USER’S MANUAL
LC-7211
DOT MATRIX PRINTER
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HF12H 80825062
Tradem ark acknow ledgm ents
LC-7211, LC-10, LC-90, LC-100, NX-1000, NX-1010, NX-1040, SPC-8K: Star Micronics Co. Ltd.
EX-800, FX-850, LX-810, LX-850: Seiko Epson Corporation
IBM PC, IBM Proprinter, IBM Proprinter2, IBM Proprinter 3:
International Business Machines Corporation.
TrueType: Apple Computer Inc.
MS-DOS, Microsoft Windows, Windows 3.1, Windows 95: Microsoft Corporation
Notice
•
All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express
permission, is strictly forbidden.
•
•
The contents of this manual are subject to change without notice.
All efforts have been made to ensure the accuracy of the contents of this manual at the time of printing. How-
ever, should any errors be found, STAR would greatly appreciate being informed of them.
•
The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
© Copyright 1995 Star Micronics Co., Ltd.
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About this manual
This manual describes how to set up, use, and care for the Star LC-7211 printer.
The following is a list of what you can expect to find in each chapter.
Chapter 1
Choosing a place for your printer, unpacking and setup,
ribbon cassette installation, loading paper, connecting to
your computer
Chapter 2
Chapter 3
How to use the control panel
How to use the printer’s Electronic DIP Switch (EDS)
Mode to set up the printer to match the needs of your
system and software
Chapter 4
Chapter 5
Installing, starting up, and using the User Setup Utility
How to set up for printing with Microsoft Windows 3.1,
how to prepare for printing, how to print a document
Chapter 6
Chapter 7
How to set up for printing with Microsoft Windows 95,
how to prepare for printing, how to print a document
How to set up for printing with IBM OS/2 Warp, how to
prepare for printing, how to print a document
Chapter 8
Chapter 9
How to set up for printing with MS-DOS
Selecting the best type of paper, adjusting for paper
thickness, manual sheet feeding, clearing paper jams
Chapter 10
How to connect and set up the optional Serial to Parallel
Converter (SPC-8K) that is available for your printer
Appendix A Troubleshooting
Appendix B Specifications
Appendix C Interface pin outs
Appendix D Character sets
Appendix E Printer control codes
Appendix F
Glossary
Appendix G Control panel operation guide
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Contents
Chapter 1: Printer Setup ... 1
Choosing a place for the printer ... 1
Unpacking the printer ... 2
General guide ... 3
Removing the protective materials ... 4
Installing the platen knob ... 4
Opening the front cover ... 5
Installing the ribbon cassette ... 5
Removing the ribbon cassette ... 7
Connecting to a power outlet and turning power on and off ... 8
Loading fanfold paper ... 9
Printing on fanfold paper ... 13
Parking fanfold paper ... 14
Unparking fanfold paper ... 14
Using the tear-off function ... 14
Connecting to your computer ... 15
Chapter 2: Control Panel Operations ... 17
Switching between on-line and off-line ... 17
Paper loading ... 18
Line feed ... 18
Paper eject (cut-sheet paper) ... 18
Form feed (fanfold paper) ... 18
Parking fanfold paper ... 18
Micro feed ... 19
Setting the top of form position ... 19
Setting the print mode ... 19
Tear-off function (fanfold paper) ... 19
Selecting a font ... 20
Selecting the Quiet Print Mode ... 20
Changing the auto load position ... 20
Saving a macro ... 21
Clearing the printer’s buffer ... 22
Initializing the printer ... 22
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Chapter 3: Using the EDS Mode ... 23
About EDS Mode settings ... 23
Entering the EDS Mode ... 23
Selecting a bank ... 24
Selecting a switch ... 24
Changing a switch setting ... 24
Printing the current switch settings ... 25
Exiting the EDS Mode ... 25
EDS Mode Settings ... 25
Chapter 4: User Setup Utility ... 34
Installing the User Setup Utility ... 34
Starting the User Setup Utility ... 35
Changing the General, Font, Paper and Adjust Settings ... 36
To select a window ... 36
To select a setting box ... 37
To change a setting ... 37
Adjusting the dot alignment ... 37
Changing the printer port ... 38
Saving setup data in a configuration file ... 38
Importing setup data from a configuration file ... 39
Returning to default settings ... 39
Exiting the User Setup Utility ... 39
Using the Help menu ... 39
Chapter 5: Using the Printer with Windows 3.1 ... 40
Setting up for printing with Microsoft Windows 3.1 ... 40
Getting ready to print ... 42
Printing a document ... 43
Installing TrueType fonts ... 44
Selecting fonts in Windows applications ... 45
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Chapter 6: Using the printer with Windows 95 ... 46
Setting up the printer in Windows 95 ... 46
Preparing to print ... 49
Printing a document ... 51
Installing TrueType fonts ... 52
Chapter 7: Using the Printer with OS/2 Warp ... 53
Setting up for printing with OS/2 Warp ... 53
Getting ready to print ... 54
Printing a document ... 54
Chapter 8: Using the Printer with MS-DOS ... 55
Setting up for printing with MS-DOS ... 55
Chapter 9: Paper Handling ... 56
Selecting paper types ... 56
Cut-Sheet Paper ... 56
Fanfold Paper ... 56
Adjusting for paper thickness ... 57
Automatic fanfold feeding ... 58
Manual sheet feeding ... 59
Clearing paper jams ... 61
Chapter 10: Optional Accessory ... 62
Appendix A: Troubleshooting ... 65
Appendix B: Specifications ... 76
Appendix C: Interface Pin Outs ... 78
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Appendix D: Character Sets ... 79
Appendix E: Printer Control Codes ... 89
Appendix F: Glossary ... 94
Appendix G: Control Panel Operation Guide ... 95
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1
Chapter 1: Printer Setup
This chapter contains important information on setting up your printer. Be sure
to read this chapter carefully before using the printer for the first time. In this
chapter you will learn about:
❏ Choosing a place for the printer
❏ Unpacking and setting up the printer
❏ Installing the ribbon cassette
❏ Loading paper
❏ Connecting to your computer
Choosing a place for the printer
Before actually unpacking the printer, you should take a few minutes to think
about where you plan to use it. Remember the following points when doing this.
✓ Choose a firm, level surface where the printer will not be exposed to
vibration.
✓ The power outlet you plan to connect to for power should be nearby and
unobstructed.
✓ Make sure that the printer is close enough to your computer for you to
connect the two with your printer cable.
✓ Allow six inches (15 centimeters) of free space on either side of the printer.
If you are going to use fanfold paper, make sure that there is adequate space
for paper behind the printer.
✓ Make sure that the printer is not exposed to direct sunlight.
✓ Make sure that the printer is well away from heaters.
✓ Make sure that the surrounding area is clean, dry, and free of dust.
✓ Make sure that the printer is connected to a reliable power outlet. It should
not be on the same electric circuit as copiers, refrigerators, or other
appliances that cause power spikes.
✓ Use a power outlet that matches the power rating noted on the label affixed
to the bottom of your printer.
✓ Make sure that the room where you are using the printer is not too humid.
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2
Printer Setup
Unpacking the printer
Check to make sure that the carton contains each of the items shown in the
following illustration.
Platen knob
Ribbon cartridge
Printer
,
User s manual
3.5" Floppy disk
If anything is missing, contact the store where you bought the printer and ask
them to supply the missing part. Note that it is a good idea to keep the original
box and all the packing materials just in case you need to pack the printer up
again and send it somewhere at a later date.
A serial-to-parallel interface converter (SPC-8K) is also available as an option.
Consult your dealer for details.
Important!
There are several versions of this printer designed for different voltages. It is
not possible to change the voltage of a printer. If the voltage shown on the label
on the bottom of your printer does not match the voltage for your area, contact
your dealer immediately.
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General guide
3
General guide
The following illustrations show the major components of your printer.
Front cover
Adjustment lever
Paper guide
Power switch
Platen knob
Interface connector
Control panel
Tractor unit
Release lever
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4
Printer Setup
Removing the protective materials
Protective sheets and a piece of cardboard are inserted into the printer to protect
components during shipping. Before using the printer, be sure to remove all
packing material from inside the front cover as shown in the illustration.
Front cover
Cardboard
Protection sheet
Installing the platen knob
The platen knob is packed into a recess in the packaging material.
❏ Install the knob on the shaft located inside the large hole on the right side of
the printer. Make sure that the flat side of the shaft is aligned with the
corresponding flat surface inside the knob’s spindle. Press the knob
carefully but firmly into place as far as it will go.
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Opening the front cover
5
Opening the front cover
❏ Hook your fingers under the two small tabs on either side of the front cover
and pull forward and up to swing the front cover open.
Front cover
Installing the ribbon cassette
❏ Make sure that the printer is unplugged from its power outlet.
❏ Open the front cover of the printer.
❏ By hand, move the cartridge holder to the center position of the paper guide
where there is a cutout to allow easy installation and removal of the ribbon
cassette.
Cartridge holder
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6
Printer Setup
Important!
Never try to move the print head while the printer is plugged into a power
outlet. Doing so can damage the printer. If you have just used the printer, let
the print head cool for a few minutes before you touch it.
❏ Remove the ribbon cassette from its package.
❏ Rotate the knob on the ribbon cassette clockwise to take up any slack in the
ribbon.
❏ Carefully place the cassette onto the cartridge holder making sure that the
spindle of the holder fits into the socket on the bottom of the cassette.
❏ Press down gently but firmly on the cassette until it snaps securely into
place.
❏ Rotate the knob on the cassette again to take up any slack.
❏ Close the front cover of the printer.
Important!
Printing that is poor quality or too light is almost always due to a ribbon that is
simply worn out or “used up.” If you experience problems with print quality,
check the condition of the ribbon. If the black part looks gray and well-worn,
replace the ribbon with a new one.
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Removing the ribbon cassette
7
Removing the ribbon cassette
Use the following procedure to remove the ribbon cassette from the printer
when you want to replace it with a new one.
❏ Make sure that the printer is unplugged from its power outlet.
❏ Open the front cover of the printer.
❏ By hand, move the cartridge holder to the center position of the paper guide
where there is a cutout to allow easy installation and removal of the ribbon
cassette.
Important!
Never try to move the print head while the printer is plugged into a power
outlet. Doing so can damage the printer. If you have just used the printer, let
the print head cool for a few minutes before you touch it.
❏ Using your thumb and forefinger to squeeze the two tabs on the ribbon
cassette towards the center, carefully remove the cassette from the holder.
❏ Use the procedure under “Installing the ribbon cassette” on page 5 to install
a new cassette.
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8
Printer Setup
Connecting to a power outlet and turning power on and off
❏ Plug the power cord of the printer into a standard power outlet whose
voltage matches the power rating noted on the label affixed to the bottom of
your printer.
Caution!
If the voltage marked on the bottom of your printer does not match the voltage
from the outlet you are using, do not plug in the power cord. Contact your
dealer for assistance.
❏ Set the switch on the front of the printer to ON to turn power on, and to
OFF to turn power off.
OFF
O
ON
I
Important!
We recommend that you unplug the printer from the power outlet whenever you
do not plan to use it for long periods. Because of the this, you should locate the
printer so that the power outlet it is plugged into is nearby and easy to access.
At this point you may want to perform a test of the printer to make sure it is
working properly. See page 65 for details on how to perform tests.
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Loading fanfold paper
9
Loading fanfold paper
This section tells you how to load fanfold paper. Note that you can also use cut-
sheet paper and multi-part form paper. For details on using other types of paper,
see “Paper Handling” on page 56 of this manual.
❏ Position the stack of paper behind the printer.
❏ The following figure shows the correct path for fanfold paper.
Important!
To protect against paper jams, make sure that the fanfold paper is stacked in a
position that is lower than the printer.
❏ Unplug the printer from its AC power supply.
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10 Printer Setup
❏ Set the release lever on the back of the printer to the fanfold position.
Fanfold
Cut-sheet
Release lever
❏ Set the adjustment lever to the value that matches the thickness of the paper
you are using. The setting for normal paper is 1. Set the lever to a larger
value for thicker paper, or to a smaller value for thinner paper. See the table
on page 58 for details.
7
5
Adjustment lever
3
1
❏ Unlock the tractor on the left (when viewing the printer from behind) by
pulling its gray lever up, and adjust the position of the left tractor.
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Loading fanfold paper 11
Note that there is a guide inside the printer in front of the left tractor. The ▼
mark of the guide indicates where the left margin of the printing will be.
❏ Once the left tractor is aligned the way you want it, push the gray lever
back down to lock it in place.
❏ Now move the tractor on the right to the approximate position of the right
side of the paper you are using. Pull its gray lever up to unlock it, and push
the lever back down to lock it into place. Also move the center paper
support so that it is approximately halfway between the two tractors.
Sheet guide
Pin tractor
❏ Open the covers of both tractors and align the paper so that the pins on the
tractors are inserted into the holes of the paper.
❏ Close the tractor covers. At this point you can make final adjustments to the
paper position by releasing the gray levers and moving the tractors. The
paper should lie flat with no buckling or bulging (tractors too close) or no
stretching or elongation of the holes (tractors too far apart). After making
these adjustments, be sure that you re-lock the tractors by pushing the gray
levers back into their original positions.
❏ Plug the printer back into its AC power source. The printer will beep a
number of times to indicate that paper is not loaded.
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12 Printer Setup
❏ Press the control panel’s LF button and the paper will feed to the starting
position.
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Printing on fanfold paper 13
Printing on fanfold paper
When printing on fanfold paper, take care not to print too close to the
perforations that separate each sheet. The following shows the recommended
print area for fanfold paper, cut-sheet paper, labels and envelope.
Fanfold paper
4 mm (0.16")
Cut-sheet paper
4 mm (0.16")
18 mm
(0.7")
18 mm
(0.7")
5 mm
(0.2")
(0.2")
5 mm
4 mm (0.16")
4 mm (0.16")
Perforation
6 mm (0.25")
Bottom of
Form
6 mm (0.25")
Labels
2.54 mm (0.1") min.
Envelope
Perforation
12.7 mm (0.5")
C
C
C
25.4 mm
(1")
25.4 mm (1")
C
Label
C : 2.54 mm (0.1") min.
12.7 mm (0.5")
6.35 mm
(0.25")min.
6.35 mm
(0.25")min.
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14 Printer Setup
Parking fanfold paper
It is not necessary to remove fanfold paper currently loaded in the printer in
order to print on cut-sheet paper fed by hand. Instead, simply use the following
procedure to park the fanfold paper.
❏ Tear off the paper at a perforation so there is no more than half a page
sticking out of the front cover of the printer.
If necessary, you can press the control panel’s ON LINE button to put the
printer off-line. Then use the LF button to feed the paper until a perforation
is just past the front cover.
❏ Press the control panel’s ON LINE button to put the printer on-line.
❏ Press the control panel’s LF button. The printer automatically reverse feeds
the fanfold paper until it is no longer in contact with the platen.
❏ Set the release lever on the back of the printer to the cut-sheet position.
The paper is now parked, and you can load cut-sheet paper into the printer
using the procedures under “Manual sheet feeding” on page 59.
Unparking fanfold paper
After you are finished printing on cut-sheet paper, use the following procedure
to unpark fanfold paper and make it available for printing.
❏ If any cut-sheet paper is still in the printer, put the printer on-line and then
press the control panel’s LF button to eject it.
❏ Check to make sure the printer is off-line.
❏ Set the release lever on the back of the printer to the fanfold position.
❏ Press the control panel’s LF button. The printer automatically feeds the
fanfold paper back into position, ready for printing.
Using the tear-off function
The following procedure makes it easy to tear off fanfold paper without
disturbing the current position of the paper.
❏ Check to make sure that the printer is on-line.
❏ Press the control panel’s MODE button.
The printer feeds the perforation of the fanfold paper to the tear-off edge of
the printer cover.
❏ Tear off the paper.
❏ When you resume printing, the printer reverse feeds the paper to its former
position.
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Connecting to your computer 15
Connecting to your computer
The computer sends data to the printer through a cable. This printer does not
come with a cable, so you must purchase one separately. You will probably
want to use a standard parallel cable for connection, but note that you can also
use an optional serial-to-parallel interface converter (SPC-8K).
Important!
The following instructions apply to the Centronics parallel cable that is used
with an IBM-compatible personal computer. Note that they do not apply to all
types of computers and cables. If you are unsure about what type of cable you
should use to connect with your computer, consult your dealer.
For an IBM-compatible personal computer:
✓ Use a standard 36-pin Centronics parallel cable.
✓ The parallel cable should be no longer than six feet (two meters). Longer
cables can result in poor transfer of information.
Important!
Make sure that the printer is unplugged from the AC outlet and that the
computer is switched off before connecting them.
❏ Plug one end of the parallel cable into the parallel port of your computer.
The parallel port should be labeled “Printer,” “Parallel,” “PRN,” “LPT1,” or
something similar.
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16 Printer Setup
❏ Plug the other end of the parallel cable into the socket on the side of the
printer and secure it in place with the clips.
Note:
Consult your dealer for details on how to set up your computer when using the
optional SPC-8K serial-to-parallel interface converter.
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17
Chapter 2: Control Panel Operations
The control panel gives you push-button control over the printer’s power and
paper feed operations. It also includes indicator lights, which tell you the current
status of the printer at a glance.
BANK
A
SW
1
ROMAN
POWER
DRAFT
QUIET
B
C
D
E
F
2
3
4
5
SANSERIF
COURIER
PRESTIGE
ORATOR
6
MICRO FEED
QUIET
FONT
MODE
LF
ON LINE
FF
This chapter describes general functions that can be performed using the control
panel buttons while the printer is turned on and either on-line or off-line. The
buttons perform different functions in the EDS and Dot Adjustment Modes.
Functions of control panel buttons in these modes are described in the relevant
sections covering them.
Important!
The procedures described in this chapter will not work if paper is not loaded
into the printer. Be sure to use the procedures on page 9 of this manual to load
paper before trying any of the following operations.
Switching between on-line and off-line
❏ Press ON LINE to switch the printer between being on-line and off-line.
❏ When the printer is on-line, the ON LINE indicator is lit and the printer can
receive data from the computer. You should make sure that the printer is on-
line whenever you are trying to print.
❏ When the printer is in off-line, the ON LINE indicator goes out, which
means that the printer cannot receive any data.
Important!
Make sure that the on-line/off-line setting of the printer is correct before
performing any other control panel operations.
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18 Control Panel Operations
Paper loading
❏ Prepare either cut-sheet or fanfold paper for feeding.
For details on how to prepare for paper feeding, see page 9 for fanfold paper
and page 59 for cut-sheet paper.
❏ The POWER indicator flashes to indicate there is no paper in the printer.
❏ When using fanfold paper, press LF to feed the paper into the printer.
When using cut-sheet paper, insert the paper into the front of the printer
using the left paper guide. The paper is automatically fed into the printer.
Line feed
❏ Make sure the printer is off-line (ON LINE indicator is not lit).
❏ Press LF once to feed paper one line. Holding down LF continually feeds
paper, one line at a time, until you release the button.
Paper eject (cut-sheet paper)
❏ Make sure the printer is on-line (ON LINE indicator is lit).
❏ Press LF to eject the paper.
❏ After the paper is ejected, the printer will beep and the POWER indicator
will flash to indicate there is no paper in the printer.
Form feed (fanfold paper)
❏ Make sure the printer is off-line (ON LINE indicator is not lit).
❏ While holding down LF, press ON LINE to feed the paper to the top of the
next page.
Parking fanfold paper
❏ Make sure the printer is on-line (ON LINE indicator is lit).
❏ Press LF to eject the paper.
❏ After the paper is ejected, the printer will beep and the POWER indicator
will flash to indicate there is no paper in the printer.
❏ Later, you can press LF again to feed the paper back into the printer.
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Micro feed 19
Micro feed
Use the following operation to feed the paper in very small increments. This
makes it possible to align the print head exactly where you want it.
❏ Make sure the printer is off-line (ON LINE indicator is not lit).
❏ While holding down ON LINE, press LF to feed the paper forward or
MODE to feed the paper backward.
Setting the top of form position
The current position of paper loaded in the printer is automatically set as the top
of the page whenever you turn power on. You can also use the following
procedure at any time to specify a different position as the top of the page.
❏ Prepare either cut-sheet or fanfold paper for feeding.
❏ Press LF to feed the paper into the printer.
❏ Make sure the printer is off-line (ON LINE indicator is not lit).
❏ Use the micro feed operations (see above) to move the paper so that the
print head is located where you want the new top of form position to be.
❏ While holding down FONT, press LF.
The printer will beep once to indicate that a new top of form position has
been set.
Setting the print mode
❏ Make sure the printer is off-line (ON LINE indicator is not lit).
❏ Press the control panel’s MODE button to switch between NLQ (DRAFT
indicator is not lit) and draft (DRAFT indicator is lit) printing.
NLQ printing provides high quality, but is somewhat slower. Draft printing
is quicker, but the quality is not as good as NLQ.
Tear-off function (fanfold paper)
This procedure feeds fanfold paper to a position where it can be torn off easily.
❏ Make sure the printer is on-line (ON LINE indicator is lit).
❏ Press the control panel’s MODE button.
❏ Tear off the paper.
❏ When you resume printing, the printer reverse feeds the paper to its former
position.
This operation causes the paper to be fed automatically so the tear assist edge of
the printer cover is aligned with the paper’s next perforation.
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20 Control Panel Operations
Selecting a font
❏ Make sure the printer is off-line (ON LINE indicator is not lit).
❏ Press FONT to change the font selection. An indicator lights to the left of
the name of the font that is currently selected.
Lit Indicator
Font Name
ROMAN
ROMAN + COURIER
COURIER
Roman
Sanserif
Courier
Prestige
Orator
COURIER + ORATOR
ORATOR
Selecting the Quiet Print Mode
The Quiet Print Mode lets you print with less noise than that produced with
normal printing. Use the following procedure to enter and exit the Quiet Print
Mode.
Important!
Though the Quiet Print Mode prints more quietly, it also causes printing to
take considerably longer than normal printing.
❏ Make sure the printer is on-line (ON LINE indicator is lit).
❏ Press FONT, to toggle between the Quiet Print Mode and normal printing.
The QUIET indicator is lit when the Quiet Print Mode is selected, and is not
lit when normal printing is selected.
Changing the auto load position
Normally the printer automatically feeds paper to a standard position (1/6-inch
from the top of the paper). This is called the auto load position. You can use the
following procedure to specify a different auto load position.
❏ Make sure the printer is off-line (ON LINE indicator is not lit).
❏ While holding down ON LINE, press FONT and then release the two
buttons.
The printer will automatically eject the cut-sheet that is in the printer, or
reverse feed fanfold paper until it is no longer in contact with the platen.
Also, all the font and pitch indicators on the control panel will light.
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Saving a macro 21
❏ Press FONT to feed the paper to the starting position.
❏ Feed the paper so the print head is located where you want the new auto
load position to be.
Press LF to feed the paper forward and MODE to feed the paper backward.
This is the micro feed operation.
❏ After you have the paper at the position you want, hold down ON LINE
and press LF to make the current print head position the new auto load
position. The printer will beep twice to indicate that the new auto load
position is set.
❏ To clear the new auto load position and return to the one that you set
previously (using the above procedure), press ON LINE. To clear the
currently set auto load position and return to the standard position (1/6-inch
from the top of the paper), hold down ON LINE and press FONT.
Note:
The auto load position you set remains in effect until you turn the printer off. If
you want to save the auto load position in memory, press MODE instead of LF
while holding down ON LINE in the above step.
Saving a macro
Normally, any settings you make on the control panel are cleared when you turn
the printer off. Use the following procedure to save the current control panel
settings so that they are used whenever you turn the printer on.
❏ Make the control panel settings you want.
❏ Use ON LINE to put the printer off-line (ON LINE indicator is not lit).
❏ Hold down FONT and then MODE. Keep both buttons held down until the
printer beeps twice.
Pressing FONT normally changes the font setting, so when you press it in
the above step, the next font will be indicated. Pressing MODE, however,
returns the font setting to what it was before you pressed FONT.
This procedure saves the following settings.
• Current font and print mode
• Quiet Mode status
These items can be set separately for the Standard mode and the IBM mode.
❏ To clear saved control panel settings repeat the above procedure, but keep
FONT and MODE depressed after the printer beeps twice. Soon the printer
will beep again three times to indicate that the saved control panel settings
have been cleared.
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22 Control Panel Operations
Clearing the printer’s buffer
When the printer receives data from a computer, it temporarily stores it in a
memory called a buffer. If you stop a printing job partway through, there is the
chance that some data will remain in the buffer. The following procedure clears
the printer’s buffer by deleting any data that might be there.
❏ Execute the necessary command in the program you are using to stop the
print job.
Important!
Be sure to stop the print job before taking the printer off line. Otherwise, the
print job will resume from where you interrupted it when you put the printer
back on-line.
❏ Use ON LINE to take the printer off line (ON LINE indicator is not lit).
❏ Hold down FONT and then ON LINE. Keep both buttons held down until
the printer beeps once, which indicates that the buffer is cleared.
Initializing the printer
The following procedure initializes the printer to its power-on settings. If you
have control panel settings stored in memory, this procedure sets up the printer
using them.
❏ Use ON LINE to take the printer off line (ON LINE indicator is not lit).
❏ Hold down FONT and then ON LINE. Keep both buttons held down until
the printer beeps once (indicating the printer buffer is cleared) and then
beeps again three times, which indicates that the printer is reset.
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23
Chapter 3: Using the EDS Mode
The letters “EDS” stand for “Electronic DIP Switches.” Just like the small DIP
switches that are used by many computers, printers, and other devices, the EDS
lets you configure the printer so that it matches your system and software needs.
This chapter describes how to enter the printer’s EDS Mode and provides details
about available settings and how to change them.
All switch settings, except for F-2, are ON when the printer is shipped from the
factory.
About EDS Mode settings
EDS Mode settings are grouped among six “banks” (representing banks of
switches) that are identified by the letters A through F. Each bank contains a
number of “switches” numbered 1 through 6 that you can turn on and off to
configure the printer.
Entering the EDS Mode
❏ Make sure that paper is loaded in the printer.
❏ Turn off the printer.
❏ While holding down the control panel’s MODE, LF, and ON LINE
buttons, turn the printer back on.
This causes the following message to be printed, which indicates the printer
is in the EDS Mode.
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24 Using the EDS Mode
Selecting a bank
❏ While in the EDS Mode, use the control panel’s FONT button to select a
bank. Indicators on the left side of the control panel light to show which
bank is currently selected.
Lit Indicator
Selected Bank
ROMAN
ROMAN + COURIER
COURIER
A
B
C
D
E
F
COURIER + ORATOR
ORATOR
ROMAN + COURIER + ORATOR
Selecting a switch
❏ While in the EDS Mode, use the control panel’s MODE button to select a
bank switch. Indicators on the right side of the control panel light to show
which switch is currently selected.
Lit Indicator
Selected Switch
POWER
POWER + DRAFT
DRAFT
1
2
3
4
5
6
DRAFT + QUIET
QUIET
POWER + DRAFT + QUIET
Changing a switch setting
❏ After selecting a bank and switch, press the control panel’s LF button to
turn the switch on and off. The current setting of the switch is indicated by
the ON LINE indicator: the indicator is lit when the switch is on, and is not
lit when the switch is off.
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Printing the current switch settings 25
Printing the current switch settings
❏ In the EDS Mode, hold down the control panel’s ON LINE button and
press the LF button to print out the current switch settings. Asterisks on the
printout show whether a switch is turned on or off.
Exiting the EDS Mode
❏ Press the control panel’s ON LINE button to exit the EDS Mode.
EDS Mode Settings
The following details all of the settings you can program in the EDS Mode.
BANK A
Switch 1: Emulation
Selects Standard emulation (ON) or IBM emulation (OFF). Standard emulation
causes the printer to act like the Epson ESC/P (9-pin), while IBM emulation
makes it act like the IBM Proprinter III.
Switch 2: Character Table
The function of this switch depends on whether you are using IBM or Standard
emulation.
Switch 2
Setting
Emulation
Description
ON
OFF
ON
Graphics: IBM Character Set #2
Standard
Italics: Italic character table used
IBM Character Set #2
IBM
OFF
IBM Character Set #1
Switch 3: RAM Usage
Specifies whether RAM should be used as an input buffer (ON) or as a
download buffer (OFF). Selecting input buffer (ON) tells the printer to use
available RAM to store data it receives from the computer, which speeds up the
printing. Selecting download buffer (OFF) tells the printer to use available
RAM to store character patterns.
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26 Using the EDS Mode
Switch 4: Not used
Switch 5: Paper Out Detector
Specifies whether the printer’s paper out detector is enabled (ON) or disabled
(OFF). When the paper out detector is enabled (ON), the printer automatically
stops printing whenever it senses there is no more paper. When it is disabled
(OFF), the printer continues printing as long as there is data. Selecting disabled
(OFF) makes it possible to print right up to the bottom of a page, but it also
creates the danger of printing when there is no paper loaded in the printer, which
can damage the print head and platen.
Switch 6: Not used
BANK B
Switch 1: Graphics Direction
Selects uni-directional (OFF) or bi-directional (ON) printing for graphics. Bi-
directional printing (ON) is faster, while uni-directional (OFF) printing
generally provides better print quality in the graphics mode.
Switch 2: Auto Tear-off
Specifies whether the printer’s auto tear-off feature (page 19) is enabled (OFF)
or disabled (ON). Note that this setting controls the application software’s tear-
off function only. It does not affect the manual tear-off function that is
performed using the control panel buttons as described on page 19. The manual
tear-off function is always enabled.
Switch 3: Line Spacing
Selects 1/6-inch (ON) or 1/8-inch (OFF) spacing between lines.
Switch 4: Auto LF with CR
Specifies whether auto LF with CR is enabled (OFF) or disabled (ON). When
auto LF with CR is enabled (OFF), the printer automatically performs a line
feed whenever it receives a carriage return from the computer. When it is
disabled (ON), the computer must send both a line feed code and a carriage
return code at the end of each line. Most applications do this automatically. Note
the following checkpoints when trying to figure out which setting to use here:
✓ If you find that your output is double-spaced when it should not be, turn
this switch ON (Disabled).
✓ If you find that lines are printing over each other, turn this switch OFF
(Enabled).
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EDS Mode Settings 27
Switch 5: Zero Style
Specifies whether a normal zero (ON) or a slashed zero (OFF) will be used.
Selecting Normal (ON) prints zeros without lines running through them, while
Slashed (OFF) prints zeros with a diagonal slash running through them.
Switch 6: Reserved
BANK C
Switches 1, 2: Print Mode
Turn these switches on or off to select the print mode you want to use.
Print Mode
SW1
SW2
Draft
NLQ
ON
ON
ON
OFF
Switches 3, 4, 5: Print Pitch
Turn these switches on or off to form the pattern that matches the print pitch
setting you want to make.
Print Pitch
SW3
SW4
SW5
10cpi
12cpi
ON
OFF
ON
ON
ON
ON
ON
17cpi
OFF
OFF
ON
ON
20cpi
OFF
ON
ON
Proportional
OFF
Switch 6: Quiet
When the Quiet Mode is enabled (OFF), the printer prints with less noise than
normal printing. Though the Quiet Mode prints more quietly, it also takes
considerably longer than normal printing.
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28 Using the EDS Mode
BANK D
Switches 1, 2, 3, 4: Page Length
Turn these switches on or off to form the pattern that matches the Page Length
setting you want to make.
Page Length
SW1
SW2
SW3
SW4
11”/Letter
8”
ON
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
11.7”/A4
12”
OFF
OFF
ON
ON
OFF
ON
ON
8.5”/Letter
14”/Legal
10.5”/Executive
7.25”/Executive
3.5”
OFF
OFF
OFF
OFF
ON
OFF
ON
ON
OFF
OFF
ON
OFF
ON
5.5”
OFF
ON
ON
BANK E
Switches 1, 2, 3, 4, 5: Code Page/International Character Set
If your EDS settings specify IBM emulation (Bank A, Switch 1 OFF) with
either character table (Bank A, Switch 2), or Standard emulation (Bank A,
Switch 1 ON) with the graphics character table (Bank A, Switch 2 ON), use the
Bank E switches to select the default character code page you want to use.
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EDS Mode Settings 29
Code Page
SW1
SW2
SW3
SW4
SW5
#437 IBM-PC
#850 Multi-lingual
#860 Portuguese
#861 Icelandic
#863 Canadian French
#865 Nordic
ON
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
OFF
ON
ON
ON
ON
#866 Russian
OFF
OFF
ON
ON
ON
#3840 IBM-Russian
#3841 Gost-Russian
#3843 Polish
OFF
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
OFF
ON
ON
ON
ON
#3844 CS2
OFF
OFF
ON
ON
ON
#3845 Hungarian
#3846 Turkish
OFF
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
#3847 Brazil-ABNT
#3848 Brazil-ABICOMP
#852 Latin-2
OFF
ON
ON
ON
OFF
OFF
ON
ON
OFF
ON
ON
#1001 Arabic
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
#737 Greek
OFF
ON
ON
ON
ON
#851 Greek
OFF
OFF
ON
ON
ON
#869 Greek
OFF
ON
ON
ON
#928 Greek
OFF
OFF
OFF
OFF
ON
ON
#2001 Lithuanian-KBL
#772 Lithuanian
#774 Lithuanian
#3001 Estonian-1
#3002 Estonian-2
#3011 Latvian-1
#3012 Latvian-2
#3021 Bulgarian
#3031 Hebrew
#3041 Maltese
OFF
ON
ON
ON
OFF
OFF
ON
ON
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
OFF
OFF
ON
ON
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
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30 Using the EDS Mode
A code page is the set of symbols and characters that your printer can print.
Your printer converts ASCII hexadecimal data according to a code page to print
symbols and characters. By supporting different code pages, the printer can
print in a variety of different languages. The following table shows detailed
information about code pages.
Code Page
Name
Country
Remarks
United Kingdom, France, Germany, Italy,
Austria, Switzerland, United States, Spain
#437
IBM PC
United Kingdom, France, Germany, Italy,
Austria, Switzerland, United States, Spain
Preferred by Microsoft
#850
Multi-Lingual
#860
#861
Portuguese
Icelandic
Portugal
Iceland
#863
Canadian French Canada
#865
Nordic
Russian
Denmark, Finland, Norway, Sweden
Preferred by Microsoft
Preferred by Microsoft
#866
Russia
#3840
#3841
#3843
#3844
#3845
#3846
#3847
#3848
IBM-Russian
Gost-Russian
Polish
Russia, Bulgaria
Russia
Gost: government standard
Also called “Mazowia”
Poland
CS2
Czech Republic
Hungary
Also called “Kamenicky”
Hungarian
Turkish
Turkey
Brazil-ABNT
Brazil-ABICOMP
Croatia, Czech Republic, Hungary,
Poland, Romania, Serbia, Slovak
Republic, Slovenia
Preferred by Microsoft
#852
Latin-2
Arabic
Egypt, Saudi Arabia
Mainly in Arabic speaking
countries
#1001
#737
#851
#869
Greek
Greek
Greek
Greece
Greece
Greece
Almost 80%
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EDS Mode Settings 31
Code Page
Name
Country
Remarks
#928
#2001
#772
Greek
Lithuanian-KBL
Lithuanian
Lithuanian
Estonian-1
Estonian-2
Latvian-1
Greece
Lithuania
Lithuania
Lithuania
Estonia
Estonia
Latvia
For UNIX
Commonly used for DOS
New standard
#774
#3001
#3002
#3011
#3012
#3021
#3031
#3041
Most often used
Latvian-2
Latvia
Government standard
Bulgarian
Hebrew
Bulgaria
Israel
Maltese
Malta
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32 Using the EDS Mode
If your EDS settings specify Standard emulation (Bank A, Switch 1 ON) with
the italic character table (Bank A, Switch 2 OFF), use the Bank E switches to
select the international character set you want to use. This setting determines the
assignment of 14 character codes in the Standard Italic character set.
International
Character Set
SW1
SW2
SW3
SW4
SW5
U.S.A.
ON
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
France
Germany
England
Denmark-1
Sweden
Italy
OFF
OFF
ON
ON
ON
OFF
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
ON
ON
ON
OFF
OFF
ON
ON
Spain-1
Japan
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
Norway
Denmark-2
Spain-2
Latin America
Korea
OFF
ON
ON
ON
OFF
OFF
ON
ON
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
ON
ON
Ireland
OFF
OFF
Legal
OFF
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EDS Mode Settings 33
BANK F
Switches 1, 2, 3, 4, 5: NLQ Font Selection
Turn these switches on or off to form the pattern that identifies the font you want
to use for NLQ printing.
Font
SW1
SW2
SW3
SW4
SW5
Roman
Sanserif
Courier
Prestige
Orator
ON
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
ON
OFF
OFF
ON
OFF
Note:
Bank C Switches 1 and 2 must be in the correct position before this setting has
any effect.
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34
Chapter 4: User Setup Utility
The User Setup Utility is included on the floppy disk that comes with the printer.
It allows you to change the EDS settings of the printer from your computer.
To run the User Setup Utility, you need an IBM-compatible computer running
PC-DOS or MS-DOS. The computer must be equipped with a 3.5″ floppy drive
and a hard disk drive.
In this chapter you will learn about:
❏ Installing the User Setup Utility
❏ Starting the User Setup Utility
❏ Editing setup data
❏ Loading and saving setup data
❏ Exiting the User Setup Utility and sending the settings to the printer
Important!
See the “readme.txt” file for important information that became available after
this documentation was printed.
All the procedures in this chapter assume that you are using a mouse and that
you are familiar with common mouse operations like click and double-click. If
you need information on mouse operations, see your computer manual. If you
want to operate the User Setup Utility using the keyboard instead of the mouse,
follow the instructions that appear on your computer’s screen.
Installing the User Setup Utility
❏ Insert the disk that contains the User Setup Utility into one of your
computer’s disk drives. This explanation assumes you are using the A:
drive, but you could use any drive. Just remember to change the “A:” drive
name specifications in the following steps to the name of the drive you are
using.
❏ Execute the following commands to start installation of the User Setup
Utility. The following commands assume you are starting from drive C:,
and the floppy that contains the User Setup Utility is inserted in drive A:.
C:\>A: ↵
A:\>CD UTILITY↵
A:\UTILITY>SETUP↵
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Starting the User Setup Utility 35
Setting for Install
Language:
English
Printer Type:
LC-7211
Install Directory:
c:\star
F1=Install
F2=Cancel
❏ Pull down the list of available languages under Language: and double-
click the one you want to use.
❏ Click the Install Directory: box to change it into an input box.
❏ Input the drive name and directory where you want the User Setup Utility
installed. Make sure to include the full path to the directory.
You can use your computer’s left and right arrow keys, Delete key, and
backspace key to move around the input box and make changes to the text
inside it.
❏ Click Install to install the User Setup Utility and start it up.
Starting the User Setup Utility
❏ After you install the User Setup Utility, you can start it any time by moving
to the directory you specified in the previous section and inputting the
following:
STARSET ↵
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36 User Setup Utility
Help
F1
Exit
F2
File
F3
General
F4
Font
F5
Paper
F6
Adjust
F7
Port
F8
General
Emulation
Standard
Quiet mode
Disabled
*
*
RAM usage
Input Buffer
Graphic Direction
Bi-direction
*
*
When you start the User Setup Utility, it reads and displays the last settings
that were sent to the printer by the utility.
Note:
The utility does not read the settings from the printer. It reads the settings from
a file that was created the last time the utility was run, which are stored on your
computer’s hard disk. If the EDS settings (or any other settings) have been
changed using the printer’s control panel, those control panel settings will not
be shown by the utility, and they will be replaced by the current User Setup
Utility settings if you specify that current settings should be sent to the printer
(page 39) when you exit the utility.
❏ Now you can use the User Setup Utility to make the setup changes you
want.
You can press F1 at any time to access the on-screen help for the setup
utility.
Changing the General, Font, Paper and Adjust Settings
The following are basic operations to change settings in the General, Font,
Paper and Adjust windows.
To select a window
❏ Click on the name of the window you want to select (General, Font,
Paper, Adjust, Port) by clicking on its name at the top of your computer’s
screen. When you do, the corresponding window appears on the screen.
You can also select a window by pressing a function key from F4 to F8.
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Adjusting the dot alignment 37
To select a setting box
❏ Click on the box you want to select or move to it by using your keyboard’s
Tab or arrow keys. The currently selected setting box is highlighted on the
screen.
To change a setting
❏ After you select a setting box, click on the box or press Enter to pull down
a list of available settings.
❏ Select the setting you want to use in the list by double-clicking on it, or by
moving to it with the arrow keys and pressing Enter.
Note:
An asterisk to the right of a setting indicates that it is the default.
The settings in the General, Font, and Paper windows are identical to those in
the EDS Mode. See “EDS Mode Settings” on page 25 for details.
Adjusting the dot alignment
❏ Click on Adjust or press the F7 function key.
Adjust
Multi-Part Mode
Normal Mode
*
DRAFT
Normal-Density
0
0
*
*
D-Density/Speed
Plotter-Graphics
0
0
*
*
D-Density P-Graphics
CRT Graphics I
0
0
*
*
*
NLQ
0
CRT Graphics II
0
*
Quadruple-Density
Double-Density
0
0
*
*
F9:Test
F10:Test All
❏ Use the above window to test and adjust the vertical alignment of the
printer in each printing mode. See “Adjusting the dot alignment” on
page 66 for full details on dot alignment.
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38 User Setup Utility
Changing the printer port
❏ Click on Port or press the F8 function key.
Port
Lpt1:
Com1:
Com2:
❏ Select the port you want to use by double-clicking on it, or by moving to it
with the arrow keys and pressing Enter.
Saving setup data in a configuration file
❏ To save setup data in a configuration file so you can recall it later, click on
File or press the F3 function key.
❏ Select Save from the menu that drops down by double-clicking on it, or by
moving the highlighting to it with the arrow keys and pressing Enter.
❏ Input the name that you want to assign to the configuration file and press
Enter. The configuration is automatically stored in the directory you
specified under “Installing the User Setup Utility” on page 34, and assigned
the extension “.cfg”.
Important!
Remember that changing User Setup Utility settings on the computer screen
does not directly change them in the printer. To change the printer settings to
those shown on the screen, use the Exit command (page 39).
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Importing setup data from a configuration file 39
Importing setup data from a configuration file
❏ Click on File or press the F3 function key.
❏ Select Load from the menu that drops down by double-clicking on it, or by
moving the highlighting to it with the arrow keys and pressing Enter.
Load file
File
C:\STAR\*.cfg
..
<DIR> 1995-06-15
DEFAULT .CFG 1995-06-15
PREVIOUS.CFG 1995-06-22
❏ Select the file that contains the configuration you want to use by double-
clicking on its name, or by moving the highlighting to its name with the
arrow keys and pressing Enter.
Returning to default settings
❏ To make all settings revert to their defaults, perform the procedure under
“Importing setup data from a configuration file” in the previous section and
select the file named “DEFAULT.CFG”.
Exiting the User Setup Utility
To exit the User Setup Utility, pull down the File menu and select Exit.
Exit
Exit without sending current settings.
Exit after sending current settings.
❏ Select the option you want by double-clicking on it, or by moving the
highlighting to it with the arrow keys and pressing Enter.
“Exit after sending current settings” sends all User Setup Utility settings to
the printer, which replaces any settings that may have been made using the
printer’s control panel. “Exit without sending current settings.” exits the
User Setup Utility without sending anything to the printer.
Using the Help menu
❏ To get information on how to use the User Setup Utility, click Help or press
function key F1.
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40
Chapter 5: Using the Printer with Windows 3.1
This chapter contains specific information you need to know when using the
printer with Microsoft Windows 3.1 or later. It also tells you how to install the
printer driver on your computer so that it can control the printer correctly. In this
chapter, you will learn:
❏ How to set up for printing with Microsoft Windows 3.1
❏ How to prepare for printing
❏ How to print a document
❏ How to install TrueType fonts
❏ How to select fonts from within an application
Setting up for printing with Microsoft Windows 3.1
This printer is designed to work best with computers running Microsoft
Windows 3.1. If you are running an earlier version of Windows, we recommend
that you upgrade to 3.1.
Before you can use the printer with Windows, you must first use the procedure
outlined below to install the printer driver that is supplied on the 3.5” floppy
disk that comes with the printer. This procedure assumes that you are using a
mouse and that you are familiar with common mouse operations like click and
double-click. If you need information on mouse operations or if you want to
install the printer driver without using a mouse, refer to your Microsoft
Windows User’s Guide.
❏ Insert the disk that contains the printer driver into one of your computer’s
disk drives. This explanation assumes you are using a drive named “A:”,
but you could use any drive. Just remember to change the “A:” in the
following steps to the name of the drive you are using.
❏ In the Main group, double-click on the Control Panel icon.
❏ Double-click on the Printers icon in the Control Panel window.
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Setting up for printing with Microsoft Windows 3.1 41
❏ Click Add and the dialog box will expand to show a List of Printers.
❏ In the List of Printers: box, select Install Unlisted or Updated Printer.
❏ Click Install.
❏ This causes the Install Driver dialog box to appear, which instructs you to
insert the disk that contains the printer driver file.
❏ Click Browse.
❏ In the Directories: list, select WIN 31.
❏ Click on the language you want to use and then click OK.
We will use English in all of our examples here.
❏ In the List of Printers: box of the Add Unlisted or Updated Printer
dialog box, select the Star printer driver and then click OK.
This causes the Printers dialog box to appear. The STAR printer is now
listed in the Installed Printers: list.
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42 Using the Printer with Windows 3.1
❏ Double-click on the name of the printer model you just installed to select it
as the default printer.
❏ Click Close to close the Printers dialog box.
Note:
Windows applications automatically print on the currently selected default
printer. If you want to print on a different printer, you must first select it.
Getting ready to print
Before printing, there are a number of things you must first do to set up the
printer. You must select the printer driver, and the paper source, size, and
orientation. Use the following procedure to make these selections.
Note:
You do not need to perform printer driver and paper selections mentioned
above each time you print, but only if there are any changes to the last
selections you made.
❏ In the Windows Program Manager, open the Main group by clicking on its
icon.
❏ Double-click on the Control Panel icon.
❏ Double-click on the Printers icon in the Control Panel window.
❏ Double-click on the name of the printer model you selected above to
choose it as the default printer.
❏ Click on Setup to display the window for setting up your printer.
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Printing a document 43
❏ From this window you select buttons that let you control a wide variety of
printer setup parameters. This manual does not include any information
about how to do this because everything you need to know is included in an
on-line manual that tells you how to use all the buttons and menus that
appear. To view the on-line manual, click on the Help button.
❏ After the printer is set up the way you want it, click on OK.
❏ Click on the Close button in the Printers window to save your setup and
return to the Program Manager.
Note:
Depending on the application software you are using, settings similar to those
in the above procedure can be made using the Print Setup command of the
File menu instead of the Control Panel.
Printing a document
The following Print window appears when you select the Print command
of the File menu of your Windows application.
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44 Using the Printer with Windows 3.1
Note:
The actual appearance of the Print window may differ somewhat depending on
the application you are using.
Use this window to specify the range of the pages to be printed, the quality of
the printing (in dots per inch), and the number of copies you want to print. Note
also that there are boxes that you can select to specify printing to a file or
collating (printing from back to front).
You can change the printer setup by clicking on the Setup button. When you
do, the following window for setting up your printer appears on the display.
Make changes by clicking on the appropriate radio button or highlighting your
selection on the appropriate pull-down menu.
Installing TrueType fonts
The TrueType fonts that are supplied on one of the 3.5” floppy disks that come
with the printer can be used only when you are running Windows 3.1 or later.
Use the following procedure to install the fonts.
❏ Launch Windows.
❏ Close any applications that may be open.
❏ Open the Windows Control Panel.
❏ Double-click the Fonts icon and the Fonts dialog box appears.
❏ Click Add and the Add Fonts dialog box appears.
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Selecting fonts in Windows applications 45
❏ Insert the disk that contains the fonts into one of your computer’s disk
drives. This explanation assumes you are using a drive named “A:”, but you
could use any drive. Just remember to change the “A:” in the following
steps to the name of the drive you are using.
❏ Select the drive letter that represents where the floppy disk is installed.
When you do, the names of all the fonts on the disk appear in the List of
Fonts window. Select the fonts you want to install by clicking on their
names. If you want to install all of the fonts, click Select All.
❏ Click OK. The Fonts dialog box appears and installation is performed. The
names of the newly installed fonts are automatically added to the Installed
Fonts list.
❏ If you were in an application program when you installed the new fonts,
you will need to select Printer Setup from the application’s File menu and
reselect the printer. After that, the application can display on-screen text
and print text on the printer using the newly installed fonts.
Selecting fonts in Windows applications
Refer to the manual of the application you are using for details on how to select
fonts within that application.
In addition to the Windows fonts, you can also use the TrueType fonts that come
with this printer.
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46
Chapter 6: Using the printer with Windows 95
This chapter describes how to use the printer with Microsoft Windows 95. The
following topics are covered:
❏ Setting up the printer in Windows 95
❏ Preparing for printing
❏ Printing a document
❏ Installing the TrueType fonts
Note:
The file “readme.txt” on the floppy disk contains any late-breaking information
that has been made available since this manual was printed.
Setting up the printer in Windows 95
To use the printer with Windows 95, you need to install a file known as the
printer driver onto your computer. This file is supplied on the floppy disk that
comes with the printer.
The following description assumes that you are using a mouse (“click” and
“double-click” refer to the action of using the mouse to point at an item with the
on-screen pointer, and then clicking either once, or twice in quick succession).
To install the printer driver under Windows 95, use the following steps:
❏ Turn on the printer and start up your computer.
❏ Click on the Start button in the bottom lefthand corner of the screen.
❏ Select Settings.
❏ Release the mouse button on Printers.
❏ Double-click on the Add Printer icon in the Printers window.
❏ Click on the Next button.
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Setting up the printer in Windows 95 47
❏ When the above window is displayed, make sure the Local printer radio
button is checked. Then click on the Next button twice, and click on the
Back button.
❏ Click on the Have Disk button.
❏ Insert the disk with the printer driver file on it into the floppy disk drive.
Make sure that the drive’s name (“A:” or “B:”) is displayed in the field
named Copy manufacturer’s files from:. To select a drive name, click on the
arrow by the side of the field and select the drive from the list that appears.
❏ Click on the Browse button. A list of folders on the floppy disk is
displayed.
❏ Select “WIN95” (either by double-clicking on it or by clicking on it and
clicking on the OK button).
❏ Click on the OK button twice.
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48 Using the printer with Windows 95
❏ Select the language or language group you want to use by clicking on it.
❏ Select the printer model name (“Star LC-7211”) by clicking on it and then
click on the Next button.
❏ Select the printer port to which the printer is connected by clicking on it
(usually “LPT1”). Click on the Next button.
❏ Change the printer name if you want. If you have previously installed
another printer, you must select whether you want the new printer to be the
default printer. Click on the appropriate radio button.
Note:
Windows applications always print to the currently selected default printer,
unless the user chooses a different printer from within the application.
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Preparing to print 49
❏ Click on the Next button.
❏ Select whether to print out a test page by clicking on the appropriate radio
button.
❏ Click on the Finish button.
❏ If a message appears requesting you to insert the Windows 95 CD-ROM,
insert it into the CD-ROM drive and click on the OK button.
❏ If a message appears saying that the printer driver file LC7211.DRV cannot
be found on the Windows 95 CD-ROM, click on the Browse button, select
the floppy disk drive’s name (“A:” or “B:”), click on “WIN95” in the list of
directories and click on the OK button (or double-click on “WIN95”).
❏ Click on the OK button.
This concludes the printer set-up.
Preparing to print
Often you can simply select the Print command in the application you are
using, click the OK button, and your document will be printed out. However,
sometimes you may need to change certain settings beforehand, such as the
default printer, which port a printer uses, which printer driver it uses, the paper
size, the paper source etc.
Settings are made by checking radio buttons, entering numbers into fields or by
clicking on the arrow by the side of a field and selecting an option from the list
that appears. All these settings, and how to make them, are fully explained in
the Microsoft Windows 95 User’s Guide.
Some settings, e.g. paper size and paper source, can be made within an
application when you select the Print command (see the next section:
Printing a document). However, settings made within an application only affect
printing from that application.
To change the default printer and to make general settings that will apply to any
application, proceed as follows:
❏ Click on the Start button in the bottom lefthand corner of the screen.
❏ Select Settings.
❏ Release the mouse button on Printers.
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50 Using the printer with Windows 95
❏ Double-click on the icon bearing the name of the printer (Star LC-7211) in
the Printers window. A window appears listing any documents that are
currently being printed on the printer.
❏ Click on the Printer menu.
❏ To set the printer as the default printer, click on the Set As Default
command so that a tick mark appears in the check box. This denotes that
the selected printer is the default printer.
❏ Click on the Printer menu and click on the Properties command.
❏ Click on any of the five index-card type buttons and change the parameter
settings as you require. For a detailed explanation of any of the settings,
click on the “?” button on the top right of the window and then click on the
relevant parameter field. Click once more to clear the help message from
the screen.
Note:
Paper, Graphics and Device option settings can also be made when you
select the Print command in an application. However, settings made within an
application only apply to printing from that application.
❏ Click on the Close (X) button on the top right of the Properties window.
❏ Click on the Close (X) button on the top right of the printer’s window
This concludes the printing preparation. The printer which you selected is now
the default printer, and the page size, paper source setting and any other settings
which you made for the printer, apply to printing from all applications. To
override these settings for a specific application, refer to the next section,
Printing a document.
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Printing a document 51
Printing a document
Windows 95 applications always print to the currently selected default printer.
If you want to change the default printer, refer to the previous section,
Preparing to print.
To print from any Windows 95 application, proceed as follows:.
❏ Click on the application’s File menu.
❏ Click on the Print command.
Note:
The actual appearance of the Print window may differ somewhat depending on
the application you are using.
❏ If you do not want to use the default printer, select a different printer by
clicking on the arrow by the side of the Name field and selecting one from
the list that appears.
❏ Click on the Properties button.
❏ If you want to change any of the printing settings, for example paper size,
orientation or paper source, click on the appropriate index card-type button
(Paper, Graphics or Device options) and change the parameter
settings as you require.
For a detailed explanation of any of the settings, click on the ? button on
the top right of the window and then click on the relevant parameter field.
Click once more to clear the help message from the screen.
Changes you make here apply only to printing from the current application
❏ Click on the Close (X) button on the top right of the window.
❏ Select how many copies of the document will be printed by entering the
appropriate number into the Number of copies field. If you want to print all
the pages in your document, make sure that the All radio button is checked.
If you do not want to print all the pages in your document, enter the first
and last pages to print into the from and to fields.
❏ If you want the output to be collated (each copy automatically sorted into
page order) or if you want to print to file (instead of a print-out, a graphic
file of the print-out is saved on disk), check the appropriate radio button.
❏ Click on the OK button.
Your document will now be printed out.
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52 Using the printer with Windows 95
Installing TrueType fonts
To install the TrueType fonts that are on the floppy disk accompanying this
printer, follow the procedure below.
❏ Insert the disk in your computer’s floppy disk drive.
❏ Click on the Start button in the bottom lefthand corner of the screen.
❏ Select Settings.
❏ Release the mouse button on Control Panel.
❏ Double-click on the Fonts folder. The currently-installed font files are
displayed.
❏ Click on the Files menu.
❏ Click on the Install New Font... command.
❏ Display the drive’s name (“A:” or “B:”) in the Drives field. To select a drive
name, click on the arrow by the side of the field and select the drive from
the list that appears. The names of the fonts stored on the disk are displayed
in the List of fonts window.
❏ Select the fonts you wish to install by clicking on them. If you want to
install all of them, click on the Select All button.
❏ Click on the OK button.
The new fonts can now be seen in the Fonts folder window. This concludes the
font installation.
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53
Chapter 7: Using the Printer with OS/2 Warp
This chapter contains specific information about using the printer with IBM
OS/2 Warp. It also shows you how to install the printer driver on your computer
so you can control the printer. By reading this chapter, you will learn:
❏ How to set up for printing with IBM OS/2 Warp
❏ How to prepare for printing
❏ How to print a document
Important!
See the “readme. txt” file for important information that became available
after this documentation was printed.
Setting up for printing with OS/2 Warp
Before you can use the printer with OS/2 Warp, you must first perform the
following procedure to install the printer driver supplied on the 3.5” floppy disk
that comes with the printer.
❏ Start up the OS/2 system.
❏ Insert the floppy disk that comes with the printer into one of your
computer’s disk drives.
❏ Open the floppy in icon view.
❏ Double click on the OS2\ENG folder.
❏ Double click on the STARDM.DR_ file.
❏ Drag the printer driver whose name matches the name of your printer to the
desktop.
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54 Using the Printer with OS/2 Warp
Getting ready to print
There are several steps to set up the printer before using it. You must select the
printer driver, and specify the source, size, and orientation of the paper. Use the
following procedure to make these selections.
Note:
You do not need to select the printer driver and paper specifications each time
you print, but only if you want to change any of your previous settings.
❏ Point to the printer object.
❏ Click mouse button 2.
❏ Select Settings.
❏ Select the Printer driver tab.
❏ Point to the printer driver you want to use.
Click mouse button 2.
❏ Select Settings to display the Properties window for setting up your
printer.
With the Properties window, you can click on various buttons to control a
wide variety of printer setup parameters. Everything you need to know about
these settings is included in an on-line manual that tells you how to use all
the buttons and menus that appear on your computer’s screen. To view the
on-line manual, select Help.
❏ After you get the printer set up the way you want it, select Save.
Printing a document
Select the Print command in the File menu of the application you are using.
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55
Chapter 8: Using the Printer with MS-DOS
This chapter contains information about how to use the printer with applications
software running under MS-DOS. In this chapter, you will learn about:
❏ How to set up for printing with MS-DOS
❏ How to select fonts from within an application
Setting up for printing with MS-DOS
To print from an application running under MS-DOS, you must first select the
printer from within the application. Typically, the program will feature an
INSTALL or SETUP command for selection of printers. Refer to the manual
for the application you are using for details on how to select a printer for it.
❏ Start up the application and use the correct procedure for that application to
select a printer. The following is a list of printers that can be used. If your
application lists more than one of these, select the printer that is nearest to
the top of this list. For these printers, you should use the EDS Mode or User
Setup Utility to select standard emulation (page 25).
Star LC-7211
Star LC-90 / NX-1010
Star LC-100 / NX-1040
Star LC-10 / NX-1000
Epson EX-800
Epson FX-850
Epson LX-850 / LX-810
If none of the printers listed above are available in the application, choose
one of the printers listed below. Once again, you should choose the printer
that is nearest to the top in the following list. For these printers, you should
use the EDS Mode or User Setup Utility to select IBM emulation (page 25).
IBM Proprinter III
IBM Proprinter II
IBM Proprinter
❏ To print, follow the instructions given in the manual of the application you
are using. Typically, you would select the application’s PRINT command,
make any necessary changes in the window that appears (such as the
number of copies to be printed), and then press the Enter key to start
printing.
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56
Chapter 9: Paper Handling
Your printer is designed to print on a variety of paper types. This chapter tells
you everything you need to know about paper, and how to set the printer up for
manual paper feed. In this chapter, you will learn about:
❏ Selecting the best type of paper
❏ Adjusting for paper thickness
❏ Manual sheet feeding
❏ Clearing paper jams
Selecting paper types
Use the following information when selecting paper.
Cut-Sheet Paper
Width:
5.5″ to 12″ / 140 to 305mm
Length:
5.5″ to 11″/140 to 280mm (min.)
2
Weight (1-ply):
Multi-part:
14 to 42 lbs / 52 to 156g/m / 45 to 135 kg
2
11 to 14 lbs / 40 to 52g/m / 34 to 45 kg; pressure sensitive
paper
Total Thickness: 0.020″ / 0.5mm
Copies:
Original + 6
Fanfold Paper
Width:
4.5″ to 12″ / 114 to 305mm
Length:
6″/152mm (min.)
2
Weight (1-ply):
Multi-part:
14 to 22 lbs / 52 to 82g/m / 45 to 70 kg
2
11 to 14 lbs / 40 to 52g/m / 34 to 45 kg; pressure sensitive
paper
Total Thickness: 0.020″ / 0.5mm
Copies:
Original + 6
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Adjusting for paper thickness 57
Labels
Backing sheet:
Thickness:
4.5″ to 12″ / 114 to 305 mm
Backing sheet 0.0028″ to 0.0035″ / 0.07 to 0.09 mm
Total thickness 0.0075″ / 0.19 mm
* Use labels only under normal temperature and humidity conditions.
Envelope
#10: 9.4″ × 4.1″ / 240 × 104 mm
Adjusting for paper thickness
Paper comes in different weights, normally expressed as gsm (grams per square
meter) or lbs (pounds). Some types of forms have multiple pages that make
them quite thick. Use the following procedure to change the gap between the
print head and the platen and adjust for paper thickness.
7
5
Adjustment lever
3
1
❏ Move the adjustment lever to one of its nine settings. Position 1 is most
suitable for single-sheet paper.
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58 Paper Handling
The following table provides a general guide for setting the adjustment lever.
Experiment with different settings until you find the one that gives you the print
quality you want.
Recommended
Paper Type
Weight Per Sheet
Thickness
Position
14 lbs (52 gsm)
17 lbs (64 gsm)
21 lbs (81 gsm)
28 lbs (104 gsm)
42 lbs (156 gsm)
11 lbs (40 gsm)
11 lbs (40 gsm)
11 lbs (40 gsm)
11 lbs (40 gsm)
11 lbs (40 gsm)
11 lbs (40 gsm)
—
0.06 mm
0.08 mm
0.10 mm
0.13 mm
0.19 mm
0.13 mm
0.20 mm
0.26 mm
0.33 mm
0.39 mm
0.45 mm
—
1
1
1
1
2
2
3
4
5
6
7
2
6
Single-sheet
2-ply
3-ply
4-ply
5-ply
6-ply
7-ply
Multi-part
Labels
Envelope (#10)
—
—
Continuous use of the wrong adjustment lever setting can drastically reduce
print head life!
Automatic fanfold feeding
❏ See “Loading fanfold paper” on page 9 for details on using fanfold paper.
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Manual sheet feeding 59
Manual sheet feeding
You can use the following procedure to manually feed cut-sheet paper into the
printer.
❏ Make sure that there is no fanfold paper in the printer. If there is, use the
procedure under “Parking fanfold paper” on page 14 to park the fanfold
paper and prepare for manual sheet feeding.
❏ Set the release lever on the back of the printer to the cut-sheet position.
Fanfold
Cut-sheet
Release lever
❏ Set the adjustment lever to the value that matches the thickness of the paper
you are using. The setting for normal paper is 1. Set the lever to a larger
value for thicker paper, or to a smaller value for thinner paper.
7
5
3
1
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60 Paper Handling
❏ Adjust the paper guide to the position you want.
Note that the ▼ mark of the guide indicates where the left margin of the
printing will be.
Scale
Paper guide
❏ Making sure that the left edge of the paper is against the paper guide, insert
straight a sheet of paper into the front of the printer as far as it will go. The
paper will automatically be fed into the printer.
Paper guide
Paper
Table
❏ Start the printing operation from your software application.
❏ After printing is complete, press LF while the printer is on line to eject the
paper from the printer.
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Clearing paper jams 61
Note:
If you are inserting letterhead paper, insert the sheet so that it is face up with
the letterhead portion up.
Clearing paper jams
Use the following procedure to clear paper jams from the printer.
❏ Turn the power off.
❏ Unplug the printer from its AC power outlet.
❏ Open the front cover of the printer.
❏ Carefully try to pull the jammed paper from the printer.
If necessary, move the release lever on the back of the printer to the fanfold
position or rotate the platen knob to remove the paper.
❏ Close the front cover of the printer.
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62
Chapter 10: Optional Accessory
This chapter explains how to connect and set up the following optional
accessory that is available for this printer:
❏ Serial-to-Parallel Converter (SPC-8K)
Important!
Always make sure that printer power is turned off whenever installing or
removing optional accessories.
Connecting the Interface Converter
❏ Unplug the printer from its AC power outlet.
❏ Set the DIP switches on the SPC-8K to the settings you want to use before
you connect it to your printer.
See the following section for details on how to set the DIP switches
❏ Plug the interface converter’s Centronics connector into the socket on the
side of the printer and secure it in place with the clips.
Interface converter
❏ Plug one end of a serial cable into the serial interface connector’s 25-pin D-
TYPE connector.
Serial cable
Serial interface connector
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Setting the converter’s DIP switches 63
❏ Plug the other end of the serial cable into your computer’s serial ports.
Serial ports are usually marked COM1, COM 2, etc. If your computer has
only one serial port, it will be marked COM1.
Important!
❏ Make sure that the serial-to-parallel converter is resting on a stable, level
surface where it will not be subject to vibration or damage.
[CORRECT METHOD]
[INCORRECT METHOD]
Setting the converter’s DIP switches
You should set the converter’s DIP
switches so they match the settings you
make on your computer. The table to the
right shows the parameter that each DIP
switch on the serial-to-parallel converter
controls.
Switch
Function
1
2
3
4
5
6
7
8
Data length
Parity
Protocol
Protocol
Parity
The tables below show all of the settings
you can make with the serial-to-
parallel’s DIP switches to control certain
parameters. The tables also include the
matching settings you have to make in
your MS-DOS AUTOEXEC.BAT file or
with the Ports option of the Windows
Control Panel. The highlighted cells in
the tables indicate default settings for the
serial-to-parallel converter.
Baud rate
Baud rate
Baud rate
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64 Optional Accessory
Data Length
Switch 1
Data Length
DOS/Windows Setting
ON
8 bits
7 bits
8
7
OFF
Parity
Switch 2
Switch 5
Parity
DOS/Windows Setting
ON
OFF
OFF
ON or OFF
ON
None
Odd
N
O
E
OFF
Even
Protocol
Switch 3
Switch 4
Protocol
ON
ON
ON
OFF
ON
DTR
XON/XOFF
ETX/ACK
OFF
Baud Rate
Switch 6
Switch 7
OFF
Switch 8
Baud Rate
DOS/Windows Setting
OFF
OFF
OFF
OFF
ON
OFF
ON
150 bps
300 bps
150
300
OFF
ON
OFF
ON
600 bps
600
ON
1200 bps
2400 bps
4800 bps
9600 bps
19200 bps
1200
2400
4800
9600
19200
OFF
OFF
ON
OFF
ON
ON
ON
OFF
ON
ON
ON
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65
Appendix A: Troubleshooting
The appendix will provide help if you experience problems with your printer. It
tells you how to test the printer, how to check system software settings, and how
to adjust the vertical alignment. In addition, there is information on actions to
take for specific problems, and on the meanings of printer beep tones.
Warning!
The printer uses high voltage. Do not attempt any other repair or maintenance
except as expressly recommended in this appendix. Unauthorized repair and
maintenance not only exposes you to the danger of electrical shock, it also may
damage your printer and void your warranty.
Short test
Use the following procedure to test the printer to make sure that everything is
working correctly.
❏ Make sure that paper is loaded in the printer.
❏ Turn off the printer.
❏ While holding down the control panel’s ON LINE button, turn the printer
back on.
This test prints the version number of the software contained in the printer’s
ROM followed by the current EDS settings.
❏ To stop demo printing, turn the printer off.
Long test
Use the following procedure to test the printer to make sure that everything is
working correctly.
❏ Make sure that paper is loaded in the printer.
❏ Turn off the printer.
❏ While holding down the control panel’s LF button, turn the printer back on.
This test prints the title and seven lines of text, and then continues to print
the entire character set for each font and pitch available.
❏ To stop demo printing, turn the printer off.
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66 Troubleshooting
Note:
Test printing prints across the entire width of the carriage. Make sure that the
printer is loaded with the widest paper available in order to avoid damage to
the print head and platen.
Hexadecimal dump
This procedure prints in hexadecimal format all codes (character codes and
control codes) that are sent to the printer by the computer. The printer does not
execute any control codes (such as 0A - linefeed), it just prints them out. The
hexadecimal dump is useful when you are writing programs for printer control.
❏ Make sure that paper is loaded in the printer.
❏ Turn off the printer.
❏ While holding down the control panel’s FONT and MODE buttons, turn
the printer back on to enter the Hex Dump Mode.
❏ To exit the Hex Dump Mode, turn the printer off.
Adjusting the dot alignment
You may never have to use the procedure described in this section, but after you
have been using your printer for some time you may find that the dots of some
graphics do not align correctly. For example, what should look like:
may come out looking like one of the following:
or like this
This is caused when mechanical parts of the printer get out of alignment. This
happens only rarely and you may never experience it at all throughout the life
of the printer. If you do have problems, use the following procedure to correct it.
❏ Make sure that paper is loaded in the printer.
❏ Turn off the printer.
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67
❏ While holding down the control panel’s LF and ON LINE buttons, turn the
printer back on to enter the Dot Adjustment Mode.
The printer will print something like the following.
*** DOT ADJUSTMENT SETTING ***
DRAFT
0:
Note that the printer will feed the paper forward and back each time during
this operation so you can view the printout.
❏ If the three lines do not align properly, use FONT to move the middle line
to the left or MODE to move it to the right.
The above step performs alignment for DRAFT mode only. You must make
separate adjustments for the D-DENSITY/SPEED, D-DENSITY P-
GRAPHICS, NLQ, QUADRUPLE-DENSITY, NORMAL-DENSITY,
PLOTTER-GRAPHICS, CRT GRAPHICS-I, CRT GRAPHICS-II, and
DOUBLE-DENSITY modes as well.
❏ Press LF to change to another printing mode.
❏ Repeat the above steps for each printing mode, if necessary.
❏ After making changes to the adjustments, press ON LINE to exit the Dot
Adjustment Mode and register your adjustments.
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68 Troubleshooting
Troubleshooting guide
Use the following table to help track down the causes of problems and to determine the
best solution to deal with them.
Problem
Possible Cause
Recommended Action
The ON LINE indicator does
not light.
The printer is not receiving
power.
Check whether the power
cord is correctly plugged into
the power outlet.
Check whether the power
outlet is working by
unplugging the printer and
plugging in another device.
Printer sounds like it is
printing, but it is not.
The ribbon is jammed,
twisted, or not set correctly
between the print head and
the print head shield.
Make sure that the ribbon
cassette is installed
correctly.
Printing is weak.
The printer is not set up
correctly for the thickness of
paper you are using.
Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
The ribbon is worn out or
“used up.”
Replace the ribbon with a
new one.
Printer test works, but printer
will not print out data from
the attached computer.
The wrong emulation is
selected.
Check the emulation
selection and change it if
necessary. See page 25.
Your application program’s or
system software’s printer
selection is wrong.
Check the printer selection
of your application software.
The computer’s system
software is not set up
properly for the printer or for
the port you are using.
Check the system software
settings. Check the settings
for LPT1, COM 1, or COM 2
if you are using the SPC-8K
Serial Interface.
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69
Problem
Possible Cause
Recommended Action
Printer test works, but printer
will not print out data from
the attached computer.
The interface cable is
connected incorrectly or
damaged.
Check to make sure that the
printer interface cable is
connected correctly. If it is,
try a different cable.
Printer does not feed paper
properly.
Jamming paper.
Remove all paper from the
printer and then reload it.
The printer is not set up
correctly for the thickness of
paper being used.
Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
Line spacing is incorrect.
Jamming paper.
Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
The line spacing or leading
selected in your application
program is wrong.
Choose a different line
spacing or leading setting
from your application.
Auto line feed with carriage
return is enabled.
Use the EDS Mode or the
User Setup Utility to disable
auto line feed with carriage
return (page 26).
Lines print over each other.
Auto line feed with carriage
return is disabled.
Use the EDS Mode or the
User Setup Utility to enable
auto line feed with carriage
return (page 26).
Jamming paper.
Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
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70 Troubleshooting
Problem
Possible Cause
Recommended Action
Incorrect number of lines are
printed on the page.
Auto line feed with carriage
return is enabled.
Use the EDS Mode or the
User Setup Utility to disable
auto line feed with carriage
return (page 26).
The line spacing or leading
selected by your application
program is wrong.
Choose a different line
spacing or leading setting
from your application.
Dot adjustment is not
correct.
See “Adjusting the dot
alignment” on page 66.
Text and graphics are
malformed.
The ribbon is worn out or
“used up.”
Replace the ribbon with a
new one.
The printer is not set up
correctly for the thickness of
paper being used.
Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
Print quality is poor.
The print head is damaged.
Return the printer to your
dealer for repair.
Forms are smudged.
Printing is too dark.
The printer is not set up
correctly for the thickness of
paper being used.
Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
The ribbon is jammed,
twisted, or not set correctly
between the print head and
the print head shield.
Make sure that the ribbon
cassette is installed
correctly. See “Installing the
ribbon cassette” on page 5.
Print head shield is damaged
or missing.
Return it to your dealer for
repair.
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71
Problem
Possible Cause
Recommended Action
Printer case is hot.
The printer’s air vents are
blocked or obstructed.
Switch off the printer and let
it cool. Check the air vents
on the bottom of the printer
to see if they are blocked.
Remove the obstruction if
possible. If the problem
persists, return the printer to
your dealer for repair.
Printer makes excessive
noise.
The front cover is removed.
The printer is vibrating.
Replace the front cover.
Move any objects that are
touching the printer.
Make sure that the printer is
on a level steady surface.
Printer prints past the edge
of the paper.
Incorrect margin settings
are selected by your
application program.
Choose different margin
settings from your
application program.
The paper guide is not
positioned correctly.
Remove the paper and
adjust the position of the
paper guide. Reload the
paper and try printing again.
The ribbon is jammed,
causing the print head to
jam.
Make sure that the ribbon
cassette is installed
correctly. See “Installing the
ribbon cassette” on page 5.
Paper is jamming, causing
the print head to jam.
Remove all paper from the
printer and reload it. Try
printing again.
Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
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72 Troubleshooting
Problem
Possible Cause
Recommended Action
Left margin moves to the
right during printing.
The paper is not loaded
correctly, causing the print
head to jam.
Remove all paper from the
printer and reload it. Try
printing again.
The ribbon cassette is not
installed correctly, causing
the print head to jam.
Make sure that the ribbon
cassette is installed
correctly. See “Installing the
ribbon cassette” on page 5.
The printer is not set up
correctly for the thickness of
paper being used.
Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
Inappropriate settings are
selected by your application
program.
Choose different settings in
your application.
Static electricity caused by
interference from nearby
electrical devices or by low-
level humidity is affecting
printer operation.
Make sure that the printer is
not too close to any devices
with electric motors or that
raise the humidity level.
Some characters are printed
incorrectly.
The wrong emulation is
selected.
Check the emulation
selection and change it if
necessary. See page 25.
The wrong character table,
code page, or international
character set is selected.
Use the EDS Mode or the
User Setup Utility to select
the correct character table,
code page, or international
character set (page 28).
Static electricity caused by
interference from nearby
electrical devices or by low-
level humidity is affecting
printer operation.
Make sure that the printer is
not too close to any devices
with electric motors or that
raise the humidity level.
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73
Problem
Possible Cause
Recommended Action
Some characters are printed
incorrectly.
Inappropriate settings are
selected by your application
program.
Choose different settings in
your application.
Wires are missing from the
print head.
Return the printer to your
dealer for repair.
Printer behaves erratically.
Printing suddenly stops.
The interface cable is
connected incorrectly or
damaged.
Check to make sure that the
printer interface cable is
connected correctly. If it is,
try a different cable.
Static electricity caused by
interference from nearby
electrical devices or by low-
level humidity is affecting
printer operation.
Make sure that the printer is
not too close to any devices
with electric motors or that
raise the humidity level.
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74 Troubleshooting
Checking system software settings in Windows
Whenever you have problems printing from a Windows application, you should
check the following four things:
✓ Is the printer you are using set as the default printer?
✓ Is the drive setup correctly?
✓ Is the printer you are using correctly selected in your application?
✓ Is the correct port selected?
You should also refer to your Microsoft Windows User’s Guide for other
information that might be helpful. If you still experience problems, consult your
software dealer.
To check the default printer selection
❏ Double-click the Control Panel icon in the Main window.
❏ Double-click the Printers icon.
❏ Check to see that the name of your Star printer is the default printer. If it is
not, double-click on the name of your printer in the list of installed printers.
❏ Click on Close to return to the Control Panel window.
To check the Driver Setup
❏ Double-click the Control Panel icon in the Main window.
❏ Double-click the Printers icon.
❏ Double-click on the name of your Star printer in the list of installed
printers.
❏ Click on Setup.
❏ Check resolution, paper source, etc.
❏ Click OK.
❏ Click on Close to return to the Control Panel window.
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75
To check the application printer selection
❏ Select Print from the application’s File menu, and a window appears listing
available printers.
❏ Check to see that the name of your Star printer is selected. If it is not, select
it and try printing from your application again.
To check the port
❏ Double-click the Control Panel icon in the Main window.
❏ Double-click the Printers icon.
❏ Double-click on the name of your Star printer in the list of installed
printers.
❏ Click on Connect.
❏ Make sure that your printer cable is connected to the port highlighted in the
list of ports.
If you are using a parallel cable, you will probably be using LPT1. If you are
using the optional serial-to-parallel interface converter, you should be using
COM1 or COM2. Click on the correct port name.
❏ Click OK.
❏ Click on Close to return to the Control Panel window.
Checking system software settings in MS-DOS
If you are using a parallel cable and cannot print a text file using the MS-DOS
PRINT command, you may have a problem with your AUTOEXEC.BAT file.
Open the file and look for the following line:
MODE LPT1:=COM1 or MODE LPT1:=COM2
These lines indicate you are using a serial cable connection, and so you should
delete them, save the AUTOEXEC.BAT file, reboot and try printing again.
Of course, if you are having problems printing with the optional serial-to-
parallel converter, you should conversely check to make sure that one of the
above lines is included in your AUTOEXEC.BAT file. The file must also
contain information on parameter settings. For details, see the user’s manual
that comes with the optional Serial-to-Parallel Interface Converter.
If the above is not the problem or if you make the above changes and still
experience problems printing using the MS-DOS PRINT command, refer to
your MS-DOS Users’ Guide or consult your software dealer.
If you are successful in printing using the MS-DOS PRINT command but
cannot print from an application, check to see what printer driver is selected in
the application. See “Setting up for printing with MS-DOS” on page 55. If this
does not help, consult your software dealer.
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76
Appendix B: Specifications
Printing System
Printing Speed
Serial Impact Dot-Matrix
Pitch
Pica (10 cpi)
Draft (cps/dpi)
225/120H
NLQ (cps/dpi)
56/240H
Elite (12 cpi)
Condensed pica (17 cpi)
Condensed elite (20 cpi)
H: half-dot
270/120H
191/240H
225/240H
67/240H
95/240H
112/240H
Print Direction
Print Head
Draft:
Bi-directional logic seeking
NLQ:
Uni-directional/bi-directional logic seeking (selectable)
Bit-Image:
Uni-directional/bi-directional logic seeking (selectable)
9
Number of pins:
Life:
200 million dots/pin (adjustment lever position 1 to 3)
100 million dots/pin (adjustment lever position 4 to 8)
Line Spacing
1/6”, 1/8”
7/72”, n/72”, n/216”: software
Character Matrix
Pitch
Draft
NLQ
Pica (10 cpi)
9
×
×
×
×
11H
18
×
×
×
×
23H
Elite (12 cpi)
9
9
9
9H
18
18
18
19H
12H
10H
Condensed pica (17 cpi)
Condensed elite (20 cpi)
H: half-dot
11H
9H
Environment
Paper
Operating temperature:
Storage temperature:
Operating humidity:
Storage humidity:
Cut-sheet
41
°
F to 95
°
F (5
°
C to 35
°C)
–22
°
F to 149
°
F (–30
°
C to 65°C)
30% to 80% (noncondensing)
20% to 90% (noncondensing)
Paper width:
5.5
″
″
to 12
to 11
″
″
/ 140 to 305 mm
/ 140 to 280 mm
Paper length:
5.5
Paper weight (1-ply):
Multi-part:
14 to 42 lbs / 52 to 156 g/m2 / 45 to 135 kg
11 to 14 lbs / 40 to 52 g/m2 / 34 to 45 kg; pressure
sensitive paper
Total thickness: 0.020”/0.5mm
Original + 6
Copies:
Fanfold
Paper width:
Paper weight (1-ply):
Multi-part:
4.5″ to 12″ / 114 to 305mm
14 to 22 lbs / 52 to 82 g/m2 / 45 to 70 kg
11 to 14 lbs / 40 to 52 g/m2 / 34 to 45 kg; pressure
sensitive paper
Total thickness: 0.02” / 0.5mm
Original + 6
Copies:
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77
Labels
Backing sheet:
4.5″ to 12″ / 114 to 305 mm
Thickness:
Backing sheet
Total thickness
0.0028
0.0075
″
″
to 0.0035
/ 0.19 mm max.
″
/ 0.07 to 0.09 mm
Envelope
#10
9.4″ × 4.1
″
/ 240
× 104 mm
Emulation
Interface
Standard Mode: EPSON ESC/P (9-pin)
IBM Mode: Proprinter III
Standard:
Centronics parallel
RS-232C serial
Option:
Ribbon Type
On-carriage, dedicated
Fabric monochrome ribbon (Black only)
Z9HD: Standard type
LZ9:
Long life type (option)
Ribbon Life
Z9HD: 2 million characters (ASCII draft)
LZ9:
4 million characters (ASCII draft)
Dimensions and Weight
Width:
Depth:
Height:
Weight:
20.67
″
″
/ 525 mm
/ 370 mm
14.57
9.06
″
/ 230 mm
16.1 lbs. / 7.3 kg
Power Supply
120V AC +10%/–17%, 230V AC
purchase)
+14%/–13%; 50/60Hz (depending on country of
Power Consumption
10W during stand-by
31W during ASCII draft printing
Options
SPC-8K Serial-To-Parallel Converter
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78
Appendix C: Interface Pin Outs
Parallel Interface
Pin
Name
Function
1
2
STROBE
DATA0
DATA1
DATA2
DATA3
DATA4
DATA5
DATA6
DATA7
ACK
Goes low for 0.5µs when active.
These signals represent information for the 1st through 8th bit of parallel data,
respectively. Each signal is HIGH when data is logical 1, and LOW when logical
0.
≥
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19 - 30
31
32
33
34 - 35
36
10µs low to acknowledge receipt of data.
BUSY
Printer sets line low when ready to receive data.
High when paper runs out.
High when printer is on-line.
Printer ignores this signal.
Not used.
PAPER
SELECT
AFXT
SIGNAL GND
CHASSIS
+5V
Signal ground
Chassis ground (isolated from signal ground)
+5V DC output from printer
Twisted pair ground return
Printer is reset when this signal goes low.
Low when printing cannot continue due to error.
External ground
GND
RESET
ERROR
EXT GND
Not used
SELECT IN
Printer ignores this signal.
Optional Serial Interface
Pin
Name
Function
1
GND
TXD
RXD
RTS
CTS
Printer chassis ground
2
Data from printer
3
Data to printer
4
5
Always space
Space when computer is ready to send data. Printer ignores this signal.
6
Not used.
7
GND
RCH
DTR
Signal ground
8 - 10
11
Not used.
Printer sets line to space when ready to receive data. Same signal as Pin 20.
12 - 19
20
Not used.
Printer sets line to space when ready to receive data.
Not used.
21 - 25
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79
Appendix D: Character Sets
Standard Italic Character Set
International Character Set
The character codes shown in the table are hexadecimal.
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80 Character Sets
IBM Character Set #2
Code Page #437 (IBM-PC)
Character Set #1
Other characters are the same as those for Character Set #2.
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81
IBM Special Character Set
The following characters can be printed
using the <ESC> ^ command.
Code Page #850
Multi-lingual
Other characters are the same as those for
Code Page #437.
Code Page #860
Portuguese
Code Page #861
Icelandic
Other characters are the same as those for Other characters are the same as those for
Code Page #437.
Code Page #437.
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82 Character Sets
Code Page #863
Canadian French
Code Page #865
Nordic
Other characters are the same as those for Other characters are the same as those for
Code Page #437.
Code Page #437.
Code Page #3840
Code Page #866
IBM-Russian
Russian
Other characters are the same as those for
Code Page #437.
Other characters are the same as those for
Code Page #437.
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83
Code Page #3843
Polish
Other characters are the same as those for
Code Page #437.
Code Page #3841
Gost-Russian
Other characters are the same as those for
Code Page #437.
Code Page #3845
Code Page #3844
CS2
Other characters are the same as those for
Code Page #437.
Hungarian
Other characters are the same as those for
Code Page #437.
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84 Character Sets
Code Page #3847
Code Page #3846
Turkish
Other characters are the same as those for
Code Page #437.
Brazil-ABNT
Other characters are the same as those for
Code Page #437.
Code Page #3848
Brazil-ABICOMP
The other characters are the same as in
code page #437.
Code Page #852
Latin-2
Other characters are the same as those for
Code Page #437.
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85
Code Page #1001
Arabic
Other characters are the same as those for Code Page #437.
Code Page #737
Greek
Code Page #851
Greek
Other characters are the same as those for Other characters are the same as those for
Code Page #437.
Code Page #437.
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86 Character Sets
Code Page #928
Code Page #869
Greek
Greek
Other characters are the same as those for
Code Page #437.
Other characters are the same as those for
Code Page #437.
Code Page #772
Code Page #2001
Lithuanian
Lithuanian-KBL
Other characters are the same as those for
Code Page #437.
Other characters are the same as those for
Code Page #437.
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87
Code Page #3001
Estonian1
Other characters are the same as those for
Code Page #437.
Code Page #774
Lithuanian
Other characters are the same as those for
Code Page #437.
Code Page #3011
Latvian1
Other characters are the same as those for
Code Page #437.
Code Page #3002
Estonian2
Other characters are the same as those for
Code Page #437.
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88 Character Sets
Code Page #3021
Code Page #3012
Latvian2
Other characters are the same as those for
Code Page #437.
Bulgarian
Other characters are the same as those for
Code Page #437.
Code Page #3041
Maltese
Other characters are the same as those for
Code Page #437.
Code Page #3031
Hebrew
Other characters are the same as those for
Code Page #437.
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89
Appendix E: Printer Control Codes
This appendix lists the printer’s control commands. It gives the name of each control
command, along with the applicable emulation mode (Standard, IBM, or Both), and the
applicable ASCII code.
Font and Character Set Control Commands
Description
Mode
ASCII Code
Select italic
STD
STD
Both
Both
IBM
IBM
IBM
IBM
IBM
IBM
IBM
IBM
IBM
IBM
STD
Both
IBM
IBM
STD
STD
STD
STD
ESC 4
ESC 5
ESC 6
ESC 7
Cancel italic
Select Character Set #2
Select Character Set #1
Select Draft resident font
ESC I00H
ESC I01H
ESC I02H
ESC I03H
ESC I04H
ESC I05H
ESC I06H
ESC I07H
ESC I0BH
ESC I0FH
ESC Rn
Select 12 CPI Draft resident font
Select NLQ resident font
Select Draft resident font
Select Draft download font
Select 12 CPI Draft download font
Select Draft double-strike download font
Select NLQ download font
Select NLQ italic resident font
Select NLQ italic download font
Select international character set
Set Code Page
ESC [T
Print characters from all character chart
Print one character from all character chart
Select NLQ font
ESC \n1 n2
ESC ^n
ESC kn
Assign character table
ESC (t
Select character table
ESC tn
Select /cancel NLQ print mode
ESC xn
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90 Printer Control Codes
Print Pitch Control Commands
Description
Mode
ASCII Code
Select condensed print
Same as SI
Both
STD
Both
STD
STD
IBM
SI
ESC SI
SO
Select one line expanded print
Same as SO
ESC SO
DC2
Cancel condensed print
Set print pitch to pica
Cancel one-line expanded print
Set print pitch to elite
Set print pitch to elite
Set print pitch to pica
Cancel proportional print
Select proportional print
Cancel expanded print
Select expanded print
Cancel proportional print
Select proportional print
DC2
Both
IBM
DC4
ESC :
ESC M
ESC P
ESC P00H
ESC P01H
ESC W0
ESC W1
ESC p0
ESC p1
STD
STD
IBM
IBM
Both
Both
STD
STD
Top/Bottom Margin and Vertical Tab Commands
Description
Mode
ASCII Code
Advance paper to next vertical tab position
Select VFU channels
Both
STD
Both
Both
Both
IBM
VT
ESC /n
Set vertical tab positions
Set bottom margin
ESC Bn…NULL
ESC Nn
Cancel bottom margin
ESC O
Set all tabs to power on defaults
Set VFU in a channel
ESC R
STD
ESC bnm…NULL
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Special Print Mode Commands
Description
Mode
ASCII Code
Set master print mode
Cancel underlining
STD
Both
Both
Both
Both
Both
Both
Both
Both
Both
IBM
ESC!
ESC-0
ESC-1
ESC E
ESC F
ESC G
ESC H
Select underlining
Select emphasized print
Cancel emphasized print
Select double-strike print
Cancel double-strike print
Select superscripts
ESC S0
ESC S1
ESC T
Select subscripts
Cancel super/subscripts
Cancel upperlining
ESC _0
ESC _1
Select upperlining
IBM
Bit Image Graphic Commands
Description
Mode
ASCII Code
Select bit image mode
STD
STD
Both
Both
Both
Both
STD
ESC *m n1 n2
ESC ? n1 n2
ESC K n1 n2
ESC L n1 n2
ESC Y n1 n2
ESC Z n1 n2
ESC ^ n0 n1 n2
Redefine bit image mode
8-pin single-density bit image
8-pin double-density bit image
8-pin double-density bit image, double-speed
8-pin quadruple density bit image
9-pin bit image mode
Form Feed and Related Commands
Description
Mode
ASCII Code
Advance paper to top of next page (form feed)
Return to top line of current page
Both
STD
IBM
FF
ESC FF
ESC 4
Set top of form to current position
Set page length to
Set page length to
n
n
inches
lines
Both
Both
ESC C 00H n
ESC Cn
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92 Printer Control Codes
Line Spacing Commands
Description
Mode
ASCII Code
Advance paper one line (line feed)
Reverse paper one line
Both
STD
Both
IBM
STD
IBM
Both
STD
IBM
Both
IBM
STD
LF
ESC LF
ESC 0
Set line spacing to 1/8
″
Set line spacing to 7/72
″
ESC 1
Set line spacing to 1/6
Execute ESC A
″
ESC 2
ESC 2
Set line spacing to
Set line spacing to
n
/216
/72
/72
″
ESC 3n
ESC An
ESC An
ESC Jn
ESC ]
n
″
Define line spacing to
One time feed of /216
Reverse line feed
One time reverse feed of
n
″
n
″
n
/216
″
ESC jn
Download Character Commands
Description
Mode
ASCII Code
Cancel download character set
Select download character set
STD
STD
STD
STD
IBM
ESC %0
ESC %1
Define download characters in RAM
Copy standard ROM font into RAM
Define download characters in RAM
ESC &00H
ESC :00H n 00H
ESC =
Horizontal Print Position Control Commands
Description
Mode
ASCII Code
Move print head to next horizontal tab position
Return print head to left margin (carriage return)
Move print head to absolute horizontal position
Both
Both
STD
STD
IBM
IBM
Both
STD
IBM
HT
CR
ESC $n1 n2
ESC SPn
ESC 5 00H
ESC 5 01H
ESC Dn…NULL
ESC Qn
Add
n
dot spaces between characters
Cancel automatic line feed
Select automatic line feed
Set horizontal tab positions
Set right margin
Set left and right margins
ESC X n1 n2
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93
Horizontal Print Position Control Commands (Continued)
Description
Mode
ASCII Code
Move print head to specified horizontal position
STD
STD
STD
ESC \ n1 n2
Justification
ESC an
Set left margin
ESC ln
Other Commands
Description
Mode
ASCII Code
Sound printer bell
Both
Both
Both
STD
Both
STD
STD
STD
STD
STD
STD
STD
STD
STD
IBM
BEL
Move printer head back one space (backspace)
Set printer on line
BS
DC1
Set printer off line
DC3
Cancel line in print buffer
Delete last character sent
ASF control
CAN
DEL
ESC EMn
ESC #
ESC <
ESC =
ESC >
ESC 8
ESC 9
ESC @
ESC Q03H
ESC U0
ESC U1
ESC hn
ESC j
ESC [@
ESC [K
ESC w0
ESC w1
Cancel MSB control
One-line uni-directional printing
Set MSB to logical 0
Set MSB to logical 1
Disable paper out detect
Enable paper out detect
Initialize printer
Deselect printer
Cancel uni-directional printing
Select uni-directional printing
Select double or quadruple size
Stop printing
Both
Both
STD
IBM
Control character height, width, line spacing
Set initial condition
IBM
IBM
Cancel double-high mode
Select double-high mode
STD
STD
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94
Appendix F: Glossary
adjustment lever Controls the darkness of the printing by adjusting for the thickness
of the paper you are printing on.
Centronics cable Parallel cable normally used to connect the printer to the computer.
control code
A numeric code that instructs the printer to perform an operation.
For example, the computer sends the printer a form feed control
code (12) to tell it to eject the current page.
Electronic DIP
Printer settings that take effect when you switch on the printer.
Switch settings You can change these settings using the control panel.
emulation
Ability of one printer to act like (emulate) another type of printer.
hexadecimal
dump
Printout of all character codes and control codes as they are
received by the printer, along with their hexadecimal values.
multi-part forms Forms that consist of more than one sheet. This printer can print on
forms that have up to seven sheets.
NLQ fon
off-line
Near letter-quality font.
Printer mode in which the printer will not accept data or continue
printing.
on-line
Printer mode in which the printer is ready to print.
paper parking
Moving fanfold paper into a position that allows printing of cut-
sheets without removing the fanfold paper from the printer.
print head
The component of the printer that transfers the image to the paper.
Mode that reduces printing noise. Also reduces printing speed.
Quiet mode
release lever
Releases the paper. This lever must be in the cut-sheet position for
cut-sheet paper and in the fanfold position for fanfold paper.
serial-to-parallel Option that makes it possible to connect the printer to a computer
interface converter via a serial interface instead of the standard Centronics parallel
interface.
tear-off function Function that moves fanfold paper to a position where it can be
torn off.
tractors
Mechanisms that control the movement of fanfold paper.
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95
Appendix G: Control Panel Operation Guide
BANK
A
SW
1
ROMAN
POWER
DRAFT
QUIET
B
C
D
E
F
2
3
4
5
SANSERIF
COURIER
PRESTIGE
ORATOR
6
MICRO FEED
QUIET
FONT
MODE
LF
ON LINE
FF
Hex-Dump
Long test
Short test
Dot-adjust mode
EDS mode
POWER-ON
ON-LINE
Quiet
Font
Tear off Set/Eject/Park Off-Line
Mode
LF/Set
On-Line
Panel macro
Form feed
Backward
Set TOF
Forward
Micro feed
Buffer clear and All reset
Auto loading position change mode
OFF-LINE
Bank
Left
Switch
On/Off
Exit
Print
EDS MODE
Right
Next
Exit
DOT ADJUSTMENT MODE
Paper
Backward
Foward
Cancel
Loading
Set
Save
Factory settings
AUTO LOADING POSITION CHANGE MODE
Note:
A dot means press and hold and an arrow means to just press. A dot and arrow
tied together means hold one while pressing the other.
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Multi-lingual 81
Nordic 82
A
application printer selection
checking 75
auto LF with CR 26
auto load position
changing 20
auto tear-off 26
Polish 83
Portuguese 81
Russian 82
Turkish 84
connecting
to your computer 15
cut-sheet paper
AUTOEXEC.BAT 75
ejecting 18
manual feeding 59
specifications 56
B
bidirectional printing 26
D
C
default printer 48
cable
default printer selection
checking 74
parallel 15
port connection 75
dot alignment 37, 66
download buffer 25
carton contents 2
Character Set
IBM #1 80
IBM #2 80
E
IBM Special 81
international 79
standard italic 79
EDS Mode
default settings 23
definition 23
entering 23
character sets
tables 79
character table 25
exiting 25
printing settings 25
settings 25
Code Page
using 23
Brazil-ABICOMP 84
Brazil-ABNT 84
Canadian French 82
CS2 83
eject 18
Electronic DIP Switches 23
emulation 25
Gost-Russian 83
Greek 85, 86
Hungarian 83
IBM-Russian 82
Icelandic 81
F
fanfold paper
automatic feeding 59
form feed 18
Latin-2 84
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loading 9
Microsoft Windows
setting up for 40
MS-DOS
parking 14, 18
perforations 13
printing on 13
specifications 56
tear-off function 14, 19
unparking 14
setting up for printing 55
system software settings 75
O
fonts
off-line
switching to 17
ON-LINE
selecting in Windows 45
selecting a font 20
form feed 18
front cover
opening 5
indicator 17
switching to 17
P
paper
G
glossary 94
graphics direction 26
fanfold 13, 56
handling 56
letterhead 61
loading 18
H
micro feed 19
hexadecimal dump 66
recommended print area 13
selecting 56
I
setting top of form 19
thickness adjustment 57
input buffer 25
interface converter 2
paper jams 61
interface pin outs
paper out detector 26
platen knob
installing 4
optional serial interface 78
parallel interface 78
port
L
checking 75
parallel 15
line feed 18
line spacing 26
print mode 27
print mode setting 19
print pitch 27
printing
M
macro 21
getting ready 42
Windows 43
micro feed 19
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problems
T
causes and solutions 68
dark printing 70
tear-off function 14, 19
test print 8
top of form
setting 19
troubleshooting 65
guide 68
TrueType fonts
installing 44
erratic operation 73
excessive noise 71
hot printer case 71
incorrect characters 72, 73
left margin movement 72
line spacing 69
malformed graphics 70
no printing 68
overprinting lines 69
paper feed 69
U
unidirectional printing 26
unpacking 2
User Setup Utility
default settings 39
exiting 39
power supply 68
print quality 70
printing past paper edge 71
smudged forms 70
sudden stoppage 73
weak printing 68
Help menu 39
importing setup data 39
installing 34
wrong number of lines 70
Q
starting 35
Quiet Print Mode 27
selecting 20
W
Windows 3.1
default printer 43
getting ready to print 42
selecting fonts 45
setting up for 40
R
RAM usage 25
ribbon cartridge
installing 5
Windows 95
removing 7
taking up slack in 6
Preparing to print 49
installing fonts 52
Setting up 46
S
setup
Z
printer 1
driver setup checking 74
zero style 27
specifications 76
system software settings
Windows 74
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Custom er service inform ation
If you experience any technical difficulties with your Star printer, please refer to Appendix A
How to deal with printing problems. This chapter describes easy methods to diagnose and
resolve some of the problems that you may encounter.
For further technical support, you should first contact your Authorized Star Dealer. If you
require additional support, Star Micronics offers a wide variety of technical support services.
Please use one of the telephone numbers listed below, depending on the country in which your
Star printer was purchased.
Star Micronics Technical Hotline:
North America:
United Kingdom:
Hong Kong:
Australia:
New Zealand:
1-908-572-3300
44-1277-232036
852-2795-2335
61-2-748-4300
64-9-570-1470
Star Micronics FaxBack (Document Retrieval) System:
Requires access to a facsimile machine or board with receive capability
North America:
1-908-572-4004
Star Micronics Bulletin Board Service:
Requires a computer modem
North America:
United Kingdom:
France:
1-908-572-5010
44-1494-461395
33-1-305807
Germany:
Netherlands:
Australia and New Zealand:
49-69-780929
31-73-424485
61-2-748-2960
Custom er response
Star Micronics Co., Ltd. invites your suggestions and comments on your printer and this man-
ual. Please address your correspondence to Attn: Product Manager
Worldwide Headquarters
STAR MICRONICS CO., LTD.
536 Nanatsushinya, Shimizu,
Shizuoka, 424, Japan
North and South America Markets
STAR MICRONICS AMERICA, INC.
70- D Ethel Road West
Australian Market
STAR MICRONICS PTY. LTD.
Unit A/107-115 Asquith Street,
Silverwater, NSW 2141
Australia
New Zealand Market
STAR MICRONICS (N.Z.) LTD.
64 Lunn Ave. Mount Wellington
P.O. Box 6255, Wellesley St.,
Auckland, New Zealand.
Piscataway, NJ 08854-5950
European Market
STAR MICRONICS DEUTSCHLAND
GMBH
Westerbachstraße 59
D-60489 Frankfurt
F.R. of Germany
Asian Market
STAR MICRONICS ASIA LTD.
18/F Tower 2, Enterprise Square
9 Sheung Yuet Road, Kowloon Bay, HONG
KONG
U.K. Market
STAR MICRONICS U.K. LTD.
Star House
Peregrine Business Park
Gomm Road, High Wycombe
Bucks. HP13 7DL, U.K.
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