PS900 Treadmill
Owner’s Manual
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Table of contents
Chapter 1: Safety Instructions............................................4
Chapter 2: Treadmill Overview..........................................9
Chapter 3: Display Console................................................10
Chapter 4: Programming & Operation...........................12
Chapter 5: Care & Maintenance........................................14
Chapter 6: Troubleshooting................................................16
Chapter 7: Additional Information...................................18
IMPORTANT:
Product specifications, features & software are subject to change without notice.
3
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Chapter 1: Safety Instructions
Chapter 2: Treadmill Overview
Chapter 3: Display Console
Chapter 4: Programming & Operation
Chapter 5: Care & Maintenance
Chapter 6: Troubleshooting
Chapter 7: Additional Information
4
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Chapter 1: Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
CAUTION: Health related injuries may result from incorrect or excessive use of exercise equipment.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an
exercise program, particularly if the user has a family history of high blood pressure or heart disease, is
over the age of 45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year.
TRUE also recommends consulting a fitness professional on the correct use of this product. If at any time
while exercising the user experiences faintness, dizziness, pain or shortness of breath, he or she must stop
immediately.
This equipment PS900 Light Commercial treadmill is intended for commercial use.
WARNING: READ ALL INSTRUCTIONS BEFORE USING THE TREADMILL.
WARNING: Do not move the treadmill by lifting the console. Do not use the console as a handlebar during
a workout.
WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or
attempting any maintenance activity.
DANGER: To reduce the risk of electric shock, always unplug the treadmill before cleaning.
WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these
instructions:
• Attach the safety clip to your clothing before each workout and treadmill is in use.
• Avoid exiting treadmill while leaving the tread belt in motion.
• Never walk or jog backwards on the treadmill.
• This equipment should never be left unattended when plugged in.
• To avoid injury stand on the straddle covers before starting the treadmill.
• Do not exceed maximum user weight as outlined in the product specification section of this manual.
• Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes.
Make sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose
clothing, shoelaces and towels away from moving parts.
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Chapter 1: Safety Instructions
• Do not operate the treadmill while being covered with a blanket, plastic, or anything that insulates or stops
airflow.
• Close supervision is necessary if the treadmill is used by children, used near children. Also applies to
disabled persons.
• Use this treadmill only for its intended use as described in this manual.
• Do not use attachments not recommended by the manufacturer.
• Never operate this treadmill if it has a damaged power cord or plug, if it is not working properly, if it
has been damaged or dropped, or if it has been submerged in water. In these cases, a qualified service
technician should examine this treadmill.
• Do not use the power cord as a handle for transporting.
• Do not run the power cord along the side or under the treadmill.
• Keep the power cord away from heated surfaces.
• Position this product so the power cord plug is accessible to the user.
• Never operate the equipment with the air vents blocked. Keep air vents free from clogs.
• Never drop or insert any object into any opening.
• Do not reach into or underneath the unit, or tip it on its side during operation.
• Use the side handrails whenever additional stability is required. In case of emergency, such as tripping,
the side handrails should be grabbed and the user should place his/her feet on the straddle covers. The
front handlebars should be used to grasp the heart rate sensors or to rest the hand on while operating the
activity zone keys, but not for stability, emergency, or continuous use.
• Use indoors only.
• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
• To disconnect power cord, first turn power switch to the off position, then remove plug from outlet.
• Allow only trained personnel to service this equipment.
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Chapter 1: Safety Instructions
• Never use near water or while wet. Using this treadmill around a pool, hot tub or sauna will void the
warranty.
• Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they
are out of reach of the treadmill while it is in operation.
• Allow only one person at a time on the treadmill while it’s operating.
• Ensure that the back of the treadmill is placed at least 39”away from a wall or other obstructions.
• Ensure that the sides of the treadmill are placed at least 20”away from a wall or other obstructions.
• Never place liquids of any type directly on the unit except in the accessory tray or bottle holders.
Containers with lids are recommended.
• Do not allow animals on or near the treadmill while it’s operating.
• Consult your physician before beginning any exercise program.
• Do not use if you have a cold or fever.
GROUNDING INSTRUCTIONS
WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each
product to a properly grounded electrical outlet. A risk of electrical shock may result from improper
connection of the equipment’s grounding conductor. Check with a qualified electrician if you are unsure
about proper grounding techniques. Do not modify the plug provided with this product. If it will not fit an
electrical outlet, have a proper outlet installed by a qualified electrician. Your TRUE Fitness product must
be properly grounded to reduce risk of shock if the treadmill malfunctions. Your treadmill is equipped with
an electrical cord, which includes an equipment grounding conductor and a grounding plug. The plug must
be inserted into an outlet that has been properly installed and grounded in accordance with all local codes
and ordinances. A temporary adapter cannot be used to connect this plug to a two-pole receptacle in North
America. If a properly grounded 120 Volt/20 Amp outlet is not available, a qualified electrician must install
one.
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Chapter 1: Safety Instructions
POWER REQUIREMENTS FOR
PRODUCTS
For example, in the United States some TRUE treadmills
require a circuit rated 115 VAC, 60 Hz and 20 amps. See
Figure 1. However, a home typically has 15 amp outlets.
In this case, contact an electrician to install a 20 amp dedi-
cated line prior to use. See Figure 2.
Read and understand all instructions on this
sheet and in the Owner’s manual before plugging
any TRUE power cord into an electrical outlet.
This information sheet will help you identify the
voltage and cords you need where you live and
will outline requirements for:
NOTE:
!DANGER:
!CAUTION:
• Grounded, dedicated lines
• Voltage
• Power cords
• Power adapters
• Extension cords
115 VAC
60 Hz
20 amps
Standard US Outlet Rating
Frequency
Standard US
Residential
Voltage
Improper connection of the equipment-
grounding conductor can result in risk
of electric shock. Check with a qualified
electrician or service provider if you are
in doubt as to whether the equipment
is properly grounded or installed on a
dedicated line. Seek a qualified electrician
to perform any modifications to the cord
or plug. TRUE is not responsible for
injuries or damages as a result of cord or
plug modification.
Figure 1
Parallel
Slots
Typical US
15 Amp Outlet
Typical US
20 Amp Outlet
(Used with
Commercial Products)
(Residential)
Place cords away from heat (such as
baseboards). Use care to arrange any
cord so it doesn’t become an obstacle.
Figure 2
Extension Cords
Do not use an extension cord to supply power
to any TRUE product.
Grounded, Dedicated Line
TRUE equipment must be grounded. If it should malfunction
or break down, grounding provides a path of least resistance
for electric current to reduce the risk of electric shock.
TRUE cords (except for cycle adapters) have an equipment-
grounding conductor and a grounding plug. The plug
must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes
and ordinances where you live. Do not use a ground plug
adapter to adapt the power cord to a non-grounded outlet.
Do not use a GFCI outlet or GFCI circuit breaker.
A dedicated line will assure that adequate power is
available for safe operation over the life of your
TRUE Product.
Voltage
Voltage required for your unit is located on the serial
number decal (usually on the front of the unit). Depending
on where you live voltage requirements differ.
8
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Chapter 2: Treadmill Overview
Console
Chapter 2: Treadmill Overview
Chapter 3: Display Console
Chapter 4: Programming & Operation
Chapter 5: Care & Maintenance
Chapter 6: Troubleshooting
Chapter 7: Additional Information
9
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Chapter 3: Display Console
Chapter 1: Safety Instructions
Chapter 2: Treadmill Overview
Chapter 3: Display Console
Chapter 4: Programming & Operation
Chapter 5: Care & Maintenance
Chapter 6: Troubleshooting
Chapter 7: Additional Information
10
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Chapter 3: Display Console
Display Console Options
Depending on the console that came with this treadmill, the workouts, programming and operation of the
treadmill may differ. The console option available on this machine is:
7” Single Window LCD with optional external entertainment controller and screen
Please refer to the information in this manual for basic operation information. For more detailed information
Start + Quick Start Key
Pause + Stop Key
Enter Key
Safety, warning and
Quick Start information
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Chapter 4: Programming &
Operation
Chapter 1: Safety Instructions
Chapter 2: Treadmill Overview
Chapter 3: Display Console
Chapter 4: Programming & Operation
Chapter 5: Care & Maintenance
Chapter 6: Troubleshooting
Chapter 7: Additional Information
12
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Chapter 4: Programming &
Operation
Programming & Operation
7” LCD:
Here are a list of programming options available on your PS900 treadmill 7”LCD console. Programming
and operation may differ depending on the type of console. For more information on programming and
Program Category:
Quick Start: Begin a manual workout by pressing START. (A manual workout is a workout where all
aspects of the workout - workout time, distance, speed and incline - are decided by the user.
Pre-set Workouts
•Calorie Burn: A walking workout, where all speeds are under 4 mph.
•Intervals: Walking intervals with grade alternate between hills and nearly flat.
•Cardio Challenge: Zero-grade gradually increases speed then decreases speed, changing once
per minute.
HRC (Heart Rate Control) Workouts
•Time-based constant HRC: pick a target heart rate and exercise for an amount of time you
select.
•Cruise Control: while in any workout, set your current heart rate as your target heart rate by
pressing a single key.
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Chapter 5: Care & Maintenance
Chapter 1: Safety Instructions
Chapter 2: Treadmill Overview
Chapter 3: Display Console
Chapter 4: Programming & Operation
Chapter 5: Care & Maintenance
Chapter 6: Troubleshooting
Chapter 7: Additional Information
14
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Chapter 5: Care & Maintenance
Care & Maintenance
It is important to perform the minor maintenance tasks described in this section. Failure to maintain the
treadmill as described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock,
always unplug the unit from its power source before cleaning or performing any maintenance tasks.
Inspection:
Inspect the treadmill daily. Look and listen for loose fasteners, unusual noises, worn or frayed power cords,
and any other indications that the equipment may be in need of service. If you notice any of these, obtain
service.
IMPORTANT: If you determine that the treadmill needs service, make sure that the treadmill cannot be
used inadvertently. Turn the unit Off, and then unplug the power cord from its power source. Make sure
other users know that the treadmill needs service.
Cleaning the Equipment:
TRUE recommends the treadmill be cleaned before and after each workout. Use mild soap and water to
dampen a soft cloth and wipe all exposed surfaces. This helps remove any dust or dirt.
CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may
void the TRUE Fitness Warranty. Never pour water or spray liquids on any part of the treadmill. Allow the
treadmill to dry completely before using. Frequently vacuum the floor underneath the unit to prevent the
accumulation of dust and dirt, which can affect the smooth operation of the unit.
Storing the Chest Strap:
Store the chest strap in a place where it remains free of dust and dirt such as, in a closet or drawer. Be sure
to protect the chest strap from extremes in temperature. Do not store it in a place that may be exposed to
temperatures below 32° F (0° C). To clean the chest strap, use a sponge or soft cloth dampened in mild soap
and water. Dry the surface thoroughly with a clean towel.
Long Term Storage:
When the treadmill is not in use for any length of time, turn it off. Make sure that the power cord is
unplugged from the power source and is positioned so that it will not become damaged or interfere with
people or other equipment.
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Chapter 6: Troubleshooting
Chapter 1: Safety Instructions
Chapter 2:Treadmill Overview
Chapter 3: Display Console
Chapter 4: Programming & Operation
Chapter 5: Care & Maintenance
Chapter 6: Troubleshooting
Chapter 7: Additional Information
16
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Chapter 6: Troubleshooting
Basic Treadmill Troubleshooting Guide
The following are common questions that are asked. For all other inquiries we would ask that you call your
local dealer/service provider in your area for support.
Q. What does it mean when my panel displays no lights?
A. Check the following:
• Verify you are receiving power to your outlet buy using an alternative device.
• It could mean that your unit is not plugged in.
• You will need to check the toggle switch on the front base of the unit to make sure it is in the ON position.
• You can check to see if your circuit breaker switch on your unit has been tripped. If so, you can reset it
and the lights should reappear on your display. If it will not reset, you will need to call your local dealer or
service provider to set up a service call.
Q. The display shows an error code or has odd characters.
A. If your display has any error messages on it TRUE Fitness recommends that you contact your local
dealer or service provider to arrange a service call. The error codes are there for your protection and we do
not recommend that you continue using the unit without consulting a professional.
Q. Is there any maintenance that I need to do to my treadmill?
A. TRUE Fitness encourages our customers to set themselves up with a preventative maintenance contract.
These can be provided through your dealer or local service provider.
Q. How do I arrange for a service or preventative maintenance appointment?
A. TRUE Fitness recommends that you gather both serial numbers (from console and base), model number,
and a brief description of the reason for the request before contacting anyone. Once that information has
been gathered you may contact your selling dealer or local service company to set an appointment. (If you
dealer locator to obtain the contact information for the closest dealer in your area.)
If you would like you may also contact TRUE Fitness’customer support team by calling 800.883.8783 or
e-mailing us at info@truefitness.com Monday – Friday during normal business hours with any further
questions or comments.
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Chapter 7: Additional Information
Chapter 1: Safety Instructions
Chapter 2: Treadmill Overview
Chapter 3: Display Console
Chapter 4: Programming & Operation
Chapter 5: Care & Maintenance
Chapter 6: Troubleshooting
Chapter 7: Additional Information
18
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Chapter 7: Additional Information
Save Time and Register Online!
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
not warrant the performance of the heart rate system on its
products, as the heart rate system performance varies, based
on user’s physiology, age, method of use and other factors.
* This limited warranty shall not apply to software version
upgrades.
Cosmetics: The treadmill cosmetic parts are warranted for
defects in material and workmanship for six months with
labor warranty to match the parts warranty period. This
limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual,
accident, misuse, abuse, unauthorized modification, or failure
to provide reasonable and necessary maintenance. This limited
warranty will apply to but may not be limited to plastic covers,
shrouds, caps, badges, overlays, paint, coatings, and grips.
Frame*
Lifetime
Motor
Drive Motor
Motor Controller
3 Years
3 Years
Parts
Electrical
Wear Items
Cosmetics
3 Years
3 Years
6 Months
Labor
Parts
Motor
Cosmetics
Labor: Labor is covered for a period of one year from the
date of purchase unless otherwise expressed within this
limited warranty as long as a TRUE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance guidelines can be found in the owner’s
manual.
1 Year
1 Year
6 Months
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no
servicing or authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will
result in voided warranty
NOTE: This product is intended for Light Commercial use
which includes non-dues paying facilities where usage does
not exceed 8 hours per day. If this product will not be used in
this particular setting, please contact TRUE as this warranty
is void.
Claims Procedure: TRUE Limited Warranty service may be
obtained by contacting the authorized TRUE dealer from
whom the Product was purchased. If the dealer from whom
the Product was purchased is no longer an authorized TRUE
dealer, then TRUE Limited Warranty service may be obtained
by contacting TRUE directly at:
TRUE Fitness, Service Department
865 Hoff Road, St. Louis, MO 63366
1.800.883.8783
Frame: The frame is warranted for defects in material and
workmanship for as long as the original purchaser owns the
Product. The frame is warranted for labor and freight (for parts
shipped from TRUE) for one year from date of purchase. * This
limited warranty on structural frame does not include paint or
coatings.
Hours of operation 8:30am - 5:00 pm CST
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
Parts: The treadmill electrical parts and wear items are
warranted for defects in material and workmanship for three
years with one year labor warranty. This limited warranty
does not cover damage or equipment failure resulting from
or caused by improper assembly/installation, failure to follow
instructions and warnings in owner’s manual, accident,
misuse, abuse, unauthorized modification, or failure to provide
reasonable and necessary maintenance. *TRUE Fitness shall
1. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form
is filled in, signed by the original purchaser and mailed to
TRUE within 30 days of purchaser’s receipt of this Product. The
serial number must be intact on the Product for this Limited
Warranty to be valid.
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Chapter 7: Additional Information
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Chapter 7: Additional Information
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Chapter 7: Additional Information
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Chapter 7: Additional Information
What Is TRUE World?
TRUE World is the way in which we hope to further engage our TRUE community. Whether you are a
TRUE dealer, an owner of a piece of TRUE cardio equipment, or simply a fitness enthusiast, we hope you
become part of TRUE World.
With the new Universal Console on TRUE cardio equipment, TRUE World is a place where YOU select the
machine with the display YOU choose, tailoring each machine to fit your needs and budget. The new
console choices range from classic to trendsetting.
Only in the TRUE WORLD can you find this new console design that not only provides a sleek, cohesive
look, but also provides versatile display options for EVERY piece of equipment.
But that’s just the beginning. Share what your TRUE World is online with us -- through our website www.
truefitness.com/world or through our social media sites on Facebook and Twitter.
TRUE World is a community of users. Through that community of users we hope to continue the tradition
of excellence that is TRUE. TRUE World is a place where tradition meets technology; where 29 years of
continuous innovation and improvement produces ONE THING - the world’s finest cardio equipment.
Only TRUE users know - these rugged yet elegant machines are simply the smoothest, quietest, and most
durable on the market.
TRUE WORLD is helping us prepare our premier cardio machines to meet the future.
This truly is just the beginning...
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Chapter 7: Additional Information
CONTACT INFORMATION
TRUE FITNESS SERVICE DEPARTMENT
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.883.8783
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.426.6570
1.636.272.7100
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