Model 811, 813, 819, 821 Series
Auto Lift Gas Grills
Original Operating Instructions
073625-M
9/15/10 (Original Publication)
(Updated 4/19/13)
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Table of Contents
Section 1
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1
1
2
Section 2
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
4
7
Section 3
Section 4
C811 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L811 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C813 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
8
9
L813 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
C819 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
L819 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
C821 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
L821 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Section 5
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table of Contents
Model 811, 813, 819, 821 Series
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Table of Contents - Page 2
Section 6
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Daily Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loading Store Menu Items To USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Loading Menu Items From USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Daily Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Section 7
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Warranty Explanation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Section 8
Section 9
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of instructions.
E September, 2010 Taylor (Original Publication)
(Updated April, 2013)
All rights reserved.
073625-M
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
The word Taylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.
Model 811, 813, 819, 821 Series
Table of Contents
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Section 1
To the Installer
The following are general installation instructions.
For complete installation details, please see the
checkout card.
This unit has many sharp edges that can
cause severe injuries.
Installer Safety
Site Preparation
Review the area where the unit will be installed
before uncrating the unit. Make sure all possible
hazards to the user or equipment have been
addressed.
In all areas of the world, equipment should
be installed in accordance with existing local codes.
Please contact your local authorities if you have any
questions.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and
service of Taylor equipment.
Electrical Connections
The grill is supplied with one power cord. Check the
data plate on the grill for voltage, cycle, phase and
electrical specifications.
S
Only Taylor authorized service personnel
should perform installation and repairs on
the equipment.
For proper power connections, refer to the wiring
diagram provided inside the left side panel, attached
to the gas manifold assembly. The power connection
is located behind the access line cover on the front
of the grill.
S
Authorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the
industry standards on lockout/tagout
procedures before beginning any installation
or repairs.
In the United States, this equipment is intended to
be installed in accordance with the National
Electrical Code (NEC), ANSI/NFPA 70-1987. The
purpose of the NEC code is the practical
safeguarding of persons and property from hazards
arising from the use of electricity. This code contains
provisions considered necessary for safety.
S
S
Authorized service personnel must ensure
that the proper PPE is available and worn
when required during installation and
service.
Authorized service personnel must remove
all metal jewelry, rings, and watches before
working on electrical equipment.
Compliance therewith and proper maintenance will
result in an installation essentially free from hazard!
In all other areas of the world, equipment should be
installed in accordance with the existing local codes.
Please contact your local authorities.
The main power supply(s) to the equipment
The Proper Wire Size and Branch Circuit
Overcurrent Device shall be selected according to
the data label information and in accordance with
CEC Part I 2006, Section 14-100(e)(i).
must be disconnected prior to performing any
repairs. Failure to follow this instruction may result in
personal injury or death from electrical shock or
hazardous moving parts as well as poor
performance or damage to the equipment.
OLLOW YOUR LOCAL ELECTRICAL CODES!
Note: All repairs must be performed by an
authorized Taylor Service Technician.
1
Model 811, 813, 819, 821 Series
To the Installer
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Installation
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
WARNING: Improper installation, adjustment,
alteration, service or maintenance can cause
property damage, injury or death. Read the
installation, operating and maintenance
instructions thoroughly before installing or
servicing this equipment.
This unit is provided with an equipotential
grounding lug that is to be properly attached to the
rear of the frame by the authorized installer. The
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417-1) on both the
removable panel and the equipment's frame.
This machine is designed for indoor use only.
DO NOT install the machine in an area
where a water jet could be used to clean or rinse the
machine. Failure to follow this instruction may result
in serious electrical shock.
S
S
Stationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.
This grill must be installed on a level
surface. Failure to comply may result in personal
injury or equipment damage.
Installation of Cable Kit
Appliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices such as a GFI, to
protect against the leakage of current,
installed by the authorized personnel to the
local codes.
If the unit is permanently connected, the Cable Kit
must be installed. Flexible conduit must be used
when installing the appliance.
Ventilation and Clearance
To ensure proper operation of this appliance, it must
be installed so that the products of combustion are
efficiently removed.
S
Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
After set up, do not store anything on top of
the grill. Failure to follow this instruction may result
in a fire hazard.
Grease Disposal Container
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent, or similarly qualified person, in order
to avoid a hazard.
If the grill is not factory-equipped with grease
disposal containers, the store is required to provide
appropriate grease disposal containers in
accordance with NSF Standard 4 requirements.
130304
2
To the Installer
Model 811, 813, 819, 821 Series
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Section 2
To the Operator
The Taylor grills included in this manual consist of
the base model numbers 811, 813, 819, and 821.
Note: Warranty is valid only if the parts are
authorized Taylor parts, purchased from an
authorized Taylor Distributor, and the required
service work is provided by an authorized Taylor
service technician. Taylor reserves the right to deny
warranty claims on equipment or parts if
non-approved parts or refrigerant were installed in
the machine, system modifications were performed
beyond factory recommendations, or it is determined
that the failure was caused by neglect or abuse.
Prefix letters were added to the base model
numbers to denote minor design differences:
C
L
G
= Standard Platen Length (17.5” / 445 mm)
= Longer Platen Length (21” / 533 mm)
= Grooved Option
The models 811 and 813 are 36” (914 mm) grills.
The 811 is equipped with three upper platens and
the 813 is equipped with two upper platens.
Note: Constant research results in steady
improvements; therefore, information in this
manual is subject to change without notice.
The models 819 and 821 are 24” (610 mm) grills.
The 819 is equipped with two upper platens and the
model 821 is equipped with one upper platen.
These grills are capable of cooking a variety of
products and feature two cooking options. They
provide all the features of a flat grill as well as the
advantages of two-sided cooking.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other
similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
use is completed, and cannot be disposed as
unsorted municipal waste.
The grill you have purchased has been carefully
engineered and manufactured to provide
dependable operation. When properly operated and
maintained, it will produce a consistent quality
product. Like all mechanical products, it will require
cleaning and maintenance. A minimum amount of
care and attention is necessary if the operating
procedures in this manual are followed closely.
The user is responsible for returning the product to
the appropriate collection facility, as specified by
your local code.
This Operator's Manual should be read before
operating or performing any maintenance on your
equipment.
For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.
It is strongly recommended that all personnel
responsible for the equipment's operation and
cleaning review these procedures for proper training
and assurance that no misunderstandings exist.
In the event you should require technical assistance,
please contact your local authorized Taylor
Distributor.
120525
3
Model 811, 813, 819, 821 Series
To the Operator
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Section 3
Safety
We, at Taylor Company, are concerned about the
safety of the operator when he or she comes in
contact with the grill and its parts. Taylor has gone
to extreme efforts to design and manufacture built-in
safety features to protect both you and the service
technician. As an example, warning labels have
been attached to the grill to further point out safety
precautions to the operator.
S
DO NOT operate the grill unless all service
panels and access doors are attached with
screws.
S
S
All repairs must be performed by an
authorized Taylor service technician.
The main power supplies to the grill must be
disconnected prior to performing any
repairs.
S
S
For Cord Connected Units: Only Taylor
authorized service technicians or licensed
electricians may install a plug or
IMPORTANT - Failure to adhere to the
following safety precautions may result in
severe personal injury or death. Failure to
comply with these warnings may damage the
machine and its components. Component
damage will result in part replacement expense
and service repair expense.
replacement cord on these units.
Stationary appliances which are not
equipped with a power cord and a plug or
other device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.
To Operate Safely:
S
Appliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices such as a GFI, to
protect against the leakage of current,
installed by the authorized personnel to the
local codes.
DO NOT operate the grill without reading
this operator's manual. This manual should be kept
in a safe place for future reference.
This appliance is to be used only by trained
personnel. It is not intended for use by children or
people with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge,
unless given supervision or instruction concerning
the use of the appliance by a person responsible for
their safety. Children should be supervised to ensure
that they do not play with the appliance.
S
Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable not
lighter than ordinary polychloroprene or
other equivalent synthetic elastomer-
sheathed cord, (Code designation 60245
IEC 57), installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
Failure to follow the instructions below may
result in severe injury or death from electrocution:
S
DO NOT operate the grill unless it is
properly grounded.
DO NOT operate the grill with larger fuses
than specified on data label.
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent, or similarly qualified person, in order
to avoid a hazard.
S
130304
4
Safety
Model 811, 813, 819, 821 Series
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IMPORTANT: DO NOT use a water jet or
spray excessive water on or anywhere near the
grill. Failure to follow this instruction may result in
serious electrical shock and cause permanent
electrical and mechanical damage to internal parts.
DO NOT use cold water or ice to cool the
upper platen or the lower cook surface. Failure to
follow this instruction may result in:
S
S
S
serious electrical shock
Failure to follow this instruction may result in:
burns from hot steam
S
S
S
serious electrical shock
liquid collecting inside the grill and
destroying electrical components
burns from hot steam
liquid collecting inside the grill and
Take caution to protect eyes, lungs, and all
destroying electrical components
parts of the body from potential harm when using
any chemical cleaner. Failure to follow this
instruction may result in a chemical burn.
This appliance must be isolated from all
combustible construction and materials including,
but not limited to; walls, partitions, furniture, floors,
curtains, paper, boxes, and decorations. Failure to
comply may result in fire and cause destruction and
severe injury.
DO NOT use any abrasives or cleaners
other than approved food service cleaners and
degreasers. Failure to comply may cause illness to
the consumer and may also damage grill surfaces.
FOR YOUR SAFETY
For thorough cleaning, the grill must be
pulled away from the wall. Before moving the grill,
remove the grease cans. Turn off the gas at the
quick connect shut-off valve on the flexible hose.
Disconnect the gas quick connector. Disconnect the
tether to the grill, located on the back panel of the
unit.
Do not store or use gasoline or other
flammable vapors or liquids in the vicinity of
this or any other appliance.
To return the grill to its original position, reverse the
steps. Use extreme caution to smoothly and slowly
roll the grill backward into place.
USE EXTREME CAUTION while setting up,
operating, and cleaning the grill.
Failure to do so may cause the grill to tip and can
result in severe equipment damage or personal
injury.
S
S
S
Avoid coming in contact with hot grill
surfaces or with hot grease.
DO NOT prepare or remove product without
proper equipment.
Cleaning and sanitizing schedules are
governed by your state or local regulatory agencies
and must be followed accordingly. Please refer to
the cleaning section of this manual for the proper
procedure to clean this unit.
DO NOT allow untrained personnel to
operate this grill.
Failure to follow these instructions can result in burn
injuries.
5
Model 811, 813, 819, 821 Series
Safety
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These instructions are valid only if the country code
symbol appears on the appliance. If the symbol does
not appear on the appliance, refer to the technical
instructions which give the necessary instructions for
adapting the appliance to the utilization conditions of
that country.
Access to the service area of the unit is
restricted to persons having knowledge and practical
experience with the appliance, in particular as far as
safety and hygiene are concerned.
S
S
DO NOT obstruct the ventilation openings at
the rear of this appliance.
DO NOT obstruct the flow of air in and
around the grill.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other
similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
use is completed, and cannot be disposed as
unsorted municipal waste.
NOTICE all warning labels that have been
attached to the grill to further point out safety
precautions to the operator.
The user is responsible for returning the product to
the appropriate collection facility, as specified by
your local code.
This piece of equipment is made in America and has
American sizes on hardware. All metric conversions
are approximate and vary in size.
NOISE LEVEL: Airborne noise emission does not
exceed 70 dB(A) when measured at a distance of
1.0 meter from the surface of the machine and at a
height of 1.6 meters from the floor.
For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.
130304
6
Safety
Model 811, 813, 819, 821 Series
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Section 4
Operator Parts Identification
C811 Exploded View
Figure 1
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
CAN A.-GREASE
X80925
069936
073990
12
13
14
15
16
17
18
19
20
21
22
NUT-JAM 1-1/2-12 (2 PCS)
CASTER-5" 7-5/8 STEM
073594
078377
SLIDE-GREASE CAN LEFT
PANEL-SIDE-UPPER *LEFT
3
CASTER-GRILL 5” SWIVEL LOC 073240
4
SCREW-10-32X3/8 SLTD TRUS 024298
KIT A.-GRILL CONTROL GEN
SWITCH-ROCKER-DPST-10A
BUTTON-OPERATOR-BLACK
BUTTON-OPERATOR-RED
X73474-SER
5
PANEL-SIDE-LOWER *LEFT
KIT A.-GREASE SHIELD
PANEL A.-BACK SERVICE
DEFLECTOR A.-FLUE
073992
076989-WP
076012
*6
7
X78330-SER
X73993
076011
8
X69555
COVER A.-USB WATERPROOF 068583
9
SCREW-3/8-16X34 SERR HWH 017328
PANEL A.-FRONT UPPER
PANEL A.-FRONT-LOWER
SLIDE-GREASE CAN RIGHT
X69550
X73979
069935
10
11
PANEL-SIDE-UPPER *RIGHT
PANEL-SIDE-LOWER *RIGHT
073989
073991
*NOTE: 1 KIT PER PLATEN
121003
7
Model 811, 813, 819, 821 Series
Operator Parts Identification
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L811 Exploded View
Figure 2
ITEM
DESCRIPTION
CAN A.-GREASE
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
X80925
069936
073990
12
13
14
15
16
17
18
19
20
21
NUT-JAM 1-1/2-12 (2 PCS)
CASTER-5" 7-5/8 STEM
073594
078377
SLIDE-GREASE CAN LEFT
PANEL-SIDE-UPPER *LEFT
3
CASTER-GRILL 5” SWIVEL LOC 073240
4
SCREW-10-32X3/8 SLTD TRUS 024298
KIT A.-GRILL CONTROL GEN
SWITCH-ROCKER-DPST-10A
BUTTON-OPERATOR-BLACK
BUTTON-OPERATOR-RED
X73474-SER
5
PANEL-SIDE-LOWER *LEFT
KIT A.-GREASE SHIELD
PANEL A.-BACK SERVICE
DEFLECTOR A.-FLUE
073992
076989-WP
076012
*6
7
X78330-SER
X73993
076011
8
X69555
COVER A.-USB WATERPROOF 068583
9
SCREW-3/8-16X34 SERR HWH 017328
PANEL A.-FRONT-LOWER
SLIDE-GREASE CAN RIGHT
X73979
069935
10
11
PANEL-SIDE-UPPER *RIGHT
PANEL-SIDE-LOWER *RIGHT
073989
073991
*NOTE: 1 KIT PER PLATEN
120907
8
Operator Parts Identification
Model 811, 813, 819, 821 Series
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C813 Exploded View
Figure 3
ITEM
DESCRIPTION
CAN A.-GREASE
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
X80925
069936
073990
13
14
CASTER-5" 7-5/8 STEM
078377
073240
SLIDE-GREASE CAN LEFT
PANEL-SIDE-UPPER *LEFT
CASTER-GRILL 5" SWIVEL
W/LOCK
3
15
16
17
18
19
20
21
22
KIT A.-GRILL CONTROL GEN
SWITCH-ROCKER-DPST-10A
BUTTON-OPERATOR-BLACK
BUTTON-OPERATOR-RED
X73474-SER
076989-WP
076012
4
SCREW-10-32X3/8 SLTD TRUS 024298
5
PANEL-SIDE-LOWER-LEFT
KIT A.-GREASE SHIELD
PANEL A.-BACK SERVICE
DEFLECTOR A.-FLUE
073992
*6
7
X78330-SER
X73993
076011
COVER A.-USB WATERPROOF 068583
8
X69555
PANEL A.-FRONT UPPER
PANEL A.-FRONT-LOWER
SLIDE-GREASE CAN RIGHT
X69550
X73979
069935
9
SCREW-3/8-16X3/4 SERRATED 017328
10
11
12
PANEL-SIDE-UPPER *RIGHT
PANEL-SIDE-LOWER-RIGHT
NUT-JAM 1 1/2-12 STEEL
073989
073991
073594
*NOTE: 1 KIT PER PLATEN
121003
9
Model 811, 813, 819, 821 Series
Operator Parts Identification
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L813 Exploded View
Figure 4
ITEM
DESCRIPTION
CAN A.-GREASE
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
X80925
069936
073990
12
13
14
NUT-JAM 1 1/2-12 STEEL
CASTER-5" 7-5/8 STEM
073594
078377
073240
SLIDE-GREASE CAN LEFT
PANEL-SIDE-UPPER *LEFT
3
CASTER-GRILL 5" SWIVEL
W/LOCK
4
SCREW-10-32X3/8 SLTD TRUS 024298
15
16
17
18
19
20
21
KIT A.-GRILL CONTROL GEN
SWITCH-ROCKER-DPST-10A
BUTTON-OPERATOR-BLACK
BUTTON-OPERATOR-RED
X73474-SER
076989-WP
076012
5
PANEL-SIDE-LOWER-LEFT
KIT A.-GREASE SHIELD
PANEL A.-BACK SERVICE
DEFLECTOR A.-FLUE
073992
*6
7
X78330-SER
X73993
076011
8
X69555
COVER A.-USB WATERPROOF 068583
9
SCREW-3/8-16X3/4 SERRATED 017328
PANEL A.-FRONT-LOWER
SLIDE-GREASE CAN RIGHT
X73979
069935
10
11
PANEL-SIDE-UPPER *RIGHT
PANEL-SIDE-LOWER-RIGHT
073989
073991
*NOTE: 1 KIT PER PLATEN
120907
10
Operator Parts Identification
Model 811, 813, 819, 821 Series
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C819 Exploded View
Figure 5
ITEM
DESCRIPTION
CAN A.-GREASE
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
X80925
069936
073990
13
14
15
NUT-JAM 1 1/2-12 STEEL
CASTER-5" 7-5/8 STEM
073594
078377
073240
SLIDE-GREASE CAN LEFT
PANEL-SIDE UPPER-LEFT
3
CASTER-GRILL 5" SWIVEL
W/LOCK
4
SCREW-10-32X3/8 SLTD TRUS 024298
16
17
18
19
20
21
22
KIT A.-GRILL CONTROL
X73474-SER
X69660
5
PANEL-SIDE-LOWER-LEFT
SLIDE-GREASE CAN RIGHT
PANEL A.-BACK SERVICE
DEFLECTOR A.-FLUE
073992
PANEL A.-FRONT-LOWER
SWITCH-ROCKER-DPST-10A
6
069935
076989-WP
7
X69664
X69657
020129
COVER A.-USB WATERPROOF 068583
8
BUTTON-OPERATOR-BLACK
BUTTON-OPERATOR-RED
PANEL A.-LIGHT
076012
076011
X80626
9
SCREW-3/8-16X1-1/2 SERR
KIT A.-GREASE SHIELD
*10
11
12
X78330-SER
073989
PANEL-SIDE UPPER-RIGHT
PANEL-SIDE-LOWER-RIGHT
*NOTE: 1 KIT PER PLATEN
073991
121106
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Operator Parts Identification
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L819 Exploded View
Figure 6
ITEM
DESCRIPTION
CAN A.-GREASE
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
X80925
069936
073990
13
14
15
NUT-JAM 1 1/2-12 STEEL
CASTER-5" 7-5/8 STEM
073594
078377
073240
SLIDE-GREASE CAN LEFT
PANEL-SIDE UPPER-LEFT
3
CASTER-GRILL 5" SWIVEL
W/LOCK
4
SCREW-10-32X3/8 SLTD TRUS 024298
16
17
18
19
20
21
22
KIT A.-GRILL CONTROL
X73474-SER
X69660
5
PANEL-SIDE-LOWER-LEFT
SLIDE-GREASE CAN RIGHT
PANEL A.-BACK SERVICE
DEFLECTOR A.-FLUE
073992
PANEL A.-FRONT-LOWER
SWITCH-ROCKER-DPST-10A
6
069935
076989-WP
7
X69664
X69657
020129
COVER A.-USB WATERPROOF 068583
8
BUTTON-OPERATOR-BLACK
BUTTON-OPERATOR-RED
PANEL A.-LIGHT
076012
076011
X80626
9
SCREW-3/8-16X1-1/2 SERR
KIT A.-GREASE SHIELD
*10
11
12
X78330-SER
073989
PANEL-SIDE UPPER-RIGHT
PANEL-SIDE-LOWER-RIGHT
*NOTE: 1 KIT PER PLATEN
073991
130316
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Operator Parts Identification
Model 811, 813, 819, 821 Series
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C821 Exploded View
Figure 7
ITEM
DESCRIPTION
CAN A.-GREASE
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
X80925
069936
073990
13
14
15
16
PANEL-SIDE-LOWER-RIGHT
NUT-JAM 1 1/2-12 STEEL
CASTER-5" 7-5/8 STEM
073991
073594
078377
073240
SLIDE-GREASE CAN LEFT
PANEL-SIDE UPPER-LEFT
3
4
SCREW-10-32X3/8 SLTD TRUS 024298
CASTER-GRILL 5" SWIVEL
W/LOCK
5
PANEL-SIDE-LOWER-LEFT
PANEL A.-LIGHT
073992
17
18
19
20
21
22
KIT A.-GRILL CONTROL
X73474-SER
X69660
6
X80626
X69664
X69657
020129
PANEL A.-FRONT-LOWER
SWITCH-ROCKER-DPST-10A
7
PANEL A.-BACK SERVICE
DEFLECTOR A.-FLUE
076989-WP
8
COVER A.-USB WATERPROOF 068583
9
SCREW-3/8-16X1-1/2 SERR
KIT A.-GREASE SHIELD
PANEL-SIDE UPPER-RIGHT
SLIDE-GREASE CAN RIGHT
BUTTON-OPERATOR-BLACK
BUTTON-OPERATOR-RED
076012
076011
*10
11
12
X78330-SER
073989
*NOTE: 1 KIT PER PLATEN
069935
121106
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Model 811, 813, 819, 821 Series
Operator Parts Identification
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L821 Exploded View
Figure 8
ITEM
DESCRIPTION
CAN A.-GREASE
PART NO.
ITEM
DESCRIPTION
PART NO.
1
2
X80925
069936
073990
13
14
15
16
PANEL-SIDE-LOWER-RIGHT
NUT-JAM 1 1/2-12 STEEL
CASTER-5" 7-5/8 STEM
073991
073594
078377
073240
SLIDE-GREASE CAN LEFT
PANEL-SIDE UPPER-LEFT
3
4
SCREW-10-32X3/8 SLTD TRUS 024298
CASTER-GRILL 5" SWIVEL
W/LOCK
5
PANEL-SIDE-LOWER-LEFT
PANEL A.-LIGHT
073992
17
18
19
20
21
22
KIT A.-GRILL CONTROL
X73474-SER
X69660
6
X80626
X69664
X69657
020129
PANEL A.-FRONT-LOWER
SWITCH-ROCKER-DPST-10A
7
PANEL A.-BACK SERVICE
DEFLECTOR A.-FLUE
076989-WP
8
COVER A.-USB WATERPROOF 068583
9
SCREW-3/8-16X1-1/2 SERR
KIT A.-GREASE SHIELD
PANEL-SIDE UPPER-RIGHT
SLIDE-GREASE CAN RIGHT
BUTTON-OPERATOR-BLACK
BUTTON-OPERATOR-RED
076012
076011
*10
11
12
X78330-SER
073989
*NOTE: 1 KIT PER PLATEN
069935
130318
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Operator Parts Identification
Model 811, 813, 819, 821 Series
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Accessories
Figure 9
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
SHEET-RELEASE - BOX OF 9
(C811, C813, C819, C821)
073442
***6
***7
8
HOLDER-CLEANING
PAD-CLEANING
073736
073737
073160
*2
RETAINER-SHEET RELEASE
(RETENTION BAR) (C811,
C813, C819, C821)
072845
072673
CLEANER-STERA SHEEN
(CASE OF 6, 1 QT. BOTTLES)
*9
RETAINER-SHEET RELEASE
(RETENTION BAR) (L811, L813,
L819, L821)
080594
080595
**3
CLIP-RELEASE MATERIAL
W/TAB
4
5
SCRAPER-TEFLON WIPER
STRIP-REPLACEMENT
075887
075888
10
SHEET-RELEASE -BOX OF 9
(L811, L813, L819, L821)
*
SHOWN PER PLATEN
** SHOWN PER PLATEN
(NOTE: EXTRA CLIPS ARE SENT WITH GRILL)
*** SOLD SEPARATELY THROUGH YOUR LOCAL
DISTRIBUTOR
120720
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Model 811, 813, 819, 821 Series
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Section 5
Important: To the Operator
Note: The Model 811 three platen grill has been selected for illustration purposes.
Figure 10
ITEM
DESCRIPTION
RAISE BUTTON
ITEM
DESCRIPTION
PROGRAM KEY
1
2
3
4
5
6
7
STANDBY/COOK MODE BUTTON
USB COVER/CONNECTION
POWER SWITCH
TEMPERATURE INDICATOR LIGHTS
POWER KEY
8
9
FUNCTION DISPLAY
CLEAN MODE KEY
10
MENU SELECT KEYS
120604
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Important: To the Operator
Model 811, 813, 819, 821 Series
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Section 6
Operating Procedures
The three platen Model L811 has been selected to
illustrate the step-by-step procedures. For grills
equipped with less than three platens, perform the
following steps as appropriate for your grill platen
configuration.
Step 2
Hook the release sheet retainer on the release sheet
shoulder screws at the top of the upper platen.
Daily Opening Procedures
Before operating the grill, the release sheets must
be installed on the upper platens. The release
sheets are reversed and rotated on a daily basis
(black side vs. gray side.)
Perform the following steps for installing release
sheets:
Figure 12
CAUTION: Make sure the grill is COOL
before attempting to install or remove release
sheets.
Step 3
Hold the non-hemmed end of the release sheet.
Gently pull the sheet tight, wrapping it around the
platen in a side-to-side manner.
Step 1
Slide the release sheet retainer through the hemmed
end of the release sheet.
Figure 13
Note: Check the alignment of the release sheet and
Figure 11
make sure it fits smoothly over the upper platen.
130206
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Step 4
Step 6
Place the release sheet clips over the release sheet.
Press them into place over the release sheet bar at
the top of the platen.
Repeat steps 1 through 5 for the remaining upper
platen(s).
Note: Temperature checks should only be
conducted with the release sheets removed.
Replace the release sheet when:
S
Cleaning procedures fail to remove all
buildup and product sticks to the release
sheet.
S
A tear appears in the cooking area of the
release sheet, causing product to stick to the
release sheet.
Figure 14
Step 5
Check the tightness of the release sheet against the
upper platen.
Figure 16
CAUTION: The upper platen surface and
release sheet are very hot. To prevent burn
injuries, wear heat-resistant gloves when
replacing the release sheets.
Figure 15
Note: Installing the release sheets too tightly may
Note: It is not necessary to change the release
cause premature failure of the sheet.
sheet if small pin holes develop on the sheet.
130205
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Operating Procedures
Model 811, 813, 819, 821 Series
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Care of Release Sheets
IMPORTANT! Clean the release
sheets using the grill cleaning pad and
holder identified on page 15 ONLY. Using
any other pad and holder will damage the
release sheets.
DO NOT:
S
DO NOT fold or crease.
Figure 18
Note: Contact your local Taylor Distributor to
purchase the correct grill cleaning pad and holder.
(See page 15.)
Figure 17
S
DO rinse to remove cleaner and allow to dry
on a flat surface.
S
S
S
DO NOT touch with sharp objects, grill
scrapers, or abrasive pads.
S
DO rotate the release sheet daily and
re-install on opposite side than previously
used (black side vs. brown side).
DO NOT place under other equipment or
objects.
Start Up of the Grill
DO NOT hot-hose or soak in water.
IMPORTANT! The lower grill surface and the
upper platen MUST BE CLEAN before starting
these procedures.
Step 1
Place the power switch in the ON position.
DO:
S
S
DO clean with a squeegee after each run of
product.
DO wipe with a clean, sanitizer-soaked grill
cloth a minimum of 4 times per hour and
more often during peak periods.
S
DO clean daily on both sides, using an
approved high temperature grill cleaner and
the grill cleaning pad and holder identified
on page 15.
Figure 19
110602
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The control will display the word “INITIALIZATION”
for five seconds and then will enter the OFF mode,
displaying the message “OFF”. The temperature
indicators will not be illuminated. A tone will sound
for 20 seconds unless the operator touches the
display screen, raise button or the standby button.
Note: If an ignition failure fault occurs upon start up,
press the center of the control. The control will
display “OFF”. Refer to problem #2, items a, b, and c
of the Gas Grill Troubleshooting Guide on page 42.
After five minutes has elapsed, press the menu key
again. If the ignition failure fault was not resolved,
please call your authorized service technician.
Figure 20
Step 2
Figure 22
Touch a menu key on the control to start the grill.
The grill will start heating up to the proper
temperature. The control will display the selected
menu item and indicate “BOTTOM TOO COOL” and
“TOP TOO COOL”. The grill temperature indicators
will be illuminated in amber.
When the grill is at the proper temperature, the
temperature statements will no longer display and
the temperature indicators will be illuminated in
green.
Figure 21
Figure 23
20
Operating Procedures
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Step 3
Programming Menu Items
The PROGRAM MODE screen will appear.
To enter the Program Mode, the grill control must be
in the OFF or IDLE mode.
Step 1
Press and hold the PROGRAM key for
approximately five seconds to enter the Program
Mode.
Figure 26
UNITS Key
The UNITS key is used to select either English or
metric units of measure. The UNITS key toggles
between F and C with each key press.
Figure 24
ADJUST VOLUME Key
Step 2
The PASSWORD screen will appear. Enter the
Operator Password “STORE1” and press the OK
key.
The ADJUST VOLUME key displays the current
volume. To increase or decrease the volume, use
the UP and DOWN arrow keys.
Figure 25
Figure 27
21
Model 811, 813, 819, 821 Series
Operating Procedures
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To edit a menu item, press the menu item key to
bring up a virtual keyboard. Type in the desired
name (up to 8 characters per line) and then press
the “X” key to return to the previous screen.
MENU EDIT Key
The MENU EDIT key is used to program a menu
item. When the MENU EDIT key is pressed, the
following screen will display.
Figure 30
ACTIVE: YES or NO. This key displays the current
selection. Pressing the key toggles to the opposite
selection. Selecting YES will display the menu item
on the main display screen.
Figure 28
TOP TEMP: This key displays the current set point
temperature for the platen. To increase or decrease
the temperature, use the UP and DOWN arrow keys.
If there is more than one screen of menu items,
press the Previous or Next arrow keys to access the
other menu items.
BOTTOM TEMP: This key displays the current set
point temperature for the lower grill surface. To
increase or decrease the temperature, use the UP
and DOWN arrow keys.
Press the menu item key to be programmed. The
following screen will display.
Note: When setting the temperatures for a given
item, the limits are 150°F to 450°F (66°C to 232°C)
for the upper platen and 150°F to 400°F (66°C to
204°C) for the lower grill surface. If the temperatures
are set lower or higher than the temperature limits,
the set point at the control will default to 150°F and
450°F (66°C and 232°C) respectively.
CLAM/FLAT: This key displays the current setting
(CLAM or FLAT) associated with that function.
Pressing the key toggles the mode to the opposite
selection.
GAP: This key is only active if CLAM has been
selected. The key displays the platen gap (in inches
or mm) associated with the FUNCTION. To increase
or decrease the gap setting, use the UP and DOWN
arrow keys.
Figure 29
22
Operating Procedures
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MULTIPLE TIMING FUNCTIONS: There is one
timing function for clam items and a maximum of 3
timing functions for each flat menu item. Each
function has a set of parameters associated with it.
The function currently associated with the menu item
is displayed. Pressing either function 1, function 2, or
function 3 will bring up the next function in the list.
The functions provided are:
VIEW HELP Key
The View Help key is not functional at this time
(future development).
Loading Store Menu Items To USB
The same USB flash drive that was used to load
software into the grill can be used to perform this
procedure.
S
S
S
REMOVE IN
TURN IN
Step 1
SEAR IN
Remove the USB cable cap from the USB connector
to access the USB port.
ALARM AUTO/MANUAL: This key displays the
current status of the alarm mode. Pressing the key
toggles the mode to the opposite selection.
Note: Grills built prior to serial number M1035495
will require the front control panel be lowered to
access the control display boards.
If ALARM AUTO is selected, the alarm will
automatically stop after five seconds has elapsed.
Selecting ALARM MANUAL requires the operator
touch anywhere on the display screen or the raise or
standby buttons to stop the alarm.
Step 2
Insert the USB flash drive into the USB port.
Step 3
Press and hold the PROGRAM key for 5 seconds to
enter the Program Mode.
XXX SECONDS: This key displays the time
associated with that menu item in seconds. To
increase or decrease the seconds setting, use the
UP and DOWN arrow keys.
Upon completion of all programming selections,
save the selections by pressing the OK key. To
return to the main display screen without saving the
programming selections, press the X key.
SERVICE CONTACT INFORMATION Key
Figure 32
Press the SERVICE CONTACT INFORMATION key
to view the programmed service contact information.
Step 4
Enter the Operator Password “STORE1” and press
the OK key.
Figure 31
Figure 33
110603
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Model 811, 813, 819, 821 Series
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Step 5
Step 8
Press the MENU EDIT key.
Remove the USB flash drive from the USB port and
reinstall the USB cable cap on the USB connector.
Note: Grills built prior to serial number M1035495
will require the front control panel be reinstalled.
Loading Menu Items From USB
Once the proper software is loaded on the USB flash
drive, the next control board can be programmed
from the USB flash drive.
Figure 34
Step 1
Repeat Steps 1 through 5 from “Loading Store Menu
Items to USB.”
Step 6
Press the STORE MENU TO USB key.
Step 2
Press the LOAD MENU FROM USB key.
Step 3
The control can display up to 5 different menu
options loaded on the USB flash drive. Select the
key for the correct menu to load. The control will
display “DONE” at the bottom of the screen when
the menu is loaded.
Step 4
Remove the USB flash drive from the USB port and
reinstall the USB cable cap on the USB connector.
Step 5
Figure 35
To load menu items from the USB flash drive to
another control board, repeat these software loading
procedures.
Step 7
Enter a file name (up to 8 characters) to save the
menu items, using the keyboard displayed on the
control. Press the OK key. The menu items are
saved to the USB flash drive.
Note: Grills built prior to serial number M1035495
will require the front control panel be reinstalled.
110603
24
Operating Procedures
Model 811, 813, 819, 821 Series
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Patty Placement & Removal
Placement procedures of meat products must be
followed on the grill. The meat must be placed on
the lower grill surface from front to back. When the
cook cycle is complete, the upper platen will raise.
Patties must be removed immediately after the
upper platen has been raised to the OPEN position
and after the meat has been seasoned.
Patties are generally placed two at a time from front
to back of grill and right to left. The removal order of
the patties is shown in the diagrams by the number
shown in the center of each patty.
Note: It is very important that all patties be
removed from the lower grill surface in the same
sequence that they were placed before cooking.
L Series Grills (Longer Platen Version)
130312
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Model 811, 813, 819, 821 Series
Operating Procedures
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Patty Placement & Removal (continued)
C Series Grills (Shorter Platen Version)
130312
26
Operating Procedures
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During the cooking cycle, the display will show the
name of the current menu item, “REMOVE IN”, and
the time remaining until the product should be
removed.
Operating Procedures
Cooking Product
Step 1
Select the menu item to be cooked. The grill is at the
correct temperature if the control does not display
any temperature statements and the grill
temperature indicators are green.
Step 2
Quickly place the product on the lower grill surface,
from front to back.
Figure 37
At the end of the cook cycle, the control will display
“DONE”, a tone will sound, and the platen will
automatically raise.
Step 3
Press the STANDBY button once.
Figure 38
Figure 36
Note: To cancel a cook cycle at any time, press the
RAISE button. A tone will sound and the display will
read “CANCEL” for five seconds and then enter an
IDLE mode.
The display reads “MOVING DOWN” as the platen
lowers to the cook surface.
27
Model 811, 813, 819, 821 Series
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Standby Procedures
Menu Parameters
Whenever the grill is idle and product is not being
cooked, the upper platen must be placed in the
STANDBY position.
To view the settings and actual temperatures for the
current item, press and hold the menu item key a
minimum of 5 seconds. The screen will display the
cook time, gap setting, temperature set points and
actual temperature readings for each zone for that
menu item.
Step 1
To place the upper platen in the STANDBY position,
press the STANDBY button twice from the open
position.
Figure 41
Figure 39
If a key is not pressed for 20 seconds, the grill
control will return to the normal display. Pushing the
“X” key will bring the display back to the main display
page.
The control will display “GOING TO STANDBY” and
then change to display “STANDBY”.
Step 2
To raise the upper platen to the OPEN position to
resume cooking, press the RAISE button.
Cleaning After Each Run of Product
Step 1
Using the grill scraper, scrape the grease on the
lower grill surface from front to back. Do not scrape
across the rear of the lower grill surface with the grill
scraper.
Figure 40
CAUTION: Never use force to raise the
upper platen. Damage to components may
result. Only use the RAISE button to open the
upper platen!
Figure 42
28
Operating Procedures
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Step 2
Step 4
Use the wiper squeegee to clean the release sheet
on the upper platen. Hold the handle at a slight
upward angle. Use a downward motion to clean the
sheet. (Note: Do not use excessive pressure when
wiping the release sheet with the squeegee, as this
can scratch or tear the release sheet.)
Use the grill cloth to clean the back splash plate and
the bullnose areas as needed during operation.
Note: To increase the life of the release sheet, wipe
it with a clean, sanitizer-soaked, folded grill cloth a
minimum of four times every hour.
CAUTION: The upper platen surface is
very HOT! To prevent burn injuries, use extreme
caution when wiping the release sheet.
Daily Cleaning Procedures
Note: The three platen Model L811 has been
selected to illustrate the step-by-step procedures.
For grills equipped with less than three platens,
perform the following steps as appropriate for your
grill platen configuration.
Step 1
Raise the upper platen to the OPEN position by
pressing the red RAISE button.
Figure 43
Step 3
Using the wiper squeegee, push the grease at the
rear of the lower grill surface into the grease can. Do
not use the grill scraper for this step.
Figure 44
CAUTION: Never use force to raise the
upper platen. Damage to components may
result. Only use the RAISE button to open the
upper platen!
Note: DO NOT turn the power switch to the OFF
position while the platens are in the “down” position.
120127
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Step 2
Step 4
Press the CLEAN key. When the cook surfaces
reach the proper temperature for cleaning, an alarm
will sound and the message “READY TO CLEAN”
will be displayed.
Put on heat-resistant gloves.
Figure 47
CAUTION: The upper platen surface and
release sheets are very hot. To prevent burn
injuries, use extreme care.
Figure 45
Step 3
Step 5
Press the RAISE button to cancel the alarm.
Wipe the exposed surface of the release sheets with
a clean, sanitizer-soaked grill cloth.
Figure 46
Figure 48
130205
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Step 6
Step 10
Remove the release sheet clip, release sheet
retainer, and the release sheet. Take these parts to
the sink to be washed and rinsed.
Scrape the lower grill surface with the grill scraper,
from front to back.
Figure 51
Step 11
Use the wiper squeegee to push residual grease into
the grease cans.
Figure 49
Step 7
Repeat steps 1 through 6 for the remaining upper
platen(s).
Step 8
Wash and rinse the clips and retainers in the sink.
Set them aside for future use.
Step 9
Set the release sheets aside on a clean, flat surface
next to the sink until further cleaning is performed.
DO NOT fold, crease, or place them on sharp
objects.
Figure 52
Step 12
Remove, empty, and reinstall the grease cans.
Figure 50
Figure 53
120524
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Step 13
Step 17
Using an approved high temperature grill cleaner,
pour approximately 3 oz. (90 ml) onto each 12”
(305 mm) cook zone.
Apply grill cleaner to the bottom of the platen
handles.
Figure 54
Step 14
Firmly attach the non-abrasive pad to the grill
cleaning pad holder.
Figure 56
IMPORTANT! Use the grill cleaning pad
and holder identified on page 15 ONLY. Using
any other pad and holder will damage the release
sheets.
DO NOT use metal scrapers, abrasive
pads, screens, or wire brushes. Damage to
components may result.
Step 15
Dip the pad into the grill cleaner.
Step 18
IMPORTANT: DO NOT SCRUB while applying
grill cleaner in the following steps:
Apply grill cleaner to the platen surfaces.
Step 16
Apply grill cleaner to the front side of the upper
platens.
Figure 55
Figure 57
130201
32
Operating Procedures
Model 811, 813, 819, 821 Series
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Step 19
Step 25
Apply grill cleaner to the back side of the upper
platens.
Lightly scrub the platen surfaces.
Figure 59
Step 26
Lightly scrub the back side of the upper platens.
Figure 58
Step 20
Apply grill cleaner to the outer edges of the right and
left platens.
Step 21
Press the STANDBY button twice to lower one of the
platens.
Figure 60
811 Only: Press the STANDBY button twice to lower
the center platen. Apply grill cleaner to both sides of
the center platen.
Step 27
Lightly scrub the outer edges of the right and left
platens.
Step 28
Step 22
Press the STANDBY button twice to lower one of the
platens.
Apply grill cleaner to the inner edges of the right and
left platens.
811 Only: Press the STANDBY button twice to lower
the center platen. Lightly scrub both sides of the
center platen.
Step 23
Press the RAISE button to raise the lowered platen.
Step 29
Lightly scrub the inner edges of the right and left
platens.
Step 24
Lightly scrub the front side of the platens and the
bottom of the platen handles with the non-abrasive
pad until all soil has been liquified by the grill
cleaner. For stubborn soils, apply additional grill
cleaner and lightly scrub. Do not rinse the platens
at this time.
Step 30
Press the RAISE button to raise the lowered platen.
Step 31
With a clean, sanitizer-soaked grill cloth, rinse the
front, sides, and back of the platen surfaces.
110610
33
Model 811, 813, 819, 821 Series
Operating Procedures
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Step 32
Step 34
With a clean, sanitizer-soaked grill cloth, rinse the
bottom of the platen handles, and the front, sides,
and back of the platen surfaces.
Press the STANDBY button twice to lower one of the
platens.
811 Only: Press the STANDBY button twice to lower
the center platen. With a clean, sanitizer-soaked grill
cloth, rinse both sides of the center platen.
Step 35
With a clean, sanitizer-soaked grill cloth, rinse the
inner edges of the right and left platens.
Step 36
Press the RAISE button to raise the lowered platen.
Step 37
With a clean, sanitizer-soaked grill cloth, wipe the
exterior of all the platens, especially behind the rear
of the upper platens (next to the arm assembly).
Step 38
Starting at the back of the lower grill, spread the
remaining grill cleaner over the entire surface. Do
not scrub while applying product.
Figure 61
Step 39
Lightly scrub the surface with the non-abrasive pad
until all soil has been liquified by the grill cleaner.
Step 33
With a clean, sanitizer-soaked grill cloth, rinse the
platen cook surfaces.
Figure 63
Note: The rear of the upper platen, as well as the
tubular arm, can easily be wiped from the front of the
unit. If cleaning is performed on a daily basis, there
should be no carbon build-up.
Figure 62
130201
34
Operating Procedures
Model 811, 813, 819, 821 Series
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IMPORTANT!
To avoid damaging the grill:
DO NOT use a jet of water to clean or rinse
S
S
S
Never use grill screens on the upper platen
or the lower grill surface.
the grill.
Never use any abrasives or cleaners other
than the approved cleaner.
DO NOT use cold water or ice to cool the
upper platen or the lower cook surface.
Never allow the grill scraper or the abrasive
cleaning materials to come in contact with
the release sheet.
Failure to follow these instructions may result in:
Step 41
Pour a small amount of lukewarm water on a clean,
sanitizer-soaked grill cloth, while holding it over the
lower grill surface. Wipe the lower grill surface until
all residue is removed.
S
S
S
serious electrical shock
burns from hot steam
liquid collecting inside the grill and
destroying electrical components
S
damaged cook surfaces
Step 40
Carefully pour warm water on the lower grill surface,
starting from the back to the front. Use the squeegee
to remove the cleaner from the grill surface.
Figure 65
IMPORTANT! Step 42 must be performed
using the grill cleaning pad and holder identified
on page 15 ONLY. Using any other pad and holder
will damage the release sheet.
Note: Contact your local Taylor Distributor to
purchase the correct grill cleaning pad and holder.
(See page 15.)
Figure 64
35
Model 811, 813, 819, 821 Series
Operating Procedures
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Step 42
Step 46
Place the release sheets flat on the lower grill
surface. Gently clean both sides of the sheets with
an approved high temperature grill cleaner and the
grill cleaning pad and holder.
Remove and empty the grease cans.
Figure 68
Step 47
Wash, rinse, and reinstall the grease cans.
Figure 66
Step 48
Wipe all areas with a clean, sanitizer-soaked grill
cloth.
Step 43
Rinse both sides of the release sheets with a clean,
sanitizer-soaked grill cloth.
Step 49
Wipe all exterior panels.
24 Hour Stores Only:
Step 48
Re-install the release sheets on the opposite side
than previously used. Secure the sheets with the
release sheet clips and retainers. Start up the grill
per instructions starting on page 17.
Figure 67
Step 44
Place the release sheets on a clean, sanitized, flat
surface to air dry overnight.
Step 45
Wipe the lower grill surface with a clean,
sanitizer-soaked grill cloth. Repeat until no visible
soil remains.
Figure 69
130107
36
Operating Procedures
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Step 51
Non-24 Hour Stores Only:
Leave the upper platens in the OPEN position
overnight.
Step 50
Apply a light coat of vegetable oil to the entire lower
grill surface.
Step 52
Place the power switch in the OFF position.
Figure 70
Figure 71
120830
37
Model 811, 813, 819, 821 Series
Operating Procedures
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Section 7
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
REMEDY
1. One side of the grill will not
heat. The control will display
the message, “PROBE
FAULT”.
a. One power connection is not
connected.
a. Check the power connection.
b. The restaurant circuit breaker
has tripped.
b. Reset the restaurant circuit
breaker.
c. The contactor is faulty.
c. Call a service technician.
d. Call a service technician.
e. Call a service technician.
f. Call a service technician.
a. Call a service technician.
d. The heater is faulty.
e. The high limit switch is faulty.
f. The solid state relay is faulty.
a. The interface board is faulty.
2. One heat zone will not heat.
The display reads “TOO
COOL”.
b. The solid state relay is faulty.
c. The control harness is faulty.
a. The interface board is faulty.
b. Call a service technician.
c. Call a service technician.
a. Call a service technician.
3. One of the heat zones is
overheating. The display reads
“TOO HOT”.
b. The solid state relay is faulty.
b. Call a service technician.
a. Reset the circuit breaker.
4. The grill will not turn on when
power switch is placed in the
ON position.
a. The restaurant circuit breaker
has been tripped.
b. The control cord is not
connected properly.
b. Reconnect the cord.
c. The fuse in the control box is
faulty.
c. Call a service technician.
d. Call a service technician.
d. The power switch is faulty.
5. The upper platen will not stay
in the STANDBY mode, but will
stay in the COOK position.
a. Incorrect use of the STANDBY
button.
a. Press STANDBY button within
five seconds of lowering the
platen into the COOK position.
b. Faulty wire connections.
b. Call a service technician.
120521
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Troubleshooting Guide
Model 811, 813, 819, 821 Series
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PROBLEM
PROBABLE CAUSE
REMEDY
6. The upper platen will not stay
in the COOK or STANDBY
position.
a. Temperature is insufficient to
satisfy the indicator LED's.
a. Wait until the indicator LED's
turn green.
b. The control harness is faulty.
c. The interface board is faulty.
d. The latch switch is faulty.
b. Call a service technician.
c. Call a service technician.
d. Call a service technician.
e. Call a service technician.
f. Call a service technician.
g. Call a service technician.
e. The latch solenoid is faulty.
f. The processor control is faulty.
g. The pneumatic system is
faulty.
7. The upper platen will not stay
in the COOK position, but will
stay in the STANDBY mode.
a. The product is out of
specification.
a. Product must be within
specification (proper thickness,
shape, etc.).
b. The processor control is not set b. Call a service technician.
properly.
8. The upper platen opens too
rapidly.
a. The orifice/check valve is
incorrect or missing.
a. Call a service technician.
9. The display reads “PLATEN
NOT LATCHED”.
a. The pneumatic system is
faulty.
a. Call a service technician.
b. The latch switch is faulty.
c. The latch solenoid is faulty.
a. The arm bearings are dirty.
b. Call a service technician.
c. Call a service technician.
a. Call a service technician.
10. The display reads “UPPER
PLATEN STUCK”.
b. The air cylinder is faulty.
b. Call a service technician.
c. Call a service technician.
c. Plugged air lines to cylinders.
120521
39
Model 811, 813, 819, 821 Series
Troubleshooting Guide
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PROBLEM
PROBABLE CAUSE
REMEDY
11. The platen will not lower to
preset gap height.
a. Excessive carbon build-up on
the shields.
a. Follow closing procedures to
properly clean and remove
carbon build-up from the
shields.
b. Defective motor interface
board.
b. Call a service technician.
c. Loose harness connections.
c. Call a service technician.
d. Call a service technician.
d. Defective main display
controller.
e. Defective motors and cables.
a. The release sheet is worn.
b. Incorrect cooking time.
e. Call a service technician.
a. Replace the release sheet.
12. The product is under-cooked
or overcooked.
b. Reset the processor control for
the correct time.
c. Incorrect temperature setting.
c. Adjust the processor control to
the proper setting.
d. The upper platen or lower grill
surface is not clean and/or has
carbon build-up.
d. Follow closing procedures to
properly clean the upper platen
and the lower grill surface and
to remove carbon build-up.
e. There is a grease or carbon
build-up on the bottom of the
upper platen handles.
e. Follow closing procedures to
properly clean and remove
carbon build-up from the
bottom of the platen handles.
f. The preset gap height is
incorrect.
f. Call a service technician.
g. Call a service technician.
g. The heating zone is not
heating.
130201
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Troubleshooting Guide
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PROBLEM
PROBABLE CAUSE
REMEDY
13. The product is not cooking
evenly.
a. The upper platen or lower grill
surface is not clean and/or has
carbon build-up.
a. Follow closing procedures to
properly clean the upper platen
and the lower grill surface and
to remove carbon build-up.
b. There is a grease or carbon
build-up on the bottom of the
upper platen handles.
b. Follow closing procedures to
properly clean and remove
carbon build-up from the
bottom of the platen handles.
c. The release sheet is worn.
c. Replace release sheet.
d. The product is out of
specification.
d. Product must be within
specification (proper thickness,
shape, etc.).
e. The platen is not level.
e. Call a service technician.
f. Call a service technician.
f. The preset gap height is
incorrect.
g. Air pressure is not high
enough.
g. Call a service technician.
a. Call a service technician.
14. The display reads “PROBE
OPEN” and displays the
specific zone.
a. The thermocouple or the
thermocouple interface board
is faulty.
15. The display reads “HOME
SWITCH STUCK ON.”
a. Two sided cooking options are
blocked.
a. Turn the control off and then
back on to clear the fault.
b. Defective stepper motor.
b. Call a service technician.
c. Call a service technician.
c. Defective stepper motor wire
harness.
d. Defective home switch.
e. Defective motor control.
a. Defective motor control.
d. Call a service technician.
e. Call a service technician.
a. Call a service technician.
16. The display reads “HOME
SWITCH NOT SEEN.”
b. Defective stepper motor.
b. Call a service technician.
c. Call a service technician.
c. Defective stepper motor wire
harness.
d. Defective home switch.
e. Broken platen cable.
d. Call a service technician.
e. Call a service technician.
130201
41
Model 811, 813, 819, 821 Series
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GAS ZONES ONLY
PROBLEM
PROBABLE CAUSE
REMEDY
1. The display reads “BLOWER
FAILURE”.
a. The blower is faulty.
a. Call a service technician.
b. The pressure switch is faulty.
b. Call a service technician.
2. The burner will not light. The
display reads “IGNITION
FAILURE”.
a. The quick disconnect gas hose
is not fully engaged.
a. Re-engage the quick
disconnect.
b. The manual shutoff valve is in
the OFF position.
b. Turn the valve to the ON
position.
c. Air is in the gas hose.
c. Wait 5 minutes before
relighting.
d. The processor control is faulty.
d. Call a service technician.
e. Call a service technician.
e. The spark ignition module is
faulty.
f. The gas solenoid is faulty.
g. The electrode is faulty.
h. The interface board is faulty.
a. The electrode is faulty.
f. Call a service technician.
g. Call a service technician.
h. Call a service technician.
a. Call a service technician.
3. The burner lights but will not
stay lit.
b. Improper ground.
b. Call a service technician.
a. Call a service technician.
4. The burner lights but the zone
is cool or overheats.
a. The grill is out of calibration.
b. The processor control is faulty.
c. The thermocouple is faulty.
b. Call a service technician.
c. Call a service technician.
42
Troubleshooting Guide
Model 811, 813, 819, 821 Series
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Section 8
Warranty Explanation
Class 103 Parts
Class 512 Parts
The warranty for new equipment Class 512 parts is
five years from the original date of unit installation,
with a replacement parts warranty of twelve months.
The warranty for new equipment Class 103 parts is
one year from the original date of unit installation,
with a replacement parts warranty of three months.
Class 000 Parts
Class 000 parts are considered wear items - no
warranty.
Class 212 Parts
Class *** Parts
The warranty for new equipment Class 212 parts is
two years from the original date of unit installation,
with a replacement parts warranty of twelve months.
See warranty explanation on the back of the
check-out card.
CAUTION: Warranty is valid only if the parts are authorized Taylor parts, purchased from an authorized
Taylor Distributor, and the required service work is provided by an authorized Taylor service technician.
Taylor reserves the right to deny warranty claims on equipment or parts if non-approved parts or refrigerant
were installed in the machine, system modifications were performed beyond factory recommendations, or
it is determined that the failure was caused by neglect or abuse.
121003
43
Model 811, 813, 819, 821 Series
Warranty Explanation
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Section 9
Parts List
130416
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Parts List
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Model 811, 813, 819, 821 Series
Parts List
45
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46
Parts List
Model 811, 813, 819, 821 Series
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Model 811, 813, 819, 821 Series
Parts List
47
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48
Parts List
Model 811, 813, 819, 821 Series
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Model 811, 813, 819, 821 Series
Parts List
49
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50
Parts List
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Model 811, 813, 819, 821 Series
Parts List
51
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52
Parts List
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Model 811, 813, 819, 821 Series
Parts List
53
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54
Parts List
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130416
Model 811, 813, 819, 821 Series
Parts List
55
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56
Parts List
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Model 811, 813, 819, 821 Series
Parts List
57
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58
Parts List
Model 811, 813, 819, 821 Series
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Model 811, 813, 819, 821 Series
Parts List
59
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60
Parts List
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Model 811, 813, 819, 821 Series
Parts List
61
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62
Parts List
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Model 811, 813, 819, 821 Series
Parts List
63
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64
Parts List
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130419
Model 811, 813, 819, 821 Series
Parts List
65
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66
Parts List
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Model 811, 813, 819, 821 Series
Parts List
67
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68
Parts List
Model 811, 813, 819, 821 Series
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Model 811, 813, 819, 821 Series
Parts List
69
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70
Parts List
Model 811, 813, 819, 821 Series
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Model 811, 813, 819, 821 Series
Parts List
71
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72
Parts List
Model 811, 813, 819, 821 Series
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Model 811, 813, 819, 821 Series
Parts List
73
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74
Parts List
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Model 811, 813, 819, 821 Series
Parts List
75
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76
Parts List
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130416
Model 811, 813, 819, 821 Series
Parts List
77
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78
Parts List
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Model 811, 813, 819, 821 Series
Parts List
79
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80
Parts List
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Model 811, 813, 819, 821 Series
Parts List
81
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82
Parts List
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Model 811, 813, 819, 821 Series
Parts List
83
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84
Parts List
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Model 811, 813, 819, 821 Series
Parts List
85
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811
073475-23
8/12
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811
073475-75
3/13
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813
073725-23
9/12
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819
073814-23
7/12
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819
073814-75
3/13
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821
069842-23
7/12
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