Tekram Technology Network Card TR 824 User Manual

TR-824

SATA Host Adapter

User’s Manual

Manual Rev: 1.00

Date: Nov. 2003

Max Xfer

Rate

(MB/s)

Model

Number

Max

Devices

Protocol

PCI Interface

Serial ATA 1.0

Specification

150

TR-824

PCI 2.3 66MHz/32bit

The designation TR-824is used throughout this manual in reference to the features of the above model.

* All other product names are trademarks or copyrights of their respective owners.

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TABLE OF CONTENTS

1. INTRODUCTION ...........................................................................................5

1.1 PRODUCT OVERVIEW......................................................................................................... 5

1.1.1 Specifications:....................................................................................................................................... 5

1.1.2 SATA Raid Features .............................................................................................................................. 5

1.2 RAID EXPLAINED ............................................................................................................. 6

1.2.1 Disk Striping (RAID 0).......................................................................................................................... 6

1.2.2 Disk Mirroring (RAID 1)....................................................................................................................... 6

1.2.3 Combination of RAID 0 and RAID 1 (RAID 0+1) ................................................................................ 6

1.2.4 Data Striping with Striped Parity (RAID 5) .......................................................................................... 7

2. HARDWARE SETUP......................................................................................8

2.1 BOARD LAYOUT ................................................................................................................ 8

2.2 INSTALLING TR-824.......................................................................................................... 8

2.3 INSTALLING HARD DRIVES ................................................................................................ 9

3. BIOS CONFIGURATION ..............................................................................10

3.1 BASIC BIOS SCREEN INFORMATION................................................................................. 10

3.2 BIOS FUNCTION.............................................................................................................. 10

3.2.1 Creating RAID Set............................................................................................................................... 10

3.2.2 Deleting RAID Set............................................................................................................................... 10

3.3.3 Rebuilding RAID1 set.......................................................................................................................... 10

3.3.4 Resolving Conflict............................................................................................................................... 10

3.2.5 Low Level Format................................................................................................................................11

3.2.6 Logical Drive Info................................................................................................................................11

4. BUILDING DRIVER DISKETTES...............................................................12

5. INSTALLING SOFTWARE DRIVERS.........................................................13

5.1 WINDOWS SERVER 2003 INSTALLATION ..................................................................... 13

5.1.1 New Windows Server 2003 Installation .............................................................................................. 13

5.1.2 Existing Windows Server 2003 Installation ........................................................................................ 13

5.1.3 Confirming Windows Server 2003 Driver Installation ....................................................................... 13

5.2 WINDOWS XP INSTALLATION .......................................................................................... 13

5.1.1 New Windows XP Installation............................................................................................................. 13

5.1.2 Existing Windows XP Installation....................................................................................................... 14

5.1.3 Confirming Windows XP Driver Installation...................................................................................... 14

5.3 WINDOWS 2000 INSTALLATION ....................................................................................... 14

5.2.1 New Windows 2000 Installation.......................................................................................................... 14

5.2.2 Existing Windows 2000....................................................................................................................... 14

5.2.3 Confirming Windows 2000 Driver Installation................................................................................... 14

5.3 WINDOWS ME INSTALLATION ......................................................................................... 15

5.3.1 New Windows ME Installation............................................................................................................ 15

5.3.2 Existing Windows ME Installation...................................................................................................... 15

5.3.3 Confirming Driver Installation in Windows ME................................................................................. 15

5.4 WINDOWS NT4.0 INSTALLATION ..................................................................................... 15

5.4.1 New Windows NT4.0 Installation........................................................................................................ 15

5.4.2 Existing Windows NT4.0 Installation.................................................................................................. 16

5.4.3 Removing the Driver from Windows NT4.0 ........................................................................................ 16

5.5 WINDOWS 98 INSTALLATION ........................................................................................... 16

5.5.1 New Windows 98 Installation.............................................................................................................. 16

5.5.2 Existing Windows 98 Installation........................................................................................................ 17

5.5.3 Confirming Driver Installation in Windows 98................................................................................... 17

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6. GUI (GRAPHIC USER INTERFACE) ..........................................................18

6.1 GUI INSTALLATION ......................................................................................................... 18

6.2 OVERVIEW....................................................................................................................... 19

6.3 GUI CONFIGURATION MENU ........................................................................................... 23

7. CREATING/NAMING PARTITIONS............................................................28

7.1 WINDOWS 2000/XP/2003 OPERATING SYSTEM............................................................... 28

7.1.1 Initial Window..................................................................................................................................... 29

7.1.2 Creating Partitions.............................................................................................................................. 29

7.2 WINDOWS NT OPERATING SYSTEM................................................................................. 30

7.3 WINDOWS 98/ME OPERATING SYSTEM............................................................................ 32

8. TROUBLESHOOTING TIPS.........................................................................38

9. TECHNICAL SUPPORT GUIDE ..................................................................39

TECHNICAL SUPPORT SERVICES............................................................................................. 39

Website Support............................................................................................................................................ 39

E-mail Support............................................................................................................................................. 39

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1. INTRODUCTION

1.INTRODUCTION

1.1 Product Overview

Thank you for purchasing Tekram TR-824 Serial ATA controller card. This controller allows you to install

and enjoy the performance advantage of the new Serial ATA hard drives in your existing PC rather than

spending the time, effort and money in upgrading to a brand-new system. The TR-824 is a four-channel

PCI Serial ATA host adapter that can support up to four Serial ATA drives.

1.1.1 Specifications:

Features

Support RAID 0(striping), RAID 1(mirroring), RAID 10

Four independent SATA channels

Support hot-swap and automatically rebuild mirror array

Easy-to-use GUI-based software for monitoring and storage

management

Support ATAPI device

Support driver greater than 137GB

Protocol Supported

Serial ATA 1.0 Specification

SATA Processor

SATA BIOS

Sil3114 – Silicon Image PCI to Serial ATA Controller

Yes (Flash)

Max Transfer Rate

PCI Interface

Max Devices

Serial ATA Generation 1 transfer rate of 1.5GB/S

PCI 2.3 32 bit data

Accessory included

Data Cables – 50cm *4

Power Cables—1pin to 2pin power cable *2

User’s Manual

Driver Disk

GUI software (included in CD)

Drivers Available

Supported Devices

Windows 98

Windows ME

Windows NT 4.0

Windows 2000

Windows XP

Windows Server 2003

Linux

SATA Devices:

HDD, CD-ROM, CD-RW, DVD-ROM, MO, Tape…etc.

1.1.2 SATA Raid Features

• RAID 0, 1, 10

• System GUI Monitoring Utility:

Displays/Logs/Alerts Users to Vital RAID Set Information

Manages RAID Set Functions (configures, rebuilds, etc.)

• RAID Set Accommodates Multiple Size HDDs

• HDDs Function Normally When not in RAID Sets

• Adjustable Stripe Size for RAID 0

• Automatically Selects Highest Available Transfer Speed for All ATA and ATAPI Devices

• Supports:

UDMA up to 150MB/Sec.

All UDMA and PIO Modes

ACPI and ATA/ATAPI6

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1. INTRODUCTION

1.2 RAID Explained

RAID - Redundant Array of Independent Disks

RAID technology manages multiple disk drives to enhance I/O performance and provide redundancy in

order to withstand the failure of any individual member, without loss of data.

SATA Raid provides four popular RAID Set types, Striped (RAID 0), Mirrored (RAID 1), a combination of

RAID 0 and RAID 1 (RAID 0+1), and Data Striping with Striped Parity (RAID 5) which will be supported

by Tekram next generation SATA products.

1.2.1 Disk Striping (RAID 0)

RAID 0 is a performance-oriented, non-redundant data mapping technique. While Striping is discussed as a

RAID Set type, it actually does not provide fault tolerance. With modern SATA and ATA bus mastering

technology, multiple I/O operations can be done in parallel, enhancing performance. Striping arrays use

multiple disks to form a larger virtual disk.

1.2.2 Disk Mirroring (RAID 1)

RAID 1 mirrors one disk drive to another. All data is stored twice on two or more identical disk drives.

When one disk drive fails, all data is immediately available on the other without any impact on the data

integrity – performance in degraded mode is also degraded. If multiple read requests are pending, the

RAID controller will allow reading from different disk drives.

1.2.3 Combination of RAID 0 and RAID 1 (RAID 0+1)

The idea behind RAID 0+1 is simply based on the combination of RAID 0 (Performance) and RAID 1

(Data Security). RAID 0+1 disk sets offer good performance and data security. Similar as in RAID 0,

optimum performance is achieved in highly sequential load situations.

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1. INTRODUCTION

1.2.4 Data Striping with Striped Parity (RAID 5)

The data is striped across disk drives. The parity data in a RAID 5 set is striped across all disk drives.

RAID 5 is designed to handle small data blocks. This makes RAID 5 an excellent choice for multitasking,

multi-user and database environments. The security provided by RAID 5 is that when one disk drive fails,

all data is fully available, the missing data is recalculated from the data that is still available and the parity

information. This data calculation can also be used to restore data to replaced defective disks.

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2. HARDWARE SETUP

2.HARDWARE SETUP

2.1 Board Layout

The following figures illustrate the chip and connector locations for the TR-824 PCI SATA Host Adapter.

TR-824

Serial ATA 4-channel Host Adapter

Sil3114

2.2 Installing TR-824

The TR-824 Controller card fits into any available 32-bit PCI slot (must be PCI 2.2 or 2.3 compliant). It

also fits the 32-bit portion of a 64-bit PCI slot, on the system’s motherboard (see figure below).

1. Remove the cover of your system.

2. Remove the inside slot cover of an available PCI slot on the motherboard.

3. Install the TR-824 Controller card into the open slot. Secure the bracket to the system’s frame.

4. Fasten the controller card bracket to the system case (see below).

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2. HARDWARE SETUP

2.3 Installing Hard Drives

The TR-824 Controller card supports up to four Serial ATA hard drives. Install all of the hard drives into

the hard drive bays of your system, including their power cables.

Attach one Serial ATA data cable to each hard drive. Then attach the other ends of the cables to one of the

Serial ATA ports on the TR-824 card. All of the connectors are keyed so they can only be attached one

way.

Note: The TR-824 Controller card is a PCI Plug-n-Play (PnP) device. No changes are necessary in

the Motherboard CMOS Setup for resources or drive types in most applications.

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3. BIOS CONFIGURATION

3.1 Basic BIOS screen information

After you install the TR-824 RAID Controller and HDDs in your computer and boot your system, you will

see the screen that displays information about the card and HDDs installed. Press <CTRL-S> or F4 to enter

RAID utility. An easy-to-use screen will appear with the following choices on the top left

Create RAID Set

Delete RAID Set

Rebuild RAID1 Set

Resolve Conflicts

Low level Format

Logical Drive Info

The top right half shows direction and guiding information.

The bottom left half of the screen displays the information of physical drives. The bottom right half lists

logical drives’ information.

There are the command keys:

Arrows up and down are Select Keys

ESC takes the user to the previous menu

Enter selects the user’s choice

Ctrl-E exits the utility

3.2 BIOS Function

3.2.1 Creating RAID Set

1. Select “Create RAID Set.”

2. Choose from the list of “RAID 0”, “RAID 1”, RAID 10” and “SPARE DRIVE”.

3. If the “RAID 0” is chosen, the utility will ask you to select how many drives for the raid0 set. You can

choose from the list of numbers which is according to how many drives are connected to the computer.

Then you can choose from Auto Configuration and Manual Configuration. Finally, the utility will ask

“Are You Sure?” before completing the configuration.

4. If you select the second or third option, you’ll be asked to choose from Auto Configuration and

Manual Configuration. Finally, the utility will ask “Are You Sure?” before completing the

configuration. Afterward the utility will ask “Are You Sure?” before completing the configuration.

5. If the RAID 1 set has already been built, you can choose “SPARE DRIVE” to set a hot spare drive as a

backup for the existing RAID 1. The utility will ask “Are You Sure?” before completing the

configuration.

3.2.2 Deleting RAID Set

1. To remove one or more RAID sets, select “Delete RAID Set.”

2. Select desired set and press Y when asked “Are You Sure?”

3.3.3 Rebuilding RAID1 set

If a hard disk is damaged when running RAID 1, remove the damaged HDD, connect a workable one,

rebuild the array and restore data by selecting Rebuild Mirrored set. This can be done either online or

offline.

3.3.4 Resolving Conflict

When a RAID set is created, the metadata written to the disk includes drive connection information

(Primary Channel, Secondary Channel). If, after a disk failure, the replacement disk was previously part of

a RAID set (or used in another system), it may have conflicting metadata, specifically in reference to the

drive connection information. If so, this will prohibit the RAID set from being either created or rebuilt, In

order for the RAID set to function properly; this old metadata must be first overwritten with the new

metadata. To resolve this, select “Resolve Conflict” and the correct metadata, including the correct drive

connection information; will be written to the replacement disk.

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3. BIOS CONFIGURATION

3.2.5 Low Level Format

When any of the drives fails to normally function or there is any logical error in one of the drives, you can

select “Low Level Format” to resolve the problem by reverting the drive to original condition.

3.2.6 Logical Drive Info

The complete information about the logical drives will be shown on the bottom right part of the screen if

this option is chosen.

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4. BUILDING DRIVER DISKETTES

If you do not have the Driver Diskettes, you can create them from the Driver CD. Follow these steps to

create the Driver Diskettes.

1. The system BIOS must set to boot from a CD-ROM.

2. Insert the Driver CD into the CD-ROM drive. Start the driver building by booting from the CD-ROM.

Tekram SATA Adapters Driver Diskette Make Utility starts and provides several screens with

choices. Follow the steps below to correctly set up the device driver for separate operating system.

3. After the Screen appears, move the highlight bar to the TR-824 entry and press <Enter>.

4. The next screen queries the TR-824 support driver database and a list of supported driver is displayed.

Move the highlight bar to the driver entry and press <Enter>.

5. The next screen will show “Please insert a formatted diskette into drive A:\!! Press any key to

continue. ” Insert the formatted diskette in drive A:\ and press any key to continue.

6. The next window displays the driver-building message, “Now is writing to Cylinder and copy the

image file from the CD-ROM to Driver Diskette.”

7. “The Write Complete!!” Message will show on the screen when the driver is built.

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5. INSTALLING SOFTWARE DRIVERS

5.1 Windows Server 2003 Installation

5.1.1 New Windows Server 2003 Installation

The following details the installation of the TR-824 drivers while Installing Windows 2003.

1. Start the installation:

• Floppy Install: Boot the computer with the Windows Server 2003 installation diskettes.

• CD-ROM Install: Boot from the CD-ROM. Press <F6> when the message “Press F6 if you need to

install third party SCSI or RAID driver” appears.

2. When the Windows Server 2003 Setup window is generated, press <S> to specify an Additional

Device(s)

3. Insert the TR-824 driver diskette into drive A:\ and press <Enter>.

4. Choose Tekram TR-824 SATARaid Controller for Windows XP/ Server 2003 from the list that

appears on screen, and then press <Enter>.

5. The Windows Server 2003 Setup screen will appear “Setup will load support for the following mass

storage devices:”. The list will include Tekram TR-824 SATARaid Controller for Windows XP/

Server 2003.

NOTE: If there are any additional devices to be installed, specify them now. When all devices are

specified, continue to the next step.

7. From the Windows Server 2003 Setup screen, press <Enter>. Setup will now load all device files and

then continue the Windows Server 2003 installation.

5.1.2 Existing Windows Server 2003 Installation

After installing the TR-824 card and rebooting your system, Windows Server 2003 setup will show a

Found New Hardware dialog box. Under Windows Server 2003, “RAID Controller” will be displayed.

1. Insert the TR-824 driver diskette into the drive A:\.

2. Choose install from a list or specific location and specify to search removable media then press

<Enter>.

3. Choose Tekram TR-824 SATARaid Controller from the list that appears on screen, and then press the

<Enter> key.

4. If using a driver that has not been digitally signed by Microsoft, you will be asked if you want to

continue the installation. Click Continue.

5. When the New Hardware Wizard has finished installing the TR-824 software, click Finish.

5.1.3 Confirming Windows Server 2003 Driver Installation

1. Right-click the My Computer icon and select Manage from the popup menu.

2. Click Device Manager in the menu tree.

3. Click the “+” in front of SCSI controllers. “Tekram TR-824 SATARaid Controller” should appear.

5.2 Windows XP Installation

5.1.1 New Windows XP Installation

The following details the installation of the TR-824 drivers while Installing Windows XP.

1. Start the installation:

• Floppy Install: Boot the computer with the Windows XP installation diskettes.

• CD-ROM Install: Boot from the CD-ROM. Press <F6> when the message “Press F6 if you need to

install third party SCSI or RAID driver” appears.

2. When the Windows XP Setup window is generated, press <S> to specify an Additional Device(s)

3. Insert the TR-824 driver diskette into drive A:\ and press <Enter>.

4. Choose Tekram TR-824 SATARaid Controller for Windows XP/ Server 2003 from the list that

appears on screen, and then press <Enter>.

5. The Windows XP Setup screen will appear “Setup will load support for the following mass storage

devices:”. The list will include Tekram TR-824 SATARaid Controller for Windows XP/ Server

2003.

NOTE: If there are any additional devices to be installed, specify them now. When all devices are

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specified, continue to the next step.

7. From the Windows XP Setup screen, press <Enter>. Setup will now load all device files and then

continue the Windows XP installation.

5.1.2 Existing Windows XP Installation

After installing the TR-824 card and rebooting your system, Windows XP setup will show a Found New

Hardware dialog box. Under Windows XP, “RAID Controller” will be displayed.

1. Insert the TR-824 driver diskette into the drive A:\.

2. Choose install from a list or specific location and specify to search removable media then press

<Enter>.

3. Choose Tekram TR-824 SATARaid Controller from the list that appears on screen, and then press the

<Enter> key.

4. If using a driver that has not been digitally signed by Microsoft, you will be asked if you want to

continue the installation. Click Continue.

5. When the New Hardware Wizard has finished installing the TR-824 software, click Finish.

5.1.3 Confirming Windows XP Driver Installation

1. Right-click the My Computer icon and select Manage from the popup menu.

2. Click Device Manager in the menu tree.

3. Click the “+” in front of SCSI controllers. “Tekram TR-824 SATARaid Controller” should appear.

5.3 Windows 2000 Installation

5.2.1 New Windows 2000 Installation

The following details the installation of the TR-824 drivers while installing Windows 2000.

1. Start the installation:

• Floppy Install: Boot the computer with the Windows 2000 installation diskettes.

• CD-ROM Install: Boot from the CD-ROM. Press <F6> when the message “Press F6 if you need to

install third party SCSI or RAID driver” appears.

2. When the Windows 2000 Setup window is generated, press <S> to specify an additional device(s).

3. Insert the TR-824 driver diskette into drive A:\ and press <Enter>.

4. Choose Tekram TR-824 SATARaid Controller for Windows NT 4.0 and 2000 from the list that

appears on screen then press <Enter>.

5. The Windows 2000 Setup window will appear again saying, “Setup will load support for the

following mass storage devices:”. The list will include TR-824 SATARaid Controller for Windows

NT 4.0 and 2000.

NOTE: If there are any additional devices to be installed, specify them now. When all devices are

specified, continue to the next step.

6. From the Windows 2000 Setup screen, press <Enter>. Setup will now load all device files and then

continue the Windows 2000 installation.

5.2.2 Existing Windows 2000

After installing TR-824 card and rebooting your system, Windows 2000 setup will show a New Hardware

Found dialog box. Under Windows 2000, “RAID Controller” will be displayed.

1. Insert the TR-824 driver diskette in drive A:\.

2. Choose Search for a suitable driver for my device (Recommended) from the list, then click Next.

3. Choose Floppy disk drives from the list, then click Next. The Hardware Wizard will search the

diskette for updates and return the following message “Windows found a driver for this device.

A:\tr824.inf. To install the driver Windows found, click Next”.

4. Click Next. The Found New Hardware Wizard appears when the installation is completed.

5. Remove the diskette and click Finish to restart the system. Windows 2000 will then restart for the driver

installation to take effect.

5.2.3 Confirming Windows 2000 Driver Installation

1. Right-click the My Computer icon and select Manage from the popup menu.

2. Click Device Manager in the menu tree.

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3. Click the “+” in front of SCSI controllers. “Tekram TR-824 SATARaid Controller” should appear.

5.3 Windows ME Installation

5.3.1 New Windows ME Installation

The following details the installation of the TR-824 drivers while installing Windows ME.

1. Install the TR-824 controller card into your system.

2. Install Windows ME fully.

3. After installation, right-click on My Computer and select Properties from the popup menu.

4. In the System window, choose the Device Manager tab.

5. In the hierarchical display under Other Devices is a listing for PCI RAID Controller. Click PCI RAID

Controller then click Properties.

6. In the Properties window, choose the Driver tab then choose Update Driver and click Next.

7. Choose “Search for a better driver than the one your device is using now (recommended)” then click

Next.

8. Choose Specify Location then type “A:\tr824.inf” in the text box.

9. Insert the TR-824 driver diskette into the A:\ drive.

10. Click the Next button. A message informing you that “Tekram TR-824 SATARaid Controller”

should appear.

11. Click Next, then click Finish.

12. When asked if you want to restart your computer, click Yes. Immediately remove the diskette from

drive A:\.

5.3.2 Existing Windows ME Installation

The following section details the installation of TR-824 drivers on a system that has Windows ME already

installed and running.

1. After installing the TR-824 controller card and configuring the hard drives, power up the system and

boot.

2. The Add New Hardware Wizard will appear, informing you that it has found a PCI Mass Storage

Controller.

3. Click Next, then from the generated list box, choose Specify the location of the driver (Advanced).

4. Click Next, then from the generated choices, choose Specify a location.

5. Insert the TR-824 driver diskette in drive A:\.

6. Type “A:\tr824.inf” in the text box that appears.

7. Click Next. A message informing you that Windows Me has found “Tekram TR-824 SATARaid

Controller” should appear.

8. Click Next, then click Finish. When asked if you want to restart your computer, click Yes. Immediately

remove the diskette from drive A:\.

5.3.3 Confirming Driver Installation in Windows ME

To confirm that the driver has been properly loaded in Windows Me, perform the following steps:

1. Right-click the My Computer icon and select Properties from the popup menu.

2. Select the Device Manager tab.

3. Click the “+” in front of SCSI controllers. “Tekram TR-824 SATARaid Controller” should appear.

5.4 Windows NT4.0 Installation

5.4.1 New Windows NT4.0 Installation

The following details the installation of the TR-824 drivers while installing Windows NT4.0.

1. Start the system installation by booting from the Windows NT disk:

Floppy install: boot the system with the Windows NT installation diskettes.

CD-ROM disk install: boot from the CD-ROM disk and press <F6> when the message “Setup is

inspecting your computer’s hardware configuration…” appears.

2. When the Windows NT Setup window is generated, press <S> to Specify an Additional Device(s).

3. Select Other then press <Enter>.

4. Insert the TR-824 driver diskette into drive A:\ and press <Enter>.

5. Choose Tekram TR-824 SATARaid Controller for Windows NT 4.0 and 2000 from the list that

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5. INSTALLING SOFTWARE DRIVERS

appears on screen then press <Enter>.

6. The Windows NT Setup window will appear again saying, “Setup will load support for the following

mass storage devices:” The list will include TR-824 SATARaid Controller for Windows NT 4.0 and

2000

NOTE: If there are any additional devices to be installed, specify them now. When all devices are

specified, continue to the next step.

7. From the Windows NT Setup screen, press <Enter>. Setup will now load all device files and then

continue the Windows NT installation.

8. After a successful installation, the SCSI Adapter Setup box will show that “the Tekram TR-824

SATARaid Controller driver has been installed”.

5.4.2 Existing Windows NT4.0 Installation

The following section details the installation of TR-824 drivers on a system that has Windows NT4.0

already installed and running.

NOTE: Do not attach the boot drive or any other hard drive to the TR-824 controller card before

completing this step.

1. From the Start menu, choose Settings.

2. From the Settings menu, choose Control Panel.

3. Double-click the SCSI Adapters icon. The SCSI Adapters dialog box appears.

4. Choose Drivers then click Add.

5. In the Install Drivers dialog box, click Have Disk….

6. When Install From Disk appears, insert the TR-824 driver diskette in drive A:\.

7. Type “A:\tr824.inf” in the text box window then click OK.

8. When the Install Driver dialog box appears, select Tekram TR-824 SATARaid Controller then click

OK.

9. When the Select SCSI Adapter Option dialog box appears, click Install.

10. After a successful installation, the SCSI Adapter Setup box will show that “the Tekram TR-824

SATARaid Controller has been installed”.

11. Power off your system.

12. If you plan to move the boot drive to the TR-824 card, connect the boot drive to the card now. Then

power on your system.

5.4.3 Removing the Driver from Windows NT4.0

1. From Start, choose Setup then choose Control Panel.

2. In Control Panel, choose SCSI Adapter then choose Drivers.

3. Click Remove.

4. After successful removal, the SCSI Adapter Setup box will show that “the Tekram TR-824

SATARaid Controller has been removed”.

5.5 Windows 98 Installation

5.5.1 New Windows 98 Installation

The following section details the installation of the TR-824 drivers while installing Windows 98.

1. Install the TR-824 controller card and configure the hard drive(s), partition and format your hard

drive(s), if necessary.

2. Install Windows 98 normally.

3. After installation, generate the Start menu and choose Settings.

4. From the Settings menu, choose Control Panel.

5. In the Control Panel window, double-click the System icon.

6. In the System window, choose the Device Manager tab.

7. In the hierarchical display under Other Device is a listing for PCI RAID Controller. Select it then click

the Properties button.

8. Choose the Driver tab in the Properties window, choose Update Driver then click

Next.

9.Choose Search for a better driver than the one your device is using now (recommended), then click

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5. INSTALLING SOFTWARE DRIVERS)

Next.

10. Choose Specify Location then type “A:\tr824.inf” in the text box.

11. Insert the TR-824 driver diskette into the A:\ drive.

12. Click the Next button. A message informing you “Windows 98 has found Tekram TR-824

SATARaid Controller” should appear.

13. Click Next, then Finish.

14. When asked if you want to restart your computer, click Yes. Immediately remove the diskette from

drive A:\.

5.5.2 Existing Windows 98 Installation

The following section details the installation of TR-824 drivers on a system that has Windows 98 already

installed and running.

1. After installing the TR-824 controller card and configuring the hard drives, power up the system and

boot Windows.

2. The Add New Hardware Wizard will appear, informing you that it has found a PCI Mass Storage

Controller.

3. Click Next. From the generated list box, choose Search for best driver for your device (Recommended).

4. Insert the TR-824 driver diskette in drive A:\.

5. Click Next. From the generated choices, choose Specify a location.

6. Type “A:\tr824.inf” in the text box that appears.

7. Click Next. A message informing you that “Windows 98 has found Tekram TR-824 SATARaid

Controller” should appear.

8. Click Next, then click Finish.

9. Click Yes when asked if you want to restart your computer. Be sure to eject the diskette from drive A:\.

5.5.3 Confirming Driver Installation in Windows 98

To confirm that the driver has been properly loaded in Windows 98, perform the following steps:

1. Choose Settings from the Start menu.

2. Choose Control Panel, then double-click the System icon.

3. Choose the Device Manager tab, then click the “+” in front of SCSI controllers. “Tekram TR-824

SATARaid Controller” should appear.

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6. GUI (GRAPHIC USER INTERFACE)

GUI stands for Graphic User Interface, the GUI function offers user-friendly graphics in Windows

operating systems for easy RAID array monitoring and storage management. After you install the TR-824

SATA RAID card and HDDs, create RAID arrays in BIOS configuration, execute ‘FDISK’ and ‘format’

command in DOS mode and install drivers for your operating system, you can take the following steps to

install the GUI in Windows operating systems and execute GUI functions.

6.1 GUI Installation

You’d better set your screen display resolution rate as 800X600 or 1024X768 to avoid display abnormality

during GUI setup.

1. After you power on your computer and bootup Windows, insert the CD into disk drive

2. Double-click on jre.exe under GUI directory to install Java 2 Runtime Environment. If you’re

installing on a non-English OS, better choose Custom installation to specify program features. Always

select the second option in the dropdown menu.

3. Double-click on Java SATARaid.exe under the GUI directory after the Java2 platform installation.

4. Follow on-screen instructions to complete installation.

Note: Do NOT install in the Start Up folder. Choose the Default folder (normally Accessories or

Administrative Tools or something similar).

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6. GUI (GRAPHIC USER INTERFACE)

6.2 Overview

The SATA Raid GUI offers the user the ability to easily monitor your RAID Set.

To launch the GUI, simply double-click on the icon located in the bottom right hand corner of the Desktop.

If the icon does not appear in the bottom right hand corner of the desktop, find where the application was

saved and launch from there.

Upon launching the GUI, the first window, which identifies the computer running SATARaid, should

appear similar to the following:

Send

Configuration

Save Configuration

Copy configuration

SATARaid Help

Configure

SATARaid

RAID

Management View

System

Configuration

tree

Selecting each different component in the configuration tree provides specific information for that

component, such as the chip.

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6. GUI (GRAPHIC USER INTERFACE)

Selecting any specific channel from the four channels, the following information is reported:

Selecting a specific drive reports all relevant information to that drive, including Configuration and Disk

Identification information.

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6. GUI (GRAPHIC USER INTERFACE)

Selecting Sets lists the Sets in the configuration tree and provides information on RIO Version:

By selecting a specific RAID set, such as Set 1, the type of RAID set, the number of members and capacity

is reported.

The Members tab of this window reports the device identification (corresponding with the information in

the BIOS) and the State of each device.

Besides reporting information, the Members tab of a Mirrored set allows the user to remove a specific

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6. GUI (GRAPHIC USER INTERFACE)

drive from that set, as well as add a designated Spare drive to a Mirrored set that has experienced a disk

failure. A drive can NOT be removed from a Striped set as this would destroy all data. Note that when a

Mirrored Set is first created, the State of the “destination” drive may report as Rebuild for as much as

30-90 minutes depending on the size of the disk.

The Device Location refers

to how each physical disk

was reported in the BIOS

RAID utility

SMART and Configuration information, as well as Data Identification are again provided for each Set.

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6. GUI (GRAPHIC USER INTERFACE)

6.3 GUI Configuration Menu

By clicking on the toolbox icon in the top left of the SATA Raid GUI window, or right-clicking on the

conductor icon in the bottom right of the computer screen (with other start-up icons), the user may

configure SATA Raid including customizing the settings for SMTP, E-mail, Notification, Event Level, Log

File, Audio, and Popup.

SMTP

The SMTP server is the server that is used to send e-mails. Normally, the network administrator knows

what this name is. Both the name and domain must be entered.

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6. GUI (GRAPHIC USER INTERFACE)

E-Mail

The current SATARaid configuration may be sent via e-mail. Using the e-mail tab in the SATARaid

Configuration Menu, the user may set the default e-mail address and subject line where the configuration

would be sent. This, however, can be overridden at the time of sending the email.

Notification

When different types of events occur, SATARaid may be configured to send notices to assigned individual

e-mail addresses. Using the Notification tab, all e-mail addresses desired to receive the notices may be

entered.

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6. GUI (GRAPHIC USER INTERFACE)

Event Level

There are different types of e-mail notifications

that may be sent which are set with the Event

Level tab. The different levels are:

Disable - No event logs will be sent.

Information - The following events will be sent:

Information

Warnings

Errors

Warning - The following events will be sent:

Warnings

Errors

Error - The following events will be sent:

Errors

Log File

The log file is used to store event information received from all the Silicon Image RAID drivers. The log

file is a text file and can be viewed with Notepad or SATARaid. Use the Log File tab to set where the log

file should be stored and the name of the file as well.

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6. GUI (GRAPHIC USER INTERFACE)

Audio

The user may set different audio alerts for the different levels of events.

Popup

The popup window is a visual notification that an

event occurred. The popup window can be disabled

or set to popup for only certain event levels. The

different levels are:

Disable - No popup will occur.

Information - The popup window will be Displayed

for the following events:

Information

Warnings

Errors

Warning - The popup window will be displayed for

the following events:

Warnings

Errors

Error - The popup window will be displayed for the

following events

Errors

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6. GUI (GRAPHIC USER INTERFACE)

TrayIcon

There are different levels of events that tray icon

may blink for. The different levels are:

Disable – The tray icon will blink for no event.

Information - The tray icon will blink for the

following events:

Information

Warnings

Errors

Warning - The tray icon will blink for the following

events:

Warnings

Errors

Error – The tray icon will blink for the following

event:

Errors

Event Table

There are different levels of events that may be

Shown in the event table:

Disable – No event will be shown in the event table.

Information - The event table will show the following

events:

Information

Warnings

Errors

Warning - The event table will show the following

events:

Warnings

Errors

Error – The event table will show the following

event:

Errors

Event Time

You can set a proper fixed time interval when the

System will monitor the controller.

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7. CREATING/NAMING PARTITIONS

The creating and naming of partitions is something done within the Windows operating system. And while

Windows 2000/XP/2003 and Windows NT both use the Disk Management window, there are enough

nuances that make it important to follow the procedure specifically for the appropriate operating system.

The procedure for Windows 98/Me is significantly different from the others.

7.1 Windows 2000/XP/2003 Operating System

Before creating any partitions, RAID sets must first be created/dissolved using the BIOS RAID Utility.

Once completed, continue booting Windows.

Once Windows is running, open the Disk Management window located at: Control Panel --Administrative

Tools--Computer Management--Storage Disk Management

Something similar to the following window should appear:

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7. CREATING/NAMING PARTITIONS

SECTION 1

SECTION 2

SECTION 3

This window has three main sections:

SECTION 1: System listing of all formatted and available disks/RAID Sets.

SECTION 2: Report of physical connection of disks/RAID Sets.

SECTION 3: Report of partition status, disk letter, and volume name.

7.1.1 Initial Window

In SECTION 2, every disk should report as:

Basic

Disk Size (the actual available disk space will be reported here)

Online

Instead of “Basic,” a disk may also report as either “Unknown” or “Dynamic.”

If the disk reports as “Unknown”, right-click on the disk (SECTION 2) and click on Write Signature.

At this point, a window will appear with the disk in question (all “Unknown” disks may appear in this

window). Make sure the box next to each disk is checked, and then click OK.

The disk should now report as “Basic.”

If a disk reports as “Dynamic,” right-click on SECTION 2 of that disk, and click on “Return disk to

Basic...” Within seconds the disk should report as Basic.

7.1.2 Creating Partitions

In SECTION 2, the disk order corresponds directly to the order the Sets appear in the BIOS. Therefore,

the first Unallocated Partition represents Set 1, and so on.

1. At this point, there should be three disks with Unallocated partitions. Right-click on the partition of the

first disk and click on “Create Partition.” The “Create Partition Wizard” should appear.

1. The first window is an introductory window to the Wizard. Click Next.

2. The second window designates the partition as a primary partition. Click Next.

3. The third window designates the partition size. Since this is a Striped RAID set, utilizing 2 disk

drives, the size of the partition should be approximately double the size of a single disk drive

(assuming all disks are of identical size). Click Next.

4. The fourth window designates the drive letter of the partition.

5. The fifth window allows the user to label the volume name, and choose the type of formatting to

take place upon the creation of the partition. Choose whichever drive letter is desired (the lowest

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7. CREATING/NAMING PARTITIONS

possible value is automatically entered), name the volume whatever is desired (suggestions being

something generic such as STRIPED SET or something specific to use such as FINANCIAL,

CRITICAL, MISCELLANEOUS, etc.) then check the box next to “quick format.” Click Next.

6. The sixth window is a summary window listing all of the selections made. Click Finish.

Depending on the size of the disk drive(s) included in the partition, the partition should change from

“Unallocated” to “Healthy” with its name and drive letter reported as well in a matter of minutes or less.

Do not attempt to create a partition for the next disk until the disk currently being formatted is complete

and reports Healthy.

Also note that once the disk reports Healthy, it appears in the listing in SECTION 1 with all of its pertinent

information as well.

2. Repeat this procedure for the partition of the second and third disk.

3. Close the Data Management window by clicking on the small boxed “X” in the top right corner of the

window.

4. Click on the “My Computer” icon on the Desktop. The three new drives should now be visible and

properly named. Data may now be stored to each of these disks if desired.

7.2 Windows NT Operating System

Before creating any partitions, RAID sets must first be created/dissolved using the BIOS RAID Utility.

Once completed, continue booting Windows.

Once Windows is running, open the Disk Administrator window. The Disk Administrator window is

located at: Start Programs Disk Administrator (Common)

Something similar to the following window should appear:

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7. CREATING/NAMING PARTITIONS

However, this Write Signature window may appear first:

If so, answer YES for each disk reported with no signature found. Afterwards, something similar to the

following should appear:

Button 1

SECTION 1

Button 2

SECTION 2

Button 1 opens the Disk Administrator Volumes window, which lists the recognizable Volumes, their

capacity, free space, type of format, etc.

Button 2 opens the Disk Configuration window (shown above), detailing all disks (or RAID Sets),

partitions, and allows the user to format and name each partition and volume.

Section 1 reports the size of each disk (or RAID Set).

Section 2 reports on each partition, and allows the user to format or delete partitions.

Creating Partitions

1. If any disk (besides the SYSTEM

DISK) appears to be formatted,

right click on that partition

(Section 2) and select Delete.

2. Once all disks are reported as Free Space, right-click on each partition and select Create...

3. A Create Primary Partition window should now appear. Click OK.

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7. CREATING/NAMING PARTITIONS

4. Click Confirm.

5. Repeat this step for each disk.

6. Now, right-click on the first disk and select Mark Active.

7. A window will appear stating that this will take place on the next reboot. Click OK.

8. Repeat this step for each disk.

9. Close window. Confirm saving changes. Click Yes.

10. Disk Administrator will report that the disks were updated successfully. Click OK.

11. Re-open Disk Administrator.

12. Right-click on the first disk (this should now be the Striped Set).

13. Select Format...

Something similar to the following window should appear:

14. While Capacity cannot be changed, make sure that File System has NTFS selected, don’t change

Default Allocation Size, and since it is the Striped Set that is being formatted, enter Striped Set for

Volume Label. Make sure that Quick Format is selected as the Format Option.

15. Repeat this procedure for the other two disks, but name them something else.

16. Close Disk Administrator and open My Computer (icon should be on Desktop).

17. The new disks should now appear in My Computer window.

18. Close all windows and applications and Restart computer.

7.3 Windows 98/Me Operating System

Windows 9x does not have a Disk Administrator or Disk Management window. Instead, after creating

RAID sets using the BIOS RAID utility and booting Windows, start fdisk by:

1. Click on the START button

2. Select Run...

3. Type fdisk

4. Click OK

The following window will probably appear:

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7. CREATING/NAMING PARTITIONS

Press Enter for yes. The FDISK Options window will appear:

The Current Fixed Drive will be the System Drive (normally C:\). In order to create partitions, the fixed

drive needs to be changed. Select 5 and press Enter.

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7. CREATING/NAMING PARTITIONS

Enter the disk number to partition and press Enter.

With the Current fixed drive set at the disk needing to be partitioned, Select 1 and press Enter.

The following window will appear:

Select 2 to create an extended partition and press Enter. The following window will appear:

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7. CREATING/NAMING PARTITIONS

Once the percentage counter reaches 100%, the following window will appear:

This window explains how much space will be available in the partition. Press Enter.

This window shows that the partition has been created. Press Esc.

FDISK is now creating a logical drive.

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7. CREATING/NAMING PARTITIONS

Once the percentage counter reaches 100% the following window appears:

Once again, this window reports size.

Press Enter and the following window appears:

This window now shows the drive and its drive letter and size. Press Esc.

If another drive (RAID set) needs to be partitioned, repeat the process, starting by changing the fixed disk

drive (Press 5). If done, press Esc.

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7. CREATING/NAMING PARTITIONS

The following window will appear:

This window is a reminder to RESTART the computer.

After restarting the computer, and booting Windows 9x, double-click on the My Computer icon.

Right-click on each new drive and select Format.

Only a FULL format will be accepted at this point. Select Full Format, enter the Label Name for the drive

or RAID set (if desired) and click OK.

Once the drive has been formatted, repeat for each new drive. The new drives should now be ready to be

used.

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8. TROUBLESHOOTING TIPS

The following tips are general troubleshooting procedures:

1. Check that the TR-824 RAID Card is seated evenly all the way into the PCI slot.

2. Check that the PCI expansion slot is 5V and compliant with PCI 2.3 or previous version and supports

Bus Mastering.

3. Check that TR-824 Raid Card is detected during booting by looking for the BIOS message from the

screen. If it is not detected, try to move to another free PCI slot.

4. Check all ATA cables and power cables are connected properly.

5. Accessories Included:

•

TR-824

Data Cable x 4

Power Cable x 2

User’s Manual

Driver CD

GUI Software

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9. TECHNICAL SUPPORT GUIDE

Tekram Technical Support provides several support options for our users to access information and updates.

We encourage you to use one of our electronic services, which provide product information updates with

the most efficient service and support.

Be sure to have the following information available when contacting us:

„

Product model and serial number

BIOS and driver version numbers

A description of the problem/situation

System configuration information, including: mainboard and CPU type, hard drive models(s), ATAPI

drives & devices, and other controllers.

Technical Support Services

Website Support

Taiwan

http://www.tekram.com.tw

Mainland China……………http://www.tekram.com.cn

US………………………….http://www.tekram.com

Europe……………………..http://www.tekram.de

E-mail Support

Taiwan……………………[email protected]

Mainland China…………[email protected]

US…………………………[email protected]

Europe……………………[email protected]

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FCC Compliance Statement

This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to

Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful

interference in residential installations. This equipment generates, uses, and can radiate radio frequency

energy, and if not installed and used in accordance with the instructions, may cause harmful interface to

radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause interference to radio or television equipment reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

•

Reorient or relocate the receiving antenna

Move the equipment away from the receiver

Plug the equipment into an outlet on a circuit different from that to which the receiver is

connected

•

Consult the dealer or an experienced radio/television technician for additional suggestions

Only equipment certified to comply with Class B should be attached to this equipment, and must have

shielded interface cables.

The FCC requires the user to be notified that any change or modifications to the equipment by the user not

expressly approved by the grantee or manufacturer could void the user's authority to operate such

equipment.

This device complies with Part 15 of the FCC rule. Operation is subjected to the following two conditions:

1) This device may not cause harmful interference and 2) This device must accept any interference

received, including interference that may cause undesired operation.

TR-824

Tested to Comply

with FCC Standards

For Home or Office Use

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