Tricity Bendix Cooktop DSIE456 User Manual

OPERATING & INSTALLATION  
INSTRUCTIONS  
SLIP IN ELECTRIC COOKER  
DSIE456  
PLEASE READ THIS INSTRUCTION BOOKLET BEFORE USING THE APPLIANCE  
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CONTENTS  
Technical Details .................................................................................................................................... 2  
Contents .................................................................................................................................................. 3  
Preface ..................................................................................................................................................... 5  
Safety ....................................................................................................................................................... 6  
Before Installation ........................................................................................................................... 6  
During Operation ............................................................................................................................ 6  
After Use ......................................................................................................................................... 7  
General ........................................................................................................................................... 7  
Introduction ............................................................................................................................................ 8  
Rating Plate .................................................................................................................................... 8  
Installation ....................................................................................................................................... 8  
General Notes on Using Your Appliance ........................................................................................ 9  
About Condensation and Steam ..................................................................................................... 9  
The Cooling Fan for the Controls ................................................................................................... 9  
Control Panel Indicator Neon(s) ..................................................................................................... 9  
Cookware ........................................................................................................................................ 9  
Grill and Oven Furniture ................................................................................................................. 9  
Getting to Know Your Appliance .......................................................................................................... 10  
The Control Panel ........................................................................................................................... 10  
The Timer ....................................................................................................................................... 11  
The Ceramic Hob .................................................................................................................................... 13  
Recommended Saucepans ............................................................................................................ 13  
Hints and Tips ................................................................................................................................. 14  
The Dual Grill .......................................................................................................................................... 15  
Uses of the Dual Grill ...................................................................................................................... 15  
Selecting the Dual Grill ................................................................................................................... 15  
Things to Note ................................................................................................................................ 15  
The Grill Pan and Handle ............................................................................................................... 15  
Hints and Tips ................................................................................................................................. 16  
Grilling Chart ................................................................................................................................... 16  
The Top Oven ......................................................................................................................................... 17  
Uses of the Top Oven ..................................................................................................................... 17  
Selecting the Top Oven .................................................................................................................. 17  
Things to Note ................................................................................................................................ 17  
To Fit the Top Oven Shelf .............................................................................................................. 17  
Hints and Tips ................................................................................................................................. 18  
Automatic Cooking .......................................................................................................................... 18  
The Main Fan Oven ................................................................................................................................ 19  
Uses of the Fan Oven ..................................................................................................................... 19  
Selecting the Fan Oven .................................................................................................................. 19  
Things to Note ................................................................................................................................ 19  
To Fit the Main Oven Shelves ........................................................................................................ 19  
Hints and Tips ................................................................................................................................. 20  
Automatic Cooking .......................................................................................................................... 20  
Oven Cooking Chart ............................................................................................................................... 21  
Roasting Chart ........................................................................................................................................ 22  
3
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CONTENTS  
Defrost Feature ....................................................................................................................................... 23  
Uses of Defrost Feature .................................................................................................................. 23  
Selecting Defrost ............................................................................................................................ 23  
Things to Note ................................................................................................................................ 23  
Hints and Tips ................................................................................................................................. 23  
Care and Cleaning .................................................................................................................................. 24  
Cleaning Materials .......................................................................................................................... 24  
Cleaning the Plated Handles .......................................................................................................... 24  
Cleaning the Ceramic Hob ............................................................................................................. 24  
Hints and Tips ................................................................................................................................. 25  
Cleaning the Outside of the Appliance ........................................................................................... 25  
Cleaning the Grill and Oven Furniture ............................................................................................ 25  
Cleaning Inside the Oven and Grill Compartments ........................................................................ 25  
Care of Stayclean Surfaces ............................................................................................................ 26  
Hints and Tips ................................................................................................................................. 26  
Cleaning the Door Glass ................................................................................................................ 26  
Replacing the Oven Light Bulb ....................................................................................................... 27  
Something Not Working? ...................................................................................................................... 28  
Service and Spare Parts ........................................................................................................................ 29  
Guarantee Conditions ............................................................................................................................ 30  
Notes ........................................................................................................................................................ 31  
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PREFACE  
Dear Customer,  
Thank you for buying a Tricity Bendix appliance. With our 80 years experience in  
developing and manufacturing the very best in U.K. appliances, you can be assured that  
you have purchased a hard working, reliable, quality product.  
Tricity Bendix appliances comply with British Standard safety and performance  
requirements. They have been approved by BEAB (British Electrotechnical Approvals  
Board) and are covered by a 12 month parts and labour guarantee.  
To get the best from your new Tricity Bendix appliance, we ask that you PLEASE READ  
THESE INSTRUCTIONS CAREFULLY. Particular attention should be made to cooking  
times and temperatures, which may differ, from your previous appliance.  
It is most important that this instruction book is retained with the appliance for future  
reference. Should the appliance be sold, or if you move house and leave the appliance,  
always ensure that the book remains with the appliance. This will enable the new  
owner to be acquainted with the functioning of the appliance and the relevant warnings.  
Please read the whole instruction book before attempting to use the appliance ensuring  
you follow the recommendations given.  
5
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SAFETY  
Do not allow young children to play  
with any part of the packaging.  
THESE WARNINGS ARE PROVIDED IN  
THE INTERESTS OF YOUR SAFETY.  
ENSURE THAT YOU UNDERSTAND  
THEM ALL BEFORE INSTALLING OR  
USING THE APPLIANCE.  
After installation, please dispose of  
the packaging with due regard to  
safety and the environment, your  
local authority can arrange this.  
PLEASE  
READ  
DURING OPERATION  
CAREFULLY  
This appliance is not intended to be  
operated by means of an external  
timer or remote control system.  
BEFORE INSTALLATION  
Do not use this appliance if it is in  
contact with water. Never operate it  
with wet hands.  
This appliance is heavy and care  
must be taken when moving it.  
This appliance is designed to be  
operated by adults. Young children  
must not be allowed to tamper with  
the appliance or play with the  
controls.  
Ensure that all packaging, both  
inside and outside the appliance has  
been removed before the appliance  
is used.  
During use the appliance becomes  
Hot. Care should be taken to avoid  
touching the heating elements inside  
the oven.  
If the appliance is to be placed on a  
base, measures must be taken to  
prevent the appliance slipping from  
the base.  
CAUTION: Accessible parts may  
be hot when the grill is in use.  
Young children should be kept  
away.  
Do not try to lift or move the  
appliance by pulling the door  
handles.  
Take great care when heating fats  
and oils, as they will ignite if they  
become too hot.  
The electrical installation work must  
be undertaken by  
a
qualified  
electrician/competent person.  
This appliance has been designed for  
cooking edible foodstuffs only, and  
must not be used for any other  
purposes.  
It is dangerous to alter or modify the  
specifications of the appliance in any  
way.  
Never place plastic or any other  
material which may melt in the oven  
or on the hob.  
Do not use the appliance if the  
ceramic glass is damaged. If a fault  
or crack becomes visible during  
cooking, disconnect the appliance  
immediately from the electricity  
supply and contact your local Service  
Force Centre.  
Ensure cooking utensils are large  
enough to contain foods to prevent  
spillages and boil overs.  
The handles of saucepans which are  
smaller than the heated area on the  
hob will become hot. Ensure your  
hand is protected before handling the  
pan.  
Do not place foil or plastic containers  
on ceramic glass.  
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Take  
care  
to  
follow  
the  
For hygiene and safety reasons  
this appliance should be kept  
clean at all times. A build-up of  
fats or other foodstuffs could  
result in a fire, especially in the  
grill pan.  
recommendations given for tending  
the food when grilling.  
Always support the grill pan when it  
is in the withdrawn or partially  
withdrawn position.  
Do not leave utensils containing  
foodstuffs, e.g. fat or oil in or on the  
appliance in case it is inadvertently  
switched on.  
Do not leave the handle in position  
when grilling, as it will become hot.  
Always use oven gloves to remove  
and replace the grill pan handle when  
grilling.  
Appliances and hobs become very  
hot, and retain their heat for a long  
period of time after use. Children  
should be kept well away from the  
appliance until it has cooled.  
Ensure that all vents are left  
unobstructed to ensure ventilation of  
the oven cavity.  
GENERAL  
Under no circumstances should  
any repairs be carried out by an  
inexperienced person as this may  
cause injury or serious malfunction.  
Ensure the anti-tilt shelves are put in  
place correctly.  
Never line any part of the appliance  
with foil. Do not allow heatproof  
cooking materials e.g. roasting bags,  
to come into contact with oven  
elements.  
This appliance should be serviced by  
an authorised service Engineer and  
only genuine-approved spare parts  
should be used.  
Do not stand on the appliance or on  
the open oven door.  
Always stand back from the  
appliance when opening the oven  
door to allow any build up of steam or  
heat to release.  
Do not hang towels, dishcloths or  
clothes from the appliance or its  
handle. They are a safety hazard.  
Never  
leave  
the  
appliance  
unattended when the door is open.  
Always switch OFF the appliance at  
its power point and allow the  
appliance to cool before any  
maintenance or cleaning work is  
carried out.  
Do not place sealed cans or  
aerosols inside the oven. They may  
explode if they are heated.  
Do not leave the hotplates switched  
on for long periods when not covered  
by a saucepan. The controls and  
cabinets may overheat.  
Only clean this appliance in  
accordance with the instructions  
given in this book.  
Extreme care must be taken when  
using a ceramic hob scraper.  
You must ensure that the grill control  
is in the 'OFF' position when the  
timer control has been set for  
automatic cooking.  
Your safety is of paramount importance.  
Therefore, if you are unsure about any of  
the meanings of these WARNINGS contact  
the:  
AFTER USE  
Customer Care Department  
Telephone 0870 5 950950  
Ensure that all control knobs are in  
the OFF position when not in use.  
7
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INTRODUCTION  
WARNING: THIS APPLIANCE MUST BE EARTHED  
RATING PLATE  
To move the appliance, open the main oven door,  
and lift the appliance by holding inside the top of the  
compartment.  
This is situated on the front frame of the appliance  
and can be seen upon opening the door.  
Alternatively the rating plate may also be found on  
the back or top of some models (where applicable).  
The appliance must be protected by a suitably rated  
fuse or circuit breaker. The rating of the appliance is  
given on the rating plate.  
Do not remove the rating plate from the appliance  
as this may invalidate the guarantee.  
This is a type Y appliance which means it is free-  
standing and can be fitted with cabinets on one or  
both sides. It may also be fitted in a corner setting.  
INSTALLATION  
If your appliance has been damaged in transit,  
contact your supplier immediately. DO NOT attempt  
to install it.  
Side walls which are above hob level should be  
protected by heat resistant non-combustible material  
and MUST NOT be nearer than 40mm to the hob  
side.  
Your appliance left the factory fully packaged to  
protect it from damage. If it is delivered without  
packaging and damage has occurred, the  
manufacturer cannot accept responsibility. Contact  
your supplier for advice.  
A nominal air gap of 2mm all around the appliance is  
required to enable the appliance to be moved into  
position.  
Once the packaging has been removed the appliance  
should only be moved by hand. DO NOT use a sack  
barrow or any other aid to lift the appliance as  
Always ensure an air gap is maintained at hotplate  
level. Tiles or other forms of deep wall covering  
should not obscure this gap.  
damage may occur.  
Connection to the electricity supply must be carried  
out by a qualified electrician/competent person.  
The electrical connection should be made using a  
double pole isolating switch (cooker socket) with at  
least 3mm contact separation in all poles. The cable  
must have conductors of sufficiently high cross-  
sectional area to prevent overheating and  
deterioration.  
Air gap  
The recommended cross-section area is six square  
millimetres (6.00mm2).  
The cable must be routed away from potentially hot  
areas marked by X in the diagram below.  
Overhanging surfaces or a cooker hood should be a  
minimum of 685mm above the hob.  
REAR VIEW  
It is important to ensure that the appliance is level  
after installation. Levelling feet are fitted to the  
appliance to accommodate uneven floors.  
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GENERAL NOTES ON USING YOUR  
APPLIANCE  
GRILL AND OVEN FURNITURE  
The following items of grill/oven furniture have been  
supplied with the appliance:-  
We suggest that you run the oven elements for 10 –  
15 minutes at 220oC to burn off any residue from  
their surfaces.  
The procedure should be repeated with the grill for  
approximately 5 – 10 minutes.  
During this period an odour may be emitted, it is  
therefore advisable to open a window for ventilation.  
ABOUT CONDENSATION AND STEAM  
1 grill pan  
When food is heated it produces steam similar to a  
boiling kettle. The oven is vented to allow some of  
this steam to escape. However, always stand back  
from the appliance when opening the oven door to  
allow any build up of steam or heat to release.  
If the steam comes into contact with a cool surface  
on the outside of the appliance, e.g. a trim, it will  
condense and produce water droplets. This is quite  
normal and is not caused by a fault on the appliance.  
To prevent discolouration, regularly wipe away  
condensation and also soilage from surfaces.  
1 grill pan handle  
For your safety wallcoverings at the rear of the  
appliance should be securely fixed to the wall.  
THE COOLING FAN FOR THE CONTROLS  
The cooling fan operates immediately when the grill  
or top oven are switched on and after a time when  
the main fan oven is in use. The operation of the  
cooling fan is temperature dependant in the case of  
the main oven and the cooling fan may not switch in  
at all at low temperature settings or where the main  
oven has only been used for a short time.  
1 grill pan grid  
The cooling fan may run on after the control knobs  
have been switched off until the appliance has  
cooled. If an automatic programme has been set the  
cooling fan does not come on until the cooktime  
begins.  
Do not switch the appliance off at its power point  
until the cooling fan has cooled the appliance down.  
1 straight shelf  
for grilling  
CONTROL PANEL INDICATOR NEON(S)  
The indicator neon will operate when the grill (where  
applicable) or oven(s) is switched on. The indicator  
neon will glow. It may turn on and off during use to  
show that the setting is being maintained. If the neon  
does not operate as the instructions indicate the  
controls have been incorrectly set.  
Return all  
controls to zero and reset following the instructions  
for the required setting.  
2 straight shelves  
for oven cooking  
COOKWARE  
Baking trays, oven dishes etc., should not be placed  
directly against the grid covering the fan at the back  
of the oven.  
Do not use baking trays larger than 30cm x 35cm  
(12” x 14”) as they will restrict the circulation of heat  
and may affect performance.  
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GETTING TO KNOW YOUR APPLIANCE  
THE CONTROL PANEL  
F
A
B
D
G
C
E
FEATURES  
A
-
-
-
-
-
-
-
The Timer  
B
C
D
E
F
Main Oven Temperature Control  
Main Oven Indicator Neon  
Top Oven Temperature Control  
Top Oven Indicator Neon  
Selector Control  
G
Hotplate Controls  
10  
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THE TIMER  
Please note that this is a 24 hour clock, for example  
2.00pm is shown as 1400.  
Bell symbol  
Cookpot symbol  
In the following pages we explain how to set the  
controls. Read through them a few times until you  
are familiar with the procedure.  
If the appliance is switched off on the wall, or there is  
a loss of power, the clock will stop and you will not be  
able to use the main oven. When you first switch the  
electricity supply on, the timer display will flash.  
Selector  
Setting knob  
TO SET THE TIME OF DAY  
Turn the selector knob to ‘Manual’ then turn to ‘Time  
Setting’.  
Set the correct time by turning and holding the setting  
knob clockwise. Adjust the time by turning the  
setting knob in either direction.  
Turn the selector knob back to ‘Manual’.  
TO USE THE COUNTDOWN  
Turn the selector knob to ‘Countdown’. Turn the  
setting knob clockwise until the display shows the  
time you want. The bell symbol ( ) will be showing  
and this will stay lit up during the time. Our diagram  
shows the timer set to 5 minutes.  
If you change your mind and want to cancel the time  
you have set, simply turn the setting knob  
anticlockwise. Then turn the selector to ‘Manual’.  
When you are using the 'Countdown' you can make  
the clock show the time of day by turning the selector  
knob to ‘Manual’. The bell symbol will stay on to  
remind you that the 'Countdown' is set. At the end of  
the timed period an alarm will sound and the bell  
symbol will go out.  
Switch off the alarm by turning the selector knob to  
'Time Setting'. Then turn to 'Manual' and the time of  
day will show in the display.  
Note:  
You can use the minute minder when an automatic  
sequence has been set, as long as you remember  
the following point.  
1. Turn the selector knob to ‘Automatic’ as soon as  
you have entered the timed period into the  
display.  
11  
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AUTOMATIC CONTROL  
The automatic control can be used to control either  
oven, but you can only use the control for both ovens  
at the same time if the cooking time is the same.  
When you use the automatic controls for the first time  
it’s probably best to choose a time when you are at  
home. That way you can check to make sure you’ve  
set everything correctly and you’ll feel much more  
confident when you are away from home in the  
future.  
SETTING THE CONTROLS FOR  
AUTOMATIC USE  
This is very easy. All you have to do is work through  
the steps below. The clock will work out the rest for  
itself.  
1 Is the electricity supply on?  
2 Is the clock  
showing the  
correct time?  
To adjust turn the selector knob  
to ‘Manual’ then to ‘Time  
Setting’. Turn the setting knob in  
either direction.  
3 How long  
will the food  
take to cook?  
Turn the selector knob to ‘Cook  
Time’. Then turn the setting knob  
until the length of time you want  
the food to cook shows in the  
display. The maximum cooking  
time is 10 hours. ‘Auto’ will  
show in the display.  
4 What time do Turn the selector knob to ‘End  
you want the Time’. Turn the setting knob  
food to be  
cooked by?  
until the time the oven is to  
switch off shows in the display.  
The cookpot ( ) will go out.  
The ‘End Time’ must not be  
more than 23 hours 59 minutes  
from the time of day.  
For  
example if the time of day is 9.00  
am the latest ‘End Time’ will be  
8.59 am the next day.  
5 Set to  
Turn the selector knob to  
‘Automatic’.  
automatic.  
6 Turn on the  
oven control.  
Turn the oven control to the  
required temperature.  
The time shown on the right gives an example of  
setting the automatic controls when the time is 9.00  
am, the food is to be cooked for 2½ hours and the  
food is needed at 6.00 pm (1800 hours).  
The clock will work out what time the oven will switch  
itself on and it will turn the oven off at the end. Once  
the automatic sequence is finished there will be an  
alarm to remind you that you need to set the oven for  
manual operation. To do this turn the selector knob  
to ‘Manual’. Turn off the oven control.  
If you change your mind and want to cancel a  
programme that you have set simply turn to ‘Time  
Setting’ and then to ‘Manual’.  
12  
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THE CERAMIC HOB  
CAUTION: DO NOT USE THE APPLIANCE IF THE CERAMIC GLASS IS DAMAGED. IF A  
FAULT OR CRACK BECOMES VISIBLE DURING COOKING, DISCONNECT THE  
APPLIANCE IMMEDIATELY FROM THE ELECTRICITY SUPPLY AND CONTACT YOUR  
LOCAL SERVICE FORCE CENTRE.  
USING THE HOB  
Ensure that new saucepans are well scrubbed to  
remove edges and take off any deposits left from  
manufacture.  
S To operate the dual hotplate, turn the control  
knob clockwise for the full area or anti-clockwise  
for the centre section.  
Pressure cookers, preserving pans, etc., should  
comply with the recommendations given above.  
S The inner section is very economical when  
cooking with small diameter saucepans.  
Traditional round bottomed Woks must not be used  
even with a stand. Woks with flat-bottomed bases  
are available and do comply with the above  
recommendations.  
S For single hotplates, turn the control knob in  
either direction to vary the heat setting. The  
highest number represents the hottest setting  
and the lowest number represents the coolest  
setting. Choose a setting appropriate to the  
quantity and type of food to be cooked.  
NOTE:  
Occasionally the heated areas may be seen to switch  
ON and OFF when higher heat settings are being  
used. This is due to a safety device which prevents  
the glass from overheating. Some switching ON and  
OFF when cooking at high temperatures, e.g. deep  
fat frying is quite normal, causes no damage to the  
hob and little delay in cooking times.  
S This model has the added feature of Rapid  
Power Zone hotplates which react more quickly  
than the other ceramic hotplates and are easily  
identified by their instant red glow.  
RECOMMENDED SAUCEPANS  
Excessive switching may however be caused by the  
use of an unsuitable saucepan or a saucepan which  
For speed and economy only good quality saucepans  
with flat bases and close fitting lids are  
is smaller than the heated area.  
If excessive  
recommended.  
The saucepan base should be  
switching occurs, discontinue use of the saucepan.  
approximately the same size as the cooking area, a  
base diameter of up to 225mm (9”) may be used on a  
180mm (7”) heated area.  
13  
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HINTS AND TIPS  
S Lift, rather than slide saucepans on and off the  
heated areas. This will reduce the risk of  
scratches and metal marks from saucepans with  
aluminium bases. Metal marks can be easily  
cleaned off providing they are not allowed to burn  
on.  
S Follow any guidelines provided by the saucepan  
manufacturer, particularly those relating to  
recommended heat settings.  
S Avoid using thin, badly dented or distorted  
saucepans. Those with uneven bases should not  
be used.  
S To prolong the life of the hotplates:-  
S Never use utensils with a skirt, e.g. a bucket.  
S Never use an asbestos mat.  
S Never leave the hotplates ON when not  
covered with a saucepan.  
S Ensure that the hob and saucepans are clean  
and dry before the start of cooking to reduce  
cleaning.  
S Follow the cleaning instructions very closely to  
keep the hob looking like new.  
S If spillage occurs with sugar solutions, e.g.  
jams and syrups, it must be wiped from the  
hob before it sets and becomes hard  
otherwise damage to the hob will occur.  
HOT HOB INDICATOR  
The hob is fitted with a hot hob indicator light which  
illuminates when the hob is too hot to touch. The  
light will go OFF when the hob has cooled.  
14  
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THE DUAL GRILL  
USES OF THE GRILL  
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.  
CHILDREN SHOULD BE KEPT AWAY.  
The grill is a dual circuit grill which means that the full area of the grill can be used for economy purposes, the  
centre section only can be used when cooking smaller quantities of food.  
SELECTING THE GRILL  
Ensure the handle is positively located.  
S Select the grill function for full grill.  
When removing the handle, press the button on the  
handle with the thumb and pivot the handle slightly  
upwards and towards the right to remove from the  
bracket.  
S Select the grill function for centre section only.  
S Turn the temperature control knob to the right as  
far as it will go. This is the hottest setting.  
S To use the grill at lower settings, turn the  
temperature control knob so that 110°C or 150°C  
on the knob lines up with the off dot on the panel.  
THINGS TO NOTE  
S The cooling fan will operate in conjunction with  
the grill.  
NOTE  
Ensure your hand is protected when removing  
the grill pan handle as the control panel trim and  
grill element can become very hot.  
THE GRILL DOOR MUST BE LEFT OPEN DURING  
GRILLING.  
Some smoke from fat splashes may be evident as  
the grill cleans itself.  
ALWAYS REMOVE THE GRILL PAN HANDLE  
DURING GRILLING.  
The inner element may appear to glow slightly  
brighter than the outer element. This is quite normal.  
To correctly locate the grill pan on the shelf, ensure  
that the cut out on the underside of the handle  
bracket locates over the front bar of the shelf.  
THE GRILL PAN AND HANDLE  
The grill pan is supplied with a removable handle.  
To insert the handle, press the button on the handle  
with the thumb and pivot the handle slightly upwards  
inserting the lip into the widest part of the bracket.  
Move the handle towards the left, lower into position  
and release the button.  
15  
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To check the progress of the food being grilled, the  
grill pan should be withdrawn on the shelf to tend the  
food during cooking.  
GRILLING CHART  
FOOD  
SHELF  
GRILL TIME  
(mins in total)  
5-6  
Bacon Rashers  
Beefburgers  
Adjust  
shelf  
10-15  
30-40  
Chicken Joints  
position  
and  
Chops – Lamb  
Pork  
15-20  
20-30  
grill  
Fish Whole  
Trout Mackerel  
pan  
15-25  
10-15  
20-30  
8-12  
HINTS AND TIPS  
Fillets – Plaice/Cod  
Kebabs  
grid  
S In order to become acquainted with the  
performance of the Dual Grill it is advisable to  
check food regularly when grilling.  
to  
Kidneys – Lamb/Pig  
Liver Lamb/Pig  
suit  
S Food should be thoroughly dried before grilling to  
minimise splashing. Brush lean meats and fish  
lightly with a little oil or melted butter to keep  
them moist during cooking.  
different  
thicknesses  
of  
10-20  
Sausages  
20-30  
Steaks – Rare  
Medium  
6-12  
12-16  
14-20  
S Adjust the height of the grilling grid and grill pan  
runner position to allow for different thicknesses  
of foods.  
food  
Well Done  
Toasted sandwiches  
3-4  
The times quoted above are given as a guide and  
should be adjusted to suit personal taste.  
S Accompaniments such as tomatoes and  
mushrooms may be placed underneath the grid  
when grilling meats.  
S When toasting bread use the shelf in position 2  
with the grid in the high position.  
S Preheat the grill on a full setting for a few minutes  
before sealing steaks or toasting. Adjust the heat  
setting and the shelf as necessary during  
cooking.  
S The food should be turned over during cooking  
as required.  
S When using the centre section of the dual grill,  
ensure food is positioned centrally on the grill  
pan grid in the grill pan.  
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THE TOP OVEN  
USES OF THE TOP OVEN  
The top oven is the smaller of the two ovens. It is heated by elements in the top and bottom of the oven. It is  
designed for cooking smaller quantities of food. It gives especially good results if used to cook fruit cakes, sweet or  
savoury flans or quiche.  
The top oven is also ideal for use as a warming compartment to warm dishes and keep food hot. Use the lowest  
setting on the top oven temperature control.  
SELECTING THE TOP OVEN  
TO FIT THE TOP OVEN SHELF  
S Turn the top oven function selector to.  
The shelf should be fitted with the straight rods  
S Turn the top oven temperature control to the  
uppermost on the frame and the forms towards the  
back of the oven. If not fitted correctly the anti-tilt  
and safety stop mechanism will be affected.  
required setting.  
S The cooling fan will operate immediately with the  
top oven.  
THINGS TO NOTE  
1. The indicator neon will glow. It may turn ON and  
OFF during use to show that the setting is being  
maintained.  
2. The cooling fan will operate immediately with the  
top oven.  
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HINTS AND TIPS  
S DO NOT place dishes or baking trays directly  
onto the oven base as it becomes very hot and  
damage may occur.  
S Most cooking should be carried out using an  
oven shelf positioned in one of the shelf runners.  
S Larger roasts and casseroles should normally be  
cooked in the main oven. However, they may be  
cooked on a flat shelf placed on the base of the  
top oven provided there is sufficient room for air  
circulation around the food.  
S The material and finish of the baking trays and  
dishes will affect the degree of base browning of  
the food. Enamelware, dark, heavy or non-stick  
utensils increase base browning. Shiny  
aluminium or polished steel trays reflect the heat  
away and give less base browning.  
S Stand dishes on a suitably sized baking tray on  
the shelf to prevent spillage onto the oven base  
and to help reduce cleaning.  
S DO NOT use the grill pan as a baking tray as this  
will increase base browning of the food.  
S Because of the smaller cooking space, lower  
temperatures and shorter cooking times are  
sometimes required.  
S For economy leave the door open for the shortest  
possible time, particularly when placing food into  
a pre-heated oven.  
S There should always be at least 2.5cm (1”)  
between the top of the food and the element.  
This gives best cooking results and allows room  
for rise in yeast mixtures, Yorkshire puddings etc.  
AUTOMATIC COOKING  
If you use the automatic timer to cook food in the  
top oven be guided by the recommendations  
given below.  
*
*
*
It is advisable to leave food in the oven for as  
short a time as possible before automatic  
cooking.  
When cooking is complete do not leave food to  
stand in the oven, but remove and cool it quickly  
if the food is not to be consumed immediately.  
S When cooking cakes, pastry, scones, bread etc.,  
place the tins or baking trays centrally on the  
shelf directly below the element.  
Always ensure food in the oven is covered if it is  
not possible to remove food immediately after  
cooking.  
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THE MAIN FAN OVEN  
USES OF THE FAN OVEN  
The oven is heated by an element around the fan situated behind the back panel. The fan draws air from the oven  
and the element heats the air which circulates in the oven via the vents in the back panel. The advantages of fan  
oven cooking are:  
PREHEATING  
The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without  
preheating however, you may find you need to add an extra 5 – 10 minutes on the recommended cooking times.  
For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the  
oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the  
oven first.  
COOKING TEMPERATURES  
Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperature  
recommended in the oven cooking chart. As a guide reduce temperatures by about 20°C - 25°C for your own  
recipes, using a conventional oven.  
BATCH BAKING  
The fan oven cooks evenly on all shelf levels, especially useful when batch baking.  
SELECTING THE FAN OVEN  
TO FIT THE MAIN OVEN SHELVES  
S Turn the main oven temperature control to the  
required setting.  
The shelves should be fitted with the straight rods  
uppermost on the frame and the forms towards the  
back of the oven. If not fitted correctly the anti-tilt  
and safety stop mechanism will be affected.  
THINGS TO NOTE  
1. The indicator neon will glow. It may turn ON and  
OFF during use to show that the setting is being  
maintained.  
2. The interior oven light will come ON when the  
main oven control is turned.  
3. The cooling fan for the controls may switch in after  
a time.  
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HINTS AND TIPS  
AUTOMATIC COOKING  
S Arrange the shelves in the required positions  
before switching the oven ON. Shelf positions  
are numbered from the bottom upwards.  
If you use the automatic timer to cook food in the  
main oven be guided by the recommendations below.  
*
*
It is advisable to leave food in the oven for as  
short a time as possible before automatic cooking.  
When cooking is complete do not leave food to  
stand in the oven, but remove and cool it quickly if  
the food is not to be consumed immediately.  
*
Always ensure food in the oven is covered if is not  
possible to remove food immediately after  
cooking.  
S When cooking more than one dish in the fan  
oven, place dishes centrally on different shelves  
rather than cluster several dishes on one shelf,  
this will allow the heat to circulate freely for the  
best cooking results.  
S When batch baking one type of food e.g. Victoria  
sandwich cakes, those of similar size will be  
cooked in the same time.  
S It is recommended that when baking larger  
quantities, the shelf positions should be evenly  
spaced to suit the load being cooked. A slight  
increase in cooking time may be necessary.  
S DO NOT place dishes or baking trays directly on  
the oven base as it interferes with the oven air  
circulation and can lead to base burning; use the  
lower shelf position.  
S The use of excessively high temperatures can  
cause uneven browning. It may be necessary to  
reduce temperatures slightly.  
Refer to the  
recommendations given in the oven cooking  
chart.  
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OVEN COOKING CHART  
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature  
by 10°C to suit individual preferences and requirements.  
FAN OVEN  
SHELF  
TOP OVEN  
COOKING  
FOOD  
COOKING  
TEMP °C  
180 - 190  
200 - 220  
200 - 220  
160 - 170  
160 - 170  
160 - 170  
140 - 150  
130 - 140  
130 - 140  
SHELF  
POSITION  
APPROX  
COOK TIME (m)  
10 - 20  
POSITION  
TEMP°C  
170 - 190  
200 - 220  
200 - 220  
180 - 190  
160 - 170  
160 - 170  
140 - 150  
140 - 150  
130 - 140  
Biscuits  
Bread  
Bread rolls/buns  
Cakes:  
1
1*  
1
1
1
1
1
1
1
25 - 30  
15 - 20  
18 - 25  
18 - 20  
Shelf  
Small & Queen  
Sponges  
Victoria Sandwich  
Madeira  
Rich Fruit  
Christmas  
positions  
are not  
18 - 25  
1¼ - 1½h  
2¼ - 2½h  
3 - 4½h  
depends on size  
1¼ - 1½h  
2½ - 3h  
Gingerbread  
Meringues  
Flapjack  
Shortbread  
Beef/Lamb  
Chicken  
140 - 150  
80 - 100  
170 - 180  
130 - 140  
140 - 160  
180 - 190  
1
1
1
1
1*  
1*  
140 - 150  
90 - 100  
170 - 180  
140 - 150  
140 - 160  
180 - 190  
critical  
25 - 30  
45 - 65  
2½ - 3h  
1¼ - 1½h  
Casseroles:  
but ensure  
that oven  
shelves are  
evenly  
Convenience Foods  
Fish  
Fish Pie (Potato Topped)  
Fruit Pies, Crumbles  
Milk Puddings  
Follow manufacturer’s instructions  
170 - 190  
190 - 200  
190 - 200  
130 - 140  
190 - 200  
190 - 200  
170 - 180  
210 - 220  
190 - 200  
190 - 210  
180 - 210  
160 - 180  
1
1*  
1
1
1
1
1
1*  
1
1*  
1
1*  
1
1*  
1
1
1
170 - 190  
190 - 200  
190 - 200  
140 - 150  
170 - 180  
180 - 190  
170 - 180  
210 - 220  
190 - 200  
190 - 210  
180 - 200  
160 - 180  
220 - 230  
190 - 200  
170 - 180  
180 - 190  
180 - 190  
20 - 30  
20 - 25  
40 - 50  
1½ - 2h  
40 - 45  
30 - 35  
20 - 30  
25 - 40  
15 - 20  
25 - 35  
Pasta Lasagne etc.  
Pastry:  
Choux  
Eclairs, Profiteroles  
Flaky/Puff Pies  
Mince Pies  
Meat Pies  
Quiche, Tarts, Flans  
Shortcrust  
spaced  
25 - 45  
see roasting chart  
8 - 12  
Roasting Meat, Poultry  
Scones  
when more 210 - 220  
190 - 200  
170 - 180  
than one is 180 - 190  
180 - 190  
Shepherd’s Pie  
Soufflés  
Vegetables:  
30 - 40  
20 - 30  
1 - 1½h  
1 - 1½h  
Baked Jacket Potatoes  
Roast Potatoes  
Yorkshire Puddings: Large  
Individual  
used  
210 - 220  
200 - 210  
1
1
200 - 210  
200 - 210  
25 - 40  
15 - 25  
* = Shelf on the oven base  
Note: Shelf positions are counted from the bottom of the oven.  
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ROASTING CHART  
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the  
temperatures by 10°C to suit individual preferences and requirements.  
ROASTING CHART  
INTERNAL TEMPERATURES –  
Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C  
SECOND/FAN  
OVEN  
MEAT  
Beef  
COOKING TIME  
20-35 minutes per ½kg (1lb)  
and 20-35 minutes over  
160-180°C  
Beef, boned  
Mutton and Lamb  
Pork and Veal  
Ham  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
25-35 minutes per ½kg (1lb)  
and 25-35 minutes over  
25-35 minutes per ½kg (1lb)  
and 25-35 minutes over  
30-40 minutes per ½kg (1lb)  
and 30-40 minutes over  
30-40 minutes per ½kg (1lb)  
and 30-40 minutes over  
Chicken  
15-20 minutes per ½kg (1lb)  
and 20 minutes over  
Turkey and Goose  
15-20 minutes per ½kg (1lb) up  
to 3½kg (7lb) then 10 minutes  
per ½kg (1lb) over 3½kg (7lb)  
Duck  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
180-190°C  
25-35 minutes per ½kg (1lb)  
and 25-30 minutes over  
Pheasant  
Rabbit  
35-40 minutes per ½kg (1lb)  
and 35-40 minutes over  
20 minutes per ½kg (1lb)  
and 20 minutes over  
Potatoes with  
meat  
according to size  
according to size  
Potatoes without  
meat  
The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments  
may be required to allow for personal requirements and the shape and texture of the meat. However, lower  
temperatures and longer cooking times are recommended for less tender cuts or larger joints.  
Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.  
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DEFROST FEATURE  
Small or thin fish fillets, frozen peeled prawns, cubed  
or minced meat, liver, thin chops, steaks etc., can be  
thawed in 1 – 2 hours.  
USES OF DEFROST FEATURE  
This main oven function defrosts most foods faster  
than more conventional methods. It is particularly  
suitable for delicate frozen foods which are to be  
served cold e.g. cream filled gateaux, cakes covered  
with icings or frostings, cheesecakes, biscuits,  
scones, etc.  
A 1kg/2¼lb oven ready chicken will be thawed in  
approximately 5 hours. Remove the giblets as soon  
as possible during the thawing process.  
Joints of meat up to 2kg/4½lb in weight can be  
thawed using the defrost function.  
It is preferable to thaw fish, meat and poultry slowly  
in the fridge. However, this process can be  
accelerated by using the defrost function.  
ALL JOINTS OF MEAT AND POULTRY MUST BE  
THAWED THOROUGHLY BEFORE COOKING.  
ALWAYS COOK THOROUGHLY IMMEDIATELY  
AFTER THAWING.  
SELECTING DEFROST  
HINTS AND TIPS  
S Turn the main oven temperature control to the  
defrost setting.  
S Place the frozen food in a single layer where  
possible and turn it over half way through the  
defrosting process.  
S When defrost is selected, the oven indicator neon  
may come ON. It will stay ON until the oven  
reaches room temperature and then go OFF.  
S It may turn ON and OFF periodically during  
defrosting to maintain  
temperature, inside the oven.  
a
steady room  
THINGS TO NOTE  
Care must always be taken when handling foods in  
the home. Always follow the basic rules of food  
hygiene to prevent bacterial and microbial growth  
and cross contamination when defrosting, preparing,  
cooking, cooling and freezing foods.  
S The actual speed of defrosting is influenced by  
room temperature. On warm days defrosting will  
be faster than on cooler days.  
S DO NOT leave food at room temperature once it  
is defrosted. Cook raw food immediately or store  
cooked food in the fridge, once it has cooled.  
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CARE AND CLEANING  
If Hob Brite is unavailable, one or more of the  
cleaning agents below may be used temporarily:  
a) Cif Cream Cleaner  
BEFORE CLEANING THE APPLIANCE,  
ALWAYS ALLOW THE COOLING FAN TO  
COOL DOWN THE APPLIANCE BEFORE  
SWITCHING OFF THE ELECTRICITY  
SUPPLY.  
b) Baking Soda  
TO REMOVE MORE STUBBORN MARKS  
1. Bar Keepers Friend may be used to clean off  
CLEANING MATERIALS  
more  
stubborn  
stains  
or  
to  
remove  
discolourations.  
It may be necessary to rub the marks hard for  
several minutes.  
Before using any cleaning materials on your  
appliance, check that they are suitable and that their  
use is recommended by the manufacturer.  
Cleaners that contain bleach should NOT be used as  
they may dull the surface finishes. Harsh abrasives  
should also be avoided. Multi-surface anti-bacterial  
cleaning products should not be used on the ceramic  
hob or on the surrounding trims.  
2. Use  
a
plastic pad specially for non-stick  
saucepans with Bar-Keepers Friend for removal  
of more stubborn soilage.  
CLEANING THE PLATED HANDLES  
(Where applicable)  
It is strongly recommended that only hot soapy water  
is used for cleaning the handles. ANY OTHER  
CLEANING MATERIALS WILL DULL THE PLATED  
FINISH.  
TO REMOVE BURNT ON SOILAGE  
CLEANING THE CERAMIC HOB  
We strongly recommend the use of a Ceramic Hob  
Scraper (incorporating a single edge razor blade) to  
remove spillage on the hob, in particular sugar  
solutions, which if not removed can cause permanent  
damage.  
Make sure the ceramic glass is cool before cleaning.  
It is important to clean the ceramic hob daily to  
prevent soilage being burnt on.  
Take care to avoid the hob trims when cleaning the  
ceramic glass as they may be damaged by the  
cleaning agents recommended.  
1. Make sure the ceramic glass is cool.  
2. Use a ceramic hob scraper with care at an angle  
of 30° to remove as much soilage as possible.  
DAILY CLEANING  
3. Use Bar-Keepers Friend or Hob Brite to finish off  
as directed above.  
Use the recommended Hob Brite Cleaner daily. If  
soilage is not allowed to burn on it will be much  
easier to clean off.  
1. Apply a small amount of Hob Brite in the centre  
of each area to be cleaned.  
TO REMOVE DISCOLOURATIONS OR  
WHITE AND SILVER MARKS  
2. Dampen a clean paper towel or a plastic pad  
made specially for non-stick saucepans and rub  
vigorously until all marks are removed. This may  
take a few minutes.  
These marks sometimes give the impression of being  
in or underneath the hob glass. They can almost  
always be removed provided they have not become  
excessively burnt on. Follow the instructions above  
under ‘To Remove more Stubborn Marks’.  
3. Wipe off residues of cleaner with another damp  
paper towel and polish dry with a soft cloth.  
If this is unsuccessful, make up a paste of one part  
water to three parts Cream of Tarter and leave on the  
discoloured areas overnight. The marks should be  
easily removable the next day provided they have not  
been excessively burnt on. The paste should be  
thoroughly washed off afterwards.  
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DO NOT ATTEMPT TO REMOVE ANY OF THE  
CONTROL KNOBS FROM THE APPLIANCE AS  
THIS MAY CAUSE DAMAGE AND IS A SAFETY  
HAZARD.  
HINTS AND TIPS  
TO REDUCE HOB SOILAGE:  
S Make sure the bottom of the saucepan and the  
cooking area are clean and dry before cooking  
begins.  
S Ensure saucepans are large enough to  
accommodate food to avoid boil overs.  
S If possible, wipe up spills and splatters as they  
occur, but take care to avoid steam burns.  
S Avoid using a dishcloth or sponge to clean the  
hob. These may leave a layer of soiled detergent  
on the hob surface which will burn and discolour  
the next time the hob is used.  
S Avoid the use of:  
CLEANING THE GRILL AND OVEN  
FURNITURE  
S Household detergents and bleaches.  
S Impregnated plastic or nylon pads that are not  
All removable parts, except the grill pan handle can  
be washed in the dishwasher.  
described as suitable for non-stick saucepans.  
S Brillo pads, Ajax pads, steel wool pads.  
The grill pan, grill pan grid and oven shelves may be  
cleaned using a soap impregnated steel wool pad.  
Soaking first in hot soapy water will make cleaning  
easier.  
S Chemical oven cleaners, e.g. aerosols and  
oven pads.  
S Rust stain, bath and sink stain removers.  
S Any of the above products may cause  
damage to the hob.  
CLEANING INSIDE THE OVEN AND  
GRILL COMPARTMENTS  
S It is dangerous to mix different cleaning products.  
The chemicals in them may react with each other  
with hazardous results.  
The sides, top and back of the main oven  
compartment are coated with a special Stayclean  
coating.  
S SOILAGE FROM SUGAR SOLUTIONS MUST  
BE REMOVED FROM THE HOB BEFORE THE  
SYRUP HAS SET OTHERWISE DAMAGE TO  
THE HOB SURFACE WILL OCCUR.  
The Stayclean surfaces should not be cleaned  
manually.  
S Avoid placing plastic items, foil or dishes on the  
The vitreous enamel top oven and main oven base,  
can be cleaned using normal oven cleaners with  
care. Ensure that the manufacturers instructions are  
followed and that all parts are well rinsed afterwards.  
hot surface as this will cause damage to the hob.  
CLEANING THE OUTSIDE OF THE  
APPLIANCE  
Aerosol cleaners must not be used on the  
Stayclean surfaces and must not come into  
contact with the elements or the door seal as this  
may cause damage.  
DO NOT use abrasive cleaning materials e.g. Hob  
Brite, Brillo pads or scourers on painted or printed  
finishes as damage may occur. Regularly wipe over  
the control panel, oven doors and cooker sides using  
a soft cloth and liquid detergent.  
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CARE OF STAYCLEAN SURFACES  
CLEANING THE DOOR GLASS  
Stayclean surfaces destroy splashes of food and fats  
when the oven temperature is raised to around  
220°C.  
To prevent damaging or weakening the  
door glass panels avoid the use of the  
following:  
It is a good idea to run the oven for an hour or two  
per week to ensure continued good performance  
from the Stayclean finish.  
S
S
Household detergents and bleaches  
Impregnated pads unsuitable for non-  
stick saucepans  
S
S
S
S
Brillo/Ajax pads or steel wool pads  
Chemical oven pads or aerosols  
Rust removers  
HINTS AND TIPS  
S Manual cleaning of the Stayclean surfaces IS  
NOT recommended.  
Damage will occur if  
Bath/Sink stain removers  
abrasives or aerosol sprays of any kind are used.  
S Slight discolouration and polishing of the  
Stayclean surfaces may occur in time. This  
DOES NOT affect the Stayclean properties in  
any way.  
CLEANING BETWEEN THE OUTER AND  
INNER DOOR GLASS  
S A good time to allow the oven to run on is after  
the weekly roast. After removing the roast, turn  
the oven up to 220°C and allow to run for an hour  
or so. It is important NOT to allow a build-up of  
soilage as this can prevent the Stayclean  
surfaces from working.  
The outer door glass is removable for cleaning.  
TO REMOVE THE OUTER GLASS  
1. Open the oven door slightly to gain access to  
the two cross head screws on the top of the  
oven door.  
S Follow the recommendations below to keep oven  
soilage to a minimum.  
2. Loosen the two screws using a Pozidrive  
screwdriver.  
S Cook at the recommended temperatures. Higher  
temperatures during roasting will increase  
soilage. Try cooking at lower temperatures for  
an increased length of time, you will save energy  
and often the joint is more tender.  
S Use minimal, if any, extra oil or fat when roasting  
meat, potatoes only require brushing with fat  
before cooking. Extra fat in the oven during  
roasting will increase splashing and soilage.  
S It is not necessary to add water to a meat tin  
when roasting. The water and the fat juices from  
the joint create excessive splattering during  
cooking even at normal temperatures as well as  
causing condensation.  
3. Hold the door glass securely in place with one  
hand before removing the screws completely  
with the other hand.  
S Covering joints during cooking will also prevent  
splashing onto the interior surfaces. Removing  
the covering for the last 20-30 minutes will allow  
extra browning if required. Some large joints and  
turkeys especially benefit by this method of  
cooking, allowing the joint to cook through before  
the outside is over-browned.  
4. Using both hands, gently tilt the top of the door  
glass towards you, lift slightly to disengage the  
locators from the two bottom brackets.  
5. Clean the outer and inner glass using hot soapy  
water or Hob Brite cleaner may be used with  
care. DO NOT use Hob Brite on the Stainless  
Steel or painted finishes. DO NOT try to clean  
the foil which is inside the door. The foil is there  
to help keep the door cool, if it is damaged it will  
not work. Ensure that all parts are well rinsed  
and thoroughly dried before attempting to  
replace the outer door.  
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TO REPLACE THE OUTER GLASS  
REPLACING THE OVEN LIGHT BULB  
The type of bulb required is a 300°C 25 watt small  
Edison Screw. Part number 572 491 5431-00/1  
(Available through your local Service Force Centre).  
1. Holding the oven glass with both hands, gently  
place the locators into the holes of the brackets  
at the bottom of the oven door.  
CAUTION: Disconnect the appliance from the  
electricity supply before replacing the bulb.  
2. Push the top of the oven glass towards the oven  
door, ensuring the screw location holes line up.  
Open the door and remove the shelves to enable  
easy access to the oven light assembly. Insert a flat  
blade screwdriver between the oven side and glass  
which covers the bulb.  
3. Hold the glass in place with one hand and insert  
the cross head screws into the location holes  
with the other hand. Give the screws one turn  
to ensure the glass is secure.  
Support the glass with your hand and prise out  
sufficiently to release the glass cover. Unscrew the  
bulb in an anticlockwise direction until it is possible to  
remove the bulb with ease.  
4. Tighten the screws positively with a Pozidrive  
screwdriver before closing the oven door.  
Do not attempt to use the oven without the  
glass being in place.  
Fit the new bulb by turning in a clockwise direction  
until it is secure. Ensuring the indent to the flange is  
pointing to the rear of the oven, replace the glass by  
pushing it firmly into the hole to cover the bulb  
assembly.  
If the door glass panel becomes chipped or  
has deep scratches the glass will be  
weakened and must be replaced to prevent  
the possibility of the panel shattering.  
Please contact your local After Sales  
Service who will be pleased to advise  
further.  
Replace the shelves. Restore the electricity supply  
and adjust the time of day and clock as necessary.  
TO CLEAN THE INNER GLASS DOOR  
PANELS  
Clean the inner glass door panels using a soft cloth  
and hot water to which a little washing up liquid has  
been added. If the inner panel is heavily soiled, Hob  
Brite may be used. Do not use abrasive cleaning  
materials on the door glass. Ensure that all parts are  
well rinsed and thoroughly dried before attempting to  
replace the glass.  
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SOMETHING NOT WORKING?  
We strongly recommend that you carry out the  
following checks on your appliance before calling a  
Service Engineer. It may be that the problem is a  
simple one which you can solve yourself without the  
expense of a Service call.  
If the oven is not cooking evenly or the side  
opening door will not stay open:  
* Check that the appliance is level.  
If our Service Engineer finds that the problem is listed  
below you will be charged for the call whether or not  
the appliance is under guarantee.  
The oven light fails to illuminate:  
The appliance does not work at all:  
* Check that the appliance is not set for  
automatic cooking. The light will illuminate  
when the cook time begins.  
* Check that the appliance has been wired in  
and is switched on at the wall.  
* If you have had your appliance for several  
months you may need to replace the light bulb.  
* Check that the main appliance fuse is  
working.  
The fan oven is noisy:  
* Check that the timer is set to manual.  
* Check that the oven is level.  
The grill and hotplates work but the oven does  
not:  
* Check that bakeware and shelves are not  
vibrating in contact with the back panel in the  
oven.  
* Check that the timer is set to manual.  
The oven temperature is too high or too low:  
* Check that the recommended temperatures  
are being used. Be prepared to adjust the  
temperature up or down by 10°C to achieve  
the results you want.  
The hotplates and ovens work but the grill does  
not:  
* Check that you have carefully followed the  
instructions for operation of the grill.  
* If the cooling fan fails the grill will not operate  
correctly. Please call your Local Service Force  
Centre.  
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SERVICE AND SPARE PARTS  
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service  
Force Centre by telephoning:-  
0870 5 929929  
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.  
For the address of your local Service Force Centre and further information about Service Force, please visit the website  
Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working?".  
When you contact the Service Force Centre you will need to give the following details:  
1. Your name, address and post code.  
2. Your telephone number.  
3. Clear and concise details of the fault.  
4. The model and serial number of the appliance (found on the rating plate).  
5. The purchase date.  
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.  
For Customer Service in Ireland please contact us at the address below:  
Tricity Bendix  
Electrolux Group (Irl) Ltd  
Long Mile Road  
Dublin 12  
Republic of Ireland  
Tel: +353 (0) 1 4090752  
CUSTOMER CARE DEPARTMENT  
For general enquires concerning your Tricity Bendix appliance, or further information on Tricity Bendix products, please  
contact our Customer Care Department by letter or telephone at the address below;  
Customer Care Department  
Tricity Bendix  
55 – 77 High Street  
Slough  
Berkshire  
SL1 1DZ  
Tel: 0870 5 950950 (*)  
*calls to this number may be recorded for training purposes.  
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GUARANTEE CONDITIONS  
Standard guarantee conditions  
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or  
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option  
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:  
S The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.  
S The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s  
instructions.  
S The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not  
authorised by us.  
S All service work under this guarantee must be undertaken by a Service Force Centre.  
S Any appliance or defective part replaced shall become the Company’s property.  
S This guarantee is in addition to your statutory and other legal rights.  
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these  
hours in which case a premium will be charged.  
Exclusions  
This guarantee does not cover:  
S Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or  
removable parts of glass or plastic.  
S Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside  
the United Kingdom.  
S Appliances found to be in use within a commercial environment, plus those which are subject to rental  
agreements.  
S Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.  
European Guarantee  
If you should move to another country within Europe then your guarantee moves with you to your new home  
subject to the following qualifications:  
S The guarantee starts from the date you first purchased your product.  
S The guarantee is for the same period and to the same extent for labour and parts as exists in the new country  
of use for this brand or range of products.  
S This guarantee relates to you and cannot be transferred to another user.  
S Your new home is within the European Community (EC) or European Free Trade Area.  
S The product is installed and used in accordance with our instructions and is only used domestically, i.e. a  
normal household.  
S The product is installed taking into account regulations in your new country.  
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your  
new home. They will then ensure that the local Service Organisation is aware of your move and able to look after  
you and your appliances.  
France  
Germany Nürnberg  
Italy  
Sweden  
UK  
Senlis  
+33 (0) 3 44 62 20 13  
+49 (0) 800 234 7378  
+39 (0) 800117511  
+46 (0) 20 78 77 50  
+44 (0)1753 219898  
+353 (0)1 4090752  
Pordernone  
Stockholm  
Slough  
Ireland  
Dublin  
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NOTES  
31  
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Tricity Bendix, 55-77 High Street, Slough, Berkshire SL1 1DZ  
Consumer care telephone number 08705 950950  
IMPORTANT NOTICE  
In line with our continuing policy of research and development, we reserve the right to alter models and  
specifications without prior notice.  
This instruction booklet is accurate at the date of printing, but will be superseded if specifications or appearance are  
changed.  
DSIE456 - 311546307  
© Electrolux plc 2004  
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