CARE AND USE MANUAL
for
STEEL GAS COOKTOPS
with FULL SURFACE GRATES
30" MODELS
36" MODELS
SGC304,
SGC365,
SGCS304*
SGCS365*
45" MODELS
SGC456,
SGCS456*
To the Installer: Leave this Owner’s Manual with the cooktop.
To the Consum er: Retain this Care & Use Manual for future reference
* SGCS Models Include ExtraLow® Feature
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Table of Contents
Safety Instructions ...................................... 1-2
O perating Instructions
Care and Cleaning
Cleaning the Cooktop............................................9
Cooktop Cleaning Chart .................................9-10
Features of Your Cooktop ...................................3
Sealed Burners .........................................................4
Burner Caps..............................................................4
Grates ........................................................................4
Burner Control Knobs...........................................4
Burner Control Bezels ...........................................5
Electronic Ignition/Reignition ...............................5
Typical Flame Characteristics...............................5
Power Failure ...........................................................5
ExtraLow® Burners.................................................6
Proper Cookware ...................................................7
Cooking Chart .........................................................8
Problem Solver
In Case of a Power Failure ....................................5
Before Calling for Service .................................. 11
Consum er Services
Warranty ................................................................ 12
How to Obtain Service ....................................... 11
Data Plate Information....................... Back Cover
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using this appliance.
COOKTOP SAFETY
!
W ARNING – To reduce the risk of fire,
electric shock, or injury to persons, take
these precautions:
WARNING:
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or death.
!
!
•
•
•
This appliance is intended for normal family house-
hold use only. See the Warranty. If you have any
questions, contact the manufacturer.
Do not st ore or use gasoline or ot her
flam m able vapors and liquids in the vicinity of
this or any other appliance.
Have the cooktop installed and grounded by a quali-
fied technician. Have the installer showyouwhere the
gas shut-off valve is located.
W HAT TO DO IF YO U SMELL GAS:
Do not repair or replace any part of the appliance
unless specifically recommended in this manual. All
other servicing should be referred to a qualified
technician.
•
•
•
•
Do not try to light any appliance.
Do not touch any electrical switch.
Do not use any phone in your building.
•
•
For proper lighting and performance of the burners,
keep the igniters clean and dry.
Immediately call your gas supplier from a
neighbor’s phone.
In the event that a burner goes out and gas escapes,
open a window or a door. Wait at least 5 minutes
before using the cooktop.
•
•
Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the
fire department.
•
•
•
Do not obstruct the flow of combustion and ventila-
tion air.
•
Installation and service must be performed by
a qualified installer, authorized service agency
or the gas supplier.
Do not use aluminum foil to line any part of the
cooktop.
If the cooktop is near a window, be certain that
curtains or any other window covering do not blow
over or near the burners; they could catch on fire.
PAGE 1
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IMPORTANT SAFETY INSTRUCTIONS
!
!
Read all instructions before using this appliance.
PERSONAL SAFETY
•
•
During cooking, set the burner control so that
the flam e heats only the bottom of the pan and
does not extend beyond the bottom of the pan.
W ARNING —To reduce the risk of
injury to persons, in the event of a
grease fire, observe the following:
!
Take care that drafts like those from fans or forced air
vents do not blow flam m able m aterial toward
the flam es or push the flam es so that they
extend beyond the edges of the pan,
1. SMOTHER FLAMES with a close-fitting lid, cookie
sheet, or other metal tray, then turn off the gas
burner. BE CAREFUL TO PREVENT BURNS. If the
flames do not go out immediately, EVACUATE AND
CALL THE FIRE DEPARTMENT.
•
Always position handles of utensils inward so
they do not extend over adjacent work areas, burn-
ers, or the edge of the cooktop.
2. Do not use water on grease fires.
3. NEVER PICK UP A FLAMING PAN You may be burned.
•
•
•
W ear proper apparel. Loose fitting garments or
hanging sleeves should never be worn while cooking.
4. Use an extinguisher ONLY IF:
•
•
You know you have a Class ABC extinguisher, and
you already know how to operate it.
The fire is small and contained in the area where
it started.
In the event that personal clothing catches fire, DROP
AND ROLL IMMEDIATELY to extinguish flames.
Never let clothing, potholders, or other flam -
m able m aterials com e in contact with hot
burners or hot burner grates.
•
•
The fire department is being called.
You can fight the fire with your back to an exit.
•
•
Never use the cooktop to warm or heat a room.
•
•
Use only certain types of glass, heatproof glass-
ceram ic, ceram ic, earthenware, or other glazed
utensils that are suitable for cooktop use.
Children should not be left alone or unat-
tended in an area where appliances are in use.
They should never be allowed to sit or stand on any
part of the appliance.
Do not clean the cooktop while it is still hot.
Some cleaners produce noxious fumes when applied
to a hot surface.
•
•
•
CAUTIO N: Do not store item s of interest to
children above or at the back of the cooktop .
CAUTIO N: Do not allow alum inum
foil, plastic, paper or cloth to com e in
contact with a hot burner or grate. Do
not allow pans to boil dry.
Do not store flam m able m aterials on or near
the cooktop.
!
When using the cooktop: DO NO T TO UCH THE
BURNERGRATES ORTHE IMMEDIATE SUR-
RO UNDING AREA.
California Proposition 65 - Warning: Burning gas
cookingfuelgeneratessome by-productswhichare onthe
list of substances which are known by the State of
California to cause cancer or reproductive harm. To
minimize exposure to these substances, always operate
this unit according to the instructions contained in this
booklet and provide good ventilation.
•
•
Use onlydrypotholders;moist or damppotholders
on hot surfaces may cause burns from steam.
Never leave the cooktop unattended when in
use. Boil-overs cause smoking, and greasy spill-overs
may ignite.
PAGE 2
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FEATURES OFYOUR COOKTOP
(Not all features are on all m odels)
2
1
30" Models O nly
30" Models
1
2
Position knobs so that knob
indicators point to OFF. Un-
4
4
1
2
derside of knobs
and
5
are marked REAR; knobs 4
8
5
and
are marked FRONT.
5
7
3
2
1
36" Models
1
2
3
8
7
5
4
5
4
3
2
1
45" Models
1
2
7
3
4
5
6
8
6
5
4
•
•
Left Rear Burner 9,100 BTU/Hr (2.6 KW/Hr) and
Control Knob
1
2
5
•
•
Center Front Burner 9,100 BTU/Hr (2.6KW/Hr)
and Control Knob ExtraLow feature* on Models
SGCS365 and SGCS456. Also, Right Front Burner
on Model SGCS304.
Center Rear Burner 12,500 BTU/Hr (3.6 KW/Hr)
and Control Knob ExtraLow® feature* on Models
SGCS365 and SGCS456. Also, Right Rear Burner on
Model SGCS304.
Right Front Burner 12,500 BTU/Hr (3.6 KW/Hr)
and Control Knob
6
•
•
Right Rear Burner 9,100 BTU/Hr (2.6 KW/Hr) and
Control Knob
3
4
• 7 Burner “On”Light SGCS304, SGCS365 &SGCS456
Models Only
Left Front Burner 12,500 BTU/Hr (3.6 KW/Hr) and
Control Knob
•
SerialNumber/ Data Plate (right front underside)
8
Note: See Page 5 for information on ExtraLow
(referred to as XLO®) Burners.
PAGE 3
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COOKTOP OPERATION
Burner Grates
The position of each double grate is labelled on the
underside edge of the grate as shown in the figure below.
The following pages explain how each feature on the
gas cooktop works and how to get the best cooking
results.
Follow these hints when cooking on the cooktop:
•
•
Use proper cookware. (See Page 7.)
Center the pan over the burner before turning the
burner on.
•
Refer to the Cooking Chart on Page 8 for suggested
flame settings.
Single
(36"
models
only)
Sealed Burners
Center
Universal
(30" models only)
Side
Your new cooktop has sealed gas burners. There are
no burner parts under the cooktop to clean, disassemble
or adjust. Your cooktop has two different burner sizes,
large and medium. Match the pan to the size burner.
30" Models have two universal grates. Position the
straight side in the center. They are interchangeable by
rotating 180°.
Burner Caps
36" Models have one side grate, one center grate and
one single grate. Position the grates on the cooktop as
illustrated above.
Porcelain
Enamel Burner Cap
45" Models have two side grates and one center
grate. The side grates can be placed on either side of the
center grate and the center grate may be rotated 180°.
W ARNING: All grates must be properly
positioned on the cooktop whenever the
!
cooktop is in use. Each of the four feet
Ports
Locator
must be placed into the corresponding
dimples in the cooktop. See illustration on Page 8.
Do not use a grate if the rubber feet are missing or
damaged.
Igniter
Notch
Burner Control Knobs
Burner Base
The burner cap is porcelainized steel. On the under-
side of the cap is one locator which must fit into the
corresponding notch on the burner base. If the burner
capisnot placed correctly, the burner maynot light or the
flame may not burn completely or correctly.
W ARNING: Do not use the cooktop
without allburner capsand allburner grates
properly positioned.
!
Burner “O N” Light (Models SGCS304,
SGCS365 & SGCS456 only)
The “ON” light is located to the right of the burner
control knobs. When illuminated, it indicates that one or
more burnersare inuse. It remainsonuntilallburnersare
turned off.
SGC models which do not feature ExtraLow® opera-
tions have only standard burner controls and bezels.
ExtraLowcooktops(SGCSmodels)have standard burner
controls and bezels as well as 2 ExtraLow burner controls
and bezels. (See Page 5.)
PAGE 4
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COOKTOP OPERATION
The ignitor should be clean and dry for proper opera-
tion.
• Avoid getting water or food on the igniter.
Burner Control Knobs (continued)
The standard burner controls have an infinite number
of heat settings with no fixed positions. Refer to Page 3 to
see the location of the burner and it corresponding knob.
• If the igniter is wet or soiled, it may spark without
igniting the burner, or even spark continuously when a
flame is present.
To operate: Select the appropriate control knob, push
down and turn counterclockwise to the desired flame
size. Turn OFF by turning the control knob clockwise to
OFF.
Note: If the burner does not light within 4 seconds,
turn the burner off. Check to see that the cap is posi-
tioned correctly on the burner base and the igniter is
clean and dry. If a burner still fails to ignite, see Before
Calling Service on the back cover.
Burner Control Knob Bezels
The bezels for standard burner controls feature one
locator on the underside. This single locator snaps into
the notch in the cooktop so that O FF is at the 12 o’clock
position.
Typical Flam e Characteristics
The bezels for ExtraLow® burner controls feature two
locators on the underside. These two locators snap into
two notches in the cooktop so that O FF is at the 12
o’clock position.
The burner flame should be blue in color and stable
with no yellow tips, excessive noise or fluttering. It should
burn completely around the burner cap.
Foreign particles in the gas line may cause an orange
flame during initial use. This should disappear with use.
Check burner cap to make sure port holes are not
obstructed. If the ports are clogged, see ‘Before Calling
for Service’ on the back cover
To rem ove knob and bezel: With burner in the
OFF position, gently lift knob up and off. Use a plastic
spatula to gently lift the bezel from the side.
Note: An audible “pop” may be heard when the
burner is turned off manually, or when cycling in the
XLO® zone (SGCS models). The “popping” may be
louder with LP gas than with natural gas.
W ARNING: Do not reach through bezel
opening into rough-in box.
!
To replace bezel and knob: With OFF on the bezel
in the 12 o’clock position, press to snap in place. Replace
control knob by placing indicator line at the 12 o’clock
position; press down flrmly. For m odels SGCS only,
be sure to replace ExtraLow bezels in the 2 center
burner positions.
Power Failure
In the event of a power failure, only the standard
burners can be ignited manually. The two XLO burners
on SGCS models cannot be ignited manually.
If the cooktop is being used when a power failure
occurs, turn all the burner control knobs to the O FF
position. The standard burners can then be ignited manu-
allybyholdingamatchat the portsand turningthe control
knob to the HI position. Wait until the flame is burning all
the way around the burner before adjusting the flame to
the desired height.
Electronic Ignition/Reignition
The cooktop uses electronic igniters to light the
burners. There is no pilot light. Each burner has its own
igniter. If a burner flame blows out during use, the burner
will automatically reignite.
!
CAUTIO N: All four igniters spark when any
single burner is turned ON or the reignition system is
activated. Do not touch any of the burners when the
cooktop is in use.
W ARNING: The reignition feature will
not workinthe event ofapower failure. See
Page 6 for ExtraLow burners.
!
PAGE 5
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COOKTOP OPERATION – ExtraLow® BURNERS
(MODELS SGCS304/SGCS365/SGCS456)
This feature is not on all m odels.
Therm ador® ExtraLow Burners
For Best Results
Two burnersare enhanced withthe ExtraLow(XLO®)
feature. W hen the control knob is set within the
XLO zone, the flam e cycles O FF and O N auto-
m atically for varying seconds every m inute. This
cycling is norm al and allows you to simmer, poach,
melt or hold cooked food without scorching or burning.
•
Bring food to a boil; stir well to be sure all the food
is boiling, then cover and reduce the setting to the
XLO zone.
•
Use a lid to keep a more constant cooking tempera-
ture.
•
•
Use a higher XLO setting if the pan is uncovered.
How They Work
Check the food occasionally to see if the control
knob should be turned to a lower or higher setting.
•
The burner flame will cycle ON and OFF each minute
when the setting is at any position between LO (past
detent) and XLO.
•
If the control knob is set too low to maintain simmer,
bring the food back to a boil before setting a higher
simmer setting.
•
•
The length of time the flame is ON and OFF depends
on the knob setting.
•
•
It is normal to stir food occasionally.
Simmer bubbles may not be seen when the flame has
cycled OFF.
With a setting just below LO, the flame will be ON
approximately 53 seconds and OFF 7 seconds of
each minute.
•
•
While the flame is ON, there may be bubbling.
•
•
With a setting at the XLO position, the flame is ON
approximately 7 seconds and OFF 53 seconds of
each minute.
There should be at least steam and a slight quivering
of the liquid’s surface while simmering.
The knob can be set to any position between LO and
XLO.
W ARNING:
Do not clean or touch any of the burners
when one or both XLO burners are in use.
When the XLO burner automatically reig-
nites, the igniters at all burners will spark.
!
The numbers
1-4 refer only to
the Cooking Chart
heat settings on
Page 7.
IMPO RTANT:The two XLO burners cannot be
used during a power failure. Be sure to turn knobs
OFF if a power failure occurs. The burners will not turn
back on until both control knobs are turned OFF and then
turned back ON again after power has been restored. See
What To Do If You Smell Gas inside the Front Cover.
ExtraLow Burner Control
PAGE 6
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PROPER COOKWARE
Cookware Characteristics
•
•
•
•
Aluminum or copper bottomed pans conduct heat evenly.
Steel pans, if not combined with other metals, may cook unevenly.
Cast-iron cookware absorbs heat slowly and cooks more evenly at low-to-medium settings.
Flat, heavy bottom pans provide even heat and stability.
DO NOT USE pans that are thin, warped, dented or ridged as they heat unevenly.
Match Pan Diam eter to Flam e Size
– The flame should be the same size as the bottom
of the pan or smaller. Do not use small pans with
high flame settings as the flames can lick up the
sides of the pan.
– Oversize pans that span two burners are placed
front to rear, not side to side.
Use Balanced Pans
– Pans must sit level on the cooktop grate without
rocking.
– Center pan over burner.
Use a Lid That Fits Properly
– A well-fitting lid helps shorten the cooking time.
Pans that span 2 burners, i.e. griddles, roasters and fish poachers, may be used when placed front to
back. Adjust flame equally to cook evenly. Use the Thermador® accessory griddle Model AGGRIDDLE.
To order call the 800 number listed below.
Use a W ok with a flat bottom . If using a round bottomed wok, use the Thermador accessory support
wok ring, Model AWOKRING. To order call the 800 number listed below.
Canners and pressure cookers must meet the same requirements as described above.
• After bringing contents to a boil, use lowest heat setting possible to maintain a boil or pressure (for
pressure canners/cookers).
Therm ador Custom er Service — 800/735-4328
PAGE 7
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COOKING CHART
Start Cooking
or
Continue Cooking
Standard Burners
Continue Cooking
ExtraLow® Burners
(SGCS models
only)
FO O D
BREADS
Med. – preheat skillet.
Med. Lo to Med.
Use Standard burner setting.
French Toast, Pancakes
Grilled Sandwiches
CEREALS
Cornmeal, Grits,
Oatmeal
Hl – cover, bring water
to a boil, add cereal.
Med. Lo to Med.
finish cooking according
to package directions.
1 to XLO ® – to hold, cover*.
CHO CO LATE
LO to melt*.
Remove when melted.
2 to XLO – allow 10 to
15 minutes to melt.
1 to XLO – to hold*.
DEEP FRYING
Hl – heat oil
Med. Hi to Hl – to
maintain temperature.
Use standard burner setting.
EGGS
Cooked in Shell
Hl – cover, bring
water to a boil, add
eggs, cover.
O FF to Low – cook 3
to 4 minutes for soft
cooked; or 15 to 20
1 to XLO – cook 3 to 4
minutes for soft cooked;
or 15 to 20 minutes for
minutes for hard cooked. hard cooked.
Fried, Scrambled
Med. to Med. Hi –
melt butter, add egg.
LO to Med. Lo –
finish cooking.
1 to XLO – to hold for
a short period*,
MEAT, FISH, PO ULTRY
Bacon, Sausage Patties
Hl – until meat starts
to sizzle.
Med. Lo to Med. – to
finish cooking.
Use Standard burner setting.
Braising: Swiss Steak,
Pot Roast
Hl – melt fat, then
brown on Med. Hi to
Hl, add liquid, cover.
LO to Med. Lo – cover, 3 to 1 – simmer until tender.
simmer until tender.
Frying: Chicken
Hl – melt fat, then
brown on Med.
LO – cover, finish
cooking.
Use Standard burner setting,
Pan Frying: Lamb Chops, Med. HI to Hl –
Thin Steaks, Hamburgers, preheat skillet.
Link Sausage
Med. to HI –
brown meat.
4 to 3 – hold, uncovered,
3 to 2 – hold, covered,
Sim m ering: Stewed
Chicken, Corned Beef,
Poaching Fish
Hl – cover, bring liquid
to a boil.
LO to Med. Lo
4 to 1 – simmer slowly.
PO PCO RN
Med to Med. HI – cover, Med. to Med. Hi –
Use Standard burner setting.
heat until kernels
start to pop.
finish popping.
PRESSURE CO O KER
Meat, Vegetables
Med. Hi to Hl – build
up pressure.
Med. Lo to Med. –
maintain pressure.
Use Standard burner setting.
RICE
Hl – cover, bring water to LO to Med. Lo – cover, 4 to 2 – cook according to
boil, add rice, cover.
cook according to
package directions.
package directions.
1 to XLO – hold, cover.
SAUCES
Tomato Base
Med. HI to Hl – cook
meat/vegetables,
follow recipe.
LO to Med. Lo
2 to XLO – simmer*
(2 to 3 to thicken sauce,
uncovered).
White, Cream, Bernaise,
Hollandaise
Lo to Med. Lo – melt
fat, follow recipe.
LO to Med. Lo –
finish cooking.
1 to XLO – to hold, cover*.
SO UPS, STEW S
Hl – cover, bring
liquid to a boil.
LO to Med. Lo –
simmer.
3 to 2 – simmer*
1 to XLO – to hold, cover*.
STIR FRY
Hl – heat oil, add
vegetables.
Med. HI to Hl –
finish cooking.
Use Standard burner setting.
VEGETABLES
Fresh
* Stir occasionally
Hl – cover, bring
water and vegetable
to a boil.
Med. Lo to Med. –
cook 10 to 30 minutes,
or until tender.
1 to XLO – to hold, cover*.
PAGE 8
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CLEANING THE COOKTOP
The entire Cooktop can be safely cleaned by wiping with a soapy sponge, then
rinsing and drying. If stubborn soil rem ains, follow the recom m ended cleaning
m ethods below.
36" Models
•
Always use the mildest cleaner that will do the job. Use clean, soft cloths, sponges or paper
towels.
•
•
•
•
Rub stainless steel finishes in the direction of the grain. Wipe area dry to avoid water marks.
Before cleaning, be certain the burners are turned off and the grates are cool.
Do not clean removable cooktop parts in any self-cleaning oven.
After cleaning, place all parts in their proper positions before using cooktop.
The cleaners recommended below and on the following page indicate a type and do not constitute an
endorsement of a particular brand. Use all products according to package directions.
Cooktop Cleaning Chart
Cooktop Part / Material
Suggested Cleaners
Im portant Rem inders
Burner Base and
Burner Cap, underside
/ Aluminum Alloy
• Detergent and hot water; rinse and • Do not soak burner caps.
dry.
• Do not scratch or gouge the port
openings.
• Abrasive Cleansers: Brillo® or
S.O.S.® pads. Rinse and dry.
• Hot sudsy water; rinse and dry • Acidic and sugar-laden spills
Burner Cap and
exterior finish /
Porcelain Enamel
thoroughly.
deterioate the porcelain enamel.
Remove soil immediately.
• Do not use wet sponge or towel
on hot porcelain.
• Do not soak burner caps.
• Always apply minimal pressure
with abrasive cleaners.
• Nonabrasive Cleansers: Ammonia,
Fantastic®, Formula 409®.
• MildAbrasive Cleansers:BonAmi®,
Ajax®, Comet®.
• Liquid cleaners: Kleen King®, Soft
Scrub®.
• Stiff nylon bristle tooth brush to
clean port openings.
• Reassemble. Make sure that the cap
is seated on the base and aligns
with the notches.
Continued, please turn page
PAGE 9
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Cooktop Cleaning Chart,
continued from previous page
Cooktop Part / Material
Suggested Cleaners
Im portant Rem inders
Control Knobs and Bezels /
• Hot sudsy water; rinse and dry • Do not soak knobs or bezels.
immediately.
Plastic
• Do not force knobs onto wrong
• To remove bezels, see Page 5.
• To remove knobs, lift straight up.
valve shaft.
Exterior Finish / Stainless Steel
• Nonabrasive Cleaners: Hot water • Stainless steel resists most food
and detergent, ammonia, Fantas-
tic®, Formula 409®. Rinse and dry
immediately.
stains and pit marks providing the
surface iskept cleanandprotected.
• Never allow food stains or salt to
remain on stainless steel for any
length of time
• Cleaner Polish: Stainless Steel
Magic® to protect the finish from
staining and pitting; enhances ap-
pearance.
• Rub lightly in the direction of pol-
ish lines.
• Hard water spots: Household vin-
egar.
• Chlorine or chlorine compounds
in some cleaners are corrosive to
stainless steel. Check ingredients
on label before using.
• Mild
Abrasive
Cleaners:
RevereWare Instant Stainless Steel
Cleaner®,KleenKingStainlessSteel
liquid cleaner.
• Heat discoloration:RevereWare In-
stant Stainless Steel Cleaner.
Grates / Porcelain Enamel on
• Nonabrasive cleaners: Hot water • The grates are heavy; use care
Cast Iron
and detergent, Fantastic, Formula
409. Rinse and dry immediately.
when lifting. Place on a protected
surface.
• Mild abrasive cleaners: Bon Ami® • Blisters/ crazing/ chips are com-
and Soft Scrub®.
mon due to the extreme tem-
peratures on grate fingers and
rapid temperature changes.
• Abrasive cleaners for stubborn
stains: soap-filled steel wool pad.
• Acidic and sugar-laden spills dete-
riorate the enamel. Remove soil
immediately.
• Abrasive cleaners, used too vig-
orously or too often can eventu-
ally mar the enamel.
Igniters / Ceramic
• Carefully wipe with a cotton swab • Avoid excess water on the igniter.
dampened with water, ammonia or
Adampigniter willprevent burner
from lighting.
Formula 409®.
• Gently scrape soil off with a tooth- • Remove any lint that may be re-
pick. main after cleaning.
PAGE 10
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PROBLEM SOLVER
BEFO RE CALLING FO R SERVICE
•
•
Make sure that the gas shut off valve is in the
ON position and the gas supply to the house
is not shut off.
•
•
Check the power supply. It should be properly
grounded with the correct polarity. Make sure
the unit is plugged in and the circuit breaker is
not tripped.
Make sure the burner caps are properly
positioned and the burner ports are not
clogged. Clear ports with a wire or
straightened paper clip if clogged.
When the electrical power connection has
been activated at the first power up or re-
connected after an outage, the igniters may
spark once or twice even though all burner
knobs are in the off position.
•
•
Make sure the igniters are clean and dry.
Make sure that there is no draft in the room.
For Authorized service or parts
We want you to be a satisfied customer. If a situation arises that has not been resolved to your satisfaction,
Please let us know. Write:
Thermador Customer Support Call Center
5551 McFadden Ave.,
Huntington Beach, CA 926498
or phone: 800/735-4328
Please include the ModelNumber, SerialNumber (listed below)and Date ofOriginalPurchase/Installation
with all communication. (See Back Cover)
PAGE 11
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WARRANTY
THERMADOR® COOKTOP WARRANTY
SGC304 / SGCS304 / SGC365 / SGCS365 / SGC456 / SGCS456
W HAT IS COVERED
WARRANTY APPLICATION
This warranty applies to appliances used in residential
application; it does not cover their use in commercial
situations.
Full O ne Year W arranty
For one year from the date of installation or date of
occupancy for a new, previously unoccupied dwelling, any
part which fails in normal home use will be repaired or
replaced free of charge. Save your dated receipt or other
evidence of the installation/occupancy date. Thermador
will pay for all repair labor and replacement parts found
to be defective due to materials and workmanship.
Service must be provided by a Factory Authorized Ser-
vice Agency during normal working hours. For a Service
Agency nearest you, please phone 800/735-4328.
This warranty is for products purchased and retained
in the 50 states of the U.S.A., the District of Columbia and
Canada. The warranty applies even if you should move
during the warranty period. Should the appliance be sold
by the original purchaser during the warranty period, the
newowner continuesto be protected untilthe expiration
date of the original purchasers warranty period .
THERMADO R DO ES NO T ASSUME ANY RE-
SPO NSIBILITY FO R INCIDENTAL O R CO NSE-
Q UENTIAL DAMAGES. Some states do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specific legal rights
and you may also have other rights which may vary from
state to state or province to province.
W HAT IS NOT COVERED
1. Service by an unauthorized agency. Damage or re-
pairs due to service by an unauthorized agency or the
use of unauthorized parts.
2. Service visits to:
SERVICE DATA
•
•
Teach you how to use the appliance.
For handy reference, the serial tag information has
been affixed to the back cover. For location of the serial
tag on the product, see Page 3. Keep your invoice for
warranty validation. To obtain service, see back cover.
Correct the installation. You are responsible
for providing electrical wiring and/or gas
installation and other connecting facilities.
•
Reset circuit breakers or replace home fuses.
3. Damage caused from accident, alteration, misuse,
abuse, improper installation or installation not in
accordance with local electrical codes or plumbing
codes, or improper storage of the appliance.
4. Repairs due to other than normal home use.
5. Any service visits and labor costs during the limited
warranty.
6. Travel fees and associated charges incurred when the
product is installed in a location with limited or
restricted access, (i.e., airplane flights, ferry charges,
isolated geographic regions).
PAGE 12
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Serial Number/Data Plate Location: Right Front Underside
Specifications are for planning purposes only. Refer to installation instructions and consult your countertop
supplier prior to making counter opening. Consult with a heating and ventilating engineer for your specific
ventilation requirements. For the most detailed information, refer to installation instructions accompanying
product or write Thermador indicating model number.
We reserve the right to change specificationsor designwithout notice. Some modelsare certified for use inCanada.
Thermador is not responsible for products which are transported from the United States for use in Canada. Check
with your local Canadian distributor or dealer.
For the most up to date critical installation dimensions by fax, use your fax handset and call 775/833-3600. Use
code #8030.
5551 McFadden Avenue, Huntington Beach, CA 92649 • 800/735-4328
ECO31669 • 20-02-579F • ©Thermador 2000 • Litho U.S.A. 2/00
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