U N D E R C O U N T E R R E F R I G E R A T I O N
USE & CARE INFORMATION
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S U B - Z E RO UNDERCOUNTER R E F R I G E R AT I O N
THANK YOU
Thank you for purchasing your new Sub-Zero
Undercounter unit. Undercounter units
simplify life at home by bringing refrigeration
anywhere it's needed. Fresh greens in the
kitchen island. Ice, soda and snacks in the
media room. Chilled mineral water in the
master suite. Imagine how these innovative
undercounter units can serve you.
C O N TAC T
I N F O R M AT I O N
Sub-Zero
Your Sub-Zero Undercounter model is
Customer Service:
800-222-7820
protected by a warranty that is one of the
finest in the industry. Take a moment to read
the warranty statement on pages 18–19 and
refer to it should service become necessary.
Website:
subzero.com
This Use & Care Information book will answer
most of your questions about the features,
operation and maintenance of your Under-
counter unit. If you have questions that are
not addressed here, call 800-222-7820, e-mail
us at [email protected] or visit
our website, subzero.com.
3
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S U B - Z E RO UNDERCOUNTER M O D E L S
M O D E L UC-24R
U N D E R C O U N T E R A L L R E F R I G E R ATO R
Location of rating/
serial number plate
Overlay or stainless
steel application
Spill-proof cantilever
glass shelves
Spill-proof glass
floor
Two-litre bottle
door storage
(bottom shelf)
Clear utility bin
Easy-access
electronic controls
M O D E L UC-24B
U N D E R C O U N T E R B E V E R AG E C E N T E R
Accent lighting
Overlay or stainless
steel design
Location of rating/
serial number plate
Wine storage
shelves
Spill-proof cantilever
glass shelf
Matches appearance
of Wine Storage
Model 424
Spill-proof glass
floor
Double-pane glass
door
Clear utility bin
Easy-access
electronic controls
4
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S U B - Z E RO UNDERCOUNTER M O D E L S
M O D E L UC-24C
U N D E R C O U N T E R R E F R I G E R ATO R / F R E E Z E R
Wine storage
shelf
Overlay or stainless
steel application
Location of rating/
serial number plate
WA R R A N T Y
Sub-Zero products
are covered by a
two, five and
Spill-proof cantilever
glass shelf
Two-litre bottle
door storage
twelve year resi-
dential warranty
(one and five year
warranty for
Model UC-24RO).
See warranty
Easy-access
electronic controls
Freezer storage
Clear ice bucket
details at the end
of this guide.
Automatic ice
maker
M O D E L UC-24RO
U N D E R C O U N T E R O U T D O O R M O D E L
Approved for
outdoor use
Classic stainless
steel design
Location of rating/
serial number plate
Spill-proof cantilever
glass shelves
Two-litre bottle
door storage
(bottom shelf)
Spill-proof glass
floor
Clear utility bin
UL approved door
lock
Easy-access
electronic controls
5
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S U B - Z E RO UNDERCOUNTER F E AT U R E S
UNDERCOUNTER F E AT U R E S
All Undercounter units are designed to be
built in for that custom Sub-Zero look.
Model UC-24C refrigerator/freezer features
an automatic ice maker with clear ice
bucket. The ice maker provides high-quality,
crescent-shaped ice that won’t stick to the
side of the glass.
Models UC-24R and UC-24C can be fitted
with a custom overlay or stainless steel
door front panel. A classic stainless steel
panel with handle is available as a sales
accessory for these models.
WA R R A N T Y
All units except Model UC-24B feature two-
litre bottle storage in the bottom door shelf.
Sub-Zero products
are covered by a
two, five and
twelve year resi-
dential warranty
(one and five year
warranty for
Model UC-24RO).
See warranty
details at the end
of this guide.
Model UC-24RO is available only in classic
stainless steel and comes complete with
door front panel and handle installed.
A UL approved lock is standard on Model
UC-24RO and available as a sales accessory
for all other models.
Model UC-24B must be ordered as an
overlay unit (UC-24B/O) or a classic stain-
less steel unit (UC-24B/S).
Sabbath Mode will allow the lights to
remain off during certain religious obser-
vances.
Electronic controls with digital readout LCD
display are up front and easy to access.
The solid, adjustable kickplate gives a true
built-in look and conforms to American
Institute of Architects standards.
The cantilevered glass shelves are
adjustable, easy to clean and spill proof.
The glass floor is also spill proof.
Undercounter models are designed for
mechanical system airflow at the front of
the unit.
All units except Model UC-24C feature a
clear utility bin for storage of smaller items.
Undercounter units are UL approved for US
and Canada.
Models UC-24B and UC-24C feature wine
storage of 16 and 8 (750 ml) bottles, respec-
tively. The roller-glide wine storage shelves
faced with natural cherry wood have a
three-quarter extension for easy access.
Undercounter units offer the Sub-Zero two,
five and twelve year residential
warranty—one and five year warranty for
Model UC-24RO. Warranty information can
be found on pages 18–19.
The full-view glass door and accent
lighting of Model UC-24B matches the
appearance of Wine Storage Model 424.
Bright lighting provides even illumination
throughout the interior.
An indicator in the LCD display will alert
you if service may be necessary.
These appliances are Star-K compliant
to meet strict religious regulations in
conjunction with specific instructions
6
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S U B - Z E RO UNDERCOUNTER U S E & C A R E
E L E C T RO N I C CONTROLS
The electronic controls of your Sub-Zero
Undercounter unit monitors and accurately
displays temperatures within one degree of
your preset temperature. It also monitors oper-
ation of the unit and lets you know if there’s a
problem.
L C D D I S P L AY
Electronic control functions, such as digital
temperatures and service indicators, are
shown in the LCD display, located on the
control panel. If you are using your unit
frequently, the numbers may fluctuate.
A microprocessor accurately samples the
temperature every second in each zone to be
sure the temperatures stay within one degree
of your preset temperatures. It also monitors
the unit’s operation and will let you know if
service may be necessary.
The temperature readout in the LCD display
will be visible through the glass door of Model
UC-24B.
U N I T O N / O F F
The UNIT ON/OFF key pad on the control
panel will shut off all electrical power to the
Undercounter unit for cleaning or service.
T E M P E R AT U R E C O N T RO L
To adjust the temperature in either section,
depress the WARMER or COLDER key pads
on the control panel.
The temperature ranges are 34˚F (1˚C) to 45˚F
(7˚C) in the refrigerator section, and -5˚F (-21˚C)
to +5˚F (-15˚C) in the freezer section (Model
UC-24C). It is normal for temperatures to
fluctuate slightly, depending on external influ-
ences such as an open door, the degree of
humidity and room temperature.
7
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S U B - Z E RO UNDERCOUNTER U S E & C A R E
E L E C T RO N I C CONTROLS
S A B B AT H M O D E ( S TA R - K )
V I S U A L S E RV I C E D I S P L AY
All Undercounter units feature the Sabbath
Mode. This is for certain religious observances
where the lights need to be turned off.
The microprocessor monitors temperatures
inside the unit. If there is a temperature
problem, you'll be alerted by a flashing
SERVICE indicator. The same SERVICE
indicator will also flash if the condenser needs
cleaning. Before calling for service, please
check and see if your condenser area needs
cleaning. Refer to Condenser Cleaning on
page 13.
Sabbath Mode will not disable the ice maker.
To initiate Sabbath Mode, while the unit is on,
press the UNIT ON/OFF key pad so that OFF
is visible in the LCD display. The unit will be
off.
Then press and hold the UNIT ON/OFF key
pad for 10 seconds. This will turn the unit back
on and will disable the lights. To return the
unit to normal lighting, press and release the
UNIT ON/OFF key pad.
If you have questions about Star-K compliance,
These appliances are Star-K compliant
to meet strict religious regulations in
conjunction with specific instructions
8
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S U B - Z E RO UNDERCOUNTER U S E & C A R E
REFRIGERATOR S TO R AG E
A D J U S TA B L E G L A S S S H E LV E S
U T I L I T Y B I N
To remove or adjust shelves, first tilt the shelf
up at the front, then lift it up and out of the
tracks on the rear wall of the unit. Refer to the
illustration below.
The clear utility bin slides in and out so that
you can access small containers and food
items easily.
To remove the bin, simply pull the bin straight
out. Replace the bin using the reverse process.
If the door is limited to a 90-degree opening,
you'll need to clear the door shelves in order
to remove a shelf. Lift and pivot the end of the
shelf nearest the door upward, and remove.
To replace a shelf, insert it in the tracks at the
rear of the refrigerator with the front of the
shelf raised slightly. As you push the shelf in,
lower the front of the shelf until it locks into
position.
IMPORTANT NOTE: Always be careful in
handling glass shelves to prevent breaking or
scratching the interior.
Adjustable glass shelf removal
9
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S U B - Z E RO UNDERCOUNTER U S E & C A R E
WINE S TO R AG E
FREEZER S TO R AG E
M O D E L S U C - 2 4 B A N D U C - 2 4 C
M O D E L U C - 2 4 C
Undercounter Models UC-24B and UC-24C
feature shelves for wine storage. The roller-
assembly shelves with a full three-quarter
extension for allow easy access to stored
750 ml bottles.
Model UC-24C refrigerator/freezer features an
automatic ice maker with clear ice bucket.
The ice bucket is removed by pulling it straight
out. Reinstall using the reverse process.
D E S I G N
G U I D E
The wine storage shelves have a solid natural
cherry wood facing that can be replaced with
other wood to match your cabinetry. Details on
how to replace the cherry wood facing on the
shelves can be found in the Sub-Zero Design
Guide. Check our website at subzero.com or
call Sub-Zero at 800-222-7820.
I C E M A K E R O P E R AT I O N
Details on how
to replace the
cherry wood facing
on the wine
storage shelves
can be found in
the Sub-Zero
Design Guide.
Check our website
at subzero.com or
call Sub-Zero at
800-222-7820.
The ice maker in the Model UC-24C freezer is
fully automatic and has been tested at the
factory.
The level of ice in the ice container is
controlled by an ice level arm. When the
container is filled with ice, the ice level arm
senses the level and shuts down the ice maker.
As ice is used, the level drops and the ice level
arm signals the ice maker to restore ice
production.
IMPORTANT NOTE: If you choose to stain or
seal the shelves’ natural cherry wood facing,
be aware that some of these substances are
hazardous and will damage stored wine.
W I N E S TO R AG E S H E L F R E M OVA L
To shut off the ice maker, lift the ice level arm
up or to the off position.
To remove a wine storage shelf, pull the shelf
out to its full extension, gently and evenly lift
up on both sides of the front of the shelf and
remove. Refer to the illustration below.
I C E P RO D U C T I O N
The ice maker is designed to produce enough
ice for normal family use. The timing of ice-
making cycles will vary depending on load
conditions, door openings and room tempera-
ture. On average, you can expect a cycle of ice
(eight cubes per cycle) every two hours until
the container is full.
Reverse the procedure to reinstall the shelf.
Be sure to unload all bottles from the
wine storage shelf before removing it.
The ice maker operates on water pressure of
20 to 100 psi. In some cases, a reverse
osmosis water filter system may not be able to
maintain the minimum pressure.
IMPORTANT NOTE: If ice is not used regularly
it tends to fuse together. To avoid this, empty
and replace the ice in the container as needed.
10
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S U B - Z E RO UNDERCOUNTER U S E & C A R E
A U TO M AT I C DEFROST
SOUNDS
Your Sub-Zero unit is equipped with an auto-
matic defrost system. The refrigerator section
will defrost during each off cycle of the refrig-
erator compressor. The freezer section (Model
UC-24C) is controlled by an energy-saving
Adaptive Defrost system, which defrosts as
needed.
You may hear some noises in the normal oper-
ation of the unit. Surrounding acoustics like
walls, floors and cabinets may affect the sound
of your unit. Some noises may be enhanced
when the door is open.
While the compressor is in operation, you may
hear a slight hum. During the start-up and
shutdown of the compressor, you may feel
vibration for a few seconds.
D O O R CLOSING
During the ice maker cycle (Model UC-24C),
you may hear the sound of ice dropping into
the container or the solenoid valve operating
while refilling the ice maker with water.
The door of your Undercounter unit has a
spring-loaded closure mechanism. As the door
is closed, the door closer engages to help
close and seal the door.
VACATION T I M E
For extended vacations, shut off power to the
unit. Empty the unit and block the doors open
slightly to let fresh air in and keep the interior
dry and fresh smelling.
For short vacations, remove all perishable
items. Shut off the ice maker and empty the
ice bucket. Do not change the control settings.
If your religious observances require turning
off the lights, refer to Sabbath Mode, page 8.
11
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S U B - Z E RO UNDERCOUNTER U S E & C A R E
CLEANING
S TA I N L E S S S T E E L E X T E R I O R
G L A S S D O O R C L E A N I N G
To clean the classic stainless steel exterior,
use a soft, nonabrasive stainless steel cleaner
like Signature Polish and apply with a soft
100% lint-free cloth. To bring out the natural
luster, lightly wipe the surface with a water-
dampened microfiber cloth followed by a dry
polishing chamois. All work should follow the
grain direction of the finish. Better results are
obtained by keeping the cloth in continuous
contact with the stainless steel.
The glass door panel of Model UC-24B can be
cleaned using any standard glass cleaner avail-
able on the market today.
S I G N AT U R E
P O L I S H
I N T E R I O R C L E A N I N G
To clean interior surfaces and removable parts,
wash with a mild solution of soap and luke-
warm water with a little baking soda. Do not
use vinegar. Rinse and dry thoroughly. Avoid
getting water on lights, control panel and LCD
display.
Signature Polish
is available from
Signature Limited
Laboratory,
P. O. Box 13436,
Dayton, Ohio
45413-0436, or
877-376-5474
(toll free).
IMPORTANT NOTE: Do not use abrasive
cleaners or cloths on any of the interior or
exterior surfaces, including the glass door
panel.
Under no circumstances should you use
a metallic or highly abrasive cleaner or
cloth, as this will scratch the classic
stainless steel finish.
Before cleaning the unit, shut the electric-
ity off at the control panel.
Do not submerge or pour hot water over
cold glass shelves.
12
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S U B - Z E RO UNDERCOUNTER U S E & C A R E
CLEANING
LIGHTING I N F O R M AT I O N
C O N D E N S E R C L E A N I N G
Model UC-24B has rope-style lighting mounted
to the top interior of the cabinet that cascades
down the sides of the unit.
Clean the condenser area every three to six
months. The cleaning schedule will depend on
the amount of dust and lint that accumulates
in this area.
All Undercounter models have a recessed light
bulb in the ceiling of the unit. To change the
bulb, remove the 25-watt bulb by unscrewing it
from the socket. Install a new 25-watt bulb.
Refer to the illustration below.
The condenser is located behind the kickplate.
Remove the kickplate to expose the condenser
area. Refer to the illustration below. Use a soft
bristle brush and vacuum hose to remove dust
and lint from the condenser area. To avoid
bending the condenser fins, be sure to vacuum
in the direction of the fins (up and down).
Shut off power to the unit before replac-
ing the light bulb. Wear protective gloves
when handling bulbs.
Before cleaning the condenser, shut the
electricity off at the control panel. When
you clean the condenser, wear gloves to
avoid injury from the sharp condenser fins.
Failure to clean the condenser could
result in temperature loss or mechanical
failure or damage.
Recessed
Light Bulb
Kickplate
Condenser location
Light bulb location
13
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TROUBLESHOOTING G U I D E
TROUBLES H O OT I N G
If your Undercounter unit is not operating
properly, use the following troubleshooting
guide before calling your Sub-Zero authorized
service center. This guide will save you time
and trouble and may help you avoid the
expense of a service call.
Undercounter unit is warmer than usual
Is the control set properly?
Is the temperature set properly?
Is the condenser area clean?
Has the door been left open for an
extended period? Be sure that food is not
obstructing proper door closing.
SERVICE is flashing in the LCD display
This may indicate that the condenser needs
cleaning. Follow the Condenser Cleaning
procedure outlined on page 13.
Has a large amount of food been added
recently?
This happens when the unit runs too long.
A temperature sensor may be faulty. If this
occurs, turn the unit off with the UNIT
ON/OFF key pad and then restart by
depressing the key pad again. If SERVICE is
still flashing, call the Sub-Zero Customer
Service Department at 800-222-7820.
Undercounter unit runs for long periods of
time
Is the condenser area clean?
Has the door been left open for an
extended period? Be sure that food is not
obstructing proper door closing.
Has a large amount of food been added
recently?
Undercounter unit is not operating
Is there electrical power to the unit?
Is the home circuit breaker or fuse off?
Is the condenser area clean?
On hot days and in warm room tempera-
tures, the motor runs longer.
There may be normal operation noises
related to refrigerant circulation, fan opera-
tion, ice maker operation, defrost cycle or
compressor operation.
Has the door been left open for an
extended period? Be sure that food is not
obstructing proper door closing.
If the unit is still not running, it may be in
defrost mode.
Undercounter unit is frosted up
Has the door been left open for an
extended period? Be sure that food is not
obstructing proper door closing.
Wait 30 minutes and try to restart again.
Is the door closing and sealing properly?
Contact your dealer if the door is not
adjusted properly.
You hear unusual noises
These noises may be normal operating
sounds related to refrigerant circulation, fan
operation, ice maker operation, defrost
cycle or compressor operation. Noises may
be more noticeable when the door is open.
14
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TROUBLESHOOTING G U I D E
TROUBLES H O OT I N G
You hear occasional buzzing
Light bulb needs to be replaced
Is the water supply connected to ice maker
and turned on (Model UC-24C)?
See Lighting Information, page 13.
You need product information
Condensation forms inside the unit
Call the Sub-Zero Customer Service Depart-
ment at 800-222-7820 or visit our website,
subzero.com, for planning, installation and
product information.
This is normal during periods of higher
humidity (summer) and with frequent door
openings.
Is the door closing and sealing properly?
You need service
Condensation forms outside the unit
If service is necessary, maintain the quality
built into your Sub-Zero unit by calling a
Sub-Zero authorized service center.
During periods of high humidity, some
condensation may appear on outside
surfaces. The condensation will disappear
when the humidity drops. Be sure that the
door is closing and sealing properly. If
condensation persists, contact your
Sub-Zero authorized service center.
To obtain the name and number of a
Sub-Zero authorized service center, check
the Locator section of our website,
subzero.com or call Sub-Zero Customer
Service at 800-222-7820.
When calling for service, you will need the
model and serial number of your unit. Both
numbers are listed on the product rating
plate located inside the cabinet, in the
upper left area of the unit.
Outside of the freezer section heats up
(Model UC-24C)
Clean the condenser area.
There is no ice (Model UC-24C)
Is the ice container in position and the ice
maker turned on?
Is the water supply connected?
There is an odor inside the unit
Clean the unit thoroughly and make sure all
food is covered tightly.
15
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TROUBLESHOOTING G U I D E
F R E Q U E N T LY A S K E D QUESTIONS
T E M P E R AT U R E
I C E P RO D U C T I O N ( M O D E L U C - 2 4 C )
IMPORTANT NOTE: Unless the unit is being
serviced, make sure the power for your unit is
on. If the unit is not on, OFF will be visible in
the LCD display.
IMPORTANT NOTE: Make sure that the ice
level arm is not in the up or off position.
IMPORTANT NOTE: Dispose of the first bucket
of ice produced by your new unit to ensure
that pipe residue or other particles associated
with new water lines are not consumed.
Q: How do I adjust the temperatures?
A: To adjust temperatures, refer to Tempera-
ture Control, page 7.
Q: My ice maker isn’t producing very much ice.
A: On average, you can expect a cycle of ice
Q: What are the suggested temperature
(eight cubes per cycle) every two hours.
settings?
A: The recommended settings are 38˚F (3˚C)
for the refrigerator section and 0˚F (-18˚C)
for the freezer section (Model UC-24C).
Q: My ice is freezing together and clumping.
A: If ice is not used regularly it tends to fuse
together. You may need to discard the ice
and allow ice to be replenished.
Q: Condensation is forming on the inside and
outside of my unit.
Q: My ice tastes funny and is discolored.
A: In climates with higher humidity, condensa-
tion will form and is considered normal.
Leaving the door open for a long period of
time may also contribute to condensation
forming on the inside your unit.
A: Model UC-24C does not have an integrated
water filtration system. Contact a local
plumber to discuss water filtration options.
D O O R O P E R AT I O N
Q: My unit isn’t cooling properly.
Q: Why is my door hard to open?
A: Clean the condenser area as outlined on
A: Your unit was designed for an airtight seal.
A vacuum seal can form after the door is
closed. Wait several seconds for pressure to
equalize before reopening the door.
page 13.
N O I S E
Q: Why do I hear my unit running constantly?
Q: The door on my unit is opening too fast and
A: It is normal to hear the operation of the fan
and motor. Sounds will be accentuated
based on the placement of the unit and
overall room design.
hitting the wall or surrounding cabinets.
A: The unit may not be leveled properly.
16
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SERVICE I N F O R M AT I O N
SERVICE I N F O R M AT I O N
This Use & Care Information book gives you
the tools necessary to preserve food at
optimum quality in your Undercounter unit.
Keep the door closed as much as possible
whenever the unit is operating.
P RO D U C T R E G I S T R AT I O N
Register your new Sub-Zero today so that we
may ensure your satisfaction. You may register
by one of the following options:
C O N TAC T
I N F O R M AT I O N
1) Mail in the completed Sub-Zero Product
If you do need service, be sure to have the
model and serial numbers when you call.
You’ll find these numbers listed on the product
rating plate located inside the cabinet, in the
upper left area of the unit. For warranty
purposes, you will also need the date of
installation and the name of your Sub-Zero
dealer. Record this information below for
future reference.
Registration Card.
2) Register online at subzero.com
.
Sub-Zero
Customer Service:
800-222-7820
3) Register by phone by calling the Sub-Zero
Customer Service Department at
800-222-7820
.
Website:
subzero.com
The model and serial numbers of your unit
are printed on the enclosed Sub-Zero Product
Registration Card. If you provide us with your
e-mail address, we will send you exciting new
product updates and recipes as they become
available, along with information on special
events.
Model Number
Serial Number
Installation Date
Sub-Zero Authorized Service Center and Phone
Sub-Zero Dealer and Phone
B E F O R E C A L L I N G F O R S E RV I C E
Before calling a Sub-Zero authorized service
center, refer to the Troubleshooting Guide on
pages 14–17. Check the household fuse or
circuit breaker to see if it has been blown or
tripped and that the electrical connection to
the appliance has not been disconnected.
A power outage may also have caused a
disruption in service.
The information and images in this guide are the
copyright property of Sub-Zero Freezer Company,
Inc. Neither this book nor any information or
images contained herein may be copied or used
in whole or in part without the express written
permission of Sub-Zero Freezer Company, Inc.
©Sub-Zero Freezer Company, Inc. all rights
reserved.
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S U B - Z E R O F R E E Z E R C O M PA N Y P R O D U C T S
L I M I T E D W A R R A N T Y
RESIDENTIAL USE ONLY
FULL FIVE YEAR SEALED SYSTEM WARRANTY
LIMITED SIXTH THROUGH TWELFTH YEAR WARRANTY ON THE SEALED SYSTEM
FULL TWO YEAR WARRANTY ON TOTAL PRODUCT*
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor
to repair or replace any components that prove to be defective in materials or workmanship in the
sealed system. The sealed system consists of the compressor, condenser, evaporator, drier and all
connecting tubing.
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, your Sub-Zero warranty covers all parts and
labor to repair or replace any part of the product, that proves to be defective in materials or work-
manship.
LIMITED SIXTH THROUGH TWELFTH YEAR SEALED SYSTEM WARRANTY
From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty
covers all parts that prove to be defective in materials or workmanship in the sealed system (parts
only). The sealed system consists of the compressor, condenser, evaporator, drier and all connecting
tubing.
TERMS APPLICABLE TO EACH WARRANTY
All service provided by Sub-Zero under the above warranty must be performed by an authorized
Sub-Zero service center, unless otherwise specified by Sub-Zero. Service will be provided in the
home during the normal business hours. This warranty applies only to products installed for normal
residential use. Details regarding a non-residential warranty are available upon request.
The warranty applies only to products installed in any one of the fifty states of the United States, the
District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor
to correct any defect caused by negligence, accident or improper use, maintenance, installation,
service or repair, including but not limited to improper removal and reinstallation (whether in the unit
or at a remote location) of the condensing unit.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT
SUB-ZERO WILL PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY
ARISING BY OPERATION OF LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSE-
QUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES
OR ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and
you may also have other legal rights, which vary from state to state.
To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you,
contact your Sub-Zero dealer, distributor or Sub-Zero Freezer Company, Customer Service Depart-
ment, P.O. Box 44130, Madison Wisconsin, 53744-4130; check the Locator section of our website,
subzero.com, or call 800-222-7820.
*Stainless Steel (classic, platinum and carbon) doors, panels, product frames and stainless interior
surfaces are covered by a limited 60 day parts and labor warranty for cosmetic defects.
*Replacement water filter cartridges are not covered by the product warranty.
18
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S U B - Z E R O F R E E Z E R C O M PA N Y
O U T D O O R P R O D U C T S
L I M I T E D W A R R A N T Y
RESIDENTIAL USE ONLY
FULL FIVE YEAR SEALED SYSTEM WARRANTY
FULL ONE YEAR WARRANTY ON TOTAL PRODUCT*
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor
to repair or replace any components that prove to be defective in materials or workmanship in the
sealed system. The sealed system consists of the compressor, condenser, evaporator, drier and all
connecting tubing.
FULL ONE YEAR WARRANTY*
For one year from the date of original installation, your Sub-Zero warranty covers all parts and labor
to repair or replace any part of the product which proves to be defective in materials or workman-
ship.
TERMS APPLICABLE TO EACH WARRANTY
All service provided by Sub-Zero under the above warranty must be performed by an authorized
Sub-Zero service center, unless otherwise specified by Sub-Zero. Service will be provided in the
home during the normal business hours. This warranty applies only to products installed for normal
residential use. Details regarding a non-residential warranty are available upon request.
The warranty applies only to products installed in any one of the fifty states of the United States,
the District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or
labor to correct any defect caused by negligence, accident or improper use, maintenance, installa-
tion, service or repair, including but not limited to improper removal and reinstallation (whether in
the unit or at a remote location) of the condensing unit.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT
SUB-ZERO WILL PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY
ARISING BY OPERATION OF LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSE-
QUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES
OR ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and
you may also have other legal rights which vary from state to state.
To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you,
contact your Sub-Zero dealer, distributor or Sub-Zero Freezer Company, Customer Service Depart-
ment, P.O. Box 44130, Madison Wisconsin, 53744-4130; check the Locator section of our website,
subzero.com, or call 800-222-7820.
*Stainless Steel (classic finish) doors, panels, product frames and stainless interior surfaces are
covered by a limited 60 day parts and labor warranty for cosmetic defects.
19
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S U B - Z E RO F R E E Z E R C O M PA N Y, I N C. P. O. B OX 4 4 1 3 0 M A D I S O N , W I 5 3 7 4 4 - 4 1 3 0 8 0 0 - 2 2 2 - 7 8 2 0 S U B Z E RO. C O M
7 0 0 1 1 0 2 R E V- B
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