CMD-X2000
SERVICE MANUAL
AEP Model
UK Model
SPECIFICATIONS
Signalling format
Frequency range
GSM PHASE II
Transmit: 890 ~ 915 MHz
Receive: 935 ~ 960 MHz
Class 4 (2 W)
Pluggable mini SIM card
Two-row. resp. four-row full-graphic LCD display + ICON line
Resolution: 97 x 33 pixels = 3201 pixels
– 1.5 dBd (antenna extended)
200 kHz
GSM power class
SIM chip
Display
Antenna gain
Channel spacing
Number of channels
Frequency stability
124
Transmit frequency drift (synchronized)
< ± 0.1 x 10-6 kHz
RF output power
Power requirements
Battery life
2 W
3.6 V (battery) 6.5 V (AC adaptor)
up to 100h standby time
up to 10h talk time
Operating temperature
Storage temperature
Battery pack charging temperature
Dimensions
Weight
Volume
–25°C to +55°C
–40°C to +70°C
+10°C to +40°C
147.5 mm (H) x 45 mm (W) x 24.5 mm (D)
160 g
140 cm3
Accessories
QN-2000BP (battery pack), QN-2000DTC (desktop charger), QN-2000TC
(travel charger), QN-2000LINK (PC link), QN-2000PCM (fax and data),
QN-2000CC (car charger), QN-2000KIT (basic car kit). QN-2000HFK
(hands-free car kit), QN-2000HEAD (headset), QN-2000CLIP (belt clip),
QN-2000VAB (vibra alert battery)
Design and specifications are subject to change without prior notice.
This appliance conforms with EEC Directive 87/308/EEC regarding interference suppression.
PORTABLE DIGITAL CELLULAR TELEPHONE
WITH ACCESSORIES
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Operation
Function
Rotate
Scrolls through menu options.
Press
(click)
Selects (highlights) an option in the display.
Accepts an entry made by alphanumeric keys.
Press and hold
Dials the phone number selected.
Tip
The send key (14) performs the same function as pressing or pressing and holding the jog dial.
MENU
The menu key
(15)
The menu key is context-sensitive and leads you to a menu containing options approprioate for the current
situation. In idle mode, press the menu key to activate the main menu. The main menu offers options to change
your phone settings and set up different features which will be described in the following chapters. Press the
menu key during a phone call to activate menu options which offer dedicated, call-related features (e.g. call
hold). Press the menu key while in the phone book to activate a dedicated phone book menu for different phone
book options (e.g. editing or deleting entries).
Main Menu
Dialogue
Barbara M.
New Entry
Edit Entry
Divert
1
2
3
Mic. Off
Control Use
Ringer
Call Hold
Send DTMF String
Time, Cost
Delete Entry
Main Menu
The pop up switch (17)
Pop up the switch to unlock the keypad and to answer an incoming call. Slide the pop up switch down to lock
the keypad and to terminate a call (see also “Basic operatiom).
i
The service number/speed dial key
(12)
Press the service number key to select a dedicated phone book of service numbers provided by your network
operator/service provider. If the service phone book is unavailable, you can otherwise store up to three speed
dial numbers of your preference as a ersonal “mini” phone book and access these numbers via this dedicated
key (see also “Using the phone book”).
The voice mail key
(11)
Press the voice mail key to automatically dial your voice mail number provided by your network operator/service
provider (i.e. to listen to your messages, etc.) If this number was not programmed by your network
operator/service provider, you can set it up yourself in the messaging menu by selecting the voice mail option
(see also “Menu operations”).
i
The i key (information)
(5)
Press the i key to access additional information about the use of the current menu item or feature when the i
icon appears in the display. Press the i key in the phone book to display information about the available memory
of your phone book.
The menu
Change the service and phone settings using the menu system of your CMD-X2000 (see also “Menu
operations”). Simply press the menu key to select the main menu. Rotate the jog dial to scrolll through the menu
options. Press the jog dial to select the highlighted item.
Press the number key corresponding to the menu option as a short cut to highlight and select that item. For
example, press key number 4 in the main menu to directly access the time, charge menu.
4
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Simply press the exit key (13) once to go one step back in a menu; press and hold the exit key to exit the menu
and return to idle mode. After a lapse of 2 minutes, the CMD-X2000 automatically exits the menu and defaults
to idle mode.
See the following menu tree for easy reference and navigation through the menu system.
Note
Some menu options may be network or subscription dependent. Please contact your network operator/ service
provider for further details.
Divert
If not Reachble
If no Reply
All Calls
If Busy
All Unanswered
Clear All
Time, Charge
Last Call
Total Calls
Auto Display
1 Minute Beep
Charge Rate
Charge Limit
?
Control Use
PIN
PIN2
Network Passw.
Phone Code
Limit Calls Out
Limit Calls In
SIM Lock
?
Phonebook
Barbara M.
Colleen E.
Sonja
T.
Loan Phone
Main Menu
Divert
1
2
3
4
5
6
7
8
9
Control Use
Ringer
Ringer
On/Off
Volume
Tone
Distinct. Tone
Messaging
GSM Service
Time, Charge
Phonebook
Car Use
Setup
Messaging
Voice Mail
Car Use
View Messages
Edit Messages
Create New Msg
Local Area Info
Configure SMS
Auto Answer
Auto Power off
Setup
Language
Key Settings
Any key Answer
Illumination
Own Greeting
Service Tones
Power Save Mode
Master Reset
Phone Status
GSM Service
Network Info
Auto Network
Network List
Incognito
Fax/Data Mode
Call Waiting
5
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SECTION 2
DISASSEMBLY
1. Remove Simcard holder , antenna (no tool needed),
battery cover and battery.
2. Remove 4 screws.
3. The back lower case assy and battery plate can now 4. Remove 4 screws from the upper shielding.
be separated from the upper case.
5. The electronical part (= MMI board with RF/logic unit
as a whole) is held onto the upper case by a claw
on either side. Therefore , in order to release the
upper case from the electronical part , squeeze both
sides of the upper case gently to the outside and at
the same time push the electronical part upward.
6. The upper case can now be taken away , speaker,
earphone microphone and keyboard are now
accessible.
6
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7. To separate the RF/Logic block from the MMI board,
lift the spring slightly using a small flat screwdriver
while pushing it to the right with your finger.
8. When the spring is taken off, the RF/Logic unit can
be lifted. The centre bolt (MMI support)can now also
be taken away. Note that the centre bolt is not
symmetric (comparing both ends). The shorter end
fits into the MMI board.
9. When unsoldering or resoldering the coax cable, be 10. The RF/Logic unit is 1 item, it should never be
very precise and use the exact correct amount of
soldering, not too much, not too little. The RF level
towards the car connector can be affected
drastically by bad solderings.
disassembled. Separate parts are not
available. The IMEI number in the RF/Logic
memory has to be equal to the IMEI number on
the battery plate assy.
7
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SECTION 3
LEVEL 1 TROUBLESHOOTING CHART
Insert
SIM card
Switch on
Does the
telephone
switch on?
Does the
telephone
switch on?
Insert new
battery
No
No
Yes
Yes
Does
the original
SIM card work
on another
set?
Does the
telephone
log on?
No
No SIM probably
defective
Yes
Yes
Is a
call
No
possible?
Yes
Is an
incoming call
possible?
No
Yes
Is the
audio quality
acceptable while
a call is in
No
Level 2/3
repair
progress?
Yes
Level 1
repair
Local level 1 operation
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SECTION 4
PROGRAMMING INSTRUCTIONS
1 Hardware Setup
The software programming setup requires a PC (386 type or higher) and the bootadaptor kit. The boot adaptor
kit consists of bootadaptor, cables and power supply.
• Connect RS232 cable from bootadaptor to com-port of PC (com 1 or com 2)
• Connect power supply (9V) to bootadaptor
• Connect bootadaptor to CMDX2000
2 Software setup
The software is distributed automatically after registration of the bootadaptor. Install the software into a dedicated
directory on the PC. It is ADVISABLE to perform the software programming ONLY starting from DOS, not under
Windows. If starting under windows, there is a slight chance that the windows program, still running on the
background, causes interruptions which might prove to be fatal.
Following files are available :
• swupinst.exe : this program enables you to choose language, to check com-port and to check connection to
the CMDX2000
• swup.ini this file contains language setting and com-port setting (can be changed from swupinst.exe or by
using editor program)
• langgrpX.xbi : each langgrpX.xbi file contains the full software package for a certain language group, when
starting the programming the correct choice of language group has to be made by operator
• swup.exe : start program for software programming, following options are possible :
– swup.exe /i : information on the software version is shown
– swup.exe /h : a small helpfile is shown
– swup.exe langgrpX.xbi : starts the software programming sequence for a language group.
3 Programming instructions :
• Make sure a battery is in the CMDX2000.
• Make sure the bootadaptor is powered.
• Connect CMDX2000 to bootadaptor and check proper connection from bootadaptor to PC.
• Start PC under DOS, or exit windows.
• Start software programming sequence with instruction: swup.exe langgrpX.xbi (X = number of language
group, depending on available language group files).
• The software update will now be performed automatically, no further intervention is needed.
9
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SECTION 5
EXPLODED VIEW
10
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SECTION 6
SPARE PARTS AND ACCESSORIES LIST
Ref. No.
1
Part Number
1-501-941-11
X-3374-024-1
X-3374-025-1
3-018-366-01
3-015-723-01
3-015-724-01
3-015-725-01
1-759-436-21
1-475-287-21
1-572-688-22
8-719-053-07
X-3374-026-1
1-505-702-11
3-015-741-01
1-542-329-11
3-015-718-01
1-779-749-21
1-528-804-11
1-779-751-21
3-015-722-01
3-015-719-01
1-782-532-11
Description
Antenna
2
Case (lower)
Plate, battery assy
Screw torx 2.0 x 6
Screw torx 1.8 x 16
Sim holder
3
4
5
6
7
Cover ringer
Ringer
8
9
Jog dial
10
11
12
13
14
15
16
17
18
19
20
21
22
Switch key lock
Led (sml310mtt86)
Case (upper)
Speaker
Ear piece
Microphone
Key main
I/O connector
Battery
Connector, Sim
Spring, fixed
Support MMI
cable, coaxial
Jigs & tools
9-948-005-89
S-0953-004-0
Bootadaptor (programming jig)
Torx T6 screwdriver
Accessories
1-475-286-11
AC adaptor
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English
Printed in Belgium
1997.10
Published by ETS
Sony Customer Relations & Service Europe
European Technical Support
9-948-423-10
12
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