Topcom Cordless Telephone 3300 Twin User Manual

BUTLER 3300/TWIN/  
TRIPLE/QUATTRO  
USER GUIDE  
1.3  
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1
Buttons  
Display  
5
6
2
3
Installation  
Base  
6
3.1  
3.2  
3.3  
4
6
Multi charger  
Handset  
7
7
Battery low indication  
Operation  
Outgoing calls  
8
5
8
5.1  
5.2  
5.3  
5.4  
5.5  
5.6  
5.7  
5.8  
5.9  
8
Incoming calls  
9
Activate/deactivate hands free function  
Programming memory numbers  
Calling a memory number  
Mute function  
9
9
9
9
Setting the volume  
Paging  
Flash button (R)  
9
10  
10  
10  
11  
11  
11  
11  
11  
12  
12  
12  
12  
12  
5.10 Setting the ring volume and melody  
5.11 Key lock  
5.12 Setting the dialling mode  
6
Caller-ID function (CLIP)  
New calls  
Consulting the Call list  
6.1  
6.2  
6.3  
6.4  
6.5  
7
Calling a number from the Call list  
Erasing a number from the Call list  
Store a number from the call log into the memory  
Register/de-register a handset  
Register to a Topcom B3300 base  
7.1  
7.2  
7.3  
8
Subscribing a Topcom Butler 300 DECT GAP Headset  
Removing a handset  
13  
13  
14  
14  
14  
14  
15  
15  
15  
15  
15  
15  
Call transfer and Intercom between two handsets  
Call transfer and conference call during an external call  
Internal call (intercom)  
8.1  
8.2  
9
Troubleshooting  
Technical Data  
10  
11  
12  
Default settings  
Topcom warranty  
12.1 Warranty period  
12.2 Warranty handling  
12.3 Warranty exclusions  
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Safety Instructions  
• Only use the charger plug supplied. Do not use other chargers, as this may damage the  
battery cells.  
• Only insert rechargeable batteries of the same type. Never use ordinary,  
non-rechargeable batteries. Insert rechargeable batteries so they connect to the right  
poles (indicated in the battery compartment of the handset).  
• Do not touch the charger and plug contacts with sharp or metal objects.  
• The operation of some medical devices may be affected.  
• The handset may cause an unpleasant buzzing sound in hearing aids.  
• Do not place the basic unit in a damp room or at a distance of less than 1.5 m away from  
a water source. Keep water away from the handset.  
• Do not use the telephone in environments where there is a risk of explosions.  
• Dispose of the batteries and maintain the telephone in an environment-friendly manner.  
• As this telephone cannot be used in case of a power cut, you should use a  
mains-independent telephone for emergency calls, e.g. a mobile phone.  
• This telephone uses rechargable batteries. You have to dispose of the batteries in an  
environment friendly manner according to your country regulations.  
Disposal of the device (environment)  
At the end of the product lifecycle, you should not throw this product into the normal  
household garbage but bring the product to a collection point for the recycling of electrical  
and electronic equipments. The symbol on the product, user guide and/or box indicate this.  
Some of the product materials can be re-used if you bring them to a recycling point. By re-  
using some parts or raw materials from used products you make an important contribution to  
the protection of the environment.  
Please contact your local authorities in case you need more information on the collection  
points in your area.  
Cleaning  
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning  
agents or abrasive solvents.  
4
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1 Buttons  
Handset  
1. Numerical buttons  
2. Line button  
/ P  
3. Redial / Pause button  
4. Flash R/ Scroll R/  
5. Memory button  
2
10  
8
4
6. Paging button (to retrieve the handset)  
R
7
7. Mute button  
8. Int button Int  
5
14  
INT  
9. Charge indicator (LED)  
1
10. Call log/Scroll  
/
11. Volume/melody button  
12. Key lock  
/
13  
11  
12  
3
13. Ringer ON/OFF  
14. Handsfree  
15. Charge indicator (LED) multi charger  
Base  
Charger  
9
6
Butler 3300  
15  
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2 Display  
ICON:  
MEANING:  
You are online  
New numbers in call list  
Rechargeable battery level indicator  
The antenna indicates the quality of reception.  
The antenna blinks when the handset is out of range!  
Microphone is muted  
Memory records are being retrieved or set up  
The keypad is locked  
There are more digits on the left  
There are more digits on the right  
During hands free  
When ring buzzer is turned off  
There are new messages in your voice mail  
During internal call  
HS-x  
x = handset number  
3 Installation  
3.1 Base  
• Plug one end of the phone cable into the phone unit and the other end into the telephone  
line wall socket.  
• Connect the small plug of the AC adaptor to the phone and the other end of the adapter  
cable to the electric socket.  
TEL.  
SOCKET  
Telephone cord  
Power cable  
6
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3.2 Multi charger  
• Connect the AC adaptor to the electric socket  
3.3 Handset  
• Insert 2 rechargeable batteries (AAA) inside the battery compartment of the handset..  
+
-
-
+
Put the handset on the base unit. The red Charge LED  
on the base.  
will lit as long as the handset is  
Charge the handset for a period of 24 hours before using the handset for the first time. To  
extend the battery life time, discharge the batteries completely from time to time. As soon as  
the handset emits a warning tone or when the battery icon is empty, you have to put it back  
on the base unit for charging.  
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4 Battery low indication  
When the battery is empty, the handset no longer carries out operations. When a battery is  
completely empty and you have put the handset on the base unit for a short period of time,  
the Battery symbol will appear to be fully charged but this is actually not the case. The battery  
capacity will decrease rapidly. We advise you to put the handset on the base unit for 12 hrs  
so that it can be recharged completely.  
Full battery  
Empty battery  
When you are in the middle of a conversation and the battery is almost empty, the handset  
will emit a warning signal. Place the handset on the base unit to charge.  
5 Operation  
5.1 Outgoing calls  
5.1.1 Making a phone call  
• Press the Line button . You will hear the dial tone.  
• Enter the desired telephone number.  
• Press the Line button when you want to terminate the call.  
5.1.2 Call setup with dial preparation  
• Enter the desired telephone number. An incorrect number can be corrected by means of  
the Mute button . When you haven’t pressed a button for 10 seconds, the number  
you’ve already entered will disappear and the handset returns to standby mode.  
• Press the Line button . The number will be dialled automatically.  
• Press the Line button when you want to terminate the call.  
5.1.3 Redialling the last number dialled  
• Press the Line key .  
• The Line/Charge indicator  
• You will hear the dial tone.  
• Press the Redial key . The number you last called is dialled automatically.  
(LED) on the base unit will blink.  
5.1.4 Redial one of the last 3 numbers dialled  
• Press the Redial key . The number you last called appears on the display. If you would  
like to dial one of the last 3 numbers dialled, press the Redial key a few times until the  
desired number appears on the display.  
• Press the Line key .  
• The number shown on the display is dialled automatically.  
• After finishing your call, press the Line key to hang up.  
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5.2 Incoming calls  
• When a call comes in, the handset will start to ring. The LED on the base will blink.  
• Press the Line button to answer the incoming call.  
5.3 Activate/deactivate hands free function  
This function allows you to communicate without having to pick up the handset. When you  
are on the phone, press the Hands free key to activate the hands free function.  
Press the same button to deactivate the hands free function.  
When you are calling in hands free mode and you want to change the  
volume, press the Volume button.  
When you use the hands free function for a long time, the batteries will be  
empty more quickly !  
5.4 Programming memory numbers  
You can program 10 indirect numbers (of max. 25 digits) in the phone’s memory.  
• Press and hold the Memory button until the -icon appears on the display.  
• Enter the telephone number you whish to store.  
• Press the Memory button again to confirm.  
• Enter the memory location (0-9) where you want to store the number.  
• You will hear a confirmation tone and the -icon will disappear.  
/ P  
If you wish to insert a pause, press the Redial/Pause button  
location where you want a pause of 3 sec.  
on the  
5.5 Calling a memory number  
• Press the Memory button , followed by the number of the memory location (0-9).  
• Press the Line button . The memory number will be dialled automatically.  
• Press the Line button when you want to terminate the call.  
5.6 Mute function  
It is possible to deactivate the microphone during a conversation. Now you can speak openly  
without being heard by your correspondent.  
• Press the Mute button during a conversation. The microphone will be deactivated.  
The MUTE symbol . appears on the display.  
• Press the Mute button again when you want to continue the conversation.  
5.7 Setting the volume  
During a conversation you can set the volume by pressing the Volume button  
set the volume alternatively in Hi, Medium and Low.  
. You can  
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The hands free receiver volume is also adjustable as above described!  
5.8 Paging  
When you press the Paging button on the base unit, the handset emits a ringing signal for  
20 seconds. This signal helps you find a lost handset. Press any key to stop the ringing on a  
handset.  
5.9 Flash button (R)  
When you press the R button, also called flash or recall, the unit generates a line interruption  
(of 100 ms or 250 ms). It gives you the possibility to use the special services of your  
telephone provider and/or to transfer calls when you have a telephone exchange.  
5.9.1 Setting the Flash time  
• Press and hold the redial button  
• The display will show:  
‘S’ for 100ms  
for 3 sec.  
or ‘L’ for 250ms  
• The flash time setting will disappear after 2 sec. from the display  
5.10 Setting the ring volume and melody  
5.10.1 Handset melody  
• Press and hold the melody button until the current melody is heard.  
• Select the desired melody (1-9) by means of the scroll keys  
number (1 - 9).  
• Press again to confirm the setting  
or by entering a  
5.10.2 Handset ring volume  
• Press the volume button in standby  
• The handset will ring in the current volume  
• Press 1-5 or use the scroll keys  
• Press ’0’ to turn the volume OFF  
to select the desired volume  
• You can turn the ringer volume of each individual handset ON or OFF  
by simply press and hold the key in standby.  
• The base unit will never ring!  
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5.11 Key lock  
When the keypad is locked, pressing any key will have no effect during standby (except  
holding the key).  
• Press and hold the key  
appears on the display and the keypad is locked  
• Press and hold the key again to un-lock the keypad  
When there is an incoming call, you can still answer the call by pressing the Line button .  
During the call, the keypad functions as normal. When the call is ended, the keypad will be  
locked again  
5.12 Setting the dialling mode  
There are two types of dialling mode:  
DTMF/Tone dialling (the most common) (default)  
Pulse dialling (for older installations)  
To change the mode of dialling:  
• Press and hold the flash R button to toggle between dialling modes:  
‘P’ will appear when set to pulse or ‘T’ when set to tone (DTMF) dialling  
• After 5 sec. the unit returns to standby  
You can change by accident the dial mode of the phone when pressing the  
recall/Flash key ‘R’ for 5 sec in standby. The wrong dialling mode will  
cause that the number isn’t dialled correctly or isn’t dialled at all.  
6 Caller-ID function (CLIP)  
The Topcom B3300 displays the telephone numbers of incoming calls. This function is only  
possible if you are subscribed to a telephone operator that provides this service. Contact your  
telephone provider for more information. When you receive a call, the numbers are saved in  
a Call list. This list can hold 20 telephone numbers (each of max. 25 digits). If the number is  
longer then 14 digits, you can press the  
key to show the other digits!  
6.1 New calls  
When you’ve received a new unanswered call, the CLIP symbol will blink on the display.  
6.2 Consulting the Call list  
• Press the Call Log button . The last received call is shown on the display. If the list is  
empty, ‘NO CLIP’ is shown on the display.  
• The following will be shown on the display:  
Progress number  
Date (DD-MM) *  
Time (24h format) *  
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• After 5 seconds, the telephone number will be shown. You can skip the date/time by  
pressing the  
button.  
• Use the left scroll key  
next call.  
• You can leave the Call list by pressing the button.  
to scroll to the previous call. Use the  
button to show the  
* Only when the network sends the time/date together with the telephone number!!! On  
some networks with caller ID, time and date will not be displayed  
6.3 Calling a number from the Call list  
• Scroll through the Call list until the desired number is shown on the display.  
• Press the Line button . The number will be dialled automatically.  
6.4 Erasing a number from the Call list  
• Scroll through the Call list until the desired number is shown on the display.  
• Press and hold the Mute button for 3 sec. to erase the number.  
6.5 Store a number from the call log into the memory  
• Scroll through the Call list until the desired number is shown on the display.  
• Press and hold the Memory button for 3 sec.  
• Enter the memory location (0-9) where you want to store the number  
• Enter the Memory button again to confirm and to go back to standby  
7 Register/de-register a handset  
7.1 Register to a Topcom B3300 base  
You can subscribe 4 handsets to one base unit. By default, each handset is subscribed as  
handset 1 on the base unit upon delivery (base unit 1).  
!!! You only need to subscribe the handset if:  
• The handset subscription has been removed from the base unit (e.g. for reinitialisation)  
• You want to subscribe a different handset to this base unit.  
The below procedure is only applicable to a Topcom Butler 33xx handset and base unit!!  
Keep the Paging key on the base unit pressed for 10 seconds until the Line/Charge indicator  
on the base unit begins to blink rapidly. The Line/Charge indicator will blink rapidly for one  
minute. During this minute, the base unit is in register mode and you must do the following  
to subscribe the handset:  
• Press and hold the key for 3 sec, then press and hold the * key for 3 sec.  
• The following will appear on the display:  
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• Enter the number of the base unit you would like to subscribe the handset to (1-4)  
• The unit will start searching for the base and when found it will ask to enter the pin code  
(4 digits):  
• Enter the base pin code (0000). If the pin is wrong, the handset will restart the searching  
for the base.  
• When the handset is registered, it will show ‘HS’ followed by the handset number.  
7.2 Subscribing a Topcom Butler 300 DECT GAP Headset  
Press the Paging key on the base unit for 10 seconds until the Line/charge indicator on the  
base unit starts to blink quickly. The line/charge indicator will blink quickly for one minute.  
During this minute, the base unit is in subscribing mode and you must do the following to  
subscribe the headset:  
• Turn ON the headset by pressing the ON/OFF button until you hear two beep tones. At  
the same time the red and green LED will lit ones.  
• Remove the rubber cover of the power socket so that the hole of the power socket is  
free. Pull out the rubber cover from the headset so that the registration key hole is free  
also.  
• Press the headset registration key. The red LED will flash rapidly.  
– If after a few seconds the green LED flashes slowly, the registration is successful.  
– If the red LED flashes slowly, the registration is failed. Repeat above procedure.  
7.3 Removing a handset  
You can remove a handset from a base to allow another handset to be registered:  
• Press and hold the  
key for 3 sec, then press and hold the key for 3 sec.  
PIN  
• Enter the pin code (0000). If the pin is wrong, the handset will go back to standby.  
PIN1234 H  
• Enter the handset number (1-4) you want to remove  
• The unit will go back to standby is the removal is successfully. If not, it will ask again to  
enter the handset number  
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You can only remove existing handsets and others then the one you are  
using.  
8 Call transfer and Intercom between two handsets  
These functions only work when more then one handset (like a Twin/Triple/  
Quattro version) is registered to the base!  
8.1 Call transfer and conference call during an external call  
• During an external call, press the INT key followed by the number (1-4) of the other  
handset.  
• The other handset will start to ring:  
– When the other handset takes the line you can talk internally.  
If you hang up, the external line will be connected with the other handset.  
If you press and hold the INT key for 3 seconds you can talk with the 2nd handset  
and external line at the same time (conference call)  
– Or press the INT key again to return to the external call.  
• Press the Line button to end the call.  
8.2 Internal call (intercom)  
• In standby press the INT key followed by the number (1-4) of the other handset.  
• The other handset will start to ring. You can stop the ringing by pressing the line  
button .  
• If the other handset answers the call by pressing the Line button you can talk  
internally.  
• Press the Line button to end the call.  
9 Troubleshooting  
Problem  
Possible cause  
Solution  
No Display  
Batteries not charged  
Check the position of the  
batteries  
Recharge the batteries  
No dialling tone  
Telephone cable not  
properly connected  
Check the connection  
of the telephone cable  
Volume of conversation partner  
too low  
Adjust the volume during the  
conversation by pressing the  
volume key  
Handset ringer volume too low  
Not possible to dial a number  
Adjust the ringer volume  
Wrong dial mode  
See §5.13 to set the correct dial  
mode  
14  
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10 Technical Data  
Range:  
up to 300 m in open space  
up to 50 m in buildings  
DTMF (tone) and Pulse  
Dialling options:  
Batteries:  
2 x 1.2V, 600 mAh AAA Type NiMH rechargeable  
approx. 100 hours  
Max. standby time:  
Max. talk time:  
11 hours  
Ambient temperature:  
Permitted relative air humidity:  
Power supply base adapter:  
Memories  
+5 °C to +45 °C  
25 to 85 %  
220/230V , 50 Hz  
10 indirect with max. 25 digits  
11 Default settings  
Flash time  
100 ms  
Tone  
Dialling mode  
Ring volume  
Ring melody  
Base pin  
Level 3  
Ringer 8  
0000  
12 Topcom warranty  
12.1 Warranty period  
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit  
is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects  
causing a negligible effect on operation or value of the equipment are not covered.  
The warranty has to be proven by presentation of the original purchase receipt, on which the date of  
purchase and the unit-model are indicated.  
12.2 Warranty handling  
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.  
If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre  
will repair any defects caused by material or manufacturing faults free of charge.  
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units  
or parts of the faulty units. In case of replacement, colour and model can be different from the original  
purchased unit.  
The initial purchase date shall determine the start of the warranty period. The warranty period is not  
extended if the unit is exchanged or repaired by Topcom or its appointed service centres.  
12.3 Warranty exclusions  
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-  
original parts or accessories not recommended by Topcom are not covered by the warranty.  
Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused  
by the use of non-rechargeable batteries is not covered under warranty.  
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor  
any damage caused during transportation.  
No warranty can be claimed if the serial number on the units has been changed, removed or rendered  
illegible.  
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by  
unqualified, non-officially appointed Topcom service centres.  
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