
2. What is FDA’s role concerning the safety of wireless phones?  
Under the law, FDA does not review the safety of radiation-emitting consumer products  
such as wireless phones before they can be sold, as it does with new drugs or medical  
devices. However, the agency has authority to take action if wireless phones are shown to  
emit radiofrequency energy (RF) at a level that is hazardous to the user. In such a case,  
FDA could require the manufacturers of wireless phones to notify users of the health  
hazard and to repair, replace or recall the phones so that the hazard no longer exists.  
Although the existing scientific data do not justify FDA regulatory actions, FDA has urged  
the wireless phone industry to take a number of steps, including the following:  
•
Support needed research into possible biological effects of RF of the type emitted by  
wireless phones;  
Design wireless phones in a way that minimizes any RF exposure to the user that is not  
necessary for device function;  
•
and  
Cooperate in providing users of wireless phones with the best possible information on  
possible effects of wireless phone use on human health.  
•
FDA belongs to an interagency working group of the federal agencies that have  
responsibility for different aspects of RF safety to ensure coordinated efforts at the federal  
level. The following agencies belong to this working group:  
•
•
•
•
National Institute for Occupational Safety and Health  
Environmental Protection Agency  
Federal Communications Commission  
Occupational Safety and Health Administration  
• National Telecommunications and Information Administration  
The National Institutes of Health participates in some inter-agency working group activities,  
as well. FDA shares regulatory responsibilities for wireless phones with the Federal  
Communications Commission (FCC). All phones that are sold in the United States must  
comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other  
health agencies for safety questions about wireless phones. FCC also regulates the base  
stations that the wireless phone networks rely upon. While these base stations operate  
at higher power than do the wireless phones themselves, the RF exposures that people  
get from these base stations are typically thousands of times lower than those they can  
get from wireless phones. Base stations are thus not the subject of the safety questions  
discussed in this document.  
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FDA CONSUMER UPDATE  
3. What kinds of phones are the subject of this update?  
The term “wireless phone” refers here to hand-held wireless phones with built-in antennas,  
often called “cell,” “mobile,” or “PCS” phones.  
These types of wireless phones can expose the user to measurable radiofrequency energy  
(RF) because of the short distance between the phone and the user’s head. These RF  
exposures are limited by Federal Communications Commission safety guidelines that were  
developed with the advice of FDA and other federal health and safety agencies. When  
the phone is located at greater distances from the user, the exposure to RF is drastically  
lower because a person’s RF exposure decreases rapidly with increasing distance from  
the source. The so-called “cordless phones,” which have a base unit connected to the  
telephone wiring in a house, typically operate at far lower power levels, and thus produce  
RF exposures far below the FCC safety limits.  
4. What are the results of the research done already?  
The research done thus far has produced conflicting results, and many studies have  
suffered from flaws in their research methods. Animal experiments investigating the  
effects of radiofrequency energy (RF) exposures characteristic of wireless phones have  
yielded conflicting results that often cannot be repeated in other laboratories. A few animal  
studies, however, have suggested that low levels of RF could accelerate the development  
of cancer in laboratory animals. However, many of the studies that showed increased  
tumor development used animals that had been genetically engineered or treated with  
cancer-causing chemicals so as to be predisposed to develop cancer in the absence of  
RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These  
conditions are not similar to the conditions under which people use wireless phones, so we  
don’t know with certainty what the results of such studies mean for human health. Three  
large epidemiology studies have been published since December 2000. Between them,  
the studies investigated any possible association between the use of wireless phones and  
primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or  
salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence  
of any harmful health effects from wireless phone RF exposures. However, none of the  
studies can answer questions about long-term exposures, since the average period of  
phone use in these studies was around three years.  
5. What research is needed to decide whether RF exposure from wireless phones  
poses a health risk?  
A combination of laboratory studies and epidemiological studies of people actually  
using wireless phones would provide some of the data that are needed. Lifetime animal  
exposure studies could be completed in a few years. However, very large numbers of  
animals would be needed to provide reliable proof of a cancer promoting effect if one  
exists. Epidemiological studies can provide data that is directly applicable to human  
populations, but 10 or more years’ follow-up may be needed to provide answers about  
some health effects, such as cancer. This is because the interval between the time of  
exposure to a cancer-causing agent and the time tumors develop – if they do – may be  
many, many years. The interpretation of epidemiological studies is hampered by difficulties  
in measuring actual RF exposure during day-to-day use of wireless phones. Many factors  
affect this measurement, such as the angle at which the phone is held, or which model of  
phone is used.  
6. 6. What is FDA doing to find out more about the possible health effects of wireless  
phone RF?  
FDA is working with the U.S. National Toxicology Program and with groups of investigators  
around the world to ensure that high priority animal studies are conducted to address  
important questions about the effects of exposure to radiofrequency energy (RF). FDA has  
been a leading participant in the World Health Organization International Electromagnetic  
Fields (EMF) Project since its inception in 1996. An influential result of this work has been  
the development of a detailed agenda of research needs that has driven the establishment  
of new research programs around the world.  
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FDA CONSUMER UPDATE  
The Project has also helped develop a series of public information documents on EMF  
issues. FDA and the Cellular Telecommunications & Internet Association (CTIA) have  
a formal Cooperative Research and Development Agreement (CRADA) to do research  
on wireless phone safety. FDA provides the scientific oversight, obtaining input from  
experts in government, industry, and academic organizations. CTIA-funded research is  
conducted through contracts to independent investigators. The initial research will include  
both laboratory studies and studies of wireless phone users. The CRADA will also include  
a broad assessment of additional research needs in the context of the latest research  
developments around the world.  
7. How can I find out how much radiofrequency energy exposure I can get by using  
my wireless phone?  
All phones sold in the United States must comply with Federal Communications  
Commission (FCC) guidelines that limit radiofrequency energy (RF) exposures. FCC  
established these guidelines in consultation with FDA and the other federal health and  
safety agencies. The FCC limit for RF exposure from wireless telephones is set at a  
Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is  
consistent with the safety standards developed by the Institute of Electrical and Electronic  
Engineering (IEEE) and the National Council on Radiation Protection and Measurement.  
The exposure limit takes into consideration the body’s ability to remove heat from the  
tissues that absorb energy from the wireless phone and is set well below levels known  
to have effects. Manufacturers of wireless phones must report the RF exposure level for  
each model of phone to the FCC. The FCC website (http://www.fcc.gov/oet/rfsafety) gives  
directions for locating the FCC identification number on your phone so you can find your  
phone’s RF exposure level in the online listing.  
8. What has FDA done to measure the radiofrequency energy coming from wireless  
phones?  
The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical  
standard for measuring the radiofrequency energy (RF) exposure from wireless phones  
and other wireless handsets with the participation and leadership of FDA scientists and  
engineers. The standard, “Recommended Practice for Determining the Spatial-Peak  
Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications  
Devices: Experimental Techniques,” sets forth the first consistent test methodology for  
measuring the rate at which RF is deposited in the heads of wireless phone users. The  
test method uses a tissue-simulating model of the human head. Standardized SAR test  
methodology is expected to greatly improve the consistency of measurements made  
at different laboratories on the same phone. SAR is the measurement of the amount  
of energy absorbed in tissue, either by the whole body or a small part of the body. It is  
measured in watts/kg (or milliwatts/g) of matter. This measurement is used to determine  
whether a wireless phone complies with safety guidelines.  
9. What steps can I take to reduce my exposure to radiofrequency energy from my  
wireless phone?  
If there is a risk from these products – and at this point we do not know that there is – it is  
probably very small. But if you are concerned about avoiding even potential risks, you can  
take a few simple steps to minimize your exposure to radiofrequency energy (RF). Since  
time is a key factor in how much exposure a person receives, reducing the amount of time  
spent using a wireless phone will reduce RF exposure.  
*
If you must conduct extended conversations by wireless phone every day, you could  
place more distance between your body and the source of the RF, since the exposure  
level drops off dramatically with distance. For example, you could use a headset and  
carry the wireless phone away from your body or use a wireless phone connected to a  
remote antenna.  
Again, the scientific data do not demonstrate that wireless phones are harmful. But if you  
are concerned about the RF exposure from these products, you can use measures like  
those described above to reduce your RF exposure from wireless phone use.  
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FDA CONSUMER UPDATE  
10. What about children using wireless phones?  
The scientific evidence does not show a danger to users of wireless phones, including  
children and teenagers. If you want to take steps to lower exposure to radiofrequency  
energy (RF), the measures described above would apply to children and teenagers using  
wireless phones. Reducing the time of wireless phone use and increasing the distance  
between the user and the RF source will reduce RF exposure. Some groups sponsored by  
other national governments have advised that children be discouraged from using wireless  
phones at all. For example, the government in the United Kingdom distributed leaflets  
containing such a recommendation in December 2000. They noted that no evidence exists  
that using a wireless phone causes brain tumors or other ill effects. Their recommendation  
to limit wireless phone use by children was strictly precautionary; it was not based on  
scientific evidence that any health hazard exists.  
11. What about wireless phone interference with medical equipment?  
Radiofrequency energy (RF) from wireless phones can interact with some electronic  
devices. For this reason, FDA helped develop a detailed test method to measure  
electromagnetic interference (EMI) of implanted cardiac pacemakers and defibrillators  
from wireless telephones. This test method is now part of a standard sponsored by the  
Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint  
effort by FDA, medical device manufacturers, and many other groups, was completed  
in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers  
and defibrillators are safe from wireless phone EMI. FDA has tested hearing aids for  
interference from handheld wireless phones and helped develop a voluntary standard  
sponsored by the Institute of Electrical and Electronic Engineers (IEEE). This standard  
specifies test methods and performance requirements for hearing aids and wireless  
phones so that that no interference occurs when a person uses a “compatible” phone and  
a “compatible” hearing aid at the same time. This standard was approved by the IEEE in  
2000. FDA continues to monitor the use of wireless phones for possible interactions with  
other medical devices. Should harmful interference be found to occur, FDA will conduct  
testing to assess the interference and work to resolve the problem.  
12. Where can I find additional information?  
For additional information, please refer to the following resources:  
•
•
FDA web page on wireless phones (http://www.fda.gov/cdrh/phones/index.html)  
Federal Communications Commission (FCC) RF Safety Pro-gram  
(http://www.fcc.gov/oet/rfsafety)  
•
International Commission on Non-Ionizing Radiation Protection (http://www.icnirp.de)  
• World Health Organization (WHO) International EMF Project (http://www.who.int/emf)  
National Radiological Protection Board (UK) (http://www.nrpb.org.uk/)  
•
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PROTECT YOUR WARRANTY  
Read your Warranty carefully, with the special consideration to  
paragraph seven of the Limited Warranty for your unit.  
“Warranty does not apply to... or to any product or part thereof which  
has suffered through alteration... mishandling, misuse, neglect or  
accident”.  
Many companies are making look alike accessories and in some  
cases, promoting that their product is equal to or better than the  
UTStarcom product. Be careful. Some of these products may not be  
compatible to use with your UTStarcom product and may damage  
the unit or cause it to malfunction. If service is required on your unit  
and it is determined that a non-UTStarcom accessory has created  
the problem with your unit, the Warranty will not apply. In addition, if  
the unit has already suffered irreversible damage by reason of a non-  
compatible accessory, the Warranty will be voided. To protect your  
Warranty, use only compatible accessories which cannot damage or  
interfere with the functioning of your UTStarcom product.  
IN USA: UTStarcom Personal Communications  
555 Wireless Blvd.  
Hauppauge, NY 11788  
(800) 229-1235  
IN CANADA: UTStarcom Canada Company  
5535 Eglinton Avenue West  
Suite# 234  
Toronto, ON M9C 5K5  
(800) 465-9675  
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MANUFACTURER’S WARRANTY  
12 MONTH LIMITED WARRANTY  
UTStarcom Personal Communications (the Company) warrants to the  
original retail purchaser of this UTStarcom handheld portable cellular  
telephone, that should this product or any part thereof during normal  
consumer usage and conditions, be proven defective in material or  
workmanship that results in product failure within the first twelve (12)  
month period from the date of purchase, such defect(s) will be repaired  
or replaced (with new or rebuilt parts) at the Company’s option, without  
charge for parts or labor directly related to the defect(s).  
The antenna, keypad, display, rechargeable battery and battery  
charger, if included, are similarly warranted for twelve (12) months from  
date of purchase.  
This Warranty extends only to consumers who purchase the product in  
the United States or Canada and it is not transferable or assignable.  
This Warranty does not apply to:  
(a) Product subjected to abnormal use or conditions, accident,  
mishandling, neglect, unauthorized alteration, misuse, improper  
installation or repair or improper storage;  
(b) Product whose mechanical serial number or electronic serial  
number has been removed, altered or defaced.  
(c) Damage from exposure to moisture, humidity, excessive  
temperatures or extreme environmental conditions;  
(d) Damage resulting from connection to, or use of any accessory or  
other product not approved or authorized by the Company;  
(e) Defects in appearance, cosmetic, decorative or structural items  
such as framing and non-operative parts;  
(f) Product damaged from external causes such as fire, flooding, dirt,  
sand, weather conditions, battery leakage, blown fuse, theft or  
improper usage of any electrical source.  
The Company disclaims liability for removal or reinstallation of the  
product, for geographic coverage, for inadequate signal reception by  
the antenna or for communications range or operation of the cellular  
system as a whole.  
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MANUFACTURER’S WARRANTY  
When sending your wireless device to UTStarcom Personal  
Communications for repair or service, please note that any personal  
data or software stored on the device may be inadvertently erased or  
altered. Therefore, we strongly recommend you make a back up copy  
of all data and software contained on your device before submitting  
it for repair or service. This includes all contact lists, downloads (i.e.  
third-party software applications, ringtones, games and graphics)  
and any other data added to your device. In addition, if your wireless  
device utilizes a SIM or Multimedia card, please remove the card  
before submitting the device and store for later use when your device  
is returned, UTStarcom Personal Communications is not responsible  
for and does not guarantee restoration of any third-party software,  
personal information or memory data contained in, stored on, or  
integrated with any wireless device, whether under warranty or not,  
returned to UTStarcom Personal Communications for repair or service.  
To obtain repairs or replacement within the terms of this Warranty,  
the product should be delivered with proof of Warranty coverage (e.g.  
dated bill of sale), the consumer’s return address, daytime phone  
number and/or fax number and complete description of the problem,  
transportation prepaid, to the Company at the address shown below or  
to the place of purchase for repair or replacement processing.  
In addition, for reference to an authorized Warranty station in your area,  
you may telephone in the United States (800) 229-1235, and in Canada  
(800) 465-9672 (in Ontario call 416-695-3060).  
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS  
WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT  
PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S  
LAIBILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER  
FOR THE PRODUCT.  
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION  
OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH  
OF ANY WARRANTY MUST BE BROUGHT WITHIN A PERIOD  
OF 18 MONTHS FROM DATE OF ORIGINAL PURCHASE. IN NO  
CASE SHALL THE COMPANY BE LIABLE FOR AN SPECIAL  
CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH  
OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED,  
WHATSOEVER. THE COMPANY SHALL NOT BE LIABLE FOR  
THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY  
OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING  
REPAIRED OR REPLACED.  
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MANUFACTURER’S WARRANTY  
No person or representative is authorized to assume for the Company  
any liability other than expressed herein in connection with the sale of  
this product.  
Some states or provinces do not allow limitations on how long an  
implied warranty lasts or the exclusion or limitation of incidental or  
consequential damage so the above limitation or exclusions may not  
apply to you. This Warranty gives you specific legal rights, and you may  
also have other rights, which vary from state to state or province to  
province.  
IN USA: UTStarcom Personal Communication  
555 Wireless Blvd.  
Hauppauge, NY 11788  
(800) 229-1235  
IN CANADA: UTStarcom Canada Company  
5535 Eglinton Avenue West  
Suite# 234  
Toronto, ON M9C 5K5  
(800) 465-9672  
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