Technicolor Thomson Network Router 536v6 User Manual

SpeedTouch™536(v6)  
Residential ADSL Gateway  
User’s Guide  
Power  
Etherne
USB  
DSL  
Internet  
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SpeedTouch™  
536(v6)  
User’s Guide  
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Copyright  
Copyright ©1999-2005 THOMSON. All rights reserved.  
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization  
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,  
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or  
inaccuracies that may appear in this document.  
Thomson Telecom Belgium  
Prins Boudewijnlaan, 47  
B-2650 Edegem  
Belgium  
Trademarks  
The following trademarks are used in this document:  
SpeedTouch™ is a trademark of THOMSON.  
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.  
Ethernet™ is a trademark of Xerox Corporation.  
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-  
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.  
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.  
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpo-  
ration in the United States and/or other countries.  
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and  
other countries.  
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.  
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incor-  
porated, registered in the United States and/or other countries.  
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.  
Other brands and product names may be trademarks or registered trademarks of their respective holders.  
Document Information  
Status: v1.0 (January 2006)  
Reference: E-DOC-CTC-20051017-0142  
Short Title: User’s Guide ST536(v6) R5.4  
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Contents  
Contents  
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Contents  
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Contents  
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Contents  
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About this User’s Guide  
About this User’s Guide  
Used symbols The following symbols are used in this User’s Guide:  
A note provides additional information about a topic.  
A tip provides an alternative method or shortcut to perform an action.  
A caution warns you about potential problems or specific precautions that  
need to be taken.  
!
Terminology  
Generally, the SpeedTouch™536(v6)(i) will be referred to as SpeedTouch™ in this  
User’s Guide.  
Documentation and THOMSON continuously develops new solutions, but is also committed to improve  
its existing products.  
software updates  
For suggestions regarding this document, please contact  
For more information on THOMSON's latest technological innovations, documents  
and software releases, visit us at: www.speedtouch.com.  
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About this User’s Guide  
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Chapter 1  
Getting to know your SpeedTouch™  
1 Getting to know your SpeedTouch™  
Introduction  
With the SpeedTouch™536(v6)(i) Residential ADSL Gateway you can build a secure  
home or small office network, connecting devices via Ethernet and/or USB and surf  
the Internet at high speed.  
Installation For more information on how to set up, install and wire your SpeedTouch™ and set  
up Internet connection, refer to the Installation and Setup Guide.  
Configuration This User’s Guide will help you configuring your SpeedTouch™.  
Before you begin  
Before connecting the SpeedTouch™, please read the SpeedTouch™ Quick  
Installation Guide and the Safety Instructions and Regulatory Notices.  
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Chapter 1  
Getting to know your SpeedTouch™  
1.1 SpeedTouch™ LED Behaviour  
Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating  
the state of the device during normal operation.  
The following table shows the meaning of the different LEDs.  
Indicator  
Name  
Description  
Colour State  
Power  
Green  
Red  
Solid on  
Solid on  
Power on, normal operation  
Power on, self-test failed, indicating  
device malfunction  
Orange Solid on  
Off  
Bootloader active  
Power off  
Ethernet  
USB  
Green  
Blinking  
Solid on  
Ethernet activity  
Ethernet connection, no activity  
No Ethernet connection  
USB activity  
Off  
Green  
Blinking  
Solid on  
USB connection, no activity  
No USB connection  
Off  
DSL  
Green  
Blinking  
Solid on  
Pending DSL line synchronisation  
DSL line synchronised  
No DSL line  
Off  
Internet  
Green  
Blinking  
Solid on  
Solid on  
Internet activity  
Internet connectivity, no activity  
Internet connection setup failed  
No Internet connection  
Red  
Off  
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Chapter 1  
Getting to know your SpeedTouch™  
1.2 Accessing your SpeedTouch™  
Access methods Your SpeedTouch™ is accessible in one of the following ways:  
Access Method  
Can be used to  
Web browser  
Configure your SpeedTouch™ via HTTP or  
HTTPS.  
For more information, see “1.2.1 Access via  
Command Line Interface (CLI)  
File Transfer Protocol (FTP)  
Fine-tune your SpeedTouch™ configuration.  
For more information, see “1.2.2 Access via  
Back up and restore data on your  
SpeedTouch™.  
For more information, see “1.2.3 Access via  
Remote Assistance  
Allow a remote user to help you configuring  
your SpeedTouch™.  
For more information, see “1.2.4 Remote  
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Chapter 1  
Getting to know your SpeedTouch™  
1.2.1 Access via the Web Interface  
To access the  
SpeedTouch™ via the  
Web interface  
Proceed as follows:  
1
2
Open a Web browser.  
(http://speedtouch.lan or 192.168.1.254 by default)  
You can access the pages via HTTP or HTTPS.  
For remote assistance the secure version HTTPS is used in  
combination with certificates. Simply provide your ISP with the link as  
shown, user name and password before he can log on to the pages.  
For more information, see “1.2.4 Remote Assistance” on page 12.  
The SpeedTouch™ Home page appears, from where you can navigate to all  
the configurable aspects of the SpeedTouch™.  
For more information on the Web pages, see “4 SpeedTouch™ Web Interface” on  
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Chapter 1  
Getting to know your SpeedTouch™  
1.2.2 Access via CLI  
To access the  
You can access the Command Line Interface (CLI) via:  
SpeedTouch™ via the  
Command Line  
A Telnet session  
This requires a TCP/IP connection between the host from which the Telnet  
session is opened and the SpeedTouch™. Your SpeedTouch™ and the  
connected computer must have an IP address in the same subnet.  
Interface (CLI)  
Quote site commands (over FTP)  
For more information, see “ Quote site command” on page 11.  
For more information on CLI commands, see the SpeedTouch™ CLI Reference  
Guide.  
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Chapter 1  
Getting to know your SpeedTouch™  
To start a Telnet Proceed as follows:  
session  
1
Open a telnet application.  
You can use the Command Prompt window.  
In Microsoft Windows XP for instance:  
1
2
On the Windows taskbar, click Start.  
Select (All) Programs > Accessories > Command Prompt.  
2
3
Connect to your SpeedTouch™.  
In the Command Prompt window:  
At the prompt, type telnetfollowed by the IP address of your  
SpeedTouch™ (192.168.1.254 by default).  
Enter your SpeedTouch™ security user name and password.  
The default user is ‘Administrator’ and the default password is blank.  
As soon as you have opened a session to the CLI, the SpeedTouch™ banner is  
displayed, followed by the CLI prompt, as shown in the example below.  
Username : Administrator  
-----------------------------------------------------------------------  
-
*
*
*
*
*
*
*
*
*
*
______ SpeedTouch  
___/_____/\  
/
/\\ Version 5.4  
/ \\  
_____/__  
_/  
//  
_______//_______/  
/ \  
/\_____/___ \ Copyright (c) 1999-2005,  
/
\
/\ \  
THOMSON  
\
/
/ _\/______  
/
\
/ /  
/ /  
/ /  
/\  
/ _\__  
/ / /\  
__/  
/ /  
/
\
\
/
/
\_______\/  
* /_/______/___________________/ /________/ /___/  
* \ \ ___________ \ \ \ \  
/\ \ \ \ \___\/  
\ \  
\ \________\/  
\
/
\
\
*
*
*
*
*
*
*
*
*
\_\  
\
/
\
\/  
\_____/  
/__________/  
_____  
/\  
/
\
\
/
/
\
\
\
/
\
\
/_____\/  
/___\/  
/
\ /  
/____/  
\
\
\
\
\
/___\/  
\____\/  
-----------------------------------------------------------------------  
{Administrator}=>  
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Chapter 1  
Getting to know your SpeedTouch™  
1.2.3 Access via FTP  
To access the  
You can access the file system of the SpeedTouch™ via the File Transfer Protocol  
(FTP), in order to:  
SpeedTouch™ via the  
File Transfer Protocol  
(FTP)  
Restore or back up configuration files, templates or language packs.  
Upgrade your configuration.  
File system  
The SpeedTouch™ file system is stored on non-volatile memory and contains the  
SpeedTouch™ software, service template files and (optionally) default setting files.  
To open an FTP session Proceed as follows:  
1
Open a Command Prompt window.  
In Microsoft Windows XP for instance:  
1
2
On the Windows taskbar, click Start.  
Select (All) Programs > Accessories > Command Prompt.  
2
3
At the prompt, type ftpfollowed by the IP address of your SpeedTouch™  
(192.168.1.254 by default).  
Enter your SpeedTouch™ security user name and password.  
The default user is ‘Administrator’ and the default password is blank.  
The example below shows an FTP session to the SpeedTouch™ file system.  
File system structure  
The structure of the file system is very simple: it consists of a single root directory  
called root and a subdirectory called dl (download).  
The root directory contains:  
all the necessary files for the SpeedTouch™ to start correctly  
the dl directory  
The dl directory contains the software image.  
If you made changes to the SpeedTouch™ configuration and saved  
them, a user.ini configuration settings file is created in the dl  
subdirectory.  
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Chapter 1  
Getting to know your SpeedTouch™  
File system access  
rights  
In the different directories you have the following rights:  
Directory  
root  
Access rights  
NO read/write  
read/write  
dl  
Common FTP  
commands  
Depending on the access rights you have in a directory, you can use one of the  
following commands:  
Use the  
to ...  
command ...  
cd  
access another directory than the one currently open.  
Example: ftp>cd dl.  
dir  
list the directory files.  
Example: ftp>dir.  
bin  
set the transfer mode to ‘binary’.  
turn on the hashing option.  
hash  
put  
upload files.  
Example: ftp>put C:/MyBackupFiles/user.ini.  
A configuration file must be uploaded to the dl directory.  
get  
download files.  
Example: ftp>get user.ini.  
Downloading the configuration file must be done from the dl  
directory.  
delete  
bye  
delete files.  
quit FTP.  
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Chapter 1  
Getting to know your SpeedTouch™  
FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt,  
type binand press ENTER.  
Turn on the hashing option to see the progression of the file transfer: At the  
ftp prompt, type hashand press ENTER.  
Example.  
/home/doejohn{1}$ftp 192.168.1.254  
Connected to 192.168.1.254  
220 Inactivity timer = 120 seconds. Use 'site idle <secs>' to change.  
Name (192.168.1.254:doejohn):  
331 SpeedTouch™ (00-90-D0-01-02-03) User 'doejohn' OK. Password requir  
ed.  
Password : ######  
330 OK  
ftp>  
ftp>bin  
200 TYPE is now 8-bit binary  
ftp>  
ftp>hash  
200Hash mark printing on (8192 bytes/hash mark).  
ftp>cd dl  
250 Changed to /dl  
ftp>put C:\user.ini  
200 Connected to 192.168.1.10 port 1271  
150 Opening data connection for user.ini  
226 File written successfully  
ftp: 256 bytes sent in 0,000Seconds 256000,000Kbytes/sec.  
ftp>  
Quote site command  
All the CLI commands can be executed from within an FTP session. Only complete  
CLI commands (in other words, the complete command syntax with all the  
parameters already specified) can be executed.  
Example: To execute the CLI command :ip iplistto list all IP addresses  
currently assigned to SpeedTouch™ interfaces, at the FTP prompt, type ‘quote site  
ip iplist’ and press ENTER.  
ftp> quote site ip iplist  
200- Interface  
Type  
IP-address  
10.0.0.138  
*192.168.1.254  
81.240.198.191  
127.0.0.1  
Point-to-point/Mask  
255.255.255.0  
255.255.255.0  
81.240.198.1  
255.255.255.255  
200- 2  
200- 2  
200- 1  
200- 0  
200-  
LocalNetwork Ethernet  
LocalNetwork Ethernet  
Internet  
loop  
Serial  
Internal  
200 CLI command "ip iplist" executed  
ftp>  
For more information on CLI commands, see the SpeedTouch™ CLI Reference  
Guide.  
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Chapter 1  
Getting to know your SpeedTouch™  
1.2.4 Remote Assistance  
To access the  
SpeedTouch™ remotely  
You can make your SpeedTouch accessible from the Internet with regard to remote  
support. In this way, you can allow your help desk to access your SpeedTouch™  
remotely.  
To enable remote  
access  
Proceed as follows:  
1
Go to the SpeedTouch™ pages, as described in “1.2.1 Access via the Web  
2
3
4
In the menu, select Toolbox > Remote Assistance.  
Click Enable Remote Assistance.  
Provide the following parameters to your help desk:  
URL (the HTTPS link)  
User name  
Password  
Your ISP is now able to access your SpeedTouch™ via the HTTPS link in  
combination with the provided certificate (a secure authentication  
mechanism).  
For security reasons, remote assistance will be automatically disabled after  
20 minutes of inactivity, or after restarting your SpeedTouch™.  
To disable remote Proceed as follows:  
access  
1
Go to the SpeedTouch™ pages, as described in “1.2.1 Access via the Web  
2
3
In the menu, select Toolbox > Remote Assistance.  
Click Disable Remote Assistance.  
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Chapter 2  
Local Network Setup  
2 Local Network Setup  
Introduction The SpeedTouch™ offers you the following local networking solutions:  
USB (v1.1)  
Device settings Once you have connected a device, you can personalise its settings. For more  
information, see “ Configure” on page 74.  
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Chapter 2  
Local Network Setup  
2.1 Ethernet  
Local network  
The Ethernet port on the back panel allow you to connect the SpeedTouch™ to an  
existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with an  
installed Ethernet card.  
In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/  
RJ-45 Ethernet cable is included.  
In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/  
RJ-45 Ethernet cable is included.  
Standard wiring Use the yellow Ethernet cable provided to wire your computer's Ethernet port to the  
SpeedTouch™'s Ethernet port.  
procedure  
The Ethernet cable can also be used to wire an Ethernet port of your  
SpeedTouch™ to any external Ethernet hub or switch.  
Please follow the installation instructions supplied with the external hub or  
switch for connections and Ethernet cabling.  
Ethernet link check  
Depending on the SpeedTouch™ model, LED indicators allow you to check your  
Ethernet. See “1.1 SpeedTouch™ LED Behaviour” on page 4 for more information.  
Device settings Once you have connected a device, you can personalise its settings.  
For more information, see “ Device settings” on page 13.  
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Chapter 2  
Local Network Setup  
2.2 USB  
Supported operating USB connectivity on the SpeedTouch™ is supported for the following operating  
systems:  
systems  
Microsoft Operating Systems:  
Microsoft Windows 98SE  
Microsoft Windows Millennium  
Microsoft Windows 2000  
Microsoft Windows XP  
You may need the Microsoft Windows installation CD-ROM during installation.  
The installation procedures might be slightly different depending on  
the Microsoft Windows operating system you are using.  
Mac Operating Systems:  
Mac OS X Jaguar (10.2)  
Mac OS X Panther (10.3)  
Mac OS X Tiger (10.4)  
System requirements  
For Microsoft Windows 98SE/ME:  
Pentium processor 166 MHz or compatible  
32 megabytes (MB) of memory  
30 MB of free disk space  
For Microsoft Windows 2000/XP:  
Pentium II processor or compatible  
64 MB of memory  
30 MB of free disk space  
For Mac OS X:  
128 MB of memory  
30 MB of free disk space  
Prerequisites  
It is highly recommended to remove any SpeedTouch™ USB driver installation that  
may reside on your computer before you install USB drivers from the  
SpeedTouch™ Setup CD delivered with your SpeedTouch™.  
Make sure both your computer and your SpeedTouch™ are turned on and  
operational.  
In the SpeedTouch™ package, a blue USB cable is included to connect a  
single computer to your SpeedTouch™.  
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Chapter 2  
Local Network Setup  
To install Windows USB The first time you connect the SpeedTouch™ to your computer through the USB  
port, you will be prompted for a USB driver as soon as you plug the USB cable into  
the computer.  
drivers  
You can find the required USB driver software on the Setup CD. The installation is  
Plug and Play, meaning that installation requires almost no effort.  
Proceed as follows:  
1
Insert the blue USB cable into the SpeedTouch™ USB port marked with the  
USB logo:  
A USB logo looks like this:  
2
Insert the other end of the USB cable into (one of) the USB port(s) of your  
computer. In most cases your computer's USB port is marked with the same  
USB symbol.  
You can also connect your computer to the SpeedTouch™ via a USB  
hub.  
Microsoft Windows will automatically recognise the Thomson USB Remote  
NDIS device.  
The Windows Found New Hardware Wizard appears:  
This wizard will guide you through the installation procedure of the USB  
drivers.  
3
4
5
Click Next to continue.  
The Windows Found New Hardware Wizard may ask your  
authorisation to connect to Windows Update to search for software. If  
this is the case, select No, not this time, and then click Next.  
Select Install the software automatically (Recommended), and then click  
Next.  
The USB driver is being installed. After a while a completing dialogue will  
appear.  
Click Finish to complete the installation.  
Your USB connection is installed and ready for use.  
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Chapter 2  
Local Network Setup  
To verify USB  
connectivity in Windows  
The SpeedTouch™ USB connection is represented as a local network interface. You  
can easily check this interface by opening the Network Connections window from  
Windows’ Control Panel.  
To install Mac USB You can find the required USB driver software on the Setup CD. The installation is  
Plug and Play, meaning that installation requires almost no effort.  
drivers  
Proceed as follows:  
1
2
Insert the blue USB cable into the SpeedTouch™ USB port marked with the  
USB logo.  
A USB logo looks like this:  
Plug the other end of the USB cable into (one of) the USB port(s) of your  
computer. In most cases your computer's USB port is marked with the same  
USB symbol.  
You can also connect your computer to the SpeedTouch™ via a USB  
hub, provided that the hub is autonomously powered.  
Mac OS X will automatically recognise the detection of a new port.  
Make sure the SpeedTouch™ Setup CD is inserted, and then click OK.  
In the Network window, click Apply Now.  
3
4
Device settings Once you have connected a device, you can personalise its settings. For more  
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Chapter 2  
Local Network Setup  
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Chapter 3  
Internet Connectivity Dial-In Clients  
3 Internet Connectivity Dial-In Clients  
Introduction If you want to set up initial Internet connectivity using the Home Install Wizard on  
the Setup CD or the embedded Easy Setup, refer to the provided Installation and  
Setup Guide.  
Access methods Depending on the configuration of the SpeedTouch™ you may have:  
Direct access:  
As soon as the initial configuration is finished, immediate and uninterrupted  
WAN access is provided.  
If you have direct access, the remote organisation might ask for a user  
name and password on an Internet welcome page.  
Dial-in access:  
Access must be explicitly established, that is by “dialling” into a Broadband  
Remote Access Server (BRAS).  
Depending on the SpeedTouch™ configuration, dial-in access is provided via  
the SpeedTouch™’s Routed PPPoA or Routed PPPoE packet services with  
embedded PPP client.  
Connection protocols The applied connection protocol model depends on the service profile you selected  
to configure the SpeedTouch™ and should correspond with the Service Provider’s  
requirements. If, for instance, your ISP provides PPPoE, you should configure  
PPPoE.  
You can find more information on connection protocols in the Internet Connection  
Configuration Guide.  
Dial-in clients  
There are different ways to dial in, depending on the operating system on your  
computer and your preferences.  
Dial-in method:  
canbeusedonfollowing Formoreinformation,  
operating system:  
see:  
Embedded PPP dial-in client:  
1
Dial-in client on  
embedded pages  
Windows, Mac, unix,  
other  
2
Windows XP/UPnP  
(Internet Gateway  
Device)  
Windows XP  
“3.2 Internet Gateway  
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Chapter 3  
Internet Connectivity Dial-In Clients  
Embedded PPP dial-in The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet  
connection for computers residing on your local network, using only one computer  
of the network to control the client.  
clients  
If this computer runs:  
Any Operating System  
you can always use the SpeedTouch™ Web pages.  
Windows XP  
you can use the Windows XP Internet Gateway Device Control Client.  
Broadband host PPPoE You can also connect to the Internet using a Broadband PPPoE dial-in application.  
The PPP over Ethernet connection scenario provides PPP-like dial-in behaviour over  
the virtual Ethernet segment.  
dial-in clients  
To be able to use a broadband dial-in application on your computer for connecting  
to the Internet, the SpeedTouch™ needs to be configured for Bridged Ethernet or  
Routed PPPoE (with PPPoE relay) via the SpeedTouch™ Home Install Wizard on the  
Setup CD or the embedded Easy Setup. .  
If your computer runs ...  
Windows XP  
you can use ...  
the Windows XP broadband dial-in client  
a Mac OS X broadband dial-in client  
Mac OS X  
a broadband PPPoE dial-in client provided by  
you Service Provider  
Upon availability of OS-specific PPPoE dial-in client applications, the latter  
method is Operating System independent.  
For PPPoE session connectivity from a Mac OS 8.6/9.x, a Windows 95/  
98(SE)/ME/2000 or a Linux system, a host PPPoE dial-in application is  
mandatory.  
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Chapter 3  
Internet Connectivity Dial-In Clients  
3.1 SpeedTouch™ Web Pages  
Introduction As the SpeedTouch™ Web pages are controllable from any Operating System with  
an installed Web browser, the method to establish PPP sessions described later, can  
be used on any computer system.  
For more information on Internet connection setup, refer to the provided  
Installation and Setup Guide.  
Starting an Internet Proceed as follows to start an Internet session:  
session  
1
Open a Web browser on your computer and browse to the SpeedTouch™ Web  
information).  
The SpeedTouch™ home page appears by default.  
2
3
Click Connect at the appropriate broadband connection.  
You might be requested to enter your user name and password.  
The SpeedTouch™ embedded PPP dial-in client establishes the Internet  
connection.  
Browse the Web.  
Monitoring your  
Internet connection  
You can view and monitor your connection to the Internet as long as the session is  
running via:  
The SpeedTouch™ System Information page: see “4.3.1 Information” on  
The SpeedTouch™ Diagnostics task: see “4.4.1 Connectivity Check” on  
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Chapter 3  
Internet Connectivity Dial-In Clients  
Terminating an Internet  
session  
Proceed as follows to close an active PPP connection:  
1
2
Go to the SpeedTouch™ Web pages.  
Click Disconnect at the appropriate broadband connection.  
The SpeedTouch™ embedded PPP dial-in client closes the Internet connection.  
The Internet Link status changes to Disconnected and your computer is offline.  
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Chapter 3  
Internet Connectivity Dial-In Clients  
3.2 Internet Gateway Device Control Agent  
Introduction Windows XP users can easily establish PPP sessions, thanks to the Windows XP  
Internet Gateway Device (IGD) Discovery and Control Client that allows you to  
control the SpeedTouch™ directly from you computer.  
The IGD Control Client only allows to connect or disconnect a fully  
configured connection.  
Preconditions Make sure that:  
The following subcomponents of the Windows XP Networking Services are  
added to your Windows XP system:  
IGD Discovery and Control Client (see “ Adding IGD Discovery and  
UPnP™ is enabled on your SpeedTouch™. To enable UPnP, see “4.5.2 Game &  
Starting an Internet Proceed as follows to start an Internet session:  
session  
1
2
In the Windows taskbar, click Start.  
Select (Settings >) Control Panel.  
The Control Panel window appears.  
3
Go to (Network and Internet Connections >) Network Connections.  
The Network Connections window appears.  
You will find an Internet Gateway icon, representing the SpeedTouch™ IGD  
Internet connection ability.  
4
5
Double-click the Internet Connection icon.  
The SpeedTouch™ embedded PPP dial-in client establishes the Internet  
connection. The Internet Gateway icon displays Connected and your  
computer is online.  
Open a Web browser and surf the Internet.  
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Chapter 3  
Internet Connectivity Dial-In Clients  
Internet connection As long as the SpeedTouch™ embedded PPP dial-in client is connected, you can  
view the connection status and some counters by double-clicking the Internet  
Connection icon in the Network Connections window.  
status  
Terminating an Internet  
session  
Proceed as follows to terminate an Internet session:  
1
2
In the Windows taskbar, click Start.  
Select (Settings >) Control Panel > (Network and Internet Connections >)  
Network Connections.  
3
4
In the Network Connections window, right-click the Internet Connection icon  
and select Disconnect to close the session.  
You can also double-click the icon. Then the Internet Connection  
Status window will appear on which a Disconnect button is available  
to close the session.  
The SpeedTouch™ embedded PPP dial-in client will close the Internet  
connection. The Internet Gateway icon displays Disconnected and your  
computers are offline.  
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Chapter 4  
SpeedTouch™ Web Interface  
4 SpeedTouch™ Web Interface  
Embedded The SpeedTouch™ comes with embedded Web pages, providing an interface to the  
software installed on the device. It allows easy setup and management of the  
SpeedTouch™ via your Web browser from any PC connected to the SpeedTouch™.  
SpeedTouch™ Consult:  
documentation  
The SpeedTouch™ Installation and Setup Guide  
for more information on setup and installation procedures.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.1 Navigation  
Navigation components  
The SpeedTouch™ Web interface consists of the following components:  
Navigation bar  
Notification area  
Language bar  
Menu  
Tasks  
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Chapter 4  
SpeedTouch™ Web Interface  
4.1.1 Menu  
Menu items The menu is located on the left side of the page and consists of the following menu  
items:  
Provides basic information on the SpeedTouch™.  
Allows you to view/configure your broadband connections.  
Allows you to assign games or applications to a device and secure your  
Internet connection.  
Allows you to manage your local network.  
Collapsing and  
expanding the menu  
You can collapse/expand the menu by clicking the arrow located at the top of the  
menu.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.1.2 Language Bar  
Language bar The language bar is located under the SpeedTouch™ logo and allows you to  
change the language of the SpeedTouch™ Web interface.  
The language bar will only be shown if more than one language is available.  
!
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Chapter 4  
SpeedTouch™ Web Interface  
4.1.3 Navigation Bar  
Navigation bar The navigation bar is located at the top of the page and allows you to:  
View the current user name.  
Click this name to change your password or switch to another user.  
View the current position on the SpeedTouch™ Web interface.  
Get context-related Help information.  
Display level Depending on the page you are viewing, the following buttons will be available:  
Overview to view a summary of the current status or configuration.  
Details to view more detailed information on the current status or  
configuration.  
Configure to change the current settings.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.1.4 Notification Area  
Notification area The notification area is located under the Navigation Bar and is used to display:  
Error messages, indicated by a red traffic light.  
Warnings, indicated by an orange traffic light.  
Information, indicated by a green traffic light.  
If none of these events occur, the notification area will not be shown.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.1.5 Tasks  
Tasks To allow a quick configuration of your SpeedTouch™, some pages may offer you a  
number of related tasks in the Pick a task list. These tasks will guide you to the page  
where you can perform the selected task.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.2 Home  
SpeedTouch™ home The SpeedTouch™ home page gives you a short overview of all the configurable  
aspects of the SpeedTouch™:  
page  
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Chapter 4  
SpeedTouch™ Web Interface  
4.3 SpeedTouch  
The SpeedTouch menu  
The SpeedTouch menu consists of the following items:  
The SpeedTouch page  
The SpeedTouch page gives you some basic information on the SpeedTouch™:  
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Chapter 4  
SpeedTouch™ Web Interface  
4.3.1 Information  
Information The Information page summarizes important information on your SpeedTouch™.  
You may need this information when you contact your helpdesk.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.3.2 SpeedTouch™ Easy Setup  
Easy Setup Wizard The Easy Setup Wizard helps you to configure your SpeedTouch™ Internet  
connection.  
Proceed as follows to configure the SpeedTouch™ using the SpeedTouch™ Easy  
Setup wizard:  
1
2
In the left menu, click SpeedTouch.  
In the Pick a task list, click Set up.  
The Easy Setup wizard will now guide you through the configuration of your  
SpeedTouch™.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.3.3 Restart  
Restarting your  
SpeedTouch™  
Proceed as follows:  
1
2
In the left menu, click SpeedTouch.  
In the Pick a task list, click Restart.The following message appears:  
3
Click Yes, restart my SpeedTouch.  
The SpeedTouch™ restarts.  
The SpeedTouch™ returns to the Home page.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.3.4 Configuration  
Overview  
The Overview page displays the current configuration of your SpeedTouch™.  
Details The Details page displays more detailed information on the current configuration of  
your SpeedTouch™.  
Configure  
The Configure page allows you to change the current configuration.  
If you want to:  
Reconfigure your SpeedTouch™:  
Click Configuration Wizard under Service Configuration. For more  
Configure the time settings of your SpeedTouch™:  
Select Auto-configuration if you want the SpeedTouch™ to use a time  
server to synchronise its clock to a dedicated time server.  
Clear Auto-configuration to manually configure the SpeedTouch™ time  
settings.  
Disable/enable Web browsing interception or set it to automatic:  
In the Web Browsing Interception list, click the Web browsing interception  
setting of your choice.  
If you disable Web browsing interception or set it to automatic you  
will not be able to use Parental Control.  
!
Click Apply to apply and save your settings.  
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Chapter 4  
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4.3.5 Back up & Restore  
Introduction The Back up & Restore page allows you to:  
Save your current configuration.  
Restore a previously saved configuration.  
Accessing the Backup Proceed as follows:  
& Restore page  
1
2
3
In the SpeedTouch menu, click Configuration.  
Click Configure.  
In the Pick a task list, click Save or Restore Configuration.  
Saving your current Proceed as follows:  
configuration  
1
2
3
Click Back up Configuration Now.  
Click Save.  
Choose a location to save your backup file and click Save.  
Restoring a previously  
saved configuration  
Proceed as follows:  
1
2
3
Click Browse.  
Select the configuration file you want to restore and click Open.  
Click Restore Configuration Now.  
The SpeedTouch™ loads your configuration and restarts.  
At the end of the procedure, the SpeedTouch™ returns to the Home page.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.3.6 Reset to Factory Defaults  
Introduction The Reset to Factory Defaults page allows you to reset the SpeedTouch™ to return  
to the initial configuration of your SpeedTouch™. All your changes will be  
deleted.The following message appears:  
Resetting the  
SpeedTouch™ factory  
defaults  
Proceed as follows:  
1
2
3
In the left menu, click SpeedTouch.  
In the Pick a task list, click Return to Factory Default Settings.  
Click Yes, reset my SpeedTouch.  
If you reset your SpeedTouch™ to factory default settings, all active  
connections will be disconnected.  
!
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Chapter 4  
SpeedTouch™ Web Interface  
4.3.7 Event Logs  
Event Logging  
The Event Logs page summarizes the last events recorded on your SpeedTouch™.  
Recorded Events The Recorded Events table gives you an overview of the last event logs that have  
been recorded since the SpeedTouch™ was turned on. The first column of the table  
indicates the importance of the event log.  
Indicator Description  
Informational  
Warning  
Error  
Category The Category list allows you to filter the events shown in the Recorded Events  
table. For example, by clicking Security you can view all security related events, for  
example generated by the SpeedTouch™ firewall.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.4 Broadband Connection  
The Broadband The Broadband Connection menu consists of following menu items:  
Connection menu  
The Broadband The Broadband Connection page gives you a short status overview of the  
connections configured on the SpeedTouch™.  
Connection page  
Click View more to see more information on the selected broadband connection.  
If you configured a dial-up connection, you can establish/terminate the  
connection by clicking Connect/Disconnect.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.4.1 Connectivity Check  
Introduction On this page, you can perform a connectivity check on an Internet service of your  
SpeedTouch™. The following message appears:  
Checking your Internet Proceed as follows:  
connectivity  
1
2
3
In the left menu, click Broadband Connection.  
In the Pick a task list, click Check connectivity to the Internet.  
In the Internet Service to Check list, click the Internet service that you want to  
check.  
4
Click Check Connectivity.  
The SpeedTouch™ lists the test results in the Test Results list.  
Analysing the test If the test is successful, you will get a list of green check marks. Otherwise a red  
cross will indicate which tests have failed.  
results  
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Chapter 4  
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4.4.2 DSL Connection  
Overview  
Click Overview to view basic information on your DSL connection.  
Details Click Details to view more detailed information on your DSL connection.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.4.3 Internet Services  
Internet Services The Internet Services page displays information on your Internet Connection(s).  
information  
If you configured a dial-up connection you can establish/terminate the  
connection by clicking Connect/Disconnect.  
To view more detailed information on a specific connection, click the View more link  
of the corresponding connection.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.4.4 Internet Service Settings  
Accessing the Internet Proceed as follows:  
Service Settings page  
1
2
In the Broadband Connection menu, click Internet Services.  
Click the View more link of the Internet service you want to view.  
Overview  
The Overview page gives you basic information on the selected Internet Service.  
If you configured a connection you can establish/terminate the connection  
by clicking Connect/Disconnect.  
Details The Details page gives you more detailed information on the selected Internet  
Service.  
If you configured a dial-up connection you can establish/terminate the  
connection by clicking Connect/Disconnect.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.5 Toolbox  
The Toolbox menu The Toolbox menu consists of the following menu items:  
Allows you to make your SpeedTouch™ accessible for remote support.  
Allows you to share services and games that you run in your private network  
towards the Internet.  
Allows you to block/allow access to specific Web sites.  
Allows you to configure the security level of the SpeedTouch™ firewall.  
Allows you to view the intrusions you are protected against.  
Allows you to assign a DNS host name to your broadband connection(s).  
Allows you to manage the users configured on your SpeedTouch™.  
The Toolbox page  
The Toolbox page gives you an overview of the available services and their current  
status. You can click on the names of these services to go to the corresponding Web  
page.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.5.1 Remote Assistance  
Enabling Remote  
The Remote Assistance page allows you to make your SpeedTouch™ accessible for  
remote support.  
Assistance  
If you want to enable remote assistance, you must be connected to the  
Internet.  
!
Proceed as follows to use remote assistance:  
1
2
3
If necessary, type a password in the Password box.  
Click Enable Remote Assistance.  
Pass the information listed under:  
URL  
Username  
Password  
to your technical support, in order for them to be able to access your  
SpeedTouch™.  
Once the technical support is connected, no other connections can be  
made.  
Terminating remote  
assistance  
The remote assistance session ends:  
if the technical support disables remote assistance.  
after 20 minutes of inactivity.  
after restarting your SpeedTouch™.  
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Chapter 4  
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4.5.2 Game & Application Sharing  
Overview  
The Overview page summarizes the applications or games installed on a particular  
local host on your network, for which the SpeedTouch™ should accept inbound  
initiated connections coming from the Internet.  
Configure  
On the Configure page, you can:  
Select Use UPnP to enable UPnP on the SpeedTouch™.  
UPnP provides NAT-Traversal: UPnP aware applications on a PC will  
automatically create Hyper-NAT entries on the SpeedTouch™ for incoming  
traffic on the protocol ports this type of traffic needs. As a consequence these  
applications are able to traverse the SpeedTouch™ without the need for extra  
and manual configuration.  
UPnP is an architecture for transparent peer-to-peer connectivity of  
computers, intelligent appliances, and (wireless) devices. It enables  
seamless operation of a wide range of games and messaging  
applications.  
For security reasons you are able to configure the UPnP policy towards  
Windows XP and UPnP aware applications and Operating Systems.  
In case you select the Use Extended Security check box, only limited UPnP  
operation between a host running MS Windows XP and the SpeedTouch™ is  
allowed: A local host is:  
NOT allowed to connect/disconnect the SpeedTouch™ Internet Gateway  
Device (IGD) connection.  
Allowed to add/delete Hyper-NAT entries only for its own IP address, not  
for other local hosts.  
If you clear the Use Extended Security check box, all UPnP- and IGD-based  
communication between any local host and the SpeedTouch™ is allowed.  
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Assign a game or application to a specific network device.  
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Chapter 4  
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4.5.3 Defined Games & Applications  
Accessing the Defined  
Games & Applications  
page  
Proceed as follows to access the Defined Games & Applications page:  
1
2
In the Toolbox menu, click Game & Application Sharing.  
In the Pick a task list, click Modify a game or application.  
The Defined Games & This page gives you an overview of the games and applications defined on your  
SpeedTouch™. Each game or application can be assigned to a device on your local  
network.  
Applications page  
If you want to:  
View the translation rules of a game or application, click the name of the rule.  
Change the translation rules of a game or application, click the Edit link of the  
game or application.  
Remove a game or application from your SpeedTouch™, click the Delete link  
of the game or application.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.5.4 Game or Application Definition  
Accessing the Game or Proceed as follows to access the Game or Application Definition page:  
Application Definition  
1
2
3
In the Toolbox menu, click Game & Application Sharing.  
In the Pick a task list, click Modify a game or application.  
Click the name of the game or application you want to view/change.  
page  
Overview  
This page gives you an overview of the port mappings used to allow this service or  
game to be initiated from the Internet.  
Consult the user’s guide or support pages of your application to know which  
ports are being used by this application.  
A service consists of one or more TCP/UDP port ranges. Each incoming port range  
can be translated into a different internal (local network) port range. Port ranges can  
be statically assigned to devices or dynamically assigned using an outgoing trigger.  
Configure  
Under:  
Game or Application Name you can:  
Change the name of the game or application.  
Game or Application Definition you can:  
Change the TCP/UDP port definition for this game or application.  
Adding a Port Proceed as follows:  
Translation rule  
1
2
3
4
Click the Edit link of the TCP/UDP port definition of the game or application.  
In the Protocol list, click the protocol the game or application uses.  
In the Port Range box, type the port range the game or application uses.  
In the Translate To box, type the port range to which the SpeedTouch™ has to  
translate the ports specified under Port Range.  
5
If you want to make a dynamic translation rule you must specify a trigger  
protocol and port.  
As soon as the SpeedTouch™ receives outgoing traffic on this trigger  
port, it will activate this translation rule.  
6
Click Apply.  
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Chapter 4  
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4.5.5 New Game or Application  
Creating a new game or Proceed as follows:  
application  
1
2
In the Toolbox menu, click Game & Application Sharing.  
In the Pick a task list, click Create a new game or application.The following  
window appears:  
3
4
Type the name of the game or application in the Name box.  
Click:  
Clone Existing Game or Application if you want to start from the port  
mappings of the selected game or application.  
Manual Entry of Port Maps if you want to manually configure the port  
mapping for this game or application.  
The SpeedTouch™ creates the game or application and takes you to the Game  
or Application Definition page to configure the port mappings for this game or  
application.  
5
Enter the necessary port mappings and click Add.  
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Chapter 4  
SpeedTouch™ Web Interface  
4.5.6 Parental Control  
Parental Control  
The SpeedTouch™ allows you to block/allow particular Web sites:  
Based on the Web site’s URL.  
As within a Web site lots of references can be made to other URLs, it is  
recommended to use this feature in combination with content based  
filtering.  
Based on the Web site’s content.  
By redirecting a Web site to another Web site.  
If your administrator account is configured as default user, make sure you  
configure a password for this account or change the default user. Otherwise  
users on your local network can browse to your SpeedTouch™ to disable  
your filtering rules.  
!
For more information, see “4.5.13 User Management” on page 65 and  
Overview  
The Overview page displays:  
The current Address Based Filtering rules.  
The current Content Based Filtering configuration.  
To view which content types are blocked/allowed, click Details. For more  
Address based filtering rules have priority over content based filtering  
rules.  
!
Configure  
On the Configure page, you can:  
Deny access to a specific web site.  
Content levels  
The following content levels are available:  
All:  
Allow all categorized Web sites.  
Legal:  
Allow all except illegal, extreme, spam and spyware Web sites.  
Teenagers:  
Block illegal, adult, extreme, online ordering/gambling, spam and spyware  
Web sites.  
Children:  
Only allow children-save Web sites.  
BlockAll:  
Block all categorized Web sites.  
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Chapter 4  
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Deny access to a Use this feature if:  
specific Web site  
Allow is selected under Action for Unknown Sites.  
Block is selected under Action for Unknown Sites and you want to make an  
exception on an allow rule. For example: you are allowing “provider.com” but  
you want to deny access to “mail.provider.com”.  
A content category/group is allowed by Content Based Filtering and you want  
to make an exception. For example: you are allowing Web Mail content but  
you want to deny access to “mail.provider.com”.  
Proceed as follows:  
1
Type the URL of the Web site you want to block (for example  
“mail.provider.com”) in the Web Site box.  
2
In the Action list, click:  
Block if you want to block this Web site.  
Redirect if you want to redirect to another page. Type the address of the  
redirect page in the Redirect box.  
3
Click Add.  
Allow access to a Use this feature if:  
specific Web site  
Block is selected under Action for Unknown Sites  
Allow is selected under Action for Unknown Sites and you want to make an  
exception on a block/redirect rule. For example: you are blocking “bank.com”  
but you want to allow access to “netbanking.bank.com”.  
A content category/group is blocked by Content Based Filtering and you want  
to make an exception. For example: you are blocking Finance / Investment  
content but you want to allow access to “netbanking.bank.com”.  
Proceed as follows:  
1
Type the URL of the Web site you want to allow (for example  
“netbanking.bank.com”) in the Web Site box.  
Click Allow in the Action list.  
Click Add.  
2
3
Redirect a Web site Proceed as follows:  
1
Type the URL of the Web site you want to redirect (for example “cracks.am”)  
in the Web Site box.  
2
3
Click Redirect in the Action list.  
Type the URL of the Web site you want to redirect to (for example  
“mycompany.com/internetpolicy.htm”) in the Redirect box.  
4
Click Add.  
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Chapter 4  
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Redirecting all Web  
sites  
Proceed as follows:  
1
2
3
Type “*” in the Web Site box.  
Click Redirect in the Action list.  
Type the URL of the Web site you want to redirect to (for example  
“mycompany.com/internetpolicy.htm”) in the Redirect box.  
4
5
Click Add.  
Type the URL of the Web site you want to redirect to (for example  
“mycompany.com/internetpolicy.htm”) in the Web Site box.  
6
7
Click Allow in the Action list.  
Click Add.  
Configure content Under Content Based Filtering you can:  
based filtering settings  
Enable/disable content based filtering.  
Allow/block uncategorized Web sites.  
Select a content level in the Content Level list.  
To change a content level definition, click the Edit link of the content  
level you want to change. For more information, see “4.5.8 Content  
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4.5.7 Web Filtering Activation  
Accessing this page Proceed as follows:  
In the Toolbox menu, click Parental Control.  
In the Pick a task list, click Activate Web Filtering License.  
1
2
Web Filtering Activation  
page  
This page you can:  
Activate a Web Filtering evaluation license.  
Activate a free 30-days Web Filtering evaluation license.  
Standard license Proceed as follows:  
activation  
1
2
3
Click Standard.  
In the License Key box, type the license key provided by your ISP.  
Click Apply.  
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4.5.8 Content Level  
Accessing the Content Proceed as follows:  
Level page  
1
2
3
In the Toolbox menu, click Parental Control.  
Click Configure.  
Click the Edit link of the content level you want to edit.  
Overview  
The Content Level page gives you an overview of the different categories and their  
rules.  
The following icons indicate whether the content type is allowed or not.  
Icon Description  
The category/group is allowed.  
The category/group is not allowed.  
The group is partly allowed.  
Configure  
This page allows you to change:  
The content level name.  
The content level description.  
The content level configuration.  
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4.5.9 New Content Level  
Accessing the New On this page you to create a new content level. Proceed as follows to access this  
page:  
Content Level page  
1
2
3
In the Toolbox menu, click Parental Control.  
In the upper right corner, click Configure.  
In the Pick a task list, click Create a new content level.  
Procedure  
To apply a new content level, you must perform the following actions:  
1
2
3
4
You can create up to 16 content levels.  
!
Content level creation  
Proceed as follows:  
1
2
In the Name box, type a name for the new content level.  
In the Description box, type a short text to describe what this security level will  
do.  
3
Click Next.  
The Configuration section appears.  
Content level Proceed as follows:  
configuration  
1
Click:  
Clone Existing Level to start from a previously created content level.  
If no levels have been defined before, this option will not be  
shown.  
Black List to allow all Web sites by default.  
White List to block all Web sites by default.  
2
Click Next.  
The Content level definition section appears.  
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Content level definition Only Web sites that match the selected content level will be allowed. Proceed as  
follows:  
1 If you want to:  
Allow a category:  
Select the check box next to the category name.  
Allow an entire group:  
Select the check box next to the group name.  
Block a category:  
Clear the check box next to the category name.  
Block an entire group:  
Clear the check box next to the group name.  
2
Click Apply.  
Content level activation To activate your new content level:  
1
2
3
4
In the Toolbox menu, click Parental Control.  
In the upper right corner, click Configure.  
In the Content Level list, select your new content level.  
Click Apply.  
The new content level is now active.  
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4.5.10 Firewall  
About the firewall The firewall allows you to secure traffic from and to the SpeedTouch™. There are  
different security levels, depending on the degree of security you need.  
Overview  
Configure  
The Overview page summarizes the overall security policy configured on your  
SpeedTouch™.  
On the Configure page you can select the security level of the SpeedTouch™.  
Security Levels Select one of following security levels:  
BlockAll:  
All traffic from and to the Internet is blocked. Game and Application Sharing is  
not allowed by the firewall.  
Although BlockAll should block all connections, some mandatory types  
of traffic such as DNS will still be relayed between LAN and WAN via  
the SpeedTouch™.  
Standard:  
All outgoing connections are allowed. All incoming connections are blocked,  
except for inbound connections assigned to a local host via Game and  
Application Sharing.  
Disabled:  
All in- and outgoing traffic is allowed to pass through your SpeedTouch™,  
including Game and Application Sharing.  
This is the default firewall level.  
The firewall levels only have impact on the forward hook. This means that  
the handling of traffic from and to the Web pages of the SpeedTouch™ is  
independent of the selected firewall level.  
Protocol checks will be performed on all accepted connections, irrespective  
of the chosen level. You can only disable protocol checks via the CLI.  
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Details of a security  
level  
To view the details of the currently active security level:  
1
2
In the Toolbox menu, click Firewall.  
Click the Details link.  
Following information is provided per rule that is part of the security level  
The name of the rule  
The Action that is applied on the traffic when the rule is valid  
The Source and Destination interface or IP address (range) to which the rule  
applies  
The protocol or SpeedTouch™ Service for which the rule applies.  
The number of Hits (number of times that the rule was applied to traffic).  
Creating a new security Proceed as follows:  
level  
1
2
3
4
5
6
In the Toolbox menu, click Firewall.  
In the upper right corner, click Configure.  
In the Pick a task list, click Create a new Security Level.  
In the Name box, type a name for the new security level.  
Choose an existing security level to clone from.  
Click Apply.  
Editing a security level Proceed as follows:  
1
2
3
In the Toolbox menu, click Firewall.  
In the upper right corner, click Configure.  
Select a security level, and then click the Edit link.  
The firewall settings of the selected security level appear.  
You can:  
4
5
Select a row using the Edit link to modify the security rule.  
Click Add to create a new security rule.  
Edit or define following parameters of the rule:  
The Name of the security rule  
The Source Interface and IP Address (range)  
Use Any as IP address in case all traffic for the interface should  
be parsed.  
Or you can type a User-defined IP address (range).  
The Destination Interface and IP Address (range)  
Use Any as IP address in case all traffic for the interface should  
be parsed.  
Or you can type a User-defined IP address (range).  
The Service type of the traffic; this can be a protocol (dns, smtp, ...) or a  
specific SpeedTouch™ system service.  
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6
7
Select an Action that should be done on traffic for which the security rules  
applies:  
Accept: to allow the traffic to pass  
Deny: to drop the traffic (without notification)  
Count: to let the traffic pass, but count it (Hits)  
Click Apply.  
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4.5.11 Intrusion Detection  
Intrusion Detection  
Your SpeedTouch™ protects your network against malicious intrusions. The  
Intrusion Detection page shows you the intrusions you are protected against.  
The Protected Intrusions table shows the number of times the SpeedTouch™  
actively protected your network against each intrusion since last statistics reset.  
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4.5.12 Dynamic DNS  
Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for  
example john.dyndns.org) to a broadband connection even if it is using a dynamic  
IP address. As soon as the device gets a new IP address, the dynamic DNS server  
updates its entry to the new IP address.  
Overview  
Configure  
Click Overview to view the different Dynamic DNS clients with their name, host  
names, interface and IP address.  
On the Configure page, you can assign a Dynamic DNS host name to a broadband  
connection. Proceed as follows:  
1
Create an account at the Dynamic DNS service of your choice, for example:  
2
3
On the Dynamic DNS page, click Configure.  
Select the Enabled check box.  
4
5
If necessary, click the broadband connection to which you want to assign the  
Dynamic DNS hostname in the Interface list.  
Type the user name and password of your Dynamic DNS service account in  
the corresponding fields.  
6
7
In the Service list, click your Dynamic DNS service.  
In the Host box, type the host name you want to assign to this interface (for  
example myspeedtouch.dyndns.org).  
8
Click Apply.  
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4.5.13 User Management  
Overview  
The Overview page gives you an overview of the currently configured users and  
their privileges.  
Click the name of a user to edit his user account.  
Configure  
On the Configure page, you can:  
Click Add to create a new user account.  
Click Edit to change a user account.  
Click Delete to remove a user.  
Types of users The table below shows the types of users and their privileges:  
User  
Privileges  
root  
This is the root (master) account. This  
user has all privileges without any  
exceptions or limitations.  
SuperUser  
This user can perform any service via  
any access channel from any access  
origin.  
TechnicalSupport  
Administrator  
LAN_Admin  
Poweruser  
This user can perform any service via  
any access channel from WAN origin  
only.  
This user can perform any service via  
any access channel from LAN or Local  
origin only.  
This user can perform only LAN  
related configurations via any access  
channel from any origin.  
This user has access  
to the GUI (Service/overview page) via  
HTTP or HTTPS access channel from  
LAN origin only.  
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User  
Privileges  
WAN_Admin  
This user can perform only WAN  
related configurations via any access  
channel from any origin.  
User  
This user has access to the GUI  
(Overview pages, remote assistance)  
via HTTP or HTTPS access channel  
from LAN origin only.  
Guest  
This user does not have any privileges.  
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4.5.14 Edit User  
Editing a user account Proceed as follows:  
1
2
In the Toolbox menu, click User Management.  
Under Local User Data, click the name of the user you want to edit.  
The Edit User page appears. On this page, you can:  
Click Reset Password to reset the password of the selected user to the  
user name. So, if you reset the password of John his password will be  
“John”.  
Change the administration rights of the selected user.  
You can not change the administration rights of the account you  
are logged on with.  
!
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4.5.15 Change Default User  
The Default User page  
On this page you can change the default user. If users browse to the SpeedTouch™  
Web pages, they will be automatically logged on with this account.  
To allow users to automatically log on under this account, this default user  
account must be configured with a blank password.  
!
Changing the default Proceed as follows:  
user  
1
2
3
In the Toolbox menu, click User Management.  
In the Pick a task list, click Set the default user.  
The Change Default User page appears.  
4
5
In the User Name list, click the name of the new default user.  
Click Change Default User to confirm your choice.  
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4.5.16 Add User  
Adding users Proceed as follows:  
1
2
3
In the Toolbox menu, click User Management.  
In the Pick a task list, click Add new user.  
The Add User page appears.  
4
Under User definition you can configure:  
The name of the new user.  
The password of the new user will be equal to the user name; for  
example if the user name is John Doe, the password will be  
!
John Doe. Also when resetting a user, the password will be  
changed into the user name.  
The administration rights of the new user.  
You can only add users with less than or equal administration  
rights as yourself.  
!
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4.6 Home Network  
Home Network Menu The Home Network menu consists of the following items:  
Allows you the view/configure the devices detected on your local network.  
Allows you to view/configure the interfaces that are available on the  
SpeedTouch™.  
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The Home Network  
page  
The Home Network page gives you an overview of your SpeedTouch™ network.  
Viewing client If you click on a client you can:  
information  
View the client’s network settings.  
Configure the client’s network settings by clicking Configure.  
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4.6.1 Devices  
Overview  
The Overview page gives you an overview of the devices that are currently  
connected to the SpeedTouch™ network. Click on a device name to get more  
information on a specific device.  
The detected device ‘dsldevice’ is the SpeedTouch™ itself.  
Configure  
The Configure page gives you an overview of the devices that are currently  
connected to the SpeedTouch™ network.  
If you want to:  
Get more information on a specific device, click on the name of the device.  
See “4.6.2 Device Settings” on page 73 for more information.  
Edit a device from the Detected Device(s) list, click Edit.  
Delete a device from the Detected Device(s) list, click Delete.  
Once a device connects to the SpeedTouch™ network, it will remain  
listed in the Detected Device(s) list until you delete it.  
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4.6.2 Device Settings  
Accessing the device Proceed as follows:  
settings page  
1
2
In the Home Network menu, click Devices.  
In the Detected Device(s) list, click the name of the device you want to view.  
Overview  
The Overview page displays the following items:  
Information allows you to view:  
Status shows whether the device is currently connected to the  
SpeedTouch™ network.  
Type shows the device type.  
Connected To shows the interface to which the device is currently  
connected.  
Addressing allows you to view:  
Physical Address shows the MAC address of the device.  
IP Address Assignment shows whether the device is using a static or  
dynamic IP address.  
IP Address shows the current IP address of the device.  
Always use the same address indicates whether the wireless client has a  
static DHCP lease or not.  
DHCP Lease Time displays the time for which the wireless client can use  
this IP address.  
Connection Sharing:  
Gives you an overview of the games or services that are currently assigned to  
this device. Click the name of the game or service to view the used port  
mappings.  
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Configure  
The Configure page allows you to:  
Change the device information.  
Allow a game or service running on this device to be initiated from the  
Internet.  
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4.6.3 Assign Public IP  
Introduction On this page you can assign the public IP address of your Internet Connection(s) to  
a specific device on your local network. You might want to do this if:  
You do not want to use the Network Address Translation engine of your  
SpeedTouch™.  
This device is running server applications (Web server,...) and you want it to be  
accessible from the Internet.  
You can also achieve this by creating a port mapping for the specified  
This device has to be considered as the unique access point to your local  
network (DMZ).  
Be aware that the device to which you assign the public IP address will lose  
all security offered by the SpeedTouch™.  
!
Assigning the public IP  
address to a device  
Proceed as follows:  
1
2
In the Home Network menu, click Devices.  
In the Pick a task list, click Assign the public IP address of a connection to a  
device.  
3
4
Click the Edit link of your Internet connection.  
In the Device list, select the device you want to assign the public address to.  
5
Click Apply.  
The SpeedTouch™ prompts you to make some adjustments as a result of the  
new configuration.  
6
7
Click OK.  
Release and renew the IP address of the device.  
For more information, see your operating system’s user guide or help.  
If necessary, reassign server applications to this device.  
8
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4.6.4 Interfaces  
Interfaces overview  
The Interfaces page gives you an overview of the interfaces used on your  
SpeedTouch™. If you want to know more about the network settings of a specific  
interface, click the name of the interface you want to view.  
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4.6.5 Interface Settings  
Overview  
The Overview page gives you an overview of the current interface settings.  
Configure  
The Configure page allows you to:  
Change the IP address settings of the SpeedTouch™.  
Change the DHCP IP address pool settings.  
Before changing the DHCP pools, make sure that at least one IP  
address of the SpeedTouch™ uses the same subnet as the IP  
addresses in the DHCP pools.  
!
Assigning a new IP Under IP Addresses, proceed as follows:  
address to the  
SpeedTouch™  
1
Type the IP address of your choice (for example 192.168.1.1) in the left text  
box.  
2
3
Type subnet mask (for example 255.255.255.0) in the right text box.  
Click Add.  
Network devices using the same subnet mask can now access the  
SpeedTouch™ using this IP address.  
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4.6.6 DHCP Pool  
DHCP Pool page  
On the DHCP Pool page, you can create/change a DHCP pool.  
Accessing the DHCP  
Pool page  
Proceed as follows:  
1
2
3
4
In the Home Network menu, click Interfaces.  
Click the name of the interface which DHCP pool settings you want to change.  
Click Configure.  
Under DHCP Pools, click:  
Add to add a new DCHP pool.  
Edit to edit an existing DHCP pool.  
Delete to delete an existing DHCP pool.  
This link will only be shown if there are more than one DHCP  
pools.  
The DHCP Pool page appears.  
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Components of the  
DHCP Pool page  
The following settings are available for configuration:  
Interface:  
The SpeedTouch™ interface to which the DHCP pool applies.  
Start Address:  
The start IP address of the DHCP server’s address pool.  
End Address:  
The end IP address of the DHCP server’s address pool.  
Both the start and end IP address define the IP address range used by  
the DHCP server to assign leases.  
Subnet Mask:  
The subnet mask of the DHCP server’s address pool.  
Server:  
The SpeedTouch™ IP address used as DHCP server address.  
Gateway:  
The IP address that will be assigned to the DHCP clients as their default  
gateway.  
Primary DNS:  
The IP address of the primary DNS server.  
Secondary DNS:  
The IP address of the secondary DNS server.  
Primary WINS:  
The IP address of the primary WINS server.  
Secondary WINS:  
The IP address of the secondary WINS server.  
Lease Time:  
The time for which the DHCP client is allowed to use the assigned IP address:  
If you select Always give same address to DHCP clients, the lease time  
will be automatically set to Infinite.  
Always give same address to DHCP clients:  
Select this check box if you always want to use the same IP address for the  
DHCP clients.  
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Chapter 5  
Troubleshooting  
5 Troubleshooting  
Introduction This chapter suggest solutions for problems you may encounter while installing or  
configuring y our SpeedTouch™.  
If the suggestions do not resolve the problem, look at the support pages on http://  
www.speedtouch.com/support or contact your service provider.  
For Internet connection troubleshooting, refer to the provided Installation and  
Setup Guide.  
Topics  
In this chapter:  
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Chapter 5  
Troubleshooting  
5.1 General SpeedTouch™ Troubleshooting  
SpeedTouch™ does not  
work  
If none of the LEDs light up, make sure that:  
The SpeedTouch™ is plugged into a power socket outlet.  
You are using the correct power supply for your SpeedTouch™ device.  
The power requirements for your SpeedTouch™ are clearly indicated  
on the identification label on the bottom of the SpeedTouch™.  
The SpeedTouch™ is turned on via the push button at the back panel.  
SpeedTouch™ If your SpeedTouch™ is cannot be reached due to misconfiguration, you might  
consider a hardware reset to factory defaults as described in “5.3 Reset to Factory  
unreachable  
However, note that resetting the SpeedTouch™ to its factory settings will  
revoke all the changes you made to the configuration.  
!
Poor SpeedTouch™ Make sure that the SpeedTouch™ is installed and configured as instructed in the  
Installation and Setup Guide or as instructed by the Service Provider.  
performance  
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Chapter 5  
Troubleshooting  
5.1.1 Ethernet Troubleshooting  
LANLEDdoesnotlightup Make sure that:  
The LAN cable is securely connected to the 10/100Base-T port.  
You are using the correct cable type for your Ethernet equipment, that is UTP  
CAT5 with RJ-45 connectors.  
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Chapter 5  
Troubleshooting  
5.2 UPnP™ on Windows XP Systems  
SpeedTouch™ not Check the following:  
detected by UPnP™ or  
IGD Control Client  
Make sure the UPnP™ and Internet Gateway Device Control Client Networking  
components are added to your Windows XP system.  
Your computer doesn’t support UPnP™ if you run an operating system other  
than Windows XP and Windows Millennium.  
Make sure that UPnP™ is not disabled in the SpeedTouch™ Web page; see  
Adding UPnP™ If you are running Microsoft Windows XP, it is recommended to add the UPnP™  
component to your system.  
Proceed as follows:  
1
In the Start menu, click (Settings >) Control Panel.  
The Control Panel window appears.  
2
Click Add or Remove Programs.  
The Add or Remove Programs window appears.  
Click Add/Remove Windows Components.  
3
4
In the Windows Components Wizard, select Networking Services in the  
Components list and click Details.  
5
In the Networking Services window, select Universal Plug and Play or UPnP  
User Interface and click OK.  
6
7
Click Next to start the installation and follow the instructions in the Windows  
Components Wizard.  
At the end of the procedure the wizard informs you that the installation was  
successful. Click Finish to quit.  
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Chapter 5  
Troubleshooting  
Adding IGD Discovery Your Windows XP system is able to discover and control Internet Gateway Devices  
(IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to  
add the IGD Discovery and Control client to your system.  
and Control  
Proceed as follows:  
1
2
3
On the Windows taskbar, click Start.  
Select (Settings >) Control Panel > Add or Remove Programs.  
In the Add or Remove Programs window, click Add/Remove Windows  
Components.  
The Windows Components Wizard appears:  
4
5
Select Networking Services in the Components list and click Details.  
In the Networking Services window, Select Internet Gateway Device  
Discovery and Control Client and click OK.  
6
7
Click Next to start the installation and follow the instructions in the Windows  
Components Wizard.  
At the end of the procedure the wizard informs you that the installation was  
successful. Click Finish to quit.  
E-DOC-CTC-20051017-0142 v1.0  
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Chapter 5  
Troubleshooting  
5.3 Reset to Factory Defaults  
Resetting your  
SpeedTouch™  
You might consider a reset to factory defaults as described below.  
Be aware that a reset to factory defaults will revoke all configurational  
!
changes you made to the SpeedTouch™.  
You can choose between:  
A reset to factory default settings deletes the configuration profile settings.  
Therefore, after the reset, a reconfiguration of your SpeedTouch™ will be needed.  
Software reset Proceed as follows:  
1
2
3
Go to the SpeedTouch™ Web pages.  
In the menu, select SpeedTouch > Configuration.  
In the Pick a task list, click Reset my SpeedTouch to default settings.  
The SpeedTouch™ restarts.  
4
The SpeedTouch™ returns to the SpeedTouch™ home page (unless the IP  
address of your computer is not in the same subnet as the default IP address  
of the SpeedTouch™, being 192.168.1.254).  
Hardware reset Proceed as follows:  
1
2
Make sure the SpeedTouch™ is turned on.  
Use a pen or an unfolded paperclip to push the recessed reset button on the  
back panel. The reset button is marked with a red circle. Push it until the power  
LED lights red - this will take about 7 seconds. Release the reset button.  
DSL  
USB  
Reset  
Ethernet  
ON/OFF  
3
The SpeedTouch™ restarts.  
E-DOC-CTC-20051017-0142 v1.0  
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v1.  
Need more help?  
Additional help is available online at www.speedtouch.com  
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