TRENDnet Webcam TVIP612WN User Manual

Quick Installation Guide  
TV-IP612WN  
1.01  
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1. Before You Start  
Package Contents  
?TV-IP612WN  
?CD-ROM (Utility and User’s Guide)  
?Multi-Language Quick Installation Guide  
?2 x 2dbi Detachable Antenna  
?Cat. 5 Ethernet Cable (1.5m/5ft.)  
?Mounting Kit  
?Power Adapter (12V DC, 2A)  
System Requirements  
?A computer with a wired network adapter properly installed.  
?CD-ROM Drive  
?VGA Resolution: 800 x 600 or above  
?Web Browser: Internet Explorer (6.0 or higher)  
?Wireless router or Access Point  
?An available DHCP Server –routers usually have a built-in DHCP server  
CPU  
Memory  
Supported Operating Systems  
Windows 7 (32/64-bit)  
1.3GHz or above 1GB RAM or above  
1.3GHz or above 512MB RAM or above  
1.3GHz or above 256MB RAM or above  
Windows Vista (32/64-bit)  
Windows XP (32/64-bit) / 2000  
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2. Hardware Installation and Configuration  
Note:  
1.It is recommended that you configure the IP Camera from a wired computer.  
2.If you would like to use IPViewPro 2.0 software, please install the software by clicking  
the Install IPView Pro 2.0 in the Autorun window and refer to the User's Guide on the  
CD for more information  
1. Insert the Utility CD-ROM into your CD-ROM  
drive.  
2. Click Run autorun.exe (Windows 7/Vista only).  
3. Click Setup Wizard.  
4. Click Next. Then follow the Setup Wizard  
instructions.  
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5. Click Close.  
6. Double click on the SetupWizard icon on your  
desktop.  
7. Attach the antennas to the IP camera.  
8. Connect a RJ-45 network cable from a  
Switch/Router to the Ethernet port on the IP  
Camera.  
9. Connect the Power Adapter to the IP Camera  
and then to a power outlet.  
10. Click Next.  
11. Select the IP camera and click Next.  
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12. Enter your ID and password. Then click Next.  
By default:  
ID: admin  
Password: admin  
13. Configure the Camera Name and Camera  
Time. Click Copy Local Time to automatically  
configure the Camera Time to match your  
computer. Then click Next.  
14. If you would like to change the administrator  
password, click Change Password, enter a  
new password, retype the new password and  
then click Next. Leave Change Password  
unchecked if you do not wish to change the  
password.  
Note: Password is limited to up to 8 characters.  
15. Select DHCP and then click Next.  
16. Click I want to use wireless for the camera  
and then click Next .  
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4
17. Select your wireless network from the  
Available AP dropdown list. If your wireless  
network does not appear, manually enter the  
SSID of your wireless network. If you have  
Encryption enabled, select the Authentication,  
select the Encryption and enter your Key.  
Then click Next.  
18. Click Next.  
19. Please wait while the settings on your cameras  
are being saved.  
20. Select By using wireless and then click Next.  
21. Disconnect the RJ-45 cable. Verify that the  
LINK (RED) LED is lit and then click Next.  
Note: The TV-IP612WN will not work wirelessly until you disconnect the Ethernet cable  
from the back of the camera.  
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22. Please wait while the settings on your  
cameras are being saved.  
23. Click on the following URL or click Link to  
open up the browser configuration.  
24. Enter the User name and Password, and then  
click OK. By default:  
User Name: admin  
Password: admin  
25. Click Live View to view live video.  
26. Right click on the information bar and select  
Install This Add-on for All Users on This  
Computer… (Internet Explorer 8)  
27. Click Install. (Internet Explorer 8)  
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28. Right click on the information bar and select  
Run Add-on (Internet Explorer 6/7).  
29. Click Run (Internet Explorer 6/7).  
30. Live Video will now appear.  
31. Use the command icons to control the IP  
camera.  
Your installation is complete  
For detailed information regarding the TV-IP612WN configuration and advanced settings,  
please refer to the Troubleshooting section, User's Guide on the Utility CD-ROM, or  
Register Your Product  
To ensure the highest level of customer service and support, please take a moment to  
register your product Online at: www.trendnet.com/register  
Thank you for choosing TRENDnet  
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7
Troubleshooting  
1. I inserted the Utility CD-ROM into my computer's CD-ROM Drive but the installation menu  
does not appear automatically. What should I do?  
1. For Windows 7, if the installation menu does not appear automatically, click on the  
Windows Icon on the bottom left hand corner of the screen,, click the “Search programs  
and files” box, and type D:\autorun.exe, where “D” in “D:\autorun.exe” is the letter  
assigned to your CD-ROM Drive, and then press the ENTER key on your keyboard .  
2. For Windows Vista, if the installation menu does not appear automatically, click Start, click  
the Start Search box, and type D:\autorun.exe where "D" in "D:\autorun.exe" is the letter  
assigned to your CD-ROM Drive, and then press the ENTER key on your keyboard.  
3. For Windows XP/2000, if the window does not appear automatically, click Start, click Run  
and type D:\autorun.exe where “D” in “D:\autorun.exe” is the letter assigned to your  
CD-ROM Drive, and then press the ENTER key on your keyboard.  
2. Setup Wizard is unable to detect my camera. What should I do?  
1. Verify that you have followed all the steps in Section 2: Hardware Installation.  
2. Disable any software firewall programs such as ZoneAlarm or Norton Internet Security. If  
you are using Windows 7, Vista or XP disable the built in firewall.  
3. Click on Rescan.  
4. Take a pin or paper clip. Then press on the Reset button on the back on the IP Camera  
for 10 seconds, then let go.  
3. I do not have a DHCP server or DHCP is disabled on my network and I am unable to  
configure the TV-IP612WN. What should I do?  
1. Go to the TCP/IP settings on your computer and assign a static IP address on your  
computer's network adapter in the subnet of 192.168.10.x. Since the default IP address of  
the TV-IP612WN is 192.168.10.30, do not assign a static IP address of 192.168.10.30 on  
your computer's network adapter.  
2. Open Internet Explorer and enter http://192.168.10.30 into the address bar.  
4. The Image is blurry. How can I adjust the focus on the Internet camera?  
If you have manual focus enabled in the IP camera's browser configuration, you can press  
the plus or minus sign. Selecting auto focus will automatically adjust the focus on the IP  
camera.  
5. When I click on Live View the image does not load?  
1. Make sure that you are using a browser that supports Active X.  
2. Make sure that ActiveX is installed. See steps 20 to 23 in Section 2: Hardware  
Installation and Configuration.  
6. How do I connect the TV-IP612WN to my wireless router or access point?  
Make sure that you configure the camera to have the same SSID, encryption mode and key  
(if enabled). Follow the instructions in section 2 to configure the camera with the SSID and  
encryption key.  
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7. After I successfully configured the TV-IP612W to match my wireless network settings, I  
can not connect to the camera.  
1. Verify that the wireless settings match your wireless network settings.  
2. Verify in the wireless section of the browser configuration that the Enable option  
is checked.  
3. Make sure to disconnect the Ethernet cable from the camera and verify that the  
LINK LED is blinking red.  
8. I forgot my password. What should I do?  
Take a pin or paperclip and press the reset button on the back of the unit for 15 seconds.  
This will return settings back to factory defaults. Open up the SetupWizard program to find  
out the IP address of the camera (see step 11 in Section 2: Hardware Installation and  
Configuration. If you do not have a DHCP server on your network, the default IP address is  
192.168.10.30. The default administrator ID and password is admin.  
If you still encounter problems or have any questions regarding the TV-IP612WN, please contact  
TRENDnet's Technical Support Department.  
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9
Wireless Tips  
The following are some general wireless tips to help minimize the impact of interference within an  
environment.  
Assign your network a unique SSID  
Do not use anything that would be identifying like “Smith Family Network”. Choose  
something that you would easily identify when searching for available wireless networks.  
Do not turn off the SSID broadcast  
The SSID broadcast is intended to be on and turning it off can cause connectivity issues.  
The preferred method of securing a wireless network is to choose a strong form of encryption  
with a strong and varied encryption key.  
Note: after setting up the SSID, encryption type and encryption key/passphrase, please  
make a note of them for future reference. You will need this information to connect your  
wireless computers to the wireless router/access point.  
Change the channel  
Most wireless access points and routers are defaulted to channel 6. If you have a site survey  
tool that will display the channels you can plan your channel selection around neighboring  
access points to minimize interference from them. If your site survey tool does not display  
the channel try using channels 1 or 11.  
If using 802.11n you should be securing the network with WPA2 security.  
Note: Due to Wi-Fi certification considerations if you choose WEP, WPA or WPA2-TKIP  
encryption this device may operate in legacy wireless mode (802.11b/g). You may not get  
802.11n performance as these forms of encryption are not supported by the 802.11n  
specification.  
Please also make sure that the wireless hardware is not placed in any type of shelving or  
enclosures.  
Avoid stacking hardware on top of each other to prevent overheating issues. Maintain  
enough free space around the hardware for good ventilation and airflow. There should also  
be plenty of free space around the antennas to allow the wireless signal to propagate.  
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There are a number of other environmental factors that can impact the range of wireless devices.  
1. Adjust your wireless devices so that the signal is traveling in a straight path, rather than at  
an angle. The more material the signal has to pass through the more signal you will lose.  
2. Keep the number of obstructions to a minimum. Each obstruction can reduce the range of  
a wireless device. Position the wireless devices in a manner that will minimize the amount  
of obstructions between them.  
3.Building materials can have a large impact on your wireless signal. In an indoor  
environment, try to position the wireless devices so that the signal passes through less  
dense material such as dry wall. Dense materials like metal, solid wood, glass or even  
furniture may block or degrade the signal.  
4. Antenna orientation can also have a large impact on your wireless signal. Use the wireless  
adapter's site survey tool to determine the best antenna orientation for your wireless  
devices.  
5. Interference from devices that produce RF (radio frequency) noise can also impact your  
signal. Position your wireless devices away from anything that generates RF noise, such  
as microwaves, HAM radios, Walkie-Talkies and baby monitors.  
6. Any device operating on the 2.4GHz frequency will cause interference. Devices such as  
2.4GHz cordless phones or other wireless remotes operating on the 2.4GHz frequency  
can potentially drop the wireless signal. Although the phone may not be in use, the base  
can still transmit wireless signal. Move the phone's base station as far away as possible  
from your wireless devices.  
If you are still experiencing low or no signal consider repositioning the wireless devices or  
installing additional access points. The use of higher gain antennas may also provide the  
necessary coverage depending on the environment.  
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