2005 Service
Update Guide
For TiVo® Series2TM Digital Video Recorders
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Remote Active Light
Live TV
Remote Control Tips
TiVo Button
Arrow Buttons
TV Power
TV Input
Note: Your remote may look different depending on
the model of your TiVo DVR
Customize your TiVo remote. Some buttons on your TiVo remote are
programmable (shaded in gray on the diagram). Press the TiVo button to
go to TiVo Central® and select Messages & Settings, then Settings, then
Remote Control. Follow the easy on-screen instructions. See Chapter 5 of
this guide for more on programming the remote.
Info
Window*
Select
Guide
Press the TiVo button once to go to TiVo Central®, or twice to go to Now
Playing—your list of recorded programs.
Thumbs Up
Thumbs Down
Mute
Press FORWARD
fourth time to resume normal play.
and BACK
up to 3 times for 3 speeds. Press a
Volume
Chan (Page) Up/Down
Record
Vol
Chan
®
Play
INSTANT REPLAY
replays the last 8 seconds of a program.
Pause
Press CLEAR to delete a title in a list (like the Now Playing list) or to hide
things that aren’t part of the program you’re watching (like the TiVo
channel banner).
Back (rewind)
Slow
Forward
INFO brings up the TiVo channel banner. Press the RIGHT arrow
to switch among three versions of the banner, each with a different
amount of information.
Instant Replay
Advance
DVR
1
2
DVR Switch
Press GUIDE to see the TiVo program guide, then press INFO (while the guide
is visible) to see Guide Options and change the way channels display, or
show only a certain types of programs.
3
6
9
1
4
7
2
5
8
0
Number Buttons
Clear
CHAN UP/DOWN does more than change the channel—it also pages up or
down through lists of programs or menu items.
Enter/Last
When you’re watching “behind” live TV (for example, if you pause live TV and
®
later resume watching from the paused spot), ADVANCE
catches
*Window button: not
active; functionality may
be added in a future
TiVo service update.
you up to the live broadcast. In a recorded program, press it once to jump
to the end of the program, then again to jump to the beginning.
If programmed, the DVR Switch lets you control two different TiVo® Digital
Video Recorders (DVRs) with the same remote.
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Welcome
®
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© 2005 TiVo Inc. All rights reserved. Reproduction in whole or in
part without written permission is prohibited.
TiVo, the TiVo logo, TiVo Central, Ipreview, the TiVo and Smile
Design, the Jump logo, the Instant Reply logo, the Thumbs Up logo,
and the Thumbs Down logo are registered trademarks of TiVo Inc.
or its subsidiaries. Series2, Season Pass, WishList, and TiVoToGo,
are trademarks of TiVo Inc. or its subsidiaries, 2160 Gold Street,
P.O. Box 2160, Alviso, CA 95002-2160.
TiVo product and service protected by U.S. Pat. Nos. 5,241,428;
6,233,389; 6,327,418; 6,385,739; 6,490,722; 6,642,939; 6,643,798;
6,728,713; 6,757,837; 6,757,906; 6,792,195; 6,847,778; 6,850,691;
D424,577; D435,561; D445,801. Other patents pending.
All other trademarks are the properties of their respective owners.
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Table of Contents
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Using This Service Update Guide
Thank you for using the TiVo® service! This Service Update Guide
describes features and settings that may not have been available
when you first purchased your TiVo® Digital Video Recorder and
which are not documented in your original User’s Guide.
Basic Terms
When we talk about the TiVo service, here are some terms you
should know:
Live TV. If you’re watching a program as it’s being broadcast,
you’re watching live TV. With the TiVo service, you can pause
live TV for up to 30 minutes. When you resume watching,
you’re “behind” live TV.
Some TiVo DVRs are capable of receiving different levels of TiVo
service (either TiVo Basic or TiVo Plus service). This guide
documents features of the TiVo Plus service.
Program screen. When you select a program (from the Now
Playing List or a list of upcoming programs), you’ll see a screen
with information about the program and actions you can take.
What’s New
•
•
•
•
Music, Photos, & More. We’ve enhanced your TiVo DVR’s
home networking capabilities with the ability to access Home
Network Applications from your DVR.
Home Network Applications and Home Media Features. If your
DVR is connected to a home network with broadband Internet
access, you’ll enjoy a wide variety of additional features. See
TiVoToGoTM Transfers. Use the TiVo Desktop application to
transfer programs from your DVR to any computer connected to
your home network.
Notes and Tips. In the side columns of some pages in this guide
Simplified Menus. We’ve made it easier to navigate through
your DVR’s settings, especially Guided Setup, Channel
you may find helpful Notes
and Tips
.
®
Now, let’s start with the first Tour!
Take a Tour! The best way to learn what’s new in the latest TiVo
service update is to take the Tours in Chapter 1of this guide.
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The Basics in 5 Short Tours
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Tour One: Playing with Live TV
When you’re watching a program as it’s broadcast, you’re watching live TV. In this tour, we’ll
take a look at how you can control live TV. So turn on your TV and grab your TiVo remote!
Press the LIVE TV button to go to live TV from any screen.
New DVRs may have tutorial
videos on the Now Playing List
corresponding to the Tours in this
chapter. Select Now Playing List from
TiVo Central®.
Moving Around in Time
1. First, press the PAUSE
button. You can pause live TV for up to 30 minutes!
When you pause live TV, you see a status bar
showing a one-hour period. The green segment
shows the portion of the current hour that has
been saved by your DVR. The white line marks your current point in time. When the white
line is back in the green segment, you’re “behind” live TV.
Whenever you change channels, the saved portion of the old program is cleared, and the
DVR starts saving the program on the new channel.
2. Press PLAY
to continue watching the program. Next, press BACK
—the
Both the FORWARD and BACK
buttons have three speeds.
program rewinds. Press BACK a second time to rewind faster, and a third time to go faster
still! Press BACK a fourth time (or press PLAY at any time) to return to normal speed.
3. Press PAUSE
once more, then press FORWARD
to move a small step forward.
When you fast forward too far, press
Press BACK to move a small step back. Press PLAY to resume watching at normal speed.
®
4. Press the INSTANT REPLAY
® button. The program jumps back 8 seconds—useful
for when you miss a great sports play or a bit of dialog, or for when you fast forward too far.
INSTANT REPLAY to jump back eight
seconds. Press it again if you really missed
the mark.
5. Press INSTANT REPLAY again, then immediately press SLOW
. You’ll see your own
slow-motion replay!
6. Finally, press the ADVANCE
® button. Presto! You’re caught up to live TV.
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The Basics in 5 Short Tours
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Changing Channels
There are several ways to change channels:
•
To go to a specific channel, use the numbers on your remote control, then press ENTER/
LAST. (If you don’t press ENTER/LAST, the channel changes automatically after a few
seconds.) To clear the number before the channel changes, press CLEAR.
•
•
•
To jump back to the previous channel, press ENTER/LAST.
Chan
To move one channel at a time, press CHAN UP/DOWN
on the TiVo remote.
The channel banner includes the
program’s title, description, ratings,
Tired of channel surfing? Press GUIDE to display the program guide. Move the highlight to
any program and press SELECT. If the program is on now, the channel changes. If the
program is on later, you’ll see options to record that program.
and other information.
Getting Program Information
The channel banner appears whenever you change the channel, but you can also view it while
you’re watching a program. It has information about the program you’re watching.
1. Press INFO (or DISPLAY if your remote does not have an INFO button). The channel
banner appears for a few seconds. While the banner is visible, press RIGHT arrow to switch
from small, to medium, to large banner. Each banner has a different amount of information.
2. Keep pressing RIGHT arrow until you see the largest version of the channel banner. The
small icons on the right give you shortcuts to useful features like recording or Parental
Controls. Press the UP and DOWN arrows to highlight different icons, then press SELECT
to go to that feature. For more on channel banner icons, see page 31.
You can also press RIGHT arrow to
display the channel banner, and LEFT
®
arrow to hide it.
3. Finally, press the CLEAR button—the channel banner disappears.
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The Basics in 5 Short Tours
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Tour Two: Recording Programs
You can always record the program you’re watching by pressing RECORD
remote control. Beyond that, the TiVo® service provides many ways to quickly search through
If you just completed Guided Setup,
the DVR is still organizing program
on your TiVo®
information, and some programs might not
yet appear.
TV programs, find your favorites, and schedule recordings in advance.
What’s more, if a program is part of a series, you can get a Season PassTM recording of the
series. A Season Pass recording automatically records every episode of the series that airs on the
selected channel—even if the time slot changes!
Search by Title
Know the title of a program you want to record? Finding it is easy. Grab your TiVo remote!
1. Press the TiVo button to see the TiVo Central® screen. Press DOWN to highlight Pick
Programs to Record, and press SELECT. The Pick Programs to Record screen appears.
2. Highlight Search by Title and press SELECT. A list of categories which you could use to
limit your search appears, but for now select All Programs.
The next screen has a grid of letters. Use the RIGHT, LEFT, UP, and DOWN arrows to
move the white selection box among the letters.
If you make a mistake entering text,
3. Let’s find “The Simpsons.” Move to the letter S and press SELECT. (The Search By Title
list alphabetizes without “A” or “The.”) A list of programs that begin with “S” appears on
the right side of the screen.
®
select DEL on the screen, or press
BACK on the remote. To clear all text, use
CLR on the screen or press the CLEAR
button. Selecting SP on the screen enters a
space.
4. Move to the letter I and press SELECT again. The TiVo service searches through all
available programs (usually, those airing within the next two weeks) to find those that begin
with SI, and lists those programs.
5. Keep entering letters until you see “Simpsons, The” in the list. You may see multiple listings
if the program airs on more than one channel.
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6. Press RIGHT arrow until you move off the grid of letters to the list of programs. Press the
UP or DOWN arrow to highlight “Simpsons, The” and press SELECT.
A program information screen appears. You can use this screen to record the episode, view
upcoming episodes, or get a Season Pass recording.
Getting a Season PassTM Recording
1. On the Program Information screen for The Simpsons, highlight Get a Season Pass and press
SELECT. A confirmation screen appears. Press SELECT again—and after a short pause you
have a Season Pass to The Simpsons! Every episode airing on that channel will be recorded
automatically.
When you set up a Season Pass recording, you can choose how many episodes to keep and
how long to keep them using Recording Options. Choose “First Run Only” if you want to
skip the re-runs. See page 25 for more about using Recording Options.
2. After setting the Season Pass recording, you return to the Search by Title screen. Press
LEFT to return to Pick Programs to Record, then select the To Do List. You can see all your
scheduled recordings here.
3. In the To Do List, notice the upcoming episodes of The Simpsons are marked with a double
check mark
, indicating they are part of a Season Pass.
You can cancel the recording of any episode by highlighting the title in the To Do List and
pressing CLEAR. You delete the entire Season Pass or change recording options using the
information.
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Programs appear on the Now
Tour Three: Your List of Recordings
Playing List the moment recording
All the programs recorded by your TiVo® DVR appear on the Now Playing List—your
complete list of recordings. No more searching through unlabeled videotapes!
begins, so you can start watching a show
while it’s still being recorded!
1. To go to the Now Playing list, press the TiVo button twice, or select Now Playing List from
the TiVo Central® screen. Your new DVR may already contain some short programs.
2. Highlight any title on the Now Playing List (even a program that’s still recording) and press
PLAY. The program plays from the beginning.
Program Information
If you prefer, you can highlight any title in Now Playing and press SELECT to see the program
information screen, which offers these options:
•
•
Play or Resume playing (if you’re returning to a partially watched program).
Icons to the left of the program’s title tell you the
recording’s current status. See the Glossary of
Icons on the inside back cover for details.
Keep until... By default, programs you record are saved until space is needed for new
recordings. The oldest ones may be deleted to make room for new recordings. However, you
always have the option to keep a program for as long as you want. Just select Keep Until....
and on the next screen you can choose Keep Until I Delete, or specify a date.
•
•
Delete Now or Stop Recording (if recording is in progress)
Save to VCR. See page 35 for details.
Now Playing Tips
•
From any program information screen, press INFO (or DISPLAY if your remote doesn’t
have an INFO button) to see program details.
•
When a program ends, you have the option to delete it. If you don’t delete it, the program is
available to watch again from the beginning on the Now Playing List.
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Sorting Programs
You can view the Now Playing List either alphabetically by title (from A to Z) or by date
recorded. To change how the list is sorted:
1. From Now Playing, press ENTER on your TiVo remote to see Now Playing Options.
2. Highlight Sort, then press LEFT button to choose By Date Recorded. Then select View
Now Playing List With These Options.
When you return to Now Playing, programs are listed by the date they were recorded, with
the most recent at the top and the oldest at the bottom. TiVo Suggestions always appear at
the bottom of the list.
From the Now Playing List, press 1
on the remote to change the sort
®
Grouping Programs
order of programs, or press 2 to turn
groups on or off.
When Groups are on, programs are organized into folders, and a number in parentheses to the
right of each folder shows how many programs it contains. To turn Groups on:
1. From Now Playing, press ENTER on your TiVo remote to see Now Playing Options.
2. Select Groups, then press RIGHT button to choose On. Then select View Now Playing List
With These Options. When you return to Now Playing, you’ll see a folder for
•
•
•
Each television series with more than one recorded episode;
Each auto-recording WishListTM search with a recorded program;
TiVo Suggestions (if you have auto-recording of TiVo Suggestions turned on).
A program’s title may appear in more than one folder, even though there is only one recording
of the program. For example, you might have an auto-recording WishList search for an actor
who also appears in a series, and you have a Season PassTM for that series. Each episode of the
series will appear in two folders—one for the WishList search and one for the Season Pass
recording. If you delete the program in one folder, the title also disappears from the other.
A note at the bottom of the Now Playing List tells
you which sorting option you are using and
whether groups are on.
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The Basics in 5 Short Tours
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Tour Four: Finding Great Entertainment
The TiVo service makes it easy for you to find what you want to watch by responding to your
interests and collecting the best the television networks have to offer.
WishList™ Searches
A WishList search finds programs that match your search criteria on any channel you receive—
and it keeps on searching for as long as you keep the WishList search.
1. From the Pick Programs to Record screen, choose WishList Search, then Create New
WishList. The Create WishList screen shows the different kinds of WishList searches you
can create. For now, select Actor WishList. You’ll see a letter grid.
2. Move to the letter D and press SELECT. Then select the letters E and P. Each time you
choose a letter, the list of actors on the right changes. You should see DEPP, JOHNNY on
the list now.
3. Press RIGHT to move to the list of names, then highlight DEPP, JOHNNY and press
SELECT.
4. On Select Category screen, select Movies. The next screen gives you a chance to select
subcategories of movies, but for now select Don’t Specify A Sub-Category.
When you choose to auto-record a
WishList search, you can set how
The final WishList screen lets you view all upcoming Johnny Depp movies, or choose to
automatically record them. If you choose Auto-Record WishList Programs, any Johnny
Depp movie on any channel at any time in the future will be recorded!
®
many episodes to keep and how long to
keep them using Recording Options. See
TiVo Suggestions
You can rate any program—whether it’s live, recorded, or listed in the program guide—by
pressing the THUMBS UP
® or THUMBS DOWN
® button on your remote. You can
give a program up to three Thumbs Up (great!) or three Thumbs Down (terrible!).
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TiVo Suggestions uses these ratings to create a list of programs you might like. The more shows
you rate over time, the better TiVo Suggestions will get at finding the right programs for you.
Any time you choose to record a
program, it automatically gets one
Auto-Recording TiVo Suggestions. When your DVR has available space, it automatically records
TiVo Suggestions. But you don’t ever need to worry about recorded Suggestions taking up
space—here’s why:
Thumbs Up.
•
TiVo Suggestions never replace shows you request, or prevent your requested shows from
being recorded.
•
TiVo Suggestions are always the first programs deleted to make room for recordings you
request.
Suggestions List. You can also review a list of TiVo Suggestions:
1. Press the TiVo button to go to TiVo Central®. Select Pick Programs to Record, then TiVo
Suggestions to view a list of programs the TiVo service suggests you might like.
You can turn off auto-recording of
TiVo Suggestions if you prefer. See
The list of programs is ranked, so shows you’re more likely to enjoy are near the top.
®
2. To record a program, highlight it and press either SELECT or RECORD on your remote. Or
use THUMBS UP and THUMBS DOWN to rate programs to improve future Suggestions.
Showcases
Showcases is an interactive content area which often includes opportunities to schedule
recordings of featured programs, or allows you to watch previews of upcoming movies or TV
shows. Programs in Showcases are grouped in theme packages, giving you “one-stop shopping”
convenience when browsing for shows to record.
Showcases may include exclusive content, the inside scoop on hit movies, exciting miniseries,
special events, popular series, and shows featuring the biggest stars of the screen and stage.
From TiVo Central, select Showcases & TV Guide®.
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The Basics in 5 Short Tours
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Tour Five: Beyond the TiVo Box
By now you've gotten a sense of how your TiVo® DVR is constantly working to find you all of
your favorite entertainment. But the TiVo® service is about more than just recording
programs—much more. Connecting your DVR to a home network opens up a whole new world
of digital home entertainment.
If you have a home network,
connecting your DVR to it is easy.
guide for more information.
Music, Photos, & More
When you connect your DVR to your home network, it becomes a digital home entertainment
center, with access to even more features. You can find many of these features by selecting
Music, Photos, & More from the TiVo Central® screen.
•
Digital Music & Photos. Watch slideshows of your digital photos on your big screen TV, and
listen to playlists of your MP3s on your stereo system—and control it all with your TiVo
DVR remote.
•
Home Network Applications. Access other applications inside and outside your home
network (broadband Internet connection required). Home Network Applications are
indicated on the Music, Photos, & More screen by a computer icon:
Applications available over your home
network (identified by a computer
You must enable the DVR to access Home Network Applications. To do this, select Enable
icon) may not conform to TiVo’s Privacy
Policy. If you are concerned about the privacy
of your personal information, we suggest that
you avoid entering any sensitive information
when using any application unless it is from
a source you trust.
Home Network Applications, then press THUMBS UP
® three times, then ENTER.
•
•
TiVo To GoTM Transfers. Transfer programs between your DVR and your computer—now
you can watch your favorite shows on your laptop while you’re on a business trip.
Multi-Room Viewing. If you have more than one TiVo DVR connected to your home
network, you can transfer programs between them. That’s right, you can record programs in
the living room and watch them in the bedroom—or vice versa! You’ll find other TiVo
DVRs connected to your home network at the bottom of the Now Playing List.
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The Basics in 5 Short Tours
1
Get TiVo Desktop
TiVo Desktop is a software application for your home computer. It allows you publish digital
music and digital photos (which makes them available to your DVR), transfer programs
between your DVR and your computer or laptop, and watch TiVo recordings on your computer.
download a copy of TiVo Desktop for each computer connected to your home network.
TiVo Desktop.
Home Media Features Guide
about using these features and connecting to your DVR to your home network.
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More Cool Things You Can Do
Schedule for Overtime. Programs sometimes start before they’re supposed to, and often end later
than scheduled. You can adjust your recording times to account for these variations using the
Overtime Scheduler® feature. See page 26.
Schedule Recordings at Home—from the Web. Your co-worker just told you about a must-see
program that’s on tonight, but you won’t make it home in time to set up a recording. No
problem! If your DVR is connected to a home network with a broadband Internet connection,
Online Scheduling also works if your DVR is connected to a phone line. See page 18 for details.
Reduce Remote Control Clutter. Now that you’re using your TiVo remote to change channels
and control live TV, don’t you want to put your TV’s remote in storage? You probably can. See
the inside front cover of this guide for instructions on programming your TiVo remote to control
the power, volume, and input selection on your TV.
Record From a Preview. See a good preview, record the show! If you’re watching live TV and a
promotion comes on for an upcoming program, you may see an Ipreview® icon:
Press THUMBS UP
® while the icon is visible to see options for recording for the program.
Clear the Way. Use the CLEAR button to hide the status bar, the program guide, channel banner,
and anything else on the screen that is not part of the program. It clears text entered when using
the letter grid. In the Now Playing List, press CLEAR to delete a program. In the To Do List,
CLEAR cancels a recording.
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Pick Programs to Record
2
Finding Programs to Record
The TiVo service makes it easy to find programs you know you like, and to find new programs
you might not even know about. You can search for programs by title, by channel, by time, or
search for keywords, actors or directors.
Recording the Program You’re Watching
You can always record the program you’re watching—just press the RECORD
button. On
the screen that appears, select Record This Showing (Best Quality). Or select Season Pass &
Other Options for more choices, or to change the recording quality.
Recording the Saved Portion
Up to 30 minutes of the current channel’s broadcast is always being saved, even when you’re
not recording. When you change channels, the DVR clears the saved portion and starts saving
again on the new channel. So, if the saved portion is important to you, either record the program
or don’t change the channel.
Some programs may not be
recorded or may have other
recording restrictions due to copy
protection rights over the content. See
To record the saved portion in addition to the rest of the program, you must choose Record This
Showing (Best Quality). If you change the Recording Quality (by selecting Season Pass &
Other Options), the saved portion of the program won’t be recorded.
Stopping a recording
You can stop any recording in either of two ways: select the title in Now Playing, then select
Stop Recording; or, press the RECORD button in live TV, then choose Stop the Current
Recording.
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Pick Programs to Record
2
Using the Guide to Find Programs
The program guide displays up to two weeks of TV programming at the touch of a button—just
press the GUIDE button on your TiVo remote. Use the guide to find programs and set up
recordings quickly.
To record a program from the guide, highlight its title in the guide, then press RECORD. On the
screen that appears, select Record This Showing. After the TiVo service schedules the
recording, you’ll return to the guide.
Filter the Guide to Find Programs
Press the GUIDE button, then press ENTER to display the Guide Options. Highlight Choose
Filter and press SELECT. Choose category and subcategory filters to highlight certain types of
programs in the guide.
When filtering is on, the guide shows only channels that have a program the category you chose.
Programs that fit the category are highlighted; other program titles are dimmed.
Finding More Showings
For a comprehensive list of all upcoming showings of a program, including repeats (multiple
showings of the same program), select the program from the grid, then select Season Pass and
Other Options, and View Upcoming Episodes. You can use this list to choose the showing that
is most convenient for you to record.
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Pick Programs to Record
2
If you only know one word in the title,
and it isn’t the first word, try a Title
Search by Title
®
If you know the name of the program you’re looking for, or even the first part of the name, press
the TiVo button to go to TiVo Central®, choose Pick Programs to Record then Search By Title,
and follow these steps:
WishlistTM search to find the program. See
1. Choose whether to narrow the search to a particular category and subcategory, or select
All Programs.
2. Use the grid to spell out the title. Use the arrow buttons to move around, then press SELECT
on each letter you want. (Skip “a,” “an,” or “the.”) As you select letters, an alphabetical list
of programs appears on the right. Keep selecting letters until you see your program.
Other buttons on the TiVo remote have special functions on the grid. The CLEAR button
erases everything; BACK erases one letter at a time; FORWARD inserts a space.
3. When you see your program, press RIGHT arrow to move to the list. Then use the
UP/DOWN arrows or CHAN UP/DOWN to highlight your program, and press SELECT.
The Program Information screen shows your available options.
Replace hyphens ( - ), slashes ( / )
Record by Time or Channel
®
and periods ( . ) with spaces. For
If you don’t remember the exact name of a program, but you know what time or channel it’s on,
use Record by Time or Channel. You’ll have three options:
example, use 20 20 to search for the title
“20/20.” Any other marks, such as
apostrophes ( ’ ), asterisks ( * ) and
ampersands ( & ) are ignored.
Browse by Time. Browse programs on a specified day and time. You can filter the list to see only
programs in a particular category. For example, you can browse all movies airing on Saturday
night. To browse by time:
1. Use the arrow buttons to highlight a category (for example, Movies), then press SELECT.
For example, use 6 OCLOCK NEWS to
search for the title “6 O’Clock News.”
2. Press the UP/DOWN arrows to select the date you want to see, then press RIGHT arrow to
move to the time column, and press the UP/DOWN arrows to select a time.
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Pick Programs to Record
2
3. Press SELECT to see the list of programs without leaving the time selector, or press RIGHT
arrow to see the list of programs and move to the list.
4. When you find a program you want to record, highlight it and press SELECT.
Browse by Channel. Browse through programs airing on a particular channel. You can start with
all channels, or just your favorites. To browse by channel:
1. Choose either All Channels, which includes all the channels you receive, or Favorite
Channels, which includes just the channels you have selected as your favorites.
2. Press the UP/DOWN arrows to select the date you want to see, then press RIGHT arrow to
move to the channel column.
3. Press the UP/DOWN arrows to select a channel. (You can also use the numbers on the
remote to enter a channel, then press ENTER.)
4. Press SELECT to see the list of programs without leaving the channel selector, or press
RIGHT arrow to see the list of programs and move to the list.
When you find a program you want to record, highlight it and press SELECT.
Manually Record Time/Channel. Schedule a recording on a specific channel at a specific time
(just as you would with a VCR). To create a manual recording:
1. Choose the recording type, using the UP/DOWN arrows to select whether the recording will
Use a Manual Repeating Recording
to record things like just the opening
be One Time or Repeating, then press RIGHT arrow.
®
2. Choose the day(s) for the recording, using the UP/DOWN arrows to change the current
selection. If you chose Repeating, you can choose to repeat the recording on a specified day
of the week (Every Tuesday) or several times a week (Every M - F or Every Day).
monologue of a late night talk show.
3. Press RIGHT arrow and choose a channel using the UP/DOWN arrows (or by entering a
number with the remote, then pressing ENTER).
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Pick Programs to Record
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4. Press RIGHT arrow and set the hour, minute, and am/pm for the start and stop time, using
the UP/DOWN arrows to change the current selection. Press RIGHT arrow or SELECT.
5. You’ll see a confirmation screen. The DVR shows a “best guess” program title based on
guide listings for that time and channel. Select Record This Showing.
Finding Programs Using TiVo Central Online
Schedule recordings on your DVR at home from any computer with Internet access and a
time, title, keyword, or actor/director. Schedule a single episode, or set up a Season Pass
recording with all the options you have on your DVR at home. You can even set the program
not to record if it conflicts with a recording already scheduled on your DVR.
You can use Online Scheduling whether your DVR uses a phone line or broadband Internet
connection to connect to the TiVo service. However, if your DVR is connected via a broadband
Internet connection, it will check the TiVo service for your recording requests much more often.
With a broadband connection, you can schedule a recording within an hour of its air time from
any place that you have access to the Internet!
To Use Online Scheduling:
Each time your DVR connects to the
TiVo service, it checks TiVo Central
®
2. On the Welcome page of TiVo Central Online, select the name of the DVR for which you
Online and schedules any recording requests
you’ve made.
want to schedule recordings.
3. Use the simple or advanced search of your TV listings, or browse by channel.
4. From the list of search results, click the name of a program and choose either Record This
Episode or Get a Season Pass.
5. Choose whether to receive a confirmation e-mail sent to the e-mail address you provide.
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Pick Programs to Record
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TM
Finding Programs Using a WishList Search
A WishList search finds programs that match your interests, tastes, and whims on any channel
you receive. And it keeps on searching for as long as you keep the WishList search.
For example, you could create a Category Only WishList search for the category Movies and
subcategory Comedy. You could then occasionally browse a list of all comedy movies airing in
the next two weeks. The list is updated each time your DVR connects to the TiVo service.
You could search for something more specific by creating an Actor WishList search for Sean
Connery, and then include the category Movies, and subcategory Action. This WishList search
would find action movies starring Sean Connery.
With a Keyword WishList search, you can search for something very specific. For example, the
Keyword GIANTS with category Football would find Giants football games, but not Giants
baseball games.
Can a WishList Do More Than Search?
Yes it can! You can set a WishList search to auto-record, and it will record every show it finds,
on any channel you receive. For example, with the Sean Connery Actor WishList search, you
would automatically collect Sean Connery action movies in Now Playing.
The more specific a WishList
®
search is, the better suited it is to
auto-recording.
Some WishList searches are better suited auto-recording than others. For example, a Category
Only WishList search for the category Documentary would find every upcoming documentary.
You might not want to record them all, but you could occasionally browse the search results list
and choose the ones you do want to record.
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Pick Programs to Record
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Creating a WishList Search
From Pick Programs to Record, select WishList Search, then Create New WishList. Next, select
the type of WishList search you want to create:
•
•
Category Only. Use the UP/DOWN arrows to highlight a category, then press SELECT or
RIGHT arrow to see a subcategories list. Either highlight a subcategory, then press SELECT
or RIGHT arrow, or select Don’t Specify a Subcategory.
Not all actor or director names may be
listed. To search for a name that is not
Actor or Director. Spell the last name by moving around the grid and pressing SELECT to
enter a letter. As you select letters, a list of names appears to the right of the grid.
®
on the list, enter the name in the format:
LAST NAME, FIRST NAME. You must match
the spelling of the name exactly, and you
must use a comma (available in the grid
under the letter W).
When you see the person’s name, press RIGHT arrow until you move to a name in the list.
Use the UP/DOWN arrows to highlight the name you want and press SELECT.
•
Keyword or Title. For a Keyword WishList search, the TiVo service checks for your
keywords in the program or episode title, description, actor, director, year, and category
information. A Title WishList search looks only at program and episode titles.
Spell your keyword(s) using the arrow buttons to move around the grid; then press SELECT
to enter the highlighted letter. You can enter as many characters as will fit on the screen.
When you’re finished, highlight Done Creating Keywords, then press SELECT.
When using the asterisk (*), be as
Using the Asterisk (*) in WishList searches
®
specific as possible. For example, do
To search for similar words in a Keyword or Title WishList, use the asterisk (*) as a wild card
symbol that replaces the endings of words. For example, the keyword AIRP* would find shows
containing “airport,” “airplane,” “airplanes,” as well as the movie “Airplane!” To enter an
not use keywords like TH*. There will not
be enough room to show all the results of a
keyword that is too general.
asterisk, press the SLOW
button on the remote.
You can use the asterisk only at the end of a keyword; not to omit letters at the beginning or in
the middle of a word. (For example, keywords like AIR*NE or *PLANE will not work.)
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Pick Programs to Record
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Tips for Entering Keywords
•
Use quotation marks to specify an exact phrase in a Keyword or Title WishList search (to
enter quotation marks, press PAUSE . For example, the keyword PAUL SIMON might
turn up a documentary about Simon Bolivar with a director named Paul. Use “PAUL
SIMON” to be certain you find only programs that feature Paul Simon.
•
If you include an exact phrase and additional keywords, place a space between the final
quotation mark and the beginning of the next word (for example, “GEENA DAVIS” FLY).
Enter a space by selecting SP or pressing FORWARD
.
•
•
If you enter more than one keyword, the search finds programs that match all of the
keywords.
If you like music performances, try a
keyword WishList search for
Replace hyphens ( - ), slashes ( / ) and periods ( . ) with spaces. For example, use the
keyword 20 20 to search for the title “20/20.” For an Actor WishList for Catherine Zeta-
Jones, use ZETA JONES, CATHERINE.
®
Concert. Choose the category Arts and the
Sub-Category Music.
•
•
Any other marks, such as apostrophes ( ’ ) and ampersands ( & ), are ignored. For example,
you would use the keyword phrase 6 OCLOCK NEWS to search for the title “6 O’Clock
News.” (Note that commas ( , ) are also ignored, except in an actor or director WishList
search, where they are essential.)
For dollar signs ( $ ) substitute the letter S. For example, to find “$100,000 Pyramid,” use
S100000. (In Search by Title, skip the dollar signs to find these titles.)
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Pick Programs to Record
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Browsing WishList Search Results
Select View All Upcoming WishList Programs to display a list of up to 10 upcoming programs
from each of your WishList searches—up to 200 programs total (so it may take a while to
display). To record a program, highlight its title and press SELECT.
As you browse the upcoming
®
program titles found by WishList
To browse a single WishList search, select the search, then select View Upcoming Programs to
see a list of up to 200 unique programs that match. To record a program, highlight its title and
press SELECT.
searches, remember that the CHAN UP/
DOWN button pages quickly through lists.
Each auto-recording WishList search and its upcoming recordings are marked with a star
If you want to be sure that all matching programs are recorded, give the auto-recording
WishList search a high priority in the Season Pass Manager. See page 24 for details.
.
Editing a WishList Search
You can change a WishList search—for example, to correct a misspelling, or to add a category
or subcategory to narrow the results. Just select the WishList search, then select Edit WishList.
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Pick Programs to Record
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TM
Season Pass and Repeating Recordings
With your TiVo DVR, you can set up three types of recordings to repeat automatically:
Season Pass Recording. Records every episode of a series that airs on a certain channel—
even if the day or time changes! Just select a program from the guide or a list of search
results and choose Get a Season Pass.
Manual Repeating Recording. Records on a specific channel at a specific time, just like a
Repeating recordings have the following traits in common:
•
•
•
Parental Controls. If Parental Controls are on when you schedule a repeating recording, the
DVR checks its current program information to see if any upcoming program violates a
Parental Control. If it does, the DVR requires the password to continue.
Set Your Priorities. The TiVo service resolves scheduling conflicts between scheduled
repeating recordings by comparing recording priorities. You can change recording priorities
Conflict Resolution. If a scheduling conflict occurs while setting up a new repeating
recording, you’ll see which programs are involved, and have options to resolve the conflict:
•
•
Record only those episodes that don’t conflict with other programs scheduled to record.
This makes the new repeating recording the lowest priority in the Season Pass Manager.
Record all episodes. This makes the new repeating recording the highest priority in the
Season Pass Manager.
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Pick Programs to Record
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Using the Season Pass Manager
Use the Season Pass Manager to set priorities and resolve conflicts among your scheduled
repeating recordings. Say you have a Season Pass to ER and an auto-recording WishList search
for movies with Julia Roberts. What if a Julia Roberts movie happens to air at the same time as
ER? The TiVo service uses the Season Pass Manager to decide which program to record. If the
Julia Roberts WishList has a higher priority than the ER Season Pass, the Julia Roberts movie
will be recorded, and ER will not.
To open the Season Pass Manager, use the TiVo button to go to TiVo Central® and choose Pick
Programs To Record, then Season Pass Manager.
Changing the Priority Order
Are two of your favorite programs on
at the same time? Create two Season
®
If you don’t change priorities, repeating recordings are prioritized by the order in which you set
them up: the first has highest priority, and so on. To change the priority order, use the
UP/DOWN arrows to highlight a repeating recording. Then press RIGHT arrow to highlight the
arrows to the right of the title, and use the UP/DOWN arrows to move the selected title up or
down in the list.
Pass recordings. Use Recording Options
First Run episodes; set the second to
record every episode. Use the Season Pass
Manager to give the first one higher priority
than the second. Voilà! When reruns of the
first program air, your DVR will ignore them
and record episodes of the second
program.
Canceling a Repeating Recording
To cancel a Season Pass or other repeating recording, just highlight the program’s title in the
Season Pass Manager and press CLEAR. Or, from a Program Information screen, select Cancel/
Edit the Season Pass, then Cancel This Season Pass.
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Pick Programs to Record
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Setting Recording Options
Recording options let you customize each recording, so you always get the results you want.
You can set recording options when you first schedule a recording, or by selecting a program
title from the To Do List or the Season Pass Manager. To view or change recording options:
1. On the Program Information screen, select either Record This Episode or Get a Season Pass.
Then use RIGHT arrow to highlight Options, and press SELECT.
2. On the Recording Options screen, use the UP/DOWN arrows to highlight an option, then the
RIGHT and LEFT arrows to change the setting.
3. When you’re done, press SELECT or highlight Record With These Options. Press SELECT
again to schedule the recording with the new options.
4. To cancel your changes, press LEFT arrow, or highlight Don’t Change Recording Options
and press SELECT.
Recording Options include:
Record Quality. Choose from Basic, Medium, High, or Best. The default setting is High. Best
looks great, but keep in mind that it takes up more space. See page 52 for more.
Keep At Most. Set the maximum number of episodes to be saved. (This option is available
only for a repeating recording.)
Show Type. Skip reruns or watch them all? Choose from Repeats & First Run, First Run
Only, or All (With Duplicates).
The Record Quality option is
available only before the DVR
begins recording.
Keep Until. For a repeating recording, choose how long to keep each episode. Space Needed
is the default setting, or choose Until I Delete.
Keep At Least. For a one-time recording, set the minimum amount of time to keep the
program. The default setting is Until Space Needed, but you can choose to keep it longer.
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Pick Programs to Record
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Scheduling for Overtime
Two extra recording options are known as the Overtime Scheduler® feature. This is especially
helpful for sports fans, but it’s also useful for award shows, live events, or if the network tends
to broadcast your favorite program a little off its scheduled start time.
Start Recording. Start recording up to ten minutes before a program is scheduled to begin.
(This option is available only before recording starts.)
Stop Recording. Set a recording to continue—for a few minutes or up to three hours—after
it’s scheduled to end. For example, you can extend a recording of a sports event and be sure
to catch the whole game—even if it goes into overtime. You can change this setting when
you set up the recording, or while the recording is in progress!
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Pick Programs to Record
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Managing Recordings with the To Do List
The To Do List shows all your scheduled recordings and lets you change recording options or
cancel recordings.
Viewing the To Do List
View the To Do list by pressing the TiVo button to go to TiVo Central, then select Pick
Programs to Record, then To Do List. You’ll see a list of all programs scheduled to record in the
next two weeks or so. Press SELECT on any program to see available options.
Canceling a Recording
To cancel a recording, just highlight the program title on the To Do List and press CLEAR.
View Recording History
In the To Do List, individual
Use the View Recording History option on the To Do List if you’re curious why a particular
program or episode was not recorded, or why it’s not scheduled to record, or when it was
deleted from Now Playing.
®
recordings are marked with a single
check mark:
Deleted. These programs are listed above the highlight bar, so press UP arrow or CHAN UP
to find them. Select a title to see when the program was deleted.
Season Pass recordings and manual
repeating recordings have a double
check mark:
Were not recorded. These programs are listed above the highlight bar, so press UP arrow or
CHAN UP to find them. Select a title to see why it was not recorded.
Will not be recorded. These programs are listed below the highlight bar, so press DOWN
arrow or CHAN DOWN to find them. Select a title to see why a program will not be
recorded. You can then select More Recording Options to see the Program Information
screen, where you can resolve conflicts.
Auto-recording WishList searches are
marked with a star:
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Pick Programs to Record
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Watching Programs
3
The Status Bar
Press the CLEAR button to hide the
status bar, the program guide, the
®
When you press PLAY, PAUSE, FORWARD, or BACK, the status bar appears at the bottom of
the screen. In live TV, the status bar represents one hour and the white tick marks are 15
minutes apart. In recorded programs, the bar shows the program’s length. The tick marks are 15,
30, or 60 minutes apart depending on the length of the program.
channel banner, and anything else that is
not part of the program.
The green segment represents the part of the program saved by the DVR. The DVR
automatically saves up to 30 minutes of live TV. You can move backward and forward through
the saved portion of a live program.
In live TV, the right edge of the green segment represents the current time. A white vertical line
shows where you are in the recording. If the white line is anywhere back in the green segment,
you’re behind live TV. If you’re behind live TV, press ADVANCE
® to catch up.
The white line indicates
where you are now.
Status Bar for live TV
You can only rewind live TV up to 30
minutes, or to the point where you
last changed the channel (whichever is
less). When you change the channel, you
skip ahead to the current time on the new
channel and start saving on that channel.
If you’re behind live TV and watching
something you still want to see, you should
avoid changing the channel.
This end is where you
Tick marks (15 min. apart)
This symbol shows you
are controlling live TV
(here, live TV is paused).
catch up with live TV and
the current time.
Status Bar for a two-
hour recording
This recorded program
is two hours long.
This shows that the BACK button
has been pressed twice.
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Watching Programs
3
The Channel Banner
The channel banner appears whenever you change the channel, but you can also view it while
you’re watching a program. It has information about the program you’re watching, and
shortcuts to other useful features of the TiVo® service.
To view the channel banner while watching a live or recorded program, press INFO (or
DISPLAY if your remote does not have an INFO button).
Channel Banner Icons
Icons in the large version of the channel banner are shortcuts that take you to the corresponding
feature. Use the UP/DOWN arrows while the large channel banner is visible to highlight an
icon, then press SELECT.
You can also press RIGHT arrow to
display the channel banner. Keep
®
Record. Select this icon to record the program. If a recording is in
progress, select the icon to stop the recording.
pressing RIGHT arrow to change the size of
the channel banner. Press LEFT arrow or
CLEAR to hide it.
Parental Controls. If Parental Controls are off, the lock icon appears
unlocked and dim. If they are on, the icon is locked and bright. If they
are temporarily off, the icon is unlocked and bright.
Messages. If the envelope icon is bright, you have new messages from
the TiVo service. Select the icon to go to the Messages list.
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Watching Programs
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The Program Guide
The TiVo® DVR’s program guide lets you see what’s on, change channels, schedule recordings,
and more—all while you’re watching live TV.
Choosing a Program to Watch or Record
1. Press the GUIDE button to display the program guide.
While viewing the guide, you can press FORWARD
ahead. To go back in time, press BACK
to move the displayed time
.
2. Use the UP, DOWN, LEFT, and RIGHT arrows to highlight a program title.
If you select a program in progress, the channel changes and the program guide disappears.
(Remember, whenever you change channels, the saved portion of the old program is cleared,
and the DVR starts saving the new program.)
If you select an upcoming program, you’ll see a screen with recording options. Choose an
option or press LEFT arrow to go back to the guide. See page 14 for more on recording from
live TV.
Customizing the Program Guide
Guide options lets you display channels and programs in the guide according to your
preferences. Press ENTER while the guide is displayed to set guide options.
To change an option, move to it using the UP/DOWN arrows, then press the LEFT or RIGHT
arrow to change the setting. Save your changes by pressing SELECT or GUIDE, or selecting
Done Changing Options. To cancel your changes, press CLEAR.
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Watching Programs
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Guide Options
Channels. Choose which channels to display in the guide. The choices are:
•
All. Display all of your cable or satellite provider’s channels, even channels you don’t
subscribe to.
•
•
You Receive. Display only the channels you have checked in the Channel List.
Favorites. Display only your favorite channels when browsing the guide. Give your favorite
channels THUMBS UP
® in the Channel List. See page 47.
Day and Time. See what’s on at a particular day and time.
Style. Choose between the TiVo Live Guide and Grid Guide styles, shown on the next page.
Filtering. A filter excludes some programs from the guide, so you can easily find the shows you
want. When you want to see all channels and programs in the guide, turn filtering off.
Choose filter. Choose category and subcategory filters to highlight certain types of programs in
the guide. When filtering is on, the guide shows only channels that have a program the category
you chose. Programs that fit the category are highlighted; other program titles are dimmed.
To see all the channels again, go to Guide Options (press GUIDE, then ENTER). Highlight
Filtering, and press LEFT arrow to set it to Off, then press SELECT.
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Watching Programs
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TiVo Live Guide
Title, date, time the
program airs, and rating
Program description
Selected channel
Day and time
Channel list and
category filter
currently in use
Guide options (Press ENTER to set)
Programs during
this time period
Upcoming programs on
the selected channel
Grid Guide
Title, date, time the
program airs, and rating
Program description
Time slots
Channel number and
channel call letters
Program listings
Channel list and category
filter currently in use
Guide options (Press ENTER to set)
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Watching Programs
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Some programs may not be saved
or transferred due to copy protection
Saving Programs to Other Devices
If your DVR is connected to your home network, you can transfer programs to other DVRs or
If you want to save a recording to a video tape or recordable DVD, connect a VCR or DVD
recorder to the TiVo DVR’s second set of audio/video output jacks.
Transferring Programs
It’s easy to transfer TiVo recordings between DVRs and computers connected to your network.
After you download and install the TiVo Desktop application, DVRs and computers connected
to your home network are listed at the bottom of Now Playing. Select a connected DVR or
computer to view a list of titles available for transfer. Or, from your computer, start TiVo
Desktop and select a connected DVR to transfer programs. See Chapter 4 for more.
For details about connecting your DVR to a home network and using these features, download
Save To VCR
If you have a VCR, you can save a program from Now Playing to a videotape. Transfers to a
VCR happen in real time. For example, if a program is two hours long, it will take two hours to
save it. You will not be able to watch live TV or recordings while saving.
Most of the buttons on your remote that control live TV work as usual during Save to VCR—
you can fast forward through the boring parts! The VCR will record the video exactly as it
appears, including the status bar, channel banner, and any icons on the screen.
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Watching Programs
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Using Save to VCR
You can use “Save to VCR” feature
with a DVD recorder. Just connect
1. Connect a Composite A/V cable from the DVR’s A/V Output jacks to the A/V Input jacks
on your VCR. Your VCR’s A/V Output should already be connected to your TV or A/V
receiver (so you can watch video tapes). Make sure your TV or A/V receiver is set to display
video from your VCR.
®
a DVD recorder to your DVR and follow
the same steps listed here. See your DVD
recorder’s instructions for details on how
to record a DVD.
2. Set the VCR to record input from your DVR (see your VCR’s instructions for how to set its
input), and insert a videotape.
3. Go to Now Playing, highlight the show you want to save, then press SELECT.
4. Highlight Save to VCR, then press SELECT.
5. Select Start Saving From the Beginning. A title screen appears for ten seconds. When you
see it, start recording on your VCR. When the program is over, stop your VCR.
You can cancel saving to VCR by pressing the LIVE TV or TiVo button on your
remote. A videotape icon appears as a warning. Press the same button again and a
confirmation screen appears giving you the option to resume saving at a later time,
or cancel saving to VCR. If you choose to cancel saving, be sure to press stop on your VCR as
well.
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TiVo Desktop & Home Media Features
4
Connecting Your TiVo DVR to a Home Network
Connecting your DVR to a home network opens up a whole new world of digital home
entertainment. If you don’t yet have a home network and you want to learn how to create one,
Linksys, a leading manufacturer of networking equipment provides valuable information at its
If you already have a home network:
compatible adapters. You can choose a wired (Ethernet) or wireless adapter, depending on
the type of home network you have.
2. Connect the adapter to one of the TiVo DVR’s USB ports as shown on the Start Here poster.
3. The next time you press the TiVo button, you should see a message informing you that the
DVR has detected a network adapter.
If the message includes the option Set Up Network, select it. See “Network Settings” on
page 61 if you need help. If the Set Up Network option does not appear in the message, the
DVR was able to configure your network settings automatically.
connecting to a home network, and using TiVo Desktop and Home Media Features.
TiVo Desktop
TiVo Desktop is a free software application for your home computer. It allows you publish
digital music and digital photos (which makes them available to your DVR), transfer programs
from your DVR to your computer or laptop, and watch TiVo recordings. Download TiVo
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TiVo Desktop & Home Media Features
4
TM
TiVoToGo Transfers
With the TiVoToGo feature, you can transfer recordings between your computer and any
compatible TiVo® Series2TM DVR connected to your home network.Watch recordings on your
PC or laptop with TiVo Desktop and a compatible media player.
Imagine you’re on a business trip, on a
long flight, or stuck in a hotel room.
®
Instead of doing the crossword or watching a
bad movie, you could be watching your
favorite programs on your laptop.
Your Media Access Key
TiVo DVRs connected to your home network share a Media Access Key. Your Media Access
Key keeps your TiVo recordings secure, and prevents them from being played or transferred
outside your home network.
Even at home, imagine watching a cooking
show in the kitchen. Or an auto repair
Your Media Access Key is tied to your TiVo service account, and you’ll be prompted to enter it
when you install TiVo Desktop on your computer. To find your Media Access Key:
program in the garage. With TiVoToGo, the
possibilities are as wide as your imagination.
1. From any DVR connected to your home network, go to TiVo Central®.
2. Select Messages & Settings, then Account & System Information, then Media Access Key.
Choosing Which DVRs Can Transfer Programs
You can specify which DVRs in your home network are allowed to transfer programs with other
DVRs and with your computer using Manage My Account. To allow transfers for a DVR:
2. On the left side of the screen, click DVR Preferences.
3. Click the box under Settings to allow (or disallow) transfers for each DVR.
4. Click the Save Preferences button near the top or bottom of the page.
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TiVo Desktop & Home Media Features
5. On the DVR, connect to the TiVo service to retrieve the new settings. To do this, go to TiVo
4
Central and select Messages & Settings, then Settings, then Phone & Network, then Connect
to the TiVo Service Now. Press SELECT to connect to the TiVo service.
Saving Recordings to DVD
Once you have TiVo recordings on your computer, you may want to save them on a DVD you
can play on your computer, or burn a DVD that you can play on other DVD players.
Saving vs. Burning DVDs
A DVD is a storage device, like a computer hard drive, or a floppy disk. You can save any kind
of file to a DVD, including recordings transferred from your TiVo DVR. This is just another
form of data storage.
You can find information about DVD
burning software that will work with
®
your TiVo recordings from a company called
Burning a DVD usually means creating a video DVD that will play in other DVD players, like
the one in your living room. Creating this kind of DVD requires additional DVD burning
software.
TiVo Desktop does not include DVD burning capability. However, there are many DVD
burning applications available for your computer. You can find more information at
TiVo recordings stored on a data DVD or CD will play back on any computer with TiVo
Desktop and your computer’s media player.
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TiVo Desktop & Home Media Features
4
Music & Photos
The Digital Music Player and Digital Photo Viewer let you use your DVR to play MP3 music
files and playlists, and view photos that are stored on a computer. Now you can enjoy your
digital music collection on the best sound system in the house, or watch slideshows of digital
photos in the comfort of your living room.
You can access more than just
®
Music & Photos from your TiVo DVR.
To use the Digital Music Player or Digital Photo Viewer, you need:
•
•
•
A TiVo DVR with a subscription to the TiVo service.
A computer connected to the DVR via a home network (see page 38).
File Types
TiVo Desktop plays music in the MP3 format, and supports playlists in the following formats
used by common music players: M3U, PLS, ASX, and B4S. On a Mac, TiVo Desktop works
with music organized by iTunes 3.0 or later.
TiVo Desktop for Windows works with digital photos in these formats: BMP, DIB, GIF, JPG,
PNG. TiVo Desktop for Mac works with digital photos organized by iPhoto 2.0 in these
formats: JPG, GIF, BMP, TIFF, and PNG.
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TiVo Desktop & Home Media Features
4
Playing Your Music and Viewing Your Photos
Using the Digital Music Player and Digital Photo Viewer is easy. Just select Music, Photos, &
More from TiVo Central®.
Listening to music on the DVR
On your computer, use TiVo Desktop to “publish” music that you want to access through your
DVR. (Publishing is a process that makes digital music and photos available to your DVR. It is
usually as simple as selecting music and clicking a Publish button.)
On your DVR, go to TiVo Central and select Music, Photos, & More. You should see a
selection something like “My Music on My Computer.”
When you select this, you’ll see a list of music you published with TiVo Desktop. Select the
music you want to listen to and press the PLAY button. In a few seconds, the music plays.
Viewing photos on the DVR
On your computer, use TiVo Desktop to “publish” photos that you want to access through your
DVR. (Publishing is a process that makes digital music and photos available to your DVR. It is
usually as simple as selecting photos and clicking a Publish button.)
On your DVR, go to TiVo Central and select Music, Photos, & More. You should see a
selection something like “My Photos on My Computer.”
Published music and photos aren’t
copied to your DVR, so they don’t
When you select this, you’ll see a list of the photos you published with TiVo Desktop. Select the
photos you want to view and press the PLAY button. In a few seconds, the photos start to appear
on your television screen.
consume space used by your recordings.
Publishing simply allows your DVR to
access the music and photos stored on
your computer.
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TiVo Desktop & Home Media Features
4
Multi-Room Viewing
Multi-Room Viewing lets you transfer programs from TiVo® DVRs and computers connected
to your home network. To use Multi-Room Viewing, each DVR in your home network must:
•
Be on the same TiVo service account. (The TiVo service subscription for each DVR must be
owned by the same person.)
•
•
•
Be connected to the same home network.
Have active TiVo service.
allowed by default.
Each DVR connected to your home network and enabled for transfers will list the other DVRs
(and connected computers) at the bottom of the Now Playing List.
Transferring a Program
To transfer a program from a DVR or computer within your home to another:
1. In Now Playing on the receiving DVR, select the DVR containing the program you want to
transfer. (DVRs connected to your home network appear at the bottom of the Now Playing
List.) This will be the sending DVR.
2. Press SELECT on the program you want to transfer. (You can’t transfer a program while the
same program is recording on the sending DVR.) Select “Watch on this TV.”
3. On the Getting Program screen, you can choose to watch the program as it is transferring, or
continue browsing the Now Playing List on the sending DVR or computer. If you watch the
program as it is transferring, you might experience intermittent delays in the transfer. You
may want to complete the transfer before viewing the program.
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TiVo Desktop & Home Media Features
4
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Settings
5
Audio Settings
From TiVo Central®, select Messages & Settings, then Settings, then Audio.
•
•
Sound Effects Volume. Change the volume or turn off the DVR’s sound effects (the tones
played when you press buttons on the remote control). The default is Medium.
Television Audio. Select the DVR’s default audio output option. You can choose to have the
default audio in stereo or mono, or have a secondary audio program (SAP) recorded when
one is available.
Secondary audio programs are generally audio broadcasts in a language other than English.
If you choose to record SAP and there is a secondary audio program, it will be recorded.
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Settings
5
Channel Settings
From TiVo Central®, select Messages & Settings, then Settings, then Channels.
If there is a change to your cable or
satellite subscription package, a TiVo
®
Channel List
message will inform you. Use Channel
Settings to ensure that your Channel List
reflects the change to your lineup.
This is the list of channels provided by your TV programming source (antenna, cable, or
satellite). The DVR uses this list to determine which channels to display in the guide and which
channels are available for recording programs. Features such as Search by Title, and WishListTM
searches look for programs only on channels selected on this channel list.
•
Channels You Receive. The Channel List screen displays the complete list of channels
available in the channel lineup you selcted during Guided Setup. You may not actually
receive or subscribe to some of these channels, or you may not wish to display them in the
guide, or search for programs on them.
Create a customized list of channels by pressing SELECT on each channel you want. A
square yellow check mark appears next to each channel you select. Press SELECT again to
remove the check mark. The list of selected channels is your Channels You Receive list.
•
Favorite Channels. Use Favorite Channels for channels you watch frequently. Include only a
few channels in this list, so that you can quickly look at what’s coming up on them using the
guide. See “Customizing the Guide” on page 32.
To indicate your Favorite Channels, press THUMBS UP® on each channel you want.
Changing Your Channel Lineup
If your channel list is incorrect, you can change your channel lineup by repeating parts of
Guided Setup. From the Channel List, press ENTER to display the Change Channel Lineup
screen. Follow the on-screen instructions to change your channel lineup.
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Settings
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Channel Changing
This selection appears only if you have a cable or satellite box.
Select Channel Changing if:
•
•
the DVR is having trouble changing channels on your cable or satellite box, or
you receive a new cable or satellite box.
Follow the on-screen instructions to repeat the parts of Guided Setup dealing with channel
changing. Select your cable or satellite box’s manufacturer, then complete the channel changing
tests to ensure that channels are changing correctly.
Any recordings scheduled to start while you access Channel Changing settings will be canceled,
because the DVR must change channels several times to complete these settings.
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Settings
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Display Settings
Even if you choose to turn off the front
panel lights, one of the LEDs on the
From TiVo Central®, select Messages & Settings, then Settings, then Displays.
•
Channel Banner. Control how the channel banner is displayed. Normally, when you change
channels, the channel banner is displayed for a few seconds. If you want it to disappear
quickly, select Clear Banner Quickly.
front panel will flash briefly when a button on
the remote is pressed. This indicates that the
DVR is receiving a signal from the remote.
•
Displays on the Front of the DVR. You can change the display of the lights on the DVR’s
front panel.
•
LED Lights. The DVR has LED (light emitting diode) lights on its front panel to indicate
when it is receiving power and when it is recording a program. You can choose to turn
off these lights.
•
Night Light. You can choose the brightness setting of the glow behind the TiVo® logo, or
turn it off entirely.
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Settings
5
The large version of the channel
banner has a shortcut to Parental
Parental Controls
Use Parental Controls to set limits on movie and television ratings, to lock specific channels,
and to prevent viewing of recorded programs that violate Parental Controls. From TiVo
Central®, select Messages & Settings, then Settings, then Parental Controls.
®
Controls, indicated by the padlock icon.
Select this icon to easily access Parental
Controls settings from live TV or recorded
programs.
The padlock icon in the channel banner shows the current state of Parental Controls.
Off. No password or controls set. The icon is dim and unlocked.
On. Password and controls are set. The icon is bright and locked.
Temporarily Off. Controls are set but turned off. The icon is bright and unlocked.
Changing Parental Controls Settings
You must enter your Parental Controls password to change any Parental Controls settings.
•
•
•
Turn on Parental Controls. Use the number buttons on the remote control to enter a four-digit
password, then enter the same password again for confirmation.
Turn off Parental Controls. Enter the password, and press SELECT. When Parental Controls
are off, the password is deleted and anyone can view any programs or watch any channels.
When you turn Parental Controls off,
®
your password is deleted. You may
Temporarily turn off Parental Controls. Either enter the password to watch a program or
channel, or select Temporarily Turn Off Parental Controls from the Parental Controls
screen. When Parental Controls are temporarily turned off, any program or channel can be
viewed, but the password is still required to change Parental Controls settings.
prefer to temporarily turn off Parental
Controls, so that another person in your
household does not choose a new
password.
•
Change the Password. While Parental Controls are on, select Change Password from the
Parental Controls screen. Enter a new password, then re-enter the new password to confirm.
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Settings
5
•
Auto Re-lock. When Parental Controls are temporarily turned off, they re-lock automatically
after four hours of no remote control activity. Parental Controls won’t re-lock in the middle
of a show. Use this setting to disable Auto Re-lock.
Rating Settings for TV and Movies
Movies originally meant for release to theaters have a different rating system from programs
made for TV. Use Parental Controls to set limits for both rating systems, as well as for specific
types of TV content. Any changes are saved automatically.
•
•
•
Set TV Rating Limits. When you select this setting, you’ll see a box listing all TV ratings.
Ratings shaded in green are not locked; ratings in red are locked. Use the UP/DOWN arrows
to adjust which ratings are locked.
Set Movie Rating Limit. When you select this setting, you’ll see a box listing all movie
ratings. Ratings shaded in green are not locked; ratings in red are locked. Use the UP/
DOWN arrows to adjust which ratings are locked.
Broadcasters are not required to
provide ratings for specific types of
content. If you want to be sure to block
programs that do not include ratings for
specific types of content, you will have to use
age-based ratings to block content.
Set TV Content Blocks. When you select this setting, you’ll see the types of content that are
marked by broadcasters and can be blocked. Select each type of content you want to block,
then use the UP/DOWN arrows to adjust which ratings are blocked (shaded in red).
Ratings in gray do not apply to that type of content. For example, a TV-Y program would
not have V-Violence content so there is nothing to block.
•
•
Block Unrated Programs. Some movies and TV programs are unrated. Use this setting to
block all unrated movies or TV programs.
Channel Locks. Lock individual channels so that a password is required to view any program
broadcast on those channels. A channel list appears with a padlock icon to the left of any
locked channels. Highlight a channel and press SELECT to add or remove a padlock icon.
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Settings
5
Recording Settings
From TiVo Central®, select Messages & Settings, then Settings, then Recording.
Recording Quality
Use this screen to set your DVR’s default recording quality. You can override the default when
of recording quality: Best, High, Medium, and Basic.
One hour of Best Quality equals about
3 hours of Basic Quality, 2 hours of
Basic quality takes up about one-third the space of Best quality, so it gives you about three times
the amount of space for programs. You may want to experiment with different levels and then
change your default. Some quality settings are better suited for certain kinds of programs, as
shown in the suggestions below.
Medium Quality, and 1.5 hours of High
Quality.
Recording Quality
Suggested Use
News
Basic
Medium
High
Daytime Talk Shows, Animation
Dramas, Films
Best
Sports, Action Movies
The DVR automatically uses Best Quality in live TV. For recordings, it uses the recording
quality you specified for that program using Recording Options. If that quality is not Best, you
may notice the difference when recording starts. The DVR cannot use two different recording
qualities for one recording.
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Settings
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TiVo Suggestions
Use this screen to turn automatic recording of TiVo Suggestions on or off. When automatic
recording is on (the default), TiVo Suggestions may be recorded if there’s available space.
Remember, recordings you schedule will never be deleted to make room for suggestions. Also,
if space is needed for your recordings, suggestions are the first programs to be deleted. For more
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Settings
5
Remote Control Settings
From TiVo Central®, select Messages & Settings, then Settings, then Remote Control.
Due to the great variety of TVs and
A/V receivers available, some makes
and models are not compatible with your
TiVo remote control.
Programmable Buttons
Some buttons on the TiVo remote are programmable; see the inside front cover of this guide for
details. To program the buttons:
If none of the listed codes works with your
equipment, try searching for “Code
article about performing a code search may
help you find a compatible code.
1. Follow the instructions on the Remote Control Setup screen. You have options to control
power, volume and mute on your TV, volume and mute on your A/V receiver (stereo
system), and input selection on your TV.
2. Press and hold the buttons indicated on the screen for about 5 seconds—until the red light at
the end of the remote lights up and stays on.
3. Try entering the first code listed on the screen. The red light on the remote flashes to indicate
it received the code. Test the button. If it doesn’t work, repeat the steps using the next code
on the list.
Resetting the Programmable Buttons
You can reset the all programmable buttons (TV POWER, VOLUME, MUTE, TV INPUT, and
the DVR SWITCH) at once. All the remote's buttons will return to the unprogrammed state of a
new remote. To reset the buttons:
1. Point the remote away from your DVR and cover the front end with your hand.
2. Press and hold the TV POWER and TiVo buttons simultaneously until the red light at the
end of the remote comes on, remains steady, then stays on when you release the buttons.
3. Press THUMBS DOWN® three times, then press ENTER.
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Settings
5
Controlling Two DVRs with the DVR Switch
DVRs from some manufacturers
If you have two DVRs, you can set up the remote so that it
will only send signals to one of them at a time. This will
prevent the remote control from changing channels on both
DVRs, and prevent you from accidentally deleting programs
you want to keep.
don’t respond to other
manufacturers’ remotes. If you have two
DVRs from different manufacturers, their
remotes may not conflict—and you may
not need to program the DVR SWITCH.
DVR
1
2
DVR SWITCH
3
1
2
Programming the DVR SWITCH
1. Cover the area around the shiny, dark plastic window on the front of either DVR (call this
DVR #2). Use a dark piece of cloth or a magazine—or anything else thick and opaque. This
prevents DVR #2 from receiving signals.
2. Point the remote control at the other DVR (DVR #1) and press the TiVo button. From TiVo
Central, select Messages & Settings, then Account & System Information, then System
Information. Press the DOWN arrow until you see Remote Address.
3. Move the DVR SWITCH to 1, then point the remote away from DVR #1 and cover the front
end of the remote with your hand.
Shield at least this
much of DVR #2
4. Press and hold the PAUSE and TiVo buttons simultaneously until the red light at the end of
the remote control comes on, remains steady, then stays on when you release the buttons
(about 5 seconds).
5. Point the remote control at DVR #1. Use the number buttons on the remote control to enter
the number “1.” Press the RIGHT arrow. On screen, the Remote Address changes to “1.”
6. Side 1 now controls DVR #1 only. You can test this by pressing the TiVo button.
7. Set up side 2 of the DVR SWITCH (or side 2 might still control both DVRs). First, make
sure your TV is displaying DVR #2. Then remove the cover from the plastic window of
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Settings
5
DVR #2 and cover the plastic window of DVR #1. Finally, go to the System Information
screen of DVR #2, and press DOWN arrow until you see Remote Address displayed.
By default, all DVRs and remote
controls have a Remote Address
8. Move the DVR SWITCH to 2. Repeat steps 4 and 5, above. Assign the number “2” to DVR
of “0” (zero). A remote control with a
Remote Address of “0” will control any
DVR, even one with an assigned code. A
DVR set to “0” will respond to any remote
control, even one with an assigned code.
This prevents you from becoming
accidentally “locked out” of controlling
your DVRs.
#2, then press the TiVo button to go to TiVo Central.
Now when you set the DVR SWITCH to 1, it will only control DVR #1—and when you set
it to 2, it will only control DVR #2.
Resetting the DVR SWITCH
1. Move the DVR SWITCH to 1.
2. Press and hold the PAUSE and TiVo buttons simultaneously for about three seconds, until
the red light at the end of the remote control comes on and remains steady.
3. Using the number buttons on the remote control, enter 0 (zero). The red light at the end of
the remote control will flash to indicate that the DVR SWITCH (either 1 or 2) is reset.
4. To complete the reset, move the DVR SWITCH to 2 and repeat steps 2 and 3.
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Settings
5
Video Settings
From TiVo Central®, select Messages & Settings, then Settings, then Video.
If you change your TV programming
source, for example, by changing
•
•
TV Aspect Ratio. Aspect ratio refers to the proportions of your TV screen. A standard TV
screen ratio is 4:3. Wide screen TVs are 16:9. Select the type of screen your TV has.
from cable to satellite service, you need to
Video Hookup. Use this setting if you change the cable that connects video from your cable
or satellite box to your DVR. Follow the on-screen instructions. If you don’t have a cable or
satellite box, this setting is not available.
•
Video Smoothing. If you used a Coaxial RF cable to connect video to your DVR, this option
is available. Use this setting to smooth the video, which will decrease the static and improve
the picture on these channels. However, it will cause images on all channels carried to your
DVR on a Coaxial RF cable to lose some sharpness.
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Settings
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Phone & Network Settings
The DVR makes regular connections
to the TiVo service to get updated
From TiVo Central®, select Messages & Settings, then Settings, then Phone & Network. The
information displayed on the Phone & Network screen depends on how your TiVo DVR is set
to connect to the TiVo service: using your home phone line, or using a broadband Internet
connection through a home network.
program listings and other information. The
connection usually lasts less than five
minutes. From time to time, your DVR may
receive service updates. In such cases, the
connection time may be longer.
The title of the Phone & Network settings screen reflects the type of connection the DVR is set
to use. From this screen you have these options:
•
Connect to the TiVo service now. Normally, you don’t need to select this option—the DVR
connects to the TiVo service automatically every other day or so (or every few hours if it
connects via broadband Internet). After you start the connection, the status of the connection
is displayed. You can watch live TV, set up recordings, and search for programs while the
connection is in progress.
The Phone & Network screen includes
details about the last successful connection
to the TiVo service.
•
•
•
•
Change phone or network settings. See page 59 and page 61.
Use network instead. Appears if your DVR is set to connect by phone.
Use phone instead. Appears if your DVR is set to connect by network.
Test phone or network connection. Select this to start a test connection to the TiVo service.
You may need to use this option for troubleshooting or if you change your phone or network
settings. Test connections are brief.
•
Phone & Network Troubleshooting. Select this to get troubelshooting tips. For more
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Settings
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Phone Settings
Dial-In Number. This is the phone number the DVR dials to connect to the TiVo service.
In some areas, local and long
distance toll charges may apply. You
1. Select Dial-In Number. The Area Code screen appears.
are responsible for any telephone charges.
2. Use the number keypad on the remote to set the area code, then press SELECT. If you
change area codes, the TiVo DVR will make a brief connection to get a list of dial-in
numbers for that area code.
3. Use the UP/DOWN arrow to choose one of the listed phone numbers, then press SELECT.
If your area code has no access numbers, press LEFT arrow to return to the Area Code
screen and try a nearby area code.
4. Choose which dialing format the DVR should use.
5. Confirm whether or not you have moved to a different ZIP Code.
6. The DVR then tests the connection by dialing the new number.
Dial Prefix. Select this if you normally dial a prefix before making a phone call (for example, if
you need to dial “9” to get an outside line). Use the number keys on the remote control to enter
the prefix. Press the PAUSE button after you have entered the prefix. This will insert a comma,
which creates a two second pause after the prefix is dialed.
Call Waiting Prefix. The DVR can disable call waiting while it is connecting to the TiVo service.
Without a call waiting prefix, the DVR may drop its connection and allow incoming calls to ring
through, depending on your phone system. The DVR will try connecting again later.
The most common code that phone companies use to disable call waiting is *70 (check with
your phone company to find out how to disable call waiting in your area). Press CLEAR to enter
a star (*). Press the PAUSE button after you have entered the prefix to insert a comma, which
creates a two second pause after the prefix is dialed.
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Settings
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Tone/Pulse Dialing. If your phone system uses pulse dialing rather than tone dialing, change the
setting to pulse here. (Most phone systems are tone.)
If you are experiencing “Failed, Line
unavailable” errors, or if the DVR is
Availability Detection. When Availability Detection is on, the DVR checks whether the phone
line is in use which allows it to avoid disrupting a call in progress.
®
not making phone connections, you may
have a low-voltage phone system that the
DVR cannot detect. In this case, it’s best to
have Availability Detection off.
This setting is off by default. With Availability Detection turned off, if you have another
modem call in progress (on your computer or other device), that call may be disrupted if the
DVR attempts to call the TiVo service. If you have a standard dial tone, and Availability
Detection is off, make sure Dial Tone Detection is on.
Dial Tone Detection. This setting is on by default. If you leave it on, the DVR will check for a
dial tone before it starts dialing. However, if you have a non-standard dial tone, or a stuttering
dial tone (as some voice messaging systems have), the DVR will be unable to detect the dial
tone and will not make its call.
With Dial Tone Detection and
Availability Detection both turned
off, if you happen to be talking on the
phone when the DVR tries to connect you
will hear the its modem dial.
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Settings
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Network Settings
Network Settings is different depending on the type of home network your TiVo DVR is
connected to: Wired (Ethernet) or Wireless.
For the more information about connecting your DVR to a home network and using Home
Wired (Ethernet) Network Settings
Wired (Ethernet) settings are usually automatic. If you plug in a compatible Wired (Ethernet)
adapter, the DVR will inform you if you need to specify any network settings.
Wireless Network Settings
Firmware Update. If the wireless adapter you connected requires a firmware update, the DVR
informs you. Press SELECT to begin the firmware update.
Wireless Network Name. Wireless networks have a
network name (sometimes called an SSID for Service
Set Identifier).
This screen lists the names of nearby wireless networks
that your DVR has been able to identify. If you have a
wireless router (or wireless access point) and you did
not set a network name, your network is probably using
a name supplied by the router’s manufacturer.
You must use capital and lowercase
letters appropriately when entering a
®
network name. To find a network named
“My Network” you must capitalize the “M”
and “N”; entering “my network” won’t work.
Use THUMBS UP® and THUMBS DOWN® to
If your network’s name is listed, select it. (You may be
able to see more network names by pressing CHAN DOWN to scroll down the screen.)
Otherwise, select Enter Network Name, then select Done Entering Text when you are finished.
change to uppercase or lowercase.
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Settings
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Network Password Format. Choose a format or select My Network Doesn’t Have a Password.
•
Hexadecimal (preferred). Enter a hexadecimal password using the onscreen grid and the
arrow buttons on the remote. It doesn’t matter if a letter is uppercase or lowercase. Some
hexadecimal passwords contain only numbers. Select Done Entering Text when you are
finished.
•
Alphanumeric. Enter an alphanumeric password using the onscreen grid and the arrow
buttons on your remote. You must use capital and lowercase letters appropriately. For
example, if your password is “MyPassword”, entering “mypassword” will not work. Use
THUMBS UP and THUMBS DOWN to change to uppercase or lowercase. Select Done
Entering Text when you are finished.
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Settings
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Messages
From time to time, you may receive messages from the TiVo service or internal alerts from your
DVR. Messages may alert you to new TiVo service features, important TV schedule changes,
channel lineup changes, or other information.
When you receive a new message:
•
•
The TiVo Central® screen will display the option Read New Messages & Settings.
The large version of the channel banner will display a bright envelope icon.
To read messages:
1. Go to TiVo Central and select Read New Messages & Settings.
You can also access Messages from the large channel banner while watching live TV or
recordings. Use the DOWN arrow to select the envelope icon and press SELECT.
2. Select Read New Messages. A list of all of your messages appears. Messages you have not
yet read are marked with an envelope icon:
3. Use the UP/DOWN arrows to highlight a message, then press SELECT to read it. Use
CHAN UP/DOWN to page through a message if it doesn’t fit on the screen.
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Settings
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Account & System Information
The Account & System Information screen provides general information about your DVR and
your TiVo® service account. From TiVo Central®, select Messages & Settings, then Account &
System Information.
•
•
•
System Information. You’ll need some of the information provided here if you contact
Customer Support. Select System Information to find your TiVo service number, DVR
manufacturer, model number, software version, storage capacity, and information about
recent connections to the TiVo® service. Use the CHAN UP/DOWN button to see the rest of
the screen.
Media Access Key. TiVo DVRs in your home network share a Media Access Key. Your
Media Access Key keeps TiVo recordings secure, and prevents them from being played or
transferred outside your home network. Your Media Access Key is tied to your TiVo service
account, and you’ll be prompted to enter it when you install TiVo Desktop on your
computer.
Copyright & Trademarks. This screen contains copyright, trademark and licensing
information for the TiVo service.
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Settings
5
Restart or Reset System
From TiVo Central®, select Messages & Settings, then Restart or Reset System. You may need
to restart your DVR as a routine troubleshooting step. Other options on this screen erase
information or restore original factory settings. Selecting any of these options displays a
warning. To continue, press THUMBS DOWN® three times, then ENTER.
•
Restart the TiVo DVR. Shuts down the DVR and starts it up again. This will not affect
recorded programs, Season PassTM recordings, WishListTM searches, or TiVo Suggestions.
•
Repeat Guided Setup. You must repeat Guided Setup if you move or if you change your
cable or satellite provider. Repeating Guided Setup will reset your Channel Lists. This will
not affect recorded programs, Season Pass recordings, WishList searches, or TiVo
Suggestions.
•
•
Clear Thumb Ratings and Suggestions. Removes all Thumbs Up and Thumbs Down ratings
and deletes the list of TiVo Suggestions. This does not delete TiVo Suggestions that have
already been recorded.
Clear program information & To Do List. Clears all program information, cancels all Season
Pass recordings and everything in the To Do List, and removes all Thumbs Up and Thumbs
Down ratings. This does not delete programs in the Now Playing List. The DVR acquires
new program information during the next connection to the TiVo service. Completing this
process may take over an hour.
•
Clear & delete everything. This option restores the DVR’s original factory settings. Clears all
Season Pass recordings, WishList searches, Thumbs Up and Thumbs Down ratings, TiVo
Suggestions, Now Playing List recordings, program information, To Do List and setup
information, including channel lists and Parental Controls. Completing this process may
take over an hour.
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Settings
5
Standby
If you used only RF coaxial cables to
connect your TV programming
You can put your DVR in Standby mode by selecting Standby from Messages & Settings. To
return to normal mode from Standby, press the TiVo button or LIVE TV button.
®
When the DVR is in Standby:
source (antenna or cable) to the DVR, and
also to connect the DVR to your TV,
Standby mode allows RF signal pass-
through.
•
•
Your TV shows a black screen and the lights on the front of the DVR go out.
Programs that are being recorded or are scheduled to record will still be recorded. If a
program is being recorded, the red light will turn on.
•
•
The DVR will still connect to the TiVo® service. If the DVR is connecting, the yellow light
will turn on.
This means you can watch channels on
your RF program source using your TV’s
tuner instead of the DVR’s tuner—and that
means you can watch one channel while
recording another! Keep in mind, you won’t
have TiVo service functionality in live TV
(pause, rewind, etc.) while the DVR is in
Standby.
If you temporarily turned off Parental Controls, Standby mode re-enables them. See page 50
for more on Parental Controls.
•
•
The DVR will continue to save a portion of live TV—up to 30 minutes of programming.
If live TV is paused when Standby is selected, the DVR will remain paused for up to 30
minutes.
•
If the program guide was set to display a category filter, filtering will be turned off.
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Copy Protection, Privacy, and the TiVo Service
Copy Protection and the TiVo Service
The TiVo service allows you to enjoy many kinds of media content: television programs,
movies, digital music and photos, and new forms of entertainment delivered by broadband.
Copyright is a form of legal protection provided to the authors of media content. Copyright
holders may set limits on how their content may be used. And content providers may restrict or
limit the ability to record, display, view or transfer any particular program using a variety of
copy protection mechanisms.
Different types of content may require different types of copyright protection. For example,
broadcast programs may be encoded with rules that specify how long a program can be saved,
whether it can be copied to another device, or whether it can be recorded at all.
TiVo, along with all other licensees of copyright protection technology, respects the rules
defined by the copyright holder. As such, the TiVo service incorporates technology that ensures
that you are allowed to enjoy the content, and that the copyright holder is protected.
The rest of this chapter provides the full text of the TiVo Privacy Policy and Service Agreement.
These documents include more detailed information about copyrighted content accessed
through the TiVo service (see section 5 of the TiVo Service Agreement on page 81). To
accommodate changes to the TiVo service, the Privacy Policy and Service Agreement are
updated from time to time. You can always find the latest versions of these documents online at
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Copy Protection, Privacy, and the TiVo Service
TiVo Privacy Policy
shows you-as an individual or household- have watched, recorded, or
rated with “Thumbs Up” or “Thumbs Down.” NOTE: If your TiVo
DVR is receiving the TiVo Basic service, you may not be able to
consent to TiVo’s collection of your Personally Identifiable Viewing
Information from that TiVo DVR.
TiVo does collect Anonymous Viewing Information; that is,
information about viewing choices made while using your TiVo DVR,
but that does not identify you as an individual or household. In other
words, there is no personally identifiable information associated with
your Anonymous Viewing Information that could identify the
Anonymous Viewing Information as coming from you or your
household.
TiVo also collects Diagnostic Information from a small number of
randomly sampled TiVo DVRs for quality control purposes. If you
subscribe to the TiVo Plus service and don't want your Anonymous
Viewing Information and Diagnostic Information used in any way,
simply tell us by writing to us or calling us at 1-877-367-8486.
If you affirmatively elect to engage in a commercial transaction such as
by responding to an advertisement or promotion, TiVo will collect and
disclose your Commerce Information (as defined below) to the
commerce partner fulfilling the transaction.
If you affirmatively elect to use the Online Scheduling feature of the
TiVo Plus service or download content to your TiVo DVR using a TiVo
content delivery service (“CDS”), TiVo will collect the Personally
Identifiable Viewing Information associated with fulfillment of your
individual request(s). Use of the Online Scheduling feature or content
delivery service, however, does not change your privacy preferences
with respect to viewing choices made in the privacy of your household.
PREAMBLE
TiVo Inc. (“TiVo”) is committed to protecting the privacy of your personal
information. The TiVo Privacy Policy is published on the World Wide Web
but we encourage you to check the web site or call us for a copy of the
current Privacy Policy.
•
•
This Privacy Policy applies to your use of the TiVo service (also known as
the TiVo Plus service) and/or the TiVo Basic service, as the case may be.
For purposes of convenience only, the TiVo service (also known as the
TiVo Plus service) and the TiVo Basic service are each referred to
individually as the “TiVo service” in this Privacy Policy. Where the Privacy
Policy differs depending on the type of service you have, that difference
will be noted. Use of your TiVo® Digital Video Recorder (referred to in this
Privacy Policy as your “TiVo DVR”) with the TiVo service will signify
your acceptance of this Privacy Policy. Thank you for using the TiVo
service!
•
•
SUMMARY OF THE TIVO PRIVACY POLICY
TiVo knows how important personal privacy is to you, so we have designed
our system and established strict policies to help protect the privacy of your
Personally Identifiable Viewing Information. In summary, we want you to
know that:
•
The TiVo DVR collects certain types of information from its users,
including Anonymous Viewing Information, Diagnostic Information,
Commerce Information, and Service Information (each as defined
below).
•
TiVo does not collect or access any Personally Identifiable Viewing
Information (as defined below) from your TiVo DVR without your
prior consent. Absent your consent, TiVo does not keep track of what
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Copy Protection, Privacy, and the TiVo Service
•
•
TiVo intends to make available new services in the future. These
services will be governed by the privacy policies of the respective
service providers.
By using your TiVo DVR and the TiVo service, you consent to the
provisions of this Privacy Policy including the privacy preferences set forth
in Section 4.1. This Privacy Policy explains our commitments to your
privacy in the following areas:
NOTE TO TIVO BASIC SERVICE CUSTOMERS: If your TiVo DVR
is receiving the TiVo Basic service, you may not (i) be able to opt out of
our collection of Anonymous Viewing Information and Diagnostic
Information from that TiVo DVR, (ii) opt out of your receipt of
communications we send you in the event you provide us with Contact
Information (though you are not required to provide us with any
Contact Information as to that TiVo DVR), (iii) engage in commerce
transactions from that TiVo DVR, (iv) use content delivery services
with that TiVo DVR; (v) use the Online Scheduling feature with that
TiVo DVR, or (vi) be able to change your privacy preferences to allow
TiVo to collect Personally Identifiable Viewing Information from that
TiVo DVR.
1
Our User Information Definitions
In discussing the kind of information TiVo collects, it is important to
distinguish between anonymous information and other information that
specifically identifies you or your household. Too often people refer to
“personal information” or “personally identifiable information” without
really making clear what they mean. TiVo has developed the following
definitions to help clarify this important issue. We use “User Information”
as a general term that refers to any information relating to you or your use
of the TiVo service. The following are more specific types of User
Information.
•
NOTE TO CUSTOMERS WITH MORE THAN ONE TIVO DVR:
Generally, TiVo will cause all of all the TiVo DVRs on your account
receiving the TiVo Plus service to have the same “opt” status. See Sec.
2.9 of the Privacy Policy for further details.
1.1 “Account Information” means information about you and your TiVo
DVR, including your Contact Information (defined below) and other
information linked to your Contact Information such as the model and
Service Number of your TiVo DVR, your ZIP code, software version
used, your TV programming source (cable, satellite or an antenna), the
type of cable hook-up (digital or analog) and level of TiVo service
(TiVo Basic, TiVo Plus, premium services, etc.), privacy preferences,
and the cable or satellite box model that you use. You provide us with
this information when (a) you set up your TiVo DVR with TiVo Basic
service or (b) when you register as a user of the TiVo Plus service. This
Service Information (defined below) is sent to TiVo on an ongoing
basis to enable TiVo to provide the TiVo service to your TiVo DVR.
Account Information also includes information we may receive about
you in a communication from you or a Third Party. Account
TIVO PRIVACY POLICY
Please read this Privacy Policy carefully. It provides important information
on how your privacy is protected when using the TiVo service.
In order to provide you with a better, more satisfying television experience,
TiVo Inc. (“TiVo”) collects and uses certain types of information, as
described in this Privacy Policy. The User Information (defined below) you
provide to the TiVo Digital Video Recorder (referred to in this Privacy
Policy as your “TiVo DVR”) in your house and to us at TiVo enables your
TiVo DVR to select programs you want it to record and, if you are TiVo
Plus service user, to suggest programs you might enjoy.
Information does not include any Personally Identifiable Viewing
Information, or Anonymous Viewing Information, as defined below.
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Copy Protection, Privacy, and the TiVo Service
a
“Contact Information” means information that allows someone to
identify or contact you, including, for example: your name, address,
telephone number, and e-mail address. Contact Information is a
subset of Account Information and is thus linked to your TiVo
DVR's Service Number. Your ZIP code by itself, while part of your
address, is not Contact Information because your ZIP code alone
does not allow someone to identify or contact you. NOTE: If your
TiVo DVR is receiving the TiVo Basic service, you are not required
to provide TiVo with any Contact Information from that TiVo
DVR.
1.3 “Anonymous Viewing Information” means information about
viewing choices that you and those in your household make while using
your TiVo DVR, but is not associated with or linked to any Contact
Information. Your TiVo DVR sends Anonymous Viewing Information
to TiVo on an ongoing basis. This information allows TiVo to know
that a TiVo service user from a particular ZIP code watched certain
programming but we are unable to associate those viewing choices with
you. If you use the TiVo Plus service, you may request that TiVo block
the collection of Anonymous Viewing Information from your TiVo
DVR as described in Section 4.1. NOTE: If your TiVo DVR is
receiving the TiVo Basic service, you may not opt out of TiVo’s
collection of Anonymous Viewing Information from that TiVo DVR.
b
“Service Information” means information necessary for TiVo to
provide service to your TiVo DVR. Examples of Service
Information include your software version number, your TV
programming source, level of service, and the success status of the
last attempted service connection (e.g., periodic call). This
information is always transmitted to TiVo when connected to the
TiVo servers.
1.4 “Diagnostic Information” means a log file containing detailed
information about the operation of your TiVo DVR, such as memory
consumption, user interface response time, disk space, enclosure
temperature, and enclosure fan speed. Diagnostic Information logs
contain your TiVo DVR’s Service Number and are thus associated with
your Account Information. If you use the TiVo Plus service, you may
request that TiVo block the collection of Diagnostic Information logs
from your TiVo DVR as described in Section 4.1. NOTE: If your TiVo
DVR is receiving the TiVo Basic service, you may not opt out of TiVo's
collection of Diagnostic Information from that TiVo DVR.
1.2 “Personally Identifiable Viewing Information” means information
about the viewing choices that you and those in your household make
while using your TiVo DVR, if that information is linked to or
associated with your Account Information. Your TiVo DVR stores your
viewing information so that it may recommend viewing choices and
personalize your viewing experience. We have worked very hard to
design our system to ensure that no Personally Identifiable Viewing
Information may be sent to TiVo without your express consent. If you
use the TiVo Plus service, you may choose to consent to TiVo’s
collection of Personally Identifiable Viewing Information by changing
your privacy preferences as provided in Section 4.1. NOTE: If your
TiVo DVR is receiving the TiVo Basic service, you may not be able to
consent to TiVo’s collection of Personally Identifiable Viewing
Information from that TiVo DVR.
1.5 “Commerce Information” means personally identifiable information
that enables a commerce partner to fulfill your request to participate in a
promotion or transaction. From time to time, TiVo may present special
offers and/or enable you to purchase goods and services from TiVo, or
Third Party advertisers or promoters. You would be informed of such
offers on screen while using the TiVo Plus service. Should you decide
to take advantage of such an offer or engage in a transaction, TiVo will
collect and communicate your relevant Contact Information and your
interest in a specific offer or transaction to the commerce partner
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Copy Protection, Privacy, and the TiVo Service
sponsoring the promotion or transaction. In addition to fulfilling your
request, that commerce partner may also use your Commerce
your e-mail address to communicate with you regarding new services,
and to exclude you from offers for services you may already have. If
you use the TiVo Plus service, we also use such information to create
your account with TiVo and to bill you for the TiVo Plus service.
Knowing your ZIP code, programming source, and information about
your cable or satellite box model allows us to determine which
programming information (e.g., times and channels of programs) to
send to your TiVo DVR.
Information to send you other information in which you might be
interested consistent with its own privacy policies. This information is
collected and disclosed by TiVo only upon your affirmative response to
an offer. NOTE: Depending on your level of TiVo service and the
model of your TiVo DVR, such features may not be available to you.
1.6 “Feature-Generated Request Information” means personally
identifiable information about television programming or other content
that you request your TiVo DVR to record or identify using a content
delivery service, a feature offered by a Third Party, or using a TiVo
feature, such as TiVo Online Scheduling. Should you decide to use such
a feature or service, TiVo will collect the Personally Identifiable
Viewing Information associated with the fulfillment of your recording
(or scheduling conflict) request. TiVo may use this Personally
Identifiable Viewing Information as described in Section 2.2. If the
feature or service is offered by a Third Party, TiVo will communicate to
the Third Party the necessary Personally Identifiable Viewing
Information to complete the transaction. In the case of Third Party
service providers, the use of this information will be governed by the
privacy policy of the respective Third Party service provider. TiVo
collects this information only upon your affirmative choice to use a
particular feature. NOTE: Depending on your level of TiVo service and
the model of your TiVo DVR, such features may not be available to
you.
We use your Account Information to communicate with you about
upcoming features in the TiVo service or promotions that might interest
you. If you use the TiVo Plus service, you may opt not to receive
communications in the future as explained in Section 4.1. We also use
your Account Information in aggregate form (i.e., excluding any
Contact Information) to generate demographic profiles of our users as a
whole to assist us to, for example, identify future users of the TiVo
service or other services. NOTE: If your TiVo DVR is receiving the
TiVo Basic service, and you choose to provide us with Contact
Information, you may not opt out from receiving communications in the
future. However, you are not required to provide us with any Contact
Information so long as that TiVo DVR is receiving the TiVo Basic
service.
2.2 Personally Identifiable Viewing Information. Your TiVo DVR uses
your viewing information to tune, schedule, and record programs. If
you have the TiVo Plus service, your TiVo DVR also uses your viewing
information to recommend programs for you. Your TiVo DVR may
also use this viewing information to select advertisements or other
promotions for you that you may be interested in. TiVo does not receive
the Personally Identifiable Viewing Information stored on your TiVo
DVR without your consent. Absent your consent, no “tag” is added to
the Anonymous Viewing Information transmitted from your TiVo DVR
2
Use of User Information
2.1 Account Information. We use your Account Information to establish
and provide you with your TiVo service, provide the necessary
resources to your TiVo DVR, offer you new services when they are
available, and other legitimate business purposes. For example, we use
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Copy Protection, Privacy, and the TiVo Service
to TiVo that would enable TiVo to identify the TiVo DVR from which
it came.
collection of Anonymous Viewing Information and Diagnostic
Information pursuant to the terms and conditions of this Privacy Policy.
If you expressly choose to allow TiVo to collect your Personally
Identifiable Viewing Information, TiVo may use this information for
surveys, audience measurement, and other legitimate business
purposes.
2.8 Reverting to the TiVo Basic Service. If you decide to terminate your
TiVo Plus service, and your TiVo DVR is eligible to receive the TiVo
Basic service, that TiVo DVR will retain the opt status that it had when
the TiVo Plus service is terminated. NOTE: Your TiVo DVR may not
be eligible to receive the TiVo Basic service. Consult your User’s
Guide to determine if your TiVo DVR is eligible to receive the TiVo
Basic service.
2.3 Anonymous Viewing Information. We use Anonymous Viewing
Information to develop reports and analyses about what programs,
advertisements, and types of programming our users (as a whole or in
subgroups) watch or skip, for other programming or advertising
research, and for any other legitimate business purpose. For example,
we use Anonymous Viewing Information to develop inferences that
people who watch show X also watch show Y. We also use Anonymous
Viewing Information to help with the investigation of technical issues
with our systems.
2.9 TiVo Customers with Multiple TiVo DVRs. TiVo will cause all of the
TiVo DVRs on your account to have the same “opt” status. This means
that if you opt out of our collection of Anonymous Viewing Information
and Diagnostic Information from one TiVo DVR, we will not collect
Anonymous Viewing Information and Diagnostic Information from any
of the TiVo DVRs. If you request that TiVo collect your Personally
Identifiable Viewing Information from one TiVo DVR, TiVo will
collect Personally Identifiable Viewing Information from all of the
TiVo DVRs on your account.
2.4 Diagnostic Information. TiVo collects Diagnostic Information logs
from a small number of randomly sampled TiVo DVRs for quality
control and technical troubleshooting purposes.
3
Disclosure of User Information
2.5 Commerce Information. TiVo uses Commerce Information as
described in Section 1.5.
3.1 Generally. We disclose aggregated Account Information and
aggregated Anonymous Viewing Information and any reports or
analyses derived therefrom, to unaffiliated third parties including
advertisers, broadcasters, consumer and market research companies and
other organizations (“Third Parties”).
2.6 Feature Generated Requests Information. TiVo uses Feature
Generated Request Information for the purposes described in Section
1.6.
2.7 Activating the TiVo Plus Service. When you activate a TiVo DVR
that was receiving TiVo Basic service to receive the TiVo Plus service,
and it is the only TiVo DVR on your account receiving the TiVo Plus
service, your TiVo DVR will provide Anonymous Viewing Information
and Diagnostic Information to TiVo. You may opt in to the collection of
Personally Identifiable Viewing Information or opt out of TiVo’s
3.2 Manufacturing and Service Provider Partners. In certain instances
we will disclose to our hardware manufacturing partners and service
provider partners (for example DIRECTV) the Account Information of
users who have a DVR made by that manufacturing partner or receive a
service from that service provider partner. However, TiVo contractually
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binds our manufacturing and service provider partners to comply with
the provisions of this Privacy Policy. Our manufacturing and service
provider partners are legally liable for misuse of User Information.
promoter, TiVo will collect and disclose your Commerce Information
to the commerce partner sponsoring and/or fulfilling the promotion. In
addition to fulfilling your request, that commerce partner may also use
your Commerce Information to send you other information in which
you might be interested consistent with its own privacy policies. This
information is disclosed only upon your affirmative response to an
offer. NOTE: Depending on your level of TiVo service and the model
of your TiVo DVR, such features may not be available to you.
3.3 Contractors and Vendors. We use contractors to help with some of
our operations. Some of these contractors will have access to our
databases of User Information on a temporary basis for specific tasks.
TiVo also uses vendors to help with certain aspects of its operations,
which may require disclosure of your User Information to them. For
example, TiVo may use a vendor to communicate with you (via
telephone, e-mail, or letter) about your TiVo service or upcoming
features or services, to mail rebate checks, to generate demographic
profiles based on User Information of current TiVo service users, and to
perform other work that we may need to outsource. If you are a TiVo
Plus service user, TiVo may additionally use a vendor to process and
collect payment for your TiVo Plus service via your credit card. TiVo
contractually binds these contractors and vendors to use your User
Information only as necessary to perform the services they are asked to
perform. Such contractors and vendors are legally liable for misuse of
User Information.
3.6 Factors Beyond Our Control. Your privacy is very important to us.
Due to factors beyond our control, however, we cannot fully ensure that
your User Information will not be disclosed to Third Parties. For
example, we may be legally obligated to disclose User Information to
local, state or federal governmental agencies or Third Parties under
certain circumstances (including in response to a subpoena), or Third
Parties may circumvent our security measures to unlawfully intercept or
access your User Information.
4
Your Choices Regarding User Information
4.1 Limits on TiVo’s Collection, Use, and Disclosure of User
Information. The default privacy preferences, to which you hereby
consent, do not allow TiVo to collect Personally Identifiable Viewing
Information, but do allow TiVo to collect, use, and disclose
Anonymous Viewing Information and Diagnostic Information logs, in
addition to Account Information, in manners consistent with this
Privacy Policy. Commerce Information is collected, used, and disclosed
only upon your affirmative response to an offer. Feature-Generated
Request Information is collected, used, and disclosed only upon your
affirmative choice to use a particular feature. NOTE: Depending on
your level of TiVo service and the model of your TiVo DVR, such
features may not be available to you.
3.4 The “Corporate Family.” TiVo may share some or all of your User
Information with any parent company, subsidiaries, joint ventures, or
other companies under a common control (collectively “Affiliates”). In
such event, TiVo will require its Affiliates to honor this Privacy Policy.
If another company acquires TiVo, or acquires assets of TiVo that
comprise or include your User Information, that company will possess
the User Information collected by TiVo and it will assume the rights
and obligations regarding your User Information as described in this
Privacy Policy.
3.5 Commerce Partners. When you elect to participate in a special offer
or engage in a transaction with TiVo or a Third Party advertiser or
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Even though Anonymous Viewing Information and Diagnostic
Information do not include any Contact Information, if your TiVo DVR
is receiving the TiVo Plus service, you may request that TiVo block the
collection of Anonymous Viewing Information and Diagnostic
Information from your TiVo DVR. If your TiVo DVR is receiving the
TiVo Plus service, you may further opt not to receive communications
that we send to you based on your Account Information; provided,
however, that we will still send you communications TiVo deems
important regarding your TiVo Plus service. If you make this choice,
you understand that we will not be able to inform you about any
upcoming features, improvements, or promotions regarding your TiVo
Plus service. In all cases, however, we will collect and use your
Account Information (including Service Information) to enable us to
provide your TiVo DVR with the TiVo Basic service and the TiVo Plus
service. If your TiVo DVR is receiving the TiVo Plus service, you may
choose to change your privacy preferences to allow TiVo to collect
Personally Identifiable Viewing Information from your TiVo DVR.
practicable. In addition, we will take commercially reasonable steps to
propagate those changes to Third Parties with whom we may have
shared such information pursuant to this Privacy Policy.
4.3 How to Delete Information. Should you decide to discontinue your
TiVo Plus service, you may make that request by telephone or mail and
we will suspend billing for the TiVo Plus service. After you discontinue
the TiVo service, TiVo will maintain your Account Information only as
long as necessary for business purposes. In addition, although we delete
your Account Information from our “live” database, your Account
Information may remain in our archives and records until they are
destroyed. NOTE: If your TiVo DVR is eligible to receive the TiVo
Basic service then upon termination of the TiVo Plus service you may
elect to continue receiving the TiVo Basic service. In such a case, TiVo
may maintain your TiVo Plus service Account Information until such
time as your TiVo Basic service is terminated. Consult your User's
Guide to determine if your TiVo DVR is eligible to receive the TiVo
Basic service.
If you are a TiVo Plus customer and you would like to change your
privacy preferences, you must either (a) send TiVo a signed written
request at the address set forth in Section 8.3, or (b) call us at 1-877-
367-8486 to request a change. NOTE: Please see Sections 2.7, 2.8, and
2.9 above for important provisions if you have a TiVo DVR eligible to
receive the TiVo Basic service and if you have multiple TiVo DVRs.
5
Comment Regarding Children.
TiVo feels strongly about protecting the privacy of children and encourages
parents to be involved in the television viewing of their minor children by,
for example, limiting the types of content minor children can watch.
6
Separate Rules for the TiVo Web Site.
4.2 Review and Update of Account Information. We believe you have
a right to know your Contact Information, billing information, and
privacy preferences collected and stored by TiVo and to update or
change such information you believe is incorrect. You may make a
request by telephone, mail, or via the web (if and when available) to
review such information and we will mail you a printout of such
information. If you request that certain parts of such information be
changed, we will make the changes to the extent commercially
We have a separate privacy policy that covers activities on our web site.
However, if you register for TiVo service on the Web, or log in to your
account preferences page (when available) to make changes to your account
or request services, this Privacy Policy will apply to the User Information
you provide to us in those instances. If you use the TiVo web site to access
certain features or services such as Online Scheduling, we may institute
amendments and modifications to this Privacy Policy addressing the
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handling of your information in providing you such features or services to
which you must agree if you wish to use such features or services.
company, including TiVo, can fully eliminate security risks associated with
User Information.
7
Home Network Applications.
9
General
TiVo DVRs connected to a home network may be able to discover Third
Party applications on your personal computer or other network servers that
can be accessed on your DVR. These applications are identified on the
TiVo menu with a computer icon and may not conform to TiVo’s privacy
policy. You understand and acknowledge that TiVo is not responsible for
any such Third Party applications you choose to access. We caution you not
to enter any personal or sensitive information (such as social security or
credit card numbers) while using an application unless you have verified it
is from a source that you trust.
9.1 Future Features, Services, and Amendments to this Privacy
Policy. We may add to or upgrade the TiVo service to provide you with
new features on an ongoing basis. We may also make available new
services in the future. New services will be governed by the privacy
policies of the respective service provider. To the extent that any new
features or services may require amendments to this Privacy Policy to
describe the treatment of User Information, these amendments are
effective upon notice to you. In the event that we make a substantial and
material change to our treatment of User Information, such as a change
in the way that we collect, use, or disclose Personally Identifiable
Viewing Information, we will notify you of such planned change and
offer you the opportunity to alter your privacy preferences.
8
Security of User Information.
When you contact us by e-mail or phone regarding your TiVo service, we
ask you for certain Account Information—in order to verify your identity—
before accepting requests to make changes to your TiVo service. We take
these steps to ensure that only you or a household member who knows your
Account Information will be able to access or change your User
Information.
9.2 Technical Problems. Even though TiVo has taken significant steps to
ensure that your User Information is never collected, used, or disclosed
by TiVo except as set forth by this Privacy Policy, technical mistakes
are possible. If such a mistake takes place, we will take commercially
reasonable steps to correct it.
TiVo uses industry-standard methods such as encryption to secure the
communication of viewing information from your TiVo DVR to TiVo. In
addition, TiVo uses industry-standard methods of securing its databases of
User Information, including the use of firewalls. Except as provided
elsewhere in this Privacy Policy, TiVo limits access to User Information
databases to those persons in the TiVo organization who have a business
need for such access, including servicing your account, informing you of
service news and special TiVo offers, or aggregating Account Information
or Anonymous Viewing Information for the purpose of conducting
research, and targeting new users. However, you should know that no
9.3 Contact TiVo. Our intention is to be diligent in protecting your
privacy by strictly following our Privacy Policy. If you would like to
make suggestions or find out more about our privacy practices, please
call us at 1-877-367-8486 or send us a letter.
Our mailing address is TiVo Inc., ATTN: Privacy Policy, 2160 Gold
Street, P.O. Box 2160, Alviso CA 95002-2160.
9.4 Entire Agreement. The term “including” in this Privacy Policy shall
mean “including without limitation.” This Privacy Policy supplements
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and is incorporated into the TiVo Basic Service Agreement, the TiVo
Plus Service Agreement, and any other TiVo service Agreements. This
Privacy Policy constitutes the entire agreement, and replaces and
supersedes all prior agreements, between you and TiVo concerning the
subject matter discussed in this Privacy Policy. Use of your TiVo DVR
with TiVo service will signify your acceptance of this Privacy Policy.
BY USING THE TIVO SERVICE, I REPRESENT THAT I HAVE READ
AND UNDERSTOOD THIS ENTIRE PRIVACY POLICY AND I
AGREE TO ALL THE TERMS OF THIS PRIVACY POLICY AS
STATED ABOVE.
TiVo Service Privacy Policy v20050620
TiVo Service Agreement
2
TiVo’s Privacy Policy. You must provide us with accurate and
complete information when you activate your TiVo service. TiVo
reserves the right to terminate your account if you give TiVo inaccurate
or incomplete information. TiVo respects the privacy of your User
Information (as defined in TiVo's Privacy Policy) and will not disclose
any of your User Information except as permitted in TiVo’s Privacy
Policy. A copy of TiVo’s Privacy Policy is included in the product
manual and the latest version can always be found via our web site at
service. By using the TiVo service, you agree to the terms and
conditions of our Privacy Policy and affirm that you understand the
options TiVo provides to you with regard to your User Information.
TiVo will notify you of any substantial and material changes to the
Privacy Policy and the latest Privacy Policy can always be accessed
INTRODUCTION
Welcome to TiVo and the TiVo service! This agreement explains the terms
and conditions that will apply to your use of the TiVo service, and
constitutes a legally binding agreement between you and TiVo Inc.
(“TiVo”). By using the TiVo service, you agree to all the terms and
conditions in this agreement (“Agreement”).
THE TIVO SERVICE AND THE PRIVACY POLICY
1
Terms of Service. The TiVo logo on your TiVo® Digital Video
Recorder (your “TiVo DVR”) means that it can receive the TiVo
service offered and provided by TiVo for personal, non-commercial use
on a subscription basis. Your activation and continued use of the TiVo
service is subject to the terms and conditions of this Agreement. TiVo
may at its discretion change the terms of this Agreement. Such changes
shall be effective upon notification by TiVo. We encourage you to
service agreement. If you are dissatisfied with any changes to this
Agreement, you may cancel your use of the TiVo service as provided in
Section 14 (“Termination of Service”).
3
The TiVo Service. The TiVo service consists of program guide
information and the following features: (a) Season Pass™ -
automatically finds and records every episode of a series all season
long; (b) WishList™ - finds and records programs that feature your
favorite actor, director, team or even topic; (c) Smart Recording -
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automatically detects program line-up changes for your cable/satellite
provider and adjusts recording times so you don't have to worry about
the details; (d) TiVo Suggestions - TiVo can be programmed to suggest
and auto-record programs that may match your interests; and (e)
Parental Controls - lock channels or set ratings limits based on content.
Each of these features is part of the “TiVo service.” The “TiVo service”
means these features and any additional features and functionality of the
TiVo DVR that TiVo may, at its discretion and from time to time, offer.
3.3 Network-Enabled TiVo Service Features (includes Home Media
and TiVoToGo™ features). You must have a network-enabled TiVo
DVR to use any network-enabled TiVo service features. A network-
enabled TiVo DVR has an established network connection through the
TiVo DVR’s built-in USB port (including a wired (Ethernet) or wireless
USB network adapter); is running a TiVo software version that supports
home networking; and is subscribed to the TiVo service. Some
network-enabled TiVo service features require installation of the then-
computer that is connected to the same home network as your TiVo
DVR. Some TiVo service features require a broadband connection to
the Internet through the home network. The Multi-Room Viewing
feature requires two network-enabled TiVo DVRs that are enabled for
Multi-Room Viewing. The TiVoToGo feature requires a TiVo DVR
that is running a TiVo software version which supports that feature.
3.1 Online Scheduling Feature. The TiVo service enables you to
schedule recordings on any TiVo DVR with the Series2™ logo (“TiVo
Series2 DVR”) using the Internet. The terms and conditions governing
the use of the Online Scheduling feature are contained in the TiVo
Please note that when you activate a TiVo service subscription, the
Online Scheduling feature is always turned on. The Online Scheduling
feature cannot be turned off unless this Agreement is terminated. This
means that if you purchase your network-enabled TiVo DVR with
Product Lifetime Service from another individual, the seller will be able
to schedule recordings to the TiVo DVR until you contact TiVo and
have the TiVo service subscription for the TiVo DVR transferred to
your own account.
Not all TiVo DVRs are able to use network-enabled features. Moreover,
even among TiVo’s Series2 DVRs, the Multi-Room Viewing feature
may not permit particular TiVo DVRs to transfer content among one
another due to compatibility issues among manufacturers or copy
protection mechanisms used by copyright owners, studios or
broadcasters. In addition, the TiVoToGo feature may not permit
particular TiVo DVRs to transfer content to home computers for the
same reasons. Please visit our TiVo Home Media Features FAQs at
www.tivo.com/mediafaq for details.
3.2 Graphical Elements. From time to time, your TiVo DVR may cause
graphics and/or text to be superimposed over commercial
advertisements or present you with other advertising viewing options.
For example, graphic “tags” may permit you to press the Thumbs Up
button to (i) schedule a recording of an advertised program; (ii) view
special video clips or other information about the advertised product or
service; and/or (iii) perform some other action. Any such tags are
placed on top of the commercial advertisements by TiVo or its licensees
on behalf of the advertiser and not at the direction of any other party.
The Multi-Room Viewing and TiVoToGo features are also turned on by
default when you subscribe to the TiVo service. You may turn these
3.3.1Multi-Room Viewing Feature. You must have at least two (2) TiVo
Series2 DVRs each with a TiVo service subscription to take advantage
of the Multi-Room Viewing feature. The Multi-Room Viewing feature
is intended solely to enable the transfer of content among TiVo DVRs
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within a single household. Using the Multi-Room Viewing feature, you
may transfer content only among TiVo DVRs on the same TiVo
account and only among TiVo DVRs on the same network subnet. For
example, if one TiVo DVR in your home resides on your network at
192.168.1.5, any TiVo DVR used for Multi-Room Viewing must reside
on that same network, having an IP address of 192.168.1.x. Any TiVo
DVR that resides on a different network, such as a TiVo DVR with an
IP address of 192.168.2.5, is not permitted to participate in Multi-Room
Viewing.
Desktop application makes media (e.g., music, photos) you publish to
your TiVo DVR available on your home network, TiVo recommends
that you install a firewall that protects your home network. If your
network does not include a firewall, Internet users may be able to access
PC-based media on your network or other information on your
computer, such as personal financial data. TiVo strongly suggests you
take steps to protect your home network from unwanted intruders.
Routers and home gateways, available at most electronics stores, may
include a firewall meant to protect your home network.
In addition, you may only transfer content among ten (10) TiVo DVRs
on a single TiVo account within your household. Unauthorized
transfers or distribution of copyrighted works outside of your home may
constitute an infringement of the rights of copyright holders. TiVo
reserves the right to terminate the TiVo service accounts of users who
transfer or distribute content in violation of this Agreement—either to
an unauthorized device or otherwise.
Some third-party PC-based applications may also enable access to PC-
based media through your TiVo. Such applications may or may not
include built-in security mechanisms. TiVo is not responsible for and
does not warrant the use, behavior, or performance of such applications.
TiVo service features that enable access to PC-based media are
intended solely to enable you to access media that resides on your home
computer for personal, noncommercial use. The feature is not intended
to be used for listening to or viewing music, photographs, video, or
other media from third party sources including, but not limited to,
Internet streaming, webcasting, peer-to-peer or any other form of
transmission of content. Viewing or listening to media from third party
sources could subject your TiVo DVR and/or home computer to harm
and may infringe the copyrights of third parties.
3.3.2 Access to PC-Based Media. Access to media that is stored on your
home computer (“PC-based media”) via your TiVo DVR is provided
through the TiVo Desktop application, which is available at
www.tivo.com/desktop. The TiVo Desktop application permits you to
access PC-based media from your TiVo DVR by streaming such media
from your home computer to your TiVo DVR via your home network.
The TiVo Desktop application itself does not contain any security
mechanisms that would prevent third parties from accessing your home
network. If your home network has Internet access but does not include
a firewall, information on your home network can be easily seen by
anyone on the Internet. Most firewall products stop all traffic
originating from the Internet, protecting your systems from malicious
network attacks or curious browsers interested in the files you have on
your computer. A firewall can be installed to protect an individual
computer or to protect a whole home network. Because the TiVo
3.3.3 TiVoToGo Feature. The TiVoToGo feature is intended to enable you
to transfer a copy of a program that you have recorded on a TiVo DVR
to one or more home computers (i.e., desktop or laptop computers)
within the same household using the TiVo Desktop application. Once a
copy of a program is stored on a home computer, the TiVo Desktop
application enables you to select the program for viewing using third
party PC-based media player applications. TiVo is not responsible for
and does not warrant the use, behavior, or performance of such third
party applications.
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Using the TiVoToGo feature, you may transfer content only between
TiVo DVRs to home computers on the same network subnet. For a
discussion of network subnets, please see Section 3.2 above. The
TiVoToGo feature is provided solely for personal, non-commercial use.
Unauthorized transfers or distribution of copyrighted works outside of
your home may constitute an infringement of the rights of copyright
holders. TiVo reserves the right to terminate the TiVo service accounts
of users who transfer or distribute content in violation of this
Agreement—either to an unauthorized device or otherwise.
DVR may require large amounts of space relative to other files on your
home computer, and the TiVo Desktop application does not monitor the
amount of available storage on your home computer. You agree that
TiVo is not responsible for your inability to use the TiVoToGo feature
or your home computer based on lack of available storage on your home
computer or your home computer's failure to meet the minimum
technical requirements.
3.3.4 Note About Privacy and TiVo Desktop Application. Please review
incorporated herein by reference. Unless you have changed your
privacy preferences, when you use the features enabled by the TiVo
Desktop application, TiVo collects anonymous information about the
use of these features, but that does not identify you as an individual or
household. This anonymous information is treated the same as
Anonymous Viewing Information under TiVo’s Privacy Policy. In
other words, there is no personally identifiable information associated
with this data that could identify the data as coming from you or your
household.
The TiVoToGo feature includes security measures designed to prevent
infringement of copyrighted works. You agree not to take any steps to
defeat any TiVo security measures or to use any third party applications
that may bypass any TiVo security measures.
Not all programs may be transferred using the TiVoToGo feature. For
example, programs that include copy protection mechanisms may not
be transferred to a home computer using the TiVoToGo feature.
Similarly, programs that may be blocked using Parental Controls may
not be transferred to a home computer using the TiVoToGo feature.
Before such programs may be transferred using the TiVoToGo feature,
you must temporarily turn Parental Controls off. The TiVo Desktop
application does not include Parental Controls for programs stored on
your home computer. If you do not want minors to view particular
programs on a home computer, do not transfer them using the
TiVoToGo feature.
4
We Don’t Control Third-Party Content! The TiVo service gives you
the ability to access audio, video, and other media over which TiVo
exercises no editorial or programming control (“Third Party Content”).
You understand that: (a) TiVo does not guarantee the access to or the
ability to record, display, or transfer any particular program; (b)
programming is not under TiVo’s control; (c) programming providers
may restrict or limit the ability to record, display, view or transfer
particular programs by using a variety of copy protection mechanisms;
(d) content providers may restrict or revoke access to their content at
any time; (e) TiVo is not responsible for and has no editorial control
over any Third Party Content; and (f) TiVo has no control over the
distribution of such content. You agree that TiVo will have no liability
Your home computer must meet certain minimum technical
requirements and you must have adequate storage space available on
your home computer to use the TiVoToGo feature. Because your home
computer may need available space on your home computer's storage
device to run properly and accommodate routine tasks, TiVo
recommends that you carefully monitor the amount of available storage
on your home computer. The programs transmitted from your TiVo
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to you, or anyone else who uses your account and TiVo DVR, with
regard to any Third Party Content.
your use of the TiVo service as provided in Section 14 (“Termination of
Service”). TiVo reserves the right to discontinue one, some, or all of the
features of the TiVo service you receive at any time at its discretion.
TiVo may at its discretion discontinue the provision of software updates
to certain TiVo DVRs. This means that while other TiVo DVRs may
receive continued software updates and functionality; TiVo is not
required to provide such updates to your TiVo DVR. Additionally, the
level of service TiVo provides may not be the same on each TiVo DVR;
a given TiVo DVR may support different features and functionality, and
TiVo is under no obligation to provide all features and functionality to
your TiVo DVR.
5
Third Party Content Is Copyrighted. You also understand that the
Third Party Content is the copyrighted material of the third party that
supplies it, is protected by U.S. copyright law and other applicable laws,
and may not be reproduced, used to prepare derivative works,
distributed, performed publicly or displayed publicly without the
written permission of the third party that supplied it, except to the extent
allowed under the “fair use” provisions of the U.S. copyright laws,
other limitations on exclusive copyrights in the U.S. copyright laws, or
comparable provisions of foreign laws. You hereby agree and declare
that any and all Third Party Content accessed or transferred using the
TiVo service or the TiVo Desktop application are for personal, non-
commercial use and that the TiVo service or the TiVo Desktop
application will not be used for Third Party Content to be copied or
displayed before a public audience without authorization from the
appropriate rights holder. Unauthorized copying or distribution of
copyrighted works may constitute an infringement of the copyright
holders’ rights. TiVo reserves the right to terminate the accounts of
users of any TiVo service or software who infringe the copyrights of
others. In addition, steps intended to defeat or bypass security measures
which are designed to prevent infringement of copyrighted works may
be illegal under U.S. law or comparable foreign laws. TiVo reserves the
right to terminate the TiVo service accounts of users who develop or use
any method to defeat or bypass such security measures and to take any
other necessary or appropriate action to prevent infringement of
copyright holders’ rights.
ACTIVATING AND USING THE TIVO SERVICE
7
Eligible Subscribers. You must be at least 18 years of age to assume
the responsibilities of this Agreement. Minors may use the TiVo service
only if one of their parents or legal guardians assumes the
responsibilities of this Agreement and thereby assumes full
responsibility for the minor’s use of the TiVo service.
8
Subscription Fees. You agree to pay your subscription fee in advance.
Your subscription fee will cover the TiVo service received via a TiVo
DVR authorized by TiVo to enable the TiVo service. You have a choice
of subscription payment options that may change over time. You may
switch payment options at the end of each period. If for any reason you
need to reactivate your subscription, you may be charged a reactivation
fee. If you are signing up for the TiVo service under a promotional
subscription fee, some additional restrictions may apply. If you have
multiple TiVo service subscriptions under the same account
information, additional terms and conditions may apply. Whatever your
subscription payment option, your subscription fee does not include any
services, features or functionality other than the TiVo service.
6
Changes to Your TiVo Service. TiVo may at its discretion and from
time to time change, add, or remove features and functionality of the
TiVo service or the TiVo DVR without notice. If you are dissatisfied
with any such changes to the TiVo service, you may immediately cancel
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9
Telephone Access and Possible Charges. The TiVo service is
accessed through a standard telephone line and is available as a local
call in most areas. In some areas, local and long-distance toll charges
may apply. The TiVo service may also be available through the Internet
with a broadband connection. However, TiVo does not make any
assurances about the availability or functionality of the TiVo service
over a broadband connection. Firewall protection is strongly advised for
any broadband Internet connections to protect your TiVo DVR from
viruses and other harmful things. You are responsible for any telephone
or broadband service charges incurred as a result of using or accessing
the TiVo service and acknowledge and agree that you shall be solely
responsible for all disputes with any telephone company or Internet
service provider related to the same.
equal 1.5% of the past due amount, or the highest rate allowed by law,
whichever is less, per month until paid. Such rights are in addition to
and not in lieu of any other legal right or remedies available to TiVo.
TiVo reserves the right to refer your account to a third party for
collection in the event of an ongoing default.
11 Using the TiVo Service. You may access and use the TiVo service only
with a TiVo DVR that is authorized to receive the TiVo service and you
agree not to tamper with or otherwise modify your TiVo DVR. Among
other things, this means that you may access and use the program guide
information only on a TiVo DVR that is authorized to receive it. The
TiVo service is provided for your personal, non- commercial use, and
may not be resold, in whole or in part. Except as expressly provided in
this Agreement, you may not transfer the TiVo service. By using the
TiVo service, you agree to receive all software updates and upgrades
that TiVo sends to your TiVo DVR. If your TiVo DVR accesses the TiVo
service (regardless of your payment or subscription status), you
acknowledge and agree that you are a user of the TiVo service and are
bound by the terms of this Agreement.
10 Payment Authorization. If you choose a subscription option with
recurring payments, you agree that TiVo may automatically charge the
subscription fee to your credit or charge card at the beginning of each
period. Your TiVo service access will not be established until TiVo has
verified that the credit card information you provide us for payment is
accurate and that your credit card account is in good standing. TiVo
may, as necessary, extend the expiration date of your credit card in order
to ensure continued service. TiVo may, at its discretion, change the TiVo
service fees from time to time, and charge fees (which TiVo may also
change) for features and functionalities that are not a part of the TiVo
service. TiVo will notify you 30 days in advance of any fee changes or
new fees; you may obtain the fees currently in effect at any time by
contacting TiVo Customer Support at 1-877-367-8486. TiVo reserves
the right to suspend or terminate your TiVo service without notice upon
rejection of any credit card charges or if your card issuer (or its agent or
affiliate) seeks return of payments previously made to TiVo when TiVo
believes you are liable for the charges. You agree to pay a late charge on
all amounts due which remain unpaid for 30 days. The late charge will
12 Advertising and Promotions. The TiVo service is advertiser
supported. The hard disk drive of your TiVo DVR contains reserved
space in addition to the advertised recording capacity. TiVo reserves the
right to send content (including advertising and promotional material)
to such reserved portions of your TiVo DVR's hard disk drive as part of
the TiVo service. In order to send such content, you agree that TiVo may
tune your TiVo DVR to a particular channel at a particular time.
13 Definition of Product Lifetime Subscription. A “Product Lifetime
Subscription” to the TiVo service covers the life of the TiVo DVR you
buy—not the life of the subscriber. The Product Lifetime Subscription
accompanies the TiVo DVR in case of ownership transfer. The
subscription remains in effect if the TiVo DVR needs to be repaired or
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replaced due to a malfunction (see manufacturer or retailer warranty
details) or even if you upgrade your TiVo DVR to increase storage
capacity (though such upgrades, if not performed by TiVo or a TiVo-
authorized third party, will void the warranty on your TiVo DVR and
constitute a breach of this Agreement). Because a Product Lifetime
Subscription is linked to a particular TiVo DVR, you may not transfer it
to any other TiVo DVR unless all the following conditions apply: (a) the
TiVo DVR is being replaced pursuant to the manufacturer's or retailer's
warranty; and (b) the TiVo DVR being replaced is of the same make and
model as the replacement TiVo DVR; and (c) you provide us with a
proof of replacement by the manufacturer or retailer. TiVo reserves the
right to charge you a fee to transfer Product Lifetime Service from a
TiVo DVR being replaced to a replacement TiVo DVR. Each TiVo DVR
purchased requires its own TiVo service subscription and activation. Of
course, hardware products don't last forever and their lifespan will vary.
TiVo makes no warranties or representations as to the expected lifetime
of the TiVo DVR (aside from the manufacturer's or retailer's warranty).
account and this Agreement for any other reason or no reason if TiVo
gives you at least 30 days advance notice of such termination. Upon any
such termination of your account, you will remain obligated to pay all
outstanding fees and charges relating to your use of the TiVo service
before termination.
OWNERSHIP, OPEN SOURCE SOFTWARE, DISCLAIMERS AND
LIABILITY LIMITATIONS
15 Title to Software and Intellectual Property. You may need to use
certain software programs in your TiVo DVR to use or have full access
to certain features of the TiVo service. You received certain software in
your TiVo DVR at the time of purchase and other software programs
may be delivered to your TiVo DVR by TiVo from time to time, which
you are obligated to accept. Your use of such software is subject to the
terms of this Agreement. TiVo retains title to and ownership of all the
software for the TiVo DVR and certain intellectual property rights in the
TiVo DVR. TiVo also retains ownership of all TiVo copyrights and
trademarks. In the case of third party software delivered by TiVo to the
TiVo DVR, the applicable third party retains title to and ownership of its
software, copyrights and trademarks. Any attempt to disassemble,
decompile, create derivative works of, reverse engineer, modify,
sublicense, distribute or use for other purposes either the TiVo DVR or
the software of the TiVo DVR is strictly prohibited, except as expressly
set forth in Section 16 (“Open Source Software”). If you install the
TiVo Desktop application on your home computer, ownership and the
other terms of such use are governed by the applicable end user license
agreement to which you must agree prior to installation.
14 Termination of Service. You may terminate your account, this
Agreement, and your right to use the TiVo service, at any time and for
any reason or no reason, by contacting TiVo Customer Support at
1-877-367-8486. The TiVo service will be terminated within 24 hours
after your call and unused subscription fees are nonrefundable.
Notwithstanding anything to the contrary in this Agreement, TiVo
retains the absolute right to immediately suspend or terminate your
account, and terminate this Agreement, if the charges to your credit card
for the fees described in Section 8 (“Subscription Fees”) and Section 10
(“Payment Authorization”) are refused for any reason, if you breach
any provision in this Agreement, if you misuse the TiVo service, and/or
if you alter your TiVo DVR or use the TiVo service or software in such a
manner as to infringe upon the intellectual property rights of TiVo or
any third party. In addition, TiVo reserves the right to terminate your
16 Open Source Software. Certain components of the software for the
TiVo DVR are subject to the GNU General Public License or other so-
called open source licenses (“Open-Source Software”). Open Source
Software is not subject to the restrictions in the last sentence of Section
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15 (“Title to Software and Intellectual Property”), and is subject to the
GNU General Public License (“GPL”) or other license terms, as
applicable. In compliance with the terms of the GPL, TiVo makes its
modifications to Open Source Software that TiVo uses, modifies and
distributes pursuant to the GPL available to the public in source code
distribute Open Source Software that is subject to the GPL so long as
you comply with the terms of the GPL (available in the product manual
ACCURACY OR RELIABILITY OF ANY INFORMATION
OBTAINED THROUGH THE TIVO SERVICE (INCLUDING THIRD
PARTY CONTENT), THAT ANY DEFECTS IN THE TIVO SERVICE
WILL BE CORRECTED OR THAT THE TIVO DVR OR TIVO
SERVICE WILL BE COMPATIBLE WITH ANY OTHER SPECIFIC
HARDWARE OR SERVICE. FURTHER, TIVO DOES NOT
WARRANT THAT THE TIVO SERVICE OR THE TIVO SERVERS
THAT PROVIDE YOU WITH DATA AND CONTENT ARE FREE
OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU (AND
NOT TIVO) ASSUME THE ENTIRE COST OF ALL NECESSARY
MAINTENANCE, REPAIR OR CORRECTION. TIVO ALSO
ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE
FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT
YOUR TIVO DVR, TIVO DVR SOFTWARE, OR OTHER
HARDWARE. TIVO AND ITS SUPPLIERS DISCLAIM ALL
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED,
OR STATUTORY, REGARDING THE TIVO SERVICE OR TIVO
SOFTWARE, INCLUDING ANY IMPLIED WARRANTY OF TITLE,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
OR NON- INFRINGEMENT OF THIRD PARTY RIGHTS. Because
some jurisdictions do not permit the exclusion of implied warranties,
the last sentence of this section may not apply to you.
17 Indemnity. YOU AGREE TO DEFEND, INDEMNIFY AND HOLD
HARMLESS TIVO FROM AND AGAINST ANY AND ALL
CLAIMS, PROCEEDINGS, INJURIES, LIABILITIES, LOSSES,
COSTS AND EXPENSES (INCLUDING REASONABLE
ATTORNEYS’ FEES), INCLUDING, BUT NOT LIMITED TO,
CLAIMS ALLEGING NEGLIGENCE, COPYRIGHT
INFRINGEMENT AND/OR TRADEMARK INFRINGEMENT
AGAINST TIVO OR THE TIVO SERVICE, RELATING TO OR
ARISING OUT OF YOUR BREACH OF ANY TERM OF THIS
AGREEMENT, YOUR MISUSE OF THE TIVO SERVICE, OR
YOUR UNAUTHORIZED MODIFICATION OR ALTERATION OF
THE TIVO DVR OR SOFTWARE FOR THE TIVO DVR (OTHER
THAN AS EXPRESSLY SET FORTH IN SECTION 16 (“OPEN
SOURCE SOFTWARE”)).
19 Limitations of TiVo’s Liability. IN NO EVENT WILL TIVO OR ITS
SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR
ANY LOST PROFITS, USE OF USER INFORMATION, LOSS OF
DATA, BUSINESS INTERRUPTION, OR OTHER INDIRECT,
CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF
ANY NATURE ARISING FROM OR RELATING TO YOUR USE OF
THE TIVO SERVICE OR USE OF THE TIVO SERVICE THROUGH
YOUR ACCOUNT BY ANYONE ELSE, EVEN IF TIVO HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO
18 Warranty Disclaimer. YOU UNDERSTAND AND AGREE THAT
THE TIVO SERVICE IS PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS. TIVO MAKES NO WARRANTY THAT THE
TIVO SERVICE WILL MEET YOUR REQUIREMENTS, ALLOW
YOU TO RECORD, VIEW OR TRANSFER ANY PARTICULAR
PROGRAMMING, OR THAT USE OF THE TIVO SERVICE WILL
BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
NOR DOES TIVO MAKE ANY WARRANTY AS TO THE
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CASE WILL TIVO’S TOTAL CUMULATIVE LIABILITY TO YOU
AND ANYONE WHO USES THE TIVO SERVICE THROUGH
YOUR ACCOUNT, FOR ANY AND ALL CLAIMS UNDER ANY
THEORY OF LAW, EXCEED THE AGGREGATE AMOUNT YOU
PAID TO TIVO IN THE PRECEDING TWELVE MONTHS. YOU
UNDERSTAND THAT THESE LIMITATIONS OF TIVO’S AND
TIVO’S SUPPLIERS' LIABILITY ARE A FUNDAMENTAL PART
OF THIS AGREEMENT. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. Additionally, this
provision is not intended to limit TiVo's liability in the event of TiVo’s
willful or intentional misconduct. Moreover, if TiVo mistakenly or
wrongfully overcharges your account, this section does not limit TiVo’s
obligation to refund such mistakenly or wrongfully overcharged
amounts.
entire agreement governing your use of the TiVo service and supersedes
any prior or contemporaneous written or oral statements by TiVo or its
representatives or resellers. TiVo's failure to enforce any of the terms of
this Agreement shall not constitute a waiver or relinquishment of TiVo’s
right to do so at any time. Sections 8 (“Subscription Fees”), 9
(“Telephone Access and Possible Charges”), 10 (“Payment
Authorization”), 11 (“Using the TiVo Service”), 15 (“"Title to Software
and Intellectual Property”), 16 (“Open Source Software”), 17
(“Indemnity”), 18 (“Warranty Disclaimer”), 19 (“Limitations of TiVo’s
Liability”), and 20 (“Miscellaneous”) shall survive any termination or
expiration of this Agreement.
BY USING THE TIVO SERVICE, I REPRESENT THAT I HAVE READ
AND UNDERSTOOD THIS ENTIRE AGREEMENT AND I AGREE TO
ALL THE TERMS OF THIS AGREEMENT AS STATED ABOVE.
TiVo Service Agreement v20050708
GENERAL
20 Miscellaneous. This Agreement will be governed by the laws of the
State of California as such laws apply to agreements between California
residents performed entirely within California. The United Nations
Convention on Contracts for the International Sale of Goods does not
apply to this Agreement. You and TiVo agree to submit to the exclusive
personal jurisdiction of the courts located within the county of Santa
Clara, California. If any provision of this Agreement is invalid or
unenforceable under applicable law, such provision will be deemed
modified to the extent necessary to render such provision valid and
enforceable and the other provisions of this Agreement will remain in
full force and effect. The official text of this Agreement or notice
submitted hereunder shall be in English. In the event of any dispute
concerning the construction or meaning of this Agreement, reference
shall be made only to this Agreement as written in English and not to
any translation into another language. This document represents the
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GNU General Public License
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
make sure that they, too, receive or can get the source code. And you must
show them these terms so they know their rights.
We protect your rights with two steps: (1) copyright the software, and (2)
offer you this license which gives you legal permission to copy, distribute
and/or modify the software.
Everyone is permitted to copy and distribute verbatim copies of this license
document, but changing it is not allowed.
Also, for each author's protection and ours, we want to make certain that
everyone understands that there is no warranty for this free software. If the
software is modified by someone else and passed on, we want its recipients
to know that what they have is not the original, so that any problems
introduced by others will not reflect on the original authors' reputations.
PREAMBLE
The licenses for most software are designed to take away your freedom to
share and change it. By contrast, the GNU General Public License is
intended to guarantee your freedom to share and change free software--to
make sure the software is free for all its users. This General Public License
applies to most of the Free Software Foundation's software and to any other
program whose authors commit to using it. (Some other Free Software
Foundation software is covered by the GNU Library General Public License
instead.) You can apply it to your programs, too.
Finally, any free program is threatened constantly by software patents. We
wish to avoid the danger that redistributors of a free program will
individually obtain patent licenses, in effect making the program
proprietary. To prevent this, we have made it clear that any patent must be
licensed for everyone's free use or not licensed at all.
When we speak of free software, we are referring to freedom, not price. Our
General Public Licenses are designed to make sure that you have the
freedom to distribute copies of free software (and charge for this service if
you wish), that you receive source code or can get it if you want it, that you
can change the software or use pieces of it in new free programs; and that
you know you can do these things.
The precise terms and conditions for copying, distribution and modification
follow.
GNU GENERAL PUBLIC LICENSE
Terms and conditions for copying, distribution and modification.
0. This License applies to any program or other work which contains a
notice placed by the copyright holder saying it may be distributed under the
terms of this General Public License. The “Program”, below, refers to any
such program or work, and a “work based on the Program” means either the
Program or any derivative work under copyright law: that is to say, a work
containing the Program or a portion of it, either verbatim or with
To protect your rights, we need to make restrictions that forbid anyone to
deny you these rights or to ask you to surrender the rights. These restrictions
translate to certain responsibilities for you if you distribute copies of the
software, or if you modify it.
For example, if you distribute copies of such a program, whether gratis or
for a fee, you must give the recipients all the rights that you have. You must
modifications and/or translated into another language. (Hereinafter,
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translation is included without limitation in the term “modification”.) Each
licensee is addressed as “you”.
saying that you provide a warranty) and that users may redistribute the
program under these conditions, and telling the user how to view a copy of
this License. (Exception: if the Program itself is interactive but does not
normally print such an announcement, your work based on the Program is
not required to print an announcement.)
Activities other than copying, distribution and modification are not covered
by this License; they are outside its scope. The act of running the Program is
not restricted, and the output from the Program is covered only if its
contents constitute a work based on the Program (independent of having
been made by running the Program). Whether that is true depends on what
the Program does.
These requirements apply to the modified work as a whole. If identifiable
sections of that work are not derived from the Program, and can be
reasonably considered independent and separate works in themselves, then
this License, and its terms, do not apply to those sections when you
distribute them as separate works. But when you distribute the same
sections as part of a whole which is a work based on the Program, the
distribution of the whole must be on the terms of this License, whose
permissions for other licensees extend to the entire whole, and thus to each
and every part regardless of who wrote it.
1. You may copy and distribute verbatim copies of the Program's source
code as you receive it, in any medium, provided that you conspicuously and
appropriately publish on each copy an appropriate copyright notice and
disclaimer of warranty; keep intact all the notices that refer to this License
and to the absence of any warranty; and give any other recipients of the
Program a copy of this License along with the Program.
Thus, it is not the intent of this section to claim rights or contest your rights
to work written entirely by you; rather, the intent is to exercise the right to
control the distribution of derivative or collective works based on the
Program.
You may charge a fee for the physical act of transferring a copy, and you
may at your option offer warranty protection in exchange for a fee.
2. You may modify your copy or copies of the Program or any portion of it,
thus forming a work based on the Program, and copy and distribute such
modifications or work under the terms of Section 1 above, provided that
you also meet all of these conditions:
In addition, mere aggregation of another work not based on the Program
with the Program (or with a work based on the Program) on a volume of a
storage or distribution medium does not bring the other work under the
scope of this License.
a) You must cause the modified files to carry prominent notices stating
that you changed the files and the date of any change.
3. You may copy and distribute the Program (or a work based on it, under
Section 2) in object code or executable form under the terms of Sections 1
and 2 above provided that you also do one of the following:
b) You must cause any work that you distribute or publish, that in whole
or in part contains or is derived from the Program or any part thereof, to be
licensed as a whole at no charge to all third parties under the terms of this
License.
a) Accompany it with the complete corresponding machine-readable
source code, which must be distributed under the terms of Sections 1 and 2
above on a medium customarily used for software interchange; or,
c) If the modified program normally reads commands interactively when
run, you must cause it, when started running for such interactive use in the
most ordinary way, to print or display an announcement including an
appropriate copyright notice and a notice that there is no warranty (or else,
b) Accompany it with a written offer, valid for at least three years, to give
any third party, for a charge no more than your cost of physically
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performing source distribution, a complete machine-readable copy of the
corresponding source code, to be distributed under the terms of Sections 1
and 2 above on a medium customarily used for software interchange; or,
5. You are not required to accept this License, since you have not signed it.
However, nothing else grants you permission to modify or distribute the
Program or its derivative works. These actions are prohibited by law if you
do not accept this License. Therefore, by modifying or distributing the
Program (or any work based on the Program), you indicate your acceptance
of this License to do so, and all its terms and conditions for copying,
distributing or modifying the Program or works based on it.
c) Accompany it with the information you received as to the offer to
distribute corresponding source code. (This alternative is allowed only for
noncommercial distribution and only if you received the program in object
code or executable form with such an offer, in accord with Subsection b
above.)
6. Each time you redistribute the Program (or any work based on the
Program), the recipient automatically receives a license from the original
licensor to copy, distribute or modify the Program subject to these terms
and conditions. You may not impose any further restrictions on the
recipients' exercise of the rights granted herein. You are not responsible for
enforcing compliance by third parties to this License.
The source code for a work means the preferred form of the work for
making modifications to it. For an executable work, complete source code
means all the source code for all modules it contains, plus any associated
interface definition files, plus the scripts used to control compilation and
installation of the executable. However, as a special exception, the source
code distributed need not include anything that is normally distributed (in
either source or binary form) with the major components (compiler, kernel,
and so on) of the operating system on which the executable runs, unless that
component itself accompanies the executable.
7. If, as a consequence of a court judgment or allegation of patent
infringement or for any other reason (not limited to patent issues),
conditions are imposed on you (whether by court order, agreement or
otherwise) that contradict the conditions of this License, they do not excuse
you from the conditions of this License. If you cannot distribute so as to
satisfy simultaneously your obligations under this License and any other
pertinent obligations, then as a consequence you may not distribute the
Program at all. For example, if a patent license would not permit royalty-
free redistribution of the Program by all those who receive copies directly or
indirectly through you, then the only way you could satisfy both it and this
License would be to refrain entirely from distribution of the Program.
If distribution of executable or object code is made by offering access to
copy from a designated place, then offering equivalent access to copy the
source code from the same place counts as distribution of the source code,
even though third parties are not compelled to copy the source along with
the object code.
4. You may not copy, modify, sublicense, or distribute the Program except
as expressly provided under this License. Any attempt otherwise to copy,
modify, sublicense or distribute the Program is void, and will automatically
terminate your rights under this License.
If any portion of this section is held invalid or unenforceable under any
particular circumstance, the balance of the section is intended to apply and
the section as a whole is intended to apply in other circumstances.
However, parties who have received copies, or rights, from you under this
License will not have their licenses terminated so long as such parties
remain in full compliance.
It is not the purpose of this section to induce you to infringe any patents or
other property right claims or to contest validity of any such claims; this
section has the sole purpose of protecting the integrity of the free software
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distribution system, which is implemented by public license practices.
Many people have made generous contributions to the wide range of
software distributed through that system in reliance on consistent
application of that system; it is up to the author/donor to decide if he or she
is willing to distribute software through any other system and a licensee
cannot impose that choice.
exceptions for this. Our decision will be guided by the two goals of
preserving the free status of all derivatives of our free software and of
promoting the sharing and reuse of software generally.
NO WARRANTY
11. Because the program is licensed free of charge, there is no warranty for
the program, to the extent permitted by applicable law. Except when
otherwise stated in writing the copyright holders and/or other parties
provide the program “as is” without warranty of any kind, either expressed
or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. The entire risk as to the
quality and performance of the program is with you. Should the program
prove defective, you assume the cost of all necessary servicing, repair or
correction.
This section is intended to make thoroughly clear what is believed to be a
consequence of the rest of this License.
8. If the distribution and/or use of the Program is restricted in certain
countries either by patents or by copyrighted interfaces, the original
copyright holder who places the Program under this License may add an
explicit geographical distribution limitation excluding those countries, so
that distribution is permitted only in or among countries not thus excluded.
In such case, this License incorporates the limitation as if written in the
body of this License.
12. In no event unless required by applicable law or agreed to in writing will
any copyright holder, or any other party who may modify and/or
redistribute the program as permitted above, be liable to you for damages,
including any general, special, incidental or consequential damages arising
out of the use or inability to use the program (including but not limited to
loss of data or data being rendered inaccurate or losses sustained by you or
third parties or a failure of the program to operate with any other programs),
even if such holder or other party has been advised of the possibility of such
damages.
9. The Free Software Foundation may publish revised and/or new versions
of the General Public License from time to time. Such new versions will be
similar in spirit to the present version, but may differ in detail to address
new problems or concerns.
Each version is given a distinguishing version number. If the Program
specifies a version number of this License which applies to it and “any later
version”, you have the option of following the terms and conditions either
of that version or of any later version published by the FreeSoftware
Foundation. If the Program does not specify a version number of this
License, you may choose any version ever published by the Free Software
Foundation.
End of terms and conditions.
HOW TO APPLY THESE TERMS TO YOUR NEW PROGRAMS
If you develop a new program, and you want it to be of the greatest possible
use to the public, the best way to achieve this is to make it free software
which everyone can redistribute and change under these terms.
10. If you wish to incorporate parts of the Program into other free programs
whose distribution conditions are different, write to the author to ask for
permission. For software which is copyrighted by the Free Software
Foundation, write to the Free Software Foundation; we sometimes make
To do so, attach the following notices to the program. It is safest to attach
them to the start of each source file to most effectively convey the exclusion
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of warranty; and each file should have at least the “copyright” line and a
pointer to where the full notice is found.
You should also get your employer (if you work as a programmer) or your
school, if any, to sign a "copyright disclaimer" for the program, if
necessary. Here is a sample; alter the names:
<one line to give the program's name and a brief idea of what it does.>
Copyright (C) <year> <name of author>
Yoyodyne, Inc., hereby disclaims all copyright interest in the program
`Gnomovision' (which makes passes at compilers) written by James Hacker.
This program is free software; you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free
Software Foundation; either version 2 of the License, or (at your option)
any later version.
<signature of Ty Coon>, 1 April 1989
Ty Coon, President of Vice
This General Public License does not permit incorporating your program
into proprietary programs. If your program is a subroutine library, you may
consider it more useful to permit linking proprietary applications with the
library. If this is what you want to do, use the GNU Library General Public
License instead of this License.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License along
with this program; if not, write to the Free Software Foundation, Inc., 59
Temple Place, Suite 330, Boston, MA 02111-1307 USA
Also add information on how to contact you by electronic and paper mail.
If the program is interactive, make it output a short notice like this when it
starts in an interactive mode:
Gnomovision version 69, Copyright (C) year name of author
Gnomovision comes with ABSOLUTELY NO WARRANTY; for details
type `show w'.
This is free software, and you are welcome to redistribute it under certain
conditions; type `show c' for details.
The hypothetical commands `show w' and `show c' should show the
appropriate parts of the General Public License. Of course, the commands
you use may be called something other than `show w' and `show c'; they
could even be mouse-clicks or menu items--whatever suits your program.
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Other Licensing Information
LINUX SOURCE NOTICE
MPEG LA
TiVo® Digital Video Recorders (DVRs) are powered by the Linux
operating system. The machine-readable copy of the corresponding source
code is available for the cost of distribution.
Any use of this product other than consumer personal use in any manner
that complies with the MPEG-2 standard for encoding video information for
packaged media is expressly prohibited without a license under applicable
patents in the MPEG-2 patent portfolio, which license is available from
MPEG LA, L.L.C., 250 Steele Street, Suite 300, Denver, Colorado 80206.
Alviso, CA 95002 for more information.
APPLE BONJOUR LICENSING
MACROVISION COPYRIGHT PROTECTION
This software makes use of Apple’s Bonjour network discovery protocol.
Source code for the Bonjour software is available at
http://developer.apple.com/networking/bonjour/ and is subject to the terms
of the Apple Public Source License.
This product incorporates copyright protection technology that is protected
by U.S. patents and other intellectual property rights. Use of this copyright
protection technology must be authorized by Macrovision Corporation, and
is intended for home and other limited consumer uses only unless otherwise
authorized by Macrovision. Reverse engineering or disassembly is
prohibited.
TELEPHONE LINE INTERRUPTION
Periodically, the TiVo® Digital Video Recorder dials in to the TiVo®
service via your telephone line. If you pick up your telephone during the
time information is being transferred, you will hear static noise. If you
would like to use your telephone while the information is being transferred,
you can hang up, wait about 45 seconds, and pick up your telephone again.
The TiVo Digital Video Recorder will disconnect, and allow you to place
your call. You can also interrupt the transfer at any time by temporarily
unplugging the phone line from the Digital Recorder. If the transfer is
interrupted, it will resume at a later time.
INTERACTIVE PROGRAM GUIDE
The interactive program guide (“IPG”) features of this device are covered
by the following United States Patents: 4,706,121.
DOLBY LABORATORIES
The TiVo® Digital Video Recorder contains one or more programs
protected under international and U.S. copyright laws as unpublished
works. They are confidential and proprietary to Dolby Laboratories. Their
reproduction or disclosure, in whole or in part, or the production of
derivative works therefrom without the express permission of Dolby
Laboratories is prohibited. Copyright 1992-1997 by Dolby Laboratories,
Inc. All rights reserved.
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Index
Index
A
actor
recording one while watching another
66
F
favorite channels
audio
auto-recording
D
WishListTM searches 19
G
green bar
B
Guided Setup
digital music and photos
DVR SWITCH
C
call waiting, effect on TiVo® service call 59
channel banner
H
Home Media Features Guide
see website www.tivo.com/guides
Home Network Applications
channels
E
errors
home networks
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Index
privacy
program guide
I
Internet
N
networking
J
K
O
R
Overtime Scheduler® 12, 26
recording one channel while watching an-
other 66
L
P
list of recordings
live TV
Parental Controls
recording quality
recordings
password protection
TiVoToGoTM and 39
phone connection
M
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Index
T
settings
thumb ratings
time
TiVo® service
remote control
TiVo Suggestions
status bar
Suggestions
S
SAP 46
saving recordings
searching for programs
TiVoToGoTM
To Do list
Season PassTM recordings
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Index
U
USB
V
video
W
wireless network
WishListTM searches 8, 19
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