Sony EBS-SP35
User Guide
E n s e o , I n c .
401 International Parkway
Suite 100
Richardson, Texas 75081
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Hardware Setup
Supplied Accessories
(Images not to scale)
EBS-SP35 Set-Top-Box
(Enseo HD1000)
12V DC Power Supply
Communication Cable
HDMI Cable
Audio Adapter Cable
HDMI to DVI Adapter
Note:
For connecting the EBS-SP35 with the following Sony displays, the HDMI to DVI Adapter and
Audio Adapter Cable are required:
FWD-32LX1/R
FWD-40LX1
FWD-50PX2
FWD-42PX2
FWD-42PV1
For other models (LX2 and KLH) the HDMI Cable will supply both video and audio.
Setting Up the EBS-SP35 / Making Connections
The EBS-SP35 is designed to function with Sony Professional LCD and Plasma displays which
may differ in input types and connection configuration. For questions on connections and
FWD-32LX2 / FWD-40LX2 Connections (HDMI Models)
1. Connect HDMI cable to EBS-SP35
2. Connect HDMI to Display Input 1
3. Connect the Communication cable to SP35
4. Connect 9-pin serial connector to Remote* input on display
5. Plug mini-jack cable to Control-S Out*
6. Connect Coax cable to ANTENNA input on box
7. Connect PPV provider RJ12 to PPV input on Box
8. Plug in 12V DC power adapter
* RS232 and Control-S on option board (BKM-FW20) which is
standard on the LX2 models
PPV Provider
Control Box
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Sony Displays with DVI-HDCP Digital Connections
1. Connect HDMI cable to EBS-SP35
2. Connect HDMI to DVI adapter to Display Input 1
3. Connect HDMI cable to HDMI to DVI adapter
4. Connect L/R audio to SP35
5. Connect mini-jack audio to the Input 1 audio
6. Connect the Communication cable to the input
marked Display on the SP35
7. Connect the 9-pin serial connector on the
Communication cable to the input labeled Remote
on display.
8. Plug mini-jack cable to Control-S Out
9, Connect Coax cable to RF IN on SP35
10. Connect PPV provider RJ12 to PPV input on SP35
11. Plug in 12V DC power adapter
PPV Provider
Control Box
Power Supply
Note: Sony FWD-42PX2 and FWD-42PV1 have connections located on the bottom of the display and in different
configuration than shown above.
Initial Power On
When the power is applied to the EBS-SP35 with the external AC adapter, the device will power
on. The power status of the EBS-SP35 can be confirmed by viewing a lighted Green LED through
the top cover of the set-top-box.. If this light is not seen, check the connections of the power
supply.
Menus / Configuration
Stand Alone vs. Lodging Mode
The EBS-SP35 is designed to operate in a Pay-Per-View environment, connected to a lodging
system that uses protocols and commands to control the display and tuner. The EBS-SP35 may
also be able to operate in a Stand Alone mode to provide basic TV tuning for the Sony Display.
When the EBS-SP35 is connected to a compatible lodging system, the SP35 will automatically
recognize the lodging system and respond to the PPV commander. In Lodging Mode, the control
buttons and IR commands from the Sony remote will not control the
Supported Remote Controls
The EBS-SP35 is designed to function with the remote control that shipped with the Sony display.
Because of differences in the display remotes, in which not all remotes have the same available
buttons, some remotes may have limited functionality with the display remote. In such case, as
standard Sony TV remote or universal remote using Sony IR commands can control the EBS-
SP35 in Stand-Alone Mode.
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Navigating Menus
The menus in the operation of the EBS-SP35 have been designed to use the Left, Right, Up,
Down buttons for most functions. To return to a previous menu, pressing the Left button
Set Up Menu
The EBS-SP35 set up process includes a sequence of numbers pressed on the Sony remote to
access the set up menus. With the display and SP35 powered on press the following in sequence
(note: when pressing buttons, press the buttons to be sure the system receives the code.
Setup Menu code:
Up Right Left Mute
If a button is pressed in error, press the Down arrow to clear the code entries. In the lodging
environment a different remote or function may be enabled to provide additional security.
Setup Menu
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Channel Options
The EBS-SP35 supports analog and digital channels from cable or over-the-air sources.
Note:
Air – To receive over-the-air channels, an antenna and additional equipment may be required
Cable – Digital cable channels may not be accessible if conditional access or subscriptions are
required
Tuning Mode
Using arrow keys, select either Air or Cable
Edit Channel List
A submenu with functions to add, delete and manage channels
Clear Channel List
Used to delete the channel list programming
Auto Channel Install
Used to scan and install channels
Digital Channel Search
Used to search for digital channels available. Note, these channels will not be
automatically entered into the channel lineup. Digital channels require entry management
on the Edit Channel List menu.
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Edit Channel List
This submenu allows for manual add, delete and management functions of channels.
Channel
Using remote, enter the numbers of the channel to manage
Include in List
Yes to include / No to exclude
Type
Selection options include:
Digital – Digital Channels
Analog – Analog Channel
A/V Input – Channel mapped AV inputs
Note:
Depending on the selection type, the menu options will change for the Channel List menu
Analog Type Selection
The options for an analog channel include a
customized Label for the channel, Addition of a
thumbnail logo for the channel and selection of
audio/video options for the channel.
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Digital Type Selection
The options for a digital channel include:
Browse Digital Channels
Access to see available digital channels. The Digital Channel Search from the Main Menu
is required before this function will provide results
Digital Channel
This section provides for the entry of the Channel Primary digits and Sub (Program) digits
for the known digital channel
Label
Editable text for the channel
Logo
Selectable menu of logos for adding a visual thumnail for many popular TV channels
Usage
Selection of Audio and Video (default), Audio only for music channels/inputs or video only
for video only usage.
A/V Input Type Selection
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Switch-On Options
This menu provides options for setting up default settings for when the display first turns on.
These settings are particularly useful in a lodging environment to be sure the display starts on the
barker channel and at a pre-defined volume setting.
Channel
Enter the channel that you would like the EBS-SP35 to tune to when it turns on. Use
Restore to cancel the change
Volume
Set the numeric value from 0 to 99 that you would like to be used as the default volume
level for the display.
Picture Format
Select between different formats for the screen and content presented. Options include:
Native
This setting will show the aspect ratio of the source material. 4:3 NSTC images
will be shown with side bars
Widescreen
This setting will fill the screen with the image by stretching the image (if
necessary) to create a 16:9 image.
Power
This setting is for specialized applications and not generally used.
On-Screen Display Options
The On-Screen Display Options settings provide for customization and set up of OSD options.
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Show Volume Indicator
This menu item is a Yes/No selection for whether a visual representation on the volume
adjustment should be shown on the screen when the user uses the volume up or down
on the remote.
Use 3-Digit Entry
This menu item is a Yes/No selection for support of 3-digit numbers for channels over 99
and digital channels that may use a sub-digit
Show Channel Guide
This menu item is a Yes/No selection for whether a channel guide is active for the user to
see the available channels on the SP35.
Channel Banner Contents
This menu item allows the selection of the content available on the display banner.
Selections include:
Show number: The channel number
Show Label: The text label for a channel
Show Logo: The select graphic if any
When selecting or deselecting an option on this
sub-menu.
Welcome Message Options
This menu item provides for a way to have a welcome message shown on the display.
Show Message (Yes/No)
Line 1: First line of text
Line 2: Second line of text
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Control Options
This setup section provides system level settings for the EBS-SP35.
ESP (Energy Savings Protection)
This menu item allow for a setting of a default time off to protect against a TV being left
on when a guest leaves a room without turning off the TV. The mode can be set On or
Off, and the hours of inactivity until it turns itself off can be 1 to 9 hours.
Source Menu Item
This menu item is a Yes/No selection and allows control over whether a user, through the
user menu, has access to input selection.
Picture Format Menu Item
This menu item is a Yes/No selection and allows control over whether a user, through the
user menu, has access to change the Image Format (widescreen or native).
Note: This option will be No on all Plasma monitors to prevent image retention
Minimum Volume
Set the available minimum volume from 0 to 99
Maximum Volume
Sets the available maximum volume from 0 to 99
Security
Provides a Standard and High level of security based on the determination of the system
administrator. If high security is needed, please contact your Sony representative for
details on this technical implementation.
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Captioning Options
This submenu is used to control the default values for the Closed Captioning function on the
EBS-SP35 device.
Restore User Setting
This setting allows for the selection of allowing user settings for CC to be stored between
power cycles, or to always use a default setting on power on. Select YES to override the
previous user CC setting on power on, or select NO to allow the previous user setting to
be used on the next power on.
Captioning
This setting allows an ON or OFF setting for CC as a default power on status.
Digital Captioning Mode
This setting allows the selection of the CC mode to be used for the Digital Channels
Analog Captioning Mode
This setting allows the selection of the CC mode to be used for the Analog Channels
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V-Chip Options
This submenu sets up default options for the V-Chip settings.
Restore User Setting
This setting allows for the selection of allowing user settings for V-Chip to be stored
between power cycles, or to always use a default setting on power on. Select YES to
override the previous user V-Chip setting on power on, or select NO to allow the previous
user setting to be used on the next power on.
V-Chip Menu Item
This setting controls whether the user has access to the V-Chip selection and settings.
Selecting YES will allow the V-Chip menu item to appear on the user menu. Selecting NO
will cause the V-Chip settings to no be user accessible and they will not appear on the
user menu.
Reset Access Code
This is an open setting to allow for the reset of the code. In set up mode, this code can be
overwritten without knowing the previous code. This is useful incase the previous user
forgot the code. The code will be reset to the default code of 0000
Default Limits
This section allow for various default values to be set for the EBS-SP35.
Enable V-Chip
This setting is a YES/NO selection. By setting YES, the default V-Chip settings
will be active when the EBS-SP35 starts up. Selecting NO disables the V-Chip
settings.
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Select TV Ratings
This matrix allows for allowing or restricting various settings, including the TV
industry Parental Guide ratings, and new specific ratings:
TV-Y = All Children
TV-Y7 = Directed to Older Children
TV-G = General Audience
TV-PG = Parental Guidance Suggested
TV-14 = Parents Strongly Cautioned
TV-MA = Mutual Audience Only
FV = Fantasy Violence (cartoons)
V = Violence
S = Sexual Situations
L = Language
D = Suggestive Dialog
Use the arrow keys to highlight a box in the matrix and then use the 0 button on
the remote is used to toggle between selections. When finished, move to the OK
box and press 0 to save settings and exit.
Select Movie Ratings
This menu allows for the authorization or exclusion of content based on the
Movie Rating system.
G = Children and Family
PG = Parental Guidance Suggested
PG-13 = Parental Guidance – Special
Guidance to children under 13
R = Restricted. No one under 17 without
an adult
NC-17 = No children under 17
X = Adult content / Adults only
Not Rated = Some films are not rated
and other content is beyond NC-17 and
withdrawn before rating..
Use the arrow keys to highlight a box in the matrix and then use the 0 button on
the remote is used to toggle between selections. When finished, move to the OK
box and press 0 to save settings and exit.
Change Access Code
The V-Chip Access Code can be set through the set up process using this
function.
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Service Options
The EBS-SP35 is an advanced media device with the ability of communicating through an RF
network to maintain updated firmware and control. The features outlined below are advanced
functions designed for an integrated RF system.
This menu area is used to set up parameters for servicing the EBS-SP35 or performing service
functions.
Update Channel
This feature is used for setting a channel to perform firmware updates. Using the numeric
keys on the remote, enter the channel that has been identified by your system
administrator for firmware updates.
Allow Update Searching
This YES / NO selection either allows or prohibits the display from searching for an
update channel for firmware updates. Having this selected as YES will allow updates
when the Update Channel needs to be changed for some reason.
Start Firmware Update
To manually initial a firmware update, press the Right arrow button on the remote from
this menu line. The SP35 will immediately begin the firmware update process and reboot
when complete.
Note: During a firmware update, the Display and EBS-SP35 should not be unplugged or
turned off. Doing so while firmware is being downloaded and upgraded on the device
could damage the unit and make it unusable.
If the firmware update was initiated by mistake, it will time out after 3 to 5 minutes.
Restore Factory Settings
This function allows the EBS-SP35 to be reset to the factory settings. Changes, channel
lineup programming and other setup customizations will be lost and the SP35 will return
to factory settings.
Show Status
This menu item will activate a status window showing important information about the
display, EBS-SP35, firmware versions and other diagnostic data.
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USER MENU
User menus are accessed using either the lodging remote provided in the hotel room, or the Sony
remote supplied with the Sony display. These menus are available to users to enjoy the features
of the EBS-SP35 and Sony display. Only a few control functions are available through the user
menus.
Captioning
This feature allows the selection of OFF / ON and On When Muted, Using the arrow buttons
highlight the desired setting and then press the Left Arrow button to save and exit the field.
Digital Captioning Mode
This allows the user to select the format of the CC signal for digital channels
Analog Captioning Mode
This allows the user to select the format of the CC signal for analog channels
Sleep Timer
The sleep timer function allows the user to set the TV to turn off automatically after a selected
number of minutes.
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Secondary Audio Programming (SAP)
This menu item allows the user the option of turning on SAP audio if available.
Source
If made user-accessible from the Setup Menu, the user will have the ability to select available
inputs on the Sony Display for use of attached media devices. If this feature is not enabled on
the Setup menu, this item will not be visible on the User Menu.
Note:
The available inputs will be based on the
model of Sony display and video
expansion boards installed (if any).
Picture Format
If made user-accessible from the Setup Menu, the user will have the ability to adjust the aspect
ratio of content presented on the Sony Display. If this feature is not enabled on the Setup menu,
this item will not be visible on the User Menu.
Note:
On Plasma monitors, user access to
Picture Format will be limited to prevent
the potential for image retention.
V-Chip Options
If made user-accessible from the Setup Menu, the user will have the ability to set and control V-
Chip settings to restrict content from being shown on the EBS-SP35. If this feature is not enabled
on the Setup menu, this item will not be visible on the User Menu.
For information on how this feature operates, please
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OPERATION
General Operation
The EBS-SP35 is an advanced HDTV and NTSC TV tuner with features that support lodging
systems and stand-alone operation.
Lodging Mode
The EBS-SP35 will automatically function in a lodging mode when attached to a compatible PPV
system. The EBS-SP35 will communicate with lodging system, identify the system and the
necessary communication protocols and immediately send commands to the Sony display
necessary to function with the attached PPV system.
Stand Alone
To control the EBS-SP35 in stand-alone mode, the EBS-SP35 must not be connected to PPV
system. If the display is connected to a PPV system, first disconnect the RJ12 communication
cable between the EBS-SP35 and the PPV control box. (RJ12 is connected to CONTROL -
PPV).
In Stand Alone mode, the EBS-SP35 will respond to the Sony remote and other compatible PPV
system remotes. To access the User Menu in stand alone mode, press the MENU button on the
remote.
Note on LX2 remote
The supplied remote controller for the Sony FWD-32LX2 and FWD-40LX2 does not have a
Channel Up or Channel Down buttons. To change channels on the EBS-SP35, you can use the
UP Arrow or Down Arrow on this remote, or use any Sony TV remote or universal remote
supporting the TV IR commands.
Controlling the Sony Display
The EBS-SP35 and Sony displays are designed to use the same remote control shipped with the
Sony display, while minimize conflicting commands that could cause the display and EBS-SP35
to both react.
When the EBS-SP35 is connected to the Sony Display by the Communication cable the Sony
display will not respond to the remote. All commands to control the display will be controlled by
the EBS-SP35.
If you need to access the Sony display menus or features directly, follow these steps:
1.
Make sure the EBS-SP35 is connected to the Sony display by the
communication cable (RJ12 on SP35 and RS232 and Control-S Out on
display.
2.
3.
4.
Power off the Sony Display and EBS-SP35 with the remote
Remove the Communication Cable from the SP35
Power the Sony Display back on with the remote
The Sony display will now respond to the Sony remote for menu and other display functions.
Note: If the Communication Cable is removed while the display is on, the Sony display may not
respond to the remote or buttons. To correct this, unplug the power to the display and EBS-
SP35, attached the Communication Cable between display and EBS-SP35. Apply power to the
display and EBS-SP35. After the system boots up and returns active, follow steps #2 - #4 above.
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TROUBLESHOOTING / FAQ
Troubleshooting
Display Show Blank Screen and “No Input”
The EBS-SP35 is designed to only work with specific Sony displays. To activate the video, the
EBS-SP35 must communicate with the display via the Communication Cable.
Possible Remedies:
-
-
Check the power to the EBS-SP35. Make sure that the green LED light is visible from the
top of the box.
Check that the Communication cable is connected properly between the EBS-SP35 and the
Sony Display
o
The RJ12 (phone jack style) connector must be connected to the CONTROL –
DISPLAY input on the SP35
o
The 9-Pin Serial connector must be connected to the REMOTE connection.
ƒ
(Note: on the Sony Plasma monitors, an Null Modem adapter may be
necessary to provide communication over the RS232 connector)
o
The 1/8-inch mini-jack must be plugged into the Control-S OUT port
-
Make sure you are using the EBS-SP35 with one of the following Sony displays:
L:CD Models
- FWD-32LX2
- FWD-40LX2
- FWD-32LX1/R
- FWD-40LX1
- KLH-W26 **
- KLH-W32 **
Plasma Models
- FWD-50PX2
- FWD-42PX2
- FWD-42PV1
** - The KLH-W26 / KLH-W32 models can support the EBS-SP35, yet they require a BKM-FW20
option card which is standard on the LX2 models. The KLH models are designed to use the ICS-
SP30 card version of the HD Tuner.
The Display and/or EBS-SP35 Do Not Respond to Remote
Possible Remedies
-
-
Check that both the display and EBS-SP35 have power attached
Check that the Communication Cable is correctly attached.
o
The 1/8-inch mini-jack connector must be plugged into the Control-S OUT
connection on the display.
o
Be sure that this plug is NOT plugged into the Control-S IN
My Display Does Not Respond to The Remote or Button on the Display
Possible Remedies
-
-
It is possible that the Communication Cable became disconnected during operation and the
display must be reset
Review the Section “Controlling the Sony Display” on Page 18 for further details.
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FAQ
Q: Which hospitality systems is the EBS-SP35 Compatible With?
A: The EBS-SP35 is designed to be compatible with most major PPV Hospitality Systems,
including:
-
-
-
-
LodgeNet
OnCommand
SeaChange
More…
(Tested and Certified Compatible)
(Tested and Certified Compatible)
(Tested and Compatible)
Most lodging system operate on a similar standard of protocol commands for operation. If a
PPV provider is not listed above, it is still likely that the EBS-SP35 is capable of working with
this provider.
Q: Does the EBS-SP35 support LG Pro:Idiom™ decryption technology?
A: The EBS-SP35 includes the Pro:Idiom decryption technology for support of HD PPV systems
from LodgeNet and OnCommand using Pro:Idiom
Q: How do I receive technical support?
A: For technical assistance or product repair contact Sony Customer Information Service Center
(CISC) at 877-350-3477.
Q: What is the warranty on the EBS-SP35
A: The EBS-SP35 has a limited warranty from Sony against material defects for a period of
12 months from purchase date. For more information on the warranty, refer to
Product Specification
SEBS-SP35 Specifications
ITEMS
DETAILS
COMMENTS
Dimensions
6.26"x11.5"x1.1"
Total Power Consumption
12.5 Watts Typical
QAM/8VSB
NTSC
12V DC External Power Supply
Digital
Tuner
Analog
Decryption
Pro:Idiom
One
RF Input
RS232
Inputs
For servicing
HDMI
With HDCP
Outputs
Digital Audio
Analog Audio
Product Safety
EMC
Optical
L/R Audio - (2) RCA Connectors
Risk Assessment based on IEC60950
FCC (Class B)
STB uses external power supply
Standard
Environmental
English
Display
RoHS
OSD
Control
Ports
Co-ordinate Font, Color & Position
MTI to RS232 Communication Cable
MTI command protocol
RJ12 Connector
RJ12 Connector
PPV
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FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
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