Southwestern Bell CRT Television FA970B User Manual

to one of our authorized Service centers  
TRANSPORTATION CHARGES PREPAID. (California  
residents should call 1-800-366-0937 for shipping  
instructions.) Products returned to us or to an Authorized  
Service Center must be accompanied by a copy of the  
purchase receipt. In the absence of such purchase  
receipt, the warranty period shall be one (1) year from  
the date of manufacture.  
ANY IMPLIED WARRANTIES, OBLIGATIONS, OR  
LIABILITIES, INCLUDING BUT NOT LIMITED TO THE  
IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE  
LIMITED IN DURATION TO THE ONE-YEAR  
DURATION OFTHIS WRITTEN LIMITEDWARRANTY.  
SOME STATES DO NOT ALLOW LIMITATIONS ON  
HOW LONG AN IMPLIEDWARRANTY LASTS, SOTHE  
ABOVE LIMITATIONS MAY NOT APPLY TOYOU.  
All-Digital Telephone  
Answering System  
with Voice Day/Time  
Stamp  
To obtain service under this warranty, return the defective  
product to the service center nearest you together with  
your sales slip and $9.50 for postage and handling.  
California residents need only provide proof of purchase  
and should call 1-800-366-0937 for shipping instructions.  
You may also have other warranty rights which vary from  
state to state.  
IN NO EVENT SHALL WE BE LIABLE FOR ANY  
SPECIAL, INCIDENTAL OR CONSEQUENTIAL  
DAMAGES FOR BREACH OF THIS OR ANY OTHER  
WARRANTY,  
EXPRESSED  
OR  
IMPLIED,  
WHATSOEVER.  
Some states do not allow the exclusion or limitation of  
special, incidental or consequential damages, so the  
above limitation or exclusion may not apply to you.  
This warranty shall be invalid if the product is damaged  
as a result of defacement, misuse, abuse, neglect,  
accident, destruction or alteration of the serial number,  
improper electrical voltages or currents, repair, alteration  
or maintenance by any person or party other than our  
own service facility or an authorized service center, or  
any use violative of instructions furnished by us.  
This warranty gives you specific legal rights, and you  
may also have other rights which may vary from state to  
state.  
Covered under the US patent: PAT. D422277  
This warranty is also rendered invalid if this product is  
removed from the country in which it was purchased, if it  
is used in a country in which it is not registered for use,  
and/or if it is used in a country for which it was not  
designed. Due to variations in telephone and  
communications laws, this product may be illegal for use  
in some countries. Southwestern Bell Freedom  
Phone® Retail Sales assumes no responsibility for  
damages or penalties incurred resulting from the use of  
this product in a manner or location other than that for  
which it is intended.  
STOP — don’t take unit back to the store  
LOOK — for the toll-free “help” telephone number  
LISTEN — as our experts talk you through the problem  
For immediate answers to your questions regarding  
operation, missing parts or installation, call the  
Southwestern Bell Freedom Phone®  
Retail Sales Help Line:  
This one-year warranty is in lieu of all other expressed  
warranties, obligations, or liabilities.  
1-800-366-0937  
Monday - Friday 8:30 AM - 9:00 PM (EST)  
Saturday 8:30 AM - 12:30 PM (EST)  
TOLL FREE HELP LINE  
1-800-366-0937  
SOUTHWESTERN BELL  
FREEDOM PHONE®  
7475 N. GLEN HARBOR BLVD.,  
GLENDALE, AZ 85307  
FA970B OWNER’S MANUAL  
Printed in China  
LIB942Y2  
IB-4227B  
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Congratulations!  
To Install Three AAA Batteries  
LOCATION OF CONTROLS  
TOP VIEW:  
You have purchased an FA970B Digital Answering  
System withVoice Day/Time Stamp manufactured to the  
highest standards of SOUTHWESTERN BELL  
FREEDOM PHONE® RETAIL SALES.  
Three AAA batteries (not included) are required to  
maintain your personalized greeting and recorded  
messages during a power failure. If there is a power  
failure and the batteries are not installed, both your  
personalized greeting and recorded messages will be  
lost.  
1. Using a small Philips type screwdriver, remove the  
screw located in the battery compartment on the  
bottom of the base and lift the battery compartment  
door (Fig A).  
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Digital Technology  
This digital design utilizes a computer chip to perform  
answering system functions more efficiently and with  
more versatile features than microcassette answering  
machines.  
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Figure A  
GENERAL INFORMATION  
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BOX CONTENTS  
This package contains:  
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FA970B Digital Telephone Answering System  
One (1) AC Adaptor 120V AC  
Owner’s Manual  
One (1) Quick Installation Guide  
One (1) Remote Access Card  
Warranty Card (Part of Owner’s Manual)  
SIDE VIEW:  
2. Install three AAA batteries. (Fig B)  
Figure B  
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If anything is missing or damaged, contact the place of  
purchase. Keep the shipping carton and packaging, in  
case you need to transport the unit.  
REAR VIEW:  
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13  
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For your reference, keep a record of the date purchased.  
Please save sales receipt for warranty reference.  
Date of Purchase ____________________  
3. Replace battery compartment door, and replace  
screw.  
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Note: Install replacement batteries once a year to insure  
INSTALLATION  
proper operation of the power failure protection feature.  
1. Battery Low LED  
Indicator  
7. Mailbox 1 Message  
LED Indicator  
CAUTION  
The batteries status is indicated by the BATT. LOW  
indicator. If three fresh batteries are installed, the LED  
indicator stays off, when the unit is in the ANSWER ON  
mode. If the batteries are low/not installed, the indicator  
will flash.  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in wet locations unless  
the jack is specifically designed for wet locations.  
3. Never touch uninsulated telephone wires or terminals  
unless the incoming telephone line has been  
disconnected at the network interface.  
4. Use caution when installing or modifying telephone  
lines.  
2. Answer On/Off Button 8. Microphone  
3. Time Set / Repeat  
Button  
9. Greeting Button  
10. Stop / Save Button  
4. Mailbox 2 Message  
LED Indicator  
11. Digital Volume Control  
12. Ring Select 2/4/TS  
13. Telephone Line  
To Connect the AC Adaptor  
Connect the AC adaptor into the back of the unit. Plug  
the other end into the AC wall power outlet (Fig C). Do  
not attach (staple, etc.) the AC Adaptor cord to the  
building wall.  
5. Mailbox 2 Play/Skip  
Button  
Note: Refer to “FCCWantYou to Knowsection on page  
18 before connection to telephone line.  
14. AC Adaptor Jack  
6. Mailbox 1 Play/Skip  
Button  
15. Telephone Extension  
Line  
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To record your own personalized outgoing greeting:  
Note: If the FA970B beeps while recording, you have  
exceeded the 30 seconds time limit. Record a shorter  
greeting, by repeating the steps above.  
Choosing Your Location  
Before making any connections, locate FA970B near an  
AC power outlet and a wall telephone jack (RJ11C).  
To Record Your Greeting  
1. Press and hold the GREETING button.  
Note: You have a maximum of 30 seconds to record  
your outgoing greeting.  
To Check the Greeting  
1. To check the greeting, press and release the  
GREETING button quickly.  
2. Your outgoing greeting will be played back to you,  
and then your system will reset to answer incoming  
calls.  
To Connect the Telephone Line  
1. Plug the telephone line cord (connected to the back  
of the FA970B) into the modular outlet in your  
telephone wall jack.  
2. After you hear one beep, speak clearly towards the  
built in microphone (in the speaker holes).  
3. When finished, release the GREETING button.  
4. The unit will beep once and play back your recorded  
greeting.The message LEDs will be lit solid to indicate  
the unit is in Answer On mode.  
2. If you are connecting your FA970B to an extension  
telephone, plug one end of the extension telephone  
line cord to the extension line jack (located on back  
of unit). Plug the other end into the telephone.  
Volume Control  
Use the digitalVOLUME Control on the side of your unit  
to set the volume to the desired sound level.  
Note:The FA970B has two personalized mailboxes.You  
have an option to have callers leave messages in either  
of the two mailboxes.  
Figure C  
If you want the caller to leave a message in a particular  
mailbox, your greeting should instruct the callers to press  
either the “1#” or “2#” button before their message  
recording. If the caller doesn’t press a key, presses a  
key other than “1#or “2#”, or waits longer than 3 seconds  
before pressing a key, the caller’s message will be  
automatically recorded in Mailbox 1.  
ANSWERING MACHINE  
FEATURES  
Voice Time/Day Stamp  
The FA970B records the time and day at the end of each  
message, if set.  
Note:When setting theTime/Day, do not allow more than  
20 seconds to elapse between any step:  
Sample Message:  
RECORDING YOUR GREETING  
“Hello, this is ______________.  
Setting Voice Time/Day Stamp  
Day Set  
1. Press and hold the TIME SET/REPEAT button for 2  
seconds.The unit will say “Monday”.  
2. Press the ANSWER ON/OFF button until you hear  
the correct day.  
I can’t come to the phone right now, but please leave  
your name and phone number after you hear the beep.  
I’ll return your call as soon as possible. If you wish to  
leave a message specifically for Bob, press “1#”, for  
Joan, press “2#”.Thank you for calling.”  
There are approximately 15 minutes of total recording  
time shared by your greeting and incoming messages.  
Your system comes with a prerecorded outgoing  
greeting: “Hello, please leave your message after the  
beep.”  
3. To return to the previous day, press the MAIL 1 or  
MAIL 2 button.  
LED INDICATIONS  
Hour Set  
1. Once you hear the correct day, press the TIME SET/  
REPEAT button to set the hour. The unit will say  
Twelve”.  
2. Press the ANSWER ON/OFF button until you hear  
the correct hour.  
LED Indicator Status  
Reason  
Actions  
BATT. LOW LED blinks.  
Three AAA batteries (not included) Install three AAA new batteries.  
have not been installed or need to be  
replaced.  
To return to the previous hour, press the MAIL 1 or  
MAIL 2 button.  
Mailbox 1 or Mailbox 2 LED blinks.  
New messages have been received Press PLAY button to hear your  
or there are saved messages.  
messages.  
Minute Set  
Mailbox 1 and Mailbox 2 LEDs are lit System is in Answer On Mode.There No Action required. Unit is ready to  
1. Once you hear the correct hour, press theTIME SET/  
REPEAT button to set the minute.The unit will say “0”  
(which sounds like “oh”).  
solid.  
are no saved messages  
receive calls.  
Mailbox 1 and Mailbox 2 LEDs are off. Unit is in the Answer Off mode.  
Press Answer ON/OFF button to turn  
on machine.  
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2. Press the ANSWER ON/OFF button until you hear  
the correct minute.To return to the previous minute,  
press the MAIL 1 or MAIL 2 button.  
3. The set time and day will be heard at the end of each  
message, if you set the Voice Time/Day Stamp.  
4. Your FA970B will automatically stop and sound 3  
beeps after the last message has played back. The  
message count will reset, and the message LEDs will  
be lit solid.  
5. NEW INCOMING MESSAGES WILL REPLACE OLD  
MESSAGES UNLESS YOU FOLLOW THE SAVE  
PROCEDURE. (see below)  
IMPORTANT  
1. You must follow the above “SAVE” procedure each  
time you listen to your incoming messages and before  
the system answers a new incoming call or all  
messages will be lost.  
AM/PM Set  
1. Once you hear the correct minute, press the TIME  
SET/REPEAT button to set AM/PM.The unit will say  
“AM”.  
2. Press the ANSWER ON/OFF button.The unit will say  
“PM”. Press the MAIL 1 or MAIL 2 button to return to  
“AM”.  
2. The maximum digital recording memory of your  
FA970B answering system is approximately 15  
minutes.  
3. The maximum digital recording time for each incoming  
message is 60 seconds.  
To Stop Message Playback  
3. Once you hear the correct AM/PM setting, press the  
TIME SET/REPEAT button to complete the procedure.  
The unit will announce the day and time that is now  
set.  
Note: To check the current day and time, press and  
release the TIME SET/REPEAT button. If you did not  
set the Voice Time/Day Stamp, the unit will say “Time is  
not set”.  
During message playback, press and release the STOP/  
SAVE button. Your FA970B will reset and will save all  
messages.  
Message Capacity Full Detection  
Your FA970B signals the caller when the message  
capacity is full. When the message capacity is full, the  
unit will answer with 3 beeps on the 10th ring, pause 20  
seconds, and then automatically disconnect the  
telephone line.  
To Repeat the Current Message  
During playback, press and quickly release the TIME  
SET/REPEAT button ONCE.  
Voice Activated Recording (VOX)  
Your FA970B records messages for up to 60 seconds,  
as long as the caller speaks.  
To avoid unnecessary pauses due to hang-ups and to  
save message capacity, your unit will automatically stop  
recording after 7 seconds of silence.  
To Repeat the Previous Message  
During playback, press and quickly release TIME SET/  
REPEAT button TWICE within 2 seconds.  
Recording Memo Message  
You can record a memo message, for another member  
of your household, in either of the two mailboxes (Mailbox  
1 or Mailbox 2). It will be played back, along with other  
messages, in the corresponding mailbox.  
To Skip the Current Message  
During playback, press and quickly release the  
respective SKIP button.  
To Turn Unit Off  
If you do not want your system to answer calls, press  
the ANSWER ON/OFF button. All indicators will turn off.  
To Save All ofYour Messages  
To Record Memo  
MESSAGE WILL BE ERASED UNLESS YOU SAVE  
THEM. If you wish to save your messages after listening  
to them:  
After the last message has played back, and 3 beep  
sound, press and release the STOP/SAVE button. Both  
Mail 1 and Mail 2 LEDs will flash rapidly for 20 seconds.  
1. Press and hold the MAIL 1 or MAIL 2 button for 2  
seconds.A beep will sound and all the message LEDs  
will turn off.  
Call Interrupt  
If the unit answers before you do, you can turn it off by  
picking up any extension phone. If the unit does not stop  
answering, press the hook switch of your telephone for  
about one second and release.You may also press the  
STOP/SAVE button.  
2. Record your message (up to 60 seconds) through  
the microphone in the speaker holes.  
3. When your message is completed, release the button.  
A beep will sound, and the corresponding message  
LED will be increased by one.  
Within this period, press MAIL 1 button to save Mailbox  
1 messages or press MAIL 2 button to save Mailbox 2  
messages.  
Call Screening  
Message Playback  
To listen to an incoming call without picking up the phone,  
let your unit answer the phone when it rings. If you don’t  
want to talk to the caller, just let your unit take a message,  
and adjust the volume control on the side of the unit to  
listen. If you don’t want to listen to the caller’s message,  
just lower the volume.  
When the message LED indicators blink, you have  
received new messages or there are saved messages.  
It will blink to indicate the number of messages received  
(up to 9 times).  
To Save Selected Messages  
IF YOU WISH TO SAVE A PARTICULAR MESSAGE  
(BUT NOT ALL OF THE MESSAGES), PRESS THE  
ANSWER ON/OFF BUTTON DURING PLAY BACK OF  
THAT MESSAGE. After you press the ANSWER ON/  
OFF button to save a particular message, the  
corresponding MAIL 1 or MAIL 2 LED will blink rapidly  
during the remaining playback of that message.  
To HearYour Messages  
1. Press and release the corresponding Mailbox button  
on your unit.  
2. The FA970B will automatically playback your  
messages in the order they were received.  
Note: Callers will be unaware that you are screening  
their calls. If you want to talk to the caller, pick up the  
phone and talk.  
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Note: If no new messages are received, your unit will  
If you press “1#” or “2#” (to playback messages), you  
have the follow options:  
Battery Low Indicator  
The Batt. Low LED will flash to indicate the three AAA  
batteries (not included) need to be installed or replaced.  
answer the call after the fourth ring.  
Messages Received  
Option  
Press  
If your unit answers after only 2 rings, you have received  
new messages, which you can then retrieve by following  
the Remote Message Playback section, below.  
Power Failure Protection/Battery Back Up  
If an AC power failure occurs, or the power plug comes  
out of the wall, your unit will shut down until the power is  
restored.  
Erase Current Message  
Repeat Current Message  
Repeat Previous Message  
Stop Message Playback  
Skip to Next Message  
0#  
4#  
4 repeatedly, #  
5#  
6#  
When the power is restored, any messages recorded  
before the power failure will be saved IF YOU HAVE  
INSTALLED THREE AAA BATTERIES. The message  
indicator LED will flash to indicate the number of new  
messages received and saved messages.  
TONE REMOTE OPERATION  
To SAVE messages, hang up the telephone.  
Remote Security Code  
Note: Your FA970B will sound a series of beeps if there  
are no messages.  
To access answering functions from an outside line, you  
will need to enter the three digit security code located  
on the bottom of your unit. Write this number on the  
Remote Access Card, which you can keep in your wallet.  
Remote Record New Greeting  
If you press “8#” (to record new greeting):  
1. When you hear a beep, begin recording your new  
greeting (up to 30 seconds).  
2. When you have finished recording your new greeting,  
press “5#”. The unit will beep, and the new greeting  
will playback to you.  
If your unit is not operating properly when the power is  
restored, proceed with a unit reset.  
Remote Turn On  
If you forget to turn on your unit:  
1. Call your unit from a touch-tone phone.  
2. Wait 10 rings until the machine answers.  
3. The FA970B will automatically answer by playing your  
greeting.You may hang up the phone, and subsequent  
calls will be answered.  
To Reset Unit  
1. Unplug the telephone line from the wall jack.  
2. Unplug the AC adaptor from the power outlet.  
3. Replace the AAA batteries with three fresh ones.  
4. Plug the AC adaptor back into the power outlet.  
5. Plug the telephone line back into the wall jack  
6. Record a new outgoing greeting or you can use the  
pre-recorded announcement.  
3. Hang up the telephone.  
Remote Record Memo  
Remote Message Playback  
If you press “3#” (to record memo message):  
1. Within three seconds of pressing “3#”, press “1#” or  
“2#” to select Mailbox 1 or Mailbox 2. Otherwise, the  
memo will be recorded in Mailbox 1.  
7. Reset the Voice Day/Time Stamp.  
1. Call your unit from a touch-tone telephone.  
2. After your FA970B answers, it plays the outgoing  
greeting and beeps once.Dial your three digit security  
code within 20 seconds after the beep, pressing and  
holding each digit for 1-2 seconds. Allow a 2 second  
interval between each digit.  
Ring Select  
You can select the number of rings in which a call will be  
answered. Set the Ring Select switch (on the side of  
unit) to 2 or 4 rings, or Toll Saver (TS).  
2. When you hear a beep, begin recording your memo  
(up to 60 seconds).  
3. When you have finished recording your memo  
message, press “5#”.  
4. The corresponding Mailbox message count will be  
increased by one.  
3. Your FA970B will sound one beep to indicate the code  
was entered correctly. (If there are no beeps, enter  
your code again.)  
Toll Saver (TS)  
Your unit has a built-in automatic toll saving feature.This  
feature lets you know if you have received any messages  
before it answers, thus saving you on long distance costs.  
4. You can press the following buttons on your keypad:  
To Retrieve Messages when Recording  
Memory is Full  
1. When the message capacity is full, the unit will sound  
3 beeps after answering the phone.  
2. Within 20 seconds after the 3 beeps, dial your 3 digit  
security code.  
3. Your FA970B will sound one beep to indicate the code  
was entered correctly.  
4. Follow the remote message playback procedure.  
Option  
Press  
1#  
2#  
3#  
8#  
How Toll Saver Works  
Playback Mailbox 1 Messages  
Playback Mailbox 2 Messages  
Record Memo Message  
Record New Greeting  
IF YOU HAVE SET THE RING SELECT SWITCH TO  
TOLL SAVER (TS), when calling your unit from a remote  
location to check for messages, listen to the number of  
rings:  
No Messages Received  
Turn On/Off Answer Mode  
9#  
If your phone rings more than two times, you have no  
new messages.You can hang up on the third ring before  
your unit answers, and save the cost of the call.  
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SectionTwo-Outgoing Greeting  
Q.Does my unit have to be connected to a touch-  
tone telephone for remote operation to work?  
A. No, it is not necessary. However, to retrieve your  
recorded messages remotely, you must call from a  
touch-tone telephone system.  
IMPORTANT  
Q.The first portion of my greeting will not record.  
Why?  
A. After you press and hold the GREETING button, do  
not begin speaking until after you hear the beep.This  
signals you to begin your greeting.  
Remote message retrieval will not work when calling  
from a rotary or push button pulse dialing phone, unless  
a tone generator is used.  
Also, some touch tone phones only output tones for a  
fraction of a second. If you experience difficulty with  
remote operation, try another phone, or use a separate  
tone generator.  
Q.I am calling from a remote phone to check my  
messages. What will happen if I hang up before  
all my messages are played back?  
A. Your unit will save your messages and reset to answer  
incoming calls.  
Q.When I try to record a new greeting, the pre-  
recorded greeting plays back.Why?  
A. Pressing the GREETING button for less than 2  
seconds will playback the current greeting.  
To record the new greeting, you must hold down the  
GREETING button for more than 2 seconds. Release  
the button when you are finished recording.  
Q.What is the range of my remote feature?  
A. Your remote will work from any touch-tone telephone  
in the world that is compatible to the U.S.A.  
specifications. In addition, the telephone over which  
you are calling must not have any unusual or loud  
background noise, and the phone must be able to  
produce a tone of at least 2 seconds when you enter  
your security code.  
ANSWERS TO COMMONLY ASKED  
QUESTIONS  
Section One-General  
Q.What is the maximum length of the greeting I can  
record on my unit?  
A. Your greeting recording time is up to 30 seconds.  
Q. My answering machine won’t work.What do I do?  
A. You may need to reset your machine.Refer to the “To  
Reset” section on page 13. If that doesn’t work, call  
the Toll Free Help line at 1-800-366-0937 Monday -  
Friday 8:30 AM - 9:00 PM and Saturday 8:30AM -  
12:30 PM (EST).  
Q.When I re-recorded a new greeting and my unit  
automatically checked the recording, there was  
no sound.Why?  
A. Adjust the volume level. Use the digital VOLUME  
Control on the right side of the unit to increase the  
volume.  
CUSTOMER INFORMATION  
Q.Why are the message LED indicators flashing?  
A. Refer to the “LED Indications” section on page 7.  
This equipment complies with Part 68 of the FCC rules  
and the requirements adopted by the ACTA. On the  
bottom of this equipment is a label that contains, among  
other information, a product identifier of US:  
SBFAN02BFA970B. If requested, this number must be  
provided to the telephone company.  
Q.Can my unit be left on for a long period of time?  
A. Your unit is designed to be on 24 hours a day.  
Q.How do I erase the incoming messages to make  
room for more?  
A. Your FA970B automatically erases old messages that  
have already been listened to when new ones are  
recorded (unless you save them with the message  
save command). (page 11)  
Q.My AC Adaptor feels warm to the touch. Is this  
normal?  
A. It is characteristic of your AC Adaptor to feel slightly  
warm.There is no need to be alarmed.  
The applicable jacks ( i.e. RJ11C ) for this equipment  
are provided in the packaging with each piece of  
approved equipment.The jacks are certified by Universal  
Service Order Codes (USOC).  
Q.Will my unit operate in a very cold or hot  
environment?  
A. Your unit is designed to perform most efficiently at  
room temperature. However, it can be used in  
environments ranging from 50° to 120° Fahrenheit.  
Q.Are my messages automatically saved?  
A. No, you must follow the Save procedures (page 11)  
to save your messages. New messages will replace  
old messages unless you follow the Save procedure.  
A plug and jack used to connect this equipment to the  
premises wiring and telephone network must comply with  
the applicable FCC Part 68 rules and requirements  
adopted by the ACTA. A compliant telephone cord and  
modular plug are provided with this product. They are  
designed to be connected to a compatible modular jack  
that is also compliant. See installation instructions for  
details.  
SectionThree-Remote Operation  
Q. How do I know my machine is set to answer calls?  
A. When the message LEDs are lit solid or flash your  
unit is ready to answer calls. After most modes of  
operation (such as after recording your greeting) the  
unit will automatically switch to the Answer ON mode.  
Q. I am checking my messages remotely from a touch  
tone telephone, but my unit will not play back my  
messages.Why?  
A. Although the telephone you are using is a push-button  
telephone, it is possible that the telephone line over  
which you are calling is not a standard touch tone  
line.Try calling your unit from a different location (i.e.,  
a pay telephone).  
Q.What is the maximum length of incoming  
messages I can record on my unit?  
A. Incoming message recording time is up to 60 seconds.  
The REN is used to determine the number of devices  
that may be connected to a telephone line. Excessive  
RENs on a telephone line may result in the devices not  
ringing in response to an incoming call. In most but not  
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all areas, the sum of RENs should not exceed five (5.0).  
To be certain of the number of devices that may be  
connected to a line, as determined by the total RENs,  
contact the local telephone company.  
WARNING: Changes or modifications to this unit not  
expressly approved by the party responsible for  
compliance could void the user’s authority to operate  
the equipment.  
FOR IN-WARRANTY SERVICE:  
Package your complete unit (including all adapters, line  
cords, and other accessories) and ship the unit postage  
prepaid* and insured (for your protection) to:  
If this equipment FA970B causes harm to the telephone  
network, the telephone company will notify you in  
advance that temporary discontinuance of service may  
be required. But if advance notice isn’t practical, the  
telephone company will notify the customer as soon as  
possible. Also, you will be advised of your right to file a  
complaint with the FCC if you believe it is necessary.  
NOTE: This equipment has been tested and found to  
comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules.These limits are  
designed to provide reasonable protection against  
harmful interference in a residential installation. Some  
cordless telephones operate at frequencies that may  
cause interference to nearbyTV’s andVCR’s;to minimize  
or prevent such interference, the base of the cordless  
telephone should not be placed near or on top of aTV or  
VCR; and, if interference is experienced, moving the  
cordless telephone farther away from theTV orVCR will  
often reduce or eliminate the interference.However, there  
is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause  
harmful interference to radio or television reception,  
which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
SOUTHWESTERN BELL FREEDOM PHONE®  
DEPT.: InWarranty  
7475 North Glen Harbor Blvd., Glendale, AZ 85307  
Be sure to include your return address, proof of purchase,  
a daytime phone number, $9.50 for postage and  
handling*, and a brief explanation of your difficulties.  
*NOTE:California residents need only provide proof  
of purchase and should call 1-800-366-0937 for  
shipping instructions.  
The telephone company may make changes in its  
facilities, equipment, operations or procedures that could  
affect the operation of the equipment. If this happens  
the telephone company will provide advance notice in  
order for you to make necessary modifications to  
maintain uninterrupted service.  
FOR OUT-OF-WARRANTY REPLACEMENT:  
You may call our toll-free Help Line for the price of a  
replacement before returning your unit. Please follow all  
instructions for In-Warranty service (above) to return your  
unit, and mark the package:DEPT.:Out-of-Warranty.  
If you experience trouble with this equipment, disconnect  
it from the network until the problem has been corrected  
or until you are sure that the equipment is not  
malfunctioning.  
QUESTIONS?  
STOP — don’t take unit back to the store  
LOOK — for the toll-free “help” telephone number  
LISTEN — as our experts talk you through the problem  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and  
receiver.  
Please follow instructions for repairing if any (e.g.battery  
replacement section); otherwise do not alter or repair  
any parts of device except specified.  
For immediate answers to your questions regarding  
operation, parts or installation, call:  
Connect the equipment into an outlet on a circuit  
different from that to which the receiver is connected.  
Consult the dealer or an experienced radio TV  
technician for help.  
Connection to party line service is subject to state tariffs.  
Contact the state public utility commission, public service  
commission or corporation commission for information.  
Southwestern Bell Freedom Phone®  
Retail Sales Help Line at:  
1-800-366-0937  
This equipment is hearing aid compatible.  
SERVICE  
NOTICE:  
LIMITED WARRANTY  
1. If your home has specially wired alarm equipment  
connected to the telephone line, ensure the installation  
of this (equipment ID if any) does not disable your  
alarm equipment. If you have questions about what  
will disable alarm equipment, consult your telephone  
company or a qualified installer.  
2. According to telephone company reports, AC  
electrical surges, typically resulting from lightning  
strikes, are very destructive to telephone equipment  
connected to AC power sources.To minimize damage  
from these types of surges, a surge arrestor is  
recommended.  
According to FCC regulations, this equipment, which has  
been certified and registered by the FCC, may only be  
repaired by authorized persons. If repairs or adjustments  
are made by an unauthorized person, the FCC  
certification may be voided. Should you encounter any  
problems, please call the Southwestern Bell Freedom  
Phone® Retail Sales Toll-Free Customer Help Line for  
assistance:1-800-366-0937, Monday - Friday 8:30 AM -  
9:00 PM (EST), and Saturday 8:30 AM - 12:30 PM (EST).  
You can also visit our website at  
This Southwestern Bell Freedom Phone® is warranted  
to the original purchaser to be free from defects in  
materials and workmanship under normal installation,  
use and service for a period of one (1) year from the  
date of purchase as shown on the purchaser’s receipt.  
The obligation of Southwestern Bell Freedom Phone®  
Retail Sales, under this one (1) year warranty shall be  
limited to repair or replacement (at our option), during  
the warranty period of any part which proves defective  
in material or workmanship under normal installation,  
use and service, provided the product is returned to  
Southwestern Bell Freedom Phone® Retail Sales or  
Download from Www.Somanuals.com. All Manuals Search And Download.  
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