Swann Home Security System DB 815 User Manual

Advanced security made easy™  
High Resolution Intercom  
with 7” LCD screen  
DB-815TM  
Operating Instructions  
SW347-DV7  
SR347-DV7-60100-231109  
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Table of Contents  
Before You Begin  
2
Package Contents  
Overview  
3
4
Layout  
5
Installation Guide  
6
Connect Wiring  
7
Completing Installation  
Operating the Intercom  
Troubleshooting  
8
9
10  
Technical Specifications  
Technical Support / Warranty Information  
11  
Rear Cover  
Package Contents  
Indoor LCD Unit  
Power Adaptor  
50ft (15m) Cable  
Outdoor Intercom Unit  
Indoor LCD Bracket  
Outdoor Intercom Bracket  
Mounting Hardware  
Operating Instructions  
3
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Overview  
Congratulations on your purchase of Swanns high-resolution intercom, the DB-  
815 which combines a 7” high quality LCD screen with vivid color with a sleek,  
damage resistant, rust-proof aluminum outdoor intercom unit with a discreet built-  
in color camera. At night, the camera utilizes its built-in infrared LEDs to provide  
limited night-vision, so you can see whos there in the dark!  
Additionally, the DB-815 can be used to control both an electronic door lock and  
an electrically operated outdoor gate, giving you the combined benefit of security  
and convenience.  
Like any device which requires permanent installation into your home, installing the  
DB-815canbeasomewhatcomplextaskwhichrequiresanintermediateknowledge  
of electrical wiring. We strongly suggest that anyone not familiar with electrical  
wiring not attempt to install the DB-815 themselves – hire a professional.  
General Guidelines: Read Before Attempting Installation  
1. Keep the LCD Indoor Unit away from high temperatures, such as near an oven  
or in direct sunlight, and high humidity, such as bathrooms and greenhouses,  
as both can easily damage the delicate LCD Unit.  
2. Do not install the LCD Indoor Unit close to a television – the signals the TV and  
the Intercom use to function can interfere with one another.  
3. Clean the LCD Unit using a soft cloth – there are many specialized LCD cleaning  
cloths available. Do not use liquids or solvents of any kind.  
4. Do not subject either the indoor or outdoor units to sudden shocks, such as  
being struck or dropped.  
5. Exercise caution when placing the outdoor unit that the camera will not be  
exposed to direct sunlight – this will make images very hard to distinguish,  
and eventually damage the Unit. Remember that the position of the sun varies  
throughout the day and year.  
Most importantly:  
If you are not experienced with electrical wiring, do not attempt to install  
the cable through your walls/ceiling yourself - hire a professional!  
4
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Layout  
Indoor LCD Unit  
Doorbell Volume  
Doorbell Melody  
Selection  
Microphone  
Speaker  
Brightness Control  
Chroma Control  
Volume Control  
Monitor On/Off  
Electric Lock Control  
Electric Gate Control  
Answer/Disconnect  
Outdoor Unit  
Mounting Bracket  
Microphone  
Camera Lens  
Doorbell Button  
5
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Installation Guide  
Installing the DB-815 can be a tricky process, particularly running the cable from  
the outdoor Unit the indoor LCD Unit. Running cables through walls and/or the  
ceiling involves drilling holes and then feeding the cable into them. During this  
procedure, there is always the risk of accidentally making contact with live electrical  
wiring - the results of which are often lethal.  
Thus: if you’re not intimately familiar with the electrical wiring in your  
home, please, hire a professional to install the cable! A small installation  
fee is certainly preferable to injury or death. However, if you feel confident  
and able to proceed, or are not installing the cable into the walls/ceiling, the  
installation procedure is as follows.  
Installing the cables:  
Run the cable from the location you want the outdoor Unit to the location you  
want the indoor unit.  
There is no ‘right’ way to do this - one solution (as mentioned above) is to run  
the cable through the walls/ceiling. Alternately, you can use a series of cable  
clips and run the cable on the outside of the walls and through the door frame  
(if theres space for it) but this solution is obviously less aesthetically pleasing.  
The U-shaped terminals attach to the indoor unit, the bare wires to the outdoor  
unit.  
Attaching the mounting brackets:  
Once the cable is where you want it (leaving enough excess that the wiring can be  
attached easily), the next step is to attach the mounting brackets to the wall.  
Using two screws, mount the outdoor bracket so that the wiring comes  
through the lower of the two large openings.  
If you’re mounting the outdoor bracket onto brickwork, concrete or similar,  
remember to use proper masonry screws and/or plugs.  
Mount the indoor bracket with two screws, so that the wiring protrudes  
through the large center hole.  
Again, be sure to use screws suitable for the surface. If your walls are plaster  
sheeting, make sure the screws enter the framework behind for stability.  
6
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Connecting Wiring  
To attach the wiring correctly:  
Attach wires to terminals 1-4 on the rear of the indoor Unit by sliding the  
U-shaped connection under the screw terminals.  
Screw into place, being careful not to overtighten.  
Attach a control for an electric lock/door-strike to terminals 5 & 6 and controls  
for an electric gate to terminals 7 & 8 (if applicable).  
Attach the bare wire ends into the connections to connections 1-4 on the  
outdoor Unit using a small screwdriver or a pen (or similar) to push in the small  
button atop each wire terminal, and insert the wire.  
Release the button and the wire will be clamped firmly in place.  
Remember: The small U-shaped connection attaches to the indoor unit, whilst the  
plain wire end attaches to the outdoor unit.  
Suggested wiring solution:  
No.  
1
Color  
Green  
Black  
Blue  
Function  
Audio  
2
Ground  
Video  
3
4
Brown  
Power  
Suggested solution only. All four wires in the cable are identical in every respect except their color. Thus,  
provided terminal 1 on the indoor Unit is connected to 1 on the outdoor Unit, and so forth, the color  
of the wire used is not particularly important.  
7
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Completing Installation  
All thats left to do is attach power to the system, and to mount the indoor and  
outdoor units on the brackets which have already been placed.  
To attach power:  
Attach the plug on the end of the supplied 12V power supply to the plug on  
the rear of the indoor unit.  
Plug the power supply into a wall socket. If necessary, turn the wall socket  
on.  
The system should now have power.  
It is not necessary to separately connect power supply to the outdoor unit, as  
power is supplied from the connection to the indoor unit.  
Attaching the Units to the brackets:  
Indoor:  
The indoor Unit is simply placed over the mounting bracket so that the top  
clasps fit in the holes in the rear of the unit.  
Push down to lock the unit in position.  
Outdoor:  
The outdoor unit should insert into the outdoor unit, clipping into position  
when pressed back and up.  
To secure it firmly and to prevent tampering, the outdoor unit can be screwed  
into position.  
To do so, remove the round soft rubber plug on the bottom of the outdoor  
unit.  
When the unit is in the correct position (ie. inserted fully into the bracket)  
insert the supplied smaller screw into this hole and tighten.  
Re-apply the rubber plug to prevent unwanted moisture/water entering the  
unit.  
Using more than one indoor unit:  
You can connect a second indoor unit to the Intercom system. You’ll need to  
purchase the second unit in addition to the current kit.  
The second unit is wired in parallel with the first: that is, terminal 1 from the  
outdoor Unit should be wired to terminal 1 on the first monitor which, in turn, is  
wired to terminal 1 of the second unit. Repeat for connections 2 ~ 4.  
8
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Operating the Intercom  
Operating the Video Intercom is quite straightforward - doubly so for a visitor -  
they need only worry about pressing the one button on the outdoor unit!  
Heres a rundown of all the buttons on the interior unit and what they do.  
Monitor On/Off: Turns the monitor On or Off. Press once to turn  
on, and again to turn off. The monitor will turn off automatically  
if left for approximately 10 seconds without activity. Can be used  
whether or not the bell has been rung.  
Answer/Disconnect: When the doorbell is rung, this button will  
activate the intercom. Press it again to disconnect. It will automatically  
disconnect after a short time of inactivity.  
Open/Unlock Door: To release an electric door-strike (optional -  
available separately). Press and hold to keep the door strike open.  
The door-strike must be connected to the indoor unit as described  
on page 7.  
Open Gate: To open an electric gate (optional). Press once to open  
the gate - it will close automatically after a set time. The gate control  
must be connected to the indoor unit as described on page 7.  
Melody: Press to cycle through the different tones available for the doorbell. There  
is no need to confirm - the tone presented when the melody button was pressed  
most recently is the tone that will be heard when the doorbell is pressed.  
Doorbell Volume: How loud the doorbell tone will be. There are three settings,  
Low, Medium and High.  
Volume, Chroma and Brightness Controls:  
The volume control determines the loudness of the in-built speaker of the interior unit.  
The chroma control determines how much color is in the image - more chroma  
gives a vibrantly colored image, however too much color can detract from the  
image quality.  
The brightness control determines how light the image appears. At either  
extreme, the image will seem mostly black or mostly white. Somewhere towards  
the middle typically achieves the best results.  
9
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Troubleshooting  
Problem: I hear crackling/hissing or the audio/video is faint or distorted.  
Solution: There are two possibilities regarding the cause of this problem.  
Firstly, it could indicate that there could be a break or loose connection in  
the cable connecting the outdoor and indoor units. This is easily checked by  
removing the outdoor Unit from its bracket, moving it to the indoor Unit and  
connecting them via a much shorter cable that you know is in good working  
order.  
The second possibility is that something is interfering with the signal. Mains  
power cables (the ones between 110V and 240V depending on your location)  
can generate surprisingly powerful electromagnetic fields. Running your cables  
to close to these lines can seriously degrade the signal quality.  
Problem: The audio/video keeps cutting in and out.  
Solution: Don’t hold down the video/audio buttons whilst talking. Press the one  
you want once - the screen/speakers will stay active for some time. Holding the  
button down can cause them to switch on and off in rapid succession.  
Problem: The screen displays only white!  
Solution: Try adjusting the brightness control. If this doesn’t help, chances are that  
there is a very bright light source in the cameras field of view, and this is ‘washing  
out’ the image. Examples of light sources that can do this include the sun (during  
the day) or bright street lights (at night). Additionally, if the camera is located in  
a very shaded area looking into a brightly lit area in the distance (such as being  
located under an awning, looking at the side of a white house in full sun behind)  
this extreme contrast can confuse the cameras automatic exposure. Try aiming the  
camera towards more even lighting.  
Problem: The screen displays only black!  
Solution: Try adjusting the brightness control. If this doesn’t work, check to  
be sure that there is nothing blocking the lens of the camera - if no light can  
enter the camera, then there is going to be no image! If the camera is free from  
obstruction, then the video cable (connection number three, using the blue cable  
if you’ve followed our suggested wiring solution) may have been damaged. Finally,  
remember that the camera has only limited night vision capabilities - if theres  
nothing within approximately 15ft of the lens (about 4m), then the camera won’t  
see anything in the dark.  
10  
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Technical Specifications  
DB-815  
7” Video Intercom  
Video  
Image Sensor  
1/4” CMOS  
Video Quality  
Viewing Angle  
380 TV Lines  
67 degrees  
Day/Night Mode  
Night Vision Distance  
Display Resolution  
Display Size & Type  
Color during day / switches to B&W at night  
4m  
1440 x 234  
7” LCD  
General  
Operating Power  
Operating Temperature  
Dimensions Monitor  
DC12V  
5°F ~ 122°F -15°C ~ 50°C  
9.4” x 6.3” x 0.7”  
240mm x 160mm x 17mm  
5.1” x 2.0” x 1.9”  
130mm x 50mm x 47mm  
17oz / 500g  
Dimensions Camera  
Weight Monitor  
Weight Camera  
7oz / 200g  
Cable Length  
50ft / 15m  
11  
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Helpdesk / Technical Support Details  
Swann Technical Support  
All Countries E-mail: [email protected]  
Telephone Helpdesk  
USA toll free  
1-800-627-2799  
AUSTRALIA toll free  
1300 138 324  
(Su, 2pm-10pm US PT)  
(M-Th, 6am-10pm US PT)  
(F 6am-2pm US PT)  
(M 9am-5pm AUS ET)  
(Tu-F 1am-5pm AUS ET)  
(Sa 1am-9am AUS ET)  
NEW ZEALAND toll free  
0800 479 266  
USA Exchange & Repairs  
1-800-627-2799 (Option 1)  
(M-F, 9am-5pm US PT)  
INTERNATIONAL  
+61 3 8412 4610  
current time in Melbourne, Australia compared to your local time.  
Warranty Information  
Swann Communications USA Inc.  
12636 Clark Street  
Swann Communications PTY. LTD.  
Building 4, 650 Church Street,  
Richmond, Victoria 3121  
Australia  
Santa Fe Springs CA 90670  
USA  
Swann Communications warrants this product against defects in workmanship and material  
for a period of one (1) year from it’s original purchase date. You must present your receipt  
as proof of date of purchase for warranty validation. Any Unit which proves defective during  
the stated period will be repaired without charge for parts or labour or replaced at the sole  
discretion of Swann. The end user is responsible for all freight charges incurred to send the  
product to Swann’s repair centres. The end user is responsible for all shipping costs incurred  
when shipping from and to any country other than the country of origin.  
The warranty does not cover any incidental, accidental or consequential damages arising  
from the use of or the inability to use this product. Any costs associated with the fitting or  
removal of this product by a tradesman or other person or any other costs associated with  
its use are the responsibility of the end user. This warranty applies to the original purchaser  
of the product only and is not transferable to any third party. Unauthorized end user or  
third party modifications to any component or evidence of misuse or abuse of the device will  
render all warranties void.  
By law some countries do not allow limitations on certain exclusions in this warranty. Where  
applicable by local laws, regulations and legal rights will take precedence.  
© Swann Communications 2009  
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