The Vollrath Company, L.L.C.
1236 North 18th Street
P.O. Box 611
Sheboygan, WI 53082-0611
Telephone 920 457-4851
Operating and Safety
Instructions
Drop-In Hot Wells
17676 Rev A 9/01
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DROP-IN HOT WELLS
Operation: HOT FOOD HOLDING
1. Check drain valves. Make sure they are closed to prevent water from draining out. (See
Drain Operation)
WARNING
BURN HAZARD
Hot water and steam can burn skin.
Make sure drains are closed during unit operation to prevent hot water from draining
from the well.
2. Fill each well with 3 quarts of water plus water to fill the drain tube (fill each well until water
level is approx. 3/8”). Do not overfill wells. Always maintain water in well.
WARNING
ELECTRICAL SHOCK HAZARD
Keep water level at approx. 3 quarts. If level is too high, water
may overflow when the food container is inserted. The overflow could
enter the electrical compartment and cause a short circuit or electric shock.
3. Plug power cord into grounded electrical outlet with the nameplate rated voltage.
4. Preheat the water in the wells by covering wells with empty food containers or covers, and
then setting the heat control to the maximum heat setting. Preheat for 45 minutes.
5. Place containers (must be rated for hot use) of hot food into the preheatedfood warmer. To
prevent spills, do not overfill the food containers.
6. Set heat control to maintain proper hot holding temperature for food safety. SEE NOTE
BELOW:
FOOD SAFETY PRECAUTIONARY NOTE
Monitor food temperatures closely for food safety. The United States Public Health
Service recommends that food be held at a minimum of 140°F (60°C) to help prevent
bacteria growth. Maintain water level at approximately ¼” from bottom of well.
Periodically (approx. 2 hours) remove container of food and check the water level. Add
hot water if needed.
WARNING
BURN HAZARD
Hot water and steam in the well can burn skin.
Use protective gloves, mitts or potholders when removing
food containers or covers. Hot food can also cause burns. Handle hot food carefully.
17676 Rev A 9/01
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DROP-IN HOT WELLS
WARNING
BURN HAZARD
Top surface gets extremely hot and can burn skin or damage heat-sensitive items.
Use caution when touching top surface and keep heat-sensitive items off of top surface.
Drain Operation:
Each well is equipped with its own drain shut off valve. As an option, some models may have a
master drain valve that controls all wells in the unit. The master drain valve should be closed at
all times the unit is operating.
If the unit is equipped with a master drain valve, to operate the unit with the wells draining
independently of each other, turn each valve located directly under each well to the “Off”
position. The valve is in the off position when the handle of the valve forms a “T” with the body
of the valve. Open each valve separately to only drain the liquid from the well the valve is
connected to. To operate with all of the wells draining together, open all individual well drains
and use the master drain valve to drain all of the wells at the same time.
If the unit does not have a master drain valve, to operate the unit be sure each valve is closed for
operation. The valve is in the off position when the handle of the valve forms a “T” with the
body of the valve. To drain the unit, open each valve draining only the liquid from the well the
valve is attached to.
Cleaning:
To maintain appearance and increase the service life, the food warmer should be cleaned at least
daily.
1. Before cleaning be sure unit is turned off and that the liquid in the wells has cooled
completely.
2. Carefully open drain valves making sure to drain liquid into a container or floor drain.
WARNING
BURN HAZARD
Hot water and hot parts can burn skin.
Allow hot wells and water to cool before handling.
3. Wipe the entire well interiors with a clean, damp cloth.
4. To avoid damaging the finish, do not use abrasive materials, scratching cleaners or scouring
pads to clean water deposits from the wells.
5. If soap or chemical cleaners are used, be sure they are completely rinsed away with clear
water, immediately after cleansing. Chemical residue could corrode surface of unit.
17676 Rev A 9/01
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DROP-IN HOT WELLS
WARNING
ELECTRICAL SHOCK HAZARD
Do not spray outside of unit or controls with liquid or cleaning product.
Liquid could enter the electrical compartment and cause a short circuit or electric shock.
Repair:
There are no user serviceable parts within this appliance. To avoid serious injury or damage,
never attempt to repair the food warmer or replace a damaged power cord yourself. Contact a
qualified professional repair service.
17676 Rev A 9/01
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DROP-IN HOT WELLS
WARRANTY INFORMATION
Warranty Policy for The Vollrath Co. L.L.C
The Vollrath Company L.L.C. warranties all products it manufactures and distributes
against defects in materials and workmanship for a period of one year - except as
listed below:
§ Refrigeration compressors – 5 year warranty
§ Intrigue & Classic Select cookware – Limited lifetime warranty
§ Replacement parts – 90 (ninety days) on the part only
§ Fry pans and coated cookware – 90 (ninety days)
All warranties cover normal use and service only and are void if the product has been
damaged by accident, neglect, improper use or other causes not arising out of defects
in material or workmanship. The Vollrath Company shall not be liable for loss of use of
the product or other incidental or consequential costs, expenses or damage incurred
by the purchaser.
Warranty work must have prior approval from The Vollrath Company L.L.C.
Drop-In Hot Well Warranty
All Drop-In models are to be repaired or replaced in the field, at the discretion of The
Vollrath Company L.L.C., in accordance with the warranty policy listed above. Should
you have a problem with your unit and it is under warranty, please contact an
authorized service agency nearest to you or call a Vollrath Customer Service
Representative for the location of a service agency near you. Please have the model
number, series number and date of purchase information available when calling.
17676 Rev A 9/01
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