FindMe™
User Guide
About FindMe™
Configuring your FindMe™ Account
About FindMe™
Accessing the FindMe Configuration Page
The FindMe feature allows you as an individual or part of a group to
have a single name on which you can always be called, and to choose
where calls to that name will be routed. You can also determine what
happens if your first choices are either busy or unanswered after a
certain period of time.
To configure your FindMe user account, log in via a web browser as described below:
Go to the FindMe link provided to you
by your system administrator.
This will take you to the Login page.
For example, you could set up your individual FindMe name so that
it will call you on your desktop endpoint first. If there’s no answer
after 10 seconds it will divert the call to your mobile phone, or if your
desktop endpoint is busy it will divert the call to your colleague’s
desktop video unit.
Select User Login.
You will be taken to the User Login page.
Alternatively, you could have a single FindMe name for your team, and
set it up so that all the team members’ desktop video units will ring
when anyone calls the FindMe name.
Enter the Username and Password
provided to you by your system
administrator and select Login.
FindMe User Accounts
Each FindMe name has an associated user account. Your FindMe
user account is set up by your system administrator. Once this has
been done, you can log in to your account via a web interface and
configure it with details of the device(s) on which you want to be
contacted:
You will be taken to the FindMe
Welcome page.
•
•
•
when a call is first placed to your FindMe name
if any or all of your first choice of devices are busy
if all of your first choice of devices are unanswered.
From here you can configure your
FindMe options as either an individual
or a group.
You can update these details as often as you wish.
Individual versus Group FindMe
There are two types of FindMe names: individual and group.
The only difference between the two is what happens if one of the
devices in the initial list is busy.
For individuals, it is assumed that you will only be able to take calls on
one device at a time, therefore if any devices in your Primary list are
busy, the call will immediately divert to the device(s) in your Busy list.
For groups, it is assumed that more than one person is available to
take calls, so the call will only divert to the device(s) in the Busy list if
all devices in the Primary list are engaged.
It is possible for your to have a telephone number which
people can dial from their mobile phone or from a ISDN line
that will route calls to your FindMe. This will depend on your
network configuration and must be set up by your system
administrator; contact them for more information.
D1408803—JULY 2008
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