State Industries Water Heater SSE 5 User Manual

TM  
STATESMAN Electric Models  
SSE-5 THRU SSE-120 COMMERCIAL WATER HEATERS  
Installation Operation Maintenance Checklist Limited Warranty  
CAUTION  
TEXTPRINTEDOROUTLINEDINREDCONTAINSINFORMATION  
RELATIVE TOYOUR SAFETY. PLEASE READ THOROUGHLY  
BEFORE INSTALLINGAND USING THISAPPLIANCE.  
500 Lindahl Parkway  
Ashland City, TN 37015  
KEEPTHISMANUALWITHTHEHEATERFORFUTUREREFERENCE.  
WHENEVERMAINTENANCEADJUSTMENTSORSERVICEISREQUIRED.  
PRINTED IN U.S.A. 0203  
PART NO. 09063322  
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FOREWORD  
Detailed installation diagrams are in this manual. These  
diagrams will serve to provide the installer with a reference for  
the materials and method of piping suggested. IT IS NECESSARY  
THAT ALL WATER PIPING AND THE ELECTRICAL WIRING BE  
INSTALLEDAND CONNECTEDAS SHOWN IN THE DIAGRAMS.  
NEAR THE ELECTRICAL SYSTEM OF THE HEATER. NEVER  
TOUCH ELECTRICAL COMPONENTS WITH WET HANDS OR  
WHEN STANDING IN WATER. WHEN REPLACING FUSES  
ALWAYS USE THE CORRECT SIZE FOR THE CIRCUIT. SEE  
PAGE 14.  
Particular attention should be given to the installation of  
thermometers at the locations indicated in the diagrams as  
these are necessary for checking the operation of the heater.  
DO NOT TEST ELECTRICAL SYSTEM BEFORE HEATER IS  
FILLED WITH WATER, FOLLOW START UP PROCEDURE ON  
PAGE 17.  
In addition to these instructions, the equipment shall be installed  
in accordance with those installation regulations in force in the  
local area where installation is to be made. Authorities having  
jurisdiction shall be consulted before installations are made.  
BE SURE TO TURN OFF POWER WHEN WORKING ON OR  
The principal components of the heater are identified on  
page 4. The model and rating plate on page 3 interprets certain  
markings into useful information. Both of these references  
should be used to identify the heater, its components and optional  
equipment.  
TABLE OF CONTENTS  
PAGE  
PAGE  
Amperage Table/Overcurrent Protection ....... 14  
Heater Circuits ................................................ 14  
Control Circuit ................................................. 14  
Power Circuit .................................................. 14  
Wiring Diagram ................................................ 15-17  
OPERATION  
General............................................................ 18  
Filling ................................................................ 18  
Start Up ........................................................... 18  
Temperature Regulation .................................. 18-19  
Draining ........................................................... 19  
MAINTENANCE  
General............................................................ 19  
Flushing ........................................................... 19  
Sediment Removal........................................... 19  
Lime Scale Removal ........................................ 19-20  
Checklist .......................................................... 20-21  
Anode Maintenance ........................................ 21  
Replacement Parts .......................................... 21  
LEAKAGE CHECKPOINTS ............................... 22  
ROUGH-IN-DIMENSIONS ......................................  
RECOVERY CAPACITY .......................................  
FOREWORD .........................................................  
TABLE OF CONTENTS .........................................  
APPROVALS & MODEL & RATING PLATE ..........  
GETTING TO KNOWYOUR WATER HEATER .....  
GENERALSAFETY INFORMATION  
Insulation Blankets ..............................................  
External Damage .................................................  
INSTALLATION  
Required Ability ...................................................  
General ................................................................  
Location ...............................................................  
Connections ........................................................  
Relief Devices .....................................................  
Temperature Limiting Control ...............................  
Hydrogen Gas (Flammable) ................................  
2
2
3
3
3
4
5
5
5
5
5
5
6
6
6
PIPING DIAGRAMS .............................................. 7-12  
ELECTRICAL  
General ................................................................ 13  
Branch Circuit...................................................... 13  
LIMITED WARRANTY ...................................... 23  
APPROVALS MODEL & RATING PLATE  
All models bear the  
National Sanitation  
Foundation seal of  
approval.  
All models are  
listed by  
Underwriters’  
Laboratories, Inc.  
125 PSI Working Pressure  
(65 thru 120 Gallons)  
ASME  
150 PSI Working Pressure  
(5 thru 50 Gallons)  
3
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GETTING TO KNOW YOUR WATER HEATER  
Below is an illustration of the water heater with its features called  
out. The text of this manual will refer to the items shown.  
NOTE:  
• 3/4” NPT SSE 5 THRU 50 MODELS  
• 1 1/4” NPT SSE 65 THRU 120 MODELS  
ALOW WATER CUTOFF SWITCH IS  
AVAILABLE AS AN OPTIONAL SAFETY  
DEVICETOPROTECTTHEELEMENTS  
FROM DAMAGE DUE TO LACK OF WATER  
IN THE HEATER.  
FIGURE1  
4
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GENERAL  
GENERAL SAFETY  
INFORMATION  
The installation must conform to these instructions and the  
local code authority having jurisdiction. Grounding and electrical  
wiring connected to the water heater must also conform to the  
latest version of the NATIONAL ELECTRICAL CODE and  
NFPA-70. Copies of these codes may be obtained from  
American National Standards Institute, 1430 Broadway, New  
York, NY 10018.  
INSULATION BLANKETS  
Insulation blankets available to the general public for external  
use on electric water heaters are not approved for use on your  
State water heater. The purpose of an insulation blanket is to  
reduce the standby heat loss encountered with storage tank  
water heaters. Your State water heater meets or exceeds the  
National Appliance Energy Conservation Act standards with  
respect to insulation and standby loss requirements, making  
an insulation blanket unnecessary.  
If your location requires the installation of the water heater to  
comply with National Sanitation Foundation requirements, the  
heater must be sealed to the floor so as to prevent seepage  
underneath the heater. The following are recommended  
sealants that may be used on all types of flooring except  
concrete: GE Silicone Seal RTV-120, 103, 108 and 109.  
WARNING  
DO NOT TEST ELECTRICAL SYSTEM BEFORE HEATER IS  
FILLED WITH WATER, FOLLOW START UP PROCEDURE AS  
WRITTEN IN “OPERATION” SECTION OF THIS MANUAL.  
Should you choose to apply an insulation blanket to this heater,  
you should follow these instructions (See Figure 1 for  
identification of components mentioned below). Failure to follow  
these instructions can result in fire, asphyxiation, serious  
personal injury or death.  
The principal components of the heater are identified in  
figure 1. The model and rating plate on page 3 interprets certain  
markings into useful information. Both of these references should  
be used to identify the heater, its components and optional  
equipment.  
1. DO NOT COVER THE JUNCTION BOX EXTERNAL WIRING,  
THERMOSTATS OR HEATING ELEMENTS ON ELECTRIC  
WATER HEATER.  
LOCATION  
2. DO NOTCOVER THE TEMPERATURE-PRESSURE RELIEF  
VALVE.  
For proper installation, the heater should be installed on a level  
surface.  
3. DO NOT COVER OPERATING INSTRUCTIONS,  
INSTALLATION OR SAFETY RELATED LABELS.  
LOCATE IT NEARAFLOOR DRAIN. THE HEATER SHOULD BE  
LOCATED INANAREAWHERE LEAKAGE FROM THE HEATER  
OR CONNECTIONS WILL NOT RESULT IN DAMAGE TO THE  
ADJACENT AREA OR TO LOWER FLOORS OF THE  
STRUCTURE.  
4. DO OBTAIN NEW WARNINGAND INSTRUCTION LABELS  
FROM STATE WATER HEATERS FOR PLACEMENTON THE  
BLANKET DIRECTLY OVER THE EXISTING LABELS.  
5. WATER AND/OR CONDENSATE CAN COLLECT IN AN  
INSULATION BLANKET. STATE WATER HEATERS WILLNOT  
BE LIABLE FOR ANY RUST OR CORROSION DAMAGE  
CAUSED BY THE INSTALLATION OF INSULATION  
BLANKETS.  
WHEN SUCH LOCATIONS CANNOT BEAVOIDED,ASUITABLE  
DRAIN PAN SHOULD BE INSTALLED UNDER THE HEATER.  
Such pans should be fabricated with sides at least  
2” (50.8 mm) deep, with length and width at least 2” (50.8 mm)  
greater than the diameter of the heater and must be piped to an  
adequate drain. Drain pans suitable for these heaters are  
available from your distributor or State Water Heaters, 500  
Lindahl Parkway, Ashland City, TN 37015.  
WARNING  
FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT  
IN SERIOUS PERSONAL INJURY OR DEATH.  
Locate the heater close to the point of major hot water usage  
and the power supply.  
EXTERNAL DAMAGE  
Try to make hot water piping and branch circuit wiring  
as short as possible.  
Do not operate the water heater until it has been fully checked  
out by a qualified service technician, if the water heater:  
Insulate hot and cold water piping where heat loss  
and condensation may be a problem.  
Has been exposed to fire or damage.  
Produces steam or unusually hot water.  
THE HEATER SHOULD NOT BE LOCATED INANAREAWHERE  
IT WILL BE SUBJECT TO FREEZING.  
If the water heater has been subject to flooding, it must be  
replaced.  
Suggested clearances from adjacent surfaces are 18 inches  
(457.2 mm) in front for access to the controls and elements and  
12 inches (304.8 mm) from top. The heater may be installed on  
or against combustible surfaces.  
INSTALLATION  
REQUIRED ABILITY  
CONNECTIONS  
INSTALLATION OR SERVICE OF THIS WATER HEATER  
REQUIRES ABILITY EQUIVALENT TO THAT OF A LICENSED  
TRADESMAN IN THE FIELD INVOLVED. PLUMBING AND  
ELECTRICAL WORK INVOLVED.  
The heater water inlet is located on the side of the heater near  
the bottom. The heater outlet is located at the top of the heater.  
Piping and wiring diagrams are included in this manual.  
5
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temperature setting of the relief valve should not exceed  
210°F (98.9°C).  
RELIEF DEVICES  
An unplugged 3/4” NPT relief valve opening is provided for  
installing temperature and pressure relief valve.  
TEMPERATURE LIMITING CONTROL  
CAUTION: TO REDUCE THE RISK OF EXCESSIVE PRESSURES  
AND TEMPERATURE IN THIS WATER HEATER INSTALL  
TEMPERATURE AND PRESSURE PROTECTIVE EQUIPMENT  
REQUIRED BY LOCAL CODES but not less than a combination  
temperature and pressure relief valve certified by a nationally  
recognized testing laboratory that maintains periodic inspection  
of production of listed equipment or materials, as meeting the  
requirements for relief valve devices for hot water supply  
systems, ANSI Z21.22 (latest version).  
The heater control circuit contains a high temperature cutoff  
switch which operates if excessive water temperatures are  
reached. The high temperature cutoff contacts open at 190°F  
(87.7°C) and must be manually reset (after a 30°F (16.6°C) drop  
in water temperature). Disconnect the power before resetting  
button.  
HYDROGEN GAS (FLAMMABLE)  
This valve must be marked with a maximum set pressure not to  
exceed the marked maximum working pressure of the water  
heater. INSTALL THE VALVE INTO THE OPENING PROVIDED  
AND MARKED FOR THIS PURPOSE IN THE WATER HEATER,  
AND ORIENT IT OR PROVIDE TUBING SO THAT ANY  
DISCHARGE FROM THE VALVE WILL EXIT ONLY WITHIN  
6 INCHES (152.4 mm) ABOVE, OR AT ANY DISTANCE BELOW  
THE STRUCTURALFLOORAND CANNOT CONTACTANY LIVE  
ELECTRICAL PART. THIS DISCHARGE OPENING MUST NOT  
BE BLOCKED OR REDUCED IN SIZE UNDER ANY  
CIRCUMSTANCES.  
CAUTION  
HYDROGEN GAS CAN BE PRODUCED IN A HOT WATER  
SYSTEM SERVED BYTHIS HEATERTHAT HAS NOTBEEN USED  
FORALONG PERIOD OF TIME (GENERALLY TWO WEEKS OR  
MORE). HYDROGEN GAS IS EXTREMELY FLAMMABLE. To  
reduce the risk of injury under these conditions, it is  
recommended that the hot water faucet be opened for several  
minutes at the kitchen sink before using any electrical appliance  
connected to the hot water system. If hydrogen is present, there  
will probably be an unusual sound such as air escaping through  
the pipe as the water begins to flow. THERE SHOULD BE NO  
SMOKING OR OPEN FLAME NEAR THE FAUCETATTHE TIME  
IT IS OPEN.  
The pressure setting of the relief valve should not exceed the  
pressure capacity of any component in the system. The  
6
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PIPING DIAGRAM  
ONE OR TWO TEMPERATURE - ONE HEATER  
CAUTION: IF BUILDING COLD WATER SUPPLY HAS A BACK-FLOW  
PREVENTER, CHECK VALVE OR WATER METER WITH CHECK VALVE
PROVISIONS FOR THERMAL EXPANSION OF WATER IN THE HO
WATER SYSTEM MUST BE PROVIDED.  
*PIPE TO OPEN DRAIN.  
INSTALL IN ACCORDANCE WITH ALL LOCAL CODES.  
ONE OR TWO TEMPERATURE - TWO HEATER  
DANGER:  
TEMPERATURE SETTING SHOULD NOT  
EXCEED SAFE USE TEMPERATURE AT  
FIXTURES. SEE WATER TEMPERATURE  
CONTROL WARNING ON PAGES 17 & 18. IF  
HIGHER PREHEAT TEMPERATURES ARE  
NECESSARY TO OBTAIN ADEQUATE  
BOOSTER OUTPUT, ADD AN ANTI-SCALD  
VALVE FOR HOT WATER SUPPLIED TO  
FIXTURES..  
7
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ONE OR TWO TEMPERATURE - THREE HEATERS  
CAUTION: IF BUILDING COLD WATER SUPPLY  
HAS ABACK-FLOW PREVENTER, CHECK VALVE  
OR WATER METER WITH CHECK VALVE,  
PROVISIONS FOR THERMAL EXPANSION OF  
WATER IN THE HOT WATER SYSTEM MUST BE  
PROVIDED.  
*PIPE TO OPEN DRAIN.  
INSTALL IN ACCORDANCE WITH ALL LOCAL  
CODES.  
ONE OR TWO TEMPERATURE - FOUR HEATERS  
DANGER:  
TEMPERATURE SETTING SHOULD NOT EXCEED SAFE USE TEMPERATUREAT FIXTURES.  
SEE WATER TEMPERATURE CONTROL WARNING ON PAGES 17 & 18. IF HIGHER  
PREHEAT TEMPERATURESARENECESSARYTO OBTAINADEQUATE BOOSTER OUTPUT,  
ADD AN ANTI-SCALD VALVE FOR HOT WATER SUPPLIED TO FIXTURES..  
8
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MEDIUM TEMPERATURE - ONE HEATER VERTICAL STORAGE TANK  
DANGER:  
TEMPERATURE SETTING SHOULD NOT EXCEED SAFE USE  
TEMPERATURE AT FIXTURES. SEE WATER TEMPERATURE  
CONTROL WARNING ON PAGES 17 & 18. IF HIGHER PREHEAT  
TEMPERATURES ARE NECCESARY TO OBTAIN ADEQUATE  
BOOSTER OUTPUT, ADDANANTI-SCALD VALVE FOR HOT WATER  
SUPPLIED TO FIXTURES..  
MEDIUM TEMPERATURE - ONE HEATER HORIZONTAL STORAGE TANK  
*PIPE RELIEF VALVE TO OPEN DRAIN.  
TANK TEMPERATURE CONTROL SETAT DESIRED  
TEMPERATURE - MAX. 170°F (76.6 mm). HEATER  
THERMOSTAT SETAT LEAST 5° HIGHER.  
INSTALL IN ACCORDANCE WITH ALL LOCAL  
CODES.  
CAUTION: IF BUILDING COLD WATER SUPPLYHAS  
A BACK-FLOW PREVENTER, CHECK VALVE OR  
WATER METER WITH CHECK VALVE, PROVISIONS  
FOR THERMAL EXPANSION OF WATER IN THE HOT  
WATER SYSTEM MUST BE PROVIDED.  
9
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MEDIUM TEMPERATURE - TWO HEATERS VERTICAL STORAGE TANK  
DANGER:  
TEMPERATURE SETTING SHOULD NOT  
EXCEED SAFE USE TEMPERATURE AT  
FIXTURES. SEE WATER TEMPERATURE  
CONTROL WARNING ON PAGES 17 & 18.  
IF HIGHER PREHEAT TEMPERATURES ARE  
NECESSARY TO OBTAIN ADEQUATE  
BOOSTER OUTPUT, ADD AN ANTI-SCALD  
VALVE FOR HOT WATER SUPPLIED TO  
FIXTURES..  
MEDIUM TEMPERATURE - TWO HEATERS HORIZONTAL STORAGE TANK  
RETURN LINE FROM FIXTURE  
CIRCULATING LOOP (IF USED)  
SHOULD CONNECT TO ANY OPENING  
NEAR BOTTOM OF TANK.  
* PIPE RELIEF VALVE TO OPEN DRAIN.  
† TANK TEMPERATURE CONTROL SET  
AT DESIRED TEMPERATURE - MAX. 170°F  
( 76.6°C). HEATER THERMOSTAT SETAT  
LEAST 5° HIGHER.  
INSTALL IN ACCORDANCE WITH ALL  
LOCAL CODES.  
CAUTION: IF BUILDING COLD WATER  
SUPPLY HAS  
A
BACK-FLOW  
PREVENTER, CHECK VALVE OR WATER  
METER WITH CHECK VALVE,  
PROVISIONS  
FOR  
THERMAL  
EXPANSION OF WATER IN THE HOT  
WATER SYSTEM MUST BE PROVIDED.  
NOTE:  
BRANCH PIPING TO ALL HEATERS  
MUST BE SAME SIZE AND LENGTH FOR  
EQUAL FLOW. THESE BRANCHES MAY  
BE SIZED UP TO 1 1/4” (31.75 mm) SO  
THAT CROSS SECTIONALAREASOFALL  
INLETSAND OUTLETS AT LEAST EQUAL  
AREA OF THEIR RESPECTIVE MAIN  
PIPING.  
REVERSE RETURN PIPING SHOWN.  
10  
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MEDIUM TEMPERATURE - THREE HEATERS VERTICAL STORAGE TANK  
DANGER:  
TEMPERATURE SETTING SHOULD NOT EXCEED SAFE USE TEMPERATURE  
AT FIXTURES. SEE WATER TEMPERATURE CONTROL WARNING ON PAGES  
17 & 18. IF HIGHER PREHEAT TEMPERATURES ARE NECESSARY TO  
OBTAINADEQUATE BOOSTER OUTPUT,ADD ANANTI-SCALD VALVE FOR  
HOT WATER SUPPLIED TO FIXTURES..  
MEDIUM TEMPERATURE - THREE HEATERS HORIZONTAL STORAGE TANK  
* PIPE RELIEF VALVE TO OPEN DRAIN  
† TANK TEMPERATURE CONTROL SET  
AT DESIRED TEMPERATURE (MAX. 170°F  
(76.6°C). HEATER THERMOSTAT SETAT  
LEAST 5° HIGHER.  
CAUTION: IF BUILDING COLD WATER  
SUPPLY HAS  
A
BACK-FLOW  
PREVENTER, CHECK VALVE OR WATER  
METER WITH CHECK VALVE,  
PROVISIONS  
FOR  
THERMAL  
EXPANSION OF WATER IN THE HOT  
WATER SYSTEM MUST BE PROVIDED.  
INSTALL IN ACCORDANCE WITH ALL  
LOCAL CODES.  
NOTE:  
BRANCH PIPING TO ALL HEATERS  
MUST BE SAME SIZE AND LENGTH FOR  
EQUAL FLOW. THESE BRANCHES MAY  
BE SIZED UP TO 1 1/4” (31.75 mm) SO  
THAT CROSS SECTIONALAREASOFALL  
INLETSAND OUTLETS AT LEAST EQUAL  
AREA OF THEIR RESPECTIVE MAIN  
PIPING.  
REVERSE RETURN PIPING SHOWN.  
11  
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MEDIUM TEMPERATURE - FOUR HEATERS VERTICAL STORAGE TANK  
MEDIUM TEMPERATURE - FOUR HEATERS HORIZONTAL STORAGE TANK  
DANGER:  
CAUTION: IF BUILDING COLD WATER  
SUPPLY HAS BACK-FLOW  
PREVENTER, CHECK VALVE OR WATER  
METER WITH CHECK VALVE,  
A
TEMPERATURE SETTING SHOULD NOT  
EXCEED SAFE USE TEMPERATURE AT  
FIXTURES. SEE WATER TEMPERATURE  
CONTROL WARNING ON PAGES 17 & 18. IF  
HIGHER PREHEAT TEMPERATURES ARE  
NECESSARY TO OBTAIN ADEQUATE  
BOOSTER OUTPUT, ADD AN ANTI-SCALD  
VALVE FOR HOT WATER SUPPLIED TO  
FIXTURES..  
PROVISIONS  
FOR  
THERMAL  
EXPANSION OF WATER IN THE HOT  
WATER SYSTEM MUST BE PROVIDED.  
* PIPE RELIEF VALVE TO OPEN DRAIN.  
† TANK TEMPERATURE CONTROL SET  
AT DESIRED TEMPERATURE - MAX. 170°F  
(76.6 mm). HEATER THERMOSTAT SET  
AT LEAST 5° HIGHER.  
INSTALL IN ACCORDANCE WITH ALL  
LOCAL CODES.  
NOTE:  
BRANCH PIPING TO ALL HEATERS  
MUST BE SAME SIZE AND LENGTH FOR  
EQUAL FLOW. THESE BRANCHES MAY  
BE SIZED UP TO 1 1/4” (31.75 mm) SO  
THAT CROSS SECTIONALAREASOFALL  
INLETSAND OUTLETS AT LEAST EQUAL  
AREA OF THEIR RESPECTIVE MAIN  
PIPING.  
REVERSE RETURN PIPING SHOWN.  
12  
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ELECTRICAL  
Voltage applied to the heater should not vary more than +5%  
to -10% of the model and rating plate marking for satisfactory  
operation.  
GENERAL  
The installation must conform to these instructions, the local  
code authority having jurisdiction, and the requirements of the  
power company. In the absence of code requirements follow  
the latest version of NFPA-70, The National Electrical Code  
which may be ordered from: American National Standards  
Institute, 1430 Broadway, New York, NY 10018.  
DO NOT ENERGIZE THE BRANCH CIRCUIT FOR ANY REASON  
BEFORE THE HEATER TANK IS FILLED WITH WATER. DOING  
SO WILL CAUSE THE HEATING ELEMENT TO BURN OUT.  
The branch circuit is connected to the heater wiring through an  
opening provided on the heater.  
WARNING  
BRANCH CIRCUIT  
AN ELECTRICAL GROUND IS REQUIRED TO REDUCE RISK  
OF ELECTRIC SHOCK OR POSSIBLE ELECTROCUTION. The  
water heater should be connected to a separate, grounded,  
branch circuit with overcurrent protection and disconnect switch.  
The water heater should be grounded in accordance with  
national and local codes.  
The branch circuit wire and fuse size should be established  
through reference to the latest version of the National Electrical  
Code or other locally approved source in conjunction with the  
heater amperage rating. Branch circuit wires should be 75°C  
temperature rated. For convenience, portions of the wire size  
tables from the Code are reproduced here. It is suggested the  
electrician size the branch circuit at 125 percent of the heater  
ampere rating and further increase wire size as necessary to  
compensate for voltage drop in long runs. Branch circuit voltage  
drop should not exceed 3% at the heater.  
Check the heater model and rating plate information against  
the characteristics of the branch circuit electrical supply. DO NOT  
CONNECT THE HEATER TO AN IMPROPER SOURCE OF  
ELECTRICITY.  
TABLE 310-16. Allowable Ampacities of Insulated Conductors  
Not More Than Three Conductors in Raceway or Cable or Earth (Directly Buried), Based on Ambient Temperature of 30°C (86°F)  
Size  
Temperature Rating of Conductor, See table 310-13  
Size  
60°C  
75°C  
85°C  
90°C  
60°C  
75°C  
85°C  
90°C  
(140°F)  
TYPES  
RUW, T  
TW, UF  
(167°F)  
TYPES  
FEPW  
RH,RHW  
RUH,  
THW,  
THWN,  
XHHW  
USE, ZW  
……  
(185°F)  
TYPES  
V, MI  
(194°F)  
TYPES  
TA, TBS  
SA, AVB  
SIS, =FEP,  
=FEPB,  
=RHH,  
(140°F)  
TYPES  
RUW, T  
TW, UF  
(167°F)  
TYPES  
RH, RHW  
RUH  
(185°F)  
TYPES  
V, MI  
(194°F)  
TYPES  
TA, TBS,  
SA, AVB  
SIS,  
=RHH,  
=THHN,  
=XHHW*  
AWG  
MCM  
THW,  
AWG  
MCM  
THWN  
XHHW,  
USE  
=THHN,  
=XHHW*  
18  
16  
14  
12  
10  
8
……  
……  
15  
20  
30  
……  
22  
25  
30  
40  
21  
22  
25  
30  
40  
……  
……  
……  
15  
25  
30  
……  
……  
……  
15  
25  
40  
……  
……  
……  
25  
30  
40  
……  
……  
……  
25  
30  
40  
……  
……  
……  
12  
10  
8
……  
15  
20  
30  
40  
45  
50  
50  
6
55  
65  
70  
70  
40  
50  
55  
55  
6
4
70  
85  
90  
90  
55  
65  
70  
70  
4
3
2
1
0
00  
000  
0000  
250  
300  
350  
400  
500  
80  
100  
115  
130  
150  
175  
200  
230  
255  
285  
310  
335  
380  
105  
120  
140  
155  
185  
210  
235  
270  
300  
325  
360  
405  
105  
120  
140  
155  
185  
210  
235  
270  
300  
325  
360  
405  
65  
75  
75  
90  
80  
95  
80  
95  
3
2
1
0
100  
120  
135  
155  
180  
205  
230  
250  
270  
310  
110  
125  
145  
165  
185  
215  
240  
260  
290  
330  
110  
125  
145  
165  
185  
215  
240  
260  
290  
330  
00  
000  
0000  
250  
300  
350  
400  
500  
Ambient  
Temp.°C  
Ambient  
Temp.°F  
31-40  
41-50  
51-60  
61-70  
71-80  
.82  
.58  
……  
……  
……  
.88  
.75  
.58  
.35  
……  
.90  
.80  
.67  
.52  
.30  
.91  
.82  
.71  
.58  
.41  
.82  
.58  
……  
……  
……  
.88  
.75  
.58  
.35  
……  
.90  
.80  
.67  
.52  
.30  
.91  
.82  
.71  
.58  
.41  
86-104  
105-122  
123-141  
142-158  
159-176  
= The load current rating and the overcurrent protection for these conductors shall not exceed 15 amperes for 14 AWG,  
20 amperes for 12 AWG, and 30 amperes for 10 AWG copper; or 15 amperes for 12 AWG and 25 amperes for 10 AWG  
aluminum and copper-clad aluminum.  
* For dry locations only. See 75°C column for wet locations.  
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AMPERAGE TABLE/OVERCURRENT  
PROTECTION  
CONTROL CIRCUIT  
The heater is equipped with 120 volt control circuit where all of  
the heating elements are switched on and off together. This is  
the standard circuit and may be used with up to five elements.  
This table provides the total connected heating element load in  
amperes for branch circuit conductor and over current protection  
sizing. Single-phase heaters are two wire circuits. Three-phase  
heaters are three wire circuits. In addition to the foregoing a  
ground conductor may be required.  
The control circuit wiring is 14 AWG rated 600 volts, 105°C.  
Alow water cutoff switch is available as an optional safety device  
to protect the elements from damage due to lack of water in the  
heater.  
The rating of the overcurrent protection should be computed on  
the basis of 125 percent of the total connected load amperage.  
Where the standard ratings and settings do not correspond with  
this computation, the next higher standard rating or setting  
should be selected.  
POWER CIRCUIT  
Power circuit wiring is rated 600 volts, 75°C.  
HEATER CIRCUITS  
WIRING DIAGRAMS  
The water heater’s electrical components are pictured and The following wiring diagrams are included in this manual to  
identified in Figure 1.  
show typical arrangement of electrical components in the control  
and power circuits by voltage and phase characteristics. They  
The following describes the heater circuits and includes wiring are to be used as a reference by the installer or servicer in  
diagrams. All heater circuits are designed for 60 hertz alternating performing their work. An actual diagram of the water heater  
current.  
wiring is furnished with the heater.  
STANDARD KW INPUTS  
Standard  
KW  
Ratings  
3
Immersion  
Heaters***  
No. Of Wattage 208V  
Number of  
50A Contractors  
Full Load Current In Amperes  
Single Phase  
Three Phase  
240V  
480V  
208V  
14.4  
28.8  
43.3  
57.7  
72.1  
86.5  
240V  
12.5  
25.0  
37.5  
50.0  
62.5  
75.0  
277V  
10.8  
21.2  
32.5  
43.3  
54.2  
65.0  
86.6  
480V  
6.3  
208V  
8.3  
240V  
7.2  
480V  
3.6  
7.2  
1
1
1
1
1
1
2
2
2
3
3
4
5
5
3,000  
6,000  
9,000  
6
9
12  
15  
18*  
24  
30  
36*  
45  
54  
1
12.5  
18.8  
25.0  
31.3  
37.5  
50.0  
62.5  
75.0  
93.8  
16.7  
25.0  
33.3  
41.6  
50.0  
66.6  
83.3  
99.9  
14.4  
21.7  
28.9  
36.1  
43.3  
57.7  
72.2  
86.6  
1
10.8  
14.4  
18.0  
21.7  
28.9  
36.1  
43.3  
54.1  
65.0  
72  
12,000  
15,000  
18,000  
12,000  
15,000  
18,000  
15,000  
18,000  
15,000  
18,000  
18,000  
1
2
3
115.4 100.0  
2
3
144.2 125.0 108.3  
173.1 150.0 130.0  
216.3 187.5 162.5  
124.9 108.3  
2
3
N/A  
N/A  
N/A  
N/A  
225.0 194.9 112.5 149.9 129.9  
60**  
75**  
90**  
4
5
4
5
250.0 216.6  
312.5 270.8  
375.0 324.9  
125  
156  
188  
166.7  
208.4  
250  
145  
181  
217  
90  
108  
* 208V models use one additional immersion heater.  
** Available on 50 gallon models or larger.  
***Each immersion heater contains three electric elements.  
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SMALL COMMERCIAL WIRE DIAGRAM  
208-240V / 3PH  
SMALL COMMERCIAL WIRE DIAGRAM  
208-240V / 3-1PH  
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3-1 PHASE CONVERSIONS  
In the case where the unit is phase convertible and it has only one contactor, jumper wires (provided) must be added according to  
the phase of the supply voltage. See the diagram below. For single-phase connection, jumpers A-C and B-D must be added. For  
three-phase connection, jumper B-C must be added.  
3-1 PHASE CONTACTOR JUMPER CONFIGURATION  
FIGURE1  
FIGURE2  
1 PHASE CONNECTION  
3 PHASE CONNECTION  
SMALL COMMERCIAL WIRE DIAGRAM  
SINGLE PHASE  
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SMALL COMMERCIAL WIRE DIAGRAM  
300-600V / 3PH  
NOTES  
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OPERATION  
GENERAL  
DANGER  
THIS WATER HEATER IS EQUIPPED WITH AN ADJUSTABLE  
THERMOSTAT TO CONTROL WATER TEMPERATURE. HOT  
WATER TEMPERATURES REQUIRED FOR AUTOMATIC  
DISHWASHER AND LAUNDRY USE CAN CAUSE SCALD  
BURNS RESULTING IN SERIOUS PERSONAL INJURY AND/  
OR DEATH. THE TEMPERATUREAT WHICH INJURY OCCURS  
VARIES WITH THE PERSON’SAGEAND TIME OF EXPOSURE.  
THE SLOWER RESPONSE TIME OF CHILDREN, AGED OR  
DISABLED PERSONS INCREASES THE HAZARDS TO THEM.  
NEVERALLOW SMALL CHILDREN TO A HOT WATER TAP, OR  
TO DRAW THEIR OWN BATH WATER. NEVER LEAVEACHILD  
DISABLED PERSON UNATTENDED IN A BATHTUB OR  
SHOWER.  
Never operate the heating elements without being certain the  
water heater is filled with water, and a temperature and pressure  
relief valve is installed in the relief valve opening.  
FILLING  
1. Turn off the electrical disconnect switch.  
2. Close the water heater drain valve by turning knob to right  
(clockwise).  
3. Open a nearby hot water faucet to permit the air in the system  
to escape.  
THE WATER HEATER SHOULD BE LOCATED IN AN AREA  
WHERETHE GENERAL PUBLIC DOES NOTHAVEACCESS TO  
SET TEMPERATURES.  
4. Fully open the cold water inlet valve allowing the heater and  
piping to be filled.  
5. Close the hot water faucet as water starts to flow. The heater  
is now ready for START UP and TEMPERATURE  
REGULATION.  
SETTING THE WATER HEATERTEMPERATUREAT 120°F WILL  
REDUCE THE RISK OF SCALDS. Some states require settings  
at specific lower temperatures.  
Figure 1 shows the approximate time-to-burn relationship for  
normal adult skin.  
START UP  
The following checks should be made by the installer when the  
heater is placed into operation for the first time.  
Temperature  
Setting  
Time to Produce 2nd & 3rd  
Degree Burns on Adult Skin  
Nearly instantaneous  
Nearly instantaneous  
About 1/2 second  
1. Open the hinged access door, check all water and electrical  
connections for tightness. Also check connections on top  
and side of heater.  
180°F (82°C)  
170°F (77°C)  
160°F (71°C)  
150°F (65°C)  
140°F (60°C)  
130°F (54°C)  
120°F (49°C)  
About 1-1/2 seconds  
Less than 5 seconds  
About 30 seconds  
Repair water leaks and tighten electrical connections  
as necessary.  
2. Depress red button on manual reset high limit switch.  
3. Turn on the electrical disconnect switch.  
More than 5 minutes  
FIGURE1  
4. Observe the operation of the electrical components during  
the first heating cycle. Use care as the electrical circuits  
are energized.  
Valves for reducing point-of-use temperature by mixing cold and  
hot water are available. Also available are inexpensive devices  
that attach to faucets to limit hot water temperatures Contact a  
licensed plumber or the local plumbing authority.  
Thermostat and contactor operation should be checked  
by (a) manually operating thermostat and (b) allowing  
the heater to come up to temperature and shutoff  
automatically.  
The thermostat factory setting is 130°F (54°C). The dial is  
adjustable through a range of 95°F (35°C) to 194°F (90°C).  
The thermostat operates all contactor coils  
simultaneously.  
The thermostat is behind the front access door. TURN OFF THE  
ELECTRICAL DISCONNECT SWITCH BEFORE OPENING  
DOOR.  
5. Close the access door.  
It is suggested the thermostat be turned to the lowest  
setting which satisfies the hot water requirements of  
the system. This helps minimize water scale  
formations on the heating elements.  
TEMPERATURE REGULATION  
The thermostat contacts close on about 6F° (3.3C°)  
(not adjustable) drop in water temperature.  
Where multiple thermostats are used, they may be all  
set at the same temperature or 2F° to 4F° (1C° to 2C°)  
apart to achieve “step control”. The bottom thermostat  
is set the hottest and top thermostat the coolest.  
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Always close the front access door after making a temperature 3. Attach hose to outlet opening of drain valve and direct end to  
adjustment. Turn on electricity.  
drain.  
4. Open a nearby hot water faucet and the heater drain valve.  
DRAINING  
The water heater must be drained if it is to be shut down and  
exposed to freezing temperatures. Maintenance and service  
procedures may also require draining the heater.  
5. If the heater is being drained for extended shutdown, it is  
suggested the drain valve be left open during this period.  
The hose may be removed.  
1. Turn off the electrical disconnect switch.  
2. Close the supply water inlet valve to heater.  
Follow FILLING instructions when restoring hot water  
service.  
MAINTENANCE  
GENERAL  
SEDIMENT REMOVAL  
Periodically the drain valve should be opened and the water  
allowed to run until it flows clean. This will help to prevent  
sediment build-up in the tank bottom.  
Water borne impurities consist of fine particles of soil and sand  
which settle out and form a layer of sediment on the bottom of  
the tank. In time, if not removed, the level of sediment might  
reach the heating elements and cause their failure.  
Periodically check the temperature and pressure relief valve to  
ensure that it is in operating condition. Lift the lever at the top of  
the valve several times until the valve seats properly and operates  
freely.  
For convenience, sediment removal and element lime scale  
removal should be performed at the same time as follows.  
CAUTION  
LIME SCALE REMOVAL  
THE WATER PASSING OUT OF THE VALVE DURING THIS  
CHECKING OPERATION MAY BE EXTREMELY HOT.  
Lime scale accumulations on the heating elements is a normal  
condition, common to all immersion type elements. Factors  
which affect the amount of this formation are:  
Water heater maintenance includes periodic tank flushing and  
cleaning, and removal of lime scale from the heating elements.  
Component Operation  
Flushing  
Interval  
Monthly  
Required  
-------------  
1. Amount of hot water used. As the volume of water heated  
increases, more scale results.  
Tank  
Sediment  
Removal  
Lime Scale  
Removal  
As needed  
As needed  
-------------  
2. Water temperature. As the temperature of water is increased,  
more scale is deposited on the elements.  
Elements  
UN•Lime® delimer  
and element gaskets,  
Part No.5109.  
3. Characteristics of water supply. Regardless of water  
treatment, the elements should be examined regularly.  
Tank flushing should be performed in accordance with the above  
schedule. Tank sediment removal and element lime scale  
removal must be performed when needed as determined by Lime scale accumulations may cause noises to occur during  
periodic inspections. Following are the instructions for  
performing recommended maintenance.  
operation.  
It is recommended that a heating element be removed  
periodically for examination. If it is scaled, all of the elements  
should be removed and cleaned. If the tank bottom has an  
accumulation of sediment it should be cleaned.  
FLUSHING  
The water heater drain valve should be opened once a month to  
help prevent sediment buildup on the tank bottom.  
Lime scale should be removed by dissolving the accumulation  
in UN•LIME® delimer. UN•LIME is a non-muriatic delimer,  
available from State Water Heaters, 500 Lindahl Parkway,  
Ashland City, TN 37015. Do not use muriatic or hydrochloric acid  
base deliming solutions to remove lime scale from the elements.  
1. Turn off the electrical disconnect switch.  
2. Attach hose to outlet opening of drain valve and direct end to  
drain.  
Open the drain valve by turning the knob to the left  
(counterclockwise). Allow water to flow until it runs  
clean.  
1. Turn off electrical disconnect switch.  
2. Drain the heater following DRAINING instructions.  
3. Open front access door.  
If water does not flow from opened drain valve, follow  
instructions for sediment removal.  
3. When finished flushing:  
4. Disconnect the element wiring. Try not to disturb the wiring  
unnecessarily and reconnection will be easier.  
Close heater drain valve and remove hose.  
Turn on electricity.  
5. Remove the bolts from each element.  
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6. Remove the elements from the openings.  
The electrical disconnect switch usually contains  
fuses.  
Use a twisting, pulling action to remove elements  
scaled beyond size of the tank openings.  
3. If the water was excessively hot, and is now cold, the  
high limit switch may have operated.  
Brush loose scale from elements.  
To reset, remove the plug from the top cover of the  
heater and push the reset button.  
7. Lime scale removal.  
Place limed ends of heating elements into UN•LIME  
Repeated operation of the high temperature cutoff  
should be investigated by your dealer.  
delimer and allow scale to dissolve. Do not permit  
delimer or water to contact heating element electrical  
terminals.  
4. The capacity of the heater may have been exceeded  
by a large demand for hot water.  
Other scale removal:  
Large demands require a recovery period to restore  
water temperature.  
Silicates, sulfates and aluminates must be removed  
by scraping or other mechanical means. Lime scale  
solvents will not remove these types of scale which are 5. Cooler incoming water temperature will lengthen the  
occasionally encountered. time required to heat water to the desired temperature.  
8. Flush cleaned ends of elements with water when deliming 6. Look for hot water wastage and leakage.  
or cleaning is completed.  
7. Sediment or lime scale may be affecting water heater  
operation. Refer to page 18 for details.  
9. Remove sediment and scale from the tank bottom through  
the access provided by the element opening(s).  
Water is too hot  
The cold water inlet valve and drain valve may be  
opened to aid the cleanout process.  
1. Refer to TEMPERATURE REGULATION.  
10. Clean remaining gasket material from tank and element Water heater makes sounds  
flanges. DO not reuse original element gaskets.  
1. Sediment or lime scale accumulations on the elements  
The element gaskets should be replaced whenever an  
element is removed.  
causes sizzling and hissing noises when the heater is  
operating.  
11. Put new gaskets on each element and install into tank  
openings.  
The sounds are normal. However, the tank bottom  
and elements should be cleaned. Refer to page 18  
for details.  
Uniformly tighten element bolts.  
2. Some of the electrical components of the water heater  
make sounds which are normal.  
12. Attach element wires to connection points from which  
they were removed.  
Contactors will “click” or snap as the heater starts  
and stops.  
13. Follow FILLING instruction to restore hot water service.  
Check for water leaks around elements and proper  
operation when heater is filled.  
Contactors often hum.  
Close front access door.  
Water leakage is suspected.  
1. Check to see if the heater drain valve is tightly closed.  
2. If the outlet of the relief valve is leaking it may represent:  
CHECKLIST  
Before calling for service, check the following points to see if  
the cause of trouble can be identified and corrected. Reviewing  
this checklist may eliminate the need of a service call and quickly  
restore hot water service. Figure 1 identifies the location of all  
of the heater components.  
Excessive water temperature.  
Faulty relief valve.  
Excessive water pressure.  
BE SURE TO TURN OFF THE ELECTRICITY WHEN CHECKING  
EQUIPMENT.  
Excessive water pressure is the most common cause  
of relief valve leakage. It is often caused by a “closed  
system”. A check valve in the inlet system will not  
permit the expanded hot water volume to equalize  
pressure with the main. A relief valve must release  
this water or the water heater or plumbing system will  
be damaged.  
Not enough or no hot water.  
1. Be certain the electrical disconnect switch serving the  
water heater is in the ON position.  
2. Check the fuses.  
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When such a condition is encountered, local codes or inspection Anode rod deterioration depends on water conductivity, not  
agency should be consulted to determine which system is necessarily water condition. A corroded or pitted anode rod  
acceptable in your area. These may consist of:  
indicates high water conductivity and should be checked and/or  
replaced more often than an anode rod that appears to be intact.  
Replacement of a depleted anode rod can extend the life of your  
water heater. Inspection should be conducted by a qualified  
technician, and at a minimum should be checked annually after  
the warranty period.  
Installation of a second relief valve set to lower  
than the primary safety relief valve.  
An expansion tank of suitable pressure and provision  
to avoid water logging.  
IF YOU CANNOT IDENTIFY OR CORRECT THE SOURCE OF  
MALFUNCTION  
Removal of the check valve.  
4. Examine the flange area of the elements for gasket  
leakage.  
1. Place the water heater electrical switch in the OFF  
position  
Tighten the bolts or, if necessary, follow the WATER  
AND LIME SCALE REMOVAL procedure to replace the  
gaskets.  
2. Close the supply water inlet valve to the heater.  
3. Contact your dealer.  
Refer to “LEAKAGE CHECKPOINTS” on page 22.  
ANODE MAINTENANCE  
REPLACEMENT PARTS  
The anode rod is used to protect the tank from corrosion. Most  
hot water tanks are equipped with an anode rod. The submerged  
rod sacrifices itself to protect the tank. Instead of corroding the  
tank, water ions attack and eat away the anode rod. This does  
not affect the water’s taste or color. The rod must be maintained  
to keep the tank in operating condition.  
Replacement parts may be ordered through dealers, authorized  
servicers or distributors. Refer to Yellow Pages for where to call  
or contact the State Water Heaters, 500 Lindahl Parkway, Ashland  
City, TN 37015. When ordering parts, specify complete model  
no., serial no., (see rating plate), quantity and name of part  
desired. Standard hardware items should be purchased locally.  
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LEAKAGE CHECKPOINTS  
INSTRUCTIONS: USE THIS ILLUSTRATION ASA GUIDE WHEN CHECKING FOR SOURCES OF WATER LEAKAGE. YOU OR  
YOUR DEALER MAY BEABLE TO CORRECT WHATAPPEARS TO BEAPROBLEM.  
Where possible, remove or lift top cover to examine threads of  
fittings installed into tank for evidence of leakage. Correct fitting  
as necessary.  
ANODE  
Relief valve operation and leakage may be due to water  
expansion during heating cycle or foreign material on seat  
of valve. If the valve is not piped to an open drain the  
released water could be mistaken for a leaking heater. To  
check where threaded portion enters tank, insert Q-tip or  
similar absorbent material between jacket opening and  
valve to swab spud area. Remove valve* if leak is indicated  
and repair with pipe joint compound.  
Water on side of the tank may be condensation due to the  
panel or insulation not being in place.  
Water leaks at the elements may be due to:  
1. Defective element which leaks at terminals or through  
flange. Replace element*.  
2. Loose element/gasket leak:  
Flange type: Tighten screws with wrench. If leak  
continues remove element* and discard gasket.  
Clean gasket seating areas and reinstall element  
with new gasket.  
NOTE: Part No. 5288 scale cleaning replacement  
screws available where threads have become rusted  
or damaged, preventing tightening.  
D
va
or
le
ta
m
va
if leak is indicated and repair with pipe  
joint compound.  
Condensation and dripping may appear on pipes when cold  
water temperature is low. Pipe fitting may be leaking.  
All water which appears at the heater bottom or on the surrounding floor  
may be caused by condensation, loose connections or relief valve  
operation and leakage. Do not replace the heater until a full inspection of  
all potential leak points is made and corrective steps taken to stop the  
leak. Leakage from other appliances, water lines or ground seepage  
should also be suspected until proven otherwise.  
*Contact your dealer as it is necessary  
to shut off electricity and drain tank to  
perform procedure.  
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MODEL SSE LIMITED WARRANTY  
State Water Heaters, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater:  
1. THE TANK  
If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable  
water therein, during the first THREE years after initial installation, the warrantor will supply a complete new State water heater of equivalent size  
and current model. Some government agencies are requiring energy efficient standards for water heaters. In the event regulations prohibit sale  
of a model of equivalent size and construction, State Water Heaters will provide a model which complies with the regulations of your area, in  
which case the consumer will be charged the difference in price between the like replacement and the energy efficient model required. The  
warranty on the replacement water heater will be limited to the unexpired term of the original warranty.  
2. ALL OTHER PARTS  
If within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective  
in material or workmanship, the warrantor will repair or replace such part or portion at its option.  
3. CONDITIONS AND EXCEPTIONS  
This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and  
regulations, the printed instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve, certified by  
A.G.A. and approved by the American Society of Mechanical Engineers, must have been installed.  
a.  
This warranty shall apply only when the heater is used:  
(1) at temperatures not exceeding the maximum setting of its thermostat;  
(2) at water pressure not exceeding the working pressure shown on the water heater;  
(3) when operated free from the damaging effects of uncontrolled water hammer;  
(4) when filled with potable water, free to circulate at all times;  
(5) in a non-corrosive and non-contaminated atmosphere;  
(6) with factory approved anode(s) installed;  
(7) in the United States, its territories or possessions, and Canada.  
b.  
c.  
Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified  
form, any use of insulation blankets, or any attempt to repair tank leaks will void this warranty.  
This warranty is void if a device acting as a backflow prevention device (check valves etc) is installed in the cold water supply the heater  
is connected to, unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all times.  
The relief valve installed on the heater is not an acceptable method.  
4. SERVICEAND REPAIR EXPENSES  
Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other  
costs. Such costs may include but are not limited to:  
a.  
b.  
Labor charges for service removal, repair or reinstallation of the water heater or any component part;  
Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest  
distributor and returning the claimed defective heater or part to such distributor.  
c.  
All cost necessary or incidental for any material and/or permits required for installation of the replacement heater or part.  
5. LIMITATIONS ON IMPLIED WARRANTIES  
Implied warranties, including the warranty of merchantability imposed on the sale of this heater under state law are limited to (1) year duration for  
the heater or any of its parts. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to  
you.  
6. CLAIM PROCEDURE  
Any claim under the warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products.  
If this is not practicable, the owner should contact:  
State Water Heaters  
500 Lindahl Parkway  
Ashland City, TN 37015  
a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the  
warrantor.  
b. Dealer replacements are made subject to in-warranty validation by warrantor.  
7. DISCLAIMERS  
NO OTHER EXPRESS WARRANTYHAS BEEN OR WILLBE MADE IN BEHALF OF THE WARRANTOR WITH RESPECTTOTHE MERCHANTABILITYOF  
THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENTOFTHE HEATER. THE WARRANTOR SHALLNOTBE RESPONSIBLE  
FOR WATER DAMAGE, LOSS OF USE OFTHE UNIT, INCONVENIENCE, LOSS OF DAMAGETO PERSONALPROPERTYOR OTHER CONSEQUENTIAL  
DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR  
PROPERTY, WHETHER DIRECT OR INDIRECT,AND WHETHERARISING IN CONTRACTOR IN TORT.  
a. Some states do not allow the exclusion or limitation of incidental or consequential damage, so the above limitations or exclusions may not apply  
to you.  
b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the  
heater’s rating plate.  
Model No. ____________________________________ Serial No. _____________________________________ Date Installed _______________  
Dealer’s Name __________________________________________________________________________________________________________  
Dealer’s Address _____________________________________________________________________________ Phone No. __________________  
City and State _______________________________________________________________________________ Zip Code __________________  
KEEP THIS WARRANTY AND MANUAL POSTEDADJACENTTOTHE HEATER FOR FUTURE  
REFERENCE WHENEVER MAINTENANCE, ADJUSTMENT OR SERVICE IS REQUIRED.  
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500 Lindahl Parkway, Ashland City, TN 37015  
Phone: 800-821-2017 Fax: 800-644-9306  
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