2-9773
25-Channel CordlessTelephone with
Caller ID Use & Care Guide
1
2
3
4
5
6
7
8
9
0
PHONE NO.
Southwestern Bell
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TABLE OF CONTENTS
STORING NAMES AND NUMBERS ....... 16
INSERTING A PAUSE IN THE DIALING
SEQUENCE ................................. 17
CHANGING A STORED NUMBER ...... 18
DIALING A STORED NUMBER ......... 18
CHAIN DIALING FROM MEMORY ..... 18
REVIEWING AND DELETING STORED
NUMBERS ............................... 19
VERY IMPORTANT PERSON (VIP) FEATURE
19
STORING A VIP NUMBER IN MEMORY 19
CALLING A VIP NUMBER ............... 19
REMOVING A VIP NUMBER ............ 20
ERASING ALL VIP NUMBERS .......... 20
VOICE MESSAGING .......................... 21
BATTERY SAFETY PRECAUTIONS ............ 22
GENERAL PRODUCT CARE .................... 22
MESSAGE INDICATORS ......................... 23
TROUBLESHOOTING TIPS ....................... 24
CALLER ID..................................... 24
CALL WAITING ................................ 24
TELEPHONE .................................... 24
BATTERY ........................................ 26
CALLER ID/CALL WAITING/VOICE
MESSAGING ............................... 27
CAUSES OF POOR RECEPTION ............... 27
SERVICE ............................................ 27
ACCESSORY ORDER FORM ................... 28
INDEX ............................................... 29
LIMITED WARRANTY ............................ 31
FCC REGISTRATION INFORMATION ....... 2
HEARING AID COMPATIBILITY ............... 2
INTERFERENCE INFORMATION ............... 2
INTRODUCTION ..................................... 4
CALLER ID ..................................... 4
CALL WAITING ................................ 4
CALLER ID WITH CALL WAITING .......... 4
VOICE MESSAGING .......................... 4
HANDSET SOUND SIGNALS ................ 5
INSTALLATION AND SETUP....................... 6
MODULAR JACK REQUIREMENTS ...... 6
DESKTOP INSTALLATION ...................... 7
WALL MOUNT INSTALLATION .............. 8
INSTALLING THE BATTERY ........................ 9
TO REPLACE THE BATTERY .................... 9
TELEPHONE SETUP .............................. 10
SETTING AREA CODE FOR CALLER ID . 10
TELEPHONE OPERATION ........................ 11
RECEIVING A CALL ............................11
MAKING A CALL .............................. 11
PHONE LIGHT ................................11
REDIAL ........................................11
FLASH BUTTON ................................11
CHANNEL BUTTON ...........................11
TEMPORARYT ONE ........................... 12
PAGING THE HANDSET...................... 12
RINGER SWITCH .............................. 12
VOLUME SWITCH ............................ 12
CALLER ID OPERATION ........................ 13
RECEIVING AND STORING CALLS ........ 13
REVIEWING MESSAGES .................... 14
MESSAGE ERRORS .......................... 14
DIALING A CALLER ID NUMBER ......... 15
DELETING CALLER ID RECORDS ......... 15
SPECIAL FEATURES .............................. 16
CALL WAITING WITH CALLER ID ........ 16
CAUTION
RISK OF ELECTRIC SHOCK
RISK OF ELECTRIC SHOCK
DO NOT OPEN
DO NOT OPEN
THE LIGHTNING
CAUTION: TO REDUCE TTHHEE EXCLAMATIO
THE LIGHTNING
CAUTION: TO REDUCE TTHHEE EXCLAMATIO
FLASH AND ARROW-
RISK OF ELECTRIC SHOCPKO,INT WITHIN TH
FLASH AND ARROW-
RISK OF ELECTRIC SHOCPKO,INT WITHIN TH
HEAD WITHIN THE
DO NOT REMOVE COVETRR I A N G L E I S
A
A
HEAD WITHIN THE
DO NOT REMOVE COVETRR I A N G L E I S
TRIANGLE IS
A
WARNING
(OR BACK). NO USER-
SIG
TRIANGLE IS
A
WARNING
(OR BACK). NO USER-
SIG
WARNING SIGN
SERVICEABLE PARTS IN-
WARNING SIGN
ALERTING YOU
ALERTING YOU
O
O
SERVICEABLE PARTS IN-
ALERTING YOU OF
I
M
P
O
R
T
A
N
N
T
T
SIDE. REFER SERVICING
ALERTING YOU OF
SIDE. REFER SERVICING
I
M
P
O
R
T
A
WARNING:TTOO PPRREEVVEENNTT FFIIRREE
" D A N G E R O U S
I N S T R U C T I O N S
TO QUALIFIED SERVICE
TO QUALIFIED SERVICE
" D A N G E R O U S
I N S T R U C T I O N S
VOLTAGE" INSIDE
A C C O M PA N Y I N
A C C O M PA N Y I N
PERSONNEL.
VOLTAGE" INSIDE
PERSONNEL.
OR ELECTRICAL SHOCK HAZARD,
OR ELECTRICAL SHOCK HAZARD,
THE PRODUCT.
THE PRODUCT.
T H E P R O D U C T
T H E P R O D U C T
DO NOT EXPOSE THIS PRODUCT
DO NOT EXPOSE THIS PRODUCT
SEE MARKING ON BOTTOM / BACK OF PRODUCT
SEE MARKING ON BOTTOM / BACK OF PRODUCT
TO RAIN OR MOISTURE.
TO RAIN OR MOISTURE.
3
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INTRODUCTION
Your Southwestern Bell 2-9773 cordless phone is designed to give you
flexibility in use and high quality performance.You can use this phone
with basic telephone service, but it fully functions when equipped with the
following features:
CALLER ID
This feature allows you to see the number or name and number of
the person calling before you answer the phone.
CALL WAITING
This feature allows you to answer incoming calls while you are
talking on the phone.
CALLER ID WITH CALL WAITING
Also known asType II Caller ID, this feature allows you to see the
name and number of a call that beep in while you are talking on
the phone with someone else.
VERY IMPORTANT: The Caller ID with Call Waiting feature of this
phone is totally dependent upon your phone company's capabilities.
You may subscribe to one service or the other, or even to both, and
this phone will function properly.
But to take advantage of the Caller ID with Call Waiting feature, you
must call your local phone company and tell the representative that
you have a Caller ID/Call Waiting device that integrates the two
services, regardless of whether or not you already subscribe to one or
both services independently.
The phone companies that do have the ability to integrate Call
Waiting and Caller ID must program your telephone line for the
feature to work.
VOICE MESSAGING
This features, which requires a subscription from the telephone
company, allows callers to leave messages while you are talking
on the phone.
4
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VERY IMPORTANT: To fully take advantage of this phone's features, you must
subscribe to Caller ID, Call Waiting and Voice Message services from your
telephone company.
LCD (page 13)
CALL
VIP
DELETE
ENTER
DELETE (page 15, 19, 20)
CALL BACK (page 15, 20)
PHONE
VIP (page 19-20)
ENTER (page 10, 14, 16, 19, )
PHONE (page 11, 18)
ABC
DEF
1
3
2
number
buttons
GHI
MNO
JKL
4
6
5
TUV
WXYZ
PQRS
7
9
8
TONE
DIAL 1+ (page 15, 20)
REDIAL (page 11)
OPER
TONE (page 12)
FLASH (page 11)
0
#
*
CHANNEL (page 11)
MEMORY (page 16-19)
HANDSET SOUND SIGNALS
Signal
Meaning
Three long beeps
Page signal
A long warbling tone (with ringer on)
Four short beeps
Signals an incoming call
Out of range warning
5
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INSTALLATION AND SETUP
Make sure your package includes the items shown here.
Short telephone line cord
CHARGE
IN USE
AC power supply
DELETE
ENTER
CALL
VIP
PHONE
ABC
PAGE / FIND
DEF
GHI
JKL
TUV
MNO
PQRS
TONE
WXYZ
OPER
#
Handset
Base
wall mount bracket
Telephone line cord
NOTE: Use only the Thomson 5-2385 power supply that came with this unit.
Using other adapters may damage the unit.
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If such interference continues, move the
cordless telephone farther away from the TV or VCR.
6
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DESKTOP INSTALLATION
3
1
2
5
1. Cradle the phone.
2. Plug the power supply cord into the
base and then into an AC outlet.
1
2
3
4
5
6
7
8
9
0
3. Raise the base antenna.
PHONE NO.
4
CHARGE
IN USE
4. Allow phone to charge for 12
CHARGE/
IN USE
light
PAGE / FIND
hours before using the first time.
The CHARGE/IN USE light comes on
indicating that the battery is charging.
5. After charging, connect the telephone
cord to the phone and then to the wall jack.
7
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WALL MOUNT INSTALLATION
Because it is necessary to cradle the
handset for 12 hours prior to connecting
it for use the first time, it is better to
leave the unit on a flat surface during
initial charge before attempting to hang it
on the wall.
1
2
1. Cradle the handset.
2. Connect the power supply adapter into
the base and then an AC outlet.
1
2
3
4
5
6
7
8
9
0
PHONE NO.
3
CHARGE
IN USE
3. Allow phone to charge for 12
CHARGE/
IN USE
light
PAGE / FIND
hours before using the first time.
The CHARGE/IN USE light comes on
indicating that the battery is charging.
4. After charging, plug the short phone
line cord into the phone jack on the
back of the unit and then to the wall
jack.
4
5. Attach the wall mount by inserting the
two tabs at the top and then snapping
the tab at the bottom into place.
5
6. Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place. (Wall plate not
included.)
8
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INSTALLING THE BATTERY
The handset comes with a brand new, consumer-replaceable nickel
cadmium (NiCad) battery pack. With normal use and recharging, a NiCad
battery pack should last a full year. Use only BT-12 replacement battery.
TO REPLACE THE BATTERY:
1. Make sure phone is OFF before you replace battery.
Plug
Battery Holding Strap
5. Remove the
battery pack.
2. Slide open
the battery
compartment
door.
3. Unhook the
strap holding
the battery in
place.
4. Pull out the
battery plug.
1
2
3
4
5
6
7
8
9
0
PHONE NO.
CHARGE
IN USE
PAGE / FIND
6. Replace and
plug in the
new battery
pack.
7. Reconnect
the strap to
secure the
battery.
8. Replace the
battery
9. Charge the
battery for
12 hours
compart-
ment door.
before use.
9
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TELEPHONE SETUP
After charging the handset for an initial 12 hours:
1. Set the PULSE/TONE switch to TONE for touch-tone service or PULSE
for rotary service. If you don’t know which type of service you have,
check with the phone company.
2. Plug the telephone line cord into the base and into a modular jack.
3. Turn on the RINGER switch so the handset rings for incoming calls.
3
ON
RINGE
2
.
RINGER
switch
1
PULSE/TONE switch
SETTING THE AREA CODE FOR CALLER ID
Setting your area code is necessary for proper caller ID operation.
Once you set the code, the phone will automatically remove it from local
calls within your area before it stores the number in memory.This will
enable you to use the Redial feature more efficiently because you will not
have to remove the code each time you call that number.
To set your area code:
1. Make sure the phone is OFF.
2. Press ENTER. The Caller ID display on the handset prompts you to
enter your area code.
3. Enter your 3-digit area code by pressing the appropriate number keys.
The phone emits 2 beeps to confirm it has accepted the area code entry.
4. To change or enter your area code again, follow steps 1-3 above.
10
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TELEPHONE OPERATION
RECEIVING A CALL
PHONE
PHONE
1. Check the display to see who is calling.
2. Press the PHONE button to answer the call.
MAKING A CALL
To make a call, press the PHONE button before you
dial.To hang up, press PHONE again or put the
handset back on the base.
PHONE LIGHT
PHONE
You know the phone is on when you see the
PHONE light on the handset come on.
REDIAL
REDIAL
Press the REDIAL button to redial the last number
you dialed.
FLASH BUTTON
Use the FLASH button to activate custom calling
services, such as call waiting or call transfer.These
services are available through your local phone
company.The FLASH button is also used to enter a
pause in the dialing sequence.
FLASH
TIP: Do not use the PHONE button to activate
custom calling services, such as call waiting, or you
will hang up the phone.
CHANNEL
CHANNEL BUTTON
While talking, you might need to manually change
the channel in order to get rid of static. Press and
release the CHANNEL button to advance to the
next clear channel.
11
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TEMPORARY TONE
This feature enables Pulse (rotary) service phone users to access touch-
tone services offered by banks, credit card companies, etc., by pressing
the TONE button to temporarily make the phone touch-tone compatible.
To get information about your bank account, for example, you would:
1. Call the bank’s information line.
TONE
2. Press the TONE button (
) after your call is answered.
3. Follow the voice instructions to complete your transaction.
4. Hang up when finished. The phone returns to Pulse (rotary) service.
PAGING THE HANDSET
Press the PAGE/FIND button on the
base to get the attention of the person
CHARGE
using the phone or to locate a mis-
IN USE
placed handset.
PAGE / FIND
PAGE/FIND
button
Press and release PAGE/FIND button.
The handset will ring three times and
the display will show "paging you."
RINGER SWITCH
The RINGER switch must be ON
for the handset to ring during
incoming calls.
VOLUME
switch
VOLUME SWITCH
This switch controls the volume of
the handset's earpiece. There are
two settings: normal and high.
RINGER
switch
12
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CALLER ID OPERATION
VERY IMPORTANT: The Caller ID feature of this product requires a subscrip-
tion to Caller ID service from your telephone company.
Call sequence number
Time
Date
CALL
#
10:51 A.M.
25
8/11
NEW
234 567 8901
JOHN SMITH
Caller ID phone number
Caller ID name
This caller ID cordless telephone receives and displays information
transmitted by your local phone company. This information can include
the phone number, date and time; or the name, phone number, date
and time.
RECEIVING AND STORING CALLS
When you receive a call, the information is transmitted by the phone
company to your caller ID telephone between the first and second ring.
•
You can monitor the information as it is displayed and decide whether
or not to answer the call.
•
If you are not at home, the telephone stores the information so that you
can see who called while you were out.
Note: The Caller ID memory holds 25 names and numbers. When the memory
is full, only the most recent calls are stored. The oldest stored number in
memory is deleted to make room for the newest call, which will be designated
as call #25 in the Caller ID display.
13
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REVIEWING MESSAGES
As calls are received and stored, the display is updated to let you know
how many calls have been received.
•
Press the arrow up
button to begin with the oldest call and scroll
toward more recent calls (higher numbers).
•
Press the arrow down
button to begin with the most recent call and
scroll toward older calls (lower numbers).
As you review calls, the display shows you
the following information:
CALL
10:51 A.M. 8/11
25
#
NEW
234 567 8901
JOHN SMITH
•
•
...the telephone number of the caller
...the number of the call, with regard to
the order received
This caller ID record shows that
John Smith called at 10:51 a.m. on
August 11. This is the 25th call
stored in memory and it is a new
call.
•
•
...the name of the caller, if this service is
available in your area
...time and date the call was received.
NOTE: Check with your local
phone company regarding
name service availability.
If the number does not fit in the display,
press ENTER to see the rest of the Caller
ID information.
MESSAGE ERRORS
•
If there is an error in the transmission of
information to your caller ID phone,
CALLER ID ERROR appears in the
display.
CALLER ID ERROR
NO CALLER ID
•
If you have not subscribed to Caller ID
service or it is not working, NO CALLER
ID will show in the display.
14
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DIALING A CALLER ID NUMBER
•
Make sure the phone is OFF.
•
Use the arrow buttons to display the desired
caller ID record.
CALL BACK
•
•
Press the CALL BACK button if the number
is local.
DIAL 1+
Press the # key (DIAL 1+) to dial a long
distance number or a number that requires
you to dial "1" for proper connection.
#
DELETING CALLER ID RECORDS
To delete only the record in the display:
1. Press
or
to review CID records.
DELETE
2. Select the record to delete.
3. Press DELETE.
ERASE CALL ID?
The display asks you to confirm the deletion.
4. Press DELETE again to erase the record.
DELETE
To delete all the records in memory:
1. Press
or
to review CID records.
2. Select the record to delete.
DELETE
3. Press and hold DELETE.
The display asks you to confirm that you
want to erase all records.
ERASE ALL?
DELETE
4. Press DELETE again to erase all records.
15
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SPECIAL FEATURES
CALL WAITING WITH CALLER ID
Provided your telephone company is able to
integrate Caller ID and Call Waiting services, you
will see who is calling you when you hear the call
waiting beep. The caller identification information
appears in the display after you hear the tone.
CALL
P.M.
12:2 4/3
#
13
NEW
109 876 5432
JANE DOE
FLASH
•
Press the FLASH button to put the person to
whom you're talking on hold and answer the
incoming call.
STORING NAMES AND NUMBERS
You can store up to 10 numbers in memory for quick dialing.This memory
feature is in addition to the 25 caller ID records and the 5 VIP records that
can occupy memory space.
The phone must be OFFwhen you store numbers.
1. Press the MEMORY button.
The display prompts you to "Enter Name."
2. Press ENTER.
MEMORY
ENTER
3. Use the keypad to store a name. More than
one letter is stored in each of the number keys.
For example, to enter Joe Smith: press 5 for J;
press 6 three times for O; press 3 two times for
E; press 1 to enter a space before you start
entering the last name; press 7 four times for
S; press 6 for M; press 4 three times for I;
press 8 forT; and 4 two times for H.
ABC
DEF
GHI
MNO
JKL
TUV
WXYZ
PQRS
TONE
OPER
#
•
If you are using two letters consecutively that
are stored in the same number key, you must
press ENTER between the letters. For ex-
ample, if you enter Barb, press 2 two times for
ENTER
16
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B; press ENTER; press 2 for A; 7 three times
for R; and 2 two times for B.You need to
press enter between the B and the A since
they are stored within the same number key.
TIP: If you make a
mistake while storing
names and numbers,
you can use the
DELETE button to
backspace and correct
errors.
NOTE: To enter characters other than letters,
press and scroll through the choice available on
numbers 1,2,3,4,5,6 and 8.
MEMORY
4. Press MEMORY.
The display prompts you to "EnterTel Number."
5. Use the keypad to enter the number you want
to store (up to 24 digits).
MEMORY
6. Press MEMORY and then press a number
key (0-9) to store the dialed number in that
memory location.
7. Record whose number is stored in the
location on the memory directory card on
the back of the handset.You will also be able
to view the name and number in the display.
NOTE: If you do not want to enter the name,
skip Step 3.
INSERTING A PAUSE IN THE DIALING
SEQUENCE
FLASH
Press the FLASH button to insert a delay in the
dialing sequence of a stored telephone number
when a pause is needed to wait for a dial tone -
for example, after you dial 9 for an outside line
or to wait for a computer access tone. Each
pause counts as 1 digit in the dialing sequence.
VERY IMPORTANT: If you make test calls to emergency numbers stored in
memory, remain on the line and briefly explain the reason for the call to the
dispatcher. Also, it is a good idea to make these calls in off-peak hours, such as
early morning or late evening.
17
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CHANGING A STORED NUMBER
Use the same procedure to change a stored
number as you do to store a number—in a
sense, you are just reassigning the memory
location.
PHONE
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the
MEMORY
PHONE button.
2. Press MEMORY
3. Press the number (0-9) for the desired
memory location OR use the arrow buttons
to scroll through the numbers stored in
memory and press CALL BACK when you
reach the desired number.
CALL BACK
CHAIN DIALING FROM MEMORY
Use this feature to make calls that require a sequence of numbers, such as
a calling card number used for a frequently called long distance number.
The following example shows how you can store each part of the long
dialing sequence and use chain dialing to make a call through a long
distance service:
The Number For
Memory Location
Long distance access number
Authorization code
Frequently called long distance number
7
8
9
1. Make sure the phone is ON.
TIP: Wait for the access
tones before pressing
the next memory
button or your call
might not go through.
2. Press MEMORY and then press 7.
3. When you hear the access tone, press
MEMORY and then press 8.
4. At the next access tone, press MEMORY
and then 9.
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MEMORY
REVIEWING AND DELETING STORED NUMBERS
1. Press MEMORY
2. While the entry is displayed, press the
DELETE
DELETE key to delete the entry.
The display asks you to confirm that you
want to delete the entry.
3. Press DELETE a second time to delete the
entry.
ERASE MEMO?
To exit the memory review mode, press
MEMORY.
DELETE
VERY IMPORTANT PERSON (VIP) FEATURE
You can designate 5 Caller ID records as VIP. Each time someone on the
VIP list calls, you will hear a distinct ring.
STORING A VIP NUMBER IN MEMORY
1. Use the arrow buttons to scroll through the
Caller ID records for desired number.
2. Press VIP.
VIP
ENTER
3. Press ENTER.
The phone emits 2 beeps to confirm it has
transferred the number from Caller ID memory
into VIP memory.
CALLING A VIP NUMBER
VIP
1. Press the VIP button.
2. Use the arrow buttons to scroll through the
VIP list.
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CALL BACK
3. When you see the desired name/number in
the display, press CALL BACK for local
calls.
If the VIP number is long distance, just
press # (DIAL 1+). # automatically enters
the "1" needed to complete a long distance
call.
REMOVING A VIP NUMBER
VIP
1. Press VIP.
2. Use the arrow buttons to scroll through the
VIP list.
DELETE
3. When you see the desired name/number in
the display, press DELETE.
CALL
10:51 A.M. 8/11
25
#
NEW
Note: If name information is not in the caller
ID record, the name will not be stored in the
memory location.
234 567 8901
JOHN SMITH
DELETE
4. ERASE CALLER ID? appears in the display.
Press DELETE again.
VIP
ERASING ALL VIP NUMBERS
1. Press VIP and the arrow keys.
2. Press and hold the DELETE button.
3. ERASE ALL VIP? appears in the display.
4. Press DELETE again.
ERASE ALL VIP?
DELETE
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VOICE MESSAGING
Provided your phone company offers
voice messaging service and you
subscribe to it, the CHARGE/IN USE
light on the base will flash when the
phone is not in use to indicate there
is a message waiting. It will stop
flashing after the message has been
reviewed.
flashes to
indicate
message
waiting
CHARGE
IN USE
PAGE / FIND
21
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BATTERY SAFETY PRECAUTIONS
•
Do not disassemble, mutilate, puncture, wet, or dispose of battery in
fire. Like other batteries of this type, if it is burned or punctured, it could
release toxic materials which can cause injury.
•
Keep batteries out of the reach of children.
NOTE: The RBRC seal on the battery used in your
Thomson Consumer Electronics product indicates
that we are participating in a program to collect
and recycle Nickel Cadmium batteries throughout
the United States of America. Please call 1-800-8-
BATTERY for information or contact your local
recycling center.
Ni-Cd
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these guidelines:
•
Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
•
•
DO NOT expose to direct sunlight or moisture.
Avoid dropping the handset, as well as other rough treatment to the
phone.
•
•
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
•
•
Retain the original packaging in case you need to ship the phone at a
later date.
Periodically clean the charge contacts on the handset and base with a
soft cloth.
VERY IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that is not cordless, in case
the power in your home goes out.
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MESSAGE INDICATORS
The following indicators show the status of a message or the unit.
CALLER ID ERROR
Caller information has been interrupted during
transmission or the phone is excessively noisy.
ENTER AREA CODE
ENTER NAME
Prompt telling you to enter your area code.
Prompt telling you to enter name into VIP
memory or one of the 10 memory locations.
ERASE ALL?
Prompt asking you if you want to erase all Caller
ID records.
ERASE ALL VIP?
ERASE CALL ID?
Prompt asking you if you want to erase all 5 VIP
records.
Prompt asking you if you want to erase the
current Caller ID record or VIP record that is
shown on the display.
ERASE MEMO?
Prompt asking you if you want to erase one of the 10
numbers stored in the phone's outgoing memory.
MESSAGE WAITING
Somebody left a voice mail message. Note that voice
mail is a subscription service; check with your local
telephone company for availability.
NEW
Number of new calls since you last reviewed your
messages.
OUT OF AREA
The incoming call is from an area not serviced by
Caller ID or the information was not sent
PAGING YOU
PRIVATE
Someone is pressing the PAGE button.
The person is calling from a number that has been
blocked from caller ID transmission.
REPT
Repeat call message. Indicates that a new call from the
same number was received more than once.
NO CALLER ID
There is an incoming call, but you have not ordered
Caller ID service or it is not working properly.
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TROUBLESHOOTING TIPS
CALLER ID
PROBLEM
SOLUTION
No Display
• Try replacing the battery.
• If you are using AC power, make sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and plug
it in again.
Data Error Message
• The unit displays this message if it detects
anything other than valid Caller ID information
during the silent period after the first ring. This
message indicates either the presence of noises
on the line, or that an invalid message has been
sent from the telephone company.
CALL WAITING
PROBLEM
SOLUTION
You hear call
•You must subscribe to Call Waiting for this
feature to work.
waiting tone but
number does not
appear in display.
• Even if you have subscribed to both Call
Waiting and Caller ID, you must call your phone
company and tell them to integrate your Call
Waiting and Caller ID services.
TELEPHONE
PROBLEM
SOLUTION
No dial tone
• Check installation:
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— Is the base power cord connected to a working
outlet?
— Is the PHONE light on?
— Is the telephone line cord connected to the
base unit and the wall jack?
• Disconnect the base from the wall jack and
connect another phone to the same jack. If there
is no dial tone in the second phone, the problem
might be your wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12
hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the
PHONE button? Did the Phone-in-Use light come
on? The battery may need to be charged.
Dial tone is OK, but
can’t dial out
• Make sure the TONE/PULSE switch on the base
is correctly set.
Handset does not ring
• Make sure the RINGER switch on the handset is
turned to ON.
•You may have too many extension phones on
your line. Try unplugging some phones.
• See solutions for “No dial tone.”
• Make sure phone is set to TONE.
# button does not work
You experience static,
noise, or fading in and
out
• Change channels
• Is handset out of range? Move closer to the base.
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• Does the base need to be relocated?
• Charge battery.
• Make sure base is not plugged into an outlet
with another household appliance.
Unit beeps
• Place handset in base for 20 seconds to reset
the security code. If that doesn’t work, charge
battery for 12 hours.
• Clean charging contacts on handset and base
with a soft cloth, or an eraser.
• See solutions for “No dial tone.”
• Replace battery.
Memory Dialing
• Did you program the memory location keys
correctly?
• Did you follow the proper dialing sequence?
• Make sure TONE/PULSE switch is correctly set.
• Did you reprogram numbers into memory after
power outage or replacing battery?
BATTERY
If you experience any of the following problems, even after fully recharg-
ing the battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
• CHARGE/IN USE light fails to light
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CALLER ID/CALL WAITING/VOICE MESSAGING
One, two or all services
do not work
• Check with your telephone company to
make sure all services are programmed
on your telephone line.
• Check to make sure your telephone
company is capable of integrating Caller
ID with Call Waiting.
CAUSES OF POOR RECEPTION
•
•
•
•
Aluminum siding on the building
Foil backing on building insulation
Heating ducts and other metal construction can shield radio signals
You’re too close to appliances such as microwaves, stoves,
computers, etc.
•
•
•
•
Atmospheric conditions, such as strong storms
Base is installed in the basement or lower floor of the house
Base is plugged into an AC outlet with other electronic devices
Baby monitor is using the same frequency
SERVICE
The FCC requires this product to be serviced only by the manufacturer or
its authorized service agents. In accordance with FCC requirements,
changes or modifications not expressly approved by Thomson Consumer
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
Guide.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date _____________
Name of store _______________________
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INDEX
A
F
Accessory Order Form 28
FCC Registration Information 2
Area Code 10
Flash button 11
B
G
Battery 9, 26
General Product Care 22
Battery Safety Precautions 22
H
C
Handset Sound Signals 5
Call Waiting 4, 24
Call Waiting with Caller ID 16
Caller ID 4, 24
CALLER ID ERROR 23
Caller ID Operation 13
Caller ID with Call Waiting 4
Hearing Aid Compatibility 2
I
Inserting a Pause in the Dialing
Sequence 17
Installation and Setup 6
Installing the Battery 9
Interference Information 2
Introduction 4
Caller ID/Call Waiting/Voice Messaging
27
Calling a VIP Number 19
Causes of Poor Reception 27
Chain Dialing from Memory 18
Changing a Stored Number 18
Channel button 11
L
Limited Warranty 31
M
Making a Call 11
D
Message Errors 14
Message Indicators 23
MESSAGE WAITING 23
Modular Jack Requirements 6
Deleting Caller ID Records 15
Deleting Stored Numbers 19
Desktop Installation 7
Dialing a Caller ID Number 15
Dialing a Stored Number 18
N
NEW 23
NO CALLER ID 23
E
ENTER AREA CODE 23
ENTER NAME 23
ERASE ALL VIP? 23
ERASE ALL? 23
O
OUT OF AREA 23
Out of range warning 5
ERASE CALL ID? 23
ERASE MEMO? 23
Erasing all VIP numbers 20
P
Page signal 5
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Paging the Handset 12
PAGINGYOU 23
Pause 17
Phone light 11
PRIVATE 23
R
Receiving a Call 11
Receiving and Storing Calls 13
Redial 11
Removing a VIP number 20
REPT 23
Reviewing and Deleting Stored Numbers
19
Reviewing Messages 14
Ringer Switch 12
S
Service 27
Setting the Area Code for Caller ID 10
Setup 6
Signals an incoming call 5
Special Features 16
Storing a VIP number in memory 19
Storing Numbers in Memory 16
T
Telephone 24
Telephone Operation 11
Telephone Setup 10
TemporaryTone 12
TroubleshootingTips 24
V
Very Important Person (VIP) Feature 19
Voice Messaging 4, 21
Volume Switch 12
W
Wall Mount Installation 8
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LIMITED WARRANTY
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• One year.
(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
•
•
Provide you with a new or, at our option, a refurbished unit.
The exchange unit is under warranty for the remainder of the original product’s
warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing materials.
• Include in the package evidence of purchase date such as the bill of sale. Also print
your name and address and a description of the defect. Send standard UPS or its
equivalent to:
• Pay any charges billed to you by the Exchange Center for service not covered by
the warranty.
• Insure your shipment in case of loss or damage. Thomson accepts no liability in
case of damage or loss.
• A new or refurbished unit will be shipped to you prepaid freight.
What your warrantdyoes notcover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. For additional information, ask your
dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
•
Please complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary.The return of
the card is not required for warranty coverage.
How state law relates to this warranty:
•
This warranty gives you specific legal rights, and you may have other rights
which vary from state to state.
If you purchased your product outside the USA:
•
This warranty does not apply. Contact your dealer for warranty information.
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P.O. Box 1976, Indianapolis, IN 46206
© 1998 Thomson Consumer Electronics, Inc.
Trademark(s) ® Registered
Model 2-9773 US E/S 2
98-20
Printed in China
Marca(s) ® Registrada(s)
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