NB250 Series
User’s Guide
❖
Toshiba’s Support Web site
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see “If Something Goes Wrong” on
page 137 in this guide.
GMAD00254010
03/10
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3
Critical Applications
The computer you have purchased is not designed for any “critical applications.”
“Critical applications” means life support systems, medical applications,
connections to implanted medical devices, commercial transportation, nuclear
facilities or systems or any other applications where product failure could lead to
injury to persons or loss of life or catastrophic property damage.
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE
OF THE COMPUTER PRODUCTS IN ANY CRITICAL
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME
FULL RESPONSIBILITY FOR SUCH USE.
FCC Notice “Declaration of Conformity Information”
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
❖
❖
❖
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
❖
Consult the dealer or an experienced radio/TV technician for help.
NOTE
Only Peripherals complying with the FCC Class B limits may be attached to this
equipment. Operation with noncompliant peripherals or peripherals not
recommended by Toshiba is likely to result in interference to radio and TV reception.
Shielded cables must be used between the external devices and the computer's
ports. Changes or modifications made to this equipment not expressly approved by
Toshiba or parties authorized by Toshiba could void the user's authority to operate
the equipment.
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4
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
❖
❖
This device may not cause harmful interference.
This device must accept any interference received, including interference
that may cause undesired operation.
Contact either:
❖
❖
Toshiba’s Support Web site at pcsupport.toshiba.com.
Or call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
Industry Canada Requirement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du
Canada.
Wireless Interoperability
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be
interoperable with any wireless LAN product that is based on Direct Sequence
Spread Spectrum (DSSS) radio technology, and is compliant to:
❖
The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined
and approved by the Institute of Electrical and Electronics Engineers.
❖
The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.
The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Bluetooth® and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use Bluetooth and
Wireless LAN devices simultaneously, you may occasionally experience a
less than optimal network performance or even lose your network
connection.
If you should experience any such problem, immediately turn off your
Bluetooth or Wireless LAN device.
Please contact Toshiba computer product support on Web site
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or
pcsupport.toshiba.com in the United States for more information.
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5
Wireless LAN and Your Health
Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN devices
however is far much less than the electromagnetic energy emitted by wireless
devices like for example mobile phones.
Because Wireless LAN products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes Wireless
LAN is safe for use by consumers. These standards and recommendations reflect
the consensus of the scientific community and result from deliberations of panels
and committees of scientists who continually review and interpret the extensive
research literature.
In some situations or environments, the use of Wireless LAN may be restricted
by the proprietor of the building or responsible representatives of the
organization. These situations may for example include:
❖
❖
Using the Wireless LAN equipment on board airplanes, or
In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the Wireless LAN device prior to turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is
far below the FCC radio frequency exposure limits. Nevertheless, the
TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that
the potential for human contact during normal operation is minimized. The
antenna(s) used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
Regulatory Information
The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict
accordance with the manufacturer’s instructions as described in the user
documentation that comes with the product. This device complies with the
following radio frequency and safety standards.
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6
Canada – Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
The installer of this radio equipment must ensure that the antenna is located
or pointed such that it does not emit RF field in excess of Health Canada
limits for the general population; consult Safety Code 6, obtainable from
Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be
co-located with any other transmitter that has not been tested with this
device.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of this device.
L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne
doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à
accepter tout brouillage radioélectrique reçu, même s’il est susceptible de
compromettre son fonctionnement.
The term “IC” before the equipment certification number only signifies that the
Industry Canada technical specifications were met.
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding.
Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
Pour empecher que cet appareil cause du brouillage au service faisant l’objet
d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres
afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne
d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.
EU Declaration of Conformity
TOSHIBA declares that this product conforms to the following Standards:
Supplementary *The product complies with the
Information:
requirements of the Low Voltage
Directive 73/23/EEC, the EMC Directive
89/336/EEC and/or the R&TTE Directive
1999/5/EC.
This product is carrying the CE-Mark in accordance with the related European
Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH,
Hammfelddamm 8, 41460 Neuss, Germany.
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7
The European Union WEEE (Waste from Electrical and
Electronic Equipment) Directive Information
The European Union WEEE (Waste from Electrical and Electronic Equipment)
Directive is intended to protect the quality of the environment and human health
through the responsible use of natural resources and the adoption of waste
management strategies that focus on recycling and reuse. This Directive requires
producers of electrical and electronic products put on the market in European
Union (EU) member countries after August 2005 to mark such products with a
crossed-out wheeled bin with a black bar symbol. If the product’s battery or
accumulator contains more than the specified values of lead (Pb), mercury (Hg),
and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the
chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear
below the crossed out wheeled bin symbol on the battery.
Pb, Hg, Cd
In the European Union, these symbols indicate that when the last end user wishes
to discard this product, it must be sent to appropriate facilities for recovery and
recycling. This Directive applies to EU member countries only and does not
apply to end users in other countries such as the United States.
Although the initial emphasis is in Europe, Toshiba is already working with
design engineers, suppliers, and other partners to determine appropriate
worldwide product life cycle planning and end-of-life strategies for our products.
Please contact your local government for applicable laws and regulations
governing the disposal of this product. For information on how to trade-in or
recycle your product, visit www.reuse.toshiba.com.
VCCI Class B Information
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8
Taiwan
Article 14
Unless approved, for any model accredited low power radio frequency
electric machinery, any company, trader or user shall not change the
frequency, increase the power or change the features and functions of the
original design.
Article 17
Any use of low power radio frequency electric machinery shall not affect
aviation safety and interfere with legal communications. In the event
interference is caused, the use of such electric machinery shall be
immediately discontinued. Operation of such products can be resumed
only when they are modified and can no longer cause interference.
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.
Low power radio frequency electric machinery shall resist against interference
from legal communications or from industrial, scientific and medical radio
emission electric machinery.
Using this Equipment in Japan
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station and
specified low-power radio station).
1. Sticker
Please put the following sticker on devices incorporating this product.
The frequency bandwidth of this equipment may operate within the
same range as industrial devices, scientific devices, medical
devices, microwave ovens, licensed radio stations and non-licensed
specified low-power radio stations for mobile object identification
systems (RFID) used in factory product lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with
any of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location
of use, or turn off the source of emissions.
3. Contact TOSHIBA Direct PC if you have problems with interference
caused by this product to Other Radio Stations.
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9
2. Indication
The indication shown below appears on this equipment.
(3)
(1) (2)
2.4DSOF4
(4)
1
2
2.4: This equipment uses a frequency of 2.4 GHz.
DS: This equipment uses DS-SS modulation.
OF: This equipment uses OFDM modulation.
The interference range of this equipment is less than 40m.
3
4
This equipment uses a frequency bandwidth from
2,400 MHz to 2,483.5 MHz.
It is possible to avoid the band of mobile object identification systems.
The indication shown below appears on this equipment.
(3)
(1) (2)
2.4FH1
(4)
1
2
3
4
2.4: This equipment uses a frequency of 2.4 GHz.
FH: This equipment uses FH-SS modulation.
The interference range of this equipment is less than 10m.
This equipment uses a frequency bandwidth from 2,400 MHz to
2,483.5 MHz.
3. TOSHIBA Direct PC
Monday – Friday: 10:00 – 17:00
Toll Free Tel: 0120-15-1048
Direct Dial: 03-3457-4850
Fax: 03-3457-4868
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10
Device Authorization
This device obtains the Technical Regulation Conformity Certification and
the Technical Conditions Compliance Approval, and it belongs to the
device class of radio equipment of low-power data communication system
radio station stipulated in the Radio Law and the Telecommunications
Business Law of Japan.
The name of the radio equipment: refer to the equipment label provided on
the computer
Approved by both the JAPAN APPROVALS INSTITUTE FOR
TELECOMMUNICATIONS EQUIPMENT and the TELECOM
ENGINEERING CENTER
The following restrictions apply:
❖
❖
❖
Do not disassemble or modify the device.
Do not install the embedded wireless module into other device.
5.17 GHz to 5.23 GHz for indoor use only.
Radio Approvals for Wireless Devices
NOTE
The following information is dependent on what type of wireless device is in
your computer. Not all devices are available on all models.
Approved Countries/Regions for the Atheros® Wireless Wi-Fi®
Link AR5B95 Series
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
Albania
Argentina CNC:
Australia
693 GI/2007
3655 GI/2007
Azerbaijan
Belgium
Austria
Bangladesh
Bosnia
Bahrain
Bolivia
Brunei
Brazil
Bulgaria
Chile
Croatia
Denmark
Egypt
Cambodia
China
Cyprus
Dominican Republic
El Salvador
Canada
Colombia
Czech Republic
Ecuador
Estonia
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11
Finland
Ghana
Herzegovina
Hungary
Indonesia
Italy
France
Greece
Honduras
Iceland
Iraq
Germany
Guatemala
Hong Kong
India
Ireland
Japan
Jamaica
Jordan
Kuwait
Kazakhstan
Kyrgyzstan
Lesotho
Luxembourg
Malta
Montenegro
Nepal
Nicaragua
Oman
Papua New Guinea
Philippines
Puerto Rico
Russia
Serbia
Slovenia
Spain
Kenya
Latvia
Lebanon
Lithuania
Malaysia
Monaco
Nambia
New Zealand
Norway
Panama
Liechtenstein
Macedonia
Mexico
Mozambique
Netherlands
Nigeria
Pakistan
Paraguay
Poland
Peru
Portugal
Romania
Senegal
Slovak Republic
South Korea
Sweden
Qatar
Saudi Arabia
Singapore
South Africa
Sri Lanka
Taiwan
UAE (United Arab
Emirates)
Uruguay
Vietnam
Switzerland
Turkey
Thailand
Ukraine
USA
United Kingdom
Venezuela
Yemen
Zimbabwe
Europe - Restrictions for use of 2.4 GHz Frequencies in
European Community Countries
België/
Belgique:
For private usage outside buildings across public grounds over less than
300m no special registration with IBPT/BIPT is required. Registration to
IBPT/BIPT is required for private usage outside buildings across public
grounds over more than 300m. For registration and license please
contact IBPT/BIPT.
Voor privé-gebruik buiten gebouw over publieke groud over afstand
kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik
over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.
Voor registratie of licentie kunt u contact opnemen met BIPT.
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12
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-
dessus d’un espace public, aucun enregistrement n’est nécessaire pour
une distance de moins de 300m. Pour une distance supérieure à 300m un
enregistrement auprès de l’IBPT est requise. Pour les enregistrements et
licences, veuillez contacter l’IBPT.
Deutschland:
France:
License required for outdoor installations. Check with reseller for
procedure to follow.
Anmeldung im Outdoor-Bereich notwendig, aber nicht
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise
abstimmen.
Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454
MHz respectively) may be used outdoors in France. Please contact
A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz
respectivement) doivent être utilisés endroits extérieur en France. Vous
pouvez contacter l’Autorité de Régulation des Télécommunications
(http://www.art-telecom.fr) pour la procédure à suivre.
Italia:
License required for indoor use. Use with outdoor installations not
allowed.
È necessaria la concessione ministeriale anche per l’uso interno.
Verificare con i rivenditori la procedura da seguire.
Nederland:
License required for outdoor installations. Check with reseller for
procedure to follow.
Licentie verplicht voor gebruik met buitenantennes. Neem contact op
met verkoper voor juiste procedure.
Bluetooth® Wireless Technology Interoperability
Bluetooth® Cards from TOSHIBA are designed to be interoperable with any
product with Bluetooth wireless technology that is based on Frequency Hopping
Spread Spectrum (FHSS) radio technology, and is compliant to:
❖
Bluetooth Specification as defined and approved by The Bluetooth Special
Interest Group.
❖
Logo certification with Bluetooth wireless technology as defined by The
Bluetooth Special Interest Group.
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13
Bluetooth wireless technology is a new innovative technology, and TOSHIBA
has not confirmed compatibility of its Bluetooth products with all computers
and/or equipment using Bluetooth wireless technology other than TOSHIBA
portable computers.
Always use Bluetooth cards from TOSHIBA in order to enable wireless
networks over two or more (up to a total of seven) TOSHIBA portable
computers using these cards. Please contact TOSHIBA computer product
support on Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for
more information.
When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless
LAN devices, Bluetooth transmissions might slow down or cause errors. If
you detect certain interference while you use Bluetooth cards from TOSHIBA,
always change the frequency, move your computer to the area outside of the
interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards
or more) or stop transmitting from your computer. Please contact TOSHIBA
computer product support on Web site http://www.toshiba-europe.com/
computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the
United States for more information.
Bluetooth and Wireless LAN devices operate within the same radio frequency
range and may interfere with one another. If you use Bluetooth and Wireless
LAN devices simultaneously, you may occasionally experience a less than
optimal network performance or even lose your network connection. If you
should experience any such problem, immediately turn off either one of your
Bluetooth or Wireless LAN. Please contact Toshiba computer product
support on Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for
more information.
Approved Countries/Regions for use (Bluetooth® wireless
technology)
Bluetooth® Card from Toshiba equipment is approved to the radio standard by the
countries/regions in the following table.
Do not use this equipment except in the countries/regions in the following
table.
Argentina
Belgium
Chile
Australia
Bulgaria
China
Austria
Canada
Cyprus
Egypt
Czech Republic
Estonia
Denmark
Finland
France
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14
Germany
Hungary
Italy
Greece
Hong Kong
Ireland
Iceland
Japan
Jordan
Korea
Kuwait
Liechtenstein
Malta
Latvia
Lebanon
Luxembourg
New Zealand
Peru
Lithuania
Netherlands
Oman
Norway
Philippines
Singapore
Spain
Poland
Portugal
Slovenia
Switzerland
Uruguay
Slovakia
Sweden
UK
Thailand
USA
Venezuela
Bluetooth® Wireless Technology and Your Health
The products with Bluetooth® wireless technology, like other radio devices, emit
radio frequency electromagnetic energy. The level of energy emitted by devices
with Bluetooth wireless technology however is much less than the
electromagnetic energy emitted by wireless devices such as mobile phones.
Because products with Bluetooth wireless technology operate within the
guidelines found in radio frequency safety standards and recommendations,
TOSHIBA believes Bluetooth wireless technology is safe for use by consumers.
These standards and recommendations reflect the consensus of the scientific
community and result from deliberations of panels and committees of scientists
who continually review and interpret the extensive research literature.
In some situations or environments, the use of Bluetooth wireless technology
may be restricted by the proprietor of the building or responsible representatives
of the organization. These situations may for example include:
Using the equipment with Bluetooth wireless technology on board airplanes, or
In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the device with Bluetooth wireless technology prior to
turning on the equipment.
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15
Exposure to Radio Frequency Radiation
The radiated output power of the Bluetooth Card from TOSHIBA is far below
the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card
from TOSHIBA shall be used in such a manner that the potential for human
contact during normal operation is minimized.
Regulatory statements
This product complies with any mandatory product specification in any country/
region where the product is sold. In addition, the product complies with the
following:
European Union (EU) and EFTA
This equipment complies with the R&TTE directive 1999/5/EC and has been
provided with the CE mark accordingly.
Canada — Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
Taiwan
Article 14
Unless approved, for any model accredited low power radio frequency
electric machinery, any company, trader or user shall not change the
frequency, increase the power or change the features and functions of the
original design.
Article 17
Any use of low power radio frequency electric machinery shall not affect
aviation safety and interfere with legal communications. In the event
interference is caused, the use of such electric machinery shall be
immediately discontinued. Operation of such products can be resumed
only when they are modified and can no longer cause interference.
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.
Low power radio frequency electric machinery shall resist against interference
from legal communications or from industrial, scientific and medical radio
emission electric machinery.
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16
Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all
rights reserved. Under the copyright laws, this guide cannot be reproduced in any
form without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained herein.
©2010 by Toshiba America Information Systems, Inc. All rights reserved.
Export Administration Regulation
This document contains technical data that may be controlled under the U.S.
Export Administration Regulations, and may be subject to the approval of the
U.S. Department of Commerce prior to export. Any export, directly or indirectly,
in contravention of the U.S. Export Administration Regulations is prohibited.
Notice
The information contained in this manual, including but not limited to any
product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER
INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES
INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL
OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED
HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND
THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR
ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY
DAMAGES, WHETHER BASED ON TORT, CONTRACT OR
OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS
MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN
OR THE USE THEREOF.
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17
Trademarks
Adobe and Photoshop are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Atheros is a registered trademark of Atheros Communications, Inc.
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any
use of such marks by Toshiba is under license. Other trademarks and trade names
are those of their respective owners.
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and other
countries.
Microsoft, Outlook, Windows, and Windows Media are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
MultiMediaCard and MMC are registered trademarks of MultiMediaCard
Association.
Secure Digital and SD are trademarks of SD Card Association.
TouchPad is a trademark of Synaptics, Inc.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
All other brand and product names are trademarks or registered trademarks of
their respective companies.
Computer Disposal Information
As part of Toshiba’s commitment to preserving the environment, Toshiba
supports various trade-in and recycling programs. For details, please visit
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Contents
Introduction................................................................................ 24
Service options .......................................................28
Setting up your computer .......................................32
Connecting to a power source ................................33
Charging the main battery.......................................35
Using the computer for the first time......................36
Opening the display panel.................................36
Turning on the power .......................................37
Setting up your software...................................38
18
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Checking the internal storage drive operating
Setting up a printer ...........................................70
Turning off the computer........................................71
Options for turning off the computer ................71
Using the Shut down command........................73
Using and configuring Hibernation mode .........76
Using and configuring Sleep mode...................78
Closing the display panel ..................................81
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Contents
20
Using a computer lock......................................82
Battery Notice ...................................................95
Power management..........................................96
Using additional batteries .................................96
Charging batteries...................................................96
Charging the main battery.................................97
Charging the RTC battery..................................97
Monitoring main battery power...............................98
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Chapter 5: Utilities.................................................................... 120
TOSHIBA Assist ....................................................121
Secure.............................................................122
Protect & Fix...................................................123
Optimize..........................................................124
TOSHIBA Recovery Media Creator........................125
TOSHIBA Application Installer...............................125
Setting passwords ................................................126
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Contents
22
Deleting a user password................................129
TOSHIBA Accessibility ..........................................135
Printer problems...................................................150
Wireless networking problems..............................151
Develop good computing habits ...........................152
Data and system configuration backup in
the Windows® operating system...............153
If you need further assistance...............................157
Before you contact Toshiba ............................157
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Contents
Hibernation mode ...........................................169
Disabling or enabling wireless devices............172
Zoom (Display resolution) ..............................174
Keyboard hot key functions ...........................175
Appendix B: Power Cord/Cable Connectors.......................... 176
Glossary.................................................................................... 177
Index.......................................................................................... 191
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Introduction
Welcome to the world of portable, multimedia computing. With
your Toshiba computer, your entertainment can accompany you
wherever you go. Using the installed wireless technology, you can
check email, enjoy streaming music or video, make calls with VOIP
(Voice Over IP), or stay up-to-date with your favorite Web pages.
Your computer model may be ENERGY STAR® qualified. If the
model you purchased is qualified, it is labeled with the ENERGY
STAR® logo on the computer and the following information
applies.
Toshiba is a partner in the Environmental Protection Agency’s
(EPA) ENERGY STAR® Program and has designed this computer
to meet the latest ENERGY STAR® guidelines for energy
efficiency. Your computer ships with the power management
options preset to a configuration that will provide the most stable
operating environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the low-power
Sleep mode which shuts down the system and display within 15
minutes of inactivity in AC power mode. We recommend that you
leave this and other energy saving features active, so that your
computer will operate at its maximum energy efficiency. You can
wake the computer from Sleep mode by pressing the power button.
See the “Mobile Computing” section of the Toshiba User’s Guide
for more information on using power management settings to
conserve computer energy.
24
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Introduction
25
According to the EPA, a computer meeting the new ENERGY
STAR® specifications will use between 30% and 60% less energy
depending on how it is used. If all U.S. households and businesses
replaced old computers with new ENERGY STAR® qualified
models, we would save more than $2 billion in energy costs each
year and avoid greenhouse gas emissions equivalent to nearly 3
million cars.
If every computer purchased by businesses this year met the new
ENERGY STAR® requirements, businesses would save more than
$1.6 billion over the lifetime of those models. That is equivalent to
lighting 840 million square feet of U.S. commercial building space
each year.
During 2008, Americans, with the help of ENERGY STAR®, saved
about $19 billion dollars on their utility bills and avoided
greenhouse gas emissions equivalent to those from 29 million
vehicles.
information regarding the ENERGY STAR® Program.
NOTE
This computer is compatible with European Union Directive
2002/95/EC, Restriction of the use of certain Hazardous Substances
in electrical and electronic equipment (RoHS), which restricts use of
lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Toshiba requires its computer component suppliers to meet RoHS
requirements and verifies its suppliers’ commitment to meeting
RoHS requirements by conducting component sampling inspections
during the product design approval process.
NOTE
Certain Microsoft® software product(s) included with this computer
may use technological measures for copy protection. IN SUCH
EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO
NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION
PROCEDURES. Product activation procedures and Microsoft’s
privacy policy will be detailed during initial launch of the product, or
upon certain reinstallations of the software product(s) or
reconfigurations of the computer, and may be completed by Internet
or telephone (toll charges may apply).
Some software may differ from its retail version (if available), and
may not include user manuals or all program functionality.
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Introduction
This guide
26
NOTE
The product specifications and configuration information are
designed for a product Series. Your particular model may not have
all the features and specifications listed or illustrated. For more
detailed information about the features and specifications on your
particular model, please visit Toshiba’s Web site at
While Toshiba has made every effort at the time of publication to
ensure the accuracy of the information provided herein, product
specifications, configurations, prices, system/component/options
availability are all subject to change without notice. For the most
up-to-date product information about your computer, or to stay
current with the various computer software or hardware options, visit
This guide
This guide introduces the computer's features as well as some basic
procedures needed to perform tasks in Windows® 7. You can:
❖
❖
❖
Read the entire guide from beginning to end.
Skim through and stop when a topic interests you.
Use the table of contents and the index to find specific
information.
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Introduction
Safety icons
27
Safety icons
This manual contains safety instructions that must be observed to
avoid potential hazards that could result in personal injuries,
damage to your equipment, or loss of data. These safety cautions
have been classified according to the seriousness of the risk, and
icons highlight these instructions as follows:
Indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not avoided, may
result in property damage.
NOTE
Provides important information.
Other icons used
Additional icons highlight other helpful or educational information:
TECHNICAL NOTE: This icon indicates technical information about
the computer.
HINT: This icon indicates helpful hints and tips.
DEFINITION: This icon indicates the definition of a term used in the
text.
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Introduction
Other documentation
28
Your computer’s features and specifications
Certain computer chassis are designed to accommodate all possible
configurations for an entire product Series. Your select model may
not have all the features and specifications corresponding to all of
the icons or switches shown on the computer chassis, unless you
have selected all those features.
This information applies to all the features and icons described in
this guide.
Below are examples of some of the many possible icons used on
your computer:
(Sample Illustration) System icons
Other documentation
Your computer comes with the following documentation:
❖
❖
❖
An electronic version of the user’s guide (this document)
A Quick Start Card
It may also contain guides for other programs that may come
with your system.
For accessory information, visit Toshiba’s Web site at
Service options
complement its standard limited warranty. Toshiba’s standard
limited warranty, extended warranty, and service upgrade terms and
To stay current on the most recent software and hardware options
for your computer, and for other product information, be sure to
If you have a problem or need to contact Toshiba, see “If Something
Goes Wrong” on page 137.
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Chapter 1
Getting Started
This chapter provides tips for using your computer effectively,
summarizes how to connect components, and explains what to do
the first time you use your computer.
The “Instruction Manual for Safety and Comfort,” that is shipped
with your computer, contains important safety information. Please
read the safety instructions carefully and make sure you fully
understand the instructions before you attempt to use your
computer in order to avoid potential hazards that could cause bodily
injury, property damage, or damage the computer.
Getting comfortable with your computer
Place the computer on a hard flat surface that is large enough for the
computer and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to
provide adequate ventilation. Otherwise, they may overheat. Read
the “Provide adequate ventilation” section in the “Instruction
Manual for Safety and Comfort” that is shipped with your
computer.
29
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Getting Started
Getting comfortable with your computer
30
To keep your computer in prime operating condition, protect your
work area from:
❖
❖
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such
as stereo speakers (other than speakers that are connected to
the computer) or speakerphones.
❖
Rapid changes in temperature or humidity and sources of
temperature change such as air conditioner vents or heaters.
❖
❖
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
Keeping yourself comfortable
The Toshiba Instruction Manual for Safety and Comfort, included
with your computer, contains helpful information for setting up
your work environment and tips for working comfortably
throughout the day.
Precautions
Your computer is designed to provide optimum safety and ease of
use, and to withstand the rigors of travel. You should observe
certain precautions to further reduce the risk of personal injury or
damage to the computer.
❖
Avoid prolonged physical contact with the underside or surface
of the computer.
Never allow any liquids to spill into any part of your computer, and
never expose the computer to rain, water, seawater or moisture.
Exposure to liquid or moisture can cause electric shock or fire,
resulting in damage or serious injury. If any of these eventualities
should accidentally occur, immediately:
1. Turn off the computer.
2. Disconnect the AC adaptor from the power plug socket and
computer.
3. Remove the battery pack.
Failure to follow these instructions could result in serious injury or
permanent damage to the computer.
Do not turn on the power again until you have taken the computer to
an authorized service center.
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Getting Started
Getting comfortable with your computer
31
❖
❖
Avoid prolonged physical contact with the underside or surface
of the computer.
Computer base and palm rest can become hot! Avoid prolonged
contact to prevent heat injury to skin.
Read the “Avoid extended contact between computer base/palm rest
and skin” section in the “Instruction Manual for Safety and
Comfort” that is shipped with your computer.
Never place a heavy object on the computer and be careful not to
drop a heavy object onto the computer. It could damage the
computer or cause system failure.
❖
❖
Never turn off the computer if a drive light indicates a drive is active.
Turning off the computer while it is reading from or writing to
a disk/disc or flash media may damage the disk/disc or flash
media, the drive, or both.
Keep the computer and disks away from objects that generate
strong magnetic fields, such as large stereo speakers.
Information on some disks is stored magnetically. Placing a
magnet too close to a disk can erase important files.
Handle discs carefully. Avoid touching the surface of the disc. Grasp
it by its center hole and edge. If you handle the disc incorrectly, you
could damage the disc and possibly lose data.
❖
Scan all new files for viruses.
This precaution is especially important for files you receive via
email or download from the Internet. Occasionally, even new
programs you buy from a supplier may contain a computer
virus. You need a special program to check for viruses.
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Getting Started
Setting up your computer
32
Important information on your computer’s cooling fan
Your computer may have a CPU cooling fan that cools the CPU by
drawing outside air into the computer.
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned
on or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep mode). In this condition, observe the following:
❖
❖
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source,
such as an electric blanket or heater.
❖
❖
Never cover or block the air vents including those located at the
base of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents
located at the base of the computer.
Overheating your computer or AC adaptor could cause system
failure, computer or AC adaptor damage or a fire, possibly resulting
in serious injury.
Read the “Provide adequate ventilation” section in the “Instruction
Manual for Safety and Comfort” that is shipped with your
computer.
NOTE
The cooling fan location will vary depending on the computer.
Setting up your computer
TECHNICAL NOTE: You must complete all setup steps up to and
external or internal components to your computer. These
components include, but are not limited to, a mouse, keyboard,
printer, and memory.
Your computer contains a rechargeable main battery that needs to
be charged before you can use it.
To use external power or to charge the battery you must attach the
AC adaptor. See “Connecting to a power source” on page 33.
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Getting Started
Connecting to a power source
33
NOTE
Please handle your computer carefully to avoid scratching or
damaging the surface.
Connecting to a power source
Your computer requires power to operate. Use the power cord/cable
and AC adaptor to connect the computer to a live electrical outlet,
or to charge the computer’s battery.
Never pull on a power cord/cable to remove a plug from a socket. Always
grasp the plug directly. Failure to follow this instruction may damage the
cord/cable, and/or result in a fire or electric shock, possibly resulting in
serious injury.
Always confirm that the power plug (and extension cable plug if used) has
been fully inserted into the socket, to ensure a secure electrical connection.
Failure to do so may result in a fire or electric shock, possibly resulting in
serious injury.
Be careful if you use a multiple connector. An overload on one socket
could cause a fire or electric shock, possibly resulting in serious
injury.
Always use the TOSHIBA AC adaptor that was provided with your
computer and the TOSHIBA Battery Charger (that may have been provided
with your computer), or use AC adaptors and battery chargers specified by
TOSHIBA to avoid any risk of fire or other damage to the computer. Use of
an incompatible AC adaptor or Battery Charger could cause fire or damage
to the computer possibly resulting in serious injury. TOSHIBA assumes no
liability for any damage caused by use of an incompatible adaptor or
charger.
AC adaptor
Power cord/cable
AC adaptor cord
(Sample Illustration) Power cord/cable and AC adaptor
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Getting Started
Connecting to a power source
34
To connect AC power to the computer:
1
Connect the power cord/cable to the AC adaptor.
(Sample Illustration) Connecting the power cord/cable to the AC
adaptor
Handling the cord on this product will expose you to lead, a
chemical known to the State of California to cause birth defects or
other reproductive harm. Wash hands after handling.
_
+
2
Plug the AC adaptor cord into the DC-IN on the side of the
computer.
(Sample Illustration) Connecting the AC adaptor cord to the
computer
3
Connect the power cord/cable to a live electrical outlet.
The AC power light on the indicator panel glows green.
Never attempt to connect or disconnect a power plug with wet hands.
Failure to follow this instruction could result in an electric shock,
possibly resulting in serious injury.
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Getting Started
Charging the main battery
35
The computer’s main battery light gives you an indication of
the main battery’s current charge:
❖
Glows amber while the main battery is being charged
(AC adaptor connected)
❖
❖
Glows green when the main battery is fully charged
Is unlit when the main battery has discharged, the battery
is not charging, or the AC adaptor is not plugged into the
computer or AC outlet
❖
Flashes amber when the main battery charge is low and it
is time to recharge the main battery or plug in the AC
adaptor
NOTE
If the AC power light flashes amber during charging, either the main
battery is malfunctioning, or it is not receiving correct input from the
AC power supply.
Disconnect the AC power cord/cable and remove the main battery
pack. See “Changing the main battery” on page 104 for information
on replacing the main battery.
Charging the main battery
Before using the battery to power the computer, you must charge
the battery.
To charge the battery, leave the computer plugged into an AC power
source with the computer turned off until the battery light glows
green. After that, the battery will be completely charged and ready
to power the computer.
Once the battery is charged for the first time, avoid leaving the
computer plugged in and turned off for more than a few hours at a
time. Continuing to charge a fully charged battery can damage the
battery.
TECHNICAL NOTE: The recharging of the battery cannot occur when
your computer is using all of the power provided by the AC adaptor
to run applications, features, and devices. Your computer’s Power
Options utility can be used to select a power level setting that
reduces the power required for system operation and will allow the
battery to recharge.
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Getting Started
Using the computer for the first time
36
NOTE
Battery life and charge time may vary depending on the applications,
power management settings, and features used.
Using the computer for the first time
The computer is now ready for you to turn it on and begin using it.
Opening the display panel
1
Facing the front of the computer, locate the center of the
display panel.
2
3
Gently raise the panel.
Adjust the display to a comfortable viewing angle.
(Sample Illustration) Opening the display panel
NOTE
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel.
To avoid damaging the display panel, do not force it beyond the point
where it moves easily and never lift the computer by the display
panel.
Do not press or push on the display panel and be careful to remove
any pens or other objects from the keyboard area before closing the
display panel.
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Getting Started
Using the computer for the first time
37
Small bright dots may appear on your screen display when you
turn on your computer. Your display contains an extremely large
number of thin-film transistors (TFT) and is manufactured using
high-precision technology. Any small bright dots that may appear
on your display are an intrinsic characteristic of the TFT
manufacturing technology. Over a period of time, and depending on
the usage of the computer, the brightness of the screen will
deteriorate. This is also an intrinsic characteristic of the screen
technology. When the computer is operated on battery power, the
screen will dim and you may not be able to increase the brightness
of the screen while on battery power.
Turning on the power
To turn on the computer:
1
Make sure any external devices (such as the AC adaptor, if you
plan to use AC power rather than battery power) are properly
connected and ready.
2
Press the power button in until the ON/OFF light on the system
indicator panel glows green.
NOTE
The power button is disabled when the display panel is closed.
(Sample Illustration) Turning on the power
The preinstalled operating system will load automatically.
When you turn on the computer for the first time, do not turn off the
power again until the operating system has loaded completely.
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Getting Started
Registering your computer with Toshiba
38
Setting up your software
When you turn on the computer for the first time, do not turn off the
power again until the operating system has loaded completely.
NOTE
The names of windows displayed, and the order in which windows
appear, may vary according to your software setup choices.
The first time you turn on your computer, the Setup Wizard guides
you through steps to set up your software. Follow the on-screen
instructions.
Registering your computer with Toshiba
Product registration is strongly recommended, and allows Toshiba
to send you periodic updates, announcements, and special offers
applicable to your product. Product registration can be completed
by either visiting the Toshiba Web site at
Programs, My Toshiba, and then Toshiba Registration. Failure to
complete Product Registration will not diminish Customer rights
under the Toshiba standard limited Warranty.
To register online, you must be connected to the Internet.
NOTE
NOTE
Before adding external devices or memory, Toshiba recommends
❖
page 39)
❖
❖
Connect a mouse (see “Using a mouse” on page 69)
Connect an external keyboard (see “Using an external
keyboard” on page 69)
❖
❖
Connect an external monitor (see “Using external display
devices” on page 67)
Connect a local printer (see “Connecting a printer” on page 69)
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Getting Started
Adding memory (optional)
39
❖
Connect an optional external optical disc drive
Adding memory (optional)
HINT: To purchase additional memory modules, see the
accessories information packaged with your system or visit
Your computer comes with enough memory to run most of today’s
popular applications. You may want to increase the computer’s
memory if you use complex software or process large amounts of
data.
NOTE
Before adding external devices or memory, Toshiba recommends
setting up your software. See “Setting up your software” on page 38.
Installing a memory module
A memory module can be installed in the memory module slot on
the base of the computer. You will need a small Phillips screwdriver
for this procedure.
If the computer has been running recently, the memory module(s)
may be hot. The surrounding area may also be hot. Allow the
module(s) to cool to room temperature before replacing it. Avoid
touching the cover, the module(s), and the surrounding area before
they have cooled. Failure to follow these directions could result in
minor bodily injury.
To avoid damaging the computer’s screws, use a small Phillips
screwdriver that is in good condition.
Installing a memory module with the computer’s power on may
damage the computer, the module, or both.
Before you install or remove a memory module, turn off the computer
using the Start menu. If you install or remove a memory module
while the computer is in Sleep or Hibernation mode, data will be lost.
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Getting Started
Adding memory (optional)
40
If the computer is on, begin at step 1; otherwise, skip to step 3.
1
Click Start.
Start button
Shut down button
(Sample Image) Shut down button
2
Click the Shut down button in the lower-right corner of the
Start menu.
The computer closes all open programs, shuts down the
operating system, and then turns off.
3
4
Unplug and remove any cables connected to the computer,
including the AC adaptor.
Place a soft cloth on the work surface to prevent scratching the
top cover of the computer, and then place the computer upside
down on the cloth.
5
Remove the main battery. For information on removing the
main battery, see “Removing the battery from the computer”
on page 104.
Memory module
slot cover
Front of computer
(Sample Illustration) Locating the memory module slot cover
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Getting Started
Adding memory (optional)
41
6
Using a small Phillips screwdriver, loosen the captive screw
that secures the memory module slot cover.
Back of computer
(Sample Illustration) Removing the memory module slot cover
7
8
Remove the memory module slot cover.
Place the screw and the cover in a safe place so that you can
retrieve them later.
Static electricity can damage the memory module. Before you handle
the module, touch a grounded metal surface to discharge any static
electricity you may have built up.
Avoid touching the connector on the memory module or on the
computer. Grease or dust on the connector may cause memory
access problems.
9
If replacing an existing memory module, remove this memory
module by performing steps 2-3 of “Removing a memory
module” on page 45.
10 Carefully remove the new memory module from its antistatic
packaging, without touching its connector.
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Getting Started
Adding memory (optional)
42
11 Locate the empty memory module slot on the underside of the
computer.
12 Pick up the memory module by its sides, avoiding any contact
with its connector. Position the module toward the socket,
aligning the connector’s notch with the matching key in the
socket.
notch
latch
connector
latch
key
(Sample Illustration) Aligning the memory module with the socket
13 Firmly press the memory module into the memory slot’s socket
at approximately a 30-degree angle (to the horizontal surface
of the computer).
(Sample Illustration) Inserting the memory module into the socket
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Getting Started
Adding memory (optional)
14 Once the module’s connector is fully inserted into the socket,
press downward on the top edge of the module to seat the
module into the latches at the sides of the socket. These latches
should “snap” into place securely with the corresponding
cutouts in the side of the module. If the latches and cutouts do
not line up correctly, repeat steps 13-14.
latch
latch
(Sample Illustration) Pressing down on the memory module
Do not force the memory module into position. The memory
module should be completely inserted into the socket and level
when secured in place.
Memory slot
Back of computer
(Sample Illustration) Inserting the memory module into the slot
15 Replace the memory module slot cover and secure it using the
screw.
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Getting Started
Adding memory (optional)
44
16 Re-insert the main battery. For more information on inserting
the main battery, see “Inserting a charged battery” on page 106.
17 Turn the computer right side up. Make sure to remove the soft
cloth from the work surface before restarting the computer.
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned
on or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep mode). In this condition, observe the following:
❖
❖
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source,
such as an electric blanket or heater.
❖
❖
Never cover or block the air vents including those located at the
base of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents
located at the base of the computer.
Overheating your computer or AC adaptor could cause system
failure, computer or AC adaptor damage or a fire, possibly resulting
in serious injury.
18 Reconnect the cables.
19 Restart the computer.
installed for the computer to work.
You can now continue setting up the computer. When the operating
system has loaded, you can verify that the computer has recognized
the additional memory module.
If you are adding extra memory after setting up the computer, verify
that the computer has recognized it correctly as described in
“Checking total memory” on page 47.
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Getting Started
Adding memory (optional)
45
Removing a memory module
If you need to remove a memory module:
1
Complete steps 1–8 in “Installing a memory module” on
page 39 to shut down the computer and open the memory
module slot cover.
Do not try to remove a memory module with the computer turned on.
You can damage the computer and the memory module.
Do not remove the memory module while the computer is in Sleep or
Hibernation mode. The computer could hang up the next time you
turn it on and data in memory will be lost. In either of the above
cases, the Sleep configuration will not be saved.
NOTE
The following screen may appear when you turn on the power:
If “Start Windows® Normally” is highlighted, then press Enter.
If one of the Safe Mode options is highlighted, it is best to press
Enter to go into Safe Mode, then shut down and restart the system, at
which time Windows® should boot back up normally.
When Safe Mode is suggested, this could be a sign that you may
need to scan your internal storage drive for errors or defragment the
drive. If so, consult Windows® Help and Support.
2
Pull the latches away from the memory module.
The memory module pops up slightly.
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Getting Started
Adding memory (optional)
46
3
Gently lift the memory module to a 30-degree angle and slide it
out of the slot.
Memory slot
Back of computer
(Sample Illustration) Removing the memory module
4
5
6
Replace the memory module slot cover and secure it using the
screw.
Re-insert the main battery. For more information on inserting
the main battery, see “Inserting a charged battery” on page 106.
Turn the computer right side up. Make sure to remove the soft
cloth from the work surface before restarting the computer.
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned
on or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep mode). In this condition, observe the following:
❖
❖
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source,
such as an electric blanket or heater.
❖
❖
Never cover or block the air vents including those located at the
base of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents
located at the base of the computer.
Overheating your computer or AC adaptor could cause system
failure, computer or AC adaptor damage or a fire, possibly resulting
in serious injury.
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Getting Started
Recovering the Internal Storage Drive
47
7
8
Reconnect the cables.
Restart the computer.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.
Checking total memory
When you add or remove a memory module, you can check that the
❖
Click Start, Control Panel, System and Security, and then
System.
The System window appears. Installed memory (RAM) is
displayed below the System heading.
If the computer does not recognize the memory configuration, turn
off the computer and remove the memory module slot cover
(complete steps 1-8 in “Installing a memory module” on page 39),
and then check that the module is inserted completely into the
socket and lined up squarely with the socket latches.
NOTE
From time to time, Windows® will display a pop-up that says, “Do
you want to allow the following program to make changes to this
computer?” This is a security feature to prevent programs or people
from doing things on your computer without your permission. If you
were trying to perform the action, click Continue; otherwise, click
Cancel. If unsure, cancel and try again.
Recovering the Internal Storage Drive
NOTE
To purchase an optional external writable optical disc drive or a USB
Your computer includes recovery utilities to allow you to recover
your internal storage drive if necessary.
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Recovering the Internal Storage Drive
48
The following internal storage drive recovery options are available:
Recovery option
Description
Recover to out-of-box This option restores the original factory image to your
state
internal storage drive, returning your computer to its
out-of-box state. (Recommended recovery method)
See “Recovering to out-of-box state (recommended
recovery method)” on page 49.
Recover to a custom
size partition
This option allows you to specify a custom size for
the C: partition and then restores your C: drive to its
out-of-box state. Note: With this option, any changes you
made to the C: drive and any other drive partitions you
may have created are deleted.
See “Recovering to a custom size partition” on page 51.
This option recovers just your C: drive, leaving any other
Recover without
changing the internal partitions you may have created (for example, a D: drive)
storage drive partitions intact.
See “Recovering without changing the internal storage
drive partitions” on page 54.
A recovery image of your computer is stored on the internal storage
drive, and the image can be restored by running the recovery
create recovery DVDs/media. If the recovery files on your internal
storage drive become corrupted or are deleted, you can restore your
system from your recovery DVDs/media. Also, if your original
internal storage drive fails, you can restore your system to a new
internal storage drive from your recovery DVDs/media. It is
strongly recommended that you create recovery DVDs/media
before using your system for the first time. See “Creating recovery
DVDs/media” on page 56 and “Restoring from recovery
DVDs/media” on page 59.
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Getting Started
Recovering the Internal Storage Drive
NOTE
❖ During the internal storage drive recovery process it is strongly
recommended that your computer be connected to an external
power source via the AC adaptor.
❖ The Toshiba Recovery Wizard also provides the option of erasing
your internal storage drive, without restoring the information on
more information.
❖ When you restore your system, only the operating system files,
applications, and drivers originally shipped with the computer
are restored. Any files that you created are not restored during
this process. Be sure to separately save the files you have
created to external media using Windows® Backup or another
backup program. For more information, see “Backing up your
work” on page 92.
Recovering to out-of-box state (recommended recovery method)
Recovering an internal storage drive to its out-of-box state deletes all
partitions on the drive and all information stored in those partitions.
Be sure to save your work to external media before executing the
recovery. For more information, see “Backing up your work” on
page 92.
NOTE
During the recovery process it is strongly recommended that your
computer be connected to an external power source via the AC
adaptor.
You can recover the original factory image (returning the computer
to its out-of-box state) using the utilities stored on your computer’s
internal storage drive or using recovery DVDs/media, if you have
created such media. To recover using the first method, follow the
procedure below. To recover using the second method, see
“Restoring from recovery DVDs/media” on page 59.
To recover the original factory image using the utilities on your
computer’s internal storage drive:
1
2
Make sure the computer is turned off.
Press and hold the 0 (zero) key on your keyboard while
powering on the computer.
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Recovering the Internal Storage Drive
50
3
A warning screen appears, stating that when the recovery is
executed all data will be deleted and rewritten. Click Yes to
continue.
(Sample Image) Warning screen
4
When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.
(Sample Image) Selecting a Process screen
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Getting Started
Recovering the Internal Storage Drive
51
5
The Recovery of Factory Default Software screen appears.
Select Recover to out-of-box state.
(Sample Image) Recovery of Factory Default Software screen
6
Click Next.
A confirmation message displays reminding you that all data
will be lost during the recovery process. Be sure to save your
work to external media before proceeding (see “Backing up
your work” on page 92).
7
8
Click Next to begin the recovery.
When the process is complete, a message displays indicating
that the internal storage drive has been recovered.
Press any key on the keyboard to restart the computer.
Recovering to a custom size partition
Recovering to a custom size partition deletes all partitions on the
drive and all information stored in those partitions. Be sure to save
your work to external media before executing the recovery. For more
information, see “Backing up your work” on page 92.
NOTE
During the recovery process it is strongly recommended that your
computer be connected to an external power source via the AC
adaptor.
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Recovering the Internal Storage Drive
52
The “Recover to a custom size partition” option restores your C:
drive to its out-of-box state, and allows you to specify the size for
the C: partition. You can resize and recover the C: drive using the
utilities stored on your computer’s internal storage drive or using
recovery DVDs/media, if you have created such media. To recover
using the first method, follow the procedure below. To recover
using the second method, see “Restoring from recovery
DVDs/media” on page 59.
To resize and recover the C: drive using the utilities on your
computer’s internal storage drive:
1
2
Make sure the computer is turned off.
Press and hold the 0 (zero) key on your keyboard while
powering on the computer.
3
A warning screen appears, stating that when the recovery is
executed all data will be deleted and rewritten. Click Yes to
continue.
(Sample Image) Warning screen
4
When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.
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Recovering the Internal Storage Drive
53
(Sample Image) Selecting a Process screen
5
The Recovery of Factory Default Software screen appears.
Select Recover to a custom size partition.
(Sample Image) Recovery of Factory Default Software screen
6
Use the on-screen arrow buttons in The size of drive C: field
to set the partition size.
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Getting Started
Recovering the Internal Storage Drive
54
7
Click Next.
A confirmation message displays reminding you that all data
will be lost during the recovery process. Be sure to save your
work to external media before proceeding (see “Backing up
your work” on page 92).
8
9
Click Next to begin the recovery.
When the process is complete, a message displays indicating
that the C: drive has been recovered.
Press any key on the keyboard to restart the computer.
Recovering without changing the internal storage drive partitions
Recovering without changing the internal storage drive partitions
deletes all information stored on the C: drive. Be sure to save your
work to external media before executing the recovery (see “Backing
up your work” on page 92). If you have created other partitions
(for example, a D: drive), those partitions will remain intact and any
information on them will not be affected.
NOTE
During the internal storage drive recovery process it is strongly
source via the AC adaptor.
You can recover the C: drive without affecting other partitions by
either using the utilities stored on your computer’s internal storage
drive or by using recovery DVDs/media, if you have created such
media. To recover using the first method, follow the procedure
below. To recover using the second method, see “Restoring from
recovery DVDs/media” on page 59.
To recover using the utilities on your computer’s internal storage
drive:
1
2
Make sure the computer is turned off.
Press and hold the 0 (zero) key on your keyboard while
powering on the computer.
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Recovering the Internal Storage Drive
55
3
A warning screen appears stating that when the recovery is
executed all data will be deleted and rewritten. Click Yes to
continue.
(Sample Image) Warning screen
4
When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.
(Sample Image) Selecting a Process screen
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Recovering the Internal Storage Drive
56
5
The Recovery of Factory Default Software screen appears.
Select Recover without changing the hard drive partitions.
(Sample Image) Recovery of Factory Default Software screen
6
Click Next.
A confirmation message displays reminding you that all data
on the C: drive will be lost during the recovery process. Be sure
to save your work to external media before proceeding (see
“Backing up your work” on page 92).
7
8
Click Next to begin the recovery.
When the process is complete, a message displays, indicating
that the C: drive has been recovered.
Press any key on the keyboard to restart the computer.
Creating recovery DVDs/media
NOTE
To purchase an optional external writable optical disc drive for
creating recovery DVDs, please visit the Toshiba Web site at
It is strongly recommended that you create recovery DVDs/media.
If the recovery files on your internal storage drive become
corrupted or are deleted, you can restore your system from your
recovery DVDs/media. Also, if your original internal storage drive
fails, you can restore your system to a new internal storage drive
from your recovery DVDs/media.
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Recovering the Internal Storage Drive
NOTE
When you create recovery DVDs/media, only the operating system
files, applications, and drivers originally shipped with the computer
are backed up to the external media and can be restored from this
media. Any files that you created are not backed up on the recovery
DVDs/media. You will need to separately back up the files you
created; for more information, see “Backing up your work” on
page 92.
When you create recovery DVDs/media, the system will prompt
you to insert several blank DVDs or connect one or more USB flash
drives of a certain minimum capacity to your computer. The amount
of space required for storing the recovery files varies by computer
model. Follow the procedure below to determine how much space
you will need for storing your system’s recovery files.
If you want to copy the recovery files to DVDs, you will need an
optical disc drive with the capability to write information to discs.
To create recovery DVDs/media:
1
Click Start, All Programs, My Toshiba, and then Recovery
Media Creator.
The TOSHIBA Recovery Media Creator dialog box displays.
(Sample Image) TOSHIBA Recovery Media Creator dialog box
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Recovering the Internal Storage Drive
58
2
Select DVD or USB Flash from the drop-down lists next to
“System Recovery Media” and “Application Discs,” depending
on the type of external media you want to use.
NOTE
You cannot store your system’s applications on the same drive or
disc/disc set where the rest of the system recovery files are stored.
For example, you will need to store the applications on one USB
flash drive and the system recovery files on another USB flash drive.
Or, store the applications on DVD and the system recovery files on a
USB flash drive, or vice versa.
3
4
Check the Information area of the dialog box to determine the
number of DVDs you will need and/or the minimum amount of
storage space required for copying your system’s recovery files
to USB flash drive(s).
Do one of the following:
❖
If you are copying files to DVD, connect an optional
external writable optical disc drive to your computer and
insert a blank DVD into the drive.
❖
If you are copying files to a USB flash drive, connect a
USB flash drive of the required minimum capacity (as
specified in the TOSHIBA Recovery Media Creator
utility) to your computer.
All information stored on your DVDs or USB flash drive(s) will be
erased during the process of creating the recovery DVDs/media. Be
sure to save the information stored on your external media to another
storage device before executing this procedure, or use blank media.
5
6
Click the Create button in the TOSHIBA Recovery Media
Creator utility dialog box.
NOTE
If you are copying the recovery files to DVDs, be sure to label each
DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so
that you will know in which order to insert the discs during recovery.
For information on using the Recovery media you have created with
the preceding steps, see “Restoring from recovery DVDs/media” on
page 59.
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Getting Started
Recovering the Internal Storage Drive
Restoring from recovery DVDs/media
The recovery process deletes information stored on the internal
storage drive. Be sure to save your work to external media before
executing the recovery (see “Backing up your work” on page 92).
NOTE
During the internal storage drive recovery process it is strongly
recommended that your computer be connected to an external power
source via the AC adaptor.
If you have created recovery DVDs/media for your system, you can
restore your system from such media, if necessary. For example, if
your original internal storage drive fails, you can restore your
system to a new internal storage drive from your recovery
DVDs/media. For instructions on creating recovery DVDs/media,
With recovery media, you can:
❖
❖
❖
Recover to out-of-box state (recommended recovery method)
Recover to a custom size partition
Recover without changing the internal storage drive partitions
Internal Storage Drive” on page 47.
NOTE
When you restore your system, only the operating system files,
applications, and drivers originally shipped with the computer are
restored. Any files that you created are not restored during this
process. Be sure to separately save the files you have created to
external media using Windows® Backup or another backup program.
For more information, see “Backing up your work” on page 92.
To recover your internal storage drive from recovery DVDs/media:
1
Shut down and turn off your computer.
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Recovering the Internal Storage Drive
60
2
3
Do one of the following:
❖
If your recovery files are on DVDs, insert the first recovery
DVD into your optional external writable optical disc
drive. Consult the documentation that came with your
optical disc drive to learn how to load the DVD while the
computer is powered off.
❖
If your recovery files are on a USB flash drive, connect the
USB flash drive to your computer.
Turn on your computer. When the initial screen displays, press
F12.
The boot menu displays.
4
5
6
7
Using the arrow keys, select the DVD option or the USB Flash
option, depending on which type of media you are using, and
then press Enter.
A warning screen appears, stating that when the recovery is
executed all data on your internal storage drive will be deleted
and rewritten. Click Yes to continue.
When the Toshiba Recovery Wizard opens and the Selecting a
Process screen displays, select Recovery of Factory Default
Software and then click Next.
Select one of the following options:
❖
❖
❖
Recover to out-of-box state (recommended recovery
method)—If you want to recover the original factory
image
Recover without changing the hard drive partitions—
If you want to recover the C: partition only, leaving other
partitions you have created intact
Recover to a custom size partition—If you want to
recover the C: drive to its out-of-box state and specify a
custom size for the C: drive. Note: This option deletes all
other partitions from the drive.
8
9
Follow the on-screen instructions to complete the recovery
process.
When the process is complete, a message displays indicating
that the drive has been recovered.
Press any key on the keyboard to restart the computer.
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Getting Started
Erasing the Internal Storage Drive
61
Erasing the Internal Storage Drive
Erasing the internal storage drive will delete all data on the drive,
including the partitions. Be sure to create recovery DVDs/media and
back up your data to external media before erasing the internal
storage drive.
NOTE
If you want to restore the internal storage drive, use one of the
recovery options instead of erasing the drive. For more information,
see “Recovering the Internal Storage Drive” on page 47.
To delete all data and partitions from the internal storage drive:
1
Access the Toshiba Recovery Wizard on your internal storage
drive or on your recovery DVDs/media.
❖
To access the Recovery Wizard on your internal
storage drive: Press and hold the 0 (zero) key while
powering on the computer. Read the Warning screen that
displays and then click Yes to continue.
❖
To access the Recovery Wizard on your recovery
DVDs/media: Turn off your computer. Insert the first
recovery DVD into your optional external writable optical
disc drive or connect the USB flash drive containing your
recovery files to your computer, and then power on the
computer. When the initial screen displays, press F12.
Using the arrow keys, select the DVD or USB Flash
option on the boot menu, depending on which type of
media you are using, and then press Enter. Select Toshiba
Recovery Wizard, and then click Next.
2
3
Select Erase the hard disk and then click Next.
Choose one of the following options on the Erase the hard disk
screen:
❖
Delete all data and partitions from the hard disk—This
option deletes all of the data on the internal storage drive
without overwriting the drive.
❖
Delete all partitions and overwrite all sectors on the
hard disk—This option deletes all data and then
overwrites the entire internal storage drive for security
purposes. This process may take several hours, depending
on the size of your internal storage drive.
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Getting Started
Checking the internal storage drive operating status
62
(Sample Image) Erase the hard disk screen
4
Click Next.
A confirmation message displays reminding you that all data
on the internal storage drive will be lost. Be sure you have
saved your work to external media (see “Backing up your
work” on page 92) and created recovery DVDs/media (see
“Creating recovery DVDs/media” on page 56) before
proceeding.
5
6
Click Next to begin erasing the internal storage drive.
When the process is complete, a message displays, indicating
that the internal storage drive has been erased.
Press any key on the keyboard to restart the computer.
Checking the internal storage drive operating status
After restoring your internal storage drive, you can check its status
as follows:
1
2
3
4
5
Click Start.
Right-click Computer.
Select Manage.
Click Disk Management.
Highlight the internal storage drive in the Volume list to
display its status in the lower portion of the screen.
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Getting Started
Using the TouchPad™
63
Installing drivers and applications
The Toshiba Application Installer allows you to reinstall the drivers
and applications that were originally bundled with your computer.
To reinstall drivers and applications:
1
Click Start, All Programs, My Toshiba, and then TOSHIBA
Application Installer.
2
3
4
5
Click Next.
Click the item you want to install.
Click Install.
Follow the on-screen prompts to complete the installation
process.
Using the TouchPad™
NOTE
Some of the TouchPad operations described in this section are only
supported in certain applications.
You can use the TouchPad™ (the small, touch-sensitive area in
front of the keyboard) and the adjacent control buttons to:
❖
❖
❖
❖
❖
❖
Move the pointer on the screen
Select an item on the screen
Open or activate an item on the screen
Scroll through a document or information
Zoom in for a close-up view
Zoom out to see more information at once
TouchPad™
Primary control button
Secondary control button
(Sample Illustration) The TouchPad and associated control buttons
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Using the TouchPad™
64
Refer to the table below for specific instructions on performing
each operation.
NOTE
The pointer is the icon (usually an arrow) that moves on the screen
when you slide your finger across the TouchPad or move a mouse
connected to your computer.
To:
Do the following:
Example:
Slide your finger across the TouchPad in the
direction you want to move the pointer.
Move the on-screen
pointer
To move the pointer a longer distance, slide
your finger several times across the
TouchPad in the preferred direction.
(Sample Illustration)
Pointer moves to the right
1
2
Move the pointer to the item you want to
select.
Do one of the following:
❖ Tap the TouchPad once
OR
Select an item
❖ Press and release the primary
(Sample Illustration)
Tap once to select
(left-hand) control button
1
2
Move the pointer to the item you want to
open/activate.
Do one of the following:
Open or activate an
item
❖ Tap the TouchPad twice in rapid
succession
OR
(Sample Illustration)
Tap twice to open
❖ Press and release the primary
control button twice in rapid
succession
1
2
Move the pointer to the item you want to
right-click.
Press and release the secondary control
button.
Right-click an item
This feature varies by program. Check your
program documentation for specific
instructions on right-clicking.
(Sample Illustration)
Click the secondary
(right-hand) control
button
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Using the TouchPad™
66
To:
Do the following:
Example:
Zoom in/out
To zoom in:
❖ Place two fingers close together on
the TouchPad and then slide them
apart.
To zoom out:
❖ Place two fingers slightly apart on
the TouchPad and then slide them
together.
(Sample Illustration)
Zooming in
(Sample Illustration)
Zooming out
Adjusting TouchPad™ settings
While you are typing, the on-screen pointer may seem to move or
jump around “by itself” to random locations on the screen. The
on-screen pointer may also seem to automatically select text, click
buttons, and activate other user interface elements. For help with
these problems, try one or more of the following:
❖
with the TouchPad™. You may be inadvertently brushing the
TouchPad with the heel of your hand as you type. Also,
accidental light touches or taps on the TouchPad may select an
item or text on the screen, and potentially the item or text may
be replaced by the next character you type.
❖
❖
❖
Temporarily disable the TouchPad, so that it does not respond
to touch or button presses while you type. See “Disabling or
enabling the TouchPad™” on page 67.
Disable the tapping feature. If you disable tapping only, you
can still use the TouchPad’s control buttons and move the
pointer by sliding your finger on the TouchPad.
Adjust the sensitivity of the TouchPad, so that it is less
responsive to accidental light taps and lighter finger pressure.
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Getting Started
Using external display devices
67
NOTE
TouchPad setting options vary by computer model. The TouchPad
settings are accessible through the Mouse Properties option of the
www.support.toshiba.com, and enter the phrase “Mouse pointer
jumps around as you type” into the Search field.
Disabling or enabling the TouchPad™
The TouchPad™ is enabled by default. To enable/disable the
TouchPad, press Fn + F9. For more information, see “Disabling or
enabling the TouchPad™” on page 173.
NOTE
Alternately, you can disable only the tapping feature. If you disable
tapping only, you can still use the TouchPad’s control buttons and
move the pointer by sliding your finger on the TouchPad. To disable
tapping only, use the Mouse Properties option in the Windows®
Control Panel.
Using external display devices
Your computer comes with a built-in display, but you can also
connect an external display device via the RGB (monitor) port.
Connecting an external monitor or projector
You can easily attach an external monitor or projector to your
computer if you need a larger screen. To do this:
1
Read the directions that came with the monitor to see if you
first need to install new software.
2
Connect the monitor’s video cable to the RGB (monitor) port
on the side of the computer.
3
4
Connect the device’s power cable to a live electrical outlet.
Turn on the external device.
Your computer will automatically detect the external display
device.
NOTE
In the future you can change the display settings by pressing
Fn + F5, or by configuring the display properties settings.
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Getting Started
Using external display devices
68
Directing the display output when you turn on the computer
Once you have connected an external display device, you can
choose to use the internal display only, the external device only, or
both simultaneously.
NOTE
Some modes are only available with the appropriate device attached
and turned on.
The quickest way to change the display output settings is to use the
display hot key (Fn + F5):
1
2
Press Fn and F5 simultaneously.
While holding down Fn, press F5 repeatedly until the setting
you want takes effect. Briefly pause each time you press the F5
key to allow time for the display to change.
This hot key cycles through the settings in the following order
(the last two options are available if an external monitor is
connected):
❖
❖
❖
Built-in display only
Built-in display and external monitor simultaneously
External monitor only
(Sample Image) Display options window
Release the Fn key.
3
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Getting Started
Using an external keyboard
69
Adjusting the quality of the external display
To obtain the best picture quality from your monitor (or other video
display device), you may need to adjust the video settings. See the
video device documentation for additional configuration steps.
Using an external keyboard
If you prefer to use an external keyboard, you can attach one
to your computer. The computer’s USB ports support most
USB-compatible keyboards.
Using a mouse
You may want to use a mouse instead of the computer’s built-in
TouchPad™. You can use a USB-compatible mouse.
Connecting a printer
NOTE
Your printer documentation may require you to install the printer
software before physically connecting the printer to your computer. If
you do not install the software as instructed by the printer
manufacturer, the printer may not function correctly.
Read the documentation that came with your printer. Follow the
manufacturer’s instructions when connecting a printer.
You can connect a USB-compatible printer to your computer
through the USB ports. To determine if the printer is
USB-compatible, check its documentation.
To make the connection, you need a suitable USB cable which may
come with your printer. If a USB cable was not included with your
printer, you can purchase one from a computer or electronics store.
If your printer supports Plug and Play, your computer may
automatically recognize the printer; the printer is then ready for use.
Refer to your printer documentation for further instructions.
TECHNICAL NOTE: To determine if your printer supports Plug and
Play, check its documentation.
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Getting Started
Connecting a printer
70
If your printer does not support Plug and Play, you can set up the
printer as described in “Setting up a printer” on page 70.
To connect a printer to your computer:
1
Connect the printer cable to the printer and then connect the
other end to one of the computer’s USB ports.
2
Plug the printer’s power cable into a live AC outlet.
Setting up a printer
NOTE
Some printers require a specific installation process. Refer to your
printer installation guide for instructions before completing the
following procedure.
If your printer does not support Plug and Play, follow these steps to
set it up for the first time. You only need to set up the printer once.
1
Click Start, Control Panel, Hardware and Sound, and then
under Devices and Printers, click Add a printer.
The Add Printer Wizard appears.
(Sample Image) Add Printer Wizard
Follow the on-screen instructions to set up your printer.
2
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Getting Started
Turning off the computer
71
Turning off the computer
Pressing the power button before shutting down the Windows®
operating system could cause you to lose your work. Make sure the
system indicator panel’s storage drive light and the drive in-use light
are off. If you turn off the power while a disk/disc is being accessed,
you may lose data or damage the disk/disc and/or drive.
It is a good idea to turn off your computer when you are not using it
for a while.
If you are using the computer for the first time, leave the computer
plugged into a power source (even though the computer is off) to
fully charge the main battery.
Options for turning off the computer
Depending on the operating system installed, you have more than
one option available for turning off the computer: Shut down,
Hibernate, and Sleep. Each option has its advantages.
❖
Use the Shut down or Hibernate command if you will not be
using the computer for several days or if you must turn off your
computer.
You must turn off your computer in order to upgrade your
computer’s internal hardware (such as memory).
TECHNICAL NOTE: Before using the Shut down option to turn off
your computer, save your files and make sure all disk/disc activity
lights are off.
If you change your mind and decide to continue working after all,
wait a few seconds before turning the computer on again.
❖
Use the Sleep command to save your work, system settings,
and current state of the desktop to memory, so that when you
turn on the computer again, you will quickly and automatically
return to where you left off.
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Turning off the computer
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Hibernation mode
Hibernation mode shuts the computer down completely, but it first
saves the current state of the computer to the internal storage drive.
Since Hibernation mode does not require power to maintain the
saved information, system settings are retained indefinitely.
Factors to consider when choosing Hibernation:
❖
❖
❖
While in Hibernation mode, the computer uses no main battery
power.
Because the state of the system is stored to the internal storage
drive, no data is lost if the main battery discharges.
Restarting from Hibernation takes less time and consumes less
main battery power than restarting after turning off the
computer using the Shut down command.
❖
❖
Restarting from Hibernation takes a little more time and
consumes more main battery power than restarting from Sleep.
When starting up again, the computer returns to the state in
which you left it, including all open programs and files you
were using.
For information on how to use and configure Hibernation mode see
“Using and configuring Hibernation mode” on page 76.
Sleep mode
The Sleep command places the computer into a power-saving
mode. Sleep saves the current state of the computer to memory so
that, when you restart the computer, you can continue working from
where you left off.
NOTE
After your computer sleeps for an extended period of time, the
Windows® operating system may save any open documents and
programs to your internal storage drive, and then shuts down the
computer.
Factors to consider when choosing Sleep:
❖
While in Sleep mode, the computer uses some main battery
power.
❖
Because the state of the system is stored in memory, you will
lose data if the main battery discharges completely while the
computer is in Sleep mode.
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Turning off the computer
73
❖
❖
❖
Restarting from Sleep takes less time and consumes less main
battery power than restarting after turning off the computer
using the Hibernation or Shut down commands.
When starting up again, the computer returns to the mode in
which you left it, including all open programs and files you
were using.
try to enter Hibernation mode.
If you power down using the Sleep command and the main battery
discharges fully, your unsaved information will be lost. Be sure to
save your work first.
For information on using Sleep, see “Using and configuring Sleep
mode” on page 78.
Using the Shut down command
The Shut down command completely shuts down the computer
without saving your work or the current state of the computer. This
command closes all open programs, shuts down the operating
system, and then turns off your computer.
To turn off your computer using the Shut down command:
1
Click Start.
Start button
Shut down button
(Sample Image) Shut down button
2
Click the Shut down button in the lower-right corner of the
Start menu.
The computer closes all open programs, shuts down the
operating system, and then turns off.
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Turning off the computer
74
Turning off the computer more quickly
You can also turn off the computer by pressing the power button.
To use this method, you first need to activate it using the Power
Options feature. By default, pressing your computer’s power button
puts the computer into Sleep mode.
1
Click Start, Control Panel, System and Security, and then
Power Options.
The Power Options window appears.
2
Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.
(Sample Image) Edit Plan Settings screen
3
Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.
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Turning off the computer
75
4
Double-click Power buttons and lid to display the actions that
you can configure.
(Sample Image) Advanced settings tab of Power Options screen
5
Select the options you want from the drop-down lists.
NOTE
These options can be set separately for how they operate while the
computer is running on battery power or while connected to AC
power.
❖
❖
Lid close action
Set this option to Shut down if you want the computer to
shut down when you close the display panel.
Power button action
Set this option to Shut down if you want the computer to
shut down when you press the power button.
6
7
Click Apply.
Click OK.
Once the computer is configured, you can turn it off by either
pressing the power button or closing the display panel, depending
on the options set.
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Getting Started
Turning off the computer
76
Restarting your computer
To start the computer up again, press the power button until the
ON/OFF light glows green.
If you turn off the computer by closing the display panel, you can
start it again by opening the display panel.
Using and configuring Hibernation mode
To turn off the computer using the Hibernation command:
1
Click Start, and then click the arrow next to the Shut down
button in the lower-right corner of the Start menu.
Hibernate
Start button
Arrow
(Sample Image) Shut down menu
2
Click Hibernate in the pop-up menu.
The computer saves the state of all open programs and files,
turns off the display, and then turns off.
Configuring Hibernation mode options
You can place the computer into Hibernation mode by either
pressing the power button or closing the display panel. You can also
specify an amount of time after which the computer automatically
goes into Hibernation mode.
To use any of these methods, you first need to enable them using the
Power Options feature.
1
Click Start, Control Panel, System and Security, and then
Power Options.
The Power Options window appears.
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Getting Started
Turning off the computer
77
2
Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.
(Sample Image) Edit Plan Settings screen
3
Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.
4
Double-click Power buttons and lid to display the actions that
you can configure.
(Sample Image) Advanced settings tab of Power Options screen
Select Hibernate for the options you want.
5
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Turning off the computer
78
NOTE
These options can be set separately for how they operate while the
computer is running on battery power or while connected to AC
power.
❖
❖
Lid close action
Set this option to Hibernate if you want the computer to
go into Hibernation mode when you close the display
panel.
Power button action
Set this option to Hibernate if you want the computer to
go into Hibernation mode when you press the power
button.
6
7
Click Apply.
Click OK.
Once the computer is configured, you can place it into Hibernation
mode by either pressing the power button or closing the display
panel, depending on the Hibernation options set.
Starting again from Hibernation mode
To start up the computer from Hibernation mode, press the power
button until the ON/OFF light glows green. The computer returns to
the screen(s) you were using.
If you put the computer in Hibernation mode by closing the display
panel, you can start it again by opening the display panel.
Using and configuring Sleep mode
To turn off the computer using the Sleep command:
1
Click Start, and then click the arrow next to the Shut down
button in the lower-right corner of the Start menu.
Sleep
Start button
Arrow
(Sample Image) Shut down menu
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Getting Started
Turning off the computer
79
2
Click Sleep in the pop-up menu.
The computer saves the status of all open programs and files to
the memory, turns off the display, and enters into a low-power
mode. The ON/OFF light blinks amber indicating the computer
is in Sleep mode.
Configuring Sleep mode options
You can place the computer into Sleep mode by either pressing the
power button or closing the display panel. You can also specify an
amount of time after which the computer automatically goes into
Sleep mode.
To use any of these methods, you first need to enable them using the
Power Options feature.
1
Click Start, Control Panel, System and Security, and then
Power Options.
The Power Options window appears.
2
Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.
(Sample Image) Edit Plan Settings screen
3
To change the amount of time after which the computer enters
Sleep mode:
❖
Under Put the computer to sleep, select the desired
amount of time in both the On battery and Plugged in
categories.
❖
To disable the computer from automatically entering Sleep
mode, select Never.
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Getting Started
Turning off the computer
80
4
5
Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.
Double-click Power buttons and lid to display the actions that
you can configure.
(Sample Image) Advanced settings tab of Power Options screen
6
Select Sleep for the options you want.
NOTE
These options can be set separately for how they operate while the
computer is running on battery power or while connected to AC
power.
❖
❖
Lid close action
Set this option to Sleep if you want the computer to go
into Sleep mode when you close the display panel.
Power button action
Set this option to Sleep if you want the computer to go
into Sleep mode when you press the power button.
7
8
Click Apply.
Click OK.
Once the computer is configured, you can place it into Sleep mode
by either pressing the power button or closing the display panel,
depending on the Sleep options set.
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Getting Started
Customizing your computer’s settings
81
Starting again from Sleep mode
To start up the computer from Sleep mode, press the power button
until the ON/OFF light glows green. The computer returns to the
screen(s) you were using.
If you place the computer in Sleep mode by closing the display
panel, you can start it again by opening the display panel.
Closing the display panel
After you have turned off the computer, close the display panel to
keep dust and dirt out of the computer.
There are several ways in which you can customize your computer
to suit your particular requirements. Refer to your operating system
documentation or Help and Support for details.
more information, see “Power Plans” on page 102. There are
additional custom settings you can choose. See “Utilities” on
page 120.
Caring for your computer
This section gives tips on cleaning and moving your computer. For
information about taking care of your computer’s battery, see
“Taking care of your battery” on page 107.
NOTE
Please handle your computer carefully to avoid scratching or
damaging the surface.
Cleaning the computer
Keep liquids, including cleaning fluid, out of the computer’s
keyboard, speaker, and other openings. Never spray cleaner directly
onto the computer and/or display. Never use harsh or caustic
chemical products to clean the computer.
To keep your computer clean, gently wipe the display panel and
exterior case with a lightly dampened cloth.
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Getting Started
Caring for your computer
82
Moving the computer
Before moving your computer, even across the room, make sure all
drive activity has ended (the internal storage drive and optical disc
drive indicator lights stop glowing) and all external peripheral
cables are disconnected.
Do not pick up the computer by its display panel or by the back.
Doing so could damage the system.
Using a computer lock
You may want to secure your computer to a heavy object such as
your desk. The easiest way to do this is to purchase an optional
computer lock cable. For more information on purchasing a cable
(Sample Illustration) Computer lock cable
To secure the computer:
1
Wrap the cable through or around some part of a heavy object.
Make sure there is no way for a potential thief to slip the cable
off the object.
2
3
Pass the locking end through the loop.
Insert the cable’s locking end into the security lock slot on your
computer, then engage the locking device.
The computer is now securely locked.
(Sample Illustration) Attaching security lock cable
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Chapter 2
Learning the Basics
This chapter gives some computing tips and provides important
information about basic features.
Computing tips
❖
Save your work frequently.
Your work stays in the computer’s temporary memory until
you save it to the internal storage drive. If the network you are
using goes down and you must restart your computer to
reconnect, or your battery runs out of charge while you are
working, you will lose all work since you last saved.
See “Saving your work” on page 90 for further information.
HINT: Some programs have an automatic save feature that can be
activated. This feature saves your file to the internal storage drive at
preset intervals. See your software documentation for details.
83
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Learning the Basics
Using the keyboard
84
❖
Back up your files to external media on a regular basis. Label
the backup copies clearly and store them in a safe place.
It is easy to put off backing up because it takes time. However,
if your internal storage drive suddenly fails, you will lose all
the data on it unless you have a separate backup copy. For more
information, see “Data and system configuration backup in the
Windows® operating system” on page 153.
❖
❖
Use Error-checking and Disk Defragmenter regularly to check
and optimize disk space and improve performance.
Scan all new files for viruses.
This precaution is especially important for files you receive via
external media, email, or download from the Internet.
❖
❖
Take frequent breaks to avoid repetitive-motion injuries and
eyestrain.
Do not turn off the computer if a drive indicator light indicates
a drive is active.
Turning off the computer while it is reading from or writing to
a disk may damage the disk, the drive, or both.
NOTE
The Windows® operating system records information, such as your
desktop setup, during its shutdown procedure. If you do not let the
Windows® operating system shut down normally, details such as
new icon positions may be lost.
Using the keyboard
Your computer’s keyboard contains character keys, control keys,
function keys, and special Windows® keys, providing all the
functionality of a full-size keyboard.
(Sample Illustration) Keyboard
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Learning the Basics
Using the keyboard
85
Character keys
Typing with the character keys is very much like typing on a
typewriter, except that:
❖
❖
❖
The space bar creates a space character instead of just passing
over an area of the page.
The lowercase letter l (el) and the number 1 are not
interchangeable.
The uppercase letter O and the number 0 are not
interchangeable.
Making your keyboard emulate a full-size keyboard
Although your computer’s keyboard layout is compatible with a
standard full-size keyboard, it includes fewer keys.
A standard full-size keyboard includes two Enter, Ctrl, and Alt keys;
editing keys; cursor positioning keys; and a numeric keypad.
Your computer’s keyboard includes only one Enter key. Most of the
time, this does not matter. However, some programs assign separate
functions to the regular and numeric pad Enter keys on the full-sized
keyboard. Using the Fn key, you can simulate the separate key, as
follows: Press Fn and Enter simultaneously to simulate the Enter key
on the numeric pad of the enhanced keyboard. Pressing the Fn key
simultaneously in combination with one of the specially marked
keys allows you to emulate a full-size keyboard.
Ctrl, Fn, and Alt keys
(Sample Illustration) Ctrl, Fn, and Alt keys
The Ctrl, Fn, and Alt keys do different things depending on the
program you are using. For more information, see your program
documentation.
Function keys
The function keys (not to be confused with the Fn key) are the 12
keys at the top of the keyboard.
(Sample Illustration) Function keys
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Using the keyboard
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F1 through F12 are called function keys because they execute
programmed functions when pressed. Used in combination with the
Fn key, function keys marked with icons execute specific functions
on the computer. For example, Fn + F9 turns the TouchPad™
ON/OFF. For more information, see “Hot key functions” on
page 165.
Special Windows® keys
Windows® key
Application key
(Sample Illustration) Special Windows® keys
Your computer’s keyboard has one key and one button that have
special functions in Windows®:
❖
❖
Windows® key—Opens the Start menu
Application key—Has a similar function as the secondary
mouse button
Overlay keys
The keys with gray numbers and symbols on the front of them form
the numeric and cursor overlay. This overlay lets you enter numeric
data or control the cursor as you would using the 10-key keypad on
a desktop computer’s keyboard.
(Sample Illustration) Numeric and cursor control overlay
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Learning the Basics
Starting a program
87
Using the overlay to type numeric data
The keys with the numbers on their right front are the numeric
overlay keys.
To turn the numeric overlay on, press Fn and F11 simultaneously.
The numeric overlay light on the system indicator panel glows
when the numeric overlay is on.
To disable the numeric overlay, hold down the Fn key and press F11
again. The numeric overlay light on the system indicator panel goes
out.
Using the overlay for cursor control
The keys with the gray arrows and symbols on their left front are
the cursor control overlay keys.
To turn the cursor control overlay on, press Fn and F10
simultaneously. The cursor control overlay light on the system
indicator panel glows when the cursor control overlay is on.
To disable the cursor control overlay, hold down the Fn key and
press F10 again. The cursor control overlay light on the system
indicator panel goes out.
Starting a program
The easiest way to start a program is to double-click the name of
the file that contains the information you want to work on. To find
the file, use the Start menu or Windows® Explorer.
If you prefer to open the program first, you have four options. You can:
❖
❖
❖
❖
Double-click the icon for the program on your desktop
Use the Start menu
Use Windows® Explorer to locate the program file
Use the Search programs and files field in the Start menu
The next three sections explain how to start a program from the
Start menu, Windows® Explorer, and the Search programs and files
field.
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Starting a program
88
Starting a program from the Start menu
When you install a program, the operating system usually puts an
icon in the All Programs menu. To start a program that has an icon
in the All Programs menu, follow these steps, which use the
Windows® WordPad program as an example:
1
Click Start, and then All Programs.
The Windows® operating system displays the All Programs
menu, which lists programs and program groups. If your
program is listed, go to step 3, otherwise, continue with step 2.
NOTE
If you pause with your mouse on All Programs, it will open it up. You
may need to scroll up or down to see the complete list.
2
3
Click the program group, in this example, Accessories.
The Accessories menu is displayed.
Click the program, in this example, WordPad.
WordPad opens.
To close the program, click the Close button in the upper-right
corner of the program’s window.
Starting a program from Windows® Explorer
If a program is not listed in the All Programs menu, you can start it
from Windows® Explorer. Windows® Explorer gives you a view of
your computer’s contents as a hierarchy or “tree.” You can easily
see the contents of each drive and folder on your computer. To use
this method, you should know the file name and location of the
program’s executable file (this file ends with .exe).
This example opens WordPad using Windows® Explorer.
NOTE
If you pause with your mouse on All Programs, it will open it up. You
may need to scroll up or down to see the complete list.
1
2
Click the Windows Explorer icon on the taskbar.
In the left part of the window, double-click Computer to
expand the window.
3
In the left part of the window, click the line that ends in “(C:).”
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Starting a program
89
4
In the right part of the window, double-click the folder
containing the program, in this case Program Files.
Windows® Explorer shows the contents of the Program Files
folder on the right side of the window.
5
6
In the right part of the window, double-click Windows NT.
In the right part of the window, double-click Accessories.
Windows® Explorer shows the contents of the Accessories
folder on the right side of the window.
7
In the right part of the window, double-click wordpad.
The operating system opens WordPad.
To close the program, click the Close button in the upper-right
corner of the program’s window.
Starting a program using the Search programs and files field
This example uses the Start menu’s Search programs and files field
to start WordPad:
1
Click Start to display the Start menu.
The Search programs and files field appears at the bottom of
the Start menu.
Search programs
and files field
(Sample Image) Search programs and files field in Start menu
2
Start typing the program’s name (wordpad) in the Search
programs and files field.
As you type, all matching files and programs are displayed in a
separate window.
3
In the search results window, click WordPad under Programs.
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Saving your work
90
Saving your work
Before you turn off the computer using the Shut down command,
save your work on the internal storage drive, external media, flash
media, or optical disc. This is one of the most important rules of
computing.
When you turn off the computer using the Sleep or Hibernate
commands, your work should be there when you resume.
Many programs offer a feature that saves documents at regular
intervals. Check your program’s documentation to see if it has an
automatic save feature.
Saving files
1
Click on the arrow in the upper-left corner of your
Windows®-based application to display the drop-down menu,
and then click Save.
If you are working with a document that already has a file
name, this is all you need to do. If you created a new document,
your program displays a Save As dialog box.
Use this dialog box to specify where to store the document and
to give it a file name.
(Sample Image) Save As dialog box
2
3
Choose the drive and folder where you want your file to be
stored.
Type a file name, then click Save.
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Learning the Basics
Printing your work
91
File names
The Windows® operating system supports long file names that can
contain up to 260 characters and can include spaces. Some
applications do not support long file names and require file names
limited to no more than eight characters.
You may use all the letters, numbers, and other characters on the
keyboard, except for these characters: \ / ? : * " > < |. File names
are not case-sensitive.
Using a file extension
Most programs assign an extension to the file name that identifies
the file as being created in the program with a particular format. For
example, Microsoft® Word saves files with a .doc/.docx extension.
Any file name with an extension of “.doc/.docx” is assumed to be a
Microsoft® Word file. Creating your own extension is usually
unwise, since the program is unlikely to recognize a strange
extension and may refuse to handle your file correctly.
TECHNICAL NOTE: By default, the Windows® operating system does
not show file extensions. For information on showing or hiding file
extensions, see your Windows® online Help.
Printing your work
Ensure the operating system is set up for your printer as described
in “Setting up a printer” on page 70.
HINT: You only need to set up the printer the first time you connect it.
If you use more than one printer or are changing printers, you will
need to set up the Windows® operating system to run with the
additional printer(s).
To print a file:
1
If your printer is not on, turn it on now.
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Backing up your work
92
2
Click on the arrow in the upper-left corner of your
Windows®-based application to display the drop-down menu,
and then click Print.
The program displays a Print dialog box.
(Sample Image) Print dialog box
3
4
Specify the print parameters. For example, the range of pages
and number of copies to print.
Click Print.
Backing up your work
Back up all the files you create in case something happens to your
computer. You can back up your files to different types of media
such as CDs, DVDs, external storage media, or to a network, if
available.
To back up several files at one time, use the Microsoft® Windows®
Backup program preinstalled on the computer’s internal storage
drive. Also see “Backing up your data or your entire computer with
the Windows® operating system” on page 155.
HINT: Backing up all the files on your internal storage drive may take
a considerable amount of time and multiple CDs/DVDs. You may
prefer to use a high-capacity backup system, such as an external
hard drive.
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Toshiba’s online resources
93
Restoring your work
To restore information from your backup media to your internal
storage drive, use the Restore option in the Windows® Backup and
Restore program. Look in the online Help or your operating system
documentation for information on restoring files.
(Sample Image) Backup and Restore screen
TECHNICAL NOTE: When restoring files, the backup program
prompts you if you try to overwrite a file that already exists on the
internal storage drive. Make sure the backup version is the one you
Toshiba’s online resources
Toshiba maintains a number of online sites to which you can
connect. These sites provide information about Toshiba products,
give help with technical questions and keep you up to date with
future upgrades. For more information, see “Contacting Toshiba”
on page 157.
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Chapter 3
Mobile Computing
This chapter covers all aspects of using your computer while
traveling.
Toshiba’s energy-saver design
Your computer enters a low-power suspension mode when it is not
being used, thereby conserving energy and saving money in the
process. It has a number of other features that enhance its energy
efficiency.
Many of these energy-saving features have been preset by Toshiba.
We recommend you leave these features active, allowing your
computer to operate at its maximum energy efficiency, so that you
can use it for longer periods while traveling.
Running the computer on battery power
The computer contains a removable Lithium-Ion (Li-Ion) battery
that provides power when you are away from an AC outlet. You can
recharge it many times.
94
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Mobile Computing
Running the computer on battery power
95
Battery Notice
Battery life rating is for comparison purposes only, and does not
indicate the battery life that will be obtained by any individual user.
Actual battery life may vary considerably from specifications
depending on product model, configuration, applications, power
management settings and features utilized, as well as the natural
performance variations produced by the design of individual
components. The battery life rating is only achieved on the select
models and configurations tested by Toshiba under the specific test
settings at the time of publication and is not an estimate of a
system’s battery life under any conditions other than the specific
test settings.
Recharge time varies depending on usage. Battery may not charge
while the computer is consuming full power. After a period of time,
the battery will lose its ability to perform at maximum capacity and
will need to be replaced. This is normal for all batteries. To
purchase a new battery pack, see the accessories information
included with your computer or visit the Toshiba Web site at
your Toshiba computer.
To ensure that the battery maintains its maximum capacity,
operate the computer on battery power at least once a month. The
Lithium-Ion battery has no memory effect so it is not necessary to
let the battery fully discharge each time. However, for better
accuracy of the battery meter, it is helpful to fully discharge the
battery periodically. Please see “Maintaining your battery” on
page 108 for procedures. If the computer is continuously operated
applicable to your system), for an extended period (more than a
month), the battery may fail to retain a charge. This may shorten the
life of the battery, and may cause the battery meter to be inaccurate.
NOTE
For optimum optical media performance, it is recommended that you
play DVDs while running the computer on AC power. For more
information about Windows® power plans, see “Power Plans” on
page 102.
The computer also has an internal real-time-clock (RTC) battery.
The RTC battery powers the RTC memory that stores your system
configuration settings and the current time and date information. It
maintains this information for up to a month while the computer is
turned off.
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TECHNICAL NOTE: Depending on your system, the RTC battery may
only charge while the computer is turned on.
Power management
Your computer ships with the power management options preset
to a configuration that will provide the most stable operating
environment and optimum system performance for both AC power
and battery modes.
Changes to these settings may result in system performance or
stability issues. Users who are not completely familiar with the power
management component of the system should use the preset
configuration. For assistance with setup changes, contact Toshiba’s
Customer Support Center.
Using additional batteries
If you travel and need to use your computer for many hours without
an AC power source, you may purchase a battery module for use in
the computer, or carry additional charged battery packs with you.
For more information on batteries and accessories, see
Charging batteries
The battery needs to be charged before you can use it to power the
computer.
Never leave batteries in the battery charger for more than a week at a
time. Doing so may reduce the potential charge of the battery.
Always use the battery charger specified by Toshiba. You can order a
Toshiba battery charger from Toshiba’s Web site at
NOTE
Battery charge time may vary depending on the applications, power
management settings, and features used.
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Charging the main battery
To charge the main battery while it is in your computer, plug the
computer into a live electrical outlet. The battery charges whether
the computer is on or off.
TECHNICAL NOTE: The recharging of the battery cannot occur when
your computer is using all of the power provided by the AC adaptor to
run applications, features, and devices. Your computer's Power Options
utility can be used to select a power level setting that reduces the power
required for system operation and will allow the battery to recharge.
The battery may not start charging immediately under the following
conditions:
❖
The battery is extremely hot or cold.
To ensure that the battery charges to its full capacity, wait until
it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to
26 degrees Celsius).
❖
The battery is almost completely discharged.
Leave the power connected and the battery should begin
charging after a few minutes.
HINT: Once the battery is fully charged, we recommend that you
operate your computer on battery power until the battery discharges
completely. Doing this extends battery life and helps ensure accurate
monitoring of battery capacity.
Charging the RTC battery
Your computer has an internal real-time clock (RTC) battery. The
RTC battery powers the System Time Clock and BIOS memory
used to store your computer’s configuration settings. When fully
charged, it maintains this information for up to a month when the
computer is powered off.
The RTC battery may have become completely discharged while
your computer was shipped, resulting in a CMOS error message
during startup. The error message may vary by computer model.
NOTE
Depending on your system, the RTC battery may only charge while
the computer is turned on.
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To recharge the RTC battery, plug the computer into a live electrical
outlet and leave the computer powered on for 24 hours.
NOTE
It is seldom necessary to charge the RTC battery because it charges
while the computer is on. If the RTC battery is low, the real-time
clock and calendar may display the incorrect time and date or stop
working.
When Hibernation mode is enabled and the RTC battery is
completely discharged, a warning prompts you to reset the real-time
clock.
The computer can be used while the RTC battery is being charged,
although the charging status of the RTC battery cannot be
monitored.
Monitoring main battery power
The computer’s main battery light gives you an indication of the
main battery’s current charge.
❖
Glows amber while the main battery is being charged
(AC adaptor connected)
❖
❖
Glows green when the main battery is fully charged
Is unlit when the battery has discharged, the battery is not
charging, or the AC adaptor is not plugged into the computer or
AC outlet
NOTE
Battery life and charge time may vary, depending upon power
management settings, applications and features used.
❖
Flashes amber when the main battery charge is low and it is
time to recharge the main battery or plug in the AC adaptor
NOTE
If the AC power light flashes amber during charging, either a battery
pack is malfunctioning, or it is not receiving correct input from the
AC power supply.
Disconnect the AC power cord/cable and remove the battery pack.
See “Changing the main battery” on page 104 for information on
replacing the main battery.
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HINT: Be careful not to confuse the battery light ( ) with the
ON/OFF light ( ).
When the ON/OFF light flashes amber, it indicates that the system is
suspended (using the Windows® operating system Sleep command).
Power
button
System indicator lights
Wireless indicator light
Numeric
overlay light
AC power light
ON/OFF light
Battery light
Cursor control
overlay light
Internal storage drive light
Memory card reader light
(Sample Illustration) Power and battery light locations
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Determining remaining battery power
NOTE
Wait a few moments after turning on the computer before trying to
monitor the remaining battery power. The computer needs this time
to check the battery’s remaining capacity and perform its
calculations.
Move the pointer over the power icon in the notification area, see
“Finding your way around the desktop” on page 112 for more
information on the notification area. A pop-up message displays the
remaining battery power as a percentage.
With repeated discharges and recharges, the battery’s capacity
gradually decreases. A frequently used older battery does not power
the computer for as long as a new battery, even when both are fully
charged.
TECHNICAL NOTE: The computer drains the battery faster at low
temperatures. Check your remaining charge frequently if you are
working in temperatures below 50 degrees Fahrenheit.
The computer calculates the remaining battery charge based on your
current rate of power use and other factors such as the age of the
battery.
What to do when the main battery runs low
When the main battery runs low you can:
❖
❖
Plug the computer into an external power source and recharge
the main battery
Place the computer into Hibernation mode and replace the
main battery with a charged spare (not included with your
computer)
❖
Save your work and turn off the computer
If you do not manage to do any of these things before the main
battery completely runs out of power, the computer automatically
enters Hibernation mode and turns itself off. Hibernation mode
keeps track of where you were, so that when you turn on the power
again, you can continue where you left off.
If you have Hibernation mode enabled (the default), the computer
copies the details of your open programs and files to the internal
storage drive before shutting down. For more information on using
Hibernation, see “Hibernation mode” on page 72.
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Setting battery notifications
You can set two notifications. Each notification can be set to alert
you when a specified percentage of remaining battery power has
been reached. You can also set the computer to enter Sleep mode or
Hibernation mode or to completely power down when the
notification goes off.
To change the default notification settings:
1
2
3
4
Click Start, Control Panel, System and Security, and then
Power Options.
The Power Options window appears.
Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.
Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.
Double-click Battery to display the battery options.
(Sample Image) Advanced settings tab of Power Options screen
Configure the alarm settings to suit your needs.
5
Conserving battery power
How long a fully charged battery pack lasts when you are using the
computer depends on a number of factors, such as:
❖
How the computer is configured
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❖
❖
How much you use the internal storage drive or other optional
devices
Where you are using the computer, since operating time
decreases at low temperatures
There are various ways in which you can conserve power and
extend the operating time of your battery:
❖
Enable Sleep or Hibernation, which saves power when you turn
off the computer and turn it back on again
❖
Use the Windows® power-saving option plans
These power-saving options control the way in which the computer
is configured. By using them, you can increase the length of time
you can use the computer before you need to recharge the battery.
Microsoft® has combined these options into preset Power Plans.
Using one of these power plans lets you choose between maximum
power savings and peak system performance. You may also set
individual power-saving options to suit your own needs.
The following sections describe how to choose a Power Plan and
discuss each power-saving option.
Power Plans
You can choose a predefined Power Plan or select your own
combination of power options. To do this:
1
Click Start, Control Panel, System and Security, and then
Power Options.
The Windows® Power Options window appears.
(Sample Image) Windows® Power Options window
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Monitoring main battery power
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2
3
Select an appropriate plan for your work environment or create
your own custom plan.
Click Create a power plan in the left pane to set up a new
plan.
NOTE
To edit a plan or to edit advanced settings, continue to the following
steps.
4
Click Change plan settings to choose the plan you want to
edit.
This screen allows you to change basic settings.
5
Click Change advanced power settings to access settings for
battery notification levels, internal storage drive power save
time, etc.
You can click on the plus signs to expand each item and to see
what settings are available for each item.
6
Click OK to save the plan changes you have performed.
By default the two power plans Balanced and Power Saver are
satisfactory for most people and do not need to be edited. The
Power Saver plan is the best used for maximum battery time. The
Balanced plan is a compromise between battery time and
performance.
Using a hot key to set the Power Plan
You may use a hot key to set the Power Plan.
To set the Power Plan:
1
Press Fn and F2 simultaneously to display the Power Plan hot
key card.
(Sample Image) Power Plan hot key card
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Changing the main battery
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2
3
While continuing to press Fn, press F2 until you select the
desired Power Plan.
The Power Plan options are: Balanced and Power Saver.
Release the Fn key.
The hot key card disappears. You are now in the selected mode.
Changing the main battery
When your main battery has run out of power, you have two
options: plug in the AC adaptor or install a charged main battery.
Never short circuit the battery pack by either accidentally or
intentionally bringing the battery terminals in contact with another
conductive object. This could cause serious injury or fire, and could
also damage the battery pack and computer.
❖
Never expose a battery pack to abnormal shock, vibration or
pressure. The battery pack's internal protective device could
fail, causing it to overheat or ignite, resulting in caustic liquid
leakage, or explosion or fire, possibly resulting in death or
serious injury.
TECHNICAL NOTE: To avoid losing any data, save your files and
then either completely shut down your computer or put it into
Hibernation mode before changing the main battery.
Removing the battery from the computer
To remove the battery:
1
2
Save your work.
Turn off the computer or place it in Hibernation mode
according to the instructions in “Using and configuring
Hibernation mode” on page 76.
3
4
Unplug and remove any cables connected to the computer,
including the AC adaptor.
Close the display panel and turn the computer upside down.
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5
Slide the battery release lock to the unlocked position.
(Sample Illustration) Unlocking the battery release lock
6
7
Slide the battery release latch to release the battery.
Pull the discharged battery out of the computer.
(Sample Illustration) Removing the battery
If the battery is leaking or its case is cracked, put on protective
gloves to handle it, and discard it immediately. Always dispose of
used battery packs in compliance with all applicable laws and
regulations. Put insulating tape, such as cellophane tape, on the
electrode during transportation to avoid a possible short circuit, fire
or electric shock. Failure to do so could possibly result in serious
injury.
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Inserting a charged battery
To insert a battery:
1
Wipe the terminals of the charged battery with a clean cloth to
ensure a good connection.
2
Insert the charged battery into the slot until the latch clicks.
The battery pack has been designed so that you cannot install it
with reverse polarity.
If the battery does not slide into the slot easily, move the battery
release lock to the unlocked position and try again. Do not force the
battery into position.
(Sample Illustration) Inserting the battery
Slide the battery release lock to the locked position.
3
(Sample Illustration) Locking the battery release lock
Turn the computer right side up.
4
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Taking care of your battery
107
5
6
Reconnect any cables that were removed in step 3 of
“Removing the battery from the computer” on page 104.
Restart the computer.
Taking care of your battery
The following sections offer tips on how to take care of your battery
and prolong its life.
Safety precautions
❖
If the battery pack produces an odor, overheats or changes
color or shape while it is being used or charged, turn off the
computer’s power immediately and disconnect the power
cord/cable from the power socket. Carefully remove the battery
pack from the computer.
❖
❖
Do not try to disassemble a battery pack.
Do not overcharge or reverse charge a battery. Overcharging
will shorten its life, and reverse charging could damage it.
❖
Avoid touching the metal terminals of the battery with another
metal object. Short-circuiting the battery can cause it to
overheat and may cause damage to the battery or the computer.
❖
❖
❖
Do not incinerate a spent battery, as this could cause it to
explode and release caustic liquid.
If a battery is leaking or damaged, replace it immediately. Use
protective gloves when handling a damaged battery.
To replace the main battery, use an identical battery that you
can purchase through the Toshiba Web site at
❖
A reverse polarity condition should be avoided with all
batteries. The main battery is designed so that it cannot be
installed in reverse polarity.
❖
❖
❖
Charge the battery only in the computer or in a battery charger
designated as an approved option.
When you install the battery pack, you should hear a click
when it is seated properly.
Do not expose the battery pack to fire. The battery pack could
explode.
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Taking care of your battery
108
Maintaining your battery
Fully discharging your battery pack will allow better accuracy of
the battery meter.
To fully discharge your battery pack:
❖
Periodically, disconnect the computer from a power source and
operate it on battery power until the battery pack fully
discharges. Before doing so, follow the steps below:
1
2
Turn off the computer’s power.
Disconnect the AC adaptor and turn on the computer’s
power. If it does not turn on, go to step 4.
3
4
Operate the computer on battery power for five minutes. If
the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully
discharged. If the battery light flashes or there is some
other warning to indicate a low battery, go to step 4.
Connect the AC adaptor to the computer and the
power cord/cable to a power outlet. The DC-IN or AC
power-light should glow green, and the battery light
should glow amber to indicate that the battery pack is
being charged. If the DC-IN or AC power-light indicator
does not glow, power is not being supplied. Check the
connections for the AC adaptor and power cord/cable.
5
Charge the battery pack until the battery light glows green.
❖
❖
If you have extra battery packs, rotate their use.
If you will not be using the system for an extended period,
more than one month, remove the battery pack.
❖
❖
If you are not going to use the computer for more than eight
hours, disconnect the AC adaptor.
Store spare battery packs in a cool dry place out of direct
sunlight.
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Disposing of used batteries
109
Disposing of used batteries
The life of a battery pack depends on usage. When the battery pack
needs replacing, the main battery light flashes amber shortly after
you have fully recharged the battery.
You must discard a battery if it becomes damaged.
Never attempt to dispose of a battery pack by burning or by
throwing it into a fire, and never allow exposure to a heating
apparatus (e.g., microwave oven). Heat can cause a battery pack to
explode and/or release caustic liquid, both which may possibly
cause serious injury.
Always dispose of used battery packs in compliance with all
applicable laws and regulations. Put insulating tape, such as
cellophane tape, on the electrode during transportation to avoid a
possible short circuit, fire or electric shock. Failure to do so could
possibly result in serious injury.
Always use the battery pack supplied as an accessory or an
equivalent battery pack specified in the User's Manual. Other
battery packs have different voltage and terminal polarities. Use of
non-conforming battery packs could generate smoke or cause fire or
rupture, possibly resulting in serious injury.
After repeated use, the batteries will finally lose their ability to hold
a charge and you will need to replace them. Under certain
applicable laws and regulations, it may be illegal to dispose of old
batteries by placing them in the trash.
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old
batteries or how to dispose of them properly. If you cannot find the
information you need elsewhere, call Toshiba at: (800) 457-7777.
In addition, Toshiba’s recycling initiatives include recycling
programs, events and consumer promotions. For details, please visit
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Traveling tips
110
Toshiba is dedicated to preserving the environment by sponsoring
Call2Recycle™, a program of the Rechargeable Battery Recycling
Corporation. For more information and for drop-off locations, visit
www.rbrc.org or call 1-800-822-8837.
Notice regarding CR coin cell batteries, applicable to California,
U.S.A. only:
Perchlorate Material - special handling may apply.
Traveling tips
The environmental precautions listed in “Getting comfortable with
your computer” on page 29, also apply while traveling.
❖
Never leave your computer on a sunny ledge or in a place
where it could get wet or covered in dust.
❖
Always travel with the computer in a carrying case. Toshiba
offers a choice of carrying cases for the computer. They all
provide plenty of extra space for manuals, power cords, and
compact discs. Contact your authorized Toshiba representative
for more information or visit Toshiba’s Web site at
TECHNICAL NOTE: When traveling by air, you may be required to
pass your computer through airport security equipment. The X-ray
equipment will not harm your computer.
NOTE
NOTE
Before using your computer aboard an aircraft, make sure the
Wireless antenna is OFF if your computer has wireless LAN
capability.
To enable or disable wireless communication, use the Hot Key
Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on
page 161.
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Chapter 4
Exploring Your Computer’s
Features
In this chapter, you will explore some of the special features of your
computer.
Exploring the desktop
The desktop is the launching pad for everything you can do in
the Windows® operating system. You can use its features to start
programs, find documents, set up system components, and perform
most other computing tasks.
HINT: The illustrated examples in this guide may appear slightly
different from the screens displayed by your system. The differences
are not significant and do not indicate any change in the functionality
of your system.
111
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Exploring Your Computer’s Features
Exploring the desktop
112
Finding your way around the desktop
Your computer’s desktop includes several standard features: icons,
Start button, taskbar, notification area, and background pattern.
Icons
Start button
Taskbar
Notification area
(Sample Image) Windows® operating system desktop
Icons
An icon represents a folder, file, or program that can be quickly
activated by double-clicking the icon.
You can create a new desktop icon for any folder, file, or program
by dragging the element’s icon from its location in a window to the
desktop area.
You may see various icons displayed on your system desktop, for
example:
Recycle Bin—Holds files you have deleted. You may be able to
retrieve these files until you empty the Recycle Bin.
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113
Exploring the desktop
❖ TECHNICAL NOTE: If you delete a large number of files or very
large files from the internal storage drive, there may be
insufficient space available in the Recycle Bin to hold these files.
In this case, Windows® will prompt you to either permanently
delete the file(s) or cancel the deletion.
❖ If you delete a file (of any size) from an external media or flash
media, it does not go into the Recycle Bin. The file is
permanently deleted.
❖ Permanently deleted files cannot be recovered from the Recycle
Bin.
For more information on the Recycle Bin, see Windows® online
Help.
NOTE
If you place the pointer over an icon, a popup description of the file
contents appears.
Your desktop may contain other icons depending on your
configuration. See Windows® online Help for more specific
information on each icon and how to use it.
Start button
You use the Start button to:
❖
❖
❖
❖
❖
❖
Start programs
Open documents
Adjust system settings
Find files
Access Windows® Help and Support
Suspend system activity and shut down the computer
NOTE
Whenever a procedure in this User’s Guide instructs you to click
Start, it means that you should click the Start button.
Taskbar
Each time you open a program, a button associated with that
program appears on the taskbar. With some programs, a button
appears on the taskbar for each document or window you open. You
can use these buttons to quickly switch between the programs or
windows.
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Exploring Your Computer’s Features
Setting up for communications
114
To make a program or window the currently active one, click the
associated taskbar button.
Notification area
The notification area displays icons of tasks or programs that run
continuously in the background and displays notifications. To learn
more about each task, position the pointer over the icon for a few
moments and a short description of the task appears.
Typical tasks in the notification area are Current time, Power usage
mode, network connectivity status, and speaker volume.
To activate a specific task, click the appropriate notification area
icon.
Setting up for communications
To connect to the Internet, or use an online service, you need:
❖
❖
A browser or communications program
An Internet Service Provider (ISP) or online service if you plan
to use the Internet
❖
A way to connect to the ISP (for example Wi-Fi®/LAN, etc.)
Using Wireless LAN connectivity
NOTE
Wireless connectivity and some features may require you to
purchase additional software, external hardware or services.
Availability of public wireless LAN access points may be limited.
Your system comes with a LAN module. This is a technology that
expands wireless communication beyond networking equipment,
and can connect many different kinds of electronic devices without
the need for cables.
For information on how to set up a wireless connection, refer to
your wireless networking device documentation or your network
administrator.
To turn your wireless communication ON/OFF, press Fn + F8.
NOTE
To enable or disable wireless communication, use the Hot Key
Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on
page 161.
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Exploring audio features
NOTE
When the Wireless antenna is ON, the wireless indicator light will
be lit.
For help with common Wi-Fi® networking problems, see “Wireless
networking problems” on page 151.
Connecting your computer to a network
You can connect your computer to a network to increase its
capabilities and functionality using one of its communication ports.
Accessing a network
To access a network, connect an Ethernet cable to the Network port
(RJ45) on your computer. For specific information about
connecting to the network, consult your network administrator.
Many hotels, airports, and offices offer Wi-Fi® access. If your
computer has Wi-Fi®, ask them for help when connecting to their
Wi-Fi® network.
Exploring audio features
You can use your computer to record sounds using the computer’s
internal microphone or an optional external microphone. You can
listen to sound files or audio CDs using the built-in speakers,
headphones, or external speakers.
Recording sounds
You may record sounds using the computer’s internal microphone
or by connecting an optional external microphone.
Using a microphone
1
If you want to use an external microphone, connect it to the
computer.
2
Click Start, All Programs, Accessories, and then Sound
Recorder.
Start Recording/Stop Recording button
(Sample Image) Sound Recorder screen
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Exploring Your Computer’s Features
Exploring audio features
116
3
4
Click the Start Recording button.
Speak normally into the microphone.
NOTE
For better sound quality, you may need to speak closer to the internal
microphone.
5
When you have finished recording, click the Stop Recording
button.
The Save As dialog box appears.
6
To save the file, type a file name, and then click Save.
Using external speakers or headphones
Your computer is equipped with a full stereo sound system with
internal speakers. Instead of using the internal speakers, you can
connect headphones or a pair of external stereo speakers.
Before putting on headphones to listen, turn the volume down. Do
not set the volume too high when using headphones. Continuous
exposure to loud sound can harm your hearing.
TECHNICAL NOTE: When using amplified speakers, use speakers
that require an external power source. Other types of speakers will be
inadequate to produce sound from the computer.
To play back sound files through external speakers or headphones:
1
2
Locate the headphone jack on the computer.
Using any necessary adapters, plug the cable from the
headphones or external speakers into the headphone jack.
The headphone jack requires a 16-ohm stereo mini connector.
To adjust the volume:
❖
❖
For external speakers, use the volume controls on each speaker.
For headphones, use the computer’s volume control.
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Exploring Your Computer’s Features
117
Using the Web Camera
Using the Web Camera
Your computer may come with a built-in Web Camera. With this
Web Camera you can do the following:
❖
❖
Take pictures and record videos with your computer
Chat with others and have them see you while using instant
messaging (IM) programs
❖
Have video conference calls
NOTE
To email, instant message or video conference, you must be
connected to the Internet.
Depending on your computer model, the process of sending email,
taking pictures or recording video messages may vary.
The Web Camera software, by default, should already be running.
The Web Camera indicator light glows when the Web Camera is
active. For more information on the software, click Start, All
Programs, TOSHIBA, Utilities, and then Web Camera
Application Help.
Using the Memory card reader
The Memory card reader supports the use of Secure Digital™
(SD™) and MMC® (MultiMediaCard®) media. These media can be
used with a variety of digital products: digital music players,
cellular phones, PDAs, digital cameras, digital video camcorders,
etc.
To use a micro or mini SD™ Card, an SD™ adapter is required.
The Memory card reader may also support other types of media.
NOTE
Do not use the Copy Disk function for this type of media. To copy
data from one media to another, use the drag-and-drop feature of the
Windows® operating system.
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Exploring Your Computer’s Features
Using the Memory card reader
118
Inserting memory media
The following instructions apply to all types of supported media
devices.
1
2
Turn the media so that the contacts (metal areas) are face down.
Push the media into the adapter until it locks in place.
(Sample Illustration) Inserting memory media
When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.
Removing memory media
1
Prepare the card for removal by clicking on the Show hidden
icons button ( ), if necessary, in the notification area and then
selecting the Safely Remove Hardware and Eject Media
icon.
If the system is unable to prepare the media for safe removal, a
message will tell you to try again later. If the media can be
removed now, the system displays Safe to Remove Hardware.
If the computer has a spring-loaded adapter slot, see step 2;
otherwise, skip to step 3.
2
Gently press the card inward to release it.
The card pops out slightly.
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Exploring Your Computer’s Features
Using the Memory card reader
119
3
Grasp the card and pull it straight out.
(Sample Illustration) Removing memory media
Do not remove memory media while data is being written or read.
Even when the Windows® message “copying...” disappears, writing
to the media might still be in progress and your data could be
destroyed. Wait for the indicator light to go out.
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Chapter 5
Utilities
Your computer includes several utilities designed to help you to
reconfigure your system to best meet your individual needs.
additional options, or change default options. These utilities are
described in this chapter.
NOTE
your system.
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
TOSHIBA Assist
TOSHIBA Recovery Media Creator
TOSHIBA Application Installer
Supervisor password
User password
TOSHIBA PC Diagnostic Tool Utility
Mouse Utility
TOSHIBA Hardware Setup
TOSHIBA Zooming Utility
TOSHIBA Accessibility
TOSHIBA Service Station
120
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Utilities
TOSHIBA Assist
121
TOSHIBA Assist
The TOSHIBA Assist provides quick access to computer functions
and allows you to customize a range of computer settings.
To access TOSHIBA Assist, click Start, All Programs,
TOSHIBA, Utilities, and then TOSHIBA Assist.
The TOSHIBA Assist window appears.
(Sample Image) TOSHIBA Assist window
The TOSHIBA Assist offers four categories of options:
❖
❖
❖
Secure
Protect & Fix
Optimize
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Utilities
TOSHIBA Assist
124
Optimize
The features available in this category are:
❖
❖
❖
❖
Mouse Utility
TOSHIBA Hardware Setup (Hardware Settings)
TOSHIBA Zooming Utility
TOSHIBA Accessibility
(Sample Image) TOSHIBA Assist window – Optimize tab
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TOSHIBA Recovery Media Creator
TOSHIBA Recovery Media Creator
The TOSHIBA Recovery Media Creator utility enables you to
create recovery DVDs/media that can be used to return your system
to its out-of-box state, if necessary. For detailed information on
using the utility to create recovery DVDs/media, see “Creating
recovery DVDs/media” on page 56.
TOSHIBA Application Installer
The TOSHIBA Application Installer allows you to reinstall the
drivers and applications that were originally bundled with your
computer.
To reinstall drivers and applications:
1
Click Start, All Programs, My Toshiba, and then TOSHIBA
Application Installer.
2
Click Next.
(Sample Image) TOSHIBA Application Installer screen
Click the item you want to install.
3
(Sample Image) TOSHIBA Application Installer selection screen
4
Click Install, then follow the on-screen prompts to complete
the installation process.
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Utilities
Setting passwords
126
Setting passwords
Setting a password lets you walk away from your computer while
providing additional protection for your files. When you set a
password, you must enter the password before you can work on
your computer again.
TOSHIBA supports several types of passwords on your computer:
❖
An instant password—Secures your open programs and files
when leaving the computer temporarily.
NOTE
You need to have created a password for your Windows® account to
use an instant password.
❖
❖
A power-on password—Prevents unauthorized users from
starting the computer.
A supervisor password—Prohibits unauthorized users from
accessing certain functions such as TOSHIBA Hardware
Setup. This is useful if more than one person uses the
computer.
When setting up passwords, keep the following in mind:
❖
The user password can be set up under the supervisor
password.
❖
The supervisor password must be set before the user password,
or the user password must be deleted and then re-entered after
the supervisor password is set.
Using an instant password
An instant password secures your system with a single keystroke.
Use this feature when you leave your desk for a few minutes and do
not want to turn off the computer.
To use an instant password, press Fn + F1.
To unlock your system, press any key or touch the pointing device
and the Windows® Logon screen will appear. Select your user name
and enter your password, if any.
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Utilities
Setting passwords
127
Using a supervisor password
A supervisor password prevents other users from changing
hardware configuration options.
Setting a supervisor password
If you choose to set a supervisor or user password, TOSHIBA
strongly recommends that you save your password in a location
where you can later access it should you not remember it.
TOSHIBA is not responsible for any losses that may occur to you, your
organization or others as a result of the inability to access your
computer.
To set a supervisor password:
1
Click Start, All Programs, TOSHIBA, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.
On the left side, click the Secure tab.
Click the Supervisor Password icon.
2
3
The Supervisor Password tab of the TOSHIBA Password
Utility window appears.
(Sample Image) Supervisor Password tab
4
5
Click Registered.
Enter your password, and then enter it again to verify.
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Utilities
Setting passwords
128
6
Click OK.
The supervisor password utility dialog box appears.
7
8
Select Able to run HWSetup or Unable to run HWSetup
and then Click OK.
Restart the system to complete the process.
Deleting a supervisor password
To delete a supervisor password:
1
Click Start, All Programs, TOSHIBA, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.
On the left side, click the Secure tab.
Click the Supervisor Password icon.
2
3
The Supervisor Password tab of the TOSHIBA Password
Utility window appears.
4
Click Not Registered.
A pop-up screen appears asking for a password.
Enter the password, then click OK.
Click OK to exit.
5
6
7
Restart the system to complete the process.
Using a user password
A user password provides power-on password protection.
Setting a user password
If you choose to set a supervisor or user password, TOSHIBA
strongly recommends that you save your password in a location
where you can later access it should you not remember it.
TOSHIBA is not responsible for any losses that may occur to you, your
organization or others as a result of the inability to access your
computer.
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Utilities
Setting passwords
129
To register a password for the power-on password functions:
1
Click Start, All Programs, TOSHIBA, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.
On the left side, click the Secure tab.
Click the User Password icon.
Click Registered.
2
3
4
5
6
7
Enter your password, and then enter it again to verify.
Click OK.
Click OK to exit.
Deleting a user password
To cancel the power-on password function:
1
Click Start, All Programs, TOSHIBA, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.
On the left side, click the Secure tab.
Click the User Password icon.
2
3
4
5
Click Not Registered.
Follow the on-screen instructions to remove the user password.
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Utilities
130
TOSHIBA PC Diagnostic Tool Utility
TOSHIBA PC Diagnostic Tool Utility
This utility can help diagnose problems with devices in your
computer. Refer to the online Help documentation within the
application for additional help.
NOTE
The TOSHIBA PC Diagnostic Tool utility may show tests for features
you do not have. This is normal and does not indicate a problem.
To use the TOSHIBA PC Diagnostic Tool utility:
1
Click Start, All Programs, TOSHIBA, Utilities, and then
PC Diagnostic Tool, or click the PC Diagnostic Tool icon in
the Protect & Fix tab of TOSHIBA Assist.
The TOSHIBA PC Diagnostic Tool window appears.
2
Click the Diagnostic Tool tab.
(Sample Image) TOSHIBA PC Diagnostic Tool window
3
NOTE
4
Select the devices that you would like to test by clicking the
check box that appears to the left of the device.
Click the + (plus) and - (minus) symbols to expand and collapse the
categories.
Click Start Diagnostics when you are ready to begin the tests.
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Utilities
Mouse Utility
131
Mouse Utility
The Mouse utility allows you to change your pointing device or
mouse settings.
To access the Mouse utility:
1
Click Start, Control Panel, Hardware and Sound, and then
under Devices and Printers, click Mouse, or click the Mouse
icon in the Optimize tab of TOSHIBA Assist.
The Mouse Properties screen appears.
The settings you can change are divided into these categories:
❖
❖
❖
❖
Buttons
Pointers
Pointer Options
Hardware
You may see additional categories depending on your
particular pointing device.
2
Adjust the settings as desired, then click OK.
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Utilities
TOSHIBA Hardware Setup
132
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup is the TOSHIBA configuration
management tool available through the Windows® operating
system. To access it:
❖
Click Start, All Programs, TOSHIBA, Utilities, and then
HWSetup, or click the TOSHIBA Hardware Settings icon in
the Optimize tab of TOSHIBA Assist.
The TOSHIBA HWSetup screen appears.
(Sample Image) TOSHIBA HWSetup screen – General tab options
The TOSHIBA HWSetup screen may have the following tabs:
❖
Boot Priority—Allows you to change the sequence in which
your computer searches the drives for the operating system
You can also manually choose the Boot Priority by pressing the
power button to power on the computer, then quickly pressing
the F12 key.
Select the boot device by pressing the arrow keys, then
pressing the Enter key.
NOTE
Since the system is a quick-booting system, you must press the keys
immediately after pressing the power button.
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Utilities
❖
Display—Allows you to change various default settings for the
built-in display
NOTE
When the computer restarts, it remembers the last configuration. If
data does not appear on the display you are using after starting in
Sleep mode, press Fn + F5. For more information, see “Directing the
display output when you turn on the computer” on page 68.
❖
❖
General—Allows you to view the current BIOS version or
change certain settings back to their default values
Keyboard—Allows you to access the wake-on keyboard
function
❖
❖
❖
LAN—Allows you to set networking functions
Password—Allows you to set a user password
USB—Allows you to enable or disable USB Legacy Emulation
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Utilities
TOSHIBA Zooming Utility
134
TOSHIBA Zooming Utility
This utility allows you to select which applications will work with
the zoom in/out hot keys (see “Zoom (Display resolution)” on
page 174). You may select all applications or any subset of the
following:
❖
❖
❖
❖
❖
Microsoft® Internet Explorer®
Microsoft® Office
Windows Media® Player
Adobe® Acrobat® Reader®
Icons on the desktop
To access the TOSHIBA Zooming Utility:
1
Click Start, All Programs, TOSHIBA, Utilities, and then
Zooming Utility.
The TOSHIBA Zooming Utility Properties screen appears.
(Sample Image) TOSHIBA Zooming Utility Properties screen
2
3
Select the desired option(s).
Click OK.
The zoom in and zoom out hot keys will now work with the
applications you selected.
To zoom in, hold down the Fn key and press 2; to zoom out, hold
down the Fn key and press 1.
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Utilities
TOSHIBA Accessibility
135
TOSHIBA Accessibility
The TOSHIBA Accessibility utility allows you to use the Fn key to
create a hot key combination with one of the function keys without
pressing the two keys simultaneously as is usually required. Using
Accessibility lets you make the Fn key a sticky key, meaning you can
press it once, release it, and then press a function key to activate the
hot key function.
(Sample Image) TOSHIBA Accessibility window
To use TOSHIBA Accessibility:
1
Click Start, All Programs, TOSHIBA, Utilities, and then
Accessibility, or click the Accessibility icon in the Optimize
tab of TOSHIBA Assist.
The TOSHIBA Accessibility window appears.
Check the Use Fn-StickyKey box.
Put a check mark next to the desired option.
Click OK.
2
3
4
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Utilities
TOSHIBA Service Station
136
TOSHIBA Service Station
The TOSHIBA Service Station helps you keep your new computer
running at its best by notifying you when updated software,
firmware, documentation or other information is available for your
computer. The TOSHIBA Service Station will alert you when
updates are available, and you can then choose to install the updates
if you wish.
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Chapter 6
If Something Goes Wrong
Some problems you may encounter when using your computer are
relatively easy to identify and solve. Others may require help from
your network administrator or the manufacturer of the software
program.
This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding. You
can exit the failed program without shutting down the operating
system or closing other programs.
To close a program that has stopped responding:
1
Press Ctrl, Alt, and Del simultaneously (once), then click Start
Task Manager.
The Windows® Task Manager window appears.
137
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If Something Goes Wrong
Problems when you turn on the computer
138
2
3
4
Click the Applications tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue
working. If it does not, continue with the next step.
Close the remaining programs one by one by selecting the
program name, then End Task.
Closing all programs should allow you to continue working. If
it does not, power off your computer and then restart it.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adaptor and power cord/cable
properly or installed a charged battery.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.
Verify that the computer is on by looking at the ON/OFF indicator.
If the indicator is glowing, the computer is on. Also, try turning the
computer off and then on.
If you are using an AC adaptor, verify that the computer is receiving
power from the external power source by looking at the AC power
light. If the indicator is glowing, the computer is connected to a live
external power source.
The computer starts but when you press a key nothing
happens.
Verify that the active program accepts text input. Try clicking your
mouse on an area where you can type text and try typing again.
Your computer may be in Sleep mode and have a software or
resource conflict. When this happens turning the power on returns
you to the problem instead of restarting the system. To clear the
condition, press Ctrl, Alt, and Del simultaneously. Then shut down the
computer via software, or follow the steps if your program stops
responding (see “Problems that are easy to fix” on page 137).
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If Something Goes Wrong
Problems when you turn on the computer
139
The computer displays the WARNING RESUME FAILURE/Windows Error
Recovery – Windows did not shut down successfully message.
To continue, select Start Windows normally. This can happen if
the computer was put into Sleep mode and the battery has
discharged. If you performed a shutdown before this message was
shutting down.
Data stored in the computer’s memory has been lost. Data stored in
the computer’s internal storage drive may not be affected.
Always save your data even when you are using Sleep mode. If
will be lost. Your computer can be configured to warn you when the
battery is running low see “What to do when the main battery runs
low” on page 100.
If you are running on battery power, it is recommended that you do
not leave the computer in Sleep mode for long periods of time.
To charge the battery, leave the computer plugged into a live wall
outlet for several hours. For more information see “Charging
batteries” on page 96.
The AC power light is blinking.
If the AC power light is blinking, try the following steps:
1
Cut off power to the computer by disconnecting the AC adaptor
and removing the battery. The error condition will be
interrupted, and the AC power light will stop flashing.
2
Put the battery back into the computer. Do not connect the AC
adaptor. Try turning the computer on again.
If the computer starts normally, the AC adaptor may be
defective and will need to be replaced.
If the AC power light starts flashing, remove the battery, and
continue with the steps below.
3
Connect the AC adaptor to the computer. Leave the battery out
of the computer. Try turning the computer on again.
If the computer starts normally, the battery may need
charging, may be depleted, or may be defective. Turn the
computer on, insert the battery, and then leave the computer
running for several hours, which will deliver a slow, steady
“trickle-charge” to the battery. Once the battery has been
trickle-charged, it may begin working correctly again.
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If Something Goes Wrong
140
The Windows® operating system is not working
If the trickle-charging does not prove effective, visit the
Bulletin Step-Charging the computer’s battery (click the
Ask Iris® link and search for the support bulletin by name).
4
5
Connect the AC adaptor to a different power outlet, preferably
in a different room. If the computer starts normally, there may
be a problem with the AC outlet itself, or the voltage level
available from it.
Verify that the AC adaptor is the correct unit for your computer
model. The computer may not be able to start from an AC
adaptor that is rated for less current (amperage) than the
computer requires, even if the rated voltage is correct, and the
plug fits correctly in the DC-IN socket. The labels on the
bottom of the computer and the AC adaptor show the
specifications for voltage ("V") and current ("A") for each
device. The voltage level must match exactly. The amperage
rating of the AC adaptor must be equal to or greater than that
required by the computer.
The battery light is blinking when the computer is on.
If the battery light is blinking when the computer is on, this
indicates a power mismatch. Do the following:
1
Check the OUTPUT specifications on the AC adaptor
(for example, DC 19V – 3.95A)
2
Check the INPUT specifications on the bottom of the
computer.
The output specifications of the AC adaptor must match the
input specifications of the computer.
3
If the specifications do not match, locate and use the AC
adaptor that shipped with your computer. If the specifications
do match, contact Toshiba. See “Contacting Toshiba” on
page 157.
The Windows® operating system is not working
Once you are familiar with the desktop and used to the way the
operating system responds to your work routine, you can easily
detect if the operating system is not working correctly. For
example:
❖
The operating system fails to start after the initial startup
appears.
❖
The operating system takes a long time to start.
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If Something Goes Wrong
141
The Windows® operating system is not working
❖
❖
The operating system responds differently from the normal
routine.
The screen does not look right.
Unless a hardware device has failed, problems usually occur when
you change the system in some way such as installing a new
program or adding a device.
If you experience any of these problems, use the options in the
Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may have to
change your system’s configuration or verify the startup procedure
to fix the problem. To do this, use the options in the Startup menu.
To open the Startup menu:
1
2
Restart your computer.
Press F8 when your computer starts and before Windows® starts
loading.
The Windows® Advanced Boot Options menu displays these
options:
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
Repair Your Computer
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable low-resolution video (640 x 480)
Last Known Good Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Disable Driver Signature Enforcement
Start Windows® Normally
When you highlight each option using the arrow keys, Windows®
displays information about each option at the bottom after
Description.
See your Windows® documentation for further explanation.
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If Something Goes Wrong
142
The Windows® operating system is not working
NOTE
If your computer is connected to a network, the Startup menu may
display different versions of Safe mode.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: network speed, network conditions, time of
day (when everyone else is surfing, your access can be slow) and
popularity of the sites you are trying to access. If accessing a
particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the
forward slash (/). Check the spelling of each name and the syntax of
the address carefully. A single incorrect letter or missed character
will make it impossible for your browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its server may
be down for temporary repair. Try again later.
The Windows® operating system can help you
If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.
To access the Windows® operating system Help and Support:
1
Click Start, then click Help and Support, or press F1.
The Help and Support window appears.
2
Then do one or both of the following:
❖
In the Search programs and files field, type in the topic for
which you need help and follow the on-screen instructions.
❖
Click one of the options listed in the window and then
follow the on-screen instructions.
You can connect to Support Online by clicking the Ask button and
then clicking Microsoft Customer Support or by going to Toshiba
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If Something Goes Wrong
Fixing a problem with Device Manager
143
Fixing a problem with Device Manager
Device Manager provides a way to check and change the
configuration of a device.
Changing the default settings using Device Manager can cause other
conflicts that make one or more devices unusable. Device Manager
is a configuration tool for advanced users who understand
configuration parameters and the ramifications of changing them.
Checking device properties
Device Manager provides a way to view the properties of a device.
Properties include the name of the manufacturer, the type of device,
the drivers installed, and the system resources assigned to the
device.
To check a device’s properties:
1
Click Start, Control Panel, System and Security, and then
under System, click Device Manager.
2
3
To view the device(s) installed, double-click the device type.
To view the properties, double-click the device.
The operating system displays the device Properties dialog
box, which provides an array of tabs. They may include:
❖
The General tab, which provides basic information about
the device.
❖
The Resources tab, which lists resources assigned to the
device. This tab does not appear if the device is not using
resources.
❖
The Driver tab, which displays the drivers being used by
the device. This tab also provides options for updating the
driver or rolling back the driver in case the new version is
causing a problem.
The tabs that appear in the dialog box vary from one device to
another.
For more information about Device Manager, refer to Windows®
online Help.
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If Something Goes Wrong
Memory problems
144
Memory problems
that seem to be hardware or even software related. It is worthwhile
1
Click Start, and then click the Shut down button in the
lower-right corner of the Start menu.
The computer shuts down completely.
2
3
Remove the memory module, following the instructions in
“Removing a memory module” on page 45.
Reinstall the memory module, following the instructions in
“Installing a memory module” on page 39, and making sure the
module is seated properly.
4
5
Check for the error again.
If the error recurs, remove the memory module entirely and
check for the error again.
If removing the memory module eliminates the error, the
memory module may be faulty. If the error recurs without the
memory module installed, the error is not caused by the
memory module.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.
Power and the batteries
Your computer receives its power through the AC adaptor and
power cord/cable or from the system batteries (battery, optional
secondary battery, and real-time clock (RTC) battery). Power
problems are interrelated. For example, a faulty AC adaptor or
power cord/cable will neither power the computer nor recharge the
batteries.
Here are some typical problems and how to solve them:
The AC power light does not come on when you plug in the
AC adaptor and power cord/cable.
Make sure the AC adaptor and power cord/cable are firmly plugged
into both the wall outlet and the computer.
If the AC power light still does not come on, check that the wall
outlet is working properly by plugging in a lamp or other appliance.
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If Something Goes Wrong
Power and the batteries
145
The AC adaptor and power cord/cable work correctly, but the
battery will not charge.
The battery does not charge while the computer is consuming full
power. Try turning off the computer.
The battery may not be inserted correctly in the computer. Turn off
the computer, remove the battery, clean the contacts with a soft dry
cloth (if necessary) and replace the battery. See “Removing the
battery from the computer” on page 104.
The battery may be too hot or too cold to charge properly. If you
think this is the probable cause, let the battery reach room
temperature and try again.
If the battery has completely discharged, it will not begin charging
immediately. Leave the AC adaptor and power cord/cable
connected, wait 20 minutes and see if the battery is charging.
If the battery light is glowing after 20 minutes, let the computer
continue charging the battery for at least another 20 minutes before
you turn on the computer.
If the battery light does not glow after 20 minutes, the battery may
The battery appears not to power the computer for as long as
it usually does.
If you frequently repeat shallow charge and discharge, the battery
meter may become inaccurate. Let the battery discharge
completely, then try charging it again.
Check the power options via your Power Plans (see “Power Plans”
on page 102). Have you added a device, such as a memory module,
that takes its power from the battery? Is your software using the
internal storage drive more? Is the display power set to turn off
automatically? Was the battery fully charged to begin with? All
these conditions affect how long the charge lasts.
maximum capacity and will need to be replaced. This is normal for
all batteries. To purchase a new battery pack, see your accessories
information included with your computer, or visit the Toshiba Web
current on the most recent software and hardware options for your
computer, and for other product information.
For more information on maintaining battery power, see “Charging
batteries” on page 96.
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Keyboard problems
146
Keyboard problems
If, when you type, strange things happen or nothing happens, the
problem may be related to the keyboard itself.
The keyboard produces unexpected characters.
A keypad overlay may be on. If the numlock light or cursor control
overlay light is on, press Fn + F10 to turn off the cursor control
overlay light, or Fn + F11 to turn off the numlock light.
If the problem occurs when both the keypad overlays are off, make
sure the software you are using is not remapping the keyboard.
Refer to the software documentation and check that the program
does not assign different meanings to any of the keys.
You have connected an external keyboard and the operating
system displays one or more keyboard error messages.
You may need to update your keyboard driver. Refer to the
documentation that came with the keyboard or to the keyboard
manufacturer's Web site.
The keyboard you connected may be defective or incompatible with
the computer. Try using a different make of keyboard.
Display problems
Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Press any key to
activate the screen.
You may have activated the instant password feature by pressing
Fn and F1 simultaneously. If you have registered a password, press
any key, type the password and press Enter. If no password is
registered, press any key. The screen reactivates and allows you to
continue working.
If you are using the built-in screen, make sure the display priority is
not set for an external monitor. To do this, press Fn and F5
simultaneously (once). If this does not correct the problem, press
Fn and F5 simultaneously again to return the display priority to its
previous setting.
HINT: Holding the Fn key and pressing the F5 key several times will
advance you through the display options.
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If Something Goes Wrong
147
Display problems
If you are using an external monitor:
❖
❖
Check that the monitor is turned on.
Check that the monitor’s power cord/cable is firmly plugged
into a working power outlet.
❖
❖
❖
Check that the cable connecting the external monitor to the
computer is firmly attached.
Try adjusting the contrast and brightness controls on the
external monitor.
Press Fn and F5 simultaneously to make sure the display
priority is not set for the built-in screen.
The screen does not look correct.
You can change the display settings by clicking a blank area of the
desktop with the secondary control button, then clicking
Personalize. This opens the Personalization window. Choose a
theme for your desktop background, under Colors, Sounds, and
Screen Saver, or change the settings for each of these components
individually. Click Display and then Change display settings to
choose the screen resolution.
NOTE
To improve screen resolution and increase/decrease screen size,
press Fn + 2 to zoom in and Fn + 1 to zoom out.
For more information, see the Windows® online Help.
A message displays saying that there is a problem with your
display settings and that the adapter type is incorrect or the
current settings do not work with your hardware.
Reduce the size of the color palette to one that is supported by the
computer’s internal display.
To change the display properties:
1
2
3
4
Right-click in a blank area of the Windows® desktop.
Click Personalize, and then Display.
Adjust the screen resolution and/or color quality.
Click OK.
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Disk or storage drive problems
148
The display mode is set to Simultaneous and the external
display device does not work.
Make sure the external monitor is capable of displaying at
resolutions of 800 x 600 or higher. Devices that do not support this
resolution will only work in Internal/External mode, and not
simultaneous mode.
Small bright dots appear on your TFT display when you turn
on your computer.
Small bright dots may appear on your screen display when you
turn on your computer. Your display contains an extremely large
number of thin-film transistors (TFT) and is manufactured using
high-precision technology. Any small bright dots that may appear
on your display are an intrinsic characteristic of the TFT
manufacturing technology. Over a period of time, and depending on
the usage of the computer, the brightness of the screen will
deteriorate. This is also an intrinsic characteristic of the screen
technology. When the computer is operated on battery power, the
screen will dim and you may not be able to increase the brightness
of the screen while on battery power.
Disk or storage drive problems
Problems with the storage drive or with external media usually
show up as an inability to access the drive or as sector errors.
Sometimes a drive problem may cause one or more files to appear
to have garbage in them. Typical problems are:
You are having trouble accessing a drive, or one or more files
appear to be missing.
Make sure you are identifying the drive by its correct name
(A: or C:).
Error-checking
NOTE
This feature is not available for optical disc drives.
Run Error-checking, which analyzes the directories and files on the
storage drive and repairs any damage it finds.
To run Error-checking:
1
2
3
Click Start, and then Computer.
Right-click the drive you want to check.
On the pop-up menu, click Properties.
The drive’s Properties box appears.
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Sound system problems
149
4
5
Click the Tools tab.
Click the Check now... button.
The Check Disk box appears.
You can choose one or both options:
6
7
❖
❖
Automatically fix file system errors
Scan for and attempt recovery of bad sectors
Click Start.
Error-checking tests and repairs the storage drive.
Your hard disk seems very slow.
If you have been using your computer for a long time, your files
may have become fragmented. Run Disk Defragmenter.
To do this, click Start, All Programs, Accessories, System Tools,
and then Disk Defragmenter. After it opens, click Defragment
disk.
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery procedures.
Many software packages automatically create backup files.
You may also be able to recover lost data using utility software.
Consult your network administrator.
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does not run
properly, refer to its documentation and check that the hardware
configuration meets its needs.
Sound system problems
No sound is coming from the computer’s speakers.
Adjust the volume control.
Try pressing Fn + Esc to see if volume mute is disabled.
Check that the volume control on the computer is turned up.
If you are using external headphones or speakers, check that they
are securely connected to your computer.
The computer emits a loud, high-pitched noise.
This is feedback between the microphone and the speakers. It
occurs in any sound system when input from a microphone is fed to
the speakers and the speaker volume is too loud. Adjust the volume
control.
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If Something Goes Wrong
Printer problems
150
Printer problems
This section lists some of the most common printer problems.
The printer will not print.
Check that the printer is connected to a working power outlet,
turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will not
the tray.
Make sure the printer cable is firmly attached to the computer and
the printer.
Run the printer’s self-test to check for any problem with the printer
itself.
Make sure you installed the proper printer drivers as shown in
“Setting up a printer” on page 70 or in the instructions that came
with the printer.
You may have connected the printer while the computer is on.
Disable Sleep mode, turn off the computer, and turn off the printer.
Turn the printer back on, make sure it is online, and then turn the
computer back on.
Try printing another file. For example, you could create and attempt
to print a short test file using Notepad. If a Notepad file prints
correctly, the problem may be in your original file.
If you cannot resolve the problem, contact the printer’s
manufacturer.
The printer will not print what you see on the screen.
Many programs display information on the screen differently from
the way they print it. See if your program has a print preview mode.
This mode lets you see your work exactly as it will print. Contact
the software manufacturer for more information.
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If Something Goes Wrong
Wireless networking problems
151
Wireless networking problems
NOTE
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi®) networking.
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
Windows® Help and Support or contact your computer technician.
❖
❖
If your computer is equipped with an internal Wi-Fi® adapter,
verify that the Wireless antenna is ON
(the wireless indicator light
will be lit).
Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi® access point or router then it may be a
configuration issue.
❖
❖
Verify that signal strength is good using the utility provided
with the Wi-Fi® adapter.
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP’s (Internet Service Provider) service may be
disrupted.
❖
❖
Verify that the Service Set Identifier (SSID), or network
name, is correct - i.e., that it matches the SSID assigned to the
access point you are attempting to connect through. SSIDs are
case-sensitive.
Check the Windows® Control Panel's Device Manager to verify
that the Wi-Fi® adapter is recognized by the Windows®
the Device Manager, click Start, Control Panel, System
and Security, and then System. Carefully note any error
messages - these will be very helpful if you should confer with
a support technician at a later time.
NOTE
To enable or disable wireless communication, use the Hot Key
Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on
page 161.
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If Something Goes Wrong
Develop good computing habits
152
❖
Use IPCONFIG to verify that the computer has a useful IP
address - one other than the private address of
169.254.xxx.xxx assigned by Windows®.
1
2
3
Click Start to open the Start menu.
Type Cmd in the Search programs and files field.
Enter IPCONFIG /ALL and press Enter.
The IP address for each active network adapter will be
displayed.
❖
❖
Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi® part of your network.
If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
The Windows® operating system wireless management utility
does not work.
If you are using an external Wi-Fi® adapter (a USB adapter, or other
variety), check if the adapter comes with its own management
utility. If it does, the utility may be disabling the Windows®
operating system wireless management utility, in which case you
must use the adapter's management utility. If the documentation
that accompanies the adapter does not provide enough information
to determine if this is the case, contact that vendor's support group
for further advice.
Develop good computing habits
Save your work frequently.
You can never predict when your computer will lock, forcing you to
close a program and lose unsaved changes. Many software
programs build in an automatic backup, but you should not rely
solely on this feature. Save your work! See “Computing tips” on
page 83 for instructions.
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Develop good computing habits
153
On a regular basis, back up the information stored on your
internal storage drive.
Here are some ways you can do this:
❖
❖
Copy files to an external storage device.
Connect an optional external optical disc drive to the system and
use specialized software to copy everything on the internal
storage drive to an optical disc.
❖
Connect your computer to the office network and copy files to
your network partition.
Some people use a combination of these methods, backing up all
files to tape weekly and copying critical files to external media on a
daily basis.
If you have installed your own programs, you should back up these
programs as well as your data files. If something goes wrong that
requires you to reformat your internal storage drive and start again,
reloading all your programs and data files from a backup source
will save time.
Read the user’s guides.
It is very difficult to provide a fail-safe set of steps you can follow
every time you experience a problem with the computer. Your
ability to solve problems will improve as you learn about how the
computer and its software work together.
Get familiar with all the user’s guides provided with your computer,
as well as the manuals that come with the programs and devices you
purchase.
Your local computer store or book store sells a variety of self-help
books you can use to supplement the information in the manuals.
Data and system configuration backup in the Windows® operating
system
The Windows® operating system offers some easy-to-use features
for backing up your Windows® settings and your data - documents
and other important files. Take advantage of these features to
protect yourself from much more difficult and time-consuming
restoration procedures, and to safeguard your valuable data from
loss.
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Develop good computing habits
154
Saving system configuration with restore points
The System Restore feature of the Windows® operating system
quickly creates restore points - ‘snapshots’ of your Windows®
operating system configuration - and saves them for later recall. If
you experience problems after installing some new hardware or
software, you can easily select a previously established Control
Point to ‘turn back the clock,’ restoring the Windows® operating
system to the state it was in just prior to the installation. This is
much easier and more effective than uninstalling the hardware or
software, which often leaves behind unwanted files and settings. It
is also easy to undo a restore point selection, if you change your
mind.
Follow these steps to create a restore point using the System
Restore utility:
1
Click Start, Control Panel, System and Security, and then
System.
2
In the left pane, click System protection.
The System Protection tab of the System Properties window
appears.
3
4
Click Create...
In the input field, enter a name that is descriptive enough to be
easily understood in the future, such as “Before installing
Brand X Accounting app.” Then click Create.
The Windows® operating system creates the restore point,
automatically stamps it with the current date and time, and
displays a message that the restore point was successfully
created.
5
Click Close.
Then, at a later time, you can re-establish your Windows®
configuration using the saved restore point. To do this:
1
Click Start, All Programs, Accessories, System Tools, and
then System Restore.
2
Select Recommended restore or Choose a different restore
point, and then click Next.
The timestamp and description of each restore point is
displayed.
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Develop good computing habits
155
NOTE
This list may contain restore points that you did not create. Restore
points labeled System Checkpoint were automatically created by the
Windows® operating system. Other restore points may have been
created automatically by applications when they were installed.
3
4
If you selected Choose a different restore point in step 2,
select the restore point you want to use, and then click Next.
Verify that the restore point you selected is the correct one. If it
is not, click Back to return to the previous step.
5
6
Close all programs and save all open files.
Click Finish, and then Yes to begin the system restore.
Your Windows® operating system configuration will now be
restored to the state it was in when the chosen restore point was
created, and then the computer will be automatically restarted.
Backing up your data or your entire computer with the
Windows® operating system
The most valuable component of your computer system is the data
you create and store on its internal storage drive. Since problems
with either hardware or software can make the data inaccessible or
even destroy it, the next most valuable component of your computer
system may be a recent backup of your data.
Fortunately, the Windows® operating system offers a convenient
way to back up your computer or just your important files to optical
discs, or hard drives. An external hard drive is recommended in
case the internal storage drive fails. No additional software is
required. Most of the external optical disc drives that are now
widely available can write to (or ‘burn’) as well as read from optical
discs.
Follow these steps to back up your computer or files to optical
discs, or a storage drive:
NOTE
You cannot back up the computer while running on battery power.
Connect the AC adaptor before continuing.
1
Prepare your backup target by connecting it and/or inserting a
blank optical disc in the optional external optical disc drive.
2
3
Click Start.
Click Control Panel.
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Develop good computing habits
156
4
Click Back up your computer under the System and
Security heading. Follow the on-screen instructions to back up
your files.
For more help, click Start, Help and Support, and search for
“back up files.”
Here are a few tips to help ensure safe and easy installation of new
hardware (printers, pointing devices, external hard drives, DVD
writers, scanners, etc.) and software (applications like Microsoft®
Office and Adobe® Photoshop®, or utility software such as special
toolbars for your web browser).
❖
use the System Restore utility to set a restore point (see the
section titled restore points). If anything goes wrong, you will
then be able to easily restore the Windows® operating system to
the state it was in prior to the installation, undoing any changes
that the installation process introduced.
❖
Back up your critical data (see “Backing up your data or your
entire computer with the Windows® operating system” on
page 155).
❖
❖
Have your back up DVD(s) on hand in case you need any files
from them.
Do not guess - follow directions carefully! It is often necessary
to run an installation utility first - before connecting a new
hardware item to the computer. If the device is connected first,
it may be very difficult to complete the installation
successfully. Always carefully follow the installation
instructions that accompany the hardware or software.
❖
❖
Restart the Windows® operating system. Always restart the
Windows® operating system after each installation, even if the
installation utility does not prompt you to do so. This will
ensure that the installation is completed, and will clean up
anything that the installation utility left behind.
Do one installation at a time. If you have several new items to
add to your computer system, install just one at a time, creating
restore points immediately before each successive installation.
This will make it much easier to determine the origin of any
new problems. For best results, follow this sequence:
1
2
Back up critical data.
Create a restore point.
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If Something Goes Wrong
If you need further assistance
157
3
4
5
Install one item of hardware or software.
Restart the Windows® operating system.
Use the new hardware or software for a while, noting any
new problems. Make sure that your critical applications
(email, business applications, etc.) are working correctly,
and verify that important devices are still functioning.
6
For each additional hardware or software item, repeat
these steps, starting at step 1 if any of your critical data has
changed, or starting at step 2 if no critical data has
changed.
If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.
Before you contact Toshiba
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources
of assistance first.
Try the following before you contact Toshiba:
❖
Review the troubleshooting information in your operating
system documentation.
❖
If the problem occurs while you are running a program, consult
the program’s documentation for troubleshooting suggestions.
Contact the software company’s technical support group for
their assistance.
❖
Consult the dealer from whom you purchased your computer
and/or program. Your dealer is your best source for current
information.
For the detailed specifications for your computer, visit
model, and then click Detailed Specs.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you.
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If Something Goes Wrong
Other Toshiba Internet Web sites
158
Toshiba’s Technical Support Web site
For technical support, or to stay current on the most recent software
and hardware options for your computer, and for other product
information, be sure to regularly check the Toshiba Web site at
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
❖
❖
Your computer’s serial number
The computer and any optional devices related to the problem
Backup copies of your Windows® operating system and all
other preloaded software on your choice of media
❖
❖
❖
Name and version of the program involved in the problem
along with its installation media
Information about what you were doing when the problem
occurred
Exact error messages and when they occurred
For technical support, call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
Other Toshiba Internet Web sites
Worldwide Toshiba corporate site
Marketing and product information in
the USA
Accessories information in the USA
Canada
Europe
Japan
Mexico and all of Latin America
Toshiba USA Self-Service support web
site
Community discussion forums for
Toshiba laptop users
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Toshiba’s worldwide offices
159
Toshiba’s worldwide offices
Australia
Canada
Toshiba (Australia) Pty. Limited
84-92 Talavera Road
North Ryde NSW 2113
Sydney
Toshiba Canada Ltd.
191 McNabb Street
Markham, Ontario
L3R - 8H2
Australia
Canada
France
Germany
Toshiba Systèmes (France) S.A.
7, Rue Ampère; B. P. 131
92800 Puteaux Cédex
France
Toshiba Europe GmbH
Leibnizstraße 2
D-93055 Regensburg
Germany
Italy
Japan
Centro Direzionale Colleoni
Palazzo Perseo
Via Paracelso 10
20041, Agrate Brianza
Milano, Italy
Toshiba Corporation, PCO-IO
1-1, Shibaura 1-Chome
Minato-Ku, Tokyo, 105-8001
Japan
Latin America and Caribbean
Toshiba America Information
Systems
9740 Irvine Blvd.
Irvine, California 92618
USA
Mexico
Toshiba de México S.A. de C.V.
Sierra Candela No.111, 6to. Piso
Col. Lomas de Chapultepec.
CP 11000 Mexico, DF.
800-457-7777 (within the US)
949-859-4273 (outside of the US -
this call may incur long-distance
charges)
Spain
United Kingdom
Toshiba Information Systems
(U.K) Ltd.
Toshiba Information Systems
(España) S.A.
Parque Empresarial San Fernando
Edificio Europa, 1a Planta
Escalera A
28831 (Madrid) San Fernando de
Henares
Toshiba Court
Weybridge Business Park
Addlestone Road
Weybridge, Surrey KT15 2UL
United Kingdom
Spain
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Toshiba’s worldwide offices
160
United States
Toshiba America Information
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States
The Rest of Europe
Toshiba Europe (I.E.) GmbH
Hammfelddamm 8
D-4-1460 Neuss
Germany
For more information on additional Toshiba worldwide locations,
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Appendix A
Hot Keys/TOSHIBA Cards
Hot keys and TOSHIBA Cards provide a quick way to modify
selected system functions and to launch applications.
There are two types of TOSHIBA Cards: Hot Key Cards and
Application Cards.
Hot Key Cards
The Hot Key Cards are used to set or modify the following system
functions:
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
Mute
Lock (Instant security)
Power Plan
Sleep
Hibernation
Output (Display switch)
Brightness control
Wireless
TouchPad™
Zoom (Display resolution)
161
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Hot Keys/TOSHIBA Cards
Hot Key Cards
162
Using the Hot Key Cards
The Hot Key Cards are normally hidden from view. The Cards
appear when you press the Fn key.
NOTE
Hot keys are keys that, when pressed in combination with the Fn key,
turn system functions on and off. Hot keys have a legend on the key
indicating the option or feature the key controls.
To use the Hot Key Cards:
1
Press and hold the Fn key.
The TOSHIBA Cards appear along the top of the screen.
(Sample Image) Hot Key Card display
2
Select the desired option.
The selected Card is displayed full-size with its available
options below it. All other Cards are again hidden from view.
To use a Hot Key Card using a hot key:
1
2
Press and hold the Fn key.
Press the hot key associated with the desired function.
The associated hot key card appears at the top of the screen
with its available options below it.
3
To cycle through the displayed options, hold down Fn and press
the hot key repeatedly. Release the Fn key when the desired
option is selected.
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Hot Keys/TOSHIBA Cards
163
Application Cards
Application Cards
The Application Cards are used to launch these applications:
TOSHIBA Assist
For more information, refer to “TOSHIBA Assist”
on page 121.
PC Diagnostic Tool Utility
For more information, refer to “TOSHIBA PC
Diagnostic Tool Utility” on page 130.
TOSHIBA Zooming Utility
For more information, refer to “TOSHIBA
Zooming Utility” on page 134.
TOSHIBA Hardware Setup Utility
For more information, refer to “TOSHIBA
Hardware Setup” on page 132.
NOTE
Not all functions are supported on all models.
Using the Application Cards
To launch an application using the Application Cards:
1
Press and hold the Fn key.
The TOSHIBA Cards display at the top of the screen.
“stacked” Card
(Sample Image) TOSHIBA Card display
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Hot Keys/TOSHIBA Cards
Application Cards
164
2
Click the “stacked” card on the far right of the display. The
Application Cards are hidden under this card.
The Application Cards appear, and the Hot Key Cards are
stacked under the Card on the far left.
3
4
Click the Card for the application Card to appear.
Click the full-size Card to launch the application.
Card Case
The Card Case feature allows you to choose which cards appear in
the Application Card display (see “Using the Application Cards” on
page 163). To use the Card Case:
1
Click Start, All Programs, TOSHIBA, Utilities, and then
Settings for Flash Cards.
(Sample Image) Enabling and Disabling Application Cards
2
3
Click the Open cards case button.
The Card Case displays two rows of Cards.
Cards that appear solid (not transparent) in the bottom row are
enabled and can be selected when the Application Cards are
displayed. The top row contains all of the disabled cards.
4
5
To enable a card, drag it from the top row to the bottom row.
To disable the card, drag it from the bottom row to the top row.
To close the Card Case, click the
the screen.
icon in the top corner of
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Hot Keys/TOSHIBA Cards
165
Hot key functions
Hot key functions
Hot key functions are performed using either the Hot Key Cards or
by pressing the associated hot key. This section lists the available
hot key functions.
NOTE
Hot keys are keys that, when pressed in combination with the Fn key,
turn system functions on and off. Hot keys have a legend on the key
indicating the option or feature the key controls.
Volume Mute
This TOSHIBA Card or hot key enables/disables volume
mute on your computer.
When volume mute is enabled, no sound will come from
the speakers or headphones.
or
Selecting this Card or pressing the hot key displays the
following options:
Fn +
(Sample Image) Volume Mute options
❖
❖
To enable mute, select
To disable mute, select
.
.
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Hot Keys/TOSHIBA Cards
Hot key functions
166
Lock (Instant security)
This TOSHIBA Card or hot key blanks the display.
Selecting this Card or pressing the hot key displays the
following options:
or
Fn +
(Sample Image) Security options
❖
❖
To enable lock, select
To cancel, select
.
.
The Fn + F1 hot key function activates instant security. The user
logon screen will appear and a user with a valid account will need
to log back on to gain access to the computer.
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Hot Keys/TOSHIBA Cards
167
Hot key functions
Power plan
This TOSHIBA Card or hot key displays the power plans
and cycles through the power plans.
The properties of each power plan, and the power plans that
are displayed by this function, are set in the Power Options
window.
or
Selecting this Card or pressing the hot key displays the
currently selectable power plans:
Fn +
(Sample Image) Power Plan options
Cycle through the power plans, then select the desired
power plan.
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Hot Keys/TOSHIBA Cards
Hot key functions
168
Sleep mode
This TOSHIBA Card or hot key places the computer into
Sleep mode.
For more information about Sleep mode, please see “Using
and configuring Sleep mode” on page 78.
or
Selecting this Card or pressing the hot key displays the
following options:
Fn +
(Sample Image) Sleep options
❖
❖
To enable Sleep mode, select
To cancel, select
.
.
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Hot Keys/TOSHIBA Cards
Hibernation mode
This TOSHIBA Card or hot key places the computer into
Hibernation mode.
If Hibernation mode is disabled, this hot key will not
respond. For more information on Hibernation mode, see
“Using and configuring Hibernation mode” on page 76.
or
Selecting this Card or pressing the hot key displays the
following options:
Fn +
(Sample Image) Hibernation options
❖
To enable Hibernation mode, select
To cancel, select
.
❖
.
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Hot Keys/TOSHIBA Cards
Hot key functions
170
Output (Display switch)
This TOSHIBA Card or hot key cycles through the
power-on display options (only the first option is
available when you do not have an external monitor
attached) (the last option is available only if you are in
Extended Display Mode).
or
NOTE
Some modes are only available with the
appropriate device attached and turned on.
Fn +
❖
❖
Built-in display only
Built-in display and external monitor
simultaneously
❖
External monitor only
To use a simultaneous mode, you must set the resolution of
the internal display panel to match the resolution of the
external display device.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Display mode options window
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Hot Keys/TOSHIBA Cards
171
Hot key functions
Cycle through the display modes, then select the desired
mode.
Not all functions are supported on all models.
NOTE
Some systems also support an additional Swap Image Display
mode. This mode is available only if the current setting is an
extended desktop mode (Built-in Display and External Monitor, or
Built-in Display and TV). In extended desktop mode, the image is
split into two sides, one side per display device. To swap sides,
select Swap Image Display.
Display brightness
This TOSHIBA Card decreases or increases the screen
brightness.
Fn +
Fn +
This hot key decreases the screen brightness.
This hot key increases the screen brightness.
Selecting this Card or pressing either hot key displays the
following options:
(Sample Image) Display brightness
Move the slider or press the appropriate hot key repeatedly
to decrease or increase the display brightness.
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Hot Keys/TOSHIBA Cards
Hot key functions
172
Disabling or enabling wireless devices
This TOSHIBA Card or hot key enables/disables the
optional wireless devices installed in your computer.
The available wireless mode is:
❖
Wi-Fi® enabled—Enables just the Wi-Fi® module.
or
Selecting this Card or pressing the hot key displays the
following options:
Fn +
(Sample Image) Wireless communication options
❖
❖
To enable Wi-Fi®, select
To cancel, select
.
.
To enable or disable wireless
communication, use the Hot Key Fn + F8.
NOTE
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Hot Keys/TOSHIBA Cards
Disabling or enabling the TouchPad™
This TOSHIBA Card or hot key enables/disables the
TouchPad™.
For more information on using the TouchPad, see “Using
the TouchPad™” on page 63.
or
Selecting this Card or pressing the hot key displays the
following options:
Fn +
(Sample Image) Disable or Enable TouchPad options
❖
❖
To enable the TouchPad, select
To disable the TouchPad, select
.
.
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Hot Keys/TOSHIBA Cards
Hot key functions
174
Zoom (Display resolution)
This TOSHIBA Card or hot key switches screen resolution.
Selecting this Card or pressing the hot key displays the
following options:
or
Fn +
[Space bar]
(Sample Image) Screen resolution options
Cycle through the screen resolutions, then select the desired
resolution.
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Hot Keys/TOSHIBA Cards
175
Hot key functions
Keyboard hot key functions
Fn +
Fn +
Fn +
This hot key turns the cursor control overlay on and off.
This hot key turns the numeric overlay on and off.
This hot key turns the scroll lock feature on and off.
Fn +
Fn +
This hot key turns the TOSHIBA Zooming Utility to
zoom out.
This hot key turns the TOSHIBA Zooming Utility to
zoom in.
Fn +
Fn +
This hot key decreases the speaker volume.
This hot key increases the speaker volume.
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Appendix B
Power Cord/Cable
Connectors
Your computer ships with the correct power supply for the country
of purchase. This appendix shows the shapes of the typical AC
power cord/cable connectors for various parts of the world.
USA
Canada
UL approved
CSA approved
United Kingdom
Europe
VDA approved
NEMKO approved
BS approved
Australia
AS approved
176
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Glossary
TECHNICAL NOTE: Some features defined in this glossary may not
be available on your computer.
Acronyms
The following acronyms may appear in this user’s guide.
AC
Alternating Current
Basic Input/Output System
bits per second
BIOS
bps
CD
Compact Disc
CD-ROM Compact Disc Read-Only Memory
CD-RW
CMOS
COM1
COM2
CPU
Compact Disc Rewrite Memory
Complementary Metal-Oxide Semiconductor
communications port 1 (serial port)
communications port 2 (serial port)
Central Processing Unit
DC
Direct Current
DMA
Direct Memory Access
DIMM
Dual Inline Memory Module
177
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Glossary
178
DOS
Disk Operating System
Dots Per Inch
DPI
DVD
Digital Versatile (or Video) Disc
DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory
EPROM
FAT
Erasable Programmable Read-Only Memory
File Allocation Table
FCC
GB
Federal Communications Commission
gigabyte
HDD
HTML
IEEE
I/O
Hard Disk Drive
Hypertext Markup Language
Institute of Electrical and Electronics Engineers
Input/Output
IRQ
interrupt request
ISP
Internet Service Provider
kilobyte
KB
LAN
LCD
LED
MB
Local Area Network
Liquid Crystal Display
Light Emitting Diode
megabyte
MIDI
PC
Musical Instrument Digital Interface
Personal Computer
PCI
Peripheral Component Interconnect
PCMCIA
Personal Computer Memory Card International
Association
RAM
RGB
RFI
Random Access Memory
Red, Green Blue light (monitor)
Radio Frequency Interference
Read-Only Memory
ROM
RTC
Real-Time Clock
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Glossary
179
SD
Secure Digital
SDRAM
SSD
Synchronous Dynamic Random Access Memory
Solid State Drive
TFT
Thin Film Transistor
USB
Universal Serial Bus
URL
WAN
www
Uniform Resource Locator
Wide Area Network
World Wide Web
Terms
A
The following terms may appear in this user’s guide.
active-matrix display—A liquid crystal display (LCD) made from an
array of liquid crystal cells using active-matrix technology. Also
known as a “TFT display,” in its simplest form there is one thin film
transistor (TFT) for each cell. This type of display works well with
computers because of its shallow depth and high-quality color.
Active-matrix displays are viewable from wider angles than most
passive-matrix displays.
adapter—A device that provides a compatible connection between two
units. For example, the computer’s internal display adapter receives
information from the software and translates it into images on the
screen. An adapter can take a number of forms, from a
microprocessor to a simple connector. An intelligent adapter (one
that is capable of doing some processing) may also be called a
controller.
Alternating Current (AC)—The type of power usually supplied to
residential and commercial wall outlets. AC reverses its direction at
regular intervals. Compare Direct Current (DC).
application—A computer program that you use to perform tasks of a
specific type. Applications include word processors, spreadsheets,
and database management systems. See also program.
backup—A copy of a file, usually on a removable disk, kept in case the
B
original file is lost or damaged.
Basic Input/Output System (BIOS)—See BIOS.
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Glossary
180
baud rate—The speed at which a communication device, such as a
printer or modem, transmits information. Baud rate is the number of
signal changes per second (not necessarily the same as bits per
second). See also bits per second.
BIOS (Basic Input/Output System)—Basic instructions, stored in
read-only memory (ROM), containing the information the computer
needs to check hardware and load the operating system when you
start up the computer.
bits per second (bps)—A way of measuring the speed at which
information is passed between two devices. This is the basic unit of
measure used in modem communications, and is similar, but not
identical, to the baud rate. See also baud rate.
boot—To start the computer. The term “boot” originates from bootstrap
program (as in “pulling itself up by its bootstraps”), a program that
loads and initializes the operating system. See also reboot.
boot disk—See system disk.
boot priority (startup sequence)—The order in which the computer
accesses its internal storage drives to locate the startup files. Under
the default startup sequence, the computer looks for the startup files
in the external media before checking the internal storage drive.
bus—An electrical circuit that connects the central processing unit
(CPU) with other parts of the computer, such as the video adapter,
disk drives, and ports. It is the pathway through which data flows
from one device to another. See also bus speed, frontside bus.
bus speed—The speed at which the central processing unit (CPU)
communicates with the other parts of the computer.
cache—A section of very fast memory in which frequently used
information is duplicated for quick access. Accessing data from
cache is faster than accessing it from the computer’s main memory.
See also CPU cache, L1 cache, L2 cache.
C
CD—An individual compact disc. See also CD-ROM.
CD-ROM (Compact Disc Read-Only Memory)—A form of high-
capacity storage that uses laser optics instead of magnetic means for
reading data. See also CD. Compare DVD-ROM.
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Glossary
181
Central Processing Unit (CPU)—The chip that functions as the “brain”
of the computer. It takes information from outside sources, such as
memory or keyboard input, processes the information, and sends the
results to another device that uses the information.
character—Any letter, number, or symbol you can use on the computer.
Some characters are non-printing characters, such as a paragraph
break in a word-processing program. A character occupies one byte
of computer storage.
chip—A small piece of silicon containing computer logic and circuits for
processing, memory, input/output, and/or control functions. Chips
are mounted on printed circuit boards.
click—To press and release the pointing device’s primary button without
moving the pointing device. In the Windows® operating system, this
refers to the pointing device’s left button, unless otherwise stated.
See also double-click.
color palette—A set of specified colors that establishes the colors that
can be displayed on the screen at a particular time.
compatibility—The extent to which computers, programs, or devices
can work together harmoniously, using the same commands,
formats, or language as another.
configuration—(1) The collection of components that make up a single
computer system. (2) How parts of the system are set up (that is,
configured).
controller—A device that controls the transfer of data from a computer
to a peripheral device and vice versa. For example, disk drives,
monitors, keyboards, and printers all require controllers.
CPU—See Central Processing Unit (CPU).
CPU cache—A section of very fast memory residing between the CPU
and the computer’s main memory that temporarily stores data and
instructions the CPU will need to execute commands and programs.
See also cache, L1 cache, L2 cache.
cursor—An on-screen symbol (usually a flashing vertical line) that
indicates the position where characters will appear when you enter
data.
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Glossary
182
default—The setting selected by a program when the user does not
D
specify an alternative setting.
device—A component attached to the computer. Devices may be
external (outside the computer’s case) or internal (inside the
computer’s case). Printers, disk drives, and modems are examples of
devices.
device driver—A program (called a “driver”) that permits a computer to
communicate with a device.
dialog box—An on-screen window displayed by the operating system or
a program giving a direction or requesting input from the user.
Direct Current (DC)—The type of power usually supplied by batteries.
DC flows in one direction. Compare Alternating Current (AC).
Direct Memory Access (DMA)—A dedicated channel, bypassing the
CPU, that enables direct data transfer between memory and a
device.
directory—See folder.
disable—To turn a computer option off. See also enable.
disc—A round, flat piece of material, designed to be read from and
written to by optical (laser) technology, and used in the production
of optical discs, such as CDs and DVDs. Compare disk.
disk—A round, flat piece of material that can be magnetically influenced
to hold information in digital form, and used in the production of
magnetic disks, such as hard disks. Compare disc. See also hard
disk.
disk drive—The device that reads and writes information and programs
on external media or hard disk. It rotates the disk at high speed past
one or more read/write heads.
document—Any file created with an application and, if saved to disk,
given a name by which it can be retrieved. See also file.
double-click—To press and release the pointing device’s primary button
rapidly twice without moving the pointing device. In the Windows®
operating system, this refers to the pointing device’s left button,
unless otherwise stated.
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Glossary
183
download—(1) In communications, to receive a file from another
computer through a modem or network. (2) To send font data from
the computer to a printer. See also upload.
drag—To hold down the mouse button while moving the pointer to drag
a selected object. In the Windows® operating system, this refers to
the left mouse button, unless otherwise stated.
driver—See device driver.
DVD—An individual digital versatile (or video) disc. See also
DVD-ROM.
DVD-ROM (Digital Versatile [or Video] Disc Read-Only
Memory)—A very high-capacity storage medium that uses laser
optics for reading data. Each DVD-ROM can hold as much data as
several CD-ROMs. Compare CD-ROM.
emulation—A technique in which a device or program imitates another
E
device or program.
enable—To turn on a computer option. See also disable.
executable file—A computer program that is ready to run. Application
programs and batch files are examples of executable files. Names of
executable files usually end with a .bat or .exe extension.
expansion device—A device that connects to a computer to expand its
capabilities. Other names for an expansion device are port expander,
port replicator, docking station, or network adapter.
extension—See file extension.
external device—See device.
file—A collection of related information, saved on disk with a unique
name. A file may be a program, information used by a program, or a
document. See also document.
F
File Allocation Table (FAT)—The section of a storage drive that keeps
track of the location of stored files.
file name—A set of characters that uniquely identifies a file within a
particular folder. It consists of two parts: the actual name and the file
name extension. See also file extension.
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Glossary
184
file extension—The three characters following the period (pronounced
“dot”) at the end of a file name. The extension indicates the type of
file. Examples are .exe for program files and .hlp for help files. See
also file name.
folder—Also called directory. A container for organizing files saved to a
disk. A folder is symbolized on screen by a graphical image (icon)
of a file folder. A folder can contain files and other folders.
format—(verb) To prepare a blank disk for use with the computer’s
operating system. Formatting creates a structure on the disk so the
operating system can write information to the disk or read
information from it.
frontside bus—The primary pathway (bus) between the CPU and the
computer’s main memory. Also called “system bus.” See also bus.
function keys—The keys labeled F1 through F12, typically located on
the keyboard. Their function is determined by the operating system
and/or individual programs.
ground—A conductor to which all components of an electric circuit are
connected. It has a potential of zero (0) volts, is connected to the
earth, and is the point of reference for voltages in the circuit.
G
H
hard disk—A storage device composed of a rigid platter or platters that
can be magnetically coded with data. Hard disks hold much more
information than some external media and are used for long-term
storage of programs and data. The primary (or only) hard disk in a
computer is usually fixed, but some computers have secondary hard
disks that are removable.
hardware—The physical components of a computer system. Compare
software.
Hibernation—A feature of many Toshiba computers that saves to the
internal storage drive the current state of your work, including all
open files and programs, when you turn the computer off. When
you turn on the computer again, your work is returned to the same
state it was when the computer was turned off. See also Sleep,
Suspend.
hot key—(1) A feature in which certain keys in combination with the Fn
key can set system options or control system parameters, such as the
battery save mode. (2) A key or combination of keys that activates a
memory resident program.
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Glossary
185
hot swapping—The ability to add or remove devices from a computer
while the computer is running and have the operating system
automatically recognize the change.
icon—A small image displayed on the screen that represents a function,
I
file, or program.
interlaced—A method of refreshing a computer screen, in which only
every other line of pixels is refreshed. Interlaced monitors take two
passes to create a complete screen image. Compare non-interlaced.
internal device—See device.
Internet—The decentralized, world-wide network of computers that
provides electronic mail, the World Wide Web, and other services.
See also World Wide Web.
keyboard shortcut—A key or combination of keys that you use to
K
L
perform a task instead of using a pointing device such as a mouse.
L1 (level one) cache—Memory cache built into the processor to help
improve processing speed. See also cache, CPU cache, L2 cache.
L2 (level two) cache—Memory cache installed on the motherboard to
help improve processing speed. It is slower than L1 cache and faster
than main memory. See also cache, CPU cache, L1 cache.
LAN (Local Area Network)—A group of computers or other devices
dispersed over a relatively limited area and connected by a
communications link that enables any device to interact with any
other on the network.
LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-
emitting diodes (LEDs) as the source of light, which offers long life
and high efficiency output. Multiple diodes are used together, since
the light created by individual light-emitting diodes is small
compared to incandescent and compact fluorescent lamps.
LCD (Liquid Crystal Display)—A type of display that uses a liquid
substance between two transparent electrode panels. When an
electric current passes through the electrodes, the molecules in the
liquid form a crystalline pattern that polarizes the light passing
through it. A filter over the electrodes permits only non-polarized
light to pass to the surface of the display, creating light and dark
pixels.
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Glossary
186
load—To move information from a storage device (such as a hard disk)
into memory for processing.
local area network—See LAN.
logical drive—A section of a disk that is recognized by the operating
system as a separate disk drive. A system’s logical drives may differ
from its physical drives. For example, a single hard disk drive may
be partitioned into two or more logical drives.
memory—Typically refers to the computer’s main memory, where
programs are run and data is temporarily stored and processed.
Memory can be volatile and hold data temporarily, such as RAM, or
it can be nonvolatile and hold data permanently, such as ROM. A
computer’s main memory is RAM. See also RAM, ROM.
M
microprocessor—See Central Processing Unit (CPU).
MIDI (Musical Instrument Digital Interface)—A standard for
connecting musical instruments, synthesizers, and computers. The
MIDI standard provides a way of translating music into a form
computers can use, and vice versa.
modem—Short for “modulator/demodulator.” A device that converts
information from digital to analog, and back to digital, enabling
information to pass back and forth between digital computers and
analog telephone lines.
motherboard—The computer’s main circuit board that contains the
processor, memory, and other primary components.
MS-DOS prompt—See system prompt.
multi-function drive—A DVD drive that can read and write to CD and
DVD media.
multimedia—A combination of two or more media, such as sound,
animation, and video in a computer program or presentation.
Musical Instrument Digital Interface—See MIDI.
network—A collection of computers and associated devices that are
connected by communications facilities. A network allows you to
share data and peripheral devices, such as printers, with other users
and to exchange electronic mail.
N
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Glossary
187
non-interlaced—A method of refreshing a computer screen, in which
each pixel of every line is refreshed as the electron beam scans
across and down the screen. Compare interlaced.
non-system disk—A disk for storing programs and data that cannot be
used to start the computer. Compare system disk.
online—Available through the computer. Online may refer to
information being read from your own computer’s internal storage
drive, such as online documentation or online Help, or to
information coming from another company on a company network
or the Internet.
O
operating system—A set of programs that controls how the computer
works. Examples of operating systems are the Windows Vista®
Home Basic and Windows® 7 operating systems.
optical disc drive—A drive which reads plastic coated discs on which
information is recorded digitally, and uses a laser to read data,
music, or videos.
palette—See color palette.
P
parallel—Processes that occur simultaneously. In communications, it
means the transmission of more than one bit of information at a
time. On your computer, the parallel port provides a parallel
communications interface between the computer and an appropriate
device. Most modern printers are parallel. Compare serial.
password—A unique string of characters entered by a user to verify his
or her identity to the computer or the network.
PC Card—A credit-card-sized expansion card designed to increase the
capabilities of computers. PC Cards provide functions such as
modem, fax/modem, hard disk drive, network adapter, sound card,
or SCSI adapter.
peripheral—Any device, such as a printer or joystick, that is attached to
the computer and controlled by the computer’s CPU.
pixel—Short for “picture element.” The smallest dot that can be
produced on a screen or printer.
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Glossary
188
Plug and Play—Generally, refers to the computer’s ability to
automatically configure itself to work with peripheral devices.
When capitalized, refers to a standard that, when followed by a
device manufacturer, allows a computer to configure itself
automatically to work with the device.
pointer—An icon (usually an arrow) that moves on the screen when you
slide your finger across the TouchPad or move a mouse. Used to
point to and select/activate on-screen items, such as icons, menu
items, and buttons. The shape and purpose of the pointer varies
depending on the program you are using and what you are doing.
pointing device—Any device, such as the TouchPad or a mouse, that
enables you to move the pointer on the screen.
port—A socket on the computer where you plug in a cable for
connection to a network or a peripheral device.
processor—See Central Processing Unit (CPU).
program—A set of instructions that can be executed by a computer. The
general classes of programs (also called software) are operating
system, application, and utility. See also operating system,
application, utility.
properties—The attributes of an object or device. For example, the
properties of a file include the file’s type, size, and creation date.
RAM (Random Access Memory)—Volatile memory that can be
written to as well as read. Volatile here means that information in
RAM is lost when you turn off your computer. This type of memory
is used for your computer’s main memory. See also memory.
Compare ROM.
R
Random Access Memory—See RAM.
Read-Only Memory—See ROM.
reboot—See boot, restart.
removable disk—A disk that can be removed from a disk drive. A Flash
drive is one example of a removable disk.
resolution—A measure of the sharpness of the images that can be
produced by a printer or displayed on a screen. For a printer,
resolution is expressed in dots per inch (dpi). For a screen, it is
expressed as the number of pixels available horizontally and
vertically.
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Glossary
189
restart—Synonymous with reboot. To reset the computer by reloading
the operating system without turning the computer off. See also
boot.
RGB (Red, Green, Blue) monitor—A monitor that reproduces all
colors by mixing red, green, and blue light in various combinations.
RJ11 connector—A modular connector used on most U.S. telephone
systems and direct-connect modems. The RJ11 connector is a
6-wire connector.
RJ45 connector—An eight-wire connector used to connect a computer
to a network.
ROM (Read-Only Memory)—Non-volatile memory that can be read
but not written to. Non-volatile here means that information in ROM
remains whether or not the computer is receiving power. This type
of memory is used to store your computer’s BIOS, which is
essential instructions the computer reads when you start it up. See
also BIOS, memory. Compare RAM.
Secure Digital (SD)—A small, portable, non-volatile memory card used
to store and transfer data between digital products, providing
encryption capability for content security.
S
select—To highlight or otherwise specify text, data, or graphics with the
intent to perform some operation on it.
serial—Processes that occur one at a time. In communications, it means
the transmission of one bit at a time sequentially over a single
channel. On your computer, the serial port provides a serial interface
between the computer and an appropriate device. Compare parallel.
shortcut—See keyboard shortcut.
Sleep—A feature of some Windows® operating systems that allows you
to turn off the computer without exiting your open applications and
to continue from where you left off when you turn the computer on
again.
software—See program. Compare hardware.
solid state drive —A data storage device that utilizes solid-state memory
as opposed to a hard disk (see also hard disk). Solid state drives hold
a large amount of information and are used for storage of programs
and data.
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Glossary
190
Suspend—A feature of some Windows® operating systems that allows
you to turn off the computer without exiting your open applications
and to continue from where you left off when you turn the computer
on again.
system prompt—The symbol (in the MS-DOS® operating system,
generally a drive letter followed by a “greater than” sign) indicating
where users are to enter commands.
TFT display—See active-matrix display.
T
Universal Serial Bus (USB)—USB is a serial bus that supports a data
transfer rate of up to 480 Mbps (480 million bits per second). USB
can connect up to 127 peripheral devices through a single all-
purpose USB port. USB allows hot swapping of peripherals. See
also bus, hot swapping, serial.
U
upload—To send a file to another computer through a modem or
network. See also download.
USB—See Universal Serial Bus (USB).
USB Flash drive—A small, portable flash memory card that plugs into a
computer’s USB port and functions as a portable hard drive. They
are smaller and more durable than an external hard drive because
they do not contain any internal moving parts, but have less storage
capacity. See also Universal Serial Bus (USB).
utility—A computer program designed to perform a narrowly focused
operation or solve a specific problem. Utilities are often related to
computer system management.
Web—See World Wide Web.
W
Wi-Fi®—A registered trademark term of the Wi-Fi Alliance that stands
for Wireless Fidelity, and is another term for the communication
protocol to permit an Ethernet connection using wireless
communication components.
World Wide Web (www)—The worldwide network of Web sites linked
together over the Internet. A user of the Web can jump from site to
site regardless of the location of the computer hosting the site. See
also Internet.
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Index
charge time 96
charger 96
charging 35, 96
(RTC) 97
determine remaining power 100
indicator light 99
installation 104, 106
A
AC adaptor 33
AC power 96
AC power light 33
accessing
network 115
adding
memory
check total memory 47
memory (optional) 39
optional external devices 38
adequate ventilation
cooling fan 32
maintaining 108
power options 101
power plan 167
real-time clock (RTC) 95
recharge time 95
removing 104
adjusting
TouchPad™ settings 66
Application Cards 163
audio features 115
B
backing up files 84, 92
battery
battery life 95
Call2Recycle™ 110
care 107, 108
changing 104
RTC memory 95
191
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Index
192
running computer on battery
power 94
Hibernation mode options 76
safety precautions 107
setting notifications 101
battery indicator light 99
BIOS Setup
see TOSHIBA Hardware Setup
button
connecting
AC adaptor 33
AC adaptor cord to (DC-IN) 34
computer to a network 115
monitor 67
power 37
Shut down 40, 73
start 113
power cord/cable 34
power source 34
cooling fan
adequate ventilation 32
customize
computer settings 81
C
Call2Recycle™
battery 110
D
caring for your computer 81
changing
desktop
battery 104
character keys 85
charging the battery 35
cleaning the computer 81
communications
set up 114
icons 112
Device Manager
fixing a problem 143
computer
caring for 81
cleaning 81
environmental precautions 110
moving 82
restarting 76
display output 68
disabling
running on battery power 94
setting up 32
TouchPad™ 67, 173
display
turning off 71
display devices
external 67
display output settings 68
display panel
opening 36
display, external
adjusting 69
disposal information 17
disposing of used batteries 109
turning off more quickly 74
turning off options 71
computer lock 82
computer will not start
troubleshooting 138
computing habits
troubleshooting 152
computing tips 83
configuring
Hibernation mode 76
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Index
193
power plan 167
Sleep mode 168
using to set a power plan 103
volume mute 165
E
emulate a full-size keyboard 85
enabling
TouchPad™ 67, 173
ENERGY STAR® 24
exploring
Zoom (Display resolution) 174
zooming in 175
desktop 111
external devices
keyboard 69
mouse 69
external display, adjusting 69
F
icon
file extensions
using 91
moving to desktop 112
recycle bin 112
safety 27
files
backing up 84, 92
file names 91
printing 91
restore 93
memory module 39
installing
saving 90
using a file extension 91
function keys 85
memory modules 39
internal storage drive
H
headphones
using 116
Help and Support
troubleshooting 142
Hibernation mode 72
configuring 76
K
keyboard
configuring options 76
hot key 169
Alt keys 85
powering down 76
Shut down 76
emulate a full-size 85
Fn key 85
starting again from 78
using 76
function keys 85
hot keys 175
overlay keys 86
special Windows® keys 86
standard full-size 85
troubleshooting 146
hot key
disabling or enabling wireless
devices 172
display brightness 171
Hibernation mode 169
keyboard overlays 175
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Index
194
using 84
keyboard, external 69
keys
troubleshooting 147
monitoring battery power 98
mouse
Ctrl Fn Alt 85
installing 69
function keys 85
overlay for cursor control 87
overlay keys 86
mouse utility 131
N
overlay to type numeric data 87
L
accessing 115
wireless 114
notification area 114
LEDs
system indicator lights 99
AC adaptor light 98
AC power light 33, 34
battery light 35
O
cursor control overlay light
87
numeric overlay light 87
ON/OFF light 37, 76, 78,
81
online resources
Toshiba 93
optional external devices
adding 38
other documentation 28
Web Camera light 117
lock
computer, using 82
M
P
maintaining your battery 108
memory
password
deleting a user 129
instant, using 126
setting 126
adding (optional) 39
check total memory 47
removing memory module slot
cover 41
Memory card reader
inserting memory media 118
removing memory media 118
using 117
memory module
installation 39
setting a user 128
user password 126
power
inserting into socket 42
removing 45, 46
microphone
using 115
monitor
connecting cable to AC adaptor
34
cord/cable 34
cord/cable connectors 176
energy-saving features 94
turning on 37
connecting 67
monitor problems
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195
power button 37
power management 96
optimum performance 96
power plans
selecting power plan options 102
using a hot key 103
power saving options 101
powering down
recycle bin icon 112
removing
restarting
using Hibernate 76
using Sleep 79
precautions
restore points
safety 30
printer
connecting 69
setting up 70
S
troubleshooting 150
USB-compatible 69
printing a file 91
problem solving
Startup options 141
program, starting 87
program, starting from Start menu 88
projector
computer 110
disposing of batteries 109
safety precautions
battery 107
saving files 90
Search programs and files field
selecting
power plan options 102
connecting 67
R
real-time clock (RTC)
battery 95
recording sounds 115
recovery
setting up
checking internal storage drive
operating status 62
creating recovery DVDs/media
56
erasing internal storage drive 61
installing drivers and applications
63
AC adaptor 33
adding memory (optional) 39
computer 32
getting comfortable with your
computer 29
internal storage drive 47
out-of-box state 49
restoring from recovery DVDs/
media 59
software
Setup Wizard 38
settings
customize computer settings 81
display output 68
to custom size partition 51
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Index
196
Shut down
T
button 40, 73
command 73
television
computer 40, 73
Hibernation mode 76
Sleep mode 79
tips
Toshiba
Sleep mode 72
configuring 78
configuring options 79
hot key 168
registering computer
powering down 79
Shut down 79
starting again from 81
using 78
TOSHIBA Accessibility 135
memory 39
software
Setup Wizard 38
software program
starting 87
starting from Start menu 88
sounds
recording 115
speakers
Secure tab 122
130
using external 116
start button 113
starting a program 87
Search programs and files field 89
Windows® Explorer 88
Windows® Start menu 88
starting a program from Start 88
starting again from
TOSHIBA Service Station 136
TouchPad™
using 63
traveling tips 110
Hibernation mode 78
Sleep mode 81
Startup menu
problem solving 141
supervisor password, deleting 128
supervisor password, set up 127
system indicator lights
AC power 33
bookmarked site not found 142
computer will not start 138
contacting Toshiba 157
corrupted/damaged data files 149
data/entire system backup 155
Device Manager 143
Disk Defragmenter 149
display error message 147
display problems
LEDs 34, 35, 37, 76, 78, 81,
87, 98, 99, 117
screen is blank 146
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197
error message, warning resume
failure 139
Error-checking 148
using
external display problems 148
external keyboard 146
external monitor 147
good computing habits 152
hard disk drive is slow 149
Help and Support, Windows®
operating system 142
Shut down command 73
high-pitched noise 149
installing hardware/software 156
keyboard 146
keyboard will not respond 138
memory problems 144
missing files/trouble accessing a
drive 148
power and batteries 144
printer 150
program stops responding 137
restore points 154
using the keyboard 84
Utilities 120
V
video projector
adjusting display 69
W
warranty
Web Camera
using 117
starting a program from 88
troubleshooting 140
Windows® Start menu
starting a program 88
troubleshooting 151
screen does not look correct/
flickers 147
slow Internet connection 142
sound system/speakers 149
trouble running programs 149
URL address not found 142
Windows® operating system not
working 140
wireless networking 151
turning off
computer 71
computer more quickly 74
options 71
turning on
power 37
U
USB-compatible
printer 69
user password, deleting 129
user password, setting 128
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