User’s Manual
A500/A500D series
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A500/A500D series
ExpressCard is a trademark of PCMCIA
HDMI, the HDMI logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
LabelFlash™ is trademark of YAMAHA Corporation.
Photo CD is a trademark of Eastman Kodak.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Memory Stick, Memory Stick PRO, Memory Stick PRO Duo and i.LINK are
registered trademarks of SONY Corporation.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
xD-Picture Card is a trademark of FUJIFILM Corporation.
Other trademarks and registered trademarks not listed above may be used
in this manual.
Macrovision License of Notice
For DVD Manufacturing License Agreement
This product incorporates copyright protection technology that is protected
by U.S. patents and other intellectual property rights, including U.S. Patent
Numbers 6,836,549; 6,381,747; 7,050,698; 6,516,132 and 5,583,936. Use
of this copyright protection technology must be authorized by Macrovision,
and is intended for home and other viewing uses only unless otherwise
authorized by Macrovision. Reverse engineering or disassembly is
prohibited. The copyright protection technology availability depends on the
model you purchased.
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A500/A500D series
EU Conformity Statement
This product is carrying the CE-Mark in accordance with the related
European Directives. Responsible for CE-Marking is TOSHIBA Europe
GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
The complete and official EU Declaration of Conformity can be found on
CE compliance
This product is labelled with the CE Mark in accordance with Radio
Equipment and Telecommunications Terminal Equipment Directive
1999/5/EC which includes the compliance to the Electromagnetic
Compatibility Directive 2004/108/EC and the Low Voltage Directive
2006/95/EC.
CE Marking is the responsibility of TOSHIBA EUROPE GmbH,
Hammfelddamm 8, 41460 Neuss, Germany, phone +49-(0)-2131-158-01.
This product and the supplied accessories are designed to observe the
required EMC (Electromagnetic Compatibility) standards. However,
Toshiba cannot guarantee that this product still observes these EMC
standards if accessories or cables not manufactured/distributed by Toshiba
are connected or implemented. To avoid in general EMC problems, the
following advice should be observed:
■ Only CE marked accessories should be connected/implemented
■ Only best shielded data cables should be connected
Following information is only for Turkey:
■ Compliant with EEE Regulations: Toshiba meets all requirements of
Turkish regulation 26891 “Restriction of the use of certain hazardous
substances in electrical and electronic equipment”.
■ The number of possible pixel failures of your display is defined
according to ISO 13406-2 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
■ Battery is a consumption product, since the battery time depends on the
usage of your computer. If the battery can not be charged at all, then it
is a defect or failure. The changes in battery time is not a defect or
failure.
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A500/A500D series
GOST
Working environment
This product was designed to fulfill the EMC (Electromagnetic
Compatibility) requirements for “residential, commercial and light industry
environments”.
The following environment is not approved:
In the following environments the use of this product can be restricted:
■ Industrial Environments (e.g. environments where a mains voltage of
380V three-phase is being used).
■ Medical Environments: This product is not certified as a medical
product according to the Medical Product Directive 93/42/EEC, but can
be used in office areas where the use is not restricted. Please disable
the wireless LAN or Bluetooth hardware in such areas as long this
feature is not official supported by the operator of the related medical
facility.
■ Vehicle Environments: Please read the operator’s manual of the vehicle
manufacturer for further restrictions of use.
■ Aircraft Environments: Please follow the advices of the flight personnel
regarding restrictions of use.
■ Any consequences resulting from the use of this product in working
environments that are not approved or the use is restricted are not the
responsibility of Toshiba Corporation. The consequences of the use of
this product in those working environments may be:
■ Interference with other devices or machines in the nearby surrounding
area
■ Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the nearby surrounding area
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.
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A500/A500D series
Following information is only valid for EU-member States:
Disposal of products
The crossed out wheeled dust bin symbol indicates that products must be
collected and disposed of separately from household waste. Integrated
batteries and accumulators can be disposed of with the product. They will
be separated at the recycling centres.
The black bar indicates that the product was placed on the market after
August 13, 2005.
By participating in separate collection of products and batteries, you will
help to assure the proper disposal of products and batteries and thus help
to prevent potential negative consequences for the environment and
human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that batteries and/or
accumulators must be collected and disposed of separately from
household waste.
If the battery or accumulator contains more than the specified values of
lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery
3Eꢀꢁ+Jꢀ&Gꢁ
Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust
bin symbol.
By participating in separate collection of batteries, you will help to assure
the proper disposal of products and batteries and thus help to prevent
potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.
These symbols may not stick depending on the country and region where
you purchased.
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A500/A500D series
Disposing of the computer and the computer’s batteries
■ Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
■ This computer contains rechargeable batteries. After repeated use, the
batteries will finally lose their ability to hold a charge and you will need
to replace them. Under certain applicable laws and regulation, it may be
illegal to dispose of old batteries by placing them in the trash.
■ Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old batteries
or how to dispose of them properly. Disposal of this material may be
regulated due to environmental considerations. For disposal, reuse or
recycling information, please contact your local government.
REACH - Compliance Statement
The new European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007. Toshiba will meet all REACH requirements and is
committed to provide our customers with information about the chemical
substances in our products according to REACH regulation.
Please consult the following website
www.toshiba-europe.com/computers/info/reach for information about the
presence in our articles of substances included on the candidate list
according to article 59(1) of Regulation (EC) No 1907/2006 (“REACH”) in a
concentration above 0.1 % weight by weight.
The new European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007. The candidate list according to Article 59 of REACH was
published on 28th October 2008. REACH requires Toshiba to provide
customers with sufficient information if Substances of Very High Concern
(SVHC) of candidate list are contained in our products in a concentration
above 0.1% weight by weight (w/w).1)The below mentioned SVHC may be
contained in the listed articles in a concentration above 0.1% weight by
weight.
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A500/A500D series
ENERGY STAR® Program
Your computer model may be Energy Star® qualified. If the model you
purchased is compliant, it is labeled with the ENERGY STAR logo on the
computer and the following information applies.
TOSHIBA is a partner in the Environmental Protection Agency’s (EPA)
ENERGY STAR® Program and has designed this computer to meet the
latest ENERGY STAR® guidelines for energy efficiency. Your computer
ships with the power management options preset to a configuration that will
provide the most stable operating environment and optimum system
performance for both AC power and battery modes.
To conserve energy, your computer is set to enter the low-power Sleep
mode which shuts down the system and display within 15 minutes of
inactivity in AC power mode. TOSHIBA recommends that you leave this
and other energy saving features active, so that your computer will operate
at its maximum energy efficiency. You can wake the computer from Sleep
mode by pressing the power button.
Products that earn the ENERGY STAR® prevent greenhouse gas emissions
by meeting strict energy efficiency guidelines set by the US EPA and the EU
Commission. According to the EPA, a computer meeting the new ENERGY
STAR® specifications will use between 20% and 50% less energy
depending on how it is used.
Visit http://www.eu-energystar.org or http://www.energystar.gov for more
information regarding the ENERGY STAR Program.
Visit http://www.energystar.gov or
http://www.energystar.gov/powermanagement for more information
regarding the ENERGY STAR Program.
Important Safety Information for Computers with TV tuner
IEC60950-1/EN60950-1 Information technology equipment - Safety -
Coaxial cable connection to this computer must only be used if the cable
outer conductive shielding has been grounded by the cable installer at the
building premises as close to the point of cable entrance, or attachment, as
practicable and the connection complies with all local cable installation
requirements that are applicable in your area.
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A500/A500D series
Optical disc drive standards
TOSHIBA A500/A500D series computer is shipped with one of the
following drives preinstalled: DVD Super Multi (+-R DL) drive or DVD Super
Multi (+-R DL) /w Label Flash drive.
The drive has one of the following labels:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE1
KLASS 1 LASER APPARAT
Before it is shipped, the Class 1 Laser is certified to meet the United States
Chapter 21 Standards of the Department of Health and Human Services
(DHHS 21 CFR).
For any other country, the drive is certified to meet the Class 1 Laser
standards of IEC825 and EN60825.
Optical disc drive safety instructions
■ The drive employs a laser system. To ensure proper use of this
product, please read this instruction manual carefully and retain for
future reference.
Should the unit ever require maintenance, contact an authorized
service location.
■ Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure
■ To prevent direct exposure to the laser beam, do not try to open the
enclosure.
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A500/A500D series
DVD Super Multi (+-R DL) drive
Panasonic UJ880AD/UJ880ED
Location of the required label
COMPLIES WITH FDA RADIATION
PERFORMANCE STANDARDS, 21
CFR SUBCHAPTER J.
MANUFACTURED
Panasonic Communications Co., Ltd.
1-62, 4-Chome Minoshima
Hakata-ku Fukuoka, Japan
HLDS GT20N/GT20F
Location of the required label
COMPLIES WITH FDA RADIATION
PERFORMANCE STANDARDS, 21
CFR SUBCHAPTER J.
MANUFACTURED
Hitachi-LG Data Storage, Inc.
22-23, Kaigan 3-chome, Minato-Ku,
Tokyo, 108-0022 Japan
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A500/A500D series
Pioneer DVR-TD09TBM/DVR-TD09TBF
Location of the required label
COMPLIES WITHFDA RADIATION
PERFORMANCE STANDARDS, 21
CFR SUBCHAPTER J
MANUFACTURED
PIONEER CORPORATION
4-1, MEGURO 1-CHOME, MEGURO-
KU TOKYO 153-8654, JAPAN
Toshiba Samsung TS-L633A/TS-L633P
Location of the required label
PRODUCT IS CERTIFIED BY THE
MANUFACTURER TO COMPLY WITH
DHHS RULES 21 CFR CHAPTER 1,
SUBCHAPTER J, APPLICABLE AT
THE DATE OF MANUFACTURE.
MANUFACTURED
Toshiba Samsung Storage Technology
Korea Corporation
416, Maetan-3Dong, Yeongtong-Gu,
Suwon City, Gyeonggi-Do, 443-742,
Korea
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A500/A500D series
International precautions
CAUTION: This appliance contains a
laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To use
this model properly, read the instruction
manual carefully and keep this manual
for your future reference. In case of any
trouble with this model, please contact
your nearest “AUTHORIZED service
station.” To prevent direct exposure to the
laser beam, do not try to open the
enclosure.
VORSICHT: Dieses Gerät enthält ein
Laser-System und ist als
“LASERSCHUTZKLASSE 1 PRODUKT”
klassifiziert. Für den richtigen Gebrauch
dieses Modells lesen Sie bitte die
Bedienungsanleitung sorgfältig durch
und bewahren diese bitte als Referenz
auf. Falls Probleme mit diesem Modell
auftreten, benachrichtigen Sie bitte die
nächste “autorisierte Service-Vertretung”.
Um einen direkten Kontakt mit dem
Laserstrahl zu vermeiden darf das Gerät
nicht geöffnet werden.
ADVARSEL: Denne mærking er anbragt
udvendigt på apparatet og indikerer, at
apparatet arbejder med laserstråler af
klasse 1, hviket betyder, at der anvendes
laserstrlier af svageste klasse, og at man
ikke på apparatets yderside kan bilve
udsat for utilladellg kraftig stråling.
APPARATET BOR KUN ÅBNES AF
FAGFOLK MED SÆRLIGT KENDSKAB
TIL APPARATER MED
LASERSTRÅLER!
Indvendigt i apparatet er anbragt den her
gengivne advarselsmækning, som
advarer imod at foretage sådanne
indgreb i apparatet, at man kan komme til
at udsatte sig for laserstråling.
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A500/A500D series
OBS! Apparaten innehåller
laserkomponent som avger laserstråining
överstigande gränsen för laserklass 1.
VAROITUS. Suojakoteloa si saa avata.
Laite sisältää laserdiodin, joka lähetää
näkymätöntä silmilie vaarallista
lasersäteilyä.
CAUTION: USE OF CONTROLS OR
ADJUSTMENTS OR PERFORMANCE
OF PROCEDURES OTHER THAN
THOSE SPECIFIED IN THE OWNER’S
MANUAL MAY RESULT IN
HAZARDOUS RADIATION EXPOSURE.
VORSICHT: DIE VERWENDUNG VON
ANDEREN STEUERUNGEN ODER
EINSTELLUNGEN ODER DAS
DURCHFÜHREN VON ANDEREN
VORGÄNGEN ALS IN DER
BEDIENUNGSANLEITUNG
BESCHRIEBEN KÖNNEN
GEFÄHRLICHE
STRAHLENEXPOSITIONEN ZUR
FOLGE HABEN.
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A500/A500D series
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A500/A500D series
Table of Contents
Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
System indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Remote Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Opening the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Turning on the power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Turning off the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
System Recovery Options and
Restoring the pre-installed Software . . . . . . . . . . . . . . . . . . . . . . 3-10
Using the Fingerprint Sensor
(Depending on the model you purchased) . . . . . . . . . . . . . . . . . . 4-2
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A500/A500D series
Typewriter keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Hot keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Power indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Power-up modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-13
HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
HW Setup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
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A500/A500D series
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Security lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Radio Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
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A500/A500D series
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A500/A500D series
Preface
Congratulations on your purchase of the TOSHIBA A500/A500D series
computer. This powerful notebook computer provides excellent expansion
capability, includes multimedia functionality, and is designed to provide
years of reliable, high-performance computing.
This manual tells how to set up and begin using your TOSHIBA A500/A500D
series computer. It also provides detailed information on configuring your
computer, basic operations and care, using optional devices and
troubleshooting.
If you are a new user of computers or if you’re new to portable computing,
yourself with the computer’s features, components and accessory devices.
computer.
If you are an experienced computer user, please continue reading the
preface to learn how this manual is organized, then become acquainted
with this manual by browsing through its pages. Be sure to read the Special
features section of the Introduction, to learn about features that are
uncommon or unique to the computers and carefully read HW Setup and
Passwords. If you are going to install ExpressCards or connect external
Manual contents
This manual is composed of the following chapters, appendixes, a glossary
and an index.
capabilities, and options.
briefly explains how they function.
operating your computer.
using the touchpad, the fingerprint sensor, optical disc drive, Audio/Video
controls, the web camera, the microphone, wireless communication and
LAN.
the keypad overlay and hot keys.
power resources and battery save modes.
computer using the HW Setup program. It also tells how to set a password.
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xix
A500/A500D series
some diagnostic tests, and suggests courses of action if the computer
doesn’t seem to be working properly.
your computer.
The Appendixes provide technical information about your computer.
acronyms used in the text.
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Icons
Keys
Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.
The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.
Key operation
Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.
When procedures require an action such as
clicking an icon or entering text, the icon’s name
or the text you are to type in is represented in the
typeface you see to the left.
ABC
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A500/A500D series
Display
Names of windows or icons or text generated by
the computer that appear on its display screen
are presented in the type face you see to the left.
ABC
Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
Terminology
This term is defined in this document as follows:
Start
The word “Start” refers to the “
” button in
Microsoft® Windows Vista®.
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A500/A500D series
General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.
Provide adequate ventilation
■ Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is
turned on or when an AC adaptor is connected to a power outlet (even if
your computer is in Sleep Mode). In this condition, observe the
following:
■ Never cover your computer or AC adaptor with any object.
■ Never place your computer or AC adaptor near a heat source, such
as an electric blanket or heater.
■ Never cover or block the air vents including those located at the
base of the computer.
■ Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
■ Always provide sufficient space around the computer.
■ Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.
Creating a computer-friendly environment
Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area
from:
■ Dust, moisture, and direct sunlight.
■ Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
■ Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
■ Extreme heat, cold, or humidity.
■ Liquids and corrosive chemicals.
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A500/A500D series
Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use.
Heat injury
■ Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
■ If the computer has been used for a long time, avoid direct contact with
the metal plate supporting the various interface ports as this can
become hot.
■ The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
■ Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer’s components or otherwise
cause it to malfunction.
ExpressCard overheating
Some ExpressCards can become hot during prolonged use which may
result in errors or instability in the operation of the device in question. In
addition, you should also be careful when you remove an ExpressCard that
has been used for a long time.
Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.
Instruction Manual for Safety and Comfort
All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.
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Chapter 1
Introduction
This chapter provides an equipment checklist, and it identifies the
computer’s features, options and accessories.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.
Equipment checklist
Carefully unpack your computer, taking care to save the box and packaging
materials for future use.
Hardware
Check to make sure you have all the following items:
■ TOSHIBA A500/A500D series Portable Personal Computer
■ AC adaptor and power cord (2-pin plug or 3-pin plug)
■ Battery pack (is pre-installed in some computer)
■ Remote controller (is included with some models)
■ Some models are included with Slim size remote controller.
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A500/A500D series
Software
The following Windows® operating system and utility software are
pre-installed.
■ Microsoft® Windows Vista™
■ Bluetooth Driver (Can be used only for Bluetooth models)
■ Display Drivers for Windows
■ TOSHIBA Value Added Package
■ TOSHIBA Hardware Setup
■ TOSHIBA Supervisor Password
■ Fingerprint Utility (Can be used only for Fingerprint Utility models)
■ LAN Driver
■ Pointing Device Driver
■ Sound Driver for Windows
■ Wireless LAN Driver (Can be used only for Wireless LAN models)
■ Windows Mobility Center
■ TOSHIBA Disc Creator
■ TOSHIBA Recovery Disc Creator
■ TOSHIBA ConfigFree™
■ TOSHIBA SD Memory Utilities
■ TOSHIBA Assist
■ TOSHIBA DVD PLAYER
■ TOSHIBA Face Recognition (Can be used only Web Camera models)
■ TOSHIBA PC Health Monitor
■ TOSHIBA USB sleep and Charge Utility
■ Online Manual
SD Memory Card Format Utility and other SD functions are packaged into
TOSHIBA SD Memory Utilities. When uninstalling the SD utilities, click
Start -> Control Panel -> Uninstall a program, and select TOSHIBA SD
Memory Utilities.
Documentation
■ TOSHIBA A500/A500D series Portable Personal Computer User’s
Manual
■ TOSHIBA A500/A500D Quickstart
■ Instruction Manual for Safety and Comfort
■ Warranty information
If any of the items are missing or damaged, contact your dealer
immediately.
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A500/A500D series
Features
This computer incorporates the following features and benefits:
Processor
Built-in
Your computer processor type varies depending
on the model you purchased. To check which
type of processor is included in your model, open
the TOSHIBA PC Diagnostic Tool Utility by
clicking Start -> All programs -> TOSHIBA ->
Utilities -> TOSHIBA PC diagnostic Tool.
Chipset
Mobile Intel® GM45 Express Chipset
Mobile Intel® GL40 Express Chipset
or
AMD M780G chipset
Memory
Slots
PC2-6400 1 GB, 2 GB or 4 GB memory modules
can be installed in the two memory slots of below
models:
■ Mobile Intel® GM45 Express Chipset model
■ Mobile Intel® GL40 Express Chipset
■ AMD M780G Chipset model
Maximum system memory size and speed are
depending on the model you purchased.
■ Maximum size of memory can be installed on Mobile Intel® GL40
Express Chipset models is 4GB.
■ PC2-6400 memory module works as PC2-5300 speed on
AMD Athlon/Sempron™ Processor.
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Video RAM
Video RAM depends on the model you purchased.
Mobile Intel® GM45 Express Chipset model/
Mobile Intel® GL40 Express Chipset model:
Video RAM capacity shares with main memory,
and the proportion depends on Dynamic Video
Memory Technology.
Mobile Intel® GM45 Express Chipset model in
graphic chip by ATI Mobility Radeon™ HD 4570:
External 512MB
Mobile Intel® GM45 Express Chipset model in
graphic chip by ATI Mobility Radeon™ HD 4650:
External 1GB
AMD M780G Chipset model:
Video RAM capacity shares with main memory,
and the proportion depends on ATI
HyperMemory™.
AMD M780G Chipset model in graphic chip by
ATI Mobility Radeon™ HD 4570: External 512MB
AMD M780G Chipset model in graphic chip by
ATI Mobility Radeon™ HD 4650: External 1GB
Disks
Hard disk drive or
Solid state drive
This computer is equipped with the following
types of Solid State Drive(SSD),hard disk
drive(HDD).The capacity of each hard disk drive
model is different.
■ SSD(depending on the model you
purchased)
■ 64GB
■ 128GB
■ 256GB
■ HDD
■ 160GB
■ 250GB
■ 320GB
■ 400GB
■ 500GB
Please note that part of the hard disk drives overall
capacity is reserved as administration space.
Additional hard disk drive sizes may be introduced.
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Optical disc drive
DVD Super Multi
drive
The drive reads DVD-ROM’s at a maximum 8x
speed and CD-ROM’s at a maximum 24x speed,
and writes CD-R’s at up to 24x speed, CD-RW’s
at up to 24x speed, DVD-RW’s at up to 6x speed,
DVD-R’s, DVD+R’s and DVD+RW’s at up to 8x
speed, DVD-R (Dual layer) at up to 6x speed,
DVD+R (Double Layer) at up to 6x speed and
DVD-RAM at up to 5x speed, and supports the
following formats:
■ CD-R
■ CD-RW
■ DVD-ROM
■ DVD-Video
■ CD-DA
■ CD-Text
■ Photo CD™ (single/multi-session)
■ CD-ROM Mode 1, Mode 2
■ CD-ROM XA Mode 2 (Form1, Form2)
■ Enhanced CD (CD-EXTRA)
■ Addressing Method 2
■ DVD-R
■ DVD-R (Dual Layer)
■ DVD-RW
■ DVD+R
■ DVD+R (Double Layer)
■ DVD+RW
■ DVD-RAM
Some models are equipped with a full-size DVD
Super Multi drive module that lets you run CD’s
or DVD’s without using an adaptor.
Keyboard
Built-in
The internal keyboard provides dedicated cursor
control overlay keys,
and
Keys. The
keyboard is compatible with the IBM® enhanced
details.
Pointing Device
Built-in Touch Pad
The integrated Touch Pad and control buttons in
the palm rest allow control of the on-screen
pointer and support functions such as the
scrolling of windows.
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A500/A500D series
Power
Battery pack
RTC battery
AC adaptor
The computer is powered by one rechargeable
lithium-ion battery pack.
The internal RTC battery backs up the Real Time
Clock (RTC) and calendar.
The AC adaptor provides power to the system
and recharges the batteries when they are low.
It comes with a detachable power cord which will
either have a 2-pin or 3-pin plug enclosure.
As the AC adaptor is universal, it can receive a
range of AC voltages from 100 to 240 volts,
however you should note that the output current
varies among different models. Using the wrong
adaptor can damage your computer. Refer to the
Ports
External monitor
This port provides 15-pin, analog VGA port.This
port allows you to connect an external monitor to
the computer. Some models include this feature.
Universal Serial Bus The computer supports multiple Universal Serial
(USB 2.0)
Bus ports that comply with the USB 2.0 standard.
One of the USB ports has an eSATA (External
Serial ATA) function.
Slots
ExpressCard™
The internal ExpressCard slot is a Universal slot.
This slot supports ExpressCard/54 and
ExpressCard/34 modules.
Bridge media
SIM card
This slot lets you insert an SD™/SDHC™
memory card, miniSD™/microSD™ Card,
Memory Stick® (PRO™/PRO Duo™),
xD-Picture Card™ and MultiMediaCard™. Refer
This slot (located underneath the battery pack)
allows you to transfer information from a
standard 25mm Subscriber Identity Module (SIM)
card to your computer. The SIM card slot is only
featured on some models.
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Multimedia
Sound system
The integrated sound system provides support
for the computer’s internal speakers and
microphone, also allowing an external
microphone and headphones to be connected
via the appropriate jacks.
Web Camera
Web Camera is a device that allows you to
record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. Camera
Assistant Software will help you to add various
video effects to your video or photograph.
HDMI out port
(depending on the
model you purchased)
HDMI out port can connect with Type A
connector HDMI cable.
HDMI cable can send video and audio signals.
In addition to this, it can send and receive control
signals.
By connecting a TV which supports HDMI
Control to this port, the remote control for the
connected TV can be used to operate some of
the computer functions.
DisplayPort(dependin DisplayPort connects cable.
g on the model you
purchased)
Like HDMI, DisplayPort cables can send video
and audio signals when connected to a device
that supports DisplayPort.
details.
Headphone (S/PDIF) This jack lets you connect digital speakers or a
jack
stereo headphone (16 ohm minimum). When you
connect a digital speaker or headphones, the
internal speaker is automatically disabled.
This jack can be used also as S/PDIF jack and
enables connection of optical digital
correspondence apparatus.
Microphone jack
A 3.5mm mini microphone jack enables
connection of a three-conductor mini jack for
stereo microphone input, and connection of a
stereo device for audio input.
TV Tuner(depending
on the model you
purchased)
TV Tuner enables watching and recording TV
programs. Some models are equipped with the
TV Tuner.
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A500/A500D series
Infrared receiver
window
This is a sensor window that receives signals
from the remote controller which is provided with
your computer.
Models which do not include a remote controller
are not equipped with an infrared receiver so the
computer cannot be operated with a remote
controller.
Full size and Slim
size remote
controller
Use this device to navigate when playing
CDs/DVDs. The slim size remote controller is
stored within the ExpressCard slot (Provided with
some models).
Communications
LAN
The computer has built-in support for Ethernet
LAN (10 megabits per second, 10BASE-T),
Fast Ethernet LAN (100 megabits per second,
100BASE-TX) and Gigabit Ethernet LAN
(1000 megabits per second, 1000BASE-T).
Bluetooth™
Some computers in this series have Bluetooth
wireless communication function which
eliminates the need for cables between
electronic devices such as computers and
printers and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area
network environment which is safe and
trustworthy, that is quick and easy.
Wireless LAN
The computers in this series are equipped with a
Wireless LAN module that is compatible with
other LAN systems based on Direct Sequence
Spread Spectrum/Orthogonal Frequency Division
Multiplexing radio technology that complies with
the IEEE 802.11 Standard.
■ The transmission speed over the wireless LAN and the distance over
which wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The Transmit Rate (at X Mbit/s) is the theoretical maximum speed
under the IEEE802.11 (a/b/g/n) standards. The actual transmission
speed will be lower than the theoretical maximum speed.
Wireless
communication
This switch turns the Wireless LAN and Bluetooth
functions on and off.
switch
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A500/A500D series
Security
Security lock slot
Connects a security lock to anchor the computer
to a desk or other large object.
Software
The computer’s internal display panel supports high-resolution video
graphics and can be set to a wide range of viewing angles for maximum
comfort and readability.
Operating system
Microsoft® Windows Vista® is available. Refer to
the preinstalled Software section at the front of
this chapter.
TOSHIBA Utilities
A number of utilities and drivers are preinstalled
to make your computer more convenient to use.
Refer to the Utilities and applications section in
this chapter.
Plug and Play
When you connect an external device to the
computer or when you install a component, Plug
and Play capability enables the system to
recognize the connection and make the
necessary configurations automatically.
Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1 To access the Power Options, click Start -> Control Panel -> System
and Maintenance -> Power Options.
Hot keys
Hot keys are specific key combinations that let
you quickly change the system configuration
directly from the keyboard without running a
system program.
Display automatic
power off *1
This feature automatically cuts off power to the
computer’s display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.
HDD automatic
power off *1
This feature automatically cuts off power to the
hard disk drive when it is not accessed for a
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.
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A500/A500D series
System automatic
This feature automatically shuts down the system
into either Sleep Mode or Hibernation Mode when
there is no input or hardware access for a
specified time. This can be specified in the Power
Options.
Sleep/Hibernation
Mode *1
Power on password Two levels of password security, supervisor and
user, are available to prevent unauthorized
access to your computer.
Instant security
A specific hot key function automatically locks the
system providing data security.
Intelligent power
supply *1
A microprocessor in the computer’s intelligent
power supply detects the battery’s charge,
automatically calculates the remaining battery
capacity and protects electronic components
from abnormal conditions such as a voltage
overload from the AC adaptor. This can be
specified in the Power Options.
Battery save mode *1
This feature lets you configure the computer in
order to save battery power. This can be
specified in the Power Options.
Low battery
When battery power is exhausted to the point that
computer operation cannot be continued, the
system automatically enters Hibernation Mode
and shuts itself down. This can be specified in the
Power Options.
automatic
Hibernation Mode *1
Heat dispersal *1
To protect against overheating, the processor has
an internal temperature sensor so that, if the
computer’s internal temperature rises to a certain
level, the cooling fan is turned on or the
processing speed is lowered. This can be
specified in the Power Options.
If the processor’s temperature reaches an unacceptably high level with
either setting, the computer will automatically shut down to prevent any
damage - in this instance any unsaved data in memory will be lost.
TOSHIBA HDD
Protection
This feature uses the acceleration sensor built in
the computer to detect vibration and shocks, and
automatically moves the hard disk drive’s read/
write head to a safe position in order to reduce
the risk of damage that could be caused by
head-to-disk contact. Refer to the Using the Hard
Disk Drive (HDD) Protection section in Chapter 4,
Operating Basics for details.
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A500/A500D series
The TOSHIBA HDD Protection function does not guarantee that the hard
disk drive will not be damaged.
Hibernation Mode
This feature lets you turn off the power to the
computer without exiting from your software.
The contents of main memory are automatically
saved to the hard disk drive so that when you
next turn the power on again, you can continue
working right where you left off. Refer to the
Turning off the power section in Chapter 3,
Getting Started, for more details.
Sleep Mode
If you have to interrupt your work, you can use
this feature to allow you to turn off power to the
computer without exiting from your software. Data
is maintained in the computer’s main memory so
that when you next turn on the power, you can
continue working right where you left off.
TOSHIBA Value Added Package
This section describes the TOSHIBA Component features pre-installed on
the computer.
TOSHIBA Power
Saver
TOSHIBA Power Saver provides you with the
features of more various power supply
managements.
TOSHIBA Button
Support
This utility controls the following computer button
functions.
■ ECO button
■ CD/DVD button
The starting application from the button can be
changed.
TOSHIBA Zooming
Utility
This utility allows you to enlarge or reduce the
icon size on the Windows Desktop, or the zoom
factor associated with specific supported
applications.
TOSHIBA PC
Diagnostic Tool
The TOSHIBA PC Diagnostic Tool will display
basic system configuration information and allow
the functionality of some of the computer’s
built-in hardware devices to be tested.
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A500/A500D series
TOSHIBA Flash
Cards
The TOSHIBA Flash Cards provide a quick way
to modify selected system functions and to
launch applications.
■ Hot key function
■ TOSHIBA utility launcher function
TOSHIBA
Accessibility
The TOSHIBA Accessibility utility provides
support to movement impaired users when they
need to use the TOSHIBA Hot-key functions. In
use, the utility allows you to make the FN key
“sticky”, that is you can press it once, release it,
and they press one of the “F” keys in order to
access its specific function. When set, the FN
key will remain active until another key is
pressed.
Utilities and Applications
This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, please refer to each utility’s online manual, help files or
README.TXT file.
Fingerprint Utility
Some models of this computer series support a
fingerprint utility, which is installed for the
purpose of enrolling and recognizing fingerprints
which can then be linked to a username and
password in order to remove the need to input
these details from the keyboard. Just by swiping
an enrolled finger against the fingerprint sensor,
the following functions will be enabled:
■ Log on to Windows and access a security
enabled homepage through Internet Explorer.
■ Files and folders can be encrypted/decrypted
and third party access to them is prevented.
■ Disable the password-protected screen-saver
when returning from a power-saving mode
such as Sleep Mode.
■ Authentication of the User Password (and,
if applicable, the HDD(Hard Disk Drive)
Password) when booting up the computer
(Pre-OS Authentication).
■ Single-Swipe Sign-on feature
■ Fingerprint security cannot be used in models that do not have a
fingerprint module installed.
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A500/A500D series
Bluetooth Stack for
This software enables communication between
Windows by Toshiba the computer and external Bluetooth devices
such as printers and mobile phones.
Bluetooth functions cannot be used in models that do not have a Bluetooth
module installed.
TOSHIBA Assist
TOSHIBA Assist is a graphical user interface that
provides access to specific tools, utilities and
applications that make the use and configuration
of the computer easier.
HW Setup utility
To start the utility, click the Windows Start button,
point to All Programs, click TOSHIBA, click
Utilities, and select HWSetup icon.
TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that
improve the ease and control of communication
devices and network connections, help in the
identification of communication problems and
allow the creation of profiles if you need to switch
between different locations and communication
networks. To access this utility, click Start -> All
Programs -> TOSHIBA -> ConfigFree->
Connectivity Doctor.
TOSHIBA Disc
Creator
You can create CD’s and DVD’s in a number of
formats including audio CD’s that can be played
on a standard CD player, and data CD’s/DVD’s
which can store copies of the files and folders on
your computer’s hard disk drive. This software
can be used on models with a DVD Super Multi
drive.
To start this utility, click Start -> All Programs ->
TOSHIBA -> CD&DVD Applications -> Disc
Creator.
TOSHIBA Face
Recognition
TOSHIBA Face Recognition uses a face
verification library to verify the face data of users
when they log in to Windows. If the verification is
successful, the user will be logged into Windows
automatically. The user can thus avoid having to
enter a password or the like, which makes the
login process easier.
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A500/A500D series
TOSHIBA USB Sleep This utility is able to either enable or disable the
and Charge Utility
USB sleep and Charge function.
This utility shows the positions of USB ports that
support the USB sleep and Charge function and
displays the battery’s remaining capacity.
To start this utility, click Start -> All Programs ->
TOSHIBA -> Utilities -> USB Sleep and Charge
or Control Panel -> TOSHIBA USB Sleep and
Charge.
TOSHIBA HDD/SSD
Alert
The TOSHIBA HDD/SSD Alert includes wizard
functions to monitor the Disk Drive operating
status and execute system backup.
TOSHIBA DVD-RAM This utility has the function of Physical Format
Utility
and Write-Protect to DVD-RAM. This utility is
contained the setup module of TOSHIBA Disc
Creator. To start this utility, click Start -> All
Programs -> TOSHIBA -> CD&DVD
Applications -> DVD-RAM Utility.
Windows Mobility
Center
Mobility Center is a utility for accessing several
mobile PC settings quickly in one window. A
default maximum of eight tiles are provided by
the operating system, and the additional two tiles
are added to your Mobility Center.
■ Lock Computer:
This can be used to lock your computer without
turning it off. This has the same function as the
Lock button at the bottom of the right pane in the
start menu.
■ TOSHIBA Assist:
This can be used to open TOSHIBA Assist if it is
already installed in your computer.
TOSHIBA DVD
PLAYER
This software is provided for playback of DVD
Video.It has an on-screen interface and
functions. Click Start -> All Programs ->
TOSHIBA DVD PLAYER->TOSHIBA DVD
PLAYER.
Frame dropping, audio skipping or out of synch audio and video may occur
during playback of some DVD Video titles. Make sure to connect the
computer’s AC adaptor when playing a DVD Video. Power-saving features
may interfere with smooth playback.
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A500/A500D series
Options
You can add a number of options to make your computer even more
powerful and convenient to use. The following options are available:
Memory expansion
A 1,024MB or 2,048MB or 4,096MB memory
module (PC2-6400) can easily be installed in the
computer.
Battery Pack
An additional battery pack can be purchased for
use as either a spare or replacement. Please
refer to Chapter 6, Power and Power-up Modes
for futher information.
AC Adaptor
USB FDD
If you frequently use your computer at more than
one site, it may be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to always carry the
adaptor with you.
The USB floppy diskette drive accommodates
either a 1.44MB or 720KB floppy diskette through
connection to one of the computer’s USB ports.
In use, please be aware that, while you cannot
format 720KB floppy diskettes under Windows
Vista®, you are able to read and write to diskettes
that have already been formatted.
Security lock
A slot is available to attach a security cable to the
computer to deter theft.
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Chapter 2
The Grand Tour
This chapter identifies the various components of your computer. Become
familiar with each component before you operate the computer.
Front with the display closed
The following figure shows the computer’s front with its display panel in the
closed position.
c
a
b
a. Bridge Media Slot
b. Infrared receiver window
c. Wireless communication switch
Figure 2-1 Front of the computer with display closed
This slot lets you insert an SD™/SDHC™
memory card, miniSD™/microSD™ Card,
Memory Stick® (PRO™/PRO Duo™), xD-Picture
Card™ and MultiMediaCard™. Refer to Chapter 8,
Bridge media slot
Keep foreign metal objects, such as screws, staples and paper clips, out of
the Bridge media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
This is a sensor window that receives signals
from the remote control which is provided with
your computer.
Infrared receiver
window
Wireless
communication
switch
Slide this switch to the right to turn on Wireless
LAN and Bluetooth functions. Slide it to the left to
turn off the functions.
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A500/A500D series
■ Turn Wi-Fi®, Wireless USB and Bluetooth functionalities off when near
a person who may have a cardiac pacemaker implant or other medical
electric device. Radio waves may affect pacemaker or medical device
operation, possibly resulting in serious injury. Follow the instruction of
your medical device when using any Wi-Fi or Bluetooth functionality.
■ Always turn off Wi-Fi®, Wireless USB and Bluetooth functionality if the
computer is near automatic control equipment or appliances such as
automatic doors or fire detectors. Radio waves can cause malfunction
of such equipment, possibly resulting in serious injury.
■ Do not use the Wi-Fi®, Wireless USB and Bluetooth functionalities near
a microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
Left side
The following figure shows the computer’s left side.
f
a
b
c
j
d
e
g
h
i
a. Universal serial bus (USB 2.0) port
b. Cooling vents
*c. External monitor port
d. LAN jack
*e. HDMI out port
f. Express Card slot
g. eSATA/USB combo port
h. Headphone (S/PDIF) jack
i. Microphone jack
*j. DisplayPort
* Depending on the model you purchased.
Figure 2-2 The left side of the computer
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Universal Serial Bus The Universal Serial Bus port, which complies
(USB 2.0) port
with the USB 2.0 standard, is provided on the left
hand side of the computer.
Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB connectors. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that
some functions associated with a specific device might not operate
properly.
Cooling vents
The cooling vents help keep the processor from
overheating.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
External monitor
port
This port allows you to connect an external
monitor to the computer.
LAN jack
This jack lets you connect to a LAN. The adaptor
has built-in support for Ethernet LAN
(10 megabits per second, 10BASE-T),
Fast Ethernet LAN (100 megabits per second,
100BASE-TX) and Gigabit Ethernet LAN
(1000 megabits per second, 1000BASE-T).
The LAN has two indicators. Refer to Chapter 4,
Operating Basics, for details.
■ Do not connect any cable other than a LAN cable to the LAN jack.
It could cause damage or malfunction.
■ Do not connect the LAN cable to a power supply. It could cause
damage or malfunction.
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A500/A500D series
HDMI out port
HDMI out port can connect with Type A
connector HDMI cable.A HDMI cable can send
video and audio signals. In addition to this, it can
send and receive control signals.
By connecting a TV which supports HDMI
Control to this port, the remote control for the
connected TV can be used to operate some of
the computer functions.Refer to the REGZA Link
details.
ExpressCard slot
This slot allows you to install a single
ExpressCard device.
A Toshiba slim size remote controller can be
inserted in the ExpressCard slot. Please note
only Some models are equipped with a Slim size
remote controller.
Keep foreign metal objects, such as screws, staples and paper clips, out of
the ExpressCard slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
eSATA/USB combo
port
This Universal Serial Bus port, which complies to
the USB 2.0 standard, is provided on the left hand
side of the computer. The ports with the icon (
has USB Sleep and Charge function. This port
has eSATA (External Serial ATA) function.
)
Headphone (S/PDIF) A 3.5 mm mini headphone jack that lets you
jack
connect digital speakers or a stereo headphone
(16 ohm minimum). When you connect digital
speakers or headphones, the internal speaker is
automatically disabled.
This jack can be used also as S/PDIF jack and
enables connection of an optical digital
correspondence apparatus.
Microphone jack
DisplayPort
A 3.5 mm mini microphone jack enables
connection of a three-conductor mini jack for
monaural microphone input, and connection of a
stereo device for audio input.
Like HDMI, DisplayPort cables can send video
and audio signals when connected to a device
that supports DisplayPort.
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Right side
The following figure shows the computer’s right side.
a
b
c
d
e
f
*a. Optical disc drive (tray)
b. Universal Serial Bus (USB 2.0) port
c. DC IN 19V jack
d. Security lock slot
*e. TV Tuner jack
*f. Optical Disc drive (slot)
*Depending on the model you purchased.
Figure 2-3 The right side of the computer
Optical disc drive
(tray)
Some computers are configured with a tray
version of the DVD Super Multi drive. The
full-size drive provides high-performance
execution of CD/DVD-ROM-based programs.
Universal Serial Bus Two Universal Serial Bus ports, which comply
(USB 2.0) port
with the USB 2.0 standard, are provided on the
right side of the computer.
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DC IN 19V jack
The AC adaptor connects to this jack in order to
power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.
Security lock slot
TV tuner jack
A security cable can be attached to this slot and
then connected to a desk or other large object in
order to deter theft of the computer.
TV Tuner enables watching and recording TV
programs. Some models are equipped with the
TV Tuner.
Optical disc drive
(slot)
Some models are equipped with a slot version of
the DVD Super Multi drive. The full-size drive
provides high-performance execution of
CD/DVD-ROM-based programs.
Use only round standard (12cm) discs with this slot-loading optical drive.
Any other size or shape disc may not be able to be removed from the slot
and may damage the system as well as the disc.
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A500/A500D series
Underside
The following figure shows the underside of the computer. You should
ensure that the display is closed before the computer is turned over to
avoid causing any damage.
c
b
a
f
d
e
a. Battery safety lock
b. Battery release latch
c. Battery
d. Cooling vent
e. Memory module slots
f. Hard Disk Drive
Figure 2-4 The underside of the computer
Battery safety lock
Slide this latch into its “Unlock” position in order to
release the battery pack and prepare for removal.
1
2
Battery release latch Slide and hold this latch into its “Unlock” position
in order to release the battery pack.
For more detailed information on removing the
battery pack please refer to Chapter 6, Power
Battery pack
The battery pack provides power to the computer
when the AC adaptor is not connected. For more
detailed information on the use and operation of
the battery pack please refer to Chapter 6, Power
Cooling vents
Hard disk drive
The computer’s cooling vents help keep the
processor from overheating.
The hard disk drive contains the main storage for
the computer. Disk size varies depending on the
model purchased.
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Memory module
slots
The memory module slots are located here. The
memory module slots allow for the installation,
replacement and removal of additional memory
modules. Please refer to the Additional memory
for more information.
Front with the display open
This section shows the computer with the display panel open. In order to
open the display, lift the display panel up and position it at a comfortable
viewing angle for you.
n
m
l
k
j
i
o
b
c
g
b
a
d
e
h
f
a. Power button
b .Stereo speakers
c. Front operational panel
d. Touchpad Enable/Disable button
e. Touchpad
f. Touchpad control buttons
*g. Fingerprint Sensor
h. System Indicators
i. Display hinge
j. Display screen
*k. Microphone
*l. Web Camera
*m. Web Camera LED
n. Wireless LAN antenna
o. LCD Sensor switch
*Depending on the model you purchased.
Figure 2-5 The front of the Touch Pad model with the display open
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Power button
Press this button to turn the computer’s power on
and off.
Stereo speakers
The speakers emit sound generated by your
software as well as audio alarms, such as low
battery condition, generated by the system.
Some models are equipped with Harman/Kardon
speakers.
Keep foreign objects out of the speakers. Never allow metal objects, such
as screws, staples and paper clips, to enter the computer or keyboard.
Foreign metal objects can create a short circuit, which can cause computer
damage and fire, possibly resulting in serious injury.
Front operation
Eight panels are available for use:
panel (eight panels)
CD/DVD, ECO, Play/Pause, Previous, Next,
Mute, Volume DOWN, Volume UP.
These panels allow you to manage Audio/Video,
run applications and access utilities.
Touchpad Enable/
Disable button
The indicator light below this button will glow
white when the touchpad is in use. Please refer
Touch Pad
The Touch Pad mouse control device located in
the center of the palm rest is used to control the
movement of the on-screen pointer. For more
information, please refer to the Using the Touch
Touch Pad control
buttons
The control buttons located below the Touch Pad
allow you to select menu items or manipulate text
and graphics as designated by the on-screen
pointer.
Fingerprint Sensor
This sensor enables you to enroll and recognize
a fingerprint. For detailed information on
Fingerprint Sensor, refer to Chapter 4, Using the
purchased). Some models are equipped with a
Fingerprint Sensor.
System indicators
Display hinge
These LED indicators allow you to monitor the
status of various computer functions and are
described in more detail within the System
indicators section.
The display hinge allows the display panel to be
position at a variety of easy-to-view angles.
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A500/A500D series
Display screen
Please be aware that, when the computer is
operating on the AC adaptor, the image
displayed on the internal screen will be
somewhat brighter than when it operates on
battery power. This difference in brightness
levels is intended to save power when operating
on batteries. For more information on the
computer’s display, please refer to the Display
Controller section in Appendix B.
Microphone
Web Camera
A built-in microphone allows you to import and
record sounds for your application - please refer
Operating Basics for more information. Some
models are equipped with a microphone.
The Web Camera is a device that allows you to
record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. Camera
Assistant Software will help you to add various
video effects to your video or photograph.
The web camera also Enables the transmission
of video and use of video chat via the internet
using specialized applications.
The effective pixel count for this web camera is
0.3 million or 1.0 million (0.3M maximum
photograph size: 640X480 pixels; 1.0M
maximum photograph size: 1280X800 pixels).
Please remove the protective plastic-film before
using the Web Camera.
are equipped with a Web Camera.
Web Camera LED
The Web Camera LED glows when the Web
Camera is operating.
Please remove the protective plastic-film before
using the Web Camera.
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A500/A500D series
LCD Sensor switch
This switch senses when the display panel is
either closed or opened and activates the Panel
Power Off/On feature as appropriate. For
example, when you close the display panel the
computer enters Hibernation Mode and shuts
itself down and then, when you next open the
display, the computer will automatically start up
and return you to the application you were
previously working on.
You can specify within the Power Options. To
access it, click Start -> Control Panel -> System
and Maintenance -> Power Options.
Do not put any magnetic objects close to this switch as they may cause the
computer to automatically enter Hibernation Mode and shut down even if
the Panel Power Off feature is disabled.
Function buttons
Seven buttons are provided with some models.
Figure 2-6 Front operation panel
Available for use: ECO, CD/DVD, Play/Pause, Previous, Next, Mute,
Volume Down, Volume Up.
These buttons allow you to manage audio/video, run applications and
Operating Basics for details.
Please handle your computer carefully to avoid scratching or damaging the
surface.
ECO button
Press this button to launch the TOSHBIA ECO
Utility. This button changes “On” and “Off” of
ECO Mode. When ECO Mode is “On”, the icon
turns green. When ECO Mode is “Off”, the icon
LED turns off.
CD/DVD button
Play/Pause button
Previous button
Press this button to launch an application
program that allows Windows Media Player /
TOSHIBA DVD PLAYER.
Press this button to begin playing an audio CD,
a DVD movie or digital audio files. This button
also acts as a Pause button.
Press this button to advance to the previous
track, chapter or data.
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A500/A500D series
Next button
Press this button to advance to the next track,
chapter or data.
LED on/off button
Press this button to turn off/on the LEDs.
Volume UP and
DOWN control
buttons
Use these buttons to adjust the volume of the
internal stereo speakers and optional external
stereo headphones (if connected). Press the
Volume DOWN button to decrease the volume
and the Volume UP button to increase the volume.
System indicators
The LED system indicators for specific computer operations glow when
those operations are in progress.
Figure 2-7 System indicators
DC IN
The DC IN indicator normally glows white when
power is being correctly supplied from the AC
power adaptor. However, If the output voltage
from the adaptor is abnormal, or if the computer’s
power supply malfunctions, this indicator will go
out.
Power
Battery
The Power indicator normally glows white when
the computer is turned on. However, if you turn
the computer off into Sleep Mode, this indicator
will flash amber - approximately one second on,
two seconds off - both while the system is
shutting down and while it remains turned off.
The Battery indicator shows the condition of the
battery’s charge - white indicates the battery is
fully charged, amber indicates the battery is
charging, and flashing amber indicates a low
battery condition. Please refer to Chapter 6,
Power and Power-up Modes for more information
on this feature.
HDD/ODD/eSATA
Bridge media slot
The HDD/ODD/eSATA indicator glows white
whenever the computer is accessing the built-in
hard disk drive or the other drives.
The Bridge media slot indicator glows white
when the computer is accessing the Bridge
media slot.
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A500/A500D series
Keyboard indicators
The following figures show the positions of the CAPS LOCK indicator and
the Touchpad Enable/Disable button.
Figure 2-8 Keypad indicators
CAPS LOCK
This indicator glows green when letter keys are
locked into their uppercase format.
Touchpad Enable/
Disable button
The touchpad indicator below this button glows
white when the touchpad is activated. The
indicator does not glow when the touchpad is
disable (and a mouse or other device is used to
navigate the computer)
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A500/A500D series
Optical disc drives
The computer is configured with a DVD Super Multi drive. A Serial ATA
interface controller is used for 12cm (4.72") and 8cm (3.15") (Tray ODD)
and 12cm (4.72") (Slot ODD) CD/DVD operation. For further information on
loading and unloading discs, please refer to the Writing CD/DVD on DVD
Region codes for DVD drives and media
DVD Super Multi drives and their associated media are manufactured
according to the specifications of six marketing regions. When you
purchase DVD-Video, make sure it matches your drive, otherwise it will not
play properly.
Code
Region
1
2
3
4
Canada, United States
Japan, Europe, South Africa, Middle East
South East Asia, East Asia
Australia, New Zealand, Pacific Islands, Central America,
South America, Caribbean
5
6
Russia, Indian Subcontinent, Africa, North Korea, Mongolia
China
Writable discs
This section describes the types of writable CD/DVD discs. Check the
specifications of your drive to see the types of discs it can write. Use
TOSHIBA Disc Creator to write compact discs. Please refer to Chapter 4,
Operating Basics for further information.
CDs
■ CD-R discs can be written only once. The recorded data cannot be
erased or changed.
■ CD-RW discs including multi speed CD-RW discs, high-speed CD-RW
discs and ultra-speed CD-RW discs can be recorded more than once.
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A500/A500D series
DVDs
■ DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs
can be written only once. The recorded data cannot be erased or
changed.
■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than
once.
Some types and formats of DVD-R (Dual Layer) and DVD+R (Double
Layer) discs may be unreadable.
DVD Super Multi drive
The full-size DVD Super Multi drive module allows you to record data to
recordable CD’s and DVD’s as well as run 12cm(4.72") and 8cm(3.15") (for
Tray type) or 12cm (4.72") (for Slot type) CD’s and DVD’s without using an
adaptor.
The speed is slower at the center of a disc and faster at the outer edge.
DVD read
8 speed (maximum)
DVD-R write
DVD-R DL write
DVD-RW write
DVD+R write
DVD+R DL write
DVD+RW write
DVD-RAM write
CD read
8 speed (maximum)
6 speed (maximum)
6 speed (maximum)
8 speed (maximum)
6 speed (maximum)
8 speed (maximum)
5 speed (maximum)
24 speed (maximum)
24 speed (maximum)
24 speed (maximum, Ultra-speed media)
CD-R write
CD-RW write
Use only round standard (12cm) discs with this slot-loading optical drive.
Any other size or shape disc may not be able to be removed from the slot
and may damage the system as well as the disc.
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A500/A500D series
Remote Controller
A remote controller, which is provided with some models, enables you to
perform some functions of your computer from a distant location.
There are two different types of remote controllers:
■ Full size remote controller
■ Slim size remote controller
■ Some models are included with either a Full size remote controller or
Slim size remote controller.
■ Models which include the Slim size remote controller do not have a TV
tuner installed and so do not allow viewing of TV programs.
The following figure shows the buttons on the Remote Controller.
You can use your Remote Controller with Media Center to play CDs, DVDs
and videos, and view pictures. The Remote Controller helps you navigate
through Media Center just as a cable TV remote control navigates cable TV
options or controls the playback of a movie in a VCR or DVD player.
Using the Remote Controller, you can:
■ Navigate and control all Media Center windows.
■ Control the video display.
■ Place the computer in and out of Sleep Mode.
information on how to use the Remote Controller as well as how to install
and remove its batteries.
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A500/A500D series
Full Size Remote Controller
b
a
e
c
d
h
g
i
f
j
k
l
q
m
n
p
o
s
t
r
v
u
w
z
x
y
n. OK
a. Power
o. Volume Control
p. Channel/Page Control
q. Start
r. Mute
s. Recorded TV
t. Guide
b. Access indicator
c. Record
d. Stop
e. Pause
f. Play
g. REW (Rewind)
h. FWD (Fast Forward)
i. Replay
j. Skip
k.Back
u. Live TV
v. DVD Menu
w. Numbers
x. Clear
y. Enter
z. Teletext
l.More Info
m. Arrows
Figure 2-9 Full Size Remote Controller
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Power
Starts or terminates the operating system.
This button functions like the Power button of
your computer. By default, the Sleep Mode is
equivalent to the Power Off state of your
computer. To change the setting, click Start,
select Control panel -> System and
Maintenance -> Power Options. When
pressing the Sleep button, the following three
options are available: Do nothing, Sleep and
Hibernation.
Access indicator
This indicator will glow while the Remote
Controller is sending signals to the computer.
Please note that this indicator will not light after
the battery has been completely discharged.
Record
Stop
Records the selected television program and
stores it on your hand disk drive.
Stops the media currently playing.
Pause
Pauses an audio or video track, and live or
recorded TV programs.
Play
Plays the selected media.
REW (Rewind)
Moves the media (video, DVD, music, and so
on) backwards.
FWD (Fast Forward) Moves the media (video, DVD, music, and so
on) forwards.
Replay
Skip
Moves media backward (seven seconds for
videos and live TV, one music track or one DVD
chapter at a time).
Moves media forward (30 seconds for videos
and live TV, one music track or one DVD
chapter).
Back
Displays the previous window.
More Info
Arrows
The button provides more details on a TV
program than is listed in the Guide.
Moves the cursor to navigate within Media
Center windows.
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A500/A500D series
OK
Selects the desired action or window option. It
acts like the ENTER Key. If watching TV in full
screen mode, pressing OK switches back to the
previous viewed channel. Press again to toggle
back. It acts the same way as a Jump button on
some TV remote controls.
Volume +
Volume -
Start
Increases the volume while watching TV,
viewing DVD’s or replaying CD’s.
Decreases the volume while watching TV,
viewing DVD’s or replaying CD’s.
Opens Media Center to the main window.
Channel/Page up (+) Changes the TV channel or moves a page up
and down (-)
and down, depending on the available options.
Mute
Turns your computer sound off.
Recorded TV
Guide
Allows you to start recording of TV programs.
The Recorded TV feature of Media Center will
be activated.
Opens the Television Program Guide to display
available TV channels and programs to watch
and record.
Live TV
A shortcut to the full screen view. It also takes
you to the current point in a live TV program after
pausing live TV.
DVD Menu
Numbers
Opens the main menu on a DVD movie,
if available.
Allows you to select a channel or chapter
number while watching TV, or CD/DVD replay.
Numbers, letters or symbols can be entered.
To select a channel or chapter number of two or
more digits, press the buttons sequentially. For
example, press the “1” button and then the “0”
button to select the number 10.
Clear
Enter
Deletes entered numbers, letters or symbols.
The OK button on the Remote Controller has the
same functions.
Red, Green, Yellow
and Blue buttons
It jumps to a registration link.
These buttons are not provided with some
models.
Teletext
Starts or terminates the Teletext mode.
This button is not provided with some models.
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A500/A500D series
Slim Size Remote Controller
a
b
c
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l
h
k
o
m
p
q
n
s
t
r
a. CD/DVD
k. Mute
l. Back
m. More Info
n. Start
b. Brightness down
c. Brightness up
d. Power
e. Volume +
f. Volume -
g. DVD Menu
h. Arrows
o. REW (Rewind)
p. Play/Pause
q. FWD (Fast Forward)
r. Replay
i. OK
s. Stop
j. Illumination On/Off
t. Skip
Figure 2-10 Slim Size Remote Controller
CD/DVD
Pressing this button will launch an
application program that allows you to watch
a DVD or listen to a CD.
Pressing this button while the computer is on or
in Sleep Mode, will launch Media Center. My
Music is started when a music CD is inserted in
the optical disc drive and My Video is started
when a DVD video is in the drive. If the
application you wish to run is not selected as the
active window when these buttons are pressed,
please switch to the application manually. For
example, by clicking the taskbar item for the
application window you wish to make active.
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A500/A500D series
Brightness down
Brightness up
Power
Decreases the computer’s display panel
brightness in individual steps.
Increases the computer’s display panel
brightness in individual steps.
Starts or terminates the operating system.
This button functions like the Power button of
your computer. By default, the Sleep Mode is
equivalent to the Power Off state of your
computer. To change the setting, click Start,
select Control panel -> System and
Maintenance -> Power Options. The following
four options are available: Do nothing, Sleep,
Hibernate and Shut down
Volume +
Volume -
DVD Menu
Increases the volume while viewing DVD’s or
replaying CD’s.
Decreases the volume while viewing DVD’s or
replaying CD’s.
Opens the main menu on a DVD movie,
if available.
Arrows
OK
Moves the cursor to navigate within Media
Center windows.
Selects the desired action or window option.
It acts like the ENTER Key.
Illumination On/Off
Pressing this button to switch the lighting of
indicators (e.g. Front operation panel, power
button, etc).
Mute
Turns your computer sound off.
Back
Displays the previous window.
More Info
This button has the same function as the
secondary (right) mouse button. Use it to display
more executable options.
Start
Opens Media Center to the main window.
REW (Rewind)
Play/Pause
Moves the media (video, DVD, music, and so
on) backwards.
Plays the selected media. Pauses an audio or
video track.
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A500/A500D series
FWD (Fast Forward) Moves the media (video, DVD, music, and so
on) forwards.
Replay
Moves media backward (seven seconds for
videos, one music track or one DVD chapter at a
time).
Stop
Skip
Stops the media currently playing.
Moves media forward (30 seconds for videos,
one music track or one DVD chapter).
Using the Remote Controller
Some computers include a remote control unit, which allows you to control
some of your computer’s functions from a distant location.
■ The Remote Controller is designed specifically for this computer.
■ Some application programs may not support remote control functions.
Operational range of the Remote Controller
Point the Remote controller at your computer and press a button. The
operational angle and distance are described below.
Distance
Angle
Within 5 m from the infrared receiver window.
Within a 30 degree horizontal and 15 degree
vertical range of the infrared receiver window.
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A500/A500D series
Figure 2-11 Operational range of the remote control
* The appearance of the provided Remote Controller may vary from model
to model.
Even if the remote controller is within the effective range as described
above, it may malfunction or not work correctly in the following cases.
■ When an obstacle stands between the infrared receiver window of your
computer and the Remote Controller.
■ When direct sunlight or strong fluorescent light strikes the infrared
receiver window.
■ When the infrared receiver window or the infrared emission part of the
Remote Controller is dirty.
■ When other computers which use an infrared remote controller are
used near to your computer.
■ When a low battery condition is present.
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A500/A500D series
Installing/Removing batteries
Be sure to install the provided CR2016 type batteries before using the
remote controller.
Store the battery for the remote control beyond the reach of children.
If a child swallows a battery, this might result in choking. If it happens,
contact a doctor immediately.
Observe the following precautions when using the battery of the Remote
Controller.
■ Do not use batteries other than those specified.
■ Ensure that you insert the batteries with their polarities correctly
aligned (+ or -).
■ Do not recharge, heat, disassemble or short the battery, or put it into a
fire or flame.
■ Do not use a battery whose “recommended expiration date” has been
reached, or which is completely discharged.
■ Do not use different types of batteries or old and new batteries at the
same time.
■ Do not carry the battery together with metal necklaces, hairpins or
other metal accessories.
■ When storing or disposing of used batteries, make sure to put some
insulation tape on their terminals (+ and -) to avoid short-circuits.
If these precautions are not followed, heating, fluid leakage or explosion
may occur. This may cause burns or personal injury. If battery fluid gets on
your skin or clothes, wash immediately with clean water. If battery fluid
gets in your eyes, rinse your eyes with clean water immediately and see a
doctor. Do not touch the battery fluid on instruments or devices with bare
hands. Wipe off with a cloth or paper towel.
Type of battery that can be used for the Full Size Remote Controller
When the batteries shipped with the Remote Controller are discharged,
replace them with commercially available AA manganese batteries or AA
alkaline batteries. Other types or battery should not be used.
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Installing the batteries
1. Open the battery cover on the back of the Remote Controller.
Slide the cover in the direction of the arrow to remove the cover.
Figure 2-12 Opening the battery cover
2. Insert the batteries in place.
Be sure to place the batteries with their polarities (+ and -) in the correct
position.
Figure 2-13 Inserting the batteries
3. Close the battery cover.
Close the cover securely until it clicks.
Figure 2-14 Closing the battery cover
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A500/A500D series
Replacing the batteries
When the batteries in the Remote Controller reach the end of their life, the
Remote Controller may not operate correctly or work only within a short
distance from your computer. In this instance, you should purchase new
batteries and replace the discharged ones.
1. Open the battery cover on the back of the Remote Controller.
2. Replace the batteries.
Be sure to place the batteries with their polarities (+ and -) in the correct
position.
Figure 2-15 Removing the batteries
3. Close the battery cover until it clicks.
Type of battery that can be used for the Slim Size Remote Controller
When the batteries shipped with the Remote Controller are discharged,
replace them with commercially available CR2016 Lithium batteries. Other
types or battery should not be used.
Installing the battery
1. Open the battery cover on the back side of the remote controller.
Figure 2-16 Opening the battery cover
2. Be sure to place the battery with correct polarities. Press the battery
down to the stopper then push it forward to fit into the battery case.
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b
a
1. Stopper
2. Battery
Figure 2-17 Inserting the battery
3. Close the battery cover. Close the cover securely until it clicks.
Figure 2-18 Closing the battery cover
Replacing the battery
1. Open the battery cover on the back side of the remote controller.
2. Hold down the stopper and slide the battery out of battery case.
Figure 2-19 Removing the batteries
3. Insert the battery in place. Be sure to place the batteries with correct
polarities. Press the battery down to the stopper then push it forward to
fit into the battery case.
4. Close the battery cover. Close the cover securely until it clicks.
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Placing Slim size remote controller
Inserting a Slim size remote controller
To insert a Slim size remote controller, follow the steps as detailed below:
1. Make sure the ExpressCard slot is empty.
2. Set the front side upward and insert a Slim size remote controller.
Figure 2-20 Inserting a Slim size remote controller
3. Press a Slim size remote controller gently to ensure a firm connection is
made.
Removing a Slim size remote controller
To remove a Slim size remote controller, follow the steps as detailed below:
1. Press a Slim size remote controller slightly to make it stretch out.
2. Grasp a Slim size remote controller and pull it out from the slot.
Figure 2-21 Removing a Slim size remote controller
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AC adaptor
The AC adaptor can automatically adjust to any voltage ranging from 90 to
264 volts and to a frequency of either 47 or 63 hertz, enabling you to use
this computer in almost any country/region. The adaptor converts AC
power to DC power and reduces the voltage supplied to this computer.
To recharge the battery, simply connect the AC adaptor to a power source
and to the computer. Please refer to Chapter 6, Power and Power-up
Modes for further information.
Figure 2-22 The AC adaptor (2-pin plug)
Figure 2-23 The AC adaptor (3-pin plug)
■ Depending on the model in question, either a 2-pin or 3-pin adaptor/
power lead will be bundled with the computer.
■ Do not use a 3-pin to 2-pin conversion plug.
■ The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside of this
region. In order to use the adaptor/computer in other regions, you
should please buy a power cord that conforms to the safety rules and
regulations in that particular region.
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk of
fire or other damage to the computer. Use of an incompatible AC adaptor
could cause fire or damage to the computer possibly resulting in serious
injury.
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Chapter 3
Getting Started
■ If the battery pack is not pre-installed in the computer that you
purchased, please install the battery pack before you start using the
computer.
information about installing the battery pack.
■ Be sure to read the enclosed Instruction Manual for Safety and Comfort
for information on the safe and proper use of this computer. It is
intended to help you be more comfortable and productive while using a
notebook computer. By following the recommendations in it you may
reduce your chance of developing a painful or disabling injury to your
hand, arms, shoulders or neck.
This chapter provides basic information to start using your computer.
It covers the following topics:
■ Connecting the AC adaptor
■ Opening the display
■ Turning on the power
■ Starting up for the first time
■ Turning off the power
■ Restarting the computer
■ System Recovery Options
■ Restoring the preinstalled Software
■ Use an anti-virus software and update it regularly.
■ Never format storage media without checking its content - formatting
destroys all stored data.
■ It is a good idea to periodically back up the internal hard disk drive or
other main storage device to external media. General storage media is
not durable or stable over long periods of time and under certain
conditions may result in data loss.
■ Before you install a device or application, save any data in memory to
the hard disk drive or other storage media. Failure to do so may result
in the loss of data.
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Connecting the AC adaptor
Attach the AC adaptor when you need to charge the battery or you want to
operate from AC power. It is also the fastest way to get started, because
the battery pack will need to be charged before you can operate from
battery power.
The AC adaptor can be connected to any power source supplying from
90 to 264 volts and 47 or 63 hertz. For details on using the AC adaptor to
■ Always use the TOSHIBA AC adaptor that was included with your
computer or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage caused
by use of an incompatible adaptor.
■ Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.
■ Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country of
use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.
■ The supplied power cord conforms to safety rules and regulations in
the region from which the product is purchased and should not be used
outside this region. For use in other regions, please buy power cords
that conform to safety rules and regulations in that particular region.
■ Do not use a 3-pin to 2-pin conversion plug.
■ When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the User’s Manual. Connecting
the power cable to a live electrical outlet should be the last step
otherwise the adaptor DC output plug could hold an electrical charge
and cause an electrical shock or minor bodily injury when touched. As
a general safety precaution, avoid touching any metal parts.
■ Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to heat
since the computer base and AC adaptor’s surface increase in
temperature during normal use.
■ Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
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1. Connect the power cord to the AC adaptor.
Figure 3-1 Connecting the power cord to the AC adaptor (2-pin plug)
Figure 3-2 Connecting the power cord to the AC adaptor (3-pin plug)
Either a 2-pin or 3-pin adaptor/cord will be included with the computer
depending on the model.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the
right side of the computer.
Figure 3-3 Connecting the adaptor to the computer
3. Plug the power cord into a live wall outlet - the Battery and DC IN
indicators on the front of the computer should glow.
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Opening the display
The display panel can be opened to a wide range of angles for optimal
viewing.
While holding down the palm rest with one hand so that the main body of
the computer is not raised, slowly lift the display panel - this will allow the
angle of the display panel to be adjusted to provide optimum clarity.
Figure 3-4 Opening the display
Use reasonable care when opening and closing the display panel. Opening
it vigorously or slamming it shut could damage the computer.
■ When opening the panel, please be careful not to force it beyond the
point where it moves easily.
■ Be careful not to open the display panel too far as this could put stress
on the display panel’s hinges and cause damage.
■ Do not press or push on the display panel.
■ Do not lift the computer by the display panel.
■ Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
■ When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).
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Turning on the power
This section describes how to turn on the power - the Power indicator light
will then indicate the status. Please refer to the Monitoring of power
information.
■ After you turn on the power for the first time, do not turn it off until you
have set up the operating system. Please refer to the section Starting
up for the first time for more information.
■ Volume cannot be adjusted during Windows Setup.
1. Open the computer’s display panel.
2. Press the computer’s power button.
Figure 3-5 Turning on the power
Starting up for the first time
The Microsoft Windows Vista® Startup Screen will be the first screen
displayed when you turn on the power. Follow the on-screen instructions on
each screen in order to properly install the operating system.
When it is displayed, be sure to read the Software License Terms
carefully.
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Turning off the power
The power can be turned off in one of three modes, either Shut Down
Mode, Hibernation Mode or Sleep Mode.
Shut Down Mode
When you turn off the power in Shut Down Mode no data will be saved and
the computer will boot to the operating system’s main screen the next time
it is turned on.
1. If you have entered data, either save it to the hard disk drive or to other
storage media.
2. Make sure all disk/disc activity has stopped before removing the
CD/DVD or floppy diskette.
■ Make sure the Hard Disk Drive indicator is off. If you turn off the power
while a disk (disc) is being accessed, you may lose data or damage the
disk.
■ Never turn off the power while an application is running. Doing so could
cause loss of data.
■ Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause data
loss.
3. Click Start.
4. Click the arrow button (
) located in the power management buttons
(
) and select Shut Downfrom the menu.
5. Turn off any peripheral devices connected to your computer.
Do not turn the computer or peripheral devices back on immediately - wait
a short period to avoid any potential damage.
Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the hard
disk drive when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Please note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.
■ Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the hard disk drive. However, for safety
sake, it is best to save your data manually.
■ Data will be lost if you remove the battery or disconnect the AC adaptor
before the save is completed. Wait for the Hard Disk Drive indicator
light to go out.
■ Do not install or remove a memory module while the computer is in
Hibernation Mode. Data will be lost.
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Benefits of Hibernation Mode
The Hibernation Mode feature provides the following benefits:
■ Saves data to the hard disk drive when the computer automatically
shuts down because of a low battery condition.
■ You can return to your previous working environment immediately when
you turn on the computer.
■ Saves power by shutting down the system when the computer receives
no input or hardware access for the time period set by the System
Hibernate feature.
■ Allows the use of the panel power off feature.
Starting Hibernation Mode
You can also enable Hibernation Mode by pressing FN + F4 - please refer
To enter Hibernation Mode, follow the steps below.
1. Click Start.
2. Click the arrow button (
) in the power management buttons
(
) and select Hibernatefrom the menu.
Automatic Hibernation Mode
The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. In order to define these
settings, you can follow the steps as described below:
1. Click Start and click the Control Panel.
2. Click System and Maintenance and click Power Options.
3. Click Choose what the power button does or Choose what closing
the lid does.
4. Enable the desired Hibernation Mode settings for When I press the
power button and When I close the lid.
5. Click the Save changes button.
Data save in Hibernation Mode
When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the hard disk drive. During
this time, the Hard Disk Drive indicator will glow.
After you turn off the computer, and the content of memory has been saved
to the hard disk drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.
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Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer’s main memory so that when you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication switches or devices, and canceling settings that reactivate
the computer automatically, such as a timer recording function. Failure to
completely shut down the computer in this way could allow the operating
system to reactivate and run pre-programmed tasks or preserve unsaved
data, which could interfere with aviation or other systems, possibly causing
serious injury.
■ Before entering Sleep Mode, be sure to save your data.
■ Do not install or remove a memory module while the computer is in
Sleep Mode. The computer or the memory module could be damaged.
■ Do not remove the battery pack while the computer is in Sleep Mode
(unless the computer is connected to an AC power source). Data in
memory could be lost.
■ When the AC adaptor is connected, the computer will go into Sleep Mode
according to the settings in the Power Options (to access it, Start ->
Control Panel -> System and Maintenance -> Power Options).
■ To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount of
time. Please note that keyboard keys can only be used if the Wake-up
on Keyboard option is enabled within the HW Setup utility.
■ If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is next
turned on and the system returns from Sleep Mode.
■ To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options (to access it, Start ->
Control Panel -> System and Maintenance -> Power Options).
■ To use the Hybrid Sleep function, configure it in the Power Options.
Benefits of Sleep Mode
The Sleep Mode feature provides the following benefits:
■ Restores the previous working environment more rapidly than does the
Hibernation Mode feature.
■ Saves power by shutting down the system when the computer receives
no input or hardware access for the time period set by the System
Sleep Mode feature.
■ Allows the use of the panel power off feature.
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Executing Sleep Mode
You can also enable Sleep Mode by pressing FN + F3 - please refer to
You can enter Sleep Mode in one of four ways:
■ Click Start then click the power button (
) located in the power
management buttons (
).
Please note that this feature must be enabled within the Power Options
(to access it, click Start -> Control Panel -> System and Maintenance
-> Power Options).
■ Click Start then click the arrow button (
) and select Sleepfrom the
menu.
■ Close the display panel. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Maintenance -> Power Options).
■ Press the power button. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Maintenance -> Power Options).
When you turn the power back on, you can continue where you left when
you shut down the computer.
■ When the computer is in Sleep Mode, the Power indicator will blink
amber.
■ If you are operating the computer on battery power, Sleep Mode will
consume more power while the computer is off. You can lengthen the
overall operating time by turning it off into Hibernation Mode.
Sleep Mode limitations
Sleep Mode will not function under the following conditions:
■ Power is turned back on immediately after shutting down.
■ Memory circuits are exposed to static electricity or electrical noise.
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Restarting the computer
Certain conditions require that you reset the computer, for example if:
■ You change certain computer settings.
■ An error occurs and the computer does not respond to your keyboard
commands.
If you need to restart the computer, there are three ways this can be
achieved:
■ Click Start then click the arrow button (
) in the power management
buttons ( ) and select Restartfrom the menu.
■ Press CTRL, ALT and DEL simultaneously (once) to display the menu
window, then select Restart from the Shut down options.
■ Press the power button and hold it down for four seconds. Once the
computer has turned itself off, wait between ten and fifteen seconds
before turning the power on again by pressing the power button.
System Recovery Options and Restoring the pre-installed
Software
System Recovery Options
About 1.5 GB hidden partition is allocated on the hard disk drive for the
System Recovery Options.
This partition stores files which can be used to repair the system in the
event of a problem.
The System Recovery Options feature will be unusable if this partition is
deleted.
System Recovery Options
The System Recovery Options feature is installed on the hard disk when
shipped from the factory. The System Recovery Options menu includes
tools to repair startup problems, run diagnostics or restore the system.
See the Windows Help and Support content for more information about
Startup Repair.
The System Recovery Options can also be run manually to repair
problems.
The procedure is as follows. Follow the instructions shown on the
on-screen menu.
1. Turn off the computer.
2. Turn on the computer and when the TOSHIBA screen appears
repeatedly press the F8 key.
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3. The Advanced Boot Options menu will be displayed.
Use the arrow keys to select Repair Your Computer and press ENTER.
4. Follow the on-screen instructions.
The Windows Vista® CompletePC Backup feature can be used on
Windows Vista® Business Edition and Ultimate Edition.
Restoring the pre-installed Software
Depending on the model you purchased, different ways for restoring the
pre-installed software are offered:
■ Creating optical Recovery Discs
■ Restoring the pre-installed software from your created Recovery Discs.
■ Restoring the pre-installed software from the Recovery hard disk drive
Ordering Recovery Discs from TOSHIBA and restoring the pre-installed
software from them*
* Please note that this service is not free-of-charge.
Creating Optical Recovery Discs
This section describes how to create Recovery Discs.
■ Be sure to connect the AC adaptor when you create Recovery Discs.
■ Be sure to close all other software programs except the Recovery Disc
Creator.
■ Do not run software such as screen savers which can put a heavy load
on the CPU.
■ Operate the computer at full power.
■ Do not use power-saving features.
■ Do not write to the disc when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
■ Do not use utilities, including those intended to enhance hard disk
drive access speed. They may cause unstable operation and damage
data.
■ Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the disc.
■ Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains or cars.
■ Do not place your computer on unstable tables or any other unstable
surfaces.
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A recovery image of the software on your computer is stored on the hard
disk drive, and can be copied to DVD media by using the following steps:
1. Have a blank DVD media ready.
2. The application will allow you to choose from a variety of different media
onto which the recovery image can be copied including DVD-R,
DVD-RW, DVD+R, DVD+RW.
Please note that some of the above media may not be compatible with the
optical disc drive installed into your computer. You should therefore verify
the optical disc drive supports the blank media you have chosen before
proceeding.
3. Turn on your computer and allow it to load the Windows Vista®
operating system from the hard disk drive as normal.
4. Insert the first blank media into the optical disc drive tray.
5. Double click the Recovery Disc Creator icon on the Windows Vista®
desktop, or select the application from Start Menu.
6. After Recovery Disc Creator starts, select the type of media and the title
you wish to copy, and then click the Create button.
7. Follow the on-screen instructions.
Your Recovery Discs will be created.
Restoring the pre-installed software from your created Recovery
Discs
If the pre-installed files are damaged, you are able to use the Recovery
Discs you have created to restore the computer to the state it was in when
you originally received it. To perform this restoration, follow the steps
below:
When the sound mute feature has been activated by pressing the
Fn + ESC key, be sure to disable this to allow sounds to be heard before
further details.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Load the Recovery Discs into the optical disc drive and turn off the
computer’s power.
2. While holding down F12 key on the keyboard, turn on your computer -
when the TOSHIBAlogo screen appears, release the F12 key.
3. Use the cursors key to select the CD-ROM icon from the menu.
4. A menu will be displayed from which you should follow the on-screen
instructions.
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Restoring the pre-installed software from the Recovery hard disk drive
On your Data drive you may find a folder “HDDRecovery”. This folder
stores files which can be used to recover your system to the originally
installed factory state.
If you subsequently set up your hard disk drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your hard disk drive, you may find that it becomes impossible
to setup your computer.
When the sound mute feature has been activated by pressing the
Fn + ESC key, be sure to disable this to allow sounds to be heard before
further details.
Be sure to connect the AC adaptor, otherwise you may run out of battery
during the recovery process.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Turn off the computer.
2. Turn on the computer and when the TOSHIBA screen appears
repeatedly press the F8 key.
3. The Advanced Boot Options menu will be displayed.
Use the arrow keys to select Repair Your Computer and press
ENTER.
4. Select your preferred keyboard layout and press Next.
5. To access the recovery process please log on as an enabled user with
sufficent rights.
6. Click TOSHIBA HDD Recovery on the System Recovery Options
screen.
7. Follow the on-screen instructions on the TOSHIBA HDD Recovery
dialog.
The computer will be restored to its factory state.
Please set your BIOS to default before you recover your computer to the
factory state!
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Chapter 4
Operating Basics
This chapter describes the basic operations of your computer and
highlights the precautions that should be taken when using it.
Using the Touch Pad
To use the Touch Pad, simply touch and move your fingertip across it in the
direction you want the on-screen pointer to go.
d
a
b
c
a. Touchpad Enable/Disable button
b. Touchpad
c. Touchpad buttons
d. Fingerprint Sensor
Figure 4-1 Touch Pad and Touch Pad control buttons
The two buttons below the Touch Pad are used like the buttons on a
standard mouse - press the left button to select a menu item or to
manipulate text or graphics designated by the pointer, and press the right
button to display a menu or other function depending on the software you
are using.
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The Touchpad Enable/Disable button below the spacebar allows you to turn
off the touchpad while using a mouse. Press the button again to enable the
touchpad.
You can also tap the Touch Pad to perform functions similar to those of the
left button on a standard mouse.
Click: Tap once
Double-click: Tap twice
Drag and drop: Tap to select the item(s) you want to move, leave your
finger on the Touch Pad after the second tap and then move the item(s)
to their new destination.
Using the Fingerprint Sensor (Depending on the model you purchased)
This product has a fingerprint utility installed for the purpose of enrolling
and recognizing fingerprints. By enrolling the ID and password to the
fingerprint authentication device, it is no longer necessary to input the
password from the keyboard. Just by swiping the finger against the
fingerprint sensor, the following functions will be enabled:
■ Logon to Windows and access a security-enabled homepage through
IE (Internet Explorer)
■ Files and folders can be encrypted/decrypted and third party access to
them prevented.
■ Disable the password-protected screen-saver when returning from
power-saving (Sleep) mode.
■ Single Sign On feature
■ Authentication of the User Password and Hard Disk Password when
booting up the computer.
To “swipe” refers to the action of reading a fingerprint using the fingerprint
sensor.
How to Swipe your Finger
Using the following steps when swiping fingers for fingerprint registration or
authentication will help to minimize authentication failures:
1. Align the first joint of the finger to the center of the sensor. Lightly touch
the sensor and swipe finger levelly towards you.
2. While lightly touching the sensor, swipe the finger towards you until the
sensor surface becomes visible.
3. Ensure the center of the fingerprint is on the sensor when swiping the
finger.
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A500/A500D series
Figure 4-2 Slide the finger over the recognition sensor
■ Avoid swiping with the finger stiff or pressed-on too hard:
Fingerprint reading may fail if the center of the fingerprint is not
touching on the sensor, or when finger is swiped while pressing hard.
Make sure that the center of the fingerprint is touching the sensor
before swiping.
■ Confirm the center of the fingerprint whirl before swiping:
The thumb’s fingerprint has a bigger whirl, which is prone to
misalignment and distortions. This will cause difficulty in registration
and a drop in the authentication success rate. Always confirm the
center of the fingerprint whirl so that it is swiped along the centerline of
the sensor.
■ When fingerprint reading is not successful:
There is a possibility of authentication failures if the finger is swiped too
quickly or too slowly. Follow the onscreen instructions to adjust the
speed of the swipe.
Points to note about the Fingerprint Sensor
Failure to follow these guidelines might result in (1) damage to the sensor
or cause sensor failure, (2) finger recognition problems, or lower finger
recognition success rate.
■ Do not scratch or poke the sensor with your nails or any hard or sharp
objects.
■ Do not press the sensor strongly.
■ Do not touch the sensor with a wet finger or any wet objects - keep the
sensor surface dry and free from water vapor.
■ Do not touch the sensor with a soiled or dirty finger as minute foreign
particles of dust and dirt may scratch it.
■ Do not paste stickers or write on the sensor.
■ Do not touch the sensor with a finger or any other object which may
have a build-up of static electricity on it.
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Observe the following before you place your finger on the sensor whether
for fingerprint enrollment/registration or recognition.
■ Wash and dry your hands thoroughly.
■ Remove static electricity from your fingers by touching any metal
surface. Static electricity is a common cause of sensor failures,
especially when the weather is dry.
■ Clean the sensor with a lint-free cloth - do not use detergent or any
other chemicals to clean the sensor.
■ Avoid the following finger conditions for enrollment or recognition as
they may result in fingerprint enrollment errors or a drop in the
fingerprint recognition success rate
■ Soaked or swollen finger, for example as may occur after taking a
bath.
■ Injured finger
■ Wet finger
■ Soiled or oily finger
■ Extremely dry skin condition on finger
Observe the following to improve the fingerprint recognition success rate.
■ Enroll two or more fingers.
■ Enroll additional fingers if a recognition failure often occurs when using
already enrolled fingers.
■ Check the condition of your finger - any conditions which have changed
since enrollment, such as injury, rough skin, and extremely dry, wet,
soiled, dirty, oily, soaked or swollen fingers, may lower the recognition
success rate. Also if the fingerprint is worn down or the finger becomes
thinner or fatter, the recognition success rate may be lowered.
■ The fingerprint for each finger is different and unique. Please ensure
that only the registered or enrolled fingerprint or fingerprints are used
for identification.
■ Check sliding position and speed.
■ The fingerprint sensor compares and analyzes the unique
characteristics in a fingerprint. However, there may be instances where
certain users are unable to register their fingerprints due to insufficient
unique characteristics in their fingerprints.
■ The recognition success rate may differ from user to user.
4-4
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Fingerprint sensor limitations
■ The fingerprint sensor compares and analyzes the unique
characteristics in a fingerprint.
■ A warning message will be displayed when recognition is abnormal or
recognition is not successful within a fixed duration.
■ The recognition success rate may differ from user to user.
■ TOSHIBA does not guarantee that this fingerprint recognition
technology will be error-free.
■ TOSHIBA does not guarantee that the fingerprint sensor will recognize
the enrolled user or accurately screen out unauthorized users at all
times.TOSHIBA is not liable for any failure or damage that might arise
out of the use of this fingerprint recognition software or utility.
Points to note about the fingerprint utility
■ If Windows Vista®’s file encryption function EFS (Encryption File
System) is used to encrypt a file, the file cannot be further encrypted
using the encryption function of this software.
■ You can back up the fingerprint data or the information registered to
Automatic password input in IE.
■ Please use Import/Export on TOSHIBA Fingerprint Utility main menu.
Software Management.
■ Please also refer to the fingerprint utility Help file for more information.
You can start it using the following method:
■ Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA
Fingerprint Utility. The main screen is displayed. Click “?” in the
lower left corner of the screen.
Setup Procedure
Please use the following procedure when first using fingerprint
authentication.
Fingerprint Registration
Enroll the required authentication data using the Fingerprint Enrollment
Wizard.
■ The fingerprint authentication uses the same Windows logon ID and
password. If the Windows logon password has not been setup, please
do so before registration.
■ This sensor has memory space for at least 20 fingerprint patterns. You
might be able to register more fingerprint patterns depending on the
sensor memory usage.
1. Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA
Fingerprint Utility. Or double click the icon in the Task Bar.
2. The Enter Windows Password screen is displayed. Enter a password
into the Enter Windows Password field. Click Next.
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3. The “Enroll” screen is displayed. Click the non-enrolled finger icon
above the finger and click Next.
4. The note for enrollment operation screen is displayed. Confirm the
message and click Next.
5. The Scanning Practice screen is displayed. You can practice swiping
your finger. When you have finished practicing swiping your finger, click
Next.
6. The last step for enrollment screen is displayed. Swipe three times with
the same finger. If scan of fingerprint succeeds, “Enrollment succeeded!
Do you want to save this fingerprint?” will show, click “OK”.
7. In case of finger injury or authentication failure, it is recommended that
another fingerprint also be enrolled. The following message will be
displayed: “It’s strongly recommended you enroll one more fingerprint”.
Click OK and repeat steps 3, 4, 5 and 6 with another finger.
How to Delete the Fingerprint Data
Saved fingerprint data is stored in the Non-volatile memory inside the
fingerprint sensor. If you hand over the PC to others, or dispose of it, the
following operations are recommended.
1. Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA
Fingerprint Utility.
2. The TOSHIBA Fingerprint Utility main menu screen is displayed.
3. Swipe your enrolled finger to enter the main menu.
4. Delete fingerprints:
■ To delete individual fingerprints:
1. Click “Enroll”.
2. Click the fingerprint mark above the registered finger.
3. “Are you sure you want to delete this template?” will be
displayed on screen, click OK button. If you want to delete the
other finger, repeat step 2,3.
■ To delete for all user’s fingerprints:
1. Click “Run as administrator” in lower left. If UAC setting for
windows is off, this button won’t appear.
2. [User Account Control] window is displayed when you click “Run
as administrator”. Select “Allow” on [User Account Control]
window.
3. Swipe your enrolled finger.
4. Click “Fingerprint control”.
5. Click [Delete All] button in the lower right.
6. “Are you sure you want to delete all fingerprints?” will be
displayed on screen, click OK button.
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Windows Logon via Fingerprint Authentication
In place of the usual Windows logon by ID and password, fingerprint
authentication also allows logon to Windows.
This is useful especially when many users are using the PCs, as user
selection can be skipped.
Fingerprint Authentication Procedure
1. Start up the computer.
2. The Logon Authorization screen is displayed. Choose any of the
enrolled fingers and swipe the fingerprint on the sensor. If
authentication is successful, the user will be logged on to Windows.
■ If the fingerprint authentication fails, please logon using the Windows
logon password.
■ Please logon using the Windows logon password if the fingerprint
authentication failed for five times. To logon using the Windows logon
password, enter the Windows logon password at the [Welcome] screen
as normal.
■ A warning message will be displayed when authentication is abnormal
or authentication is not successful within a fixed duration.
Fingerprint system boot authentication
General
The fingerprint authentication system can be used to replace the keyboard
based User Password authentication system when booting up.
If you do not want to use the fingerprint authentication system for password
authentication when booting up, but prefer to use the keyboard-based
system instead, press the ESC key or click Switch User button when the
Fingerprint System Authentication screen is displayed. This will switch the
password input screen to the keyboard-based one.
■ It is necessary to register the User Password before using the
fingerprint Pre-OS feature and its extended function, the fingerprint
Single Sign-On feature. Please use TOSHIBA HW Setup to register the
User Password.
■ If you fail fingerprint authentication more than five times, you must
enter the User Password or Supervisor Password manually to start the
computer.
■ When swiping, please do it slowly and at a constant speed. If this does
not improve the authentication rate, please adjust the speed.
■ If there are any changes in the environment or settings related to
authorization, you will be required to provide authorization information
such as a User Password and HDD password.
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Fingerprint Single Sign-on Feature
General
The Single Sign-On is a feature that allows the user to complete the
authentication for both the User Password (and optionally, the HDD user
and Supervisor passwords) and logging on to Windows using only one
fingerprint authentication when booting up. It is necessary to register the
User Password and Windows Logon password before using the fingerprint
Pre-OS feature and this fingerprint Single Sign-On feature. Please use
TOSHIBA HW Setup to register your User Password.
Only one fingerprint authentication is required to replace the User
Password (and, if selected, the HDD user and Supervisor passwords) and
Windows Logon password.
How to enable fingerprint system boot authentication settings and
Single Sign-On feature
It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint
Utility and Single Sign-on feature prior to enabling and configuring the
fingerprint Pre-OS feature.
Check that your fingerprint is enrolled before configuring the settings.
1. Logon as Administrator means a user has administrator privileges.
2. Click Start, point to All Programs, point to TOSHIBA, point to Utilities,
point to TOSHIBA Fingerprint Utility and click it.
3. Swipe your finger across the fingerprint sensor.
4. Click “Run As Administrator”. If UAC Setting for windows is off, this
button won’t appear.
5. [User Account Control] window is displayed when you click “Run as
administrator”. Select “Allow” on [User Account Control] window.
6. Swipe your finger across the fingerprint sensor.
7. Click “Setting”.
8. Place a check mark in Boot authentication. If you want to use the Single
Sign-on feature, also check on Single Sign-on.
9. Click “Apply”.
10. “Save succeeded” is displayed. Click “OK”.
11. Click “Close.”
12. Are you sure you want to close this window?” is displayed. Click “OK”.
13. Click “Close”.
14. “Are you sure you want to close this window?” is displayed. Click “OK”.
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Fingerprint utility limitations
TOSHIBA does not guarantee that the fingerprint utility technology will be
completely secure or error-free. TOSHIBA does not guarantee that the
fingerprint utility will accurately screen out unauthorized users at all times.
TOSHIBA is not liable for any failure or damage that might arise out of the
use of the fingerprint software or utility.
■ The fingerprint sensor compares and analyzes the unique
characteristics in a fingerprint. However, there may be instances where
certain users are unable to register their fingerprints due to insufficient
unique characteristics in their fingerprints.
■ The recognition success rate may differ from user to user.
Using the TOSHIBA USB Sleep and Charge function
USB Sleep and Charge
Your computer can supply USB bus power (DC5V) to the USB port even
when the power of the computer is turned OFF. “Power OFF” includes
Sleep Mode, Hibernation Mode or shutdown state.
This function can be used for ports that support the USB Sleep and Charge
function (hereinafter called “compatible ports”).Compatible ports are USB
ports that have the ( ) symbol icon.
You can use the “USB Sleep and Charge function” to charge certain USB
compatible external devices such as mobile phones or portable digital
music players However, the “USB Sleep and Charge function” may not
work with certain external devices even if they are compliant with the USB
specification. In those cases, turn the power of the computer ON to charge
the device.
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A500/A500D series
■ When “USB Sleep and Charge function” is set to [Enabled], USB bus
power (DC5V) will be supplied to compatible ports even when the
power of the computer is turned OFF.
USB bus power (DC5V) is similarly supplied to the external devices
which are connected to the compatible ports. However, some external
devices cannot be charged solely by supplying USB bus power
(DC5V).
As for the specifications of the external devices, please contact the
device manufacturer or check the specifications of the external devices
thoroughly before use.
■ Using the USB sleep and charge function to charge external devices
will take longer than charging the devices with their own chargers.
■ If external devices are connected to compatible ports when the AC
adaptor is not connected to the computer, the battery of the computer
will be depleted even when the power of the computer is turned OFF.
As such, we recommend that you connect the AC adaptor to the
computer when using the USB sleep and charge function.
■ External devices connected to the USB bus power (DC5V) function that
interfaces with the power ON/OFF of the computer may always be in
an operational state.
■ When there is a current overflow of the external devices connected to
the compatible ports, USB bus power (DC5V) supply may be stopped
for safety reasons.
■ When “USB Sleep and Charge function” is set to [Enabled], the “USB
Wakeup function” does not work for compatible ports.
In that case, if there is a USB port that does not have the USB Sleep
and Charge function-compatible icon ( ), attach the mouse or
keyboard to it.
If all USB ports have the USB Sleep and Charge function-compatible
icon ( ), change the “USB Sleep and Charge function” setting to
[Disabled].
The “USB Wakeup function” will now work, but the “USB Sleep and
Charge function” will be disabled.
Metal paper clips or hair pins/clips will generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.
Starting the USB Sleep and Charge Utility
To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities ->
USB Sleep and Charge; or Control Panel -> TOSHIBA USB Sleep and
Charge.
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Enabling USB Sleep and Charge
This utility can be used to enable and disable the USB Sleep and Charge
function.
Check the check boxes to enable the USB Sleep and Charge function.
In the default state this function is disabled.
Power supply mode settings
There are several USB Sleep and Charge function modes.
“Mode 4 (Default)” should normally be used. Set one of the other modes
(try from “Mode 3” to “Mode 1” )*1 if the charge function cannot be used in
“Mode 4(Default)” .
This function may not be able to be used with some connected external
devices even if the appropriate mode is selected. In this situation, uncheck
the “USB Sleep and Charge” check box and stop using this function.
*1 Some mode may not be displayed in the list.
Battery Settings
This utility can be used to specify the lower limit of remaining battery life for
USB Sleep and Charge. Move the slider bar to specify the lower limit. If the
remaining battery life falls below the setting, the “USB Sleep and Charge
function” will be stopped. Unchecking the “Enable under Battery Mode”
check box sets the utility to only charge when the AC adaptor is connected.
Using optical disk drives
■ Tray ODD
The full-size drive provides high-performance execution of
CD/DVD-ROM-based programs. You can run either 12 cm (4.72") or
8 cm (3.15") CD/DVDs without an adaptor. A Serial ATA interface controller
is used for CD/DVD-ROM operation. When the computer is accessing a
CD/DVDROM, an indicator on the drive glows.
■ Slot ODD
The full-size drive provides high-performance execution of
CD/DVD-ROM-based programs. You can run 12 cm (4.72") CD/DVDs
without an adaptor. A Serial ATA interface controller is used for
CD/DVD-ROM operation.
■ Use the DVD playback application to view DVD-Video discs.
■ Use only round standard (12cm) disc with this slot ODD. Any other size
or shape disc may not be able to be removed from the slot and may
damage the system as well as the disc.
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A500/A500D series
Loading discs
■ Tray ODD
To load CD/DVD’s, follow the steps as listed below and refer to figures 4-4
to 4-6.
1. When the computer’s power is on, press the eject button to open the
disc tray slightly.
a
1. Eject button
Figure 4-3 Pressing the eject button
2. Grasp the disc tray gently and pull until it is fully opened.
Figure 4-4 Pulling the disc tray open
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3. Lay the CD/DVD, label side up, in the disc tray.
Figure 4-5 Inserting a CD/DVD
When the disc tray is fully opened, the edge of the computer will extend
slightly over the area where you insert the media. Therefore, when loading
a CD or DVD, you will need to turn it slightly at an angle when you place it
in the disc tray. After loading the CD/DVD you should ensure that it is
properly positioned over the central spindle and that it lies flat within the
tray.
■ Do not touch either the laser lens or the area immediately around it -
doing so could cause misalignment and may damage the drive.
■ Make sure that no foreign objects are inserted into or otherwise enter
the drive.
Check the disc tray, especially the area behind the front edge, to
ensure that there are no foreign objects or material present before
closing the drive.
4. Press the center of the CD/DVD gently until you feel it click into place
on the center spindle. The disc should be slightly below the top of the
spindle and flush with the spindle base.
5. Press the center of the disc tray in order to close it - the tray will click
into place when it is locked.
If the CD/DVD is not seated properly when the disc tray is closed, you may
find that the media itself might become damaged, and/or the disc tray
might not open fully when you next press the eject button.
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A500/A500D series
■ Slot ODD
To load CD/DVD’s, follow the steps as listed below and refer to following
figures.
1. When the computer’s power is on, insert CD/DVD into the ODD directly.
Removing discs
■ Tray ODD
Do not press the eject button while the computer is accessing the media in
the drive, instead wait for the indicator to go out before you open the disc
tray. In addition, if the CD/DVD media is spinning when you open the tray,
wait for it to fully stop before you remove it.
To remove a CD/DVD, follow the steps as listed below.
1. When the computer’s power is on, press the eject button to open the
disc tray slightly and then gently pull it out of the system until it is fully
opened.
After the disc tray has opened slightly, you should wait for a moment to
ensure the CD/DVD media has stopped spinning before you fully open the
tray.
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2. The CD/DVD media will extend slightly over the sides of the disc tray in
order that you can hold it. Grasp it carefully by its edges and lift it
vertically off of the central spindle and out of the tray.
Figure 4-6 Removing a CD/DVD
3. Press the center of the disc tray in order to close it - the tray will click
into place when it is locked.
■ Slot ODD
To remove a CD/DVD, press eject button let CD/DVD be put out.
How to remove a CD/DVD when the disc tray will not open
■ Tray ODD
Pressing the eject button will not open the disc tray when the computer is
turned off although, in these circumstances, you can open the tray by
inserting a slender object such as a straightened paper clip about 25mm
into the eject hole just to the right of the drive’s eject button.
a
1. Eject hole
Figure 4-7 Manual release with the eject hole
You must ensure that you turn off the power before you use the eject hole.
If the CD/DVD media is spinning when you open the disc tray, it may fly off
of the spindle and cause injury.
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A500/A500D series
Function buttons
This section describes the Function buttons.
Seven buttons are provided with some models.
Figure 4-8 Function button
Icon
Function button
DVD
*CD/None
ECO
CD/DVD
Launch TOSHIBA
DVD PLAYER
Launch Windows
Media Player
Play/Pause
Previous
Next
Play/Pause
Play/Pause
Previous track
Next track
Previous chapter
Next chapter
Mute
Mute
Mute
Volume UP and
DOWN
Volume UP/DOWN
Volume UP/DOWN
Writing CD/DVD on DVD Super Multi drives
The optical drive installed on this computer cannot write multiple sessions
on DVD-R Dual Layer disc sessions. Once a disc has been written to once,
it will be finalized. Once finalized, no further writing to the disc will be
possible regardless of what portion of the total disc capacity was used.
You can use the DVD SuperMulti drive to write data to either CD-R,
CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW, DVD-RAM, or DVD-R (Dual Layer) discs.
TOSHIBA Disc Creator can be used to write data.
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A500/A500D series
the types of writable CD and DVD discs that can be supported by this
computer.
■ Do not turn off the power to the optical disc drive while the computer is
accessing it as this may cause you to lose data.
■ CD-R/RW media cannot be accessed using the Create CD/DVD option
in Media Center.
■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator
feature that is installed on your computer.
When writing information to media using an optical drive, you should
always ensure that you connect the AC adaptor to a live power socket. It is
possible that, if data is written while powered by the battery pack, the write
process may sometimes fail due to low battery power - in these instances
data loss may occur.
Important message
Before you write or rewrite to any of the media supported by the DVD
Super Multi drive, please read and follow all of the setup and operating
instructions in this section. If you fail to do so, you may find that the DVD
Super Multi drive drive may not function properly, and you may fail to write
or rewrite information successfully. This may cause you to either lose data
or incur other damage to the drive or media.
Before writing or rewriting
■ Based on TOSHIBA’s limited compatibility testing, we suggest the
following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual Layer),
DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM
media, however, it must be noted that disc quality can affect write or
rewrite success rates. Please also be aware that in no event does
TOSHIBA guarantee the operation, quality or performance of any disc.
CD-R:
TAIYO YUDEN CO., Ltd.
MITSUBISHI KAGAKU MEDIA CO., LTD.
Hitachi Maxell,Ltd.
CD-RW: (Multi-Speed and High-Speed)
MITSUBISHI KAGAKU MEDIA CO., LTD.
CD-RW: (Ultra-Speed)
MITSUBISHI KAGAKU MEDIA CO., LTD.
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A500/A500D series
DVD-R:
DVD Specifications for Recordable Disc for General Version 2.0
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x, 8x and 16x speed
media)
Hitachi Maxell,Ltd. (for 8x and 16x speed media)
DVD-R (Dual Layer):
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD+R:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed
media)
TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media)
DVD+R (Double Layer):
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x and 8x speed
media)
DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version 1.2
Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media)
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed
media)
DVD+RW:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x, 4x and 8x speed
media)
DVD-RAM:
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1
or Version 2.2
Matsushita Electric Industrial Co.,Ltd. (for 3x and 5x speed media)
Hitachi Maxell,Ltd. (for 3x and 5x speed media)
■ DVD Super Multi drive cannot use discs that allow writing faster than
16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual
Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed
(DVD-RW media), 5x speed (DVD-RAM media).
■ Some types and formats of DVD-R (Dual Layer) and DVD+R (Double
Layer) discs may be unreadable.
■ 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.
■ DISC created in DVD-R (Dual Layer) format4 (Layer Jump Recording)
cannot be read.
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■ If the disc is poor in quality, or is dirty or damaged, writing or rewriting
errors may be noted - ensure that you check all discs for dirt or damage
before you use them.
■ The actual number of rewrites to CD-RW, DVD-RW, DVD+RW or
DVD-RAM media will be affected by the quality of the disc itself and the
way in which it is used.
■ There are two types of DVD-R media available, authoring discs and
general use discs. Do not attempt to use authoring discs as only
general use discs can be written to by a computer drive.
■ You can use both DVD-RAM discs that can be removed from a cartridge
and DVD-RAM discs designed without a cartridge.
■ You may find that other computer DVD-ROM drives or other DVD
players may not be able to read DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer) or DVD+RW discs.
■ Data written to a CD-R, DVD-R, DVD-R (Dual Layer), DVD+R or
DVD+R (Double Layer) discs cannot be deleted either in whole or in
part.
■ Data deleted/erased from a CD-RW, DVD-RW, DVD+RW or DVD-RAM
disc cannot be recovered. You must check the content of the disc
carefully before you delete it, making sure that if multiple drives that can
write data to discs are connected, you do not delete data from the
wrong one.
■ In writing to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R
(Double Layer), DVD+RW or DVD-RAM media, some space is required
for file management, so you may not be able to write to the full capacity
of the disc.
■ Since the disc is based on the DVD standard, it might be filled with
dummy data if the written data is less than about 1GB. Therefore, in
these circumstance, even if you write only a small amount of data, it
might take additional time to fill in the dummy data.
■ When multiple drives that can write data to discs are connected, be
sure that you do not write to or delete data from the wrong drive.
■ Be sure to connect the AC adaptor to the computer before you write or
rewrite any information.
■ Before you enter either Sleep Mode or Hibernation Mode, take care to
ensure that any DVD-RAM writing has been completed. In this instance,
writing is finished if you can eject the DVD-RAM media.
■ Be sure to close all other software programs except for the writing
software itself.
■ Do not run software such as a screen saver which can put a heavy load
on the processor.
■ Operate the computer at its full power settings - do not use any
power-saving features.
■ Do not write information while virus checking software is running,
instead wait for it to finish, then disable the virus protection applications,
including any software that checks files automatically in the
background.
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■ Do not use any hard disk utilities, including those that are intended to
enhance hard disk drive access speeds, as they may cause unstable
operation and damage data.
■ CD-RW (Ultra Speed +) media should not be used as data may be lost
or damaged.
■ You should always write from the computer’s hard disk drive onto the
CD/DVD - do not try to write from shared devices such as a server or
any other network device.
■ Writing with software other than TOSHIBA Disc Creator has not been
confirmed, therefore operation with other software applications cannot
be guaranteed.
When writing or rewriting
Please observe the following points while you write or rewrite data to CD-R,
CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW or DVD-RAM media:
■ Always copy data from the hard disk drive to the optical media - do not
use the cut-and-paste function as the original data will be lost if there is
a write error.
■ Do not perform any of the following actions:
■ Change users in the Windows Vista® operating system.
■ Operate the computer for any other function, including such tasks as
using a mouse or Touch Pad, or closing/opening the display panel.
■ Apply impact or vibration to the computer.
■ Install, remove or connect external devices, including such items as
a SD/SDHC memory card, miniSD/microSD Card, ExpressCard,
Memory Stick/Memory Stick PRO/Memory Stick PRO Duo, xD
picture card, MultiMediaCard, USB device, external monitor, i.LINK
device, or an optical digital device.
■ Use the audio/video control button to reproduce music or voice.
■ Open the optical disc drive.
■ Do not use shut down, log off, Sleep Mode or Hibernation Mode
functions while writing or rewriting.
■ Make sure that the write/rewrite operation is completed before going
into either Sleep Mode or Hibernation Mode (writing is completed if you
can remove an optical media on the DVD Super Multi drive).
■ If the media is of poor quality, or is dirty or damaged, writing or rewriting
errors may occur.
■ Set the computer on a level surface and avoid places subject to
vibration such as airplanes, trains or cars. In addition, do not use the
computer on an unstable surface such as a stand.
■ Keep mobile phones and other wireless communication devices away
from the computer.
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Disclaimer
TOSHIBA does not bear responsibility for the following:
■ Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM disc that may
be caused by writing or rewriting with this product.
■ Any change or loss of the recorded contents of CD-R, CD-RW, DVD-R,
DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer),
DVD+RW or DVD-RAM media that may be caused by writing or
rewriting with this product, or for any business profit loss or business
interruption that may be caused by the change or loss of the recorded
contents.
■ Damage that may be caused by using third party equipment or
software.
Given the technological limitations of current optical disc writing drives, you
may experience unexpected writing or rewriting errors due to disc quality or
problems with hardware devices. In view of this, it is good practice to make
two or more copies of important data, in case of any undesired change or
loss of the recorded contents.
TOSHIBA Disc Creator
Please be aware of the following limitations when you use the TOSHIBA
Disc Creator:
■ DVD Video cannot be created using TOSHIBA Disc Creator.
■ DVD Audio cannot be created using TOSHIBA Disc Creator.
■ You cannot use TOSHIBA Disc Creator’s “Audio CD for Car or Home
CD Player” function to record music to DVD-R, DVD-R (Dual Layer),
DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media.
■ Do not use the “Disc Backup” function of TOSHIBA Disc Creator in
order to copy DVD Video or DVD-ROM material that has copyright
protection.
■ DVD-RAM discs cannot be backed up using the “Disc Backup” function
of TOSHIBA Disc Creator.
■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R,
DVD-R (Dual Layer) or DVD-RW media using the “Disc Backup”
function of TOSHIBA Disc Creator.
■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R,
DVD+R (Double Layer) or DVD+RW media using the “Disc Backup”
function of TOSHIBA Disc Creator.
■ You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R (Dual
Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW to
CD-R or CD-RW media using the “Disc Backup” function of TOSHIBA
Disc Creator.
■ TOSHIBA Disc Creator cannot record in packet format.
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■ You might not be able to use the “Disc Backup” function of TOSHIBA
Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with
other software on a different optical media recorder.
■ If you add data to a DVD-R, DVD-R (Dual Layer), DVD+R or DVD+R
(Double Layer) disc that you have already recorded to, you might not be
able to read the added data under some circumstances. For example, it
cannot be read under 16-bit operating systems, such as Windows 98SE
and Windows Me, while in Windows NT4 you will need Service Pack 6
or later, and in Windows 2000, you will need Service Pack 2. In addition
to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read
this added data regardless of the operating system.
■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs -
to achieve this you should use Windows Explorer or another similar
utility.
■ When you back up a DVD disc, be sure that the source drive supports
recording to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R
(Double Layer) or DVD+RW media - if this is not the case then the
source disc might not be backed up correctly.
■ When you back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R,
DVD+R (Double Layer) or DVD+RW disc, be sure to use the same type
of disc.
■ You cannot partially delete any data written to a CD-RW, DVD-RW or
DVD+RW disc.
Data Verification
To verify that data has been written or rewritten correctly to a data CD/DVD
you should follow the steps below before you begin the write/rewrite
process:
1. Select Settings for Each Mode -> Data Disc in the Setting menu.
2. Display the setting dialog box by one of the following two steps:
■ Click the Recording settings button (
) for writing on the main
toolbar in the Data Disc mode.
■ Select Setting for Each Mode -> Data Disc in the Setting menu.
3. Mark the Verify written data check box.
4. Select File Open or Full Compare mode.
5. Click the OK button.
How to learn more about TOSHIBA Disc Creator
Please refer to the Help files for additional TOSHIBA Disc Creator
information.
■ Opening the TOSHIBA Disc Creator Manual
Start -> All Programs -> TOSHIBA -> CD&DVD Applications -> Disc
Creator Help
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TOSHIBA DVD Player
Please be aware of the following limitations when you use the TOSHIBA
DVD PLAYER:
Notes on use
■ Frame dropping, audio skipping or out of sync audio and video may
occur during playback of some DVD Video titles.
■ Close all other applications when using the “TOSHIBA DVD PLAYER”.
Do not open any other applications or carry out any other operations
during DVD Video playback. Playback may stop or not function properly
in some situations.
■ Unfinalized DVDs created on home DVD recorders may not be playable
on the computer.
■ Use DVD-Video discs with a region code which is either “the same as
the factory default setting” or “ALL”.
■ Do not playback DVD discs Video while watching or recording television
programs using other applications. Doing so may cause DVD Video
playback or television program recording errors. In addition, if
prescheduled recording starts during DVD Video playback it may cause
DVD Video playback or television program recording errors. Please
view DVD Video during times when there is no recording prescheduled.
■ The resume function cannot be used with some discs on the “TOSHIBA
DVD PLAYER”.
■ It is recommended the AC adaptor be connected when playing
DVDVideo. Power saving features may interfere with smooth playback.
When playing DVD-Video using battery power, set the Power Options to
“High performance”.
■ Screen savers will not display while playing a movie in the “TOSHIBA
DVD PLAYER”. The computer will also not go into Sleep Mode,
Hibernation Mode or shutdown while using “TOSHIBA DVD PLAYER”.
■ Do not configure the Display automatic power off function to run while
the “TOSHIBA DVD PLAYER” is running.
■ Do not switch to Hibernation or Sleep Mode when running the
“TOSHIBA DVD PLAYER”.
■ Do not lock the computer using the Windows logo (
) + L keys or
the Fn + F1 keys when running the “TOSHIBA DVD PLAYER”.
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Display Devices & Audio
1. “TOSHIBA DVD PLAYER” will only run when “Colors” is set to “Highest
(32 bit)”. The “Colors” setting can be adjusted on the “Monitor” tab in the
“Display Settings”. To open the Display Settings, click Start -> Control
Panel -> Appearance and Personalization -> Personalization ->
Display Settings.
2. If the DVD Video image is not displayed on an external display or
television, stop the “TOSHIBA DVD PLAYER”, and change the screen
resolution in “Resolution” on the “Monitor” tab in the “Display Settings”.
However, video cannot be output to some external displays and
televisions due to output or playback conditions.
3. When viewing DVD-Video on an external display or TV, change the
display device before playing. DVD-Video cannot be displayed
simultaneously (in clone mode) on both the computer’s display panel
and an external display.
4. Do not change the screen resolution while running the “TOSHIBA DVD
PLAYER”.
TOSHIBA DVD PLAYER
1. “TOSHIBA DVD PLAYER” software is supported for playback of
DVD-Video and DVD-VR.
2. The “TOSHIBA DVD PLAYER” does not have a parental control
function.
3. In order to protect copyrights, the Windows Print Screen function is
disabled when “TOSHIBA DVD PLAYER” is running.
4. (Print Screen functions are disabled even when running other
applications besides “TOSHIBA DVD PLAYER” and when “TOSHIBA
DVD PLAYER” is minimized.) Please close the “TOSHIBA DVD
PLAYER” to use the Print Screen function.
5. Carry out the installation/uninstallation of the “TOSHIBA DVD PLAYER”
under a user account with administrator rights.
6. Do not change Windows Users while “TOSHIBA DVD PLAYER” is
running.
7. For some DVD Video discs, using the control window to change the
audio track will also change the subtitle track.
Starting TOSHIBA DVD PLAYER
Use the following procedure to start “TOSHIBA DVD PLAYER”.
1. Insert an DVD-Video in the DVD Super Multi drive while Windows Vista®
is running. When an DVD-Video disc is set in the DVD drive, the
following application selection screen may appear. If this occurs, select
Play DVD movie, then click OK to launch the TOSHIBA DVD PLAYER.
2. Touch the CD/DVD panel on the Front operation panel. Or select Start ->
All Programs -> TOSHIBA DVD PLAYER to start “TOSHIBA DVD
PLAYER”.
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Operating TOSHIBA DVD PLAYER
Notes on Using “TOSHIBA DVD PLAYER”.
1. Screen display and available features may vary amongst DVD-Videos
and scenes.
2. Only operation buttons (including remote controller and Front operation
panels) which correspond to currently available and active features will
be useable during DVD playback.
3. If the menu is opened in the Display Area using the Control window’s
Top Menu or Menu buttons, touch pad and mouse menu operations
may not be able to be used.
Open TOSHIBA DVD PLAYER HELP
TOSHIBA DVD PLAYER features and instructions are also explained in
detail in “TOSHIBA DVD PLAYER Help”. Use the following procedure to
open “TOSHIBA DVD PLAYER Help”.
■ Click the “Help” button ( ) in the Display Area.
Media care
This section provides tips on protecting data stored on your CD’s, DVD’s
and floppy diskettes. Handle your media with care. Following the simple
precautions listed below will increase the lifetime of your media and protect
the data stored on it.
CD/DVDs
1. Store your CD’s and DVD’s in the containers they originally came in to
protect them and keep them clean.
2. Do not bend the CD’s or DVD’s.
3. Do not write on, apply a sticker to, or otherwise mar the surface of the
CD or DVD that contains the data.
4. Hold the CD or DVD by its outside edge or the edge on the center hole -
any fingerprints on the surface of the disc can prevent the drive from
properly reading data.
5. Do not expose the CD or DVD to direct sunlight, extreme heat or cold.
6. Do not place heavy objects on your CD’s or DVD’s.
7. If your CD’s or DVD’s become dusty or dirty, wipe them with a clean dry
cloth from the center hole outwards - do not wipe in a circular direction.
If necessary, you can use a cloth that has been lightly dampened in
water or a neutral cleaner but you must not use benzine, thinner or any
similar cleaning solution.
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Floppy diskettes
The USB floppy diskette drive is available only as an option.
1. Store your floppy diskettes in the container they came in to protect them
and keep them clean. If a floppy diskette becomes dirty, clean it with a
soft, lightly dampened cloth - do not use cleaning fluid.
2. Never open the shutter or touch the magnetic surface of your floppy
diskette - doing this could permanently damage it and lose data.
3. Always handle floppy diskettes with care to prevent the loss of stored
data.
4. Always apply the floppy diskette label in the correct location and never
apply a new label on top of an existing one - in this instance the label
could come loose and damage the floppy diskette drive.
5. Never use a pencil for writing on a floppy diskette label as the dust from
the pencil lead could cause a system malfunction if it found its way onto
the computer’s components. In this instance, always use a felt-tipped
pen and write the label first before applying it to the floppy diskette.
6. Never put a floppy diskette in a location where water or other liquid may
make contact with it, or where it is excessively damp - either of these
conditions could cause data loss.
7. Never use a wet or damp floppy diskette - this could damage the floppy
diskette drive or other devices within the computer.
8. Data may be lost if the floppy diskette is twisted, bent, or exposed to
direct sunlight, extreme heat or cold.
9. Do not place heavy objects on your floppy diskettes.
10. Do not eat, smoke, or use items such as erasers near your floppy
diskettes as foreign particles inside the jacket of the floppy diskette can
damage the magnetic surface.
11. Magnetic energy can destroy the data on your floppy diskettes. In view
of this you should keep your floppy diskettes away from speakers,
radios, televisions and other sources of magnetic fields.
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Sound system
This section describes some of the audio control functions.
Adjusting System Volume
You can control the overall level of sound using Windows Volume Mixer.
To launch Volume Mixer, follow the steps below.
1. Locate the Speaker icon on the task tray.
2. Right-click the Speaker icon on the task tray.
3. Select Open Volume Mixer from the menu.
Click the Device button to display available playback devices. Select
Speakers to use the internal speakers for listening. Adjust speaker volume
by moving the slider up or down to raise or lower the volume. Click the
Mute button
to mute the sound.
You may see another control under Applications in Volume Mixer. It is the
control for an application which is currently running. The Windows Sounds
is always displayed since it controls the system sounds’ volume.
Changing System Sounds
System sounds are assigned to inform you when certain events happen.
This section explains how select an existing scheme or save one you have
modified.
To launch the configuration dialog window for system sounds, follow the
steps below.
1. Right-click the Speaker icon on the task tray.
2. Select Sounds from the menu.
Realtek HD Audio Manager
You can confirm and change the audio configuration using the Realtek
Audio Manager. To launch the Realtek Audio Manager, click Start ->
Control Panel -> Hardware and Sound -> Realtek HD Audio Manager.
When you first launch the Realtek Audio Manager, you will see following
device tabs. Speakers is the default output device. Microphone is the
default input device. To change the default device, click the Set Default
Device button under the chosen device tab.
■ Speakers is the default output device. Select it when using the internal
speakers or headphones.
■ Digital Output should be selected when connecting the optical cable to
the Headphone (S/PDIF) jack for playing digital sound on digital audio
equipment. Digital Output can only be used by connecting an optical
audio cable.
■ HDMI Output should be selected when connecting the HDMI cable to
the HDMI jack for playing digital sound on digital audio equipment.
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■ Microphone is the default input device. It should be selected when
using the computer’s internal microphone or an external microphone
connected to the Microphone jack to record sound.
If an external microphone or audio cable is connected to the Microphone
jack, the Realtek HD Audio Manager Connector Settings dialog will be
displayed allowing selection of either “Line In” or “Mic In” input.
Information
Click the information button
to view hardware information, software
information, and language setting.
Speaker Configuration
Click the playback button
to confirm the internal speakers or the
headphone sound is coming from the right direction.
Sound Effects
This section explains how to select various sound effects.
■ Environment - simulates reverberations of sound for familiar
environments around us. You can select an existing preset in the menu.
■ Equalizer - raises or lowers a frequency of sound to simulate a popular
genre of music. You can select an existing preset in the menu.
■ Karaoke - cancels the specific frequency of sound and results in the
Vocal Cancellation. Clicking the Karaoke icon, lowers the vocal sound
within music. Using the arrow buttons will adjust the musical key of the
sound.
Microphone Effects
Microphone Effects are only found within Microphone window.
■ Noise Suppression reduces background noise and fan noise.
■ Acoustic Echo Cancellation reduces feedback and feedback echo.
Default Format
You can change the sample rate and bit depth of sound.
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A500/A500D series
Using the web camera
Some models are equipped with a Web Camera.
Web Camera is a device that allows you to record video or take
photographs with your computer. You can use it for video chatting or video
conferences using a communication tool such as Windows Live
Messenger. Camera Assistant Software will help you to add various
video effects to your video or photograph.
The Web camera enables the transmission of video and use of video chat
via the internet using specialized applications.
The effective pixel count for this web camera is 0.3 million and 1.0million
(0.3M maximum photograph size: 640X480 pixels; 1M maximum
photograph size: 1280 x 800 pixels).
Please refer to the Camera Assistant Software Online Help for details.
c
b
a
a. Microphone
b. Web Camera
c. Web Camera LED
Figure 4-9 Web Camera
■ Please unstick the protective plastic-film before using the Web
Camera.
■ Do not point the web camera directly at the sun.
■ Do not touch or press strongly on the web camera lens. Doing so may
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other
soft cloth to clean the lens if it becomes dirty.
■ Setting the image “SIZE” to more than “800x600” will cause a larger
amount of data to be written to the hard disk drive and may interfere
with smooth recording.
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Using TOSHIBA Web Camera Application
TOSHIBA Web Camera Application is pre-configured to start when you turn
on Windows Vista® ; if you need to restart it go to Start -> All Programs ->
TOSHIBA -> Utilities -> Web Camera Application.
1. Capture Still Images
2. Open/Close Preview Area
3. Delete Recorded File
4. Video Recording
5. Camera Resolution
6. Capture Settings
Figure 4-10 Using the Software
Capture Still Image
Click to capture a still image, and see a preview
of the captured image in preview area.
Open/Close Preview
Area
Click to open Preview Area. One more to close
Preview Area.
Delete Recorded File
Choose a thumbnail of recorded file and click this
button to delete this file from hard disk.
Video Recording
Click to start recording. One more to stop
recording and see preview of the video in
preview area.
Camera Resolution
Capture Settings
Choose resolution for Preview, Capture and
Record.
Open Capture Settings dialog box.
Chooses from the Basic tab to select photo and
video saving location, select Capture Format and
Video Quality.
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A500/A500D series
Using TOSHIBA Face Recognition
This feature uses a face verification library to verify the face data of users
when they log in Windows. The user can thus avoid having to enter a
password or the like, which makes the login process easier.
■ TOSHIBA Face Recognition does not guarantee the correct
identification of a user. Changes to the likeness of a registrant, such as
hairstyle changes, wearing a cap, or wearing glasses may affect the
recognition rates when such changes occur after the registrant had
registered.
■ TOSHIBA Face Recognition may incorrectly recognize faces that are
similar to a registrant.
■ For high security purposes, TOSHIBA Face Recognition is not a
suitable substitute for Windows passwords. When security is a high
priority, use your established Windows passwords to log in.
■ Bright background light and/or shadows may prevent a registrant from
being recognized correctly. In that case, log in using your Windows
password. If recognition of a registrant fails repeatedly, refer to your
computer documentation to learn ways to improve recognition
performance.
■ TOSHIBA Face Recognition records face data in a log when face
recognition fails. When transferring ownership or disposing of your
computer, please uninstall the application or delete all the logs created
by the application. For details on how to do this, see help file.
Disclaimer
Toshiba does not guarantee that the face recognition utility technology will
be completely secure or error-free. Toshiba does not guarantee that the
face recognition utility will accurately screen out unauthorized users at all
times. Toshiba is not liable for any failure or damage that might arise out of
the use of the face recognition software or utility.
TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,
PROFITS, PROGRAMS DATA, NETWORK SYSTEMS OR REMOVABLE
STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE
OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY
THEREOF.
When using the feature “Log Record function” of the Toshiba Face
Recognition software please make sure that the usage is in line with
applicable legal requirements especially data protection laws in your
country of usage as well as with company internal regulations if any.
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How to register the Face Recognition Data
Take a picture for facial verification purposes, and register the data needed
when you log in. To register the data needed when you log in, follow the
steps as described below:
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->
Utilities -> TOSHIBA Face Recognition.
■ The Registration screen is displayed for a logged-in user whose face
has not been registered.
■ The Management screen is displayed for a logged-in user whose face
has already been registered.
2. If your a registered user click the Register face button in the
Management screen, otherwise the Registration screen will be
displayed.
■ If you wish to practice, click on the Next button in the Registration
screen.
■ If you do not wish to practice, click on the Skip button in the
Registration screen.
3. Click the Next button to start the guide.
4. First, take a picture while moving your neck slightly to the left and right.
5. Now take a picture while moving your neck down and up. Or click the
Back button to practice the guide once more.
6. Click the Next button to start image-capturing process.
Adjust the position of your face so that it fits within the face-shaped
frame.
7. Once your face has been positioned properly, the recording will
commence.
Start moving your neck very slightly to the left and right, and then move
your neck down and up.
8. Registration will end after you have repeatedly moved your neck left,
right, down and up.
When the register succeeds, below message will be displayed on the
screen: “Registration successful. Now we’ll do the verification test.
Click the Next button.”
Click the Next button to perform the verification test.
9. Perform the verification test. Face the screen as you do when you
register.
■ If verification fails, click the Back button and re-register. Please refer to
step 6 to step 8.
10. If verification is successful, click the Next button and register an
account.
11. Register the account. Fill in the account registration fields. Fill in the all
fields.
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12. The Management screen is displayed.
The registered account name will be displayed. Clicking on it will cause
the captured image of your face to be displayed on the left.
How to Delete the Face Recognition Data
Delete image data, account information, and personal record data created
during registration. To delete the Face Recognition Data, follow the steps
as described below:
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->
Utilities -> TOSHIBA Face Recognition.
The Management screen is displayed.
2. Select a user which is deleted in the Management screen.
3. Click the Delete button. “You are about to delete the user data.
Would you like to continue?” will be displayed on the screen.
■ If you do not want the data to be deleted, click the No button and
you will then be returned to the Management screen.
■ Clicking on the Yes button will remove the selected user from the
Management screen.
How to launch the help file
For further information on this utility, please refer to the help file.
1. To launch the help file, click Start -> All Programs -> TOSHIBA ->
Utilities -> TOSHIBA Face Recognition Help.
Windows Logon via TOSHIBA Face Recognition
This section explains how to login to Windows with TOSHIBA Face
Recognition. Two authentication modes are provided.
■ 1:N Mode Login screen: If the face authentication tile is selected by
default, you can log in without using the keyboard or mouse.
■ 1:1 Mode Login screen: This mode is essentially the same as 1:N
mode, but the Select Account screen will appear before the Display
Captured Image screen, and you will need to select the user account
to be authenticated in order to start the authentication process.
1:N Mode Login screen
1. Turn on the computer.
2. The Select Tiles screen will be displayed.
3. Select Start face recognition (
).
4. “Please face to the camera” will be displayed.
5. Verification will be performed. If the authentication is successful, the
image data taken in step 4 will be faded in and placed over one another.
■ If an error occurs during authentication, you will be returned to the
Select Tiles screen.
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6. Windows Welcome screen will be displayed, and will be logged in
automatically to Windows.
1:1 Mode Login screen
1. Turn on the computer.
2. The Select Tiles screen will be displayed.
3. Select Start face recognition (
).
4. The Select Account screen will be displayed.
5. Select the account, and click the Arrow button.
6. “Please face to the camera” will be displayed.
7. Verification will be performed. If the authentication is successful, the
image data taken in step 6 will be faded in and placed over one another.
■ If an error occurs during authentication, you will be returned to the
Select Tiles screen.
8. Windows Welcome screen will be displayed, and will be logged in
automatically to Windows.
TV Tuner
Use the My TV feature of Media Center in Windows mode to watch TV
programs or record them. Attach a TV Tuner antenna to the tv tuner jack on
the computer.
Some models are equipped with the TV tuner.
The dimensions and shape of the TV antenna port vary for different
regions.
TV Tuner will function only in the country where the computer was
purchased.
Using the TV Tuner
Antenna
■ The quality of sounds and pictures greatly depends on the radio
propagation conditions.
■ When you use your computer in areas where the radio waves are weak,
which results in poor radio receiving conditions, contact the dealer you
purchased it from, or use a commercially available antenna booster.
Please refer to the manual provided with the booster for details.
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Connecting the Cable
This section describes how to connect the antenna cable to your computer.
Connecting the antenna cable
■ Some computer models are equipped with a tuner capable of receiving
digital broadcasts. These tuners can receive DVB-T digital broadcasts.
Digital broadcasts cannot be received in regions where DVB-T digital
broadcasts are not available.
■ Simultaneous reception and recording cannot be used when a set-top
box is connected and the above settings are made.
■ According to the government regulations, it is not permitted to bring
PAL/SECAM TV tuners into Korea.
When lightning occurs, do not touch the antenna line. This may cause an
electric shock.
If you have to operate your computer during a thunderstorm and are
connecting the TV tuner to an outside antenna, you should operate your
computer using AC power mode. The AC adaptor offers some protection
against (but does not entirely prevent) possible electric shock caused by
lightning. For complete protection, do not operate your computer during a
thunderstorm.
1. Save data, shutdown Windows and turn off the power.
2. Connect the antenna cable to the TV antenna port of your computer.
Figure 4-11 Connecting the antenna cable
When you have been using a descrambler to receive the programs on
cable TV or satellite broadcasting, connect the set-top box and splitter to
the coaxial cable and the antenna cable.
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Wireless communications
The computer’s wireless communication function supports both Wireless
LAN and Bluetooth devices.
All models are provided with Wireless Communication switch. Some
models are equipped with both Wireless LAN and Bluetooth functions.
Wireless LAN
The Wireless LAN is compatible with other LAN systems based on Direct
Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing
radio technology that complies with the IEEE802.11 Wireless LAN
standard.
■ Frequency Channel Selection of 5GHz for IEEE 802.11a or n draft 2.0
■ Frequency Channel Selection of 2.4GHz for 802.11b/g or n draft 2.0
■ Roaming over multiple channels
■ Card power management
■ Wired Equivalent Privacy (WEP) data encryption based on an 128-bit
encryption algorithm
■ Wi-Fi Protected Access™ (WPA™) support
■ Advanced Encryption Standard (AES) data encryption
The transmission speed over the wireless LAN, and the distance over
which the wireless LAN can reach, may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, client design and software/hardware configurations. The
transmission rate described is the theoretical maximum speed as specified
under the appropriate standard - the actual transmission speed will be
lower than the theoretical maximum speed.
Setting
1. Please make sure that the Wireless Communication Switch is turned
on.
2. Click Start and then click Connect To to display Connect to a network
window.
3. Click Set up a connection or network.
4. Follow the wizard. You will need the name of the wireless network
together with security settings. Consult the documentation
accompanied with your router or ask your wireless network
administrator for the settings.
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Security
■ TOSHIBA strongly recommend that you enable encryption functionality,
otherwise your computer will be open to illegal access by an outsider
using a wireless connection. If this occurs, the outsider may illegally
access your system, eavesdrop, or cause the loss or destruction of
stored data.
■ TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.
Bluetooth wireless technology
Bluetooth™ wireless technology eliminates the need for cables, such as
desktop computers, between your PC and other electronic devices,
example of printers and mobile phones.
You cannot use the computer’s built-in Bluetooth functions and an external
Bluetooth adaptor simultaneously.
For reference, Bluetooth wireless technology has the following features:
Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.
Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.
Security
Two advanced security mechanisms ensure a high level of security:
■ Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
■ Encryption prevents eavesdropping and maintains link privacy.
Bluetooth™ Stack for Windows® by TOSHIBA
Please note that this software is specifically designed for the following
operating systems:
■ Microsoft® Windows Vista®
Information regarding the use of this software with these operating systems
is listed below, with further details being contained with the electronic help
files supplied with the software.
This Bluetooth Stack is based on the Bluetooth Version 2.1+EDR
specification. However, TOSHIBA cannot confirm the compatibility
between any computing products and/or other electronic devices that use
Bluetooth, other than TOSHIBA notebook computers.
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Release Notes related to the Bluetooth® Stack for Windows®
by TOSHIBA
1. Fax application software:
■ Please be aware that there is some fax application software that you
cannot use on this Bluetooth™ Stack.
2. Multi-user considerations:
■ On Windows Vista®, the use of Bluetooth is not supported in a
multi-user environment. This means that, when you use Bluetooth,
other users that are logged into the same computer will not be able
to use this type of functionality.
Product Support:
The latest information regarding operating system support, language
support or available upgrades can be found on our website
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or
www.pcsupport.toshiba.com in the United States.
Wireless communication switch
You can enable or disable Wireless communication (Wireless LAN and
Bluetooth) function, with the on/off switch. No transmissions are sent or
received when the switch is off. Slide the switch to the left to turn it off and
to the right to turn it on.
■ Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
■ Turn Wi-Fi and Bluetooth functionalities off when near a person who
may have a cardiac pacemaker implant or other medical electric
device. Radio waves may affect pacemaker or medical device
operation, possibly resulting in serious injury. Follow the instruction of
your medical device when using any Wi-Fi or Bluetooth functionality.
■ Always turn off Wi-Fi or Bluetooth functionality if the computer is near
automatic control equipment or appliances such as automatic doors or
fire detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
■ It may not be possible to make a network connection to a specified
network name using the ad hoc network function.
If this occurs, the new network(*) will have to be configured for all
computers connected to the same network in order to re-enable
network connections.
* Please be sure to use new network name.
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Wireless communication indicator
The wireless communication indicator shows the status of the computer’s
wireless communication functions.
Indicator status
Indication
Indicator off
The wireless communication switch is off. No
wireless functionality is available.
Indicator glows
Wireless communication switch is on. Wireless
LAN or Bluetooth is turned on by an application.
If you used the Taskbar to disable the wireless LAN, restart the computer or
perform the following procedure to re-enable it: Start -> Control Panel ->
System and Maintenance -> System -> Device Manager -> Network
adapters and right click the wireless device then choose enable.
LAN
The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,
100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T). This section describes how to connect/disconnect to a LAN.
Do not install or remove a memory module while Wake-up on LAN is
enabled.
■ The Wake-up on LAN function consumes power even when the system
is off. Leave the AC adaptor connected while using this feature.
■ The Link speed (10/100/1000 megabits per second) changes
automatically depending on the network conditions (connected device,
cable or noise, and so on).
LAN cable types
The computer must be configured properly before connecting to a LAN.
Logging onto a LAN using the computer’s default settings could cause a
malfunction in LAN operation. Check with your LAN administrator
regarding set-up procedures.
If you are using Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T), be sure to connect with a CAT5E cable or higher.
You cannot use a CAT3 or CAT5 cable.
If you are using Fast Ethernet LAN (100 megabits per second,
100BASE-TX), be sure to connect with a CAT5 cable or higher.
You cannot use a CAT3 cable.
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you
can connect with a CAT3 or higher cable.
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Connecting the LAN cable
■ Connect the AC adaptor before connecting the LAN cable. The AC
adaptor must remain connected during LAN use. If you disconnect the
AC Adaptor while the computer is accessing a LAN, the system may
hang up.
■ Do not connect any other cable to the LAN jack except the LAN cable.
Otherwise, malfunctions or damage may occur.
■ Do not connect any power supplying device to the LAN cable that is
connected to the LAN jack. Otherwise, malfunctions or damage may
occur.
To connect the LAN cable, follow the steps as detailed below:
1. Turn off the power to the computer and to all external devices
connected to the computer.
2. Plug one end of the cable into the LAN jack. Press gently until you hear
the latch click into place.
Figure 4-12 Connecting the LAN cable
3. Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.
When the computer is exchanging data with the LAN, the LAN Active
indicator glows yellow. When the computer is connected to a LAN hub but
is not exchanging data, the Link indicator glows.
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Disconnecting the LAN cable
Make sure the LAN Active indicator (amber LED) is out before you
disconnect the computer from the LAN.
To disconnect the LAN cable, follow the steps as detailed below:
1. Pinch the lever on the connector in the computer’s LAN jack and pull
out the connector.
2. Disconnect the cable from the LAN hub or router in the same manner.
Check with your LAN administrator and hardware or software vendor
before disconnecting from the hub.
Cleaning the computer
To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
■ Be careful not to spill liquids into the computer. If the computer does get
wet, turn the power off immediately and let the computer dry completely -
in these circumstance you should get the computer inspected by an
authorized service provider in order to assess the scope of any damage.
■ Clean the plastics of the computer using a slightly water dampened
cloth.
■ You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Using the cleaning cloth
Some models include 1 cleaning cloth.
The cleaning cloth can be used to wipe away dust and fingerprints from the
keyboard and palm rest area of your computer.
■ When wiping the keyboard, palm rest and display panel, do so gently
without using excessive pressure.
■ Do not use the cleaning cloth when it is dirty or wet.
■ Do not use the cleaning cloth soaked with water, detergents or volatile
organic solvents.
It is recommended that you wash the cloth if it gets soiled using a gentle,
mild detergent and rinse it well. Allow it to air dry completely before using it
again on your computer.
Never spray cleaner directly onto the computer or let liquid run into any
part of it. Never use harsh or caustic chemical products to clean the
computer.
■ Use the cleaning cloth to wipe away dust, fingerprints and similar from
the keyboard, palm rest and other parts. For precautions on use refer to
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Moving the computer
While the computer is designed for rugged durability you should exercise a
few simple precautions when moving it in order to help ensure trouble-free
operation.
■ Make sure all disk/disc activity has ended before moving the computer -
check that the HDD and other indicators on the front of the computer
are off.
■ If a CD or DVD is in the drive, remove it and make sure that the disc tray
is securely closed.
■ Turn off (shut down) the computer.
■ Disconnect the AC adaptor and all peripherals before moving the
computer.
■ Close the display panel.
■ Do not pick up the computer by its display panel.
■ Before carrying your computer, shut it down, disconnect the AC adaptor
and allow it to cool down - a failure to follow this instruction may result in
minor heat injury.
■ Be careful not to subject the computer to impact or shock - a failure to
follow this instruction could result in damage to the computer, computer
failure or loss of data.
■ Never transport your computer with any cards installed - this may cause
damage to either the computer and/or the card resulting in product
failure.
■ Always use a suitable carry case when transporting the computer.
■ When carrying your computer, be sure to hold it securely so that it does
not fall or hit anything.
■ Do not carry your computer by holding any of its protruding elements.
Heat dispersal
To protect from overheating, the CPU has an internal temperature sensor.
If the computer’s internal temperature rises to a certain level, the cooling
fan is turned on or the processing speed is lowered. You can select
whether to control the CPU temperature by turning on the fan first, then if
necessary, lowering the CPU speed. Or, by lowering the CPU speed first,
then if necessary, turning on the fan. These functions are controlled within
the Power Options.
When the CPU temperature falls to a normal range, the fan is turned off
and the CPU operation returns to standard speed.
If the CPU temperature reaches an unacceptably high level with either
setting, the system automatically shuts down to prevent damage.
Data in memory will be lost.
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Using the Hard Disk Drive (HDD) Protection
This computer has a function for reducing the risk of damage on the hard
disk drive.
Using an acceleration sensor built into the computer, TOSHIBA HDD
Protection detects vibration shocks and similar signs of movement of the
computer, and automatically moves the Hard Disk Drive head to a safe
position to reduce the risk of damage that could be caused by head-to-disk
contact.
The TOSHIBA HDD Protection function does not guarantee that the hard
disk drive will not be damaged.
When vibration is detected, a message will be displayed on the screen, and
the icon in the Taskbar notification area will changed to the protection state.
This message is displayed until the OK button is pressed or 30 seconds
pass. When vibration subsides, the icon returns to the normal state.
Taskbar icon
State
Icon
Description
Normal
TOSHIBA HDD Protection is enabled.
Protection
OFF
TOSHIBA HDD Protection is active. The hard disk
drive head is in a safe position.
TOSHIBA HDD Protection is disabled.
TOSHIBA HDD Protection Properties
You can change the TOSHIBA HDD Protection settings by using the
TOSHIBA HDD Protection window. To open the window, click Start -> All
Programs -> TOSHIBA -> HDD Protection Settings. The window can
also be started from the icon on the Taskbar or from the Control Panel.
HDD Protection
You can choose whether to enable or disable TOSHIBA HDD Protection.
Detection Level
This function can be set to four levels. The sensitivity levels in which
vibrations, impacts and their similar signs are detected can be set to OFF,
1, 2 and 3 in ascending order. Level 3 is recommended for better protection
of the computer. However, when the computer is used in a mobile
environment or in other unstable conditions, setting the detection level to 3
could result in frequent execution of TOSHIBA HDD Protection, which will
slow Hard Disk Drive reading and writing. Set a lower detection level when
the speed of Hard Disk Drive reading and writing is a priority.
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Different detection levels can be set depending on whether the computer is
used as handheld or mobile usages, or whether it is used in a stable
environment such as on a table in the workplace or at home. By setting
different detection levels for the computer depending on whether it runs
with the AC power (desktop) or with batteries (handheld or mobile usage),
the detection level automatically switches according to the power
connection mode.
3D Viewer
This feature displays a 3D object on the screen which moves in according
to tilting or vibration of the computer.
When the TOSHIBA HDD Protection detects computer vibration the Hard
Disk Drive head is parked and the 3D object disk rotation will stop. When
the head is un-parked the disk will begin to rotate again.
The 3D Viewer can be started from the icon in the task tray.
■ This 3D object virtually represents the Computer’s internal Hard Disk
Drive. This representation may vary from the actual number of disks,
disk rotation, head movement, part size, shape and direction.
■ This feature may use a large amount of CPU and memory on some
models. The computer may become slow or sluggish when attempting
to run other applications while the 3D Viewer is displayed.
■ Intensely shaking the computer or other subjecting it to strong impacts
may cause damage to the computer.
Details
To open the Details window, click the Setup Detail button in the TOSHIBA
HDD Protection Properties window.
Detection Level Amplification
When the AC adaptor is disconnected or the lid is closed, HDD Detection
assumes that the computer will be carried and sets the detection level to
the maximum for 10 seconds.
TOSHIBA HDD Protection Message
Specify whether to display a message when TOSHIBA HDD Protection is
active.
This function does not work when the computer is starting, in Standby
Mode, in hibernation mode, in transition to hibernation mode, recovering
from hibernation mode, or power off. Be sure to not subject the computer
to vibration or impact while the function is disabled.
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Chapter 5
The Keyboard
The computer’s keyboard layouts are compatible with a 104/105-key
enhanced keyboard - by pressing some keys in combination, all of the
104/105-key enhanced keyboard functions can be performed on the
computer.
The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
In use there are six different types of keys, specifically typewriter keys,
function keys, soft keys, Hot keys and Windows special keys.
Typewriter keys
The typewriter keys produce the upper-case and lower-case letters,
numbers, punctuation marks, and special symbols that appear on the
screen. However, there are some differences between using a typewriter
and using a computer keyboard:
■ Letters and numbers produced in computer text vary in width. Spaces,
which are created by a “space character” may also vary depending on
line justification and other factors.
■ The lowercase l (el) and the number 1 (one), together with the
uppercase O (oh) and the 0 (zero), are not interchangeable on
computers as they are on a typewriter.
■ The CAPS LOCK function key locks only the alphabetic characters into
upper-case while the Shift Lock function on a typewriter places all keys
in the shifted position.
■ The SHIFT keys, the Tab key, and the BACK SPACE key perform the
same function as their typewriter counterparts but also have special
computer functions.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.
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Function keys: F1 … F12
The function keys (not to be confused with the special FN key) are the
twelve keys at the top of your keyboard - these keys function differently
from other keys.
F1 through F12 are called function keys because they execute
programmed functions when pressed and, when used in combination with
the FN key, those keys marked with icons also execute specific functions
on the computer. Please refer to the section, Soft keys: FN key
combinations, in this chapter for further information, taking care to note that
the function executed by individual keys will depend on the software you
are using.
Soft keys: FN key combinations
The FN (function) key is unique to TOSHIBA computers and is used in
combination with other keys to form soft keys. Soft keys are key
combinations that enable, disable or configure specific features.
Please note that some software may disable or interfere with soft-key
operations, and that the soft-key settings are not restored when the
computer returns from Sleep Mode.
Emulating keys on an enhanced keyboard
Figure 5-1 A 104-key enhanced keyboard layout
This computer’s keyboard is designed to provide all the features of the
104-key enhanced keyboard.
Since the keyboard is smaller, some of the enhanced keyboard functions
must be simulated using two keys instead of one on the larger keyboard.
The FN key can be combined with the following keys to simulate functions
similar to those of keys on the 104/105 key enhanced keyboard which are
not on this computer’s keyboard.
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Hot keys
Hot keys (pressing FN + a function or ESC key) let you enable or disable
certain features of the computer.
Mute: Pressing FN + ESC turns the volume on and off.
Lock: Pressing FN + F1 enters “Lock computer mode”. To restore your
desktop, you need to log on again.
Power Plan: Pressing FN + F2 changes the power settings.
Sleep: Pressing FN + F3 switches the system to Sleep mode.
Hibernate: Pressing FN + F4 switches the system to Hibernate mode.
Output: Pressing FN + F5 changes the active display device.
Brightness (Down): Pressing FN + F6 decreases the computer’s display
panel brightness in individual steps.
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Brightness (Up): Pressing FN + F7 increases the computer’s display panel
brightness in individual steps.
Wireless: Pressing FN + F8 switches the active wireless devices if the
wireless communication switch is switched on.
If no wireless communication device is installed, no dialog box will appear.
Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function.
Zoom: Pressing FN + Space changes the display resolution.
TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon
size on the desktop or the font sizes within one of the supported application
windows.
TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon
size on the desktop or the font sizes within one of the supported application
windows.
Keyboard Backlight (ON/OFF): Pressing FN +
turns the backlight of
the keyboard on and off (the Key has Illumination Keyboard mark).
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FN Sticky key
You can use the TOSHIBA Accessibility Utility to make the FN key sticky,
that is, you can press it once, release it, and then press an “F Number” key.
To start the TOSHIBA Accessibility utility, click Start -> All Programs ->
TOSHIBA -> Utilities -> Accessibility.
Windows special keys
The keyboard provides two keys that have special functions in Windows:
Windows Start Button activates the Start menu and the other, the
application key, has the same function as the secondary mouse button.
This key activates the Windows Start menu.
This key has the same function as the secondary (right) mouse button.
Touchpad Enable/Disable Button
Toggle these two buttons in order to activate either the touchpad or a
mouse that is connected to the computer via USB or wireless connection.
Generating ASCII characters
Not all ASCII characters can be generated using normal keyboard
operation, but you are able to generate these characters using their specific
ASCII codes.
1. Hold down ALT + FN.
2. Type the ASCII code of the character you require.
3. Release ALT + FN - the ASCII character will appear on the display
screen.
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Chapter 6
Power and Power-up Modes
The computer’s power resources include the AC adaptor and internal
batteries. This chapter gives details on making the most effective use of
these resources including charging and changing batteries, tips for saving
battery power, and power-up modes.
Power conditions
The computer’s operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected, whether a battery pack is installed and what the charge level is
for that battery.
Table 6-1 Power conditions
Power on
Power off
(no operation)
AC adaptor
connected
Battery fully
charged
• Operates
• LED: Battery white
DC IN white
• LED: Battery white
DC IN white
Battery partially
charged or no
charge
• Operates
• Quick charge
• LED: Battery amber
DC IN white
• Quick Charge
• LED: Battery amber
DC IN white
No battery
installed
• Operates
• No charge
• LED: Battery off
DC IN white
• No charge
• LED: Battery off
DC IN white
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Table 6-1 Power conditions continued
Power on
Power off
(no operation)
AC adaptor
not
connected
Battery charge is
above low battery
trigger point
• Operates
• LED: Battery off
DC IN off
Battery charge is
below low battery
trigger point
• Operates
• LED: Battery
flashes Amber
DC IN off
Battery charge is Computer goes into Sleep
exhausted
Mode and shuts down
No battery
installed
• Cannot operate
• LED: Battery off
DC IN off
Power indicators
As shown in the below table, the Battery, DC IN and Power indicators on
the system indicator alert you to the computer’s operating capability and
battery charge status.
Battery indicator
Check the Battery indicator to determine the status of the battery pack -
the following indicator conditions should be noted:
The battery charge is low, the AC adaptor must be
connected in order to recharge the battery.
Flashing amber
Indicates the AC adaptor is connected and the
battery is charging.
Amber
Indicates the AC adaptor is connected and the
battery is fully charged.
White
Under any other conditions, the indicator does not
light.
No light
If the battery pack becomes too hot while it is being charged, the charge
will stop and the Battery indicator will go out. When the battery pack’s
temperature falls to a normal range, charging will resume - this process will
occur regardless of whether the computer’s power is on or off.
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DC IN indicator
Check the DC IN indicator to determine the power status with the AC
adaptor connected - the following indicator conditions should be noted:
Indicates the AC adaptor is connected and is
correctly supplying power to the computer.
White
Under any other conditions, the indicator does not
light.
No light
Power indicator
Check the Power indicator to determine the power status of the computer -
the following indicator conditions should be noted:
Indicates power is being supplied to the computer
and the computer is turned on.
White
Indicates that the computer is in Sleep Mode and
Blinking amber
that there is sufficient power available (AC adaptor
or battery) to maintain this condition. In Sleep
Mode, this indicator will turn on for one second
and off for one second.
Under any other conditions, the indicator does not
light.
No light
Battery
Battery types
The computer has two different types of batteries:
■ Battery pack
■ Real Time Clock (RTC) battery
Battery pack
When the AC adaptor is not connected, the computer’s main power source
is a removable lithium ion battery pack, also referred to in this manual as
the battery. You can purchase additional battery packs for extended use of
the computer away from an AC power source - although you should not
change the battery pack while the AC adaptor is connected.
Before you remove the battery pack, save your data and shut down the
computer, or place the computer into Hibernation Mode. Please be aware
that, when placing the computer into Hibernation Mode, the contents of
memory will be saved to the hard disk drive, although for safety sake, it is
best to also save your data manually.
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■ The battery pack is a lithium ion battery, which can explode if not
properly replaced, used, handled or disposed of. Dispose of the battery
as required by local ordinances or regulations. Use only batteries
recommended by TOSHIBA as replacements.
■ Do not remove the battery pack while the computer is in Sleep Mode.
In this mode data is stored in memory, so if the computer loses power,
it will be lost.
■ Battery type (depending on the model you purchased)
■ The availability of this battery is dependent on the model you
purchased.
Real Time Clock battery
The Real Time Clock (RTC) battery provides power for the internal real
time clock and calendar function and also maintains the system
configuration while the computer is turned off. If the RTC battery becomes
completely discharged, the system will lose this information and the real
time clock and calendar will stop working - in this instance the following
message will be displayed when you turn on the power:
ERROR 0271: Check date and time settings.
WARNING 0251: System CMOS checksum bad -
S
Default configuration used.
Press <F1> to resume, <F2> to Setup.
The computer’s RTC battery is a lithium battery and should be replaced
only by your dealer or by a TOSHIBA service representative. The battery
can explode if not properly replaced, used, handled or disposed of.
Dispose of the battery as required by local ordinances or regulations.
When this error appears, the following action is recommended.
1. Connect the AC adapter and let the battery charge for 24-hours.
2. Press F2 to enter BIOS setup menu.
3. Set correct time and date.
If you still see the error message after performing the above actions,
please contact your TOSHIBA service representative.
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Care and use of the battery pack
The battery pack is a vital component of portable computing and, as such,
taking proper care of it will help ensure a longer operating time on battery
power as well as deliver a longer life for your battery pack. The instructions
detailed in this section will help to ensure safe operation and maximum
performance.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
■ Make sure the battery is securely installed in the computer before
attempting to charge the battery pack. Improper installation could
generate smoke or fire, or cause the battery pack to rupture.
■ Keep the battery pack out of reach of infants and children. It can cause
injury.
■ The battery pack is a lithium ion battery, which can explode if not
replaced, used, handled or disposed of properly. Dispose of the battery
as required by local ordinances or regulations. Use only batteries
recommended by TOSHIBA as replacements.
■ Charge the battery pack only in an ambient temperature between 5 and
35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.
■ Never install or remove the battery pack without first turning off the
power and disconnecting the AC adaptor. Never remove the battery
pack while the computer is in Sleep Mode. Data will be lost.
■ Never remove the battery pack while the Wake-up on LAN function is
enabled. Data will be lost. Before you remove a battery pack, disable
the Wake-up on LAN function.
Charging the batteries
When the power in the battery pack becomes low, the Battery indicator will
flash amber to indicate that only a few minutes of battery power remain. If
you continue to use the computer while the Battery indicator flashes, the
computer will enable Hibernation Mode so that you do not lose any data,
and automatically turn itself off.
You must recharge a battery pack when it becomes discharged.
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Procedures
To recharge a battery pack while it is installed in the computer, connect the
AC adaptor to the DC IN 19V jack and plug the other end into a working
outlet - the Battery indicator will glow amber while the battery is being
charged.
Use only the computer connected to an AC power source or the optional
TOSHIBA Battery charger to charge the battery pack. Never attempt to
charge the battery pack with any other charger.
Time
The following table shows the approximate time required to fully charge a
discharged battery.
Charging time (hours)
Battery type
Power on
Power off
Battery Pack
(3 cell / 6 cell / 12 cell)
about 12 or longer
about 4 or longer
RTC battery
about 24
about 24 with AC or
Battery pack
Please be aware that the charging time when the computer is on is
affected by ambient temperature, the temperature of the computer and
how you are using the computer - if you make heavy use of external
devices for example, the battery might scarcely charge at all during
further information.
Battery charging notice
The battery may not begin charging immediately under the following
conditions:
■ The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, you should charge it at room temperature of between
5° to 35°C (41° to 95°F).
■ The battery is nearly completely discharged. In this instance you should
leave the AC adaptor connected for a few minutes and the battery
should begin charging.
The Battery indicator may show a rapid decrease in battery operating time
when you try to charge a battery under the following conditions:
■ The battery has not been used for a long time.
■ The battery has completely discharged and been left in the computer for
a long time.
■ A cool battery is installed in a warm computer.
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In such cases you should follow the steps as detailed below:
1. Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power.
3. Charge the battery until the Battery indicator glows white.
Repeat these steps two or three times until the battery recovers normal
capacity.
Monitoring battery capacity
Remaining battery power can be monitored using the following methods.
■ Clicking the battery icon on the task bar
■ Via the Battery Status in the Windows Mobility Center window
■ You should wait at least 16 seconds after turning on the computer
before trying to monitor the remaining operating time. This is because
the computer needs this time to check the battery’s remaining capacity
and then calculate the remaining operating time, based on this together
with the current power consumption.
■ Please be aware that the actual remaining operating time may differ
slightly from the calculated time.
■ With repeated discharges and recharges, the battery’s capacity will
gradually decrease. In view of this it will be noted that an often used,
older battery will not operate for as long as a new battery even when
both are fully charged.
Maximizing battery operating time
A battery’s usefulness depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:
■ Processor speed
■ Screen brightness
■ System Sleep Mode
■ System Hibernation Mode
■ Display power off period
■ Hard disk drive power off period
■ How often and for how long you use the hard disk drive, optical disc and
floppy diskette drives.
■ How much charge the battery contained to begin with.
■ How you use optional devices, such as an ExpressCard, to which the
battery supplies power.
■ Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on.
■ Where you store your programs and data.
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■ Whether you close the display panel when you are not using the
keyboard - closing the display saves power.
■ The environmental temperature - operating time decreases at low
temperatures.
■ The condition of the battery terminals - you should always ensure the
terminals stay clean by wiping them with a clean dry cloth before
installing the battery pack.
Retaining data with power off
When you turn off your computer with fully charged batteries, the batteries
retain data for the following approximate time periods.
Retention Time
Battery type
State and Retention Time
Battery pack
2 days for 12 cell, 1 day for 6 cell, 0.5 day for 3 cell
(sleep mode)
20 days for 12 cell, 10 days for 6 cell, 5 days for 3 cell
(shut down mode)
RTC battery
30 days
Extending battery life
To maximize the life of your battery packs:
■ At least once a month, disconnect the computer from a power source
and operate it on battery power until the battery pack fully discharges.
Before doing so, follow the steps as detailed below.
1. Turn off the computer’s power.
2. Disconnect the AC adaptor and turn on the computer’s power - if it
does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged,
however, if the Battery indicator flashes or there is some other
warning to indicate a low battery condition, go to Step 4.
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and
to a wall outlet that is supplying power. The DC IN indicator should
glow white, and the Battery indicator should glow amber to indicate
that the battery pack is being charged, however, in the event that
DC IN indicator does not glow this indicates that power is not being
supplied - check the connections for the AC adaptor and the power
cord.
5. Charge the battery pack until the Battery indicator glows white.
■ If you have extra battery packs, rotate their use.
■ If you will not be using the system for an extended period, for example
for more than one month, remove the battery pack from the computer.
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■ Disconnect the AC adaptor when the battery is fully charged -
overcharging will make the battery hot and can shorten its operating life.
■ If you are not going to use the computer for more than eight hours,
disconnect the AC adaptor.
■ Store spare battery packs in a cool dry place out of direct sunlight.
Replacing the battery pack
Please be aware that the battery pack is classified as a consumable item.
The operating life of the battery pack will gradually reduce through
repeated charging and discharging, and will need to be replaced when it
reaches the end of its operating life. In addition to this, you might also
replace a discharged battery pack with a charged spare when you are
operating your computer away from an AC power source for an extended
period of time.
This section explains how to remove and install the battery pack, and
begins with the removal process which is detailed through the following
steps.
■ Do not remove the battery pack while the computer is in Sleep Mode.
Data is stored in RAM, so if the computer loses power it will be lost.
■ In Hibernation Mode, data will be lost if you remove the battery pack or
disconnect the AC adaptor before the save is completed. Wait for the
Hard Disk Drive indicator to go out.
■ Do not touch the battery release latch while holding the computer or the
battery pack might fall out due to the unintentional release of the
battery release latch and cause injuries.
To remove a discharged battery, follow the steps as detailed below:
1. Save your work.
2. Turn the computer’s power off - ensure that the Power indicator is off.
3. Remove all cables and peripherals that are connected to the computer.
4. Close the display panel and turn the computer upside down.
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5. Slide the battery safety lock towards the release (
the battery release latch movable.
) position to make
Figure 6-1 Releasing the battery pack (1)
6. Slide and hold the battery release latch (1) to disengage the battery
pack and then remove it from the computer (2).
Figure 6-2 Releasing the battery pack (2)
To install a battery, follow the steps as detailed below:
1. Insert the battery pack as far as it will go into the computer (1).
2. Ensure that the battery pack is securely in place and the battery safety
lock (2) is in its position.
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Figure 6-3 Securing the battery pack
3. Turn your computer over.
TOSHIBA Password Utility
The TOSHIBA Supervisor Password Utility allows you to maintain an
additional level of security and provides two levels of password security:
User and Supervisor.
Passwords set in TOSHIBA Supervisor Password Utility are different from
the Windows® login password.
User Password
To start the utility, point to or click the following items:
Launch TOSHIBA Assist J SECURE J User Password
■ Registered
Click to register a password of up to 8 characters. After a password is
set, you will be prompted to enter it when you start the computer.
■ Not Registered
Click to delete a registered password. Before you can delete a
password, you must first enter the current password correctly.
■ Owner String (text box)
You can use this box to associate text with the password. After you
enter text, click Apply or OK, then, each time the computer is switched
on, this text will be displayed along with the prompt for the password.
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Supervisor password
If you set a supervisor password, some functions will be restricted when a
user logs on with the user password. To set a supervisor password:
TOSHIBA Assist J SECURE J Supervisor password
This utility lets you do the following:
■ Register or delete the supervisor password.
■ Specify restrictions for general users.
Starting the computer by password
If you have already registered a password, there are two ways to start the
computer:
■ Swipe your fingerprint on the sensor if you have already registered the
fingerprint with the Fingerprint utility and enabled Fingerprint
Power-on Security. If you would not like to swipe your finger or cannot
authenticate the fingerprint for some reasons, push the BkSp key to
skip the fingerprint authentication screen. You can try to swipe the
fingerprint up to five times. If you failed fingerprint authentication more
than five times, you must enter the password manually to start the
computer.
■ Enter the password manually.
The password is necessary only if the computer was shut down in boot
mode, not in Hibernation or Sleep mode.
To enter a password manually, follow these steps:
The following message will appear in the LCD:
Enter Password [xxxxxxxx]
At this point, the hotkeys Fn + F1 to F9 do not work. They will function after
you enter the password.
2. Enter the Password.
3. Press Enter.
If you enter the password incorrectly three consecutive times, the
computer shuts down. You must turn on the computer again and re-enter
the password.
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Power-up modes
The computer has three power-up modes:
■ Hibernation (saves data in memory to the hard disk)
■ Sleep (power remains on, maintaining the data in memory, but the CPU
and all other devices effectively enter a “sleep” mode)
■ Boot (does not save data in memory)
Refer also to the section Turning off the power in Chapter 3, Getting
Windows utilities
You can configure various settings associated with both Sleep Mode and
Hibernation Mode within the Power Options (to access it, click Start ->
Control Panel -> System and Maintenance -> Power Options).
Hot keys
You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter
details.
Panel power on/off
You can set up your computer so that power is turned off automatically
when you close the display panel, and turned on again when you open it.
Please note that this function is only available for Sleep Mode or
Hibernation Mode, not for Shut Down Mode.
If the panel power off function is enabled and you manually shut down
Windows, do not close the computer’s display panel until the shut down
process has been completed.
System auto off
This feature turns the system off automatically if it is not used for a set
duration. The system shuts down in sleep mode or hibernation mode.
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Chapter 7
HW Setup and Passwords
This chapter explains how to use TOSHIBA HW Setup program to
configure your computer and how to set passwords.
HW Setup
TOSHIBA HW Setup allows you to configure settings for General,
Password, Display, Keyboard, USB, LAN, LED Illumination and Button
Setting.
If the supervisor password is set, access to the TOSHIBA HW Setup
program can be prevented when the user password is used to log on to the
computer.
Accessing HW Setup
Click on Start -> All Programs -> TOSHIBA -> Utilities and click
HWSetup.
HW Setup Window
The HW Setup window contains the following tabs: General, Password,
Display, Keyboard, LAN, USB, Illumination and Button Setting.
OK
Accepts your changes and closes the HW Setup
window.
Cancel
Apply
Closes the window without accepting your
changes.
Accepts all your changes without closing the HW
Setup window.
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General
This window displays the BIOS version and contains two buttons:
Default
Return all HW Setup values to the factory
settings.
About
Display the HW Setup version.
Setup
This field displays BIOS Version and date.
When finish BIOS update, please restart your computer and press F2 into
BIOS setup manual and load BIOS default one time.
Password
User Password
This option allows you to set or reset the user password for power on.
Not Registered
Registered
Changes or remove the password. (Default)
Sets the password. A dialogue box will appear to
allow you to set the password.
To enter a user password:
1. Select Registered to display the following prompt:
Enter Password:
Enter a password of up to 10 characters. The character string you enter
is displayed as a string of asterisks. For example, if you enter a
password consisting of four characters, the display is shown as:
Enter Password: ****
2. Click the OK button. The following message appears, allowing you to
verify the password.
Verify Password:
3. If character strings match, the password is registered click OK button.
If they do not match, the following message appears. You must repeat
from step 1.
Entry Error!!!
To delete a user password:
1. Select Not Registered to display the following prompt:
Enter Password:
2. Enter the currently registered password. The character string you enter
is displayed as a string of asterisks.
Enter Password: ****
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3. Click the OK button. If the character string you enter matches the
registered password, the password option is reset and the display
changes to:
Not registered
If they do not match, the following message appears. You must repeat
step 1.
Incorrect Password!!!
If you enter the password incorrectly three times in a row, the computer will
shut down.
You will not be able to access the password option in the HW Setup. In this
case you must turn the power off and back on to retry the procedure.
4. Follow the same procedures described in the earlier section, How to set
the password, to set a new user password.
Display
This tab allows you to customize your computer’s display settings for either
the internal LCD screen or for an external monitor.
Power On Display
Allows you to set the display to be used when the computer is booted.
Auto-Selected
If any external display is connected, the power on
display will be in external display only mode.
Otherwise it will be in LCD only mode.
System LCD only
Irrespective of external display connection, the
power on display will be in integrated LCD only
mode.
Button Setting
Function Button
This feature allows you to set conditions for the Power Button and/or the
other buttons.
Enabled
Disabled
Enables the function button
Disables the function button
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Keyboard
Wake-up on Keyboard
When this feature is enabled and the computer is in Sleep mode, you can
turn on the computer by pressing any key. It is effective only for the internal
keyboard and only when the computer is in Sleep mode.
Enabled
Disabled
Enables the Wake-up on Keyboard feature.
Disables the Wake-up on Keyboard function
(Default).
USB
Legacy USB Support
Use this option to enable or disable USB Legacy Emulation. If your
operating system does not support USB, you can still use a USB mouse
and keyboard by setting the USB Legacy Emulation item to enabled.
Enabled
Disabled
Enables the USB Legacy Emulation. (Default)
Disables the USB Legacy Emulation.
LAN
Wake-up on LAN
This feature lets the computer’s power be turned on from shutdown when it
receives awake-up packet ( Magic packet ) from the LAN.
This feature does not affect the Wake-up on LAN from Sleep Mode or
Hibernation Mode. Regarding Wake-up on LAN from Sleep or Hibernation
Modes, you must check the “Allow the device to wake the computer” check
box within the LAN Device properties.
Enabled
Disabled
Enables Wake-up on LAN from shutdown.
Disables Wake-up on LAN. from shutdown.
(Default)
The Wake-up on LAN function consumes power even when the system is
off. Leave the AC adaptor connected while using this feature.
Do not install or remove an optional memory module while Wake-up on
LAN is enabled.
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Built-in LAN
This feature enables or disables the Built-in LAN.
Enabled
Disabled
Enables Built-in LAN function (Default).
Disables Built-in LAN function.
Illumination
Illumination ON/OFF
This feature allows you to set conditions for Front Edge Logo LED,
touchpad illumination LED and Function button backlight LED. (Depending
on the model you purchased)
ON
On. (Default)
Off.
OFF
Keyboard Backlight
Auto
Fn +
Keyboard backlight will be on when hit any key
When [Fn + ] is pressed, keyboard backlight
will turn on/off alternately.
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Chapter 8
Optional Devices
Optional devices can expand the computer’s capabilities and its versatility.
This chapter describes the connection or installation of the following
devices:
To connect optional devices (such as USB device or External monitor) to
the computer, be sure to check the shape and orientation of the connector
before connecting.
Cards/memory
■ ExpressCard
■ Bridge media slot
■ Secure Digital (SD) Card (SD memory card, SDHC memory card,
miniSD Card, microSD Card)
■ Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick
PRO Duo)
■ xD picture card
■ MultiMediaCard
■ SIM card
■ Memory expansion
Power devices
■ Battery packs
■ Universal AC Adaptor
■ Battery Charger
Peripheral devices
■ Hard disk drive pack
■ USB floppy diskette drive
■ eSATA
■ External monitor
■ HDMI
■ DisplayPort
Other
■ Security lock
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ExpressCard
The computer is equipped with a single ExpressCard slot into which any
ExpressCard device that meets industry standards, either manufactured by
TOSHIBA or another vendor, can be installed. The slot supports hot plug
connection and utilizes the PCI Express interface that supports the reading
and writing of data at a theoretical maximum rate of 2.5Gbps.
Inserting an ExpressCard
The Windows hot-install feature allows you to insert ExpressCards while
the computer is turned on.
■ Do not insert an ExpressCard while the computer is in Sleep Mode or
Hibernation Mode as you may find that some cards do not work
properly.
To insert an ExpressCard, follow the steps as detailed below:
1. Press the ExpressCard eject button to partially extend it out of the
computer.
2. Press the extended ExpressCard eject button in order to eject the
Dummy card partially out of the computer.
3. Grasp the Dummy card and draw it.
4. Insert the ExpressCard into the ExpressCard slot on the side of the
computer.
5. Press the ExpressCard gently to ensure a firm connection is made.
Figure 8-1 Inserting the ExpressCard
6. After inserting the ExpressCard you should refer to its documentation
and also check the configuration in Windows in order to ensure that it is
correct.
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Removing an ExpressCard
To remove an ExpressCard, follow the steps as detailed below.
1. Open the Safely Remove Hardware icon on the Windows Task Bar.
2. Point to ExpressCard and click the left Touch Pad control button.
3. Press the ExpressCard eject button to partially extend it out of the
computer.
If the ExpressCard is not inserted all the way into the computer, the eject
button may not cause it to pop out sufficiently to allows it to be grasped. In
this instance, simply push the ExpressCard firmly back into the computer
and then press the eject button again.
4. Press the extended eject button in order to eject the ExpressCard
partially out of the computer.
5. Grasp the ExpressCard and remove it.
Figure 8-2 Removing the ExpressCard
6. Re-insert the Dummy card into the ExpressCard slot.
When you do not use a ExpressCard, please be sure to insert a Dummy
card.
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Bridge media slot
The computer is equipped with a Bridge media slot that can accommodate
some kinds of memory media with various memory capacities so that you
can easily transfer data from devices, such as digital cameras and
Personal Digital Assistants.
■ Keep foreign objects out of the Bridge media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the computer
or Keyboard. Foreign metal objects can create a short circuit, which
can cause computer damage and fire, possibly resulting in serious
injury.
■ This Bridge media slot supports the following memory media:
■ Secure Digital (SD) Card (SD memory card, SDHC memory card,
miniSD Card, microSD Card)
■ Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick
PRO Duo)
■ xD picture card
■ MultiMediaCard (MMC)
■ Please note that an adaptor is required to use miniSD/microSD Card.
■ Please note that not all memory media have been tested and verified to
work correctly. Therefore, it is not possible to guarantee that all
memory media will operate properly.
■ The slot does not support Magic Gate functions.
xD picture card
MultiMediaCard
(MMC)
Memory Stick
Secure Digital
(SD) Card
microSD card
and adaptor
Figure 8-3 Examples of memory media
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Memory media
This section provides the important safety precautions in order to handle
your memory media.
Points to note about the SD/SDHC memory card
SD/SDHC memory cards comply with SDMI (Secure Digital Music
Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or playback
protected material on another computer or other device, and you may not
reproduce any copyrighted material except for your personal enjoyment.
Below is a simple explanation for distinguishing SD memory cards from
SDHC memory cards.
■ SD and SDHC memory cards appear the same externally.
■ The logo on SD and SDHC memory cards is different, so pay careful
attention to the logo when purchasing.
■ The SD memory card logo is (
).
■ The SDHC memory card logo is (
).
■ The maximum capacity of SD memory cards is 2GB. The maximum
capacity of SDHC memory cards is 16G.
Card Type
Capacities
SD
8MB, 16MB, 32MB, 64MB, 128MB, 256MB,
512MB, 1GB, 2GB
SDHC
4GB, 8GB, 16GB
Memory media format
New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.
Formatting an SD/SDHC memory card
SD/SDHC memory cards are sold already formatted in conformity to
specific standards. If you reformat an SD/SDHC memory card, be sure to
reformat it with a device such as digital camera or digital audio player that
uses the SD/SDHC memory cards, not with the format command provided
within Windows.
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Additional memory module
You can install additional memory into the computer in order to increase the
amount of system memory that is available. This section describes how to
install and remove optional memory modules.
■ You should place a mat beneath the computer in order to prevent the
computer’s lid from becoming scratched or damaged when you are
installing/replacing the memory module. In this instance you should
avoid mats that are made of materials that hold or generate static
electricity.
■ When installing or removing a memory module, you must ensure that
you do not touch any other internal areas of the computer.
■ Insert the two memory modules into Slot A and Slot B respectively.
The computer will operate in dual channel mode.
You can access the inserted memory modules efficiently in dual
channel.
■ Use only memory modules approved by TOSHIBA.
■ Do not try to install or remove a memory module under the following
conditions.
a. The computer is turned on.
b. The computer was shut down in either Sleep or Hibernation Mode.
c. Wake-up on LAN is enabled.
d. The wireless communication switch is turned on.
■ Be careful not to let screws or other foreign matter fall into the
computer. It could cause malfunction or electric shock.
■ Additional memory module is a precision electronic component that
may be fatally damaged by static electricity. Since the human body can
carry static electricity, it is important that you discharge yourself before
touching or installing any additional memory modules. To discharge
your body’s static electricity, simply touch any metal close to you with
bare hands.
■ In order to ensure that the computer power is not turned on while
working, set the Wireless communication switch to OFF.
Point to note about memory module error
If you install a memory module that is not compatible with the computer, the
Power indicator will flash in the following ways:
■ If there is an error in only Slot A or no memory module is inserted in
Slot A: repeatedly flashes amber twice, then green.
■ If there is an error in Slot B: repeatedly flashes amber, then green twice.
■ If there are errors in both Slot A and Slot B: repeatedly flashes amber
twice, then green twice.
In all instances you should shut down the computer and remove the
incompatible module(s).
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Use a # 0-point Phillips screwdriver to remove and fasten the screws -
the use of an incorrect screwdriver can damage the screw heads.
Installing a memory module
The computer contains slots for two memory modules, one positioned
immediately over the other - the procedures are the same for installing
either module.
1. Shut down the computer - make sure the Power indicator is off (refer to
required).
2. Remove the AC adaptor and all cables and peripherals connected to
the computer.
3. Turn the computer upside down and remove the memory module cover.
a
b
c
d
1. Memory module cover
2. Screw
3. Slot B
4. Slot A
Figure 8-4 Removing the memory module cover
4. Align the notch of the memory module with that of the memory module
slot and gently insert the module into the slot at about a 45 degree
angle before holding it down until the latches on either side snap into
place.
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■ Align the grooves along the edges of the memory module with the
locking tabs on the connector and insert the memory module into the
connector firmly. If you find it difficult to install the memory module,
gently prise the locking tabs outwards using the tip of your finger.
Please also ensure that you hold the memory module along its left and
right hand edges - the edges with the grooves in.
■ Never allow metal objects, such as screws, staples and paper clips,
to enter the computer or keyboard. Foreign metal objects can create a
short circuit, which can cause computer damage and fire, possibly
resulting in serious injury.
■ Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
5. Seat the memory module cover in place and secure it with one screw.
Take care to ensure that the memory module cover is firmly closed.
Figure 8-5 Seating the memory module cover
7. Turn your computer over.
8. Turn the computer on and make sure the added memory is recognized -
to confirmed it, Start -> Control Panel -> System and Maintenance ->
System icon.
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Removing a memory module
To remove the memory module, follow the steps as detailed below:
1. Set the computer to Boot Mode and turn its power off - make sure the
2. Remove the AC adaptor and all cables and peripherals connected to
the computer.
3. Turn the computer upside down and remove the battery pack (refer to
Modes, if required).
4. Push the latches away from the module in order to release it.
5. Grasp the memory module by its edges and remove it from the
computer.
■ If you use the computer for a long time, the memory modules and the
circuits locating close to the memory modules will become hot. In this
case, let them cool to room temperature before you replace them.
Or you will get burnt if you touch any of them.
■ Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
6. Seat the memory module cover in place and secure it with one screw.
Take care to ensure that the memory module cover is firmly closed.
8. Turn your computer over.
Battery Packs
You can increase the portability of the computer with additional battery
packs so that, if you’re away from an AC power source and your battery
runs low, you can replace it with a freshly-charged battery. Please refer to
Universal AC Adaptor
If you frequently use your computer at more than one site, it may be
convenient to purchase an additional AC adaptor to be kept at each site in
order to remove the need to always carry the adaptor with you.
Battery Charger
The battery charger provides a convenient way to charge up to two Lithium
Ion battery packs without requiring the use of your computer.
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USB floppy diskette drive
The USB floppy diskette drive accommodates either a 1.44MB or 720KB a
3 1/2" floppy diskette and connects to one of the computer’s USB ports.
The USB floppy diskette drive is available only as an option.
a
b
a. USB connector
c
d
b. Disk-In-Use Indicator
c. Floppy diskette slot
d. Eject button
Figure 8-6 USB floppy diskette drive
USB connector
Insert this connector into one of the free USB
ports of your computer.
Disk-In-Use Indicator This indicator glows when the floppy diskette is
being accessed.
Floppy diskette slot
Eject button
Insert a floppy diskette into this slot.
When a floppy diskette is fully seated in the drive,
the eject button will pop out. In order to remove
the diskette, push the eject button in order to
cause it to partially pop out of the drive and then
remove it.
Check the Disk-In-Use indicator when you use the floppy diskette drive.
Do not press the eject button or turn off the computer while the light is
glowing. Doing so could destroy data and damage the floppy diskette or
the drive.
In use, the following should be noted regarding the operation of the USB
floppy diskette drive:
■ The drive should be placed on a flat, horizontal surface.
■ Do not set the drive on an incline greater than 20° while it is operating.
■ Do not place anything on top of the drive.
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Using the USB floppy diskette drive
The USB floppy diskette drive accommodates either a 1.44MB or 720KB
floppy diskette and connects to one of the computer’s USB ports.
Connecting the USB floppy diskette drive
To connect the drive, plug the floppy diskette drive’s USB connector into
one of the computer’s free USB ports.
Make sure the connector is right side up and properly aligned with the
socket. Do not try to force the connection; doing so can damage the
connecting pins.
Figure 8-7 Connecting the USB floppy diskette drive
If you connect the USB floppy diskette drive after the computer has already
been turned on, it will take about ten seconds for it to be recognized by the
computer. Do not attempt to disconnect and reconnect the drive before this
period has elapsed.
Disconnecting the USB floppy diskette drive
When you have finished using the USB floppy diskette drive, you can follow
the procedures below in order to disconnect it:
1. Wait for the Disk-In-Use Indicator light to go out to make sure all floppy
diskette activity has stopped.
If you disconnect the floppy diskette drive or turn off the power while the
computer is accessing the drive you may lose data or damage the floppy
diskette or the drive.
2. Click the Safely Remove Hardware icon on the Task Bar.
3. Click the USB floppy diskette drive device that you want to remove.
4. Carefully pull the floppy diskette drive’s USB connector out from within
the computer’s USB port.
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eSATA (External Serial ATA)
An device corresponding to eSATA function can be connected to the USB
(eSATA combo) port on the computer.
Connecting the eSATA device
To connect an eSATA device, follow the steps as detailed below:
1. Connect an eSATA cable to the eSATA/USB combo port.
Make sure the connector is properly aligned with the socket.Do not try to
force the connection, doing so can damage the connecting pins.
Figure 8-8 Connecting an eSATA cable to the USB (eSATA combo) port
■ A connected eSATA device may not be recognized if it is connected to
the computer’s eSATA/USB combo port while the computer is in Sleep
Mode or Hibernation Mode. If this occurs, disconnect the eSATA device
and then reconnect the device while the computer is turned on.
■ If you connect an eSATA device after the computer has already been
turned on, it will take about ten seconds for it to be recognized by the
computer.
Do not attempt to disconnect and reconnect the drive before this period
has elapsed.
Disconnecting an eSATA device
When you have finished using an eSATA device, you can follow the
procedures below in order to disconnect it:
1. Wait for the indicator light of an eSATA device to go out to make sure all
activity has stopped.
If you disconnect an eSATA device or turn off the power while the
computer is accessing the drive you may lose data or damage an eSATA
device or the drive.
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2. Click the Safely Remove Hardware icon on the Windows Taskbar.
3. Click the eSATA device that you want to remove.
4. Carefully pull the eSATA device’s USB (eSATA combo) connector out
from within the computer’s USB (eSATA combo) port.
External monitor
An external analog monitor can be connected to the computer’s external
monitor port, with the computer supporting WUXGA video mode. In order to
connect a monitor, follow the steps as detailed below:
1. Turn the computer’s power off.
2. Connect the monitor cable to the external monitor port and tighten the
screws on the left and right hand side of the connector as required.
Figure 8-9 Connecting the monitor cable to the external monitor port
3. Turn the external monitor’s power on.
4. Turn the computer’s power on.
Some models are equipped with an external monitor port.
When you turn on the power, the computer will automatically recognize the
monitor and determine whether it is a color or monochrome device. In the
event that you find that there are issues getting an image displayed on the
correct monitor, you should consider using the FN + F5 hot key to change
the display settings (if you then disconnect the external monitor before you
turn the computer’s power off, be sure to press FN + F5 hot key again to
switch to the internal display).
keys to change the display setting.
You can use the HW Setup to select between Auto-Selected and System
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If you have selected System LCD Only under the Display options of the HW
Setup, the internal LCD will be active when you turn on the computer, even
if the external monitor is connected. If Auto-Selected is selected, only the
external monitor will be active.
Do not disconnect the external monitor while in Sleep or Hibernation Mode.
Turn off the computer before disconnecting the external monitor.
HDMI
The Video data on your computer can be viewed on a TV set. To do so,
connect your computer’s HDMI out port to the TV using the HDMI out
cable.
You can use the hotkeys FN + F5 to change the display device. Refer to
As the port operation of all HDMI (High-Definition Multimedia Interface)
monitors have not been confirmed, some HDMI monitors may not function
properly.
Connecting the HDMI out port
1. Plug one end of the HDMI cable into the HDMI out port of the HDMI
device.
Figure 8-10 Connecting the HDMI out port
2. Plug the other end of the HDMI cable into the HDMI out port on your
computer.
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When connecting or disconnecting an HDMI device to or from the
computer, only do so when the computer is turned on or when the
computer is completely turned off. Do not do so when the computer is in
Sleep Mode or Hibernation Mode.
Settings for display video on HDMI
To view video on the HDMI device, be sure to configure the following
settings otherwise you may find that nothing is displayed.
■ Be sure to use the FN + F5 HotKey to select the display device before
starting to play video. Do not change the display device while playing
video.
■ Do not change the display device under the following conditions.
■ While data is being read or written.
■ While communication is being carried out.
Select HD Format
To select the display mode, follow the steps as detailed below:
1. Click Start and click Control Panel.
2. Click Appearance and Personalization.
3. Click Personalization.
4. Click Display Settings.
5. Click Advanced Settings.
6. Click List All Modes.
7. Select the one of the below selection at “List All Modes”.
Display mode at “List All Modes”
HD Format
1080p
1920 by 1080, True Color (32bit), 60Herts
1920 by 1080, True Color (32bit), 30Herts
(Interlaced)
1080i
1280 by 720, True Color (32bit), 60Herts
720 by 576, True Color (32bit), 50Herts
720 by 480, True Color (32bit), 60Herts
720p
576p
480p
The above display mode is a typical HDMI display mode. The selectable
display modes will vary for different HDMI monitors.
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A500/A500D series
REGZA Link (PC Control)
HDMI out port can connect with Type A connector HDMI cable.
One HDMI cable can send and receive video, audio and control
signals.HDMI-CEC (Consumer Electronics Control) is a standard in the CE
Industry which allows devices to work together over an HDMI cable.
By connecting a TV player which supports HDMI Control to this port, the
remote control for the connected TV can be used to operate some of the
computer functions.
Using REGZA Link (PC Control)
Toshiba notebooks with REGZA Link include a Toshiba utility dedicated to
take advantage of its capabilities which can allow you to:
■ Use the TV remote control to output the computer screen onto the TV
screen.
■ Use the TV remote control to launch, operate and close applications on
your computer.
■ Turn on the TV when the HDMI output is selected using the Fn + F5 key.
■ Switch the video output (HDMI or LCD) when executing certain desktop
icons.
■ Enable/Disable the REGZA Link function on the computer.
DisplayPort
An external monitor or audio/visual devices can be connected to the
DisplayPort on the computer, much like the HDMI port. To connect a device
using DisplayPort, follow the steps below.
1. Turn the computer off.
2. Use a DisplayPort cable (not supplied) to connect the device.
Figure 8-11 Connecting a DisplayPort device
3. Turn the device on.
4. Turn the computer on.
Some models are equipped with a DisplayPort.
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Security lock
A security locks enable you to anchor your computer to a desk or other
heavy object in order to help prevent unauthorized removal or theft. The
computer has a security lock slot on its right side into which you can attach
one end of the security cable, while the other end attaches to a desk or
similar object. The methods used for attaching security cables differ from
product to product. Please refer to the instructions for the product you are
using for more information.
Connecting the security lock
In order to connect a security cable to the computer, follow the steps as
detailed below:
1. Turn the computer so its right hand side faces you.
2. Align the security cable with the “lock hole” and secure it in place.
Figure 8-12 Security lock
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Chapter 9
Troubleshooting
TOSHIBA have designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.
Problem solving process
Resolving problems will be much easier if you observe the following
guidelines:
■ Stop immediately when you recognize a problem exists as taking further
action may result in data loss or damage, or you may destroy valuable
problem-related information that can help solve the problem.
■ Observe what is happening. Write down what the system is doing and
what actions you performed immediately before the problem occurred.
If you have a printer attached, print a copy of the screen using the
computer’s PRTSC key.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving
techniques. In reality many problems can be solved simply, but a few may
require help from your reseller, dealer or service provider. If you find you
need to consult others, be prepared to describe the problem in as much
detail as possible.
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Preliminary checklist
You should always consider the simplest solution first - the items detailed in
this checklist are easy to fix and yet may cause what appears to be a
serious problem:
■ Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
■ Before you attach an external device you should first turn the computer
off, then when you turn the computer back on again it will recognize the
new device.
■ Make sure all optional accessories are configured properly in the
computer’s setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).
■ Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
■ Inspect all connecting cables for loose wires and all connectors for
loose pins.
■ Check that your floppy diskette, CD or DVD media is correctly loaded.
Always try to make detailed notes of your observations and keep them in a
permanent error log. This will help you to describe your problems to your
reseller, dealer or service provider. In addition, if a problem recurs, the log
you have made will help to identify the problem faster.
Analyzing the problem
Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
■ Which part of the computer is not operating properly - keyboard, hard
disk drive, optical disc drive, display panel, touch pad, touch pad control
buttons - as each device will produce different symptoms.
■ Check the options within the operating system to ensure that its
configuration is set properly.
■ What appears on the display? Does it display any messages or random
characters? If you have a printer attached, print a copy of the screen
using the PRTSC key and, if possible, look up the messages in the
documentation included with the computer, software or operating
system.
■ Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
■ Do any indicators light up? If so, which ones, what color are they and do
they stay on or blink? Write down what you see.
■ Do you hear any beeps? If so, how many, are they long or short, and
are they high-pitched or low-pitched? In addition, is the computer
making any unusual noises? Write down what you hear.
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Record your observations so you can describe them in detail to your
reseller, dealer or service provider.
Software The problems may be caused by your software or disk. If you
cannot load a software package, the media may be damaged
or the program might be corrupted. In these instances try
loading another copy of the software if possible.
If an error message appears while you are using a software
package you should refer to the documentation supplied with
it as this will usually include a problem-solving section or a
summary of error messages.
Next, you should check any error messages against the
operating system documentation.
Hardware If you cannot find a software problem, you should then check
the setup and configuration of your hardware. First, run
through the items in the preliminary checklist as described
previously. Then, if you still cannot correct the problem, try to
identify the source - the next section provides checklists for
individual components and peripherals.
Before using a peripheral device or application software that is not an
authorized Toshiba part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause injury
or may damage your computer.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
■ System start-up
■ Self test
■ Fingerprint Sensor
■ USB device
■ Power
■ Password
■ Keyboard
■ Internal display panel
■ Hard disk drive
■ ExpressCard
■ eSATA device
■ Memory expansion
■ Recovery Discs
■ Sound system
■ External monitor
■ LAN
■ SD/SDHC memory card, miniSD/ ■ Wireless LAN
microSD Card
■ Bluetooth
■ Memory Stick/Memory Stick PRO/
Memory Stick PRO Duo
■ xD picture card
■ DisplayPort output function
■ HDMI monitor output function
■ Video Playback
■ MultiMediaCard
■ TV Tuner
■ Infrared receiver window
■ Pointing device
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System start-up
When the computer does not start properly, check the following items:
■ Self test
■ Power Sources
■ Power-on Password
Self test
While booting up the computer, self test is executed automatically and the
following will be displayed:
TOSHIBA Leading Innovation>>>
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system
according to how the Boot Priority option is set within the TOSHIBA HW
Setup program.
If any of the following conditions are present, the self test has failed:
■ The computer stops and does not proceed to display information or
messages except for the TOSHIBA logo.
■ Random characters appear on the screen and the system does not
function normally.
■ The screen displays an error message.
In these instances, turn off the computer, check all cable connections and
then restart it. If the self test fails again, contact your reseller, dealer or
service provider.
Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.
This section provides checklists for AC power and the battery. If you cannot
resolve a problem after following them, the cause may lie with another
power related resource - in such an instance you should contact your
reseller, dealer or service provider.
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Overheating power down
If the processor’s temperature reaches an unacceptably high level with
either setting, the computer will automatically shut down to prevent any
damage - in this instance all unsaved data in memory will be lost.
Problem
Procedure
Computer shuts down Leave the computer off until the DC IN indicator
and DC IN indicator
stops blinking.
blinks white
It is recommended to leave the computer off until the its interior reaches
room temperature even though the DC IN indicator stops blinking.
If the computer has reached room temperature
and it still does not start, or if it starts but shuts
down quickly, contact your reseller, dealer or
service provider.
Computer shuts down This indicates a problem with the heat dispersal
and its DC IN indicator system - you should contact your reseller, dealer
is flashing in white
or service provider.
AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN indicator. Please refer to
Problem
Procedure
AC adaptor doesn’t
power the computer
Check the connections to make sure that the
power cord/adaptor is firmly connected to the
(DC IN indicator does computer and a working power outlet.
not glow white)
Check the condition of the cord and terminals.
If the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact your reseller,
dealer or service provider.
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Battery
If you suspect a problem with the battery, you should check the status of
the DC IN indicator as well as the Battery indicator. Please refer to
indicators, together with general battery operation.
Problem
Procedure
Battery doesn’t power The battery may be discharged - connect the AC
the computer adaptor to recharge the battery.
Battery doesn’t charge If the battery is completely discharged, it will not
when the AC adaptor
is attached (Battery
indicator does not
glow amber).
begin charging immediately, in these instances
you should wait a few minutes before trying again.
If the battery still does not charge, you should
check that the power outlet to which the AC
adaptor is connected is supplying power - this can
be tested by plugging another appliance into it.
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and should
be allowed to reach room temperature before
you try again.
Unplug the AC adaptor and remove the battery to
make sure its connecting terminals are clean - if
necessary wipe them with a soft dry cloth lightly
dipped in alcohol.
Connect the AC adaptor and replace the battery,
taking care to ensure that it is securely seated in
the computer.
Check the Battery indicator - if it does not glow,
allow the computer to charge the battery for at
least twenty minutes. If the Battery indicator
starts to glow after this period, allow the battery
to continue to charge for at least another twenty
minutes before turning on the computer.
However, if the indicator still does not glow, the
battery may be at the end of its operating life and
should be replaced. However, if you do not
believe the battery is at the end of its operating
life, you should speak to your reseller, dealer or
service provider.
Battery doesn’t power If you frequently recharge a partially charged
the computer as long
as expected
battery, the battery might not charge to its full
potential - in these instances you should fully
discharge the battery and then attempt to charge
it again.
Check the Power saver option under Select a
power plan in the Power Options.
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Real Time Clock
Problem
Procedure
The RTC battery charge has become exhausted,
The following
message is displayed you should set the date and time in within the
on the LCD:
BIOS setup screen through the following steps:
RTC battery is low or
CMOS checksum is
inconsistent. Press
[F2] key to set
1. Press [F2] key. BIOS setup will boot up.
2. Press [F5/F6] to set the date in [System
Date].
3. Press [F5/F6] to set the time in [System
Date/Time.
Time].
Password
Problem
Procedure
Cannot enter
password
Please refer to the TOSHIBA Password Utility
section in Chapter 6, Power and Power-up
Modes for further information.
Keyboard
Keyboard problems can be caused by the setup and configuration of the
Problem
Procedure
Output to screen is
garbled
Please refer to your software’s documentation to
ensure that its is not remapping the keyboard in
any way (remapping involves changing or
reassigning the function of each key).
If you are still unable to use the keyboard, you
should contact your reseller, dealer or service
provider.
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Internal display panel
Apparent display panel problems may be related to the computer’s setup
further information.
Problem
Procedure
No display
Press the FN + F5 hot keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.
Markings appear on the These marks may have come from contact with
LCD screen.
the keyboard or Touch Pad while the display has
been closed. You should try to remove the marks
by gently wiping the display panel with a clean
dry cloth or, if this fails, with a good quality LCD
screen cleaner. In this latter instance you should
always follow the instructions with the screen
cleaner and always ensure you let the LCD
screen dry properly before closing it.
Problems above
remain unresolved or
other problems occur
You should initially refer to the documentation
supplied with you software to determine if it is
this that is causing the problems. Alternatively
you may wish to run the TOSHIBA PC
Diagnostic Tool to check the general operation
of the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Solid State Drive
Problem
Procedure
Computer does not
boot from hard disk
drive
Check to see whether that is a floppy diskette in
the floppy diskette drive or a CD-ROM/DVDROM
in the optical disc drive - if so remove it and try to
start the computer again.
If this has no effect, check the Boot Priority
setting within the TOSHIBA HW Setup utility.
Please refer to your operating system
documentation in order to determine whether
there is a problem with any of the operating
system files or settings.
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Hard disk drive
Problem
Procedure
Computer does not
boot from hard disk
drive
Check to see whether that is a floppy diskette in
the floppy diskette drive or a CD-ROM/DVD-
ROM in the optical disc drive - if so remove it and
try to start the computer again.
If this has no effect, check the Boot Priority
setting within the TOSHIBA HW Setup utility.
Please refer to your operating system
documentation in order to determine whether
there is a problem with any of the operating
system files or settings.
Slow performance
The files on the hard disk drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the
condition of your files and the hard disk drive.
Please refer to the operating system’s
documentation or online Help File for further
information on operating and using the
Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.
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9-9
A500/A500D series
DVD Super Multi drive
Problem
Procedure
You cannot access a
CD/DVD in the drive
Make sure the drive’s disc tray is securely closed -
press it gently into the computer until it clicks into
place.
Open the drive’s disc tray and ensure the CD or
DVD is properly seated - it should lie flat with the
label facing upwards.
A foreign object in the drive’s disc slot could
block laser light from reading the CD or DVD -
remove any foreign objects or obstructions that
may be present.
Check whether the CD or DVD is dirty - if it is,
wipe it with a clean cloth lightly dipped in water or
a neutral cleaner. Please refer to the Media care
section in Chapter 4 for further details on
cleaning the media.
Some CD/DVD/DVDs The computer’s software or hardware
run correctly, but others configuration may be causing a problem. Ensure
do not
that these configurations match the requirements
of the CD/DVD media (refer to the CD’s or DVD’s
documentation if available).
Check the type of CD or DVD media that you are
using - the drive supports the following:
DVD:
CD:
DVD-ROM, DVD-Video
CD-DA, CD-Text, Photo CD™ (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROM XA Mode 2 (Form1,
Form2), Enhanced CD (CD-EXTRA),
Addressing Method 2
9-10
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A500/A500D series
USB floppy diskette drive
The USB floppy diskette drive is available only as an option.
Problem
Procedure
Drive does not operate Check the connection between the computer and
the drive to ensure that it is properly attached.
Some programs run
The computer’s software or hardware
correctly but others do configuration may be causing a problem - ensure
not
that these configurations match your
requirements (refer to any relevant
documentation, for example that supplied with
any software in use, for further information).
You cannot access the Try another floppy diskette in the drive - if you are
external floppy
diskette drive
able to access this disk then it indicates the
original disk and not the drive is probably causing
the problem.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
ExpressCard
Problem
Procedure
ExpressCard error
occurs
Remove the ExpressCard from the computer and
then re-insert it in order to ensure it is firmly
connected.
In the event that the ExpressCard is attached to
an external peripheral device, ensure that this
connection is properly made.
If the problem persists, then you should refer to
the documentation supplied with your
ExpressCard for further information.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
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A500/A500D series
SD/SDHC memory card, miniSD/microSD Card
Problem
Procedure
SD/SDHC memory
Remove the SD/SDHC memory card, miniSD/
card, miniSD/microSD microSD Card from the computer and then
Card error occurs
reinsert it in order to ensure it is firmly connected.
If the problem persists, then you should refer to
the documentation supplied with your SD/SDHC
memory card, miniSD/microSD Card for further
information.
You cannot write to an Remove the SD/SDHC memory card from the
SD/SDHC memory
card
computer and check to ensure that it is not write
protected.
You cannot read a file Check to ensure the required file is actually on
the SD/SDHC memory card, miniSD/microSD
Card that is inserted into the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Memory Stick/Memory Stick PRO/Memory Stick PRO Duo
Problem
Procedure
Memory Stick/Memory Remove the Memory Stick/Memory Stick PRO/
Stick PRO/Memory
Stick PRO Duo error
occurs
Memory Stick PRO Duo from the computer and
then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your Memory
Stick/Memory Stick PRO/Memory Stick PRO Duo
for further information.
You cannot write to an Remove the Memory Stick/Memory Stick PRO
Memory Stick/Memory from the computer and check to ensure that it is
Stick PRO
not write protected.
You cannot read a file Check to ensure the required file is actually on
the Memory Stick/Memory Stick PRO/Memory
Stick PRO Duo that is inserted into the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
9-12
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A500/A500D series
xD picture card
Problem
Procedure
xD picture card error
occurs
Remove the xD picture card from the computer
and then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your xD picture
card for further information.
You cannot read a file Check to ensure the required file is actually on
the xD picture card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
MultiMediaCard
Problem
Procedure
MultiMediaCard error
occurs
Remove the MultiMediaCard from the computer
and then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your
MultiMediaCard for further information.
You cannot read a file Check to ensure the required file is actually on
the MultiMediaCard that is inserted into the
computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
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9-13
A500/A500D series
Infrared receiver window
If you are using a USB mouse, you should also refer to both the USB
device section in this chapter, and the documentation supplied with your
mouse.
Problem
Procedure
Infrared devices do
Make sure there is no obstruction blocking
not work as expected communication between the computer and the
target device.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
device section in this chapter, and the documentation supplied with your
mouse.
Touch Pad
Problem
Procedure
On-screen pointer
does not respond to
pointing device
operation
In this instance the system might be busy - Try
moving the mouse again after waiting a short
while. Check to make sure that the Touchpad
button above is not disabled. Press it so that the
light indicator actives on the touchpad.
Double-tapping does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse
icon.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
9-14
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A500/A500D series
Problem
Procedure
The mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse
icon.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
The reaction of Touch Adjust the touch Sensitivity.
pad is either too
1. Click Start -> Control Panel -> Hardware
sensitive or not
sensitive enough.
and Sound -> Mouse icon.
2. Within the Mouse Properties window, click
the Device Settings tab.
3. Click the Settings button.
4. Properties for Synaptics TouchPad V7.2 on
PS/2 Port window is displayed.
5. Select Sensitivity from the Select an item
list.
6. Select Touch Sensitivity and move the slider
bar to adjust the sensitivity.
7. Click the OK button.
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A500/A500D series
USB mouse
Problem
Procedure
On-screen pointer
does not respond to
mouse operation
In this instance the system might be busy. Try
moving the mouse again after waiting a short
while. Check to make sure the Touchpad isn’t
enabled. Press the Touchpad Enable/disable
button below the spacebar.
Remove the mouse from the computer and then
reconnect it to a free USB port it in order to
ensure it is firmly attached.
Double-clicking does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse
icon.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
The mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse
icon.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The mouse pointer
moves erratically
The elements of the mouse responsible for
detecting movement might be dirty - please refer
to the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
9-16
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A500/A500D series
Fingerprint Sensor
Problem
Procedure
Reading of the
fingerprint was not
successful.
In this instance you should try the fingerprint
reading operation again using the correct finger
position - please refer to Using the Fingerprint
information.
Alternatively, you should try the recognition
process again using another enrolled finger.
The fingerprint sensor compares and analyzes
the unique characteristics in a fingerprint.
However, there may be instances where certain
users are unable to register their fingerprints due
to insufficient unique characteristics in their
fingerprints.
The recognition success rate may differ from
user to user.
The fingerprint cannot In this instance you should try the recognition
process again using another enrolled finger.
However, if fingerprints from all the enrolled
fingers cannot be read, you should instead log
into the computer by using the keyboard to input
the password.
be read due to injuries
to the finger.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Problem
Procedure
USB device does not
work
Remove the USB device from the computer and
then reconnect it to a free port in order to ensure
it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
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9-17
A500/A500D series
USB Sleep and Charge function
Problem
Procedure
I cannot use the “USB The setting of “USB Sleep and Charge function”
may be [Disabled]. Change the setting to
[Enabled].
Sleep and Charge
function”.
When there is a current overflow of the external
device connected to the compatible port, USB
bus power (DC5V) supply may be stopped for
safety reasons. When this happens, disconnect
an external device if some external devices are
connected. After that, turn the power of the
computer ON/OFF to restore the function. If this
function can not be still used even if only one
external device is connected, stop using the
external device because its current is over the
acceptable value of this computer.
Some external devices may not be able to use
the “USB Sleep and Charge function”. In this
case, please try one or more of the following
methods.
■ Change a mode setting of [Enabled].
■ Turn OFF the computer while external
devices are connected.
■ Connect external devices after turning OFF of
the computer.
If this function can not be still used, change the
setting to [Disabled] and stop using this function.
The battery depletes When “USB Sleep and Charge function” is set to
[Enabled], USB bus power (DC5V) will be
supplied to the external device connected to the
compatible port. If external device is connected
to the compatible port when the AC adaptor is
not connected to the computer, the battery of the
computer will be depleted even when the power
of the computer is turned OFF.
quickly even when I
turned OFF the
power of the
computer.
Connect the AC adaptor to the computer or
change the “USB Sleep and Charge function”
setting to [Disabled].
Instead use a USB port that does not have the USB
Sleep and Charge function-compatible icon ( ).
9-18
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A500/A500D series
Problem
Procedure
External devices
connected to the
compatible ports do
not work when
connected to a
compatible port.
Some external devices may not work when
connected to a compatible port when the “USB
Sleep and Charge function” is [Enabled].
Reconnect the external device after turning ON
the computer.
If the external device still does not work, connect
device to an USB port that does not have the
USB Sleep and Charge function-compatible icon
(
) or change the “USB Sleep and Charge
function” setting to [Disabled].
The “USB WakeUp
function” does not
work.
When “USB Sleep and Charge function” is set to
[Enabled], the “USB WakeUp function” does not
work for ports that support the USB Sleep and
Charge function.
In that case, use an USB port that does not have
the USB Sleep and Charge function-compatible
icon ( ) or change the “USB Sleep and Charge
function” setting to [Disabled].
eSATA device
In addition to the information in this section, please also refer to the
Problem
Procedure
eSATA device does
not work
Remove the eSATA device from the computer
and then reconnect it to a free port it in order to
ensure it is firmly attached.
A connected eSATA device may not be
recognized if it is connected to the computer’s
eSATA/USB combo port while the computer is in
Sleep Mode or Hibernation Mode. If this occurs,
disconnect the eSATA device and then reconnect
the device while the computer is turned on.
Ensure that any required eSATA device drivers
are properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
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9-19
A500/A500D series
Additional memory module
installing and removing memory modules.
Problem
Procedure
If there is a memory
In the event of Power indicator flashes when the
malfunction, the Power computer is turned on you should initially ensure
indicator will repeatedly that the installed memory module(s) are
flash (on for
compatible with the computer. If you determine
that an incompatible module has been installed,
you should follow the steps as detailed below:
0.5 seconds, off for
0.5 seconds) in the
following patterns:
1. Turn off the computer.
If there is an error in
only slot A or no
memory module is
inserted in Slot A:
amber twice, then green
once.
2. Disconnect the AC adaptor and all peripheral
devices.
3. Remove the battery pack.
4. Remove the incompatible memory module.
5. Install the battery and/or connect the AC
adaptor.
If there is an error in
Slot B: amber once,
then green twice.
6. Turn on the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
If there are errors in
both Slot A and Slot B:
amber twice, then green
twice.
An error will occur if a Remove the memory module from Slot B and
memory module is
inserted into Slot B
while no memory
module is inserted in
Slot A.
insert it into Slot A.
9-20
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A500/A500D series
Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem
Procedure
No sound is heard
Adjust the volume control.
Press the Volume UP button to increase the
volume and press the Volume DOWN button to
decrease the volume.
Check the software volume settings.
Please check to see if Mute is turned to Off.
Check to make sure the headphone connection
is secure.
Check within the Windows Device Manager
application to ensure the sound function is
enabled.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Annoying sound is
heard
In this instance you may be experiencing
feedback from either the internal microphone or
an external microphone connected to the
information.
Volume cannot be adjusted when Windows is
turned on or turned off.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Volume control
Problem
Procedure
No sound is heard
Adjust the volume control.
Press the Volume UP button to increase the
volume and press the Volume DOWN button to
decrease the volume.
Turn the volume control while verifying the
volume in order to adjust.
Annoying sound is
heard
Volume cannot be adjusted when Windows is
turned on or turned off.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
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9-21
A500/A500D series
External monitor
supplied with your monitor for further information.
Problem
Procedure
Monitor does not
turn on
After confirming that the monitor’s power switch
is on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.
No display
Try adjusting the contrast and brightness controls
on the external monitor.
Press the FN + F5 hot key in order to change the
display priority and ensure that it is not set for the
internal display panel only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will
not display when the computer wakes up from
Sleep Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in
Sleep or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and the monitors are
turned off by the timer, the display panel or the
external monitor may not display when turned on
again.
If this occurs, press FN + F5 to re-set the display
panel and external monitor to clone mode.
Display error occurs
Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
9-22
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A500/A500D series
LAN
Problem
Procedure
Cannot access LAN
Check for a firm cable connection between the
LAN jack and the LAN HUB.
Wake-up on LAN does Make sure the AC adaptor is connected. The
not work
Wake-up on LAN function consumes power even
when the system is off.
If problems persist, consult your LAN
administrator.
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
Problem
Procedure
Cannot access
Wireless LAN
Make sure the computer’s wireless
communication switch is set to on.
Bluetooth
For further information on Bluetooth wireless communication, please refer
Problem
Procedure
Cannot access
Bluetooth device
Check to ensure the computer’s wireless
communication switch is set to on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
on.
Check to ensure that no optional Bluetooth
Adaptor is installed in the computer - the built-in
Bluetooth hardware cannot operate
simultaneously with another Bluetooth controller.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
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9-23
A500/A500D series
HDMI monitor output function
Problem
Procedure
No display
Try adjusting the contrast and brightness controls
on the television.
Press the FN + F5 hot key in order to change the
display priority and ensure that it is not set for the
internal display panel only.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
If you turn the computer off into Sleep Mode while the display is on TV, the
computer will select either the internal LCD or an external computer CRT
as the display device the next time is switched on.
DisplayPort monitor output function
Problem
Procedure
No display
Try adjusting the contrast and brightness controls
on the television. Press the FN + F5 hot key in
order to change the display priority and ensure
that it is not set for the internal display panel only.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
If you turn the computer off into Sleep Mode while the display is on TV, the
computer will select either the internal LCD or an external computer CRT
as the display device the next time is switched on.
9-24
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A500/A500D series
Video Playback
Problem
Procedure
DVD does not play
Try setting the configuration in the BIOS setup.
However, note that when the BIOS setup
configuration is modified, the power saving
function of PCI Express becomes disabled. Refer
information.
smoothly when using
the Windows Media
Center of the DVD
playing software
Set the PCI Express Link ASPM in the BIOS
setup using the following steps:
1. Press the F1 key. The BIOS setup screen will
appear.
2. Set the PCI Express Link ASPM to Disabled
in BATTERY.
3. Press the END key. A confirmation message
will appear.
4. Press the Y key. The BIOS setup will
terminate and the computer will reboot.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
TV Tuner
Some models are equipped with a TV Tuner jack.
Problem
Procedure
Poor Reception
Adjust the TV tuner antenna.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
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9-25
A500/A500D series
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company’’s technical support department
for assistance.
■ Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the location listed in the accompanying
warranty booklet or visit www.toshiba-europe.com on the internet.
9-26
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A500/A500D series
Chapter 10
Disclaimers
This chapter slates the Disclaimer(s) information applicable to TOSHIBA
computers.
CPU
Central Processing Unit (“CPU”) Performance Disclaimer.
CPU performance in your computer product may vary from specifications
under the following conditions:
■ use of certain external peripheral products
■ use if battery power instead of AC power
■ use of certain multimedia, computer generated graphics or video
applications
■ use of standard telephone lines or low speed network connections
■ use of complex modeling software, such as high end computer aided
design applications
■ use of several applications or functionalities simultaneously
■ use of computer in areas with low air pressure
(high altitude > 1,000 meters or > 3,280 feet above sea level)
■ use of computer at temperatures outside the range of 5°C to 35°C
(41°F to 95°F) or > 25°C (77°F) at high altitude (all temperature
references are approximate and may vary depending on the specific
computer model - please refer to your computer documentation or visit
the Toshiba website at www.pcsupport.toshiba.com for details).
CPU performance may also vary from specifications due to design
configuration.
Under some conditions, your computer product may automatically shut-
down. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions under “Environmental Conditions”
in your computer documentation.
Contact Toshiba Technical Service and Support for more information.
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A500/A500D series
64-Bit Computing
64-bit processors are designed to take advantage of 32 and 64 bit
computing.
64-bit computing requires that the following hardware and software
requirements are met:
■ 64-bit Operating System
■ 64-bit CPU, Chipset and BIOS (Basic Input/Output System)
■ 64-bit Device drivers
■ 64-bit applications
Certain device drivers and/or applications may not be compatible with a
64-bit CPU and therefore may not function properly. A 32-bit version of the
operating system is preinstalled on your computer unless explicitly stated
that the operating system is 64-bit.
Memory (Main System)
Part of the main system memory may be used by the graphics system for
graphics performance and therefore reduce the amount of main system
memory available for other computing activities. The amount of main
system memory allocated to support graphics may vary depending on the
graphics system, applications utilized, system memory size and other
factors. Computers configured with a 32-bit operating system can address
up to 3GB of system memory. Only computers configured with a 64-bit
operating system can address 4GB or more of system memory.
Battery Life
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by Toshiba at the time
of publication. Recharge time varies depending on usage. Battery may not
charge while computer is consuming full power.
After a period of time, the battery will lose its ability to perform at maximum
capacity and will need to be replaced. This is normal for all batteries. To
purchase a new battery pack, see the accessories information that shipped
with your computer.
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A500/A500D series
SSD/HDD drive capacity
One Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.
The computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and
therefore shows less storage capacity. Available storage capacity will also
be less if the product includes one or more pre-installed operating systems,
such as Microsoft Operating System and/or pre-installed software
applications, or media content. Actual formatted capacity may vary.
LCD
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
will not be able to increase the brightness of the screen.
Graphics Processor Unit (“GPU”)
Graphics processor unit (“GPU”) performance may vary depending on
product model, design configuration, applications, power management
settings and features utilized. GPU performance is only optimized when
operating in AC power mode and may decrease considerably when
operating in battery power mode.
Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.
The wireless adapter is based on a draft 2.0 release version of the IEEE
802.11n specification and; may not be full compatible with, or support some
feature (e.g., security) of, certain Wi-Fi equipment.
USB Sleep & Charge
The “USB Sleep & Charge function” may not work with certain external
device even if they are compliant with the USB specification. In those
cases, turn the power of the computer ON to charge the device.
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External HDD Capacity
One Gigabyte (GB) means 109 =1,000,000,000 bytes using powers of 10.
A computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1GB=230=1,073,741,824 bytes, and
therefore shows less storage capacity. Available storage capacity will also
be less if the computer includes one or more pre-installed operating
systems, pre-installed software applications, or media content. Actual
formatted capacity may vary.
Non-applicable Icons
Certain notebook chassis are designed to accommodate all possible
configurations for an entire product series. Your selected model may not
have all the features and specifications corresponding to all of the icons or
switches shown on the notebook chassis, unless you have selected all
those features.
Copy Protection
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.
Images
All images are simulated for purposes of illustration.
LCD Brightness and Eye Stain
Your display panel has a brightness approaching that of a TV device. We
recommend that you adjust the brightness of your LCD to a comfortable
level to prevent possible strain on your eyes.
TV Tuner
TV Tuner will function only in the country where the computer was
purchased.
Safety Use for TV Tuner
If you have to operate your computer during a thunderstorm and are
connecting the TV tuner to an outside antenna, you should operate your
computer using AC power mode. The AC adaptor offers some protection
against (but does not entirely prevent) possible electric shock caused by
lightning. For complete protection, do not operate your computer during a
thunderstorm.
10-4
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Appendix A
Specifications
This appendix summarizes the computer’s technical specifications.
Environmental requirements
Operating
Non-operating
Ambient
5°C to 35°C
-20°C to 60°C
temperature
Relative humidity
20% to 80%
10% to 90%
Altitude
0 to 3,000 meters
0 to 10,000 meters
(from sea level)
Power Requirements
AC adaptor
100-240 volts AC
50 or 60 hertz (cycles per second)
Computer
19V DC
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Appendix B
Display Controller
Display controller
The display controller interprets software commands into hardware
commands that turn particular pixels on or off.
The controller is an advanced Video Graphics Array (VGA) that provides
Super VGA (SVGA) and Extended Graphics Array (XGA) support for the
internal LCD and external monitors.
A high-resolution external monitor connected to the computer can display
up to 2048 horizontal and 1536 vertical pixels at up to 16M colors.
The display controller also controls the video mode, which uses industry
standard rules to govern the screen resolution and the maximum number of
colors that can be displayed on screen.
Software written for a given video mode will run on any computer that
supports the mode.
The computer’s display controller supports all SVGA and XGA modes, the
most widely used industry standards.
Some of display modes might not be supported depending on the external
monitor which you use.
If you are running some application (for example a 3D application or video
playback and so on), you may see some disturbance, flickering or frame
dropping on your screen. If that occurs, adjust the resolution of display,
lowering it until the screen is displayed properly. You could also disable
Windows Aero™ to help correct this situation.
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Appendix C
Wireless LAN
This appendix is intended to help you get your Wireless LAN network up
and running, with a minimum of parameters.
Card Specifications
Form Factor
Mini Card
■ IEEE 802.11 Standard for Wireless LANS
Compatibility
■ Wi-Fi (Wireless Fidelity) certified by the Wi-
Fi Alliance. The “Wi-Fi CERTIFIED” logo is a
certification mark of the Wi-Fi Alliance.
■ Microsoft Windows® Networking
Network Operating
System
■ CSMA/CA (Collision Avoidance) with
Media Access
Protocol
Acknowledgment (ACK)
■ 54/48/36/24/18/9/6 Mb/s (Revision A and G)
Data Rate
■ 11/5.5/2/1 Mb/s (Revision B)
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Radio Characteristics
Radio Characteristics of Wireless LAN Cards may vary according to:
■ Country/region where the product was purchased
■ Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4GHz and 5GHz band, local radio
regulations may impose a number of limitations to the use of wireless
communication equipment.
Refer to the sheet “Information to the User” for regulatory information that
may apply in your country/region.
■ Band 5 GHz (5150-5850 MHz)
R-F Frequency
(Revision A, draft N)
■ Band 2.4 GHz (2400-2483.5 MHz)
(Revision B, G, draft N)
The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range may
travel larger distances.
■ The range of your wireless devices can be affected when the antennas
are placed near metal surfaces and solid high-density materials.
■ Range is also impacted due to “obstacles” in the signal path of the radio
that may either absorb or reflect the radio signal.
Supported Frequency Sub-bands
Subject to the radio regulations that apply in the countries/regions, your
Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels.
Consult your Authorized Wireless LAN or TOSHIBA Sales office for
information about the radio regulations that apply in the countries/regions.
C-2
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Table Wireless IEEE 802.11 Channels Sets (Revision B and G)
Frequency Range
2400-2483.5 MHz
Channel ID
1
2
2412
2417
2422
2427
2432
2437
2442
2447
2452
3
4
5
6
7
8
9
1
10
11
12
13
2457*
2462
2
2467*
2
2472*
When installing Wireless LAN cards, the channel configuration is managed
as follows:
■ For wireless clients that operate in a Wireless LAN infrastructure, the
Wireless LAN card will automatically start operation at the channel
identified by the Wireless LAN Access Point. When roaming between
different access points the station can dynamically switch to another
channel if required.
■ In a Wireless LAN Access Point, the Wireless LAN card will use the
factory-set default channel (printed in bold), unless the LAN
Administrator selected a different channel when configuring the
Wireless LAN Access Point device.
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Table Wireless IEEE 802.11 Channels Sets (Revision A)
Frequency Range
5150-5850 MHz
Note
Channel ID
36
5180
5200
40
44
5220
48
5240
52
5260
56
5280
60
5300
64
5320
100
104
108
112
116
120
124
128
132
136
140
149
153
157
161
5500*3
5520*3
5540*3
5560*3
5580*3
5600*3
5620*3
5640*3
5660*3
5680*3
5700*3
5745*3
5765*3
5785*3
5805*3
US only*4
US only*4
US only*4
US only*4
*1 Factory-set default channels
*2 Refer to the sheet Approved Countries/Regions for use for the
countries/regions that in which these channels can be used.
*3 These channels are available to A/B/G/N combo type only.
*4 Available Area: US (USA, CANADA) only.
C-4
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Appendix D
AC Power Cord and Connectors
The AC input plug of power cord must be compatible with various
international AC power outlets. Power cords need to meet the local
standards and the specifications listed as below:
Length:
Minimum 1.7 meters
2
Wire size:
Minimum 0.75 mm
Current rating:
Voltage rating:
Minimum 2.5 amperes
125 or 250 VAC
(depending on country/region’s power standards)
Certification agencies
Europe:
Austria:
Belgium:
Denmark:
Finland:
France:
OVE
Italy:
IMQ
CEBEC
DEMKO
FIMKO
LCIE
The Netherlands:
Norway:
KEMA
NEMKO
SEMKO
SEV
Sweden:
Switzerland:
United Kingdom:
Germany:
VDE
BSI
Outside of Europe:
U.S. and Canada: UL listed and CSA certified
No. 18 AWG, Type SVT or SPT-2
China:
CCC, CQC
AS
India:
STQC
Australia:
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In Europe, two conductors power cord must be VDE type, H05VVH2-F or
H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
For the United States and Canada, two pin plug configuration must be a
2-15P (250V) or 1-15P (125V) and three pin plug configuration must be
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical
code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for USA, Australia,
Canada, United Kingdom, Europe, and China.
United Kingdom
USA
Europe
Australia
China
Canada
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Appendix E
TOSHIBA PC Health Monitor
The TOSHIBA Health Monitor software program monitors computer system
functions such as power consumption, the cooling system and HDD Drop
sensor. It alerts users of specific system conditions via pop-up messages.
It also tracks the usages of the computer and related devices, logging the
service relevant information on the computer’s hard disk drive.
The collected information includes device operation time and number of
actuations or status changes (i.e.: number of power button and FN key
combination uses, AC adaptor, battery, LCD, fan, HDD, sound volume,
wireless communication switch, TOSHIBA Express Port Replicator and
USB information), date of initial system use, and also computer and device
usage (i.e.: power settings, battery temperature and recharging, CPU,
memory, backlight illumination time, and temperatures for various devices,
property (e.g.: product name, model number, part number, serial number,
BIOS version, FW version) of the system and components (e.g.: Video
device, Sound device, Network device, Hard Disk drive, Solid State drive,
Optical Disc drive), operating system and software information
(e.g.: OS version, OS install date, Direct X version, Internet Explorer
version, installed update program and driver lists). The stored data uses a
very small portion of the total hard disk capacity, approximately 10MB or
less per year.
This information is used to identify and provide a notification of system
conditions which may effect the performance of your computer. It may also
be used to help diagnose problems should the computer require service by
TOSHIBA or TOSHIBA’s authorized service providers. Additionally,
TOSHIBA may also use this information for quality assurance analysis.
Subject to the use restrictions above , the HDD data logged may be
transferred to entities located outside of your country or region of residence
(e.g., European Union). Those countries may or may not have the same
data protection laws or data protection levels as required by your home
country or region.
Once enabled, you may disable the TOSHIBA PC Health Monitor at any time
by uninstalling the software via Uninstall a program in the Control Panel.
Doing so will automatically delete all collected information from the HDD.
The TOSHIBA PC Health Monitor software does not extend or modify
TOSHIBA’s obligations under its standard limited warranty in any way.
TOSHIBA’s standard limited warranty terms and limitations apply. Visit
http://www.warranty.toshiba.com for details.
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Starting the TOSHIBA PC Health Monitor
The TOSHIBA PC Health Monitor can be started using the following
methods:
■ Double click TOSHIBA PC Health Monitor in the Welcome Center.
■ Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health
Monitor.
■ Click the icon in the notification area, then click the “TOSHIBA PC
Health Monitor is not enabled. Please click here for more details.”
message when it is displayed.
This message will no longer be displayed after clicking “Please enable
software now” or “Please disable software now” on the “PC Health Monitor
Software Notice & Acceptance” screen.
No matter which method is used, the TOSHIBA PC Health Monitor
explanation screen will be displayed.
Clicking “Next” will display the “PC Health Monitor Software Notice &
Acceptance” screen. Please carefully read the information displayed.
Selecting “Please enable software now. I agree with the terms and
conditions and use and sharing of the information collected.” and clicking
“OK” will enable the program. By enabling the TOSHIBA PC Health Monitor
software, you agree with these terms and conditions and to the use and
sharing of the collected information. Once the program is enabled, the
TOSHIBA PC Health Monitor screen is displayed, and the program will
begin monitoring system functions and collecting information.
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Appendix F
If your computer is stolen
Always take care of your computer and try to prevent it from being stolen.
You are the owner of a valuable technical device, which may be highly
attractive to thieves, so please do not leave it unattended in a public place.
To further help protect against theft, security cables can be bought for use
with your notebook when it is being used at home or in the office.
Make a note of your computer’s machine type, model number, and serial
number, and put it in a safe place. You will find this information on the
underside of your notebook. Please also keep the receipt of the computer
you purchased.
Should your computer be stolen, however, we’ll help you try to find it.
Before contacting TOSHIBA, please prepare the following information
which is necessary to uniquely identify your computer:
■ In which country was your computer stolen?
■ What type of machine do you have?
■ What was the model number (PA number)?
■ What was the serial number (8 digits)?
■ When was it stolen, i.e. date?
■ What is your address, phone, and fax number?
To register the theft on paper, please follow these procedures:
■ Fill in the TOSHIBA Theft Registration form (or a copy of it) below.
■ Attach a copy of your receipt showing where your computer was
purchased.
■ Either fax or send the receipt and registration form to the address
below.
To register the theft online, please follow these procedures:
choose Computer Systems.
■ In the Computer Systems page, open the Support & Downloads menu
and choose the Stolen Units Database option.
Your entries are used to track your computer at our service points.
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TOSHIBA Theft Registration
Send to:
TOSHIBA Europe GmbH
Technical Service and Support
Blumenstrasse 26
93055 Regensburg
Germany
Fax number:
+49 (0) 941 7807 921
Country stolen:
Machine type:
(e.g. Satellite A500)
Model number:
(e.g. PSL50EYXT)
Serial number:
(e.g. 12345678G)
Date stolen:
Year
Month
Day
Owner’s details
Last name, first name:
Company:
Street:
Postal Code/City:
Country:
Phone:
Fax:
F-2
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Glossary
The terms in this glossary cover topics related to this manual. Alternate
naming is included for reference.
Abbreviations
AACS: advanced access content system
AC: Alternating current
ACPI: Advanced Configuration and Power Interface
ASCII: American Standard Code for Information Interchange
BIOS: basic input/output system
bps: bits per second
CD: compact disc
CD-ROM: Compact Disc Read-Only Memory
CD-RW: Compact Disc-ReWritable
CMOS: complementary metal-oxide semiconductor
CPU: central processing unit
CRT: cathode ray tube
DC: direct current
DDC: display data channel
DDR: double data rate
DIMM: dual inline memory module
DVD: digital versatile disc
DP: DisplayPort
DVD-R: Digital Versatile Disc Recordable
DVD-RAM: Digital Versatile Disc Random Access Memory
DVD-R (Dual Layer): Digital Versatile Disc Recordable Dual Layer
DVD-ROM: Digital Versatile Disc Read Only Memory
DVD-RW: Digital Versatile Disc ReWritable
DVD+R (Double Layer): Digital Versatile Disc Recordable Double Layer
FDD: floppy diskette drive
FHD: Full High Definition
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FIR: fast infrared
GB: gigabyte
HDD: hard disk drive
GPS: Global Positioning System
HD+: High Definition Plus
IDE: integrated drive electronics
IEEE: Institute of Electrical and Electronics Engineers
I/O: input/output
IrDA: Infrared Data Association
IRQ: interrupt request
KB: kilobyte
LAN: local area network
LCD: liquid crystal display
LED: light emitting diode
MB: megabyte
MMC: multi media card
OCR: optical character recognition (reader)
PCB: printed circuit board
PCI: peripheral component interconnect
RAM: random access memory
RGB: red, green, and blue
ROM: read only memory
RTC: real time clock
S/P DIF: Sony/Philips Digital Interface Format
SDRAM: synchronous dynamic random access memory
SLI: Scalable Link Interface
SIM: Subscriber Identity Module
SO-DIMM: small-outline dual in line memory module
TFT: thin-film transistor
UART: universal asynchronous receiver/transmitter
USB: Universal Serial Bus
VESA: Video Electronic Standards Association
VGA: video graphics array
XGA: extended graphics array
Glossary-2
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A
adaptor: A device that provides a compatible connection between two
units. For example, the computer’s internal display adapter receives
information from the software and translates it into images on the
screen. An adapter can take a number of forms, from a
microprocessor to a simple connector: An intelligent adapter (one
that is capable of doing some processing) may also be called a
controller.
alphanumeric: Keyboard characters including letters, numbers and other
symbols, such as punctuation marks or mathematical symbols.
alternating current (AC): Electric current that reverses its direction of flow
at regular intervals.
analog signal: A signal whose characteristics such as amplitude and
frequency vary in proportion to (are an analog of) the value to be
transmitted. Voice communications are analog signals.
application: A group of programs that together are used for a specific task
such as accounting, financial planning, spreadsheets, word
processing and games.
ASCII: American Standard Code for Information Interchange. ASCII code is
a set of 256 binary codes that represent the most commonly used
letters, numbers, and symbols.
asynchronous: Lacking regular time relationship. As applied to computer
communications, asynchronous refers to the method of transmitting
data that does not require a steady stream of bits to be transmitted
at regular time intervals.
B
backup: A copy of a file, usually on a removable disk, kept in case the
original file is lost or damaged.
binary: The base two number system composed of zeros and ones (off or
on), used by most digital computers. The right-most digit of a binary
number has a value of 1, the next a value of 2, then 4, 8, 16, and so
on. For example, the binary number 101 has a value of 5. See also
ASCII.
BIOS: Basic Input/Output System. The firmware that controls data flow
within the computer. See also firmware.
bit: Derived from “binary digit,” the basic unit of information used by the
computer. It is either zero or one. Eight bits is one byte. See also
byte.
Bluetooth: A short-range radio technology designed to simplify wireless
communication among computers, communication devices and the
Internet.
board: A circuit board. An internal card containing electronic components,
called chips, which perform a specific function or increase the
capabilities of the system.
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boot: Short for bootstrap. A program that starts or restarts the computer.
The program reads instructions from a storage device into the
computer’s memory.
boot disk: See system disk.
bootable disk: See system disk.
bps: Bits per second. Typically used to describe the data transmission
speed of a modem.
buffer: The portion of the computer’s memory where data is temporarily
stored. Buffers often compensate for differences in the rate of flow
from one device to another.
bus: An interface for transmission of signals, data or electric power.
byte: The representation of a single character. A sequence of eight bits
treated as a single unit; also the smallest addressable unit within the
system.
C
cache memory: A section of very fast memory in which frequently used
information is duplicated for quick access. Accessing data from
cache is faster than accessing it from the computer’s main memory.
See also L1 cache, L2 cache.
capacity: The amount of data that can be stored on a magnetic storage
device such as a floppy diskette or hard disk drive. It is usually
described in terms of kilobytes (KB), where one KB = 1024 bytes,
megabytes (MB), where one MB = 1024 KB and gigabytes (GB),
where one GB = 1024 MB.
CD: An individual compact disc. See also CD-ROM.
CD-R: A Compact Disc-Recordable disc can be written once and read
many times. See also CD-ROM.
CD-ROM: A Compact Disc Read-Only Memory is a high capacity disc that
can be read from but not written to. The CD-ROM drive uses a laser,
rather than magnetic heads, to read data from the disc.
CD-RW: A Compact Disc-ReWritable disc can be rewritten many times.
See also CD-ROM.
character: Any letter, number, punctuation mark, or symbol used by the
computer. Also synonymous with byte.
chassis: The frame containing the computer.
chip: A small semiconductor containing computer logic and circuitry for
processing, memory, input/output functions and controlling other
chips.
click: To press and release the pointing device’s primary button without
moving the pointing device. In the Windows® operating system, this
refers to the pointing device’s left button, unless otherwise stated.
See also double-click.
CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit
fabricated on a silicon wafer that requires very little power.
Integrated circuits implemented in CMOS technology can be tightly
packaged and are highly reliable.
Glossary-4
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cold start: Starting a computer that is currently off (turning on the power).
COM1, COM2, COM3 and COM4: The names assigned to the serial and
communication ports.
commands: Instructions you enter at the terminal keyboard that direct the
actions of the computer or its peripheral devices.
compatibility: 1) The ability of one computer to accept and process data in
the same manner as another computer without modifying the data
or the media upon which it is being transferred. 2) the ability of one
device to connect to or communicate with another system or
component.
components: Elements or parts (of a system) which make up the whole
(system).
Composite Video (YUV): A standard video signal used to transmit images,
e.g. from a VCR to a TV.
computer program: A set of instructions written for a computer that enable
it to achieve a desired result.
computer system: A combination of hardware, software, firmware, and
peripheral components assembled to process data into useful
information.
configuration: The specific components in your system (such as the
terminal, printer, and disk drives) and the settings that define how
your system works. You use the HW Setup program to control your
system configuration.
controller: Built-in hardware and software that controls the functions of a
specific internal or peripheral device (e.g. keyboard controller).
co-processor: A circuit built into the processor that is dedicated to
intensive math calculations.
CPU: Central Processing Unit. The portion of the computer that interprets
and executes instructions.
CRT: Cathode Ray Tube. A vacuum tube in which beams projected on a
fluorescent screen-producing luminous spots. An example is the
television set.
cursor: A small, blinking rectangle or line that indicates the current position
on the display screen.
D
data: Information that is factual, measurable or statistical that a computer
can process, store, or retrieve.
data bits: A data communications parameter controlling the number of bits
(binary digits) used to make up a byte. If data bits = 7 the computer
can generate 128 unique characters. If data bits = 8 the computer
can generate 256 unique characters.
DC: Direct Current. Electric current that flows in one direction. This type of
power is usually supplied by batteries.
default: The parameter value automatically selected by the system when
you or the program do not provide instructions. Also called a preset
value.
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delete: To remove data from a disk or other data storage device.
Synonymous with erase.
device driver: A program (called a “driver”) that permits a computer to
communicate with a device.
dialog box: A window that accepts user input to make system settings or
record other information.
disable: To turn a computer option off. See also enable.
Digital Audio: An audio compression standard that enables high-quality
transmission and real-time playback of sound files.
disk drive: The device that randomly accesses information on a disk and
copies it to the computer’s memory. It also writes data from memory
to the disk. To accomplish these tasks, the unit physically rotates the
disk at high speed past a read-write head.
disk storage: Storing data on magnetic disk. Data is arranged on
concentric tracks much like a phonograph record.
display: A CRT, LCD, or other image producing device used to view
computer output.
documentation: The set of manuals and/or other instructions written for
the users of a computer system or application. Computer system
documentation typically includes procedural and tutorial information
as well as system functions.
double click: To press and release the pointing device’s primary button
rapidly twice without moving the pointing device. In the Windows®
operating system, this refers to the pointing device’s left button,
unless otherwise stated.
driver: A software program, generally part of the operating system, that
controls a specific piece of hardware (frequently a peripheral device
such as a printer or mouse).
DVD: An individual digital versatile (or video) disc. See also DVD-ROM.
DVB-T (Digital Video Broadcasting - Terrestrial): Also known as
terrestrial digital TV. Digital TV broadcasting standard.
DVD-R (+R, -R): A Digital Versatile Disc Recordable disc can be written
once and read many times. The DVD-R drive uses a laser to read
data from the disc.
DVD-RAM: A Digital Versatile Disc-Random Access Memory is a high
capacity, high performance disc that lets you store large volumes of
data. The DVD-RAM drive uses a laser to read data from the disc.
DVD-R (Dual Layer): A disc having two layers on one side with the DVD-R
storage capacity about 1.8 times larger than before. The DVD-RW
drive uses a laser to read data from the disc.
DVD-ROM: A Digital Versatile Disc-Read Only Memory is a high capacity,
high performance disc suitable for play back of video and other high-
density files. The DVD-ROM drive uses a laser to read data from the
disc.
DVD-RW (+RW, -RW): A Digital Versatile Disc-ReWritable disc can be
rewritten many times.
Glossary-6
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DVD+R (Double Layer): A disc having two layers on one side with the
DVD+R storage capacity about 1.8 times larger than before. The
DVD-RW drive uses a laser to read data from the disc.
E
echo: To send back a reflection of the transmitted data to the sending
device. You can display the information on the screen, or output it to
the printer, or both. When a computer receives back data it
transmitted to a CRT (or other peripheral device) and then transmits
the data to printer, the printer is said to echo the CRT.
enable: To turn on a computer option. See also disable.
erase: See delete.
escape: 1) A code (ASCII code 27), signaling the computer that what
follows are commands; used with peripheral devices such as
printers and modems. 2) A means of aborting the task currently in
progress.
escape guard time: A time before and after an escape code is sent to the
modem which distinguishes between escapes that are part of the
transmitted data, and escapes that are intended as a command to
the modem.
execute: To interpret and execute an instruction.
F
fast infrared: An industry standard that enables cableless infrared serial
data transfer at speeds of up to 4 Mbps.
file: A collection of related information; a file can contain data, programs, or
both.
fingerprint sensor: The fingerprint sensor compares and analyzes the
unique characteristics in a fingerprint.
firmware: A set of instructions built into the hardware which controls and
directs a microprocessor’s activities.
flash memory: Non-volatile memory that can be written to as well as read.
Information in flash memory remains whether or not the computer is
receiving power. This type of memory is used to retain your
fingerprint data. See also memory. Compare RAM and ROM.
floppy diskette: A removable disk that stores magnetically encoded data.
floppy diskette drive (FDD): An electromechanical device that reads and
writes to floppy diskettes.
Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys.
folder: An icon in Windows used to store documents or other folders.
format: The process of preparing a blank disk for its first use. Formatting
establishes the structure of the disk that the operating system
expects before it writes files or programs onto the disk.
function keys: The keys labeled F1 through F9 that tell the computer to
perform certain functions.
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Glossary-7
A500/A500D series
G
gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also
megabyte.
graphics: Drawings, pictures, or other images, such as charts or graphs, to
present information.
H
hard disk: A storage device composed of a rigid platter or platters that can
be magnetically coded with data. Hard disks hold much more
information than diskettes and are used for long-term storage of
programs and data. The primary (or only) hard disk in a computer is
usually fixed, but some computers have secondary hard disks that
are removable. By default, the hard disk is referred to as drive C.
hard disk drive (HDD): An electromechanical device that reads and writes
a hard disk. See also hard disk.
hardware: The physical electronic and mechanical components of a
computer system: typically, the computer itself, external disk drives,
etc. See also software and firmware.
hertz: A unit of wave frequency that equals one cycle per second.
host computer: The computer that controls, regulates, and transmits
information to a device or another computer.
hot key: The computer’s feature in which certain keys in combination with
the extended function key, FN, can be used to set system
parameters, such as speaker volume.
HW Setup: A TOSHIBA utility that lets you set the parameters for various
hardware components.
I
icon: A small graphic image displayed on the screen or in the indicator
panel. In Windows, an icon represents an object that the user can
manipulate.
input: The data or instructions you provide to a computer, communication
device or other peripheral device from the keyboard or external or
internal storage devices. The data sent (or output) by the sending
computer is input for the receiving computer.
instruction: Statements or commands that specify how to perform a
particular task.
interface: 1) Hardware and/or software components of a system used
specifically to connect one system or device to another. 2) To
physically connect one system or device to another to exchange
information. 3) The point of contact between user, the computer, and
the program, for example, the keyboard or a menu.
interrupt request: A signal that gives a component access to the
processor.
Glossary-8
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A500/A500D series
I/O: Input/output. Refers to acceptance and transfer of data to and from a
computer.
I/O devices: Equipment used to communicate with the computer and
transfer data to and from it.
IrDA 1.1: An industry standard that enables cableless infrared serial data
transfer at speeds of up to 4 Mbps.
K
K: Taken from the Greek word kilo, meaning 1000; often used as equivalent
to 1024, or 2 raised to the 10th power. See also byte and kilobyte.
keyboard: An input device containing switches that are activated by
manually pressing marked keys. Each keystroke activates a switch
that transmits a specific code to the computer. For each key, the
transmitted code is, in turn, representative of the (ASCII) character
marked on the key.
kilobyte (KB): A unit of data storage equal to 1024 bytes. See also byte
and megabyte.
L
L1 cache: Level one cache. Memory cache built into the processor to help
improve processing speed. See also cache memory, L2 cache.
L2 cache: Memory cache installed on the motherboard to help improve
processing speed. It is slower than L1 cache and faster than main
memory. See also cache memory, L1 cache.
LAN: A group of computers or other devices dispersed over a relatively
limited area and connected by a communications link that enables
any device to interact with any other on the network.
Light Emitting Diode (LED): A semiconductor device that emits light when
a current is applied.
Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets of
glass coated with transparent conducting material. The viewing-side
coating is etched into character-forming segments with leads that
extend to the edge of the glass. Applying a voltage between the
glass sheets alters the brightness of the liquid crystal.
M
main board: See motherboard.
megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also
kilobyte.
megahertz: A unit of wave frequency that equals 1 million cycles per
second. See also hertz.
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Glossary-9
A500/A500D series
memory: Typically refers to the computer’s main memory, where programs
are run and data is temporarily stored and processed.
Memory can be volatile and hold data temporarily, such as RAM, or
it can be nonvolatile and hold data permanently, such as ROM. A
computer’s main memory is RAM. See RAM, ROM.
menu: A software interface that displays a list of options on the screen.
Also called a screen.
microprocessor: A hardware component contained in a single integrated
circuit that carries out instructions. Also called the central
processing unit (CPU), one of the main parts of the computer.
mode: A method of operation, for example, the Shut Down Mode, Sleep
Mode or the Hibernation Mode.
modem: Derived from modulator/demodulator, a device that converts
(modulates) digital data for transmission over telephone lines and
then converts modulated data (demodulates) to digital format where
received.
monitor: A device that uses rows and columns of pixels to display
alphanumeric characters or graphic images. See also CRT.
motherboard: A name sometimes used to refer to the main printed circuit
board in processing equipment. It usually contains integrated
circuits that perform the processor’s basic functions and provides
connectors for adding other boards that perform special functions.
MP3: An audio compression standard that enables high-quality
transmission and real-time playback of sound files.
N
network: A collection of computers and associated devices that are
connected by communications facilities. A network allows you to
share data and peripheral devices, such as printers, with other
users and to exchange electronic mail.
non-system disk: A disk for storing programs and data that cannot be
used to start the computer. Compare system disk.
nonvolatile memory: Memory, usually read-only (ROM), that is capable of
permanently storing information. Turning the computer’s power off
does not alter data stored in nonvolatile memory.
numeric keypad overlay: A feature that allows you to use certain keys on
the keyboard to perform numeric entry, or to control cursor and page
movement.
O
OCR: Optical Character Recognition (reader). A technique or device that
uses laser or visible light to identify characters and input them into a
storage device.
online state: A functional state of a peripheral device when it is ready to
receive or transmit data.
Glossary-10
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operating system: A group of programs that controls the basic operation
of a computer. Operating system functions include interpreting
programs, creating data files, and controlling the transmission and
receipt (input/output) of data to and from memory and peripheral
device.
output: The results of a computer operation. Output commonly indicates
data 1) printed on paper, 2) displayed at a terminal, 3) sent through
the serial port of internal modem, or 4) stored on some magnetic
media.
P
PAL: PAL (Phase Alternating Line) is the dominant video and broadcasting
standard in Europe.
parity: 1) The symmetrical relationship between two parameter values
(integers) both of which are either on or off; odd or even; 0 or 1.
2) In serial communications, an error detection bit that is added to a
group of data bits making the sum of the bits even or odd. Parity can
be set to none, odd, or even.
password: A unique string of characters used to identify a specific user.
The computer provides various levels of password protection such
as user and supervisor.
PCI: Peripheral Component Interconnect. An industry standard 32-bit bus.
peripheral: Any device, such as a printer or joystick, that is attached to the
computer and controlled by the computer’s CPU.
Péritel: Péritel is a 21-pin connecting cable/port system that allows images
and high-quality stereo sound (including Dolby® Pro-Logic sound
formats) to be sent from one audio-visual device to another. It is also
known as a “SCART connector” or “Euro connector”.
pixel: A picture element. The smallest dot that can be made on a display or
printer. Also called a pel.
plug and play: A capability with Windows that enables the system to
automatically recognize connections of external devices and make
the necessary configurations in the computer.
pointing device: Any device, such as the TouchPad or a mouse, that
enables you to move the cursor on the screen.
port: The electrical connection through which the computer sends and
receives data to and from devices or other computers.
Power Saver: A TOSHIBA utility that lets you set the parameters for
various power-saving functions.
program: A set of instructions a computer can execute that enables it to
achieve a desired result. See also application.
prompt: A message the computer provides indicating it is ready for or
requires information or an action from you.
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Glossary-11
A500/A500D series
R
Radio frequency interference (RFI) shield: A metal shield enclosing the
printed circuit boards of the printer or computer to prevent radio and
TV interference. All computer equipment generates radio frequency
signals. The FCC regulates the amount of signals a computing
device can allow past its shielding. A Class A device is sufficient for
office use. Class B provides a more stringent classification for home
equipment use. TOSHIBA portable computers comply with Class B
computing device regulations.
Random Access Memory (RAM): Volatile memory that can be written to
as well as read. Volatile here means that information in RAM is lost
when you turn off your computer. This type of memory is used for
your computer’s main memory. See also memory. Compare ROM.
resolution: A measure of the sharpness of the images that can be
produced by a printer or displayed on a screen. For a printer,
resolution is expressed in dots per inch (dpi). For a screen, it is
expressed as the number of pixels available horizontally and
vertically
restart: Resetting a computer without turning it off (also called “warm boot”,
“soft reset” or “reboot”). See also boot.
RGB: Red, green and blue. A device that uses three input signals, each
activating an electron gun for a primary additive color (red, green
and blue) or port for using such a device. See also CRT.
RJ11: A modular telephone jack.
RJ45: A modular LAN jack.
Read Only Memory (ROM): Non-volatile memory that can be read but not
written to. Non-volatile here means that information in ROM remains
whether or not the computer is receiving power. This type of
memory is used to store your computer’s BIOS, which is essential
instructions the computer reads when you start it up. See also BIOS,
memory. Compare RAM.
S
S/P DIF: A standard of digital interface for audio.
SCSI: Small Computer System Interface is an industry standard interface
for connection of a variety of peripheral devices.
SD/SDHC memory card: Secure Digital cards are flash memory widely
used in a variety of digital devices such as digital cameras and
Personal Digital Assistants.
SECAM L: SECAM (Sequential Color Memory) is a broadcasting standard
used in France.
SIO: Serial Input/Output. The electronic methodology used in serial data
transmission.
soft key: Key combinations that emulate keys on the IBM keyboard,
change some configuration options, stop program execution, and
access the numeric keypad overlay.
Glossary-12
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A500/A500D series
software: The set of programs, procedures and related documentation
associated with a computer system. Specifically refers to computer
programs that direct and control the computer system’s activities.
See also hardware.
stop bit: One or more bits of a byte that follow the transmitted character or
group codes in asynchronous serial communications.
synchronous: Having a constant time interval between successive bits,
characters or events.
system disk: A diskette that contains the operating system files needed to
start the computer. Any diskette can be formatted as a system disk.
A system disk is also called a “bootable disk”, “boot disk” or a
“startup disk.” Compare non-system disk.
T
telephony: the transmission of speech or sounds between two distant
points with or without the use of wires, particularly a telephone.
terminal: A typewriter-like keyboard and CRT display screen connected to
the computer for data input/output.
TFT display: A liquid crystal display (LCD) made from an array of liquid
crystal cells using active-matrix technology with thin film transistor
(TFT) to drive each cell.
Touch Pad: A pointing device integrated into the TOSHIBA computer palm
rest.
U
USB: Universal Serial Bus. This serial interface lets you communicate with
several devices connected in a chain to a single port on the
computer.
V
VGA: Video Graphics Array is an industry standard video adaptor that lets
you run any popular software.
volatile memory: Random access memory (RAM) that stores information
as long as power is supplied to the computer.
W
warm start: Restarting or resetting a computer without turning it off.
Wi-Fi®: A registered trademark term of the Wi-Fi Alliance that stands for
Wireless Fidelity, and is another term for the communication
protocol to permit an Ethernet connection using wireless
communication components.
window: A portion of the screen that can display its own application,
document or dialog box. Often used to mean a Microsoft Windows
window.
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Glossary-13
A500/A500D series
Wireless LAN: Local Area Network (LAN) through wireless
communication.
write protection: A method for protecting a floppy diskette from accidental
erasure.
Glossary-14
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A500/A500D series
K
H
Hard disk drive
L
Keyboard Backlight (enable/disable),
5-4
M
TOSHIBA Zooming Utility (enlarge),
5-4
TOSHIBA Zooming Utility (reduce),
5-4
MultiMediaCard
P
Password
HW Setup
Pointing device
I
Indicators
Index-2
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A500/A500D series
Power
R
S
SD/SDHC memory card, miniSD/microSD
Card
Security lock
Problems
Soft keys
emulating keys on enhanced
keyboard, 5-2
Memory Stick/Memory Stick PRO/
Memory Stick PRO Duo, 9-12
T
SD/SDHC memory card, miniSD/
microSD Card, 9-12
U
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Index-3
A500/A500D series
V
W
X
xD picture card
Index-4
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