Teledex Telephone SIP LD4105S User Manual

SIP LD4100/4200 Series User Guide  
For Models  
SIP LD4105S, SIP LD4110S  
SIP LD4205S, SIP LD4210S  
IMPORTANT SAFETY INSTRUCTIONS  
WHEN USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY  
PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE  
RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS, INCLUDING  
THE FOLLOWING:  
– WHEN THE POWER SUPPLY CORD OR PLUG IS DAMAGED  
OR FRAYED.  
– IF LIQUID HAS BEEN SPILLED INTO THE PRODUCT.  
– IF THE PRODUCT HAS BEEN EXPOSED TO RAIN OR WATER.  
1. READ AND UNDERSTAND ALL INSTRUCTIONS.  
– IF THE PRODUCT DOES NOT OPERATE NORMALLY BY  
FOLLOWING THE OPERATING INSTRUCTIONS. ADJUST ONLY  
THOSE CONTROLS THAT ARE COVERED BY THE OPERATING  
INSTRUCTIONS, AS IMPROPER ADJUSTMENT OF OTHER  
CONTROLS MAY RESULT IN DAMAGE AND WILL OFTEN  
REQUIRE EXTENSIVE WORK BY A QUALIFIED TECHNICIAN  
TO RESTORE THE PRODUCT TO NORMAL OPERATION.  
2. FOLLOW ALL WARNINGS AND INSTRUCTIONS MARKED ON  
THE PRODUCT.  
3. UNPLUG THE PRODUCT FROM THE WALL OUTLET BEFORE  
CLEANING. DO NOT USE LIQUID CLEANER OR  
AEROSOLCLEANERS. USE A DAMP CLOTH FOR CLEANING.  
4. DO NOT USE THIS PRODUCT NEAR WATER; FOR EXAMPLE NEAR  
A BATHTUB, WASH BOWL, KITCHEN SINK OR LAUNDRY TUB, IN  
A WET BASEMENT, OR NEAR A SWIMMING POOL.  
– IF THE PRODUCT HAS BEEN DROPPED OR THE CABINET HAS  
BEEN DAMAGED.  
5. DO NOT PLACE THIS PRODUCT ON AN UNSTABLE CART, STAND  
OR TABLE. THE PRODUCT MAY FALL, CAUSING SERIOUS DAMAGE  
TO THE PRODUCT.  
– IF THE PRODUCT EXHIBITS A DISTINCT CHANGE IN  
PERFORMANCE.  
6. SLOTS AND OPENINGS IN THE CABINET AND THE BOTTOM ARE  
PROVIDED FOR VENTILATION, TO PROTECT IT FROM  
10. AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE)  
DURING AN ELECTRICAL STORM. THERE MAY BE A RISK OF  
ELECTRIC SHOCK FROM LIGHTNING.  
OVERHEATING. THESE OPENINGS MUST NOT BE BLOCKED OR  
COVERED. THE OPENINGS SHOULD NEVER BE BLOCKED BY  
PLACING THE PRODUCT ON A BED, SOFA, RUG OR ANY OTHER  
SIMILAR SURFACE. THIS PRODUCT SHOULD NEVER BE PLACED  
NEAR OR OVER A RADIATOR OR HEAT REGISTER. THIS  
PRODUCT SHOULD NOT BE PLACED IN A BUILT-IN INSTALLATION  
UNLESS PROPER VENTILATION IS PROVIDED.  
NOTICES  
REQUIREMENTS OF PART 15 - FCC RULES  
NOTE: This equipment has been tested and found to comply with  
the limits for a Class A digital device, pursuant to Part 15 of the  
FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning  
the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures: a) move  
the telephone away from the receiver; b) consult the dealer or an  
experienced radio/TV technician for help. Any changes made by the  
user not approved by the manufacturer can void the user’s authority  
to operate the telephone.  
7. NEVER PUSH OBJECTS OF ANY KIND INTO THIS PRODUCT  
THROUGH CABINET SLOTS AS THEY MAY TOUCH DANGEROUS  
VOLTAGE POINTS OR SHORT OUT PARTS THAT COULD RESULT IN  
A RISK OF FIRE OR ELECTRIC SHOCK. NEVER SPILL LIQUID OF ANY  
KIND ON THE PRODUCT.  
8. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT DISASSEMBLE  
THIS PRODUCT, BUT TAKE IT TO QUALIFIED SERVICE PERSONNEL  
WHEN SOME SERVICE OR REPAIR WORK IS REQUIRED. OPENING  
OR REMOVING COVERS MAY EXPOSE YOU TO DANGEROUS  
VOLTAGES OR OTHER RISKS. INCORRECT REASSEMBLY CAN CAUSE  
ELECTRIC SHOCK WHEN THE APPLIANCE IS SUBSEQUENTLY USED.  
9. UNPLUG THIS PRODUCT FROM THE WALL OUTLET AND REFER  
SERVICING TO QUALIFIED SERVICE PERSONNEL UNDER THE  
FOLLOWING CONDITIONS:  
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1. Introduction to the Teledex iPhone SIP LD Series  
IP Phone  
2.1 A Matter of Safety  
WARNINGS mean danger to persons and possibly, damage to  
equipment. Whenever you see this symbol, be careful to study  
the steps that you will perform, and be sure that you under-  
stand the nature of the hazards before beginning the task.  
The Teledex iPhone SIP LD series IP phone is a  
SIP-compliant network terminal. Instead of using standard  
analog or digital telephone lines, it connects to the network  
in the same manner as computers and printers do. The voice  
and control signals to and from the SIP LD series phones are  
entirely digital data that is transmitted over the data  
network, rather than phone lines.  
CAUTION mean risk of damage to equipment. Whenever you  
see this symbol, be aware of the steps that you will perform  
and be sure that you avoid the conditions that may damage  
the equipment.  
1.1 Definitions, Acronyms and Abbreviations  
PoE: Power over Ethernet  
NOTES point out exceptions or additions to the information  
presented in a particular section. You may want to highlight  
some information that you will need to remember  
VoIP: Voice over IP  
periodically in the operation or installation of this device.  
IP-PBX: IP-based Private Branch Exchange  
PSTN: Public Switched Telephone Network  
SIP: Session Initiation Protocol  
2.2 Versions of the SIP LD Series  
NOTE: There are has three versions of this phone, depending  
TFTP: Trivial File Transfer Protocol  
DTMF: Dual Tone Multiple Frequency  
on how power is supplied to the telephone.  
Version 1: Local power version. This version requires an  
approved inline power adapter to provide power.  
1.2 The SIP LD Series Woks Like a Telephone  
The SIP LD series phone functions in a manner very similar to  
analog or digital telephone instruments that are connected to  
a PABX (private automatic branch exchange.)  
Version 2: PoE (Power over Ethernet) version. This version is  
designed for customers with a PoE compatible network  
interface available (e.g. PoE switch, or PoE injectors). The  
power for the phone is supplied over the Ethernet network.  
1.3 Two Lines  
Version 3: Dual-power version. The version can work in either  
local power or PoE mode, depending on jumper settings  
made to the phone. When the phone is working in the local  
power mode, an inline power adapter is needed (as for  
Version 1). When the phone is working in PoE mode, the  
power will be provided through the PoE Ethernet port.  
The SIP LD series can handle one or two calls  
simultaneously, much like a standard “two-line” analog  
or digital telephone. However, there is only one line  
(or cable) connecting the SIP LD series to the network.  
1.4 The Network  
Instead of telephone lines, the SIP LD series connects  
to other IP telephones via an Ethernet network.  
CAUTION: For Version 3, there is risk of damaging the  
equipment if the power jumper is not set properly  
according to the specification from Teledex.  
1.5 The IP-PbX  
An IP-PBX is a telephone switching system inside that switches  
calls between Voice over IP (VoIP) users on local lines, and lets  
all users share a certain number of external telephone lines.  
The typical IP-PBX can also switch calls between a VoIP user  
and a traditional telephone user, or between two traditional  
telephone users much like a conventional PBX does.  
2.3 Unpacking the SIP LD series  
The SIP LD series IP phone package contains  
several components:  
• The main base unit, or keyset (see figure 1, page 10)  
• A handset for use during conversations  
• Two or three network cables for connecting the  
phone to the network, or a PC. The SIP LD series  
has a built-in Ethernet switch, and two Ethernet ports.  
The IP-PBX controls all of the SIP LD series terminals  
on the network, as well as other types of VoIP terminals  
that are connected to the network. The SIP LD series works  
with various IP-PBX products. For a list of IP-PBX  
servers with which the SIP LD series is compliant,  
A handset coil cord, to connect the handset to the  
phone, or base.  
The package may also contain an optional power  
adapter (if necessary).  
1.6 The Network System Administrator  
For Version2 (PoE version), no power adapter will be  
provided. For the Version 1 (local power version) and  
Version 3 (dual-power version), an inline power adapter  
may be provided along with the package, depending on  
the intended country of use. The inline power adapter  
provides two network ports. One is used to connect with  
the user’s network interface; another is for connecting  
with the SIP LD series.  
The SIP LD series requires configuration in order to  
work properly on the network. This task is performed by  
a technical specialist referred to as a network or system  
administrator. The network administrator will perform the  
configuration steps from a control station at the IP-PBX.  
2. Installing the SIP LD Series IP Phone  
Installing the SIP LD series in a guest room or at a  
workstation is as simple as installing a conventional  
office telephone.  
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2.4 Connecting the Handset  
a PC, it must be connected to the jack on the right side of  
the phone. Otherwise the phone will not function.  
Plug one end of the coil cord into the RJ-10 receptacle on the  
handset, and the other end into the receptacle on the left  
side of the base. Place the handset into the cradle of the base.  
2.7 Arranging the SIP LD Series on the Desk or Table  
Route the network cable toward the rear of the base of  
2.5 Connecting the SIP LD Series to the network  
the phone, and attach the desk/wall mounting bracket by  
inserting the tabs into the matching holes in the base. Place  
the phone in a convenient location on the desk. Place the  
handset on the cradle and confirm that the hookswitch is  
properly depressed by the weight of the handset.  
WARNING! Risk of electrical shock! Dangerous voltages may  
be present on the terminals of the network patch cable after  
it is plugged into the network wall jack. Connect the patch  
cable to the base first, then to the network wall jack.  
2.5.1 SIP LD Series Version 1 (Local Power)  
2.8 Mounting the SIP LD Series on a Wall  
Connect Network to the Inline Power Adapter.  
The SIP LD series can be mounted on a wall or other  
vertical or near-vertical surface surface. To do so, the desk/  
wall mounting bracket should be rotated 180 degrees,  
compared to the desk mounting position. Use screws  
(and anchors, if necessary) to match the hole pattern in  
the bracket. The wall mounting clip (just underneath the  
hookswitch) should be removed and re-installed after  
rotating it 180 degrees.  
For this version, the network interface is assumed to NOT  
be PoE compatible. For installation within North America,  
Teledex provides an inline power adapter, which has two  
network ports labeled “PHONE” and “LINE” respectively. (For  
installation outside North America, please contact Teledex for  
information on obtaining an approved inline power adapter.)  
Plug one end of a network patch cable into the RJ-45 jack at  
the top of the SIP LD series base. Connect the other end of  
this cable to the RJ-45 jack labeled “PHONE” on the power  
adapter. With a second network patch cable, plug one end  
into the RJ-45 jack labeled “LINE” on the power adapter.  
Connect the other end of this cable to the network wall jack  
designated by the network administrator. Plug the power  
adapter into an unswitched electrical outlet.  
To remove the clip, push it firmly toward the hookswitch.  
The clip will hold the handset firmly in the cradle, and  
allow it to depress the hookswitch when the phone is  
not in use.  
3. Configuring the SIP LD Series  
Once the SIP LD series has been unpacked, set up on the  
desk (or mounted to a wall), and connected to the network,  
the network administrator should be notified that the unit  
is ready for network configuration and activation. Once this  
process has been completed, it will receive power from the  
network and begin to function.  
2.5.2 SIP LD Series Version 2 (PoE)  
For this version, the network interface is assumed to be  
PoE compatible, and power present at the Ethernet jack.  
Plug one end of a network patch cable into the RJ-45 jack  
at the top of the SIP LD series base. Connect the other end of  
this cable to the network wall jack designated by  
the network administrator.  
3.1 Starting Up  
The SIP LD series will automatically begin to function once it  
has been connected to the network, configured and activated  
by the network administrator. The network will  
2.5.3 SIP LD Series Version 3 (Dual power)  
This version can work in either local power or PoE mode,  
according to the different setup of the power jumpers  
underneath the phone. When the phone is set to work in  
the local power mode, connect to the network through  
the inline power adapter as described in subsection 2.5.1.  
When the phone is configured to work in PoE mode,  
follow the instructions described in subsection 2.5.2.  
detect the presence of the SIP LD series and supply power and  
data to it (there is no on/off switch). Once  
power has been applied, it takes about ninety (90) seconds  
for the SIP LD series to be ready for configuration.  
3.2 Online Configuation  
The SIP LD series supports web-based online  
configuration, and can be configured through another  
PC. The default IP address for the phone is 10.10.1.254.  
The network administrator should configure the SIP  
LD series to another static IP address, or activate  
the DHCP function through the online configuration.  
CAUTION: Do not connect a standard telephone line cord  
to the network RJ-45 jack. A standard telephone cord  
connector can fit into the RJ-45 jack; however there is a  
risk of damaging the equipment if this is done.  
NOTE: The SIP LD series will not function until it has been con-  
figured and activated by the network administrator.  
3.2.1 Visit the Configuration Portal (Fig.2)  
Use the link http://(IP Address):8080 to access the web portal  
of the SIP LD series. The default IP address is 10.10.1.254, so  
word will be required to access to the web portal.  
The default logins are (case sensitive):  
2.6 Connecting a PC to the SIP LD Series  
If the installation environment has only one active network  
jack, and another network device such as a PC must share the  
same space, that device should be disconnected from the wall  
jack and reconnected to the RJ-45 jack on the right side of the  
SIP LD series.  
Username: Admin  
Password: iPhone06  
CAUTION: The cable from the network wall jack must be  
connected to the jack on the top of the phone, and if there is  
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Figure 2 shows the welcome page of the configuration portal.  
The phone can be configured through the main menu  
provided by this portal.  
same phone number and configuration, and only Line 1 needs  
to be configured. To change the line configuration via the  
configuration portal, follow these steps:  
1. Click “Line 1 Info” or “Line 2 Info” on the left side menu.  
NOTE: Except for upgrading the software online (decribed in  
subsection 3.2.7), the configuration for the SIP LD series will  
not be activated until the phone has been reset.  
2. Input the required line-related information, such as phone  
number, password, proxy server registration server,  
message waiting number, MWI (Message Waiting  
Indicator) server etc.  
3. Click “Submit” to save changes.  
Fig 2: Teledex iPhone Configuration Portal  
3.2.2 Change Network Configurations (Fig.3)  
To change network configurations via the configuration  
portal, follow these steps:  
1. Click “Network Info” on the left side menu.  
2. There are two options for the item “Acquire IP Through.  
Select “Use DHCP” if you want to use DHCP to get an IP  
address automatically. Otherwise, select “Use Static IP”.  
Fig 4: Line Configuration  
3. Input the phone’s IP address and subnet mask if using  
static IP address. Input the gateway address, DNS server  
address, SMTP server address and time zone.  
3.2.4 Configure the Auto Dial Keys (Fig. 5)  
To change auto dial configuration follow these steps:  
1. Click “AutoDial Keys” on the left side menu.  
2. Input the number associated with each auto dial keys.  
3. Click “Submit” to save changes.  
4. Click “Submit”.  
SMTP  
Fig 3: Configuration of the Network  
3.2.3 Set Line 1 and Line 2 Information (Fig. 4)  
The SIP LD series supports two line appearances. If  
the Multiple Line Appearance feature is disabled (refer to  
section 3.2.6), then Line 1 and Line 2 should be configured  
separately with different phone numbers. If the Multiple Line  
Appearance feature is enabled, the two lines will share the  
Fig 5: Configuration of Speed Dial Keys  
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3.2.5 Configure the Call Features (Fig. 6)  
The configurable call features include Do Not Disturb, Call  
Transfer, Call Forward No Answer, Call Forward Busy, Call  
Waiting, and Call Forward All. A call forward extension  
number can be pre-configured. A description of each  
feature is below:  
Do Not Disturb: The phone will not ring upon any  
incoming call.  
Call Transfer: Transfers the incoming call to another  
number or extension.  
Call Forward No Answer: The incoming call will be  
forwarded if there is no answer for 18 (eighteen) seconds.  
Call Forward busy: Incoming calls will be immediately  
forwarded if the phone is off hook.  
Fig 7: Interop Configuration  
Call Forward All: All incoming calls will be  
forwarded automatically.  
3.2.7 Upgrade the Phone’s Firmware (Fig.8)  
To update the phone’s firmware through the configuration  
portal, click “Online Upgrade” on the left menu.  
Call Waiting: Answers one incoming call, while placing  
the existing call on hold.  
There are three update options from which to choose:  
To enable or disable call features through the  
configuration portal, follow these steps:  
1. Set TFTP Address Only – Changes the TFTP address on the  
phone, leaving the rest of the firmware untouched.  
1. Click “Call Features” on the left side menu.  
2. Upgrade Application – Uploads new firmware from the  
2. Check the box of the feature you wish to enable,  
or uncheck a box to disable it.  
TFTP server, and reboots the phone.  
3. Upgrade Data – Updates the data file, and reboots  
3. Fill in the call forwarding number, if the Call Forward  
feature is enabled.  
the phone.  
Choose one update option. Set the TFTP server address  
provided by Teledex. Click “Submit” to upgrade the firmware.  
4. Click “Submit.  
NOTE: For update options 2 and 3, do not reboot the phone  
manually. Wait for the phone to reboot itself.  
Fig 6: Configuration of Call Features  
3.2.6 Enable or Disable Multiple Line Appearances (Fig. 7)  
Fig 8: Online Software Upgrade  
The Multiple Line Appearance feature allows two lines to  
share the same phone number and configuration. By default,  
this feature is disabled. To enable or disable the Multiple Line  
Appearance feature, follow these steps.  
3.2.8 Reset the iPhone (Fig.9)  
Use this configuration page to manually reset the phone.  
NOTE: Except when upgrading the software online  
(described in section 3.2.7), the phone should be reset  
after modifying any configurations.  
1. Click “InterOp Config” on the left menu.  
2. Next to “Enable MLA”, select “Enable” or Disable.  
3. Click “Submit” to save your changes.  
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4.1.6 Adjusting the Handset Volume  
Activate the handset by picking it up. With the handset  
active, press the up or down arrow key to raise or lower  
handset volume to the desired level.  
4.2 Placing a Phone Call  
There are various ways of initiating a phone call:  
1. Lift the handset, listen for dial tone, and dial the phone  
number, using the keypad.  
2. Press one of the LINE buttons (LINE 1 or LINE 2) activating  
the speakerphone. Dial the desired number.  
3. Press the SPEAKER key. An available line will be activated,  
and you will hear dial tone. Dial the desired number.  
As soon as the IP-PBX recognizes a valid phone number, the  
call is placed. The LINE 1 (or LINE 2) LED will be illuminated  
during the call.  
Fig 9: Reset the Phone  
3.2.9 Restore to Factory Configuration  
4.3 Receiving a Phone Call  
To restore the phone to the factory (default) configuration  
via the configuration portal, follow these steps:  
When there is an incoming call, the ringer sounds, and the  
LINE 1 LED flashes quickly.  
1. Click “Restore to Factory” on the left menu.  
2. Click “Restore” to restore factory settings.  
To answer the call, do one of the following:  
1. Pick up the handset and begin your conversation.  
4. Using the SIP LD Series IP Phone  
2. Without removing the handset, press the LINE 1 key, or  
the SPEAKER key, and speak in the direction of the base  
microphone.  
After the SIP LD series has been configured and  
activated by the network administrator, it is ready to use.  
This section describes how to place, receive and manage  
phone calls.  
The LINE 1 LED will be illuminated during the call.  
To reject the call, simply press the FLASH key.  
4.1 Using the Handset and Speakerphone  
To end the phone call, simply hang up the handset, or press  
the SPEAKER key (if the speakerphone was used).  
4.1.1 Using the Handset  
If the handset is connected and lifted out of the cradle  
(releasing the hookswitch), it will take precedence over the  
speaker or a headset (if connected). The speaker or headset  
will be muted.  
4.4 Using Mute  
To prevent the other party on the line from hearing what is  
being said on your end of a phone call, you may use the mute  
function of the phone. To use Mute:  
4.1.2 Using the Speakerphone  
1. Press the MUTE key; the MUTE LED will illuminate.  
If the handset is in its cradle with no headset connected,  
and the SPEAKER key is pressed, the speakerphone is  
engaged, enabling handsfree calls. The SPEAKER LED  
will be illuminated when this mode is active.  
2. To disengage Mute, press the MUTE key again.  
While in Mute mode, you will be able to hear the other party,  
but they will not hear you.  
4.1.3 Switching between Handset and Speakerphone  
4.5 Using Hold  
When a call is in progress using the handset, press the  
SPEAKER key, then hang up the handset. The SPEAKER LED  
will flash, and the speakerphone will become active. If the  
handset is not hung up within twelve (12) seconds, the call  
will remain on the handset.  
To place a call on Hold, press the HOLD key. The line will  
remain engaged, but neither party will be audible to  
each other. The active line’s LED will flash slowly while  
Hold is activated.  
To disengage Hold, and return to the call, press the LINE 1  
4.1.4 Adjusting the Ringer Volume  
(or LINE 2) key.  
When the phone is either idle or ringing, press the up or  
down arrow key to raise or lower ringer volume.  
4.6 Using the Second Line  
While engaged in a call on one of the lines, a call may come  
in on the other line. To answer the second call, while keeping  
the first call, press the HOLD key. The second call will be  
connected. The LINE 1 LED will flash. To answer the incoming  
call while hanging up the first call, simply press LINE 2.  
4.1.5 Adjusting the Speaker Volume  
Activate the speaker through pressing the SPEAKER key. With  
the speaker active, press the up or down arrow key to raise or  
lower speaker volume to the desired level.  
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4.7 TRANSFERRING A CALL  
5.2 USING CALL WAITING  
Note: This feature will not be valid unless it is enabled.  
Note: This feature will not be valid unless it is enabled  
through web portal configuration.  
The ND2210S can transfer an ongoing call to another phone  
on the same network if this feature is enabled through web  
portal configuration.  
If this feature was enabled through web portal configuration  
as described in subsection 3.2.5., you hear the call waiting  
tone during a call, on a single line phone model (ND2105S,  
ND2110S, ND2105 and ND2110S), press FLASH to answer the  
second call. The first call is automatically placed on hold. To  
switch between calls, press FLASH again.  
To transfer a call:  
1. Press the FLASH key; this will place the call on hold and  
activate the second line.  
2. Dial the number or extension of the party to whom you  
wish to transfer the call.  
5.3 Speed Dialing  
3. When the party answers, explain that the call is being  
transferred, then hang up. The call will be transferred.  
Speed dialing is useful for frequently-dialed numbers. Speed  
dial keys are loacted above the dial pad. Numbers up to  
thirty-two (32) digits in length may be stored.  
Note: Alternatively, it is not necessary to wait for the third  
party to answer before transferring a call. To make a “blind  
transfer,” simply hang up while the other party’s phone is  
ringing, and the third party will pick it up as any other  
incoming call.  
5.3.1 Programming the Memory Dialing Keys Through  
the Concealed STORE Key  
The speed dial keys can be programmed not only through  
the configuration portal (as described by subsection 3.2.4)  
but also through the concealed STORE key.  
4.8 Redialing the Last Number  
Lift the handset (or press LINE 1 or SPEAKER) and press the  
REDIAL key. The last number you dialed will be redialed.  
The STORE key is concealed to deter unauthorized tampering.  
With the clear plastic overlay and faceplate removed from the  
phone, locate the STORE key as noted in the phone diagram  
(Fig. 1). This recessed key is located above number ‘3’ on the  
dial keypad. To program an auto-dial key:  
4.9 Pre-Dialing a Phone Number  
Before lifting the handset from the cradle, or pressing the  
LINE 1 or SPEAKER keys to get a dial tone, a phone number  
can be pre-dialed. Simply dial the phone number by  
pressing the number keys on the keypad, then lift the  
handset (or press LINE 1 or SPEAKER) and the number will  
be dialed. You will hear DTMF touch tones as audible  
confirmation of the number being dialed.  
1. Press the recessed STORE key and release it.  
2. Enter the number or extension to be programmed.  
3. Press the auto-dial key where the number is to  
be stored.  
4. Repeat the procedure as needed for additional  
auto dial keys.  
4.10 DTMF Signaling  
Telephone systems use DTMF (Dual Tone Multiple Frequency)  
signaling for various functions, most prominently as audible  
feedback to confirm the dialing process. Tones are  
generated when the number keys are pressed. In addition  
to dialing a phone number, DTMF signaling can be used  
for various purposes when a call is in progress, such as for  
entering an extension number, responding to voice prompts  
by automated telephone answering systems, entering  
passwords, PINs, account numbers, etc.  
5.3.2 Configure the Timed Pause for the Speed Dial  
The PAUSE key can be used to provide a timed pause  
between dialed digits within a stored auto dial number.  
The timing of the pause is programmable, with the factory  
default set to one second. To change the pause timing:  
1. Press the STORE key (see Fig. 1).  
2. Press the PAUSE key (see Fig. 1).  
3. Press a number from 0 to 5 on the dial keypad.  
The number selected will be the pause timing in  
seconds (for example: pressing the ‘3’ key will insert  
a 3 second pause).  
5. Advanced Features of the SIP LD Series  
Advanced features of the SIP LD series include:  
Call Forwarding  
Call Waiting  
4. Press the STORE key. The selected pause time is now  
inserted into the dialing string.  
Speed Dialing  
Conference Calls  
Voice Mail  
5.3.3 Using the Speed Dial Keys  
To place a call using the speed dialing feature, lift the  
handset out of the cradle, or press the LINE 1 or SPEAKER  
key, then press the desired speed dial key. The DTMF dialing  
tones will be heard as the call is placed. Alternatively, you  
may press the desired speed dial key, then lift the handset  
(or press the LINE 1 or SPEAKER key) and the number will  
be dialed, as in “pre-dialing.”  
This section will explain these features.  
5.1 Using Call Forwarding  
This feature must be enabled and configured through  
the configuration portal. If this process has been  
completed (as described in subsection 3.2.5), incoming  
calls can be automatically forwarded to the preset  
forwarding phone number.  
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5.4 Three-Way Conference Calls  
6.2.1 Disconnect From the Network  
The SIP LD series supports three-way conference calling. The  
CONF or FLASH key allows the user to include two  
other parties in a three-way conversation. One three-way  
conference could be done using only one line or both lines.  
Unplug the network cable from the wall jack. Wait at least  
fifteen (15) seconds, then plug the cable back into the same  
jack. The phone will attempt to re-establish contact with the  
IP-PBX. In many cases, this will restore normal operation.  
5.4.1 Initiating a Three-Way Conference Call With One Line  
1. Place or receive the first call.  
WARNING: Risk of electrical shock! Dangerous voltages may  
be present on the exposed terminals of the network patch  
cable after it is plugged into the network wall jack.  
2. Press FLASH.  
3. Dial the third party, and wait for them to answer.  
4. Press FLASH again to join all three callers.  
6.2.2 Disconnect the PC  
If there is a PC or other network device connected to the port  
on the side of the phone, disconnect the cable to the PC or  
device from the base, then perform the actions from section  
6.2.1 (Disconnect From the Network).  
5. To disconnect the third party and return to a two-party  
call, press FLASH again.  
5.4.2 Initiating a Three-Way Conference Call With Two Lines  
1. Place or receive the first call.  
6.2.3 Check the Cords and Cables  
If the previous two steps do not solve the problem, all of  
the cords and cables (including handset cord and headsets)  
should be disconnected, inspected for dirt or corrosion,  
and reconnected.  
2. Place that call on hold by pressing the HOLD key.  
3. Press LINE 2, and place or receive the second call.  
4. Press the CONF key to join all three callers.  
ADVANCED FEATURES  
5.5 Using Voice Mail  
5.5.1 Message Waiting  
7. Appendix A – European Requirements  
This product complies with the following CE requirements:  
89/336/EEC EN 55024  
EN 55022 EN 60950 (CB SCHEME)  
If the red message waiting indicator is flashing slowly, voice  
mail messages are waiting to be retrieved.  
8. Appendix b – SIP LD Series Product Specifications  
TELEPHONE TYPE  
Two-line, Voice over Internet Protocol network terminal  
5.5.2 Retrieving Messages  
Press the MESSAGE key. The speakerphone will be activated  
(unless the handset is off-hook) and the phone calls the  
voice mail server. Follow the voice prompts for entering  
your password, listening to, saving and deleting messages.  
When all unheard messages have been listened to or  
deleted, the message waiting light will turn off.  
Call Manager Protocol  
SIP (Session Initiation Protocol)  
Dial Keypad  
12 keys: Numeric 1 – 9, 0, *, #  
Capable of DTMF signaling  
NOTE: Message waiting number must be pre-configured  
before using this feature. (Refer to subsection 3.2.3)  
Speed (Memory) Dialing Keys  
SIP LD4105S and SIP LD4205S: 5 keys  
SIP LD4110S and SIP LD4210S: 10 keys  
6. Care and Troubleshooting  
Your Teledex SIP LD series IP phone will provide years of  
trouble-free service, particularly if it is maintained in an  
indoor environment.  
Line Keys  
Hold, Line 1, Line 2, Conference, Mute, Speaker  
Function Keys  
Messages, Volume (Up/Down), Soft keys on sccreen  
6.1 Cleaning the SIP LD Series  
Dust or deposited materials caused by normal handling of  
the phone handset or base should be removed occasionally  
to ensure optimal performance. Use a soft cloth moistened  
with water to wipe the plastic exterior parts.  
LEDs: Message Waiting, Line 1, Line 2, Conference, Mute,  
Speaker  
CAUTION: Do not use solvents, powders or spray  
cleansers that may leak into the electronic components  
and cause damage.  
Network Connection  
Ethernet 10/100BaseT, RJ-45 connector, 2 ports  
(One supporting PoE)  
Uplink to network and switch  
Pass-through, switched, for local PC  
6.2 In Case of Trouble  
If the SIP LD series does not seem to function as  
expected, there are several troubleshooting techniques  
that may be tried before calling the network administrator.  
Audio Input/Output  
Handset (included), RJ-10 connector  
Microphone (built-in)  
Speaker (built-in)  
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Power  
9. Appendix C – Product Support  
Power supplied from network switch (PoE), or from  
approved local power adapter  
If you need technical assistance with this product,  
please contact Teledex via one of the following methods:  
Telephone  
408.363.3100  
Dimensions & Weight  
W: 9.0” (22.86 cm)  
Email  
D: 8.5” (21.59 cm)  
H: 6.47” (16.43 cm) full upright position  
3.97” (10.08 cm) full flat position  
Internet  
Wt: 2.80 lb. (1.27 Kg)  
If you feel that the information contained herein does not  
represent the way your product is operating, check our  
of this documentation.  
Fig 1: SIP LD Series Diagram  
10/100 Port  
(LAN In)  
10/100 Port  
(For PC)  
USB Port  
Color Touch  
Display  
Branding Badge  
Speed Dial Keys  
Headset Jack  
Microphone  
Hold  
Line 2  
Mute  
Messages  
Volume Up/Down Line 1 Conference Speaker &  
Headset  
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