The Vollrath Company, L.L.C.
1236 North 18th Street
P.O. Box 611
Sheboygan, WI 53082-0611
Telephone 920 457-4851
Operating and Safety
Instructions
T 43R & TD 43R -
Countertop Food
Merchandiser
Model Numbers:
72050 – 1600 Watts, 120 Volts, Merchandiser Only
72055 – 1600 Watts, 120 Volts. Merchandiser Kit
72051 – 1600 Watts, 120 Volts, Merchandiser Only With Drain
72056 – 1600 Watts, 120 Volts, Merchandiser Kit With Drain
17875-1 Rev A 1/04
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T 43 & TD 43 Countertop Food Merchandiser
3. Plug power cord into a grounded electrical outlet with the nameplate rated voltage.
4. Preheat the water in the well by covering the well with an empty food container or cover
and then setting the heat control to the maximum heat setting. Preheat for 45 Minutes
5. Place container of hot food into the preheated food merchandiser. To prevent spills, do not
overfill the food container.
6. Reduce heat setting to a level that will maintain a safe holding temperature and maintain food
quality. (See Food Safety Precautionary Note)
7. Maintain proper water level. The low water light will turn on and the unit will stop operating
when the water level becomes too low. Do not allow the water to completely evaporate.
Check water level frequently. Maintain at least ½” of water in the well for proper operation.
Operation: Rethermalizing Previously Cooked Food
1. Place the food merchandiser on a flat, stable surface.
2. Close drain valve (TD 43 only). Pour water to fill line (8 quarts or 2 gallons) in the well.
Do not overfill the well. Always operate this unit with water in the well.
WARNING
ELECTRICAL SHOCK HAZARD
Keep water level at or below water level mark. If level is too high, water may overflow
when the food container is inserted. The overflow could enter the electrical compartment
and cause a short circuit or electric shock.
3. Plug power cord into a grounded electrical outlet with the nameplate rated voltage.
4. Preheat the water in the well by covering the well with an empty food container or cover and
then setting the heat control to the maximum heat setting. Preheat for 45 minutes
WARNING
BURN HAZARD
Hot water and steam in the well can burn skin.
Use protective gloves, mitts or potholders when removing food containers or covers.
Hot food can also cause burns. Handle hot food carefully.
17875-1 Rev A 1/04
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T 43 & TD 43 Countertop Food Merchandiser
5. Set the heat control knob to the maximum heat setting. During the rethermalization process,
monitor food temperatures closely for food safety. The United States Public Health Service
recommends that the entire food product reaches and maintains a minimum of 165°F (74°C)
for at least 15 seconds to be properly rethermalized. In addition, rethermalized food must
pass through the danger zone of 41°F (5°C) to 165°F (74°C) in less than 2 hours to prevent
growth of organisms of public health concern. The food must then be held at a minimum of
140°F (60°C). Do not add cold food for rethermalizing while holding hot food; the
merchandiser will cool down and not hold the hot food at the proper serving
temperature. To reach the required safe food temperature as quickly as possible, do not add
water or remove food pan during the rethermalization process.
6. After food has been properly rethermalized, reduce heat setting to a level that will maintain a
safe holding temperature and maintain food quality. (See Food Safety Precautionary Note
Below)
7. Maintain proper water level. The low water light will turn on and the unit will stop operating
when the water level becomes too low. Do not allow the water to completely evaporate.
Check water level frequently. Maintain enough water to keel both elements covered for
proper operation.
FOOD SAFETY PRECAUTIONARY NOTE
Monitor food temperatures closely for food safety. The United States Public Health
Service recommends that food be held at a minimum of 140°F (60°C) to help prevent
bacteria growth. Maintain water level at approximately 1/2” from bottom of well.
Periodically (approx. 2 hours) remove container of food and check the water level. Add
hot water if needed.
Cleaning:
To maintain appearance and increase the service life, the food warmer should be cleaned at least
daily.
1. Before cleaning, unplug the unit and let it and any liquid in the unit to cool completely.
WARNING
BURN HAZARD
Hot water and hot pans can burn skin.
Allow hot wells and water to cool before handling.
2. Carefully empty the water from the unit. If using model TD 43R, open drain into suitable
container.
3. Wipe the interior of the unit with a clean damp cloth.
4. To avoid damaging the finish, do not use abrasive materials, scratching cleaners or scouring
pads to clean water deposits from the well.
17875-1 Rev A 1/04
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T 43 & TD 43 Countertop Food Merchandiser
5. If soap or chemical cleaners are used, be sure they are completely rinsed away with clear
water, immediately after cleansing. Chemical residue could corrode the surfaces of the unit.
WARNING
ELECTRICAL SHOCK HAZARD
Do not spray outside of unit or controls with liquid or cleaning
product. Liquid could enter the electrical compartment and cause a
short circuit or electric shock.
Troubleshooting:
Symptom
Possible cause and solution.
Unit will not heat
The water may be too low. There is a safety
thermostat that will cut out when the water level
gets too low. The low water light will turn on and the
unit will not heat. Fill with hot water to the fill line.
Unit takes too long to heat There may be too much water in the well. The unit
is designed to be used with 2 gallons of water.
The power switch light
The power switch light will cycle on and off with the
turns off. The unit operates heating element. When the element is heating, the
intermittently.
light in the switch will be on, when the element is
not heating the light will not be on. If the "LOW
WATER" light is on, the unit will not operate until
there is water covering both elements.
Repair:
There are no user serviceable parts within this appliance. To avoid serious injury or damage,
never attempt to repair the food warmer/rethermalizer unit or replace a damaged power cord
yourself. Contact a qualified professional repair service.
17875-1 Rev A 1/04
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T 43 & TD 43 Countertop Food Merchandiser
17875-1 Rev A 1/04
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T 43 & TD 43 Countertop Food Merchandiser
17875-1 Rev A 1/04
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T 43 & TD 43 Countertop Food Merchandiser
17875-1 Rev A 1/04
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T 43 & TD 43 Countertop Food Merchandiser
Warranty Policy for The Vollrath Co. L.L.C
The Vollrath Company L.L.C. warranties all products it manufactures and distributes against
defects in materials and workmanship for a period of one year from date of purchase, except as
listed below:
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
Refrigeration compressors – 5 year warranty
Intrigue & Classic Select cookware – Limited lifetime warranty
Replacement parts – 90 (ninety days) on the part only
Fry pans and coated cookware – 90 (ninety days)
One-piece handle NSF dishers – Limited lifetime warranty
All warranties cover normal use and service only and are void if the product has been damaged
by accident, neglect, improper use or other causes not arising out of defects in materials or
workmanship. The Vollrath Company shall not be liable for loss of use of the product or other
incidental or consequential costs, expenses or damage incurred by the purchaser.
Warranty work must have prior approval from The Vollrath Company L.L.C.
Warranty Procedure For Countertop Equipment
During the warranty period the food warmer will be replaced without charge to the
original purchaser when returned prepaid and insured, with proof of purchase date, to
the dealer who originally sold the unit.
Should it become necessary to return this product to The Vollrath Company, you must
first obtain return authorization and shipping instructions from The Vollrath
Company Customer Service Department. Please have model number and serial
number information available when calling.
ꢀ Carefully pack the item in its original carton or other suitable box to avoid
shipping damage.
ꢀ Attach a tag to the item before packing with your name, complete address
and phone number, model and serial number, purchase information and an
explanation of the problem. Include Return Authorization packing Slip.
ꢀ We recommend you insure the package, as shipping damage is not covered
under warranty.
Mailing address:
Canadian Customers:
The Vollrath Company L.L.C.
Vollrath of Canada, Ltd.
7525 Mclaughlin Road
Mississauga, ONT. L5R 3K5
1236 N. 18th Street
Sheboygan, WI 53081
PLEASE ALLOW 30 – 45 DAYS FOR REPLACEMENT WARMER
RETURNS WITHOUT PRIOR AUTHORIZATION WILL NOT BE ACCEPTED
17875-1 Rev A 1/04
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