IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this
manual for the life of the equipment:
Model #: ___________________________
Serial #: ___________________________
Date Purchased: ____________________
OPERATOR’S MANUAL
FOR MODEL EZ-3 and EZ-5
Simple Steam
COUNTERTOP STEAMERS
Model EZ-3
Model EZ-5
WARNING
Improper installation, operation, service, or maintenance can cause property damage, injury, or death.
Read this manual thoroughly before installing and operating this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526
EZ COUNTERTOP STEAMERS
MANUAL 1178387 REV 5
MANUAL SECTION ST
$18.00
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TABLE OF CONTENTS
Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment
on the market.
You will find that your new equipment, like all Southbend equipment, has been designed and manufactured
to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered
and designs are verified through laboratory tests and field installations. With proper care and field
maintenance, you will experience years of reliable, trouble-free operation. For best results, read this
manual carefully.
RETAIN THIS MANUAL FOR FUTURE REFERENCE.
Table of Contents
Specifications .........................................................................................................................4
Installation ..............................................................................................................................5
Operation................................................................................................................................9
Cooking Hints .......................................................................................................................10
Cleaning ...............................................................................................................................13
Troubleshooting....................................................................................................................15
Parts .....................................................................................................................................40
Read these instructions carefully before attempting installation. Installation and initial startup should be
performed by a qualified installer. Unless the installation instructions for this product are followed by a
qualified service technician (a person experienced in and knowledgeable with the installation of commercial
gas an/or electric cooking equipment) then the terms and conditions on the Manufacturer’s Limited Warranty
will be rendered void and no warranty of any kind shall apply.
In the event you have questions concerning the installation, use, care, or service of the product, write to:
Southbend
1100 Old Honeycutt Road
Fuquay-Varina, North Carolina 27526 USA
The serial plate is located on the right side of the unit near the back and top (see Figure 2 on page 7).
OPERATOR’S MANUAL 1178387
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SPECIFICATIONS
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
SPECIFICATIONS
DIMENSIONS
2-1/2" (63)
16-1/2" (419)
30-1/2" (775)
Height
(see
table
below)
2" (51)
4" Adjustable Legs
FRONT VIEW
SIDE VIEW
TOP VIEW
= Electrical Connection Terminal Block
Interior Dimensions
Pan Capacity**
Crate Dimensions
Height
*
Crated
Weight
Model
Width
Depth
Height
1"
2.5"
4"
Width
Depth
Height
Volume
21"
(533)
13-1/2"
(343)
22"
(559)
9-1/2"
(241)
19-1/2"
(495)
31-1/2"
(800)
28-1/2"
(724)
10.1 cu. ft.
0.29 cu. m.
150 lbs.
68 kg.
EZ-3
EZ-5
6
3
2
27-1/8" 13-1/2"
(689) (343)
22"
(559)
15-1/2"
(394)
20"
(508)
34"
(864)
38"
(965)
15.0 cu. ft.
0.43 cu. m.
175 lbs.
79.4 kg.
9
5
3
* Add 4" to height if 4" adjustable legs are used.
** “Pan Capacity” is the number of 1", 2.5", or 4" high standard pans (12" wide x 20" deep) that the steamer will hold.
IMPORTANT: UNIT MUST BE LEVEL FOR PROPER OPERATION. WARRANTY WILL BE VOIDED FOR
IMPROPER INSTALLATION.
ELECTRICAL REQUIREMENTS
One fused electrical connection is required to the terminal block of the steamer. All units are shipped per
customer order, three phase or single phase. (A kit is available for field conversion to three phase or single
phase.) The fused connection must be wired for the required voltage and maximum amperage as listed in
the chart below:
Max. Amps per Line
EZ-3
EZ-5
Total Connected Amps
1 Phase
40
3 Phase
24
1 Phase
57
3 Phase
33
208 V 60 Hz
220 V 50/60 Hz
240 V 60 Hz
38
23
54
31
35
21
49
29
380/220 V 50 Hz
415/240 V 50 Hz
480 V 60 Hz
23
14
31
19
21
13
29
17
18
13
25
15
PAGE 4
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
INSTALLATION
INSTALLATION
WARNING
DO NOT CONNECT 3/4" ID GREY HOSE IN REAR OF UNIT TO ANYTHING. THESE ARE VENT
HOSES AND MUST BE ALLOWED TO DRAIN INTO PAN. FAILURE TO COMPLY COULD CAUSE
A DANGEROUS PRESSURE RISE INSIDE OF THE STEAMER.
CAUTION
Do not locate unit adjacent to any high heat or grease producing piece of equipment, such as a range
top, griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the steam
body above 130°F (54°C). DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT.
NOTICE
These installation procedures must be followed by qualified personnel or warranty will be void.
Local codes regarding installation vary greatly from one area to another. The National Fire Protection
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should
comply with all local codes.
The unit, when installed, must be electrically grounded and comply with local codes, or in the
absence of local codes with the National Electrical Code ANSI/NFPA 70-latest edition.
Canadian installation must comply with CSA-Standard (C22.2 No. 109-M1981 General
Requirements-Canadian Electrical Code, Part II. 109-M1981) Commercial Cooking Appliances.
Step 1: Unpacking
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
All containers should be examined for damage before and during unloading. The freight carrier has
assumed responsibility for its safe transit and delivery. If damaged equipment is received, either
apparent or concealed, a claim must be made with the delivering carrier.
Apparent damage or loss must be noted on the freight bill at the time of delivery. The freight bill must
then be signed by the carrier representative (Driver). If the bill is not signed, the carrier may refuse
the claim. The carrier can supply the necessary forms.
A request for inspection must be made to the carrier within 15 days if there is concealed damage or
loss that is not apparent until after the equipment is uncrated. The carrier should arrange an
inspection. Be certain to hold all contents plus all packing material.
OPERATOR’S MANUAL 1178387
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INSTALLATION
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Step 2: Install the Legs
1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.
2. Do not remove any tags or labels until unit is installed and working properly.
3. Remove placeholder bolts holding bottom cover onto unit and discard.
4. Screw legs into the bottom of the unit until approximately 1/4" of thread is showing. The legs with rubber
suction cups go on the back of unit.
5. Slip drain pan guides into place between legs and bottom of steamer, as shown in Figure 1, making sure
that pan stops are toward the rear of the unit.
6. Tighten legs, making sure that the pan guides stay seated against the leg threads.
7. To level the unit, adjust the base of unit’s legs.
8. Place custom drain pan under unit.
Figure 1
NOTICE
Unit must be level to assure maximum performance. Improper leveling may void warranty.
CAUTION
WATER FROM A FULL CAVITY CANNOT BE HELD IN A 12" x 20" X 2½" PAN..
PAGE 6
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
INSTALLATION
Step 3: Electric Connection
A field connection terminal block is located at the rear of the unit, lower left side. A hole is provided for a 3/4"
conduit fitting (solid or flex). The rear cover must be removed to gain access to terminal block (see Figure 2).
Be sure that the input voltage matches the requirement on the serial plate. The unit is factory wired per
customer order.
WARNING
A POSITIVE GROUND CONNECTION IS ESSENTIAL. DO NOT ALLOW ANY TAMPERING OR
ADJUSTMENT OF ANY CONTROL OR WIRING. THE UNIT IS FACTORY SET. ADJUSTING ANY
INTERNAL COMPONENT CAN VOID THE WARRANTY.
THIS UNIT REQUIRES A KIT TO BE FIELD CONVERTED FROM THREE-PHASE TO SINGLE-
PHASE OR VICE-VERSA. CONSULT FACTORY FOR PHASE CHANGES.
All 208-220-240 and 480 volt units will have three terminal block sections, “L1-L2-L3”, for use with either 3-
wire 3-phase or 2-wire, single-phase, 50 or 60 Hz. All 380V and 415V units will have four terminal block
sections, “L1-L2-L3-N,” for use with European style 4-wire 3-phase with neutral.
Figure 2
Serial
Plate
Terminal
Block
3/4" Conduit
Fitting Hole
Rear Cover
OPERATOR’S MANUAL 1178387
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INSTALLATION
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Step 4: Optional Floor Drain
The drain valve is 1/2" NPT. Position the unit near, but not on top of, an open floor drain. Allow at least a 1"
air gap.
DO NOT directly plumb to the unit unless you also install an “open funnel” downstream of this connection in
the drain system. The “open funnel” is intended to eliminate any water from entering the steamer because of
a blocked drain. Any connection that allows the build-up of back pressure in the unit (such as a reduction in
pipe size to a line smaller than 1/2"or a 90 degree angle in the line prior to the “open funnel” drain discharge
point) may cause personal or property damage and will therefore void the warranty. (See Figure 3.)
Figure 3
Step 5: Check Installation
The following items should be checked within the first 30 days of operation by a qualified service technician.
1. Check doors for proper alignment.
2. Ensure proper opening and closing of doors.
3. Open door and remove cavity bottom cover, if present.
4. Ensure that the light comes on when lever is set to the “ON” position.
5. Pour approximately 2 gallons of water into trough, ensuring that the cavity bottom is covered.
6. An audible “click” should be heard when the door switch actuator rod is depressed and held. This
indicates proper functioning of the contactor as it closes. Release rod.
7. Depress and hold the door switch for 2 minutes. The contactor should close when the switch is first
depressed and stay closed during this period.
8. Close the door and wait approximately 12 minutes until the contactor opens, indicating the unit has
reached operating temperature.
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
OPERATION
OPERATION
STARTUP
1. If the cavity bottom cover is present, open door and remove.
2. Turn lever to “ON” position with door open.
3. Important: Pour water into trough above the door until water is observed passing through the fill / drain
opening at left rear corner of cavity bottom.
4. Add additional water through trough or through door up to “-WATER LEVEL-” mark (approximately 2
gallons to fill an empty unit).
NOTICE: WATER SPECIFICATION
To meet warranty requirements, supply water must meet the following specification:
Total Dissolved Solids (TDS)............60 PPM
Hardness ..........................................2 Grains or 35 PPM
pH Factor..........................................7.0 to 7.5
5. Replace cavity bottom cover (if present).
6. Unit will be ready for cooking in approximately 12 minutes.
OPERATION
1. Suggested cooking times for various foods are shown in the table in the following section.
2. Pan specifications are shown on specifications page (page 4).
3. The door may be opened or closed at any time.
4. Unit will automatically idle at operating temperature when and if the door is closed and there is no food in
the cavity.
5. Timer can be used as desired. However, it has no effect on unit operation.
6. Add proper amount of water through the trough (above the door) or directly through the door when water
level is low.
7. If unit runs out of water the “CHECK WATER LEVEL” light will illuminate. Follow step # 6, above.
SHUTDOWN
1. The custom drain pan or a 12"x 20"x 4" non-perforated stainless steel pan should be located under the
unit at all times.
2. Turn lever to the “OFF” position.
3. Empty drain pan after allowing water to cool.
4. Remove pan guides and cavity bottom cover (if present).
5. Wipe out steamer (with Lime-A-Way or equivalent deliming solution as necessary), RINSE
THOROUGHLY WITH CLEAN WATER.
6. Ensure drain opening is clear.
7. Replace pan guides and cavity bottom cover (if present).
8. Leave the door open at night after cleaning.
9. DO NOT USE high-chlorine or bleach solution for cleaning the door gasket.
10. DO NOT USE steel wool or other metallic pads in the steamer.
OPERATOR’S MANUAL 1178387
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COOKING HINTS
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
COOKING HINTS
COOKING TIPS
Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is
necessary to prepare them in advance, they can be plunged into cold water, drained thoroughly and held
under refrigeration until needed for service.
Five pounds of cold cooked vegetables can be reheated in the steamer in 5 to 10 minutes, depending upon
the variety.
SUGGESTED COOKING TIMES
Timer settings are for general guidance only. Differences in food quality, size, shape, freshness, load size,
and desired degree of doneness must be taken into consideration and adjustments made in time, if
necessary.
Cooking Time
Product
Weight
Portions
(minutes)
Pan Used
Asparagus
Fresh
Frozen Spears (Thawed)
3½ lbs.
5 lbs.
14 (4 oz.)
20 (4 oz.)
8-10
9
Full/Perforated
Full/Perforated
Beans
Green - Frozen, Cut
Green - Fresh
Wax - Frozen
Lima - Frozen
5 lbs.
5 lbs.
5 lbs.
5 lbs.
20 (4 oz.)
20 (4 oz.)
20 (4 oz.)
20 (4 oz.)
12
15-17
13
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
10
Broccoli
Spears -Fresh
Spears - Frozen (Thawed)
4 lbs.
5 lbs.
16 (4 oz.)
20 (4 oz.)
10-12
8
Full/Perforated
Full/Perforated
Brussel Sprouts
Fresh
Fresh
5 lbs.
5 lbs.
20 (4 oz.)
20 (4 oz.)
15-17
13
Full/Perforated
Full/Perforated
Carrots
Frozen - Whole Baby
Fresh - ¼-inch Bias Cut
5 lbs.
5 lbs.
20 (4 oz.)
20 (4 oz.)
12
12
Full/Perforated
Full/Perforated
Cabbage
Green, Cut Into Wedges
Red, Cut Into Wedges
24
16
15
18-20
Full/Perforated
Full/Perforated
Cauliflower
Fresh, Whole
Fresh, Whole
Frozen, Flowerettes
2 lbs.
2 lbs. 12 oz.
5 lbs.
8 (4 oz.)
11 (4 oz.)
20 (4 oz.)
9-10
15
10-12
Full/Perforated
Full/Perforated
Full/Perforated
Corn
Fresh, Cob, 4-5 Inch Ears
Frozen - Whole Kernel
Frozen - Cob, 6 Inch Ears
5½ lbs.
5 lbs.
9 lbs.
15
20 (4 oz.)
14
13-15
8
12-14
Full/Perforated
Full/Perforated
Full/Perforated
Table continues on next page.
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
COOKING HINTS
Table continuing from previous page.
Cooking Time
Product
Weight
5 lbs.
Portions
20 (4 oz.)
20 (4 oz.)
(minutes)
Pan Used
Mixed Vegetables
Frozen
12
8
Full/Perforated
Full/Perforated
Peas
Frozen
5 lbs.
Potatoes
Red Bliss - Whole
Russetts - Whole
Russetts - Peeled
Russetts 1-Inch Cubes
7 lbs.
8 lbs.
5 lbs.
5 lbs.
28
20
12
35
25-35
20
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
20 (4 oz.)
17
Spinach
Fresh, Leaf
Frozen, Chopped
2½ lbs.
6 lbs.
10 (4 oz.)
24 (4 oz.)
5
35
Full/Perforated
Full/Perforated
Zucchini
Fresh - Slices ¼-inch Thick
5 lbs.
20 (4 oz.)
6-8
Full/Perforated
Broccoli
Spears -Fresh
Spears - Frozen (Thawed)
4 lbs.
5 lbs.
16 (4 oz.)
20 (4 oz.)
10-12
8
Full/Perforated
Full/Perforated
Eggs
Large - Hard Cooked
12 lbs.
12
15-16
½ Perforated
Meats
Corned Beef
Hot Dogs, Thawed
Hot Dogs, Frozen
6¾ lbs.
5 lbs.
5 lbs.
18 (6 oz.)
40 (2 oz.)
40 (2 oz.)
2 hours
5
10
Full
Full/Perforated
Full/Perforated
Fowl
Boneless Chicken Breast
4½ lbs.
12 (6 oz.)
15
Full/Perforated
Tamales, Frozen
Tortilla, Frozen 8-Inch
3 lbs.
4 Tortillas
12 (4 oz.)
4
20
Full/Perforated
Half/Perforated
45 Seconds
Beef Ravioli, Frozen
Elbow Macaroni
Spaghetti
48 Ravioli
(1 lb. 8 oz.)
8
5-6
Full/Perforated
2 lbs.
Uncooked
32 (2 oz.)
32 (2 oz.)
32 (2 oz.)
7
In Perforated Pan
Nested in Solid Pan
2 lbs.
Uncooked
14
10
25
In 4-Inch
Full/Perforated
Egg Noodles
2 lbs.
Uncooked
Full/Perforated
Converted Rice
2 lbs.
Full/Perforated
2½ Qts. Water
+ Oil & Salt
Navy Beans
2 lbs.
Full/Perforated
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 40 minutes.
Table continues on next page.
OPERATOR’S MANUAL 1178387
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COOKING HINTS
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Table continuing from previous page.
Cooking Time
Product
Weight
Portions
(minutes)
Pan Used
Black Eyed Peas
2 lbs.
Full/Perforated
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 35 minutes.
Oysters
5 lbs.
16 Count
12
Perforated Pan
Nested in Full Pan
2½-Inch Deep
Shrimp, Fresh, Medium, Heads Removed
Shrimp, Frozen, Large, Peeled & Deveined
Lobster
5 lbs.
5 lbs.
6-7
8
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
1¾ lbs.
1 lb.
8
Alaskan King Crab Legs
Cherrystone Clams
4-5
7
5 lbs.
12
Fish Fillets
7½ lbs.
12 (10 oz.)
18
Full/Perforated
Nested in Full
Hotel Pan
•
•
•
For eggs cooked in the shell, adding salt to the cooking water increases cooking efficiency and decreases cooking
time. If the egg cracks, the white is cooked at the crack and is sealed right away.
To avoid green yolk (which is a deposit of iron sulfide) chill the eggs immediately after removing from the steamer by
plunging them into a cold water bath (preferably containing ice).
A quick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has
been lightly coated with salad oil. Do not mix. Steam until they are hard cooked. Remove and chop as you would for
egg salad. The job of peeling is eliminated.
•
•
Transfer steamed hot chicken to deep pan, cover with Cacciatore Sauce and finish in oven. Bake 20 to 30 minutes.
May be held on steam table.
Chicken, sausage, and/or fish may be browned in Infra-Red or Radiant Broiler after steaming by brushing with melted
margarine mixed with salad oil to give a golden brown color.
•
•
Save juices from steamed chicken or turkey to make soups, sauces, or casserole dishes.
Chicken may be steamed in advance and refrigerated for next day’s use. Be sure to bring product back to 180°F
before serving.
•
•
•
•
•
•
•
Save the juice from the corned beef. After the cabbage has been steamed, place it in a solid pan and add the juice for
flavoring and holding on a steam table.
Steaming brisket is a definite time saver. Boiling in water takes 40 to 50 minutes per pound. Using the Simple Steam
can save 50% in cooking time.
Cabbage, when steamed, retains its color and wedge identity. It will not break apart as it does when boiled in an open
pot.
When removing items prepared in a perforated pan, place a solid pan underneath the perforated pan with the cooked
food in order to prevent dripping on the floor.
The Simple Steam is designed to accept standard 12 x 20 pans. Fractional size pans and dishes can be used as well
with the optional perforated shelf.
For stirring, the pan does not have to be removed from the steamer. Pull pan 1/3 way out of the cavity and the entire
surface is accessible.
The door may be opened at any time during operation to remove or add food.
PAGE 12
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
CLEANING
CLEANING
Southbend equipment is constructed with the best quality materials and is designed to provide durable
service when properly maintained. To expect the best performance, your equipment must be maintained in
good condition and cleaned daily. Naturally, the frequency and extent of cleaning depends on the amount
and degree of usage.
Following daily and more extensive periodic maintenance procedures will increase the life of your equipment.
Climatic conditions (i.e., salt air, seasonings, and water quality) may result in the need for more thorough and
more frequent cleaning in order to keep equipment performing at optimal levels.
WARNING: BURN HAZARD
For proper and safe operation, this steamer must be cleaned daily as described in this manual.
Failure to do so could result in serious injury or damage.
Drains must be kept clean and clear of debris.
WARNING: SHOCK HAZARD
DO NOT GET WATER IN THE CONTROLS.
This could result in expensive repairs and/or electrical shock.
De-energize all power to equipment before cleaning the equipment.
DAILY CLEANING
1. Turn lever to the “OFF” position.
2. Remove pan guides.
3. Clean all interior surfaces with soap, water, and a non-metallic pad. Occasional use of a deliming
solution such as Lime-A-Way is recommended. RINSE THOROUGHLY WITH CLEAN WATER.
4. Ensure drain opening is clear.
5. Clean drain cover.
6. Replace pan guides.
7. Leave the door open at night after cleaning to prolong the life of the gasket.
PERIODIC CLEANING
•
•
•
If lime or mineral deposit starts to build up in the interior, clean the unit by using Southbend “descaler” or
other non-caustic deliming solution. Follow manufacturer’s recommended procedures. Thoroughly rinse
out unit with clean water.
To remove normal dirt, grease, or product residue from stainless steel, use ordinary soap and water
applied with a sponge or cloth. Dry thoroughly with a clean cloth. Never use vinegar or any corrosive
cleaner.
Occasionally drain rear water box. To remove grease and food splatter or condensed vapors that have
baked on the equipment, apply cleanser to a damp cloth or sponge and rub cleanser on the metal in the
direction of the polishing lines on the metal. Rubbing cleanser as gently as possible in the direction of the
polished lines will not mar the finish of the stainless steel. NEVER RUB WITH A CIRCULAR MOTION.
Soil and burnt deposits which do not respond to the above procedure can usually be removed by rubbing
the surface with SCOTCH-BRITE scouring pads. DO NOT USE ORDINARY STEEL WOOL, as any
OPERATOR’S MANUAL 1178387
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CLEANING
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
particles left on the surface will rust and further spoil the appearance of the finish. NEVER USE A WIRE
BRUSH, STEEL SCOURING PAD, SCRAPER, FILE OR OTHER STEEL TOOLS. Surfaces which are
marred collect dirt more rapidly and become more difficult to clean. Marring also increases the possibility
of corrosive attack. Refinishing may then be required.
SEMIANNUAL CLEANING
At least twice a year, have your Southbend Authorized Service Agency or another qualified service
technician clean and adjust the unit for maximum performance. Semiannual cleaning should include the
following:
1. Remove rear cover.
2. Place a (1) gallon container under the water seal box drain valve (see Figure 18 on page 29).
3. Open drain valve, and close valve when box is finished draining.
4. Add one gallon of deliming solution to the trough above the door.
5. Add two gallons of deliming solution through the door into the cavity
6. Turn unit on, let run for 30 minutes.
7. Turn unit off and drain all solution from the cavity.
8. Drain solution from water seal box as in steps 2 and 3.
9. Fill unit with clean water THROUGH THE TROUGH and drain. Repeat 2 times.
Consult the Southbend Authorized Parts/Service Distributor list for the Authorized Service Representative in
your area or contact Southbend at 1-800-348-2558 for this information.
PAGE 14
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
TROUBLESHOOTING
This section contains a troubleshooting flowcharts, procedures, and electric schematics to assist a qualified
service technician in the servicing of a EZ-3 or EZ-5 Countertop Steamer.
TROUBLESHOOTING FLOWCHARTS
Find the symptom below that corresponds to the malfunction, then turn to the corresponding figure and page.
Follow the flowchart on that page until the problem is solved.
Symptom
Page
Unit Not Heating Up, “ON” Light Not Lit
Unit Not Heating Up Properly or Not Cooking As Fast, “ON” Light Lit
Unit Using Excessive Amount of Water and/or Excessive Steam Coming from Vent Tube
“Check Water Level” Light Does Not Come On When Unit Runs Out of Water
Buzzer Does Not Come On
TROUBLESHOOTING PROCEDURES AND SCHEMATICS
Procedure or Schematic
Page
Voltage Check at Control Panel Fuse Block
Heating Element Resistance Check (at contactor)
Main Fuse Replacement (for units built before July 1, 2002)
Power Switch Continuity Check
Contactor Coil and MOV Check
Idle Element Resistance Check (for units built before January 15, 2001)
Timer and Buzzer Check
Door Switch Continuity Check (for units built before January 15, 2001)
Door Switch Continuity Check (for units built after January 15, 2001)
Float Switch Continuity Check
High Limit Continuity Check (for units built before January 15, 2001)
High Limit Continuity Check (for units built after January 15, 2001)
Time Delay Relay Check (for EZ-3 units built before January 15, 2001)
Controller Check (for EZ-5 units and for EZ-3 units built after January 15, 2001)
Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-3 Units Built Before Jan. 15, 2001
Electric Schematic for 480 Volt Model EZ-3 Units Built Before Jan. 15, 2001
Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-5 Units Built Before Jan. 15, 2001
Electric Schematic for 480 Volt Model EZ-5 Units Built Before Jan. 15, 2001
Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Units (EZ-3 or EZ-5) Built After Jan. 15, 2001
Electric Schematic for 480 Volt Units (EZ-3 or EZ-5) Built After January 15, 2001
OPERATOR’S MANUAL 1178387
PAGE 15
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TROUBLESHOOTING
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Figure 4
Unit Not Heating Up, “ON” Light Not Lit
Unit not heating up, “ON” light not lit.
Check that circuit breaker is “ON” and that proper voltage is
available at terminal block. (For units with a fuse block, check for
proper voltage at both ends of each fuse. Replace as necessary.)
DISCONNECT POWER AT CIRCUIT BREAKER
Remove control panel without disconnecting plug.
Turn lever to “ON” position.
Reconnect power.
Check voltage between “D” and “E” on control panel fuse block
(see Figure 10 on page 21).
Does voltage meet
specifications?
No
Yes
Check voltage between “A” and “B” on control panel
fuse block (see Figure 9 on page 20).
DISCONNECT POWER AT CIRCUIT BREAKER
Check wires L1 and L3 between terminal block and contactor.
Replace if no continuity.
Does voltage meet
specifications?
No
Yes
DISCONNECT POWER AT
CIRCUIT BREAKER
Check voltage between “C”
and “D” on control panel
fuse block (see Figure 9 on
page 20).
Check wires between
contactor and “A” and “B” on
control panel fuse block.
Replace as necessary.
Does voltage meet
specifications?
No
Yes
Check for short circuit in
power switch (see Figure 12
on page 23), contactor coil
and MOV (see Figure 13 on
page 24), IF idle element
(see Figure 14 on page 25),
and buzzer (see Figure 15 on
page 26). Replace as
Check voltage across terminals 1 and 6 of terminal block
(see Figure 9 on page 20).
Does voltage meet
Yes
No
specifications?
necessary.
Test power switch (see
Figure 12 on page 23);
replace if necessary. Check
that switch is actuated
Replace “ON” Light (follow
procedure in Figure 6 on
page 18).
Replace control panel fuses.
properly by cam on valve
shaft; adjust if necessary.
PAGE 16
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
Figure 5
Unit Not Heating Up Properly or Not Cooking As Fast, “ON” Light Lit
Unit not heating up properly, or not cooking as fast, “ON” light lit.
Check all main fuses or circuit breaker, replace as necessary.
Is “CHECK WATER LEVEL”
light on with door closed?
No
Yes
Drain unit. Turn unit on with door open. Add two gallons of
water THROUGH TROUGH. Close door. Wait 10 minutes.
Does unit have water?
No
Yes
Does unit heat up?
Add water according to start-
up instructions on door. Wait
5 minutes, light should go off.
No
Yes
Open door. Depress and
hold door switch.
Remind operator of proper
filling procedure.
Is bottom of unit covered
with deposits?
No
Yes
Does contactor “click”
on and stay on for at least 1
minute?
No
Yes
Clean unit (see page 13).
DISCONNECT POWER
AT CIRCUIT BREAKER
Check high limits and replace
as necessary (see Figure 19
on page 30 or Figure 20 on
page 31, as applicable).
If high limits are OK, check
that heater block mounting
bolts are tightened to 75 inch-
pounds.
For EZ-3 units built before
Jan. 15, 2001, check and
replace time delay relay as
necessary (see Figure 21on
page 32).
DISCONNECT POWER
AT CIRCUIT BREAKER.
Remove control panel.
Check resistance between
contactor terminals and
replace any bad elements
(see Figure 10 on page 21).
DISCONNECT POWER
AT CIRCUIT BREAKER.
Remove control panel.
Reconnect door switch lead wires.
Remove door switch lead
wires from terminal block
positions 2 and 3.
Remove rear cover
Check float switch for continuity
and clean openings in float tube
(see Figure 18 on page 29).
Depress door switch and
check door switch lead wires
for continuity (see Figure 16
on page 27 or Figure 17 on
page 28, as applicable).
Float switch and float
tube OK?
No
Yes
Continuity?
No
Yes
Replace float switch and
clean tube.
Check and replace contactor
(see Figure 13 on page 24)
and controller (see Figure 22
on page 33).
Replace door switch.
OPERATOR’S MANUAL 1178387
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TROUBLESHOOTING
Figure 6
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Unit Using Excessive Amount of Water and/or Excessive Steam Coming from
Vent Tube
Unit using excessive amount of water and/or excessive steam
DISCONNECT POWER AT CIRCUIT BREAKER
Remove control panel, but leave plug connected.
Disconnect wire between float switch and controller (see applicable
wiring diagram), reconnect power, turn unit on, and wait 12 minutes.
Excessive steam?
Yes
No
DISCONNECT POWER AT CIRCUIT BREAKER
DISCONNECT POWER AT CIRCUIT BREAKER
Check controller (see Figure 22 on page 33). Replace as
necessary. (On EZ-3 units built before Jan. 15, 2001, also
check Time Delay Relay, see Figure 21 on page 32.)
Check float switch and float tube. Replace float switch and
clean float tube as necessary (see Figure 18 on page 29).
Reconnect power.
Wait 12 minutes.
Excessive steam?
Yes
No
Check contactor and replace
as necessary (see Figure 13
on page 24).
Reinstall control panel,
reconnect power.
Figure 7
“Check Water Level” Light Does Not Come On When Unit Runs Out of Water
“CHECK WATER LEVEL” light does not come on when unit
Remove wire C53 from “CHECK WATER LEVEL” light and check
resistance across light terminals.
Is resistance over
100 Kohm?
No
Yes
Check high limits (see Figure 20 on page 31)
and replace as needed.
Replace light.
PAGE 18
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
Figure 8
Buzzer Does Not Come On
Buzzer does not come on.
DISCONNECT POWER AT CIRCUIT BREAKER
Remove control panel.
Set timer for 5 minutes.
Does timer
time down?
Yes
No
Remove buzzer lead wires from timer.
Check timer (see Figure 15 on page 26).
Replace timer.
Continuity?
Yes
No
Replace timer.
Replace buzzer (see
Figure 15 on page 26).
OPERATOR’S MANUAL 1178387
PAGE 19
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TROUBLESHOOTING
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Figure 9
Voltage Check at Control Panel Fuse Block
Power Switch
"ON" Light
"CHECK WATER
LEVEL" Light
C
A
D
B
Control
Panel
Fuse
Block
Terminal Block
Door Switch
1. Disconnect power at circuit breaker.
2. Remove control panel without disconnecting plug.
3. Turn lever to “ON” position.
4. Reconnect power.
5. Place leads as shown.
6. Check voltage.
PAGE 20
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
Figure 10
Heating Element Resistance Check (at contactor)
C
D
B
A
E
Contactor
(top view)
1. Disconnect power at circuit breaker.
2. Remove control panel.
3. Place test leads between terminals A and C on left side of contactor.
4. Check the resistance and compare to the allowable range in the following table:
Model EZ-3
Model EZ-5
Voltage
Allowable Resistance (Ohms)
Allowable Resistance (Ohms)
208
220
240
380
415
480
8 to 16
9 to 18
6 to 12
7 to 13
11 to 21
28 to 53
34 to 63
45 to 84
8 to 15
21 to 39
24 to 46
33 to 61
5. Check resistance between terminals A and B and between terminals B and C similarly.
OPERATOR’S MANUAL 1178387
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TROUBLESHOOTING
Figure 11
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Main Fuse Replacement (for units built before July 1, 2002)
Fuse Block
Fuse Block Cover
(shown removed)
Rear Cover
1. Disconnect power at circuit breaker.
2. Remove rear cover from unit.
3. Remove fuse block cover.
4. Check fuses for continuity.
5. Replace as necessary.
PAGE 22
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
Figure 12
Power Switch Continuity Check
Power Switch
"C" Lead
"NO" Lead
Fuse Block
1. Disconnect power at circuit breaker.
2. Remove control panel.
3. Turn Lever to “ON” from “OFF” and to “OFF” from “ON” ensuring that the power switch is properly
actuated.
4. Remove power switch lead wires from fuse block (note wire locations).
5. Place test leads on “C” and “NO” lead wires as shown.
6. Check for continuity with lever in “OFF” position (there should be no continuity).
7. Check for continuity with lever in “ON” position (there should be continuity).
8. Repeat steps 5 - 7 with test leads between other pair of “C” and “NO” lead wires.
9. Place one test lead on “NO” lead wire and other test lead on other “NO” lead wire.
10. Check for continuity with lever in “ON” position and then with lever in the “OFF” position (there
should be no continuity when the lever is in either position).
11. Reconnect wires or replace switch as necessary.
OPERATOR’S MANUAL 1178387
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TROUBLESHOOTING
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Figure 13
Contactor Coil and MOV Check
Actuator
C
B
A
F
E
D
MOV
TOP VIEW
LEFT SIDE VIEW
1. Disconnect power at circuit breaker.
2. Remove control panel and disconnect nine-pin plug PL1.
3. Depress actuator on top of contactor. Actuator should travel freely and spring back when released.
4. Check for continuity between contacts A and D as shown in top view. There should be no continuity.
5. Repeat Step 4 for contacts B and E and for contacts C and F.
6. Place test leads on contactor coil terminal as shown in left side view.
7. Check resistance.
8. If resistance is not approximately 390 (+/- 40) ohms, remove MOV and recheck coil resistance. If
resistance is now approximately 390 (+/-40) ohms, replace MOV, otherwise replace contactor.
9. Reconnect all wires.
PAGE 24
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
Figure 14
Idle Element Resistance Check (for units built before January 15, 2001)
Model EZ-3
Model EZ-5
High Limit
Idle Element Plug
1. Disconnect power at circuit breaker.
2. Remove control panel.
3. Disconnect idle element plug (PL3).
4. Place test leads as shown above.
5. Check to see if resistance is within +/- 10% of values in the following table:
Model EZ-3
Model EZ-5
Voltage
Resistance (Ohms)
Resistance (Ohms)
208
220
240
380
415
480
115
129
154
385
459
614
87
97
115
289
344
461
6. Remove one test lead, place on ground, check for short circuit.
OPERATOR’S MANUAL 1178387
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TROUBLESHOOTING
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Figure 15
Timer and Buzzer Check
Timer
Buzzer
1. Disconnect power at circuit breaker.
2. Remove control panel.
3. Set timer for one minute and allow to time out. If timer does not run, then replace.
4. Remove buzzer lead wires from timer and terminal block position 6, as shown.
5. Place test leads between positions 1 and 3 on the timer.
6. Check for continuity. If no continuity, replace timer.
7. Place test leads in terminals of buzzer lead wires.
8. Check physical condition of buzzer.
9. Check that resistance is approximately 3.4Kohms. Otherwise, replace buzzer.
PAGE 26
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
Figure 16
Door Switch Continuity Check (for units built before January 15, 2001)
Model EZ-5
Model EZ-3
Terminal Block
Door Switch
1. Disconnect power at circuit breaker.
2. Remove control panel.
3. Depress and release door switch actuator rod to make sure door switch is properly actuated.
4. EZ-3: Remove door switch lead wires from terminal block positions 2 and 3, or
EZ-5: Remove door switch lead wires from terminal block position 1 and terminal 2 of the controller.
5. Place test lead as shown inside the terminal connectors of the lead wires.
6. Check for continuity - (there should be NO continuity).
7. Depress door switch actuator rod and check for continuity - (there should be continuity).
OPERATOR’S MANUAL 1178387
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TROUBLESHOOTING
Figure 17
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Door Switch Continuity Check (for units built after January 15, 2001)
Terminal Block
Door Switch
1. Disconnect power at circuit breaker.
2. Remove control panel.
3. Depress and release door switch actuator rod to make sure door switch is properly actuated.
4. Remove door switch lead wires from terminal block position 1 and terminal 8 of the controller.
5. Place test lead as shown inside the terminal connectors of the lead wires.
6. Check for continuity - (there should be NO continuity).
7. Depress door switch actuator rod and check for continuity - (there should be continuity).
PAGE 28
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
Figure 18
Float Switch Continuity Check
Float Tube
Assembly
Water Seal Box
Drain Valve
Water
Passages
Float Switch
Coupling
Float Tube
Assembly
Rear View of Unit with Back Cover Removed
1. Disconnect power at circuit breaker.
2. Remove rear cover from unit.
3. Disconnect 2 pin float switch plug from mating plug on back of unit (PL2).
4. Drain water seal box by opening 3/8" drain valve on box.
5. Remove float switch from box by removing float switch fitting from coupling on box.
6. Make sure float travels freely along stem.
7. Place test leads in float switch connector as shown.
8. Hold float switch in same orientation as when installed.
9. Check continuity. There should not be continuity.
10. Flip float switch over.
11. Check for continuity. There should be continuity. Replace as necessary.
12. Check 0.060 water passages in float tube. Clean if necessary.
OPERATOR’S MANUAL 1178387
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TROUBLESHOOTING
Figure 19
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
High Limit Continuity Check (for units built before January 15, 2001)
Model EZ-5
Model EZ-3
Terminal Block
C58
C59
C16
C19
1. Turn unit off.
2. Wait for cavity bottom to cool to touch.
3. Disconnect power at circuit breaker.
4. Remove control panel without disconnecting plug.
5. EZ-3: Remove wires C16 and C19 from terminal block positions 1and 2, as shown; or
EZ-5: Remove wires C58 and C59 from terminal block positions 5 and 6, as shown.
6. EZ-3: Place test leads as shown inside the terminal connectors of wires C16 and C19, or
EZ-5: Place test leads as shown inside the terminal connectors of wires C58 and C59.
7. Check for continuity.
8. If no continuity, disconnect each high limit switch individually and check for continuity. Replace
location.)
9. EZ-3: Reconnect wires C16 and C19; or
EZ-5: Reconnect wires C58 and C59.
10. Reconnect power at circuit breaker.
PAGE 30
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
Figure 20
High Limit Continuity Check (for units built after January 15, 2001)
Terminal Block
B658
B559
1. Turn unit off.
2. Wait for cavity bottom to cool to touch.
3. Disconnect power at circuit breaker.
4. Remove control panel without disconnecting plug.
5. Remove wires B559 and B658 from terminal block positions 5 and 6, as shown.
6. Place test leads as shown inside the terminal connectors of wires B658 and B559.
7. Check for continuity.
8. If no continuity, disconnect each high limit switch individually and check for continuity. Replace
location.)
9. Reconnect wires B658 and B559.
10. Reconnect power at circuit breaker.
OPERATOR’S MANUAL 1178387
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TROUBLESHOOTING
Figure 21
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Time Delay Relay Check (for EZ-3 units built before January 15, 2001)
1. Disconnect power at circuit breaker.
2. Remove control panel, but leave plugged in.
3. Disconnect wire C23 from terminal block position 3.
4. Reconnect power.
5. Depress and hold door switch. Contactor should actuate and then deactuate in approximately 60
seconds.
6. If contactor fails to actuate or actuates but fails to deactuate, check potentiometer on top of time
delay relay. Make sure potentiometer is seated properly on time delay relay terminal and make sure
it is set to 60.
7. Depress door switch again. If contactor still fails to actuate and deactuate properly, replace time
delay relay.
PAGE 32
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
TROUBLESHOOTING
Figure 22
Controller Check (for all EZ-5 units and for EZ-3 units built after Jan. 15, 2001)
C98
EZ STEAMER LOGIC CHART
Step
Door Switch (SW2) #8
Float Switch (SW1) #7-#9
Contactor Heaters (Load 2) #5
Notes
No Pressure, Up Position
Switch Closed
Door Open
Heaters Off
1
No Pressure, Up Position
Switch Closed
Heaters On for 60 Seconds, then Even if float switch
Door Open to Close
Door Closed
2
3
4
5
Step 3 or 4
opens with pressure.
No Pressure, Up Position
Switch Closed
Heaters On
Pressurized, Down Position
Switch Open
Door Closed
Heaters Off
Normal Cycle Operation
Door Closed
When Pressure Drops, Goes
to Up Position, Switch Closes
Heaters On for 10 Seconds, then Even if float switch
Step 3 or 4 opens with pressure.
1. Disconnect power at circuit breaker.
2. Remove control panel, but leave plugged in.
3. Disconnect wire C98 from controller.
4. Reconnect power.
5. Use a spacer to hold door switch in closed position. Contactor should actuate and then deactuate
in less than 60 seconds.
6. If contactor fails to actuate (or actuates but fails to deactuate), replace controller.
7. With spacer still in place and door open, momentarily reconnect wire C98 and then disconnect.
8. Controller should actuate, then deactuate 10 seconds after C98 is disconnected.
9. If contactor fails to actuate (or actuates but fails to deactuate), replace controller.
OPERATOR’S MANUAL 1178387
PAGE 33
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
PARTS
NOTICE
INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID THE WARRANTY
ON THIS EQUIPMENT.
The serial plate with voltage, model, and serial information is located on the right side of the steamer cavity
on the upper rear corner. On single units a second tag is located on the face of the door which will show
only model and serial number. On tandem units, a second tag is on the right side of the right unit and the left
side of the left unit.
Replacement parts may be ordered either through a Southbend Authorized Parts Distributor or a Southbend
Authorized Service Agency.
When ordering parts, please supply the Model Number, Serial Number, Part Number, Description, Finish,
and Electrical Characteristics as applicable.
For parts not listed, consult a Southbend Authorized Parts Distributor or Southbend Authorized Service
Agency. Consult the Southbend Authorized Parts/Service Distributor list for the Authorized Parts supplier in
your area.
Parts for Simple Steam Countertop Steamer
EZ-3 Part Number EZ-5 Part Number
Description - DOOR ASSOCIATED COMPONENTS
DOOR ASSEMBLY COMPLETE (With Latch Assembly)
DOOR INSULATION BLOCK FOR DOOR ASSEMBLY
GASKET FOR DOOR ASSEMBLY
1178167
1178171
1178096
1178169
1178105
1178106
1178107
1183473
PM-141
1181015
1181018
1181010
1181017
1181016
1181001
1181001
1183473
PM-141
OUTER PANEL FOR DOOR ASSEMBLY
INNER PANEL FOR DOOR ASSEMBLY
GASKET RETAINER PANEL FOR DOOR ASSEMBLY (for units built after January 27, 1998)
GASKET RETAINER PANEL FOR DOOR ASSEMBLY (for units built before January 27, 1998)
SEAL, GASKET REINFORCEMENT
PLUG BUTTON, 1/4 NYLON
1177317
1177079
1177078
1177081
1177086
1177082
6600402
PH-423
1177317
1177079
1177078
1177081
1177086
1177082
6600402
PH-423
LATCH ASSEMBLY, STEAMERS
CAST ARM FOR LATCH ASSEMBLY
CAST COVER PLATE ASSEMBLY
PIN, .250 DIA, SS FOR LATCH ASSEMBLY
CAST RETAINER ASSEMBLY
SPRING FOR LATCH ASSEMBLY
RING,RETAINING S.S. FOR LATCH ASSEMBLY
FLANGE BUSHING, 1/4ID BRO
PH-292
PH-292
NYLON WASHER FOR DOOR PIVOT
HINGE, LT DOOR
1332048-1
1332048-2
1332076
1177318
1132048-1
1132048-2
1332076
1177318
HINGE, RT DOOR
BLANK, DOOR HINGE
SHIM, CAST STRIKER
PAGE 40
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Parts for Simple Steam Countertop Steamer
EZ-3 Part Number EZ-5 Part Number
1178397
Description - CONTROL PANEL COMPONENTS
CONTROL PANEL ASSEMBLY (for EZ-3 units built before January 15, 2001)
CONTROL PANEL ASSEMBLY (for all EZ-5 units and for EZ-3 units built after January 15, 2001)
CONTROL PANEL WELDED ASSEMBLY ONLY
BRACKET, ON/OFF SWITCH(for units built before October 5, 1998)
BRACKET, ON/OFF SWITCH(for units built after October 5, 1998)
BUSHING, VALVE LEVER MOUNT
1181042
1178311
1178327
1178534
1177770
1175708
1178276
1181533
1181038
1178545
1178391
1178391
1178325
1178642
1183425
1170337
1178329
1178330
1178342
1178319
1181615
1178352
1178337
1178343
1178338
1175712
1178347
1179932
1178270
1179933
1178533
1178430
1178341
1178388
1178275
1179930
1181042
1178311
1178534
1178534
1177770
1175708
1178276
1181533
1181038
1178545
1178391
1181059
1178325
1178642
1183425
1170337
1178329
1178330
1178342
1178319
1181615
BUZZER, ADJUSTABLE, 220V,
CAM ACTUATOR, STEAMER
CONTROLLER 8 PIN(for units built between January 15,2001 & March 22, 2001)
CONTROLLER 7 PIN(for units built after March 22, 2001)
FUSE, 10 AMP(1178392) Units with 2.5 fuse now use this 10 amp fuse
FUSEBLOCK, CONTROLS, DOUBLE(for units built before July 1, 2002)
FUSEBLOCK, CONTROLS, SINGLE(for units built after July 1, 2002)
GASKET,CONTROL PANEL(for units built before August 13, 1999)
GASKET,CONTROL PANEL(for units built between August 13, 1999 & April 13, 2001)
GASKET,CONTROL PANEL(for units built after April 13, 2001)
KNOB
LIGHT,INDICATING,AMBER
LIGHT,INDICATING,RED
O-RING, VALVE SHAFT
POLYPANEL W/TIMER(for units built before April 1, 2000)
POLYPANEL W/TIMER(for units built After April 1, 2000)
POTENTIOMETER,TDR (for units built before January 24, 2000)
RELAY, TIME DELAY, 120V (for units built before January 15, 2001)
ROLL PIN
1178338
1175712
1178347
1179932
1178270
RETAINING RING
S/A BUZZER, 220V
SEAL,SHAFT
SPRING
SWITCH ACTUATOR ROD
SWITCH, POWER S/A(for units built before October 2, 1998)
SWITCH, POWER S/A(for units built after October 2, 1998)
SWITCH,DOOR S/A,SIMPLE ST
1178533
1178430
1178341
1178388
1178275
1179930
TIMER, MECHANICAL
VALVE LEVER WELD ASM
SHAFT, VALVE LEVER
LEVER, VALVE
OPERATOR’S MANUAL 1178387
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Parts for Simple Steam Countertop Steamer
EZ-3 Part Number EZ-5 Part Number
Description - HEATING ELEMENTS, HI LIMIT THERMOSTATS, AND CONTACTORS
ELEMENT BLOCK, 220V,CENTER (1178354) (for units built before January 15, 2001)
HEATING ELEMENT HOUSING(Requires Qty of 1 for 1 element block exchange)
HEATING ELEMENT CARTRIDGE TYPE, 220V(Requires Qty of 2 for 1 element block exchange)
THERMOCOAT, 2 OZ TUBE(Requires Qty of 1 for 1 element block exchange)
ELEMENT BLOCK, 220V,OUTER(1178360) (for units built before January 15, 2001)
HEATING ELEMENT HOUSING(Requires Qty of 1 for 1 element block exchange)
HEATING ELEMENT CARTRIDGE TYPE, 220V(Requires Qty of 2 for 1 element block exchange)
THERMOCOAT, 2 OZ TUBE(Requires Qty of 1 for 1 element block exchange)
CONTACTOR ,IDLE ELEMENT, 2-POLE,240V,30(for 460-480V units only)
CONTACTOR ,MAIN, 63A,240V COIL (for units built before January 15, 2001)
CONTACTOR ,MAIN, DP, 60 FLA(for units built after January 15, 2001)
ELEMENT BLOCK, 240V,CENTER (for units built before January 15, 2001)
ELEMENT BLOCK, 240V,OUTER (for units built before January 15, 2001)
ELEMENT BLOCK, 480V,CENTER (for units built before January 15, 2001)
ELEMENT BLOCK, 480V,OUTER (for units built before January 15, 2001)
ELEMENT HOUSING FOR CARTRIDGE ELEMENTS(for units built after January 15, 2001)
HEATING ELEMENT,208V, CENTER, DUAL COIL (for units built before January 15, 2001)
HEATING ELEMENT, 208V, OUTER, DUAL COIL, (for units built before January 15, 2001)
HEATING ELEMENT, 208V, CENTER DUAL COIL, (for units built before January 15, 2001)
HEATING ELEMENT, 220V, CENTER DUAL COIL, (for units built before January 15, 2001)
HEATING ELEMENT, 480V, CENTER DUAL COIL, (for units built before January 15, 2001)
HEATING ELEMENT, 240V, CENTER DUAL CO (for units built before January 15, 2001)
HEATING ELEMENT, 208V, OUTER (for units built before January 15, 2001)
HEATING ELEMENT, 220V, OUTER (for units built before January 15, 2001)
HEATING ELEMENT, 240V, OUTER (for units built before January 15, 2001)
HEATING ELEMENT, 480V, OUTER (for units built before January 15, 2001)
HEATING ELEMENT CARTRIDGE TYPE, 208V (for units built after January 15, 2001)
HEATING ELEMENT CARTRIDGE TYPE, 220V (for units built after January 15, 2001)
HEATING ELEMENT CARTRIDGE TYPE, 240V (for units built after January 15, 2001)
HEATING ELEMENT CARTRIDGE TYPE, 480V (for units built after January 15, 2001)
LEAD, ELEMENT EZ-5(for units built before January 15, 2001)
*See Note
1181500
1181502
PN126
*See Note
1181500
1181502
PN126
1161525
1173448
1181032
1178355
1178361
1178358
1178364
1181500
1178353
1178359
1161525
1181032
1181500
1178560
1178561
1178565
1178562
1178554
1178555
1178556
1178559
1181771
1181772
1181773
1181774
1181039
1178373
1181752
1173374
1181013
1181012
1181501
1181502
1181503
1181504
1178373
1181752
1173374
SHIELD,HEAT TRANSFER(for units built before January 15, 2001)
SHIELD,HEAT TRANSFER(for units built before January 15, 2001)
THERMOCOAT
THERMOSTAT ASSEMBLY CENTER, F/F(for units built before January 25, 2001)
THERMOSTAT ASSEMBLY OUTER, M/M(for units built before January 25, 2001)
THERMOSTAT, ELEMENT, 2001 (for units built before January 25, 2001)
THERMOSTAT 200 DEG C (for units built after January 15, 2001)
1174302
1181011
1178367
1181011
1178367
METAL OXIDE VARISTOR
*Use quantity listed directly below. Once block & elements exchanged for cartridge type heater, defective heater only needs
replacing.
PAGE 42
OPERATOR’S MANUAL 1178387 REV 5
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Parts for Simple Steam Countertop Steamer
EZ-3 Part Number EZ-5 Part Number
1178389
Description - FUSES, WIRE HARNESSES, AND TRANSFORMER
BUSSMAN FUSE BLOCK,30A (for units built before July 1, 2002)
BUSSMAN FUSE BLOCK,60A 48 (for units built before July 1, 2002)
COVER,REMOVABLE BUSS(for units built before July 1, 2002)
FUSE, 30 AMP (for units built before July 1, 2002)
1178494
1179962
1178390
1178494
1179962
1181024
FUSE, 35 AMP (for units built before July 1, 2002)
1178495
FUSE, 50 AMP, CLASS G (for units built before July 1, 2002)
FUSE, 60 AMP (for units built before July 1, 2002)
1181026
1181041
1177361
1178374
1176388
1181041
1181043
1181041
1177361
1178374
1176388
1181041
1178652
1178394
HARNESS, WIRE (for all EZ-5 units and for EZ-3 units built after January 15, 2001)
MAIN TERMINAL BLOCK(for units built before July 1, 2002)
MAIN POWER LEADS(Contactor to TB) 30”
TRANSFORMER, 480 TO 240,7
WIRE HARNESS (for units built after January 15, 2001)
WIRE HARNESS SUPPL., 480V
WIRE HARNESS W/DISC TSTAT (for units built before January 15, 2001)
EZ-3 Part Number EZ-5 Part Number
Description - FLOAT TANK COMPONENTS
1178266
1178266
1178261
1181596
1178422
1181618
1183413
1178340
PE-193
1178266
1181051
1178261
1181596
1178422
1181618
1183413
1178340
PE-193
BOX WELD ASM.,REAR(for units built before March 2, 2001)
BOX WELD ASM.,REAR(for units built after March 2, 2001)
TUBE & BOX TOP W/A
GASKET, TANK TOP
FITTING,FLOAT SWITCH (for units built before September 29, 2000)
FITTING,FLOAT SWITCH(long) (for units built between September 29, 2000 & July 1, 2002)
FITTING,FLOAT SWITCH(short) (for units built beforeJuly 1, 2002)
FLOAT SWITCH(for units built before September 29, 2000)
FLOAT SWITCH(for units built between September 29, 2000 & January 15, 2001)
FLOAT SWITCH(for units built between January 15, 2001 & April 13, 2001)
FLOAT SWITCH (for units built after April 13, 2001)
PE-193
1174924
PE-193
PE-193
EZ-3 Part Number EZ-5 Part Number
Description - WATER VALVES, LINES, AND FITTINGS
ELBOW 90DEGREE 1”NPT
1178526
1178332
1178423
1181028
1178483
1178385
1178386
1178368
1178379
1178376
1178425
1178444
1178526
1178332
FITTING,3/4 HOSE ID X 1/2
FITTING,3/4" KYNAR HOSE,E
1181028
HOSE, PLASTIC 1”OD, ¾”ID, WITH MOLDED 90 DEGREE BEND
HOSE, 1 1/2"ID,SILCONE
1178385
1178386
1178368
1178379
1178376
1178425
1178444
HOSE, CAVITY TO BOX TOP 1-1/2”
HOSE,3/4" ID SILCONE
HOSE CLAMP
STEAM TRAP, BRASS 90 DEGREE
TUBE, VALVE ACTUATOR
VALVE, 1/2" DRAIN,MODIFIED(Used with Valve Lever Weldment 1178388)
VALVE, 3/8" BALL,NSF/FDA(Used to drain float box)
OPERATOR’S MANUAL 1178387
PAGE 43
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Parts for Simple Steam Countertop Steamer
EZ-3 Part Number EZ-5 Part Number
Description - INSULATION , EXTERIOR PANELS, RACK GUIDES
1178370
1178369
1178371
1181583
1178418
1181753
1178265
1178365
1178527
1182536
1178255
1178656
1178227
1178234
1178439
1178324
1178113
1178644
1178663
1178668
1181022
1181021
1178371
1181583
1178418
1181753
1178265
INSULATION, CAVITY
INSULATION, BACK PANEL
INSULATION, BOTTOM(for units before January 15, 2001)
INSULATION, BOTTOM(for units after January 15, 2001)
INSULATION, FRONT CAVITY(for units before January 15, 2001)
INSULATION, FRONT CAVITY(for units after January 15, 2001)
COVER, BOTTOM
COVER, REAR STEAMER(for units built before July 28, 1998)
COVER, REAR STEAMER(for units built between July 28, 1998 & September 1, 2001)
COVER, REAR STEAMER(for units after September 1, 2001)
COVER,EXTERIOR
1181000
1182537
1181009
1178657
COVER,EXTERIOR,STACKED
GASKET, SIDE PANEL(for units before April 23, 1999)
SIDE PANEL,SIMPLE STEAM(for units before October 26, 2000)
TROUGH SCREEN ASM.
1178439
1178324
1181045
WATER TROUGH W/A
SLIDE RACK, 3 PAN STEAMER(for units before October 1, 1999)
SLIDE RACK, 5 POS. 3 PAN(for units before February 6, 1999)
RIGHT SLIDE RACK, 3 PAN STEAMER(for units after October 1, 1999)
LEFT SLIDE RACK, 3 PAN STEAMER(for units after October 1, 1999)
RIGHT SLIDE RACK, 5 PAN STEAMER(for units after October 1, 1999)
LEFT SLIDE RACK, 5 PAN STEAMER(for units after October 1, 1999)
RACK MOUNTING STUDS,1/4-2
1178679
1178678
1333041
1333041
EZ-3 Part Number EZ-5 Part Number
Description - STACKING KIT AND ACCESSORIES
BRACKET, VENT TUBE
1178525
1178524
1178552
1178522
1333045
1178526
1178525
1178524
1178552
1178522
COVER W/A, DRAIN BOX
COVER W/A, DRAIN
DRAIN BOX WELD ASM.
DRAIN VENT TUBE ( AIR VEN
ELBOW, 90 DEG. 1"NPT FEM,
ELBOW, 90 DEG, STR. 1/2"(for units before January 15, 2001)
HOSE, OVERFLOW, 28"
1178670
1178685
4440480
1172951
1178654
1178655
4440478
1172951
1178654
1178655
1176878
KIT, DRAIN BOXES,STACK
SLEEVE, RUBBER 1 1/4"ID X
STAND W/DRAIN, EZ
STAND, EZ
VENT PIPE, 1" NIPPLE
1178683
1178442
VENT PIPE, 1" X 24.375"
1178442
1176797
1178410
1180953
1178485
1178486
1178344
1178345
1178684
COVER ASM.,POOL
DESCALER, 3.5OZ PKG (100G)
DRAIN PAN WELD ASM.(Under Steamer Compartment)
HANGER,HOSE
1178410
1180953
1178485
1178486
1178344
1178345
1178684
LEG,4" S/S, EZ (FRONT)
LEG,4" S/S,EZ (REAR)
PAN Z-BRACKET,LEFT
PAN Z-BRACKET,RIGHT
POT FILLER
PAGE 44
OPERATOR’S MANUAL 1178387 REV 5
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MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
MODEL EZ-3 and EZ-5
SIMPLE STEAM
COUNTERTOP STEAMERS
A product with the Southbend name incorporates the best in durability and low maintenance. We
all recognize, however, that replacement parts and occasional professional service may be
necessary to extend the useful life of this unit. When service is needed, contact a Southbend
Authorized Service Agency, or your dealer. To avoid confusion, always refer to the model number,
serial number, and type of your unit.
Southbend
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526
OPERATOR’S MANUAL 1178387
PAGE 45
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