VCLICK!
Table of contents
Basic Operations
Using the menu
Digital Still Camera
Using the Setup screen
Viewing images on a TV
Using your computer
Printing still images
Troubleshooting
Cyber-shot Handbook
DSC-S950
Before operating the unit, please read this
Handbook thoroughly together with the
“Instruction Manual” and the “Cyber-shot
Step-up Guide”, and retain them for future
reference.
Others
Index
© 2009 Sony Corporation
4-130-979-11(1)
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Table of contents
Exposure – Adjusting the light intensity ............................................................ 8
Color – On the effects of lighting....................................................................... 9
Flash – On using the flash............................................................................... 11
Indicators on the screen..........................................................................14
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Table of contents
Shooting Settings....................................................................................58
Clock Settings......................................................................................... 63
Language Setting....................................................................................64
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Table of contents
Troubleshooting.......................................................................................87
Warning messages..................................................................................97
On the battery pack...............................................................................103
On the battery charger ..........................................................................104
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Basic techniques for better images
Focus
Exposure
Color
Quality
Flash
This section describes the basics so you can
enjoy your camera. It tells you how to use
various camera functions such as the mode
Focusing on a subject successfully
Focus
When you press the shutter button halfway down, the camera adjusts the focus automatically
(Auto Focus). Remember to press the shutter button only halfway down.
Do not fully press
the shutter button
straight away.
Press the shutter
button halfway
down.
Then press the
shutter button fully
down.
AE/AF lock indicator
flashing , lit/beeps
If the image looks blurred even after focusing, it may be because of camera shake. t See
“Hints for preventing blur” on the next page.
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Basic techniques for better images
Hints for preventing blur
The camera moved accidentally when you took the image. This is called “Camera shake”.
On the other hand, if the subject moved when you took the image, it is called “subject
blur”.
Camera shake
Cause
What you can do to reduce the blurring
Your hands or body shake while you hold the
camera and press the shutter button, and the
entire screen is blurred.
• Use a tripod or place the camera on a flat
surface to hold the camera steady.
• Shoot with a 2-second delay self-timer and
stabilize the camera by holding your arms
firmly at your side after pressing the shutter
button.
Subject blur
Cause
What you can do to reduce the blurring
Even though the camera is steady, the subject
moves during the exposure so the subject looks
blurred when the shutter button is pressed.
• Select
dial.
(High Sensitivity) with the mode
• Select a higher ISO sensitivity to make the
shutter speed faster, and press the shutter button
before the subject moves.
Notes
• When the anti-blur function is set to [Auto], you can reduce the camera shake automatically.
However, this is not effective for subject blur.
• Besides, camera shake and subject blur occur frequently under low-light or slow shutter speed
conditions, such as those encountered in
case, shoot with the above tips in mind.
(Twilight) mode or
(Twilight Portrait) mode. In that
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Basic techniques for better images
Adjusting the light intensity
Exposure
You can create various images by adjusting the exposure and the ISO sensitivity. Exposure is
the amount of light that the camera will receive when you release the shutter.
Shutter speed = Length of time the camera receives
light
Exposure:
Aperture = Size of the opening allowing light to pass
through
ISO sensitivity (Recommended Exposure
Index) = Recording sensitivity
Overexposure
= too much light
Whitish image
The exposure is automatically set to the
proper value in the auto adjustment mode.
However, you can adjust it manually using
the functions below.
Correct exposure
Adjusting EV:
Allows you to adjust the exposure
Metering Mode:
Underexposure
= too little light
Darker image
Allows you to change the part of the
subject to be measured to determine the
Adjusting the ISO sensitivity (Recommended Exposure Index)
ISO sensitivity is a speed rating for recording media that incorporates an image sensor that
receives light. Even when the exposure is the same, images differ depending on the ISO
sensitivity.
High ISO sensitivity
Records a bright image even in dark locations while increasing shutter speed to
reduce blur.
However, the image tends to become noisy.
Low ISO sensitivity
Records a smoother image.
However, when the exposure is insufficient, the image may become darker.
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Basic techniques for better images
On the effects of lighting
Color
The apparent color of the subject is affected by the lighting conditions.
Example: The color of an image affected by light sources
Weather/lighting
Daylight
Cloudy
Bluish
Fluorescent
Incandescent
Reddish
Characteristics of
light
White (standard)
Green-tinged
The color tones are adjusted automatically in the auto adjustment mode.
However, you can adjust color tones manually with [White Balance] (page 44).
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Basic techniques for better images
On “image quality” and “image size”
Quality
A digital image is made up of a collection of small dots called pixels.
If it contains a large number of pixels, the picture becomes large, it takes up more memory,
and the image is displayed in fine detail. “Image size” is shown by the number of pixels.
Although you cannot see the differences on the screen of the camera, the fine detail and data
processing time differ when the image is printed or displayed on a computer screen.
Description of the pixels and the image size
1 Image size: 10M
3648 pixels × 2736 pixels = 9,980,928 pixels
2 Image size: VGA(E-Mail)
640 pixels × 480 pixels = 307,200 pixels
Pixels
Selecting the image size for use (page 25)
Pixel
Many pixels (Fine
Example: Printing in
image quality and
up to A3+ size
large file size)
Few pixels (Rough
Example: An attached
image quality but
image to be sent by
small file size)
e-mail
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Basic techniques for better images
On using the flash
Flash
The eyes of the subject may come out red, or fuzzy white circular spots may appear when
using the flash. These phenomena can be reduced by taking the following steps.
The “Red-eye phenomenon”
Pupils become dilated in dark environments. Flash light is reflected off the blood vessels at the
back of the eye (retina), causing the “red-eye” phenomenon.
Camera
Eye
Retina
How can the “Red-eye phenomenon” be reduced?
• Select
• When the eyes of the subject turn out red, correct the image with [Retouch] on the viewing menu
(page 50) or with the supplied software “PMB”.
The “White circular spots”
This is caused by particles (dust, pollen, etc.) floating close to the lens. When they are
accentuated by the camera’s flash, they appear as white circular spots.
Camera
Subject
Particles (dust, pollen,
etc.) in the air
How can the “White circular spots” be reduced?
• Light the room and shoot the subject without a flash.
• Select
(High Sensitivity) with the mode dial*. (The flash is turned off automatically.)
* Even though the mode dial is set to
(High Sensitivity), the shutter speed might be slower under low-
light conditions, or in a dark place. In that case, use a tripod or hold your arms firmly at your side after
pressing the shutter button.
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Identifying parts
See the pages in parentheses for details of
operation.
1
5
6
1
5
6
7
8
2
3
7
8
2
3
9
q;
4
qa
4
Bottom
qs
qd
C Microphone
D Lens
E ON/OFF (power) button
F ON/OFF (power) lamp
G Speaker
qf
qh qg
A For shooting: Zoom (W/T) button
For viewing:
(Playback zoom)
D
(Playback) button (30)
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Identifying parts
E DC IN jack
N “Memory Stick Duo” media slot
O Batteries insertion slot
P Access lamp
When using an AC-LS5K AC Adaptor
(sold separately)
v mark (back)
1 To DC IN jack
2 To wall outlet
• You cannot charge the battery pack by
connecting the camera to the AC-LS5K AC
Adaptor. Use the battery charger (supplied)
to charge the battery pack.
F Jack cover
G
(USB) · A/V OUT terminal (side)
I Hook for strap
J Control button
Menu off: DISP/
/
/
K For shooting:
(25)
(Image Size) button
For viewing:
L Tripod receptacle
• Use a tripod with a screw less than 5.5 mm
(7/32 inch) long. Otherwise, you cannot
firmly secure the camera, and damage to the
camera may occur.
M Battery/“Memory Stick Duo” media
cover
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Indicators on the screen
Each time you press v (DISP) on the
control button, the display changes
See the pages in parentheses for details of
operation.
A
Display
Indication
Battery remaining
Low battery warning (97)
Image size (25)
When shooting still images
Scene Selection (26)
Mode dial (20)
White balance (44)
Burst mode (39)
Metering mode (41)
Face detection (38)
SteadyShot (37)
• The indicators are limited in Easy Shooting
mode.
Vibration warning
When shooting movies
• Indicates vibration may
prevent you from shooting
clear images due to
insufficient lighting. Even if
the vibration warning
appears, you can still shoot
images. However, we
recommend that you set the
anti-blur function to [Auto],
using the flash for better
lighting or using a tripod or
other means to stabilize the
Color mode (47)
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Indicators on the screen
B
D
Display
Indication
Display
Indication
z
AE/AF lock (21)
Self-timer (24)
REC
Standby
Recording a movie/Standby
a movie
Spot metering cross hair
AF range finder frame (42)
ISO400
125
ISO number (40)
Shutter speed
F3.5
Aperture value
+2.0EV
0:12
Recording time
(minutes : seconds)
Histogram (18)
AF range finder frame
indicator (42)
1.0 m
Focus preset distance (42)
Macro (23)
C
Display
Indication
Recording folder (60)
• This does not appear when
using internal memory.
12
Number of recordable
images
Recording Media
(“Memory Stick Duo”
media, Internal memory)
00:00:15
Recordable time
(hours : minutes : seconds)
Red-eye reduction (46)
Flash mode (23)
Flash charging
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Indicators on the screen
A
When playing back still images
Display
Indication
Battery remaining
Low battery warning (97)
Image size (25)
PictBridge connecting (83)
Protect (52)
Print order (DPOF) mark
When playing back movies
Zoom scaling (30)
VOL.
PictBridge connecting (84)
• Do not disconnect the
dedicated USB cable while
the mark is displayed.
B
Display
Indication
N
Playback (30)
Playback bar
Counter
00:00:12
101-0012
Folder-file number (54)
Recorded date/time of the
playback image
2009 1 1
9:30 AM
z STOP
z PLAY
Function guide for playing
image
Selecting images
BACK/
NEXT
V VOLUME
Adjusting volume
Histogram (18)
•
appears when
histogram display is
disabled.
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Indicators on the screen
C
Display
Indication
Playback folder (54)
• This does not appear when
using internal memory.
8/8 12/12
Image number/Number of
images recorded in selected
folder
Playback Media
(“Memory Stick Duo”
media, Internal memory)
Changing folder (54)
• This does not appear when
using internal memory.
Metering mode (41)
Flash
White balance (44)
ISO400
+2.0EV
500
ISO number (40)
Shutter speed
F3.5
Aperture value
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Changing the screen display
• If you view images in bright outside light, adjust
v DISP (Screen
display) button
the brightness of the LCD backlight up.
However, the battery power may decrease faster
under such condition.
• The histogram does not appear in the following
situations:
While shooting
– When the menu is displayed.
– When recording movies.
During playback
– When the menu is displayed.
– In index mode.
Each time you press v (DISP) on the
control button, the display changes as
follows:
– When you are using playback zoom.
– When you are rotating still images.
– During playback of movies.
• A large difference in the histogram displayed
during shooting and playback may occur when:
– The flash strobes.
– The shutter speed is slow or fast.
• The histogram may not appear for images
recorded using other cameras.
Indicators on
Indicators on*
Histogram on*
z Adjusting EV (Exposure Value) by
displaying a histogram
A
B
Dark
Bright
During playback,
the image
A histogram is a graph showing the
brightness of an image. Press v (DISP) on
the control button repeatedly to display the
histogram on the screen. The graph display
indicates a bright image when skewed to the
right side, and a dark image when skewed
to the left side.
information is
displayed.
Histogram display
Indicators off*
A Number of pixels
B Brightness
• The histogram also appears when playing back a
single image, but you cannot adjust the
exposure.
* The brightness of the LCD Backlight up
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Using the internal memory
The camera has approximately 12 MB of internal memory. This memory is not removable.
Even when there is no “Memory Stick Duo” media inserted in the camera, you can record
images using this internal memory.
When “Memory Stick Duo” media is inserted
[Recording]: Images are recorded on the “Memory Stick
Duo” media.
[Playback]: Images on the “Memory Stick Duo” media
are played back.
[Menu, Setup, etc.]: Various functions can be performed
on images on the “Memory Stick Duo” media.
B
When there is no “Memory Stick Duo” media
inserted
[Recording]: Images are recorded using the internal
memory.
B Internal
[Playback]: Images stored in the internal memory are
played back.
memory
[Menu, Setup, etc.]: Various functions can be performed
on images in the internal memory.
On image data stored in the internal memory
We recommend that you copy (back up) data without error using one of the following
methods.
To copy (back up) data on “Memory Stick Duo” media
Prepare “Memory Stick Duo” media with sufficient free capacity, then perform the procedure
explained in [Copy] (page 61).
To copy (back up) data on a hard disk of your computer
in the camera.
• You cannot copy image data on “Memory Stick Duo” media to the internal memory.
• By connecting the camera and a computer with a dedicated USB cable, you can copy data stored in the
internal memory to a computer. However you cannot copy data on a computer to the internal memory.
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Basic Operations
Using the mode dial
Set the mode dial to the desired function.
Mode dial
:
Auto Adjustment mode
:
Easy Shooting mode
Allows you to shoot still images using the minimum necessary functions with
:
Program Auto mode*
Allows you to shoot with the exposure adjusted automatically (both the shutter
speed and the aperture value).
:
Movie Mode
SCN:
:
Scene Selection mode
Allows you to shoot with preset settings according to the scene.
You can select
,
,
,
,
,
in the menu when the mode dial is set
High Sensitivity mode
* You can select various settings using the menu. (For details on the functions available t page 35)
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Shooting images (Auto Adjustment mode)
Macro button
DISP button
Flash button
Shutter button
Zoom (W/T) button
Mode dial
Self-timer button
z button
v/V/b/B button
(Image Size)
button
Control button
1
2
Select the desired function from the mode dial.
When shooting still images (Auto Adjustment mode): Select
.
When shooting movies: Select
.
Hold the camera, with your elbows pressed against your body to steady it.
Position the subject
in the center of the
focus frame.
3
Shoot with the shutter button.
When shooting still images:
1Press and hold the shutter button halfway down to focus.
The z (AE/AF lock) indicator (green) flashes, a beep sounds, the indicator stops flashing and
remains lit.
AE/AF lock indicator
2Press the shutter button fully down.
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Shooting images (Auto Adjustment mode)
When shooting movies:
Press the shutter button fully down.
To stop recording, press the shutter button fully down again.
If you shoot a still image of a subject that is difficult to focus on
• The shortest shooting distance is approximately 5 cm (2 inches) (W)/50 cm (1 feet 7 3/4 inches) (T)
(from the front of the lens).
• When the camera cannot focus on the subject automatically, the AE/AF lock indicator changes to flash
slowly and the beep does not sound. In addition, the AF range finder frame disappears. Recompose the
shot and focus again.
Focusing may be difficult in the following situations:
– It is dark and the subject is distant.
– The contrast between the subject and the background is poor.
– The subject is seen through glass.
– The subject is moving quickly.
– There is reflective light or shiny surfaces.
– The subject is backlit or there is a flashing light.
Shooting in Easy Shooting mode
Set the mode dial to
.
The text size increases and indicators become easier to see.
The camera shoots images with the optimum settings, so the only settings that you can change
W/T Using the zoom
Press T to zoom, press W to undo the zoom.
• When the zoom scale exceeds 4×, the camera uses the Digital Zoom function.
For details on the [Digital Zoom] settings and the image quality, see page 58.
• You cannot change the zoom scale while shooting a movie.
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Shooting images (Auto Adjustment mode)
Flash (Selecting a flash mode for still images)
Press B ( ) on the control button repeatedly until the desired mode is selected.
(No indicator): Flash Auto
Flashes when there is insufficient light or backlight (default setting).
: Flash forced on
: Slow synchro (Flash forced on)
The shutter speed is slow in a dark place to clearly shoot the background that is out of flash light.
: Flash forced off
• The flash strobes twice. The first flash adjusts the light quantity.
• While charging the flash,
is displayed.
Macro (Shooting close-up)
Press b ( ) on the control button repeatedly until the desired mode is selected.
(No indicator): Auto
The camera adjusts the focus automatically from distant subjects to close-up.
Normally, put the camera in this mode.
: Macro
The camera adjusts the focus with priority on close-up subjects.
Set Macro On when shooting close subjects.
• The Auto Focus speed drops when you shoot images in the Macro.
• Setting the zoom all the way to the W side is recommended.
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Shooting images (Auto Adjustment mode)
Using the self-timer
Press V ( ) on the control button repeatedly until the desired mode is selected.
(No indicator): Not using the self-timer
: Setting the 10-second delay self-timer
: Setting the 2-second delay self-timer
When you press the shutter button, the self-timer lamp flashes and a beep sounds until the
shutter operates.
Self-timer lamp
To cancel, press V ( ) again.
• Use the 2-second delay self-timer to prevent blur of an image. The shutter is released 2 seconds after you
press the shutter button, which reduces camera shake when the shutter button is pressed.
• In Easy Shooting mode, you can select only
(10 sec) or
(Off).
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Shooting images (Auto Adjustment mode)
To change the still image size
Press
(Image Size), and then press b/B to select the size.
The default setting is marked with
.
For still images
Image size
Usage guidelines
No. of images
Printing
Fine
10M (3648×2736)
For prints up to A3+(13×19")
Less
3:2 (8M)*1
Shoot in 3:2 aspect ratio
(3648×2432)
5M (2592×1944)
3M (2048×1536)
VGA (640×480)
For prints up to A4(8×10")
For prints up to 10×15 cm
(4×6") or 13×18 cm(5×7")
Shoot at small image size
for e-mail attachments
Rough
Fine
More
Less
16:9 (7M)*2
(3648×2056)
For viewing on HDTVs and
printing up to A4(8×10")
16:9 (2M)*2
(1920×1080)
For viewing on HDTVs
More
Rough
*1) Images are recorded in 3:2 aspect ratio, same as photograph printing paper or postcards, etc.
For movie
The image size of a movie is fixed to 320 × 240.
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Shooting still images (Scene Selection mode)
Shutter button
Mode dial
MENU button
1
2
Select
with the mode dial.
Press the MENU button, and select from
the control button (page 36).
/
/
/
/
/
with v/V/b/B on
3
Shoot with the shutter button.
• For details on modes, see the next page.
To cancel the Scene Selection
Set the mode dial to anything other than the
.
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Shooting still images (Scene Selection mode)
Scene Selection modes
The following modes are preset to match the scene conditions.
Twilight*
Soft Snap
Allows you to shoot night scenes
at far distance without losing the
dark atmosphere of the
Allows you to shoot skin colors in
brighter and warmer tones for
more beautiful pictures. In
addition, the soft focus effect
creates a gentle atmosphere for
portraits of people, flowers, etc.
surroundings.
Beach
When shooting seaside or lakeside
scenes, the blue of the water is
clearly recorded.
Landscape
Focuses only on a distant subject
to shoot landscapes, etc.
Snow
When shooting snowy scenes or
other places where the whole
screen appears white, use this
mode to prevent sunken colors
and record clear images.
Twilight Portrait*
Allows you to shoot sharp images
of people with the night view in
the background without
compromising the atmosphere.
* When you shoot images using
(Twilight Portrait) or
(Twilight) mode, the shutter speed becomes
slower, and blurring is occur frequently, so use of a tripod is recommended.
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Shooting still images (Scene Selection mode)
Functions you can use in Scene Selection
For shooting an image appropriately according to the scene condition, a combination of
functions is determined by the camera. Some functions are not available, depending on the
Scene Selection mode.
(
: you can select the desired setting)
Macro
—
Flash
Face Detection
Burst
Red Eye Reduction
—
—
/
—
—
—
—
—
/
/
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Shooting still images (High Sensitivity mode)
Shutter button
Mode dial
1
2
Select
with the mode dial.
Shoot with the shutter button.
High Sensitivity mode
Allows you to shoot images without a flash under low light conditions, reducing blur.
• The flash is set to
(Flash forced off).
To cancel the High Sensitivity
Set the mode dial to anything other than
.
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Viewing images
v/V/b/B button
(Index) button
(Playback zoom) button
MENU button
z button
(Delete) button
Control button
(Playback) button
1
2
Press the
(Playback) button.
(Playback) button when the camera is powered off, the camera is turned on
• If you press the
automatically and set to playback mode. To switch to the shooting mode, press the
button again.
(Playback)
Select an image with b/B on the control button.
Movie:
Press z to play back a movie. (Press z again to stop playback.)
Press B to fast forward, b to rewind. (Press z to return to normal playback.)
Press V to display the volume control screen, then press b/B to adjust the volume.
To view an enlarged image (playback zoom)
Press
(T) while displaying a still image. To undo the zoom, press W.
Adjust the portion with v/V/b/B.
To cancel the playback zoom, press z.
Shows the displayed area of the whole image.
In this case, the center is enlarged.
• To store enlarged images, see [Trimming] (page 50).
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Viewing images
To view an index screen
Press
(Index) to display the index screen while a still image is displayed.
Select an image with v/V/b/B.
To return to the single image screen, press z.
• Each time you press
(Index), the number of images on the index screen increases.
• When using “Memory Stick Duo” media, you can select the desired date/folder with v/V
after selecting the bar with b.
Bar
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Deleting images
v/V/b/B button
(Index) button
MENU button
z button
(Delete) button
Control button
(Playback) button
1
2
3
Press the
Press the
(Playback) button.
(Delete) button while displaying in single-image or index mode.
Select the desired deletion method with b/B from among [This Image],
[Multiple Images] and [All In This Folder], then press z.
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Deleting images
When you select [This Image]
You can delete the selected image.
Select [OK] with v, then press z.
When you select [Multiple Images]
You can select and delete multiple images simultaneously.
1 Select the images you want to delete, then press z.
The
mark is checked in the check box of the image.
Single Image
Index Display
2 Press the MENU button.
3 Select [OK] with v, then press z.
• To delete all the images of a folder, select [Multiple Images] on the index screen, select the
bar with b and place a
mark in the check box.
When you select [All In This Folder]
You can delete all the images of the selected folder.
Select [OK] with v, then press z.
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Using the menu
Using menu items
v/V/b/B button
MENU button
z button
Control button
(Playback) button
1
Press the MENU button to display the menu.
• The menu will be displayed only during shooting and playback mode.
• Different items will become visible depending on the selected mode.
2
3
Select a desired menu item with v/V on the control button.
• If the desired item is hidden, keep pressing v/V until the item appears on the screen.
Select a setting with b/B.
• If the desired setting is hidden, keep pressing b/B until the setting appears on the screen.
• Select an item in playback mode, and press z.
4
Press the MENU button to turn off the menu.
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Menu items
The available menu items vary depending on the mode setting (shooting/viewing), and the
mode dial position in the shooting mode. Only the available items are displayed on the screen.
(
: available)
Mode dial position:
Shooting menu (page 36)
Scene Selection
Image Size
Flash
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
SteadyShot
Face Detection
REC Mode
EV
—
—
—
—
—
—
—
—
—
—
—
—
*
*
—
ISO
—
—
—
—
—
—
—
—
—
—
—
Metering Mode
Focus
—
—
—
—
White Balance
Flash Level
—
—
—
—
—
*
Red Eye Reduction
Color Mode
(Setup)
—
—
Viewing menu (page 48)
(Slideshow)
(Multi-Purpose Resize)
(Retouch)
(Protect)
(Print)
(Rotate)
(Setup)
(Select Folder)
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Shooting menu
The functions in shooting mode using MENU are described below.
The selectable mode is displayed in white.
Modes selected from the menu screen
when the mode dial is set to
Unavailable
The default settings are marked with
.
Scene Selection: Selecting the Scene Selection
Selects the Scene Selection in the menu.
You can shoot images with the settings pre-adjusted to match various scene conditions
Image Size: Selecting the Image Size
Selects the still image size for Easy Shooting mode.
Large
Small
Shoots images in [10M] size.
Shoots images in [3M] size.
Flash: Flash setting
Selects the flash setting in Easy Shooting mode.
Flash strobes when there is insufficient light or backlight.
Does not use the flash.
Auto
Off
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Shooting menu
SteadyShot: Selecting the anti-blur mode
Selects the anti-blur mode.
Activates the anti-blur function automatically when shooting
conditions are likely to cause camera shake.
(Auto)
You can stabilize images even when zooming up a far subject.
Does not use anti-blur mode.
(Off)
• In Easy Shooting mode, [SteadyShot] is set to [Off].
• The anti-blur function may not work properly in the following cases.
– When camera shake is too strong.
– When the shutter speed is slow, for example, shooting night scenes.
• Time is required for image processing.
• When shooting with a flash, the anti-blur function does not work.
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Shooting menu
Face Detection: Detecting the face of subject
Selects whether to use the Face Detection function or not.
Detects the faces of your subjects and adjusts the focus, flash, exposure, white balance and
red-eye reduction settings automatically.
Does not use Face Detection function.
The camera selects a face to focus on automatically.
Face Detection mark
(Off)
(Auto)
Face Detection frame (Orange)
Face Detection frame (White)
• The Face Detection function does not work when using the digital zoom.
• When the Scene Selection mode is set to
(Soft Snap) mode, the Face Detection function is activated.
• Although [Face Detection] is fixed to [Auto] when Easy Shooting mode is selected, no face detection
frames are displayed.
• Up to 8 faces of your subjects can be detected. However, only up to 4 faces of your subjects can be
detected when
(Soft Snap) mode is selected in the Scene Selection mode.
• When the camera detects more than one subject, the camera will judge which is the main subject and set
focus by priority. The Face Detection frame for the main subject will turn orange.
• The frame for which the focus is set will turn green by pressing the shutter button halfway down.
• Faces may not be detected correctly when:
– It is too dark or too bright.
– Faces are partially hidden by sunglasses, masks, hats, etc.
– The subjects are not facing the camera.
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Shooting menu
REC Mode: Selecting the continuous shooting method
Selects whether the camera performs continuous shooting or not when you press the shutter button.
Does not shoot continuously.
(Normal)
(Burst)
Records 100 images in succession when you press and hold
down the shutter button.
• The flash is set to
(Flash forced off).
On the Burst
• When recording with the self timer, a series of a maximum of five images is recorded.
• When the battery level is low, or when the internal memory or “Memory Stick Duo” media is full, the
Burst stops.
• The focus, white balance, and exposure are adjusted for the first image, and these settings are also used for
the other images.
EV: Adjusting the light intensity
Manually adjusts the exposure.
Toward –
–2.0EV
Toward +
Toward –: Darkens an image.
0EV
The exposure is determined automatically by the camera.
Toward +: Brightens an image.
+2.0EV
• For details on the exposure, see page 8.
• The compensation value can be set in 1/3EV increments.
• If you shoot a subject in extremely bright or dark conditions, or when you use the flash, the exposure
adjustment may not be effective.
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Shooting menu
ISO: Selecting a luminous sensitivity
Selects the ISO sensitivity.
Low ISO sensitivity
High ISO sensitivity
You can reduce image blurring in dark locations or moving
subjects by increasing ISO sensitivity (select a larger
number). However, images tend to become noisier as the ISO
sensitivity number increases. Select an ISO sensitivity
number according to shooting conditions.
(Auto)
• For details on the ISO sensitivity, see page 8.
• You can select only from [ISO AUTO], [ISO 100] to [ISO 400] when set to Burst.
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Shooting menu
Metering Mode: Selecting the Metering mode
Selects the metering mode that sets which part of the subject to measure to determine the
exposure.
Divides into multiple regions and measures each region. The
camera determines a well-balanced exposure (Multi-pattern
metering).
(Multi)
(Center)
Measures the center of the image, and determines the
exposure based on the brightness of the subject there (Center-
weighted metering).
Measures only a part of the subject (Spot metering).
• This function is useful when the subject is backlit or when there
is strong contrast between the subject and the background.
(Spot)
(Only for still image)
Spot metering cross hairs
Positions on the subject
• For details on the exposure, see page 8.
• When using spot metering or center-weighted metering, setting [Focus] to [Center AF] is recommended to
• You can select the metering mode only when [Face Detection] is set to [Off].
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Shooting menu
Focus: Changing the Focus method
You can change the focus method. Use the menu when it is difficult to get the proper focus in
auto focus mode.
Focuses on a subject in all ranges of the finder frame
automatically.
(Multi AF)
• This mode is useful when the subject is not in the center of the
frame.
AF range finder frame
(Only for still image)
AF range finder frame
indicator
Focuses on a subject in the center of the finder frame
automatically.
(Center AF)
• Using the AF lock function together, you can compose the
image the way you want.
AF range finder frame
AF range finder frame
indicator
Automatically focuses quickly on the area around a
previously set distance (Focus preset).
• Focuses on a subject in all ranges of the finder frame in Focus
preset mode.
• This mode is useful when repeatedly shooting a subject at the
same distance.
0.5 m
1.0 m
3.0 m
7.0 m
• This mode is useful when it is difficult to get sharp focus with
automatic focusing, such as when shooting a subject through a
net or window.
(unlimited distance)
• AF stands for Auto Focus.
• When you use Digital Zoom, the AF range finder frame is disabled and appears in a dotted line. In this
case, the camera works to focus on the subjects at the center of the screen.
• You can change the focus method only when [Face Detection] is set to [Off].
• You can select only [Multi AF] when shooting movies.
• The Focus preset distance setting contains some errors, and this error increases when the zoom is set to the
T side or the lens is tilted upward or downward.
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Shooting menu
z If the subject is out of focus
When shooting with the subject at the edge of the frame (or the screen) or when using [Center AF], the
camera may not focus on a subject at the edge of the frame.
In such cases, do as follows:
1 Recompose the shot so that the subject is centered in the AF range finder, and press the shutter
button halfway down to focus on the subject (AF lock).
AF range finder frame
AE/AF lock indicator
As long as you do not press the shutter button fully down, you can retry the procedure as many
times as you want.
2 When the AE/AF lock indicator stops flashing and remains on, return to the fully composed shot,
and press the shutter button fully down.
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Shooting menu
White Balance: Adjusting the color tones
Adjusts color tones according to the surrounding light conditions. Use this function if image
color appears unnatural.
Adjusts the White Balance automatically.
(Auto)
(Daylight)
Adjusts for conditions outside under a clear sky, at sundown,
night scenes, the presence of neon signs or fireworks.
Adjusts for a cloudy sky or a shady location.
(Cloudy)
(Fluorescent Light 1)/
(Fluorescent Light 2)/
(Fluorescent Light 3)
[Fluorescent Light 1]: Adjusts for white fluorescent lighting.
[Fluorescent Light 2]: Adjusts for natural white fluorescent
lighting.
[Fluorescent Light 3]: Adjusts for day white fluorescent
lighting.
Adjusts for places under an incandescent lamp, or under
bright lighting, such as in a photo studio.
n (Incandescent)
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Shooting menu
Adjusts for the flash conditions.
(Flash)
• You cannot select this item when shooting movies or when
(High Sensitivity) is selected with the mode dial.
• For details on the white balance, see page 9.
• Under fluorescent lights that flicker, the white balance function may not work correctly even though you
select [Fluorescent Light 1], [Fluorescent Light 2] or [Fluorescent Light 3].
• When shooting with a flash in other than [Flash] mode, [White Balance] is set to [Auto].
Flash Level: Adjusting the amount of flash light
Adjusts the amount of flash light.
Makes the flash level lower.
Makes the flash level higher.
(–)
(Normal)
(+)
• If the subject is too bright or dark, this adjustment may have no effect.
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Shooting menu
Red Eye Reduction: Setting the Red Eye Reduction function
The flash strobes two or more times before
shooting to reduce the red-eye phenomenon when
using the flash.
When the Face Detection function is activated, the flash
strobes automatically to reduce the red-eye phenomenon.
(Auto)
(On)
(Off)
The flash always strobes to reduce the red-eye phenomenon.
Does not use Red Eye Reduction.
• To avoid blurring of images, hold the camera firmly until the shutter is released. It usually takes a second
after you press the shutter button. Be also sure not to allow the subject to move during this period.
• Red-eye reduction may not produce the desired effects. It depends on individual differences and
conditions, such as distance to the subject, or if the subject looked away from the pre-strobe. In such a
• When the Face Detection function is not used, the flash will not strobe to reduce red-eye phenomenon
even when [Auto] is selected.
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Shooting menu
Color Mode: Changing the vividness of the image or adding special effects
You can change the brightness of the image, accompanied by effects.
Sets the image to standard color.
Sets the image to sepia color.
Sets the image to black and white.
(Normal)
(Sepia)
(B & W)
(Setup): Changing Setup items
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Viewing menu
The default settings are marked with
.
(Slideshow): Playing back a series of images
Plays back recorded images in order (Slideshow).
Image
This setting is fixed to [Folder] if “Memory Stick Duo” media (sold separately) is not inserted.
Plays back all the still images in order.
All
Plays back the still images in the selected folder.
Folder
Effects
Simple
A simple slideshow switching still images at a preset interval
• The playback interval is adjustable. This effect allows you to
enjoy your images at your own set pace.
A basic slideshow suitable for a wide range of scenes
Basic
Other Settings
Interval
1 sec
Sets the display interval of images for a [Simple] slideshow.
3 sec
5 sec
10 sec
Auto
The interval is set to suit [Basic] slideshow.
Plays back images in a continuous loop.
Repeat
On
Off
After all the images have been played back, the slideshow
ends.
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Viewing menu
See the following procedure.
Cancels the slideshow.
Start
Exit
1 Select [Image], [Effects], [Interval] and [Repeat] with v/V/b/B on the control button.
2 Select [Start] with v, then press z.
The slideshow starts.
To end the slideshow
Press z.
• You cannot pause the slideshow.
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Viewing menu
(Retouch): Retouching still images
Adds effects or makes corrections to a recorded image and records it as a new file. The
original image is retained.
To retouch the still images
1 Select the images you want to retouch while displaying in single-image.
2 Press the MENU button.
3 Select [Retouch] with v/V on the control button, then press z after selecting the desired mode
with b/B.
4 Retouch the images following the instructions for each retouching mode below.
Playback zoom is performed on the image and part of the image is
cropped.
(Trimming)
1 Press W/T to zoom in on the trimming range.
2 Set the point with v/V/b/B, then press the MENU button.
3 Select [Image Size] with v/V, then press z.
Select an image size to record with v/V, then press z again.
4 Select [OK] with v/V, then press z.
• The image size that you can trim may vary depending on the image.
• The quality of trimmed images may deteriorate.
(Red Eye Correction)
Corrects the red-eye phenomenon caused by flash.
Select [OK] with v/V, then press z.
• You may not be able to correct the red-eye phenomenon depending
on the image.
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Viewing menu
(Multi-Purpose Resize): Changing the image size according to usage
You can change the aspect ratio and size of the shooting images, then record them as the new
files.
You can convert images to the 16:9 aspect ratio for high definition viewing and to the VGA
size for blog or e-mail attachments.
(HDTV)
Changes the aspect ratio from 4:3/3:2 to 16:9 and saves as 2M
size.
Changes the aspect ratio from 16:9/3:2 to 4:3 and saves as VGA
size.
(Blog/E-mail)
1 Select the images you want to retouch while displaying in single-image.
2 Press the MENU button.
3 Select the [Multi-Purpose Resize] with v/V on the control button, then press z after selecting
the desired size of the image with b/B.
4 Press W/T to zoom in from the area you want to trim.
5 Set the point with v/V/b/B, then press the MENU button.
6 Select [OK] with v, then press z.
• You cannot resize movies.
• You cannot resize the images from VGA to [HDTV].
• Enlarging the image and multi resizing can reduce the image quality.
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Viewing menu
(Protect): Preventing accidental erasure
Protects images against accidental erasure. The
image.
(Protect) indicator appears on a protected
(This Image)
Protects/unlocks the currently selected image.
• This item appears only in single-image mode.
Selects and protects/unlocks multiple images.
(Multiple Images)
To protect an image
1 Select the images you want to protect while displaying images in single-image mode.
2 Press the MENU button.
3 Select [Protect] with v/V on the control button, [This Image] with b/B, and then press z.
To select and protect images
1 Press the MENU button while displaying images in single-image mode or in index mode.
2 Select [Protect] with v/V, and select [Multiple Images] with b/B, then press z.
In single-image mode:
3 Select the image you want to protect with b/B, then press z.
The
is attached to the selected image.
4 Press b/B to display other images you want to protect, then press z.
5 Press the MENU button.
6 Select [OK] with v, then press z.
In index mode:
3 Select the image you want to protect with v/V/b/B, then press z.
The
is attached to the selected image.
4 To protect other images, repeat step 3.
To select all the images of a date/folder/favorites, select the bar with b, then press z.
5 Press the MENU button.
6 Select [OK] with v, then press z.
• Note that the formatting erases all the data stored on the recording media, even if the images are protected,
and these images cannot be restored.
• It may take some time to protect an image.
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Viewing menu
To cancel the protection
Select the image for which you want to cancel protection, and unlock it by taking the same
steps as in “To select and protect images”.
The
(Protect) indicator disappears.
: Adding a Print order mark
Adds a print order mark (
) to the image you want to print.
(Print): Printing images using a printer
Printing images shot with the camera.
(Rotate): Rotating a still image
Rotates a still image.
1 Display the image to be rotated.
2 Press the MENU button to display the menu.
3 Select [Rotate] with v/V on the control button, then press z.
4 Select [
], then rotate the image with b/B.
5 Select [OK] with v/V, then press z.
• You cannot rotate protected images or movies.
• You may not be able to rotate images shot with other cameras.
• When viewing images on a computer, the image rotation information may not be reflected depending on
the software.
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Viewing menu
(Select Folder): Selecting the folder for viewing images
Selects the folder containing the image you want to play back.
1 Select the desired folder with b/B on the control button.
2 Select [OK] with v, then press z.
To cancel selecting the folder
Select [Exit] in step 2, then press z.
z On the folders
The camera stores images in a specified folder of “Memory Stick Duo” media. You can change the folder or
create a new one.
• When multiple folders are created in the “Memory Stick Duo” media and the first or last image in the
folder is displayed, the following indicators appear.
: Moves to the previous folder.
: Moves to the next folder.
: Moves to either the previous or next folders.
(Setup): Changing Setup items
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Using the Setup screen
Using Setup items
You can change the default settings using the Setup screen.
v/V/b/B button
Mode dial
MENU button
z button
Control button
1
2
Press the MENU button to display the MENU screen.
After pressing V on the control button, go to the
(Setup) setting, then
press z.
3
4
Press v/V/b/B on the control button to select the item you want to set.
Press z to enter the setting.
To turn off the
To return to the menu from the
• Press the shutter button halfway down to close the
(Setup) screen, press the MENU button.
(Setup) screen, press b on the control button repeatedly.
(Setup) screen and return to the shooting mode.
To cancel the
(Setup) setting
Select [Cancel] if it appears, then press z on the control button. If it does not appear, select
the previous setting again.
• This setting is maintained even when the power is turned off.
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Main Settings
— Main Settings 1
The default settings are marked with
.
Beep
Selects the sound produced when you operate the camera.
Turns on the shutter sound when you press the shutter button.
Shutter
On
Turns on the beep/shutter sound when you press the control/
shutter button.
Off
Turns off the beep/shutter sound.
Function Guide
When you operate the camera, the function guide appears.
Displays the function guide.
On
Off
Does not display the function guide.
Initialize
Initializes the setting to the default setting. Even if you execute this function, the images
stored in the internal memory are retained.
1 Select [Initialize] with v/V on the control button, then press z.
The message “Reset to default settings” appears.
2 Select [OK] with v, then press z.
The settings are reset to the default setting.
To cancel initializing
Select [Cancel] in step 2, then press z.
• Be sure not to power off the camera while initializing.
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Main Settings
— Main Settings 2
The default settings are marked with
.
USB Connect
Selects the USB mode when connecting the camera to a computer or a PictBridge compliant
printer using the dedicated USB cable.
PictBridge
Connects the camera to a PictBridge compliant printer
(page 82). When you connect the camera to a computer, the
copy wizard starts automatically, and the images in the
recording folder on the camera are copied to the computer.
(with Windows Vista/XP, Mac OS X)
Establishes a Mass Storage connection between the camera
Mass Storage
Video Out
Sets the video signal output according to the TV color system of the connected video
equipment. The TV color systems differ depending on the country and region.
To view images on a TV screen, check the TV color system of the country or region of use
NTSC
Sets the video output signal to NTSC mode (e.g., for the
USA, Japan).
Sets the video output signal to PAL mode (e.g., for Europe).
PAL
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Shooting Settings
The default settings are marked with
.
Grid Line
With reference to the grid lines, you can easily set a subject in a horizontal/vertical position.
On
Displays the grid lines.
Does not display the grid lines.
Off
• The grid lines are not recorded.
Digital Zoom
Selects the digital zoom mode. The camera enlarges the image using optical zoom (up to 4×).
When the zoom scale exceeds 4×, the camera uses either smart or precision digital zoom.
Enlarges the image digitally within the range where the image
will not be distorted, according to the image size.
This is not available when the image size is set to [10M],
[16:9 (7M)] or [3:2].
Smart
(Smart zoom)
(
)
• The total zoom scale of Smart zoom is shown in the following
table.
Precision
Enlarges all image sizes by the total zoom scale of
approximately 8×, including the optical zoom 4×. However,
note that the picture quality deteriorates when the optical
zoom scale is exceeded.
(Precision digital zoom)
(
)
Does not use the digital zoom.
Off
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Shooting Settings
Image size and total zoom scale using Smart zoom (Including optical zoom 4×)
Size
Total zoom scale
Approx. 5.6×
Approx. 7.1×
Approx. 22×
Approx. 7.6×
5M
3M
VGA
16:9 (2M)
• You cannot use the Digital zoom while shooting movies.
Auto Review
Displays the recorded image on the screen for approximately two seconds immediately after
shooting a still image.
On
Off
Uses the Auto Review.
Does not use Auto Review.
• If you press the shutter button halfway down, the recorded image display disappears and you can
immediately shoot the next image.
• You cannot use the Auto review while shooting in the Burst mode.
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Memory Tool
— Memory Stick Tool
This item appears only when “Memory Stick Duo” media is inserted in the camera.
Format
Formats the “Memory Stick Duo” media. Commercially available “Memory Stick Duo”
media is already formatted, and can be used immediately.
• Note that formatting permanently erases all data on “Memory Stick Duo” media, including even protected
images.
1 Select [Format] with v/V on the control button, then press z.
The message “All data on Memory Stick will be erased” appears.
2 Select [OK] with v, then press z.
Formatting starts.
To cancel formatting
Select [Cancel] in step 2, then press z.
Create REC.Folder
Creates a folder in “Memory Stick Duo” media for recording images.
1 Select [Create REC.Folder] with v/V on the control button, then press z.
The folder creation screen appears.
2 Select [OK] with v, then press z.
A new folder is created with a number incremented one higher than the largest number, and the
folder becomes the current recording folder.
To cancel the folder creation
Select [Cancel] in step 2, then press z.
• When not creating a new folder, the “101MSDCF” folder is selected as the recording folder.
• You can create folders designated up to “999MSDCF”.
• You cannot delete a folder with the camera. To delete a folder, use your computer, etc.
• Images are recorded in the newly created folder until you create another folder or select another recording
folder.
• Up to 9,999 images can be stored in one folder. When the folder capacity is exceeded, a new folder is
automatically created.
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Memory Tool — Memory Stick Tool
Change REC.Folder
Changes the folder currently used for recording images.
1 Select [Change REC.Folder] with v/V on the control button, then press z.
The folder selection screen appears.
2 Select the desired folder with b/B, and [OK] with v, then press z.
To cancel changing the recording folder
Select [Cancel] in step 2, then press z.
• You cannot select the “100MSDCF” folder as a recording folder.
• You cannot move recorded images to another folder.
Copy
Copies all images in the internal memory to “Memory Stick Duo” media.
1 Insert “Memory Stick Duo” media having sufficient free capacity.
2 Select [Copy] with v/V on the control button, then press z.
The message “All data on internal memory will be copied” appears.
3 Select [OK] with v, then press z.
Copying starts.
To cancel copying
Select [Cancel] in step 3, then press z.
• Use a fully charged battery pack. If you attempt to copy image files using a battery pack with little
remaining charge, the battery pack may run out, causing copying to fail or possibly corrupting the data.
• You cannot select images to copy.
• The original images in the internal memory are retained even after copying. To delete the contents of the
internal memory, remove the “Memory Stick Duo” media after copying, then format the internal memory
([Format] in [Internal Memory Tool]) (page 62).
• A new folder is created on the “Memory Stick Duo” media and all the data will be copied to it. You cannot
choose a specific folder and copy images to it.
• The
(Print order) marks on the images are not copied.
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Memory Tool
— Internal Memory Tool
This item does not appear when “Memory Stick Duo” media is inserted in the camera.
Format
Formats the internal memory.
• Note that formatting permanently erases all data in the internal memory, including even protected images.
1 Select [Format] with v/V on the control button, then press z.
The message “All data on internal memory will be erased” appears.
2 Select [OK] with v, then press z.
Formatting starts.
To cancel formatting
Select [Cancel] in step 2, then press z.
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Clock Settings
Clock Settings
Sets the date and time.
1 Select [Clock Settings] from the
(Setup) screen.
2 Press z on the control button.
3 Select the date display format with v/V, then press z.
4 Select each item with b/B and set the numeric value with v/V, then press z.
5 Select [OK], then press z.
• Midnight is indicated as 12:00 AM, and noon as 12:00 PM.
To cancel the clock setting
Select [Cancel] in step 5, then press z.
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Viewing images on a TV
Viewing images on a TV
You can view images on a TV by connecting the camera to a TV.
The connection varies according to the type of TV the camera is connected to.
Viewing images by connecting the camera to a TV with the supplied
dedicated A/V cable
Turn off both the camera and the TV before connecting the camera to the TV.
1
Connect the camera to the TV with the dedicated A/V cable (supplied).
1 To audio/video
input jacks
VIDEO AUDIO
Yellow
Black
Control button
Dedicated A/V cable
2 To the
A/V OUT terminal
(USB) ·
(Playback) button
• If your TV has stereo input jacks, connect the audio plug (black) of the dedicated A/V cable to the left
audio jack.
2
3
Turn on the TV and set the input.
• Refer also to the operating instructions supplied with the TV.
Press the
(Playback) button to turn on the camera.
Images shot with the camera appear on the TV.
Press b/B on the control button to select the desired image.
• When using your camera abroad, it may be necessary to switch the video signal output to match that of
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Viewing images on a TV
On TV color systems
If you want to view images on a TV screen, you need a TV with a video input jack and the
dedicated A/V cable. The color system of the TV must match that of your digital still camera.
Check the following lists for the TV color system of the country or region where the camera is
used.
NTSC system
Bahama Islands, Bolivia, Canada, Central America, Chile, Colombia, Ecuador, Jamaica,
Japan, Korea, Mexico, Peru, Surinam, Taiwan, the Philippines, the U.S.A., Venezuela, etc.
PAL system
Australia, Austria, Belgium, China, Czech Republic, Denmark, Finland, Germany, Holland,
Hong Kong, Hungary, Italy, Kuwait, Malaysia, New Zealand, Norway, Poland, Portugal,
Singapore, Slovak Republic, Spain, Sweden, Switzerland, Thailand, United Kingdom, etc.
PAL-M system
Brazil
PAL-N system
Argentina, Paraguay, Uruguay
SECAM system
Bulgaria, France, Guiana, Iran, Iraq, Monaco, Russia, Ukraine, etc.
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Using your computer
Enjoying your Windows computer
For details on using a Macintosh computer, refer to “Using
Illustrations of screens used in this section are based on the
English version.
Install the software (supplied) first (page 69)
• Installing the software as follows:
– “PMB”
Copying images to your computer (page 71)
• Copying images to your computer using “PMB”.
• Enjoying images using “PMB” as follows:
– Viewing images saved on your computer
– Editing images
– Displaying the shooting locations of still images on maps
online
– Creating a disc with the images shot (requires CD or DVD
disc writing drive)
– Printing or saving still images with the date
Additional information on this product and answers to
frequently asked questions can be found at the Sony
Customer Support Website.
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Enjoying your Windows computer
Notes on connecting the camera to a
computer
• The computer environment must also satisfy the
operating requirements of the OS.
• Operations are not guaranteed for all the
recommended computer environments
mentioned above.
Recommended computer
environment
The following environment is
recommended for a computer connected to
the camera.
• If you connect two or more USB devices to a
single computer at the same time, some devices,
including the camera, may not operate,
depending on the types of USB devices you are
using.
Recommended environment for copying
images
OS (pre-installed): Microsoft Windows
1
2000 Professional SP4/Windows XP*
SP3/Windows Vista* SP1
2
• Operations are not guaranteed when using a
USB hub.
• Operation is not assured in an environment
based on an upgrade of the operating
systems described above or in a multi-boot
environment.
• Connecting the camera using a USB interface
that is compatible with Hi-Speed USB (USB 2.0
compliant) allows advanced transfer (high speed
transfer) as the camera is compatible with Hi-
Speed USB (USB 2.0 compliant).
USB jack: Provided as standard
• There are two modes for a USB connection
when connecting a computer, [Mass Storage]
(default setting) and [PictBridge] modes. This
section describes [Mass Storage] as an example.
For details on [PictBridge], see page 57.
• When your computer resumes from a suspend or
sleep mode, communication between the camera
and your computer may not recover at the same
time.
Recommended environment for using
“PMB”
OS (pre-installed): Microsoft Windows
1
2
XP* SP3/Windows Vista* SP1
CPU/Memory: Pentium III 500 MHz or
faster, 256 MB of RAM or more
(Recommended: Pentium III 800 MHz or
faster and 512 MB of RAM or more)
Hard Disk: Disk space required for
installation— approximately 500 MB
Display: Screen resolution: 1,024 × 768 dots
or more
Video Memory: 32 MB or more
(Recommended: 64 MB or more)
*1) 64-bit editions are not supported.
*2) Starter (Edition) is not supported.
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Installing the software (supplied)
You can install the software (supplied)
using the following procedure.
• Log on as Administrator.
5
Follow the instructions on the
screen to complete the
installation.
• When the restarting confirmation message
appears, restart the computer following the
instructions on the screen.
• DirectX may be installed depending on the
system environment of your computer.
1
Turn on your computer, and insert
the CD-ROM (supplied) into the
CD-ROM drive.
The installation menu screen appears.
• If it does not appear, double-click
[Computer] (in Windows XP, [My
6
Remove the CD-ROM after the
installation is complete.
Computer]) t
(SONYPICTUTIL).
• The AutoPlay screen may appear. Select
“Run Install.exe.” and follow the
instructions that appear on the screen to
proceed with the installation.
After you install the software, the short cut
icons for “PMB”, “PMB Guide”, are
created on the desktop.
2
3
Click [Install].
The “Choose Setup Language” screen
appears.
• Double-click to start
“PMB”.
• Double-click to start “PMB
Guide”.
Select the desired language, then
click [Next].
The “License Agreement” screen
appears.
4
Read the agreement carefully. If
you accept the terms of the
agreement, click the radio button
next to [I accept the terms of the
license agreement] and then click
[Next].
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On the “PMB (Picture Motion Browser)”
(supplied)
You can use still images and movies from
the camera more than ever by taking
advantage of the software.
Starting and exiting the “PMB”
Starting the “PMB”
This section summarizes the “PMB”.
Double-click the
desktop.
(PMB) icon on the
“PMB” overview
Or, from the Start menu: Click [Start] t
[All Programs] t [Sony Picture Utility]
t [PMB].
• The confirmation message of the Information
tool appears on the screen when starting the
“PMB” for the first time. Select [Start]. This
function informs you of news, such as software
updates. You can change the setting later.
With the “PMB” you can:
• Import images shot with the camera and display
them on the computer.
• Organize images on the computer on a calendar
by shooting date to view them.
• You can view image files stored on a computer
with the camera by copying them to “Memory
Stick Duo” media.
Exiting the “PMB”
• Retouch (Red Eye Correction, etc.), print, and
send still images as e-mail attachments, change
the shooting date and more.
Click
button in the top right corner of
the screen.
• Still images can be printed or saved with the
date.
• You can create a data disc using a CD burner
drive or DVD burner drive.
• Upload the image to the Web.
• For details, refer to “PMB Guide”.
To access “PMB Guide”
• Double-click “PMB Guide” icon on the
desktop.
• From the Start menu, click [Start] t [All
Programs] t [Sony Picture Utility] t
[Help] t [PMB Guide].
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Copying images to your computer using the
“PMB”
Preparing the camera and the
computer
Connecting the camera to your
computer
1 To the
A/V OUT terminal
(USB) ·
1
Insert “Memory Stick Duo” media
with recorded images into the
camera.
• When copying images in the internal
memory, this step is unnecessary.
2
3
Insert the sufficiently charged
battery pack into the camera, or
connect the camera to a wall
outlet (wall socket) with the AC
Adaptor (sold separately).
Dedicated USB cable
• When you copy images to your computer
using the battery pack with little remaining
charge, copying may fail or image data may
become corrupted if the battery pack shuts
down too soon.
2 To a USB jack
Turn on the computer, then press
“Connecting...” appears on the screen of the
camera.
the
(Playback) button.
Access
indicators*
When a USB connection is established for
the first time, your computer automatically
runs a program to recognize the camera.
Wait for a while.
(Playback) button
*
is displayed on the screen during the
communication session.
Do not operate the computer while the indicator
is displayed. When the indicator changes to
, you can start using the computer
again.
• If “Connecting...” does not appear, set [USB
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Copying images to your computer using the “PMB”
Copying images to a computer
Viewing images on your
computer
When importing is complete, the “PMB”
starts. Thumbnails of the imported images
are displayed.
1
Connects the camera to a
computer as described
“Connecting the camera to your
computer”.
After making a USB connection, the
[Import Media Files] screen of “PMB”
appears automatically.
• The “Pictures” (in Windows XP, “My
Pictures”) folder is set as the default folder in
“Viewed folders”.
Organize images on the computer on a
calender by shooting date to view them.
For details, see the “PMB Guide”.
• If you use the “Memory Stick” media slot,
refer to page 75.
• If the AutoPlay Wizard appears, close it.
2
Import the images.
To start importing images, click the
[Import] button.
Example: Month display screen
By default, images are imported into a
folder created in “Pictures” (in
Windows XP, “My Pictures”) that is
named with the date of importing.
• For details on the “PMB”, refer to “PMB
Guide”.
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Copying images to your computer using the “PMB”
To delete the USB connection
Image file storage destinations
and file names
Perform the procedures from step 1 to 4
below before:
• Disconnecting the dedicated USB cable.
• Removing “Memory Stick Duo” media.
The image files recorded with the camera
are grouped as folders on the “Memory
Stick Duo” media or the internal memory.
• Inserting “Memory Stick Duo” media into the
camera after copying images from the internal
memory.
Example: viewing folders on Windows
Vista
• Turning off the camera.
1 Double-click the disconnect icon on the
tasktray.
Windows Vista
Double-click here
Windows XP/Windows 2000
Double-click here
2 Click
(USB Mass Storage Device) t
[Stop].
3 Confirm the device on the confirmation
window, then click [OK].
4 Click [OK].
The device is disconnected.
• Step 4 is unnecessary for Windows Vista/
XP.
A Folder containing image data recorded
using a camera not equipped with the
folder creating function.
B Folder containing image data recorded
using the camera.
When no new folders are created, there are
folders as follows:
– “Memory Stick Duo” media: “101MSDCF”
only
– Internal memory: “101_SONY” only
• You cannot record any images to the
“100MSDCF” folder. The images in this folder
are available only for viewing.
• You cannot record/play back any images to the
“MISC” folder.
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Copying images to your computer using the “PMB”
• Image files are named as follows:
– Still image files: DSC0ssss.JPG
– Movie files: MOV0ssss.AVI
– Index image files that are recorded when you
record movies: MOV0ssss.THM
ssss stands for any number within the
range from 0001 to 9999. The numerical
portions of the name of a movie file recorded in
movie mode and its corresponding index image
file are the same.
• For more information about folders, see pages
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Copying images to a computer without “PMB”
You can copy images to your computer
without “PMB” as follows.
Copying images to a computer
-Windows Vista/XP
For a computer with a “Memory Stick”
media slot
Remove the “Memory Stick Duo” media
from the camera and insert it in the
This section describes an example of
copying images to a “Documents” (For
Windows XP: “My Documents”).
“Memory Stick Duo” media Adaptor. Insert
the “Memory Stick Duo” media Adaptor in
the computer and copy the images.
• Even when you are using Windows 95/98/98
SecondEdition/NT/Me, you can copy images by
inserting the “Memory Stick Duo” media into
the “Memory Stick” media slot on your
computer.
1
Prepare the camera and a
computer.
Perform the same procedure as
described in “Preparing the camera and
• If the “Memory Stick PRO Duo” media is not
recognized, see page 92.
2
Connect the camera to your
computer with the dedicated USB
cable.
For a computer without a “Memory
Stick” media slot
Make a USB connection and follow Stages
to copy images.
• The screen displays shown in this section are the
examples for copying images from “Memory
Stick Duo” media.
• The camera is not compatible with Windows 95/
98/98 SecondEdition/NT/Me of the Windows
operating system.
Perform the same procedure as
described in “Connecting the camera to
• If “PMB” is already installed, then [Import
Media Files] is started on “PMB” but select
[Cancel] to finish.
When you use a computer without a “Memory
Stick” media slot, use a commercially available
“Memory Stick” media Reader/Writer to copy
images from “Memory Stick Duo” media to
your computer.
• To copy images in the internal memory to your
computer, copy the images to “Memory Stick
Duo” media first, then copy them to your
computer.
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Copying images to a computer without “PMB”
3
Click [Open folder to view files]
(For Windows XP: [Open folder to
view files] t [OK]) as the wizard
screen appears automatically on
the desktop.
6
Click the [Documents] (For
Windows XP: [My Documents])
folder. Then, right-click on the
“Documents” window to display
the menu and click [Paste].
1
2
The image files are copied to the
[Documents] (For Windows XP: [My
Documents]) folder.
• When the wizard screen does not appear
automatically, follow the procedure: t
“For Windows 2000”.
• When an image with the same file name
exists in the copy destination folder, the
overwrite confirmation message appears.
When you overwrite an existing image with
a new one, the original file data is deleted.
To copy an image file to the computer
without overwriting, change the file name
and then copy the image file. However, note
you may not play back that image with the
camera.
4
5
Double-click [DCIM].
Double-click the folder where the
image files you want to copy are
stored. Then, right-click an image
file to display the menu and click
[Copy].
For Windows 2000
Double-click [My Computer] t
[Removable Disk] after connecting the
camera to your computer. Then, perform
from step 4.
1
2
• On the storage destination of the image
files, see page 73.
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Viewing image files stored on a computer with the
camera copying to the “Memory Stick Duo” media
This section describes the process using a
Windows computer as an example.
2
Copy the image file to the
“Memory Stick Duo” media folder
in the following order.
When an image file copied to a computer
no longer remains on “Memory Stick Duo”
media, you can view that image again on
the camera by copying the image file on the
computer to “Memory Stick Duo” media.
1 Right-click the image file, then click
[Copy].
2 Double-click [Removable Disk] or [Sony
MemoryStick] in [Computer] (in Windows
XP, [My Computer]).
• Skip step 1 if the file name set with the camera
has not been changed.
• You may not be able to play back some images
depending on the image size.
3 Right-click the [sssMSDCF] folder in
the [DCIM] folder, then click [Paste].
• sss stands for any number within the
• Sony does not guarantee playback of image files
on the camera if the files have been processed
using a computer or recorded with another
camera.
range from 100 to 999.
• When there are no folders in “Memory Stick
camera first, then copy the image files.
1
Right-click the image file, then
click [Rename].Change the file
name to “DSC0ssss”.
Enter a number from 0001 to 9999 for
ssss.
1
2
• If the overwrite confirmation message
appears, enter a different number.
• An extension may be displayed depending
on the computer settings. The extension for
still images is JPG, and the extension for
movies is AVI. Do not change the extension.
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Using your Macintosh computer
You can copy images to your Macintosh
computer.
• “PMB” is not compatible with Macintosh
computers.
Copying and viewing images on
a computer
1
Prepare the camera and a
Macintosh computer.
Recommended computer
environment
Perform the same procedure as
described in “Preparing the camera and
The following environment is
recommended for a computer connected to
the camera.
Recommended environment for copying
images
2
3
Connect the camera to your
computer with the dedicated USB
cable.
OS (pre-installed): Mac OS 9.1/9.2/ Mac
OS X(v10.1 to v10.5)
Perform the same procedure as
described in “Connecting the camera to
USB jack: Provided as standard
Notes on connecting the camera to a
computer
• Operations are not guaranteed for all the
recommended computer environments
mentioned above.
Copy image files to the Macintosh
computer.
• If you connect two or more USB devices to a
single computer at the same time, some devices,
including your camera, may not operate
depending on the types of USB devices you are
using.
1Double-click the newly recognized icon
t [DCIM] t the folder where the
images you want to copy are stored.
2Drag and drop the image files to the
hard disk icon.
The image files are copied to the hard
disk.
• For details on the storage location of the
• Operations are not guaranteed when using a
USB hub.
• Connecting the camera using a USB interface
that is compatible with Hi-Speed USB (USB 2.0
compliant) allows advanced transfer (high speed
transfer) as the camera is compatible with Hi-
Speed USB (USB 2.0 compliant).
• There are two modes for a USB connection
when connecting a computer, [Mass Storage]
(default setting) and [PictBridge] modes. This
section describes [Mass Storage] as an example.
• When your computer resumes from the suspend
or sleep mode, communication between the
camera and your computer may not recover at
the same time.
4
View images on the computer.
Double-click the hard disk icon t the
desired image file in the folder
containing the copied files to open that
image file.
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Using your Macintosh computer
To delete the USB connection
Drag and drop the drive icon or the icon of
the “Memory Stick Duo” media to the
“Trash” icon beforehand when you perform
the procedures listed below, or the camera
is disconnected from the computer.
• Disconnecting the dedicated USB cable.
• Removing “Memory Stick Duo” media.
• Inserting “Memory Stick Duo” media into the
camera after copying images from the internal
memory.
• Turning off the camera.
Technical Support
Additional information on this product
and answers to frequently asked
questions can be found at the Sony
Customer Support Website.
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Viewing “Cyber-shot Step-up Guide”
When you install “Cyber-shot Handbook”,
“Cyber-shot Step-up Guide” is also
installed. “Cyber-shot Step-up Guide”
further introduces how to use the camera
and optional accessories.
Viewing on Windows
Double-click
the desktop.
(Step-up Guide) on
To access “Step-up Guide” from the Start
menu, click [Start] t [All Programs] (in
Windows 2000, [Programs]) t [Sony
Picture Utility] t [Step-up Guide].
Viewing on Macintosh
1
2
Copy the [stepupguide] folder in
the [stepupguide] folder to your
computer.
Select [stepupguide], [language]
and then [GB] folder stored in the
CD-ROM (supplied), and copy all
the files in the [GB] folder to the
[img] folder in the [stepupguide]
folder that you copied to your
computer in step 1. (Overwrite the
files in the [img] folder with the
files from the [GB] folder.)
3
After copying is complete,
double-click “stepupguide.hqx”
in the [stepupguide] folder to
uncompress it, then double-click
the generated file “stepupguide”.
• If an uncompress tool for HQX file is not
installed, install the Stuffit Expander.
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Printing still images
How to print still images
When you print images shot in [16:9] mode, both
edges may be cut off, so be sure to check before
printing (page 94).
Printing directly using a PictBridge compliant printer (page 82)
You can print images by connecting the camera directly to a
PictBridge compliant printer.
Printing directly using a “Memory Stick” media compliant printer
You can print images with a “Memory Stick” media compliant
printer.
For details, see the operating instructions supplied with the
printer.
Printing using a computer
You can copy images to a computer using the supplied “PMB”
software and print the images.
Printing at a shop (page 85)
You can take “Memory Stick Duo” media containing images shot
with your camera to a photo printing service shop. You can make a
(Print order) mark on the images which you want to print out
in advance.
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Printing images directly using a PictBridge
compliant printer
Even if you do not have a computer, you
can print images shot using your camera by
Stage 1: Preparing the camera
connecting the camera directly to a
Prepare the camera to connect it to the
PictBridge compliant printer.
printer with the dedicated USB cable.
• “PictBridge” is based on the CIPA standard.
(CIPA: Camera & Imaging Products
Association)
• You cannot print movies.
MENU button
• If the
indicator flashes on the screen of the
Control button
camera (error notification), check the connected
printer.
• It is recommended to use a fully charged battery
pack to prevent the power from turning off
partway through printing.
1
2
3
Press the MENU button to display
the MENU screen.
Select
(Setup) with V on the
control button, then press z.
Select [Main Settings 2] with v/V,
and select [USB Connect], then
press z.
4
Select [PictBridge] with v/V, then
press z.
The USB mode is set.
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Printing images directly using a PictBridge compliant printer
Stage 2: Connecting the camera
to the printer
3
Press the MENU button, select
[Print] with v/V on the control
button, then press z.
1
Connect the camera to the printer.
1 To the
(USB)·
A/V OUT
terminal
The camera is set to playback mode, then an
image and the print menu appear on the
screen.
Dedicated
USB cable
2 To the USB jack
Stage 3: Selecting images you
want to print
Select [This Image] or [Multiple
Images] with v/V, then press z.
When you select [This Image]
You can print the selected image. Move on
to Stage 4.
2
Turn on the printer. Press the
(Playback) button and turn on the
camera.
When you select [Multiple Images]
You can print multiple selected images.
After the connection is made,
the
indicator appears.
1 Select the image you want to print with v/
V/b/B, then press z.
appears on the selected image.
2 Press the MENU button to display the
menu.
3 Select [OK] with v, then press z.
• To print all the images of a folder, select
[Multiple Images] on the index screen, select the
bar with b, and place a
mark in the check
box.
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Printing images directly using a PictBridge compliant printer
Stage 4: Printing
2
Select [OK] with v, then press z.
The image is printed.
1
Select print settings with v/V/b/
B.
• Do not disconnect the dedicated USB cable
while the
(PictBridge Connecting)
indicator appears on the screen.
indicator
[Quantity]
Selects the number of copies of the
specified image to be printed.
Stage 5: Completing the printing
• The designated number of images may not
all fit onto a single sheet depending on the
quantity of images.
Make sure the screen has returned to
Stage 2, and disconnect the dedicated USB
cable from the camera.
[Layout]
Selects the number of image you want
to print side by side on a sheet.
[Size]
Select the size of the printing sheet.
[Date]
Select [Day&Time] or [Date] to insert
the date and time on images.
• When you choose [Date], the date will be
This function may not be provided
depending on the printer.
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Printing at a shop
You can take “Memory Stick Duo” media
containing images shot with the camera to a
photo printing service shop. As long as the
shop supports photo printing services
conforming to the DPOF, you can make a
(Print order) mark on images in
Marking a selected image
advance so that you do not need to reselect
them when you print them out at the shop.
• You cannot print images stored in the internal
memory at a print shop directly from the
camera. Copy the images to “Memory Stick
Duo” media, then take the “Memory Stick Duo”
media to the print shop.
MENU button
Control button
(Playback) button
What is DPOF?
DPOF (Digital Print Order Format) is a
function allowing you to make a
order) mark on images of “Memory Stick
Duo” media that you want to print out later.
• You cannot mark movies.
1
2
Press the
(Playback) button.
(Print
Select the image you want to
print.
• You can make a
to 999 images.
(Print order) mark on up
3
4
Press the MENU button to display
the menu.
When taking “Memory Stick Duo” media
to a shop
• Consult your photo printing service shop as to
what types of “Memory Stick Duo” media they
handle.
• If “Memory Stick Duo” media is not handled by
your photo printing service shop, copy the
images you want to print out to another medium
such as a CD-R and take it to the shop.
• Be sure to take the “Memory Stick Duo” media
Adaptor with it.
Select [DPOF] with v/V on the
control button and select [This
Image] with b/B, then press z.
A
(Print order) mark is attached to
the image.
• Before you take image data to a shop, always
copy (back up) your data to a disk.
• You cannot set the number of prints.
• When you want to superimpose dates on
images, consult your photo printing service
shop.
To remove the mark
Select the images from which you want to
remove the mark, then repeat steps 3 and 4.
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Printing at a shop
Selecting and marking the
images
5
Select [OK] with v, then press z.
The mark appears on the screen.
Single Image
1
2
3
Press the MENU button while
displaying images in single-image
mode or in index mode.
Select [DPOF] with v/V on the
control button, [Multiple Images]
with b/B, and then press z.
Index Display
Select an image to mark with the
control button, then press z.
The
mark is attached to the selected
image.
Single Image
To cancel the selection
Select [Exit] in step 5, then press z.
To remove the mark
Select the images that you want to remove
the marks, then press z in step 3.
Index Display
To mark all the images of a folder
To mark all the images of a folder, select
[Multiple Images] on the index screen,
select the bar with b, and place a
mark
in the check box.
4
Press the MENU button.
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Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
1
2
Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3
4
Consult your Sony dealer or local authorized Sony service facility.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory may be checked.
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.
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Troubleshooting
Battery pack and power
Cannot insert the battery pack.
• Insert the battery pack correctly to push the battery eject lever.
Cannot turn on the camera.
• After inserting the battery pack into the camera, it may take a few moments for the camera to
power up.
• Insert the battery pack correctly.
• The battery pack is discharged. Insert a charged battery pack.
• Use a recommended battery pack.
The power turns off suddenly.
• If you do not operate the camera for about three minutes while the power is on, the camera
turns off automatically to prevent wearing down the battery pack. Turn on the camera again.
• The power may go off automatically to protect the camera depending on the temperature of
the unit or the battery pack. In this case, the message appears on the screen before the power
goes off.
The remaining charge indicator is incorrect.
• This phenomenon occurs when you use the camera in an extremely hot or cold location.
• A discrepancy arose between the remaining charge indicator and the actual remaining battery
charge. Fully discharge the battery pack once, then charge it to correct the indication.
• The battery pack is discharged. Insert a charged battery pack.
Cannot charge the battery pack.
• You cannot charge the battery pack using the AC Adapter (sold separately). Use the battery
charger to charge the battery.
The CHARGE lamp flashes while charging the battery pack.
• Remove the battery pack being charged, and then insert the same battery pack into the battery
charger securely again.
• The temperature may be outside of the recommended operating temperature. Charge the
battery pack in an recommended ambient temperature of between 10°C to 30°C (50°F to
86°F). (BC-CSKA only)
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Troubleshooting
Shooting still images/movies
Cannot record images.
• Check the free capacity of the internal memory or “Memory Stick Duo” media. If it is full, do
one of the following:
– Change the “Memory Stick Duo” media.
• You cannot record images while charging the flash.
• When shooting a still image, set the mode dial to a position other than
• Set the mode dial to when shooting movies.
.
The subject is not visible on the screen.
• Your camera is set to the Playback mode. Press
(Playback) to change to the recording
Anti-blur function does not work.
• The anti-blur function does not work when
appears on the display.
• The anti-blur function may not work properly when shooting night scenes.
• Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.
The image is out of focus.
• The subject is too close. Make sure to position the lens farther away from the subject than the
shortest shooting distance, approximately 5 cm (2 inches) (W)/50 cm (1 feet 7 3/4 inches) (T)
•
(Twilight) mode or
(Landscape) mode is selected in the Scene Selection mode when
shooting still images.
Zoom does not work.
• You cannot use the digital zoom while shooting movies.
• You cannot change the zoom scale while shooting movies.
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Troubleshooting
The flash does not work.
• The flash is set to
• You cannot use the flash when:
– The mode dial is set to
– Shooting movies.
• Set the flash to (Flash forced on) when
(Landscape) mode,
(Beach) mode, or
Fuzzy specks appear in images shot using the flash.
• Particles (dust, pollen, etc.) in the air reflected the flash light and appeared in the image. This
The close-up shoot function (Macro) does not work.
•
(Twilight) mode or
(Landscape) mode is selected in the Scene Selection mode
Macro shooting cannot be released.
• There is no function for releasing a macro. In
possible even in the macro shooting condition.
(Auto) mode, telephoto shooting is
The date and time are not displayed.
• While shooting, the date and time are not displayed. They are displayed only during playback.
Cannot insert dates on images.
The F value and shutter speed flash when you press and hold the shutter
button halfway down.
The screen is too dark or too bright.
The image is too dark.
• You are shooting a subject with a light source behind the subject. Select the metering mode
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Troubleshooting
The image is too bright.
The image colors are not correct.
Vertical streaks appear when you are shooting a very bright subject.
• The smear phenomenon is occurring and white, black, red, purple, or other streaks appear on
the image. This phenomenon is not a malfunction.
Noise appears in the image when you view the screen in a dark place.
• The camera is attempting to increase the visibility of the screen by temporarily brightening
the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
• Shoot the subject at a distance closer than the flash range using the flash.
• Light the room and shoot the subject.
Dots appear and remain on the screen.
Cannot shoot images in succession.
• The internal memory or “Memory Stick Duo” media is full. Delete unnecessary images
• The battery level is low. Insert a charged battery pack.
Viewing images
Cannot play back images.
• Press
• Sony does not guarantee playback of image files on the camera if the files have been
processed using a computer or recorded with another camera.
The date and time are not displayed.
• The display indicators are turned off. Show the display indicators by pressing v (DISP) on the
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Troubleshooting
The image appears rough right after playback starts.
• This may happen due to image processing. This is not a malfunction.
The image does not appear on the TV.
• Check [Video Out] to see if the video output signal of your camera is set to the color system of
Deleting/Editing images
Cannot delete an image.
The resizing function does not work.
• You cannot resize movies.
Computers
Computer OS compatibility with camera is unknown.
Macintosh.
“Memory Stick PRO Duo” media is not recognized by a computer with a
“Memory Stick” media slot.
• Check that the computer and the “Memory Stick” media Reader/Writer support “Memory
Stick PRO Duo” media. Users of computers and “Memory Stick” media Readers/Writers
made by manufacturers other than Sony should contact those manufacturers.
• If “Memory Stick PRO Duo” media is not supported, connect the camera to the computer
Your computer does not recognize your camera.
• Turn on the camera.
• When the battery level is low, insert a charged battery pack or use the AC Adaptor (sold
separately).
• Disconnect the dedicated USB cable from both the computer and the camera, and connect it
again firmly.
• Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
connectors of your computer.
• Connect the camera directly to your computer without passing through a USB hub or other
92
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Troubleshooting
Cannot copy images.
• When you shoot images with “Memory Stick Duo” media formatted by a computer, you may
not be able to copy the images to a computer. Shoot using “Memory Stick Duo” media
After making a USB connection, “PMB” does not start automatically.
Cannot play back images on your computer.
• Consult the computer or software manufacturer.
The image and sound are interrupted by noise when you view a movie on a
computer.
• You are playing back the movie directly from the internal memory or the “Memory Stick
Duo” media. Copy the movie to the hard disk of your computer, then play back the movie
Cannot print an image.
• Refer to the operation manual of the printer.
Images once copied to a computer cannot be viewed on the camera.
“Memory Stick Duo” media
Cannot insert “Memory Stick Duo” media.
• Insert it in the correct direction.
You have formatted “Memory Stick Duo” media by mistake.
• All the data on the “Memory Stick Duo” media is deleted by formatting. You cannot restore it.
93
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Troubleshooting
Internal memory
Cannot play back or record images using the internal memory.
• There is “Memory Stick Duo” media inserted in the camera. Remove it.
Cannot copy the data stored in the internal memory to “Memory Stick Duo”
media.
• The “Memory Stick Duo” media is full. Copy the image to the “Memory Stick Duo” media
with sufficient free capacity.
Cannot copy the data on the “Memory Stick Duo” media or the computer to the
internal memory.
• This feature is not available.
Printing
See “PictBridge compliant printer” together with the following items.
Images are printed with both edges cut off.
• Depending on your printer, all the edges of the image may be cut off. Especially when you
print an image shot with the image size set to [16:9], the lateral end of the image may be cut
off.
• When printing images using your printer, cancel the trimming or borderless settings. Consult
the printer manufacturer as to whether the printer provides these functions or not.
• When having images printed at a digital print shop, ask the shop whether they can print the
images without cutting off both edges.
Cannot print images with the date inserted.
• This camera does not have a feature for superimposing dates on images. However, because the
images shot with the camera include information on the recording date, you can print images
with the date superimposed if the printer or the software can recognize Exif information. For
compatibility with Exif information, consult the manufacturer of the printer or the software.
• If you use a photo printing service, ask them to superimpose the dates on images.
94
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Troubleshooting
PictBridge compliant printer
A connection cannot be established.
• The camera cannot be connected directly to a printer that is not compliant with the PictBridge
standard. Consult the printer manufacturer as to whether the printer is compliant with
PictBridge or not.
• Check that the printer is turned on and can be connected to the camera.
• Disconnect and connect the dedicated USB cable again. If an error message is indicated on the
printer, refer to the operating instructions supplied with the printer.
Cannot print images.
• Check that the camera and the printer are properly connected using the dedicated USB cable.
• Turn on the printer. For further information, refer to the operating instructions supplied with
the printer.
• If you select [Exit] during printing, images may not be printed. Disconnect and connect the
dedicated USB cable again. If you still cannot print your images, disconnect the dedicated
USB cable, turn the printer off and then on, then connect the dedicated USB cable again.
• Movies cannot be printed.
• Images shot using cameras other than this camera or images modified with a computer may
not be printed.
Printing is canceled.
• You disconnected the dedicated USB cable before the
disappears.
(PictBridge Connecting) mark
Cannot insert the date or print images in the index mode.
• The printer does not provide these functions. Consult the printer manufacturer as to whether
the printer provides these functions or not.
• The date may not be inserted in the index mode depending on the printer. Consult the printer
manufacturer.
“---- -- --” is printed on the date-inserted part of the image.
• The image does not have the recording data so the date cannot be inserted. Set [Date] to [Off]
Cannot select the print size.
• Consult the printer manufacturer as to whether the printer can provide the desired size.
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Troubleshooting
Cannot print the image at the size selected.
• When you use paper of a different size after connecting the printer to the camera, disconnect
and then reconnect the dedicated USB cable.
• The print setting of the camera differs from that of the printer. Change the setting of either the
Cannot operate the camera after canceling printing.
• Wait for a while as the printer is carrying out the cancellation. It may take some time
depending on the printer.
Others
Cannot reset the file-number.
• If you replace a recording medium, you cannot initialize file numbers with the camera. To
initialize file numbers, format the “Memory Stick Duo” media or the internal memory
Stick Duo” media or the internal memory will be deleted and all settings, including date, will
be initialized.
The camera does not function with the lens portion extended.
• Do not attempt to force the lens that has stopped moving.
• Insert a charged battery pack, then turn on the camera again.
The lens gets fogged.
• Moisture condensation has occurred. Turn off the camera and leave it for about an hour before
using it.
The lens does not move when you turn off the camera.
• The battery pack is discharged. Replace it with a charged battery pack.
The camera becomes warm when you use it for a long time.
• This is not a malfunction.
The Clock Set screen appears when you turn on the camera.
You want to change the date or time.
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Warning messages
Memory Stick type error
Messages
• The inserted “Memory Stick Duo”
media cannot be used in your camera
If the following messages appear, follow
the instructions.
Cannot access Memory Stick
Access denied
• The battery level is low. Charge the
battery pack immediately. Depending
on the conditions of use or the type of
battery pack, the indicator may flash
even though there are still 5 to 10
• You are using the “Memory Stick Duo”
media with the access controlled.
minutes of remaining battery time left.
Error formatting Memory Stick
Error formatting internal memory
For use with compatible battery only
• The battery inserted is not an NP-BK1
battery pack.
Memory Stick locked
• You are using the “Memory Stick Duo”
media with the write-protect switch, and
the switch is set to the LOCK position.
Set the switch to the recording position.
System error
• Turn the power off and then on again.
Camera overheating
Allow it to cool
No memory space on internal
memory
No memory space on Memory Stick
• The camera has been overheating.
The power will go off automatically.
Place the camera in a cool place until
the temperature of the camera grows
colder.
• Delete unnecessary images or files
Read only memory
Internal memory error
• Your camera cannot record or delete
images on this “Memory Stick Duo”
media.
• Turn the power off and then on again.
Reinsert the Memory Stick
No images
• Insert the “Memory Stick Duo” media
correctly.
• No images that can be played have been
recorded in the internal memory.
• No images that can be played back have
been recorded on the “Memory Stick
Duo” media.
• The selected folder does not contain a
file that can be played back in a
slideshow.
• The inserted “Memory Stick Duo”
media cannot be used in your camera
• The “Memory Stick Duo” media is
damaged.
• The terminal section of the “Memory
Stick Duo” media is dirty.
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Warning messages
Folder error
Macro is invalid
• The macro is unavailable under the
• A folder with the same first three digit
number already exists on the “Memory
Stick Duo” media (for example:
123MSDCF and 123ABCDE). Select
another folder, or create a new folder
Flash settings cannot be changed
• The flash is unavailable under the
Cannot create more folders
Maximum number of images already
selected
• The folder with a name beginning with
“999” exists on the “Memory Stick
Duo” media. You cannot create any
folders if this is the case.
• You can select up to 100 image files
from [Multiple Images].
• When you select all image files of a
folder, the maximum number is 999.
• You can add up to 999 image files as
Favorites, and you can add the
(Print order) mark to a maximum 999
files. Cancel the selection.
File error
• An error occurred while the image was
playing back. Sony does not guarantee
playback of image files on the camera if
the files have been processed using a
computer or recorded with another
camera.
Printer busy
Paper error
No paper
Ink error
Low ink
Read only folder
• You have selected a folder that cannot
be set as a recording folder on the
No ink
• Check the printer.
File protected
Printer error
• Check the printer.
• Check if the image you want to print is
corrupted.
Image size over limit
• You are playing back an image with size
that cannot be played back on the
camera.
• The data transmission to the printer may
not be completed yet. Do not disconnect
the dedicated USB cable.
(Vibration warning indicator)
• Camera shake may occur due to
insufficient light. Use the flash, turn on
the anti-blur function, or mount the
camera on a tripod to secure the camera.
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Warning messages
Processing...
• The printer is canceling the current print
job. You cannot print until it is finished.
This may take time, depending on the
printer.
• If you select all image files of a folder,
this may take time for processing.
Operation cannot be executed for
movie files
• You have selected a function that is not
available for movies.
Operation cannot be executed in
unsupported files
• Processing and other editing functions
of the camera cannot be performed on
image files that have been processed
using a computer or images that were
recorded with another camera.
Operation cannot be executed when
using a PictBridge connection
• Some functions are restricted while the
camera is connected to a PictBridge
compliant printer.
Unable to detect face for retouch
• Retouching may not be possible
depending on the image.
Turn the power off and on again
• The lens malfunction.
99
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Others
Using the camera abroad — Power sources
You can use the camera, the battery charger (supplied), and the AC-LS5K AC Adaptor (sold
separately) in any country or region where the power supply is within 100 V to 240 V AC,
50/60 Hz.
• Do not use an electronic transformer (travel converter), as this may cause a
malfunction.
100
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On the “Memory Stick Duo” media
• Data may be corrupted in the following cases:
“Memory Stick Duo” media is a compact,
portable IC recording medium. The types of
“Memory Stick Duo” media that can be
used with the camera are listed in the table
below. However, proper operation cannot be
guaranteed for all “Memory Stick Duo”
media functions.
– When the “Memory Stick Duo” media is
removed or the camera is turned off during a
read or write operation.
– When the “Memory Stick Duo” media is used
in locations subject to static electricity or
electrical noise.
• We recommend backing up important data on a
hard disk of your computer.
“Memory Stick” media type
Recording/
Playback
• Do not press down hard when you write down
on the memo area.
• Do not attach a label on the “Memory Stick
Duo” media itself nor on a “Memory Stick Duo”
media Adaptor.
• When you carry or store the “Memory Stick
Duo” media, put it in the case supplied with it.
Memory Stick Duo
(with MagicGate)
*1
a
Memory Stick Duo
(without MagicGate)
*2
a
• Do not touch the terminal section of the
“Memory Stick Duo” media with your hand or a
metal object.
• Do not strike, bend or drop the “Memory Stick
Duo” media.
MagicGate Memory Stick
Duo
*1*2
a
*1
Memory Stick PRO Duo
a
*1*3
Memory Stick PRO-HG Duo
a
• Do not disassemble or modify the “Memory
Stick Duo” media.
• Do not expose the “Memory Stick Duo” media
to water.
*1) “Memory Stick Duo” media, “MagicGate
Memory Stick Duo” media and “Memory Stick
PRO Duo” media are equipped with
MagicGate functions. MagicGate is copyright
protection technology that uses encryption
technology. Data recording/playback that
requires MagicGate functions cannot be
performed with the camera.
• Do not leave the “Memory Stick Duo” media
within the reach of small children. They might
accidentally swallow it.
• Do not insert anything other than “Memory
Stick Duo” media into the “Memory Stick Duo”
media slot. Otherwise, a malfunction may result.
• Do not use or store the “Memory Stick Duo”
media under the following conditions:
– High temperature locations such as the hot
interior of a car parked in direct sunlight
*2) The camera is not compatible with high-speed
data transfer using a parallel interface.
*3) The camera is not compatible with 8-bit
parallel data transfer. Supports 4-bit parallel
data transfer equivalent to “Memory Stick PRO
Duo” media.
– Locations exposed to direct sunlight
• This product is compatible with “Memory Stick
Micro” (“M2”) media. “M2” is an abbreviation
for “Memory Stick Micro”.
– Humid locations or locations with corrosive
substances present
• “Memory Stick Duo” media formatted with a
computer is not guaranteed to operate with the
camera.
• Data read/write speeds differ depending on the
combination of the “Memory Stick Duo” media
and the equipment used.
• Do not remove the “Memory Stick Duo” media
while reading or writing data.
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On the “Memory Stick Duo” media
Notes on using the “Memory Stick Duo”
media Adaptor (sold separately)
• To use “Memory Stick Duo” media with a
“Memory Stick” media compliant device, be
sure to insert the “Memory Stick Duo” media
into a “Memory Stick Duo” media Adaptor. If
you insert “Memory Stick Duo” media into a
“Memory Stick” media compliant device
without a “Memory Stick Duo” media Adaptor,
you might not be able to remove it from the
device.
• When inserting “Memory Stick Duo” media
into a “Memory Stick Duo” media Adaptor,
make sure the “Memory Stick Duo” media is
inserted facing in the correct direction, then
insert it all the way in. Incorrect insertion may
result in a malfunction.
• When using “Memory Stick Duo” media
inserted into a “Memory Stick Duo” media
Adaptor with a “Memory Stick” media
compliant device, make sure that the “Memory
Stick Duo” media Adaptor is inserted facing the
correct direction. Note that improper use may
damage the equipment.
• Do not insert a “Memory Stick Duo” media
Adaptor into a “Memory Stick” media
compliant device without “Memory Stick Duo”
media attached. Doing so may result in
malfunction of the unit.
Notes on using “Memory Stick PRO
Duo” media (sold separately)
“Memory Stick PRO Duo” media with a capacity
up to 16 GB have been confirmed to operate
properly with the camera.
Notes on using “Memory Stick Micro”
media (sold separately)
• To use “Memory Stick Micro” media with the
camera, be sure to insert the “Memory Stick
Micro” media into a Duo-sized “M2” media
Adaptor. If you insert “Memory Stick Micro”
media into the camera without a Duo-sized
“M2” media Adaptor, you might not be able to
remove it from the camera.
• Do not leave the “Memory Stick Micro” media
within the reach of small children. They might
accidentally swallow it.
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On the battery pack
• To keep clean battery pack terminal and prevent
short-circuiting, place the battery pack in a
plastic bag, etc. when carrying and storing to
isolate it from other metal objects, etc.
On charging the battery pack
• We recommend charging the battery pack in an
ambient temperature of between 10°C to 30°C
(50°F to 86°F). The battery pack may not be
fully charged in temperatures outside this range.
On battery life
• The battery life is limited. Battery capacity
decreases over time and through repeated use. If
decreased usage time between charges becomes
significant, it would be best to replace it with a
new one.
• The battery life varies according to how it is
stored and the operating conditions and
environment in which each battery pack is used.
• The CHARGE lamp may flash in the following.
(BC-CSKA only)
– When the temperature of the battery pack is
too low.
Remove the battery pack and place it in a
warm place.
– When the temperature of the battery pack is
too high.
Remove the battery pack and place it in a cool
place.
For details, see page 104.
Effective use of the battery pack
• Battery performance decreases in low
temperature surroundings. So in cold places, the
operational time of the battery pack is shorter.
We recommend the following to ensure longer
battery pack use:
– Put the battery pack in a pocket close to your
body to warm it up, and insert it in the camera
immediately before you start shooting.
• The battery pack will run out quickly if you use
the flash or zoom frequently.
• We recommend having spare battery packs
handy for two or three times the expected
shooting time, and making trial shots before
taking the actual shots.
• Do not expose the battery pack to water. The
battery pack is not water-resistant.
• Do not leave the battery pack in extremely hot
places, such as in a car or under direct sunlight.
How to store the battery pack
• Fully discharge the battery pack before storing
and store it in a cool, dry place. To maintain the
battery pack's function, fully charge the battery
pack and then fully discharge it on the camera at
least once a year while storing.
• To use the battery pack up, leave the camera in
power goes off.
103
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On the battery charger
On the battery charger
• Do not charge battery packs other than an NP-
BK type battery pack in the battery charger
supplied with the camera. Batteries other than
the specified kind may leak, overheat, or
explode if you attempt to charge them, posing a
risk of injury from electrocution and burns.
• Remove the charged battery pack from the
battery charger. If you leave the charged battery
pack in the charger, battery life may be
shortened.
• The CHARGE lamp of the supplied battery
charger flashes in either way:
– Fast flashing: Turns the light on and off
repeatedly at the interval of 0.15 seconds.
– Slow flashing: Turns the light on and off
repeatedly at the interval of 1.5 seconds. (BC-
CSKA only)
• When the CHARGE lamp flashes fast, remove
the battery pack being charged, and then insert
the same battery pack into the battery charger
securely again.
When the CHARGE lamp flashes fast again,
this may indicate a battery error or that a battery
pack other than the specified type has been
inserted. Check that the battery pack is the
specified type.
If the battery pack is the specified type, remove
the battery pack, replace it with a new one or
another one and check if the battery charger
operates correctly. If the battery charger
operates correctly, a battery error may have
occurred.
• When the CHARGE lamp flashes slowly, it
indicates that the battery charger stops charging
temporarily on standby. The battery charger
stops charging and enters the standby status
automatically when the temperature is outside of
the recommended operating temperature.
When the temperature gets back within the
appropriate range, the battery charger resumes
charging and the CHARGE lamp lights up
again. We recommend charging the battery pack
in an ambient temperature of between 10°C to
30°C(50°F to 86°F). (BC-CSKA only)
104
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Index
M
T
Recommended
“Memory Stick Duo” media
R
U
V
S
Screen
Shooting
W
N
Recommended
O
Z
P
106
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Additional information on this product and answers
to frequently asked questions can be found at our
Customer Support Website.
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