Toshiba All in One Printer E STUDIO202S User Manual

Printer Driver Settings, Printing a Watermark , Fitting the Printed Image to the Paper,

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Printing Overview

The flow chart shown below provides printing overview.

Reference: For more information on printing, see Basic Printing.

zWhen the paper source is the paper tray or multi-bypass tray, verify that the paper has been loaded before starting

printing.

zEnsure printing has been completed before turning the power off. Do not remove the power cord before turning

Caution

the unit off.

Prepare the document you intend to print

Open the printer driver setup screen and set the print preferences

Reference:

Printing Multiple Pages on One Page

Send print data from your computer

Printing

Exit printing

Printed Image to the Paper, Printing Multiple Pages on

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Basic Printing

This is a printing example using WordPad to print a document onto Letter size paper.

Start WordPad, make a new file, and enter the text

you intend to print.

Click the "Print" button in the "Print" dialog box.

On Windows 98/Me, click the "OK" button.

Select "Print" from the application's "File" menu.

TOSHIBA

e-STUDIOXXX

Make sure that "TOSHIBA e-STUDIOXXXX" is

selected as the current printer. If you intend to

change any print setting, click the "Preferences"

button to open the printer driver setup screen.

On Windows 98/Me, click the "Properties" button.

Printing starts according to your preferences.

TOSHIBA

e-STUDIOXXX

Reference: Printer Driver Settings, Printing a Watermark, Fitting the

One Page

Windows 2000 does not have the "Preferences"

button on this dialog box. Switch to the desired

tab by clicking it to specify printer settings.

Reference: Basic Printing

Note

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Starting the Printer Driver Using the "Start" Button

You can open the printer driver and change the printer driver settings from the Windows "start" button. Settings adjusted

in this way will be the initial settings when you print from an application. (If you change the settings from the printer

driver setup screen at the time of printing, the settings will revert to the initial settings when you quit the application.)

Windows 2000/XP/Vista

Windows 98/Me

Click the "start" button, and then click "Control

Panel".

On Windows 2000, click the "Start" button and select

"Settings".

Click the "Start" button, select "Settings" and then

click "Printers".

Click the "TOSHIBA e-STUDIOXXXX" printer driver

icon and select "Properties" from the "File" menu.

Click "Printers and Other Hardware", and then click

"Printers and Faxes".

• On Windows Vista, click "Printer".

• On Windows 2000, click "Printers".

Click the "TOSHIBA e-STUDIOXXXX" printer driver

icon and select "Properties" from the "File" menu.

Click the "Setup" tab.

The printer driver setup screen will appear.

On Windows Vista, click "Printer".

Click the "Printing Preferences" button in the

"General" tab.

The printer driver setup screen will appear.

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Printer Driver Settings

To view Help for a setting, click the ( ) button in the upper right-hand corner of the window and then click the setting.

Tab

Index which allows you to

switch between the various

setup screens.

(

) button

Click this button and then click a

setting to view Help for the setting.

Check box

Click this option to activate/

deactivate each function.

You can also view Help by

right-clicking the setting

with the mouse.

Note

The settings you made at

"N-Up Printing", "Document

Style", "Fit To Paper Size",

"Image Orientation" and

"Watermark" are shown in

this image.

Drop-down list

Allows you to make one

selection from a list of choices.

"Apply" button

Check button

Click to save your settings

Allows you to select one

without closing the dialog box.

item from a list of options.

The "Apply" button does

not appear when you

open this window from

The tray selected in

"Paper Selection" in the

"Paper" tab appears in

blue.You can also click

on a tray to select it.

Note

an application.

"Help" button

"OK" button

"Cancel" button

The Help window will open to

let you view explanations of the

settings on the tab.

Click this button to save

your settings, and exit the

dialog box.

Click this button to exit the dialog

box without making any changes to

the settings.

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Printing a Watermark

To print a watermark, for example "CONFIDENTIAL", on your document, refer to the following steps. Open the printer

driver and click the "Watermarks" tab.

Reference: See Basic Printing for details on how to open the printer driver.

How to Print a Watermark

From the "Watermark" drop-down list, select the watermark, for example "CONFIDENTIAL", you wish to print on your

document, and start printing.

Print sample

For details on watermark settings, view printer driver Help.

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Fitting the Printed Image to the Paper

This printer driver can adjust the zoom ratio for printing according to the paper loaded in the unit.

Follow the steps shown below to use this function. The instruction below assumes that you intend to print a Letter or A4

size document onto an Invoice or B5.

The "Fit To Paper Size" setting is not available when "N-Up Printing" is selected.

Reference: Printing Multiple Pages on One Page

Note

Click the "Paper" tab in the printer driver setup

screen.

Select the paper size for "Fit To Paper Size", which

corresponds to the size of paper in the unit.

Now, the printed image will automatically fit the paper

set in the unit.

Select the paper size for the print data from "Paper

Size".

Paper Size: Letter or A4

Fit To Paper Size: Invoice or B5

Check the "Fit To Page" box.

Invoice or B5 size paper

Letter or A4 size document

(Paper Size)

(Fit To Paper Size)

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Printing Multiple Pages on One Page

This feature allows you to print two or four document pages onto a single page.

To use this function, open the printer driver setup screen, select "2-Up" or "4-Up" for "N-Up Printing" on the "Main" tab.

The "N-Up Printing" setting is not available when "Fit To Paper Size" is selected.

Reference: Fitting the Printed Image to the Paper

Note

N-Up

Border

"2-Up"

"4-Up"

If you select the "Border" checkbox, border lines will be printed on each page.

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Outline of the Print Status Window

When printing begins, the Print Status Window activates and appears on the screen.

The Print Status Window is a program designed to show the current printer status including the document name being

printed and error messages.

Status icon

This icon informs you of the print status.

Status window

Provides details on the current

status of the print job.

Document Name

Displays the name of the active print

job.

Tab

Index which allows you to switch

"Cancel Job" button

between the two setup screens.

Printing can be canceled by clicking

this button before the machine

receives the job.

"Help" button

Click this button to display help file

for the Print Status Window.

"Close" button

Click this button to close the Print

Status Window.

TWAIN-Compliant Application ,

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Scanning Overview

The flow chart shown below provides scanning overview.

When scanning from TWAIN*¹-compliant

or WIA*²-compliant application

When scanning from "Scanner and

Camera Wizard" (Windows XP)

Using the unit to begin scanning*³

Place the original in the scanning position

Reference: For more detail, refer to the "ORIGINAL PLACEMENT" in the Operation Manual.

Start up a Twain-compliant or WIA-

compliant application, and select

the unit's scanner driver.

Start up the "Scanner and Camera

Wizard" from "Control Panel" in

your computer.

Change the unit to scanner mode

and select scan menu (SC1 to SC6)

on the operation panel.

Set the scan preferences

Scanning

Reference: Scanning an Image from a

Scanning an Image from a

WIA-Compliant Application

(Windows XP/Vista)

Scanning

Reference: Scanning an Image from the

"Scanner and Camera

Scanning

Reference: "USING THE SCANNER

MODE" in the Operation

Manual,

Wizard" (Windows XP)

Outline of Button Manager

*1:TWAIN is an industry standard for interface of image data processing devices including scanners. By installing a TWAIN driver onto your computer,

you can scan and work with images using a variety of TWAIN-compliant applications.

*2:WIA (Windows Imaging Acquisition) is a Windows function that allows a scanner, digital camera or other imaging device to communicate with an

image processing application. The WIA driver for this unit can only be used in Windows XP/Vista.

*3:To scan using the unit's operation panel, you must first install Button Manager and establish the appropriate settings in the Control Panel. For

details, see "USING THE SCANNER MODE" in the Operation Manual. Note that not all scanner functions are available using Button Manager.

Compliant Application (Windows XP/

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Scanning an Image from a TWAIN-Compliant Application (part 1)

The TOSHIBA scanner driver conforms to TWAIN, the industry standard, making it compatible with a variety of TWAIN-

compliant applications. Below is a step-by-step guide for acquiring a scanned image to the Desktop Document Manager

desktop screen using Desktop Document Manager.

Place the original (s) you wish to scan on the

document glass/ADF.

Reference: For information on setting an original for scanning, refer

to "ORIGINAL PLACEMENT" in the Operation Manual.

Select "TOSHIBA e-STUDIO TWAIN S", and click the

"Select" button.

After starting Desktop Document Manager, click the

"File" menu and select "Select Scanner".

zIf you are using Windows XP/Vista, you can also

select "WIA-TOSHIBA e-STUDIOXXXX" to

scan using the WIA driver.

Note

Reference: Scanning an Image from a WIA-

Vista)

Depending on your system, "TOSHIBA

e-STUDIO TWAIN S 1.0 (32-32)" and "WIA-

TOSHIBA e-STUDIOXXXX 1.0 (32-32)" may

appear in the "Select Source" screen.

zThe method for accessing the "Select Scanner"

option, depends upon the application. For more

information, refer to the manual or the help file

of your application.

Reference: Scanner Driver Settings

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Scanning an Image from a TWAIN-Compliant Application (part 2)

Select "Acquire Image" from the "File" menu, or

click the "Acquire" button ( ).

The scanner driver setup screen will appear.

Specify the scanning area, and set the scan

preferences.

For information on specifying the scan area and setting

the scan preferences, see scanner driver Help.

In the "Scanning Position" menu, select the

position in which you placed the original in Step 1

("Platen" (document glass) or "ADF").

Select "ADF" when you placed the original in the ADF.

Setting a large area with full color together with a

high resolution setting, makes the data size large,

resulting in extended scanning times. It is

recommended to set the scanning preferences

depending on the type of the original to be

scanned, i.e., Web Pages (monitor), Photo, FAX,

or OCR.

Caution

Click the "Scan" button after setting your preferences.

To cancel your scanning job after clicking the "Scan"

button, press the [Esc] key on your keyboard.

Click the "Preview" button.

The preview image will appear.

When you close the scanner driver after scanning, the

image data will appear as a new file in Desktop

Document Manager.

If the rotation or angle of the image is different, reset

the original, and click the "Preview" button again.

zIf you set multiple pages on the ADF, the unit

previews only the page placed on the top of the

originals, and then sends it to the original exit

area. Return the previewed page to the ADF

before starting the scanning job.

Note

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Scanning an Image from a TWAIN-Compliant Application (part 3)

Scanner Driver Settings

The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview

screen", which shows the scanned image. For details on the scan settings, click the "Help" button to display Help.

Set-up screen

"Scanning Position" menu

Select the desired scanning position from

"Platen" (document glass) or "ADF".

"Scanning Mode" menu

Switch the scanning mode between the

"Preset" and "Custom Settings" screen.

For details on each of these settings, click

the "Help" button to display Help.

Select "ADF" when you placed the

original in the ADF.

Note

"Preview" button

Previews the document.

If "Preview" is canceled by

immediately pressing the [Esc] key

on your keyboard or the clear key

Note

"Scan" button

on the unit, there may be no

images displayed on the preview

screen.

Click to scan an original or image according

to your preferences. Before clicking the

"Scan" button, check if your preferences are

set correctly.

To cancel your scanning job after

clicking the "Scan" button, press the

[Esc] key on your keyboard or the

clear key on the unit.

"Zoom Preview" check box

If the [Zoom Preview] checkbox is selected

before the [Preview] button is clicked, the

selected area will be enlarged in the preview

window.

Note

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Scanning an Image from a TWAIN-Compliant Application (part 4)

Preview screen

Preview window

Click the "Preview" button in the Set-up

screen to display the scanned image.You

can specify the scanning area by dragging

the mouse inside the window.

"Auto Scan Area Adjustment" button

Click when the preview screen is displayed to

automatically set the scanning area.

"Rotate" button

Each time this button is clicked, the preview

image rotates 90 degrees. This lets you

change the orientation of the image without

picking up and placing the original again. The

image file will be created using the

orientation that appears in the preview

window.

Click the "Auto Scan Area

Adjustment" button to adjust

the scanning area

automatically.

Entire preview screen

"Image Size" button

Click to open a dialog box that allows you to

specify the scanning area by entering

numbers. Pixels, mm, or inches can be

selected for the units of the numbers. By

initially specifying a scanning area, numbers

can be entered to change that area relative

to the top left corner as a fixed origin.

"Help" button

Click to display the help file for the scanner

driver.

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Scanning an Image from a WIA-Compliant Application (Windows XP/Vista) (part 1)

If you are using Windows XP/Vista, you can use the WIA driver to scan from Desktop Document Manager, Paint and

other WIA-compliant applications. The procedure for scanning using Paint is explained in the following.

If you have WIA drivers for other devices installed

in your computer, the "Select Device" screen will

open. Select "TOSHIBA e-STUDIOXXXX" and

click the "OK" button.

Place the original you wish to scan on the

document glass/ADF.

Reference: For information on setting an original for scanning, refer

to "ORIGINAL PLACEMENT" in the Operation Manual.

Note

After starting Paint, click the "File" menu and select

"From Scanner or Camera".

The scan screen of the WIA driver will appear.

TOSHIBA

e-STUDIOXXX

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Scanning an Image from a WIA-Compliant Application (Windows XP/Vista) (part 2)

Select the paper source and picture type, and click

the "Preview" button.

Click the "Scan" button.

Scanning begins and the image is acquired into Paint.

Use "Save" in your application to select a file name and

folder for the scanned image, and save the image.

To cancel your scanning job after clicking the "Scan"

button, click the "Cancel" button.

The preview image will appear.

If you placed the original on the document glass, select

"Flatbed" for the "Paper source".

If you placed the original in the ADF, select "Document

Feeder" for the "Paper source" and specify the original

size in "Page size".

zIf you select "Document Feeder" for the "Paper

source" and click the "Preview" button, the top

original in the ADF is previewed. The previewed

Note

original is sent to the original exit area and the

following original stops in the ADF. To eject the

original, press "C (clear)" key and return those

ejected originals to the ADF before starting the

scanning job.

zTo view Help for a setting, click the ( ) button

in the upper right-hand corner of the window

and then click the setting.

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Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 1)

The procedure for scanning with the "Scanner and Camera Wizard" in Windows XP is explained here. The "Scanner

and Camera Wizard" lets you scan an image without using a WIA-compliant application.

Place the original you wish to scan on the

document glass/ADF.

Reference: For information on setting an original for scanning, refer

to "ORIGINAL PLACEMENT" in the Operation Manual.

Click the "Next" button.

Click the "start" button, click "Control Panel", click

"Printers and Other Hardware", and then click

"Scanners and Cameras".

Click the "TOSHIBA e-STUDIOXXXX" icon and then

click "Get pictures" in "Imaging Tasks".

The "Scanner and Camera Wizard" will appear.

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Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 2)

Select the "Picture type" and "Paper source", and

click the "Next" button.

Specify a group name, format and folder for saving

the image, and then click the "Next" button.

If you placed the original on the document glass, select

"Flatbed" for the "Paper source".

JPG, BMP, TIF or PNG can be selected for the format.

To begin scanning, click the "Next" button.

If you placed the original in the ADF, select "Document

Feeder" for the "Paper source" and specify the original

size in "Page size".

You can click the "Preview" button to display the

preview image.

zIf you select "Document Feeder" for the "Paper

source" and click the "Preview" button, the top

original in the ADF is previewed. The previewed

Note

original is sent to the original exit area, so you

will need to return it to the ADF before starting

the scanning job.

zTo adjust the resolution, picture type, brightness

and contrast settings, click the "Custom

settings" button.

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Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 3)

When scanning ends, the following screen will

appear. Select the next task you wish to perform,

and then click the "Next" button.

Click the "Finish" button.

The "Scanner and Camera Wizard" closes and the

scanned image is saved in the specified folder.

If you are ready to end the session, click "Nothing. I'm

finished working with these pictures".

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Outline of Button Manager

Button Manager is a utility software to link scanning functions to the SCAN key on the unit. This software enables you to

set scanning functions to six different scan menus, which will be linked to the SCAN key on the unit.

Reference: To begin scanning using the unit's operation panel, settings must be established in the Control Panel after the Button Manager is

installed. For information on installing the Button Manager, establishing the Control Panel settings, and scanning using the unit's

operation panel, see "USING THE SCANNER MODE" in the Operation Manual.

The functions of Button Manager are shown below.

Tab

"Application Selection" area

Click to set scan menu

Select the start-up application

options.

here.

Show TWAIN setting screen

when scanning

"Scan Setup" area

You can select whether or not the

Set the scan conditions.

TWAIN screen is shown. When

the checkbox is selected, the

TWAIN screen appears when

scanning is executed to let you

Some applications

may limit your choice

of settings.

Note

adjust the scanning conditions.

"OK" button

Click to save your settings,

and exit the dialog box.

"Help" button

Click this button to display the

help file for Button Manager.

"Cancel" button

Click this button to exit the

dialog box without making

any changes to the

settings.

"Apply" button

Click to save your settings without

closing the dialog box.

You can specify and change your six scan menu options from five functions. Refer to Button Manager Settings to specify

and change the scan menu options.

Close the source application before using the SCAN key on the

unit.

Note

Reference: Outline of Button Manager

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Button Manager Settings

After being installed, Button Manager normally keeps active under the Windows operating system. Follow the steps

shown below to set scan options as you like.

For details on the settings in the setting screen of Button Manager, see Button Manager Help.

Right-click the Button Manager icon ( ) on the task

bar.

Set up the start-up application in the "Application

Selection" area.

zWhen the "Show TWAIN setting screen when

scanning" checkbox is selected, the scan

setting screen appears when scanning is

If the Button Manager icon does not appear on the

task bar, click the "start" button, select "All

Programs" ("Programs" on Windows 98/Me/2000),

select "TOSHIBA Button Manager S", and then

click "Button Manager" to start Button Manager.

Note

executed to let you adjust the scanning

conditions.

Note

zIf an application other than "Desktop Document

Manager" is selected in the "Application

Selection" area, only one original can normally

be scanned. If "Desktop Document Manager" is

selected, multiple originals loaded in the ADF

can be scanned in a single operation.

Select "Settings" from the displayed pop-up menu.

The setting screen of Button Manager will open.

Click the tab of the scan menu you want to set up.

Set up the "Color Mode", "Edge" and other scan

settings in the "Scan Setup" area.

Reference: Outline of Button Manager

Click the "OK" button.

You have completed the settings.

Plug and Play Screen does not Appear

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Identifying Unit Problems

When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the

items shown below when the unit does not work properly but it can make a copy.

Reference: If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operation Manual.

What type of trouble do

you have?

Check Y o ur Computer

Failed to Install the Driver (Windows 2000/XP)

Check the Connection between

the Unit and Computer

• Printing trouble

• Scanning trouble

Printing trouble

When one of the troubles listed below occurs while

printing, check the corresponding item.

Scanning trouble

When one of the troubles listed below occurs while

scanning data, check the corresponding item.

Faint, Uneven or Smeared Print Output

Characters or Graphics are not Printed in Correct Position

Nothing Prints

Poor Scanning Result

The Scanned Image is Incorrectly Positioned

Unable to Scan the Image

Uninstalling the Software

Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is

making copies.

Note

If you fail to solve the problem after verifying all the items listed above, please contact your authorized service

representative.

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Check the Connection between the Unit and Computer

CHECK 1 Is the interface cable compatible with the

If the USB cable becomes disconnected

If the USB cable becomes disconnected, even only once during

the unit's operation, then printing and scanning may be

disrupted.

If this occurs, check the USB cable and ensure that it is

securely connected, then restart the computer.

unit and computer?

Interface cable compatible with this unit is USB

cable.

USB cable

Use a shielded cable.

CHECK 2 Is the interface cable connected securely?

Check if the interface cable is securely plugged into

the connectors of the unit and computer. It is also

advisable to ensure that the connector pins are not

bent.

Reference: See "INSTALLING THE SOFTWARE" in the

Operation Manual for more details on

interface connection.

CHECK 3 Are any other USB peripherals being

connected along with the unit?

If other USB peripherals are connected through the

same hub, disconnect them to see if the problem

still exists.

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Check Your Computer

Reference: Plug and Play Screen does not Appear

CHECK 1 Is there enough computer memory or hard

CHECK 2 Is your hard disk fragmented?

When data is frequently stored/deleted, the hard

disk may become fragmented causing a reduction

in printing or scanning speed. In this case it is

recommended to defragment your hard disk. You

may use the Windows tools or a commercially

available hard disk defragmenting tool.

disk space?

To use this unit, you must have an adequate

amount of hard disk space. If there is insufficient

hard disk space, delete unnecessary files to

increase the free space of the hard disk. If there is

insufficient memory, close unnecessary applications

to increase memory available for printing or

scanning. If you are still unable to print or scan,

install more memory into your computer.

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Plug and Play Screen does not Appear

If the Plug and Play screen does not appear after you connect the unit to your computer with a USB cable and turn on

the power of both devices, follow the steps below to verify that the USB port is available.

If the "System" icon does not appear on Windows

Me, click "view all Control Panel options" to view

it.

Click the "start" button, click "Control Panel", and

then click "Performance and Maintenance".

• On Windows Vista, click the "start" button, click "Control

Panel", and then click "System and Maintenance".

• On Windows 98/Me/2000, click the "Start" button,

select "Settings", and then click "Control Panel".

Note

Click the ( ) icon beside the "Universal Serial Bus

controllers".

Click "System", click the "Hardware" tab, and click

the "Device Manager" button.

• On Windows Vista, click the "Device Manager", and if

a message screen appears asking you for

confirmation, click "Continue".

• On Windows 2000, double-click the "System" icon, click the

"Hardware" tab, and click the "Device Manager" button.

• On Windows 98/Me, double-click the "System" icon

and click the "Device Manager" tab.

• "Universal Serial Bus controllers" will appear in the list

of devices.

Two items will display, your Controller chipset type and

Root Hub. If these items appear, you can use the USB

port. If the "Universal Serial Bus controllers" shows a

yellow exclamation point or does not appear, you must

check your computer manual for USB troubleshooting

or contact your computer manufacturer.

When you make sure that the USB port is enabled,

install the software, referring to "INSTALLING THE

SOFTWARE" in the Operation Manual.

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Failed to Install the Driver (Windows 2000/XP)

If the driver cannot be installed under Windows 2000/XP, check your computer's settings according to the following

procedure.

Click the "start" button, and then click "Control

Panel".

On Windows 2000, click the "Start" button, select

"Settings", and then click "Control Panel".

Check the "What action do you want Windows to

take?" ("File signature verification" on Windows

2000).

Click "Performance and Maintenance", and then

click "System".

On Windows 2000, double-click the "System" icon.

Click the "Hardware" tab, and then click the "Driver

Signing" button.

The following dialog box will open.

If the option "Block" has been selected for your

computer, then the driver will not be installable. Select

the option "Warn" and then install the driver as

explained in "INSTALLING THE SOFTWARE" in the

Operation Manual.

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Faint, Uneven or Smeared Print Output

If print output is faint, uneven or smeared, follow the steps listed below.

CHECK 1 Has the printer driver been specified to suit

CHECK 5 Is it near time to replace the toner cartridge?

When it is near time to replace the toner cartridge,

the toner cartridge replacement required ( )

indicator will light up on the unit operation panel.

When it is time to replace the cartridge, the

indicator will blink. Replace the cartridge and try

printing again.

both paper and the print job?

You can select "Draft", "Normal" or "Photo" for the

print quality in the "Advanced" tab of the printer

driver setup screen. When "Photo" is selected, you

can click the "Image Adjustment" button and adjust

the brightness and contrast in the dialog box that

appears. Adjust these settings appropriately for

your print data and try printing again.

Reference: See "TONER CARTRIDGE

REPLACEMENT", in the Operation Manual.

CHECK 6 Is the maintenance indicator lit?

When the maintenance ( ) indicator lights up,

service by an authorized TOSHIBA service

technician is required. Contact your authorized

service representative as soon as possible.

CHECK 2 Is the paper curled?

If the paper is curled, straighten it up and set it in

the unit again.

CHECK 3 Is the paper too thick or too thin?

CHECK 7 Did you set sufficient margins in the paper

Only paper weighing from 15 lbs. to 21 lbs. (56 g/m

settings of your application?

to 80 g/m ) can be used in the paper tray.

If the margins are set outside of the quality

guaranteed area, smudges or smears may appear

at the upper and lower edges of the paper.

When selecting the paper settings in the

application, set the margins from the top, bottom,

left and right edges of the paper to 5/32" (4 mm).

Only paper weighing from 15 lbs. to 34.5 lbs. (56 g/

m to 128 g/m ) can be used in the multibypass

tray.

CHECK 4 Is the developer replacement required

indicator lit?

When the developer replacement required ( )

indicator lights up, the developer should be

replaced. DEVELOPER REPLACEMENT SHOULD

ONLY BE DONE BY AN AUTHORIZED TOSHIBA

SERVICE TECHNICIAN. Contact your authorized

service representative as soon as possible.

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Characters or Graphics are not Printed in Correct Position

If a document is printed skewed or partly off the paper, follow the steps listed below.

CHECK 1 Is the paper size loaded in the tray the same CHECK 3 Is the paper loaded correctly?

If a document is physically damaged when it is

as that specified in the printer driver?

Check if the "Paper Size" options suit the size of the

paper loaded in the tray.

If the "Fit To Page" setting is activated, make sure

that the paper size selected from the drop-down list

of the "Fit To Paper Size" option is the same as the

size of the loaded paper.

output or the image is skewed on the paper, discard

the damaged sheet, reinsert the paper supply and

print again. Insert the paper so that there is no

visible space between the paper and the paper

guides.

Reference: See "LOADING PAPER" in the Operation

Manual for more details on inserting paper.

CHECK 2 Is the orientation of document setting

CHECK 4 Did you correctly specify the margins for the

correct?

application in use?

Click the "Paper" tab in the printer driver setup

screen, and verify if the "Image Orientation" option

is set to your requirements.

Check the layout of the document margins and the

paper size settings for the application you are

using. Also check if the print settings are specified

correctly to suit the paper size.

Reference: Faint, Uneven or Smeared Print Output

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Nothing Prints

If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process

intricate data. If the unit still does not print, refer to the check list below.

CHECK 1 Has a paper jam occurred?

CHECK 4 Has the printer driver been installed

properly?

When the misfeed ( ) indicator blinks or (

blinks in the display, the unit will stop because of a

misfeed.

Remove the jammed paper as explained in

"MISFEED REMOVAL" in the Operation Manual.

)

Check if the printer driver has been installed, following

1 ^tC^hl^eic^sk^tet^ph^se^li"^ss^teta^dr^bt"^elb^owu^.tton, click "Control Panel",

click "Printers and Other Hardware", and then

click "Printers and Faxes".

• On Windows Vista, click the "start" button, click

"Control Panel" and then click "Printer".

• On Windows 98/Me/2000, click the "Start" button,

select "Settings" and then click "Printers".

2 Check if the "TOSHIBA e-STUDIOXXXX" printer

driver icon is shown.

CHECK 2 Is the ON LINE indicator off?

The ON LINE indicator on the operation panel turns

off while the unit is used for copying. Scanning and

printing is not possible at this time. When copying is

finished, the ON LINE indicator will turn on after the

set auto clear time elapses, and the unit will be

ready for scanning and printing. You can also press

the clear key twice or press the ON LINE key to

make the unit ready for scanning or printing.

CHECK 3 Is your unit selected correctly in the current

If you still cannot print after confirming the "TOSHIBA

e-STUDIOXXXX" printer driver icon, the printer driver

may not have been installed correctly. In this case,

delete the software and then reinstall it.

application for the print job?

When choosing "Print" from the "File" menu located in

applications, be sure you have selected "TOSHIBA

e-STUDIOXXXX" printer displayed in the "Print" dialog

box.

Reference: Uninstalling the Software

TOSHIBA

e-STUDIOXXX

Scanning an Image from a WIA-Compliant

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Poor Scanning Result

If you get poor quality as a result of scanning a job, and you cannot improve the quality by changing preferences, refer

to the check list shown below.

CHECK 1 Is the original clean?

CHECK 4 Have you adjusted the brightness and

contrast suitably?

Check your original before scanning. If any dust

sticks to the original, you cannot obtain a clean

result. In addition, make sure that the document

glass is also clean.

If you are scanning with a TWAIN-compliant

application and the resulting image has unsuitable

brightness or contrast (for example it is too bright),

activate the "Auto Brightness/Contrast Adjustment"

setting on the "Color" tab of the "Custom settings"

screen.

If you are scanning with a WIA-compliant

application or the "Scanner and Camera Wizard",

click "Adjust the quality of the scanned picture" or

the "Custom settings" button, and adjust the

brightness and contrast in the screen that appears.

CHECK 2 Have you specified a suitable resolution?

Make sure that the value for the "Resolution" setting

in the scanner driver satisfies the requirement of the

set original.

Reference: Scanning an Image from a TWAIN-

Compliant Application,

Application (Windows XP/Vista),

Scanning an Image from the "Scanner and

Camera Wizard" (Windows XP),

CHECK 3 Have you specified a suitable value for the

"B/W Threshold" setting?

If you are scanning with a TWAIN-compliant

application and are using "Mono 2 gradation (no

Green)","Mono 2 gradation (no Red)" or "Mono 2

gradation (no Blue)" mode, make sure that a

suitable value is specified for the "B/W Threshold"

setting. A larger threshold value makes your output

darker, whilst a small threshold value makes it

lighter. To adjust the threshold automatically, click

the "Auto Threshold" button on the "Image" tab of

the "Custom Settings" screen.

Reference: Scanning an Image from a TWAIN-

Compliant Application

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The Scanned Image is Incorrectly Positioned

If the scanned image is incorrectly positioned, refer to the check list shown below.

CHECK 1 Have you placed the original straight?

CHECK 3 Have you set the original correctly on the

Place the original straight on the document glass.

ADF?

Reference: Refer to "ORIGINAL PLACEMENT" in the

Operation Manual for the detail on how to

set the original.

To scan from the ADF, align the guide to the original

as shown in the illustration below.

CHECK 2 Have you set the original correctly on the

document glass?

Place the original on the document glass in the

direction as shown in the illustration below.

Align the center of the original with ( ) mark.

Align the guide to the original.

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Unable to Scan the Image

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power

source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.

CHECK 1 Is your application compliant to TWAIN?

If you are using Windows 98/Me/2000 and your

application is not TWAIN compliant, the application

cannot acquire images. Use an application that is

TWAIN compliant, such as the included Desktop

Document Manager.

CHECK 6 Are you trying to scan multiple originals in the

ADF at once?

When multiple originals are loaded in the ADF, it

depends on your application whether only one original

can be scanned in a single operation, or whether

multiple originals can be scanned. Check which is

possible in your application. (Desktop Document

Manager allows multiple originals to be scanned in a

single operation.)

CHECK 2 Have you selected the scanner driver of this

unit on your application?

Make sure that the "TOSHIBA e-STUDIO TWAIN S" or

"WIA-TOSHIBA e-STUDIOXXXX" is selected on your

application.

CHECK 7 Does your computer's operating system

support the scanner driver?

The operating systems that support the unit's scanner

driver are Windows 98/Me/2000/XP/Vista.

Reference: Scanning an Image from a TWAIN-

Compliant Application

CHECK 8 Have the scanner driver and Button Manager

been installed properly?

CHECK 3 Have you specified all scanning preferences

appropriately?

If normal scanning still cannot be performed even after

confirming the items on the above check list, delete the

software and then reinstall it.

Setting a large area with full color together with a high

resolution setting, makes the data size large, resulting in

extended scanning times. It is recommended to set the

scanning preferences depending on the type of original

to be scanned, i.e., Web Pages (monitor), Photo, FAX,

or OCR.

Reference: Uninstalling the Software

CHECK 4 Is there enough computer memory?

Your computer may not have enough available memory

to hold the document you want to scan. Lower the scan

resolution.

CHECK 5 Has the specified period of program timeout

already elapsed?

Neither printing nor scanning jobs can be sent to the

unit from your computer during the specified period of

program timeout after copying.

To send a scanning job immediately, press the clear key

twice, ONLINE key or SCAN key on the unit.

Reference: For more detail, refer to "USER

PROGRAMS" in the Operation Manual.

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Uninstalling the Software

If printing or scanning is not possible, or Button Manager does not function correctly, check the items in "Nothing Prints" or

"Unable to Scan the Image". If you still cannot solve the problem, follow the steps below to uninstall the software (Printer driver,

Scanner driver, Button Manager), and then reinstall it.

Before uninstalling the software, close all applications.

Caution

Click the "start" button, and then click "Control

Panel".

• On Windows Vista, click the "Uninstall a program".

• On Windows 98/Me/2000, click the "Start" button,

select "Settings", and then click "Control Panel".

Restart your computer.

The deletion of the driver and Button Manager is

completed when you restart your computer. If you wish to

reinstall, follow the instructions in "INSTALLING THE

SOFTWARE" in the Operation Manual.

Click "Add or Remove Programs".

On Windows 98/Me/2000, double-click the "Add/

Remove Programs" icon.

The following dialog box will open.

TOSHIBA e-STUDIOXXXXSeries

Delete the "TOSHIBA e-STUDIOXXXX Series MFP driver" and

the "TOSHIBA Button Manager S" from the list of applications.

For more information, refer to your operating manual or to the

help files for your operating system.

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Printer Driver Features (part 1)

Tab

Setting

Selections

Initial setting

Main

Copies

Collate

1 to 999

On/Off

N-Up Printing

Border

1-Up/2-Up/4-Up

On/Off

1-Up

Off

User Settings

[User Settings]

Setting Name

Factory Defaults

Up to seven names, 20 characters each

Paper

Ledger [Fit To Page]* , Letter, Legal, Executive, Invoice, Foolscap,

Paper Size

Folio, A3 [Fit To Page]* , A4, A5, A6, B4 [Fit To Page]* , B5, COM10, Letter

Monarch, DL, C5, 8K [Fit To Page]* , 16K, Custom Paper

Fit To Page

Image Orientation

Paper Source

[Custom]

Width

On/Off

Off

Portrait/Landscape/Rotate 180 degrees

Tray 1, Tray 2 (Peripheral device), Bypass Tray

Portrait

Tray 1

3.87 to 8.50 (in.)/98.3 to 215.9 (mm.)

5.83 to 14.00 (in.)/148.0 to 355.6 (mm.)

inch/millimeters

3.87 (in.)*

5.83 (in.)*

Length

Size

inch*

(continued)

*1:Will be reduced to Letter (A4) size or the specified size before printing.

*2:This initial setting may vary depending on your operating system settings.

For information on each setting, see Help in the printer driver setup screen.

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Printer Driver Features (part 2)

Tab

Setting

Print Quality

Selections

Initial setting

Normal

Draft/Normal/Photo

On/Off

2 Gradation Print

[Image Adjustment]

Brightness

Contrast

Off

Advanced

0 to 100

Watermark

Text

(None)/TOP SECRET/CONFIDENTIAL/DRAFT/ORIGINAL/COPY

(None)

Size

6 to 300

-90 to +90

0 to 255

On/Off

200

+45

192

Off

Watermarks

Angle

Gray Scale

On First Page Only