Stoelting Freezer F431 User Manual

Model F431  
OWNER'S MANUAL  
Manual No. 513604 Feb. 2005, Rev. 1  
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trained and are certified in the  
Stoelting Technicare program.  
CALL  
Distributor: _________________________  
Phone No.: _________________________  
(fill in or affix label)  
Model No.: _______________________  
Serial No.: _______________________  
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STOELTING® OWNER'S MANUAL  
FOR  
MODEL F431  
CAB MODEL SOFT-SERVE PRESSURIZED FREEZER  
This manual provides basic information about the freezer. Instructions and suggestions are given  
covering its basic operation and care.  
The illustrations and specifications are not binding in detail. We reserve the right to make changes  
atanytimewithoutnotice,tothefreezeranditscomponents,withoutincurringanyobligationtomodify  
or provide new parts for freezers built prior to date of change.  
DONOTATTEMPTtooperatethefreezeruntilinstructionsandsafetyprecautionsinthismanualare  
readcompletelyandarethoroughlyunderstood. Ifproblemsdeveloporquestionsariseinconnection  
withinstallation,operationorservicingofthefreezer,contactthecompanyatthelocationlistedbelow.  
STOELTING, LLC  
502 Hwy 67  
Kiel, WI 53042-1600  
Tele: 920-894-2293  
Fax: 920-894-7029  
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A Few Words About Safety  
Safety Information  
Read and understand the entire manual before  
operating or maintaining Stoelting equipment.  
Safety Alert Symbol:  
This symbol Indicates danger, warning or caution.  
Attention is required in order to avoid serious personal  
injury. The message that follows the symbol contains  
important information about safety.  
This Owner's Manual provides the operator with  
information for the safe operation and maintenance of  
Stoelting equipment. As with any machine, there are  
hazards associated with their operation. For this  
reason safety is emphasized throughout the manual.  
To highlight specific safety information, the following  
safety definitions are provided to assist the reader.  
Signal Word:  
Signal words are distinctive words used throughout  
this manual that alert the reader to the existence and  
relative degree of a hazard.  
The purpose of safety symbols is to attract your  
attention to possible dangers. The safety symbols,  
and their explanations, deserve your careful attention  
and understanding. The safety warnings do not by  
themselves eliminate any danger. The instructions or  
warnings they give are not substitutes for proper  
accident prevention measures.  
WARNING  
The signal word “WARNING” indicates a potentially  
hazardous situation, which, if not avoided, may result  
in death or serious injury and equipment/property  
damage.  
CAUTION  
If you need to replace a part, use genuine Stoelting  
parts with the correct part number or an equivalent  
part. We strongly recommend that you do not use  
replacement parts of inferior quality.  
The signal word “CAUTION” indicates a potentially  
hazardous situation, which, if not avoided, may result  
in minor or moderate injury and equipment/property  
damage.  
CAUTION  
The signal word “CAUTION” not preceded by the safety  
alert symbol indicates a potentially hazardous situa-  
tion, which, if not avoided, may result in equipment/  
property damage.  
NOTICE  
The signal word “NOTICE” indicates information or  
procedures that relate directly or indirectly to the  
safety or personnel or equipment/property.  
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TABLE OF CONTENTS  
Section 1 .............................................................................................................. 1  
1.1  
1.2  
Description.............................................................................................. 1  
Specifications.......................................................................................... 2  
Section 2 .............................................................................................................. 3  
2.1  
2.2  
2.3  
2.4  
2.5  
Safety Precautions .................................................................................. 3  
Shipment & Transit .................................................................................. 4  
Freezer Installation................................................................................... 4  
Installing Permanent Wiring...................................................................... 4  
Mix Pump ................................................................................................ 5  
Section 3 .............................................................................................................. 9  
3.1  
3.2  
3.3  
3.4  
3.5  
3.6  
3.7  
3.8  
Safety Precautions .................................................................................. 9  
Operating Controls and Indicators ............................................................ 9  
Important Cleaning and Sanitizing Information ......................................... 11  
Disassembly of Freezer Parts ................................................................. 12  
Cleaning Disassembled Parts.................................................................. 13  
Sanitizing Freezer Parts .......................................................................... 13  
Cleaning the Freezer ............................................................................... 14  
Assembling the Freezer........................................................................... 14  
SanitizingAssembled Freezer ................................................................. 16  
Initial Freeze Down and Operation .......................................................... 16  
Mix Information........................................................................................ 17  
Operation of Mix Pump............................................................................ 18  
Mix Pump Cleaning .................................................................................. 18  
Disassembly and Inspection of Removable Parts.................................... 18  
3.9  
3.10  
3.11  
3.12  
3.13  
3.14  
Section 4 .............................................................................................................. 21  
4.1  
4.2  
4.3  
4.4  
4.5  
4.6  
4.7  
4.8  
4.9  
4.10  
4.11  
Product Consistency Adjustment ............................................................. 21  
Locking Out Control Panel....................................................................... 21  
OverrunAdjustment ................................................................................. 21  
Mix Pump Hose Reposition...................................................................... 22  
Mix Pump Hose Replacement ................................................................. 22  
Drive Belt TensionAdjustment ................................................................. 22  
Condenser Cleaning (Air Cooled Freezers) ............................................. 23  
Preventative Maintenance ....................................................................... 23  
Extended Storage.................................................................................... 23  
Error Codes ............................................................................................ 23  
Troubleshooting ....................................................................................... 24  
Section 5 .............................................................................................................. 29  
5.1  
5.2  
How to Order Replacement Parts ........................................................... 29  
Parts Lists and Reference Drawings ....................................................... 29  
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ILLUSTRATIONS  
Figure 1 Model F431 Freezer ..............................................................1  
Figure 2 Specifications ........................................................................1  
Figure 3 Decal Locations .....................................................................3  
Figure 4 Auger Rotation.......................................................................4  
Figure 5 Mix Hose Installation ..............................................................5  
Figure 6 Connections for Standard Mix Container................................7  
Figure 7 ConnectingMixPickupAssembly ..........................................7  
Figure 8 Connecting Pump Hose to BCS Manifold ...............................8  
Figure 9 Completed BCS Hose Assembly ...........................................8  
Figure 10 Connecting BCS Mix Bags .....................................................8  
Figure 11 Operating Controls ................................................................9  
Figure 12 Auger Flight Wear & Front Auger Support Bushing Wear ......12  
Figure 13 Front Door Disassembly ........................................................13  
Figure 14 AugerFlightRemoval.............................................................13  
Figure 15 Rear Seal Removal................................................................13  
Figure 16 Rear Seal Lubrication ............................................................14  
Figure 17 SpringInstallation ..................................................................14  
Figure 18 Front Door Assembly.............................................................15  
Figure 19 Air Bleed Valves ....................................................................16  
Figure 20 CleanControl.........................................................................16  
Figure 21 Refrigerated Cabinet .............................................................17  
Figure 22 DispensingProduct ................................................................17  
Figure 23 MixPumps .............................................................................18  
Figure 24 Removable Parts ...................................................................19  
Figure 25 Removeable Parts for Optional BCS .....................................19  
Figure 26 CleaningAirTube ..................................................................19  
Figure 27 CleaningFeedTube...............................................................19  
Figure 28 Product Consistency Control .................................................21  
Figure 29 OverrunAdjustment ...............................................................21  
Figure 30 BeltAdjustment......................................................................22  
Figure 31 RemovingCondenserFilter....................................................23  
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SECTION 1  
INTRODUCTION  
1.1DESCRIPTION  
The Stoelting F431 floor model freezer is pressure fed.  
The freezer is equipped with fully automatic controls to  
provide a uniform product. The freezer is designed to  
operate with almost any type of commercial soft-serve  
or non-dairy mixes available, including ice milk, ice cream,  
yogurt, and frozen dietary desserts.  
This manual is designed to assist qualified personnel and  
operators in the installation, operation and maintenance  
of the Stoelting Model F431 pressure freezer.  
Figure 1. Model F431 Freezer  
Figure 2. Specification  
1
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1.2 SPECIFICATIONS  
MODEL F431  
Width: 19 1/2" (49,5 cm)  
Depth: 38 1/4" (97,1cm)  
Height: 67" (170,2 cm)  
DIMENSIONS  
WEIGHT  
500 lbs. ( 226,8 kg)  
650 lbs. w/Crate ( 294,8 kg)  
ELECTRICAL  
(2 separate power  
sources required.)  
30 Amp maximum fuse or HACR circuit breaker.  
REFRIGERANT  
COMPRESSOR  
DRIVE MOTOR  
COOLING  
R404A  
11,000 B.T.U.H.  
(2) 3/4 HP each  
Air cooled. In top, out back and sides. Requires 6" (16cm) back clearance,  
3" (8cm) left and right side clearance and 20" (51cm) top clearance.  
2
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SECTION 2  
INSTALLATION INSTRUCTIONS  
2.1 SAFETY PRECAUTIONS  
painted over, rubbed off, fallen off, and can be recognized  
Do not attempt to operate the freezer until the safety  
precautions and operating instructions in the manual  
are read completely and are thoroughly understood.  
as warning labels.  
If you are in need of replacement labels, indicate the part  
number, type of label, location of label, and quantity re-  
Take notice of all warning labels on the freezer (see Fig- quired along with your name and address and mail to:  
ure 2).The labels have been put there to help you main-  
tain a safe working environment. The labels have been  
designed to withstand washing and cleaning. All labels  
must remain legible for the life of the freezer. Labels should  
be checked periodically to be sure they have not been  
Stoelting, LLC  
Commercial Products  
502 Hwy. 67  
Kiel, WI 53042  
HEAT SENSITIVE THERMISTOR LOCATED  
UNDER THIS COVER. TEMPERATURE  
MUST NOT EXCEED 220°F NEAR  
THERMISTOR. HEAT SINK MUST BE  
USED WHEN BRAZING ON EVAPORATOR  
OUTLET. CHECK RESISTANCE BEFORE  
REMOVAL OF THERMISTOR.  
SEE SERVICE MANUAL.  
Figure 3. Warning Label Locations  
3
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2.2 SHIPMENT AND TRANSIT  
2.4 INSTALLING PERMANENT WIRING  
The freezer has been assembled, operated, and in- If, permanent wiring is required by local codes, the  
spected at the factory. Upon arrival at the final destina- following procedure must be performed:  
tion, the freezer must be checked for any damage which  
may have occurred during final transit.  
With the method of packaging used, the equipment should  
arrive in excellent condition. THE CARRIER IS RESPON-  
WARNING  
SIBLE FORALLDAMAGE IN TRANSIT, WHETHER VIS-  
IBLE OR CONCEALED. Do not pay the freight bill until  
Hazardous voltage  
High voltage will shock, burn or cause death. Turn off  
the freezer has been checked for damage. Have the car-  
and lock out main power disconnect before installing  
rier note any visible damage on the freight bill. If concealed  
wiring. Do not operate machine with cabinet panels  
damage and/or shortage is found later advise the carrier  
removed.  
within ten days and request inspection. The customer  
must place claim for damage and/or shortages in ship-  
ment with the carrier. Stoelting, Inc. cannot make any  
claims against the carrier.  
A. Refer to the nameplate at the rear of the freezer for  
specificelectricalrequirements.Makesurethepower  
source in the building matches the freezer name-  
2.3 FREEZER INSTALLATION  
plate requirements. Bring the wires into the junction  
boxesthroughtheaccessholesinthebottomrearof  
the freezer.  
WARNING  
B. Remove the lower back panel and the two junction  
box covers located at the bottom of the freezer.  
Installation must be performed by a qualified electri-  
cian/refrigeration specialist. Incorrect installation may  
cause personal injury, severe damage to the machine  
and will void factory warranties.  
C. lnstall permanent wiring according to local code.  
D. Check the auger shaft rotation by placing the Main  
Freezer Power Switch in the ON position, placing  
both Freezing Cylinder OFF/ON switches in the ON  
position and then pressing the Clean Switch on each  
of the control panels. Auger shaft rotation is clock  
wise as viewed through the clear plastic front door.  
If the rotation is not clockwise, turn main electrical  
power OFF. Then reverse L1 and L3 electrical power  
lines to the junction box (three phase only). Re-  
check auger shaft rotation (see Figure 4).  
W
Installation of the freezer involves moving the freezer close  
to its permanent location, removing all crating, setting in  
place, assembling parts, and cleaning.  
A. Uncrate the freezer.  
B. Install the four casters. Turn the threaded end into  
the freezer until zero threads are showing. To level,  
turn out casters no more than 1/4" maximum, then  
tighten all jam nuts.  
C. The freezer must be placed in a solid level position.  
NOTE  
Accurate leveling is necessary for correct drainage  
of freezer barrel and to insure correct overrun.  
CAUTION  
Risk of product damage  
Air cooled condenser requires proper ventilation. Fail-  
ure to provide adequate ventilation will void factory  
warranties.  
D. The freezer must have a minimum of 3" (7,5cm)  
of space on all sides and 10" (25cm) at the top for  
proper circulation. A minimum of 6" (15cm) clear-  
ance is required in high ambient conditions.  
Figure 4. Auger Rotation  
4
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6" (15cm)  
Figure 5. Mix Hose Installation  
2.5 MIX PUMP  
9. Turn pump off.  
A. Mix Pump Hose Installation  
Follow the steps below to install the mix pump  
hose.  
10.Connect free end of mix pump hose to 3-way  
Tee as shown in Figure 6. When all connections  
are complete the 3- way Tee must be lower than  
the black pump housing (see Figure 6).  
1. Turnpumpon.  
2. Feed one end of mix pump hose into the  
entering or pick-up hose side (left) of black  
cover.  
CAUTION  
Risk of product damage  
3. Gently push the hose into the black cover until  
it begins to feed.  
Air/mixTee must remain below the black cover/clamp.  
If Tee is above the pump, mix will drain to the air  
compressor resulting in pump damage.  
4. Allow the hose to feed itself thru the pump  
until 6" (15cm) remains on the entering side.  
B. MixPick-upHoseInstallation  
The F431 freezer may be connected to standard  
mix containers or prepacked mix bags. One, 5  
gallon mix bag may be connected to each freezing  
cylinderortwo,21/2gallonbagsmaybeconnected  
on each side. Follow the instructions below that  
match your configuration.  
5. Turnpumpoff.  
6. Connect mix pump hose to the elbow fiting  
(locatedontheleftsideofthemixlinemanifold)  
usingsmallhoseclamp. Becarefulnottotwist  
the mix hose.  
When Using One Mix Container Per Side:  
1.Connect2inch(5cm)lengthof3/8inch(9,5mm)  
I.D. plasticfoodgradetubingtothemixpick-up  
assembly. Secure with hose clamps. Then  
place assembly thru hole in cover and install  
retaining clip (see Figure 6 and 7).  
7. Turnpumpon.  
8. Allowremaining6"(15cm)oftubingtofeedthru  
pumpuntilhoseadapterpreventsfurther  
feeding.  
5
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2. Connect free end of tubing to mix check valve.  
Observe direction of check valve flow arrow.  
Securewithhoseclamp.Connect24inch(61cm)  
length of 3/8 inch (9,5mm) I.D. plastic food grade  
tubing to free end of check valve and secure with  
hose clamp.  
When Using Bag Connection System (BCS) with  
One Bag Per Side (optional kit):  
1. Connect 3/8 inch (9,5mm) I.D. plastic food grade  
tubingtoabagadapter. Securewithhoseclamps.  
2. Connect free end of 3/8 inch (9,5mm) I.D. plastic  
food grade tubing to mix check valve. Observe  
direction of check valve flow arrow. Secure with  
hose clamp. Connect 3/8 inch (9,5mm) I.D. plas-  
ticfoodgradetubingtofreeendofcheckvalveand  
secure with hose clamp.  
3. Connect elbow fitting to free end of tubing. Con-  
nect opposite end of elbow to 1/4 inch I.D. tan  
tubing on the left side of pump head. Secure with  
hose clamps (see Figure 5 and 6).  
When Using Bag Connection System (BCS) with  
Two Bags Per Side (optional kit #2183189):  
1. Connect 3/8 inch (9,5mm) I.D. plastic food grade  
tubingtoabagadapter. Securewithhoseclamps.  
This bag adapter will connect to the bag nearest  
the front of the freezer.  
3. Connect elbow fitting to free end of tubing. Con-  
nect opposite end of elbow to 1/4 inch I.D. tan  
tubing on the left side of pump head. Secure with  
hose clamps (see Figure 5 and 6).  
4. Place one mix bag into each mix container as  
showninFigure10(rightmixcontainershowsone  
bag configuration).  
2. Slide the hose clip over free end of 3/8 inch  
(9,5mm) I.D. plastic food grade tubing. Attach  
free end of tubing to a manifold adapter. Secure  
with large hose clamp or equivalent. Push the  
manifold adapter into the left port of the mix inlet  
manifold and secure with retaining clip. (see  
Figure 9).  
5. Connect the bag adapter to the mix bag. (see  
Figure 10).  
When Using Two Mix Containers or Bag  
Connection Systems (BCS) on one Side  
(optional kit #2183189):  
1. The F431 can be configured to operate with only  
onefreezingcylinderturnedon.Thismaybedone  
if only one flavor is being dispensed during slow  
times. In this case, running only one freezing  
cylinder will help minimize product breakdown,  
while reducing mix container filling or mix bag  
replacement.  
3. Connect 3/8 inch (9,5mm) I.D. plastic food grade  
tubingtoabagadapter. Securewithhoseclamps.  
This bag adapter will connect to the bag nearest  
the back of the freezer.  
4. Attach free end of tubing to a manifold adapter.  
Securewithlargehoseclamporequivalent.Push  
the manifold adapter into the right port of the mix  
inlet manifold and secure with retaining clip. (see  
Figure 9).  
2. Connect two mix containers or two mix bags as  
described above, but connect both containers to  
the mix line manifold of the freezing cylinder you  
will be using.  
5. Place two mix bags into each mix container as  
shown in Figure 10 (left mix container shows two  
bag configuration).  
6. Connect the bag adapter attached to the left side  
ofthemanifoldtothemixbaginthefrontofthemix  
container(nearestthecabinetdoor).Connectthe  
bag adapter attached to the right side of the  
manifold to the mix bag in the back of the mix  
container (see Figure 10).  
6
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D
TUBE ROUTING  
(ONLY ONE SIDE SHOWN)  
Figure 6. Mix Pump Connections for Standard Mix Container  
Figure 7. Connecting Mix Pick-up Assembly  
7
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3-way Tee  
Æ
Low Mix  
Indicator  
Adjustment  
Knobs  
Æ
Æ
Figure 8. Connecting Pump Hose to BCS Manifold  
Figure 10. Connecting BCS Mix Bags (two bag  
connection on left, one bag connection on right)  
Ì
C. Mix Low level Indicator Adjustment  
The sensitivity of the "Mix Low" indication that  
È
displays on the control panel can be adjusted to  
operator preference. If more advanced notice of  
lowmixisrequired,simplyloosentheblackadjust-  
ment knobs located on the sensor brackets at the  
back of the freezer cabinet, and slide the bracket  
upwards. If the "Mix Low" message appears while  
thereisstillsufficientmixinthecontainer,slidethe  
bracket downward. Be sure to tighten the adjust-  
ment knobs after properly positioning the sensor  
(see Figure 8).  
Figure 9. Completed BCS Hose Assembly  
8
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SECTION 3  
INITIAL SET-UP AND OPERATION  
3.1 SAFETY PRECAUTIONS  
A. Spigot Switch  
SAFE OPERATION IS NO ACCIDENT; observe these  
rules:  
The Spigot switch will automatically actuate the  
augerdriveandrefrigerationsystemswhenthe  
spigot is opened to dispense product. When the  
spigotisclosed,thedrivemotorandcompressorwill  
remain "on" until the product in the freezing cylinder  
reaches the proper consistency.  
A. Know the freezer. Read and understand the operat-  
ing instructions.  
B. Notice all warning labels on the freezer.  
C. Wear proper clothing. Avoid loose fitting garments,  
and remove watches, rings or jewelry which could  
cause a serious accident.  
D. Maintain a clean work area. Avoid accidents by  
cleaning the area and keeping it clean.  
E. Stay alert at all times. Know which switch, push  
button or control you are about to use and what  
effect it is going to have.  
F. Disconnect electrical power for maintenance.  
Never attempt to repair or perform maintenance on  
the freezer until the main electrical power has been  
disconnected.  
G. Do not operate under unsafe operating condi-  
tions. Never operate this freezer if unusual or exces-  
sive noise or vibration occurs.  
B. Freezing Cylinder Off-On Switch  
The Freezing Cylinder Off-On switches are two  
position toggle switches used to supply power to  
the left or right freezing cylinder control circuit.  
When the switch is in the OFF position, the  
refrigeration system and auger will not operate.  
When the switch is in the ON position, the freezer  
can be run in the freezing mode or cleaning mode.  
The freezer will be in the sleep mode until a switch  
is activated.  
C. Main Freezer Power Switch  
The Main Freezer Power switch is a two position  
rocker switch. that supplies power to the freezing  
cylinder circuits and the lower cabinet refrigeration  
system. When the switch is placed in the ON  
position, the lower cabinet refrigeration system will  
run until the preset temperature is reached; then  
cycle ON and OFF to maintain that temperature.  
Power to individual freezing cylinders can then be  
controlled with the Freezing cylinder OFF/ON  
switches.  
3.2 OPERATING CONTROLSAND INDICATORS  
Before operating the freezer, it is required that the opera-  
tor know the function of each operating control. Refer to  
Figure 11 for the location of the operating controls on the  
freezer. For the information regarding error codes displayed  
on the control panel, refer to the troubleshooting section  
of this manual.  
D. Cab Off Indicator Light  
Right Freezing  
A flashing light indicates the Main Freezer Power  
Switch is in the OFF position, and no refrigeration is  
being supplied to the cab. Place the Main Freezer  
Power Switch switch in the ON position for cab  
refrigeration.  
Cylinder OFF/ON  
Left Freezing  
Cylinder OFF/ON  
E. Pump Switch  
Push to Freeze Switch  
Clean Switch  
Thepumpmotorswitchesarethetwotoggleswitches  
located in the upper lefthand side of the refrigerated  
cab.WhenaswitchisplacedintheOFFposition,the  
pump will not run. When the switch is placed in the  
ON position, the pump will run until the preset  
pressure is reached, then cycle ON and OFF  
as product is drawn to maintain that pressure.  
Main Freezer  
Power Switch  
Cab Off  
Indicator Light  
F. Push To Freeze Switch  
Figure 11. Operating Controls  
The PUSH TO FREEZE switch is a membrane or  
"snap" switch used to start the freezing cycle.  
During initial freeze down, the The Main Freezer  
Power switch and Freezing Cylinder Off-On switch  
are placed in the ON position. Next, the PUSH TO  
FREEZE switch is pressed and held until the drive  
motor and compressor turn on.  
WARNING  
Hazardous voltage  
TheMainFreezerPowerswitchmustbeplacedinthe  
OFF position when disassembling for cleaning or  
servicing. The freezer must be disconnected from  
electrical supply before removing any access panel.  
Failure to disconnect power before servicing could  
result in death or serious injury.  
NOTE  
After the auger motor starts, there is a 3 second  
delay before the compressor starts.  
9
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G. Amber Light  
During the normal operation, the amber light next to  
L. Dispense Rate Adjusters  
The dispense rate adjuster limits the opening of the  
spigot. To adjust product dispense rate, turn the  
adjustingknobclockwiseforslowerflowandcounter-  
clockwise for faster flow. It takes at least five com-  
plete turns of the adjusting knob to make a noticable  
difference in the dispense rate.  
the PUSH TO FREEZE switch will illuminate after  
the freezer has been idle for the preset cycles.  
Before drawing product, press the PUSH TO  
FREEZE switch. A horzontal status bar on the LCD  
display will begin to fill the screen as product  
freezes down. Wait until at least six bars are  
dirsplayed or the green light is illuminated before  
dispensing.  
M. High Head Pressure Cut Out  
Iftheheadpressureexceeds445PSIG(28bar),the  
high head pressure cutout will trip. The reset button  
can be accessed from the top left corner on the right  
side panel of the freezer.  
NOTE  
If the freezer shuts off and alternating green and  
amber lights flash on the control panel, the freezer  
is running in the "cab only " mode (both freezing  
cylinders are turned off) or the freezer is in an error  
condition. Note the display on the LCD screen. If  
the screen displays an error, turn the Freezing  
Cylinder Off/On switch to the OFF position, correct  
the problem and place the Freezing Cylinder Off/  
On switch to the ON position. (Refer to Trouble-  
shooting in Section 4).  
N. Front Door Safety Switch  
Thefrontdoorsafetyswitchpreventstheaugerfrom  
turning when the front door is removed. The switch  
is open when the door is removed and closed when  
the door is properly installed.  
O. Menu Navigation Buttons  
TheMenuNavigationButtonsallowtheusertodisplay  
information regarding the freezer's status of opera  
tion as well as adjust product consistency.  
H. Green Light  
The green light is used to indicate that the product  
has reached the proper consistency and is ready  
to be dispensed. The light begins to flash at 98%  
of consistency.  
Selection Button (SEL) The SEL button is not  
functional in the normal operation mode. This  
button is only used by service technicians for  
freezer calibration.  
I.  
Clean Switch  
The CLEAN switch is a membrane, or "snap"  
switch. When the switch is pushed, the freezing  
cylinder's refrigeration system will be OFF and the  
auger will rotate for cleaning. The CLEAN mes-  
sage will display on the LCD screen. When the  
switch is pushed again, the auger will stop and the  
amber light will flash indicating the freezer is in the  
CLEAN mode. To exit the CLEAN mode turn the  
Freezing Cylinder Off/On switch to the OFF  
position. If the freezer is left in CLEAN for more  
than 30 minutes, it will go in error.  
Set Button (SET) Pressing this button will save  
a change made to the product consistency set  
ting. Refer to Section 4 for consistency adjust  
ment procedures.  
Left Arrow Button (⇐) Pressing any button on  
the control panel will automatically illuminate the  
display.Thebacklightwillturnoffseveralseconds  
after use. To keep the display constantly light,  
pressandholdtheleft(⇐)buttonforfiveseconds.  
The backlight function can be reset to normal  
operation in the same manner.  
J. Drive Motor Overload  
The internal drive motor overload will trip if the drive  
motor is overloaded. It will reset after approximately  
10-12 minutes. If the drive motor continues to trip,  
refer to Troubleshooting in Section 4-.  
Up Arrow Button () Pressing this button will  
change the value of the product consistency.  
Refer to Section 4 for consistency adjustment  
procedures.  
K. Mix Low Light Indicator  
A MIX LOW message will appear on the LCD  
display to alert the operator of a low mix condition.  
The message will display when there is approxi-  
mately one gallon of mix left in the mix container or  
when one bag of theBCS is empty. When the MIX  
LOW message is displayed, refill the container or  
replace the bag immediately.  
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CLEANING  
3.3IMPORTANTINFORMATIONREGARDING  
CLEANINGANDSANITIZING  
·
·
Is the removal of soil materials from a surface.  
Isaprerequisiteforeffectivesanitizing.  
Soft serve and shake freezers require special  
consideration when it comes to food safety and  
propercleaningandsanitizing.  
NOTE  
An UNCLEAN surface will harbor bacteria that can  
defy sanitizing efforts.  
The following information specifically covers issues  
for cleaning and sanitizing frozen dessert freezers.  
This information is meant to supplement a  
comprehensivefoodsafetyprogram.  
Bacteria can develop and resist sanitizing efforts  
within a layer of soil material (milkstone). Thorough  
cleaningproceduresthatinvolvemilkstone  
removal are critical for operators of frozen  
dessertmachines.  
Soil Materials Associated with Frozen Dessert  
Machines  
SANITIZING  
MILKFAT/BUTTERFATAscomponentsofice-  
cream/frozen custard mix, these soils will  
accumulate on the interior surfaces of the machine  
and its parts. Fats are difficult to remove and help  
attribute to milkstone build-up.  
·
·
·
Kills bacteria.  
Can be effective on clean surfaces only.  
DOES NOT clean or remove milkstone.  
NOTE  
Using a SANTITIZER on an unclean surface  
will not guarantee a clean and safe frozen  
dessert machine.  
MILKSTONE – Is a white/gray film that forms on  
equipment and utensils that come in contact with  
dairy products. These films will accumulate slowly  
on surfaces because of ineffective cleaning, use of  
hard water, or both. Milkstone is usually a porous  
deposit, which will harbor microbial  
contaminants and eventually defy sanitizing  
efforts.  
Proper Daily Maintenance:  
The Only Way to Assure Food Safety and  
Product Quality  
Properdailymaintenancecaninvolveawidevariety  
of products and procedures. Overall, the products  
and procedures fall into three separate categories.  
(Please note that this is a brief overview intended for  
informationalpurposesonly.)  
1. CLEANINGThisinvolvesdrainingmixfromthe  
freezer barrel and rinsing the machine with  
water. Next, a cleaner is run through the  
Once milkstone has formed, it is very difficult to  
remove. Without using the correct product and  
procedure, it is nearly impossible to remove a thick  
layer of milkstone.  
(NOTE:general-purposecleanersDONOTremove  
milkstone.) This can lead to high bacteria counts  
and a food safety dilemma.  
machine. Then, the machine is disassembled  
and removable parts are taken to the sink for  
cleaning.  
IT IS BEST TO CONTROL MILKSTONE ON A  
DAILYBASISBEFOREITCANBECOMEA  
SIGNIFICANTFOODSAFETYPROBLEM.  
2. MILKSTONE REMOVAL – Since almost all  
cleaners do not have the ability to remove  
milkstone, the use of a delimer becomes  
necessary. Although this procedure may not be  
needed on a daily basis, it will usually follow the  
cleaning procedure. It requires letting a delimer  
solution soak in the machine for an extended  
period of time. Individual parts are also soaked  
in a deliming solution for an extended period of  
time (more about delimers in Additional  
Information).  
In addition to food safety, milkstone can cause  
premature wear to machine parts which can add to  
costs for replacement parts or possibly more  
expensive repairs if worn machine parts are not  
replaced once they have become excessively worn.  
Important Differences Between Cleaning and  
Sanitizing  
CLEANINGvs.SANITIZING  
3. SANITIZING – After the machine has been  
cleaned and contains no milkstone, the  
machineisreassembled. ThenaFDA-approved  
sanitizing solution is run through the machine to  
kill bacteria. The machine is then ready for food  
preparation.  
It is important to distinguish between cleaning and  
sanitizing. Although these terms may sound  
synonymous, they are not. BOTH are required for  
adequatefoodsafetyandpropermachine  
maintenance.  
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As a recommended cleaner and sanitizer for your  
frozendessertmachine,STERA-SHEENhasproven  
to be one of the best daily maintenance products for:  
The ideal concentration of chlorine needs to be 100  
ppm (as stated by the FDA).  
NOTE  
Follow the directions on the container for proper  
concentration.  
·
·
·
CLEANINGThoroughremovalofallsolids  
including butterfat and milk fat.  
MILKSTONEREMOVALCompleteremovalof  
milkstone.  
There are two main factors that contribute to falling  
chlorine concentrations in a sanitizing solution.  
SANITIZINGFDA-approvednorinsesanitizer  
for food contact surfaces.  
1. PRODUCT USE – As the chlorine in the  
solution is being used, chlorine concentrations  
fall.  
Additional Information  
2. TIME – As time passes, small amounts of  
chlorine “evaporate” from the solution. (That is  
why you can smell it.)  
THEUSEOFDELIMERS  
A delimer is a strong acid that has the ability to  
dissolve milkstone. This type of chemical may  
become necessary once high levels of milkstone  
havedeveloped. Whiletheseproductsarevery  
effectiveforremovingHIGHlevelsofmilkstone,they  
are not ideal for two reasons:  
Sanitizing solutions should not be allowed to fall  
below 100 ppm chlorine. New solutions should be  
mixed once old solutions become ineffective.  
3.4 DISASSEMBLY OF FREEZER PARTS  
1. PRODUCT SAFETY – Strong acids are  
dangerous chemicals. Carefully follow safety  
instructions provided with delimer products.  
WARNING  
Moving machinery can grab, mangle and dis-  
member. Place the ON-OFF toggle switch in the  
OFF position before disassembling for cleaning  
or servicing. Placing the ON-OFF toggle switch  
in the ON position during cleaning or servicing  
may result in serious personal injury.  
2. MACHINE DAMAGE – Strong acids will attack  
metalandrubbercausingprematurewearof  
parts. The use of a delimer needs to be closely  
monitored to avoid damage to machine surfaces  
and parts.  
With proper daily use of STERA-SHEEN or it’s  
equivalent, there is no need for the use of a  
DELIMER.  
Beforeusingthefreezerforthefirsttime,completefreezer  
disassembly,cleaningandsanitizingprocedureswillneed  
tobefollowed.Routinecleaningintervalsandprocedures  
must comply with the local and state health codes.  
Inspection for worn or broken parts should be made at  
every disassembly of the freezer for cleaning or other  
purposes. All worn or broken parts should be replaced to  
ensure safety to both the operator and the customer and  
tomaintaingoodfreezerperformanceandaqualityprod-  
uct.Twonormalwearareasaretheaugerflightsandfront  
auger support bushing (see Figure 12).  
DONOTUSEBLEACH  
·
BLEACHHASABSOLUTELYNO CLEANING  
PROPERTIES.  
·
BLEACH IS CORROSIVE. It can and will  
damage components of the machine causing  
prematurewearandmetalcorrosion.  
GENERALPURPOSECLEANERS  
To disassemble the freezer, refer to the following steps:  
General purpose cleaners do not have the ability to  
remove milkstone. Milkstone will become a problem  
if not remedied with additional products and  
procedures.  
Wear Line  
È
THE USE OF CHLORINE TEST STRIPS  
“Test strips” are used to determine concentrations of  
active chlorine in sanitizing solutions. To use the  
strips, tear off a small portion and submerge it into  
the sanitizing solution. Then, compare the color  
change to the color key on the side of the test strip  
dispenser to determine the approximate chlorine  
concentration.  
Figure 12. Auger Flight Wear & Front Auger  
Support Bushing Wear  
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A. Disassembly Of Front Door  
1. Remove the front door by turning off the circular  
knobs and then pulling the front door off the studs.  
2. Remove the air bleed valve by unscrewing the knob  
while holding the valve stem from behind. Remove  
the compression spring and push air bleed valve  
through the rear of the front door.  
3. Remove the spigot through the bottom of the front  
door (see Figure 13). Remove all O-rings from  
spigots.and air bleed valve.  
Figure 15. Rear Seal Removal  
3.5 CLEANINGDISASSEMBLEDPARTS  
Disassembled freezer parts require complete cleaning,  
sanitizing and air drying before assembling. Local and  
state health codes will dictate the procedure required.  
Somestatehealthcodesrequireafoursinkprocess(pre-  
wash, wash, rinse, sanitize, air dry), while others require  
a three sink process (without the pre-wash step). The  
followingproceduresareageneralguidelineonly.Consult  
yourlocalandstatehealthcodesforproceduresrequired  
in your location.  
A. To clean the freezer parts, disassemble all parts.  
(Refer to section 3.4 for the disassembly of freezer  
parts.)  
Figure 13. Front Door Disassembly  
B. Disassembly Of Auger  
B. Place all front door and auger parts in clean 90° to  
110°F (32°C to 43°C) water and wash thoroughly  
(four sink procedure only).  
1. Remove the front auger support by pulling it  
straight out of the freezer barrel.  
C. Place all parts in 90° to 110°F (32°C to 43°C) , mild  
detergent water and wash thoroughly.  
2. Remove the plastic bearing from the front auger  
support.  
3. Remove the auger by pulling slowly and rotating  
out of the freezer barrel. As the auger is  
D. Rinse all parts with clean 90° to 110°F (32°C to  
43°C)water.  
withdrawn, remove each plastic flight and spring  
from the auger. Be careful not to scratch inside of  
freezer barrel when removing flights or auger.  
Remove the spring from each auger flight.  
F. Sanitize all freezer parts following procedures out  
linedbelow.  
3.6 SANITIZING FREEZER PARTS  
A. Use a sanitizer mixed according to manufacturer's  
instructionstoprovidea100partspermillionstrength  
solution. Mix sanitizer in quantities of no less than 2  
gallons of 90° to 110°F (32°C to 43°C) water. Allow  
the sanitizer to contact the surfaces to be sanitized  
for 5 minutes. Any sanitizer must be used only in  
accordance with the manufacturer's instructions.  
B. Placeallpartsinthesanitizingsolutionfor5minutes,  
thenremoveandletairdrycompletelybeforeassem  
bling in freezer.  
Figure 14. Auger Flight Removal  
4. Keep the rear of the auger tipped up once it is  
clear of the freezer barrel.  
5. Wipe spline lubricant off hex end of auger with a  
paper towel. Remove the rear seal. Figure 15.  
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3.7CLEANINGTHEFREEZER  
CAUTION  
Lubricate  
with  
Socket  
Risk of Product Damage  
Do not use acid cleaners, strong caustic compounds  
or abrasive materials to clean any part of the freezer  
exterior or plastic parts.  
Lubricant  
É
É
Lubricate with Petrogel  
Figure 16. Rear Seal Lubrciation  
The exterior should be kept clean at all times to  
preserve the lustre of the stainless steel. A good  
grade of stainless steel has been used on the  
freezer to ease clean-up. To remove spilled or dried  
mix, simply wash the exterior in 90° to 110°F (32°C  
to 43°C) , soapy water and wipe dry.  
C. Lubricate the hex drive end of auger with a small  
amount of white socket lubricant. A small container  
of socket lubricant is shipped with the freezer.  
Do not use highly abrasive materials as they will  
mar the finish. A mild alkaline cleaner is recom-  
mended. Use a soft cloth or sponge to apply the  
cleaner. For best results, wipe in the direction of the  
grain of the steel.  
D. Screw the springs onto the studs in plastic flights.  
Spring must be screwed into the flights com-  
pletely to provide proper tension (see Figure 17).  
A. Cleantherearsealsurfacefrominsideofthefreezer  
barrel.  
B. Using this sanitizing solution and the large barrel  
brush provided, sanitize the barrel by dipping the  
brush in the sanitizing solution and brushing the  
inside of the barrel.  
C. Removethereardriptraybypullingfromsidepanel.  
Clean and replace drip tray.  
3.8ASSEMBLINGFREEZER  
Toassemblethefreezerparts,refertothefollowingsteps:  
NOTICE  
Figure 17. Spring Installation  
Petro-Gel sanitary lubricant or equivalent must be  
used when lubrication of freezer parts is specified.  
E. Install first flights to bottom of auger, rotate, add  
successiveflightsfrombottomastheaugerispushed  
slowlyintothefreezerbarrel.Carefullyengageauger  
with drive socket in speed reducer by rotating auger  
slowly and pushing on end of auger.  
NOTICE  
The United States Department of Agriculture and  
the Food and Drug Administration require that lubri-  
cants used on food processing equipment be certi-  
fied for this use. Use Lubricants only in accordance  
with the manufacturer's instructions.  
F. Applyathinfilmofsanitarylubricanttotheinsideand  
outsideofthefrontaugersupportbearing,thenplace  
on the front of the auger. Assemble the front auger  
support onto the auger bearing.  
A. Assemble all O-rings onto parts dry, without lubri-  
cation. Then apply a thin film of sanitary lubrication  
to exposed surfaces of the O-rings.  
B. Lubricate rear seal area on auger shaft with a thin  
layerofsanitarylubricant.InstalltherearsealO-ring.  
Lubricate outside of rear seal O-ring with sanitary  
lubricant.  
NOTICE  
Position the front support on auger so legs do not  
interfere with the pin on the back of the front door  
assembly. Front door must push auger in slightly  
when it is being tightened to prevent the rear seal  
from leaking.  
C. Installstainlesssteelrearsealadapterintorearseal  
dry (without lubricant). Lubricate inside surface of  
rear seal adapter and install onto auger shaft. DO  
NOTlubricateoutsideofrearaugerseal (seeFigure  
16).  
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G. Assemble O-rings onto the spigot dry, without  
lubrication.Thenapplyathinfilmofsanitarylubricant  
to the outside of the O-rings and spigot bodies.  
H. Install the spigots through the bottom of the front  
door ( see Figure 18).  
Figure 18. Front Door Assembly  
I.  
Assemble the air bleed valve O-ring onto the air  
bleed valves. Position the O-ring in groove close to  
thewidepart. Applyathinfilmofsanitarylubricantto  
the O-rings.  
J.  
Insert the air bleed valves from the back of the front  
door. Install compression springs onto air bleed  
valves, then screw knobs on finger tight.  
K. Apply a thin film of sanitary lubricant to the door seal  
O-rings, and fit into the grooves on the rear of the  
frontdoor.  
L. Placethefrontdoorassemblyonthemountingstuds  
and push front door against the freezer carefully.  
M. Secure front door assembly by placing the knobs on  
the studs and alternately tighten opposite corners  
until finger tight only. Do not overtighten. Proper  
O-ringsealcanbeobservedthroughthetransparent  
frontdoor.  
N. Move the spigot handles to the closed position.  
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3.9 SANITIZING  
C. Let sanitizing solution fill the freezer barrel to air  
bleed valve, then close the valve by pulling out to  
lock in place.  
Sanitizing must be done after the freezer is clean and just  
before the freezer is filled with mix. Sanitizing the night  
before is not effective. However, you should always clean  
the freezer and parts after using it.  
D. Place the Freezing Cylinder Off-On toggle switch  
in the ON position then press the CLEAN switch.  
WARNING  
CLEAN  
The United States Department of Agriculture and  
the Food and Drug Administration require that  
all cleaning and sanitizing solutions used with  
food processing equipment be certified for this  
use.  
CleanSwitch  
When sanitizing the freezer, refer to local sanitary regu-  
lations for applicable codes and recommended sanitiz-  
ing products and procedures. The frequency of sanitiz-  
ing must comply with local health regulations. Mix sani-  
tizer according to manufacturer’s instructions to provide  
a 100 parts per million strength solution. Mix sanitizer in  
quantities of no less than 2 gallons of 90°F to 110°F (32°C  
to 43°C) water. Allow sanitizer to contact the surfaces to  
be sanitized for 5 minutes. Any sanitizer must be used  
only in accordance with the manufacturer’s instructions.  
Figure 20. Clean Control  
E. Check for leaks when the freezing cylinder is first  
pressurized with sanitizing solution.  
1. Check for leaks at the front door seals.  
2. Check the drain located above the center of the  
Drip Tray for leaks coming from the rear of the  
Rear Auger Seal.  
3. Check inside the cab unit for leaks at hose con  
nections.  
F. Using a sanitized soft bristle brush or equivalent,  
dipped in sanitizing solution, clean mix container.  
G. After five minutes, open spigot to expel sanitizing  
solution. Drain all solution from freezer using all three  
spigots.  
H. When solution has drained, press the CLEAN  
switch to stop the auger and placeFreezing Cylin-  
der Off-On toggle switch in the OFF position. Allow  
the freezer barrel to drain completely.  
Air Bleed Valves  
Figure 19. Air Bleed Valves  
The freezer is now sanitized and ready for adding mix.  
CAUTION  
3.10 INITIAL FREEZE DOWN AND OPERATION  
This section covers the recommended operating proce-  
dures to be followed for the safe operation of the freezer.  
Risk of Product Damage  
Avoid prolonged contact of sanitizer with freezer parts.  
Prolonged contact of sanitizer with freezer may cause  
corrosion of stainless steel parts.  
A. Sanitize just prior to use according to instructions  
outlined in this manual.  
B. If using standard mix containers, prepare the de-  
sired amount of mix and then fill each storage con-  
tainer with approximately 2.5 gallons or more of mix.  
Atach mix inlet probes to container. Place mix con-  
tainers in the refrigerated cabinet. If drawing from  
a BCS system, place bags into mix container, re-  
move the cap and push out all of the air. Insert adap-  
tor sinto the bags.  
A. Prepare 3 gallons of sanitizing solution following  
manufacturer's instructions, and pour into storage  
container.  
B. Place the mix pump switch in the ON position and  
open air bleed valve on the front door by pushing  
valve in and holding (see Figure 19).  
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seconds before dispensing additional product. After a  
while the operator will sense or feel when the freezer is  
beginning to fall behind, and will slow down on the rate  
of draw so as not to exceed the freezer's capacity.  
Do not operate the freezer when the MIX LOW light is  
on or with less than 1-3/4" (4.4 cm) of mix in the  
mix container. Refill the mix container immediately.  
MixPump  
Switches  
Cab Door  
Switch  
NOTE  
The freezer has a standby and sleep mode. When  
the freezer is not used, after a preset number of  
freezing cycles, it will enter the stand by mode  
( followed by sleep mode) and remain there until  
someone draws a product or pushes the push-  
to-freeze switch. In the sleep mode, the freezer  
will keep the product below 45°F (7.2°C). Sleep  
modes are not to be used in place of cleaning  
and sanitizing. Frequency of cleaning and sani-  
tizing is determined by Federal, State, and local  
regulatory agencies.  
Figure 21. Refrigerated Cabinet  
C. Place the mix pump switch in the ON position. The  
mix pump switch is located in the upper left hand  
corner, inside the refrigerated cabinet (see Figure  
21). Immediately open the spigot and let approxi  
mately 8 ounces of liquid mix with sanitizing solu  
tion drain out of the spigot.  
D. Close the spigot and open the air bleed valve on the  
front door by pushing the valve in and holding. Allow  
the barrel to fill until the mix level is 1/2" (2.7 cm)  
below air bleed valve, then release valve and pull  
closed to lock in place.  
Spigot Rate  
Adjusters  
E. Place the OFF-ON switch in the ON position, then  
press and hold the PUSH TO FREEZE switch until  
the freezer starts.  
NOTE  
Figure 22. Dispensing Product  
After the Drive Motor starts, there will be a 3  
second delay before the Compressor starts.  
3.11MIXINFORMATION  
Mix can vary considerably from one manufacturer to  
another.Differencesintheamountofbutter-fatcontentand  
quantity and quality of other ingredients have a direct  
bearingonthefinishedfrozenproduct.Achangeinfreezer  
performance that cannot be explained by a technical  
problem may be related to the mix.  
F. After about 6 to 10 minutes the freezer will shut off  
and the green lens will illuminate. SERVE will be dis  
played on the LCD screen. The product will be  
ready to serve. Freeze down time may be shorter  
for some frozen diet dessert mixes. High ambient  
temperatures may extend freeze down time.  
Proper product serving temperature varies from one  
manufacturer's mix to another. Mixes should provide a  
satisfactoryproductinthe17°to2F(-7° to-6°C)range.  
Diet andlow-carbmixestypicallyfreezetoproperconsis-  
tency at higher temperatures.  
G. The refrigeration is automatically actuated when  
the spigot is opened.For normal dispensing, move  
the spigot handle fully open. This position provides  
excellent control over the product and aids in  
making desired shaped portions. Spigot Rate  
Adjusters are located under the Header Panel, to  
the immediate right of eachSpigot Handle. Turning  
the Spigot RateAdjuster clockwise will increase  
the dispense rate (see Figure 22).  
When checking the temperature, stir the thermometer in  
the frozen product to read the true temperature.  
Mixdoesnotimprovewithage.Oldmix,ormixthathasbeen  
stored at too high a temperature, can result in a finished  
productthatislessthansatisfactoryfromtheappearance  
and taste standpoint. To retard bacteria growth in dairy  
based mixes, the best storage temperature range is  
between 36° to 40°F (2.2° to 4.4° C).  
The freezer is designed to dispense the product at a  
reasonable draw rate. If the freezer is overdrawn, the  
result will be a soft product and air pops. If this should  
occur, allow the freezer to run for approximately 30  
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3.12 OPERATION OF MIX PUMP  
C. Theover-runadjustmentispresetatthefactory.Ifan  
adjustment becomes necessary, refer to Section 4.  
The mix pump switch is located in the upper left hand  
corner, inside the refrigerated cabinet. When the pump  
switch is placed in the ON position, the mix pump motor  
will be actuated to pump mix into the freezer cylinder.  
When the set pressure is reached, the mix pump will shut  
off automatically. When the switch is placed in the OFF  
position, the mix pump will be inoperative.  
NOTICE  
Any cleaning procedure must always be followed  
by sanitizing before filling freezer with mix. (Refer to  
section 3.3)  
3.13 MIX PUMP CLEANING  
NOTE  
The mix pump is approved for CIP (clean in place) and is  
thoroughlycleanedascleaningsolutionsarepumpedthru  
the freezer. We recommend completely disassembling  
thepumpandconnectingtubingevery14daysforinspection  
ofpartstoconfirmtheCIPhasbeenproperlyperformed.If  
any residue is detected clean or replace those parts as  
outlinedbelow.  
The mix pump motor is equipped with an internal  
overload that will “trip”, disabling the pump when the  
motor is overloaded. Consult the trouble shooting  
section for corrective information.The internal over-  
load will automatically reset after cooling. If the con-  
dition continues, contact a qualified service person.  
1. Place the OFF-ON switch in the ON position and  
press the CLEAN switch. Allow the auger to agitate  
for 5 to 10 minutes.  
CAUTION  
Risk of Product Damage  
2. Remove suction tube from mix container. Draw off the  
mix remaining in freezer barrel.  
Mix pump hose must be repositioned every 1 -2 weeks  
or 60 hours of operation. Failure to comply will result  
in reduced mix pump liquid capacity, dispense stop-  
page, popping, and possible mix pump hose leak-  
age. Hose leakage may damage the pump roller as-  
sembly and void the factory warranty.  
3. Pump 2 gallons (7.5 liters) of cold potable water thru  
freezer until water at spigot is free of mix.  
4. Pump 2 gallons (7.5 liters) of 90° to 110°F (32°C to  
43°C) detergent solution water thru freezer. The use  
of soft water is recommended, along with dishwashing  
detergents such as “Joy,” “Dawn,” or equivalent.  
A. Mix Operation: The peristaltic mix pump contains  
onecontinuousmixpumphose.Whenlookingatthe  
face of the peristaltic mix pump, the left side of the  
hose is the suction or pickup. The right side of the  
hose is the discharge. Mix is drawn up the suction  
side of the hose and transferred thru the discharge  
side to the freezer (see Figure 23).  
5. Place mix pump switch in OFF position. Open spigot  
to relieve remaining pressure.  
6. Press the CLEAN switch to stop the auger and place  
the OFF-ON toggle switch in the OFF position.  
B. AirOperation:Theaircompressoroperateswhenever  
the peristaltic mix pump is running. Air enters thru a  
check valve on the piston downstroke. The air is  
discharged thru a second check valve, on the piston  
upstroke. The air and mix join at the tee and then  
traveltothefreezer.  
3.14 DISASSEMBLY AND INSPECTION OF  
REMOVABLE PARTS  
Inspection of removable parts should be made whenever  
maintenance is performed or pump requires disassembly.  
WARNING  
Air Line  
Æ
Air/mix to  
Freezing Cylinder  
Hazardous Moving Parts  
Æ
Revolvingpumpheadcangrab, mangle, andcause  
serious crushing injury. The Power switch must be  
placed in the OFF position for cleaning and power  
must be disconnected when disassembling or  
3-way  
Tee  
Æ
servicing.  
Mix  
Discharge  
Æ
CAUTION  
Mix  
Intake  
Æ
System Under Pressure  
Never disconnect hoses from freezer or pump without  
first opening spigot to relieve pressure.  
Figure 23. Mix Pumps  
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NOTE  
If the mix lines or air line is difficult to remove, soften  
with a rag soaked in hot water. Hose connections  
may be sprayed with Haynes Sanitary Lubricant for  
ease of removal. Do not loosen or remove the mix  
pump cover wingnuts. Maintain the mix pump hose  
in its operational condition.  
1. Loosen clamp and remove air hose from pump  
compressor.  
2. Loosen clamp and disconnect mix pump hose.  
Remove the pickup hose, mix check valve and pickup  
hose adapter (and bag adapter if applicable) as an  
assembly from mix container.  
3. Completely disassemble both hose assemblies and  
check valve. Place hoses, tee, check valve assem-  
bly, and pickup hose adapter in 90° to 110°F (32°C to  
43°C), mild detergent water and wash thoroughly. Use  
soft bristle brushes to clean inside of fittings. Rinse  
all parts in clean 90° to 110°F (32°C to 43°C) water  
(see Figure 24 and 25).  
Figure 25. Removable Parts for optional BCS  
4. Carefully inspect each part for wear or damage.  
Replace worn or damaged parts.  
5. Wash feed tube and air tube with 90° to 110°F deter-  
gent water and brushes provided. Rinse with clean,  
90° to 110°F water (See Figure 26 and 27).  
6. Prepare two gallons (7.5 liters) of sanitizing solution  
using a USDA certified grade sanitizing solution.  
Sanitize all removed parts, then air dry.  
7. Check Hose Service Record decal to determine if  
hose reposition or replacement is required at this  
time.  
Figure 26. Cleaning Air Tube  
8. Reassemble both hose assemblies per the diagram  
located on the inside of the cab door. Reconnect  
assemblies to the pump and discharge hose, using  
the clamps. (Refer to Section 2.5 Mix Pump).  
9. Sanitize assembled freezer as per instructions  
outlined in Section 3.9.  
Figure 27. Cleaning Feed Tube  
Figure 24. Removable Parts  
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SECTION 4  
MAINTENANCE INSTRUCTIONS  
4.1 PRODUCT CONSISTENCY ADJUSTMENT  
4.3 OVERRUN ADJUSTMENT  
The freezer's control system monitors the consistency The product when served is a combination of air and mix.  
(firmness) of the product (mix) in each freezing cylinder. Overrunisameasureoftheamountofairblendedintothe  
Theprogrammodulesensestheconsistencyoftheprod- mix.  
uct and shuts off the drive motor and refrigeration system  
when the pre-programmed consistency is reached. The Overruncanbeexpressedintermsoftheamountofweight  
controlpanelsonthefrontofthefreezerallowtheoperator loss for a given volume. For example, if a pint of liquid mix  
to adjust each freezing cylinder to create the desired weighs18ounces(510grams)andapintoffrozenproduct  
product consistency.  
withairaddedweighs12ounces(340grams),theoverrun  
is said to be 50 percent "18 oz. (510 grams) - 12 oz. (340  
A. Place the Main Freezer Power and Freezing Cylinder grams) = 6 oz. (170 grams)", (6 /12) x 100 = 50%.  
OFF/ON switches in the ON position.  
The overrun can be checked by placing a one pint  
B. Press the SET button on the Control Panel once. containeronanicecreamscaleandzeroingoutthescale.  
Fine Adj will appear on the LCD screen.  
Then fill a one pint container with frozen product. The  
container should be filled over the top and leveled with a  
C. Press the up arrow button (⇑) until the desired consis- straightedge. The product should not contain any air  
tency setting is displayed. The higher the number, the pockets. When weighed on an ice cream scale, one pint  
greatertheproductconsistency.Thecontrolmaybeset (473 milliliters) of product should weigh 12 to 13 ounces  
from 1 to 9. Each time the up arrow (⇑) button is (340 to 368,5 grams).  
pressed, the value will increase by 1 until the value The mix pump has been preset at the factory to produce  
reaches9,thenrestartat0.The0settingcannotbeset. a product with approximately 40% overrun. Because of  
differencesinmixformulation,temperaturesandbaromet-  
D. Press the SET button once to save the setting change ric pressure, this figure may vary. It will be necessary for  
and return to the current mode display.  
approximately2gallons(7,5liters)ofmixtobepumpedthru  
the freezer before changes in the product are noticeable  
due to adjustments in overrun.  
FineAdj  
1-9  
5
Overrun is controlled by the length of the air compressor  
piston stroke within the piston cylinder. Lengthening the  
stroke within the cylinder will increase overrun. Con-  
versely, shortening the stroke will decrease overrun. To  
perform an overrun adjustment, refer to the following  
procedure:  
A. Turn the mix pump switch to the OFF position.  
Disconnect both power sources/circuit breakers.  
B. Remove the lower back panel from freezer.  
C. On air compressor side of pump, locate the long/  
slender piston rocking arm. The rocking arm down-  
ward travel is limited by a stationery cam. On the  
face of the cam there is an overrun setting indicator  
plate numbered 3 thru 8 and an adjustment knob.  
Figure 29.  
Figure 28. Product Conststency Control  
4.2 LOCKING OUT CONTROL PANEL  
TheIntelliTeccontrolhasatamperproofmodetoprevent  
unauthorized use. When set, all buttons on the control  
panel are disabled. To lock out the control panel:  
A. Press and hold the PUSH TO FREEZE button for 5  
seconds.  
B.WhilestillholdingthePUSHTOFREEZEbutton,press  
the CLEAN button once.  
C. Releasebothbuttons. Anastrisk(*)willapearafterthe  
word MODE on the display, indicating that the control  
is in the lock out mode.  
Ê
OverrunAdjustment  
D. To unlock the control panel, repeat steps A, B and C.  
Figure 29. Overrun Adjustment  
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D. The overrun setting is indicated by a pointed pin.  
4.6 DRIVE BELT TENSION ADJUSTMENT  
To check belt tension, refer to Figure 30 and follow the  
stepsbelow:  
E. To adjust overrun, loosen the allenhead screw  
(located within the center of the adjustment knob)  
with the 5/32" (4mm) allen wrench provided. Rotate  
the adjustment knob counterclockwise to a higher  
number for higher overrun, or clockwise to a lower  
number for lower overrun. Each number multiplied by  
10 represents the overrun percentage (ie: #4 = 40%  
overrun).  
F. Tighten the allen screw, then place the wrench back  
in its clip. Replace the lower back panel and secure  
with the four screws. Turn the mix pump power switch  
to the ON position.  
WARNING  
Hazardous Voltage and Moving Parts  
Never attempt to repair or perform any maintenance  
on freezer until all main electrical power to freezer  
has been disconnected. Failure to disconnect  
electrical power before servicing may result in  
serious injury or death.  
A. Remove either side and back panels.  
B. Press firmly on one belt. Figure 30.  
4.4 MIX PUMP HOSE REPOSITION (every one or  
two weeks.)  
NOTE  
Mix pump hose must be repositioned every 1 - 2  
weeks. Failure to comply will result in reduced mix  
pump liquid capacity, dispense stoppage, popping,  
and possible mix pump hose leakage.  
C. When the tension is properly adjusted, the belt  
should deflect approximately 3/8" (about the width  
of the belt).  
1. Run cleaning solution through pump.  
2. Turn pump off and relieve any pressure by  
opening the spigot.  
3. Grasp the pick-up hose end of the mix pump  
hose with one hand and turn the pump on. Pull  
down on the pick-up hose end until 12 to 14"  
(30-1/2 to 35-1/2cm) of tubing has reverse fed  
through the pump, then turn the pump off.  
4. Loosen small clamp at the pick-up hose  
adapter and (Viewed from Back) disconnect  
mix pump hose.  
5. Cut 7-1/2" (19 cm) off the end of the mix pump  
hose.  
Figure 30. Belt Adjustment  
6. Reconnect mix pump hose to adapter.  
7. Continue normal operation. Mix hose will  
automatically reposition itself with adapter near  
black cover.  
D. Ifanadjustmentisnecessary,removethesidepanel.  
Turn the jack screw located on the motor bracket,  
clockwise to increase belt tension or counterclock  
wise to decrease belt tension.  
NOTE  
Each hose is long enough for 3 repositions before  
replacement is required. Record each event on  
Hose Service Record decal.  
4.5 MIX PUMP HOSE REPLACEMENT  
NOTE  
Mix pump hose must be replaced when tubing can-  
not be further repositioned (every four to eight  
weeks). Failure to comply will result in hose failure  
and possible pump damage. See Section 2.5 for  
instructions on mix pump hose replacement.  
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A. DailyChecks  
Check for any unusual noise or condition and repair  
immediately.  
B. MonthlyChecks  
1. Check drive belts for wear and tighten belts if  
necessary. (Refer to Section 4.5.)  
2. Check the condenser for dirt. (Refer to Section  
4.6).  
4.9 EXTENDED STORAGE  
Refer to the following steps for winterizing the freezer or  
for storing the freezer over any long period of shutdown  
time.  
Figure 31. Removing Condenser Filter  
NOTE  
A. Clean thoroughly with warm detergent all parts that  
come in contact with mix. Rinse in clear water and  
dry all parts. Do not sanitize.  
Belt life will be increased if new drive belts are tight-  
ened after two or three weeks of operation.  
4.7 CONDENSER CLEANING  
The condenser requires periodic cleaning. To clean the  
condenser, refer to the following steps:  
NOTE  
Do not let cleaning solution stand in freezer barrel  
or mix pump during the shutdown period.  
B. Remove, disassemble, and clean the front door,  
auger shaft, and mix pump. Leave disassembled  
during the shutdown period.  
A. Lift the condenser filter off the freezer cover panel.  
Visually inspect the condenser filter for dirt (see  
Figure 31).  
C. Place plastic auger flights in a plastic bag with a  
moist paper towel. This will prevent flights from  
becoming brittle if exposed to dry air over an  
extended period of time (over 30 days).  
B. Ifthecondenserfilterisdirty,vacuumorbrushclean,  
rinse with clean water and allow to dry before replac  
ing on freezer.  
NOTE  
E. Place the mix pump ON-OFF switches, Left and  
Right Freezing Cylinder switches and the  
If the condenser is not kept clean, loss of refrig-  
eration efficiency will result.  
Main Freezer Power switch in the OFF position.  
F. Disconnect from the source of electrical supply in  
the building.  
4.8PREVENTATIVEMAINTENANCE  
Itisrecommendedthatapreventativemaintenancesched-  
ule be followed to keep the freezer clean and operating  
properly. The following steps are suggested as a preven-  
tativemaintenanceguide.  
4.10 ERROR CODES  
The following error condition codes will display on the  
controlpanelwhenthefreezerisexperiencingaproblem.  
Theerrorconditioncodedirectsyoutothesystemlocation  
of the malfunction.  
WARNING  
ERRORCODE  
MALFUNCTION  
Program Board  
Hazardous Voltage and Moving Parts  
Never attempt to repair or perform any maintenance  
on freezer until all main electrical power to freezer  
has been disconnected. Failure to disconnect  
electrical power before servicing may result in  
serious injury or death.  
01  
02  
03  
04  
05  
06  
07  
08  
09  
High Torque Error  
Extended Run Time Error  
Clean Error  
Freezing Cylinder Sensor  
(not used on F431 models)  
Drive Motor Current  
Cab Sensor  
TheUnitedStatesDepartmentofAgricultureandtheFood  
and Drug Administration require that lubricants used in  
food zones be certified for this use. Use lubricants only in  
accordance with the manufacturer's instructions.  
High Pressure Cutout  
Any error causing condition must be corrected, then the  
powerturnedoff,andbackonbeforethefreezerwillreturn  
to normal operation.  
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4.11 TROUBLESHOOTING  
ERRORCONDITIONCODE04  
ERRORCONDITIONCODE01  
If the freezer is left in the Clean Mode for more than 20  
minutes,thecontrolpanelwilldisplayaCleanError(Error  
04). This condition does not reflect a problem with the  
freezeritself. TheCleanErrorhasbeenprogrammedinto  
the controller as a safeguard to protect the freezer from  
potentialdamagecausedbythefreezerbeingaccidentally  
left in the clean mode. To remedy the Clean Error, place  
the Freezing Cylinder Off-On Switch in the Off position,  
wait 10 seconds, and return the switch to the On position.  
If the Control Panel still displays the error condition code,  
callyourAuthorizedStoeltingDistributorforfurtherassis-  
tance.  
If the control panel displays a program board error (Error  
Code01),placetheFreezingCylinderOff-OnSwitchinthe  
Off position, wait 10 seconds, and return the switch to the  
On position. If the Control Panel still displays the error  
condition code, call your Authorized Stoelting Distributor  
for further assistance.  
ERRORCONDITIONCODE02  
Ifthecontrolpaneldisplaysahightorqueerror(ErrorCode  
02), the controller has sensed that the product in the  
freezingcylinderhasreached125%ofsetconsistencyfor  
10 or more seconds. This condition may be caused if the  
productconsistencyadjustmenthasbeensettoohigh.To  
remedythiscondition,placetheFreezingCylinderOff-On  
Switch in the Off position, wait until the product in the  
freezing cylinder has had adequate time to thaw to a  
reasonably soft consistency, and return the switch to the  
On position. Follow the Product Consistency Adjustment  
procedures at the begining of this section and reduce the  
FineAdjustmentvaluebyafewpoints.IftheControlPanel  
stilldisplaystheerrorconditioncode,callyourAuthorized  
Stoelting Distributor for further assistance.  
ERRORCONDITIONCODE05  
If the control panel displays a Freezing Cylinder Sensor  
error(ErrorCode05), placetheFreezingCylinderOff-On  
Switch in the Off position, wait 10 seconds, and return the  
switchtotheOnposition. IftheControlPanelstilldisplays  
the error condition code, call your Authorized Stoelting  
Distributor for further assistance.  
NOTE  
WhenthefreezerencountersaFreezingCylinderSensor  
Error, the freezer will automatically be switched to run on  
pre-configured timing cycles. This mode will allow you to  
continueservingproductuntilthefreezercanbeserviced.  
ERRORCONDITIONCODE03  
Extended run time errors (Error Code 03) are often times  
caused by the mix running too low in the freezer’s mix  
container, or if a restriction is preventing the mix from  
entering the freezing cylinder. Check the mix level on the  
affected freezing cylinder. If the level mix is low, add mix.  
Lookforicecrystalsintheliquidmixcontainer.Icecrystals  
canclogthemixinletsystem,andpreventmixfromentering  
the freezing cylinder. If you find ice crystals in the mix,  
checkthetemperatureofthewalk-incoolerwherethemix  
is stored and the temperature of the freezer’s cab. If the  
freezer’s cab is below 34°F (1°C), call your Stoelting  
Authorized Distributor for assistance in adjusting the  
freezer cab temperature.  
Checktheconditionoftheneoprenehoserunningthrough  
the mix pump head. If it shows signs of wear, rotate or  
replace it as outlined in Section 2.5 of this manual.  
Excessive compressor run time may also occur if the  
condenser filter is dirty, or if the condenser is obstructed.  
Check the top of the freezer, to be sure nothing has been  
placed on top of the condenser.  
ERRORCONDITIONCODE07  
If the control panel displays a Drive Motor Current error  
(Error Code 07), place the Freezing Cylinder Off-On  
Switch in the Off position, wait 10 seconds, and return the  
switchtotheOnposition. IftheControlPanelstilldisplays  
the error condition code, call your Authorized Stoelting  
Distributor for further assistance.  
ERRORCONDITIONCODE08  
If the control panel displays a Cab Sensor error (Error  
Code08),placetheFreezingCylinderOff-OnSwitchinthe  
Off position, wait 10 seconds, and return the switch to the  
On position. If the Control Panel still displays the error  
condition code, call your Authorized Stoelting Distributor  
for further assistance.  
After the cause of the problem is found and remedied,  
place the Freezing Cylinder Off-On Switch in the Off  
position, wait 10 seconds, and return the switch to the On  
position. If the Control Panel still displays the error  
condition code, call your Authorized Stoelting Distributor  
for further assistance.  
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ERRORCONDITIONCODE09  
Error 09 conditions are usually caused by insufficient  
cooling at the freezer's condenser. If the control panel  
displays a High Pressure Cutout error (Error Code 09),  
turnthefreezerpoweroff.PresstheHighPressureCutout  
Reset Switch located on the upper, left hand corner of the  
left side panel. There is a round, black boot covering the  
reset switch. Pressing in the center of the boot will reset  
the switch.  
Inaircooledcondensermodels,checktheairfiltertomake  
sure it is clean (see section 4.6). Replace the filter as  
required. Check for proper air clearance around the  
freezer. The freezer must have a minimum of 3" (7,5cm)  
of space on all sides and 10" (25cm) at the top for proper  
circulation. Aminimumof6"(15cm)clearanceisrequired  
in high ambient conditions.  
On water cooled condenser models, check for proper  
waterflow through the condenser coil. After the cause of  
the error is determined and corrected, turn on the Main  
Freezer Power Switch and place the Freezing Cylinder  
switch to the on position. If the Control Panel still displays  
the error condition code, call your Authorized Stoelting  
Distributor for further assistance.  
ALTERNATINGFLASHINGCONTROLPANELLIGHTS  
When the Main Freezer Power Switch is placed in the  
ON position and the left Freezing Cylinder OFF/ON switch  
is left in the OFF position, the green and amber control  
panel lights will flash in alternating sequence. This indi-  
cates that the storage cabinet is being refrigerated, but  
the left freezing cylinder is not receiving power. Placing  
the left Freezing Cylinder OFF/ON switch in the ON posi-  
tion will return the freezing cylinder to the SLEEP mode.  
Pressing the PUSH TO FREEZE button will begin the  
freezing cycle.  
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The Troubleshooting Tables on the following three pages list the common problems that can occur to the freezer.  
FREEZER  
PROBLEM  
FREEZER POSSIBLE CAUSE  
REMEDY  
Drive motor (auger)  
"kicks-out", or does  
not run.  
1. Power to freezer is off.  
2. Drive motor overloaded.  
1. Check power to freezer.  
2. Wait 15-20 min. for Thermo overload  
to reset.  
3. Low line voltage.  
3. Check, must be +\-10% of  
nameplate voltage.  
4. Product too hard.  
4. Raise overrun and/or decrease product  
consistency. (See Section 4.2 or 4.1)  
5. Install front door securely.  
5. Front door not installed securely.  
Compressor does not  
operate.  
1. Power to freezer if off.  
2. Drive motor overloaded.  
1. Check power to freezer.  
2. Wait 15-20 min. for Thermo overload to  
reset.  
3. Low line voltage.  
3. Check, must be +/-10% of nameplate  
voltage.  
4. Compressor internal overload is  
cut-out.  
4. Check condenser and clean air filter  
(See Sect. 4.6)  
5. Front door not installed securely.  
5. Install front door securely.  
Product too soft.  
1. Product consistency setting is too  
low.  
1. Increase Fine Adj. setting. (See Section  
4.1)  
2. Product break down.  
3. Freezer in Sleep mode.  
2. Fill with fresh product.  
3. Press Push to Freeze button.  
Freeze-up. (Product  
will not dispense  
easily.)  
1. Product consistency setting is too  
high.  
2. Low overrun setting.  
3. Low pump pressure.  
4. Large air pocket in freezing  
cylinder.  
1. Decrease Fine Adj. setting. (See  
Section 4.1)  
2. Raise overrun. (See Section 4.2)  
3. Check pump pressure.  
4. Purge air from freezing cylinder.  
5. Auger turning counter-clockwise.  
5. Change rotation to clockwise.  
Rear auger seal leaks. 1. Rear auger seal not lubricated.  
2. Seal or O-ring missing or installed  
incorrectly.  
1. Lubricate seal. (See Section 3.8)  
2. Check. (See Section 3.8)  
3. Worn or scratched shaft.  
3. Replace shaft.  
Spigot leaks.  
1. Spigot parts are not lubricated.  
2. Chipped or worn O-rings.  
1. Lubricate. (See Section 3.8)  
2. Replace O-rings.  
3. O-rings on spigot installed wrong.  
4. Nicks or scratched on front door  
where spigot is located.  
3. Remove spigot and check O-rings.  
4. Replace front door.  
Drive belt slipping or  
squealing.  
1. Drive belt tension not correct.  
2. Worn belt.  
1. Adjust belt tension. (See Section 4.5)  
2. Replace belt.  
3. Consistency setting is too high.  
4. Low overrun.  
3. Adjust consistency. (See Section 4.1)  
4. Check for air leak.  
Mix temperature too  
warm in cab.  
1. System low on refrigerant.  
2. Temperature control set too  
warm.  
1. Add refrigerant. (Refrig. Service)  
2. Contact your local Stoelting Distributor.  
Mix temperature too  
cold in cab.  
1. Temperature control set too cold.  
1. Contact your local Stoelting Distributor.  
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MIX PUMP  
1. PUMP MOTOR DOES NOT RUN  
Power to pump is off.  
Supply power to pump.  
Low voltage.  
Check for low line voltage.  
Mix pump hose jammed inside black cover/clamp.  
Disconnect pump from power source. Remove four  
cover/clamp thumb screws. Separate cover/clamp  
halves and remove outer half. Remove jammed hose.  
Re-install cover/clamp and tighten four thumb screws  
securely. Allow motor thermal overload to reset. See  
Sec. 2.5 for hose replacement. Do not use jammed  
portion of hose.  
Pump motor overloaded.  
Allow internal thermal overload to reset; determine  
overload cause and repair.  
Pressure switch on pump is defective.  
Defective motor/capacitor  
Contact your local Stoelting Distributor.  
Contact your local Stoelting Distributor.  
Contact your local Stoelting Distributor.  
Defective toggle switch.  
2. PUMP OPERATES BUT CYLINDER WILL NOT FILL  
NOTE 1: A PROPERLY WORKING PUMP WILL FILL AN 8 OZ. CUP WITH MIX IN ABOUT 9 SECONDS.  
NOTE 2: IMMEDIATELY AFTER A "BAG CHANGE" THE PUMP MAY BE UNABLE TO RE-ESTABLISH IT'S  
PRIME WITH THE SYSTEM AT OPERATING PRESSURE. IN THIS CASE, TURN THE PUMP OFF. DRAW 2-3  
PINTS TO REDUCE SYSTEM PRESSURE TO ZERO. TURN PUMP ON. PURGE REMAINING AIR IN MIX BAG  
AND PICK-UP HOSE.  
IMPORTANT: Before connecting the pick-up hose to the mix bag, purge the mix bag of air to the extent  
possible.  
Out of Mix.  
Replenish mix supply.  
MIx pump hose kinked inside black cover/clamp.  
Hoses assembled incorrectly.  
Mix pump hose service life is exceeded.  
Mix pump hose not connected to freezer.  
Ice crystals in mix.  
Follow mix pump hose jammed repair. (See #1 above.)  
Refer to diagram for correct hose connections.  
Reposition/replace mix pump hose. See Sec. 2.5.  
Connect mix pump hose to freezer.  
Completely thaw mix prior to use.  
Mix bag drawn against adapter.  
Foreign objects in mix.  
Assure bag is clear of pick-up tube.  
Clear blockage. Use fresh mix.  
Mix Check Valve is installed backwards.  
3. OVERRUN TOO LOW OR NO OVERRUN  
Overrun setting too low.  
Observe flow arrow for proper orientation.  
Increase overrun setting.  
Air leak.  
Tighten all hose clamps.  
Air compressor not pumping air.  
4. OVERRUN TOO HIGH  
Contact local Stoelting Distributor.  
Mix pump hose service life is exceeded.  
Out of mix.  
Reposition/replace mix pump hose.  
Replenish mix supply.  
Overrun setting too high.  
Decrease overrun setting.  
See Section 2.5.  
Pick-up leg of mix pump hose is collapsing.  
NOTE: ALSO SEE "2" ABOVE.  
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5. REPLACEMENT MIX PUMP HOSE WON'T FEED THROUGH PUMP  
Feeding hose into discharge hole of mix pump cover.  
Hose ends not cut squarely.  
Feed hose into pick-up side of cover.  
Carefully cut hose end off squarely (no tails).  
Force feeding too quickly.  
Gently and slowly assist feeding of hose up into pick-up  
hose side of cover.  
Pump motor not running.  
Turn on motor switch. Also see Item 1 above.  
6. AIR EXITING MIX PICK-UP HOSE  
Pickup tube check valve missing.  
7. DISPENSED PRODUCT AIR "POPS"  
Overrun setting too high.  
Contact local Stoelting Distributor.  
Reposition/replace mix pump hose.  
Reposition/replace mix pump hose.  
Reduce dispense rate.  
Mix pump hose service life is exceeded.  
Overdrawing the freezer's capacity.  
Recent "mix-out" condition.  
Open spigot fully and allow excess air to "belch" out.  
NOTE: ALSO SEE 2 & 4 ABOVE.  
8. MIX LEAKAGE FROM PUMP  
CAUTION: To prevent mix pump damage from dried mix deposits, immediately disassemble and clean  
pump.  
Mix pump hose service life is exceeded.  
Remove mix pump hose. Disconnect pump from power  
source. Remove mix pump cover/clamp. THOROUGHLY  
rinse three squeeze rollers using a spray bottle filled  
with hot water. Thoroughly clean all mix from pump. See  
Sec. 2.5 for hose replacement.  
9. PUMP HAS POOR CAPACITY  
NOTE: See 2, 4, 6 & 7.  
10. PUMP IS NOISY/SQUEAKING  
NOTE: THE ACTION OF THE AIR COMPRESSOR ROCKING ARM CREATES A REPETITIVE CLICKING  
SOUND DURING OPERATION. THIS IS NORMAL.  
11. MIX IN AIR HOSES  
Air/mix tee above black cover/clamp.  
Air leak.  
Air/mix tee must be below black cover/clamp.  
Tighten all hose clamps.  
Mix hose on wrong air/mix tee fitting.  
Refer to diagram for correct hose connections.  
28  
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SECTION 5  
HOW TO ORDER REPLACEMENT PARTS  
5.2PARTSLISTANDREFERENCEDRAWINGS  
The following lists and drawings will aid the user when  
orderingpartsorservicing.  
5.1 HOW TO ORDER REPLACEMENT PARTS  
To assure the receipt of the proper replacement parts,  
supply your Stoelting Authorized Distributor with the  
followinginformation:  
A. Modelnumberofequipment.  
B. Serial number of model (stamped on nameplate)  
C. Part number, part name, and quantity needed.  
FRONT DOOR PARTS  
29  
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AUGER PARTS  
MISCELLANEOUS PARTS  
Description  
Part No.  
Haynes Spray 12 oz.(340 grams) -------------------- 508017  
Petro-Gel Tube 4 oz. (113 grams) --------------------508135  
Spline Lubricant 2 oz. (57 grams) --------------------508048  
Brush 4"x 8"x16" (10cm x 20cm x 40,5cm) -------208135  
Brush 2.5"x 4"x12" (6,5cm x 10cm x 30,5cm)---- 208146  
Brush .25"x 4"x14" (,6cm x 10cm x 35,5cm) ----- 208380  
Brush 1"x3.5"x18" (2,5cm x 9cm x 45,5cm) ------208465  
Drip Tray --------------------------------------------------- 744273  
Drip Tray Grid --------------------------------------------- 417006  
30  
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MIX PUMP PARTS  
D
TUBE ROUTING  
(ONLY ONE SIDE SHOWN)  
31  
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DECALS  
Qty.  
Part Number  
Description  
2
2
2
1
2
1
1
2
4
1
2
324200  
324798  
324797  
324800  
324799  
324141  
324509  
324014  
324686  
723525  
324106  
H.P. Manual Reset  
Clean-Off-Serve  
Standby/Serve  
Cab Off-On  
Pump Off On  
Caution, Haz. Rot. Blade - Front Panel  
Cleaning - Right Side  
Auger Rotation - Evap. Enclosure Rear  
Danger - Start Auto, on Evap. Support between belts & motors support brkt.  
Winterizing, Attach to water hose near bottom  
Caution - Elec. Wiring Mat'ls must conform between water couplings, one rear  
panel bottom  
2
3
2
2
1
2
1
1
2
2
3
1
2
2
2
2
1
1
1
1
324346  
324107  
324208  
723552  
723517  
Caution - Haz. Mov. Parts, on inside of mtr support brkt @ rear  
Caution - Haz. Mov. Parts, on cond. bkt. rear & (2) on evap. enclosure sides  
Attn - Ref. Lk Chk, on evap. enclosure sides  
Tag - Supply volt., inside J-Box  
Card - Inside one J-Box  
ID Tags, Back Panel Top  
324548  
Add. Vent Back Panel Ctr Top  
Made in U.S.A. - Back panel  
324103  
324151  
324125  
324242  
324565  
324158  
324566  
130000  
324065  
324803  
324804  
324806  
Caution - Rot. Shaft, on gearbox support bracket  
Field Connections, J-Box cover, outside  
Danger Elec.Shock, J-Box covers outside, back panel bottom  
Warm/Cold, @ T-Stat  
Night/Serve - Temp. Control Bracket  
Use copper cond. only, inside both J-boxes  
Wired According to, on elec. schematic envelope  
Elec. Schematic Envelope  
Water Inlet - Back panel above inlet coupling  
Header Panel Decal (Stoelting Logo)  
Header Panel Decal (Stoelting Swirl)  
Header Panel Decal (A & W Logo)  
32  
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WARRANTY  
SOFT SERVE / SHAKE FREEZERS  
1. Scope:  
Stoelting, LLC warrants to the first user (the “Buyer”) that the freezer cylinders, hoppers, compressors, drive motors,  
speed reducers, auger and auger flights of Stoelting soft serve / shake freezers will be free from defects in materials  
and workmanship under normal use and proper maintenance appearing within five (5) years, and that all other  
components of such equipment manufactured by Stoelting will be free from defects in material and workmanship  
under normal use and proper maintenance appearing within twelve (12) months after the date that such equipment is  
originally installed.  
2. Disclaimer of OtherWarranties:  
THISWARRANTYISEXCLUSIVE;ANDSTOELTINGHEREBYDISCLAIMSANYIMPLIEDWAR-  
RANTYOFMERCHANTABILITYORFITNESSFORPARTICULARPURPOSE.  
3. Remedies:  
Stoelting’s sole obligations, and Buyer’s sole remedies, for any breach of this warranty shall be the repair or (at  
Stoelting’s option) replacement of the affected component at Stoelting’s plant in Kiel, Wisconsin, or (again, at  
Stoelting’s option) refund of the purchase price of the affected equipment, and, during the first twelve (12) months of  
the warranty period, deinstallation/reinstallation of the affected component from/into the equipment. Those obliga-  
tions/remedies are subject to the conditions that Buyer (a) signs and returns to Stoelting, upon installation, the  
Checklist/Warranty Registration Card for the affected equipment, (b) gives Stoelting prompt written notice of any  
claimed breach of warranty within the applicable warranty period, and (c) delivers the affected equipment to Stoelting  
or its designated service location, in its original packaging/crating, also within that period. Buyer shall bear the cost  
and risk of shipping to and from Stoelting’s plant or designated service location.  
4. Exclusions and Limitations:  
This warranty does not extend to parts, sometimes called “wear parts”, which are generally expected to deteriorate  
and to require replacement as equipment is used, including as examples but not intended to be limited to o-rings,  
auger seals, auger support bushings and drive belts. All such parts are sold  
AS IS.  
Further, Stoelting shall not be responsible to provide any remedy under this warranty with respect to any component  
that fails by reason of negligence, abnormal use, misuse or abuse, use with parts or equipment not manufactured or  
supplied by Stoelting, or damage in transit.  
THEREMEDIESSETFORTHINTHISWARRANTYSHALLBETHESOLELIABILITYSTOELTING  
AND THE EXCLUSIVE REMEDY OF BUYER WITH RESPECT TO EQUIPMENT SUPPLIED BY  
STOELTING;AND IN NO EVENTSHALLSTOELTINGBE LIABLE FORANYINCIDENTALOR  
CONSEQUENTIALDAMAGES, WHETHER FOR BREACH OFWARRANTYOR OTHER CON-  
TRACTBREACH, NEGLIGENCEOROTHERTORT, ORONANYSTRICTLIABILITYTHEORY.  
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