TRIAX C-HD415 CX
Digital Cable-TV set-top box
305041
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Contents
Safety Precautions ............................................................................................................4
Disposal of batteries and set-top box............................................................................5
Overview.............................................................................................................................6
Front panel incl. CA-module and smart card....................................................................6
Rear panel........................................................................................................................6
Inserting batteries in remote control unit ..........................................................................7
The remote control unit ....................................................................................................8
How to use the remote control .........................................................................................9
Use Now............................................................................................................................10
Day-to-day Use.................................................................................................................12
How to Use the On-Screen Menus .................................................................................17
Overview of Menus..........................................................................................................19
Editing of Channels .........................................................................................................20
Favourite lists.................................................................................................................20
Using the Timer Function................................................................................................22
Timer programming using EPG......................................................................................22
Customizing the Set-top Box..........................................................................................24
Language .......................................................................................................................24
Region............................................................................................................................25
Output ............................................................................................................................25
Lock................................................................................................................................26
Lock/Unlock channels.................................................................................................27
Change PIN................................................................................................................27
Channel search..............................................................................................................28
Auto search ................................................................................................................28
Manual search............................................................................................................29
Advanced search........................................................................................................30
Copy channel data via USB........................................................................................30
Advanced .......................................................................................................................31
Updating software via USB stick.................................................................................32
Technical Information......................................................................................................33
Smart Card .......................................................................................................................34
Troubleshooting ..............................................................................................................35
Glossary ...........................................................................................................................36
Technical Data .................................................................................................................37
Manufacturer..................................................................................................................38
Declaration of Conformity...............................................................................................38
3
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Safety Precautions
To prevent hazardous and dangerous situations always install and use the set-top box
according to the instructions below.
Mains supply
Placing
•
95-240 V AC 50/60Hz. Only use the original power supply. When
disconnecting from the mains pull the plug rather than the wire.
•
•
Use only mains connections installed by professionals.
Place the set-top box on a solid and surface close to the mains
connection. Ensure that the mains cord is places rightly to avoid
later damages hereon.
•
•
Never place the set-top box on top of other electrical units.
Never place the set-top box next to a heater or other source of
heat or direct sunlight.
•
•
Never expose the set-top box to a high level of dust.
Ventilation
Never place the set-top box in a closed cabinet without proper
ventilation.
•
Never put objects on the top of the set-top box preventing natural
ventilation.
Liquids etc.
Thunderstorm
•
•
Never expose the set-top box to liquids or moisture, and never
place objects containing any kind of liquid on the top of the box.
Never place hot or burning items such as candles on the set-top
box.
•
In case of thunder storms or when left unused for long periods of
time, it is recommended to disconnect the set-top box from the
mains and antenna.
Accessories
Service
•
•
•
Never use accessories not being recommended by the
manufacturer.
The set-top box should be opened by authorized technicians only.
Warranty is affected if non-authorized persons open the box.
Cleaning
The set-top box should always be kept dry and only dry cleaning
should be done.
Disconnect the mains IMMEDIATELY and contact an authorized technician place if:
•
•
•
•
Mains cord or plug is damaged.
The set-top box has been exposed to foreign bodies or liquid.
The set-top box doesn’t work.
The set-top box is heavily damaged.
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The function of the set-top box is to receive open channels (Free-To-Air) and scrambled
digital channels. Any other use of the set-top box may result in material damage or
personal injury and warranty is void.
The manufacturer is by no means responsible for material damage or personal
injury occurred as a result of improper use or if the instructions are not followed.
Disposal of batteries and set-top box
Within the European Union this label indicates that the product cannot be
disposed together with general household waist. Neither the set-top box
nor the batteries for the remote control unit can be disposed together with
general household.
For proper treatment and recycling of old products and used batteries,
please take them to applicable collection points in accordance with your
national legislation.
5
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Overview
Front panel incl. CA-module and smart card
Rear panel
Refer to the user manual of the units you want to connect (TV, VCR,
DVD player, hi-fi equipment, etc.).
Note
6
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Inserting batteries in remote control unit
The remote control unit is operated by two AAA batteries. Please note the following:
•
Insert the batteries carefully in their right position (+/-), and place the cover carefully
after insertion. Wrong insertion can lead to battery leakage and corrosion, and thus
damage the unit.
•
When batteries are old replace them with two new batteries. Never insert old
batteries and never one used and one new.
•
•
Do not mix different battery types such as alkaline and manganese batteries.
Old batteries can start leaking and damage the unit. If the remote control unit is not
used for a very long time you should remove the batteries from the unit
•
Children should not play with batteries. Batteries may contain toxics.
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The remote control unit
:
:
:
:
:
Turns the set-top box on/off standby
Select channel directly/ number or letter input
List of favourite channels
0-9
FAV
Back to the previous channel
RECALL
Coloured buttons, multi functional keys
Red/Green/
Yellow/Blue
:
:
:
:
:
:
Next channel – cursor up
Previous channel – cursor down
Volume lower – cursor left
Volume higher – cursor right
Confirms selections
CH+
CH-
V-
V+
OK
Go to previous menu or exit menu mode/Stops an
operating Timer
BACK
:
:
:
:
:
:
:
:
Displays Electronic Programme
Displays the main menu
EPG
MENU
INFO
Information about the current event
(Mute). Switches sound on or off
Teletext on/off
TEXT
TV/R
AUDIO
SUB
Switches between TV mode and radio mode
Change audio mode
Subtitles on/off
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How to use the remote control
To navigate through the different on-screen menus of the set-top box, you use the
following keys:
Enter the main menu – or – returns to the main menu from any
submenu.
Move the cursor / selects submenus.
Move the cursor / select from a range of options.
Enter the selected menu.
Save the settings and go back to previous menu / in the main
menu you exit menu system and return to the normal viewing
screen.
The information bar at the bottom
of the TV screen displays the
functions assigned to various keys
on the remote control. You use
these keys to adjust the individual
settings in the submenus.
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Use Now
1 Switch on TV and the set-top box
Switch on TV and set-top box using
your remote control units.
2 Welcome
Follow the instructions displayed on
the TV screen.
3 Select language and country
4 Data for channel searching
In case your CATV operator has
provided you with a USB stick, place
the stick in the USB socket at the
rear of the set-top box. Press the OK
key to start the channel search.
The information that the USB stick
contains is used in connection with
the channel search.
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Note Even if you do not use a USB stick
you have to press the OK key to
start the channel search.
Without the USB stick the channel
search uses the settings specified
below the menu item Advanced
search.
5 Searching for channels
This process may take several
minutes.
The result of the search is displayed.
Press the OK key to continue.
6 Ready for use
Now the set-top box is ready for
using.
Press OK to watch TV.
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Day-to-day Use
Switch the set-top box on or off
Press the Standby key on the set-top
box or the remote control to switch the
set-top box on or off.
or
Select a channel
Use the CH+/CH- keys or the
numeric keys to select a channel.
Pressing the OK key displays the
channel list. Use the CH+/CH- keys
to select a channel, press OK to select
the channel.
You can use the RECALL key to
change to the previously selected
channel.
or
or
Adjust the volume
Use the V+/V- keys to turn the
volume up or down.
Use the
(Mute) key to turn the
sound off or on.
or
Switch between TV and radio
Use the TV/R key to switch between
TV and radio. Press OK to open the
TV list or the radio list
Show the information bar
Use the INFO key to show the
information bar. The information bar
displays info about: channel name,
number, current and following event
and time.
Pressing the INFO key twice displays
more detailed information about the
event. Press the key again to remove
the information.
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Note Every time you change channel the
information bar is displayed
automatically.
Display subtitles
Use the SUB key to display the
subtitles if the programme offers the
possibility.
Using the SUB key you can browse
the subtitle languages that the
channel offers.
Note You can only select language if a
channel offers subtitles in more
languages.
View teletext
1
Switch to teletext
Use the TEXT key to display teletext.
2
Select the page
Use the numeric keys or the
CH+/CH- keys to select a page.
3
Return to TV
Use the TEXT key to switch off
teletext.
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Using Electronic Programme Guide (EPG)
1
View EPG
Using the EPG key you get an on-
screen listing of events currently
broadcast and the future broadcasts
over the next seven days, depending
on the broadcasters.
Not all broadcasters provide this
listing.
2
Sorting the information
Each of the coloured keys has a
specific function in the guide:
Red: Sort the channels according to
channel number.
Green: Sort according to the time of
events.
Yellow: Sort according to the names
of events.
Blue: Transfer an event directly to the
timer.
3
Scrolling the listing of events
Use the V-/V+ keys to scroll through
the next seven days.
If you have sorted the list according to
channels you scroll to a new channel
every time you press the V-/V+ keys.
4
Select an event
Use the CH+/CH- keys to select an
event in the list.
Note If you press OK to the event you have
selected you automatically start
watching the event.
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5
To view details of the event
Using the INFO key you can view the
details of the event you selected in the
list.
6
Return to TV
Use the EPG key to return to the
event you were watching on TV.
Favourite channel lists
Using the FAV key you get easy ac-
cess to your lists of favourite chan-
nels. Pressing the FAV key displays
which of the lists you used last time.
Pressing the FAV key you can browse
your lists of favourite channels.
Press the OK key to open the list of
favourite channels.
Use the CH+/CH- keys to select one
of your favourite channels. Press the
OK key to confirm your selection and
return to TV.
Note If you use the CH+/CH- keys, having
selected a list of favourite channels
and next a channel, be aware that you
can only switch between the channels
in the list of favourites.
Press the TV/R key to get the total
list of TV or radio channels.
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Audio
Using the AUDIO key you get another
audio language, depending on the
broadcasters.
Press the AUDIO key to scroll though
the languages offered.
Not all broadcasters provide this
option.
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How to Use the On-Screen Menus
You will get access to the entire operation and programming of the set-top box through the
on-screen main menu and the submenus.
You navigate through the menus using the keys displayed in the following five actions:
Display the main menu
1
From the main menu you
have access to 5 different
submenus.
Select a menu
2
Select the desired menu
(icon) and press OK to
continue to the submenus.
Select a submenu
3
Having selected a submenu
you can now adjust the
different settings.
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Select or adjust
4
Move the cursor to the
desired function and press
OK to open the desired
function.
a
Select the desired setting.
Press the BACK key to store
the setting and revert to the
previous menu.
Change the settings.
b
To return to TV
5
Pressing the BACK key from
the main menu will exit the
menu and return to the
normal viewing screen.
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Overview of Menus
The main menu contains the following menus and submenus:
Menus
Submenus
Channel Editor
Timer
Settings
Language
Region
Output
Lock
Channel Search
Advanced
System info
Card info
Conax Embedded CA
19
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Editing of Channels
Via the Channel Editor menu you can delete, change names, etc. of the different
channels. Besides you have access to create and edit your lists of favourite channels.
The information bar displays which keys have which function in the Channel Editor
window.
Description
Keys
Red/Delete
Green/Skip
Delete the selected channel from the list.
Use this key to mark selected channels for skipping when
zapping through the channel list.
Yellow/Browse
channel lists
Displays TV lists, Radio lists and Favourite lists.
Here you get access to create and edit your own favourite lists.
Blue/rename
Rename the selected channel.
Favourite lists
From the Channel Editor menu you press the Yellow key to open the Active Channel
Lists menu.
In this menu you select one of the
favourite lists. Press the Blue
key to edit the list.
Press the Red key to display all
six favourite lists (A-F).
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In edit mode you select one
channel at a time in the list to the
left. Pressing the OK key the
channel is moved to the favourite
list which is placed to the right.
Moving the cursor to the favourite
list you can change the order of
the channels using the OK key
and the CH+/CH- keys.
You can remove channels from
your favourite lists by pressing
the 0 key.
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Using the Timer Function
Selecting Timer in the main menu you get access to program the start/stop function of the
set-top box. This function is very useful for example if you want to record a certain
programme, but please remember to program both your set-top box and the DVD/VCR
recorder equally. The timer function can also start and stop the set-top box automatically
at the same time every day, or automatically change to another channel at a prefixed time.
Channel
Date
Select the required channel.
Enter the date and year when you want to turn the set-top box
on.
Start time
Stop time
Repeat
Enter start time.
Enter stop time.
Select whether you want to repeat this timer. There are three
ways of repeating the timer.
Timer programming using EPG
Using the Electronic Programme Guide (EPG) you can easily set a timer in the timer list:
⇒ Select the event you want to record or use to start the set-top box.
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⇒ Press the Blue key to send the information to the timer.
Now you are automatically redirected to the Timer window where information about the
selected event have been transferred and inserted into the five fields. The only field where
you may want to change the contents is the Repeat field.
⇒ Press OK to save the timer setting.
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Customizing the Set-top Box
Selecting Settings in the main menu you get access to six submenus which will help you
customize the set-top box. By customizing the set-top box you determine the language of
the menus, which channels you want to receive, which channels you want to lock, aspect
ratio etc.
Language
Menu
Select the desired language for the on-screen menus.
Select the preferred audio track.
First audio
Second audio
Select second choice of audio track if first choice is not
available.
First subtitle
Select which language you would like to use for the subtitles.
Second subtitle
Select second choice of subtitle language if first choice is not
available.
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Region
Country
Select country
Time zone
Summertime
Select time zone according to GMT.
Select if internal clock should automatically be adjusted to
summer time
Output
TV screen connector Select the type of connection from your set-top box to your TV
screen. You have three options: HDMI, SCART and
Component. Depending on which of the three options you have
selected you get different options for TV screen resolution
and Colour.
HDMI
Options for screen resolution: 576i, 576p,
720p, 1080i.
Options for colour system: RGB, YCbCr 4:4:4,
YCbCr 4:4:2
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SCART
Screen resolution: 576i. No options.
Colour system: RGB. No options.
Component
Options for screen resolution: 576p, 720p,
1080i.
Colour system: YPbPr. No options.
TV screen resolution Select the screen resolution that matches the screen connector
you have selected.
Colour
Select the desired colour system. The colour system options
depend on which screen connector you have selected.
TV screen format
Picture format
Select if your TV screen is 16:9 or 4:3 format.
Select the desired picture format. The options depend on which
screen format you have selected. If you have selected 4:3 we
recommend that you should select “Letter Box”. If you have
selected 16:9 we recommend that you should select “Black
Borders”.
Audio delay
Digital audio
Adjust the audio delay to synchronize picture and sound. Using
for example surround sound system the sound may be delayed
and thus needs compensation.
Select desired format, PCM or Dolby Digital.
Lock
Lock/Unlock
channels
Select Locks/Unlock channels. More details in next section.
Change PIN
Settings
Select Change PIN. More details in next section.
Select whether you want to hinder access to the Settings
menu by asking for the PIN code to open the menu.
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Receiver
Select whether you want to hinder access to the set-top box by
asking for the PIN code every time you start the set-top box
from standby.
Lock/Unlock channels
Through the Channel Lock function you can block certain channels so access to them is
only possible after entering the PIN code.
⇒ Select the channel you want to lock and press OK to activate the lock.
A locked channel will be marked with a small key in the channel list. Locking can only be
done one channel at a time.
Change PIN
Old PIN
Enter your personal PIN code.
Factory setting is: 0000
New PIN
Enter new PIN code.
Confirm PIN
Re-enter the new PIN code to confirm it.
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Channel search
The set-top box offers 3 different ways of searching for channels: Automatic search,
Manual search and Advanced search.
LCN
Logic Channel Numbering on/off. Some broadcasters offer
LCN support and in those cases the order of the channels after
a search will always be prioritized correctly.
Auto search
Select Auto search. More details in the next section.
Select Manual search. More details in the next section.
Select Advanced search. More details in the next section.
Manual search
Advanced search
Copy channel data
via USB
Select Copy channel data via USB. More details in the next
section.
Auto search
Operator
Select CATV provider, or the operator your CATV provider is
using. You can define your CATV provider if not on the list by
using the keys in the info line.
Network search
Select NIT search on/off. Your CATV provider may offer NIT.
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The info line in Auto search displays which keys you can use to define a new CATV
provider.
Keys
Description
OK
Start channel search.
Red/Delete
Green/Add
Yellow/Edit
Delete a selected CATV provider from the list.
Add new CATV provider to the list.
Using Edit you can add or change the frequency, symbol rate
and modulation that the CATV provider uses.
Blue/Rename
Rename the CATV provider.
Manual search
Frequency
Enter the 6 digit frequency you want to search.
Enter the 4 digit symbol rate.
Symbol rate
Modulation
Select modulation. You have five options.
Select NIT search on/off. Your CATV provider may offer NIT.
Network search
⇒ Start search by pressing OK.
The signal quality is displayed right above the info line.
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Advanced search
Start frequency
Stop frequency
Frequency step
1. Symbol rate
2. Symbol rate
3. Symbol rate
4. Symbol rate
Modulation
Enter the 6 digit frequency from where the search should start.
Enter the 6 digit frequency from where the search should stop.
Select the frequency step size from 0.5 – 8 MHz.
Enter the 4 digit symbol rate.
Enter the 4 digit symbol rate.
Enter the 4 digit symbol rate.
Enter the 4 digit symbol rate.
Select modulation. You have six options, Auto – 256.
Select NIT search on/off. Your CATV provider may offer NIT.
Network
⇒ Start search by pressing OK.
The signal quality is displayed right above the info line.
Copy channel data via USB
Using Copy channel data via USB you can transfer lists of channels or CATV providers
to or from your set-top box to other set-top boxes.
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Copy channels to
USB stick
Copies the list of channels from the set-top box to the USB
stick placed in the USB socket.
Restore channels
from USB stick
Copies the list of channels from the USB stick placed in the
USB socket to the set-top box.
Copy provider list to Copies the list of CATV providers from the set-top box to the
USB stick
USB stick placed in the USB socket.
Restore provider list Copies the list of CATV providers from the USB stick placed in
from USB stick
the USB socket to the set-top box.
Advanced
Transparency
Banner time
Select whether you want menus and information bar to be
transparent.
Select the number of seconds the info banner is displayed
when you change channel. Maximum time for displaying the
information banner is 10 sec.
Low power standby
Select whether you want low power consumption when the set-
top box is in standby mode. If you select “On”, the loop through
from the antenna socket ANT in to the antenna socket ANT
out on the set-top box will not be active.
OTC software
update
Select OTC software update and the software of your set-
top box will be updated if your CATV provider has made new
software available. If new software is unavailable you will get a
message telling you so.
Factory reset
Select Factory reset if you want to bring all settings back to
factory settings.
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Updating software via USB stick
stick and then update the set-top box using the USB stick.
The file that you download from the home page to the USB stick is an “.img” file. You must
place the “.img” file in the root of the USB stick, and not in a folder that you have created
on your USB stick. The USB stick must not contain other “.img” files.
Do the following to update the set-top box using the USB stick:
⇒ Switch on the set-top box so you get a picture on the TV screen.
⇒ Switch the set-top box off, i.e. turn off the mains switch.
⇒ Insert the USB stick into the USB socket at the rear of the set-top box.
⇒ Switch the set-top box on at the mains switch.
The following message is displayed on the TV screen.
When the download is finished, you have to restart the set-top box, i.e. you have to turn off
the mains switch and then turn it on again.
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Technical Information
To communicate with authorized technical people the set-top box contains important and
very precise technical information about software and hardware implemented. You get
access to this information by selecting System info in the main menu.
Produkt ID
The product identification of the set-top box.
Bootloader version.
Bootloader version
Software version
Hardware version
Serial number
Software version.
Hardware version
Serial number of the set-top box.
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Smart Card
The set-top box has an embedded Conax descrambler working together with a smart card
from your provider. You get access to information from the inserted smart card by
selecting Card info in the main menu.
The Conax smart card provides the following menu when you select Conax Embedded
CA:
Subscription status
Tokens status
Status of your subscription, i.e. which channel groups you can
get access to and whether your smart card has been updated
recently.
Status of available tokens for example for pay-per-view
services.
Event status
Status on pay-per-event services.
Change CA PIN
Change your personal PIN code for accessing information on
the smart card.
Maturity rating
About Conax CA
Select the age rating for the different channels.
Technical card information.
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Troubleshooting
Problem
Possible cause
Suggested solution
Not working
Not plugged into the mains.
Make sure that the mains
lead is plugged in.
The remote control does
not work
The batteries have not been
inserted correctly.
Insert the batteries correctly.
The batteries are flat.
Insert new batteries.
The remote control is aligned Align the remote control with
wrongly.
the front of the set-top box
and ensure that nothing is
placed between the remote
control and the set-top box.
Neither picture nor sound,
only on-screen menus
No signal
Check antenna cable from
the set-top box to the outlet.
Channel has got new
frequency
Delete channel and make a
new search.
Bad picture quality,
blocking fault, formation of
small blocks, drops in
sound
Bad connector or antenna
cable
Check connectors and
antenna cable. If this is OK
you have to contact your
CATV provider.
No picture, no sound,
signal strength is OK, but
signal quality is bad
Bad connector or antenna
cable
Check connectors and
antenna cable. If this is OK
you have to contact your
CATV provider.
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Glossary
AC
Alternating Current. Mains is 230V AC.
Analogue
DC
Unconverted signals not being numerical.
Direct Current. The set-top box operates on 12 V DC.
RCA connector for base band audio or video signals.
Cable for connecting to CATV network.
Cinch connector
Coaxial cable
Digital
Signal converted to a series of numerical values.
Dolby Digital
Six channel Surround Sound system developed by Dolby
Laboratories.
DVB
EPG
Digital Video Broadcasting.
Electronic Programme Guide.
Programme guide providing you with detailed information on
all available programmes.
HDMI
High Definition Multimedia Interface.
The new digital standard for digital audio/video connection to
the TV or between other units
MPEG-2
MPEG-4
International standard for compressing digital audio/video
signals.
Further development of MPEG-2 for even better
compression.
MUX
OSD
QAM
Multiplexer - for mixing more signals into one single channel.
On-Screen Display - for menu driven operation of equipment.
Quadrature Amplitude Modulation - modulation normally used
for CATV.
SCART
Connection for audio and video signals for TV, DVD players,
etc.
Surround sound
Sound system using 5-6 loudspeakers to give a kind of 3-
dimnetional effect.
Swap function
VCR
Toggling between the two latest seen channels.
Video Cassette Recorder.
VTR
Video Tape Recorder.
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Technical Data
Tuner and channel
Input connector
Input frequency range
Input impedance
Demodulation
IEC 169-2; Female
47 to 862 MHz
75 ohm, unbalanced
QAM 16 / 32 / 64 / 128 / 256
1-7.2 Msym/s
Symbol rate
MPEG transport stream A/V decoding
Transport stream
Profile level
MPEG-2 / IEC 13818
MPEG-2 MP@HL, MPEG-4/H.264 MP and HP level 4.1
Max. 100 Mbit/s
Input rate
Aspect ratio
4:3 / 16:9
Audio decoding
Sampling rate
MPEG Layer I & II, Optional Dolby Digital, DTS, AAC
32, 44,1, and 48 MHz
A/V data in/out
Audio connectors
Video connectors
HDMI connector
L/R analogue, coax SPDIF
HDMI, SCART.
Resolution: 576i, 576p, 720p, 1080i
Processor and memory
Flash memory
CPU
4 Mbyte DDR memory: 96 Mbyte
STI 7101
Power supply
Input voltage
Power consumption
Type
230 VAC +/- 15% / 12 VDC
Max. 10 W
External switching mode
Max. 0,5 W
Standby power
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Manufacturer
Dear Customer,
Should you require technical assistance and in the event that your expert dealer is unable
to help you, please contact us.
Triax A/S
Bjørnkærvej 3
8783 Hornsyld
Danmark
Declaration of Conformity
The manufacturer declares herewith that this product meets the following directives and
standards:
Low voltage directive 73/23/EEC
•
EN 60 065
European EMC Directive 89/336/EEC
•
•
•
•
EN 55 013
EN 55 020
EN 61000-3-2
EN 61000-3-3
Svend Kristiansen
Quality Manager
Triax A/S
Bjørnkærvej 3
8783 Hornsyld
Danmark
38
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