Safety and Support
CECHL04
Before using this product, carefully read all product documentation and retain it for future reference.
4-117-132-21(1) GB
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About DNAS
Sony Computer Entertainment Inc. uses DNAS (Dynamic Network Authentication
System), a proprietary authentication system, to help protect copyright and security
in connecting the PS3™ system to a network. DNAS may retrieve information about
a user's hardware and software for authentication, copy protection, account blocking,
system, rules, or game management and other purposes. The information collected
does not identify the user personally. The unauthorised transfer, exhibition, export,
import or transmission of programs and devices circumventing its authentication
scheme may be prohibited by law.
System software
The System Software included within this product is subject to a limited licence from
further details.
WARNING
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Table of contents
About the PS3™ system documentation
The PS3™ system documentation includes the following:
Safety and Support (this document)
This document contains safety information related to the use of the PS3™ system,
troubleshooting, specifications and other information.
Quick Reference
This document contains information on setting up the PS3™ system, preparing for
use and basic hardware operations.
User's Guide (access from : eu.playstation.com/manuals)
This online document is accessed through the Internet and contains detailed
information related to use of the PS3™ system software.
Information about system functionality published in this document may vary from the information
for your PS3™ system, depending on the system software version in use.
Table of contents
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• Do not connect cables other than a USB cable while the system is turned on (power
indicator lit solid green).
Before use
• Do not touch the system or connected cables or accessories during an electrical
storm.
• Do not use the system or accessories near water.
Precautions
• Do not allow liquid, small particles or other foreign objects to get into the system
or accessories.
Safety
• Do not touch the connectors of the system or accessories.
• Do not expose the system or accessories to dust, smoke or steam. Also, do not place
the system in an area subject to excessive dust or cigarette smoke. Dust build-up or
cigarette smoke residue on the internal components (such as the lens) may cause
the system to malfunction.
• Do not expose the system or accessories to high temperatures, high humidity or
direct sunlight.
• Do not place the system or accessories on surfaces that are unstable, tilted or
subject to vibration.
• Do not set the system other than in the vertical or horizontal position. Also, do not
change the position while the system is turned on.
• Be careful when carrying the system. If you do not have a good grip, the system
may drop causing potential damage or injury.
• Do not move or change the position of the system with a disc inserted. The
vibration may result in scratching of the disc or the system.
• Do not turn off the system while data is being saved on or loaded from the hard
disk.
This product has been designed with the highest concern for safety. However, any
electrical device, if used improperly, has the potential for causing fire, electrical
shock or personal injury. To help ensure accident-free operation, follow these
guidelines:
• Observe all warnings, precautions and instructions.
• Regularly inspect the AC power cord for damage and for dust build-up around the
power plug or electrical outlet.
• Stop use, unplug the AC power cord from the electrical outlet and disconnect any
other cables immediately if the device functions in an abnormal manner, produces
unusual sounds or smells or becomes too hot to touch.
• Contact the appropriate PlayStation® customer service helpline which can be
found within every PlayStation®, PlayStation®2, and PLAYSTATION®3
software manual.
Use and handling
• Do not stand on or put objects on the system, and do not stack the system with other
devices.
• Do not place the system and connected accessories on the floor or in a place where
they may cause someone to trip or stumble.
• Use in a well-lit area and keep a safe distance from the TV screen.
• Avoid prolonged use of the PS3™ system. Take a 15-minute break during each
hour of play.
• Avoid playing when you are tired or need sleep.
• Do not allow bodily contact with the system or air from the system vents for an
extended period of time while in use. Extended contact under these conditions may
cause low-temperature burns.
• Stop using the system immediately if you begin to feel tired or if you experience
discomfort or pain in your hands or arms while operating the Wireless Controller.
If the condition persists, consult a doctor.
• When connecting the system to a plasma or projection* TV, do not leave a still
image on the TV screen for an extended period of time, as this may leave a faint
image permanently on the screen.
* Except LCD screen types
• Parents are encouraged to monitor children in online activities to ensure safe and
• If you experience any of the following health problems, discontinue use of the
system immediately. If symptoms persist, consult a doctor.
– Dizziness, nausea, fatigue or symptoms similar to motion sickness
– Discomfort or pain in a part of the body, such as eyes, ears, hands or arms
• Keep the system and accessories, including cable ties and fasteners, out of the
reach of small children.
responsible Internet usage.
Precautions
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• Do not use a power cord other than the supplied AC power cord. Do not modify
the cord.
• Do not touch the plug of the AC power cord with wet hands.
• Protect the AC power cord from being walked on or pinched particularly at plugs,
expansion receptacles and the point where the cord exits from the system.
• Do not place heavy items on the cord.
Notes on safety when using the DUALSHOCK®3 Wireless
Controller*
• Do not use the vibration function if you have any ailment or injury to the bones,
joints or muscles of your hands or arms. If you have an ailment or an injury, do not
play such titles using the DUALSHOCK®3 Wireless Controller unless you have
set the vibration function to "Off".
• Do not place the AC power cord near heating equipment and do not expose the cord
to heat.
• When using the motion sensor function of the Wireless Controller, be cautious of
the following points. If the controller hits a person or object, this may cause
accidental injury or damage.
– Before using the motion sensor function, make sure you have enough space to
move around.
• Do not allow dust or foreign matter to build up around the AC IN connector. Before
connecting or plugging in the AC power cord, check that there is no dust or foreign
matter in or on the power plug or connecting end of the cord, the electrical outlet
or the AC IN connector on the system rear. If the plug or connector becomes dirty,
wipe off with a dry cloth before connecting.
– Firmly grip the Wireless Controller to prevent it from slipping out of your grasp
and causing damage or injury.
– When using the Wireless Controller with a USB cable, ensure that the cable
cannot hit a person or any object, and do not pull the cable out of the PS3™
system whilst playing.
• Unplug the AC power cord from the electrical outlet before cleaning or moving the
system, or when you do not intend to use the system for an extended period of time.
When disconnecting, grasp the power cord by the plug and pull straight out of the
electrical outlet. Never pull by the cord and do not pull out at an angle.
• Do not connect the AC power cord to a voltage transformer or inverter. Connecting
the AC power cord to a voltage transformer for overseas travel or an inverter for
use in an automobile may cause heat to build up in the system and may cause burns
or a malfunction.
* These notes also apply to other controllers.
Vents
Do not block any vents. To maintain good ventilation, follow the guidelines below:
• Place the system at least 10 cm away from a wall surface.
• Do not place on a carpet or rug with long fibres.
• Do not place in a narrow or cramped space.
• Do not cover with cloth.
• Do not allow dust to build up on the vents.
Never disassemble or modify the system or accessories
Use the PS3™ system and accessories according to the instructions in the product
documentation. No authorisation for the analysis or modification of the system or
accessories, or the analysis and use of its circuit configurations, is provided.
Unauthorised modification of the system or accessories will void your warranty.
There are no user serviceable components inside the PS3™ system (the supplied
hard disk may be removed but not disassembled or modified). Additionally, there is
a risk of exposure to laser radiation as well as to electrical shock.
AC power cord use
• To help ensure safe operation, regularly inspect the AC power cord. If damaged,
stop use immediately and contact the appropriate PlayStation® customer service
helpline which can be found within every PlayStation®, PlayStation®2, and
PLAYSTATION®3 software manual.
Network
• A broadband Internet connection is required to connect to a network.
Precautions
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• User is responsible for Internet service fees. For details, refer to the information
provided in your service contract or contact your Internet service provider.
• Use only an Ethernet cable compatible with 10BASE-T, 100BASE-TX or
1000BASE-T networks. Do not use a cord for a standard residential telephone line
or cables of types other than those mentioned here. Using the wrong type of cord
or cable can cause more electrical current than necessary to flow through the LAN
connector, which may lead to heat build-up, fire or malfunction.
Exterior surfaces (plastic cover of system and Wireless
Controller)
Follow the instructions below to help prevent the product exterior from deteriorating
or becoming discoloured.
• Wipe with a soft, dry cloth.
• Do not apply insecticides or other volatile substances.
• Do not place any rubber or vinyl materials on the product exterior for an extended
period of time.
• Do not use solvents or other chemicals. Do not wipe with a chemically-treated
cleaning cloth.
Wireless networking feature
• The 2.4 GHz range of radio waves used by the wireless networking feature of this
product is a range shared by various devices. This product has been designed to
minimise the effect of other devices using the same range. However, in some cases
interference from other devices may reduce the connection speed, shorten the
signal range or cause the connection to be terminated unexpectedly.
Vents
When dust accumulates in the system vents, remove the dust with a low-powered
vacuum cleaner.
• When using the PS3™ system's scan function to select a wireless LAN access
point, access points that are not intended for public use may be displayed. Only
connect to an access point that you are authorised to use, or one that is available
through a public wireless LAN or hotspot service.
Connectors
Do not use when the connectors of the system or the AC power cord are not clean. If
used when dirty, the flow of electrical current may be obstructed. Remove the dirt
with a dry cloth.
Moisture condensation
Backing up data
If the system or disc is brought directly from a cold location to a warm one, moisture
may condense on the lens inside the system or on the disc. Should this occur, the
system may not operate properly. In this case, remove the disc and turn off and
unplug the system. Do not put the disc back in until the moisture evaporates (this may
take several hours). If the system still does not operate properly, contact the
appropriate PlayStation® customer service helpline which can be found within every
PlayStation®, PlayStation®2, and PLAYSTATION®3 software manual.
You should where possible make periodic back-ups of data stored on the hard
disk drive as a precaution against possible loss or corruption. If for any reason
software or data loss or corruption occurs or the hard disk must be formatted
during authorized service, it may not be possible to restore or repair the software
or data. Note that SCEE will not be liable for any loss or corruption of data, files
or software.
Cleaning
For safety reasons, before cleaning the system or connected accessories, disconnect
the AC power cord from the electrical outlet.
Precautions
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Using the backup utility
You can back up data stored on the hard disk to a USB mass storage device and
Discs
restore data that has been backed up. Select "Backup Utility" under
(Settings)
Note on compatibility
(System Settings) and follow the on-screen instructions to perform this
operation. In some cases, you may not be able to use the backup utility feature to
back up or restore the system correctly. It is recommended that you create a spare
backup for important data in advance by copying or moving the data to a USB mass
storage device.
Some media may have region or territorial restrictions and may not work with your
system. See media packaging for details.
Handling
• Do not touch the disc surface when handling a disc; hold it by the edges.
• Do not stick paper or tape onto discs and do not write on discs.
• Fingerprints, dust, dirt or scratches on the disc can distort the picture or reduce
sound quality. Always handle carefully and check that discs are clean before use.
For details on the backup utility feature, refer to the online user's guide.
Copying/moving files
The following file types saved on the system's hard disk can be copied or moved to
a USB device. Select the file, press the
from the options menu. You may not be able to copy or move files that contain
copyright-protected data.
button, and then select "Copy" or "Move"
Storage
• Do not expose discs to high temperatures, high humidity or direct sunlight.
• When discs will not be used for an extended period of time, store them in their
cases. Stacking uncased discs or storing them at an angle can cause them to warp.
File type
Back up destination
Saved data from games; video, audio or
image files
USB mass storage device (USB flash drive, etc.)
Cleaning method
• Clean discs with a soft cloth, lightly wiping from the centre outwards.
• Do not use solvents, record cleaners, anti-static spray or
other chemicals as these can damage the discs.
Hint
By using a commercially available card reader/writer (USB connector type), you can back up files
saved on the hard disk to storage media such as a Memory Stick™ or an SD Memory Card.
Precautions
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Troubleshooting
The Blu-ray Disc (BD) or DVD cannot be played, or the picture is
distorted.
Before requesting service
, When outputting DVD content or PLAYSTATION®3 format software in SD
resolution, only discs recorded in the PAL standard can be played.
, If the system is connected to a VCR or a combination TV/VCR unit, copy
protection encoding on some BDs and DVDs may cause image distortion, or may
cause the image to become lighter or darker. In such cases, connect the system to
the TV directly.
Go through this section if you experience difficulty in operating the PS3™ system.
Should any problem persist, contact the appropriate PlayStation® customer service
helpline which can be found within every PlayStation®, PlayStation®2, and
PLAYSTATION®3 software manual.
, If the BD or DVD does not match the region code set in the system, it cannot be
played.
Power
, Some DVDs are preset with parental control restrictions. Enter the password that
was set in
level.
(Security Settings) to temporarily increase the parental control
The system does not turn on.
, Check that the main power switch on the system rear is turned on.
, Check that the AC power cord is securely inserted in the system and the electrical
outlet.
, Some BDs are preset with parental control restrictions. Enter the password that
was set in (Security Settings) to change the parental control level.
, The BD may be disc-locked. Enter the password that was set when the disc was
created.
Picture
Certain BDs cannot be played.
There is no picture on the TV screen.
, To play commercially available BD video software, in some cases the encryption
key for AACS (Advanced Access Control System) may need to be renewed. The
encryption key can be renewed when the system software is updated.
, Adjust the video input on the TV to match the input connector that is being used
to connect to the PS3™ system.
, Check that the cable is securely inserted. Try disconnecting the cable from the
PS3™ system or TV and then reconnecting it.
The size of the video image and the TV screen do not match.
, There may be a problem with the AV cable in use. Try using another cable that
is compatible with the PS3™ system.
, Check that the system's settings under
(Settings)
(Display Settings)
"Video Output Settings" are correct.
, If the video output settings on the system do not match those of the cable or TV
in use, there may be no picture. If the screen goes blank, turn off the system.
Then, with only the system and the TV connected, touch the system's power
button for more than 5 seconds to turn the system back on. The video output
settings will automatically be reset to the standard resolution.
, If the resolution of the video content is not supported by the TV in use, when the
video is played the screen may go blank. If this happens, go to the screen for
selecting the resolution in the system's video output settings, and then select all
the resolutions that are supported by the TV.
, Check that the settings of the connected TV are correct. For details, refer to the
instructions supplied with your TV.
, With some video content, the screen size cannot be changed.
The screen colour does not seem right.
, If set to the default setting, the background colour changes automatically with the
passing of time.
Before requesting service
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Audio
Network
There is no sound.
, Check that the muting function on the TV or speakers is turned off. Also check
that the volume is at the appropriate level.
A connection to the network cannot be established.
, Check that the Ethernet cable is securely connected.
, Check that the network settings are correct. Refer to the instructions supplied by
your Internet service provider or in the software manual to make the correct
network settings.
, If an audio device is connected, check the settings of the device. For details, refer
to the instructions supplied with the audio device.
, There may be a problem with the AV cable. Try using another cable that is
compatible with the PS3™ system.
The Web page does not display properly.
, Some software do not support digital audio output.
, Some Web pages may not display properly due to the browser.
, If the system's audio output settings do not match the cable or device in use, the
system may not produce sound. Check that the system's settings under
Disc Media and USB Devices
(Settings)
(Sound Settings) "Audio Output Settings" are correct.
, Some content that support Dolby Digital, DTS, and other formats may not
The system does not recognise the disc.
, Remove the disc and reinsert it.
produce audio from all channels.
, If the disc has a label, insert it with the label side up.
, Check whether the disc is scratched or dirty. If dirty, wipe it gently with a soft
cloth.
Music files do not play.
, Tracks with a time limit or a limited number of playing times cannot be played.
, Playback methods may be limited for some music files that are distributed via the
Internet. In such cases, it may not be possible to play the data on the PS3™
system.
The disc cannot be removed.
, Touch the eject button on the system front for 10 seconds or longer to force the
disc to eject. After removing and before reinserting a disc into the system, turn
off the system, and then turn on the system again to resume use.
Video
Even after selecting an item from the control panel, the desired
operation cannot be performed.
, Playback conditions may be set in advance by the software developer. In such
cases, certain options may not be available, even if you follow the instructions in
the product documentation.
The system does not recognise the USB device, or the USB device does
not operate properly.
, Check that the device is inserted correctly.
, Check whether the device's connector is dirty. If dirty, wipe it with a cotton swab.
, The connected device may not be compatible with the system.
, Try using a different USB connector. The device may not be recognised
depending on the combination of USB connectors in use.
Before requesting service
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, In some cases, the system may not recognise the device if an external USB hub
is used and more than the allotted number of devices are connected. Try
removing unused devices.
The wireless controller does not vibrate.
, Select (Settings) (Accessory Settings) "Controller Vibration
Function", and then try setting "Vibration Function" to "On".
, The software may not support the vibration function. Refer to the instruction
manual for the software. For software downloaded from
When connecting a USB device, the message "An unknown USB device
has been connected." is displayed.
, The connected device may not be compatible with the system or software
application.
(PLAYSTATION®Store), refer to the compatibility notice information
included in the software's online description.
, The device may be compatible with specific software only. Use software that is
compatible with the device.
The response to button operations is slow.
, The response speed may be slow on an LCD display or PC display. This is not a
malfunction.
, There may be too many USB hubs connected. Try removing a USB hub.
Wireless Controller
The battery does not charge or does not fully recharge.
, The battery can only be charged when the system is turned on (power indicator
on the system front is lit solid green).
The Wireless Controller does not function.
, Check whether the connector on the USB cable is dirty. If dirty, wipe it with a
soft cloth.
, When using the controller wirelessly, if the controller and the system are too far
apart, you will not be able to operate the system effectively.
, When using the Wireless Controller, you must pair it with the system and assign
a controller number. With the system turned on (power indicator on the system
front is lit solid green), connect the system and the controller using the USB
cable, and then press the PS button on the controller.
The battery charge does not last long.
, The battery may be wearing out. Battery duration will gradually decrease with
, The controller number may have been cleared. Press the PS button on the
controller to reassign the number.
, Check the charge level of the Wireless Controller battery. When the controller is
used in wireless mode, it will not function if the battery does not have any charge
left. Charge the battery by connecting the controller to the system with the USB
cable.
Even when the Wireless Controller is not being used, it loses its charge
over time.
, The controller's battery slowly loses its charge even when the Controller is not in
use. It is recommended that you charge the controller frequently.
, Reset the Wireless Controller by pushing the reset button on the controller rear
with a sharp-tipped object such as a pen.
Reset button
Before requesting service
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The power indicator on the system front is flashing red and the system
does not operate.
Other issues
, The temperature inside the system may be too high. Check whether the system is
being used in a hot location or whether the vents are blocked. Touch the power
button on the system front to stop the flashing, and then leave the system turned
off until it cools down. After it cools down, turn on the system again.
The system makes noise.
, Because some discs read at higher speeds, disc noise may be louder than normal.
, When using the system in a location where heat can build up, such as an enclosed
AV cabinet, the internal fan will rotate rapidly to reduce the system's temperature
and this may generate increased noise. Move the system to a location with good
ventilation.
The system does not recognise content.
, The content may be of a format that is not supported by the system. Content of
types not supported by the system will not be recognised. For information on
supported formats, refer to the online user's guide.
You forgot your password for security settings.
, If you initialise the system using
(Settings)
(System Settings)
"Restore Default Settings", your password will return to "0000". However, note
that all settings other than the password will also be reset. Once these settings are
reset, they cannot be recovered.
The system is warm.
, When the system is being used or is turned on, it may become warm. This is not
a malfunction.
The screen is frozen. The system does not operate.
, Restart the system. Touching the power button on the system front for 10 seconds
or longer will force the system to shut down. After shutdown, turn on the system
again.
The power indicator on the system front is flashing red and green
alternately.
, The interior of the system has become hot. Check whether the system is being
used in a hot location or whether the vents are blocked. Continuing to use the
system in the above condition will cause it to stop functioning. Turn the system
off and leave it unused until it cools down. After the system cools down, turn it
on again.
Before requesting service
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IMPORTANT
1. If you need to claim under this Guarantee, please call your local Customer Service
helpline (listed in the PLAYSTATION®3 software manuals) for return instructions.
2. This Guarantee is only valid:
GUARANTEE
GUARANTEE
i. in Austria, Belgium, France, Germany, Italy, Luxembourg, the Netherlands,
Portugal, Spain and Switzerland; and
Thank you for buying this Product. We hope that you enjoy using it.
ii. when the original sales receipt or invoice or other proof of purchase (indicating the
date of purchase and retailer's name) is presented together with the defective
Product within the Guarantee period (and has not been altered or defaced since the
date of original purchase); and
iii.when the Guarantee seal and the serial number on the Product have not been
damaged, altered, defaced or removed.
The term "Product" means the PLAYSTATION®3 computer entertainment system
("the PS3™ system") and any official PLAYSTATION®3 peripherals supplied in
the box with the PS3™ system. The system software pre-installed in the PS3™
system or subsequently provided via updates or upgrade releases is licensed to you,
not sold, and is for use only as part of the PS3™ system. The terms of such system
3. SCEE may elect at its option to repair or replace the Product with a new or refurbished
component or unit.
4. Repair or replacement will involve installation of the latest software or firmware
updates for the Product.
This Guarantee does not cover your data, any separate software or PlayStation®
games whether or not packaged or included with the Product, or any PlayStation®
accessories or peripheral devices that are not manufactured by or for SCEE.
5. When arranging for warranty service under this Guarantee, our Customer Service
helpline will discuss with you whether you should leave the hard disk drive ("HDD")
included in the PS3™ system on purchase inside the PS3™ system, or remove and
retain the HDD prior to the return of the system for warranty service.
6. If the PS3™ system is returned with the HDD for warranty service, repair or
replacement of the Product will involve reformatting of the HDD. This is the quickest
form of warranty service we can offer.
7. If the PS3™ system is returned without the HDD for warranty service, we will where
possible ensure the repaired or replaced unit has the same unique internal identification
as the returned PS3™ system. Please note this form of warranty service will take
longer than the service described in the previous paragraph. If for any reason we are
unable to rewrite the original system ID and you wish to receive warranty service, you
will need to reformat your HDD before you are able to use it with your repaired or
replaced PS3™ system.
8. You understand and agree that reformatting of the HDD will result in loss of your
stored data, files or software. To avoid loss or erasure of any software, data or files you
may have stored on the hard disk and which you consider private or confidential or
which you wish to retain, before submitting the Product for guarantee service you
should where possible back these up and remove them. Clearing your
PLAYSTATION®Network password is helpful to protect your information.
9. You understand that this Guarantee does not cover stored data and you agree that
SCEE is not liable to you for any loss or corruption of your data, files or software
resulting from repair or replacement of the Product under this Guarantee.
This Guarantee is given to you, the first user of the Product. It is personal to you and
cannot be used by anyone else.
Sony Computer Entertainment Europe Ltd ("SCEE") guarantees that this Product is
free from defects in materials and workmanship that result in Product failure during
normal usage in accordance with the terms set out in below and will, for a period of
1 (one) year from the date of original purchase, repair or (at SCEE's option) replace
any component part of this Product, free of charge, where it is faulty due to defective
materials or workmanship. Replacement will be with a new or refurbished
component or unit, at SCEE's option, which is guaranteed for the remainder of the
original Guarantee Period.
This Guarantee is in addition to your statutory consumer rights (under applicable
law) and does not affect them in any way.
This Guarantee is given to you as first user by Sony Computer Entertainment Europe
Ltd of 10 Great Marlborough Street, London, W1F 7LP, United Kingdom.
GUARANTEE
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10. You should back up your hard disk regularly to prevent loss or alteration of data,
although some content cannot be backed up and must be reinstalled by the user.
11. To avoid damage to or loss or erasure of removable external data storage media or
peripherals or non-PS3™ components, you must remove these before submitting the
Product for guarantee service.
12. You may not claim under this Guarantee when the Product is damaged as a result of:
i. commercial use, accident, fair wear and tear, negligence, abuse, or misuse
(including, without limitation, failure to use this Product for its normal purpose and/
or in accordance with instructions on proper use and maintenance, or installation or
use in a manner inconsistent with applicable local technical or safety standards);
ii. use in conjunction with any unauthorised peripheral (including, without limitation,
game enhancement devices, hard disk drives, adaptors and power supply devices);
iii. any adaptation or adjustment to, or alteration of, the Product carried out for any
reason, and whether properly carried out or not;
iv. maintenance or repair or attempted repair carried out other than by a SCEE
authorised service facility;
v. use in conjunction with unauthorised software, virus infection, or fire, flood or other
natural calamity; or
vi. operation or treatment of the Product inconsistent with normal personal or domestic
use or operation outside the Product specifications.
13. You may not claim under this Guarantee where you are in material breach of your
system software licence (see http//www.scei.co.jp/ps3-eula).
14. To the extent permitted by applicable law, this Guarantee will be your sole and
exclusive remedy in relation to defects in this Product and all other guarantees,
warranties, terms and conditions, express or implied by statue or otherwise, in respect
of this Product are excluded and neither SCEE nor any its affiliates or suppliers, will
be liable for any special, incidental, indirect or consequential loss or damage including
loss of data, howsoever arising.
15. SCEE does not warrant or guarantee any third party product or service which may be
offered in connection with the Product.
If this Product needs any repair which is not covered by this Guarantee, please call
your local Customer Service helpline for advice. If your home country is not one of
those listed, please contact your retailer.
GUARANTEE
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1
Select
menu.
(Turn Off System) under
(Users) in the home
Additional information
Removing / replacing the hard disk
The power indicator will turn solid red and the system will enter standby mode.
2
3
Turn off the system using the main power switch on the system
rear.
The following section explains how to remove and replace the hard disk.
Caution
Unplug the AC power cord, and then disconnect the other
cables from the system.
For safety reasons, remove the plug for the power cord from the electrical outlet,
• Remove the hard disk in a location out of the reach of small children to help
prevent accidental swallowing of small parts such as the screws.
• The inside of the system is hot directly after use. Allow time for the system to
cool down before starting to remove the hard disk.
and then detach the other cables.
• Be careful not to injure yourself when removing or handling the hard disk.
• Be sure to reattach the HDD bay cover before turning the PS3™ system on.
If the cover is not attached, it may cause heat to build up inside the system.
4
Remove the HDD bay cover on the system's left side.
Use the space at the left edge of the HDD bay cover to pull it out from the
system.
If the cover is difficult to remove, gently insert a small screwdriver in the space
and pry the cover off. Be careful not to damage the system or the cover when
using a screwdriver.
Notices
• Depending on the type of service performed, the hard disk that had been in use prior to servicing
may need to be reformatted. Be sure to back up important data in advance.
• To help protect your personal information and prevent misuse of this information by others, be
sure to clear passwords for all PLAYSTATION®Network accounts and remove the hard disk
before submitting the PS3™ system for service.
• To attach or remove screws, use an appropriate crosshead screwdriver. If the size does not
match, the groove on the screw's head may be damaged.
Removing the hard disk
HDD bay cover
Caution
For safety reasons, be sure to turn off and unplug the system before attempting
to remove the hard disk.
Removing / replacing the hard disk
15
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5
Free the hard disk from the system.
1 Remove the blue screw with the correct sized crosshead screwdriver.
2 Pull the handle forward.
Notices
The hard disk is a sensitive piece of equipment and should be handled with care at all times. To
help prevent software or data loss or corruption, or damage to the hard disk, carefully follow the
precautions listed below:
• Do not drop the system or hard disk, or subject them to physical shock or vibration.
• Do not allow liquid or small particles to get into the system or hard disk.
• Do not touch the connectors or insert foreign objects into the connectors.
• Do not place the system or hard disk close to magnetic fields such as those produced by magnets
or loudspeakers. Also, do not place devices that may be sensitive to magnetic forces (such as a
wrist watch or a magnetic card) near the hard disk.
• Do not put heavy objects on the hard disk.
• When handling the hard disk hold it only by the edges or metal frame.
• The hard disk is sensitive to static electricity. Ensure that proper handling methods are used
when installing the hard disk.
2
1
• Store in a cool, dry location.
Pull while sliding the handle to the left.
Be carefulnotto hurtyourself during this
operation.
Replacing the hard disk
6
Remove the hard disk from the system.
Pull the handle further to remove the hard disk from the system.
Caution
For safety reasons, be sure to turn off and unplug the system before attempting
to replace the hard disk.
When replacing the hard disk, follow the procedure below to remove the metal
frame.
1
Using a crosshead screwdriver, remove the screws (4 places).
Removing / replacing the hard disk
16
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2
Remove the hard disk from the metal frame.
Reinstalling the system software
If the system software does not start when the system is turned on (such as when the
hard disk has been replaced), a screen such as the one shown below is displayed on
the system. In this case, you must reinstall the system software using downloaded
update data.
3
4
Place the replacement hard disk on the PS3™ system hard
disk's metal frame, and then attach using the screws (4 places).
Do not overtighten the screws.
Install the hard disk in the system.
Fully insert the hard disk in the HDD bay. Attach the blue screw to lock the hard
disk in place. Refer to the instructions in "Removing the hard disk" ( page 15)
and follow them in reverse order when installing.
5
6
Reattach the HDD bay cover.
Reinstall the system software.
When the hard disk has been replaced, the system software must be reinstalled
Step 1: Download the system software update data
(
Using a PC with Internet access, download the system software update data from the
Web site shown below.
Replacement hard disks
You can use hard disks of the following types with the PS3™ system:
Size
2.5 inch (internal type)*1
Serial ATA*2
Hints
Interface format
• Use the latest version of the update data. You cannot reinstall the system software using a
version that is older than the system software version that had previously been used. If the
relevant update data is not available on the Web page, contact your local Customer Service
helpline (listed in PLAYSTATION®3 software manuals).
*1 Proper operation is not guaranteed for all models.
*2 Parallel ATA is not supported.
• If you have a game disc or other disc that contains update data, you may be able to use that disc
to reinstall the system software. If you insert the disc in the PS3™ system and follow the on-
screen instructions, you can verify whether the update data can be used.
• If you do not have Internet access from a PC, contact your local Customer Service helpline
(listed in PLAYSTATION®3 software manuals).
Hint
If you lose the HDD bay cover, screws, or metal attachment, for availability of replacement parts
contact your local Customer Service helpline (listed in PLAYSTATION®3 software manuals).
Reinstalling the system software
17
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Step 2: Save the update data on storage media
Step 3: Install the system software
Save the downloaded update data on any of the following types of storage media.
Notices
xDisc media such as a CD-R
CD-R, CD-RW, DVD-R, DVD-RW, DVD+RW and BD-RE are supported.
• Do not turn off the system or remove the storage media during the installation. If the installation
is cancelled before completion, the system software may become damaged, and the system may
require servicing or exchange.
• During the installation, the power button on the system front and the PS button on the Wireless
Controller are not active.
xUSB mass storage device
Storage media such as a USB flash drive are supported.
xMemory Stick Duo™ and other card-type storage media
If using this type of media, a commercially available card reader/writer (USB
connector type) is required.
Turn on the PS3™ system, and then insert the storage media. Follow the on-screen
instructions to reinstall the system software.
The amount of free space that is required varies depending on the version of the
update data. In general, the storage media must have at least 150 MB or more of free
space.
Save the update data according to the instructions below. Using a PC, create a folder
named "PS3" on the storage media. Within the "PS3" folder, create a folder named
"UPDATE". Save the update data in the "UPDATE" folder.
Storage media
PS3
UPDATE
Notice
Be sure to save the update data as noted below. If the data is not saved in the correct way, the
PS3™ system will not recognize the update data. The folder name must be in all uppercase letters.
Location: Save in the "PS3" folder > "UPDATE" folder
File name: Save as file name "PS3UPDAT.PUP"
Reinstalling the system software
18
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Caution on disposal of the PS3™ system
Wireless Controller battery
Before disposing of the system, it is essential that personal information and other
Caution
data of similar nature be deleted. To delete data, go to
Settings) "Restore PS3™ System".
(Settings)
(System
If you come into contact with material from a leaking battery, take the following
actions:
• If the material gets into the eyes, do not rub. Immediately flush the eyes with
clean water and seek medical attention.
• If the material comes into contact with the skin or clothes, immediately rinse
the affected area with clean water. Consult your physician if inflammation or
soreness develops.
It is recommended that you select "Full Format" when the screen for selecting hard
disk format method is displayed during system restoration. Although formatting time
can be reduced by using "Quick Format", it might be possible to restore erased data
in some cases if a special tool is used.
Do not allow the battery to come into contact with fire or subject it to extreme
temperatures such as in direct sunlight, in a vehicle exposed to the sun or near
a heat source.
Where you see either symbol on any of our electrical products, batteries or
packaging, it indicates that the relevant electrical product or battery should not be
disposed of as general household waste in Europe. To ensure the correct waste
treatment of the product and battery, please dispose of them in accordance with any
applicable local laws or requirements for disposal of electrical equipment/batteries.
In so doing, you will help to conserve natural resources and improve standards of
environmental protection in treatment and disposal of electrical waste.
Wireless Controller battery life
• The battery has a limited lifespan. Battery duration will gradually decrease with
repeated usage and age.
• Battery life also varies depending on the storage method, usage state, environment
and other factors.
Storage
This product contains a battery which is permanently built-in for safety, performance
or data integrity reasons. The battery should not need to be replaced during the
lifetime of the product and should only be removed by skilled service personnel. To
ensure the correct waste treatment of the battery, please dispose of this product as
electrical waste.
When the Wireless Controller is not used for an extended period of time, it is
recommended that you fully charge it at least once a year in order to maintain battery
functionality.
Caution on disposal of the PS3™ system
19
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Power
AC 220 - 240 V, 50 / 60 Hz
Approx. 280 W
Specifications
Power consumption
Design and specifications are subject to change without notice.
External dimensions
(excluding maximum projecting part)
Approx. 325 × 98 × 274 mm
(width × height × length)
PLAYSTATION®3 system
Mass
Approx. 4.3 kg
5°C - 35°C
CPU
GPU
Cell Broadband Engine™
Operating temperature
RSX™
*1 A device compatible with Linear PCM 7.1 Ch. is required to output 7.1 Ch. audio, supported
by Dolby TrueHD or a similar format, from the HDMI OUT connector.
Dolby Digital Plus, Dolby Digital 5.1 ch,
DTS 5.1 ch, LPCM 7.1 ch, AAC, others*1
*2 Hard disk capacity calculated using base 10 mathematics (1 GB = 1,000,000,000 bytes).
System software versions 1.10 and later calculate capacity using binary mathematics (1 GB =
1,073,741,824 bytes), which will display lower capacity and free space. A portion of hard disk
capacity is reserved for system administration, which varies depending upon system software
version, and is not available for use.
Audio output
256 MB XDR Main RAM,
256 MB GDDR3 VRAM
Memory
*3 Usability of all connected devices is not guaranteed.
*4 "Deep Colour" and "x.v.Colour (xvYCC)" defined by HDMI ver 1.3a are supported.
Hard disk
2.5" Serial ATA
80 GB*2
Hi-Speed USB
(USB 2.0)
Inputs/outputs*3
2
DUALSHOCK®3 Wireless Controller
Ethernet(10BASE-T, 100BASE-TX, 1000BASE-T)
× 1
Battery type
Voltage
Built-in rechargeable Lithium-Ion battery
DC 3.7 V
610 mAh
Networking
Controller
IEEE 802.11 b/g
Battery capacity
Mass
Bluetooth 2.0 (EDR)
Approx. 193 g
Wireless Controller (Bluetooth)
1080p, 1080i, 720p, 576p, 576i
Resolution
HDMI OUT
connector*4
1
1
1
AV output
AV MULTI OUT
connector
Digital out (optical)
connector
BD/DVD/
CD drive
(read only)
BD × 2 (BD-ROM)
DVD × 8 (DVD-ROM)
CD × 24 (CD-ROM)
Maximum read rate
Specifications
20
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• The audio CD playback feature of this system is designed to conform to the
Compact Disc (CD) standard. Recently, some record companies have started
marketing music discs encoded with copyright protection technologies. Some of
these music discs do not conform to the CD standard and may not be playable on
this system.
• A DualDisc is a dual-sided disc that combines a DVD side and an audio side. Note
that the audio side is not guaranteed to play because this type of disc does not
conform to the specifications required for an audio Compact Disc (CD).
• If a device that is not compatible with the HDCP (High-bandwidth Digital Content
Protection) standard is connected to the system using an HDMI cable, video or
audio cannot be output from the system.
Playable discs
PLAYSTATION®3 format BD-ROM
BD-ROM
Blu-ray Disc (BD)
BD-R
BD-RE*1
DVD-ROM
DVD+R/RW
DVD-R/RW
AVCHD
• When you use the AV MULTI OUT connector of the system to connect to a TV,
copyright-protected video from a BD or from video files may be output at
resolutions lower than 1080p. Also, these types of video will be output at
resolutions of 576p or lower if recorded at 1080i (50 Hz) or 720p (50 Hz).
• When playing discs with content that was copied fraudulently, abnormal sounds
may be produced or the content may not play correctly.
• To continuously enjoy playback of copyright-protected BDs, in some cases the
encryption key for AACS (Advanced Access Control System) may need to be
renewed. To renew the encryption key, the system must be updated.
• Some discs may not be playable due to scratches, dust, the quality of recording, or
the characteristics of the recording device.
DVD
DSD Disc
PlayStation® format CD-ROM*2*3
CD-DA (audio CD)*4
CD-R/RW
CD
*1 Playback of BD-RE ver. 1.0 discs is not supported.
• In rare instances, CDs, DVDs, BDs and other media may not operate properly
when played on the PS3™ system. This is primarily due to variations in the
manufacturing process or encoding of the software.
*2 PlayStation®2 format software titles do not perform on this system.
*3 This product has limited backward compatibility with PlayStation® format software. Many
PlayStation® format software titles operate, but full compatibility is not guaranteed.
*4 Playback of Super Audio CDs is not supported.
Region codes
Notices
Depending on the disc, a region code that is based on the geographic region where
the disc is distributed may be assigned. This system can play discs marked with the
following region codes.
• Use only circular-shaped discs with the system. Do not use irregularly-shaped
discs (for example, heart- or star-shaped discs). Using irregularly-shaped discs
may cause a malfunction.
• Do not use damaged, re-shaped or repaired discs. Use of such discs may cause a
malfunction.
• When using an 8 cm disc, insert the disc in the system without an adaptor.
Specifications
21
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Disc
Region code
Copyright and trademarks
"
", "PlayStation", "PLAYSTATION", "DUALSHOCK" and "
" are
Blu-ray Disc (BD)
registered trademarks of Sony Computer Entertainment Inc. Also, "PS3" is a
trademark of the same company.
DVD
ALL
2
"SONY" and " " are registered trademarks of Sony Corporation. "Memory Stick",
"Memory Stick Duo", " " and the "x.v.Colour" name and logo are trademarks or
PLAYSTATION®3 format BD-ROM
registered trademarks of Sony Corporation.
PlayStation® format CD-ROM
"AVCHD" and "AVCHD" logo are trademarks of Matsushita Electric Industrial Co.,
Ltd. and Sony Corporation.
DVD and PLAYSTATION®3 format software
• When outputting DVD content or PLAYSTATION®3 format software in SD
resolution, only discs recorded in the PAL standard will definitely be playable.
You may not be able to play discs recorded for other standards (such as NTSC) on
this system (unless an NTSC compatible TV is used).
Contains Macromedia® Flash® Player technology by Adobe
• When playing PLAYSTATION®3 format software in HD resolution, a TV that
supports video playback at 59.94 Hz is required.
Copyright © 1995-2008 Adobe Systems Incorporated. All rights reserved. Flash,
Macromedia, and Macromedia Flash are either trademarks or registered trademarks
of Adobe Systems Incorporated in the United States and/or other countries.
DVD-R/DVD-RW/DVD+R/DVD+RW discs
Discs that have not been finalised cannot be played.
© 2006 All Media Guide, LLC
Content and technology provided by All Media Guide®.
"Blu-ray Disc" and
are trademarks.
Specifications
22
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Copyright © 2004-2006 Cambridge Silicon Radio Ltd.
All of the Japanese fonts and some parts of the Latin fonts in this machine use
characters provided by Fontworks Japan, Inc.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any
use of such marks by Sony Computer Entertainment Inc. is under licence.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing, LLC.
DivX, DivX Certified, and associated logos are trademarks of DivX, Inc. and are
used under license.
ATOK is a registered trademark of JUSTSYSTEM CORP. in Japan and other
countries.
DLNA and DLNA CERTIFIED are trademarks and/or service marks of Digital
Living Network Alliance.
This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights owned by
Macrovision Corporation and other rights owners. Use of this copyright protection
technology must be authorised by Macrovision Corporation, and is intended for
home and other limited viewing uses only unless otherwise authorised by
Macrovision Corporation. Reverse engineering or disassembly is prohibited.
Manufactured under license under U.S. Patent #fs: 5,451,942; 5,956,674; 5,974,380;
5,978,762; 6,226,616; 6,487,535 & other U.S. and worldwide patents issued &
pending.
DTS is a registered trademark and the DTS logos, Symbol, DTS-HD and DTS-HD
Master Audio are trademarks of DTS, Inc.
© 1996-2008 DTS, Inc. All Rights Reserved.
Anti-Grain Geometry - Version 2.0
Copyright © 2002-2004 Maxim Shemanarev (McSeem)
Permission to copy, use, modify, sell and distribute this software is granted provided
this copyright notice appears in all copies.
This software is provided "as is" without express or implied warranty, and with no
claim as to its suitability for any purpose.
Manufactured under licence from Dolby Laboratories. Dolby and the double-D
symbol are trademarks of Dolby Laboratories.
Windows and Windows Media are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
The DVD logo is a trademark.
Specifications
23
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THIS PRODUCT IS LICENCED UNDER THE AVC PATENT PORTFOLIO
LICENCE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC
STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENCED TO PROVIDE AVC VIDEO. NO LICENCE IS
GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM
THIS PRODUCT IS LICENSED UNDER THE VC-1 PATENT PORTFOLIO
LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO
(i) ENCODE VIDEO IN COMPLIANCE WITH THE VC-1 STANDARD ("VC-1
VIDEO")
AND/OR
(ii) DECODE VC-1 VIDEO THAT WAS ENCODED BY A CONSUMER
ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR
WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE
VC-1 VIDEO.
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM
THIS PRODUCT IS LICENCED UNDER THE MPEG-4 VISUAL PATENT
PORTFOLIO LICENCE FOR THE PERSONAL AND NON-COMMERCIAL USE
OF A CONSUMER TO (i) ENCODING VIDEO IN COMPLIANCE WITH THE
MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING
MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER LICENCED BY MPEG LA TO
PROVIDE MPEG-4 VIDEO. NO LICENCE IS GRANTED OR SHALL BE
IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION
INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND
COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG
LA, LLC. SEE HTTP://WWW.MPEGLA.COM
This product includes RSA BSAFE® Cryptographic software from RSA Security
Inc.
RSA, BSAFE are either registered trademarks or trademarks of RSA Security Inc. in
the United States and/or other countries.
RSA Security Inc. All rights reserved.
This product adopts S3TC texture compression technology under licence from S3
Graphics, Co., Ltd.
Java and all Java based trademarks and logos are trademarks or registered trademarks
of Sun Microsystems, Inc. in the U.S. and other countries.
Specifications
24
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@(#)fdlibm.h 1.5 95/01/18
This software is based in part on the work of the Independent JPEG Group.
Copyright (C) 1993 by Sun Microsystems, Inc. All rights reserved
trademarks.
Developed at SunSoft, a Sun Microsystems, Inc. business.
Permission to use, copy, modify, and distribute this software is freely granted,
provided that this notice is preserved.
All other trademarks are the property of their respective owners.
MPEG Layer-3 audio coding technology and patents licenced from Fraunhofer IIS
and Thomson.
About national export control
MP3Surround audio coding technology and patents licensed from Fraunhofer IIS,
Thomson, and Agere.
This product may fall within the scope of national export control legislation. You
must comply fully with the requirements of such legislation and of all other
applicable laws of any jurisdiction in relation to this product.
The USB-IF Logos are trademarks of Universal Serial Bus Implementers Forum,
Inc.
Notice about U.S. Export Administration Regulations
The "Wi-Fi CERTIFIED" logo is a certification mark of the Wi-Fi Alliance.
This product contains software that is subject to certain restrictions under the U.S.
Export Administration Regulations, and may not be exported or re-exported to U.S.
embargoed destinations. In addition this product may not be exported or re-exported
to persons and entities prohibited by the U.S. Export Administration Regulations.
eZiText® and Zi® are registered trademarks of Zi Corporation.
Portions of this software are copyright © 1996-2007 The FreeType Project
Specifications
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eu.playstation.com/ps3
© 2008 Sony Computer Entertainment Inc. All rights reserved.
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