Help Desk / Support Details
Swann Technical Support
English
All Countries E-mail: [email protected]
Telephone Helpdesk
BulletCam
Security Camera
Color weatherproof
UNITED STATES toll free
877-274-3695
(Sun-Thurs, 2pm-10.30pm PST)
800-627-2799
(Mon0Fri, 9am-1pm PST)
USA Exchange & Repairs
562-777-2551
(Mon-Fri, 9am-5pm PST)
AUSTRALIA toll free
1300 13 8324
(Mon-Fri, 9am-5.30pm Aus EST)
International
+61 3 8412 4610
(Mon-Fri, 9am-5.30pm Aus EST)
and the time in Melbourne Australia compare to your local time.
If this device does not work when you first plug it in,
do not take it back to the store.
Warranty Information
Swann Communications warrants this product against defects in workmanship and material for a
period of one (1) year from it’s original purchase date. You must present your receipt as proof of
date of purchase for warranty validation. Any unit which proves defective during the stated period
will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The
repair or replacement will be warranted for either ninety days or the remainder of the original one
year warranty period, whichever is longer. The end user is responsible for all freight charges
incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping
costs incurred when shipping from and to any country other than the country of origin. The
warranty does not cover any incidental, accidental or consequential damages arising from the use of
or the inability to use this product. Any costs associated with the fitting or removal of this product
by a tradesman or other person or any other costs associated with its use are the responsibility of
the end user. This warranty applies to the original purchaser of the product only and is not
transferrable to any third party.
Contact the Swann Helpdesk using our fast e-mail service
numbers shown on the back cover of this booklet.
Most problems can be quickly and easily fixed with a simple
e-mail or a quick chat with one of our friendly technical staff.
(Toll-Free available in the US and Australia only)
Unauthorised end user or third party modifications to any component or evidence of misuse or
abuse of the device will render all warranties void.
Installation Guide
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How to connect bulletcam camera to your TV or VCR
How to connect bulletcam camera to your TV or VCR
Keeping Your Home & Office Safe
Security tips that really work!
Your bulletcam camera is designed to transmit high quality color images to your television and is
operated by mains power. To help guide you through the process of setting up the bulletcam
camera, we have outlined the steps and numbered each of the components required in the
diagram below.
Tips for using the Swann DIY Security Kit
1. Deterrance is the best and most cost effective security method
CAMERA
- preventing criminal activity before it occurs is preferable to, and cheaper than, cleaning up
after it occurs
VCR, TV or MONITOR
- the Swann BulletCam is an example of cost effective security utilising the 'art of detterance' to
outsmart thieves and criminals
2. Always place cameras high enough that they can't be closely inspected or easily accessed
3. Position cameras and dummies where they can be easily seen for maximum deterrance
4. Position the monitor where it can be seen but not touched
6
POWER
ADAPTOR
WHITE
5. Use the channel switching function on the monitor to see both camera views
6. Add extra dummy cameras to give the impression of heightened security
7. Plug a VCR into the monitor and record suspicious activity
BLACK
5
2
VIDEO AUDIO
OUT
VIDEO AUDIO
8. Position VCR tapes or boxes close to the monitor for added effect, implying there is a security video
recorder even if there isn't one
1
YELLOW
3
4
VIDEO IN
AUDIO IN
FCC Notice
*To extend the operating distance from your TV or VCR you will need to purchase an A/V extension cable
(sold separately) which are available at most electronics stores.
We, Swann Communications of 10612 Shoemaker Avenue, Bldg A, Santa Fe Springs, CA 90670 USA,
declare under our sole responsibility that the product:
Step 1: At the end of your Bulletcam camera cable you will find three colored plugs:
SW213-BCC
•Yellow (Video RCA)
•Red (Audio RCA)
•Black
This product meets the requirement specified in Part 15 of FCC Regulation. Operation rests with the
following two conditions:
(1) The equipment should not cause any harmful interference;
Step 2: Plug the yellow RCA plug (1) into the "Video In" input (3) (usually located at the back of
your TV or VCR).
(2) The equipment must receive and process any interference, including any possible interference
caused by operation mistakes. After testing the product, we confirm that it complies with the provision
for class C digital equipment in the 15th part in FCC regulation; and the receiver complies with the
limitation for class B digital equipment in Part 15 of FCC regulation. The product generates, applies and
emits radio waves. It might cause harmful interferences to wireless communication if not be installed
and used following the description of the manual. The product may interference in residential area, and
the customer should take remedies to eliminate the interference at their own costs. If the product
causes any harmful interference to wireless equipment of disturbs the receiving of TV signals (it can be
identified by turning on and off the product), you can solve the trouble by following methods:
Step 3: Plug the red RCA plug (2) into the "Audio In" input (4) (usually located at the back of
your TV or VCR).
Step 4: Connect the black plug (5) at the end of your Bulletcam into the black plug at the end of the
power adaptor (6).
Step 5: Plug the power adaptor (6) into the mains power point in your wall.
(1) Re-adjust the product or put it in another place;
(2) Extend the distance between the equipment interfered and the product; and
(3) Refer to dealers or experienced radio electrician for help
Step 6: If you have an A/V TV with RCA sockets you will need to switch the TV to the AV channel on
your TV to view the camera. To connect the Bulletcam to your VCR, you will need to turn the
VCR to the A/V Input selection and turn your TV onto the channel you would normally use to
view a tape or movie on your VCR.
CE Notice
This product complies with standards including Low Voltage Device Directive 73/23/EEC; EMC
Directive 89/336/EEC and R&TTE Directive 1999/5/EC. It passed the subject tests by authority
concerned and it authorized to bear CE mark.
Note: Please read the instructions for your VCR or TV for more information on using their
A/V inputs.
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Mounting the camera on your wall or ceiling
Things to consider when operating the bulletcam camera
1.
2.
Once you have chosen the best position for the camera, switch the power to the camera off,
and unplug the power lead from the camera.
1. To extend the operating distance of the camera from your TV or VCR you will need to purchase an
A/V extension Cable (sold separately) which are available at most electronics stores.
Swann 18m/60ft AV powercable SW-AV-CABLE
When mounting the bulletcam camera to your ceiling or wall, please ensure that you rotate
the camera so that at the top of the camera lens is 'up', otherwise you will find that your
pictures are displayed upside down. (see diagram)
Swann 36m/120ft AV powercable SW-P-36M
2. The camera must not be placed where it looks directly into the sun or any other bright light source,
as this will not only result in a poor image, but will eventually damage the electronics of the camera.
3.
Hold the camera base in the position you wish to fix it, and mark the holes with an
appropriate pen or pencil. Once this is done, remove the stand and drill a hole with the
appropriate drill bit for the material you are mounting your camera to and the screws you
are using. When your holes are done, screw the stand to the wall, then re-align the camera
to the subject.
3. Areas with a high degree of contrast in the light levels may require re-positioning of the camera in
order to obtain the best image.
4. The best viewing angle is achieved by placing the camera in a position where it is looking down on
the subject.
4.
5.
Run the camera cable back to the TV/VCR, any holes that you drill need to be at least 14mm
in diameter to allow the connectors to pass through.
5. IMPORTANT: For night-time use or when situated in a dimly-lit environment the camera requires
the aid of suitable exterior lighting to ensure a good picture is achieved.
Reconnect the power and A/V leads to the camera and switch the camera power back on.
6. It is recommended that if night vision is required when using the BulletCam, you would use a
movement activated sensor flood light to accompany your camera and provide a suitable light source.
The best method is to mount the light behind the camera to ensure that the subject is correctly lit,
and that the camera does not get too much light into the lens which may cause over-exposure
problems. Lights of this type are readily available at hardware stores and similar electrical supply
outlets. Consult your local electrical contractor for information on the installation requirements for the
various types of flood lights.
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