TANDBERG Computer Monitor D50104 15 User Manual
Health Care System III  
User Manual  
Sofware Version B4  
D50104-15  
This document is not to be reproduced in whole or in part  
without the permission in writing from:  
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Health Care System III  
Trademarks and Copyright  
COPYRIGHT © 2001, TANDBERG  
1860 Michael Faraday Drive, Suite 250  
Reston, Virginia, USA 20190  
Tel: 703-709-4281, Fax: 703-709-4231  
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be  
reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by  
photocopying, or otherwise, without the prior written permission of TANDBERG.  
Nationally and internationally recognized trademarks and tradenames are property of their respective holders and are hereby  
acknowledged.  
Disclaimer  
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and  
should not be construed as a commitment by TANDBERG.  
The information in this document is believed to be accurate and reliable, however TANDBERG assumes no responsibility or  
liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of  
third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.  
This document was written by the Applications Department of TANDBERG, USA. We are committed to maintaining a high level  
of quality in all our documentation. Towards this effort, we welcome your comments and suggestions regarding the content and  
structure of this document. Please fax or mail your comments and suggestions to the attention of:  
Applications Development Department  
1860 Michael Faraday Drive  
Suite 250  
Reston, VA 20190  
Tel: 703-709-4281, Fax: 703-709-4231  
Environmental Issues  
Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment.  
Our products reduce the need for travel and transport and thereby reduce pollution.  
Our products have either none or few consumable parts (Chemicals, toner, gas, paper).  
Our products are low energy consuming products.  
Battery handling:  
Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment, please follow guidelines on the  
packing material for handling and disposal of the batteries.  
Waste handling:  
No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for  
information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations,  
marking recyclable parts so the waste station can disassemble and re-use these parts.  
Production of products:  
Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are  
recyclable.  
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Health Care System III  
Warning  
While no currently available technology can completely substitute for the in-person physical examination of an  
individual patient or specimen, the TANDBERG products provide high quality, high resolution, long distance  
images. When used properly, these Healthcare products can provide a significant and valuable tool for physicians  
and other medical professionals who are unable to examine a patient or specimen in person. The use and value of  
the system will vary depending on the specific circumstances of the patient’s condition. Ultimately, judgements on  
how this tool should be used must be in the individual discretion of physician supervising the patient’s care.  
For the customers in the USA  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part  
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when  
the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interference at his own expense.  
You are cautioned that any changes or modifications not expressly approved in this manual could void your  
authority to operate this equipment.  
Important safeguards/notices for use in  
the medical environments  
Symbols  
Location  
This Symbol  
Indicates  
1) All the equipment connected to this system  
shall be certified according to Standard  
IEC601-1 or other IEC/ISO/CSA/UL Standards  
applicable to the equipment.  
The equipotential  
terminal which brings  
the various parts of a  
system to the same  
potential.  
Rear panel  
of monitor  
2) When this system is used together with other  
equipment in the patient area*, the equipment  
shall be either powered by an isolation  
transformer or connected via an additional  
protective earth terminal to system ground  
unless it is certified according to Standard  
IEC601-1 and IEC601-1-1.  
Rear panel  
of monitor  
Functional earth  
terminal  
Rear panel of  
monitor and  
power bar  
Attention, consult  
ACCOMPANYING  
DOCUMENTS  
Note: The power outlets provided in the system  
are powered from an isolation transformer.  
*Patient Area  
3) The leakage current could increase when connected to other equipment.  
4) The operator should take precautions to avoid touching the rear panel input and output circuitry and the  
patient at the same time.  
5) The main power switch of the system is not easily accessible. To isolate the system from the mains supply  
remove the mains plug from the wall socket.  
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Health Care System III  
Warning on power connection  
Use a proper power cord for your local power supply. NEVER USE AN EXTENSION CABLE TO POWER  
THE SYSTEM.  
United States  
Hospital Grade  
E41395  
Canada  
Continental Europe  
LP-34A  
Plug type  
Hospital Grade  
LL33182  
LL76662  
10A/125V  
CSA  
Female end  
LS-60  
Cord type  
E41395-A  
10A/125V  
UL  
H05VV-F  
10A/250V  
VDE  
Safety approval  
Minimum cord set rating  
Precautions  
On Safety  
For your protection, please read these safety instructions completely before operating the equipment and  
keep this manual for future reference. The information in this summary is intended for persons who operate  
the equipment as well as repair personnel. Carefully observe all warnings, precautions and instructions on the  
apparatus, or the one described in the operating instructions and adhere to them. Also for your protection, the  
instruction manual for the monitor, LCD display (optional), mobile camera (optional) are provided.  
Operate the unit on 120 or 240 VAC only, as indicated on the nameplate of the system, which is located on  
the side of the housing compartment at the bottom of the cart.  
Should any solid object or liquid fall into the cabinet, unplug the unit and have it checked by qualified  
personnel before operating it any further.  
Unplug the system from the wall outlet during lightning storms or if it is not to be used for several days or  
more.  
To disconnect the system main power cord, pull it out by grasping the plug. Never pull the cord itself.  
The socket-outlet shall be installed near the equipment and shall be easily accessible.  
Be sure to connect the main power cord to a grounded outlet.  
Do not use attachments not recommended by the manufacturer, as they may cause hazards.  
On Installation  
Allow adequate air circulation to prevent internal heat build-up. Do not block any of the ventilation openings  
of the apparatus.  
Do not install the system in a location near heat sources such as radiators or air ducts, or in a place subject to  
direct sunlight, excessive dust, mechanical vibration or shock.  
Route the power cord to avoid it being walked on or pinched by items placed on or against it, paying  
particular attention to the plug, receptacle, and the point where the cord enters the unit.  
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Health Care System III  
On Cleaning  
To keep the system looking brand new, periodically clean it with a mild detergent solution. Never use strong  
solvents such as thinner or benzine, or abrasive cleaners since they will damage the cabinet. As a safety  
precaution, unplug the system before cleaning it. Never attempt to sterilize this unit. If required to be used in  
a sterilized environment, use suitable protective covers.  
On Repacking  
Do not throw away the carton and packing materials. They make an ideal container which to transport the  
system.  
On Mobility  
Before moving the system, ensure that the monitor is secured to the table by the attaching clips.  
Do not use the monitor handles or any other part of the cart to move it. Use only the identified handles on the  
table for this purpose.  
To prevent impact damage to the LCD display while moving the cart, position the display as close as possible  
toward the cart.  
On Storage  
If you need to store the system, ensure that it is stored in a controlled environment* to avoid damage.  
*Controlled environment  
10 - 40°C (50 - 104°F) 10 - 60% relative humidity  
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Health Care System III  
Contents  
Declaration of Conformity ............................................................................................................................................2  
Warning .........................................................................................................................................................................4  
For the customers in the USA ..............................................................................................................................4  
Important safeguards/notices for use in the medical environments .....................................................................4  
Warning on power connection..............................................................................................................................5  
Precautions ....................................................................................................................................................................5  
On Safety ..............................................................................................................................................................5  
On Installation ......................................................................................................................................................5  
On Cleaning .........................................................................................................................................................6  
On Repacking .......................................................................................................................................................6  
On Mobility ..........................................................................................................................................................6  
On Storage ............................................................................................................................................................6  
Introduction................................................................................................................ 12  
At a Glance — The HCS III System...........................................................................................................................13  
Main HCS III Cart ......................................................................................................................................................14  
Camera ...............................................................................................................................................................14  
Microphone ........................................................................................................................................................14  
Monitor ...............................................................................................................................................................14  
LCD Display ......................................................................................................................................................14  
PC (customer supplied) ......................................................................................................................................14  
Keyboard and Mouse (customer supplied) ........................................................................................................15  
Cart .....................................................................................................................................................................15  
Headset and Jack ................................................................................................................................................16  
Rear Interface Panel ...........................................................................................................................................16  
Remote Control ..................................................................................................................................................16  
Network Terminating Units ................................................................................................................................16  
Mobile Camera Cart (optional) ...................................................................................................................................17  
Camera ...............................................................................................................................................................17  
Cart .....................................................................................................................................................................17  
Height Adjustable Camera Arm .........................................................................................................................17  
Installation.................................................................................................................. 19  
Precautions ..................................................................................................................................................................19  
Unpacking ...................................................................................................................................................................19  
Connecting the System ...............................................................................................................................................20  
Rear Interface Panel ...........................................................................................................................................22  
VCR....................................................................................................................................................................22  
To connect a video cassette recorder (VCR) ......................................................................................................22  
Dual ....................................................................................................................................................................23  
ISDN BRI Cables ............................................................................................................................................24  
NET 1 External Network Interface .................................................................................................................24  
PRI Interface ...................................................................................................................................................24  
LAN Cable ......................................................................................................................................................24  
Mobile Camera Cart Cable ..............................................................................................................................24  
Microphone 3 (MIC 3) ....................................................................................................................................25  
Installing a PC ....................................................................................................................................................25  
Main HCS III Cart Microphone .........................................................................................................................25  
Ancillary Equipment ..........................................................................................................................................26  
Cart Adjustments.........................................................................................................................................................27  
Triple-pivot Arm Counterbalance Adjustment ...................................................................................................27  
Monitor Suspension Arm Adjustment ................................................................................................................27  
Operational Considerations.........................................................................................................................................28  
Iris Control and Lighting ....................................................................................................................................28  
Brightness Control .............................................................................................................................................28  
Loudspeaker Volume ..........................................................................................................................................28  
Background ........................................................................................................................................................28  
Guidelines for setting up videoconferencing rooms ..........................................................................................29  
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Health Care System III  
Getting Started ........................................................................................................... 30  
System start-up ...........................................................................................................................................................30  
Welcome menu............................................................................................................................................................30  
Basics ..........................................................................................................................................................................31  
Menu Structure ...........................................................................................................................................................32  
System configuration .........................................................................................................................................33  
ISDN configuration ............................................................................................................................................34  
LAN configuration .............................................................................................................................................34  
Making and ending calls .............................................................................................................................................35  
Making a call ......................................................................................................................................................35  
ISDN call .........................................................................................................................................................35  
LAN call ..........................................................................................................................................................35  
Access Code ....................................................................................................................................................35  
Using sub-address / extension address / MCU password ................................................................................35  
Selecting / setting default quality (bandwidth) ..................................................................................................36  
Selecting / setting default network .....................................................................................................................37  
Answer a call ......................................................................................................................................................37  
End a call ............................................................................................................................................................37  
Correcting keying mistakes ................................................................................................................................37  
Directory .....................................................................................................................................................................38  
Add New Entry ..................................................................................................................................................39  
Delete Entry .......................................................................................................................................................39  
Edit Entry ...........................................................................................................................................................39  
Delete Entry .......................................................................................................................................................39  
Add MultiSite Entry ...........................................................................................................................................40  
Add Site ..............................................................................................................................................................40  
General use ................................................................................................................. 41  
Adjusting volume........................................................................................................................................................41  
View outgoing video (selfview) ..................................................................................................................................41  
Microphone on/off ......................................................................................................................................................41  
Do Not Disturb / Sleep Mode .....................................................................................................................................41  
Controlling the Main Camera .....................................................................................................................................42  
Moving / zooming camera .................................................................................................................................42  
Focusing camera.................................................................................................................................................42  
Selecting video sources...............................................................................................................................................42  
Voice Activated Camera Positioning ..........................................................................................................................43  
Setup ...................................................................................................................................................................43  
Activating ...........................................................................................................................................................43  
Deactivating .......................................................................................................................................................43  
Presets .........................................................................................................................................................................44  
Selecting presets .................................................................................................................................................44  
Storing presets ....................................................................................................................................................44  
Far end camera control (FECC) ..................................................................................................................................44  
Sending/receiving still images ....................................................................................................................................45  
Sending a still image ..........................................................................................................................................45  
Viewing a still image ..........................................................................................................................................45  
Receiving a still image .......................................................................................................................................45  
Requesting a still image .....................................................................................................................................45  
Duo Video ...................................................................................................................................................................46  
Add Duo Video...................................................................................................................................................46  
End a Duo Video call .........................................................................................................................................47  
Controlling camera, changing video source, presets in a Duo Video call..........................................................47  
MultiSite (MCU).........................................................................................................................................................48  
MultiSite cascading ............................................................................................................................................49  
Establishing MultiSite meetings using Directory ..............................................................................................49  
Adding an extra site - dial out ............................................................................................................................50  
Adding an extra site - dial in ..............................................................................................................................51  
Disconnecting sites from a conference...............................................................................................................51  
PC Presenter................................................................................................................................................................52  
PC SoftPresenter .........................................................................................................................................................52  
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Health Care System III  
Web-interface ..............................................................................................................................................................53  
Text Chat / Closed Captioning ...........................................................................................................................53  
Streaming ...........................................................................................................................................................54  
T.120 and other PC applications .................................................................................................................................54  
Advanced use.............................................................................................................. 55  
Main menu ..................................................................................................................................................................55  
Call quality..................................................................................................................................................................56  
Audio ..................................................................................................................................................................56  
Video ..................................................................................................................................................................56  
Natural Video .....................................................................................................................................................56  
VGA Resolutions ...............................................................................................................................................56  
Advanced call quality .........................................................................................................................................57  
Audio ...............................................................................................................................................................57  
Video ...............................................................................................................................................................57  
Resolution........................................................................................................................................................57  
H.331 ...............................................................................................................................................................57  
Status Format...................................................................................................................................................57  
Presentations ...............................................................................................................................................................58  
Presentation Mode ..............................................................................................................................................58  
Duo Video Quality .............................................................................................................................................58  
Duo Video Mode ................................................................................................................................................58  
Duo Video Number ............................................................................................................................................58  
Duo Video / Still Image source ..........................................................................................................................58  
Auto-display still image .....................................................................................................................................59  
Still image filter..................................................................................................................................................59  
Utilities........................................................................................................................................................................59  
Autoanswer ........................................................................................................................................................59  
Far end camera control .......................................................................................................................................59  
Dual Monitor ......................................................................................................................................................59  
Auto-PIP.............................................................................................................................................................59  
Welcome Menu ..................................................................................................................................................60  
Continuous Presence ..........................................................................................................................................60  
MCU status line..................................................................................................................................................60  
System Name .....................................................................................................................................................61  
MCU services .............................................................................................................................................................61  
Quick Menu ........................................................................................................................................................62  
When connected to an MCU ...........................................................................................................................62  
When MultiSite ...............................................................................................................................................62  
Request floor ......................................................................................................................................................62  
Release floor.......................................................................................................................................................62  
Terminal Names .................................................................................................................................................62  
View site # ..........................................................................................................................................................62  
End view.............................................................................................................................................................62  
Chair control.......................................................................................................................................................63  
Take chair ........................................................................................................................................................63  
Release chair ...................................................................................................................................................63  
Floor to site #...................................................................................................................................................63  
Release Floor To Site.......................................................................................................................................63  
Disconnect site # .............................................................................................................................................63  
Terminate meeting ...........................................................................................................................................63  
Audio Settings.............................................................................................................................................................64  
Audio Inputs .......................................................................................................................................................64  
Mix Mode ........................................................................................................................................................64  
Level Settings ..................................................................................................................................................65  
Audio Outputs ....................................................................................................................................................65  
Level Settings - Outputs ..................................................................................................................................66  
Echo Control ......................................................................................................................................................66  
Noise Reduction ..............................................................................................................................................66  
Room Size .......................................................................................................................................................67  
Motion .............................................................................................................................................................67  
Automatic Gain Control (AGC) Settings ...........................................................................................................67  
Tips for improving the echo canceller performance: .........................................................................................68  
Alert Tones & Volume ........................................................................................................................................68  
Alert Speaker ...................................................................................................................................................68  
Restore Audio Defaults ......................................................................................................................................68  
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Health Care System III  
Video Settings .............................................................................................................................................................69  
Camera Tracking Mode ......................................................................................................................................69  
Document Camera ..............................................................................................................................................69  
PC .......................................................................................................................................................................69  
Focus ..................................................................................................................................................................69  
Brightness...........................................................................................................................................................69  
Whitebalance ......................................................................................................................................................69  
Video Name ........................................................................................................................................................70  
VGA Settings .....................................................................................................................................................70  
VGA Out .........................................................................................................................................................70  
VGA Out Quality ............................................................................................................................................70  
VNC Settings .....................................................................................................................................................71  
Address ............................................................................................................................................................71  
Display Number ..............................................................................................................................................71  
Password..........................................................................................................................................................71  
Start using VNC ..............................................................................................................................................71  
Terminal Settings ........................................................................................................................................................72  
Network Configuration ...............................................................................................................................................72  
ISDN-BRI Settings.............................................................................................................................................73  
ISDN Switch Type...........................................................................................................................................73  
Line Setup .......................................................................................................................................................74  
Advanced ISDN settings .................................................................................................................................75  
ISDN-PRI Settings .............................................................................................................................................76  
Number ............................................................................................................................................................76  
PRI Switch Type ..............................................................................................................................................76  
Channel Hunting .............................................................................................................................................77  
Line Settings ....................................................................................................................................................78  
Advanced ISDN Settings ................................................................................................................................78  
Advanced ISDN-PRI Settings .........................................................................................................................78  
Leased E1/T1 Settings........................................................................................................................................79  
Network Interface ............................................................................................................................................79  
Max Channels ..................................................................................................................................................79  
Start Channel ...................................................................................................................................................79  
T1 Line Coding ...............................................................................................................................................79  
Line Settings ....................................................................................................................................................79  
External network settings ...................................................................................................................................79  
Call control ......................................................................................................................................................80  
Network clocking ............................................................................................................................................80  
LAN Settings ..............................................................................................................................................................81  
Streaming ...........................................................................................................................................................81  
Address ............................................................................................................................................................81  
Address Port ....................................................................................................................................................81  
TTL/Router Hops ............................................................................................................................................81  
Streaming Source ............................................................................................................................................81  
Allow Remote Start .........................................................................................................................................81  
Announcements ...............................................................................................................................................82  
Video Rate .......................................................................................................................................................82  
Password..........................................................................................................................................................82  
Start/Stop Streaming .......................................................................................................................................82  
How to view streaming ...................................................................................................................................82  
H.323 Settings ....................................................................................................................................................82  
E.164 alias .......................................................................................................................................................82  
Use Gatekeeper................................................................................................................................................82  
Gatekeeper IP-address .....................................................................................................................................82  
H.323 Prefix ....................................................................................................................................................83  
Register............................................................................................................................................................83  
Advanced H.323 Settings ...................................................................................................................................83  
IP Precedence ..................................................................................................................................................83  
IP Type of Service (TOS) ................................................................................................................................83  
RSVP ...............................................................................................................................................................83  
NAT .................................................................................................................................................................84  
NAT Address ...................................................................................................................................................84  
IP Settings...........................................................................................................................................................84  
IP-assignment ..................................................................................................................................................84  
IP-address ........................................................................................................................................................84  
IP-subnet mask ................................................................................................................................................84  
Gateway ...........................................................................................................................................................85  
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Health Care System III  
Ethernet Speed.................................................................................................................................................85  
Restart ................................................................................................................................................................85  
SNMP Settings ...................................................................................................................................................85  
SNMP Trap Host .............................................................................................................................................85  
SNMP Community ..........................................................................................................................................85  
Call Settings ................................................................................................................................................................86  
Incoming MCU calls ..........................................................................................................................................86  
Incoming telephone calls....................................................................................................................................86  
Fallback to telephony .........................................................................................................................................86  
Access Code .......................................................................................................................................................86  
Encryption ..........................................................................................................................................................87  
Max Call Length ................................................................................................................................................87  
Network Profiles ................................................................................................................................................87  
Dataport configuration ................................................................................................................................................88  
Dataport 1 ...........................................................................................................................................................88  
Data mode .......................................................................................................................................................88  
Control mode ...................................................................................................................................................88  
Modem mode...................................................................................................................................................88  
T.120 ................................................................................................................................................................88  
Dataport 2 ........................................................................................................................................................89  
Language .....................................................................................................................................................................89  
Software Options ........................................................................................................................................................89  
Diagnostics..................................................................................................................................................................90  
System info.........................................................................................................................................................90  
Channel status ....................................................................................................................................................90  
Call status ...........................................................................................................................................................91  
Restore defaults ..................................................................................................................................................91  
Test subsystem....................................................................................................................................................92  
Far End Loop (ISDN only)..............................................................................................................................92  
System Selftest ................................................................................................................................................92  
View current settings ..........................................................................................................................................92  
Appendix 1.................................................................................................................. 93  
Connecting the HCS III to ISDN using Network Adapters ........................................................................................93  
Connecting .........................................................................................................................................................93  
Configuring ........................................................................................................................................................93  
Appendix 2.................................................................................................................. 94  
Using Telesync TS-256 SW56/ISDN adapter ....................................................................................................94  
Connecting .........................................................................................................................................................94  
Configuration of Telesync Adapter ....................................................................................................................94  
Configuration of the system ...............................................................................................................................94  
How to call .........................................................................................................................................................94  
Appendix 3.................................................................................................................. 95  
Connecting the system to PRI/T1 ...............................................................................................................................95  
Using CSU adapter .............................................................................................................................................95  
Connecting to Adtran T1 ESF CSU ACE...........................................................................................................95  
Configuration of the system ...............................................................................................................................95  
Configuration of Adtran T1 ESF CSU ACE ......................................................................................................96  
Appendix 4.................................................................................................................. 97  
Environmental considerations.....................................................................................................................................97  
Iris control and lighting ......................................................................................................................................97  
Background ........................................................................................................................................................97  
Loudspeaker volume ..........................................................................................................................................97  
Appendix 5.................................................................................................................. 98  
Using the file system...................................................................................................................................................98  
Appendix 6: Access Code .......................................................................................... 99  
Technical Description .............................................................................................. 100  
Abbreviations ........................................................................................................... 103  
Index ......................................................................................................................... 104  
Servicing ................................................................................................................... 106  
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Introduction  
Health Care System III  
Introduction  
This User Manual is provided to help you make the best use of your TANDBERG system. The system offers  
superior quality audio and video in a fully-featured unit.  
Main Features:  
• Supports videoconferencing via both IP and ISDN networks.  
• Selection of up to 3 Mbps call quality.  
• Built-in MultiSiteTF *- a maximum of 5 sites including a minimum of 1 telephone call can participate in  
joint meetings, each benefiting from the same superb audio and video quality. Both Continuous Presence  
and Voice Switched mode is supported. A combination of ISDN and IP participants is possible. The  
TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an ISDN  
connection).  
• Embedded encryption for call privacy and security.  
• Natural Presenter Package* consisting of:  
Duo VideoTF - allows participants at the far end to simultaneously watch a presenter on one screen and a  
live presentation on the adjoining screen.  
Digital ClarityTF - participants enjoy presentations of exceptionally high quality resolution video.  
PC PresenterTF - an easily accessible PC connection plug.  
PC SoftPresenterTF - show PC images via your LAN connection.  
• Natural VideoTF - 60 fields per second true interlaced picture.  
• DownspeedingTF - if channels are dropped during a videoconferencing session, the connection is  
automatically maintained without interruption.  
• Streaming – allows broadcasting of audio/video via an IP network.  
• W.A.V.E (Wide Angle View) Camera - delivers the widest angle of view in the industry.  
• Natural Audio ModuleTM - specifically designed for videoconferencing, this audio system creates an  
exceptionally realistic environment.  
• Web-interface for streaming, text chat/closed captioning, system management, diagnostics and software  
uploads.  
•
Worldwide compatibility with other standards-based videoconferencing systems.  
IN THIS GUIDE, WE’VE INCLUDED  
HELPFUL TIPS AND NOTES. THEY  
APPEAR LIKE THIS ONE.  
TIP  
* - option. To check which options are installed, press MENU and the Quick key ‘System Info’.  
TF- TANDBERG first.  
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Health Care System III  
Introduction  
At a Glance — The HCS III System  
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Introduction  
Health Care System III  
Main HCS III Cart  
Camera  
The main WAVE (wide angle view) camera is mounted on top of the monitor and is continent specific  
(NTSC for North America or PAL for Europe). It is a high quality colour camera with a fast pan/tilt/zoom  
action. The camera is controlled by the system’s infrared remote control which operates pan/tilt, focus and  
zoom. You can pre-store up to ten camera positions using the remote control.  
Microphone  
The standard TANDBERG HCS III Healthcare videoconferencing system is designed as a portable  
diagnostics aid and communication tool that can be moved from examination room to examination room  
within a medical facility. As such, it is intended for use where the person talking is within about 6 to 10 feet  
of the system, and is in front of the system. Sometimes however, circumstances will require that the HCS III  
be used in larger rooms, and/or with people speaking further away from it. In these instances, Tandberg  
recommends using the “external microphone” supplied with the system.  
Monitor  
The monitor displays the far-end and near-end videoconferencing sites. The monitor is also used for  
displaying the HCS III menus, on-screen help, video from connected video sources and still video images.  
When the monitor is used for any HCS III function, Line B must be selected on the monitor’s control panel.  
The monitor is suspended by the cart to allow swivel and tilt adjustment. If the cart is to be moved, the  
monitor must be secured to the table below it using the attaching clips that are mounted at the rear of the  
table.  
Warning  
For more information concerning the mobility of the system, see Precautions on pages 5 and 6.  
LCD Display  
The LCD display is used for dual monitor mode and the customer supplied PC. It supports 16 million colours  
in VGA, SVGA, and XGA pixel formats. It has anti-glare coating and is mounted on a fully adjustable arm  
that allows for easy viewing. Controls for the display are located at the bottom of the front panel. Refer to the  
LCD User Manual for further information.  
PC (customer supplied)  
The customer supplied PC (with video capture card, if required) is placed on the shelf just below the utility  
drawer. All the required audio, video, and communication cables for the computer are permanently installed  
on the cart. A desktop (not tower) style PC is intended for placement on the shelf. Other specifications for  
this PC are based on customer requirements and not the HCS III system.  
Warning  
The safety of the system could be compromised if the PC is not certified  
and installed as per indicated under the Warning section on pages 4 and 5.  
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Health Care System III  
Keyboard and Mouse (customer supplied)  
Introduction  
The customer supplied keyboard is placed within the retractable tray below the table top. The customer  
supplied mouse can be placed on the table top or the mouse tray that is retractable from beneath the left or  
right side of the keyboard tray. When moving the cart, store the mouse behind the keyboard, retract the  
mouse tray and retract the keyboard tray fully under the table.  
Cart  
The cart is designed to house all the equipment in a minimal amount of space. Its large wheels provide quick  
and easy mobility. To move cart, use the handles underneath the front of the table top. To keep the cart in  
place, press the foot locks on each wheel.  
Warning  
For more information concerning the mobility of the system, see Precautions on pages 5 and 6.  
The cart supports the monitor, camera, and microphone with an adjustable arm that allows their movement  
after the cart has been locked in place. Rubber padding on the monitor support post protects the monitor in  
case it is pushed against the post. An Allen key is stored on top of the monitor in case the supporting arm  
needs adjustment. The same Allen key can also be used for adjusting the LCD display mounting arm, and the  
camera mounting arm on the optional mobile camera cart.  
The ancillary equipment shelf and utility drawer assembly is positioned at a standard height between the  
computer shelf and keyboard tray. The utility drawer can be locked to provide a safe storage area. It normally  
contains the documentation for the HCS III components from the various manufacturers.  
The computer shelf is positioned just below the utility box. The shelf is covered with a shock absorbing pad  
to keep the PC steady when the cart is moved. The pad should not be removed. A four receptacle power bar is  
located at the rear of the shelf, and has hospital grade type receptacles for North America or IEC type  
receptacles for Europe. It can supply a maximum of 480 watts to the customer supplied PC, VCR and other  
hospital approved ancillary equipment. Power to the bar is supplied by the isolation transformer located at  
the bottom of the cart.  
Warning  
The safety of the system could be compromised if the ancillary equipment is not  
certified and installed as per indicated under the Warning section on pages 4 and 5.  
The system electronics are located within the enclosed area at the bottom of the cart. There are no user  
serviceable parts inside. There is a main power switch on the isolation transformer at the bottom of the cart  
that is not considered user accessible, and is normally left on. In North America, the main power cable uses a  
hospital grade plug. The main HCS III cart provides a grounding stud at the bottom left corner of the  
monitor’s rear panel (refer to the Sony monitor user manual).  
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Introduction  
Health Care System III  
Headset and Jack  
The headset can be used as an alternative to the main system speakers. When the headset is plugged into the  
jack that is mounted on the cart post above the computer shelf, the audio is cut from the system speakers and  
is routed to the headset. The other system audio outputs are not affected by the operation of the headset.  
Typically, a physician will use the headset to keep all incoming audio private. A headset extension cable is  
also supplied so that the headset can be used in conjuction with the optional mobile camera cart.  
Warning  
Use only the Tandberg supplied AKG model K141 headset and extension cable.  
Rear Interface Panel  
The rear interface panel provides the interface to other equipment and the switched digital communications  
network. On the bottom of the panel is a cable wrap bracket. When moving the cart, all cables must be  
wrapped around this bracket and securely fastened.  
Remote Control  
The TANDBERG remote control is used to control all functions of the HCS III.  
Network Terminating Units  
In North America, to use the six ISDN BRI interfaces provided on the main HCS III cart, network  
terminating units must be used to connect the HCS III system the public ISDN network. When network  
terminating units are required, two Inter-Tel Inc. model NT384 are installed within the enclosed area at the  
bottom of the cart. See Appendix 1 for more information on these units.  
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Health Care System III  
Introduction  
Mobile Camera Cart (optional)  
Camera  
A standard, continent specific (NTSC for North America or PAL for Europe) TANDBERG WAVE camera is  
mounted on a fully adjustable arm on the mobile stand. The camera provides high resolution images with a  
fast pan/tilt/zoom action that is controlled from the Tandberg remote control. Up to ten camera positions can  
be stored. To move the camera, always hold it by the handle and not its body.  
Cart  
The mobile camera cart provides excellent stability, the necessary height for the camera, and allows for easy  
movement in confined areas. A large handle is provided midway along the main support post. Five castors  
are used for stability and two of them can be locked by stepping on the foot lock. The bar above three of the  
castors is provided for a foot rest.  
A shelf is provided for holding other hospital approved specialized cameras for attaching to medical devices  
such as otoscopes, opthalmascopes, etc. To securely hold various sized equipment, the width of shelf is  
adjustable by loosening and tightening the two large thumbnuts underneath the shelf. The back of the shelf is  
also used for holding the mobile camera remote control.  
The hospital approved equipment that is used with the mobile cart must be plugged into either the power bar  
within the main HCS III cart, or into the same receptacle that the power cord of the main HCS III cart is  
plugged into.  
A microphone/video connection box located at the back of the shelf, provides one video input connection and  
one microphone connection. A short video cable is provided to attach a medical device on the shelf to the  
video input connector. The microphone input is typically used for a microphone that is clamped to the cart  
handle, such as that provided in the optional microphone package (described in next section).  
The box at the bottom of the cart holds the connectors for the main unit-to-unit cable, as well as the mobile  
camera control device.  
Height Adjustable Camera Arm  
The height adjustable camera arm clamp incorporates two  
Arm Clamp  
release handles and provides the camera with approximately  
39 inches of vertical movement. This enables a physician to  
have precise placement of the camera all the way down to the  
height of an examination table.  
Release  
Handles  
Limit Collar  
Cable Holder  
Height  
Adjustable  
Arm Clamp  
Relative to the floor, the height of the camera lens can be  
adjusted from approximately 45 inches (with camera lens  
fully tilted up) to 83 inches.  
Arm Clamp  
Limit Collar  
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Introduction  
Health Care System III  
To adjust the camera arm height, support the arm with one hand and loosen the two release handles only  
enough to permit movement of the arm, and carefully move the arm up or down to the required height.  
Securely tighten both release handles.  
Warning  
Do not loosen the two release handles without supporting  
the arm, as the arm may drop quickly and cause injury.  
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Installation  
Installation  
Precautions  
• Never install telephone wiring during a lightning storm.  
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.  
• Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at  
the network interface.  
• Use caution when installing or modifying telephone lines.  
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote  
risk of electrical shock from lightning.  
• Do not use the telephone to report a gas leak in the vicinity of the leak.  
• The socket outlet shall be installed near to the equipment and shall be easily accessible.  
• Never do any installation of cables without first unplugging the main HCS III cart power cord.  
• 1TR6 network type is not approved for connection directly to the telecommunications network. This  
network type is only to be used behind a PABX.  
• X.21 network type is not approved for connection directly to the telecommunications network. This  
network type is only to be used together with already approved equipment, and is not meant for direct  
connections to the telecommunication networks.  
• V.35/RS-449/RS-366 network type is not approved for connection directly to the telecommunications  
network. This network type is only to be used together with already approved equipment, and is not  
intended for direct connection to the telecommunication networks.  
Unpacking  
The main HCS III cart is delivered in one crate. The optional mobile camera cart is delivered separately, in  
its own crate. The equipment is unpacked as follows:  
1) Remove the steel straps from the crate.  
2) Remove the top cover by lifting it up and off the two side panels.  
3) Remove the outer side panel by lifting it out from the skid and away from the unit. Remove the inner  
side panel the same way.  
4) Remove the unit’s right side Styrofoam packing by carefully pulling it away from the unit along the  
entire height.  
5) Remove the unit’s left side Styrofoam packing by raising the camera arm by 90 degrees so that it is  
horizontal. Do not rotate the display because it must be narrow to fit through the opening in the  
Styrofoam. Carefully pull the Styrofoam away from the unit.  
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Installation  
Health Care System III  
6) Remove the ramp that is located under the unit and place it against the front of the skid. With one person  
holding the left side of the unit, and one person holding the right side of the unit, roll and guide the unit  
off the skid and down the ramp.  
7) We recommend that you store all the packing material specifically designed for this unit, in case the need  
should arise to transport the system to another location.  
The HCS III consists of the following items:  
• Main cart  
• Mobile camera cart (optional)  
• Headset and jack  
The utility drawer on the main cart contains the following:  
• Microphone  
• Remote control  
• Batteries  
• User manuals  
• Short video cable  
• Stick-on cable tie bases and loose cable ties  
Connecting the System  
The following block diagram provides an overview of the cabling connections that are required for the main  
HCS III cart and optional equipment. Before installing the system’s cables and components, make sure that  
the cart’s main power plug is unplugged from any power source.  
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Health Care System III  
Installation  
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Installation  
Health Care System III  
Rear Interface Panel  
NOTE  
IF EQUIPED WITH THE ZENITH LCD DISPLAY, THE DUAL OUT S-VIDEO CONNECTOR WILL NOT BE AVAILABLE  
VCR  
• 1 video input supporting composite signals through a BNC connector (Video In 4 on Codec).  
• 1 video output supporting composite signals through a BNC connector (Video Out 3 on Codec).  
• 1 audio input (line level) via an RCA connector (Audio In 6 on Codec).  
• 1 audio output (line level) via an RCA connector (Audio Out 3 on Codec).  
USE CABLE TIES TO NEATLY SECURE AND STOW CABLES WHEN REQUIRED.  
NOTE  
Warning  
Any equipment that is connected to VCR 1 must be powered from either the cart’s internal  
isolated power bar or an external isolated transformer, as per the requirements indicated on  
pages 4 and 5 under Warning.  
To connect a video cassette recorder (VCR)  
A VCR is used for sending and recording video sequences. When recording, a VCR will record the incoming  
video, the local audio and the audio from the remote side.  
Place a VCR onto the shelf above the utility drawer. Connect the VCR’s power cord to the cart’s isolated  
power bar located at the back of the PC shelf, as follows:  
1) Remove the back panel from the cart’s PC shelf by removing the two screws on the panel’s bottom  
corners, and then removing the two screws on the panel top.  
2) Remove the cable entry cover from the post.  
NOTE  
USE CABLE TIES TO NEATLY SECURE AND STOW CABLES WHEN REQUIRED.  
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Health Care System III  
Installation  
3) Feed the power cord down into the post and out to the power bar. Plug the power cord into the cart’s  
isolated power bar.  
4) Re-install the cable entry cover and the back panel on the cart.  
Connect the VCR cables to VCR on the rear interface panel as follows:  
1) Connect a video cable between Video Out on the VCR and VCR VIDEO IN.  
2) Connect a video cable between Video In on the VCR and VCR VIDEO OUT.  
3) Connect an audio cable between Audio Out on the VCR and VCR AUDIO IN.  
4) Connect an audio cable between Audio In on the VCR and VCR AUDIO OUT.  
vcr  
For playback operation, press  
on the remote control.  
Make sure that ‘Audio6 (VCR)’ is ‘On’ (see ‘Inputs’ in the ‘Audio Settings’ menu). If the audio  
from the VCR is too low, the level can be adjusted in ‘Level Settings’ in ‘Audio Settings’,  
‘Inputs’.  
The audio from the VCR will be sent to the other side and to the local speaker system.  
For most VCRs, the default audio output settings will be set correctly. If adjustments are required, see section  
‘Level Stettings’ in ‘Outputs’, ‘Audio Settings’.  
Dual  
• 1 video output signal through a S-Video connector (Video Out 2 on Codec).  
• 1 video output signal through a BNC connector (Video Out 4 on Codec).  
• 1 audio output (line level) via an RCA connector (LOOP OUT on speaker module).  
NOTE  
USE CABLE TIES TO NEATLY SECURE AND STOW CABLES WHEN REQUIRED.  
IF DUAL MONITOR SETTINGS IS SET TO VGA, NO OUTPUT WILL BE SEEN FROM THE DUAL VIDEO CONNECTORS.  
NOTE  
The format of the video output will be either PAL or NTSC depending on your country’s standard video  
format.  
Warning  
Any equipment that is connected to Dual must be powered from either the cart’s internal  
isolated power bar or an external isolated transformer, as per the requirements indicated on  
pages 4 and 5 under Warning.  
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Installation  
Health Care System III  
ISDN BRI Cables  
Take the six ends of the ISDN BRI cables and verify that they are labelled ISDN 1, 2, 3, 4, 5 and 6.  
Connect ISDN cable No. 1 to the first ISDN socket (S/T-interface) provided by the service provider. This will  
be your main number. Connect ISDN cable No. 2 to the second ISDN socket, ISDN cable No. 3 to the third  
ISDN socket, ISDN cable No. 4 to the fourth socket, ISDN cable No. 5 to the fifth socket and ISDN cable  
No. 6 to the sixth socket.  
North America: The HCS III does have built in network terminators as standard. If your wall socket provides you  
with an ISDN S/T-interface, you will need to bypass network terminating units between your HCS III and the  
ISDN lines, see Appendix 1.  
NOTE  
WRITE DOWN THE NUMBERS ASSOCIATED WITH EACH OF THE ISDN LINES. YOU WILL NEED THEM LATER TO CONFIGURE THE SYSTEM.  
NET 1 External Network Interface  
To connect the HCS III system to a network using the NET 1 connector provided on the Codec, proceed as  
follows:  
Remove the rear interface panel that is fastened with four screws, to gain entry to the Codec.  
Route the required RS366/V35 cables up from the bottom of the cart, through the cable entry hole, and plug  
the connector into the NET connector on the Codec. Tighten the two screws to secure the connector. Use  
cable ties to secure the cable to the cart, to prevent any tension on the cables.  
Connect the other end of the cable to the customer supplied CSU/DSU.  
Re-install the rear interface panel with the four screws.  
PRI Interface  
If you are using the E1/T1 interface, the E1/T1 Port 1 cable must be connected to a CSU unit, see Appendix 3.  
The E1/T1 Port 2 Cable is used to fascilitate the operation of two or more codecs in the same environment,  
using only one incoming T1 PRI line. Refer to Appendix 3 for cabling instructions.  
LAN Cable  
Connect the LAN cable from the LAN port on the rear panel of the main HCS III cart, to a Local Area  
Network. This LAN connection will allow H.323 type calls and control of the codec using a PC with  
standard WWW-browser. See the section on Ethernet Functionality for futher instruction.  
Mobile Camera Cart Cable  
Connect the mobile camera cart cable to the MOBILE connector on the rear panel of the main HCS III cart,  
and fasten the connector with the two thumb screws.  
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Health Care System III  
Installation  
Microphone 3 (MIC 3)  
Connect an additional microphone as required, to this connector. By default, this input is active.  
Installing a PC  
To install a PC on the cart, proceed as follows.  
1) Remove the back panel from the cart’s PC shelf by removing the two screws on the panel’s bottom  
corners, and then removing the two screws on the panel top.  
2) Place the PC on the shelf close to the back, leaving only enough room for the cables between the PC and  
the rear panel of the cart.  
3) Place the keyboard and mouse on their respective shelves and route their cables from the rear of the  
keyboard shelf to the cart post. Remove the cable entry cover from the post and feed the cables down  
into the post and out to the PC. Plug the keyboard and mouse cables into their respective connectors on  
the PC. Re-install the cable entry cover on the post.  
NOTE  
USE CABLE TIES TO NEATLY SECURE AND STOW CABLES WHEN REQUIRED.  
4) Connect the four cables that are permanently installed on the cart to the PC as follows:  
Remove the terminator labelled S-VIDEO TERMINATOR from the cable connector labelled  
PC S-VID IN and connect the cable to the ‘S’ video input on the PC.  
IF THE PC IS EVER REMOVED OR DISCONNECTED, THE S-VIDEO TERMINATOR MUST BE RECONNECTED TO THE PC S-VID IN CABLE.  
NOTE  
Connect the cable labelled PC VGA OUT to the monitor output connector on the PC.  
Connect the cable labelled PC COM PORT to the RS-232 communication connector on the PC.  
Connect the cable labelled PC AUD OUT to the audio output connector on the PC.  
5) Connect the power cable (supplied with PC) from the PC to the power bar at the rear of the PC shelf.  
6) Re-install the back panel on the cart.  
Main HCS III Cart Microphone  
Remove the microphone from its shipping box (stored in utility drawer), and connect it to its receptacle on  
top of the monitor. Snap the body (black area) of the microphone into the mounting adapter. Ensure that the  
low frequency cutoff switch is in the normal position indicated by “ - ”. Slip the windscreen fully onto the  
microphone, and adjust the microphone direction as necessary.  
Adding an external microphone to the HCS III:  
1)  
2)  
Place the table microphone on a flat surface or table.  
Plug the microphone into the microphone connector labelled as Mic 3at the back of the HCS III cart.  
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Health Care System III  
Enable the external microphone within the system setup menu as follows:  
3)  
4)  
5)  
6)  
With the TANDBERG I/R remote control, press the “MENU” button.  
Highlight the Audio Setup option, and press “OK.”  
Highlight the Inputs option, and press “OK.”  
Turn off the Mic 1input. This is to prevent signal cancellation that may occur when a second  
microphone (not in use) picks up the same sounds as that of the “active microphone.”  
Make sure that the Mic 3input is on.  
7)  
8)  
9)  
Still in the Inputs menu, highlight the Level Settingsoption, and press “OK.”  
If using a table microphone, set the gain of Mic 3to “+3.0 dB.”  
10) After setting the gains, press the “MENU” button to exit the menu.  
The system is now ready for use with the external microphone.  
To use the HCS III without the external microphone, unplug the external microphone from the cart. Then re-  
activate the standard microphone by repeating steps 3 to 6 above, except now turn on the Mic 1input.  
Ancillary Equipment  
Warning  
Any ancillary equipment that is to be used with the HCS III must be powered from either the  
cart’s internal isolated power bar or an external isolated transformer, as per the requirements  
indicated on pages 4 and 5 under Warning.  
Install ancillary equipment as follows:  
1) Place equipment onto the shelf above the utility drawer.  
2) Connect the required cables from the ancillary equipment to the rear interface panel. Connect the  
equipment’s power cord to the cart’s isolated power bar located at the back of the PC shelf, as follows:  
i) Remove the back panel from the cart’s PC shelf by removing the two screws on the panel’s bottom  
corners, and then removing the two screws on the panel top.  
ii) Remove the cable entry cover from the post.  
USE CABLE TIES TO NEATLY SECURE AND STOW CABLES WHEN REQUIRED.  
NOTE  
iii) Feed the power cord down into the post and out to the power bar. Plug the power cord into the cart’s  
isolated power bar.  
iv) Re-install the cable entry cover and the back panel on the cart.  
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Installation  
Cart Adjustments  
Triple-pivot Arm Counterbalance Adjustment  
The following procedure applies to the optional LCD display mounting arm and the optional mobile camera  
cart arm.  
A nitrogen gas spring is used to counterbalance the weight of the LCD  
display (or camera). To adjust the weight capacity of the arm, proceed as  
follows:  
Oval cap  
1) Remove the oval cap by prying it off with your thumbnail.  
2) Position the arm at 90 degrees with respect to the cart post.  
For adjustment purposes, a 3/16” hex wrench is stored in a clip behind the  
monitor’s tilt/swivel mechanism.  
3) Take the 3/16” hex wrench and insert it into the hole. Turn the screw  
clockwise to decrease or counterclockwise to increase the weight  
capacity.  
4) Remove the hex wrench and check the arm movement. Repeat the procedure if further adjustment is  
necessary.  
5) When adjustment is complete, re-install the oval cap on the arm and return the wrench to its storage clip  
behind the monitor’s tilt/swivel mechanism.  
Monitor Suspension Arm Adjustment  
To adjust the suspension arm’s counterbalance, proceed as follows:  
1) Lift the monitor to its uppermost position.  
The counterbalance adjustment screw is accessed from the under side of the suspension arm near the monitor  
mounting bracket.  
For adjustment purposes, a 3/16” hex wrench is stored in a clip behind the monitor’s tilt/swivel mechanism.  
2) Take the 3/16” hex wrench and insert it into the access hole. Turn  
the screw clockwise to increase or counterclockwise to decrease the  
counterbalance.  
3) Remove the wrench and check the arm movement. Repeat the  
procedure if further adjustment is necessary.  
4) When finished, return the wrench to its storage clip behind the  
monitor’s tilt/swivel mechanism.  
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Health Care System III  
Operational Considerations  
Iris Control and Lighting  
By default the HCS III camera will use an automatic iris to compensate for changes in lighting. In addition to  
this feature you may further assist the HCS III to maintain the best possible image quality by paying special  
attention to environmental lighting and background colours as described below. Remember the HCS III will  
send live images of yourself and your immediate surroundings.  
• Avoid direct sunlight on the subject matter i.e. yourself, the background or onto the camera lens as this  
will create harsh contrasts.  
• If light levels are too low you may need to consider using artificial lighting. Again, avoid direct  
illumination of the subject matter and camera lens.  
• When using artificial lighting, ‘daylight’ type lamps will produce the most effective results. Avoid  
coloured lighting.  
• Indirect light from shaded sources or reflected light from pale walls, often produces excellent results.  
• Avoid harsh side lighting or strong light from above, for example: strong sunlight from a window or  
skylight, as this may put part or all of the subject matter in shadow or cause silhouetting.  
• If you still have problems with the iris and lighting, manual adjustment of the camera parameters might  
help - see the ‘Video Settings’ menu:  
• If a subject is backlit, e.g. a person in front of a window, it will appear dark. This can be corrected by  
switching on the backlight function (automatic on some cameras).  
• Dim scenes can also be improved by manually adjusting the brightness.  
Brightness Control  
For adjusting brightness, colours or other adjustments of the monitor, you must use the controls monitor’s  
front panel. Adjust the monitor to suit the conditions of the room. More adjustments can be made using the  
on-screen menu. Refer to the monitor’s user manual for more information.  
Loudspeaker Volume  
The audio system uses the built-in high quality loudspeakers and amplifier specifically designed for this  
system. The volume of the audio system is controlled by the volume control keys on the HCS III remote  
control. The volume control on the monitor is not used.  
Background  
The appearance of the picture background is very important but easily overlooked. It is important to  
remember that the camera also shows what’s behind you when in a videoconference. To ensure a suitable  
background we recommend you consider the following:  
• Use a neutral coloured background with a medium contrast and a soft texture, e.g. a plain curtain with no  
heavy patterns or strong colours that may adversely tint the whole scene.  
• Avoid moving backgrounds, for example: curtains in a draught, moving objects, or people walking behind  
you, as this may both reduce image quality and distract the attention of the calling party.  
• Do not place the camera facing a doorway.  
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Health Care System III  
Installation  
Guidelines for setting up videoconferencing rooms  
The following are a set of guidelines to consider when either building a videoconferencing room, or using an  
existing room for videoconferencing.  
Lighting:  
Room:  
- Should be located away from noise  
- Should not have windows  
- Doors should be located off camera - A “diamond”  
shape gives best viewing angles, camera angles, and  
can seat the most people.  
- Low Contrast desired for light intensity. No dark spots.  
- Intensity @ table 800 - 1400 Lux as measured with an Incident lightmeter.  
- Intensity @ back wall: minimum ˚ of that measured at table, Max ∫ of  
that measured at table.  
- Color temperature: Depends upon wall color and camera.  
Typically 3200 - 3600 degrees Kelvin  
- Block sunlight from entering room.  
Lighting:  
Seating Area (Table):  
Type  
Temp  
- Should allow all participants to see Monitors.  
- Should allow camera to “see” all participants.  
- Should allow participants to see each other.  
- Should allow 3 linear feet for each participant.  
- Non-shiny non-patterned preferably light grey surface (if table used).  
Walls:  
Bright Daylight near equator 10 000K to 30 000K  
10 000K  
6 500K  
Metal Halide Lamp  
Verilux Reptile Daylight  
Daylight White Fluorescent 6 300K  
Verilux Full spectrum Fluor 6 280K  
Verilux Reptile D-light  
Average Daylight  
Cool White  
Lite White  
3500K Fluorescent  
Warm White  
5 600K  
5 500K  
4 200K  
4 150K  
3 500K  
3000-3200K  
2 850K  
1 900K  
- Color: Depends on participants skin tones, cameras, and lighting.  
Generally high contrast color desired . Light blue is commonly used.  
- Acoustically reflective surfaces (such as glass or concrete) should be  
covered with curtains or sound treatment.  
Audio:  
- Noise Floor Maximum 50dBC.  
100W Light bulb  
Candlelight  
- Noise Floor preferred less than 44dBC.  
- Reverb Time .3 to .5 sec.  
- Absorption Coefficient .25 to .45.  
- No flutter echoes.  
Ventilation:  
Source  
Intensity  
30 000 to 100 000Lux  
2000Lux  
400Lux  
600Lux  
1Lux  
Sunlight  
TV Studio  
Average office  
By my Computer  
Moonlight  
- Keep in mind Noise Floor.  
- 300W (1024 BTU/HR) per person.  
- 400W (1365 BTU/HR) for equipment.  
- Intake and exhaust should be located near equipment.  
- Velocity = Noise. Therefore keep velocity of air low.  
Monitor Size:  
Note: As measured with an incident light meter.  
- Optimal distance from monitor for viewing people is about 7.5 x monitor  
size.  
- Optimal distance from monitor for viewing documents is about 3.25 x  
monitor size.  
- Viewing Angle: 45 degrees off axis maximum.  
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Getting Started  
Health Care System III  
Getting Started  
System start-up  
Your system should be in standby mode. When in standby mode, pressing any key or picking up the remote  
control will wake up the system. An incoming call will also wake up the system.  
If the system does not respond, check that all equipment is powered on. If the equipment is not on, make sure  
that the power cord of the main HCS III cart is plugged in. Switch on the monitor by pressing the power  
button on the front of the monitor and ensure that line B is selected. Likewise, press the power buttons on the  
optional LCD display and computer. The optional mobile camera cart is powered as long as its cable is  
plugged into the rear interface panel on the main HCS III cart.  
Welcome menu  
After a user-definable boot-up logo is shown, the following menu is shown. This menu should provide  
you with the most important system information. For further system information, select the Quick key  
‘System Info’.  
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Health Care System III  
Getting Started  
Basics  
The system’s most commonly used functions are accessible directly from the remote control by single key  
presses. In addition, the user interface is represented by on-screen menus. Individual items within the menus  
and lists can be selected by moving a white highlighter bar to the desired option.  
Quick Keys  
The three buttons on top of the remote control refer to the blocks at the bottom of  
the screen. The text inside the blocks will change depending on which menu is  
selected. The three Quick Keys have different colors.  
P
1
P
2
P3  
Preset keys  
main cam  
vcr  
aux  
pc  
doc cam  
snapshot  
Activate pre-stored camera positions.  
Video source keys  
far end  
move pip selfview  
Activate connected video sources.  
mic off  
+
zoom  
Camera control and menu navigation keys  
-
Frequently used keys allowing you to control your own camera and the far end  
camera, control your volume, select and move self-view, switch your  
microphone off and navigate in the menu system.  
OK  
u
n
e
m
c
t
e
n
n
o
c
s
i
d
y
r
o
t
c
e
r
i
d
t
Dialing keys / Preset keys  
c
e
n
n
o
c
Used to make a call. The twelve number keys, (0-9), #, * operate in the same  
way as on a modern push-button telephone. These buttons are also used when  
entering a name into a text field.  
delete  
presets  
store  
P
abc  
2
def  
3
1
ghi  
jkl  
mno  
4
5
6
pqrs  
tuv  
wxyz  
7
8
0
9
#
*
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Getting Started  
Health Care System III  
Menu Structure  
The on-screen menu structure is shown below.  
Press the MENU key on the remote control to enter/leave the Main Menu.  
Main Menu  
Video  
Settings  
Audio  
Settings  
Terminal  
Settings  
Exit  
Call Quality  
Diagnostics  
Presentations  
Utilities  
MCU Services  
Focus  
Advanced  
Settings  
Brightness  
System Info  
Inputs  
Outputs  
Level Settings  
Level Settings  
Whitebalance  
Video Name  
VGA Settings  
VNC Settings  
Channel  
Status  
Echo Control  
AGC Settings  
Call Status  
Tones&Volume  
Test  
Subsystem  
Network  
Restore Audio  
Defaults  
ISDN Switch  
Type  
ISDN-BRI  
Settings  
System  
Selftest  
LAN  
Settings  
Call  
Settings  
Line 1 Setup  
Line 2 Setup  
Line 3 Setup  
Line 4 Setup  
View Current  
Settings  
Quick Menu  
Leas. E1/T1  
Settings  
Take Chair  
Network Profiles  
Restore  
Defaults  
Request Floor  
Release Floor  
Terminal Names  
Release  
Chair  
Data Port 1  
Data Port 2  
Language  
Ext.network  
Settings  
Floor to  
Site #  
Line 5 Setup  
Line 6 Setup  
View Site #  
Rel. Floor to  
site #  
Software  
Options  
End View  
Disconnect  
Site #  
Adv. ISDN  
Settings  
ISDN-PRI  
Settings  
Chair Control  
Terminate  
Meeting  
PRI Switch  
Type  
Streaming  
Settings  
Channel  
Hunting  
H.323  
Settings  
Line  
Settings  
Adv. H.323  
IP Settings  
Adv. PRI  
Settings  
SNMP  
Press UP/DOWN/LEFT/RIGHT to navigate.  
Press OK to select.  
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Health Care System III  
Getting Started  
System configuration  
• After the system has performed a self-test routine, product logo and a ‘Welcome’ menu will be displayed  
on the monitor.  
THESE SETTINGS ARE ESSENTIAL  
FOR OPTIMAL SYSTEM SET-UP.  
NOTE  
• Enabled but unused ISDN lines (lines not active) should be disabled. Select the Quick Key ‘System Info’  
(on the remote control) to view line status.  
menu  
PRESS MENU ON THE REMOTE CONTROL. SELECT THE MENU ‘TERMINAL SETTINGS’, ‘NETWORK’, ‘ISDN-BRI SETTINGS’.  
SELECT THE RELEVANT ‘LINE SETUP’ MENU AND SET ‘ENABLED: OFF’.  
• Enter System Name to identify the system during an MCU conference. Select ‘Utilities’, ‘System Name’  
and enter the name using the number keys (as on a mobile phone).  
• Select the language you want to use in ‘Terminal Settings’, ‘Language’.  
• If you are using two monitors, set ‘Utilities’, ‘Dual Monitor: On’.  
• To activate MultiSite and/or Presenter, enter an option key (see paperwork accompanying your system),  
see ‘Terminal Settings’, ‘Software Options’.  
• Press Connect on the remote control. A dial tone should be heard if the network is active.  
connect  
•
Using the monitor remote control, adjust the volume on the monitor to a level of your choice.  
This volume will be the default volume for all calls.  
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Getting Started  
Health Care System III  
ISDN configuration  
For each installation of the system it is necessary to configure the unit. All configuration parameters are  
available via the menu system. If you are using an external IMUX or special networks, the external  
equipment may also need to be configured.  
• Press MENU on the remote control. Select the menu ‘Terminal Settings’, then ‘Network’.  
Set ‘Current Network’ to the network you want to use.  
Specify the settings for the selected network in one of the menus.  
For details, follow the instructions in chapter ‘Terminal Settings’, ‘Network Configuration’ in this manual.  
For further information refer to the examples in:  
Appendix 1: Connecting the system to ISDN using NT1 network adapters  
Appendix 2: Connecting the system to the Switched 56 network  
LAN configuration  
• Press MENU on the remote control. Select the menu ‘Terminal Settings’, then ‘LAN Settings’.  
Specify the necessary LAN settings according to the instructions from your LAN administrator. If there is an  
H.323 Gatekeeper present on your LAN, see also ‘H.323 Settings’.  
For details, follow the instructions in chapter ‘LAN Settings’ in this manual.  
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Health Care System III  
Getting Started  
Making and ending calls  
Making a call  
connect  
To make a call, enter the number or the IP-address of the unit you wish to call using the Dialing  
keys and press CONNECT.  
ISDN call  
The system will, by default, try to connect using Quality: Auto (see table overleaf). If the requested quality  
(bandwidth) cannot be established, the system will establish a connection on as high quality as possible.  
The SoftMux ensures high reliability and includes the unique Downspeeding feature. If channels are dropped  
during a meeting, Downspeeding automatically maintains the connection without interrupting the call in  
progress. The SoftMux also enables you to dial to other videoconferencing equipment, phones and mobile  
phones in the same way and provides you with on-screen, real-time feedback on the progress of a call.  
LAN call  
To make a call via a LAN, enter an IP-address by using a * as the ‘dot’ in the IP-address, e.g. 123*3*0*12  
will be interpreted as 123.3.0.12. If a gatekeeper is present, you may place IP-calls using “telephone-style”  
numbers (an E.164 alias), according to the numbering plan implemented in the gatekeeper. The dialed  
number will then be translated into an IP-address by the gatekeeper.  
Access Code  
If the system requires an Access Code, enter the code and press OK to proceed making a call:  
Using sub-address / extension address / MCU password  
To specify an ISDN sub-address or its LAN equivalent extension address (TCS-4), add a star (*) after the  
number and then enter the sub-address/extension address.  
Example:  
12345678*10 ( <number>*<Sub-address/extension address/MCU password>)  
When calling to external MCU’s requiring a password (TSC-1), this password can be added after the star (*). If  
no password is specified, a menu will prompt you to enter the password (after connected to the MCU).  
TIP  
SUB-ADDRESS IS USED TO ADDRESS DIFFERENT SYSTEMS ON THE SAME ISDN LINE.  
TCS-4 IS USED TO ADDRESS DIFFERENT SYSTEMS ON A LAN, WHEN DIALING IN VIA A GATEWAY.  
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Getting Started  
Health Care System III  
Type of calls  
Selecting / setting default quality (bandwidth)  
Auto  
Max  
384kbps on ISDN/768kbps on LAN  
The default call quality setting ‘Auto’ will be used if no specific  
quality is selected.  
* 768kbps on ISDN-BRI  
* 1472/1920kbps (23/30Ch)  
on ISDN-PRI (T1/E1)  
* 3Mbps(3072kbps) on LAN  
To select quality (bandwidth):  
3072  
2560  
1920  
1472  
1152  
768  
512  
384  
320  
256  
192  
128  
64  
3072 kbps (3Mbps, LAN only)  
2560 kbps (2,5Mbps, LAN only)  
1920 kbps (2Mbps, 30B)  
1472 kbps (23B)  
1152 kbps (18B)  
768 kbps (12B)  
512 kbps (8B)  
384 kbps (6B)  
320 kbps (5B)  
256 kbps (4B)  
192 kbps (3B)  
• Press the ‘Quality’ Quick Key when you are in the dial menu. The  
Quality menu will then be displayed:  
128 kbps (2B)(Bonding/H.221)  
64 kbps (1B)(H.221)  
1xH0 (384 kbps) (PRI only)  
H0  
Teleph Telephone Call  
SOME SOFTWARE VERSIONS AND  
NETWORKS DO NOT SUPPORT ALL  
NOTE  
CHANNEL SELECTIONS.  
• Move the indicator to the desired bandwidth, then press the ‘Select’ Quick Key.  
• You may also press the ‘Set as Default’ Quick Key in order to make the selected bandwidth the default  
bandwidth for subsequent calls.  
• Press ‘Set Restrict (56k)’ to make a restrict call. An indicator ‘(56k)’ will be shown behind the number.  
RESTRICTED CALL  
TIP  
A RESTRICTED CALL IS A CALL TO A 56 KBPS NETWORK. BY DEFAULT THE SYSTEM WILL DIAL AN UNRESTRICTED CALL (A CALL TO A 64  
KBPS NETWORK) AND DOWNSPEED TO 56KBPS IF NECESSARY. TO FORCE A RESTRICTED CALL, SELECT ‘SET RESTRICT (56K)’  
DIALING TWO NUMBERS  
TIP  
SOMETIMES (ESPECIALLY WHEN CALLING TO AND WITHIN NORTH AMERICA) IT IS NECESSARY TO DIAL BOTH ISDN NUMBERS WHEN  
MAKING A VIDEO CALL USING 2X64 KBPS OR 2X56 KBPS. SELECT ‘128’ IN THE QUALITY MENU. WHEN YOU RETURN TO THE DIAL  
MENU, BOTH ‘NUMBER:’ AND ‘2ND:’ ARE DISPLAYED. ENTER THE SECOND NUMBER.  
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Health Care System III  
Selecting / setting default network  
Getting Started  
To select a specific network, press ‘Net’ when you are in the dial menu.:  
• Highlight network to be used in your call.  
•Press ‘Select’ to select network or press ‘Set as Default’ to set the selected network as your preferred choice  
for this and all subsequent calls.  
If ‘Auto’ is selected, the system will select a network based upon the following criteria:  
• If an IP-address (e.g. 123*3*0*12 ) is entered, ‘LAN’ (H.323) is selected.  
• If the first digits in the number are the same as set in ‘H.323 Prefix’ under ‘H.323 Settings’, ‘LAN’ is  
selected.  
• In other cases, ‘ISDN’ (H.320) is selected*.  
If you want to assign a specific prefix to the network selection or if you want to define your own network  
configuration, see ‘Network Profiles’ in ‘Call Settings’, ‘Terminal Settings’.  
Answer a call  
connect  
To answer a call, press the CONNECT key.  
Manual answer of a call is needed if the autoanswer facility is switched off. See ‘Utilities’ in  
‘Advanced use’.  
ENDING A CALL  
End a call  
TIP  
SWITCHING OFF THE MONITOR(S) WILL NOT  
To end a call, press the DISCONNECT key.  
DISCONNECT A CALL. TO DISCONNECT A CALL YOU  
SHOULD PRESS THE DISCONNECT KEY.  
Correcting keying mistakes  
delete  
To delete the last digit (or character) entered, press the DELETE key.  
* - ISDN indicates both ISDN-BRI, ISDN-PRI, Leased E1/T1 and External Networks.  
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Getting Started  
Health Care System III  
Directory  
The directory is a local phone book that stores up to 100 directory entries including the last number dialed.  
The entries are sorted alphabetically. The entries can be point-to-point entries or MultiSite entries (see menu  
below). The MultiSite entries will not be displayed when you are in a call.  
By using the dataport file system or external management systems like the TANDBERG Management Suite,  
it is possible to store 200 additional entries. These entries can only be changed from the dataport or the  
management system.  
When the system receives an incoming call and the calling party’s number is found in the directory, the  
calling party’s name will be displayed instead of the number on the status line.  
Press DIRECTORY to bring up the following menu:  
WHEN LAST NUMBER DIALED IS  
HIGHLIGHTED, THE SECOND QUICK  
KEY STATES ‘STORE ENTRY’. THIS  
MAKES IT POSSIBLE TO STORE LAST  
DIALED NUMBER.  
TIP  
To find an entry, key in the first letter, for example T, and scroll with the up/down arrows.  
TIP  
THE LEFT/RIGHT ARROWS WILL MOVE ONE PAGE UP/DOWN.  
connect  
To dial the selected entry press CONNECT. To edit the selected number before dialing, press OK  
(only point-to-point entries).  
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Health Care System III  
General Use  
Add New Entry  
When selecting ‘Add New Entry’, an empty directory entry is displayed:  
1
Move to ‘Name’ and enter characters using the number keys on your remote control (as on mobile  
phones). Use ‘0’ to enter ‘space’, use ‘#’ to switch between upper- and lower case.  
2
Move to ‘Number’, key in the number and press OK. Specify only one number. If two numbers are  
required, both numbers should be specified (2x64 or 2x56 calls).  
3
4
5
Select ‘Quality’ to specify call rate to be used.  
Select ‘Net’ to specify the network profile to be used. See ‘Selecting / setting default network’.  
Select ‘Previous Menu’ to return to the Directory menu.  
Delete Entry  
When ‘Delete Entry’ is pressed, the selected entry is deleted.  
Edit Entry  
To edit an entry, highlight the entry you want to edit and press ‘Edit Entry’. Edit the entry and select  
‘Previous Menu’ to return to the Directory menu.  
Delete Entry  
To delete an entry, highlight the entry and press DELETE.  
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General Use  
Health Care System III  
Add MultiSite Entry  
When selecting ‘MultiSite Entry’, an empty MultiSite directory entry is displayed:  
1
2
Move to ‘Name’ and enter the MultiSite meeting name.  
Select ‘Add Site’ to add a site to the meeting by searching for point-to-point entries in the directory list.  
See below for details.  
3
Select ‘Quality’ to override the suggested bandwidth per site.  
QUALITY PER SITE: AUTO, FUNCTIONALITY  
TIP  
EXAMPLE: THE SYSTEM HAS MAXIMUM CAPACITY 512KBPS. TWO ENTRIES ARE ADDED, ONE WITH 384KBPS AND ONE WITH 128KBPS.  
1) SINCE ALL SITES MUST USE THE SAME BANDWIDTH, QUALITY PER SITE WILL BE 128KBPS.  
2) IN ADDITION, MAXIMUM BANDWIDTH PER SITE CANNOT EXCEED THE TOTAL BANDWIDTH AVAILABLE DIVIDED BY THE NUMBER OF SITES.  
IN THIS CASE, THE MAXIMUM BANDWIDTH PER SITE CANNOT EXCEED 512/2=256KBPS. IF THE BANDWIDTH IN 1) IS HIGHER THAN THIS  
BANDWIDTH, THE ‘QUALITY PER SITE’ SETTING MUST BE REDUCED TO CORRESPOND WITH THE TOTAL CAPACITY OF THE SYSTEM.  
4
When finished, select ‘Previous Menu’.  
Add Site  
Highlight the entry you want to add to the meeting and press OK. If you do not find the entry you need, select  
‘Add New Entry’ to add an new point-to-point directory entry.  
NOTE  
GLOBAL ENTRIES WILL NOT BE AVAILABLE FOR FOR MULTISITE ENTRIES.  
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Health Care System III  
General Use  
General use  
Adjusting volume  
Press the VOLUME keys to adjust the volume level. An on-screen indicator will show the current  
level.  
+
-
View outgoing video (selfview)  
selfview  
Press the SELFVIEW key to view your outgoing video.  
To change the image being viewed on the monitor during a call press SELFVIEW until the desired image is  
shown (far end/selfview/still image or Duo Video).  
move pip  
Press MOVE PIP to move your selfview as a Picture-in-Picture to different corners of the screen  
or to switch it off.  
Microphone on/off  
mic off  
To mute your microphone during a call, press MIC OFF. An on screen indicator will appear when  
the microphone is off. Pressing MIC OFF one more time will activate the microphone again.  
TIP  
MIC OFF WILL MUTE AUDIO INPUTS MIC1-3 AND AUDIO4. IT WILL NOT MUTE AUDIO FROM THE AUX AND VCR INPUTS.  
Do Not Disturb / Sleep Mode  
Press any Quick key when not in a call to activate the Quick Menu.  
When Do Not Disturb is activated, the system will not accept any incoming calls. The caller will hear a busy  
tone when calling this unit. A status line will indicate when Do Not Disturb is active.  
When Sleep Mode is selected, the following quick-keys are displayed:  
Pressing ‘Sleep Now’ puts the monitors in sleep mode. The system will still accept incoming calls.  
Pressing ‘60 Minutes’ or ‘3 Hours’ will delay entering sleep mode accordingly.  
Pressing any key or picking up the remote control will deactivate Do Not Disturb/Sleep Mode.  
To see numbers, line status etc., select ‘System Info’. For further information see ‘Diagnostics’ in  
‘Advanced use’.  
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General Use  
Health Care System III  
Controlling the Main Camera  
Moving / zooming camera  
To control the Main Camera use the keys below:  
zoom  
for pan/tilt and  
for zooming.  
IF THE MENU SYSTEM IS ACTIVE, THE ARROW KEYS WILL NAVIGATE IN THE MENUS.  
Focusing camera  
The Main Camera is set for autofocus by default. If the Main Camera is moved (pan/tilt/zoom), autofocus  
will be switched On automatically for 5 seconds.  
To manually focus the Main Camera, see ‘Video Settings’ in ‘Advanced use’.  
Selecting video sources  
vcr  
pc  
main cam  
aux  
doc cam  
P r e s s :  
to select the video source to be transmitted to the far end.  
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Health Care System III  
General Use  
Voice Activated Camera Positioning  
Through Voice Activated Camera Positioning and the use of two or three microphones, the camera will  
automatically view the speaker.  
Setup  
Before using camera tracking, the camera positions used must be stored at presets P7 (Mic1), P8 (Mic2) and/  
or P9 (Mic3).  
EXAMPLE:  
THE CAMERA POSITION STORED AT P7 MUST BE RELATED TO MIC1, THEREFORE ALL PARTICIPANTS WHO ARE LOCATED CLOSEST TO MIC1  
SHOULD BE INCLUDED IN THE P7 CAMERA POSITION ETC. WHEN CAMERA TRACKING IS ACTIVATED AND A PERSON CLOSE TO MIC1 SPEAKS,  
P7 WILL BE AUTOMATICALLY SELECTED.  
Activating  
Enable Camera Tracking by pressing ‘CamTrack On’ in the ‘Preset 0-9’ menu, which is  
activated by pressing the P button on the remote control. An on-screen indicator ‘CamTrackOn’  
will appear.  
presets  
P
When activating another video source (e.g., document camera), camera tracking will be  
temporarily disabled until you re-select MainCam or a MainCam preset.  
mic off  
Pressing MIC OFF will temporarily disable camera tracking.  
A Voice Detector makes the system more tolerent of noise and ensures the camera will not be moved by noise  
such as paper shuffling, etc.  
Deactivating  
Disable Camera Tracking by:  
• moving the camera manually.  
• activating a MainCam preset when MainCam is already activated.  
• disconnecting the call.  
An on-screen indicator ‘CamTrackOff’ will appear.  
TIP  
THE CAMERA TRACKING SPEEDS MAY BE ALTERED IN THE ‘VIDEO SETTINGS’ MENU. SEE ‘ADVANCED USE’ FOR  
FURTHER DETAILS.  
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General Use  
Health Care System III  
Presets  
The preset buttons enable you to pre-store up to ten different settings. Each preset is able to store:  
• Video source  
• Camera position, pan/tilt/zoom/focus (if Main Camera)  
• Audio source selection (see ‘Audio Settings’ in ‘Advanced use’)  
Selecting presets  
To select a pre-stored camera position, audio and video source, use the keys P1 P2 P3 or press P until the on-  
screen indicator ‘Preset 0-9’appears and use 0-9 to activate P0-P9 presets. To exit ‘Preset’ mode, press OK.  
P2  
P1  
P3  
P1-P3 are the same presets as when pressing P and then a number key 1-3.  
Storing presets  
To store the current camera position, audio and video source:  
store  
•
•
Press STORE once and wait for the on-screen indicator to appear.  
Then press one of the keys P1 P2 P3 or a number key 0-9.  
Far end camera control (FECC)  
far end Press the FAR END key until the ‘FarEndCamera’ on-screen indicator is displayed.  
For this feature to operate the far end must support ‘Far end camera control’ (H.281).  
Whilst activated you will be able to control the far end’s camera (pan/tilt/zoom/focus) and presets.  
To control the far end camera use the keys below:  
for pan/tilt and  
for zooming.  
zoom  
Far end presets can be activated by pressing the keys P1 P2 P3 or the number keys 0-9 to activate presets P0-  
P9.  
Selection of far end videosources is achieved by pressing the buttons below when in FarEndCamera mode:  
pc  
vcr  
main cam  
aux  
doc cam  
NOTE  
IF YOU PRESS DOC CAM, IT IS NOT CERTAIN THAT THE FAR END DOCUMENT CAMERA WILL BE DISPLAYED. THIS DEPENDS ON SYSTEM  
CONFIGURATION AT THE FAR END.  
To prevent others controlling your camera, select ‘Far End Camera Control:Off’ in ‘Utilities’.  
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Health Care System III  
General Use  
Sending/receiving still images  
When a still image is sent, received or requested, it will be stored in the graphics memory. When a  
new image is sent or received, the old image will be erased. When disconnecting the call, the image  
will be erased.  
Sending a still image  
snapshot  
•
Press SNAPSHOT.  
• To send a still image from another video source (e.g. the document camera), select source:  
vcr  
pc  
main cam  
aux  
doc cam  
TIP  
SEE ‘PRESENTATIONS’ MENU FOR AUTOMATIC SETUP OF THIS OPERATION.  
snapshot  
•
Press SNAPSHOT.  
Viewing a still image  
The last sent or received still image will automatically be displayed on your screen.  
• Press SELFVIEW to return to normal view.  
NOTE  
REQUIRES ‘AUTO-DISPLAY STILL IMAGE: ON’ IN ‘PRESENTATIONS’  
Receiving a still image  
A received still image will automatically be displayed on your screen.  
• Press SELFVIEW to return to normal view.  
NOTE REQUIRES ‘AUTO-DISPLAY STILL IMAGE: ON’ IN ‘PRESENTATIONS’  
Requesting a still image  
• Press FAR END until the ‘FarEndCamera’ on screen indicator is displayed.  
• Press SNAPSHOT . A still image from the far end is automatically displayed.  
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General Use  
Health Care System III  
Duo Video *  
Duo Video is useful if you want to display live video from your document camera or another camera in  
addition to live video of yourself.  
Add Duo Video  
• Alt.1: Press any other video source than MainCam during a call. This will open Duo Video directly if the  
far end supports the automatic Duo Video functionality (requires also ‘Duo Video Mode: Auto’ in  
‘Presentations’).  
• Alt.2: To open Duo Video (also older versions of Duo Video), press CONNECT during a call. This will bring  
up the following menu:  
• Select ‘Add Duo Video’. The following menu will be displayed:  
• Select video source to transmit on Duo Video.  
• Press CONNECT to add Duo Video.  
NOTE  
AUTOMATIC DUO VIDEO HANDLES DUO VIDEO WITHIN THE SAME CALL. IT IS NOT NECESSARY TO MAKE A NEW CALL AND THE CONNECT  
TIME DECREASES A LOT. DUO VIDEO BORROWS BANDWIDTH FROM THE MAIN CONNECTION. WHEN DUO VIDEO IS CLOSED, THE  
BANDWIDTH IS RETURNED TO THE MAIN CONNECTION. THIS DUO VIDEO IS ALSO UNI-DIRECTIONAL AND HENCE, EASIER TO USE. WHEN IN  
AN MULTISITE CALL, THE MULTISITE CAN TRANSMIT THIS DUO VIDEO TO THE OTHER PARTICIPANTS SUPPORTING THIS DUO VIDEO  
VERSION.  
NOTE  
IF THE FAR END SUPPORTS DUO VIDEO, BUT NOT THE AUTOMATIC DUO VIDEO, PRESS ‘QUALITY’ TO SELECT EXTRA BANDWIDTH TO BE  
USED BY DUO VIDEO. AN EXTRA CALL WILL BE MADE AND DUO VIDEO WILL NOT BORROW BANDWIDTH FROM THE MAIN CONNECTION.  
* - Optional feature.  
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Health Care System III  
General Use  
End a Duo Video call  
To end a Duo Video call, press DISCONNECT. Select if you want to disconnect only the Duo  
Video connection or the whole connection.  
Controlling camera, changing video source, presets in a Duo Video call  
The main monitor will always display incoming video. The 2nd monitor will display outgoing video (Duo  
Video in full screen / Main connection in PIP).  
Pressing SELFVIEW will toggle Duo Video full screen / Main source in PIP and vice versa. Pressing SELFVIEW  
will not change anything on the main monitor.  
Pressing MOVE PIP will move PIP only on the 2nd monitor.  
Controlling the camera, changing video source, using presets will affect the video source currently displayed  
in full screen mode.  
EXAMPLE IF DUO VIDEO IS SHOWN IN FULL SCREEN ON THE 2ND MONITOR, PRESSING ANY OF THE VIDEO SOURCE BUTTONS WILL CHANGE  
DUO VIDEO SOURCE. IF THE MAIN CONNECTION IS SHOWN IN FULL SCREEN, PRESSING ANY OF THE VIDEO SOURCE BUTTONS WILL CHANGE  
THE MAIN CONNECTION SOURCE.  
If both connections are selected to display the same video source, Duo Video will be closed.  
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General Use  
Health Care System III  
MultiSite (MCU)*  
The system has a built-in multipoint conference unit (MCU), MultiSite, which has the capability to establish  
meetings with up to 4 video sites (5 if at least one site is a telephone call, ISDN/analogue/mobile).  
The video calls in a conference must be connected using the same bandwidth.  
A conference can consist of any combination  
of ISDN/LAN sites.  
It is possible to have telephone meetings  
with up to 5 participants.  
The MultiSite supports both Voice Switched  
and Continuous Presence mode (see ‘MCU  
Services’ in ‘Advanced use’ for description  
of these modes).  
Establishing a conference is done by first  
making a call to one site. When a call is  
established with the first site, the other sites  
are connected one by one.  
It is possible to either dial out to the sites or  
the sites can dial in to the MultiSite.  
TIP  
SEE ‘UTILITIES’, ‘CONTINUOUS PRESENCE’ TO CHANGE  
MODE.  
MULTISITE - WHICH QUALITY CAN BE USED ON EACH SITE?  
WHEN MIXING  
ISDN AND LAN  
SITES, THE TOTAL  
BANDWIDTH  
NOTE  
4 SITES  
4 SITES  
+ 1 PHONE  
192  
512  
384  
3 SITES  
3 SITES +  
1-2 PHONES  
320  
768  
512  
P-TO-P +  
1-3 PHONES  
512  
1472  
1152  
(2MBPS VERSION)  
BRI (768 KBPS)  
PRI-E1(1920 K)  
PRI-T1(1472 K)  
256 KBPS  
512  
384  
384  
768  
512  
1152  
LIMATATION IS  
THE SAME AS FOR  
THE ISDN  
LAN/MIX (2304 K) 768  
768 *  
1152 *  
1920 *  
BANDWIDTH.  
MIX ISDN/LAN EXAMPLE: IF 4 SITES ARE CONNECTED, TWO LAN SITES AND ONE ISDN SITE CAN BE CONNECTED ON 512 KBPS (2MBPS VERSION)  
OR 256 KBPS (768 KBPS VERSION). NOTE - 4 SITES INDICATES YOURSELF + THREE OTHER SITES.  
* - REQUIRES 1-3 ISDN CHANNELS AVAILABLE.  
* - Optional feature.  
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Health Care System III  
General Use  
MultiSite cascading  
By connecting four MultiSite systems together, it is possible to connect up to 10 video sites (including the  
four MultiSite sites) plus 4 audio sites (telephones), see drawing below.  
The host can connect up to 3 other video systems with MultiSite functionality. The host can use Voice  
Switched or Continuous Presence mode.  
The cascaded systems connect to two other video sites plus one audio site each. These systems will  
automatically run Voice Switched mode and transmit a full screen image to the host when calling on ISDN.  
When calling on IP, Voice Switched Mode must be selected manually.  
NOTE  
ALL CONNECTIONS CAN BE ANY  
COMBINATION OF ISDN/IP.  
Establishing MultiSite meetings using Directory  
It is possible to pre-define meetings using Directory. All sites will then be connected automatically instead of  
having to add one by one site.  
• Press DIRECTORY.  
• Highlight a MultiSite entry and press CONNECT.  
See ‘Directory’ section for further information.  
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General Use  
Health Care System III  
Adding an extra site - dial out  
First establish a normal point-to-point call. It is recommended to plan the bandwidth usage before making the  
first call so that you do not run out of bandwidth.  
Example: If the system has 512kbps available and you want to connect 3 sites in addition to the host,  
128kbps should be selected for the first call. The system will then automatically use 128kbps when  
connecting the other sites.  
When the first site is connected, add a site to the conference using the following procedure:  
connect  
• Press CONNECT to bring up the following menu:  
NOTE  
IF THE MULTISITE SYSTEM DOES NOT HAVE  
ENOUGH BANDWIDTH TO ADD ANOTHER SITE,  
THE SYSTEM WILL AUTOMATICALLY DOWNSPEED  
TO ALLOW AN ADDITIONAL SITE TO BE ADDED TO  
THE CONFERENCE. REQUIREMENT: FAR END  
MUST SUPPORT DOWNSPEED AND MUST HAVE  
ENOUGH BANDWIDTH.  
• Press ‘Add Site’ to bring up the MultiSite dial menu.  
TIP  
CONNECT THE SYSTEM WITH THE LOWEST  
BANDWIDTH FIRST IN ORDER TO OPTIMIZE  
CONNECTION TIME.  
• Enter the number to call.  
The Quality will, by default, be the same as used by the first call. To place a telephone call instead of a video  
call, press ‘Quality’ and select ‘Teleph’ in the Quality menu.  
To use another network operator, press ‘Net’ and select operator in the Net menu.  
connect  
• Press CONNECT  
TIP  
IT IS POSSIBLE TO CONNECT SEVERAL TELEPHONES, E.G. 2 VIDEO SYSTEMS + 3 TELEPHONES (A TOTAL OF 5 SITES).  
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Health Care System III  
General Use  
Adding an extra site - dial in  
To dial in to the MultiSite on ISDN-BRI:  
• Site 2 must dial MultiSite Number 2.  
• Site 3 must dial MultiSite Number 3.  
TIP  
TO FIND THE DIAL-IN NUMBERS FOR THE  
MULTISITE, PRESS ‘MENU’ AND ‘SYSTEM  
INFO’  
To dial in to the MultiSite on ISDN-PRI:  
• Dial the main number of the system (‘My ISDN Number’). All sites can dial the same number.  
To dial in to the MultiSite on IP:  
• Dial the IP Number or the IP Address of the system (‘My IP Number’/‘My IP Address’).  
When the MultiSite receives an incoming call, the following menu is displayed:  
• Pressing CONNECT is equivalent to pressing ‘Accept’.  
• Pressing DISCONNECT is equivalent to pressing ‘Reject’.  
• Pressing ‘Do Not Disturb’ will disable the MultiSite from answering more incoming calls during the  
current conference. The calling party will receive a busy signal.  
Disconnecting sites from a conference  
disconnect  
To disconnect a site or end the conference, press DISCONNECT.  
• Select site and press OK or ‘Disconnect Site’.  
To end the meeting press ‘Disconnect All’.  
NOTE  
EACH SYSTEM WILL BE IDENTIFIED BY  
A SYSTEM NAME (IF SUPPORTED) AND  
THE NUMBER OF THE FAR END.  
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General Use  
Health Care System III  
PC Presenter  
Plugging a PC into the system is made extremely simple through the PC Presenter, avoiding the need for any  
additional hardware such as a projector, PC/Video converter or extra cables.  
• Start your PC.  
• Press PC on your remote control.  
• Press SELFVIEW until the indicator ‘Selfview‘ is displayed on your main monitor (single monitor system)  
or until you see the PC image on the second monitor.  
If no PC image is displayed on your monitor, make sure that your PC transmits the image to the VGA  
Output, and that the PC transmits a supported VGA-format (see tip below). Consult your PC-operating  
manual to see how to transmit a VGA image from your PC (typically: Fn+F5).  
VGA-FORMATS SUPPORTED (VESA COMPLIANT)  
·640X480  
·800X600  
·1024X768  
60,72,75,85 HZ  
56,60,72,75,85 HZ  
60,70,75 HZ  
PC SoftPresenter *  
PC SoftPresenter is used to display PC images on your system. The system and your PC must be  
connected to a LAN. In addition, VNC (Virtual Network Computing) server software must be installed on  
the PC.  
NOTE  
‘PC: VNC’ MUST BE SET IN ‘VIDEO  
To show the PC image:  
• Start the VNC software on your PC.  
SETTINGS’.  
• Press PC on your remote control. Use UP/DOWN to activate PAGE UP/PAGE DOWN on the PC.  
For setup information and details, see ‘VNC Settings’ in ‘Advanced use’.  
* - Optional feature.  
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Health Care System III  
General Use  
Web-interface  
It is possible to access and maintain the system remotely via a local area network (LAN) using a standard  
Web-browser.  
Connect your system to a local area network.  
Rear Interface Panel  
LAN Port  
LAN Port  
Local Area Network  
LAN  
Configure your codec:  
• Press MENU, select ‘Terminal Settings’, ‘LAN Settings’  
• Specify IP-assignment ‘DHCP’ or ‘Static’. If DHCP is selected no other settings are needed. If Static is  
selected, ‘IP-address’, ‘IP-subnet mask’ and ‘Gateway’ must be specified.  
Example:  
NOTE  
THE SYSTEM MUST BE RESTARTED BEFORE CHANGES IN THE  
‘LAN SETTINGS’ MENU CAN TAKE EFFECT.  
IP-assignment:  
IP-address:  
Static  
196.9.200.129  
255.255.255.0  
196.9.200.21  
IP-subnet mask:  
Gateway:  
See ‘LAN Settings’ in ‘Advanced use’ for further information.  
• Start your Web-browser. In the address field type the IP-address of the codec. The Web-page of the codec  
will be shown.  
Text Chat / Closed Captioning  
While in an ISDN or IP call to another system supporting Text Chat (T.140), select ‘Text Chat’ from the  
Web-page of the codec. Enter text in the window displayed. When selecting ‘Send Text’, the text will be  
displayed on the local and far-end monitor as shown below:  
The local Text Chat window can be closed manually from the Web-interface by pressing ‘Close Window’ or  
it will close automatically after a few minutes without activity.  
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General Use  
Health Care System III  
Streaming  
To view streaming, select ‘Streaming’ from the Web-page of the codec. See separate ‘Streaming’ section in  
this manual for further information.  
T.120 and other PC applications  
A PC can be connected to the system using a serial cable. This will enable interactive editing, file transfer  
and application sharing between two computers.  
Appropriate communication software should be used (for example: Microsoft NetMeeting, Intel ProShare  
Premier, Windows HyperTerminal, Procomm Plus and so forth.)  
The system has been specially designed to work with interactive programs and includes a data channel that  
can send and receive data to and from the far end at speeds of up to 38,400 baud.  
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Health Care System III  
Advanced Use  
Advanced use  
Main menu  
The menu system can be used to select available functions and utilities for the system.  
menu  
To enter the menu system and the main menu, press the MENU key. You may leave the menu  
system at any time by pressing the MENU key.  
TIP  
A MENU STRUCTURE MAP IS PROVIDED IN THE  
SECTION ‘MENU STRUCTURE’ AT THE FRONT OF  
THIS MANUAL.  
IN THE FOLLOWING MENU DIAGRAMS THE  
DEFAULT SETTINGS ARE HIGHLIGHTED.  
NOTE  
To navigate through the menu system, use the cursor keys to move the highlighted bar  
to the desired sub-menu or choice.  
To confirm a highlighted selection, press OK.  
To return to the previous page, press the * key or select ‘Previous Menu’.  
Select ‘Call Status’ to view technical information regarding the current call.  
Select ‘ System Info’ to view system numbers, line status, software version and other useful information.  
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Advanced Use  
Health Care System III  
Call quality  
The Call Quality menu allows you to select the preferred quality of your call.  
NOTE  
DUE TO ACTIONS OR LIMITATIONS AT THE FAR END YOU MAY NOT ALWAYS BE ABLE TO ACHIEVE THE SELECTIONS YOU WANT.  
TIP  
AUTO  
1-4 CHANNELS: G722.1 IS SELECTED.  
5 -30 CHANNELS: G722 IS SELECTED.  
Audio  
Auto  
High  
Optimized audio quality depending on bandwidth.  
High audio quality (G722) regardless of bandwidth.  
Telephone quality (G728) regardless of bandwidth.  
Normal  
Video*  
Auto  
Will select ‘Motion’ or ‘Sharpness’ depending on selected video source**.  
Optimized for smooth motion video for all video inputs.  
Sharpness Optimized for sharp video for all video inputs.  
Motion  
Natural Video  
Auto  
Off  
Interlaced video capabilities (ICIF) will be transmitted and enabled.  
Interlaced capabilities will not be transmitted. Useful if far end can not handle these capabilities.  
VGA Resolutions  
Auto  
Off  
VGA capabilities (VGA/SVGA) and SIF capabilities will be transmitted and enabled.  
VGA capabilities will not be transmitted. Useful if far end can not handle these capabilities.  
SIF CAPABILITIES WILL ENABLE BETTER VIDEO QUALITY FOR NTSC SYSTEMS (SIF: 352X240, ISIF: 352X480, 4SIF: 704X480).  
TIP  
*
**  
- If option ‘Presenter’ is not installed or if H263 is not used, only CIF resolution will be used for all selections.  
- MainCam/Aux/VCR will select ‘Motion’. DocCam/PC will select ‘Sharpness’.  
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Health Care System III  
Advanced Use  
Advanced call quality  
NOTE  
THE SELECTIONS MADE IN THIS MENU WILL OVERRIDE THE SELECTIONS MADE IN THE ‘CALL QUALITY’ MENU.  
IF ‘AUTO’ IS SELECTED, THE SETTINGS IN ‘CALL QUALITY’ WILL BE USED.  
Audio  
Auto  
G.722.1  
The setting of ‘Audio: Auto/High/Normal’ in ‘Call Quality’ will be used.  
Compressed high quality audio (7 kHz).  
High quality audio (7 kHz).  
G.722  
G.728  
G.711  
Off  
Compressed normal quality audio (telephone quality, 3.1 kHz).  
Normal quality audio (telephone quality, 3.1 kHz).  
No audio is transmitted.  
Video  
Auto  
Optimized video quality depending on  
available bandwidth.  
TIP  
RESOLUTION, AUTO FUNCTIONALITY  
(IF SUPPORTED BY FAR END):  
WHEN ‘VIDEO: MOTION’ :  
LOW BANDWIDTHS: CIF, SIF  
HIGH BANDWIDTHS: ICIF,ISIF  
WHEN ‘VIDEO: SHARPNESS’ :  
4CIF, 4SIF, VGA, SVGA  
H.263  
Bandwidth efficient video compression  
and decompression.  
H.261  
Off  
Normal video compression and decompression.  
No video is transmitted.  
Resolution  
Auto  
The setting of ‘Video: Auto/Motion/Sharpness’ in ‘Call Quality’ will be used, see  
tip above.  
4CIF *  
iCIF  
CIF  
Digital Clarity (704 x 576 pixels), only for H263.  
Natural Video (352 x 576 pixels for PAL, 352x480 pixels for NTSC), only for H263.  
High resolution video (352 x 288 pixels).  
QCIF  
Low resolution video (176 x 144 pixels)  
H.331  
Off  
On  
Standard two-way communication with quality negotiation between both sides.  
Used when broadcasting a video conference from one site to many others, e.g. via  
satellite, where there is no possibility to negotiate quality between the receivers  
and the originator due to one-way communication.  
Status Format  
Provides call quality feedback on the status line.  
Auto  
Advanced  
Video off/on, Audio off/normal/high  
Shows video/audio standards (Example: Video: H261 CIF, Audio: G722).  
* - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’.  
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Advanced Use  
Health Care System III  
Presentations  
Presentation Mode  
To send a still image immediately after pressing SNAPSHOT select ‘Presentation Mode: Normal’.  
To preview the image before it is transferred as a still image, select ‘Presentation Mode: Preview’. When  
pressing SNAPSHOT you will be allowed to view your still image, e.g. from the document camera, before sending  
it as a still image by pressing SNAPSHOT again. The far end will not see the still image while you are adjusting it.  
Duo Video Quality *  
Auto: Optimized video depending on selected video source and bandwidth in use**.  
Motion: Duo Video is optimized for smooth motion video. This mode is ideal if the image from two  
W.A.V.E. cameras should be simultanously transmitted to the far end.  
Sharpness: Duo Video is optimized for sharp video, Digital Clarity. This mode is ideal when using a document  
camera or a PC on Duo Video. If the far end does not support 4CIF live video, CIF will be selected.  
Duo Video Mode *  
Auto: Pressing any video source during a call will automatically open Duo Video (if the far end supports  
the automatic Duo Video functionality).  
Manual: Duo Video must be opened by pressing CONNECT during a call and selecting ‘Add Duo Video’.  
Duo Video Number***  
Auto: When adding Duo Video in a conference, Duo Video is connected automatically if supported by the far end.  
Manual: When adding Duo Video in a conference and connected towards a system with no Duo Video capabilities,  
enter the Duo Video Number into the ‘Number’field in the ‘Add Duo Video’menu. This can be the number  
to another system (only video will be transmitted to the system receiving Duo Video).  
Duo Video / Still Image source  
Select which video source Duo Video transmits.  
If you want the document camera to be the default source when using Duo Video / still images, select ‘Duo  
Video / Still Image source: DocCam’.  
To use the same video source as on the first connection for Duo Video / still images, select ‘Duo Video / Still  
image source: Current’.  
* - Requires option ‘Presenter’ and H263 video. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’.  
** - 4CIF: PC and DocCam, otherwise CIF.  
*** - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’.  
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Health Care System III  
Advanced Use  
Auto-display still image  
Select On to automatically display a received still image. If this selection is Off, you will have to press  
SELFVIEW to display a still image.  
Still image filter  
Select On to remove any instability in the high quality still image.  
Utilities  
Autoanswer  
On: The system will automatically answer all incoming calls.  
On+MicOff: The system will automatically answer all incoming calls and switch the microphone off  
when the call is connected. Press MICOFF to switch the microphone on.  
Off: You must manually answer all incoming calls by pressing the CONNECT key.  
Far end camera control  
On: The far end will be able to:  
• Control your camera  
• Select your video sources  
• Activate your presets  
• Request still images  
Off: None of the four features above on the local system can be accessed by the far end, however you will  
still be able to control the camera on the far end.  
Dual Monitor  
On: Selfview, still images and Duo Video will be displayed on the 2nd monitor.  
Off: The 2nd monitor shows Selfview only.  
Auto-PIP  
On: Your selfview will automatically be displayed (as a Picture-in-picture) whenever the camera position or  
video source is changed. Picking up the remote control will also display your selfview.  
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Advanced Use  
Health Care System III  
Welcome Menu  
The Welcome menu can be shown when the system is not in use, and when sleep-mode is not activated.  
On:  
The Welcome Menu is shown when the system is not in sleep mode.  
The Welcome Menu is not shown.  
Off:  
Continuous Presence  
On:  
The screen is divided into three or four squares, each displaying the video image of a different  
participant.  
Off:  
The active site will be displayed in full screen during a MultiSite conference. Also called Voice  
Switched mode.  
TIP  
TO DISPLAY YOUR SITE IN FULL SCREEN WHEN ‘ON’ IS SELECTED, PRESS THE QUICK KEY ‘REQUEST FLOOR’.  
MCU status line  
On:  
The MultiSite/MCU/DuoVideo indicators will be displayed and provide information about the  
conference.  
Off:  
The MultiSite/MCU/DuoVideo indicators will not be displayed.  
Auto: The MultiSite/MCU/DuoVideo indicators will be displayed for a few seconds and then timed out.  
When grabbing the remote control, the indicators will be shown again.  
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Health Care System III  
Advanced Use  
System Name  
Identifies the system:  
• during an MCU conference call.  
• when using the Web-interface.  
• when the codec is acting as an SNMP Agent.  
• towards a DHCP server.  
• as an H323 ID. Other systems can call us using this name instead of IP-number/IP-address.  
MCU services  
A Multipoint Control Unit (MCU) enables several sites to participate in the same conference.  
An MCU conference can have different modes:  
Voice Switched means that the image of the person currently speaking will be broadcast to all the other  
conference participants. This will remain the case until another participant starts to speak.  
Continous Presence shows several participants on the same screen at the same time.  
Chairman Control functionality enables one participant to control the meeting by selecting which of the  
conference participants is to be broadcast to the other participants.  
THIS SYSTEM HAS AS AN OPTIONAL BUILT-IN MCU, MULTISITE, WHICH SUPPORTS UP TO 3 VIDEO CALLS (4 SITES) AND ONE TELEPHONE  
CALL. THE MULTISITE SUPPORTS BOTH VOICE SWITCHED AND CONTINUOUS PRESENCE MODE, SEE SECTION ‘MULTISITE’.  
NOTE  
The system can also control external MCUs in a very flexible manner using the functions described below.  
TIP  
DURING AN MCU CONFERENCE, A STATUS LINE WILL PROVIDE INFORMATION ABOUT THE CONFERENCE. TO REMOVE THIS STATUS LINE,  
SELECT ‘UTILITIES’, ‘MCU STATUS LINE: OFF’.  
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Advanced Use  
Health Care System III  
Quick Menu  
When connected to an MCU  
TIP  
PRESS ANY QUICK KEY WHEN IN A MULTIPOINT CONFERENCE TO ACTIVATE THE QUICK MENU.  
This menu provides access to the most commonly used MCU functions.  
If ‘ Request Floor’ is selected, ‘Request Floor’ will change to ‘Release Floor’.  
If ‘ View Site#’ is selected, ‘View Site #’ will change to ‘End View’.  
Selecting ‘Take Chair’ will send a request to take chair. If granted, the Quick keys will be:  
If ‘Floor to Site#’ is selected, ‘Floor to Site#’ will change to ‘Rel. Floor To Site’.  
If ‘Release Chair’ is selected, you will return to the original Quick menu.  
When MultiSite  
If ‘Voice Switched’ is selected, ‘Voice Switched’ will change to ‘Cont. Presence’. This setting can also be  
changed in the ‘Utilities’ menu.  
Request floor  
When requesting the floor, the MCU will broadcast your video in full screen to all other participants in the  
conference. If the MCU conference has a chairman, a floor request is sent to the chairman..  
You will remain ‘On Air’ until either you select ‘Release Floor’ or the chairman decides to release the floor  
to another participant.  
Release floor  
You choose ‘Release Floor’ to take you ‘Off Air’. You should do this when you wish to make the floor  
available to the other participants in the conference.  
Terminal Names  
Allows you to see the site numbers or name (if supported) of other sites connected in the conference.  
View site # *  
Allows you to view any participant in the conference other than the participant currently ‘On Air’.  
End view  
Allows you to stop viewing the site previously chosen with ‘View Site #’, and returns your view to the site  
that is currently ‘On Air’.  
TIP  
‘VIEW SITE’ AND ‘END VIEW’ CAN BE USED BY ALL CONFERENCE PARTICIPANTS.  
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Health Care System III  
Advanced Use  
Chair control *  
TIP  
IN ORDER TO MAKE USE OF CHAIR CONTROL FEATURES THE  
MCU MUST SUPPORT CHAIR CONTROL (H.243).  
You select ‘Chair Control’ and ‘Take Chair’ to assume the role of chairman of the ‘meeting’. As chairman,  
you may control which site you and the other sites see.  
Take chair  
Allows you to request chairmanship of the conference. If no one else is currently chairman the MCU will  
give you the chair.  
Release chair  
Allows you to relinquish the privileges of chairmanship of the conference.  
Floor to site #  
Allows the chairman to select which of the conference participants is to be broadcast to all other participants.  
Release Floor To Site  
Allows the chairman to release the floor.  
Disconnect site #  
Allows the chairman to disconnect any participant in the conference.  
Terminate meeting  
Allows the chairman to terminate the conference altogether.  
* - NOT supported by the MultiSite  
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Advanced Use  
Health Care System III  
Audio Settings  
Audio Inputs  
By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will  
automatically be mixed. Select Off to prevent audio/noise from unused inputs or if you want to disable a  
specific input. The activated audio sources are stored on presets.  
Mic 1,2 and 3 are intended for electret type microphones. The microphone inputs are balanced with 24V  
phantom power.  
Audio input 4 is intended for connection to an external microphone amplifier or an external fixed mixer.  
EXTERNAL MIXER  
NOTE  
WHEN USING AN EXTERNAL MIXER, IT IS VERY IMPORTANT THAT THIS IS A FIXED MIXER. AUTOMATIC, SMART AND OTHER TYPES OF  
ADAPTIVE MIXERS MIGHT CAUSE THE ECHO CANCELLER TO MALFUNCTION.  
Audio input 5 is intended for connection to external playback devices or to telephone add-on hybrids.  
As there is no acoustic echo canceller on this input it should not be connected to any microphones. The audio  
entering this input will be heard from the local speaker.  
Audio input 6 is intended for connection to a VCR. It can also be connected to other external playback  
devices. As there is no acoustic echo canceller on this input it should not be connected to any microphones.  
The audio entering this input will be heard from the local speaker.  
Mix Mode  
‘Auto’ automatically adjusts the weighting of each microphone to obtain the best possible audio and  
minimizes the background noise. ‘Auto’ will also attenuate the VCR audio when someone talks into a  
microphone. ‘Fixed’ will maintain a constant weighting of all microphones.  
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Advanced Use  
Level Settings  
Adjust the audio input levels according to which external audio equipment is connected. The on-screen audio  
level indicator will make it easier to set the correct input level settings. The input level should be adjusted so  
that the average level reaches the preferred level marker. The audio inputs are adjustable in steps of 1.5 dB  
from 0 dB to 22.5 dB.  
The default levels for Mic 1,2 and 3 are set for use with an Audio Technica AT871 microphone in an average  
videoconferencing room. The gain can be adjusted correctly for a wide range of microphones.  
A few examples of microphone levels are:  
Audio Technica AT871 +3dB (default with system)  
Audio Technica AT851R +7dB  
TANDBERG Audio Science +19.5dB  
Audio 4, 5 and 6 are set to a default level which is adhered to by most manufacturers of audio-visual  
equipment and is a level at which most audio-visual equipment (CD-players, VCRs) will work.  
Audio Outputs  
Audio out 1 is intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers.  
Audio out 2 is intended for connection to audio recording equipment or to a telephone add-on hybrid. The  
signal is a mix of audio from both the far end and local end (not from Audio in 5).  
Audio out 3 is intended for connection to a VCR or other recording equipment. The signal is a mix of audio  
from far end and local end (not from Audio in 6).  
Audio Module: Select Natural Audio Module according to the type of Audio Module installed.  
NEVER CONNECT AUDIO OUT 2 OR AUDIO OUT 3 TO A LOUDSPEAKER PLACED IN THE SAME ROOM AS THE MICROPHONES CONNECTED TO THE  
SYSTEM. DOING THIS WILL CAUSE “HOWLING” AND POSSIBLE DAMAGE TO THE SPEAKER SYSTEM.  
NOTE  
If an output is ‘Off’, no audio will be sent to that output.  
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Advanced Use  
Health Care System III  
Level Settings - Outputs  
Adjust the audio output levels according to the parameters of the external audio equipment connected. These  
levels should only be adjusted when installing new audio equipment. The default settings are correct for the  
TANDBERG Natural Audio module and for most consumer electronics devices (televisions, VCRs, etc.).  
The volume keys on the remote control adjust the level of output 1 (the speaker output). The volume control  
has no effect on outputs 2 and 3.  
Echo Control  
Each of the 3 microphone inputs and Audio input 4 have a separate echo canceller. One echo canceller per  
input provides more sophisticated control than having one common canceller for all microphones.  
Echo control is normally set to ‘On’ to prevent the far end from hearing their own audio. Once selected, echo  
cancellation is active at all times. The echo canceller continously adjusts itself to the audio characteristics of the  
room and compensates for any changes it detects in the audio environment. If the changes in the audio conditions are  
very significant the echo canceller may take a second or two to re-adjust.  
You can choose to switch off the echo canceller for the available audio sources.  
ECHO CONTROL SHOULD BE SWITCHED ‘OFF’ IF EXTERNAL ECHO CANCELLATION OR PLAYBACK EQUIPMENT IS USED. IT IS YOUR ECHO  
CANCELLER THAT IMPROVES THE AUDIO QUALITY EXPERIENCED BY THE OTHER SITE. WHEN YOU HEAR AN ECHO OF YOUR OWN AUDIO IT IS  
MOST LIKELY THE FAR END’S ECHO CANCELLER THAT IS MALFUNCTIONING.  
NOTE  
Noise Reduction  
In addition to echo cancellation, the system has built-in noise reduction (NR).  
NR reduces constant background noise (e.g. noise from air-conditioning systems, cooling fans etc.). In  
addition, a highpass filter (Humfilter) reduces very low frequency noise.  
Choose On+NR to activate both Echo Control and Noise Reduction.  
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Advanced Use  
Room Size  
This setting allows optimization of the echo canceller to the acoustic size of the room. Hard walls, many  
windows etc. might require higher settings than expected. Carpets, curtains etc. might require lower settings.  
Adjust the setting (NOTE: on the far end) if one of the following symptoms occur:  
•
•
There is still some echo of your own audio. Increase the setting.  
The system adapts slowly to acoustic changes in the room. Decrease the setting.  
After a change, the system will need a few seconds to re-adjust.  
Motion  
If you experience echo caused by movements in the room, increase the value.  
Automatic Gain Control (AGC) Settings  
Select ‘On’ to allow automatic adjustments (Automatic Gain Control) of audio levels. When ‘On’, the AGC  
maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals.  
Very weak signals, i.e. noise alone, will not be amplified.  
Example: In most conferences, the participants will speak at different levels, and be at different distances  
from the microphones. As a result, some of the participants will be harder to hear than others. The AGC  
corrects this problem by automatically increasing the microphone levels when “quiet” or “distant” people  
speak, and by decreasing the microphone levels when “louder” people speak.  
TO ENSURE CORRECT BEHAVIOUR OF THE AGC, IT IS CRUCIAL THAT THE LEVELS ON THE INPUT CONNECTORS ARE ADJUSTED CORRECTLY  
NOTE  
USING THE AUDIO INPUT LEVEL SETTINGS. THE AGC WILL NOT COMPENSATE FOR SEVERE MISADJUSTMENT OF INPUT LEVELS.  
When applying a weak signal in the presence of strong background noise, the leveller might amplify the  
background noise as well as the signal. Therefore, in noisy environments, it is advisable to turn the leveller  
off.  
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Advanced Use  
Health Care System III  
Tips for improving the echo canceller performance:  
• Place all microphones as far as possible from the loudspeaker. Minimum loudspeaker-microphone  
distance should be 1 meter.  
• Place all microphones as close as possible to the persons speaking. By using several microphones, the  
ratio distance loudspeaker-to-mic/mic-to-speaker can be increased. Increasing this ratio improves the echo  
canceller performance. Avoid distances above two meters from any participant to his/her closest  
microphone. If necessary, use several microphones. Also avoid placing microphones less than one meter  
from any person.  
• Place all microphones as far as possible from noise sources.  
• Reduce the volume setting. Ensure that the loudspeaker does not distort the audio.  
• The echo canceller tries to estimate the echo path from the speaker system to the microphones. Moving  
objects change this path, therefore try to avoid moving objects. Be especially aware of large objects and  
objects placed close to either the microphone or the speaker system as these objects will cause severe  
changes to the echo path.  
• Avoid putting paper sheets etc. on the microphone.  
• Avoid moving the microphone or loudspeaker.  
• In the event of poor echo cancelling, allow the canceller to adapt. After each change, the echo canceller  
requires a few seconds to adapt. Do not change the settings etc. without allowing the canceller to adapt to  
the new audio environment.  
• In the presence of low frequency noise, enable the noise reduction (NR).  
Alert Tones & Volume  
To help distinguish between incoming video calls and ordinary telephone calls, different ringing tones may  
be selected. You may also select different volume levels for the ringing tone.  
Alert Speaker  
The system also has an internal, call alerting speaker.  
On: The internal speaker will warn you of an incoming call even though the monitor may not be switched on.  
Restore Audio Defaults  
There are many audio settings. It is easy for the user to configure the codec to be unusable. Therefore it is  
possible to set all audio settings back to default settings by using Restore Audio Defaults.  
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Advanced Use  
Video Settings  
THE CAMERA TRACKING MODE  
ENTRY WILL BE GREYED OUT IF NOT  
USING THE WAVE CAMERA.  
NOTE  
Camera Tracking Mode  
Select the camera tracking mode:  
Slow: The system waits a while before zooming in on a single person speaking. Suitable when wide-angle  
images are preferred over close-up images.  
Norm: Should be used in regular meetings.  
Fast: The system quickly zooms in on a single person speaking. Suitable when close-ups are preferred over  
wide-angle images.  
Document Camera  
Users of a document camera with S-video output can configure the system to activate an S-video input when  
pressing ‘doc cam’ on the remote control.  
Video2: Video Input 2 (S-video) will be activated when pressing ‘doc cam’ on the remote control.  
Video3: Video Input 3 (Composite) will be activated when pressing ‘doc cam’ on the remote control.  
PC  
Configure what should be activated when pressing PC.  
VGA: Pressing PC will activate the VGA input on the system (default).  
VNC: Pressing PC will use VNC to show images from your PC (see ‘VNC Settings’ for further information).  
Focus  
To manually adjust the focus select ‘Manual’ and use the arrow keys to adjust.  
Brightness  
To manually adjust the brightness select ‘Manual’ and use the arrow keys to adjust.  
Whitebalance  
In Auto mode the whitebalance is continuously updated. To update the whitebalance manually, select  
‘Manual’ and press OK.  
TIP  
A WHITE OBJECT SHOULD BE HELD IN FRONT OF THE CAMERA A FEW SECONDS BEFORE AND AFTER SELECTING MANUAL WHITEBALANCE.  
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Advanced Use  
Health Care System III  
Video Name  
Each video input defaults to the same name used on the remote control to select a video input.  
To edit the name, use the number keys on the remote control to select letters. Press DELETE to erase a letter.  
VGA Settings  
IF YOU SET ‘VGA OUT’ TO ‘MAIN’,  
MAKE SURE YOU HAVE A VGA-MONITOR  
CONNECTED TO THE VGA-OUTPUT ON  
THE SYSTEM. IF YOU NOT HAVE A VGA-  
MONITOR CONNECTED, YOU WILL NOT BE  
ABLE TO SEE THE MENU SYSTEM!  
NOTE  
NOTE  
ICIF WILL NOT BE AVAILABLE WHEN  
VGA OUT IS MAIN OR DUAL.  
VGA Out  
To enhance the local video quality, a VGA monitor may be connected.  
Main: Should be used if you want to use a VGA monitor as your main monitor. Video output 1&3 will  
be disabled.  
Dual: Should be used if you want to use a VGA monitor as your dual monitor. Video output 2&4  
will be disabled.  
Loop: ‘VGA Out’ will display whatever is present on ‘VGA In’. All video outputs will be enabled. The  
VGA monitor will act as a third monitor.  
VGA Out Quality  
VGA Out Quality changes the resolution of the VGA signal available on the ‘VGA Out’ connector at the rear  
of the codec.  
THE HCS III SHOULD HAVE THE ‘VGA  
OUT’ SET TO DUAL, AND ‘VGA OUT  
QUALITY’ SET TO SVGA FOR BETTER  
PICTURE QUALITY.  
NOTE  
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Advanced Use  
VNC Settings  
NOTE  
VNC SERVER SOFTWARE SETUP  
• BOTH THE PC AND THE VIDEOCONFERENCING SYSTEM MUST BE CONNECTED TO THE LAN.  
• A VNC SERVER MUST BE INSTALLED ON THE PC. FREE SOFTWARE CAN BE DOWNLOADED FROM HTTP://WWW.UK.RESEARCH.ATT.COM/VNC  
• INSTALL THE SOFTWARE BY RUNNING THE DOWNLOADED FILE.  
• TO CONFIGURE THE VNC SERVER SOFTWARE :  
• SELECT “ACCEPT SOCKET CONNECTIONS”.  
• SELECT “AUTO” FOR “DISPLAY NUMBER”. ‘DISPLAY NUMBER’ IN THE SYSTEM MUST THEN HAVE THE VALUE 0.  
• ENTER A PASSWORD IN THE “PASSWORD”-FIELD. MUST CORRESPOND WITH THE ‘VNC SETTINGS’ ON YOUR SYSTEM.  
Address  
The IP-address of the PC with the VNC software installed. To find the IP-address of the PC, select  
‘Command Prompt’ from the Startup-menu. Type ‘ipconfig’ and press ENTER.  
Display Number  
The display number for VNC is 0 and upwards. If you are using WinVNC, double-click on the icon on the  
toolbar to view ‘WinVNC properties’. This number should correspond with ‘Display Number’ in this menu.  
Password  
Enter the same password as specified in WinVNC properties. The password will be shown as asterisk signs  
(*) the next time you enter the menu.  
Start using VNC  
To activate VNC, press ‘PC’ on the remote control. Please make sure that ‘PC’ is set to ‘VNC’ in the ‘Video  
Settings Menu’. See also ‘PC SoftPresenter’ section for further information.  
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Advanced Use  
Health Care System III  
Terminal Settings  
This menu provides basic network setup for the unit and should be used when  
installing the system.  
Network Configuration  
Before using the system it is necessary to specify which network to use and define its settings.  
If you want to use your system via ISDN-BRI you should select ‘Current Network: ISDN-BRI’ and enter  
the ‘ISDN-BRI Settings’ menu to set the BRI parameters.  
If you want to use your system via ISDN-PRI you should select ‘Current Network: ISDN-PRI’ and enter  
the ‘ISDN-PRI Settings’ menu to set the PRI parameters.  
If you want to use special networks and connect using RS449, V.35, X.21 or connect to ISDN via an external  
IMUX you should select ‘Current Network: External’ and enter the ‘External Network Settings’ menu to  
set the External Network parameters.  
If you want to use your system via ISDN-PRI, you should select ‘Current Network: ISDN-PRI’ and enter  
the ‘ISDN-PRI Settings’ menu to set the PRI parameters.  
If you want to use your system via Leased E1/T1, you should select ‘Current Network: Leased E1/T1’ and  
enter the ‘Leased E1/T1 Settings’ menu to set the Leased E1/T1 parameters.  
BOTH ‘LEASED E1/T1’ AND ‘ISDN-PRI’ USES THE SAME PHYSICAL INTERFACE ON THE CODEC MARKED ‘E1/T1’.  
NOTE  
If you want to use special networks and connect using RS449, V.35, X.21 or connect to ISDN via an external  
IMUX you should select ‘Current Network: External’ and enter the ‘External Network Settings’ menu to  
set the External Network parameters.  
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Advanced Use  
ISDN-BRI Settings  
SOME SOFTWARE VERSIONS DO NOT SUPPORT 6  
ISDN LINES, THEREFORE SOME OF THE LINE  
SETUP LINES MAY BE GRAYED OUT.  
NOTE  
IF NATIONAL ISDN IS SELECTED, PRESS THE  
QUICK KEY ‘AUTO BRI CONFIG’ TO  
REQUEST AN AUTOMATIC CONFIGURATION OF  
THE LINE & SPID SETTINGS (SWITCH MUST  
SUPPORT GR-2941-CORE).  
NOTE  
MANDATORY ISDN-BRI SETTINGS  
NOTE  
TO MAKE SURE YOUR SYSTEM WILL WORK PROPERLY USING ISDN-BRI, MAKE THE FOLLOWING SETTINGS:  
- SET ISDN SWITCH TYPE  
- ENTER ISDN LINE NUMBERS (+ SPIDS IF REQUIRED)  
- DISABLE UNUSED LINES  
ISDN Switch Type  
Select the type of ISDN network connected to your unit.  
NOTE 1TR6 SHOULD ONLY BE USED IF YOU ARE  
OPERATING THE SYSTEM BEHIND A PABX.  
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Advanced Use  
Health Care System III  
Line Setup  
This menu allows you to program the numbers associated with your ISDN line.  
If you want to use this ISDN line, you need to set ‘Enabled: On’ and enter the numbers of your ISDN line.  
If some of the ISDN lines are not to be used, set ‘Enabled: Off’. Line 1 should always be enabled.  
National ISDN and AT&T Custom ISDN might require SPID numbers associated with your ISDN numbers.  
If you have received two different SPID numbers for each ISDN line from your telephone company, you  
must program both.  
Example:  
Numbers  
2347700  
2347701  
2347806  
2347807  
2347842  
2347843  
2347852  
2347853  
2347854  
2347855  
2347856  
2347857  
SPIDS  
ISDN BRI 1:  
ISDN BRI 2:  
ISDN BRI 3:  
ISDN BRI 4:  
ISDN BRI 5:  
ISDN BRI 6:  
012347700000  
012347701000  
012347806000  
012347807000  
012347842000  
012347843000  
012347852000  
012347853000  
012347854000  
012347855000  
012347856000  
012347857000  
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Advanced Use  
Advanced ISDN settings  
Subaddress  
Using a subaddress enables you to connect up to eight ISDN terminals to the same ISDN telephone number  
and line. The terminals are addressed by using different subaddresses.  
ISDN line number 12345678  
Call 12345678  
Sub  
Off  
Sub  
Off  
Sub 3  
Ringing  
Ringing  
Ringing  
To call a terminal with a Subaddress, separate the ISDN telephone number and the subaddress with a ‘*’.  
Example: 12345678*2 (Up to four digit subaddresses are possible)  
ISDN line number 12345678  
Call 12345678  
Sub 1  
Sub 2  
Sub 3  
Ringing  
THIS SERVICE IS HAS LIMITED ACCESS ON SOME ISDN NETWORKS.  
NOTE  
MSN (Multiple Subscriber Number)  
The use of MSN (Multiple Subscriber Number) enables you to attach different ISDN terminals, with  
different numbers, to the same physical ISDN telephone line. If ‘Validate Numbers’ is set to ‘On’ only calls  
to those numbers specified in the Line Setup menus will be answered. This service can be ordered from your  
telephone company.  
Parallel dial  
ISDN line number 12345600 / 601 / 602  
Call 12345601  
Line 1 Setup, Number1: 600  
Validate Numbers (MSN): On  
Line 1 Setup, Number1: 602  
Validate Numbers (MSN): On  
Line 1 Setup, Number1: 601  
Validate Numbers (MSN): On  
Ringing  
On  
Off  
Channels will be dialed and connected in parallel when setting up a BONDING call.  
Channels will be dialed one by one which may increase the dialing time.  
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Advanced Use  
Health Care System III  
Send Own Numbers  
On  
Off  
The system will send its own numbers to the far end.  
The system will not send its own numbers to the far end, but please note that the network may still  
send your numbers to the far end.  
Sending Complete  
On  
Off  
The system will send the ISDN message information element ‘Sending Complete’.  
The system will not send ‘Sending Complete’.  
ISDN-PRI Settings  
THE T1 FORMAT IS PREDEFINED TO ESF AND  
THE LINE CODE IS B8ZS. THIS IS NOT  
CONFIGURABLE.  
NOTE  
MANDATORY ISDN-PRI SETTINGS  
NOTE  
TO MAKE SURE YOUR SYSTEM WILL WORK PROPERLY USING ISDN-PRI, PERFORM THE FOLLOWING SETTINGS:  
- SET PRI SWITCH TYPE  
- ENTER PRI LINE NUMBER  
Number  
Enter the main number for your PRI line. If this number is programmed and ‘MSN: On’ (see ‘Validate  
numbers’ in ‘Advanced ISDN Settings’) only calls to this number will be answered.  
PRI Switch Type  
Select the type of PRI network to which your unit is connected.  
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Advanced Use  
Below is a list of common ISDN-PRI/T1 switches.  
Type  
Manufacturer  
AT&T  
PRI Switch Type setting  
ATT 4 ESS  
ATT 5 ESS  
DMS 100  
AT&T ISDN  
AT&T/Lucent  
Northern Telecom  
AT&T ISDN or National ISDN*  
National ISDN  
DMS 250  
Northern Telecom  
National ISDN  
* Settings will depend on configuration of the switch. PRI Switch Type is not changed when Restoring Defaults.  
Channel Hunting  
Max Channels  
Low Channel  
Maximum number of channels the unit may use at any given time.  
The lowest numbered B-channel that may be used by the unit when selecting channels  
for outgoing calls.  
High Channel  
Search  
The highest numbered B-channel that may be used by the unit when selecting channels  
for outgoing calls.  
Specifies where the system will start searching for available B-channels for outgoing calls.  
Codec 1  
Low Channel: 10  
High Channel: 20  
Channel hunting is normally used in conjunction with PRI daisy-chaining  
with TANDBERG units in the daisy-chain. If only TANDBERG units are  
used in the daisy-chain, default setting should be used, as these units will find  
available B-channels automatically.  
Max Channel: 6  
PRI line  
PRI 1  
PRI 2  
Max Channels may be used for PRIs that are provisioned for a lower number  
of channels.  
Max Channels may be used as mechanism to ensure that there is bandwidth  
available to codecs further down the chain when Daisy-Chaining.  
Codec 2  
or  
PBX  
Channels: 1-9  
will be available for  
the codec/PBX  
‘High Channel’, ‘Low Channel’ and ‘Search’ may be used for PRIs  
provisioned with specific requirements for B-channel usage.  
In this example, the unit will start searching for available B-channels at channel 20, because ‘Search’ is set to  
‘High’ and ‘High Channel’ is set to 20. The unit will not search for channels below 10, because ‘Low  
Channel’ is set to 10. Furthermore if the user tries to make an 8 channel call, the call will be established with  
6 channel, because ‘Max Channels’ is set to 6.  
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Advanced Use  
Health Care System III  
Line Settings  
T1 Cable Length 1 specifies the distance to the CSU connected to the ‘E1/T1 1’ port on codec 1.  
T1 Cable Length 2 specifies the cascading distance from the ‘E1/T1 2’ port on codec 1 to the ‘E1/T1 1’ port  
on codec 2. Possible values are 0-115 feet, 80-215 feet, 180-310 feet, 280-410 feet, 375-510 feet, 475-605  
feet, 575-690 feet.  
CRC-4 is used for most E1-PRI configurations. You can turn it off if not supported by your E1 network  
equipment.  
For further information refer to appendix 3: Connecting the system to PRI/T1  
Advanced ISDN Settings  
This is the same menu as for ISDN-BRI. The settings will be common for ISDN BRI and ISDN PRI. Please  
refer to section ‘ISDN-BRI Settings’.  
Advanced ISDN-PRI Settings  
NSF - Non Standard Facility. Your network provider may require a service selection in your ISDN  
configuration. Enter the Service code here.  
Valid NSF service codes are from 1 to 31. Enter 0 to disable NSF service codes.  
Example:  
AT&T offers several digital switched services. These include SDN with service code 1 and ACCUNET with  
service code 6.  
Example:  
Service profiles for Sprint:  
Below is a list of common service profiles. As these profiles may NSF Service  
change, contact your service provider to get the correct profile.  
Reserved  
Private  
Inwatts  
Outwatts  
FX  
0
1
2
3
4
5
Service profiles for AT&T:  
NSF Service  
Disable  
0
SDN (including GSDN)  
Megacom 800  
Megacom  
1
2
3
TieTrunk  
Service profiles for MCI:  
Accunet  
6
NSF Service  
Long Distance  
International 800  
MultiQuest  
7
8
16  
23  
VNET/Vision  
800  
PRISM1, PRISMII, WATS  
900  
1
2
3
4
5
Call Redirection Service  
DAL  
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Advanced Use  
Leased E1/T1 Settings  
Network Interface  
Indicates if the network is of type E1 (30 channels) or T1 (24 channels). E1 will be default for PAL versions,  
T1 default for NTSC versions.  
Max Channels  
Indicates the maximum number of channels the codec is allowed to use on the E1/T1 interface. When E1 is  
selected, maximum is 30 channels. When T1 is selected, maximum is 24 channels.  
Start Channel  
Indicates the first E1/T1 channel the codec is allowed to use. This setting might be used if the E1/T1 line is  
shared with other equipment.  
T1 Line Coding  
Indicates how the signals on the line should be coded. If parts of the line between the systems use restricted  
coding, this should be selected,  
NOTE  
ALL SETTINGS MUST BE IDENTICAL ON BOTH SIDES OF THE LEASED E1/T1 CONNECTION.  
Line Settings  
This is the same menu as for ISDN-PRI. Please refer to section ‘ISDN-PRI Settings’.  
External network settings  
THE PHYSICAL INTERFACE ON EXTERNAL  
NOTE  
NETWORKS IS ONE NON-STANDARD 26 PIN  
CONNECTOR. SPECIAL CABLES ARE REQUIRED.  
Before using the system together with external network equipment, you must specify the network parameters  
on this page.  
THE SYSTEM HAS SUPPORT FOR UP TO 768 KBPS/2MBPS USING EXTERNAL NETWORK (RS449/V.35/X.21) INTERFACE.  
NOTE  
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Advanced Use  
Health Care System III  
Call control  
‘RS366 Dialing’ is the only dialing protocol and would normally be used together with network clocking  
‘RS449/V35 Compatible’ when the external equipment uses RS366 ports.  
‘Leased Line’ is a non-dialing protocol and should be used when only two codecs are connected in a point to  
point connection. Use ‘Leased Line’ when handshake signals DTR and CD are available. DTR and CD  
correspond to the X21 network’s C and I signals.  
‘Data Triggered’ mode uses TxData (transmit data), RxData (receive data) and clock signals only. Use  
‘Data Triggered’ when no handshake signals are available.  
‘Manual’ should be used when no handshake signals are available, and the external equipment requires a  
constantly connected line.  
TIP  
TO MAKE AN IP CALL WHEN ‘LEASED LINE’ IS SELECTED, ENTER A NUMBER BEFORE PRESSING CONNECT TO ACTIVATE THE  
DIAL MENU.  
Network clocking  
The network clock setting specifies the number of physical external clock signals.  
Use ‘RS449/V35 Compatible’ when the external equipment provides two clock signals, one for transmit and  
one for receive. The difference between RS449 and V35 is the cable only.  
Use ‘X21 Compatible’ when external equipment provides a common clock signal for both transmit and  
receive.  
Cable Specification, V.35  
V.35/RS-366 cable  
Signal Name  
Female  
Male 34pin  
Male 25pin Comments  
26pin DSUB  
Winchester DSUB  
Pin number  
Pin number  
Frame ground  
Signal ground  
TX(A), transmit data  
TX(B)  
RX(A), receive data  
RX(B)  
RCLK(A), rcv clock  
RCLK(B)  
TCLK(A), xmt clock  
TCLK(B)  
1
A
B
P
S
R
T
V
X
19,23  
11  
12  
13  
14  
15  
16  
17  
18  
26  
24  
22  
2
3
4
5
6
7
8
9
10  
19  
Twisted pair  
Twisted pair  
Twisted pair  
Twisted pair  
Y
AA  
H, C  
L, J  
F
DTR  
RI  
RLSD  
RS366 DPR  
RS366 ACR  
RS366 CRQ  
RS366 PND  
RS366 DLO  
RS366 NB1  
RS366 NB2  
RS366 NB4  
RS366 NB8  
RS366 GND  
2
3
4
5
22  
14  
15  
16  
17  
7
Cable Marking  
NET  
DSU V.35  
DSU RS366  
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Health Care System III  
Advanced Use  
LAN Settings  
Streaming*  
WHEN STREAMING, A MULTISITE OR A DUO VIDEO  
CALL CAN NOT BE MADE.  
NOTE  
NOTE  
AN ON-SCREEN INDICATOR IS SHOWN WHEN  
STREAMING IS ACTIVE.  
Address  
Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving an address  
in the range 224.0.0.1-239.255.255.255 will broadcast the stream to any host that has joined the specified multicast  
group. Specifying normal broadcast address 255.255.255.255 will broadcast to any members on the LAN.  
Address Port  
If several codecs are streaming to the same IP-address, different ports have to be used in order for the client  
to know which stream to receive. If the first codec streams on port 2240 and the second codec on port 2250,  
the client has to specify which port to listen to. Video is transmitted on the specified port, audio is transmitted  
on the port number 4 above the specified video port, in this case 2244 and 2254.  
TTL/Router Hops  
This is used for streaming data to limit how many routers the data should pass before it is rejected. If TTL is  
set to two, data will not traverse more than 2 router hops.  
Streaming Source  
Auto Enables streaming of both local and far end video. Selection of which site to be streamed is done  
using voice switching (the site that speaks is streamed).  
Local Only the local video will be streamed.  
Remote Only the far end video will be streamed.  
Local and far end audio is always streamed.  
Allow Remote Start  
On  
Off  
Streaming can be started from external user interfaces like the Web-browser or Telnet session.  
Streaming can only be started from the Video Conferencing System using the remote control, or by  
using the Dataport. This will prevent activation of streaming using Web browser or Telnet sessions.  
* - Please contact your TANDBERG representative for further information.  
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Advanced Use  
Health Care System III  
Announcements  
On  
The codec will announce to the network that it is streaming. This enables a streaming client (e.g. a  
PC) to connect to the codec’s streaming session. Used by Cisco IP/TV.  
Off  
No announcement packets will be transmitted.  
Video Rate  
Defines the Video streaming rate from the system. Range is 16kbps - 320kbps. In addition, audio (G.711)  
streaming rate is 64kbps, providing a maximum streaming rate of 384kbps.  
Password  
Entering a password will prevent unauthorized access to the streaming functionality.  
Start/Stop Streaming  
By pressing the Quick Key labeled ‘ Start Streaming ‘, the Streaming session will start. To stop the stream,  
press the same quick-key, which will be labeled ‘ Stop Streaming ‘ while the streaming-session is active.  
Pressing Disconnect will also stop the streaming session.  
How to view streaming  
After streaming is started, an easy way to view the streamed audio/video is to start your Web-browser and  
enter the IP-address of the streaming system. After the Web page of the codec is shown, click on ‘Streaming’.  
Alternatively, enter http://<codec ip-address>/stream.sdp.  
H.323 Settings  
E.164 alias  
This is the E.164 address of the codec. The E.164 address is equivalent to a telephone number, sometimes  
combined with access codes. Valid characters are 0-9,* and #.  
When using a gatekeeper the codec will send a message to the gatekeeper containing both the E.164 address  
and the system name of the codec. The codec will not register with the gatekeeper if the E164 alias is not set.  
Use Gatekeeper  
Auto - The codec will automatically try to register on any available gatekeeper. If a gatekeeper responds to  
the request sent from the codec within 30 seconds this specific gatekeeper will be used. If no gatekeeper  
responds, the codec will not use a gatekeeper for making H.323 calls and hence an IP-address must be  
specified manually.  
Manual - The codec will use a specific gatekeeper identified by ‘Gatekeeper IP-address’.  
Off - The codec will not use a gatekeeper and an IP-address must be used in order to make an H.323 call.  
Gatekeeper IP-address  
This is the gatekeeper IP-address if you specify ‘Use Gatekeeper: Manual’.  
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Advanced Use  
H.323 Prefix  
When dialing a number prefixed with digits specified by ‘H.323 Prefix’, and with ‘Net: Auto’, an H.323 call  
will be placed. Example: H.323 Prefix is ‘555’. Dialling ‘55582’ with ‘Net:Auto’ will select LAN.  
Register  
Pressing ‘Register’ will send a gatekeeper registration request. This request will also be sent when leaving  
the menu.  
Advanced H.323 Settings  
THESE SETTINGS ONLY HAVE AN  
EFFECT IF THEY ARE SUPPORTED  
BY YOUR IP INFRA STRUCTURE.  
NOTE  
IP Precedence  
Used to define which priority the system should have in the network. Higher numbers indicate higher  
priority. The selected value n will classify the different packets as follows: Signalling=n, Audio=n-1,  
Video=n-2, Data=n-3. When ‘Auto’ is selected, n has the value ‘6’.  
IP Type of Service (TOS)  
Helps a router select a routing path when multiple paths are available.  
Delay  
Tells the router to minimize the delay  
Tells the router to maximize the throughput  
Tells the router to maximize the reliability  
Tells the router to minimize the cost.  
Throughput  
Reliability  
Cost  
RSVP  
Auto Resource Reservation Protocol enables the endpoints to request the optimal amount of bandwidth  
for the duration of an IP video conference.  
Off  
Resource Reservation Protocol is switched off.  
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Advanced Use  
Health Care System III  
NAT  
NAT, Network Address Translation, is used in small LAN’s, often home offices, when a PC and a  
videoconferencing system is connected to a router with NAT support. NAT support in the videoconferencing  
system enables proper exchange of audio/video data when connected to an external videoconferencing  
system (when the IP traffic goes through an NAT router).  
When NAT is On, the NAT Server Address will be shown in the startup- menu: ‘My IPAddress: 10.0.2.1 (NAT)’  
NAT Address  
This must be the external/global IP-address to the Router with NAT support. Packets sent to the Router will  
then be routed to the codec.  
In the router, the following ports must be routed to the codec’s IP-address:  
Port 1720  
Port 5555-5560  
Port 2326-2365  
Please contact your TANDBERG representative for further information.  
IP Settings  
CHANGES IN THIS MENU WILL NOT  
HAVE ANY EFFECT BEFORE THE  
NOTE  
SYSTEM IS RESTARTED.  
IP-assignment  
DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present.  
DHCP: IP-address, IP-subnet mask and Gateway are not used because these parameters are assigned by  
the DHCP server.  
Static: The codec’s IP-address and IP-subnet mask must be specified in the IP-address field.  
IP-address  
IP-address defines the network address of the codec. This address is only used in static mode. In DHCP-mode,  
the assigned IP-address can be found on the Welcome Menu.  
IP-subnet mask  
IP-subnet mask defines the type of network. This address is only used in static mode. Your LAN-administrator  
will provide the correct value for this field.  
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Advanced Use  
Gateway  
When using DHCP, the default gateway will be set automatically. If the LAN utilizes static IP addresses, IP  
address, subnet mask, and default gateway must be specified by the LAN administrator.  
Ethernet Speed  
Auto  
The codec will auto-detect the speed/duplex on the LAN.  
The codec will connect to the LAN using 10Mbps speed/Half Duplex.  
10 Mbps speed/Full Duplex.  
10/Half  
10/Full  
100/Half  
100/Full  
100 Mbps speed/Half Duplex.  
100 Mbps speed/Full Duplex.  
Restart  
Pressing the Quick key ‘Restart’ will restart your system without having to use the On/Off switch on the  
codec. If IP-assignment is changed, it is sufficient to use this Quick key to restart the system.  
SNMP Settings  
SNMP Trap Host*  
SNMP (Simple Network Management Protocol) is used for monitoring and configuring of different units in a  
network. The codec’s SNMPAgent responds to requests from SNMP Managers (a PC program etc.). SNMP  
traps are generated by the agent to inform the manager about important events.  
SNMP Trap Host identifies the IP-address of the SNMP manager.  
SNMP Community  
SNMP Community names are used to authenticate of SNMP requests. SNMP requests must have a  
‘password’ in order to receive a response from the SNMP agent in the codec.  
THE SNMP COMMUNITY NAME IS CASE SENSITIVE.  
NOTE  
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Advanced Use  
Health Care System III  
Call Settings  
Incoming MCU calls  
On:  
When you are in a call, the system will provide a visual/audio indication of an incoming call and  
ask you to accept/reject the call.  
Off:  
The system will not accept incoming calls when you are in a call.  
Incoming telephone calls  
On:  
The system will accept incoming telephone calls.  
Off:  
The system will not accept incoming telephone calls. This is useful to prevent incoming calls from  
other systems than videoconferencing systems.  
Fallback to telephony  
On:  
Enables fallback from video calls to telephony/speech calls.  
Off:  
Disables fallback.  
Access Code  
On:  
When pressing CONNECT or any number to make a call, an Access Code menu will be shown. The  
user will then have to enter the correct Access Code in order to make a call.  
No Access Code is necessary to make a call.  
Off:  
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Advanced Use  
Encryption*  
Auto: The system will try to make ISDN point-to-point calls using encryption. If the far end system  
supports encryption, the call will be encrypted. If not, the call will proceed without encryption.  
If the far end supports encryption, the systems will initiate encryption after the call is  
connected. This takes approximately 10 seconds, during which an ‘open padlock’ will be displayed.  
When encryption has been established, a ‘closed padlock’ symbol will be displayed.  
Off :  
The system will not send or receive encrypted data.  
Technical encryption information like encryption algorithm and encryption check code can be found in the  
‘Call Status’ menu.  
Max Call Length  
This feature will automatically end both incoming and outgoing calls when the call time exceeds the ‘Max  
Call Length’ specified.  
Max Call Length can have the following values: 0-999(minutes), where 0 is Off.  
A few minutes before the specified time is reached, a Quick-Key menu will appear. Users will be asked if he/  
she wants to extend the ‘Max Call Length’ that is specified:  
Network Profiles  
This menu defines the settings listed when pressing the Quick key ‘Net:’ while in the dial menu.  
This menu consists of 6 network profiles, a prefix can be added for each profile. If you add a prefix to a  
profile, this prefix can be automatically added to the number being dialed.  
NOTE  
EXAMPLE:  
0 IS ADDED AS A CALL PREFIX TO THE 2ND PROFILE, ISDN. IF YOU ENTER 12345678 IN THE DIAL MENU AND SELECT ‘ISDN’, THE  
NUMBER DIALED WILL BE 012345678.  
Using the three last profiles you can enter the name of a profile, prefix and network selection. This is useful  
if you have a fixed prefix to your service provider.  
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Advanced Use  
Health Care System III  
Dataport configuration  
The system provides two standard RS 232 serial ports to allow a computer to be connected for data transfer  
and control purposes.  
WHEN CONNECTING TO A PC THE CONNECTING CABLE MUST BE A STRAIGHT THROUGH RS232 CABLE.  
NOTE  
Dataport 1  
If you wish to connect a PC to Dataport 1, you must ensure that the PC and the system are identically  
configured. The available settings are:  
Dataport 1 supports 4 different modes:  
Data mode  
Provides a transparent data channel. This channel can be used for many different purposes such as file  
transfer, application sharing and more. When using this mode, it is necessary to have a TANDBERG system  
at the far end.  
Control mode  
The control interface provided by the Dataport supports a subset of the Hayes command set as well as a  
comprehensive set of system specific commands.  
This mode maintains communication with the Dataport’s command interpreter at all times. All features  
available from the hand-held remote control can be accessed through the dataport.  
Modem mode  
Allows you to control the system externally via a PC as in Control Mode. Once a call is established, Dataport  
1 will automatically switch to Data mode. When the call disconnects, Dataport 1 switches back to Control  
Mode.  
T.120  
Provides a data channel supporting the T.120 standard for data communication. Using T.120 software on your  
PC, you can communicate with other T.120 systems using your PC and your system.  
For more details on connecting to the Dataport, see ‘Peripheral Equipment’.  
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Health Care System III  
Advanced Use  
Dataport 2  
Dataport 2 is dedicated to the main camera and will not be available in standard configuration.  
The Codec will automatically detect WAVE cameras. If you are using a camera supporting the VISCA  
protocol, select ‘Mode: VISCA’.  
Language  
The system supports 9 different languages for its on-screen menus.  
Select the preferred language, and then press OK to save.  
Software Options  
The system requires a valid option key to activate MultiSite and/or Presenter functionality. A restart of the  
system is required after entering a new option key. If the option key is invalid, the original key will be used.  
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Advanced Use  
Health Care System III  
Diagnostics  
Allows testing of individual system components and displays the current system settings.  
System info  
Select ‘ System Info’ to view system numbers, line status, software version and other  
useful information.  
Channel status  
Comprehensive information about the call progress is available through the Channel Status window.  
This window indicates the various stages each B-channel goes through whilst establishing a connection.  
Status - BRI  
Idle  
Calling  
Comments  
the channel is idle  
when calling — the network has acknowledged the call  
when connection is established  
Connected  
Sync  
Active  
when the channels are synchronised  
when all available channels are connected  
waiting for the network to confirm a release of the call  
Releasing  
Released  
when disconnected - the network has acknowledged the disconnection  
TIP  
PRESS MENU AND THEN ’CALL  
STATUS’ TO BRING THIS MENU UP  
WHEN NOT IN THE MENU SYSTEM.  
The numbers used to call out to the far end are shown in the window. If an error occurs a cause code will be  
displayed on the right hand side of the window.  
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Advanced Use  
Cause codes  
The most common cause codes (for ISDN) are:  
1 -  
2 -  
Unallocated (unassigned) number  
No route to specified transit network (WAN)  
Normal clearing  
User busy  
No user responding  
Call rejected  
Invalid number format (incomplete number)  
Facility rejected  
Normal, unspecified  
No circuit/channel available  
Temporary failure  
Bearer capability not presently available  
Bearer service not implemented  
Requested facility not implemented  
Invalid call reference value  
Incompatible destination  
16 -  
17 -  
18 -  
21 -  
28 -  
29 -  
31 -  
34 -  
41 -  
58 -  
65 -  
69 -  
81 -  
88 -  
100 - Invalid information element contents  
102 - Recovery on timer expiry  
127 - Internetworking, unspecified  
Call status  
Comprehensive information about the call is available through the Call Status window. The menu has two  
columns, one for tranmitted and one for received audio/video/data information. If Duo Video or MultiSite is used,  
pressing the LEFT/RIGHT keys will show one page per connected site.  
IP  
ISDN  
Please contact your TANDBERG representative for further information.  
Restore defaults  
You may restore all system settings to the factory default using this function.  
THIS DEFAULT SETTNG WILL NOT AFFECT YOUR CALL DIRECTORY INFORMATION, NETWORK TYPE, LINE SETUP NUMBERS OR YOUR SPID  
NUMBERS.  
NOTE  
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Advanced Use  
Health Care System III  
Test subsystem  
You can test the different subsystems of your videoconferencing equipment.  
Far End Loop (ISDN only)  
Set Local: This system will loop all incoming audio and video.  
·
·
The far end will see its own video and hear its own audio.  
The local side will see and hear the far end.  
An on-screen indicator will indicate ‘Local Loop’.  
RequestRemote: A request will be sent to set the far end in loop.  
·
The far end will see and hear the local side (varies depending  
on implementation of loop functionality).  
·
The local side will see its own video and hear its own audio (if the far end supports loop).  
If ‘Far End Loop’ is set to ‘RequestRemote’ whilst in a call and the call is subsequently disconnected, ‘Far  
End Loop’ will be set to ‘Off’.  
System Selftest  
The system performs a check to determine internal hardware integrity. Test Network is useful when you want  
to check if your network connection is active.  
View current settings  
This window will display all the system settings. Use the arrow keys to scroll through the list.  
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Health Care System III  
Appendix 1  
Appendix 1  
Connecting the HCS III to ISDN using Network Adapters  
Connecting  
When network terminating units are required, Inter-Tel Inc. models NT1 or NT384 are installed within the  
enclosed area at the bottom of the cart, as illustrated below.  
Connect the ISDN BRI cables from the sockets labelled ISDN BRI 1/2/3/4/5/6 on rear interface panel of the  
HCS III cart to the network provider sockets.  
Configuring  
The configuration of the codec is performed in the same manner as described in ISDN BRI Settings.  
The NT1 should be powered up and you should check that the network is active. Please check your NT1  
User Manual.  
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Appendix 2  
Health Care System III  
Appendix 2  
Connecting the system to the Switched 56 network  
Using Telesync TS-256 SW56/ISDN adapter  
Connecting the system to the SW56 network using a Telesync Adapter is described below.  
NOTE: There are different Telesync Adapters for different configurations of SW56 networks. The network  
types tested with the system are SW56 2Wire and 4Wire.  
Connecting  
Connect the system ISDN1 cable to the BRI S/T interface on the Telesync Adapter. Connect the two SW56  
cables from the Telesync adapter Line 1 and Line 2 to the SW56 network.  
Line 1  
Circuit #1  
ISDN1  
BRI S/T  
Circuit #2  
Line 2  
Telesync Adapter  
SW56  
TANDBERG  
Configuration of Telesync Adapter  
No configuration of the Telesync Adapter is necessary.  
Configuration of the system  
Select network type to ‘National ISDN’.  
LINE 1 SETUP  
LINE 2 SETUP  
NUMBER1:  
NUMBER2:  
SPID1:  
SPID2 Leave blank  
And so on for the other lines.  
number from the third SW56 line  
number from the fourth SW56 line  
Leave blank  
NUMBER1:  
NUMBER2:  
SPID1:  
program with number from the first SW56 line  
program with number from the second SW56 line  
program with number from the first SW56 line  
Leave blank  
SPID2  
How to call  
Important: Use the Quick key ‘Set Restrict (56k)’ in the Quality menu to specify a restricted call (56k) when you dial a number.  
i
Set Restrict (56k)  
Example:  
One number dialing enter: Number: 1703111222  
(56k)  
(56k)  
Two number dialing enter: Number: 1703111222  
2nd:  
1703111223  
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Appendix 3  
Appendix 3  
Connecting the system to PRI/T1  
Using CSU adapter  
Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE will  
allow up to 1.54 Mbps transmission. The E1/T1-interface must be connected to a CSU approved according to  
IEC 60950, UL 1950 or equivalent standard.  
NOTE: The PRI-line will run the AT&T 4ESS, 5ESS and National ISDN protocols in addition to Euro ISDN (E1).  
HCS III  
Wall  
Adtran  
CSU  
PRI-interface  
E1/T1 (1)  
E1/T1 (2)  
*RJ-48C type interface  
CPE*  
NET*  
*RJ-48C type interface  
HCS III  
E1/T1 (1)  
Connecting to Adtran T1 ESF CSU ACE  
Connect the PRI cable from the Codec to the input marked CPE on the Adtran CSU (straight through category 5 cable is  
recommended). Connect to the network via the NET connector on the Adtran CSU. When two Codecs are cascaded, connect the  
second Codec to the E1/T1 port 2 on the first Codec using a T1 crossover cable.  
Configuration of the system  
Press MENU on the remote control. Select ‘Terminal Settings’, ‘Network’.  
Select ‘Current Network: PRI’ and specify your PRI number, max. channels, cable length (between Codec and CSU) and switch type:  
NOTE: Cascaded connection:  
Remember to program numbers and  
MSN. Otherwise, the first codec will  
answer all calls.  
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Appendix 3  
Health Care System III  
Configuration of Adtran T1 ESF CSU ACE  
Enter ‘2)CONFIG’ menu using SCROLL and ENTER buttons.  
- Enter ‘3)TERMINAL’ menu. Check ‘1)FORMAT:ESF’, ‘2)CODE: B8ZS’ , ‘3)SET LBO: 0-133’  
(Corresponding to ‘Cable Length’ setting on the Codec.  
- Go to main menu and enter ‘1)NETWORK’ menu. ‘7)SET LBO: 0.0 (According to information from  
Telco).  
- Also, other network parameters should be set according to information from your Telco.  
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Appendix 4  
Appendix 4  
Environmental considerations  
This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible  
image and audio quality when using your system.  
Iris control and lighting  
By default the system camera will use an automatic iris to compensate for changes in lighting. In addition to this feature you may  
further assist the system to maintain the best possible image quality by paying special attention to environmental lighting and  
background colors as described below. Remember the system will send live images of yourself and your immediate surroundings.  
•Avoid direct sunlight on the subject matter i.e. yourself, the background or onto the camera lens as this will create harsh contrasts.  
•If light levels are too low you may need to consider using artificial lighting. As described above, direct illumination of the subject  
matter and camera lens should be avoided.  
•When using artificial lighting, ‘daylight’ type lamps will produce the most effective results. Avoid colored lighting.  
•Indirect light from shaded sources or reflected light from pale walls, often produces excellent results.  
•Avoid harsh side lighting or strong light from above. Strong sunlight from a window or skylight may put part or all of the subject  
matter in shadow or cause silhouetting.  
•If you still have problems with the iris and lighting, manual adjustment of the camera parameters might help - see ’Video Settings’  
menu.  
•Dim scenes can also be improved by manually adjusting the camera brightness setting.  
Background  
The appearance of the picture background is very important but easily overlooked. It is important to remember that the camera also  
shows what is behind you when in a videoconference. To ensure a suitable background we recommend you consider the  
following:  
•Use a neutrally colored background with a medium contrast and a soft texture, e.g. a plain curtain with no heavy patterns or strong  
colors that may adversely tint the whole scene.  
•Avoid moving backgrounds such as curtains blowing in a draught, moving objects, or people walking behind as this may both  
reduce image quality and distract the attention of the calling party.  
•Do not place the camera facing a doorway.  
Loudspeaker volume  
The audio system will use the Natural Audio module. The volume of the audio system is controlled by the Volume Control keys on  
the system remote control.  
The default volume level can be set by adjusting the volume on the TV monitor using the TV monitor’s own remote control.  
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Appendix 5  
Health Care System III  
Appendix 5  
Using the file system  
It is possible to access a file system within the TANDBERG system by using ftp:  
DOS-window:  
Web-browser:  
ftp <IP-address of codec>, or  
ftp:// <IP-address of codec>  
Description of the different files  
all.prm  
- all settings in the system (including directory)  
dir.prm - directory entries  
event.log - logs fault sitations etc.  
sw.pkg  
- the system software  
Description of the different folders  
user  
remote  
- a folder to be used for custom logos etc.  
- a folder used for software upgrade of the far end TANDBERG system  
What can be done by using the file system?  
· software upgrade of the far end TANDBERG system (B3 or above) via ISDN  
· upload of custom logos  
Software upgrade  
· Connect to the system you want to upgrade using ISDN.  
· Copy the software file to a folder on your harddisk.  
· Open a DOS-window and go to this folder.  
· Type ftp <IP-address of your local codec).  
· Enter password: <Release Key of far end system>  
· Go to the remote folder, type “cd remote”  
· Upload the software file, type put <s0xxxxxx.pkg>  
· Wait until the following is shown:  
226 Closing data connection.  
5437569 bytes sent in 808.01 seconds (6.73 Kbytes/sec)  
ftp>  
· Restart the far end codec.  
The far end system should now be upgraded. For further information, please contact your TANDBERG representative.  
Custom logos  
· Go to the folder where your logo is located.  
NOTE: Logo max size: 320x200, or max. 64000 pixels and must be in jpg-format. If the file is too large, no logo will be displayed.  
· Type ftp <IP-address of your local codec).  
· Go to the user folder, type “cd user”  
· Upload the logo, type put <startup.jpg>  
The new logo will be displayed the next time you restart your system.  
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Appendix 6  
Health Care System III  
Appendix 6: Access Code  
The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the ‘access.txt’ file  
on the ftp-server in the codec.  
If no ‘access.txt’ file is uploaded to the codec, registration of the code will be done without validation. E.g. you can enter whatever  
code you want and have access to the system.  
The ‘access.txt’ file is a plain text file with one line per access code as shown below:  
1234  
1250  
A1  
B2  
ABC  
To upload this file to the codec, follow these steps:  
· Open a DOS-window and go to the folder where the ‘access.txt’ file is located.  
· Type ftp <IP-address of your local codec).  
· ‘User:’, press Enter or enter IP-password.  
· Type “bin” and press Enter  
· Go to the user folder, type “cd user”.  
· Upload the ‘access.txt’ file, type ‘put access.txt’.  
· Exit from ftp, type ‘bye’.  
99  
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Technical Description  
Health Care System III  
Technical Description  
Function/Purpose: The Tandberg Health Care System HCS III and HCS III Mobile are specially designed for use in a  
health care environment to provide:  
• Continuing Medical Education  
• Research and development  
• Consultation and clinical diagnosis  
• Administrative videoconferencing  
Power  
Class  
120/240 VAC, 50/60 Hz, 1000 VA max  
I
Operating Temperature 10 – 20 degrees C (50 – 77 degrees F) Ambient  
Humidity  
10% to 50% Relative humidity  
Storage and Transport  
Type  
10 – 40 degrees C (50 – 104 degrees F) at 10 – 60% Relative Humidity  
Non-classified  
Approvals  
Monitor  
UL 2601-1-1, CSA 601.1.1, EN 60 601-1-1, FCC-A, CE (MDD)  
20” Medical grade color monitor, NTSC or PAL  
W.A.V.E. (Wide Angle View) camera  
12 x zoom  
1/3” CCD  
+5°/-15° tilt  
+/- 95° pan  
76° vertical field of view  
270° horizontal field of view  
450 (PAL) / 460 (NTSC) horizontal TV lines  
Min. illumination 7 Lux (F1.8)  
Auto or manual focus, brightness and white balance  
Far end camera control  
15 near and far-end camera pre-sets  
LCD Display Monitor  
(Dual Monitor)  
15” LCD flat panel display supports 16 million colours  
in VGA, SVGA, XGA pixel formats  
PC and Macintosh compatable  
Anti-glare hard coat glass surface  
Triple-povot mounting arm for easy viewing  
See LCD User Manual for more specifications  
Mobile Camera Cart  
WAVE Camera  
‘I.V.’ stand design adjustable to 6.5’  
Universal scope holder  
Triple-pivot arm for camera  
Optional 2nd uni-directional ‘shotgun’ microphone  
Height adjustable camera arm  
100  
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Health Care System III  
Technical Description  
Bandwidth  
H.320 up to 2Mbps  
H.323 up to 3Mbps  
Audio Features  
Telephone add-on via MultiSiteTF  
TANDBERG Natural Audio ModuleTM  
Four separate acoustic echo cancellers  
Audio mixer  
Video Standards  
H. 261, H.263, H.263+, H.263++ (Natural VideoTF)  
Automatic gain control  
Automatic noise reductions  
Audio level meters  
Video Features  
Picture in Picture (PIP)  
VCR ducking  
Intelligent Video ManagementTF  
Audio Inputs  
Video Inputs  
3 x Microphone, 24V phantom powered, XLR Connector  
(Mic #1 is designated for System Microphone)  
(Mic #2 is designated for Mobile Cart)  
(Mic #3 is designated as Mic 3 on interface panel)  
3 x Line Level Inputs, RCA Connectors  
(Line IN #5 designated as PC Audio Feed)  
(Line IN #6 designated as VCR Audio IN on interface  
panel)  
2 x S-Video, mini-DIN connector  
(Main camera uses S-Video Input #1)  
(Mobile cart uses S-Video Input #2)  
2 x Composite video inputs, RCA Connectors  
(Mobile Cart uses RCA Input #3)  
(Input #4 is designated as VCR IN on Interface panel)  
VGA In, 15-Pin high density D-SUB  
Video Outputs  
Audio Outputs  
(System monitor uses S-Video Output #1)  
(S-Video Output #2 designated as Dual Out on  
interface panel or used for Zenith LCD)  
2 x Composite video outputs, BNC connectors  
(Composite Output #3 is designated as VCR Out on  
interface panel)  
3 x Line Level Outputs, RCA Connectors  
(Line Out #1 designated as speaker output, dual audio  
out on interface panel, and headset output)  
(Line Out #3 designated as VCR Audio OUT on  
interface panel)  
(Composite Output #4 is designated as Dual Out on  
interface panel)  
XGA Input/SVGA Output  
Input: 640 x 480 – 1024 x 768  
56-85 Hz. auto-detection. (VGA Input is wired to PC shelf)  
Output: 640 x 480 – 800 x 600, 60 Hz  
(VGA Output is designated for flat panel LCD)  
Video Format  
NTSC or PAL  
Live Video Resolution  
Frame Rates  
Native NTSC:  
15 frames per second @ 56 - 128kbps  
30 frames per second @ 168kbps -3 Mbps  
60 fields per second @ 448kbps - 3 Mbps (Natural  
VideoTF)  
4SIF (704 x 480 pixels), Digital ClarityTF  
Interlaced SIFTF (352 x 480 pixels), Natural VideoTF  
SIF (352 x 240 pixels)  
Native PAL:  
4CIF (704 x 576 pixels), Digital ClarityTF  
Interlaced CIFTF (352 x 576 pixels), Natural VideoTF  
CIF (352 x 288 pixels)  
QCIF (176 x 144 pixels)  
SQCIF (128 x 96 pixels)  
Native PC Resolutions:  
SVGA (800 x 600 pixels)  
VGA (640 x 480 pixels)  
Still Image Transfer  
CIF, 4CIF, H.261 Annex D  
Audio Standards  
G.711, G.722, G.722.1, G.728  
101  
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Technical Description  
Health Care System III  
MultiSiteTF Features  
Network Interfaces  
Any combination of IP & ISDN connections  
(transcoding)  
6 x ISDN BRI (RJ-45), S-interface  
1 x E1/T1 G.703 (RJ-45) for ISDN PRI or Leased E1/T1  
1 x E1/T1 (RJ-45) for ISDN PRI cascading  
1 x LAN / Ethernet (RJ-45) 10/100 Mbit (LAN/DSL/Cable  
Modem)  
1 x X.21 / V.35 / RS-449 with RS-366 dialling,Leased Line  
or data triggered mode  
ISDN & IP DownspeedingTF at call set-up  
Dial in / Dial out capabilities  
Continuous Presence or Voice Switched  
5 sites including min. 1 telephone call  
Built-in MultiSiteTF audio bridge for up to 5 sites  
Duo VideoTF, Digital ClarityTF, Natural VideoTF  
MultiSiteTF over IP  
Ethernet/Inernet/Intranet Connectivity  
TCP/IP, SNMP, DHCP, ARP, FTP, Telnet, HTTP,  
SNMP Enterprise Management  
Internal web server  
Internal streaming server  
Support for the TANDBERG Management Suite  
10/100Mbit full/half duplex (manual or auto detect  
selection)  
4 sites @ 64-768kbps + 1 telephone call over ISDN  
3 sites @ 64-1Mbps + 2 telephone calls over ISDN  
Point-to point @ 3Mbps + 3 telephone calls via ISDN  
MultiSiteTF over ISDN PRI / E1(T1)  
4 sites @ 56 - 512 (384)kbps + 1 telephone call via ISDN  
3 sites @ 56 - 768 (512)kbps + 2 telephone calls via ISDN  
Point-to point @ 56 - 1.5 (1)Mbps + 3 telephone calls via  
ISDN  
MultiSiteTF over ISDN / 6BRI  
Other Supported ITU Standards  
H.320, H.323, H.281, BONDING (ISO 13871), H.231,  
H.243, H.331  
4 sites @ 256kbps or 3 sites @ 384kbps  
4 sites @ 56 - 192kbps + 1 telephone call via ISDN  
3 sites @ 56 - 256kbps + 2 telephone calls via ISDN  
Point-to-point @ 56 - 512 kbps + 3 telephone calls via  
ISDN  
Presentations and Collaboration  
Natural Presenter Package including:  
PC PresenterTF  
MultiSiteTF (H.243) Cascading  
Up to 10 video sites @ 768kbps + 4 audio sites  
Any combination of IP & ISDN connections  
(transcoding)  
PC SoftPresenterTF  
Digital ClarityTF  
Duo VideoTF  
DuoVideoTF  
T.120 Microsoft NetMeeting support via RS-232 (9-pin D-sub)  
Streaming (compatible with Apple QuickTime and  
RealPlayer v8 etc.)  
Available on all networks  
Available in MultiSiteTF (over IP & ISDN)  
Network Features  
System Management  
Auto H.320/H.323 Dialling  
Total management via embedded web browser, SNMP,  
Telnet and FTP  
DownspeedingTF  
Programmable network profiles  
Password protection  
Remote software upload: during a call over all networks, via  
webserver, and via FTP server  
1 x RS-232 used for main camera control  
1 x RS-232 for local software upgrades, local control and  
diagnostics  
Intelligent Call ManagementTF  
Ho on ISDN-PRI facility  
NATO standard KG194 encryptor support  
Automatic SPID and Line Number Configuration  
(National ISDN, GR-2941-CORE)  
SoftMuxTF  
Remote control and menu system  
Directory Services  
H.331 Broadcast Mode  
200 number global directory  
100 number local directory including:  
16 dedicated MultiSiteTF entries  
H.323 Network Features  
IP precedence (QoS)  
IP type of service (TOS)  
9 selectable menu languages:  
Network Address Translation (NAT) support  
English, French, German, Italian, Japanese, Norwegian,  
IP adaptive bandwidth management (including flow control) Portuguese, Spanish and Swedish  
Auto gatekeeper discovery  
Dynamic playout and lypsync buffering  
Customised boot up logo (jpeg)  
102  
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Health Care System III  
Abbreviations  
Abbreviations  
AGC  
ARP  
Aux  
BNC  
BRI  
Auto Gain Control  
Mic  
MSN  
NAT  
NR  
Microphone  
Address Request Protocol  
Multiple Subscriber Number  
Network Address Translator  
Noise Reduction  
Auxiliary  
Bayonet Connector  
Basic Rate Interface  
Charge Couple Device  
Collision Detection  
NSF  
NT  
Non Standard Facility  
Network Terminator  
CCD  
CD  
NTSC National Television Systems Committee  
PABX Private Automatic Branch Exchange  
CE  
Communitee European  
Common Intermediate Format  
Coder/Decoder  
CIF  
PAL  
PBX  
PC  
Phase Alternation Line  
Private Branch Exchange  
Personal Computer  
Codec  
CPE  
CRC  
CSA  
CSU  
CTS  
Customer Premise Equipment  
Cyclic Redundancy Checking  
Canadian Standards Association  
Channel Service Unit  
Clear To Send  
PIP  
Picture-In-Picture  
PRI  
Primary Rate Interface  
QCIF Quarter Common Intermediate Format  
QoS  
RTS  
SIF  
Quality of Service  
Ready To Send  
DHCP Dynamic Host Configuration Protocol  
DSU  
DTR  
DTX  
DVD  
ESF  
Data Service Unit  
Source Input Format  
Data Transfer Rate  
SNMP Simple Network Management Protocol  
SPID Service Provider IDentification  
Discontinuous Transmission  
Digital Versatile Disc  
Extended Super Frame  
Far End Camera Control  
File Transfer Protocol  
SQCIF Sub-Quarter Common Intermediate Format  
SVGA Super Video Graphics Array  
FECC  
FTP  
TCP/IP Transmission Control Protocol/Internet Protocol  
TCS  
TOS  
TTL  
UL  
Terminal Control String  
Type Of Service  
HCS III Health Care System III  
ICIF  
ICM  
IEC  
Interlace Common Intermediate Format  
Time To Live  
Intelligent Call Management  
Underwriters Laboratories  
Video Cassette Recorder  
Video Graphics Array  
International Electrotechnical Commission  
VCR  
VGA  
IMUX Inverse Multiplexer  
IR  
Infrared Radiation  
VISCA Video System Control Architecture  
ISDN  
ISIF  
LAN  
LCD  
MCU  
Integrated Services Digital Network  
Interlace Source Input Format  
Local Area Network  
VNC  
WAN  
Virtual Network Computing  
Wide Area Network  
WAVE Wide Angle View  
XGA Extended Graphics Array  
Liquid Crystal Display  
Multi-point Control Unit  
103  
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Index  
Health Care System III  
Index  
D
I
Symbols  
1TR6 19  
A
Data mode 88  
iCIF 57  
Dataport configuration 88  
DHCP 84  
Incoming MCU calls 86  
Installation 5, 19  
Diagnostics 90  
Introduction 12  
Dial in to MultiSite 51  
Dialing 35  
IP Precedence 83  
Abbreviations 103  
Access Code 35  
Add Duo Video 46  
Add MultiSite Entry 40  
Add New Entry 39  
Adding an extra site 50, 51  
Advanced call quality 57  
Advanced ISDN settings 75  
Advanced use 55  
Alert Speaker 69  
Audio  
IP-address 84  
Digital Clarity 58  
Directory  
IP-subnet mask 84  
Iris Control and Lighting 28  
Iris control and lighting 97  
ISDN switch type 73  
ISDN-BRI Settings 73  
ISDN-PRI/T1 Settings 76  
Add New Entry 39  
Edit Entry 39  
Name 39, 40  
Disconnect site # 63  
Disconnecting sites 51  
Do not disturb 41  
Document Camera 69  
Downspeeding 35, 75  
Dual Monitor 45  
Duo Video 46  
J
Jack 16  
inputs 64  
L
outputs 65, 66  
quality 56  
LCD Display 14  
Leased E1/T1 79  
Level Settings  
Duo Video / Still Image source 58  
Duo Video Quality 58  
setup 64  
sources 64  
Outputs 66  
Auto BRI Config 73  
Autofocus 42  
E
Lighting 29  
Edit/Delete Entry 39  
Encryption 87  
Line setup 74  
Automatic Gain Control 67  
Auxiliary 1 22  
Loudspeaker Volume 28  
Loudspeaker volume 97  
Ending a call 37  
Auxiliary 2 23  
Ethernet Speed 85  
Euro ISDN cause codes 91  
External mixer 64  
M
B
Main Camera 14  
Making a call 35  
MCU services 61  
Menu structure 32  
Menu system 55  
Microphone 14  
Background 28, 97  
Battery handling 3  
Block Diagram 20  
External network settings 79  
F
Far end camera control 44, 59  
FECC 44  
C
Cable Specification, V.35 80  
Call  
Floor to site # 63  
Focus 69  
levels 65  
on/off 41  
making a LAN call 35  
making a video call 35  
restricted 36  
Mobility 6  
G
Modem mode 88  
Monitor 14  
G.711 57  
Call control 80  
G.722 57  
Motion 56  
Call Quality menu 56  
Call Settings 86  
G.722.1 57  
Moving camera 42  
MSN (Multi Subscriber Number) 75  
Multipoint Control Unit (MCU) 61  
MultiSite (Built-in) 48  
G.728 57  
Call status 91  
Gateway 85  
Camera 14  
Getting Started 30  
Graphics  
controlling 42  
tracking modes 69  
Camera Arm Clamp 17  
Cause codes 91  
N
Receiving 45  
Sending 45  
NAT 84  
Guidelines for making rooms 28  
NAT Address 84  
Natural Video 12, 56, 57  
Network configuration 72  
Network Profiles 87  
NT1 93  
Chairman functionality 61  
Channel status 90  
CIF 57  
H
H.261 57  
Cleaning 6  
H.263 57  
Closed Captioning 53  
Continuous Presence 61  
Control mode 88  
Copyright 3  
NT384 93  
H.281 44  
H.331 57  
O
Headset 16  
HumFilter 66  
Correcting keying mistakes 37  
Operational Considerations 28  
104  
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Health Care System III  
Index  
Still image  
VNC 69, 71  
P
filter 59  
VNC Settings 71  
Parallel dial 75  
PC 14, 69  
receiving 45  
requesting 45  
sending 45  
viewing 45  
Voice Activated Camera Positioning 43  
Voice Switched 61  
PC Presenter 52  
PC SoftPresenter 52  
Phantom power 64  
Picture-in-Picture 41  
PIP 41  
Volume 41  
W
Storage 6  
Storing presets 44  
sub-address 35  
Waste handling 3  
WAVE camera 14, 17  
Whitebalance 69  
Precautions 5, 19  
Presentation Settings 61  
Presentations 58  
Preset buttons 44  
Presets  
Subaddress 75  
System configuration 33  
System Info 41  
X
System info 90  
X.21 19  
System Power-up 30  
System set-up 72  
selecting 44  
storing 44  
T
Production of products 3  
T.120 88  
Q
Take chair 63  
Quality 36  
Terminal ID 62  
Quick keys 31  
Terminal settings 72  
Terminate meeting 63  
Text Chat 53  
R
To adjust the volume 41  
To answer a call 37  
Release chair 63  
Release floor 62  
Repacking 6  
To call a terminal with a SUB-address 75  
To connect a PC to Dataport 1 88  
To end a call 37  
Request floor 62  
Requesting a still image 45  
Restart 85  
To enter/leave the menu system 55  
To manually focus the Main Camera 42  
To select a preset 44  
To store the current camera position 44  
TOS 83  
Restore Audio Defaults 69  
Restore defaults 91  
Restrict 94, 95  
Restricted call 36  
Trademarks 3  
S
Type of Service 83  
Safety 5  
U
Seating Area 29  
Selecting nettwork 37  
Selecting network 37  
Selecting video sources 42  
Send Own Numbers 79  
Sharpness 56  
Unpacking 19  
Utilities 59  
V
VCR 22  
SNMP Agent 85  
SNMP Community 85  
SNMP Manager 85  
SNMP Trap Host 85  
SNMP traps 85  
VGA Resolutions 56  
VGA Settings 70  
Video  
input 69  
inputs 42  
SoftMux 35  
mode 57  
Software Options 89  
Start-up 30  
sources 42  
Video call 35  
Video In Name 70  
View  
Status Format 57  
Still Image  
Set-up 61  
current settings 92  
outgoing video 41  
Viewing a still image 45  
105  
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Servicing  
Health Care System III  
Servicing  
Do not attempt to service the apparatus yourself, otherwise the warranty will be voided. Opening or  
removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified  
service personnel.  
Damage Requiring Service  
Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following  
conditions:  
When the power cord or plug is damaged or frayed.  
If liquid has been spilled or an object has fallen into the apparatus.  
If the apparatus has been exposed to rain or moisture.  
If the apparatus has been subject to excessive shock by being dropped.  
If the apparatus does not operate normally when following the operating instructions.  
For servicing, please call one of the following service centres:  
USA  
Canada  
Europe & Asia Pacific  
Tandberg Inc.  
1860 Michael Faraday Drive  
Suite 250  
Tandberg  
6505 Trans-Canada Hwy  
Suite 610  
Tandberg  
Philip Pedersens vei 22  
1366 Lysaker, Norway  
Tel: +47 67 125 125  
Fax: +47 67 125 234  
Video: +47 67 117 777  
Reston, Virginia 20190  
Tel: 703 709 4281  
Fax: 703 709 4231  
Video: 703 437 6991  
St. Laurent, Quebec  
H4T 1NS3  
Tel: 514 748 5224  
Fax: 514 748 5229  
Video: 514 744 4792  
Mailing Address:  
Tandberg ASA  
P.O. Box 92  
1325 Lysaker, Norway  
106  
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