Owner’s Manual
8- and 16-Port
™
NetCommander
Cat5 Rackmount
KVM Switches
Model #: B072-008-1 and B072-016-1
Tripp Lite World Headquarters
1111 W. 35th Street, Chicago, IL 60609 USA
Note: Follow these instructions and operating procedures to ensure correct performance and to prevent damage
to this unit or to its connected devices.
Copyright © 2006 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.
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Features
• Access and control multiple multi-platform computers from a single console
• Hot-swappable: disconnect and reconnect computers without rebooting
• Auto-scan: with variable time interval
• Compact design: 1U rack mountable
• Easy port selection using (1) On Screen Display (OSD), (2) front panel pushbuttons or
(3) keyboard hotkeys key sequences
• Expandable: control up to 256 computers by adding additional KVM switches
• Simple cable management: use standard Cat5e patch cord (maximum distance 33ft) to
connect to each computer
• Multi-platform: supports PS/2 and USB computers/servers
System Components
The NetCommander Cat5 KVM system consists of:
• NetCommander Rackmountable Cat5 KVM Switch (Model B072-016-1 or B072-008-1)
• NetCommander Server Interface Unit - PS/2 (Model B078-001-PS2)*
- USB (Model B078-001-USB)*
• Cat5e Cable (models N105, N001 or N002 series cables)*
• RS232 Serial Cable (provided with KVM Switch)
* Sold separately
Compatibility
The KVM is compatible with:
• PS/2 and USB computers/servers
• VGA, SVGA, or XGA monitors
• DOS, Windows (3X, 9X, 2000, NT4, ME, XP, 2003 Server) LINUX, UNIX, QNX, SGI,
FreeBSD, BeOS, Open VMS, Novell 3.12-6, Alpha UNIX, HP UX, SUN
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Configuration
Figure 1 illustrates the basic configuration of the KVM system.
SIU = Server Interface Unit
Figure 1 The KVM system configuration
Front Panel
Figure 2 shows the front of the 16 port KVM (Model B072-016-1). The 8 port version
(model B072-008-1) is the same but with only 8 sets of LEDs.
Figure 2 NetCommander KVM front panel
Rear Panel
Figure 3 shows the rear of the 16 port KVM (Model B072-016-1). The 8 port version (model
B072-008-1) is the same but with only 8 computer ports.
Figure 3 NetCommander KVM rear panel
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Installation
Pre-Installation Guidelines
• Switch off all computers
• Ensure that the cables are not close to any sources of electrical noise interference such as
fluorescent lights, HVAC systems or motors
• Ensure that the distance between any computer and the KVM switch does not exceed 33 ft.
Connecting the NetCommander KVM System
Connect each computer to the KVM using a Server Interface Unit (SIU) and Cat5e patch
cable (for best results, use STP cables—N105 series). Figure 4 illustrates the connection
options.
Figure 4 NetCommander KVM system connections
NetCommander Server Interface Unit (SIU)
The NetCommander Server Interface Unit
The Server Interface Unit gets its power from the connected computer. In the case of the
NetCommander PS/2 Server Interface Unit (B078-001-PS2), the power is drawn from the
keyboard port. In the case of the NetCommander USB Server Interface Unit (B078-001-
USB), the power is drawn from the USB port.
Connecting a NetCommander PS/2 Server Interface Unit (B078-001-PS2)
To connect the PS/2 Server Interface Unit:
1. Connect the VGA connector to the computer's Video card.
2. Connect the PS/2 Keyboard connector to the computer's Keyboard port.
3. Connect the PS/2 Mouse connector to the computer's Mouse port.
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Installation
(continued)
SIU = Server Interface Unit
Figure 5 NetCommander PS/2 Server Interface Unit
Connecting a NetCommander USB Server Interface Unit (B078-001-USB)
The USB Server Interface Unit supports Windows 98 SE and later, MAC, SUN and SGI.
To connect the USB Server Interface Unit:
1. Connect the VGA connector to the computer's Video card.
2. Connect the USB connector to the computer's USB port.
SIU = Server Interface Unit
Figure 6 NetCommander USB Server Interface Unit
Connecting the Console
1. Connect the VGA monitor to the KVM's HD15 Monitor port.
2. Connect the PS/2 keyboard to the KVM's MiniDIN6 Keyboard port.
3. Connect the PS/2 mouse to the KVM's MiniDIN6 Mouse port.
Connecting the Cat5e Cables
1. Connect one end of the patch cord to the RJ45 port on the Server Interface Unit.
2. Connect the other end to the chosen RJ45 port on the KVM.
3. Do this for each computer.
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Installation
(continued)
Connecting the Power Supply
1. Plug in the KVM. Use only the power cord supplied with the unit.
2. Switch ON the computers.
Resetting the KVM Switch
To reset the KVM switch, press both Select buttons on the front panel simultaneously. The
Server Interface Units are unaffected by this reset.
Rackmount Considerations
Ambient Operating Temperature
The ambient operating temperature in the rack may be an issue and is dependent upon the
rack load and ventilation. When installing in a closed or multi-unit rack assembly, make sure
that the temperature will not exceed the maximum rated ambient temperature.
Airflow
Ensure that the airflow within the rack is not compromised.
Circuit Overloading
When connecting the equipment to the supply circuit, consider the effect that overloading of
circuits might have on over-current protection and supply wiring.
Reliable grounding of rack-mounted equipment should be maintained.
Rackmounting the NetCommander KVM
Use the L-shaped brackets and screws provided to mount the KVM in a server rack as
illustrated below.
Figure 7 Connecting the L-shaped bracket
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Installation
(continued)
Cascading NetCommander KVM Switches
To cascade two or more NetCommander KVM switches, follow the connections in the figure
below.
Setting the different OSD display hotkeys is explained on page 11.
SIU = Server Interface Unit
Figure 8 Cascading NetCommander KVM switches
Operation
Basic Operation
Switch between the connected computers using any of the following methods:
• The OSD (On Screen Display)
• Keyboard hotkey commands
• Manual selection buttons on the front panel
The OSD is also used to adjust various settings.
The illuminated LED of the top row of LEDs identifies which computer is currently selected.
Keyboard Hotkeys
To switch to the next computer, press and release the [Shift] key, then press the [+] key.
To switch to the previous computer, press and release the [Shift] key, then press the [-] key.
Note! You can use the [+] key of the alphanumeric section or of the numeric keypad on
a US English keyboard. With a Non-US English keyboard, use the [+] key of the
numeric keypad only.
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Operation
(continued)
On-Screen Display
To invoke the OSD:
Press and release the [Shift] key twice. The OSD Main window appears. See Figure 9. Lines
with blue text show active computers. Lines with grey text show inactive computers.
The Type column indicates whether a computer “C” or another KVM switch “S” is
connected to the port.
Figure 9 The OSD Main Window
Navigating the OSD
To move up and down, use the [ ꢀ ] and [ ꢁ ] arrow keys.
To jump from one column to the next (when relevant), use the [Tab] key.
To exit the OSD or to return to the previous OSD window, press [Esc].
Selecting a Computer
To select a computer:
1. Move to the desired computer line.
2. Press [Enter]. The selected computer will be accessed. A confirmation label appears to
show which computer is selected.
Note: While the OSD is activated, you cannot use the front panel “Select” buttons or the
keyboard hotkeys to connect to a computer.
OSD Settings (F2)
Press [F2] to open the OSD Settings window (see Figure 10).
Figure 10 The Settings Window
Note: If the OSD is password protected, only the Administrator will be able to get access to
the F2 settings window by using the appropriate password.
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Operation
(continued)
General Settings
With the highlight line on the word GENERAL, press [Enter]. The General Settings window
appears (see Figure 11).
Figure 11 The General Settings window
From this screen you can do the following:
Security
The OSD offers an advanced password security system made up of three different security
levels. Each security level has its own access rights.
These levels are as follows:
Administrator (Status A)
The Administrator can:
• Set and modify all Passwords and security profiles
• Get full access to any computer
• Use all OSD functions
Supervisor (Status S)
The Supervisor can:
• Get full access to any computer
• Access the following OSD functions:
- F4 Scan, F5 Tune and F6 Moving the Confirmation label
User (Status U)
You can set up six different Users in the KVM system. Each User has its own Profile set by
the Administrator, which defines the access level to different computers. There are three
different access levels.
Activating Password Protection
The factory default setting for the OSD access is to have it not password protected. Only the
Administrator can password-protect the OSD or disable it.
To password protect the OSD:
1. Go to the Security line in the General Settings window.
2. Toggle between Security On and Off using the space bar.
3. Type the Administrator's password (default is "admin") into the Password Box and
Press [Enter].
4. The new security status is set.
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Operation
(continued)
Changing the OSD hotkey
By pressing [Shift], [Shift] the OSD appears. You can replace [Shift], [Shift] with any of the
following:
• [Ctrl], [Ctrl]
• [Ctrl], [F11]
• [Print Screen]
To change the hotkey:
1. Navigate to the Hotkey line.
2. Press the [Space] bar to toggle between options. To display the OSD in the
future, press the new hotkey.
Autoskip
With the Autoskip feature set, the arrow keys will only access the active computer lines on
the OSD. When Autoskip is Off, the arrow keys will access both active and inactive
computer lines.
To change the Autoskip setting:
1. Navigate to the Autoskip line.
2. Toggle between the options using the Space bar.
Serial port
The Serial port is used for the Firmware upgrade. Serial port On means the program can be
used.
To change the Serial port setting:
1. Navigate to the Serial port line.
2. Toggle between the options using the Space bar.
Changing the Keyboard language
The keyboard is preset to US English. It can be changed to French (FR) or German (DE) by
doing the following:
1. Navigate to the Keyboard language line.
2. Toggle between the options using the Space bar.
Editing the Switch name
You can name a switch using a character string up to 18 characters long. A space constitutes
a character. When there is more than one switch in the system, give each switch's OSD a
different name.
F7 Defaults
Press F7 to return the OSD to the factory default settings. Note: All changes that have been
made will be removed.
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Operation
(continued)
Ports Settings
In the Settings window, go to the Ports line and press [Enter]. The Ports settings window
opens (see Figure 12).
Figure 12 Ports Settings window
Editing the computer name
Use this window to edit the computer names (maximum of 15 characters).
To erase a character:
Select it and press the [Space bar]. Blank spaces remain in place of the erased character.
To erase an entire line:
Place the cursor at the beginning of the line. Keep the [Space bar] depressed until the line is
erased.
Keyboard (KB)
The KVM operates with Windows, Linux, HP UX, Alpha UNIX SGI, DOS, Novell, MAC,
USB or Open VMS.
By default the keyboard mode is set to PS for Intel based computers.
For the other systems set the KB column as follows:
• U1 for HP UX
• U2 for Alpha UNIX, SGI, Open VMS
Adding/changing a hotkey (HKEY)
Cascade the KVM by connecting another KVM Switch to a Computer port instead of a
computer, and then connecting more Server Interface Units to the second Switch. Connect a
third and fourth Switch in the same way. With the KVM 16 Port model, connect up to 256
computers through cascading.
You will need to define a hotkey to display the OSD of each Switch. These hotkeys must be
different for the top and bottom layers. The hotkeys can be any of the choices as set out
previously.
To add/change a hotkey:
1. On the line to which the Switch is connected, press Tab to jump to the HKEY column.
2. Toggle between the options using the Space bar.
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Operation
(continued)
Time Settings
In the Settings window navigate to the Time line and press [Enter]. The Time settings
window appears )see Figure 13).
Figure 13 Time settings window
Scan (SCN) - Label (LBL) - Time out (T/O)
SCN - Sets the scan period.
LBL - Sets the amount of time the OSD label that show which computer is currently
accessed is displayed.
T/O - When password protection is activated, you can automatically disable the keyboard,
mouse and screen after a set amount of idle time.
To set the above periods:
1. On the desired line press Tab to jump to the desired column.
2. Place the cursor over one of the 3 digits and type a new number. Enter a leading zero
where necessary. For example, type 030 for 30 seconds.
Enter 999 in the LBL column to have the label displayed continuously. Enter 000 if you
do not want the label to appear.
Enter 999 in the T/O column to disable the Timeout function.
Enter 000 if you want the Timeout function to work immediately. (WARNING: we
suggest a minimum time of no less than 005 seconds as 000 causes the timeout function
to work immediately.)
Enter 999 in the SCN column to display the screen for 999 seconds.
Enter 000 to skip the computer screen.
Users
In the Settings window navigate to the Users line and press [Enter]. The Users settings
window appears (see Figure 14).
Figure 14 The Users Settings Window
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Operation
(continued)
There are three different access levels. These are:
• Y - Full access to a particular computer. Plus access to the F4, F5 and F6 OSD functions
• V -View access only, to a particular computer (No keyboard/mouse functionality)
• N - No access to a particular computer - A TIMEOUT label appears if access is attempted
To give each user the desired access level:
1. Navigate to the desired computer line and User.
2. Toggle between the options using the Space bar.
Security
Go to the Security line in the Settings window and press [Enter]. The Security settings
window appears (see Figure 15).
Figure 15 The Security settings window
The “T” column on the right hand side refers to the Type of password.
There can only be 1 Administrator password, 1 Supervisor password, and 6 User passwords.
To change a user name or password:
1. Move to the desired line and column.
2. Type a new user name / password. User authentication is done solely via the password,
there is no security significance to the names.
The factory default setting for the User Profile Settings is full access.
OSD HELP Window (F1)
To access the HELP window press [F1]. The HELP window is displayed (see Figure 16).
Figure 16 The HELP window
Please note! All the functions in the Help window are performed from the Main window. The
Help window is only a reminder of the hotkeys and their functions.
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Operation
(continued)
Scanning Computers (F4)
You can adjust the scan time in the Time Settings window (see Figure 13).
To activate scanning:
1. Press the [Shift] key twice to activate the OSD.
2. Press the [F4] key.
Each active computer will be displayed in sequence. A Scan label appears in the top left corner.
To deactivate scanning:
Press [F4].
Tuning (F5)
You can tune the image of any remote computer screen.
To adjust the screen image:
1. Move to the remote computer you want to adjust.
2. Press the [F5] key. The screen image of the selected computer is displayed, along with
the Image Tuning label.
3. Adjust the image by using the Right and Left Arrow keys.
4. When the image is satisfactory, press [Esc].
Note! Distance affects picture quality. The further away a remote computer is from the
KVM, the lower the image quality and the more tuning needed. Therefore put any
higher resolution computers closer to the KVM.
Moving the Label (F6)
You can position the OSD label anywhere on the screen.
To position the label from the Main window:
1. Move to the desired computer using the Up and Down Arrow keys.
2. Press the [F6] key. The selected screen image and Identification label are displayed.
3. Use the arrow keys to move the label to the desired position.
4. Press [Esc] to save and exit.
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System Requirements
• Pentium 166 or higher with 16MB RAM and 10MB free Hard Drive space
• Free Serial port
• Windows 98 and later
To update the firmware the KVM system must be connected and switched on
Software
Upgrading the KVM Firmware
With the NetCommander KVM Update software program you can upgrade the firmware for
the:
• OSD
• Manager
• Server Interface Units
KVM Update enables you to add new features and take advantage of product improvements
in a quick and efficient manner.
You can install the KVM Switch Update on any computer, even one not part of the KVM
system.
Connecting the RS232 Serial Cable
To run the software, connect the RS232 Serial cable to the computer containing the software,
and to the KVM Switch.
Installing the Software
To install the KVM Switch Update software:
2. Run the software.
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Software
(continued)
Starting and Configuring the KVM Update
1. Start the KVM Update software. The KVM Update window appears (see Figure 17).
Figure 17 The KVM Switch Update window
The table below explains the functions of the buttons and boxes in the KVM Switch Update
window.
2. From the Options menu choose Com Port. The Com Port box appears (see Figure 18).
Figure 18 The Com Option box
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Software
(continued)
3. Choose an available Com Port and click OK.
Note! The RS232 Serial cable must be connected to the selected Serial port.
Verifying the Version Numbers
Before upgrading the firmware, you must first verify which firmware and hardware versions
you have.
The OSD version number
To verify the OSD version number:
1. Open the KVM Switch Update program.
2. In the Switch Unit box, check the OSD option. See Figure 17.
3. Click
. The version number appears in the Switch box.
The H/W Version button is grayed out, as there is no hardware relevant to the OSD.
The KVM Manager version number
To verify the KVM version number:
1. Open the KVM Switch Update program.
2. In the Switch Unit box, check the KVM Manager option.
3. Click
4. Click
. The firmware version number appears in the Switch Unit box.
. The hardware version number appears in the Switch Unit box.
Verifying the Server Interface Unit's version number
Before you can check a Server Interface Unit, you must uncheck the Switch Unit box
options.
To verify the Server Interface Unit version number:
1. Open the KVM Switch Update program.
2. Check one or more or all of the Server Interface Units.
3. Click
Unit number.
4. Click
Unit number.
. The firmware version number appears after the Server Interface
. The hardware version number appears after the Server Interface
When “Not responding” appears, no computer is connected, or it is switched off.
Obtaining New Firmware
Updating the Firmware
Warning! Never switch off any computer connected to the KVM system during the
updating process.
To update the firmware:
1. Open the KVM Switch Update program.
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Software
(continued)
2. In the KVM Switch Update window, check the appropriate option in the Switch Unit
box or the desired Server Interface Unit.
3. From the File menu, choose Open. The Open box appears (see Figure 19).
4. Navigate to the folder that contains the firmware update file. You may only see the files
that match the file selection mask.
Figure 19 The Open box
5. Open the file.
6. Click Start. The KVM Switch Update flashes the firmware. On completion the
firmware version number appears.
7. Check that the updated version number is correct by pressing
.
Firmware Update generates one log file per session that displays a chronological list of
actions. You can read the log file in any ASCII text editor. The log file is located in the
Windows directory.
Reset
Reset the software for the KVM Manager or Server Interface Units when for example the
unit hangs or when the mouse fails to work properly. Resetting is done via the Serial port,
and avoids the need to shut down the computer.
NOTE! The Reset function does not affect the parameters of the unit settings.
Resetting the Switch or Server Interface Units
To reset the Switch or Server Interface Unit units:
1. For the Switch, check the KVM Switch option in the Switch Unit box.
For the Server Interface Units, check one or more Server Interface Units in the Server
Interface Units box.
2. From the Options menu choose Advanced / Reset. The units reset. The system should
now be operational.
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Troubleshooting
When using Firmware Update software you may at times get a Communication Error
message.
If a Communication Error message does appear during the update procedure, do the following:
1. Ensure that the RS232 Serial cable's RS232 connector is connected to the Switch's
Communication port.
2. Ensure that the RS232 Serial cable's DB9F connector is connected to the DB9M Serial
port on the CPU's rear panel.
3. Restart the download process.
Electricity failure
If the electricity fails during an update to the KVM firmware, do the following:
If the electricity fails while the switch firmware is updating, a Communication Error message
will appear. Simply resume the firmware update by opening the folder that contains the
firmware update file and continue from there.
If the electricity fails while the Server Interface Unit firmware is updating, a
Not Responding or Upgrade Error message will appear. Restart the upgrade from the
beginning.
USB/SUN Combo Keys
The connected PS/2 keyboard does not have a special SUN keypad to perform special
functions in the SUN Operating System environment. So when a RICC USB or SUN is
connected to a SUN computer, the RICC emulates these SUN keys using a set of key
combinations called Combo keys. See the table below.
SUN key
Stop
Props
Front
Open
Find
Again
Undo
Copy
Paste
Cut
Combo key
SUN key
Compose
Combo key
Left Ctrl + Alt + F1
Left Ctrl + Alt + F3
Left Ctrl + Alt + F5
Left Ctrl + Alt + F7
Left Ctrl + Alt + F9
Left Ctrl + Alt + F2
Left Ctrl + Alt + F4
Left Ctrl + Alt + F6
Left Ctrl + Alt + F8
Left Ctrl + Alt + F10
Left Ctrl + Alt + F11
Application key or
Left Ctrl + Alt + Keypad *
Scroll Lock
Crescent
Volume Up
Volume Down Left Ctrl + Alt + Keypad +
Mute Left Ctrl + Alt + F12
Sun Left key Left Windows key
Sun Right key Right Windows key
Alt-Graph
Stop A
Left Ctrl + Alt + Keypad -
Right Alt or Alt Gr
Left Ctrl + Alt + 1
Help
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Specifications
Operating Systems
DOS, Windows (3X, 9X, 2000, NT4, ME, XP, 2003 Server)
LINUX, UNIX, QNX, SGI, FreeBSD, BeOS, Open VMS,
Novell 3.12-6, Alpha UNIX, HP UX, SUN
Mouse
PS/2, Wheel mouse, Intellimouse, 5-button mouse
1600x1200@75Hz
Resolution
Transmission distance
Up to 33 ft.
NetCommander
KVM Switch
Models B072-016-1 or B072-008-1
Dimensions - 8/16 port
Weight - 8/16 port
17” x 5’ x 1.7”
Product - 3.5 lbs.
Shipping - 5.5 lbs.
Power supply
Connections
System
Internal switching 85-260 VAC 50 / 60 Hz
RJ45
Serial
RJ11
Monitor
HD15
Keyboard
Mouse
MinDin6
MiniDin6
Operating / Recommended
ambient temperature
32°F to 104°F
Storage temperature
Humidity
-40°F to 158°F
80% non-condensing relative humidity
NetCommander Server
Interface Units
Connections
VGA
Model B078-001-PS2
Model B078-001-USB
HD15
HD15
Keyboard/Mouse
System
MiniDin6
USB
RJ45
RJ45
Power
From Keyboard port
From USB port
FCC Radio/TV Interference Notice
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense. The user must use shielded cables and
connectors with this product. Any changes or modifications to this product not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
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1-Year Limited Warranty
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one (1) year
from the date of initial purchase. TRIPP LITE's obligation under this warranty is limited to repairing or replacing (at its
sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material
Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center. Products must be
returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be
accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty
does not apply to equipment, which has been damaged by accident, negligence or misapplication or has been altered or
modified in any way.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some
states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s)
may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, TRIPP LITE is not liable for any
costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of
substitutes, claims by third parties, or otherwise.
Warranty Registration
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically
entered into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
This product is designed and engineered in the USA.
The policy of TRIPP LITE is one of continuous improvement. Specifications are subject to change without notice.
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Tripp Lite World Headquarters
1111 W. 35th Street, Chicago, IL 60609 USA
200512060 93-2520
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