Sony Robotics ERS 31L User Manual

4-664-548-11(1)  
Operating Instructions  
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DISPOSAL OF LITHIUM ION BATTERY  
LITHIUM ION BATTERY  
DISPOSE OF PROPERLY  
You can return your unwanted lithium ion batteries to your nearest Sony  
Service Center.  
Note  
In some areas the disposal of lithium ion batteries in household or business trash may be  
prohibited.  
For the Sony AIBO Customer Link call 1-800-427-2988 in the United States or  
contact us via email at [email protected].  
! Do not handle damaged or leaking lithium ion battery.  
! Danger of explosion if the battery is incorrectly replaced. Replace only with the ERA-  
301B1. Use of another battery may present a risk of fire or explosion. Discard used  
batteries according to the manufacturer’s instructions.  
! The battery pack used in this device may present a fire or chemical burn hazard if  
mistreated. Do not disassemble, heat above 140°F (60°C) or incinerate. Dispose of  
used battery promptly. Keep away from children. Do not disassemble and do not  
dispose of in fire.  
RECYCLING LITIUM-ION RECHARGEABLE BATTERIES  
Litium-ion rechargeable batteries are recyclable.  
You can help preserve our environment by returning your used  
rechargeable batteries to the collection and recycling location nearest you.  
For more information regarding recycling of rechargeable batteries, call toll free  
Caution: Do not handle damaged or leaking litium-ion batteries.  
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Regulatory Information  
This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
You are cautioned that any changes or modifications not expressly approved in  
this manual could void your authority to operate this equipment.  
The shielded interface cable recommended in this manual must be used with  
this equipment in order to comply with the limits for a digital device pursuant  
to Subpart B of Part 15 of FCC Rules.  
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For Customers in Europe and  
Australia  
Safety Information  
WARNING  
• To prevent fire or shock hazard, do not expose the robot to rain or moisture.  
• To avoid electrical shock, do not open the enclosure. Refer servicing to  
qualified personnel only. (Contact the AIBO Customer Link.) (page 8)  
• Periodically examine the AC adapter for conditions that may result in the  
risk of fire, electric shock, or injury to persons (such as damage to the cords,  
blades, housing) and in the event of such conditions, the AC adapter should  
not be used until properly replaced.  
• The robot is not intended or recommended for children under 8 years old.  
• The robot must be used only with the recommended AC adapter (ERA-  
201P1).  
• The AC adapter is not a toy.  
• Small parts can be swallowed.  
• If the external flexible cable or cord is damaged, it must be replaced or  
repaired only by the manufacturer, an authorised service agent or a similar  
qualified person in order to avoid a hazard.  
• All material for fastening or packing purposes are not part of the robot and  
should be disregarded for children’s safety.  
• For information regarding AC adapter, station, and lithium ion battery pack,  
please refer to the manuals provided separately.  
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DISPOSAL OF LITHIUM ION BATTERY  
! Do not handle damaged or leaking lithium ion batteries.  
! Danger of explosion if the battery is incorrectly replaced. Replace only with  
the ERA-301B1. Discard used batteries according to the manufacturer’s  
instructions.  
! The battery pack used in this device may present a fire or chemical burn  
hazard if mistreated. Do not disassemble, heat above 60 °C  
(140 °F ) or incinerate. Dispose of used battery promptly. Keep away from  
children. Do not disassemble and do not dispose of in fire.  
Voor de Klanten in Nederland  
(For customers in the Netherlands)  
Gooi de batterij niet weg maar lever deze in als klein chemisch  
afval (KCA).  
Opmerking betreffende de geheugen-  
backupbatterij  
(Note on a battery for memory backup)  
Dit apparaat bevat een vast ingebouwde batterij die niet vervangen  
hoeft te worden tijdens de levensduur van het apparaat.  
Raadpleeg uw leverancier indien de batterij toch vervangen moet-  
worden.  
De batterij mag alleen vervangen worden door vakbekwaam servicepersoneel.  
Gooi de batterij niet weg maar lever deze in als klein chemisch afval (KCA).  
Lever het apparaat aan het einde van de levensduur in voor  
recycling,DdoewbnalotatedrifrjozmalWdwawn.oSpomcaonrureaclst.ecowmi.jzAell vMearnwuearlsktSweaorcrdheAnn.d Download.  
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Regulatory Information  
This product has been tested and found to conform to the following Safety  
Standards.  
Toy Directive 88/378/EEC, EN50088/96 + A1/96 + A2/97, EN71-1/98, DIN  
EN 71-2/01.94, DIN EN 71-3/03.95  
EMC Directive 89/336/EEC  
EMI EN55022/98, EN55014/93 + A1/97+A2/99, EN50081-1/92  
EMS : EN55024/98, EN55014-2/97, EN61000-3-2/95, EN61000-3-3/95,  
EN50082-1/97  
AC Adapter and Lithium Ion Batteries have been tested all together as a  
system and found to conform to the following Safety Standards.  
LVD 73/23/EEC + 93/68/EEC  
EN60950/92 + A1/93 + A2/93 + A3/95 + A4/97 + A11/97  
EN60065/98  
EN61558-1/97 + A1/98  
EN61558-2-7/97  
CE (EMC) Marking Conformity Remarks  
a) This equipment complies with EN55022.  
Class B digital for use in following areas : residential, business, and  
light-industrial.  
b) This product conforms with the following European Directive:  
89/336/EEC (EMC directive)  
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Sony Corporation  
6-7-35 Kitashinagawa, Shinagawa-ku, Tokyo 141-0001 JAPAN  
Please keep all information for future reference.  
Customer Support  
How can you contact the AIBO Customer Link?  
In the U.S.A. and Canada:  
Call 1-800-427-2988 (U.S.A.)  
Email address: [email protected]  
2002 Sony Corporation. Reproduction in whole or in part without  
written permission is prohibited. All rights reserved.  
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Table of Contents  
Introduction  
What is AIBO? ...............................................................................12  
ERS-31L.........................................................................................13  
Checking the supplied accessories .................................................15  
Index to parts and controls .............................................................16  
AIBO exterior .......................................................................... 16  
AIBO’s inner unit .................................................................... 18  
Stand ........................................................................................ 20  
Charging the battery pack  
Inserting the battery pack ...............................................................22  
Charging the battery pack ..............................................................24  
Playing with AIBO  
Inserting or removing a “Memory Stick.......................................30  
Inserting a “Memory Stick..................................................... 30  
Removing the “Memory Stick” ............................................... 32  
Starting up AIBO ...........................................................................33  
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When not playing with AIBO ........................................................35  
Pausing AIBO .......................................................................... 35  
Replacing the battery pack .............................................................36  
Setting the volume level of the musical tone .................................39  
Additional information  
Notes on use ...................................................................................42  
On handling AIBO................................................................... 42  
Moisture condensation............................................................. 44  
On handling the AC adapter .................................................... 44  
On handling the battery pack................................................... 44  
On cleaning.............................................................................. 45  
Troubleshooting .............................................................................46  
Clinic mode ............................................................................. 46  
Changing AIBO to clinic mode ............................................... 46  
Check list for clinic mode........................................................ 47  
Symptoms and remedies .......................................................... 50  
Limited warranty (for the U.S.A. only)..........................................54  
Service procedure (for the U.S.A. only) ........................................57  
Specifications .................................................................................58  
Index...............................................................................................61  
Designer of AIBO ERS-31L ..........................................................63  
10  
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Introduction  
This chapter introduces you to the Entertainment Robot AIBO  
ERS-31L.  
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What is AIBO?  
“AIBO” is the name given to the Sony entertainment robot.  
Developed to encourage human and robot interaction,  
AIBO creates and introduces you to new pleasures and  
lifestyles.  
The name “AIBO” is coined from the words “A.I.  
(Artificial Intelligence),” “eye” and “robot.” In Japanese,  
the word “aibou” means “partner” or “pal.”  
For the newest information on AIBO, go to the following homepage:  
12  
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ERS-31L  
To comfortably coexist with people, AIBO ERS-31L was designed with four  
legs, a head, and a tail, and a total of fifteen internal motors that enable it to  
walk, sit, or lie down in a natural way. It can also use its horn light to express  
emotions.  
“OPEN-R” is the standard interface for the entertainment robot  
system that Sony is actively promoting. This interface expands  
the capability of the entertainment robot through a flexible  
combination of hardware and interchangeable software to suit  
various applications. AIBO ERS-31L conforms to the OPEN-R  
version 1.1.1.  
“AIBO,” the AIBO logo  
registered trademarks of Sony Corporation. “Memory Stick,”  
,” and “ ” are trademarks of Sony Corporation. In this  
manual, the “” mark has been omitted.  
, “OPEN-R,” and the OPEN-R logo are  
13  
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AIBO-ware “Memory Sticks”  
To play with AIBO ERS-31L, you must provide it with optional AIBO-ware  
“Memory Stick,” a variety of which are available, depending on how you want  
to enjoy your AIBO. Without AIBO-ware, AIBO is just like a body without a  
mind. AIBO-ware loaded from a “Memory Stick” works as AIBO’s mind and  
determines its character and functions.  
• An AIBO-ware “Memory Stick” is a “Memory Stick” created just for AIBO,  
containing application software for operating AIBO.  
• Before purchasing an AIBO-ware “Memory Stick,” make sure the AIBO-  
ware is compatible with your AIBO model.  
AIBO  
AIBO-wareMemory Stick”  
(not supplied)  
You can select different AIBO-ware,  
depending on the way you want to  
enjoy AIBO. For example, there is  
AIBO-ware for raising AIBO or for  
giving it a different character.  
Note  
If you start up AIBO without inserting an AIBO-ware “Memory Stick,” AIBO enters  
clinic mode in which its sensors and other parts are checked (page 46).  
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Checking the supplied accessories  
Check to make sure you have the following items before you play with AIBO.  
xAC adapter ERA-201P1 (1)  
xStand (1)  
xAC adapter conversion  
xPink ball (1)  
plug* (1)  
xDocumentation  
xLithium ion battery pack  
• AIBO Operating Instructions  
• Congratulations on becoming a new  
AIBO owner  
ERA-301B1 (1)  
* Keep cards with magnetic data strips or magnetic recording media away  
from the AC adapter conversion plug. The data on such magnetic media may  
be erased by the magnet within the conversion plug.  
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15  
Index to parts and controls  
AIBO exterior  
Notes  
• Do not attach stickers on AIBO’s color camera (6) or distance sensor (5).  
• Do not attach stickers onto or insert anything into AIBO’s joints or other movable  
parts.  
• When lifting AIBO, firmly grasp it by its back (page 33). Never lift it by its head,  
ears, collar, legs, or tail.  
• The gray area between AIBO’s chin and collar is not a switch. Do not insert your  
fingers into this area as they may get caught and cause damage to AIBO.  
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1 Mode indicator (located behind  
the horn)  
9 Back light  
• Lights up green when AIBO is in  
active mode.  
Shows AIBO’s operation mode.  
• Flashes green when AIBO is  
preparing for pause mode.  
• Lights up orange when the internal  
battery pack is being charged.  
• Flashes orange when an error has  
occurred during charging.  
• Turns off when AIBO is in pause  
mode or the battery pack is  
completely charged.  
2 Horn light  
Lights up in various colors to indicate  
AIBO’s emotional state.  
3 Head  
A switch within AIBO’s head detects  
movement whenever you gently push  
AIBO’s head upward or downward.  
4 Stereo microphone  
Allows AIBO to pick up surrounding  
sounds.  
q; Pause button  
Press to activate AIBO or to pause  
AIBO.  
5 Distance sensor  
qa Tail switch  
AIBO uses this sensor to measure the  
distance between it and an object.  
Used for giving AIBO commands.  
This switch can be pushed in four  
directions. The commands given  
through the tail vary with the AIBO-  
ware used.  
6 Color camera  
Allows AIBO to recognize the  
objects by color, shape, and  
movement.  
Movable in four directions  
7 Speaker  
Emits various musical tones and  
sound effects.  
Right  
Front  
Back  
8 Paw switches  
Left  
Located on the bottom of each paw.  
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AIBO’s inner unit  
The illustration shows AIBO with its cover removed.  
*
Serial number  
sticker (inside  
the battery pack  
compartment)  
Shutter for charging terminal  
Note  
Do not touch the charging terminal with your hand. Doing so may soil the terminal and  
cause poor contact.  
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1 Charging terminal  
6 “Memory Stick” insertion slot  
Insert the AIBO-ware “Memory  
Stick” (not supplied) into this slot.  
Connect the supplied AC adapter here  
with the supplied AC adapter  
conversion plug. When AIBO is  
placed on the supplied stand with an  
optional Energy Station Core  
installed, this terminal directly  
touches AIBO’s internal battery pack  
to charge it.  
7 Battery pack insertion slot  
Insert the supplied or an optional  
lithium ion battery pack into this slot.  
8 Z button  
Press this button to remove the  
“Memory Stick.”  
2 VOLUME switch  
Used to adjust the volume of the  
speaker in four levels including mute.  
Emergency release hole  
*
When the “Memory Stick” or battery  
pack cannot be removed because of a  
mechanical problem, etc., insert a  
pointed object into this hole and  
push. Do not use anything that  
breaks easily such as a toothpick.  
Do not use this hole under normal  
circumstances.  
3 “Memory Stick” access  
indicator  
Lights up while AIBO is accessing  
the “Memory Stick.” During this  
time, the Z button and the BATT Z  
latch are deactivated. When this  
indicator is lit, do not attempt to  
remove the “Memory Stick.”  
4 RESERVED switch  
This switch is reserved for functions  
to be added in the future.  
5 BATT Z latch  
Flip this latch towards AIBO’s tail to  
remove the battery pack.  
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Stand  
1 Stand  
Place AIBO on the stand while it is in  
pause mode or while it is charging.  
2 Decoration plate  
Remove this plate when the optional  
Energy Station Core is attached to the  
stand.  
Note  
The supplied stand is for use with AIBO ERS-310 series only.  
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Charging the battery pack  
This chapter explains how to charge AIBO’s battery pack.  
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Inserting the battery pack  
The battery pack supplied with AIBO comes partially charged. It is  
recommended that you charge the battery pack fully before you play with  
AIBO. To charge the battery pack, first insert it as described below.  
1 Grasp AIBO securely by the body, turn it upside down, and  
remove its cover by pushing the mark towards AIBO’s tail.  
Notes  
• Lift AIBO by the body, not by its extremities. Do not hold AIBO by its collar.  
Your finger may get caught between the collar and AIBO’s head or body.  
• AIBO’s surface is very smooth. Be careful not to drop AIBO while lifting it.  
• Do not touch the charging terminal with your hand. Doing so may soil the  
terminal and cause poor contact.  
• Use only the supplied battery pack type ERA-301B1.  
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2 Insert the supplied battery pack in the direction of the arrow until  
it clicks into place, and then replace the cover.  
Push here.  
For details on how to replace the battery pack, see page 36.  
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Charging the battery pack  
You can use the supplied AC adapter and the conversion plug to charge the  
battery pack while it is inserted into AIBO. It is recommended that you charge  
the battery pack at room temperature (10° to 30°C (50° to 86°F)). At room  
temperature, it takes about 2 hours to fully charge the battery pack.  
1 Connect the AC adapter to the AC adapter conversion plug  
securely.  
AC adapter  
conversion plug  
AC adapter  
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2 Open the charging terminal shutter on the cover (1) and connect  
the conversion plug to the charging terminal (2).  
The conversion plug attaches by magnet.  
Note  
Do not remove the cover when attaching the conversion plug. Removing the cover  
may prevent the conversion plug from connecting properly to the terminal.  
3 With the conversion plug attached, place AIBO on the stand as  
shown below.  
Be sure to draw the AC adapter cord through the  
groove and out from the back of the stand.  
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4 Connect the AC adapter to a wall outlet.  
When AIBO is connected to the AC adapter, it will not enter active mode even  
when you press the pause button.  
While charging  
The back light lights up orange.  
Back light  
When charging has finished  
The back light turns off.  
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Notes  
• If the back light flashes orange while you are charging the battery pack, check that  
the battery pack is inserted correctly. If the flashing of the back light persists, contact  
AIBO Customer Link (page 8).  
• If you connect the AC adapter to AIBO while it is in active mode, AIBO will change  
to pause mode automatically and charging of the battery pack starts.  
• When you remove the AC adapter conversion plug from AIBO, be sure to grasp the  
plug as you pull it out.  
• After removing the conversion plug, be sure to close the charging terminal shutter.  
xUsing the Energy Station Core ERA-301P2 (not supplied)  
When the optional Energy Station Core is  
attached to the stand, you can charge AIBO’s  
internal battery pack merely by placing AIBO  
on the stand.  
Energy Station Core  
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Playing with AIBO  
This chapter explains procedures that are necessary for playing  
with AIBO, such as inserting the AIBO-ware “Memory Stick,”  
adjusting the volume of the musical tones, and replacing the  
battery pack. Note that optional AIBO-ware is required in order  
to play with AIBO.  
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Inserting or removing a “Memory  
Stick”  
To play with AIBO, insert an optional “Memory Stick” into AIBO. For details,  
refer to the “User’s Guide” supplied with the respective AIBO-ware “Memory  
Stick.” When you start up AIBO without inserting an AIBO-ware “Memory  
Stick,” it enters clinic mode in which AIBO’s sensors and other parts are  
checked (page 46).  
Inserting a Memory Stick”  
Be sure to insert the “Memory Stick” only after pausing AIBO. When AIBO is  
in pause mode, the back light turns off.  
1 Grasp AIBO securely by the body, turn it upside down, and  
remove its cover by pushing the mark towards AIBO’s tail.  
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Notes  
• Lift AIBO by the body, not by its extremities. Do not hold AIBO by its collar.  
Your finger may get caught between the collar and AIBO’s head or body.  
• AIBO’s surface is very smooth. Be careful not to drop AIBO while lifting it.  
• Do not touch the charging terminal with your hand. Doing so may soil the  
terminal and cause poor contact.  
2 Insert the “Memory Stick,” and replace the cover.  
With the M mark pointed downward and the rounded corner facing the tail,  
insert the “Memory Stick” into the “Memory Stick” insertion slot until it  
clicks into place.  
Rounded corner  
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Removing the Memory Stick”  
Before removing the “Memory Stick” from AIBO, press the pause button on  
AIBO’s back to make AIBO pause, and then remove the cover to confirm that  
the “Memory Stick” access indicator is turned off.  
Press the Z button on AIBO’s inner unit, and then remove the “Memory  
Stick.”  
“Memory Stick” access indicator  
Note  
The “Memory Stick” cannot be removed while the “Memory Stick” access indicator  
lights up red. Do not try to remove the “Memory Stick” by force during this time.  
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Starting up AIBO  
1 Place AIBO on the floor as shown below.  
Place it on a flat, non-slippery surface, such as a carpet with a short nap.  
Notes  
• If you place AIBO on a slippery floor or a carpet with a long nap, it may tend to  
fall often, fail to go forward, or have a tendency to jam up.  
• Be sure to place AIBO on the floor as shown above. This will prevent AIBO  
from moving unexpectedly and being damaged when you press and release the  
pause button to start AIBO.  
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2 Push and release the pause button on AIBO’s back.  
AIBO’s pause mode is canceled and the back light lights up green. Wait for a  
while until AIBO starts to move under the control of the inserted AIBO-ware  
“Memory Stick.”  
Note  
If an abnormality occurs or if you catch your finger in one of AIBO’s joints, press  
the pause button on AIBO’s back.  
For details on playing with AIBO from this point on  
Refer to the “User’s Guide” supplied with the AIBO-ware.  
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When not playing with AIBO  
We recommend that you charge the battery pack (page 24) so that AIBO will  
be ready to play at any time.  
Pause button  
Pausing AIBO  
Press the pause button on AIBO’s back.  
The back light flashes green, and then  
turns off after a while. Place AIBO on the  
supplied stand at this time.  
Stand  
Notes  
• Before placing AIBO on the stand, be sure to press the pause button on AIBO’s back  
to make it pause. If AIBO is in active mode when placed on the stand, it may move,  
tumble off and damage itself.  
• The battery pack will not charge if you merely place AIBO on the stand without  
pressing the pause button.  
35  
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Replacing the battery pack  
It is possible to use the supplied AC adapter and the conversion plug to charge  
the battery pack while it is still inserted into AIBO. You can also change the  
battery pack in AIBO with another pack that has been charged.  
Note  
Use only the supplied battery pack type ERA-301B1.  
1 Press the pause button and wait until the back light turns off.  
Back light  
Note  
While AIBO is accessing the “Memory Stick,” the “Memory Stick” access  
indicator lights up red. During this time, the BATT Z latch and Z button are  
deactivated and the battery pack and “Memory Stick” cannot be removed until the  
data-saving procedure has been completed. Do not try to remove the “Memory  
Stick” by force during this time.  
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2 Grasp AIBO securely by the body, turn it upside down, and  
remove its cover by pushing the mark towards AIBO’s tail.  
Notes  
• Lift AIBO by the body, and not by its extremities. Do not hold AIBO by its  
collar. Your finger may get caught between the collar and AIBO’s head or body.  
• AIBO’s surface is very smooth. Be careful not to drop AIBO while lifting it.  
• Do not touch the charging terminal with your hand. Doing so may soil the  
terminal and cause poor contact.  
3 Flip the BATT Z latch towards AIBO’s tail to remove the battery  
pack.  
BATT Z latch  
37  
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Notes  
• When removing the battery pack, be sure to hold it securely so that it does not  
fall.  
• When the “Memory Stick” access indicator lights up, the battery pack is locked.  
Removing it forcibly at this time may damage AIBO.  
4 Insert the charged battery pack in the direction of the arrow until  
the pack clicks into place, then replace the cover.  
Push here.  
5 Place AIBO on the floor as shown below.  
Note  
Be sure to place AIBO on the floor as shown to the  
right. This will prevent AIBO from moving  
unexpectedly and being damaged when you press and  
release the pause button to start AIBO.  
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Setting the volume level of the  
musical tone  
Before setting the volume level, be sure to press the pause button on the back  
to make AIBO pause.  
1 Grasp AIBO’s body securely, turn it upside down, and remove its  
cover by pushing the  
mark towards AIBO’s tail.  
Notes  
• Lift AIBO by the body, not by its extremities. Do not hold AIBO by it collar.  
Your finger may get caught between the collar and AIBO’s head or body.  
• AIBO’s surface is very smooth. Be careful not to drop AIBO while lifting it.  
• Do not touch the charging terminal with your hand. Doing so may soil the  
terminal and cause poor contact.  
39  
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2 Slide the VOLUME switch to adjust the volume level, then replace  
the cover.  
To increase the volume level, slide the switch towards the + position; to  
decrease the volume level, slide it towards the – position. When you release  
the switch, it returns to the center position.  
There are four volume levels, including mute. Each time you slide the switch  
the level increases or decreases by one level.  
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Additional information  
This chapter provides notes on usage, a troubleshooting guide,  
and other information concerning AIBO.  
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Notes on use  
To prevent AIBO and its accessories from being damaged, observe the  
following precautions.  
On handling AIBO  
• Do not use AIBO in places subject to vibrations, on an incline, or at a place  
where it might fall.  
• Do not press down hard on AIBO with your hand or elbow.  
• Do not drop or shake AIBO as this may damage AIBO or cause data saved  
to the “Memory Stick” to be lost.  
• Do not touch the charging terminal directly with your hand. Doing so may  
soil the terminal and cause poor contact.  
• Lift AIBO by the body, and not by its extremities, such as the head, ears,  
collar, tail or legs. Do not swing or twist AIBO.  
• Do not leave AIBO in very hot places, such as a car parked in the sun, as this  
may deform or damage it.  
• Do not allow foreign things, such as paper clips, to get into AIBO or its  
joints.  
• Do not use AIBO outdoors. If you do, moisture or other foreign matter may  
enter AIBO and cause damage.  
• Do not use AIBO on concrete or other hard surface as this may damage  
AIBO.  
• Do not use AIBO on slippery floor or on a carpet with a long nap. If you do,  
AIBO may tend to fall often, fail to go forward, or have a tendency to jam  
up.  
42  
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• Do not allow AIBO to get wet.  
• Do not use force to interfere with any of AIBO’s movements.  
• Do not touch the lens of the color camera or distance sensor directly with  
your hand.  
• Do not apply stickers to the color camera or the distance sensor.  
• Do not point the color camera at the sun, whether AIBO is turned on or off,  
as this may damage the camera.  
• Do not oil AIBO’s joints or other movable parts.  
• Do not apply stickers to AIBO’s movable parts or insert anything between  
them as this may interfere with AIBO’s movement.  
• Do not disassemble or modify AIBO.  
• When transporting AIBO, put it in a cushioned box like the one it came in to  
protect its body, head, tail and legs from damage.  
• If you do not use AIBO for a long period of time, disconnect the AC adapter  
from the wall outlet.  
• Do not use AIBO in a place subject to strong electromagnetic waves or X-  
rays.  
• Do not place a card with a magnetic strip or a magnetic recording medium  
close to the AC adapter conversion plug. The magnet inside the conversion  
plug may erase the data recorded on the magnetic medium.  
• The AIBO-ware applications designed for ERS-110/111 cannot be used with  
ERS-31L.  
• ERS-31L may not operate with some AIBO-ware applications designed for  
ERS-210/220. And even if operable, there may be limits on some of the  
functions.  
43  
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Moisture condensation  
If AIBO is brought directly from a cold place to a warm place, moisture may  
condense on AIBO’s inside or outside surface, causing damage. If moisture  
condensation has occurred, wait for about one hour before operating AIBO.  
On handling the AC adapter  
• Be sure to use only the supplied AC adapter to charge AIBO’s battery pack.  
Using any other adapter may cause damage to AIBO.  
• Do not connect the AC adapter to electronic transformers designed for use  
by travelers, as this may cause AIBO to heat up or become damaged.  
On handling the battery pack  
• Do not expose the battery pack to temperatures above 45 °C (113 °F), such  
as in a car parked in the sun.  
• Be careful not to let foreign matter like dust or sand get into the terminals.  
• If you are not going to play with AIBO for a long period, remove the battery  
pack from AIBO and store it in a dry, cool place.  
• The battery pack is constantly discharging even when it is not in use. Charge  
the battery pack right before using AIBO.  
• Do not drop the battery pack or place heavy object on it. Do not apply  
strong pressure or physical shock to the battery pack.  
44  
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On cleaning  
• Clean AIBO with a clean, dry, soft cloth.  
• Do not use volatile solvents that may damage AIBO’s surface finish.  
• When cleaning with chemical fabric, see its instructions.  
45  
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Troubleshooting  
Before contacting the AIBO Customer Link regarding a problem, we  
recommend that you use clinic mode to check AIBO’s balance and sensors,  
and refer to “Symptoms and remedies” (page 50).  
Clinic mode  
If you start up AIBO without inserting an AIBO-ware “Memory Stick,” AIBO  
enters clinic mode in which its sensors and other parts are checked. The mode  
indicator turns off at this time. If afterwards the problem persists, contact the  
AIBO Customer Link (page 8).  
Changing AIBO to clinic mode  
1 Remove the AIBO-ware “Memory Stick” from AIBO (page 32).  
2 Place AIBO on the floor as shown below, and then press the pause  
button on its back (page 34).  
AIBO enters clinic mode and repeats the following  
sequence of actions: stands up, sits down, lies  
down.  
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Check list for clinic mode  
Horn light  
Head switch  
Mode indicator  
(inside the head)  
Right  
Front  
Tail switch  
Back light  
Back  
Left  
Pause  
button  
Item  
Procedure  
Operation of the tail 1 Push the tail switch to AIBO’s right for three  
switch and AIBO’s  
overall balance  
seconds.  
AIBO does the following sequence of actions: walks  
forward, walks backward, kicks with its right front  
leg, kicks with its left front leg. AIBO’s horn light  
lights up in three colors during this time. AIBO then  
resumes the repetition of the original sequence of  
actions: stands up, sits down, lies down.  
2 Push the tail switch to AIBO’s left for three  
seconds.  
AIBO does the following sequence of actions: sits,  
waves with its right front paw, waves with its left  
front paw, raises both front paws. AIBO’s horn light  
lights up in three colors during this time.  
47  
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Item  
Procedure  
Sensitivity of the  
paw switches  
1 Rotate the tail switch once.  
AIBO lies down with all legs sprawled out.  
2 Touch a paw switch.  
You can  
rotate in  
either  
AIBO pulls in the touched paw.  
3 Rotate the tail switch again.  
AIBO resumes the repetition of the original  
sequence of actions again: stands up, sits down, lies  
down.  
direction  
Sensitivity of  
AIBO’s head switch  
1 Push the head gently to make AIBO look down.  
The horn light lights up green.  
2 Push the head gently to make AIBO look up.  
The horn light lights up orange.  
Sensitivity of the  
color camera  
1 Move the supplied pink ball close to the color  
camera (AIBO’s mouth).  
When the camera detects the ball, the horn light  
lights up blue.  
If the ball is too close or too far, the camera may not  
be able to detect it. Adjust the distance between the  
ball and the camera.  
48  
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Item  
Procedure  
1 Rotate the tail switch once.  
Sensitivity of the  
distance sensor  
AIBO lies down with all legs sprawled out.  
2 Place your hand or other object over the distance  
sensor (AIBO’s nose).  
You can  
rotate in  
either  
When the distance sensor detects the object, a beep  
is emitted. (When the volume level of the musical  
tone is set to mute, no beep is emitted.) The pitch of  
the beep changes depending on the distance  
between the object and the sensor. If the object is  
too close or too far, the sensor may not be able to  
detect it. Adjust the distance between the object and  
the sensor.  
direction  
3 Rotate the tail switch again.  
AIBO resumes the repetition of the original  
sequence of actions: stands up, sits down, lies  
down.  
Pick-up mode  
1 Pick AIBO up from the floor.  
AIBO stops moving, its legs become loose and the  
mode indicator turns on. If you pick it up too  
slowly, the legs may not become loose. In this case,  
keep holding AIBO and push the tail switch away  
from AIBO’s head for three seconds.  
2 Place AIBO on the floor or push up the tail  
switch towards AIBO’s head for three seconds.  
AIBO resumes the repetition of the original  
sequence of actions: stands up, sits down, lies  
down.  
49  
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Symptoms and remedies  
If you experience any of the following difficulties, use this table to help you  
remedy the problem. Should any problem persist, contact the AIBO Customer  
Link (page 8).  
Symptom  
Cause/Remedy  
AIBO has been picked up from the floor or an  
object is caught in one of AIBO’s joints.  
AIBO does not move.  
c Place AIBO on the floor and push the tail  
switch towards AIBO’s head for three  
seconds. AIBO stops moving whenever it is  
picked up from the floor (the mode indicator  
lights up) or an object is caught in one of  
AIBO’s joint (the mode indicator flashes).  
The battery pack is drained.  
c Charge the battery pack (page 24). When the  
battery pack is completely drained, the back  
light turns off and AIBO stops moving.  
AIBO’s ear came off.  
c Align the center of AIBO’s microphone with  
the center of the ear hole, and then press the  
holes on the back of AIBO’s ear against the  
projections on both sides of the microphone  
until the ear snaps into place.  
Projections  
50  
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Symptom  
Cause/Remedy  
AIBO does not react to  
release of the pause  
button.  
The battery pack is not inserted or it is not fully  
inserted.  
c Insert the battery pack fully (page 22). Restart  
AIBO by pressing the pause button again.  
The battery pack is drained.  
c Charge the battery pack or replace with the  
charged one.  
The AC adapter is connected to the charging  
terminal of AIBO.  
c Disconnect the AC adapter and press the  
pause button again.  
Charging of the battery  
pack does not start after  
connecting the AC  
• The AC adapter is not connected to the AC  
adapter conversion plug securely.  
c Connect it to the conversion plug securely.  
• The AC adapter conversion plug is not  
connected to AIBO’s charging terminal  
securely.  
adapter to a wall outlet.  
c Connect it to the charging terminal securely.  
• The battery pack is not inserted or it is not  
fully inserted.  
c Insert the battery pack fully (page 22).  
When you press the pause Heat may have built up in the battery pack.  
button, the back light  
c Wait for a while until the battery pack  
becomes cool.  
flashes in orange and  
green alternately, and the  
beep sound is emitted.  
51  
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Symptom  
Cause/Remedy  
AIBO continues to emit a  
sad melody and does not  
move when the pause  
button is released.  
• The insertion of a “Memory Stick” without  
any AIBO-ware.  
• The insertion of a “Memory Stick” that is not  
intended for AIBO ERS-31L.  
It takes a long time for  
AIBO to start moving.  
AIBO is loading the data from the “Memory  
Stick.” Wait for a while.  
AIBO tries to walk but it  
does not go forward.  
The floor may be slippery or the nap of the  
carpet is long.  
c Place AIBO on a surface that is not too  
slippery, such as a carpet with a short nap.  
AIBO falls often.  
The floor may be too slippery, inclined or  
unstable.  
c Place AIBO on a flat surface that is not too  
slippery.  
After picking AIBO up, it  
stops moving.  
AIBO stops moving whenever it is picked up  
from the floor.  
c Check that the mode indicator is on, place  
AIBO on the floor, and then push up the tail  
switch towards the head for three seconds.  
The mode indicator is on  
or flashing and AIBO  
AIBO stops moving whenever it is picked up  
from the floor or an object is caught in one of  
emits musical tones, but it AIBO’s joints.  
does not walk.  
c Place AIBO on the floor, and then push up the  
tail switch towards the head for three  
seconds.  
52  
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Symptom  
Cause/Remedy  
The back light flashes in  
orange.  
There may be a problem with the battery pack.  
c Check that the battery pack is inserted  
correctly. If the flashing of the back light  
persists, contact AIBO Customer Link (page  
8).  
AIBO does not chase the  
supplied ball.  
When no AIBO-ware “Memory Stick” is  
inserted, AIBO responds to the ball, but does not  
chase it.  
The back light does not  
turn off when you press  
the pause button to make  
AIBO pause.  
The internal application may not be terminated  
normally.  
c Remove the battery pack (page 36). Re-insert  
the battery pack and press the pause button  
again. If the BATT Z latch is inoperable, use  
the emergency release hole (page 19).  
AIBO soon asks for  
charging even with a  
fully charged battery  
pack.  
When the battery pack’s operating time has  
become noticeably short, it may have reached its  
end of life. Replace it with a new battery pack.  
No musical tone is  
emitted from AIBO.  
AIBO’s musical tone is muted.  
c Adjust the volume level (page 39).  
53  
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Limited warranty (for the U.S.A. only)  
SONY ELECTRONICS INC. (“SONY”) warrants this Product and its accessories  
against defects in material or workmanship as follows:  
1. PRODUCTS: For a period of one (1) year from the date of purchase, SONY will, at  
its option, either repair or replace the defective parts and/or the Product (i.e., AIBO)  
with new or rebuilt replacements. After this one (1) year period, you must pay all parts  
and labor charges.  
2. ACCESSORIES: For a period of thirty (30) days from the date of purchase, SONY  
will, at its option, either repair or replace defective parts and/or accessories (i.e., AC  
adapter and battery pack) with new or rebuilt replacements. After this thirty (30) day  
period, you must pay all parts and labor charges.  
3. REPAIRS: For a period equal to the longer of (a) the remainder of the original  
limited warranty period on the original Product or accessory, or (b) for 90 days after the  
date of repair/replacement of Products or for 30 days after the date of repair/  
replacement of accessories, SONY will repair or replace defective parts, accessories  
and/or Products used in the repair or replacement of Products or accessories under this  
Limited Warranty with new or rebuilt replacements.  
To obtain warranty service, you must first obtain an event number from AIBO Customer  
Link (page 8). You will need to return the Product and all accessories to SONY in the  
original carton, using the original packaging materials. All supplied accessories must  
be returned with the Product. SONY is not responsible for any damage during shipment  
arising from the failure to properly pack the Product or accessory being returned to  
SONY or from any damage caused by or resulting from the carrier’s handling. For  
information on returning your Product or accessories for warranty repair, please contact  
the AIBO Customer Link.  
54  
This warranDtyowdnoleosadnofrtocmovWerwcwu.sStoommearnuinaslstr.uccotmio.nA,lilnMstaanlluaatlisonSeoarrsceht AupndadDjouwstnmloeandts..  
This warranty does not cover the cost of removal or reinstallation, cosmetic damage or  
damage due to acts of God, accident, misuse, abuse, negligence of, or to any part of the  
Product. This warranty does not cover lost profits, lost sales, loss of use of the Product,  
or other consequential loss or damage due to improper operation or maintenance,  
installation, connection to improper voltage supply, or attempted repair by anyone other  
than a facility authorized by SONY to service the Product. This warranty does not  
cover Products sold AS IS or WITH ALL FAULTS, or consumables (such as fuses).  
This warranty does not apply when the malfunction results from use of the Product in  
conjunction with accessories, products or ancillary or peripheral equipment not  
manufactured by SONY, and where it is determined by SONY that there is no fault with  
the Product itself.  
SONY will pay shipping charges for all in-warranty service. However, if no trouble is  
found with the Product or accessory, if the trouble is from a non-covered charge or if it  
is determined that the warranty period has expired, you will be billed for the cost of  
shipping and handling.  
This warranty is valid only in the United States.  
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that  
the unit is within the Limited Warranty period must be presented to obtain warranty  
service.  
This warranty is invalid if the factory applied serial number has been altered or removed  
from the Product.  
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REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE  
EXCLUSIVE REMEDY OF THE CONSUMER. SONY SHALL NOT BE LIABLE  
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF  
ANY EXPRESSED OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO  
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY  
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS  
PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED  
WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, or allow limitations on how long an implied warranty lasts, so the above  
limitations or exclusions may not apply to you. This warranty gives you specific legal  
rights, and you may have other rights which vary from state to state.  
For your convenience, SONY ELECTRONICS INC. has established telephone numbers  
for product information regarding the Entertainment Robot. Please call:  
AIBO CUSTOMER LINK  
1-800-427-2988  
or write to: [email protected]  
Other information about AIBO is also available on the internet site at:  
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Service procedure (for the U.S.A. only)  
1. Contact the AIBO Customer Link. The E-mail address is  
[email protected] and its toll free number is  
1-800-427-2988.  
2. If the AIBO Customer Link determines that your unit needs repair, follow  
the procedure described below.  
a. The AIBO Customer Link will give you the event number, which is valid for ten  
days.  
b. Following the procedure described on the label attached to the box, put AIBO and  
the designated accessories into the original box. If you did not keep the original  
box, the AIBO Customer Link will send a new box to you free of charge within the  
warranty period. The actual shipping and material cost will be charged to you after  
the warranty period.  
c. Mark your event number on the top of the box and send it to the designated  
address. The AIBO Customer Link will designate the shipping method and pay the  
shipping charges within the warranty period; after the warranty period, you must  
pre-pay the shipping charges.  
d. As soon as the repair is completed, your AIBO will be sent back to you. After the  
warranty period has expired, the actual shipping cost will be charged to you  
together with the repair cost.  
3. Please understand that the AIBO Customer Link only accepts credit  
cards for all the charges of repair, shipping and material after the  
warranty period has expired.  
User registration  
All users are registered based on information from the purchaser.  
If a different person takes over this unit, please inform the “AIBO Customer Link”  
of the change.  
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Internal sensors  
Infrared distance sensor  
Specifications  
Acceleration sensor  
AIBO  
Switches in the head, on the  
tail, and on the paws  
CPU  
64-bit RISC processor  
32MB  
Inclination sensor  
Vibration sensor  
Main memory  
Power consumption  
Supplied application media  
“Memory Stick” for AIBO  
Approx. 5 W (in normal  
mode)  
Movable parts  
Operable duration  
Head: 3 degrees of freedom  
Approx. 2.5 hours (when  
operated with a fully-charged  
ERA-301B1, in normal  
mode)  
Leg: 3 degrees of freedom ×4  
(15 degrees of freedom in  
total)  
Dimensions Approx. 177 × 280 × 240 mm  
(7 × 11 1/8 × 9 1/2 inches) (w/  
h/d)  
Inputs  
Charging terminal  
Input switches  
VOLUME switch  
Mass  
Approx. 1.5 kg (3 lb 5 oz)  
(including the battery pack  
and the “Memory Stick”)  
RESERVED switch  
Video input 100,000-pixel CMOS image  
sensor  
Operating temperature  
5° C to 35° C (41° F to 95° F)  
Operating humidity  
10 % to 80 % (not  
Audio input Stereo microphones  
Audio output Speaker  
condensed)  
Operating wet-bulb temperature  
Less than 29° C (84° F )  
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58  
Storage temperature  
–10° C to 60° C (–4° F to  
140° F)  
Storage humidity  
Operating humidity  
20% to 80% (not condensed),  
provided that humidity is less  
than 65% at 35˚C (95˚F)  
(wet-bulb temperature: less  
than 29˚C (84˚F))  
10 % to 90 % (not  
condensed)  
Storage temperature  
Storage wet-bulb temperature  
–20˚C to 60˚C (–4˚ F to 140˚  
F) (temperature gradient less  
than 10˚C (50˚F)/hour)  
Less than 29° C (84° F )  
Stand  
Storage humidity  
Dimensions Approx. 109 × 97 × 228 mm  
10% to 90% (not condensed)  
(4 3/8 × 3 7/8 × 9 inches) (w/h/  
Dimensions Approx. 60 × 30 × 120 mm  
(w/h/d) (Approx. 2 3/8 × 1 3/16  
× 4 3/4 inches)  
d)  
Mass  
Approx. 180 g (6 oz)  
(including the battery pack  
and the “Memory Stick”)  
Mass  
Approx. 325 g (11.5 oz.)  
Cord length DC cord: Approx. 1.8 m (70  
7/8 inches)  
AC adapter  
AC power cord: 1.8 m (70 7/8  
inches)  
Input  
120 V AC, 50 - 60 Hz, 0.75 A  
16 V DC, 2.5 A  
Output  
Operating temperature  
5˚C to 35˚C (41˚F to 95˚F)  
(temperature gradient less  
than 10˚C (50˚F)/hour)  
59  
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Design and specifications are subject  
to change without notice.  
Lithium ion battery pack  
Battery used Lithium ion type battery  
Main output voltage  
Supplied accessories  
7.4 V DC  
See page 15.  
Capacity  
Operating temperature  
5°C to 40°C (41°F to 104°F)  
1700 mAh  
(temperature gradient less  
than 10°C (50°F)/hour)  
Operating humidity  
10% to 80% (not condensed)  
Operating wet-bulb temperature  
Less than 29°C (84°F)  
Storage temperature  
–20°C to 60°C (–4°F to  
140°F) (temperature gradient  
less than 10°C (50°F)/hour)  
Storage humidity  
10% to 90% (not condensed)  
Storage wet-bulb temperature  
Less than 35°C (95°F)  
Dimensions Approx. 72 × 53.6 × 21 mm  
27  
(Approx. 2 7/8 × 2 1/8 ×  
inches ) (w/h/d)  
/
32  
Mass  
Approx. 112 g (4 oz)  
60  
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D
Index  
Decorative plate ................................ 20  
Distance sensor ................................. 17  
A
AC adapter .................................. 15, 24  
AC adapter conversion plug ..... 15, 24  
AIBO  
E
Emergency release hole ................... 19  
Energy Station Core.......................... 27  
Cleaning ...................................... 45  
Handling ..................................... 42  
Pausing ........................................ 35  
Starting up .................................. 33  
AIBO Customer Link ............. 8, 56, 57  
AIBO-ware ......................................... 14  
H
Head ................................................... 17  
Head switch ....................................... 47  
Horn light .......................................... 17  
M
B
“Memory Stick”  
Back light ..................................... 17, 26  
BATT Z latch ............................... 19, 37  
Battery pack  
Access indicator ................... 19, 32  
Inserting ...................................... 30  
Insertion slot ............................... 19  
Z button ................................ 19, 32  
Removing .................................... 32  
Mode indicator .................................. 17  
Charging ..................................... 24  
Handling ..................................... 44  
Inserting ...................................... 22  
Insertion slot ............................... 19  
Replacing .................................... 36  
P
Pause button .......................... 17, 34, 35  
Pause mode............................ 30, 34-36  
Paw switches ..................................... 17  
C
Charging terminal ...................... 19, 25  
Clinic mode........................................ 46  
Color camera ..................................... 17  
61  
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S
Shutter for charging terminal ... 18, 25  
Speaker ............................................... 17  
Stand ............................................. 15, 20  
Stereo microphone ............................ 17  
T
Tail switch .......................................... 17  
V
Volume level ...................................... 39  
VOLUME switch......................... 19, 40  
62  
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Designer of AIBO ERS-31L  
Katsura Moshino  
Artist/Illustrator/Visual Creator  
Born in 1968, Katsura Moshino began doing illustration  
and artwork for the night club scene in the mid-80s. He  
has produced cutting-edge and highly original work in  
Japan and abroad in a wide variety of areas, including  
CD jackets, music magazines, advertising, product  
design, package design, and music video production. His  
published collections include “Moshino’s Works for  
Girls Studio” (Kawade Shobo).  
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Printed in Japan © 2002 Sony Corporation  
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