DIAMOND LOBBY
GUESTROOM TELEPHONE
USERS GUIDE
2) If the steps listed above do not provide a remedy for the suspect
telephone, please place a tag on the individual telephone
describing the defect. Next, call the Teledex Repair Department
at 1 (800) 875-8539 for an RMA number. You must have an
RMA number to return products to Teledex.
CONNECTING THE DIAMOND LOBBY
Included with the Diamond Lobby are (one each):
• Base unit
• Handset
• Coiled handset cord
• Clear plastic overlay
• User guide
• Line cord
3) Kindly note: An RMA number is unique to each return
shipment. Do not duplicate this number on any future shipments.
Contact your supplier or Teledex for information on ordering
custom designed and printed faceplates to enhance the look of your
Teledex Diamond telephone.
SHIPPING INSTRUCTIONS:
Please print the RMA number clearly on the outside of your shipping
carton(s). Please ship to the following address:
1) Located on the left side of the Diamond Lobby is a modular
jack labeled TO HANDSET. Insert one end of the coiled handset
cord into this jack. (You should hear the coil cord lick when
properly inserted).
2) Insert the other end of the coiled handset cord into the modular
jack on the handset.
3) Turn the telephone so the back panel is facing you. Insert either
end of the line cord into the jack on the back of the telephone
this jack is labeled TO TEL.
Teledex LLC / RMA#___________
6311 San Ignacio Avenue
San Jose, CA 95119
FREIGHT CHARGES:
The Customer is responsible for shipping products for repair to
Teledex. After repair, Teledex will return telephone products to the
Customer freight prepaid in the same manner in which is was sent
(i.e. Freight sent to Teledex UPS Blue, will be returned via 2 day ship-
ping).
4) Insert the other end of the line cord into a telephone wall jack.
5) To program the AUTO DIAL key(s) see below instructions.
6) Once your telephone is connected, place the paper faceplate over
the keys. The plastic overlay slips into place by hooking the tabs
on the overlay into the recessed slots located on both sides. The
overlay is easiest to insert when; the left or right side tabs are
inserted first, and the middle part of the overlay is slightly bowed
to allow for insertion of the other tabs.
**Please note: When telephones are returned for repair due to misuse
(i.e. liquid spills, abuse, or Customer modification - warranty label
broken), the Customer will be charged the standard repair fee, regard-
less of warranty status.
TO PROGRAM THE AUTO DIAL KEY(S)
CONVERTING FROM DESK TO WALL MOUNT
Remove the plastic overlay and paper faceplate.
The telephone must be connected to a "live" telephone jack. Use the
eraser end of a pencil or pen to depress the dial keys.
1) Lift the handset.
2) Press the STORE key and release it.
3) Enter the telephone number including the outside access codes,
by pressing the recessed dial pad numbers, 0-9, as needed.
4) Press the AUTO DIAL key located near the bottom of the tele-
phone.
Removable mounting bracket,
turned 180 degrees (for Wall
Mount installation)
5) Replace the handset (hang up).
NOTE: Depending on your model, there may be one to five AUTO
DIAL keys. Repeat the above process for all available keys.
Back View — mounting
bracket is shown in the
Desk Mount Configuration
Back View — Mounting
bracket shown is in the
Wall Mount Configuration
DATA PORT
The Diamond Lobby telephone can be changed for wall mount
applications. The conversion is easiest when the handset and line
cords are not connected.
The DATA PORT is a modular jack, located on the back of the tele-
phone, labeled DATA. You can connect a facsimile or other devices
through the DATA PORT. Insert the modular line cord from your
facsimile, etc., into the jack labeled DATA.
1) Located on the front of the telephone above the speaker grill is
the wall/desk mount clip. Remove this clip by firmly pushing
upward (towards the hookswitch).
HANDSET VOLUME KEY
2) Rotate the clip a half turn (180 degrees) so that the side with the
protruding edge is towards the top. This edge will hold the
handset. (Closest to the hookswitch.)
3) Return the clip to its original location by pushing the clip dow
wards, until it stops (snaps into place).
4) Turn the Diamond Lobby over so that the back side is up, facing
you (A non abrasive surface is suggested to prevent scratching).
5) Locate and remove the mounting bracket, firmly push back and
pull up to remove two of the four retaining tabs.
6) Rotate the mounting bracket a half turn (180 degrees) so that
the mounting eyelet is facing in the same direction as the other
mounting eyelet located on the telephone.
The handset has three volume levels. When the handset is first lifted,
the handset volume is normal.
To change the HANDSET VOLUME:
Locate the HANDSET VOLUME key to the right of the keypad. Press
the key once and the volume level will increase one level (to medium
volume). Press the key once more and the volume level will increase
an additional level (to high volume).
To return the handset volume back to normal, press the handset vol-
ume key again.
7) Insert the top two retaining tabs of the mounting brackets into
the mounting bracket slots (located near the middle of the tele-
phone). Then firmly push down to insert the retaining tabs on
the opposite side of the mounting bracket.
8) Connect a short modular line cord into the jack on the back of
the phone (labeled TO TEL). Route the line cord through the line
cord channel. Connect the other end of line cord to the phone
jack on the wall mounting plate.
9) Turn the telephone over, and slide the Diamond Lobby down
onto the wall plate mounting posts. Both eyelets should line up
with the mounting posts (When properly installed the telephone
will be stable and secure).
RMA PROCEDURES
The following procedure should be followed with all Teledex
telephone products prior to sending the telephone to the factory
for repair.
1) Please perform the tests listed below:
a. Test the telephone on a different telephone jack.
b. Test telephone with a different line cord.
c. Test with a different handset cord (coiled cord).
d. For two line products, please ensure that one of the line
buttons is pressed (if both line buttons are in the UP position,
the telephone will not operate).
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