Taylor Marine Heating System h 71 h 84 User Manual

Models H71/H84  
Heat Treatment  
Soft Serve Freezers  
Operating Instructions  
048886-M  
1/21/02  
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Table of Contents  
Section 1  
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
1
1
1
2
2
3
4
4
6
8
9
Water Connections (Water Cooled Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Air Cooled Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 2  
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Compressor Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 3  
Section 4  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
H71 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
H84 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Beater Door Assembly -- H71 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Beater Door Assembly -- H84 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Feed Tube Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Section 5  
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Liquid Crystal Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Reset Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Adjustable Draw Handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Operating Screen Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Operator Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Section 6  
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Daily Closing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Daily Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Manual Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Draining Product From The Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Hopper Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Models H71 & H84  
Table of Contents  
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Table of Contents -- Page 2  
Section 7  
Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Troubleshooting Bacterial Count: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Regular Maintenance Checks: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Section 8  
Section 9  
Section 10  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Note: Continuing research results in steady improvements; therefore, information  
in this manual is subject to change without notice.  
Table of Contents  
Models H71 & H84  
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Section 1  
To the Installer  
This machine is designed for indoor use only.  
In the United States, this equipment is intended to be  
installed in accordance with the National Electrical  
Code (NEC), ANSI/NFPA 70--1987. The purpose of  
the NEC code is the practical safeguarding of persons  
and property from hazards arising from the use of  
electricity. This code contains provisions considered  
necessary for safety. Compliance therewith and  
proper maintenance will result in an installation  
essentially free from hazard!  
DO NOT install the machine in an area where  
a water jet could be used. Failure to follow this  
instruction may result in serious electrical shock.  
Water Connections  
(Water Cooled Units Only)  
In all other areas of the world, equipment should be  
installed in accordance with the existing local codes.  
Please contact your local authorities.  
An adequate cold water supply must be provided with  
a hand shut-off valve. On the underside rear of the  
base pan, two 3/8” I.P.S. (for single-head units) or two  
1/2” I.P.S. (for double-head units) water connections  
for inlet and outlet have been provided for easy  
hook-up. 1/2” inside diameter water lines should be  
connected to the machine. (Flexible lines are  
recommended, if local codes permit.) Depending on  
local water conditions, it may be advisable to install a  
water strainer to prevent foreign substances from  
clogging the automatic water valve. There will be only  
one water “in” and one water “out” connection. DO  
NOT install a hand shut-off valve on the water “out”  
line! Water should always flow in this order: first,  
through the automatic water valve; second, through  
the condenser; and third, through the outlet fitting; to  
an open trap drain.  
Stationary appliances which are not equipped with a  
power cord and a plug or other device to disconnect  
the appliance from the power source must have an  
all--pole disconnecting device with a contact gap of at  
least 3 mm installed in the external installation.  
CAUTION: THIS EQUIPMENT MUST BE  
PROPERLY GROUNDED! FAILURE TO DO SO  
CAN RESULT IN SEVERE PERSONAL INJURY  
FROM ELECTRICAL SHOCK!  
Beater rotation must be clockwise as viewed looking  
into the freezing cylinder.  
Air Cooled Units  
Note: The following procedures should be  
Air cooled units require a minimum of 3” (76 mm) of  
clearance around all sides of the freezer to allow for  
adequate air flow across the condensers. Failure to  
allow adequate clearance can reduce the refrigeration  
capacity of the freezer and possibly cause permanent  
damage to the compressors.  
performed by a trained service technician.  
To correct the rotation on a three-phase unit,  
interchange any two incoming power supply lines at  
freezer main terminal block only.  
To correct rotation on a single-phase unit, change the  
leads inside the beater motor. (Follow the diagram  
printed on the motor.)  
Electrical Connections  
Each freezer requires one power supply. Check the  
data label on the freezer for fuse, circuit ampacity and  
electrical specifications. Refer to the wiring diagram  
provided inside of the electrical box, for proper power  
connections.  
Electrical connections are made directly to the  
terminal block. The terminal block is provided in the  
main control box located behind the service panel.  
050816  
1
Models H71 & H84  
To the Installer  
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Section 2  
To the Operator  
The freezer you have purchased has been carefully  
engineered and manufactured to give you dependable  
operation. The Taylor Models H71 and H84, freezers,  
when properly operated and cared for, will produce a  
consistent quality product. Like all mechanical  
products, this machine will require cleaning and  
maintenance. A minimum amount of care and  
attention is necessary if the operating procedures  
outlined in this manual are followed closely.  
Compressor Warranty Disclaimer  
The refrigeration compressor(s) on this machine are  
warranted for the term indicated on the warranty card  
accompanying this machine. However, due to the  
Montreal Protocol and the U.S. Clean Air Act  
Amendments of 1990, many new refrigerants are  
being tested and developed, thus seeking their way  
into the service industry. Some of these new  
refrigerants are being advertised as drop-in  
replacements for numerous applications. It should be  
noted that, in the event of ordinary service to this  
machine’s refrigeration system, only the refrigerant  
specified on the affixed data label should be used.  
The unauthorized use of alternate refrigerants will void  
your compressor warranty. It will be the owner’s  
responsibility to make this fact known to any technician  
he employs.  
This Operator’s Manual should be read before  
operating or performing any maintenance on your  
equipment.  
Your Taylor freezer will NOT eventually compensate  
and correct for any errors during the set-up or filling  
operations. Thus, the initial assembly and priming  
procedures are of extreme importance. It is strongly  
recommended that all personnel responsible for the  
equipment’s operation review these procedures in  
order to be properly trained and to makesure that there  
is no confusion.  
It should also be noted that Taylor does not warrant the  
refrigerant used in its equipment. For example, if the  
refrigerant is lost during the course of ordinary service  
to this machine, Taylor has no obligation to either  
supply or provide its replacement either at billable or  
unbillable terms. Taylor does have the obligation to  
recommend a suitable replacement if the original  
refrigerant is banned, obsoleted, or no longer available  
during the five year warranty of the compressor.  
In the event that you should require technical  
assistance, please contact your local authorized  
Taylor Distributor.  
If the crossed out wheeled bin symbol is  
affixed to this product, it signifies that this product is  
compliant with the EU Directive as well as other similar  
legislation in effect after August 13, 2005. Therefore,  
it must be collected separately after its use is  
completed, and cannot be disposed as unsorted  
municipal waste.  
The Taylor Company will continue to monitor the  
industry and test new alternates as they are being  
developed. Should a new alternate prove, through our  
testing, that it would be accepted as a drop-in  
replacement, then the above disclaimer would  
become null and void. To find out the current status of  
an alternate refrigerant as it relates to your  
compressor warranty, call the local Taylor Distributor  
or the Taylor Factory. Be prepared to provide the  
Model/Serial Number of the unit in question.  
The user is responsible for returning the product to the  
appropriate collection facility, as specified by your local  
code.  
For additional information regarding applicable local  
laws, please contact the municipal facility and/or local  
distributor.  
050816  
2
To the Operator  
Models H71 & H84  
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Section 3  
Safety  
We at Taylor Company are concerned about the safety  
of the operator when he or she comes in contact with  
the freezer and its parts. Taylor has gone to extreme  
efforts to design and manufacture built-in safety  
features to protect both you and the servicetechnician.  
As an example, warning labels have been attached to  
the freezer to further point out safety precautions to the  
operator.  
S
S
DO NOT allow untrained personnel to  
operate this machine.  
DO NOT operate the freezer unless all  
service panels and access doors are  
restrained with screws.  
S
DO NOT remove the door, beater, scraper  
blades, or drive shaft unless the power  
switch is in the OFF position.  
IMPORTANT -- Failure to adhere to the  
following safety precautions may result in severe  
personal injury or death. Failure to comply with  
these warnings may damage the machine and its  
components. Component damage will result in  
part replacement expense and service repair  
expense.  
Failure to follow these instructions may result in severe  
personal injury from hazardous moving parts.  
S
S
DO NOT put objects or fingers in door  
spout.  
USE EXTREME CAUTION when removing  
To Operate Safely:  
the beater assembly.  
DO NOT operate the freezer without reading  
this operator’s manual. Failure to follow this instruction  
may result in equipment damage, poor freezer  
performance, health hazards, or personal injury.  
Failure to follow these instructions may result in  
contaminated product or personal injury from blade  
contact.  
DO NOT draw product during the HEAT cycle  
S
S
DO NOT operate the freezer unless it is  
properly grounded.  
because of high product temperatures.  
DO NOT operate the freezer with larger  
fuses than specified on the freezer data  
label.  
DO NOT attempt any repairs unless the  
main power supply to the freezer has been  
disconnected.  
This freezer must be placed on a level  
surface. Failure to comply may result in personal injury  
or equipment damage.  
S
DO NOT obstruct air intake and discharge openings:  
3” (76 mm) minimum air space around all sides. Install  
the deflector provided to prevent recirculation of warm  
air. Failure to follow this instruction may cause poor  
freezer performance and damage to the machine.  
Failure to follow these instructions may result in  
electrocution. Contact your local authorized Taylor  
Distributor for service.  
NOISE LEVEL: Airborne noise emission does not  
exceed 78 dB(A) when measured at a distance of 1.0  
meter from the surface of the machine and at a height  
of 1.6 meters from the floor.  
DO NOT use a water jet to clean or rinse the  
freezer. Failure to follow this instruction may result in  
serious electrical shock.  
050816  
Safety  
3
Models H71 & H84  
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Section 4  
Operator Parts Identification  
H71  
4
Operator Parts Identification  
Models H71 & H84  
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H71 Parts Identification  
ITEM  
DESCRIPTION  
COVER-HOPPER  
PART NO.  
ITEM  
DESCRIPTION  
TRAY-DRIP 14.8  
PART NO.  
1
2
053809  
12  
13  
14  
15  
16  
17  
18  
19  
20  
*21  
046275  
046177  
X45630  
018794  
011694  
012347  
046391  
017471  
043934  
046390  
PANEL A.-LOWER SIDE  
AGITATOR A. *HT*20 QT.  
PANEL-UPPER·SIDE-LEFT  
STUD-NOSE CONE  
X39075-SER  
X44797  
SHIELD-SPLASH-WIRE  
PANEL A.-FRONT  
3
4
024426  
CASTER-SWV 5/8 STEM 4IN  
SCREW  
5
022822  
6
PANEL-REAR  
026980  
CARRIAGE BOLT  
7
PANEL-UPPER SIDE RIGHT  
PAN-DRIP 11-5/8 LONG  
PANEL A.-LOWER SIDE  
ADAPTOR A.-CASTER  
PANEL-SERVICE  
028823  
TRIM-REAR CORNER-RIGHT  
LOUVER SIDE-R&L  
8
027503  
9
X24424-SER  
X18915  
PIN-RETAINER-HOPPER CVR  
TRIM-REAR CORNER-LEFT  
10  
11  
046392  
*NOT SHOWN  
5
Models H71 & H84  
Operator Parts Identification  
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H84  
6
Operator Parts Identification  
Models H71 & H84  
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H84 Parts Identification  
ITEM  
DESCRIPTION  
COVER-HOPPER  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
053809  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
*22  
SHIELD-SPLASH-WIRE  
TRAY-DRIP 22-13/16 X 5-1/8  
PANEL A.-FRONT  
046170  
046171  
X46167  
018794  
017471  
028288  
013663  
011694  
043934  
012347  
013761  
AGITATOR A. *HT*20 QT.  
PANEL-UPPER SIDE LEFT  
PAN-DRIP 17-1/4”LONG  
STUD-NOSE CONE  
X44797  
3
028822  
4
027504  
CASTER-SWV 5/8 STEM 4IN  
LOUVER-SIDE-RIGHT  
LOUVER-SIDE-LEFT  
5
022822  
6
PANEL A.-SIDE LOWER LEFT  
PANEL-SERVICE  
X46447-SER  
046229  
7
TRIM-REAR·CORNER·RIGHT  
SCREW  
8
ADAPTOR A.-CASTER  
PANEL-REAR  
X18915  
9
044632  
PIN-RETAINER-HOPPER CVR  
CARRIAGE BOLT  
10  
11  
PANEL-UPPER SIDE RIGHT  
PANEL A.-SIDE LOWER R  
028823  
X46448-SER  
TRIM-REAR·CORNER·LEFT  
*NOT SHOWN  
7
Models H71 & H84  
Operator Parts Identification  
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Beater Door Assembly -- H71  
ITEM  
DESCRIPTION  
DOOR A.-1 SPOUT  
PART NO.  
ITEM  
DESCRIPTION  
DESIGN CAP  
PART NO.  
1
2
3
4
5
X51531-9  
X33582  
014402  
6
7
014218  
032560  
X22820  
016272  
032564  
050216  
035174  
048926  
021508  
VALVE A.-DRAW  
DRIVE SHAFT SEAL  
PIVOT PIN  
O-RING (DRAW VALVE)  
BEATER ASSEMBLY  
HANDLE A.-DRAW-ADJ.  
8
X31761  
X44212  
044197  
9
O-RING (PIVOT PIN)  
DRIVE SHAFT  
10  
11  
12  
13  
14  
5a DRAW HANDLE  
FRONT BEARING  
SCRAPER BLADE  
GASKET (FREEZER DOOR)  
STUD NUT  
5b SCREW-ADJUSTMENT  
5c O-RING (SCREW ADJ.)  
5d NUT-JAM 5/16-24  
055092  
015872  
029639-BLK  
8
Operator Parts Identification  
Models H71 & H84  
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Beater Door Assembly -- H84  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
3
4
5
6
7
8
9
SEAL-DRIVE SHAFT  
SHAFT-BEATER  
032560  
032564  
035174  
X31761  
034698  
050216  
9c O-RING-1/4 OD X .070W 50  
9d NUT-JAM 5/16-24  
015872  
029639-BLK  
016272  
BLADE-SCRAPER-PLASTIC  
BEATER A.-3.4QT-HELICORE  
SEAL-DRAW VALVE  
BEARING-FRONT  
10  
O-RING-5/16 OD X .070W  
ROD A.-PIVOT  
11  
12  
13  
14  
15  
16  
17  
X20683  
NUT-STUD LONG  
034382  
VALVE A.-DRAW*SELF CLEAN X33582  
O-RING-7/8 OD X .103W 014402  
CAP-DESIGN-1.010”ID-6 POINT 014218  
GASKET-DOOR HT 4”-DOUBLE 048926  
DOOR A.-3 SPOUT  
X51532-11  
HANDLE A.-DRAW-ADJ. STLS  
X33687  
028804  
NUT-STUD SHORT  
034383  
X37376  
9a HANDLE-ADJUSTABLE  
VALVE A.-DRAW CENTER  
9b SCREW-ADJUSTMENT-5/16-24 055092  
9
Models H71 & H84  
Operator Parts Identification  
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Feed Tube Assembly  
2
1
1a  
4
3
5
ITEM  
DESCRIPTION  
AIR ORIFICE  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
022465--100  
016137  
3
4
5
TUBE--FEED--INNER--O--RING  
TUBE--FEED--OUTER  
018550  
X34641  
1a O--RING  
TUBE--FEED--INNER  
2
X32824--2  
T U B E -- F E E D -- O U T E R -- O -- R I N G 018572  
10  
Operator Parts Identification  
Models H71 & H84  
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Accessories  
3
04  
82  
60  
8
1
2
4
7
5
R
HP  
6
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
BRUSH-MIX PUMP BODY-3 X 7  
BRUSH-END-DOOR-SPOUT  
KIT A.-TUNE UP-H71  
023316  
5
6
7
8
*
BRUSH-REAR BRG 1IN.D X 2IN 013071  
BRUSH-DRAW VALVE 1”ODX2” 013073  
LUBRICANT-TAYLOR HI PERF. 048232  
039719  
X49463-10  
X49463-3  
013072  
3
4
KIT A.-TUNE UP-H84  
PAIL-MIX 10 QT.  
013163  
041082  
BRUSH-DOUBLE ENDED  
SANITIZER·KAY-5·125·PKTS  
*NOT SHOWN  
11  
Models H71 & H84  
Operator Parts Identification  
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Section 5  
Important: To the Operator  
H71  
H84  
ITEM  
DESCRIPTION  
ITEM  
DESCRIPTION  
1
2
3
4
POWER SWITCH (TOGGLE)  
LCD DISPLAY  
5
6
7
MIX OUT INDICATOR LIGHT  
HEAT MODE INDICATOR LIGHT  
CLEAN MANUALLY INDICATOR LIGHT  
KEYPADS  
MIX LOW INDICATOR LIGHT  
12  
Important: To the Operator  
Models H71 & H84  
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Symbol Definitions  
Indicator Lights  
MIX LOW - When the MIX LOW light begins to flash,  
it indicates the mix hopper has a low supply of mix and  
should be refilled as soon as possible. On double head  
units, the word “LOW” will also display on the LCD  
indicator next to the word “MIX”.  
To better communicate in the International arena, the  
words on many of our operator switches and buttons  
have symbols to indicate their functions. Your Taylor  
equipment is designed with these International  
symbols.  
MIX OUT - When the MIX OUT light begins to flash, it  
indicates the mix hopper has been almost completely  
exhausted and has an insufficient supply of mix to  
operate the freezer. At this time, the AUTO mode is  
locked out and the freezer will be placed in the  
STANDBY mode. To initiate the refrigeration system,  
add mix to the mix hopper and press the AUTO key.  
The freezer will automatically begin operation.  
The following chart identifies the symbol definitions  
used on the operator switches.  
= AUTO  
HEAT MODE - When the HEAT MODElight is flashing,  
it indicates that the freezer is in the process of a heat  
cycle.  
= ON  
= OFF  
CLEAN MANUALLY - When the CLEAN MANUALLY  
light is flashing, it indicates that the machine must be  
disassembled and brush cleaned within 24 hours.  
= WASH  
When the MIX LOW, MIX OUT HEAT MODE, and  
CLEAN MANUALLY indicator lights are all flashing,  
this signifies a locked condition.  
= MENU  
= MIX LOW  
= MIX OUT  
Reset Mechanism  
The reset button is located in the service panel. The  
Model H84 has two reset mechanisms, one for each  
side of the freezer.  
= HEAT MODE  
= CLEAN MANUALLY/BRUSH CLEAN  
= POWER  
The reset mechanism protects the beater motor from  
an overload condition. Should an overload occur, the  
reset mechanism will trip. To properly reset the freezer  
place the power switch in the OFF position. Press the  
reset button firmly. Turn the power switch to the ON  
position. Clear the fault. Press the WASH key and  
observe the freezer’s performance. Open the side  
access panel to check if the beater motor is turning the  
drive shaft in a clockwise (from operator end) direction  
without binding.  
Power Switch  
When placed in the ON position, the power switch  
allows Softecht control panel operation.  
Warning: Do not use metal objects to  
press the reset button. Failure to comply may  
result in severe personal injury or death.  
Liquid Crystal Display  
If it is turning properly, press the WASH key to cancel  
cycle. Press the AUTO key on both sides of the  
machine to resume normal operation. If the freezer  
shuts down again, contact your authorized service  
technician.  
The Liquid Crystal Display (LCD) is located on the front  
control panel. The LCD is used to show the current  
mode of operation, and whether or not there is  
sufficient mix.  
13  
Models H71 & H84  
Important: To the Operator  
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This screen will be displayed, with the alarm on, for 60  
seconds or until any key is pressed.  
Adjustable Draw Handle  
After the safety timeout has been completed, and the  
power switch is OFF, one of the following screens is  
displayed.  
This unit features an adjustable draw handle to provide  
the best portion control, giving a better, consistent  
quality to your product and controlling costs. The draw  
handle should be adjusted to provide a flow rate of 5  
to 7-1/2 oz. of product by weight per 10 seconds. To  
INCREASE the flow rate, turn the screw  
COUNTERCLOCKWISE, and CLOCKWISE to  
DECREASE the flow rate. In addition, for purposes of  
SANITIZING and RINSING, the flow rate can be  
increased by removing the pivot pin and placing the  
restrictive bar on the TOP. When drawing product,  
always have the restrictive bar on the BOTTOM.  
The first screen is displayed if the machine is not in a  
brush clean state. If any of the requirements for a  
brush clean have not been met, the time displayed will  
remain at 5:00 minutes.  
H71 Screen:  
POWER SWITCH OFF  
TIME: 4:40  
HOPPER: 62.1  
BARREL: 67.7  
IMPORTANT: Once the draw rate is set, tighten the  
lock nut with a wrench.  
H84 Screen:  
POWER SWITCH OFF  
OUT  
68.5  
69.5  
TIME: 4:40  
HOPPER  
BARREL  
OUT  
62.1  
67.7  
Operating Screen Descriptions  
When all the requirements for a brush cleaning are  
met, and the five minutes expire, the screen will  
change to the second screen, which is the standard  
power switch OFF screen.  
When the machine is powered the system willinitialize.  
The screen will display “INITIALIZING”. There will be  
four types of data the system will check: LANGUAGE,  
SYSTEM DATA, CONFIG DATA, and LOCKOUT  
DATA. During the INITIALIZING... LANGUAGE  
screen, the alarm will be on. If the system data,  
configuration data, or lockout history data has become  
corrupt, the following screen will alert the operator that  
the system settings may have been changed.  
POWER SWITCH OFF  
-- = -- = -- = -- = -- = --  
UNIT CLEANED  
When the power switch is set in the ON position, the  
system mode of operation screen is displayed. In this  
example, the machine is ON, but no mode of operation  
has been selected. The second line of the display  
indicates whether there is a sufficient supply of mix in  
the hopper or if there is a LOW or OUT mix condition  
(H84 only). The third line of the display shows the  
temperature of the mix hopper. After pressing the  
AUTO key, the last line of the display shows the month  
and date (MM = month, DD = day) that the machine  
needs to be disassembled and brush cleaned.  
NVRAM FAULT  
RESET TO DEFAULTS  
PRESS SEL KEY  
Once the system has initialized the SAFETY  
TIMEOUT screen is displayed and the alarm is turned  
on.  
H71 Screen:  
MODE: OFF  
SAFETY TIMEOUT  
ANY KEY ABORTS  
HOPPER TEMP: 40.0F  
BRUSH CLEAN ON: MM/DD  
14  
Important: To the Operator  
Models H71 & H84  
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H84 Screen:  
The following displays pertain to the HEAT cycle:  
While in the heating phase, you will see this display. It  
shows the present temperature of the hopper.  
OFF  
OK  
:MODE:  
:MIX:  
OFF  
OK  
H71 Screen:  
40.0F  
HOPPER  
40.0F  
MODE: HEAT  
PHASE: HEAT  
BRUSH CLEAN ON: MM/DD  
HOPPER TEMP: 140.0 F  
BRUSH CLEAN ON: MM/DD  
The next display indicates the freezer is operating in  
two different modes. The following information is  
given:  
H84 Screen:  
HEAT  
HEAT  
140.0F  
:MODE:  
:PHASE:  
HOPPER  
HEAT  
HEAT  
140.0F  
The machine is operating in the WASH mode, the  
temperature of the mix hopper is 40_F (4.4_C), andthe  
machine needs to be brush cleaned on October 31st.  
BRUSH CLEAN ON: MM/DD  
H71 Screen:  
MODE: WASH  
CAUTION: DO NOT draw product or  
attempt to disassemble the unit during the HEAT  
cycle. The product is hot and under extreme  
pressure.  
The mix temperature must be raised above 151_F  
(66.1_C) within 90 minutes or the freezer will be locked  
in STANDBY, and the cycle failure display will appear.  
HOPPER TEMP: 40.0 F  
BRUSH CLEAN ON: 10/31  
In the example, the hopper temperature is 140_F  
(60_C). The phase shows that the machine is in the  
heat phase of the heat treatment cycle.  
H84 Screen:  
When the heating phase is complete, the freezer goes  
into the holding phase of the cycle. The holding phase  
will hold the temperature above 151_F (66.1_C) for a  
minimum of 30 minutes.  
The next display indicates the freezer is operating in 3  
different modes. The following information is given:  
In this example, the hopper temperature is 151_F  
The left side of the freezer is operating in the  
STANDBY mode, and the mix level in the hopper is  
OUT. The right side is operating in the WASH mode,  
and the mix level in the hopper is LOW. The  
temperature of the mix in both hoppers is 40_F.  
(4.4_C.), and the machine needs to be brush cleaned  
on October 31st.  
(66.1_C).  
H71 Screen:  
MODE: HEAT  
PHASE: HOLD  
HOPPER TEMP: 151.0 F  
BRUSH CLEAN ON: MM/DD  
H84 Screen:  
STANDBY  
OUT  
40.0F  
:MODE:  
:MIX:  
HOPPER  
WASH  
LOW  
40.0F  
HEAT  
HOLD  
151.0F  
:MODE:  
:PHASE:  
HOPPER  
HEAT  
HOLD  
151.0F  
BRUSH CLEAN ON: 10/31  
BRUSH CLEAN ON: MM/DD  
15  
Models H71 & H84  
Important: To the Operator  
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The final phase of the heat treatment cycle is the  
cooling phase. Now the freezer must cool the mix  
below 41_F (5_C). If the product fails to cool in two  
hours, the freezer will lock out.  
Hard Lock: There are two causes for a hard lock:  
1. Fourteen days have elapsed since the last  
brush cleaning. The following screen will be  
displayed.  
This example illustrates that the temperature is being  
lowered, but has not yet reached the set point.  
14 DAY TIMEOUT  
CLEANING REQ’D  
FREEZER LOCKED  
PRESS SEL KEY  
H71 Screen:  
MODE: HEAT  
PHASE: COOL  
HOPPER TEMP: 55.0 F  
BRUSH CLEAN ON: MM/DD  
2. There has been a thermistor failure (freezing  
cylinder, hopper, or glycol) during the heat  
treatment process.  
SYSTEM FAULT  
SERVICE REQ’D  
FREEZER LOCKED  
PRESS SEL KEY  
H84 Screen:  
HEAT  
COOL  
55.0F  
:MODE:  
:PHASE:  
HOPPER  
HEAT  
COOL  
55.0F  
All four LED’s on the front of the freezer will light. Press  
the SEL key.  
BRUSH CLEAN ON: MM/DD  
The next display is the screen which will appear after  
the failure message. To comply with health codes, heat  
treatment system freezers must complete a heat  
treatment cycle daily, and must also be brush cleaned  
every 14 days. Brush cleaning is the normal  
disassembly and cleaning procedures. Failure to  
follow these guidelines will cause the control to lock the  
freezer out of the AUTO mode. Press the WASH key.  
The entire heat treatment cycle must be completed in  
four hours.  
When the entire heat cycle has been completed, the  
normal display will appear, showing the machine in the  
STANDBY mode. The machine may now be placed in  
the AUTO mode or left in the STANDBY mode.  
NO AUTO OPERATION  
ALLOWED UNTIL  
H71 Screen:  
BRUSH CLEANING  
PRESS WASH KEY  
MODE: STANDBY  
HOPPER TEMP: 41.0 F  
BRUSH CLEAN ON: MM/DD  
The next display is the screen which will appear after  
the brush cleaning message and illustrates that the  
control is in the OFF mode and the machine needs to  
be disassembled and brush cleaned.  
H84 Screen:  
H71 Screen:  
MODE: OFF  
STANDBY  
OK  
:MODE:  
:MIX:  
STANDBY  
OK  
41.0F  
HOPPER  
41.0F  
HOPPER TEMP: 41.0 F  
FREEZER LOCKED  
BRUSH CLEAN ON: MM/DD  
16  
Important: To the Operator  
Models H71 & H84  
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H84 Screen:  
If the temperature of the product has not fallen below  
41_F (5_C) by the end of the COOL cycle, thefollowing  
screen will appear.  
OFF  
OK  
:MODE:  
:MIX:  
OFF  
OK  
41.0F  
FREEZER LOCKED  
HOPPER  
41.0F  
PRODUCT OVER TEMP  
FREEZER LOCKED  
PRESS SEL KEY  
Soft Lock: If a heat treatment cycle has not been  
initiated within the last 24 hours, all four LED’s on the  
front of the machine will light and a message will  
appear on the LCD. Line 3 of the LCD will indicate the  
reason the message appears. Following are the  
variable messages which will appear on line 3:  
Press the SEL key to advance to the next display.  
When one of these messages appears, automatic  
freezer operation cannot take place until the freezer is  
disassembled and brush cleaned or has completed a  
heat treatment cycle. The next display will instruct the  
operator to start a heat treatment cycle manually (by  
pressing the AUTO key), or to disassemble and brush  
clean the freezer. If the AUTO key is pressed, the  
freezer will automatically start the heat treatment cycle  
and only the heat cycle LED will light.  
1. POWER SWITCH OFF: Power switch was in  
the OFF position.  
2. MIX OUT PRESENT: There was mix out  
condition present.  
NO AUTO OPERATION  
ALLOWED. PRESS  
AUTO FOR HEAT CYCLE  
WASH TO BRUSH CLEAN  
3. AUTO OR STANDBY OFF: The unit was not in  
the AUTO or STANDBY mode.  
4. NO HEAT CYCLE TRIED: A heat treatment  
cycle was not attempted in the last 24 hours.  
(AUTO HEAT TIME was advanced, or a power  
loss was experienced at the time the cycle was  
to occur, or a heat cycle failure not due to a  
thermistor failure.)  
If the WASH key is pressed, the next display will  
appear and the freezer will have to be disassembled  
and brush cleaned.  
H71 Screen:  
MODE: OFF  
NO HEAT TREAT START  
BECAUSE  
VARIABLE MESSAGE  
PRESS SEL KEY  
HOPPER TEMP: 41.0F  
FREEZER LOCKED  
H84 Screen:  
If the following screen appears, a soft lock has  
occurred during the heat treatment cycle.  
OFF  
OK  
:MODE:  
:MIX:  
OFF  
OK  
41.0F  
HOPPER  
41.0F  
FREEZER LOCKED  
HEAT TREAT CYCLE  
FAILURE  
FREEZER LOCKED  
PRESS SEL KEY  
Once the freezer is unlocked by starting a heat  
treatment cycle, only the heat cycle LED will light. If the  
freezer is unlocked by brush cleaning, the mix low and  
mix out LED’s will light.  
17  
Models H71 & H84  
Important: To the Operator  
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7. GLYCOL THERM BAD: Place the power  
switch in the OFF position. Call a service  
technician.  
Operator Menu  
The OPERATOR MENU is used to enter the operator  
function displays. To access the OPERATOR MENU,  
simply press the MENU key. The cursor will flash over  
the letter “A” indicating that this is screen “A”. To select  
a different screen, use the arrow keys and move the  
cursor to the desired screen selection and press the  
SEL key.  
8. HOPPER OVER TEMP: The hopper  
temperature has risen too high as follows. Clear  
the tone.  
a. The hopper temperature reaches 41_F.  
(5_C.) or higher after a power failure.  
OPERATOR MENU  
A B C D E F G H I J  
EXIT FROM MENU  
b. The hopper temperature has not fallen below  
41_F. (5_C.) by the end of the COOL phase  
in the heat cycle.  
<- - - - - ->  
SEL  
9. BARREL OVER TEMP: The barrel (freezing  
cylinder) temperature has risen too high as  
follows. Clear the tone.  
Screen “B” is FAULT DESCRIPTION. The fault  
description will indicate if there is a fault with the  
freezer and the side of the freezer where the fault  
occurred. To clear the tone for any faults which have  
been corrected, press the left arrow key. To see if there  
is more than one fault per cylinder, press the SEL key.  
When the last fault is displayed, the control will return  
to the OPERATOR MENU. To return to the main  
screen, move the cursor to “A” and press the SEL key  
again.  
a. The barrel (freezing cylinder) temperature  
reaches 41_F. (5_C.) or higher after a power  
failure.  
b. The barrel (freezing cylinder) temperature  
has not fallen below 41_F. (5_C.) by the end  
of the COOL phase in the heat cycle.  
Listed below are the variable messages which will  
appear, along with the corrective action:  
10. POWER FAILURE: This message will appear  
in the FAULT DESCRIPTION if a power failure  
has occurred. Clear the tone.  
1. NO FAULT FOUND: There was no fault found  
in the freezer. Nothing will appear on the screen  
after this variable message appears.  
2. BEATER OVERLOAD: Press the reset button  
firmly. Clear the tone.  
H71 Screen:  
3. HPCO COMPRESSOR: Place the power  
switch in the OFF position. Wait 5 minutes for  
the machine to cool. Place the power switch in  
the ON position. Clear the tone.  
FAULT DESCRIPTION  
VARIABLE MESSAGE  
CLR  
SEL  
4. COMP ON TOO LONG: Place the power  
switch in the OFF position. Call a service  
technician. Clear the tone.  
H84 Screen:  
5. HOPPER THERM BAD: Place the power  
switch in the OFF position. Call a service  
technician.  
FAULT DESCRIPTION  
L: VARIABLE MESSAGE  
R: VARIABLE MESSAGE  
CLR  
6. BARREL THERM BAD: Place the power  
switch in the OFF position. Call a service  
technician.  
SEL  
18  
Important: To the Operator  
Models H71 & H84  
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Screen “C” is SET CLOCK. This screen will display the  
current date and time. The date and time may be  
changed only after the freezer has been manually  
brush cleaned, but before it has been placed in the  
AUTO mode. Move the cursor under the number you  
wish to change. Press the plus key to increase the  
number; press the minus key to decrease the number.  
When the desired time and date appears, press the  
SEL key once to return to the OPERATOR MENU.  
Press the SEL key to view the third screen of the  
SYSTEM INFORMATION display. This screen will  
indicate the Bill of Material number and serial number  
of the unit. Press the SEL key once to return to the  
OPERATOR MENU.  
B.O.M.  
S/N  
PH7133B000  
K0000000  
SEL  
SET CLOCK  
10:21 AM  
-- --  
<- - - - - ->  
06/07/2001  
+++  
Screen “E” is AUTO HEAT TIME. This screen is used  
to set the time of day in which the heat treatment cycle  
will start. Move the cursor under the number you wish  
to change. Press the plus key to increase the number;  
press the minus key to decrease the number. When  
the desired time appears, press the SEL key once to  
return to the OPERATOR MENU.  
-- -- --  
SEL  
If an illegal date is entered, the following screen will  
appear. The correct date must be entered before  
leaving this display.  
AUTO HEAT TIME  
TIME: 12:00 AM  
-- --  
SET CLOCK  
10:34 AM  
-- --  
<- - - - - ->  
02/30/2002  
I N V A L I D D A T E  
+++  
<- - - - - ->  
+++  
-- -- --  
SEL  
-- -- --  
SEL  
Screen “F” is CURRENT CONDITIONS. This screen  
gives the viscosity of the product and the hopper and  
barrel temperatures. The last line of the display is the  
compressor countdown safety timer. The safety timer  
prevents the compressor from running more than 11  
minutes (other than during the cooling phase of the  
heat treatment cycle).  
Screen “D” is SYSTEM INFORMATION. The first  
screen will indicate the software version used in the  
unit.  
Press the SEL key once to view the SERVINGS  
COUNTER screen.  
SOFTWARE VERSION  
H71Control UVC2  
Version 2.00  
H71 Screen:  
SEL  
VISC  
0
HOPPER  
38.5  
BARREL  
28.5  
Press the SEL key to view the second screen of the  
SYSTEM INFORMATION display. This screen will  
indicate the language, version number and language  
strings used in the unit.  
TIME C  
11:00  
11:00  
H84 Screen:  
Language  
V1.10r00  
VISC  
0
HOPPER  
38.5  
BARREL  
28.5  
English 459  
0.0  
38.5  
18.0  
SEL  
TIME C  
11:00  
11:00  
19  
Models H71 & H84  
Important: To the Operator  
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The SERVINGS COUNTER screen indicates the  
number of times the draw switch has closed (number  
of draws) since the last brush cleaning or since the last  
serving counter reset. A maximum of 32,767 draws  
can be recorded; an additional draw will cause the  
counter to restart at zero. Pressing the MENUkey/SEL  
will return the display to the Operator Menu.  
Listed below are the variable messages which could  
appear:  
HT Failure in the heating phase.  
CL Failure in the cooling phase.  
TT Failure in meeting total heat treatment cycle  
time requirement.  
H71 Screen:  
MO Mix out condition.  
SERVINGS COUNTER  
DRAWS  
12  
OP Operator interruption.  
PF Power failure. (If a power failure occurs, but  
the heat treatment cycle does not fail, an  
asterisk (*) will appear on the third line of the  
display.)  
SEL  
H84 Screen:  
BO Beater overload.  
SERVINGS COUNTER  
HO High pressure cut-out.  
LEFT  
12  
RIGHT  
15  
TH Failed thermistor probe.  
PS Power switch placed in the OFF position.  
ML Mix Low Condition.  
SEL  
Draws are counted during the AUTO mode of  
operation only.  
14 14 Day Timeout Occurred.  
RC Heat Cycle Record Cleared.  
Screen “G” is HEAT CYCLE DATA. The information  
from the previous heat treatment cycles can be  
obtained through this screen. The most recent heat  
treatment cycle data will be shown first; press the plus  
key to scroll through the remaining heat cycle displays.  
If a heat treatment cycle failure should occur, a 2  
character message will appear on the second line of  
the screen. Press the SEL key once to return to the  
OPERATOR MENU.  
11/07  
HEAT  
01:09  
02:00  
OVER  
00:45  
05:09  
COOL  
01:14  
XX  
TEMP AT END 38.5  
1
20  
Important: To the Operator  
Models H71 & H84  
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Pressing the left arrow key on any HEAT CYCLE DATA  
screen will cause the extended data screen to be  
displayed. This screen shows the hopper, barrel, and  
glycol temperatures, and the amount of time the  
freezer spent in the phases of the heat cycle when the  
heat cycle completed, or was terminated.  
Screen “I” is the SERVICE MENU. This screen can  
only be accessed by a service technician.  
Screen “J” is the STANDBY MODE. To place the  
freezer in the STANDBY mode, move the cursor under  
the word “yes”. Press the SEL key to execute the  
command. Pressing the SEL key again will return you  
to the main screen. To exit the STANDBY mode and  
place the unit in AUTO, press the AUTO key once.  
Pressing the AUTO key again will place the unit in the  
OFF mode.  
H71 Screen:  
HOPPER  
151.0  
BARREL  
134.5  
GLYCOL  
178.0  
H71 Screen:  
PHASE TIME: 1:20  
H84 Screen:  
1
STANDBY MODE  
STANDBY  
YES  
NO  
-- -- --  
HOPPER  
151.0  
BARREL  
134.5  
GLYCOL  
98.1  
<- - - - - ->  
SEL  
153.0  
136.0  
PHASE TIME: 1:20  
1
H84 Screen:  
Screen “H” is the LOCKOUT HISTORY. This screen  
displays a history of the last 40 hard locks, soft locks,  
and brush clean dates. Page numbers are indicated in  
the upper right hand corner. Page 1 always contains  
the most recent failure. Press the +++ key to cycle  
through the pages.  
STANDBY MODE  
LEFT  
YES  
YES  
NO  
-- -- --  
<- - - - - ->  
SEL  
SEL  
The second line of the screen displays the date and  
time a failure occurs. The third line indicates the  
reason for a failure, or will indicate a successful brush  
cleaning has occurred. Some failures occur for  
multiple reasons. When this occurs, a page will be  
generated for each reason. Press the SEL key once to  
return to the Operator Menu, or twice to return to the  
Main Screen.  
STANDBY MODE  
RIGHT  
NO  
-- -- --  
<- - - - - ->  
LOCKOUT HISTORY  
1
06/11/01  
02:08  
SOFTLOCK ABORT  
+ + +  
-- -- --  
S E L  
21  
Models H71 & H84  
Important: To the Operator  
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Section 6  
Operating Procedures  
The “Operator Parts Identification” section in this  
manual has been included to identify components  
referenced in these instructions. If this is the first time  
you have read these procedures, please turn to the  
“Operator Parts Identification” section, and familiarize  
yourself with these components before proceeding  
with the instructions.  
Step 1  
Lubricate the groove and shaft portion that come in  
contact with the bearing on the beater drive shaft. Slide  
the seal over the shaft and groove until it snaps into  
place. DO NOT lubricate the hex end of the drive shaft.  
Fill the inside portion of the seal with 1/4” more  
lubricant. Lubricate the flat side of the seal that comes  
in contact with the bearing.  
Each unit stores mix in a hopper. The mix then flows  
through a mix feed tube down into the freezing  
cylinder. They both have 3.4 quart (3.2 liter) capacity  
freezing cylinders and 20 quart (18.9 liter) mix  
hoppers; one each for the Model H71 and two each for  
the Model H84.  
Duplicate, where they apply, the following steps for the  
two freezing cylinders on the Model H84.  
We begin our instructions at the point where we enter  
the store in the morning and find the parts  
disassembled and laid out to air dry from the previous  
night’s cleaning.  
The following procedures will show you how to  
assemble the parts into the freezer, sanitize them, and  
prime the freezer with fresh mix in preparation to serve  
your first product.  
Figure 1  
If you are disassembling the machine for the first time  
or need information to get to this starting point in our  
instructions, turn to page 32 “Disassembly”, and start  
there.  
Note: Make sure the seal is not installed inside-out.  
The ridge that protrudes in the center of the sealshould  
be on the outside.  
Assembly  
Note: When lubricating parts, use an approved food  
grade lubricant (Example: Taylor Lube HP).  
MAKE SURE POWER SWITCH IS IN THE  
“OFF” POSITION! Failure to follow this instruction  
may result in severe personal injury from hazardous  
moving parts.  
Be certain your hands are sanitized before  
assembling the freezer.  
Figure 2  
22  
Operating Procedures  
Models H71 & H84  
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Install the drive shaft. Insert the drive shaft into the  
freezing cylinder, hex end first, and into the rear shell  
bearing until the seal fits securely over the rear shell  
bearing. Be certain the drive shaft fits into the drive  
coupling without binding.  
Holding the beater securely, slide the beater into the  
freezing cylinder about one-third of the way in. Looking  
into the freezing cylinder, align the hole at the rear of  
the beater with the flats on the end of the drive shaft.  
Slide the beater the remainder of the way into the  
freezing cylinder and over the end of the drive shaft.  
The beater should fit snugly but not so tightly that the  
beater cannot be turned slightly to engage the drive  
shaft.  
Figure 3  
Step 2  
Install the beater assembly. First check the scraper  
blades for any nicks or signs of wear. If any nicks are  
present, replace both blades.  
Figure 5  
Repeat Steps 1 and 2 for the other side of the freezer  
on the Model H84.  
USE EXTREME CAUTION when handling  
the beater assembly. The scraper blades are very  
sharp and may cause injury.  
Step 3  
Assemble the freezer door. Place the large rubber  
gasket(s) in the groove(s) on the back side of the  
freezer door.  
If the blades are in good condition, take one of the  
scraper blades and slip it under the hook at the front  
of the beater. Wrap the blade around the beater,  
following the helix and pushing the blade down onto  
the helix as you wrap. At the back end of the beater,  
slip the blade under the hook.  
Slide the white plastic front bearing(s) onto the bearing  
hub(s), making certain that the flanged end of the  
bearing is resting against the freezer door. DO NOT  
lubricate the gasket(s) or the front bearing(s).  
Figure 6  
Figure 4  
Note: There are two gaskets and two front bearings  
for the Model H84 door, one for each freezing cylinder.  
Repeat this step for the second scraper blade.  
23  
Models H71 & H84  
Operating Procedures  
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Step 4  
Lubricate the inside of the freezer door spout(s), top  
and bottom, and insert the draw valve(s) from the  
bottom until the slot in the draw valve(s) comes into  
view.  
Install the freezer door. Insert the baffle rod(s) through  
the opening in the beater assembly(ies) and seat the  
door flush with the freezing cylinder(s). With the door  
seated on the freezer studs, install the handscrews.  
Tighten equally in a criss-cross pattern to insure the  
door is snug.  
Figure 9  
Step 6  
Install the draw handle(s). Slide the o-ring into the  
groove on the pivot pin, and lubricate.  
Figure 7  
Note: On the Model H84, the short handscrews go on  
the bottom and the long handscrews go on top.  
Step 5  
Install the draw valve(s). Slide the three o-rings into the  
grooves on the draw valve(s) and lubricate.  
Figure 10  
Slide the fork of the draw handle over the bar in the slot  
of the draw valve. Secure with pivot pin.  
Figure 8  
Note: The Model H84 has three draw valves. For the  
left and right draw valves, follow the assembly and  
lubrication procedures explained previously. The  
center draw valve uses a seal and an o-ring. Slide the  
seal and o-ring into the grooves on the draw valve, and  
lubricate.  
Figure 11  
24  
Operating Procedures  
Models H71 & H84  
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Note: The Model H84 has three draw handles. Slide  
the fork of the draw handle in the slot of the draw valve,  
starting from right to left. Slide the pivot pin through  
each draw handle as you insert them into the draw  
valves.  
Step 9  
Slide the three o-rings into the grooves of the inner air  
tube.  
Step 7  
Install the front drip tray and the splash shield under  
the door spout(s).  
Figure 14  
Slide the two o-rings into the grooves of the outer air  
tube.  
Figure 12  
Step 8  
Slide the rear drip pan into the hole in the side panel.  
Figure 15  
Slide the small o-ring into the groove of the air orifice.  
12077  
Figure 13  
Figure 16  
25  
Models H71 & H84  
Operating Procedures  
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Step 10  
Step 4  
Lay the inner air tube, outer air tube, and agitator in the  
bottom of the mix hopper for sanitizing.  
Press the WASH key and allow the sanitizing solution  
in the freezing cylinder to agitate for five minutes.  
12151  
Figure 18  
Figure 17  
Step 5  
With a pail beneath the door spout(s), open and close  
the draw valve six times. Open the draw valve and  
draw off the remaining sanitizing solution.  
Repeat Steps 9 and 10 for the other side of the freezer  
on the Model H84.  
Note: On the Model H84, momentarily open the  
center draw valve to sanitize the center door spout.  
Sanitizing  
Step 6  
Once the sanitizer stops flowing from the door spout,  
close the draw valve and press the WASH key,  
cancelling the beater motor operation.  
Step 1  
Prepare two gallons (7.6 liters) of an approved 100  
PPM sanitizing solution (example: Kay-5r). USE  
WARM WATER AND FOLLOW THE MANUFACTUR-  
ER’S SPECIFICATIONS.  
Step 2  
Pour the two gallons (7.6 liters) of sanitizing solution  
over all the parts in the bottom of the mix hopper and  
allow it to flow into the freezing cylinder.  
Note: You have just sanitized the mix hopper and  
parts; therefore, be sure your hands are sanitized  
before going on in these instructions.  
Repeat these steps for the other side of the freezer on  
the Model H84.  
Figure 19  
Step 3  
Note: Be sure your hands are clean and sanitized  
before going on in these instructions.  
Place the power switch in the ON position.  
26  
Operating Procedures  
Models H71 & H84  
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Step 7  
Step 9  
Lubricate the o-rings on the inner and outer air tubes.  
DO NOT lubricate the o-ring on the air orifice. Place  
the inner air tube inside the outer air tube.  
Stand the assembled air tube in the corner of the mix  
hopper and place the agitator on the agitator housing.  
12153  
Figure 20  
Figure 22  
Step 8  
Install the air orifice into the hole in the top of the inner  
air tube. Make sure the hole in the air orifice is clean  
and not blocked.  
Note: If the agitator should stop turning during normal  
operation, with sanitized hands, remove the agitator  
from the agitator housing and brush clean with  
sanitizing solution. Install the agitator back onto the  
agitator housing.  
12152  
Repeat Steps 5 through 9 for the other side of the  
freezer on the Model H84.  
Step 10  
Return to the freezer with a small amount of sanitizing  
solution. Dip the door spout brush into the sanitizing  
solution and brush clean the door spout(s) and bottom  
of the draw valve(s).  
Figure 21  
Note: To assure sanitary conditions are maintained,  
brush clean each item for a total of 60 seconds,  
repeatedly dipping the brush in sanitizing solution.  
Note: If the hole in the air orifice should become  
plugged, use soap and hot water to clear the hole.  
Caution should be used not to enlarge the hole size in  
the air orifice.  
Install the design cap(s).  
27  
Models H71 & H84  
Operating Procedures  
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The pin on the inner air tube should be turned and  
positioned at the bottom of the notch in the outer air  
tube. This will align the holes in the air tubes and allow  
mix and air to enter the freezing cylinder.  
Priming  
Note: Evaluate the condition of LED’s (lights) and  
screen messages before performing priming  
procedures. If all 4 LED’s are flashing, the unit is  
locked.  
12155  
Step 1  
With a mix pail beneath the door spout, open the draw  
valve. Pour two gallons (7.6 liters) of FRESH mix into  
the mix hopper and allow it to flow into the freezing  
cylinder. This will force out any remaining sanitizing  
solution. When full strength mix is flowing from the  
dispensing spout, close the draw valve.  
Figure 25  
Step 3  
Press the AUTO key. When the unit cycles off, the  
product will be ready to serve.  
Figure 23  
Step 2  
When mix stops bubbling down into the freezing  
cylinder, install the assembled air tubes in the mix inlet  
hole.  
Figure 26  
Step 4  
Fill the hopper with FRESH mix and place the mix  
hopper cover in position.  
12154  
12156  
Figure 24  
Figure 27  
28  
Operating Procedures  
Models H71 & H84  
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Note: Use only FRESH mix when priming the freezer.  
Note: Pressing the left arrow button will stop the  
agitator(s) motion for ten seconds.  
Repeat Steps 1 through 4 for the other side of the  
freezer on the Model H84.  
Note: These units feature adjustable draw handles to  
provide the best portion control, giving a better,  
consistent quality to your product, and controlling  
costs. The draw handles can be adjusted for different  
flow rates. See page 14 for more information on  
adjusting these handles.  
IMPORTANT! Once the draw rate is set, tighten the  
lock nut with a wrench.  
Daily Closing Procedures  
THIS PROCEDURE MUST BE PERFORMED  
DAILY!  
Figure 28  
The function of the Heat Treatment Cycle is to destroy  
bacteria by raising the temperature of the mix in the  
freezing cylinder and the hopper to a specified  
temperature for a specified period of time, and then  
bringing the temperature back down low enough to  
retard spoilage.  
Step 4  
Remove the design cap(s) from the freezer door  
spout(s). Take the hopper cover(s), air orifice(s), air  
tube assembly(ies), design cap(s) and agitator(s) to  
the sink for further cleaning.  
Rinse these parts in cool, clean water. Prepare a small  
amount of an approved cleaning solution and brush  
clean parts. Place the front drip tray, splash shield,  
design cap(s) and air orifice(s) on a clean, dry surface  
to air-dry overnight or until heating cycle is complete.  
The Heat Treatment Cycle will start at the time  
designated in the AUTO HEAT TIME.  
IMPORTANT: The level of mix in the mix hopper(s)  
must be at the line on the agitator paddle. (The mix low  
light must not be on.)  
Step 1  
Note: If the hole in the air orifice(s) should become  
plugged, use soap and hot water to clear the hole.  
Caution should be used not to enlarge the hole size in  
the air orifice.  
The freezer must be in the STANDBY or the AUTO  
mode before the Heat Treatment Cycle may be  
started. (Both sides of the H84 must be in STANDBY  
or AUTO.)  
Step 5  
Step 2  
Prepare a small amount of an approved 100 PPM sani-  
tizing solution (example: Kay-5r). USE WARM WA-  
TER AND FOLLOW THE MANUFACTURER’S  
SPECIFICATIONS. Sanitize the rear drip pan, air tube  
assembly(ies), agitator(s) and hopper cover(s).  
Remove the hopper cover(s). Remove the rear drip  
pan, front drip tray and splash shield and take them to  
the sink for further cleaning.  
MAKE SURE YOUR HANDS ARE  
SANITIZED BEFORE PERFORMING THESE NEXT  
STEPS!  
Important: Install the agitator(s) back onto the  
agitator housing(s).  
Step 3  
Remove the air orifice(s), feed tube assembly(ies) and  
agitator(s).  
Note: Pressing the left arrow button will stop the  
agitator(s) motion for ten seconds.  
29  
Models H71 & H84  
Operating Procedures  
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Step 6  
Note: Once the heating cycle has started it cannot be  
interrupted. The heating cycle will take a maximum of  
4 hours to complete with full hoppers.  
Install the air tube assembly(ies). Lift and turn the inner  
air tube of the assembled air tubes so the pin rests on  
top of the outer air tube. This will close the hole in the  
assembled air tubes, preventing mix in the hopper  
from entering the freezing cylinder during the heating  
and standby process.  
When the heating cycle is complete, the control will  
return to the STANDBY mode.  
CAUTION: Do not draw product or attempt  
to disassemble the unit during the Heat Treatment  
Cycle. The product is hot and under extreme  
pressure.  
There are three phases of the heat cycle; Heating,  
Holding and Cooling. Each phase has a time limit. If  
any 1 of the 3 phases fails to reach the proper  
temperatures within the time limit, the cycle will  
automatically abort and return to the STANDBY mode.  
The LCD will display the message “HEAT TREAT  
CYCLE FAILURE -- FREEZER LOCKED--PRESS  
SEL KEY”. The product may not be safe to serve. The  
freezer will be locked (soft locked) out of the AUTO  
mode. The option is given to press the AUTO key to  
begin a new heat cycle or to press the WASH key to  
place the side(s) into the OFF mode to allow a brush  
clean of the unit.  
Figure 29  
Replace the hopper cover(s). Install the rear drip pan.  
Step 7  
Return to the freezer with a small amount of cleaning  
solution. With a pail beneath the door, dip the end  
brush into the cleaning solution and brush clean the  
door spout(s) and bottom of the draw valve(s).  
Daily Opening Procedures  
Evaluate the condition of LED’s (lights) and screen  
messages (Hard Lock or Soft Lock, etc.) before  
performing opening procedures. As indicated in the  
illustration below, 4 flashing LED’s, indicate a “locked”  
condition.  
Figure 30  
Note: To assure sanitary conditions are maintained,  
brush each item for a total of 60 seconds, repeatedly  
dipping the brush in cleaning solution.  
Figure 31  
Step 8  
Rinse a single service towel in cleaning solution and  
wipe down the freezer door and area around the  
bottom of the freezer door.  
Note: If the unit is hard locked, refer to the “Manual  
Brush Cleaning” section starting on page 31.  
30  
Operating Procedures  
Models H71 & H84  
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Step 1  
Manual Brush Cleaning  
When the heating cycle is complete, the normal dis-  
play will appear, showing the machine in the STAND-  
BY mode. Prepare a small amount of an approved 100  
PPM sanitizing solution (example: Kay-5r). USE  
WARM WATER AND FOLLOW THE MANUFACTUR-  
ER’S SPECIFICATIONS.  
THIS PROCEDURE MUST BE DONE EVERY 14  
DAYS!  
Sanitize the design caps, air orifices, front drip tray,  
and the splash shield in this solution.  
ALWAYS FOLLOW LOCAL HEALTH CODES.  
Step 2  
Return to the freezer with a small amount of sanitizing  
solution. Dip the end brush into the sanitizing solution  
and brush clean the door spout and bottom of the draw  
valve.  
To disassemble your unit, the following items will be  
needed:  
S
S
S
S
Two cleaning pails  
Note: To assure sanitary conditions are maintained,  
brush clean each item for a total of 60 seconds,  
repeatedly dipping the brush in sanitizing solution.  
Necessary brushes (provided with freezer)  
Cleaning solution  
Step 3  
Single service towels  
Rinse a single service towel in sanitizing solution and  
wipe down the freezer door and area around the  
bottom of the freezer door.  
Replace the design caps, air orifices, front drip tray  
and the splash shield.  
Draining Product From The Freezing  
Cylinder  
MAKE SURE YOUR HANDS ARE SANITIZED  
BEFORE PERFORMING THIS NEXT STEP!  
Step 4  
Step 1  
Lift the hopper cover and turn the inner air tube of the  
assembled air tubes so the pin rests at the bottom of  
the notch of the outer air tube.  
Press the AUTO key, cancelling compressor and  
beater motor operation.  
12155  
Step 2  
Remove the hopper cover, agitator, and assembled air  
tube from the mix hopper. Take these parts to the sink  
for cleaning.  
Step 3  
With a pail under the door spout, press the WASH key.  
Open the draw valve and drain the remaining product  
from the freezing cylinder and mix hopper.  
Step 4  
When the flow of product stops, press the WASH key,  
cancelling the wash cycle and close the draw valve.  
Discard this product.  
Figure 32  
Step 5  
Press the AUTO key to resume normal operation.  
When the unit cycles off, product is ready to serve.  
Repeat Steps 1 through 4 for the other side of the  
freezer on the Model H84.  
31  
Models H71 & H84  
Operating Procedures  
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Step 8  
Rinsing  
Place an empty pail beneath the door spout.  
Step 1  
Step 9  
Pour two gallons (7.6 liters) of cool, clean water into  
the mix hopper. With the brushes provided, scrub the  
mix hopper, mix level sensing probes, the outside of  
the agitator housing, and the mix inlet hole.  
Open the draw valve on the freezer door and draw off  
all the solution.  
Step 10  
Once the cleaner stops flowing from the door spout,  
close the draw valve and press the WASH key  
cancelling the wash cycle.  
Step 2  
With a mix pail beneath the door spout, press the  
WASH key.  
Repeat Steps 1 through 10 for the other side of the  
freezer on the Model H84.  
Step 3  
Open the draw valve on the freezer door. Drain all the  
rinse water from the door spout, close the draw valve,  
and press the WASH key cancelling the wash cycle.  
Disassembly  
Repeat this procedure until the rinse water being  
drawn from the freezing cylinder is clear.  
Note: Failure to remove parts, brush clean and then  
air dry these parts, will result in damage to the related  
parts. These parts must be removed and the freezer  
cleaned every 14 days or the machine will lock-out and  
not operate in the AUTO mode.  
Repeat Steps 1 through 3 for the other side of the  
freezer on the Model H84.  
Hopper Cleaning  
MAKE SURE POWER SWITCH IS IN THE  
“OFF” POSITION! Failure to follow this instruction  
may result in severe personal injury from hazardous  
moving parts.  
Step 1  
Prepare two gallons (7.6 liters) of an approved 100  
PPM sanitizing solution (example: Kay-5r). USE  
WARM WATER AND FOLLOW THE MANUFACTUR-  
ER’S SPECIFICATIONS.  
Step 1  
Remove the handscrews, freezer door, beater(s) and  
scraper blades, and drive shaft(s) from the freezing  
cylinder(s) and take to the sink for cleaning.  
Step 2  
Pour the two gallons (7.6 liters) of cleaning solution  
into the hopper and allow it to flow into the freezing  
cylinder.  
Step 2  
Remove the front drip tray and splash shield.  
Step 3  
While the solution is flowing into the freezing cylinder,  
brush clean the mix hopper, mix level sensing probes,  
the outside of the agitator housing, and mix inlet hole.  
Brush Cleaning  
Step 1  
Step 4  
Prepare a sink with an approved cleaning solution  
(example: Kay-5r). USE WARM WATER AND  
FOLLOW THE MANUFACTURER’S SPECIFI-  
CATIONS.  
Prepare two more gallons (7.6 liters) of the cleaning  
solution.  
Step 5  
Pour the solution into the mix hopper.  
IMPORTANT: Follow label directions, as too  
STRONG of a solution can cause parts damage, while  
too MILD of a solution will not provide adequate  
cleaning. Make sure all brushes provided with the  
freezer are available for brush cleaning.  
Step 6  
Brush the exposed sides of the hopper. Wait at least  
5 minutes before proceeding with these instructions.  
Step 7  
Press the WASH key. This will cause the cleaning  
solution in the freezing cylinder to be agitated.  
Step 2  
Remove the seal(s) from the drive shaft(s).  
32  
Operating Procedures  
Models H71 & H84  
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Step 3  
Step 6  
From the freezer door, remove the following:  
Remove the rear drip pan from the front panel and take  
to the sink for cleaning.  
S
S
S
S
S
S
gaskets(s)  
front bearing(s)  
pivot pin  
draw handle(s)  
design cap(s)  
draw valve(s)  
Note: If the drip pan is filled with an excessive amount  
of mix, refer to the Troubleshooting Guide.  
Step 7  
Thoroughly brush clean all disassembled parts in the  
cleaning solution, making sure all lubricant and mix film  
is removed. Take particular care to brush clean the  
draw valve core(s) in the freezer door. Place all the  
cleaned parts on a clean dry surface to air-dry  
overnight.  
Remove all o-rings.  
Note: To remove o-rings, use a single service towel to  
grasp the o-ring. Apply pressure in an upward direction  
until the o-ring pops out of its groove. With the other  
hand, push the top of the o-ring forward, and it will roll  
out of the groove and can be easily removed. If there  
is more than one o-ring to be removed, always remove  
the rear o-ring first. This will allow the o-ring to slide  
over the forward rings without falling into the open  
grooves.  
Step 8  
Wipe clean all exterior surfaces of the freezer.  
Step 4  
From the inner and outer air tubes, remove the  
o-ring(s) and air orifice(s). Remove the o-ring(s) from  
the air orifice(s).  
Step 5  
Return to the freezer with a small amount of cleaning  
solution. With the black bristle brush, brush clean the  
rear shell bearing(s) at the back of the freezing  
cylinder(s).  
Figure 33  
33  
Models H71 & H84  
Operating Procedures  
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Section 7  
Important: Operator Checklist  
j 7. Discard remaining mix from freezer during  
During Cleaning and Sanitizing  
“Closing Procedures”.  
ALWAYS FOLLOW LOCAL HEALTH CODES.  
Regular Maintenance Checks:  
Cleaning and sanitizing schedules are governed by  
your State or local regulatory agencies and must be  
followed accordingly. The following check points  
should be stressed during the cleaning and sanitizing  
operations.  
j 1. Replace scraper blades that are nicked or  
damaged. Before installing beater, be certain  
that scraper blades are properly attached.  
j 2. Check rear shell bearing for signs of wear  
(excessive mix leakage in rear drip pan) and be  
certain it is properly cleaned.  
CLEANING AND SANITIZING MUST BE  
PERFORMED EVERY TWO WEEKS.  
j 3. Using a screwdriver and cloth towel, keep the  
rear shell bearing and the female hex drive  
socket clean and free of lubricant and mix  
deposits.  
Troubleshooting Bacterial Count:  
j 4. Dispose of o-rings and seals if they are worn,  
torn, or fit too loosely, and replace with new  
ones.  
j 1. Thoroughly clean and sanitize machine  
regularly, including complete disassembly and  
brush cleaning.  
j 5. Follow all lubricating procedures as outlined in  
“Assembly”.  
j 2. Use all brushes supplied for thorough cleaning.  
The brushes are specially designed to reach all  
mix passageways.  
j 6. Check the condenser(s) for accumulation of dirt  
and lint. Dirty condensers will reduce the  
efficiency and capacity of the machine.  
Condensers should be cleaned monthly with a  
soft brush.  
j 3. Use the white bristle brush to clean the mix inlet  
hole which extends from the mix hopper down  
to the rear of the freezing cylinder.  
Note: For machines equipped with an air filter,  
it will be necessary to vacuum clean the filters  
on a monthly schedule.  
j 4. Use the black bristle brush to thoroughly clean  
the rear shell bearing located at the rear of the  
freezing cylinder and the drive hub opening in  
the rear wall of the mix hopper, on pump style  
units. Be sure to have a generous amount of  
cleaning solution on the brush.  
Never use screwdrivers or other  
metal probes to clean between the fins.  
Failure to comply can result in severe personal  
injury from electrical shock.  
j 5. Properly prepare the cleaning and sanitizing  
solutions. Read and follow label directions  
carefully. Too strong of a solution may damage  
the parts and too weak of a solution will not do  
an adequate job of cleaning or sanitizing.  
j 7. On water cooled units, check the water lines for  
kinks or leaks. Kinks can occur when the  
machine is moved back and forth for cleaning or  
maintenance purposes. Deteriorated or  
cracked water lines should be replaced only by  
an authorized Taylor mechanic.  
j 6. Temperature of mix in mix hopper and walk-in  
cooler should be below 40_F. (4.4_C.).  
060111  
34  
Important: Operator Checklist  
Models H71 & H84  
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Winter Storage  
If the place of business is to be closed during the winter  
months, it is important to protect the freezer by  
following certain precautions, particularly if the  
building is to be left unheated and subject to freezing  
conditions.  
Your local Taylor Distributor can perform this service  
for you.  
Wrap detachable parts of the freezer such as beater,  
blades, drive shaft, and freezer door, and place in a  
protected dry place. Rubber trim parts and gaskets  
can be protected by wrapping with moisture-proof  
paper. All parts should be thoroughly cleaned of dried  
mix or lubrication accumulations which attract mice  
and other vermin.  
Disconnect the freezer from the main power source to  
prevent possible electrical damage.  
On water cooled freezers, disconnect the water  
supply. Relieve pressure on spring in water valve. Use  
air pressure on the outlet side to blow out any water  
remaining in the condenser. This is extremely  
important. Failure to follow this procedure may cause  
severe and costly damage to the refrigeration system.  
081111  
35  
Models H71 & H84  
Important: Operator Checklist  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Section 8  
Troubleshooting Guide  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
1. All four LED’s are flashing.  
a. The freezer is locked.  
a. See soft lock and hard lock  
information.  
16 -- 17  
2. Soft lock message appears on b. More than 24 hours since the  
b. Freezer must go through a  
Heat Treatment Cycle every  
24 hours. Freezer must now  
be disassembled and brush  
cleaned or placed in a heat  
cycle.  
17  
LCD.  
last heat cycle.  
c. Power switch is in the OFF  
position.  
c. Power switch must be in the  
ON position. Freezer must  
now be disassembled and  
brush cleaned or placed in a  
heat cycle.  
17  
17  
17  
d. Freezer not in the AUTO or  
STANDBY mode.  
d. Freezer must be in the AUTO  
or STANDBY mode. Freezer  
must now be disassembled  
and brush cleaned or placed  
in a heat cycle.  
e. Mix out condition.  
e. Hopper should be at least 1/2  
full before starting the Heat  
Treatment Cycle. Freezer  
must now be disassembled  
and brush cleaned or placed  
in a heat cycle.  
f. Agitator not installed.  
g. Agitator not rotating.  
f. Agitator must be cleaned and  
installed before starting the  
heat cycle. Freezer must now  
be disassembled and brush  
cleaned.  
29  
g. Agitator must be cleaned  
before starting the heat cycle.  
Disassemble freezer and  
brush clean.  
27  
29  
h. Insufficient mix in mix hopper. h. The level of mix in the mix  
hopper must be above the mix  
low probe before starting the  
Heat Treatment Cycle. The  
freezer must now be  
disassembled and brush  
cleaned.  
3. Hard lock message appears  
on LCD.  
a. More than 14 days since last  
brush cleaning.  
a. Freezer must be  
16  
16  
disassembled and brush  
cleaned every 14 days.  
b. A barrel or hopper thermistor  
is faulty.  
b. Call a service technician.  
36  
Troubleshooting Guide  
Models H71 & H84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
4. Drive shaft stuck in gear box  
coupling.  
a. Rounded corners of drive  
shaft, coupling, or both.  
a. Call service technician to  
correct cause and replace the  
necessary components. Do  
not lubricate end of drive  
shaft.  
- - - -  
b. Mix and lubricant collected in  
drive coupling.  
b. Brush clean rear shell bearing  
area regularly.  
33  
5. No product being dispensed  
with draw valve open and  
machine in AUTO mode.  
a. Freeze-up in mix inlet hole.  
a. Call service technician to  
adjust hopper temperature.  
- - - -  
b. Beater rotating counter-clock- b. Contact service technician to  
- - - -  
wise.  
correct rotation to clockwise.  
c. Inadequate mix in hopper.  
c. Fill hopper with mix.  
29  
27  
d. Air orifice not installed.  
d. Install in assembled inner air  
tubes.  
e. Inner air tube in the closed  
position.  
e. Place inner air tube in the  
open position.  
28  
6. Product too stiff.  
7. Product too soft.  
a. Barrel viscosity set too cold.  
a. Contact service technician to  
adjust barrel viscosity.  
- - - -  
b. Air orifice not installed.  
b. Install in assembled air tubes.  
27  
28  
c. Inner air tube in the closed  
position.  
c. Place inner air tube in the  
open position.  
a. Barrel viscosity set too warm.  
a. Contact service technician to  
adjust barrel viscosity.  
- - - -  
1
b. Not enough air space around  
unit (air-cooled).  
b. Allow for adequate air flow  
across the condenser(s).  
c. Worn scraper blades.  
d. Dirty condenser (air-cooled).  
e. Out-of-date mix.  
c. Replace regularly.  
d. Clean regularly.  
39  
34  
29  
34  
e. Use only fresh mix.  
f. Loss of condenser cooling  
water (water-cooled).  
f. Locate cause of water loss  
and correct.  
8. Mix in hopper too cold.  
9. Mix in hopper too warm.  
a. Temperature out of  
adjustment.  
a. Call service technician to  
adjust hopper temperature.  
- - - -  
- - - -  
a. Temperature out of  
adjustment.  
a. Call service technician to  
adjust hopper temperature.  
b. Hopper cover not in position.  
b. Place cover in position.  
c. Install agitator correctly.  
- - - -  
27  
c. Agitator not installed, or  
installed upside down.  
d. Agitator not rotating.  
a. Beater assembly bent.  
d. Remove agitator and clean.  
27  
10. Freezing cylinder walls  
scored.  
a. Call service technician to  
repair or replace beater and  
to correct cause of insufficient  
mix in freezing cylinder.  
- - - -  
b. Missing or worn front bearing. b. Install or replace front bearing.  
39  
37  
Models H71 & H84  
Troubleshooting Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
11. Excessive mix leakage into  
rear drip pan.  
a. Worn or missing seal on drive a. Replace regularly.  
shaft.  
39  
b. Inadequate lubrication of drive b. Follow lubrication procedures  
22  
shaft.  
in “Assembly”.  
c. Worn rear shell bearing.  
c. Call service technician to  
replace rear shell bearing.  
- - - -  
22  
d. Seal installed inside-out on  
drive shaft.  
d. Install correctly.  
e. Wrong type lubricant being  
used (Example: petroleum  
base lubricant).  
e. Use proper lubricant  
22  
(Example: Taylor Lube HP).  
12. Excessive mix leakage from  
the door spout.  
a. Worn or missing draw valve  
o-rings.  
a. Replace regularly.  
b. Lubricate properly.  
39  
24  
22  
b. Inadequate lubrication on  
draw valve o-rings.  
c. Wrong type lubricant being  
used (Example: petroleum  
base lubricant).  
c. Use food grade lubricant  
(Example: Taylor Lube HP).  
13. No freezer operation after  
placing unit in AUTO.  
a. Unit unplugged.  
a. Plug into wall receptacle.  
- - - -  
- - - -  
13  
b. Circuit breaker off or blown  
fuse.  
b. Turn circuit breaker on or  
replace fuse.  
c. Power switch in the OFF  
position.  
c. Place power switch to the ON  
position.  
14. Product not feeding into  
freezing cylinder.  
a. Inadequate mix in hopper.  
a. Fill hopper with mix.  
29  
b. Mix inlet hole frozen up.  
b. Hopper temperature needs  
adjustment. Call service  
technician.  
- - - -  
c. Assembled air tubes installed c. Pin on inner air tube must be  
28  
incorrectly.  
positioned at the bottom of  
the notch in the outer air tube.  
d. Air orifice not installed.  
e. Inner air tube blocked.  
d. Install in assembled air tubes.  
27  
27  
e. With sanitized hands, remove  
inner air tube. Brush clean  
with sanitizing solution.  
38  
Troubleshooting Guide  
Models H71 & H84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Section 9  
Parts Replacement Schedule  
PART  
DESCRIPTION  
EVERY  
3 MONTHS  
EVERY  
6 MONTHS  
ANNUALLY  
QUANTITIES  
TO BE  
REPLACED  
H71  
H84  
Scraper Blade  
X
X
X
X
X
X
X
X
X
X
X
Minimum  
2
1
1
1
3
1
1
3
2
1
4
2
2
2
7
1
3
6
4
2
1
Drive Shaft Seal  
Freezer Door Gasket  
Front Bearing  
Draw Valve O-Ring  
Pivot Pin O-Ring  
Design Cap  
Inner Air Tube O-Ring  
Outer Air Tube O-Ring  
Air Orifice O-Ring  
Center Draw Valve Seal  
(Model H84 only)  
White Bristle Brush, 3” x 7”  
White Bristle Brush, 1-1/2” x 2”  
Black Bristle Brush, 1” x 2”  
Double Ended Brush  
Inspect & Replace  
if Necessary  
Minimum  
Minimum  
Minimum  
Minimum  
Minimum  
1
1
1
1
1
1
1
1
1
1
Inspect & Replace  
if Necessary  
Inspect & Replace  
if Necessary  
Inspect & Replace  
if Necessary  
End Brush  
Inspect & Replace  
if Necessary  
39  
Models H71 & H84  
Troubleshooting Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Section 10  
Parts List  
+ Available Separately  
40  
Parts List  
Models H71 & H84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
Models H71 & H84  
Parts List  
41  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
42  
Parts List  
Models H71 & H84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
Models H71 & H84  
Parts List  
43  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
44  
Parts List  
Models H71 & H84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
Models H71 & H84  
Parts List  
45  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
46  
Parts List  
Models H71 & H84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
051103  
Models H71 & H84  
Parts List  
47  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
48  
Parts List  
Models H71 & H84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
Models H71 & H84  
Parts List  
49  
Download from Www.Somanuals.com. All Manuals Search And Download.  
+ Available Separately  
50  
Parts List  
Models H71 & H84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H71  
047926--27  
Rev. 2/03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H71  
Inset  
047926--27  
Rev. 2/03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H71  
047926--33  
Rev. 2/03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H71  
047926--34  
Rev. 2/03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H71  
047926--35  
Rev. 2/03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H71  
047926--62  
Rev. 2/03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H84  
047986--27  
Rev. 2/03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H84  
Inset  
047986--27  
Rev. 2/03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H84  
047986--33  
Rev. 2/03  
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Model H84  
047986--34  
Rev. 2/03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Model H84  
047986--35  
Rev. 2/03  
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Model H84  
047986--62  
Rev. 2/03  
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