Owner’s Manual
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Safety Precautions
1. Review all the instructions carefully before operations.
2. Follow all rules and regulations in your area for operating an electric scooter.
3. Do not allow others to use the scooter without proper instructions.
4. Ride only in good weather, on smooth surfaces.
5. Remember to always operate your scooter with the proper safety gear and helmet.
Operating Points
1. Turn the power switch to the ON ( | ) position before starting the scooter.
2. Push starting the scooter will prolong the life of motor and battery. Always push start the scooter before
applying power.
3. Release the throttle before braking. Do not apply the throttle while brake is on.
4. Do not ride the brake.
5. The scooter works best on level ground; use caution while going up an incline, excess climbing will limit the
life of the battery.
6. Charge the battery at least once every 90 days. To prolong the life of the battery discharge the battery every
90 days.
7. Do not leave your scooter in direct sunlight for extended period of time.
8. Operate your scooter only in good weather; using your scooter in rain, snow, or other precipitation may result
in damaging your scooter.
9. Obey the laws in the city that you are operating your scooter in.
10. You assume all responsibility while operating your scooter; the seller will assume no liability for misuse or
operator negligence.
Driving Operations
1. Inspect the scooter overall condition, tire pressure, and brake prior to operating you scooter.
2. Turn the power switch to “On” position and check to make sure that the indicator light is illuminated.
3. Push start with one foot on the deck and one on the ground to push.
4. Engage the throttle by gradually accelerating to cruising speed.
5. Release the throttle to stop, before braking.
6. Look to make sure that your pathway is clear and safe for others to pass.
7. Do not ride your scooter in the street or on the sidewalk, stay in the bicycle lane.
8. Obey all laws in your area.
9. Walk your scooter across traffic and in left turn lanes.
10. Do not operate your scooter in bad weather.
11. Only one person on board at a time.
12. Do not jump curbs, do tricks, or ride on one wheel.
13. When stopping use the brake without turning the throttle.
14. Turn the power off at the end of the ride.
Technical Specifications
Motor:
Battery:
600W w/ Smart Controller
24V (12x2), 17Ah
300 Charges
110V-60Hz (UL)
6-8 Hours
Life of Battery:
Charger:
Charging Time:
Distance per Charge:
Rated Top Speed:
Wheels:
16 Miles
22 MPH (hill climber)
10" Pneumatic Rubber Tires (85 PSI)
300 pounds
Max Capacity:
Net Weight:
75.5 pounds
Climbing Capability:
Scooter Size:
30 Degree Incline
42"L x 10.25"W x 20.75"H
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List of Parts
Handle Bar
Grips
Front Fork
Front Wheel
Power Switch
Kickstand
Skid Plate
Rear Wheel
Deck
Quick Release
Hand Brake
Throttle
Controller
Batteries
600W Motor
Brake Pad
Charger
Chain
Tubes
Shocks
Tool Kit
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Assembly Instructions
1. Carefully take your scooter out of the box.
2. Assemble the Handle Bar.
a. Remove the bolt from the base of the Handle Bar and position the top part of the Handle Bar on to
the base and tighten the bolt.
b. Lift Handle Bar into upright position and tighten star screw.
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c. Unscrew the bolts on the ‘T’ of the Handle Bar and place the Grips into the Handle Bar and screw
in the bolts to secure the grips.
3. Turn the Power Switch to the on position. A red light will appear.
4. Before operating your scooter check the following to make sure they are secure and intact:
Tires
Check for wear, that the bolts are securely fastened, tire pressure is 85 PSI,
and that they are in alignment.
Throttle
While the scooter is Off (O) apply the Throttle and release; check to make
sure that the Throttle springs back to stop after you release it.
Check to make sure that all cables are intact and that there is not visual
damage to the cables.
Handle Bar Cables
Front Fork
Check for visual damage; make sure that all bolts are securely fastened.
5. The most important thing to remember is to have FUN and be SAFE!
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6. Charging
1. Power Switch must be in the ‘off’ position.
2. Do not plug the charger into the outlet first, for safety reasons plug the charger cord into the scooter
first, then into a 110 V outlet.
3. Charge your scooter for 6-8 hours. The LED will be red during charging and once it is fully complete
the LED will turn to green.
4. Do not overcharge you battery this may limit the life of your battery. Unplug after 8 hours to avoid
overheating.
5. Charge unit when a yellow or red light appears and every 90 days.
Battery Instructions
1. Battery is sealed leas acid; if there are any cracks or leaks in the battery, change the battery and dispose
of according to the laws in your area. Do not touch battery solution, if you do flush the affected area
with water. If you must come in contact with battery wear gloves.
2. Change the battery if there are any leaks, visible breaks or cracks.
3. Dispose of the battery according to your state and local laws.
First Remove the Deck
Lift Out and Change the Battery
Fold Handle Bars Down
1. Unscrew the Handle Bar Quick Release.
2. Lay the Handle Bar down on top of the deck.
3. To protect the Grips from potential damage unscrew the bolts on the ‘T’ of the Handle Bar and lay the
Grips down.
Maintenance
1. Inspect your scooter before every use; check the brake, throttle, drive belt, and tires. Make sure that all
parts are in working order and are not damaged.
2. Clean your scooter regularly by wiping it down with a damp rag.
3. Lubricate the front and rear axle with WD-40. Do not lubricate the Bearings.
4. Lubricate the chain with chain grease that you can find at your local bicycle shop. Do this once every
month.
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Change the Rear Tire
•
Tools Required:
- Phillips screwdriver
- 8mm wrench
- 2 x 16mm wrench
Step
Description
1
2
Ensure power switch is in the "off" position before beginning any work on the scooter.
Remove screw holding brake shield in place located next to the left side of the rear tire. This bolt connects
the brake shield to the frame. There is also a Phillips screw on the opposite side of this bolt.
Remove the axle bolts located on both sides of the rear tire.
Loosen the brake adjustment bolt. Do not completely remove this bolt. It should loosen to the point where
the line traveling through the “brake spring” can be removed. Next remove the chain from the tire sprocket.
Once this has been completed, the rear tire and hub can be removed from the scooter.
Let all of the air out of the tire. Next, remove the Allen bolts from the rim of the tire. The rim will split
into 2 pieces. Once apart, replace the old tire with the brand new tire you have just received. Reassemble
the rim back onto the tire.
3
4
5
6
7
Place the brake shield back on the wheel’s axle. Then place the two ¾” washers on the axle.
Insert the “L”-shaped bracket onto the brake shield. The hole for this bracket is located farthest from the
wheel axle on the bracket itself. The bracket should be placed on the “tire-side” of the shield (as opposed to
the outer side). (Wheel shown as removed to better display “L”-shaped bracket). Next, place the brake
spring back into its original setting.
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Insert the brake line through the “L”-shaped bracket and through to the brake adjustment bolt. Pull the line
tighter to get a “stiffer” brake response. Please test the brake at low speeds before using. If your brakes are
too tight, loosen the adjustment bolt once again and adjust the brake wire accordingly.
Rear Tire
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Change the Motor
Step
Description
1
2
3
Remove the deck.
Disconnect the wires, by loosening the bolts.
Unscrew the 2 bolts that secure the motor, as pictured below, and remove the motor.
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Adjust the Chain
Step
Description
1
2
3
Loosen axle bolt.
To tighten chain, turn the 8mm nut on the eyebolt counter clockwise
To loosen the chain, turn the 8mm nut on the eyebolt clockwise.
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Adjust the Brake
Step
Description
Tighten
Brake
Loosen
Brake
Loosen nut; loosen the 8mm nut and pull the cable back and slide the arm forward, once you have the
cable in position tighten the 8mm nut.
Loosen nut; loosen the 8mm nut and the spring will pull the cable back, once you have the cable in
position tighten the 8mm nut.
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Troubleshooting Chart
Cause
Problem
Solution
The power light by the on/off
switch does not light up when
the scooter is turned on?
1. Battery is discharged.
2. Loose connection inside the
scooter.
1. Recharge your scooter.
2. Remove (3) screws that
hold the deck on and
remove the deck.
Visually inspect all wire
connections making
sure there are no loose
wires. Reconnect any
loose wire.
The power lights by the on/off
switch light up when scooter still
does not work?
1. The Throttle handle is not
operating properly.
1. Replace the Throttle
Handle. Call Customer
Service at
(800)
498-8455 to order a
new Throttle.
Clicking noise coming from
motor?
1. Brushed in Motor has come loose.
1. Replace Motor. Call
Customer Service at
(800) 498-8455 to order
a new 300 W Motor.
When the Brake Lever is
squeezed my scooter does not
stop?
1. The brakes have not been
adjusted properly.
1. Adjust the Brake by
loosening the bolt on
the rear brake wheel
and pull the cable and
retightening the bolt.
My scooter is going slower, and
slower, and slower. What is
going on?
1. Low Battery
2. Battery is defective
1. Recharge your Battery
for 6-8 Hours.
2. Replace Battery. Call
Customer Service at
(800) 498-8455 to order
a new 24.0V Battery.
My Scooter will not take a
charge?
1. The wire from the Charge Plug on
the base of the scooter is
disconnected.
2. The Scooter is on.
3. Charger and Battery may be
defective.
1. Remove the (3) screws
on that hold the deck on
and remove the deck.
Inspect the wires and
reconnect any loose
wires.
2. The Scooter must be
off.
3. Check the Charger and
Battery by using the
voltage meter. Replace
defective part by calling
Customer Service at
(800) 498-8455 to order
a new part.
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YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR
ACCIDENTS INVOLVING THE USE OF THIS SCOOTER. TO DETERMINE IF
COVERAGE IS PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE
COMPANY OR AGENT
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Warranty. Rad2Go warrants each new Rad2Go product for thirty (30) days according to the following terms.
This warranty extends to the original retail purchaser only and commences on the date of the original retail purchase.
Any part of the Rad2Go Product manufacture or supplied by Rad2Go and found in the reasonable judgment of Rad2Go
to be defective in material or workmanship will be repaired or replaced by an authorized Rad2Go service dealer
without charge for parts and labor. The Rad2Go Product including any defective parts must be returned to an
authorized service dealer within the warranty period. The expense of delivering the Rad2Go Product to the factory or
authorized service dealer for warranty work and the expense of returning it back to the owner after repair or
replacement will be paid for by the owner. Rad2Go’s responsibility in respects to claims is limited to making the
required repairs or replacements and no claim of breach of warranty shall be cause for cancellation or rescission of the
contract of sale of any Rad2Go Product. Proof of date of purchase will be required by the dealer to substantiate any
warranty claim. An authorized Rad2Go service dealer must perform all warranty work.
This warranty does not cover any Rad2Go Product that has been subject to misuse, neglect, negligence or accident, or
that has been operated in any way contrary to the operating instructions as specified in the Rad2Go Owner’s Manual.
This warranty does not apply to any damage to the Rad2Go Product that is the result of improper maintenance or to any
Rad2Go Product that has been altered or modified so as to adversely affect the product’s operation, performance or
durability or that has been altered or modified so as to change its intended use. This warranty does not extend to
repairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with the
Rad2Go Product or adversely affect its operation, performance or durability.
Rad2Go reserves the right to change or improve the design of any Ra2Go product without assuming any obligation to
modify any product previously manufactured.
ALL IMPLIED WARRANTIES ARE LIMITED DURATION TO THE THIRTY (30) DAYS WARRANTY PERIOD
OR THIRTY (30) DAYS FOR PRODUCTS USED FOR ANY COMMERCIAL PURPOSE. ACCORDINGLY, ANY
SUCH IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR OTHERWISE, ARE DISCLAIMED IN THEIR ENTIRETY AFTER THE EXPIRATION OF THE
APPROPRIATE thirty days OR THIRTY DAY WARRANTY PERIOD. RAD2GO’S OBLIGATION UNDER THIS
WARRANTY IS STRICTLY AND EXCLUSIVELY LIMITED TO THE REPAIR OR REPLACEMENT OF
DEFECTIVE PARTS AND RAD2GO DOES NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME FOR
THEM ANY OTHER OBLIGATION. SOME STATES DO NOT ALLOW ANY LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LAST, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
RAD2GO ASSUMES NO RESPONSIBILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES
INCLUDING, BUT NOT LIMITED TO EXPENSE OF RETURNING THE RAD2GO PRODUCT TO AN
AUTHORIZED SERVICE DEALERS AND EXPENSE OF DELIVERING IT BACK TO THE OWNER,
MECHANIC’S TRAVEL, TIME, TELEPHONE, OR TELEGRAPH CHARGES, RENTAL OF A LIKE PRODUCT
DURING THE TIME WARRANTY SERVICE IS BEING PREFORMED, TRAVEL, LOSS OR DAMAGE TO
PERSONAL PROPERTY, LOSS OF REVENUE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, OR
INCONVENIENCE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
This warranty gives you specific legal rights, and you also have other rights, which vary from state to state. This
warranty applies to all Rad2Go Products manufactured by Rad2Go and sold in the United States.
Rad2Go Inc.
U.S. and International Patents and Trademarks Pending
6231 Yarrow Drive
Carlsbad, CA 92122
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Rad2Go Electric Scooter Warranty
This Warranty Registration is to be completed by the dealer or customer at the time of purchase and submitted to
Rad2Go, Inc., within 10 days of the date of purchase for warranty entitlement.
This warranty is void if the serial number or the safety warning labels on your Rad2Go Electric Scooter are altered,
defaced, or removed. Modifications to your Rad2Go Electric Scooter or its components shall void this warranty.
Model: __________________________ Serial Number: _______________________
Date of Purchase: ________________
Dealer Name: ________________________
Purchaser’s Name: _______________________________________________________
Address:________________________________________________________________
City: __________________________ State: __________ Zip Code: _____________
Phone Number: (
)____-________
Definition: Normal operating conditions require routine care and maintenance by the purchaser of the Rad2Go Electric
Scooter. Proper use means the vehicle is to be used only in the manner intended for personal transportation of a single
rider with proper safety equipment as described in the Owner’s Manual. Rad2Go Electric Scooters are intended for use
only on safe, dry, smoothly paved or hard packed surfaces in accordance with local regulations, during daylight hours.
Purchaser’s Responsibilities:
1. Read and understand the Owner’s Manual and all product warnings before operating your Rad2Go Electric
Scooter. Serious injury or death may result from improper operation or failure to observe warnings and
safety instructions on any motorized scooter or vehicle.
2. Perform routine care and maintenance of your Rad2Go Electric Scooter as detailed in the Owner’s Manual.
3. Modification of the Rad2Go Electric Scooter or its components voids this warranty.
4. The rider is responsible for learning and obeying all federal, state, and local laws governing the operations of
Electric Scooters.
5. Always wear a helmet, knee and elbow shields, goggles, appropriate shoes and all other appropriate safety
equipment when operating a motorized scooter.
6. The purchaser is responsible for all shipping charges incurred to facilitate repair of the scooter.
Manufacture’s Warranty:
1. Rad2Go, Inc., (HEREINAFTER REFERRED TO AS Rad2Go) expressly warrants that each of its products is
free from defects in material and workmanship under normal operating conditions and according to proper
use for a period of 30 days from the date of purchase.
2. In express consideration for purchaser’s execution of the limited warranty and liability agreement, Rad2Go
will repair or replace any part or component other that the tires of the Rad2Go Electric Scooter free of charge
to the original purchaser who registers his/her Rad2Go Electric Scooter under the terms of the warrantee
programs.
3. This warranty does not apply to tire wear, operation under abnormal circumstances or contrary to the
requirements described in the owner’s manual or damage to the vehicle brought on by improper use. Racing
or competitive use shall void this warranty.
4. Warranty services may be obtained by contracting Rad2Go via telephone at (760) 929-1500, or by mail at
6231 Yarrow Drive, Suite C, Carlsbad, CA 92009; or via email at [email protected]. State the specific
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nature and any circumstances leading to the problem. A service technician will contact you with specific
instructions to ensure that you receive the best service for your scooter in the most economical way.
5. Purchaser herewith acknowledges:
a. That Rad2Go assumes not liability for any misuse or improper operation of Rad2Go Electric
Scooters or Vehicles.
b. Under this limited warranty and liability agreement, Rad2Go shall have no obligation and the
purchaser shall have no remedy against Rad2Go and its officers, agents or assigns for any damages,
including but not limited to incidental, consequential, special, punitive damages arising form direct
or indirect injury to person or property, or any other loss, whether or not occasioned by negligence
or otherwise on the part of Rad2Go.
c. Purchaser acknowledges that there is an inherent risk in the operation of motorcycle, bicycles,
mopeds, scooter, go-carts and all other Rad2Go products, and herewith assumes no risk of any
injury arising from operation of any Rad2Go products.
6. Original owner as documented on the dealer warranty registration form will indemnify and hold Rad2Go
harmless and take full responsibility for conveying all safety warnings, instructions and limited warranty if
the unit is sold lent or otherwise transferred to other persons, and will indemnify Rad2Go from any claims
against it for original owner’s failure to do so.
THE EXPRESS LIMITED WARRANTY DESCRIBES HEREIN SHALL BE EXCLUSIVE AND THERE IS NO
OTHER WARRANTY OR LIABILITY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE AND
WHETHER OR NOT OCCASIONED BY SELLER’S NEGLIGENCE. THERE IS NO IMPLIED WARRANTY
OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO
WARRANTIES, WHICH EXTEND BEYOND THOSE EXPRESSLY STATED HEREIN.
If any provision in this agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or
unenforceable, the remaining provisions shall nevertheless continue in full force without being impaired or
invalidated in any way.
PLEASE ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND EACH WARNING BY
PLACING YOUR INITIALS IN THE SPACE PROVIDED BESIDES EACH ITEM.
_________ This devise does not conform to federal motor vehicle safety standards and is not intended for
operation on public roads or highways.
_________ Safety helmet, knee, and elbow pads, goggle and gloves, appropriate shoes and bright-colored clothing
should be worn while operating a Rad2Go Electric Scooter to reduce the risk of potential injury.
_________ Do not operate the Rad2Go Electric Scooter in traffic or on wet, frozen, oily, pitted or rough surfaces.
Avoid potholes, surface cracks, obstacles, and riding at night.
_________ Prior to each use the rider must check the tire pressure, brakes, and battery function.
_________ Never use alcohol or drugs before operating a Rad2Go Electric Scooter. Not only will alcohol slow
your reaction time and impair judgment, but in many jurisdiction rad2Go Electric Scooter are subject to the same
laws governing driving under the influence as automobiles.
_________ This product should not be used by minors without adult supervision.
_________ High speed, jumping and trick maneuver are dangerous and may result in damage to or loss of control
of the Rad2Go Electric Scooter, or other accidents.
_________ Never permit a guest to ride your Rad2Go Electric Scooter without reading the Owner’s Manual and
all labels.
_________ Rad2Go Electric Scooters should not be used by persons unwilling or unable to take responsibility for
their actions.
_________ Read all additional warnings and product instructions in the Owner’s Manual and on safety labels
before operating the Rad2Go Electric Scooter.
_________ Modifications or alterations to the manufacture’s original product or its components void all
warranties.
We stand behind our products: All Rad2Go products are fully warranted to be free from defects in both parts and
workmanship for a period of 30 days from the time of purchase.
NOTICE:
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BY SIGNING BELOW YOU ARE AGREEING TO HAVE ANY DISPUTES ARISING OUT OF THE
MATTER INCLUDING IN THE “ARBITRATION OF DISPUTES” PROVISION DECIDED BY NEUTRAL,
BINDING ARBITRATION AS PROVIDED BY CALIFORNIA LAW, AND THAT YOU ARE GIVING UP
THE RIGHTS YOU MIGHT POSSESS TO HAVE THE DISPUTE LITIGATED IN A COURT OR JURY
TRIAL. BY SIGNING BELOW YOU ARE GIVING UP YOUR JUDICIAL RIGHTS TO DISCOVERY AND
APPEAL, UNLESS THOSE RIGHTS ARE SPECIFICALLY INCLUDED IN THE “ARBITRATION OF
DISPUTES” PROVISION. IF YOU REFUSE TO SUBMIT TO ARBITRATION AFTER AGREEING TO THIS
PROVISION, YOU MAY BE COMPELLED TO ARBITRATE UNDER THE AUTHORITY OF THE
CALIFORNIA CODE OF CIVIL PROCEDURE. YOUR AGREEMENT TO THIS ARBITRATION
PROVISION IS VOLUNTARY.
You should feel free to consult an attorney before signing this limited warranty and liability agreement.
I have read and understood and agree to be bound by the limited warranty and liability agreement above and agree
to submit disputes arising out matters included in the “Arbitration of Disputes” provision to neutral arbitration.
X__________________________ Purchaser’s Signature
Date: _____/_____/_______
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