Warranty
ELECTRONIC AIR CLEANER LIMITED THREE-YEAR WARRANTY
This limited warranty covers Trion Residential Type Electronic Air Cleaners, excluding ductwork,
wiring and installation. Trion warrants that all new Trion Electronic Residential Air Cleaners are
free from defects in material and workmanship under normal, noncommercial use and service.
Trion will remedy any such defects if they appear within 36 months from the date of original
installation as evidenced by Proof of Purchase from an Authorized Trion Dealer, subject to terms
and conditions of the Limited Three-Year Warranty stated below:
1. THIS LIMITEDTHREE-YEAR WARRANTY IS GRANTED BY CARECO, 415 WABASH AVE., P.O.
BOX 200, EFFINGHAM, IL 62401.
2. This warranty shall extend only to any noncommercial owner who has purchased the
residential Electronic Air Cleaner other than for purposes of resale.
HE Plus 1400
3. All components are covered by this limited warranty except expendable items such as
charcoal filters.
HE Plus 2000
Duct Mount
Electronic Air Cleaner
4. If within the warranty period, any Trion residential Electronic Air Cleaner unit or component
requires service, it must be performed by a competent heating and or air conditioning
contractor (preferably the installing contractor). CareCo will not pay shipping charges or
labor charges to remove or replace such defective parts or components. If the part or
component is found by inspection to contain such defective material and workmanship, it
will be either repaired or exchanged free of charge at CareCo’s option, and returned freight
collect.
5. In order to obtain the benefits of this limited three-year warranty, the owner must notify the
dealer or distributor in writing or by phone, of any defect within 30 days of its discovery. If
after reasonable time you have not received an adequate response from the dealer or
distributor, notify in writing, by phone, or email: CareCo Warranty, 415 Wabash Avenue
Effingham, IL 62401 or e:mail to: [email protected]
6. This limited warranty does not apply to any part or component that is damaged in transit or
when handling, has been subject to misuse, neglect or accident, has not been installed,
operated and serviced according to Fedders Unitary Product’s instruction, has been operated
beyond the factory rated capacity, or altered in any such way that its performance is affected.
There is no warranty due to neglect, alteration or ordinary wear and tear. Fedders Unitary
Product’s liability is limited to the replacement of defective parts or components and does
not include the payment cost of labor charges to remove or replace such defective parts.
Installation • Operation • Maintenance
7. CARECO WILL NOT BE RESPONSIBLE FOR LOSS OF USE OF ANY PRODUCT, LOSS OF TIME,
INCONVENIENCE, OR ANY OTHER INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES
WITH RESPECT TO PERSON OR PROPERTY, WHETHER AS A RESULT OF BREACH OF
WARRANTY, NEGLECT OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATION OR
EXCLUSION IN THE PRECEDING SENTENCE MAY NOT APPLY TO YOU.
8. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
9. Any warranty (express, implied or statutory), representation, or guarantee other than those
set forth herein, shall expire at the expiration date, of this express limited warranty. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE LIMITATION IN THE PRECEDING SENTENCE MAY NOT APPLY TO YOU.
CAUTION:
10. Fedders Unitary Products reserves the right to make changes in the design and material of
its products without incurring any obligation to incorporate such changes in units completed
on the effective date of such a change.
READ INSTALLATION, OPERATION, AND MAINTENANCE
INSTRUCTIONS CAREFULLY FOR SAFE OPERATION.
EXERCISE EXTREME CAUTION WHEN WORKING WITH
ELECTRICITY.
CareCo
415 Wabash Ave., P.O. Box 200, Effingham, IL 62401,
Phone: 1-866-829-2440
155587-001 07-04
email: [email protected]
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Troubleshooting
Introduction
For Qualified HVAC
Installer Only
INTRODUCTION
This Electronic Air Cleaner is a two-stage electrostatic precipitator. The air cleaner is designed to
remove airborne particulates, including dust, dirt, smoke, pollen, virus, spores, bacteria, and
mold from indoor air.
10. If no voltage is present, remove the second cell.
Install cell number one and measure voltage as
described in step #7. If voltage is present, the
second cell, which is now out of the cabinet, is
shorted. Refer to COMMON TROUBLESHOOTING
TECHNIQUES (pg. 9).
Air movement through the unit is provided by the heating, air conditioning or ventilating system
blower. As dirty air enters the air cleaner, the air passes through Metal Mesh Pre-filters. The Pre-
filters prevent lint, pet hair and other large particulates from entering the air cleaner. It is
important that these filters be in place to prevent excessive dirt loading of the air cleaner
Ionizing-Collecting Cells. These filters extend the time interval between scheduled maintenance
of the air cleaner, which allows the Ionizing-Collecting Cells to provide clean air for a longer
period between washings.
11. If no voltage is present, remove both Ionizing-
Collecting Cells and measure the power supply
output. While depressing the safety interlock
switch lever, touch the end of the high voltage
probe to either the front or rear contact board
assembly. The meter should read 6.2 KVDC or
higher.
The pre-filtered air then passes through a two-stage Electronic Air Cleaner. In the first stage, all
airborne particulate, even submicron size, are electronically charged (positive) as they pass
through the ionizer section. The ionizer field is a result of a corona discharge emanating from
the fine, tightly strung wires suspended between two adjacent flat plates. In the second stage,
the charged particulate passes through an intense electrical field established between
alternately charged and grounded parallel collector plates. Here, the charged (positive)
particulate is attracted to the ground (negative) plates and removed from the air stream.
12. If no voltage is present, check the transformer. Set
the Multimeter for reading AC voltage at 200 volt
full scale and attach meter test leads to the
junction of the transformer secondary leads and
the circuit board. The meter should read 24 volts
+/– 4 volts.
13. If there is no voltage from the transformer,
replace the transformer and power supply board.
Measuring Voltage at Ionizing
Collecting Cell
Measuring Voltage at Contact
Board Assemblies
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Unit Components
Troubleshooting
For Qualified HVAC
Installer Only
Cabinet
SECONDARY CIRCUIT POWER SUPPLY
Mounts to existing ductwork; houses the Ionizing-Collecting Cells and Pre-filters.
If the Red CELL ENERGIZED light remains out with the Ionizing-Collecting Cells
removed from the cabinet, the power supply is defective. Specific problems in the
Power Tray Assembly can be isolated by using a Multimeter and High Voltage
Probe to check the output voltages.
Ionizing-Collecting Cells
Collect the dust, dirt and other particulates in the air. They contain the ionizing and collecting
sections. The cells must be installed with the ionizing wires on the air intake side. A spring
contact is located on the top of each cell and must be in the position to make contact with the
contact board assemblies on the bottom of the Power Tray Assembly.
To check the secondary circuit, a high voltage meter is required. See the section
entitled RECOMMENDED SERVICE TOOLS (pg. 20). To check for proper operation,
it is imperative that the procedure be followed as outlined below:
Pre-filters
1. Make sure the HVAC system is operating, the air cleaner ON/OFF switch is
ON, and air cleaner input voltage is correct (120V, 50-60Hz for 120V units and
240V, 50-60Hz for 240V units).
Trap large particulates before they enter the Ionizing-Collecting Cell.
Power Tray Assembly
Contains the indicating lights, solid-state power supply, contact boards and electrical controls
including the ON/OFF switch and safety interlock switch. A power cord at the rear of the 120 volt
Power Tray allows the unit to be connected to a standard 120 volt outlet. A wiring compartment
is provided on all models at the rear of the Power Tray allowing the option to permanently wire
the unit directly to the HVAC System Control.
2. Remove Front Panel Assembly from air cleaner.
3. Remove Power Tray Assembly Cover.
4. Check the high voltage contact board assembly for damage or carbon
tracking.
Air Flow Sensor (AFS)
CAUTION:
Controls the operation of the unit by sensing the movement
of air within the duct. This helps to reduce power usage.
The cell contacts must be visually checked for corrosion, excessive dirt build-up,
and electrical arc tracking (Carbon path from stainless steel spring to grounded
metal). Clean or replace as required.
The AFS is designed to provide an efficient and reliable
method of controlling the operation of the air cleaner when
the installer is unable to wire the unit directly into the HVAC
System Blower Control Circuit. The AFS utilizes a thermistor,
which when electrically powered, heats up to approximately
130° F. The AFS stabilizes at this temperature and while the
HVAC System Blower is in operation, air flows through the ductwork, creating a vacuum effect
that pulls cooler air over the hot surface of the thermistor. This air movement cools down the
thermistor which allows the AFS to register that the HVAC System blower is moving air and the
Electronic Air Cleaner must be powered to provide air cleaning.
5. Replace both Ionizing-Collecting Cells in the air cleaner cabinet.
6. Make test connections from the High Voltage Probe to the Multimeter in
accordance with the probe’s instruction manual. The Multimeter should be
set for reading DC voltage at 20 volt full scale.
7. Attach the High Voltage Probe ground lead to the air cleaner cabinet. While
depressing the safety interlock switch lever, touch the ionizer wire support
with end of the High Voltage Probe. The meter reading should be 6.2 kVDC
+ .2 kVDC.
Air Cleaner Model Identification
8. If no voltage is measured, remove the first Ionizing-Collecting cell and check
the second cell by repeating step #7. The meter should read 6.2 kVDC + .2
kVDC.
The model number and part number for your Electronic Air Cleaner can be found on the data
label located on the inside of the Front Panel Assembly.
9. If proper voltage is measured, the first cell is shorted. Refer to COMMON
TROUBLESHOOTING TECHNIQUES (pg. 9).
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Troubleshooting
Operation
For Qualified HVAC
Installer Only
Regular Dusting and “White Dust”
SECONDARY CIRCUIT
Your new Electronic Air Cleaner will efficiently clean and filter your household air. It will not
eliminate the need for regular dusting of your furniture and belongings. Duct-mounted air
cleaners can only clean air that reaches the air cleaner. Therefore, if the particulates are not
being carried to the air cleaner in the air stream, the air cleaner cannot remove them from
your home.
IONIZING-COLLECTING CELL
The cells are electrically energized through a contact terminal located at the top
center of each cell. The ionizing wires and alternating collector plates are electrically
charged while the interleaving plates are grounded.
Occasionally a “white dust” may be noticed in bedrooms or newly furnished rooms. This is
mainly composed of lint which, because it is heavier than other particulates, settles before it
reaches your unit. This “white dust” is not mixed with airborne dirt particles, therefore, it is
clean and has no staining or soiling properties. Running the furnace blower continuously, day
and night, will help reduce this from occurring.
If the space between the charged and grounded plates is bridged with conductive
or semi-conductive material, a short circuit develops. The bridging or short may be
caused by damaged plates, or foreign material lodged between/on the components.
Since the cell should be periodically removed from the unit to wash away collected
dirt, it is susceptible to physical damage. The cell also contains the ionizing wires,
which have been designed, due to their function, with minimal structure support
and are susceptible to breakage. Short circuit issues related to dirty or damaged
Ionizing-Collecting Cells are readily identified by the lack of illumination of the Red
CELL ENERGIZED light and quickly identified and isolated by a simple procedure.
Ozone
Under normal operating conditions, all Electronic Air Cleaners produce minute quantities of
ozone as an incidental by-product. In fact, all electronic products, such as televisions, cordless
telephones and refrigerators, produce some amount of ozone. The average homeowner can
detect the smell of ozone concentrations as low as 25 to 100 ppb (parts per billion). The
design of this unit has been tested and ozone production is approximately half of the
published permissible limits established by the Environmental Protection Agency. These limits
recommend that the concentration of indoor ozone not exceed 50 ppb. Ozone is not harmful
in these concentrations. In fact, the ozone level in major cities can sometimes reach as high
as 100 ppb on a summer day. The addition of optional charcoal after-filters can help reduce
the smell of ozone generated by the air cleaner.
To determine if a short circuit condition exists in one or both Ionizing- Collecting
Cell(s), turn the Electronic Air Cleaner OFF. Remove both Ionizer- Collecting Cells
from the cabinet. Re-position the Front Panel Assembly to the cabinet, turn ON/OFF
switch ON and ensure HVAC system blower is operating.
The Green INPUT POWER light should illuminate. If the Red CELL ENERGIZED light
illuminates, an electrical short circuit exists in one or both of the Ionizing-Collecting
Cells. Replace the cells, one at a time, to determine which cell has the short circuit.
The Red CELL ENERGIZED light will not illuminate if a short circuit condition is
detected.
Normally, a new unit will produce more ozone than one that has been in operation for several
weeks. This is due to sharp corners or manufacturing burrs on the Ionizing-Collecting Cell
Plates and is normal. As the Electronic Air Cleaner arcs and zaps, the voltage is vaporizing
these areas and tends to round them off. This is part of the breaking-in period and the issue
is self-correcting. Also, high-altitude locations can be more susceptible to noticing the
presence of ozone.
Most short circuit troubles in the cell can be visually detected and corrected. Refer
to COMMON TROUBLESHOOTING TECHNIQUES (pg. 9).
NOTICE:
An Ionizing-Collecting Cell that has been damaged or bent (the designed spacing between
electrically-charged and ground components has been decreased) may also produce an
abnormal amount of ozone.
The Ionizing-Collecting Cells are not designed for field repair. Ionizing wires and
insulators can be field replaced; however, it is not recommended that you attempt
to replace other cell components (i.e. collecting plates, end plates, ionizer wire
supports).
Circuit Diagram
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Operation
Troubleshooting
For Qualified HVAC
Installer Only
PRIMARY CIRCUIT WITH HVAC SYSTEM BLOWER OPERATING
High Altitude Operation
•
•
•
If there is no supply line voltage at the transformer input connections,
correct the fault at the dedicated power source or HVAC system power
source.
Because the air is less dense at higher altitudes,
there is a possibility of nuisance arcing in the
Electronic Air Cleaner. The homeowner can quickly
and easily correct this condition.
If there is supply line voltage at the transformer input connections and
no output voltage (24 volts nominal), the transformer is defective and
must be replaced.
1. Make sure the HVAC System Blower is not
operating, the ON/OFF switch is in OFF position
and the circuit breaker is turned OFF or input
power cord is disconnected.
If there is transformer output voltage (24 volts nominal) and no output
voltage from the ON/OFF switch, the outage can be located by checking
operation of the safety interlock switch and the interconnecting wiring
with a Multimeter. Refer to Circuit Diagram, (pg. 22) to check operation
of the switches.
2. Remove the Front Panel Assembly.
3. Remove the cover from the Power Tray
Assembly by removing the two screws on top of
unit. (The entire Power Tray Assembly may be
removed from the cabinet by removing two
screws from inside the cabinet.)
PRIMARY CIRCUIT WITH HVAC SYSTEM BLOWER NOT OPERATING
Follow these steps to test for proper operation of the Power Supply Board,
ON/OFF Switch, and Safety Interlock Switch.
4. Locate the jumper terminal.
1. Ensure that the circuit controlling the HVAC system blower is in the OFF
position, and input power to the air cleaner is disconnected.
5. With a pair of needle nose pliers, carefully
relocate the jumper settings from HIGH to MED.
Ensure that the jumper is firmly seated in the
terminal.
2. The power supply board has a built-in internal fuse to protect the 24V
transformer. The fuse can be checked visually by inspection. If the fine
wire inside of the fuse is broken, a fault exists in the 24V circuit. Do NOT
replace this fuse. The entire Power Supply Assembly must be replaced.
The purpose of the fuse in not to protect the power supply board, but to
function as a troubleshooting feature of the product and to protect the
transformer from damage.
6. Replace the Power Tray Cover and secure it with
two screws.
7. Replace the Front Panel Assembly, turn circuit
breaker ON, reconnect input power cord and
turn ON/OFF switch ON.
3. If the fuse is NOT blown, check the ON/OFF switch and safety interlock
switch for proper engagement and operation. This can be completed
using a Multimeter with an OHM scale capable of reading 1.0 ohm.
This procedure will slightly reduce the output
voltage, minimize arcing and reduce ozone
production. If the condition does not improve,
repeat the above procedure and move the jumper
setting from MED (M) to LOW (L).
4. Remove the fuse. Connect one Multimeter test lead to the test pin hole
(J9) located directly beside the wire that connects the ON/OFF switch to
the power supply board. Connect the other Multimeter test lead to the
fuse connection nearest the front panel.
This unit is produced at the factory with the jumpers
set in the HIGH (H) position. However, the output
voltage may be lowered in any situation where the
unit is arcing excessively or there is excessive ozone.
5. Turn the ON/OFF switch to the ON position and depress the safety
interlock switch. The Multimeter should have the capability of reading
levels as low as 1.0 ohm. Multimeter reading of 1.0 ohm or less indicates
correct operation of the ON/OFF switch and the safety interlock switch.
6. If the Multimeter ohm reading is greater than 1.0 ohm, begin the process
of elimination by moving the Multimeter test lead from the test pin hole
(J9) to the safety interlock switch terminal with the blue wire lead.
Depress the safety interlock switch. If the reading on the meter is greater
than 1.0 ohm, the safety interlock switch is defective and must be
replaced. If the reading on the meter is less than 1.0 ohm, the ON/OFF
switch is defective and must be replaced.
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Troubleshooting
Maintenance
For Qualified HVAC
Installer Only
WASHING IONIZING– COLLECTING CELLS AND PRE-FILTERS
TROUBLESHOOTING
Regular washing of the Ionizing-Collecting Cells is necessary to ensure proper performance.
A thorough washing once every two months will be adequate for most installations. More
frequent washing (once a month) may be necessary with some installations (new home for
example) where there is new carpeting, plaster dust or excessive cigarette smoke.
WARNING:
• These procedures must be performed by a qualified HVAC technician or
electrician.
• Risk of personal injury or death could occur by attempting to troubleshoot or
repair this unit by untrained persons.
CAUTION:
Handle Ionizing-Collecting Cells with care as plates can be sharp and cause injury if not
handled properly.
• Exercise the usual precautions when working with high voltage.
• When the circuit has been de-energized, always discharge any residual current in
the secondary circuit with an insulated handle screwdriver.
To Remove the Ionizing-Collecting Cells and Pre-filters from the Air Cleaner:
1. Turn air cleaner ON/OFF switch to OFF position. Wait 15 seconds. Remove Front Panel Assembly.
2. Carefully remove the Ionizing-Collecting Cell(s) and Pre-filter(s) and set aside in a safe place.
• Always ground power supply and Ionizing-Collecting cell when bench testing.
RECOMMENDED SERVICE TOOLS
3. Do not drop the Ionizing-Collecting Cell. This can cause damage to the cell plates or ionizing
wires which results in excessive arcing and poor performance.
• Screwdriver, 8” common with insulated handle (plastic)
• Screwdrivers, Phillips #1 and # 2 with insulated handle (plastic)
• Needle Nose Pliers with insulated handles (plastic)
• Multimeter
To Wash Ionizing-Collecting Cells and Pre-filters:
We suggest you follow the instructions below to properly and thoroughly clean your
Ionizing-Collecting Cells.
1. Place enough hot water in a utility tub to cover the first cell. Dissolve 2-4 oz. of granulated
automatic dishwasher detergent (NOT laundry detergent) in the water.
• High Voltage Probe
INDICATION OF ELECTRICAL TROUBLE
2. Allow the cell to soak for 30 minutes. Agitate it up and down in the solution until it appears
clean and remove.
The air cleaner is equipped with a Red CELL ENERGIZED light for indicating proper unit
operation. When the unit is in normal operation (with the HVAC system blower
running, Front Panel Assembly in place and ON/OFF switch in the ON position) and the
Red CELL ENERGIZED light is not illuminated, the problem is a shorted secondary circuit
or Air Flow Sensor fault. Although failure of the indicating light itself should not be
overlooked, this condition is unusual.
3. Repeat with second cell (if applicable).
4. Agitate the Pre-filters up and down in the solution until they appear clean.
5. With a hose, rinse the Ionizing-Collecting Cells and Pre-filters. The hose should be held
about 10” from the cell plates and at a slight angle for maximum cleaning results. Be careful
not to spray the ionizing wires directly with the hose as the water pressure can cause the
wire(s) to stretch and break. The cell frame should be thoroughly rinsed along the edges to
dislodge any trapped lint or dirt. Carefully wipe a damp cloth or sandpaper (not emery cloth)
along the ionizing wires.
AIR FLOW SENSOR (AFS) TROUBLESHOOTING
WARNING:
The following procedure must be performed by an authorized HVAC contractor.
Failure to do so may expose an individual to serious personal injury or death.
6. Stand Ionizing-Collecting Cells and Pre-filters in upright position and allow to dry two hours.
You may experience a slight discoloration of the aluminum collector cell plates after
washing. This is a normal chemical reaction between the aluminum and detergent and will
not harm your unit or affect its performance.
1. Make sure the HVAC system blower is not operating, the ON/OFF switch is in OFF
position and the circuit breaker is turned OFF or input power cord is disconnected.
2. Remove the Front Panel Assembly.
To Replace Cells in the Air Cleaner:
3. Remove the cover from the Power Tray Assembly by removing the two screws on
top of unit.
1. Replace Pre-filter and Ionizing-Collecting Cells in cabinet. Check that airflow arrow on Cells
point in same direction as air flows through the duct. (If you have to force the cell past the
positioning screw in the cabinet bottom, the cell is probably in the incorrect position.)
4. Locate the AFS, a small circuit board with a small gray disc connected to the board
by two silver wires (see Air Flow Sensor (AFS) pg. 2). Carefully bend the thermistor
(small gray disc) wire leads so the thermistor is located in the center of the 3/16”
diameter hole in the Power Tray Assembly and approximately 1/8” from the inside
edge of the Power Tray Assembly front.
2. Replace Front Panel Assembly (engage tabs on lower edge of door into slots in cabinet).
Carefully close the Panel.
3. Turn air cleaner ON/OFF switch to ON position.
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Maintenance
Installation
For Qualified HVAC
Installer Only
REPLACING THE IONIZING WIRES
SYSTEM CHECKOUT
Instances of the Ionizing Wires breaking are minimal due to the constant tension design and
fixed location of the Ionizing Wire supports. When an Ionizing Wire breaks, the efficiency of the
Electronic Air Cleaner will decrease slightly. However, the unit will continue to operate with a
broken Ionizing Wire as long as the broken wire has not caused a short in the secondary circuit
of the unit. Remove all loose and broken wires as soon as they are identified.
WARNING:
The following procedures must be conducted by a qualified HVAC contractor or repair
person ONLY. These procedures will expose hazardous electrically energized charged
components. Disconnect power between checks and proceed carefully.
We recommend contacting a qualified HVAC contractor for replacement parts and/or servicing.
Ionizing Wires are supplied in a coiled spring configuration, with a clinch nut on each end of the
wire. Replacement requires a pair of needle nose pliers. Exercise caution in removing any broken
wires in the Ionizing-Collecting Cell. The removal of broken wires will prevent accidental
shorting of the cell and reduce the need for further maintenance.
1. The HVAC system blower should be turned OFF.
2. Switch the ON/OFF rocker switch to the ON position. The bright red segment of the
rocker switch should be visible.
3. Inspect both the Green INPUT POWER light and the Red CELL ENERGIZED light:
Use the following procedure when replacing an Ionizing Wire:
1. Turn Air Cleaner ON/OFF switch to OFF position. Wait 15 seconds. Remove the Front Panel
Assembly and remove the Ionizing-Collecting Cells from the unit.
System With Air Cleaner INPUT POWER From Dedicated Power Source
• The Green INPUT POWER light should illuminate and remain illuminated.
2. Carefully remove all remains of the broken wire from the cell.
• The Red CELL ENERGIZED light should illuminate and should go out in
approximately 20 to 60 seconds. This is the normal time for the electronic Air
Flow Sensor to complete its stabilization period. The Red light will come back
on when the HVAC system blower begins to operate. See the section entitled
AIR FLOW SENSOR pg. 2, for more information.
3. Grip the new wire at each end with your thumb and index finger. While stretching the wire
to approximately 6”, allow one end of the wire to uncoil between your thumb and index
finger.
4. Place one end of the wire in the slot of the stainless steel wire support located on the
Ionizing-Collecting Cell as viewed from the front of the cell. This support is partially covered
by the cell brace in front of the support.
System With Air Cleaner INPUT POWER From HVAC System
5. Grip the other end of the Ionizing Wire with needle nose pliers and insert the terminated
end of the wire into the slot in the wire support on the opposite end of the Ionizing-
Collecting Cell.
• Neither Green INPUT POWER light nor Red CELL ENERGIZED light should
illuminate.
4. Wait approximately one minute and turn the HVAC system blower ON. Most
thermostats have a setting that will allow you to operate the blower manually. If
not, set the thermostat so that either hot or cold air begins to flow through the duct
work.
6. The wire should have sufficient tension to be self supporting and remain suspended
between the slots in the wire supports.
CLEANING THE AIR FLOW SENSOR
System With Air Cleaner INPUT POWER From Dedicated Power Source
If the air cleaner is installed in a location that is dusty and dirty, the sensor (thermistor) on the
AFS can become coated with dirt and lint. This coating can insulate the AFS and keep it from
operating properly. To clean the thermistor, turn the unit OFF, dip a cotton swab in rubbing
alcohol and carefully insert into the 3/16” diameter hole located on the front right hand side of
the Power Tray Assembly (when facing the unit). Carefully twirl the cotton swab between your
fingers, making sure the tip is lightly in contact with the gray disc (thermistor), cleaning the
insulating coating from the thermistor.
• The Green INPUT POWER light should remain illuminated.
• The Red CELL ENERGIZED light should illuminate within approximately 20 to
60 seconds, and remain illuminated while the HVAC system blower is in
operation.
System With Air Cleaner INPUT POWER From HVAC System
• The Green INPUT POWER light should illuminate and remain illuminated.
• The Red CELL ENERGIZED light should illuminate within approximately 20 to 60
seconds and remain illuminated while the HVAC system blower is in operation.
5. Check to make sure that the Red CELL ENERGIZED light goes out with the following
conditions:
• Front Panel Assembly is removed
• ON/OFF switch is switched to the OFF position
• HVAC system blower is not running
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Installation
Q & A
For Qualified HVAC
Installer Only
COMMON QUESTIONS AND ANSWERS
Q. Why isn’t my Electronic Air Cleaner cleaning my air?
A. The air cleaner is most likely working just like it was designed. However, many
factors can affect the performance of the unit. Are air return registers located in
the ceiling? If so, it will be difficult for the air flow to carry heavier particulates to
the air cleaner. If the dirt does not get to the air cleaner, it cannot be removed
from the air. Are both the Red and Green indicating lights illuminated? If not, the
unit may be in need of servicing.
ELECTRICAL INSTALLATION
CAUTION:
If the Electronic Air Cleaner is wired directly to the
integrated accessory control on the furnace, it is
imperative that the ampere rating of the control be
sufficient to handle the current required by the air
cleaner. All wiring shall be performed in accordance
with the National Electric Code.
Q. It still isn’t cleaning my air the way I want it to. What can I do?
A. It is recommended that you operate the HVAC system continuously so that the air
movement will carry the dirt to the air cleaner where it can be collected.
Unfortunately, there will always be some dirt that is left behind on the appliances,
furniture, etc. Regular dusting is recommended to stir up these pockets of dust so
that they can enter the air stream and be removed by the Electronic Air Cleaner.
CAUTION:
Q. When I turn on my Electronic Air Cleaner, the lights come on for a couple of
seconds and then turn off. The air cleaner isn’t working!
Do not wire the Electronic Air Cleaner directly to a
multiple speed blower motor. Wiring to a multiple
speed blower motor will damage the Air Cleaner
power supply and void the warranty.
A. The air cleaner is operating properly as long as both the Red and Green indicating
lights are illuminated. Try turning the HVAC blower ON and then turning the
Electronic Air Cleaner ON. This should solve the problem.
Read the instructions in the furnace installation
manual carefully before attempting installation or
operation of the Electronic Air Cleaner. Failure to
follow these instructions may result in an improper
installation and therefore void the HVAC system and/or
Air Cleaner warranty.
Q. What is the zapping noise I am hearing from my unit? Should I be concerned?
A. The zapping or popping noise that you are hearing is the sound of larger particles
being “vaporized” by the Ionizing-Collecting Cell. This is normal and is no cause
for alarm. As your HVAC system blower moves the air through the ductwork and
allows the Electronic Air Cleaner to clean the air, the noise will diminish. However,
there will always be instances when larger particles enter the Ionizing-Collecting
Cell, and are “vaporized”.
PROCEDURE FOR WIRING THE ELECTRONIC AIR
CLEANER TO INPUT POWER SOURCE
Q. Should I hear this zapping noise all the time?
A power cord is provided on the 120 volt model for
connection to a standard 120V receptacle. If the unit is
to be permanently connected to the furnace control
panel, a wiring compartment (with a knockout hole) is
located at the rear of the Power Tray Assembly. It is
accessible by removing the Power Tray Cover.
A. All Electronic Air Cleaners will occasionally zap or pop as larger particles pass
through the Ionizing-Collecting Cells. However, if the sound is constant or is
repetitive in nature, then a large particle may have become lodged in the Ionizing-
Collecting cell and may require removal by cleaning. If cleaning the Ionizing-
Collecting Cell does not stop the noise and/or there are no large particles trapped
in the Ionizing-Collecting Cell, then the cause could be a broken/loose ionizing
wire, bent collector plate or other mechanical fault.
Q. What if I no longer hear any popping or zapping noises coming from my unit? Is
it still cleaning the air?
Green
A. If the zapping noises stop and the air cleaner is not in need of servicing, then one
of two situations has occurred. First, the Electronic Air Cleaner has successfully
removed all larger particles from the air and is cleaning microscopic particles
which do not cause the zapping noises. Second, the HVAC system blower is not
operating and air is not flowing through the ductwork. The Electronic Air Cleaner
cannot remove particles if the air stream is not moving.
Black to Black
White to White
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Q & A
Installation
For Qualified HVAC
Installer Only
Q. I lost power to my home during a storm. Should I worry about the Electronic Air
Cleaner ?
NOTE: The following is a typical installation of the
air cleaner on a highboy furnace. You may have to
alter the installation to fit your particular
application.
A. The most common problem associated with power outages is the Electronic Air
Cleaner will not turn on properly after power is restored. If the Green INPUT
POWER indicating light is illuminated, and the Red CELL ENERGIZED indicating
light is illuminated while the HVAC system blower is operating, the unit is
operating properly. To reset the Electronic Air Cleaner, turn the HVAC system
blower OFF, turn air cleaner OFF, wait one minute, turn air cleaner ON, and then
turn HVAC system blower ON. If the Red and Green lights do NOT come on while
the HVAC system blower is in operation, after a storm, the power supply in the
Electronic Air Cleaner may be short circuited. Contact your local HVAC contractor
for further assistance.
1. Locate the cabinet in the cold air return duct
such that all of the return air flows through
the unit. If the furnace and air cleaner
openings are different, use a transition.
2. Mounting holes are provided in the Air
Cleaner cabinet for ductwork attachment. The
.140” diameter holes are sized for #8 sheet
metal screws, or 1/8” rivets. If the adjoining
ductwork is flanged, install the screws with the
screw heads inside the cabinet to prevent
damage to the Air Cleaner Pre-filters and
optional Charcoal After-Filters during removal
Blower
Compartment
Screws
Q. My installer told me to keep my HVAC system blower running all the time, but I
don’t want to increase my power bill. What should I do?
A. It is recommended that you keep your HVAC system blower operating all the time
to achieve the maximum air cleaning efficiency of the Electronic Air Cleaner. This
will allow the Electronic Air Cleaner to do what it is designed to do, which is clean
the air. Remember that if the air does not reach the air cleaner, it cannot be
cleaned. On average, your Electronic Air Cleaner will use the same amount of
electricity as a 55W light bulb. The energy usage of the HVAC system blower will
depend on the age and size of your system, energy costs in your regional location
and other variables.
and
installation
during
scheduled
Mounting Holes
maintenance.
3. After the cabinet has been mounted, seal
seams air tight with duct tape or caulking.
ATTENTION: Be especially careful not to cover the
Air Flow Sensor orifice when sealing the air cleaner
and ductwork. This 3/16” diameter hole is located
in the front of the Power Tray Assembly.
The best solution is to operate the HVAC system blower in a continuous mode for
a month or two, estimate annual energy costs, and base your final decision with
what you feel most comfortable.
4. Refer to the section entitled DIRECTION OF AIR
FLOW - Confirm correct airflow direction.
5. Install Power Tray Assembly onto the cabinet.
6. Install Pre-filters and Ionizing-Collecting Cells
into cabinet.
7. Install unit’s Front Panel Assembly onto
cabinet.
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Installation
Troubleshooting
Common Troubleshooting Techniques
For Qualified HVAC
Installer Only
POSSIBLE CAUSES
SYMPTOM
CORRECTIVE ACTION
Rapid Arcing or
Zapping
Broken or loose ionizing wire (s)
Remove broken or loose wire and replace
with new wire
INSTALLATION
Dirty Ionizing-Collecting Cell
Clean the Ionizing-Collecting Cell
CAUTION:
Damaged or bent collector plates
Only a trained, experienced servicer should install this Electronic Air Cleaner. The Front
Panel Assembly, Power Tray Assembly, Ionizing-Collecting Cells and Pre-filters should be
removed before installation. To remove the Power Tray Assembly, remove the two (2)
screws from inside the top front of the cabinet. Keep this hardware for re-installation of
the Power Tray Assembly after the air cleaner installation is completed and before
operation. A thorough check-out of the unit installation should be completed before
operation of the air cleaner.
Straighten plates with needle nose pliers
or replace entire Ionizing-Collecting Cell
Clean with warm soapy water and rinse
well
Dirty insulator caps on Ionizing-
Collecting Cell
Clean or replace Air Flow Sensor
Defective Air Flow Sensor
Excessive Ozone
Smell
INSTALLER HELP LINE
If you have any questions on installation issues or problems, please call
Technical Support 866-829-2440
Rewire Air Cleaner to the HVAC system
blower by qualified HVAC contractor
Loose high voltage connections
Poor electrical ground
Radio or Television
Interference
Uncommon occurrence- check for good
common ground for air cleaner
Prior to installing this Electronic Air Cleaner:
1. Read instructions carefully for safe operation. Failure to follow instructions can
damage the product or cause a hazardous condition and may result in physical
harm.
Poor electrical contact in the secondary
electrical circuit
Ensure that there is a good connection
between the top of the Ionizing-Collecting
Cell and the bottom of the contact board
Hissing or Sizzling
Noise
2. Check the ratings stated on the product data label to make sure it is suitable for
your application.
Contact HVAC contractor
3. Select a location for the air cleaner.
Reset circuit breaker
Replace fuse
No power available
4. Remove the old furnace filter and discard.
5. The air cleaner cannot remove existing dirt from the blower and ducts. Clean the
area thoroughly before you begin installation.
Green LED Light is
not On
Loose wiring at ON/OFF switch
Defective ON/OFF switch
Check for secure connection
Replace ON/OFF switch
Turn the unit ON
6. Remove unit’s Front Panel Assembly and slide the Pre-filters and Ionizing-
Collecting Cells out of the cabinet. Remove the Power Tray Assembly and place
ALL components safely aside. Also, remove and discard cardboard shipping
inserts from inside Front Panel Assembly and bottom of cabinet.
ON/OFF switch not in ON position
Check for secure connections
Contact HVAC contractor
Red LED Light is
not On
Loose wiring within power pack
assembly
PHYSICAL INSTALLATION OF THE AIR CLEANER
Contact HVAC contractor
This Electronic Air Cleaner can be installed in any position, except with the Front Panel
Assembly facing UP or DOWN. The section TYPICAL MOUNTING POSITIONS illustrates
examples of proper air cleaner mounting with a variety of furnace installations.
Broken or shorted electrical
component
Clean wires with alcohol and allow to dry
thoroughly before turning the unit ON
Excessive dirt build-up on ionizing
wires
Replace contact board assembly
Contact board assemblies are corroded
or carbonized
Broken ionizing wire
Remove broken wire and replace with new wire
Clean the Ionizing-Collecting Cell
Dirty Ionizing-Collecting Cell
Foreign object located between
collector plates
Remove object from Ionizing–Collecting Cell
Straighten plates with needle nose pliers
or replace entire Ionizing-Collecting Cell
Damaged or bent collector plates
Replace insulators or Ionizing-Collecting Cell
Insulators are corroded or carbonized
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Unit Dimensions
Installation
For Qualified HVAC
Installer Only
TYPICAL MOUNTING POSITIONS
(Air cleaner shown shaded in illustrations)
WARNING
Before making changes to a HVAC system
that may affect the ventilation of
fuel-burning appliances, contact your
heating contractor.
Transitions
Transitions
Basement Furnace
(Lowboy) – Mounted
horizontally in return
plenum – just above
the furnace.
Space Saver
Furnace
Counterflow
Furnace –
Mounted
(Highboy) – Side
installation.
Mounted
vertically, where
return air enters
side inlet of
furnace.
horizontally in
return duct –
just above the
furnace.
EAC20002025
EAC14001625
EAC14002020
After
Before
Horizontal Furnace –
Mounted vertically in return
duct as close to the furnace
as possible.
Offset Installation – If there is less
than 7-in. for mounting the air
cleaner between the duct and the
furnace, move the return air drop.
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Installation
Installation
For Qualified HVAC
Installer Only
For Qualified HVAC
Installer Only
LOCATION SELECTION
Remember to select a location that is readily accessible
for periodic inspection and cleaning of the the Pre-
filters and Ionizing-Collecting Cells. Allow a minimum
of 24” clearance in front and 12” clearance above the
air cleaner for component removal and service space.
The following section is to be used by a qualified HVAC
contractor or installer ONLY.
DIRECTION OF AIRFLOW THROUGH THE AIR CLEANER
For left to right airflow:
These procedures are not to be attempted by any person not
qualified to work with high voltage or familiar with the
installation of this type of air cleaner. Seller cannot be held
responsible for any injury or damage by any person not
qualified to install this product.
This air cleaner is factory set for left to right airflow
when you are facing the Front Panel Assembly.
For right to left airflow:
1. Remove the Pre-filters and Ionizing Collecting
Cells from the cabinet. A plastic positioning
spacer is located inside the bottom of the cabinet.
This spacer is secured to the cabinet by a #6
Phillips drive screw to assure installation of the
Cells in the correct position with respect to air
flow.
INSTALLER HELP LINE
If you have any questions on installation issues or problems, please call
Technical Support 866-829-2440
2. Remove the screw and reposition the spacer in
the alternate hole in the bottom of the cabinet.
Technical Specifications
3. Replace the screw to ensure the plastic spacer is
not accidentally dislodged during normal
maintenance. The spacer must be installed in the
hole provided nearest to the air leaving side of
the cabinet.
Model
Size
HE Plus 1400
(16x25)
HE Plus 1400
(20x20)
HE Plus 2000
(20x25)
Part Number 120V/50-60Hz 455601-001
Part Number 240V/50-60Hz 455601-010
455603-001
455600-001
4. Remove the Ionizing-Collecting Cell handle and
re-attach to the opposite end of the cell(s). Turn
Cells around, reversing their orientation and
replace in cabinet and replace Pre-filters on the
air entering side of the air cleaner. The directional
arrows on the cell end plates must point in the
direction of airflow.
455603-010
455600-010
Maximum Rated Airflow
Maximum Pressure Drop
1400 CFM (2380m/hr)
1400 CFM (2380m/hr)
2000 CFM (3400m/hr)
.11 inch w.g. @1400 CFM .11 inch w.g. @1400 CFM .14 inch w.g. @2000 CFM
Cell Weight
10 lbs ea. (4.5 kg)
9 lbs ea. (4.1 kg)
12 lbs ea. (5.5 kg)
(2 Cells in ea. unit)
Unit Weight
32 lbs. (14.6 kg)
40 watts
36 lbs. (16.4 kg)
40 watts
36 lbs. (16.4 kg)
48 watts
Maximum Power
Consumption
Electrical Output
Classification
2.5 MADC @ 6200 VDC
UL/CE
2.5 MADC @ 6200 VDC
UL/CE
3.2 MADC @ 6200 VDC
UL/CE
Optional Accessories
Charcoal After Filter
Charcoal After Filter
Charcoal After Filter
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Installation
Installation
For Qualified HVAC
Installer Only
For Qualified HVAC
Installer Only
Atomizing Humidifiers
If an atomizing humidifier is mounted upstream
of the air cleaner:
1. Mount the humidifier as far upstream in the
ductwork as possible. A distance of at least
10 feet is recommended to reduce the
possibility of excessive arcing as water
droplets pass through the Electronic Air
Cleaner.
Application
The air cleaner is used in forced air heating, cooling and ventilating
systems. It should be installed in the system such that all the system air
is circulated through the air cleaner. The air cleaner will only remove
the airborne contaminants delivered to it; maximum performance is
obtained with the system blower set for continuous operation.
2. Install a standard disposable furnace filter
between the humidifier and the air cleaner
to trap water droplets and hard water
deposits.
Installation Requirements
• The best location for the air cleaner is in the return air duct next to
the blower compartment. In this location, the blower motor and
cooling coils will be kept clean.
3. Clean the air cleaner more frequently to
prevent hard water buildup.
• DO NOT INSTALL THE AIR CLEANER IN THE DISCHARGE AIR DUCT
If an atomizing humidifier is mounted
downstream of the air cleaner:
• Before installing the air cleaner, consider the application and type of
HVAC system present.
Maximum 4" drop
per linear foot
No additional considerations required.
• Refer to the Typical Mounting Positions section for the most
common configurations.
Sheet Metal Installation
Air Flow
• Refer to the Transitions section if a transition is required between
the duct work and the air cleaner.
The Electronic Air Cleaner is adaptable to all new
or existing residential forced air furnace and
cooling systems.
• The unit must be readily accessible for periodic inspection and
cleaning of the Pre-filters and Ionizing-Collecting Cells to maintain
maximum efficiency and trouble free operation.
Transitions
Air Flow
If the air duct does not fit the air cleaner cabinet
opening, gradual transitions are recommended
to reduce air turbulence through the air cleaner
and maximize efficiency. Not more than 20°
(about 4” per running foot) of expansion should
be used on each side of the transition section.
Furnace
Air Conditioning
The air cleaner should be installed upstream of the cooling coil to
keep the coil clean and reduce air conditioning coil maintenance. A
clean coil will reduce utility costs by maintaining the coil’s efficiency. If
the air cleaner is downstream of the cooling coil, condensation will
form on the cooled collector plates when the air conditioner cycles.
This will allow water droplets to form on the collector plates and
cause nuisance arcing in the air cleaner. Arcing will reduce air cleaner
efficiency and reduce the life of the high voltage power supply.
Transition section
Outdoor Air
Air Cleaner
When outdoor air is added to the return air duct,
sufficient heat should be added to maintain the
return air temperature at 40°F (4° C) minimum.
Lower temperatures can cause ionizer wire
failure.
Evaporative Humidifiers
An evaporative type humidifier can be mounted either upstream or
downstream of the air cleaner, depending upon the desired
humidification capacity.
Turning Vanes
If the air cleaner is installed adjacent to a 90° duct
elbow, add turning vanes inside the duct to
improve air distribution across the face of the air
cleaner. Failure to follow this recommendation
can reduce the efficiency of the Electronic Air
Cleaner.
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