Sonos Speaker System ZP80F User Manual

Sonos® Digital Music System  
User Guide  
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Chapter 1 Overview  
Adding More Sonos Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8  
Using Line-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16  
ZonePlayer Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20  
ZonePlayer 100 Rear Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22  
ZonePlayer 80 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24  
Chapter 3 Windows® Desktop Controller  
Sonos Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1  
Sonos Desktop Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3  
Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4  
Controlling the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4  
Managing Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5  
Contents  
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ii  
Managing Music Queue (DCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8  
Chapter 5 Using the Sonos® Controller  
Connecting the Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1  
Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Clock and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7  
Online Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10  
Adjusting Controller Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12  
Additional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14  
Controller - Volume Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16  
Managing Zones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18  
Music Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-20  
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Managing Your Music Queue (Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33  
Appendix A Tips and Troubleshooting  
Resetting the Desktop Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8  
Can’t Find What You’re Looking For? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12  
Appendix B Sonos Device Specifications  
Sonos ZonePlayer 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1  
Sonos ZonePlayer 80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3  
Sonos Controller CR100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5  
Sonos Loudspeaker SP100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6  
Appendix C Sonos Setup Using Controller  
System Setup Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1  
Setup with a NAS Device (no router). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-4  
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iv  
Regulation Information  
Europe  
This product complies with the requirements of the R&TTE Directive (1999/5/ED). A copy of the full  
Declaration of Conformance may be obtained at http://eu.sonos.com.  
Attention In France, operation is limited to indoor use within the band 2.454-2.4835 GHz.  
(Attention. En France, l’utilisation en intérieur est limitée à la bande de fréquences 2,454-2,4835 GHz.)  
USA  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to  
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is con-  
nected.  
Consult the dealer or an experienced audio technician for help. Modifications not expressly ap-  
proved by the manufacturer may void the user's authority to operate the equipment under FCC  
rules.  
Canada  
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.  
Industry Canada  
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not  
from Health Canada’s Web site www.hc-sc.gc.ca/rpb.  
RF Exposure Requirements  
To comply with FCC and EU exposure essential requirements, a minimum separation distance of 20cm (8  
inches) is required between the equipment and the body of the user or nearby persons.  
Recycling Information  
This symbol on the product or on its packaging indicates that this product shall not be treated as household  
waste. Instead please deliver it to the applicable collection point for the recycling of electrical and electronic  
equipment. By recycling this product correctly, you will help conserve natural resources and prevent  
potential negative environmental consequences. For more detailed information about recycling of this  
product, please contact your local city office, your household waste disposal service or the shop where you  
purchased the product.  
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Overview  
Your Computer Requirements  
Note: Your network must have a high-speed Internet connection, as the Sonos  
Digital Music System is designed to provide you with online software updates. Your  
Sonos system must be registered to receive these updates so be sure to register  
during the setup process. At no time is your e-mail address provided to other  
companies.  
To play the digital music files stored on your computer, your computer network must  
meet the following requirements:  
Network Requirements  
DSL/cable modem, or LAN-based, high-speed Internet connection.  
If you currently have a cable or DSL modem connected directly to your comput-  
er, you should install a router between your modem and your computer to  
enhance your computer’s security, and to share the Internet connection with  
your Sonos Digital Music System and other devices. If you do not have a router,  
you should purchase and install one before proceeding.  
System requirements  
500 MHz processor or better  
128 MB RAM minimum/256 MB RAM recommended  
Network hardware as described above  
Compatible operating systems  
Windows Vista™  
Windows® XP, including Windows XP® Media Center  
Macintosh® OS X  
Chapter 1  
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1-2  
Sonos Digital Music System User Guide  
Compatible playlist formats  
iTunes®  
Rhapsody™  
Musicmatch™  
Windows Media Player®  
WinAmp®  
Compatible music file formats  
Compressed MP3  
WMA (including Windows Media purchased songs)  
AAC (MPEG4)  
Ogg Vorbis  
Audible .AA files (format 4)  
Apple Lossless  
Flac (lossless)  
Uncompressed WAV and AIFF files.  
Apple FairPlay and WMA Lossless formats are not currently supported.  
Compatible streaming formats  
MP3  
WMA (HTTP)  
Please visit our Web site at http://faq.sonos.com/specs for the latest system  
requirements and compatible audio formats.  
Technical Support  
For help with troubleshooting and support issues, visit our Support Web site. If you  
cannot solve the problem there, contact us by telephone.  
Telephone: Visit our Web site at www.sonos.com/support/phone support to  
find the correct telephone number for your country.  
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Chapter 1: Overview  
1-3  
Additional Information  
For the latest product documentation, go to  
For answers to common or uncommon questions, go to http://faq.sonos.com.  
For the latest system requirements or compatible audio formats, go to http://  
For the latest Sonos Digital Music System product news, go to http://  
System Registration  
Registering your music system allows you to receive technical support, Sonos  
software upgrades, as well as several free music service trials. At no time is any of  
your information provided to other companies.  
To register using Desktop Controller software  
1. Select Sonos System Registration from the Help menu (Windows) or the  
Sonos menu (Macintosh).  
To register using Sonos Controller  
1. From the Music menu, click System Settings.  
2. Click Advanced Settings>System Registration.  
Language Preference  
Using Desktop Controller for Windows  
1. From the File menu, select Preferences.  
2. Select the General tab.  
3. Select your language preference from the Desktop Controller Language field.  
Using Desktop Controller for Macintosh  
The Desktop Controller will try to use the language you have selected in your OS X  
operating system (System Preferences).  
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1-4  
Sonos Digital Music System User Guide  
Using Sonos Controller  
1. From the Music menu, select System Settings>Controller Settings>Advanced  
Settings>Language.  
2. Select your language preference, and then press OK.  
Available Music Sources  
Library (shared folders on your network)  
Music services  
Sonos playlists (music queues you have saved for future playback)  
Internet radio  
Line-in (external devices such as a CD player or a portable music player)  
What is your music library?  
Your music library includes digital music located anywhere on your home network  
such as:  
shared folders on your computer  
shared folders on another computer in your network  
network-attached storage (NAS) devices  
What is a music queue?  
When you make music selections, they are added to a list of tracks called a music queue.  
You can create a different music queue for each zone in your house, or you can create a  
zone group and play the same music across multiple zones. A play indicator appears to  
the left of the track currently playing in the music queue. When the current track ends,  
the next track in the queue starts to play, and play continues down through the list  
until the queue is completed. When you add tracks to a queue, you can choose to play  
them now, or add them to the end of the queue.  
What is a Sonos playlist?  
A Sonos playlist is a music queue you create and then save for future listening. For  
example, you might want to create a jazz playlist, a party playlist, or an easy listening  
playlist.  
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Chapter 1: Overview  
1-5  
What is Internet radio?  
Internet radio stations are broadcasts provided by 3rd parties via the Internet. Sonos  
comes preloaded with over 300 Internet radio stations, and it's easy to add more as  
long as they use streaming MP3 or WMA formats.  
What is Line-in?  
You can connect an external line-in source such as a CD player, portable music player,  
or television to your Sonos Digital Music System, and this audio can be streamed to any  
ZonePlayer(s) in your house.  
Music Library Preferences  
Sort folders by preference  
You can set the sorting preference for music folders that are accessible from your music  
library. You can choose to sort by:  
Track name  
Track number  
Filename  
Using Desktop Controller software  
1. From the File menu (Windows) or Sonos menu (Macintosh), select Preferences.  
2. Click the Library tab, and select your sort order preference from the drop-down  
Sort By field.  
Using Sonos Controller  
1. From the Music menu, select System Settings>Advanced Settings>Sort  
Folders By.  
2. Select your sort order preference, and then press OK.  
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1-6  
Sonos Digital Music System User Guide  
Compilation albums  
If your music collection contains compilations and soundtracks, you may want to  
group these songs together in your music library instead of viewing them by individual  
artist. This means that any artists that appear solely on compilations will not appear in  
your Artists list. There are two ways you can group compilations within Sonos:  
Windows Desktop Controller  
Macintosh Desktop Controller  
Group by iTunes® Compilations  
iTunes normally organizes your iTunes Music folder as [Artist]/[Album]/[Track name].  
iTunes has a feature that allows you to group your compilations albums together. This  
will organize your compilations and soundtrack albums as [Compilations]/[Album]/  
[Track name].  
Within iTunes:  
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Chapter 1: Overview  
1-7  
1. Mark individual tracks as being part of compilations by highlighting the track and  
then selecting File>Get Info.  
2. Check the Part of a compilation checkbox.  
3. From iTunes Preferences, check the Group Compilations When Browsing  
checkbox. This will group the tracks you’ve marked as compilations.  
Within Sonos:  
You can organize your Sonos music library to use this iTunes compilation view.  
Using the Desktop Controller  
1. Select File (or Sonos)>Preferences.  
2. From the Library tab, select Group using iTunes compilations.  
3. If you would like to see the individual artists displayed in a Contributing Artist view,  
check the Show Contributing Artists in the Music Library checkbox. If this box  
is not checked, the Contributing Artists view will not display.  
Using the Sonos Controller  
1. From the Music menu, select System Settings>Music Library Management>  
Compilation Albums.  
2. Select Group Using iTunes Compilations, and press OK.  
Group by AlbumArtists  
Windows Media Player, as well as some other players, use the Album Artist category to  
group compilations and soundtrack albums (the Album Artist is the person, group or  
composer the album would be filed under in a store.)  
You can organize your Sonos music library to use the AlbumArtist compilation view.  
Using Desktop Controller  
1. Select File (or Sonos)>Preferences.  
2. From the Library tab, select Group using AlbumArtists.  
3. If you would like to see the individual artists displayed in a Contributing Artist view,  
check the Show Contributing Artists in the Music Library checkbox. If this box  
is not checked, the Contributing Artists view will not display.  
Using Sonos Controller  
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1-8  
Sonos Digital Music System User Guide  
1. From the Music menu, select System Settings>Music Library Management>  
Compilation Albums.  
2. Select Group Using AlbumArtist, and then press OK.  
Contributing artists  
Contributing Artists are those who appear on individual tracks within an album,  
including those on a compilation or soundtrack album. You can set your preferences to  
show or hide these individual artists within a Contributing Artists view.  
Using Desktop Controller  
1. Select File (or Sonos)>Preferences.  
2. From the Library tab, check or uncheck the Show Contributing Artists in the  
Music Library checkbox. If this box is not checked, the Contributing Artists view  
will not display.  
The Show Contributing Artists preference setting you select applies only to this  
Desktop Controller. If you have another Desktop or handheld Controller, you can select  
a different Contributing Artist view for it.  
Using Sonos Controller  
1. From the Music menu, select System Settings>Music Library Management>  
View Contributing Artists.  
2. Select On or Off, and press OK.  
The View Contributing Artists preference setting you select applies only to this  
handheld Controller. If you have another Desktop or handheld Controller, you can  
select a different Contributing Artist view for it.  
Don’t group compilations  
If you choose not to group compilation albums, the individual artists will display within  
your Artists view.  
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Chapter 1: Overview  
1-9  
Using Desktop Controller  
1. Select File (or Sonos)>Preferences.  
2. From the Library tab, select Do not Group Compilations. All of the individual  
artists will then appear in the Artists view.  
Using Sonos Controller  
1. From the Music menu, select System Settings>Music Library Management>  
Compilation Albums.  
2. Select Do not group compilations, and then press OK.  
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1-10  
Sonos Digital Music System User Guide  
Windows Shortcut Keys  
FUNCTION  
Help  
KEY SEQUENCE  
F1  
Album Art  
Equalizer  
Unmute All Zones  
Mute All Zones  
Mute Zone  
Volume Down  
Volume Up  
Next  
F4  
F5  
F6  
F7  
F8  
F9  
F10  
CTRL + F  
CTRL + P  
CTRL + N  
CTRL + Shift + N  
CTRL + B  
CTRL + Q  
CTRL + H  
CTRL + T  
Play/Pause  
Play Now  
Play Next  
Previous  
Add to Queue  
Shuffle  
Repeat  
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Chapter 1: Overview  
1-11  
Macintosh Shortcut Keys  
FUNCTION  
Add to Queue  
Album Art  
Clock and Alarms  
Drop Zone  
Equalizer  
KEY SEQUENCE  
Option + Command + A  
Command + —  
Shift + Command + C  
Shift + Command + D  
Command + =  
Help  
Command + ?  
Hide Music Library  
Library  
Command + L  
Command + 1  
Line-In  
Command + 5  
Link Zone  
Shift + Command + L  
Command + 2  
Music Services  
Mute All Zones  
Mute Zone  
Next  
Option + Shift + Command + Down Arrow  
Option + Command + Down Arrow  
Command + Right Arrow  
Shift + Command + Down Arrow  
space  
Next Zone  
Play/Pause  
Play Now  
Option + Command + P  
Option + Command + N  
Command + ,  
Play Next  
Preferences  
Previous  
Command + Left Arrow  
Shift + Command + Up Arrow  
Previous Zone  
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1-12  
Sonos Digital Music System User Guide  
Radio  
Command + 4  
Repeat  
Option + Command + R  
Shift + Command + U  
Shift + Command + M  
Shift + Command + Z  
Option + Command + S  
Shift + Command + S  
Command + 3  
Schedule Music Index Updates  
Set Up Music Library  
Set Up Zones  
Shuffle  
Sleep Timer  
Sonos Playlists  
Unmute All Zones  
Update Music Index Now  
Volume Down  
Volume Up  
Option + Shift + Command + Up Arrow  
Shift + Command + I  
Command + Down Arrow  
Command + Up Arrow  
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ZonePlayer Setup and Operation  
1-2-3 Setup  
It takes just 3 steps to get your Sonos Digital Music System up and running:  
1
Connect speakers or an external amplifier to your ZonePlayer  
2
Connect the first Sonos ZonePlayer (with Ethernet cable supplied) to your home  
network  
3
Install the computer software (or use the Sonos Controller) to configure your  
music system  
Easy as 1-2-3 Setup  
Follow the step-by-step instructions to ensure that you set up your Sonos Digital Music  
System correctly.  
If you experience any difficulty during the setup process, see "Tips and Trouble-  
shooting"for additional help.  
The first ZonePlayer you set up should connect to your home network using a  
standard Ethernet cable (supplied). If your computer only has a wireless connec-  
tion, visit our Web site at http://faq.sonos.com/wireless.  
1. Connect the first ZonePlayer to your home network (with supplied Ethernet  
cable).  
2. Install the software and follow the prompts to add the ZonePlayer and set up  
access to your music files.  
3. Add the Controller to your music system.  
Once you’ve set up your music system, you can easily add more ZonePlayers or any  
other Sonos components you’ve purchased.  
Chapter 2  
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Chapter 2: ZonePlayer Setup and Operation  
2-2  
Step 1: Connect first ZonePlayer to home network  
1. Connect the Ethernet cable from an open port on your router to any of the  
Ethernet switch connectors on the back of your ZonePlayer.  
Note: You can connect either a ZonePlayer 80 or a ZonePlayer 100 to your router. If  
you are going to use speakers in this music zone, you can connect a ZonePlayer 100  
to your router. If you want to connect to an external amplifier, or to your computer’s  
powered speakers, you can connect a ZonePlayer 80 to your router.  
If your modem is currently plugged into the only network interface connector  
on your computer, you should install a standard router before continuing. If you  
don’t have a router, go to http://faq.sonos.com/norouter for instructions.  
Or,  
If you have structured (built-in) wiring that connects to a router located else-  
where in your home, you can connect the Ethernet cable from a live wall plate  
into one of the Ethernet switch connectors on the back of your ZonePlayer.  
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Chapter 2: ZonePlayer Setup and Operation  
2-3  
Setup illustrations  
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Chapter 2: ZonePlayer Setup and Operation  
2-4  
Setup illustrations (no open router port)  
2. If you don’t have an open port on your router, you can disconnect your computer  
from the router and connect it to the ZonePlayer instead. Then you can connect  
the ZonePlayer into the router port the computer was previously plugged into.  
Note: To maintain your computer’s security, do not connect the ZonePlayer directly  
to your cable/DSL modem.  
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Chapter 2: ZonePlayer Setup and Operation  
2-5  
If you are connecting a ZonePlayer 100  
Once you have connected the ZonePlayer to your home network, follow the steps  
below to attach speakers to the ZonePlayer 100, and then apply power.  
Your speaker’s power rating should be at least 75W for 8 Ohm speakers, and at least  
150W for 4 Ohm speakers. Do not connect speakers rated at less than 4 Ohms.  
Note: Connect the red (+) and black (-) terminals from each speaker to the  
corresponding terminals on the ZonePlayer. Mismatching of polarities will result in  
weak central sound, and a distorted sense of sound direction.  
1. When making connections, ensure that none of the strands of your speaker wire  
come in contact with an adjoining terminal on the rear panel.  
2. Use your thumb or finger to firmly push the spring-  
loaded speaker connector post inward to reveal the  
connection hole.  
3. Insert the stripped end of the speaker wire into the  
hole, then release. The stripped portion should be caught  
firmly in the connector post.  
4. Repeat to install the other speaker wires.  
5. Attach the power cord and plug into a wall outlet.  
The Mute button indicator and the ZonePlayer Status indicator will begin to flash.  
(If this ZonePlayer was previously connected to another Sonos Digital Music System,  
the ZonePlayer Status indicator may light solid white instead.)  
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Chapter 2: ZonePlayer Setup and Operation  
2-6  
If you are connecting a ZonePlayer 80  
Note: If you are replacing the wired ZonePlayer in an existing Sonos Digital Music  
System with a ZonePlayer 80, first add the new ZonePlayer 80 to your music system.  
You can then unplug the wired ZonePlayer, replace it with the ZonePlayer 80, and  
move the original ZonePlayer to a new location.  
Once you have connected the ZonePlayer to your home network, follow the steps  
below to connect to an external amplifier:  
1. Attach the power cord and plug in the ZonePlayer 80.  
The Mute button indicator and the ZonePlayer Status indicator will begin to flash.  
(If this ZonePlayer was previously connected to another Sonos Digital Music System,  
the ZonePlayer Status indicator may light solid white instead.)  
2. Connect your ZonePlayer 80 to an external amplifier by choosing one of the  
following options:  
Connect to a home theater or amplifier  
If you have digital inputs on your home theater or amplifier, you can use either a  
TOSLINK optical audio cable or a digital coaxial cable to connect the ZonePlayer  
80’s digital output to the digital input on the receiver.  
If you have analog inputs on your home theater or amplifier, use a standard RCA  
audio cable to connect a ZonePlayer’s analog audio output to the audio inputs  
on the receiver.  
Select the proper input channel on the receiver.  
After you finish setting up your Sonos system, go to "Using Line-out" to adjust  
the volume settings.  
Connect to a computer or powered speakers  
You will need a stereo mini to RCA Y-adapter audio cable (one 1/8-inch stereo  
miniplug to dual RCA male connectors) to connect the ZonePlayer’s analog au-  
dio output to the computer’s audio input.  
You may need a Y-adapter audio cable (one1/8-inch stereo miniplug to dual  
RCA male connectors) to connect the speakers to the audio outputs on the  
ZonePlayer. If your speakers have a male 1/8-inch stereo plug, you will need to  
attach a female-to-female coupler between the speaker plug and the Y-adapter  
audio cable.  
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Chapter 2: ZonePlayer Setup and Operation  
2-7  
Step 2: Install software  
If your operating system is Macintosh® OS X, Windows Vista™ or Windows® XP, simply  
insert the Sonos System Setup CD-ROM and follow the on-screen instructions to install  
the software, configure your music system, and set up access to your music files.  
If you have a different operating system, you can set up your music system using  
the Sonos Controller instead. See "System Setup Using the Controller". You can  
also go to http://faq.sonos.com/nodcr for setup assistance.  
If you only have a NAS device without a router, see "Setup with a NAS Device (no  
router)".  
For use with:  
Windows XP, including  
Windows XP Media Center  
Windows Vista  
Mac OS X  
Note: Firewall software such as Norton Internet Security™, McAfee™ Personal  
Firewall, Windows® Firewall, or Mac OS X built-in firewall, can block the operation of  
your Sonos Desktop Controller software. During installation, you may see prompts  
from your firewall software indicating that the Sonos application is attempting to  
perform certain operations. You should always allow full access to the Sonos  
Desktop Controller. You may also need to change the settings of your firewall  
software to ensure that Windows file sharing is not blocked. Please go to our Web  
site at http://faq.sonos.com/firewall for detailed instructions.  
Step 3: Add Controller  
Plug your Sonos Controller into the power adapter and follow the prompts on the  
Controller’s screen to add it to your music system. You can use the Controller while it is  
charging.  
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Chapter 2: ZonePlayer Setup and Operation  
2-8  
Adding More Sonos Components  
Add A ZonePlayer  
If your house has structured (built-in) wiring, you can make a ‘wired’ connection to an  
additional ZonePlayer. Otherwise, make a wireless connection.  
Caution: Do not place any items on top of your ZonePlayer. This may impede the  
air flow and cause your ZonePlayer to overheat.  
1. Place the ZonePlayer in the room you have selected.  
2. If you are making a wired connection, connect a standard Ethernet cable from  
either your router, another ZonePlayer, or a ‘live’ network wall plate to any of the  
Ethernet switch connections on the back of the new ZonePlayer. If you are making  
a wireless connection, proceed to step 3.  
3. If you are adding a ZonePlayer 100, attach speakers to your ZonePlayer (see "If you  
are connecting a ZonePlayer 100"). If you are adding a ZonePlayer 80, connect to  
an external amplified device (see "If you are connecting a ZonePlayer 80").  
After you plug the ZonePlayer into a wall outlet, the Mute indicator and the  
ZonePlayer Status indicator will begin to flash. (If this ZonePlayer was previously  
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Chapter 2: ZonePlayer Setup and Operation  
2-9  
connected to another Sonos Digital Music System, the ZonePlayer Status indicator may  
light solid white instead.)  
Mute; flashes green  
Status Indicator; flashes  
white  
4. Choose one of the following options:  
Use the Desktop Controller to add the ZonePlayer to your Sonos Digital Music  
System by selecting Zones>Set Up Zones>Add.  
Or,  
UseaSonos Controller to add the ZonePlayer to your Sonos Digital Music System  
by selecting System Settings>Add a ZonePlayer from the Music menu.  
During the setup process, you will be asked to press and release the Mute and Volume  
Up buttons simultaneously on the ZonePlayer you are adding to the Sonos Digital  
Music System.  
You may release the buttons as soon as the Mute indicator (green) and the  
ZonePlayer Status Indicator (white) start to blink alternately (this takes ap-  
proximately 1 second.)  
When the ZonePlayer has been successfully added to your music system, the  
Mute indicator will go out and the ZonePlayer Status indicator will change to  
solid white.  
Add a Controller  
You should charge your new Sonos Controller when you remove it from the packaging.  
Plug it into the power adapter, and then follow the Controller’s on-screen prompts to  
add it to your music system (you can use the Controller while it is charging.)  
When and why should I use a wireless connection?  
The Sonos Digital Music system uses a built-in wireless connection to communicate  
between ZonePlayers. You can place ZonePlayers anywhere without physically  
connecting them to your computer network, as long as they are within transmitting  
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Chapter 2: ZonePlayer Setup and Operation  
2-10  
range (up to 100 ft. depending upon your home’s layout). This means that you do not  
need to go to the effort of installing cables, and you can relocate your ZonePlayer(s)  
easily.  
Note: Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless  
devices can interfere with or block the wireless network signals from your Sonos  
Digital Music System. Once you locate your ZonePlayer, if you are experiencing  
difficulty, it is advisable to relocate the ZonePlayer, change the wireless channel your  
music system is operating on (see "Selecting a different wireless channel"), or make a  
wired connection (Ethernet cable) either from your router to the ZonePlayer, or from  
one ZonePlayer to another. If you are having trouble placing your units within  
wireless range of each other, you can go to our Web site at http://faq.sonos.com/  
range for more information.  
Use wireless connections when:  
You do not want to install network cables  
You may want to move the ZonePlayer  
There is enough signal strength for the ZonePlayer to transmit and receive data  
reliably  
Renaming a ZonePlayer  
If you name a ZonePlayer incorrectly, or if you move your ZonePlayer to another room,  
you can rename it to suit your preference.  
To rename using Desktop Controller software  
1. From the Zones menu, click Set Up Zones.  
2. Select the ZonePlayer you wish to change, and click Settings.  
3. From the Zone Name tab, select a name from the list, or type a new name for this  
ZonePlayer in the Zone Name field, and then click OK.  
To rename using Sonos Controller  
1. From the Music menu, select System Settings>ZonePlayer Settings and press  
OK.  
2. Use the scroll wheel to highlight the zone you wish to change, and press OK.  
3. Select ZonePlayer Name, and press OK.  
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Chapter 2: ZonePlayer Setup and Operation  
2-11  
4. Choose one of the following options:  
Use the scroll wheel to select a new name from the list, and then press OK.  
Or,  
Type a different name by selecting Enter New.  
Use the scroll wheel to select each letter, pressing OK after each entry.  
Press Accept to accept the new name, or press Cancel to leave the screen  
without making a change.  
Turning Off White Status Indicator  
If you have a ZonePlayer located in a bedroom, you may want to turn off the Status  
Indicator Light located on the front of the ZonePlayer. When the ZonePlayer is in  
normal operation, the white light will not display. However, if the ZonePlayer status  
indicator begins to flash amber, see "ZonePlayer Status Indicator Explanations"for  
additional information.  
ZonePlayer Status Indicator  
Light; white when in normal  
operation  
To turn off using Desktop Controller software  
1. From the Zones menu, click Set Up Zones.  
2. Highlight the ZonePlayer you wish to adjust, and click Settings.  
3. From the Status Indicator Light tab, select On or Off and click OK.  
To turn off using Sonos Controller  
1. From the Music menu, select System Settings>ZonePlayer Settings, and press  
OK.  
2. Use the scroll wheel to highlight the zone you wish to affect, and press OK.  
3. Select White Status Indicator Light, and press OK.  
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Chapter 2: ZonePlayer Setup and Operation  
2-12  
4. Select On to turn the light on during normal operation, or Off to turn the light off  
during normal operation, and press OK.  
Changing a ZonePlayers Operating Mode  
You can use a ZonePlayer simply to extend the wireless range of your Sonos Digital  
Music System and not to play music by placing the ZonePlayer into Sonos Extender  
mode. A ZonePlayer operating in Sonos Extender mode is sometimes referred to as a  
hidden ZonePlayer, and will not appear in your Zones menu.  
The ZonePlayer must already be part of your Sonos Digital Music System in order to  
change its mode of operation.  
To change using Desktop Controller software  
1. From the Zones menu, select Set Up Zones.  
2. Highlight the ZonePlayer you want to change, and click Settings.  
3. Select the Advanced tab.  
4. Select either Normal Mode or Sonos Extender Mode, and click OK.  
To change using Sonos Controller  
1. From the Music menu, select System Settings>ZonePlayer Settings.  
2. Select the ZonePlayer you want to change, and click OK.  
3. Select ZonePlayer Mode, and click OK.  
4. Select either Normal or Sonos Extender mode, and click OK.  
When a ZonePlayer is in Sonos Extender mode, it does not display in your Zones menu.  
When you change it back to normal operation using the ZonePlayer Settings screen,  
it will appear as an unnamed zone and you can rename it at that time.  
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Chapter 2: ZonePlayer Setup and Operation  
2-13  
Equalization (Sound Settings)  
You can change the sound settings (treble, bass, loudness, or balance) for each  
individual ZonePlayer.  
Using the Desktop Controller software  
1. Highlight a zone in the Zones pane, and then click the Equalizer button to  
change the sound settings (treble, bass, loudness, balance or volume) for an  
individual ZonePlayer. (You can also select Equalizer from the Play menu.)  
Tochangethevolumeforazone group, use the group volume control on the left.  
If you have two or more zones in a group, use the Equalizer window to adjust  
the volume for each zone individually.  
Using the Sonos Controller  
1. From the Music menu, select System Settings>ZonePlayer Settings, and press  
OK.  
2. Use the scroll wheel to select a zone, and press OK.  
3. Select Music Equalization, and press OK.  
4. Select a setting, and then use the scroll wheel to make adjustments to the control  
slide that appears on the screen, and then press OK.  
5. To change the settings for a ZonePlayer back to their original default values, select  
Reset All.  
Turning Off Music System  
Your Sonos Digital Music System is designed to be always on; the system uses minimal  
electricity whenever it is not playing music. To stop streaming music in all zones, you  
can use the Pause All feature.  
Using the Sonos Controller, select Pause All from the Zone menu.  
Using the Desktop Controller software, select Pause All from the Play menu.  
Your ZonePlayers will remain off until you click Play to restart each zone or zone group.  
Using Line-out  
You can easily connect your home theater, stereo, or powered speakers to a  
ZonePlayer. Depending on your ZonePlayer model, you can use analog or digital audio  
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Chapter 2: ZonePlayer Setup and Operation  
2-14  
outputs to connect to an external amplifier. The ZonePlayer 80 model has both digital  
and analog outputs, while the ZonePlayer 100 model has analog outputs.  
For additional information on connecting audio devices, you can go to our Web site at  
To connect to a home theater  
1. Choose one of the following options:  
If you have digital inputs on your home theater receiver and your ZonePlayer  
supports digital audio output, you can use either a TOSLINK™ optical audio ca-  
ble or a digital coaxial cable to connect the ZonePlayer's digital output to the  
digital input on your home theater receiver.  
If you have analog inputs on your receiver, use a standard RCA audio cable to  
connect a ZonePlayer's analog audio output to the audio inputs on your home  
theater receiver.  
2. Select the proper input channel on your home theater system.  
3. If you are setting up a new ZonePlayer, plug in your ZonePlayer, and then choose  
one of the following options:  
Use the Desktop Controller software to add the ZonePlayer to your Sonos Dig-  
ital Music System by selecting Zones>Set Up Zones>Add.  
Use the Sonos Controller to add the ZonePlayer to your Sonos Digital Music  
System by selecting System Settings>Add a ZonePlayer from the Music  
menu.  
To control the volume from home theater  
Set the line-out level on this ZonePlayer to Fixed by selecting one of the following  
options:  
Using the Desktop Controller software, select Set Up Zones from the Zones  
menu. Select the ZonePlayer attached to your home theater, and then click Set-  
tings. Click the Line-Out tab, and choose Fixed.  
Using the Sonos Controller, from the Music menu, select System Settings. Se-  
lect ZonePlayer Settings, and use the scroll wheel to highlight the ZonePlayer  
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Chapter 2: ZonePlayer Setup and Operation  
2-15  
attached to your home theater. Select Line-Out Level, and choose Fixed.  
Note: When you change the line-out level to Fixed on your ZonePlayer, you will not  
be able to adjust the volume or the equalization settings using your Sonos  
Controller.  
To control the volume from Sonos system  
1. Adjust your home theater or other audio device's volume to typical listening  
volume.  
2. Set the line-out level on this ZonePlayer to Variable by selecting one of the  
following options:  
Using the Desktop Controller software, select Set Up Zones from the Zones  
menu. Select the ZonePlayer attached to your home theater, and then click Set-  
tings. Click the Line-Out tab, and choose Variable.  
Using the Sonos Controller, from the Music menu, select System Settings. Se-  
lect ZonePlayer Settings, and use the scroll wheel to highlight the ZonePlayer  
attached to your home theater. Select Line-Out Level, and choose Variable.  
3. Use the Controller to adjust the volume on your Sonos system so you can hear  
music. This may be at the high end of the volume scale.  
4. If desired, you can readjust the volume on your home theater system so that the  
volume range for the Controller falls within your typical listening range.  
To connect to a computer or powered speakers  
If you are connecting to your computer: You will need a stereo mini-to-RCA Y  
adapter audio cable (one 1/8-inch stereo mini-plug to dual RCA male connec-  
tors) to connect the ZonePlayer’s analog audio output to the computer’s audio  
input.  
If you are connecting to powered speakers: You may need a Y adapter audio  
cable (one 1/8-inch stereo mini-plug to dual RCA male connectors) to connect  
the computer’s speakers to the audio outputs on the ZonePlayer. If your speak-  
ers have a male 1/8-inch stereo plug, you can attach a female-to-female coupler  
between the speaker plug and the Y adapter audio cable, or you can use a Y-  
adapter audio cable (one 1/8-inch Female connector to dual RCA male connec-  
tors).  
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Chapter 2: ZonePlayer Setup and Operation  
2-16  
Using Line-in  
You can play music from an external line-in source such as a CD player, portable music  
player, or television that is connected to your Sonos Digital Music System. This audio  
can be streamed to any ZonePlayer(s) in your house. So, connect your CD player to the  
Sonos Digital Music System and listen to the CDs you haven’t had a chance to rip to  
your music library, or connect to your TV and listen to the football game on the patio  
while cooking on the grill.  
Note: You can listen to music from the external device in any zone, and use the  
Sonos Digital Music System to control the volume settings. However you must  
control the playback (forward, pause, etc.) from the line-in source. If you have  
Compressed encoding selected, you will notice a delay before the music starts to  
play.  
Connecting a music source  
Use a standard RCA cable to plug the external source into the analog Audio In  
connections on the back of your ZonePlayer. The source device will automatical-  
ly be detected.  
To connect a portable player to the ZonePlayer, you will need a 1/8 inch mini-ste-  
reo to RCA audio cable. Plug the mini-stereo end into the portable device and  
the RCA end into the Audio In connection on the ZonePlayer.  
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Chapter 2: ZonePlayer Setup and Operation  
2-17  
Setup illustrations  
To connect using Desktop Controller software  
1. From the Music Library pane, click the Line-In tab. (On a PC, you may need to  
click >> to select the Line-In tab if your screen resolution is set low).  
2. To play music from this source, select the audio component, and click Play Now.  
3. To change the settings for this source, highlight the audio component, and click  
Set Up to display the ZonePlayer Settings screen.  
(You can also display this screen by selecting Set Up Zones>Settings from the  
Zones menu. Highlight the ZonePlayer your line-in source is connected to, and  
click Settings.)  
4. From the Line-In tab, select an audio component type from the Source IconType  
list.  
5. Type the name you want to use for this source (for example, CD Player or MP3  
Player).  
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Chapter 2: ZonePlayer Setup and Operation  
2-18  
6. Select the line-in level appropriate for this device, and then click OK.  
The default (typical) line-in level for the selected device type is displayed. You  
can increase or decrease the level, but if the level is set too high, you may expe-  
rience clipping at higher volume levels.  
To connect using Sonos Controller  
From the Music menu, select Line-In Sources and press OK.  
To play music from this source, highlight it and press OK.  
To change the name of the component, highlight it and select Edit Name.  
Choose a new name from the list, and press OK.  
To change the line-in level for this component, highlight it and select Edit Line  
Level. Choose the line-in level appropriate for this device, and click OK.  
A default (typical) line-in level is automatically assigned when you select a source  
name. If the volume sounds too low, you can select a higher line level for this  
device. You may experience clipping at higher volume levels if you set the level  
too high.  
To change the line-in encoding for these components, see "Line-In encoding".  
Changing the line-in encoding setting  
The audio from line-in sources can be encoded to produce compressed or  
uncompressed audio. We recommend the following usage guidelines:  
Use Uncompressed if:  
You want optimal performance with home theaters.  
You want to produce the highest quality sound for your multi-zone Sonos sys-  
tem (this selection requires more network bandwidth than compressed audio.)  
Use Compressed if:  
You are connecting more than 4 zones wirelessly.  
Using the Desktop Controller software  
1. From the File menu (Windows) orSonos (Macintosh) menu, select Preferences.  
2. Click the Advanced tab.  
3. Select Compressed or Uncompressed from the Line-In Encoding list, and click  
OK.  
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Chapter 2: ZonePlayer Setup and Operation  
2-19  
Using the Sonos Controller  
1. From the Music menu, select System Settings.  
2. Select Advanced Settings>Line-In Encoding.  
3. Use the scroll wheel to select Uncompressed or Compressed encoding, and  
press OK.  
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Chapter 2: ZonePlayer Setup and Operation  
2-20  
ZonePlayer Front Panel  
Mute button  
ZonePlayer  
status  
indicator  
Volume up (+)  
Volume down (-)  
On/Off  
Your Sonos Digital Music System is designed to be  
always on; the system uses minimal electricity when not  
playing music. To stop streaming music in all zones, use  
the Pause All feature.  
Using the Sonos Controller,  
select Pause All from the  
Zone menu.  
Using the Desktop Controller  
software, select Pause All  
from the Play menu.  
ZonePlayer status indicator  
Indicates the current status of the ZonePlayer. When the  
ZonePlayer is in normal operation, you can turn the  
white status indicator light on and off.  
Flashes white when powering  
up or connecting to your  
Sonos Digital Music System.  
Solid white when powered up  
and connected to your Sonos  
Digital Music System (normal  
operation).  
Go to "ZonePlayer Status Indicator Explanations"for  
additional status indicators.  
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Chapter 2: ZonePlayer Setup and Operation  
Mute button  
2-21  
To mute/unmute this ZonePlayer: Press the Mute  
button to mute or unmute this ZonePlayer.  
Lights solid green when sound  
is muted.  
Flashes green rapidly when  
household mute or unmute is  
about to take place.  
To mute/unmute all ZonePlayers: Press and hold the  
Mute button for 3 seconds to mute all ZonePlayers in  
your household. Press and hold for 3 seconds to unmute  
all ZonePlayers.  
Flashes green slowly when  
ZonePlayer is connecting to  
your music system.  
Volume Up (+)  
Adjusts the volume up and down.  
Volume Down (-)  
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Chapter 2: ZonePlayer Setup and Operation  
2-22  
ZonePlayer 100 Rear Panel Connectors  
Right speaker  
terminals  
Left speaker  
terminals  
Ethernet  
switch  
connectors  
Voltage select  
115V/230V  
AC power(Mains)  
input  
Subwoofer output  
Analog audio out  
Analog audio in  
Ethernet switch connectors (4)  
Use Category 5 Ethernet cable to connect to a router,  
computer, or additional network device such as a  
network-attached storage (NAS) device.  
LED indicators:  
Green (link connection)  
Flashing Yellow (network activity)  
Right speaker terminals  
Left speaker terminals  
Voltage select  
Use high-quality speaker wire to connect the right  
speaker to the ZonePlayer.  
Use high-quality speaker wire to connect the left  
speaker to the ZonePlayer.  
AC 115/230 V  
Select the voltage setting that is appropriate for your  
country.  
AC power (mains) input  
Use the supplied power cord to connect to power outlet.  
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Chapter 2: ZonePlayer Setup and Operation  
2-23  
Analog audio out  
(fixed/variable)  
Use a standard RCA audio cable to connect the  
ZonePlayer’s analog audio outputs to the audio inputs  
on a separate audio component, such as an amplifier or  
your home theater receiver.  
Analog audio in  
Use a standard RCA audio cable to connect the audio  
outputs from a separate audio component such as a CD  
player, to the ZonePlayer’s analog audio inputs.  
Subwoofer output  
Connect a powered subwoofer to this output using a  
standard RCA cable. The system will detect when a cable  
is connected to the subwoofer output and adjust the  
crossover frequency automatically.  
Note: If you disconnect your  
subwoofer, make sure to also  
disconnect the subwoofer’s cable  
from the ZonePlayer output.  
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Chapter 2: ZonePlayer Setup and Operation  
2-24  
ZonePlayer 80 Rear Panel Connectors  
Ethernet switch connectors  
AC power(mains)  
input  
TOSLINK  
digital  
audio out  
Coaxial  
digital  
audio out  
Analog audio out  
Analog audio in  
Ethernet switch connectors (2)  
Use Category 5 Ethernet cable to connect to a router,  
computer, or additional network device such as a  
network-attached storage (NAS) device.  
AC power (mains) input  
(~100-240 V, 50-60 Hz)  
Use the supplied power cord to connect to power outlet.  
Analog audio in  
Use a standard RCA audio cable to connect the audio  
outputs from a separate audio component such as a CD  
player, to the ZonePlayer’s analog audio inputs.  
Analog audio out  
(fixed/variable)  
Use a standard RCA audio cable to connect the  
ZonePlayer’s analog audio outputs to the audio inputs  
on a separate audio component, such as an amplifier or  
your home theater receiver.  
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Chapter 2: ZonePlayer Setup and Operation  
2-25  
TOSLINK™ digital audio out  
You can use a TOSLINK optical audio cable to connect  
the ZonePlayer’s TOSLINK digital audio output to the  
audio inputs on a separate audio component, such as an  
amplifier or your home theater receiver.  
Coaxial digital audio out  
You can use a digital coaxial cable to connect the  
ZonePlayer’s coaxial digital audio output to the audio  
inputs on a separate audio component, such as an  
amplifier or your home theater receiver.  
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Windows® Desktop Controller  
The Desktop Controller software is compatible with Windows Vista™ and Windows® XP,  
including Windows XP® Media Center operating systems. (You can visit our Web site at  
http://faq.sonos.com/specs for the latest system requirements and compatible audio  
formats.)  
For easy setup, you should install the Desktop Controller (DCR) for Windows  
software on every Windows computer in your network that contains music files.  
However, if you wish to access music stored on a computer where file sharing is not  
enabled and the Desktop Controller software is not installed, you can go to our Web  
site at http://faq.sonos.com/sharing for assistance.  
If you have recently upgraded from Windows XP to Windows Vista and you are  
experiencing problems, see I’ve recently upgraded to Windows Vista and my music  
doesn’t play.  
Sonos Setup Wizard  
1. Start the Sonos Desktop Controller software. Review the License Agreement and  
then click Accept.  
2. Click Next.  
The Sonos Digital Music System is designed to provide you with online software  
updates. At this time you will be prompted to check for the latest software update.  
You can either check now, or check after you install the Sonos Digital Music  
System.  
(Your Sonos system must be registered to receive software updates so be sure to  
register during the setup process.)  
3. When instructed, press the Mute and the Volume Up buttons simultaneously on  
the ZonePlayer you are connecting. (Remember, the first ZonePlayer you install  
must connect to your home network using a standard Ethernet cable).  
Chapter 3  
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3-2  
Sonos Digital Music System User Guide  
You can release the buttons as soon as the Mute indicator (green) and the ZonePlayer  
Status indicator (white) start to blink alternately. This takes approximately 1 second.  
Once the ZonePlayer is successfully connected, the ZonePlayer Status indicator will  
stop flashing and change to solid white (normal operation), and the Mute indicator will  
go out. If your ZonePlayer is not detected, see ZonePlayer not detected during setup.  
4. Select a name for your ZonePlayer from the list, and then click Next.  
Note: Sonos recommends that you wait to add the rest of your ZonePlayers until  
after you finish the setup process. Once you’ve got the music playing, go to Add A  
ZonePlayer to add the rest of your ZonePlayers.  
5. During the setup process, you will be asked to register your Sonos Digital Music  
System. Registering your music system allows you to receive technical support,  
online software updates, and free music service trials. Sonos never gives or sells your  
e-mail address to other companies.  
6. To set up access to your music folders, select Yes, set up my music now, and click  
Next.  
7. Click Add a Share.  
8. Choose one of the following options:  
To add a folder stored on this computer, select Add music stored on this PC,  
and then select a folder you have music stored in (all subfolders will automatical-  
ly be added) or,  
To add music stored on a different computer or a NAS device, select Add music  
stored in folders that are currently shared on my network.  
Click Browse to select a folder from the list. If the shared directory is not list-  
ed, type the path name in \\name\sharename format, where name is the net-  
work name for your computer or NAS device, and sharename is the name of  
the top level shared directory (for example, \\linkstation\music_share), and  
then click Next.  
If this folder is not shared anonymously, type the user name and password  
of a user with rights to access this music folder, and click Next.  
Click Finish.  
9. If you purchased a Sonos Controller, you can add it to your music system now.  
Plug the Sonos Controller into the power adapter to begin charging it, and follow  
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the Controller’s on-screen prompts to add it to your music system. You can use  
your Controller while it charges.  
During this process, you will be asked to press and release the Mute and the Vol-  
ume Up buttons simultaneously on a ZonePlayer you have set up.  
Sonos Desktop Controller  
Playback controls  
Zones pane Now Playing pane  
Volume controls  
Music Library pane  
Menu bar  
Get Music  
Queue pane  
Music queue  
controls  
Music selection  
controls  
Select an action in one of the following ways:  
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Click an action button; select an action from the Menu bar; highlight a selection  
and then right-click  
Playback Controls  
The Now Playing pane displays track information for the music you are currently  
listening to. You can control the music settings for the current selection using the  
playback controls below:  
Play/Pause  
Toggles between playing and pausing the current track.  
Next/Fast Forward  
Click to jump to the start of the next track in the queue; click and hold down  
button, or click and drag progress bar to fast forward.  
Previous/Rewind  
Click to move backward; click and hold down button, or click and drag  
progress bar to fast forward.  
Shuffle  
Click to play the tracks in the music queue to play in a random order.  
Repeat  
Click to repeat the queue list after the last track has finished.  
Controlling the Volume  
You can control the volume for an individual zone, or for a zone group if you have  
joined more than one room together. If you have two or more zones linked in a zone  
group, click the Equalizer button to adjust the volume for each zone individually.  
Volume control  
Click or drag the volume control bar to increase (+) or decrease (-) the volume. If a zone  
group is highlighted in the Zones pane, the volume change applies to all zones in the  
group. If a single zone is highlighted, the volume change applies to that room only.  
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Equalizer  
Use to adjust the sound settings for a ZonePlayer, or to adjust volume for an  
individual zone within a zone group.  
Mute  
1. From the Zones pane, click to highlight the zone you want to mute.  
2. Choose one of the following options:  
Click the Mute button. To unmute, click the Mute button again.  
From the Play menu, click Mute Zone. To unmute, click Unmute Zone.  
Mute all zones  
You can temporarily mute all of your ZonePlayers at any time. The track will continue to  
progress, but there will be no sound emitted.  
To mute all the zones in your household, click Mute All Zones from the Play  
menu.  
To unmute, click Unmute All Zones from the Play menu.  
Managing Zones  
The Zones pane allows you to view the music currently playing in any zone in your  
house. You can play a different song in each zone, or you can group zones together to  
play the same music when you are having a party, or anytime you want the same  
music selection to play in more than one room. Zones can be managed from either the  
Zones pane or the Zones menu. From either of these, you can:  
See an alphabetical list of the zones in your house  
Link zones together to form a zone group  
Drop a zone from a zone group  
Set clocks and alarms  
Set sleep timer  
Music will continue to play while you browse your zone settings. The current zone is  
highlighted on your screen, and the music selections you make will play in that zone.  
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Zone Groups  
A zone can be grouped together with any other zone(s) to form a zone group. This will  
cause all the zones in the zone group to play the same music in synchrony. You can link  
or drop zones from a group while the music is playing. You can also link all the  
ZonePlayers in your house with one touch by selecting All Zones-Party Mode.  
Linking a zone  
You can create a zone group first and then select music to play, or you can add a room  
to a zone group where music is already playing.  
Note: Any zones you link will automatically drop their current music queue and  
begin to play the music queue from the highlighted zone. You may sometimes want  
to save your music queue as a Sonos playlist before linking a zone. See Sonos  
Playlists.  
1. From the Zones pane, highlight the zone you want to link to another zone or zone  
group.  
2. Choose one of the following options:  
Click Link Zone, or  
From the Zones menu, click Link Zone.  
3. Select a zone to add to the group, and click OK. If you want to join all the zones in  
your house to this music queue, select All Zones-Party Mode. All of your  
ZonePlayers will then play the same music in synchrony until you drop the  
zones from the zone group.  
Note: The order in which you add zones makes a difference. If you select Link Zone  
from a zone where there is no music playing, any zones you link to it will also be  
silent.  
Dropping a zone  
1. From the Zones pane, highlight the zone group you want to change.  
2. Choose one of the following options:  
Click Drop Zone, or  
From the Zones menu, click Drop Zone.  
3. Select the zone you want to drop from the group, and click OK.  
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Managing the Music Queue  
Once you have added tracks to a queue, you can make changes to the music queue  
using the playback buttons, the Play menu options, or the queue control buttons. You  
can:  
Remove a track from the queue  
Clear the entire music queue  
Move a track within the queue  
Click the Shuffle button to play the tracks in the music queue in a random order  
Click the Repeat button to repeat the music queue after the last track has fin-  
ished  
Save a queue as a Sonos playlist  
Removing a track from the queue  
1. From the Queue pane, click to highlight the song you want to remove from the  
music queue.  
2. Choose one of the following options:  
Click Remove Track, or  
Select Queue>Remove Track from the Play menu.  
The track disappears from the queue list.  
Moving a track within the queue  
1. Click the left-mouse button and, while holding, drag the track you want to move  
within the queue.  
2. Drag it up or down to the desired location, and then release.  
Clearing the music queue  
1. Choose one of the following options:  
Click Clear Queue from the bottom of the Queue pane, or  
Click Queue>Clear Queue from the Play menu.  
2. Click Yes to confirm.  
This will clear the entire queue and stop the music from playing.  
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Changing the play mode  
1. Click the Shuffle or Repeat buttons displayed in the Now Playing pane to  
change the play mode.  
The selected play mode appears as an icon in the Now Playing pane.  
Shuffle  
Repeat  
Shuffle-Repeat  
Clock and Alarms  
This section discusses how to use the clock and alarms features on your Desktop  
Controller. For help using your handheld Controller, go to Music Library.  
Setting date and time  
1. From the Zones menu, select Clocks and Alarms.  
2. Click the Date and Time button.  
3. Choose one of the following options:  
Select your time zone, desired time format, and date format, and then click OK.  
Select the Select the date and time from the Internet radio button, and then  
click OK.  
Select the Set the date and time manually radio button. Make your selections  
from the displayed fields, and then click OK.  
Adding an alarm  
1. From the Zones menu, select Clocks and Alarms.  
2. Click New.  
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3. Choose the desired settings for this alarm, including the alarm time, the zone you  
would like the alarm to play in, the music source you’d like to play from, the  
frequency of the alarm, and the volume and duration settings.  
Note: If the music you’ve selected is not available (such as an Internet radio station  
that has dropped off), your alarm will play the Sonos chime instead.To stop the  
chime, you can press Pause.  
If you check Include Linked Zones, the alarm will play in the zones that are linked  
together at the time the alarm goes off. It does not play in the zones that were linked  
when the alarm was originally added to the Sonos system.  
Editing an alarm  
1. From the Zones pane, click to highlight the zone you want to change the alarm  
setting for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Select the alarm you wish to change, and click Edit.  
4. Make the desired changes, and click OK.  
If you check Include Linked Zones, the alarm will play in the zones that are linked  
together when the alarm goes off. It does not play in the zones that were linked when  
the alarm was originally added to the Sonos system.  
Deleting an alarm  
1. From the Zones pane, click to highlight the zone you want delete the alarm  
setting for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Select the alarm you wish to delete, and click Delete.  
Showing the clock screen  
Once an alarm has been added to your Sonos system, you can set a preference to have  
the clock screen show automatically on a handheld Controller when the alarm sounds.  
1. From the Music menu on your handheld Controller, select Clock and  
Alarms>Alarms.  
2. Select the alarm from the list, and then click Advanced.  
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Sonos Digital Music System User Guide  
3. Select Show Clock on this Controller. (If you want the clock to show on any other  
Controllers, repeat this process on the other Controllers.)  
Setting a sleep timer  
1. From the Zones pane, click to highlight the zone or zone group you want to set up  
a sleep timer for.  
2. From the Zones menu, select Sleep Timer.  
3. Select the desired time frame, and then click OK.  
4. If you wish to turn the sleep timer off, select Off from the list, and click OK.  
Note: When a sleep timer is active, the sleep timer icon  
displays in the Now Playing pane.  
Your Music Library  
You can browse your Music Library in various ways. You can make a broad music  
selection like play all available music by a particular artist, or make a specific selection  
like play a single track on a specified album.  
Note: If a computer on your network is turned off or is in standby mode, the music  
folders on that computer will be unavailable to the Sonos Digital Music System until  
the computer is turned back on.  
Your selection choices include:  
Artists  
Albums  
Genres  
Composers  
Tracks  
Imported Playlists  
Folders  
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Making library selections  
Use the Music Library pane to select the music you wish to play.  
Note: The music you select will play in the zone or zone group that’s highlighted in  
the Zones pane.  
1. From the Zones pane, click to highlight the zone you want to play music in.  
2. Choose one of the following options:  
From the Music Library pane, click the Library tab,  
or  
From the Music menu, click Music Library.  
Use the mouse to move through the list until you reach the choice you want. To play all  
songs by an artist, on an album, or in a genre, highlight the selection and click Play  
Now to play the music now, or Add to Queue to add it to your music queue.  
Click to expand the music tree for any selection.  
You can also drag and drop selections directly from the music library to the queue.  
Highlight a selection, and while holding down the mouse, drag the selection to the  
music queue, and then release.  
Note: You can add tracks to a music queue while listening to other music.  
Imported playlists  
The Sonos Digital Music System is compatible with iTunes playlists as well as M3U, WPL  
and PLS playlist files created with third-party software (e.g. iTunes, WinAmp, Windows  
Media Player, etc.).  
The Sonos Digital Music System does not change music or playlist files created by other  
applications; these files are always treated as “read-only.  
M3U, WPL and PLS support  
You can view your playlists by selecting Imported Playlists from the Library  
tab.  
If they are not visible, they are probably not located in a folder you currently have  
shared to the Sonos Digital Music System. Move the playlist file .PLS, .M3U or  
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Sonos Digital Music System User Guide  
.WPL into the same music folder that you have shared to the Sonos system, up-  
date your music index, and the custom playlists will appear when you select Im-  
ported Playlists from the Library tab. See Updating your music index for  
additional information.  
iTunes support  
You can view your iTunes playlists in the Sonos Digital Music System by selecting  
Imported Playlists from the Library tab.  
When you make changes to your iTunes playlist(s), exit iTunes, and then update  
your Sonos music index in order to see the changes (see Updating your music  
index)  
iTunes playlists will automatically be imported into the Imported Playlists menu  
on both the Sonos Controller and Sonos Desktop Controller (for Windows), as  
long as your 'iTunes Music Library.xml' file is shared along with your music to the  
Sonos system. For typical iTunes installations, this file is located in the iTunes  
folder.  
Sonos is unable to play tracks purchased from the iTunes Music Store as they are  
protected by Apple's proprietary Digital Rights Management (DRM) scheme.  
For additional information, browse our Frequently Asked Questions (FAQ) pages or  
Forums at http://support.sonos.com.  
Managing music folders  
The Sonos Digital Music System can play music from any networked computer or  
network-attached storage (NAS) device where you have shared music folders. During  
the setup process, you are guided through the process of accessing your shared music  
folders. Over time, you may wish to add or remove music folders from this list.  
These music folders are indexed by the Sonos Digital Music System so that you can  
view your music by categories. If you add new music to a folder that is already indexed,  
you can update your music index to add this music to your library.  
To play music from imported playlists, simply drop the playlist file .PLS, .M3U or .WPL  
into the same music folder that you have shared to the Sonos system, re-index the  
share and the custom playlists will appear when you select Imported Playlists from  
the Music menu.  
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Adding a shared folder  
1. From the Music menu, select Music Library Setup.  
The shared music folders that are currently available to your Sonos Digital Music  
System appear.  
2. Click Add a Share.  
3. To add music that is stored on this computer, select Add music stored on this PC,  
and click Next.  
a. Click to highlight a music folder, and then click Next.  
b. Click Next to confirm.  
c. Click Finish.  
4. To add music stored on a remote computer or a NAS device, select Add music  
stored in folders that are currently shared on my network.  
a. Type the network path for the music folder (\\Name\Sharename, where  
Name is the network name for your computer or NAS device, and  
Sharename is the name of the top level shared folder, or click Browse to  
search for it.  
b. If it is not shared anonymously, enter the user name and password of a user  
with permission to access this folder, and click Next.  
c. Click OK to confirm.  
d. Click Finish.  
Removing a shared folder  
1. From the Music Library Setup screen, highlight the share you want to remove  
from the list, and click Remove.  
2. Click Yes to confirm.  
Updating your music index  
If you add new music to a music folder that is already indexed, you can update your  
music index in order to add this music to your library.  
1. From the Music menu, select Update Music Index Now.  
2. Click Yes to confirm.  
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3. The message, “Updating Music Index” appears at the bottom of the screen. When  
the update is complete, the message “Ready” appears.  
Resetting music library permissions  
Some music services may automatically change the permissions on your music folders  
when you add new music, so that Sonos can no longer access your music. If your music  
service does this, you can change the preference setting below to allow Sonos to reset  
permissions when your music index is updated. You should not set this preference  
unless you need to, as it takes longer to update your music index when this box is  
checked.  
1. From the File menu, select Preferences.  
2. Click the Advanced tab.  
3. Check the Fix Permissions when updating the music index on this computer  
box, and click OK.  
Scheduling music index updates  
You can set your music system to automatically update your music index at the same  
time each day.  
1. From the Music menu, select Schedule Music Index Updates.  
2. Select the time you would like your music index to automatically update, and click  
OK.  
Music Services  
A music service is an online music store or online service that sells audio on a per-song,  
per audiobook, or subscription basis. If you have a music service enabled, simply click  
the Music Services tab to make music selections.  
If you would like to learn more about Rhapsody, see Rhapsody for additional  
detail.  
If you would like to learn more about Pandora, see Pandora for more detail.  
If you are a Windows Media Player 11 user, see Windows Media Player 11 for  
more information.  
If you are an Audible user, see Audible for more information.  
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If the Music Services tab is not displayed in the Music Library, see Showing/hiding  
the Music Services tab.  
If you don’t currently have a music service enabled, you can click the  
browse the online music and audio services available for use with the Sonos Digital  
Music System.  
button to  
Showing/hiding the Music Services tab  
You can change your preference setting to show or hide the Music Services tab in the  
Music Library pane of your Desktop Controller software. If you are not currently  
subscribed to a music service, you may wish to hide this tab.  
Go to File>Preferences>General and check or uncheck the Show Music Ser-  
vices tab in the Music Library box.  
Note: If your music service does not appear when you click the Music Services tab,  
your firewall may be preventing Sonos from accessing it. See Firewall Information or  
go to http://faq.sonos.com/firewall for additional information.  
Your music service password  
If you want to change the password for a music service you subscribe to, such as  
Rhapsody, or Pandora, you must first change the password with your music service  
provider.  
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Go to your music service provider’s Web site, and change your password in the account  
settings. Once you've changed your password there, update your Sonos system by  
selecting one of the following options:  
Using the Desktop Controller software, select Set Up Music Services from the  
Music menu. Highlight the music service you wish to update, and click the Edit  
button.  
Using the handheld Sonos Controller, select System Settings>Music Library  
Management>Music Service Setup. Highlight the music service you wish to  
update, and select Edit.  
Note: If you don’t change your password with the music service first, it won’t work  
on your Sonos Digital Music System.  
Deleting a music service trial  
1. From the Music menu, select Set Up Music Services.  
2. Select the music trial you wish to remove, and click the Remove button.  
3. Click Yes to confirm.  
Audible  
The Sonos Digital Music System is compatible with Audible, Inc. (Format 4 file  
downloads only.) If you are interested in signing up for Audible’s spoken word audio  
services, go to http://www.audible.com for more information.  
When listening to a book, you can use the Next and Previous keys to move from  
chapter to chapter.  
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Its easy to view your Audible files by genre. From the Music Library, select  
Library>Genres, and select Audiobooks.  
Other content, such as journals will appear in the Spoken Word genre. You may need to  
select All to view your journal content.  
Adding Audible to your Sonos System  
If you have AudibleManager software installed on your computer, the Sonos Digital  
Music System detects it when you add a music folder to your Sonos system. When  
Audible is detected, a third radio button displays on the Select Music Source screen.  
1. Select Add my Audible books, and click Next.  
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Sonos Digital Music System User Guide  
2. Click Next to share the folder.  
3. Enter your Audible account user name and password, and click OK.  
Adding an additional Audible account to Sonos  
1. From the Desktop Controller menu bar, select Music>Set Up Music Service.  
2. Click Add.  
3. Select Audible, and click Next.  
4. Enter your Audible user name and password and click OK.Add  
If you don’t have AudibleManager installed  
1. Make sure your Audible files are in a folder that you have shared to the Sonos  
Digital Music System (using the Select Music Source screen).  
2. Add your Audible account information to Sonos by selecting Music>Set Up  
Music Services>Add.  
3. Select Audible, and click Next.  
4. Enter your Audible user name and password and click OK.  
Your account information will be verified with Audible.  
5. Reindex your music library whenever you add new content by selecting Update  
Music Index Now from the Music menu.  
Deleting an Audible account from Sonos  
1. From the Desktop Controller menu bar, select Music>Set Up Music Services.  
2. Select the desired account, and click Remove.  
3. Select Yes to confirm.  
4. Enter your Audible password for verification, and then click OK.  
Pandora  
Now you can listen to Pandora™ radio stations, create new stations, and rate music —  
using your Sonos Digital Music System. Sonos connects directly to Pandora™, the  
music discovery service. Your Sonos system comes with a free 30-day, Pandora trial—  
no signup, no credit card necessary. To activate a music service trial, your Sonos system  
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must be registered so if you have not yet registered, go to System Registration for  
help with this step.  
Note: Pandora may not be available in your country. If the Pandora trial does not  
appear as an option, you can go to www.pandora.com for more information.  
If you’re new to Pandora  
1. From the Music Library, click the Music Services tab.  
2. Click Pandora Radio Trial.  
3. Select I’m new to Pandora.  
4. Accept the Pandora terms and conditions, and then click Next.  
5. Click Finish.  
Your free Pandora trial account will be valid for 30 days.  
During the trial, you can also access your Pandora radio stations on any computer  
using a Web browser. To do this, go to www.sonos.com/pandora/trial and create an  
account. When prompted, enter the unique activation code that was assigned to you  
when you set up your Pandora trial. This code can be viewed by selecting Pandora  
Radio Trial from the Music Services tab on your Desktop Controller. In the example  
below, the activation code is FT2:  
New users - after the trial expires  
After the free trial expires, if you wish to continue using Pandora with Sonos, you can  
become a Pandora subscriber. Go to www.sonos.com/pandora/trial and click  
Subscribe Now. As you set up your account with Pandora, you may be prompted to  
enter an activation code. This is a unique code that was assigned to you when you set  
up your trial (in the example below, the activation code is FT2). If you enter this code  
during the Pandora setup process, the radio stations you created during the trial will be  
merged with your Pandora account so that they are also available when you access  
Pandora from your computer.  
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Once you become a paid subscriber, follow the steps below to add your Pandora  
account information to Sonos in order to have instant access to Pandora from your  
Sonos Digital Music System.  
1. From the Music Services tab, select Pandora Radio Trial.  
2. Click the Update link.  
3. Click Next.  
4. Enter your Pandora user name, and password, and then click Next. Your user  
name and password will be verified with Pandora.  
IF for some reason the Pandora Radio trial no longer displays on the Music Services  
tab, you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, select it, and press Subscribe.  
Follow the prompts to enter your Pandora user name and password. If Pandora  
Radio Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Pandora Radio, and click Next.  
4. Select Pandora Radio, and click Next.  
5. Enter your Pandora user name and password, and click Next. Your user name and  
password will be verified with Pandora.  
If you already have a Pandora account  
1. From the Music Library, click the Music Services tab.  
2. Click Pandora Radio Trial.  
3. Select I already have a Pandora account.  
4. Enter your Pandora user name and password, and then click Next. Your user name  
and password will be verified with Pandora.  
If you are a registered, free-service Pandora user, you will be able to use Pandora  
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with your Sonos music system free for 30 days. After your free trial ends, you will  
have to upgrade to become a Pandora paid subscriber in order to access Pando-  
ra from your Sonos Digital Music System. See Upgrading your Pandora ac-  
count below.  
If you already have a Pandora paid subscription service, Sonos will automatically  
skip the 30-day music trial and give you instant access to Pandora from your  
Sonos Digital Music System. Nothing additional is required.  
Upgrading your Pandora account  
Registered free-services Pandora customers: If you wish to continue using Pandora with  
Sonos after the trial ends, you will have to upgrade your Pandora account to become a  
Pandora subscriber. Go to www.sonos.com/pandora/trial and click Subscribe Now.  
Once you become a paid subscriber, simply update Sonos with your membership  
information and you’ll have instant access to Pandora from your Sonos Digital Music  
System.  
1. From the Music Services tab, select Pandora Radio Trial.  
2. Click the Update link.  
3. Click Next.  
Your account information will be verified with Pandora.  
IF for some reason the Pandora Radio trial no longer displays on the Music Services  
tab, you can update your account membership information this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, select it, and press Subscribe.  
Your user name and password will be verified with Pandora. If Pandora Radio  
Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Pandora Radio, and click Next.  
4. Select Pandora Radio, and click Next.  
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5. Enter your Pandora user name and password, and click Next. Your user name and  
password will be verified with Pandora.  
Adding a new station  
1. From the Music Services tab, select Pandora (if you are using the Pandora trial  
you will see Pandora Radio Trial instead.)  
2. Click the New Station button.  
3. Enter an artist name or a track and click Next.  
4. If you find what you are looking for, select Create the station and click Next. If  
you’d like to try again, select That’s not what I want and click Next.  
Note: Pandora has a setting that allows you to filter explicit content. You can turn  
this on or off by selecting Edit Your Account at www.pandora.com. When the filter is  
turned on, radio edited songs without explicit lyrics will be played instead of the  
unedited versions.  
Creating a new station from an artist or track  
1. From the Now Playing window, click the Pandora menu.  
2. Select Create a new station from this artist, or Create a new station from this  
track.  
Selecting a Pandora radio station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora trial, you will see Pandora Radio Trial instead.)  
Your current Pandora stations are displayed.  
If the Music Services tab is not displayed in the Music Library, see Showing/hid-  
ing the Music Services tab.  
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2. Select a music selection and click Play Now, or click New Station to add a new  
music station.  
Adding more music to a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Right-click and select Add more kinds of music.  
Renaming a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Right-click, and select Rename Station.  
3. Type a new name for your radio station.  
Deleting a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora trial you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Right-click, and select Delete Station.  
3. Select Yes to confirm.  
Rating a track  
1. From the Now Playing screen, click the Ratings button.  
2. Choose one of the following options:  
Select I like this track - Pandora will play more tracks with similar qualities.  
Select I don’t like this track - Pandora will not longer play this track on this radio  
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station.  
Select Don’t play this track for a month.  
Bookmarking a track  
1. From the Now Playing window, click the Pandora menu.  
2. Select Bookmark this track on Pandora.com or Bookmark this artist on  
Pandora.com.  
Why is this track playing?  
1. From the Now Playing window, click the Pandora menu.  
2. Select Why is this track playing?  
Pandora will explain the similarities between this track and the other tracks on  
your radio station.  
Rhapsody  
Your Sonos system comes with a free 30-day, Rhapsody trial—no signup, no credit card  
necessary. Sonos connects directly to Rhapsody via the Web, so you don't have to  
download an application or even turn your PC on. To activate a music service trial, your  
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Sonos system must be registered so if you have not yet registered, go to System  
Registration for help with this step.  
Note: Rhapsody may not be available in your country. If the Rhapsody trial does not  
appear as an option, you can go to www.rhapsody.com for more information.  
If you’re new to Rhapsody  
1. From the Music Library, click the Music Services tab.  
2. Click Rhapsody Trial.  
3. Select I’m new to Rhapsody.  
4. Accept the Rhapsody terms and conditions, and then click Next.  
5. Click Finish.  
Your free Rhapsody trial account will be valid for 30 days.  
After the trial expires  
After the free trial expires, if you wish to continue using Rhapsody with Sonos, you can  
become a Rhapsody subscriber. Go to www.sonos.com/Rhapsody/trial and click  
Subscribe Now. Once you become a subscriber, simply follow the steps below to add  
your Rhapsody account information to Sonos in order to have instant access to  
Rhapsody from your Sonos Digital Music System.  
1. From the Music Services tab, select Rhapsody Trial.  
2. Click the Update link.  
3. Click Next.  
4. Enter your Rhapsody user name, and password, and then click Next. Your user  
name and password will be verified with Rhapsody.  
IF for some reason the Rhapsody trial no longer displays on the Music Services tab,  
you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select Set Up Music Services.  
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The music services that are currently configured to work with your Sonos system  
are displayed. If Rhapsody Trial is displayed, select it, and press Subscribe. Follow  
the prompts to enter your Rhapsody user name and password. If Rhapsody Trial  
is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Rhapsody, and click Next.  
4. Select Rhapsody, and click Next.  
5. Enter your Rhapsody user name and password, and click Next. Your user name  
and password will be verified with Rhapsody.  
If you already have a Rhapsody account  
1. From the Music menu, select Set Up Music Services.  
2. Select Rhapsody Trial and press OK.  
3. Select I already have a Rhapsody account, and then follow the on-screen  
prompts to set up your Sonos music system. You will be asked to enter your  
Rhapsody user name and password.  
Your membership information will be verified with Rhapsody, and then you will  
have instant access to Rhapsody from your Sonos Digital Music System.  
Selecting music from Rhapsody  
Rhapsody selection choices include:  
Rhapsody Music Guide  
Rhapsody Channels (Rhapsody Radio)  
My Artists  
My Albums  
My Genres  
My Tracks  
My Playlists  
1. From the Music Library pane, click the Music Services tab, and select Rhapsody.  
If the Music Services tab is not displayed in the Music Library, see Showing/hid-  
ing the Music Services tab.  
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2. Highlight a music selection, and click Play Now or Add to Queue to add it to the  
end of your music queue. If you are selecting music from the Rhapsody Music  
Guide, you can additionally select Add To My Rhapsody Library.  
Rhapsody Music Guide  
The Rhapsody Music Guide displays a variety of music selections, including a list of  
music genres, top artists, top albums, and top tracks, new releases and Rhapsody-  
recommended selections. Click any of the links to browse through the Rhapsody Music  
Guide and make selections.  
Rhapsody Radio  
1. Select the zone you want to play music in.  
2. Click the Music Services tab, and select Rhapsody. (If you are using the Rhapsody  
trial, you will see Rhapsody Trial instead.)  
3. Select Rhapsody Channels.  
4. Select a radio station, and click Play Now.  
Adding tracks or albums to your Rhapsody Library  
1. From the Music Services tab, highlight an album, track, or Rhapsody radio station  
and right-click.  
2. Select Add to My Rhapsody Library.  
Using Rhapsody with UPnP  
If you are using Rhapsody’s desktop application to organize the music on your local  
drive, your Sonos system can access Rhapsody’s server using Universal Plug and Play  
(UPnP). You should only use this method to access Rhapsody if you are using  
Rhapsody’s desktop application, or if you have multiple Rhapsody accounts active in  
your household.  
To access Rhapsody’s server using UPnP, make sure UPnP is enabled in the Rhapsody  
desktop application so that the Sonos Digital Music System can recognize it and show  
Rhapsody in your Music Library. This is a one-time preference setting. Remember—  
your computer must be on in order to stream Rhapsody content if you are accessing  
Rhapsody’s server this way.  
Change Rhapsody setting:  
1. Start RealRhapsody.  
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2. Click Tools>Preferences>Rhapsody Server (UPnP).  
3. Click to check the Start UPnP Server Once Logged In box, and then click Start.  
4. Click OK.  
Change Sonos setting:  
1. From the Sonos Desktop Controller for Windows, select File>Preferences and  
click the Advanced Options button.  
2. Check the Show music from Rhapsody UPnP servers checkbox and click OK.  
Deleting a Rhapsody account from Sonos  
1. From the Desktop Controller menu bar, select Music>Set Up Music Services.  
2. Select the account you wish to remove, and click Remove.  
3. Click Yes to confirm, and then click OK.  
This will not delete your account from Rhapsody. Your account status with Rhapsody  
will be unaffected.  
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Chapter 3: Windows® Desktop Controller  
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Windows Media Player 11  
The Sonos Digital Music System is compatible with Windows Media Player 11. Once  
you have Windows Media Player on your computer, you must make sure media sharing  
is turned on so that the Sonos Digital Music System can access the music stored in your  
WMP library. This is a one-time preference setting.  
Enabling Windows media sharing  
4. Start Windows Media Player 11.Click the Library tab.  
5. Select Media Sharing.  
6. Click the Share my media checkbox, and click OK.  
After you turn on media sharing, a list of your networked devices will appear.  
7. Click to highlight the first ZonePlayer in the list, and click Allow.  
8. Select the next ZonePlayer and click Allow, repeating this procedure until all of  
your ZonePlayers display a green checkmark (see illustration below).  
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Note: If you do not allow media sharing on all ZonePlayers, those ZonePlayers will  
not be able to play the music stored in your Windows Media Player library.  
Turning on automatic media sharing  
You may want to turn on automatic media sharing so that you don't have to manually  
share a new device each time you add one to your network.  
1. Start Windows Media Player 11.  
2. Click the Library tab.  
3. Select Media Sharing.  
4. Click the Settings button.  
5. Check the Allow new devices and computers automatically checkbox.  
When this box is checked, you will no longer be prompted to set up media sharing  
when you add a new device to your network - it will be set up for you automatically.  
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Chapter 3: Windows® Desktop Controller  
Selecting music from Windows Media Player  
Music selection choices include:  
3-31  
Artists  
Albums  
Composers  
Genres  
Tracks  
Playlists  
1. From the Music Library pane, click the Music Services tab and select Windows  
Media.  
If the Music Services tab is not displayed in the Music Library, see Showing/hid-  
ing the Music Services tab.  
2. Highlight a music selection and click Play Now or Add to Queue (adds to the end  
of your music queue.)  
Sonos Playlists  
Sonos Playlists are music queues you create and save for future listening. For example,  
you might want to create a jazz playlist, a party playlist, or an easy listening playlist.  
Creating a Sonos Playlist  
1. Create a music queue by selecting music tracks from your music library.  
2. Choose one of the following options:  
From the Queue pane, click Save Queue, or  
Click Queue>Save Queue as Sonos Playlist from the Play menu.  
3. Type a name for this playlist, and click OK. This queue is now accessible from the  
Sonos Playlists tab.  
4. To play a saved queue, click the desired playlist from the Sonos Playlists tab and  
click Play Now to start the playlist immediately, or Add to Queue to add it to the  
end of your current music queue.  
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Deleting a Sonos Playlist  
1. From the Sonos Playlists tab, highlight the playlist you want to delete.  
2. Choose one of the following options:  
Click Delete, or  
Click Delete Playlist from the Music menu.  
Renaming a Sonos Playlist  
1. From the Sonos Playlists tab, highlight the playlist you want to rename.  
2. Choose one of the following options:  
Right-click and select Rename Playlist, or  
Click Rename Playlist from the Music menu.  
Internet Radio  
The Radio tab provides a list of third-party streaming broadcasts for you to select from.  
If you have a music service enabled on your computer, you can make radio station  
selections from the music service as well.  
Use the Radio tab to display and select from a Sonos-supplied list of streaming  
MP3 or WMA broadcasts. You can make changes to this list using either the  
Desktop Controller software or your handheld Controller.  
UsetheMusic Services tab to display and select radio stations from a music ser-  
vice, if you have one enabled.  
Playing an Internet radio stationPlaying an Internet radio station  
1. Select the zone you want to listen in.  
2. Click the Radio tab.  
3. Select a radio station from the list.  
4. Click Play Now.  
Setting your Internet radio preferenceAdding an Internet radio station  
You can add a radio station that does not appear in your Sonos-supplied list. You must  
know the streaming URL, and the station must use the streaming MP3 broadcast  
format. This station will be added to your Favorites list.  
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1. Click the Radio tab.  
2. Choose one of the following options:  
Click Add New, or  
Click Add New Internet Radio Station from the Music menu.  
3. Type the streaming URL for the radio station you want to add to your station list  
(for example: http://shoutcast.com/sbin/shoutcast-  
playlists.pls?rn=8107&file=filename.pls).  
4. Type the radio station’s name in the Station Name field, and click OK.  
The new radio station gets added to your Favorites list, not to the Sonos-supplied  
Internet radio station list.  
Editing a radio station  
Note: You can edit the streaming URL or station name only for the radio stations  
that are in your Favorites list. However you can add any radio station to your Favorite  
Stations list using the Edit option.  
1. Click the Radio tab.  
2. Click to highlight an Internet radio station, and then click Edit.  
3. Change the streaming URL, the station name, or click Add to Favorites to add the  
station to your Favorites list, and click OK.  
Adding a station to your Favorite Stations list  
When you add radio stations to your Favorite Stations list, they are duplicated in your  
Favorites folder, not moved from the original Internet radio list. Highlight a station from  
the Internet radio list, and click Add to Favorites.  
Deleting a station from your Favorite Stations list  
From the Radio tab, highlight the station you want to delete from your Favorite  
Stations list and then click Delete.  
Setting your Internet radio preferences  
You can receive radio station updates automatically whenever Sonos releases a new  
list. Your music system must be registered in order to receive updates. If you have not  
yet registered, see System Registration.  
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1. From the File menu, select Preferences.  
2. Click the Updates tab.  
3. Select the desired setting from the Internet Radio Station Updates section, and  
click OK.  
Software Updates  
Sonos provides software updates for your music system in order to improve  
performance and add features. Your music system must be registered in order to  
receive these software updates. If you have not yet registered, see System Registration.  
There are two options available:  
Periodically check for updates. An alert will appear when you start the Desktop  
Controller software indicating there are updates available.  
Do not check for updates.  
Setting software update preferences  
1. From the File menu, select Preferences.  
2. Click the Updates tab.  
3. Select the desired setting from the Software Update Notifications section, and  
click OK.  
Downloading software updates  
1. From the Help menu, select Check for Updates.  
2. If there are updates available, click Update Now to download.  
Your ZonePlayers, as well as your Desktop Controller software, will be updated  
as Sonos components must carry the same software version number. This pro-  
cess may take several minutes per device, depending upon your network con-  
nection. Your Sonos Desktop Controller software will automatically close  
and then re-open during the update process.  
Software updates to your Sonos Controller are initiated from that device, so if  
you have updated your Desktop Controller software, you will be prompted to  
update the handheld Controller the next time you use it. Simply follow the Con-  
troller’s on-screen prompts.  
If your software is up to date, the message “Your Sonos Digital Music System is  
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up to date. No updates are required” will appear instead.  
Caution: Do not disconnect power from your ZonePlayer(s), or in any way  
disable your Sonos Digital Music System while this process is running. Contact  
Sonos Customer Support if an error occurs.  
ZonePlayer software updates  
One or more ZonePlayers may need to be updated when you purchase a new  
ZonePlayer with a later software version, or if you plug in a ZonePlayer that was not in  
use when you performed your last software update. When a ZonePlayer’s software  
version gets out of sync from the rest of your Sonos Digital Music System components,  
you will see the following message displayed in the Zones pane:  
Click the outdated zone to begin the software update process.  
Additional Preferences  
In addition to selecting your Internet radio (Setting your Internet radio preferences)  
and software update preferences (Setting software update preferences), you can also  
change your wireless channel, and line-in encoding preferences.  
Selecting a different wireless channel  
The Sonos Digital Music System selects the optimal radio frequency channel during  
setup. However, if you have other wireless devices using this channel, you may want to  
switch the Sonos Digital Music System to another channel to avoid conflicts, as  
conflicts may cause audio drop-outs.  
1. From the File menu, select Preferences.  
2. Click the Advanced tab.  
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3. Select another wireless channel from the Wireless Channel drop-down list, and  
click OK.  
It may take several seconds for the switch to take effect. If you have music playing, a  
short music dropout will occur during the wireless channel change.  
Line-in encoding  
The audio from line-in sources can be encoded to produce compressed or  
uncompressed audio. We recommend the following usage guidelines:  
Use Uncompressed if:  
You want optimal performance with home theaters.  
You want to produce the highest quality sound for your multi-zone Sonos  
system (this selection requires more network bandwidth than compressed  
audio.)  
Use Compressed if:  
You are connecting more than 4 zones wirelessly.  
1. From the File menu, select Preferences.  
2. Click the Advanced tab.  
3. Select Compressed or Uncompressed from the Line-In Encoding list, and click  
OK.  
When Compressed is selected, you will notice a delay before the music starts to play.  
When Uncompressed is selected, this delay is significantly reduced.  
Firewall Information  
The Sonos Digital Music System is designed to work with existing firewall software.  
Information for some common firewall software is listed below:  
Microsoft Windows Firewall  
Zone Alarm (free version)  
Zone Alarm Pro  
McAfee Personal Firewall Plus  
Norton Personal Firewall  
ISS Black Ice Protection  
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If your software firewall is not listed, please see http://faq.sonos.com/firewall for the  
latest firewall information or contact Sonos Technical Support at http://  
Microsoft Windows Firewall  
1. When installing the Sonos Desktop Controller, select Unblock in the Windows  
Firewall.  
2. If the dialog box does not appear, go to Start>Settings>Control Panel.  
3. Click Security Center>Windows Firewall.  
4. Click the Exceptions tab.  
5. Make sure Sonos Desktop Controller has a check mark next to it.  
6. If you don’t see Sonos Desktop Controller and you have already installed the  
Sonos Desktop Controller, click the Add Program button and browse until you  
find Sonos Desktop Controller.  
7. Click to highlight, and then click OK.  
Zone Alarm (free version)  
1. Display the Firewall settings screen.  
1. From the Main tab, check to make sure the Trusted Zones Security is set to Medium  
(default setting) level security, and the Net BIOS ports are open (default).  
2. Click the Zones tab, and verify that the network the Sonos Zone Player resides on  
is set to Trusted.  
3. From the Program Control screen, make sure the Sonos Desktop Controller  
(Sonos.exe) application is allowed full access to the Internet/Network.  
4. When launching the Sonos Desktop Controller, select Remember this Setting  
and click Allow.  
Note: The Sonos Digital Music System will not operate correctly if the Trusted Zone  
is set to "High" and if NetBIOS ports are blocked.  
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Zone Alarm Pro  
1. Display the Firewall settings screen.  
1. From the Main tab, check to make sure the Trusted Zones Security is set to Medium  
(default setting) level security.  
2. From the Program Control screen, make sure the Sonos Desktop Controller  
(Sonos.exe) application is allowed full access to the Internet/Network.  
3. When launching the Sonos Desktop Controller, select Remember this Setting  
and click Allow.  
Note: The Sonos Digital Music System will not operate correctly if the Trusted Zone  
is set to High, and if NetBIOS ports are blocked.  
McAfee Personal Firewall Plus  
4. When the Sonos Application requests access to the Internet, select Grant  
Access.Select a security level from the Security Settings tab. The Sonos Digital  
Music System is compatible with all McAfee Personal Firewall configurations  
except Lockdown.  
5. From the Internet Applications tab, make sure that the Sonos Application is set  
to Allow Full Access.  
If the above configuration does NOT let the Sonos Digital Music System operate  
correctly, you can try changing the firewall settings to allow access to your music and  
your ZonePlayers.  
Open the firewall by double-clicking the icon in the system tray - typically in the  
bottom right corner of your screen.  
Select Utilities in the System Services.  
Put a check mark in the box next to Microsoft Directory Server Port 445.  
Put a check mark in the box next to Universal Plug and Play (UPNP) Port 5000.  
Select OK.  
Norton Personal Firewall  
The Norton Personal Firewall is fully compatible with the Sonos Digital Music System.  
Follow the steps below to configure your firewall:  
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Chapter 3: Windows® Desktop Controller  
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1. Make sure the Sonos Desktop Controller is allowed full access on all ports (when  
asked) by selecting Always allow connections in this program on all ports.  
2. Select Permit from the What do you want to do drop-down when sonos.exe  
attempts to access the Internet.  
3. Allow sonos.exe to connect to a DNS server by selecting Always allow  
connections in this program on all ports.  
4. From the Firewall tab, select a firewall level. The Sonos Digital Music System is  
compatible with any Internet Security setting you choose, from High to Off.  
5. From the Programs tab, make sure that sonos.exe is set to Permit All.  
For Professional Firewall users, all of the following settings must be changed on the  
Advanced selections screen:  
Scroll to Default Inbound NetBIOS Name, click Modify, click Permit, then click  
OK.  
Scroll to Default Block MS Windows Vista SMB, click Modify, click Permit,  
then click OK.  
Scroll to Block Windows File Sharing, click Modify, click Permit, then click OK.  
Scroll to Inbound UDP, click Modify, click Permit, then click OK.  
Click OK to exit the Advanced Firewall selections screen.  
Note: The Sonos Digital Music System will NOT function correctly if "Block Traffic" is  
enabled  
ISS Black Ice Protection  
If you are running Black Ice Protection, be sure to allow the Sonos Desktop Controller  
(Sonos.exe) full access to the Internet and Network.  
Black Ice Protection by Internet Security Systems is fully compatible with the Sonos  
Digital Music System. Your music system will operate seamlessly if you select either the  
"Cautious" or "Trusting" protection level from the Firewall tab.  
If you cannot access your music and Sonos Desktop Controller software after setting  
the Protection Level to Cautious or Trusting, please follow the instructions below:  
1. Select the Intruders or Events tab.  
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2. Identify the ZonePlayer’s IP address.  
3. Right-click and select Trust Intruder>Trust and Accept.  
This setting will allow the Sonos Digital Music System accessibility with all firewall  
security settings; Trusting, Cautious, Nervous, and Paranoid.  
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Macintosh® Desktop Controller  
The Desktop Controller software is compatible with Macintosh OS X, version 10.3 or  
later.  
For easy setup, you should install the Desktop Controller (DCR) for Macintosh software  
on every Macintosh computer in your network that contains music files.  
Sonos Setup Assistant  
1. Open the Sonos Desktop Controller software. Review the License Agreement, and  
then select Accept.  
The Sonos Setup Assistant Welcome screen appears.  
2. Select Continue.  
3. The Sonos Digital Music System is designed to provide you with online software  
updates. At this time you will be prompted to check for the latest software update.  
You can either check now, or check after you install the Sonos Digital Music  
System.  
Your Sonos system must be registered to receive these updates so be sure to  
register during the setup process when you are asked. At no time is your e-mail  
address provided to other companies.  
Chapter 4  
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Sonos Digital Music System User Guide  
4. When instructed, press the Mute and the Volume Up buttons simultaneously on  
the ZonePlayer you are connecting. (Remember, the first ZonePlayer you install  
must connect to your home network using a standard Ethernet cable).  
Mute button  
ZonePlayer  
status  
indicator  
Volume up (+)  
Volume down (-)  
You can release the buttons as soon as the Mute indicator (green) and the ZonePlayer  
Status Indicator light (white) start to blink alternately. This takes approximately 1  
second. Once the ZonePlayer is successfully connected, the ZonePlayer Status  
Indicator light will stop flashing and change to solid white (normal operation), and the  
Mute indicator will go out.  
During the setup process, you may be asked to configure your Macintosh’s firewall. See  
’Firewall Information’ for help with this step.  
5. Choose a ZonePlayer name from the pop-up menu, and then select Continue.  
6. Choose one of the following options:  
If you have another ZonePlayer to set up now, choose Yes, I want to add anoth-  
er ZonePlayer and select Continue.  
If you don’t want to set up another ZonePlayer, choose I do not want to add an-  
other ZonePlayer at this time, and select Continue.  
7. When you are prompted to set up access to your music folders, choose Yes, set up  
my music now, and select Continue.  
Where is your music stored?  
Depending upon where your music is stored, you may be asked to provide an  
admistrator name and password to allow access to your music folders.  
If your Macintosh computer does not have Windows Sharing enabled, the Desk-  
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Chapter 4: Macintosh® Desktop Controller  
4-3  
top Controller software will guide you through the process of enabling it. Your  
music files are never copied from their current locations - your folders are simply  
shared so they can be accessed by your Sonos Digital Music System.  
Note: Firewall software such as OS X Firewall, Norton Personal Firewall for  
Macintosh, or Intego NetBarrier can block the operation of your Sonos Desktop  
Controller software. During installation, you may see prompts from your firewall  
software indicating that the Sonos application is attempting to perform certain  
operations. You should always allow full access to the Sonos application. You  
may also be asked to change the settings of your firewall software to ensure that  
Windows file sharing is not blocked. See ’Firewall Information’ or go to our Web site  
at http://faq.sonos.com/firewall for the latest firewall information.  
To add music stored in your Music folder, select In my Music folder, and select Continue.  
Click the Lock icon to enter your administrator password. If your computer does not  
currently allow Windows Sharing, you will be prompted to enable it.  
If you have used iTunes Preferences to change where you store iTunes music, this option  
will appear as In my iTunes Music folder instead.  
To add music stored elsewhere on your computer, select On my computer or an external  
drive connected to my computer, and select Continue. Select Browse to choose a folder,  
and then select Continue.  
To add music stored on a different computer or a NAS device, select On a networked  
device such as a network-attached storage (NAS) device on my network, and select  
Continue. Type the path name (\\Name\Sharename, where Name is the network name  
for a computer or NAS device, and Sharename is the name of the top level shared  
folder.) If this folder is not shared anonymously, type the user name and password of a  
user with permission to access this music folder.  
Once setup is complete, if you purchased a Sonos Controller you can add it to your  
music system now.  
1. Plug your Sonos Controller into the AC power adapter and follow the on-screen  
prompts to add the Controller to your music system. You can use your Controller  
while it charges.  
2. When you see the message Setup Complete, press the OK button.  
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4-4  
Sonos Digital Music System User Guide  
Macintosh Desktop Controller  
Playback controls  
Zones pane  
Now Playing pane  
Volume controls  
Menu bar  
Get  
music  
Music Library pane  
Queue pane  
Musicselection  
controls  
Show/hide  
Music Library  
Music queue  
controls  
Select an action in one of the following ways:  
Select a button  
Select an action from the menu bar  
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Chapter 4: Macintosh® Desktop Controller  
4-5  
DCR Playback Controls  
Play/Pause  
Toggles between playing and pausing the current track.  
Next/Fast Forward  
Select to jump to the start of the next track in the queue; select and hold  
down button, or select and drag progress bar to fast forward.  
Previous/Rewind  
Select to move backward; select and hold down button, or select and drag  
progress bar to rewind.  
Shuffle  
Select to play the tracks in the music queue in a random order.  
Repeat  
Select to repeat the queue list after the last track has finished.  
Controlling the Volume (DCR)  
You can control the volume for an individual zone, or for a zone group. If you have two  
or more zones linked in a zone group, select the Equalizer button or select Equalizer  
from the Play menu to adjust the volume for each zone individually.  
Volume Control  
Select or drag the volume control bar to increase (+) or decrease (-) the  
volume. If a zone group is selected in the Zones pane, the volume change  
applies to all zones in the group. If a single zone is selected, the volume  
change applies to that room only.  
Equalizer  
Use to adjust the sound settings for a ZonePlayer, or to adjust volume for an  
individual zone within a zone group.  
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Sonos Digital Music System User Guide  
Mute  
Select to mute the sound in a zone (if you have a zone group, all rooms in the  
zone group are affected). Select again to unmute.  
Muting all zones (DCR)  
To mute all the ZonePlayers in your household, select Mute All Zones from the  
Play menu. The track will continue to progress, but no sound will be emitted.  
To unmute all, select Unmute All Zones from the Play menu.  
Adjusting sound settings (DCR)  
Highlight a zone in the Zones pane and select the Equalizer button  
to change the  
sound settings (treble, bass, loudness, balance, or volume) for an individual ZonePlayer.  
(You can also select Equalizer from the Play menu.)  
When changing the volume for a zone group, use the group volume control on  
the left.  
If you have two or more zones in a group, use the Equalizer panel to adjust the  
volume for each zone individually.  
Managing Zones (DCR)  
You can play a different music selection in each zone, or you can group zones together  
to play the same music in synchrony. Zones can be managed from either the Zones  
pane or the Zones menu. From either of these, you can:  
See an alphabetical list of the zones in your house  
Link zones together to form a zone group  
Drop a zone from a zone group  
Music will continue to play while you browse your zone settings. The current zone is  
highlighted, and the music selections you make will play in that zone.  
Zone groups  
Group a zone with any other zone(s) to form a zone group, causing those zones to play  
the same music in synchrony. You can link or drop zones from a group while the music  
is playing. Link all ZonePlayers by selecting All Zones-Party Mode.  
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Chapter 4: Macintosh® Desktop Controller  
4-7  
Linking a zone  
You can create a zone group first and then select music to play, or you can add a room  
to a zone group where music is already playing.  
Note: Any zones you link will automatically drop their current music queue and  
begin to play the music queue from the zone group. You may want to save your  
music queue as a Sonos playlist before linking a zone. See ’Sonos Playlists (DCR)’.  
1. From the Zones pane, select the zone you want to link another zone or zone  
group to, and select Link Zone.  
2. Select a zone to add to the group, and select Link. To join all zones, select All  
Zones-Party Mode.  
Note: The order in which you add zones makes a difference. If you select Link Zone  
from a zone where there is no music playing, any zones you link to it will also be  
silent.  
Dropping a zone  
1. From the Zones pane, select the zone group you want to change, and select Drop  
Zone.  
2. Select the zone you want to drop from the group, and select Drop.  
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Sonos Digital Music System User Guide  
Managing Music Queue (DCR)  
Removing track from the queue  
1. From the Queue pane, select a track.  
2. Choose one of the following options:  
Select Remove Track, or  
Select Queue>Remove Track from the Play menu.  
The track disappears from the queue list.  
Moving a track within the queue  
1. Click the mouse, and while holding, drag the track you want to move within the  
queue.  
2. Drag it up or down to the desired location, and then release.  
Clearing the music queue  
1. Choose one of the following options:  
Select Clear Queue from the bottom of the Queue pane, or  
Select Queue>Clear Queue from the Play menu.  
2. Select Clear to confirm.  
This will clear the entire queue and stop the music from playing.  
Changing the play mode  
1. Select the Shuffle or Repeat buttons displayed in the Now Playing pane to  
change the play mode.  
The selected play mode appears as an icon in the Now Playing pane.  
Shuffle  
Repeat  
Shuffle-Repeat  
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Chapter 4: Macintosh® Desktop Controller  
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Clock and Alarms  
This section discusses how to use the clock and alarms features on your Desktop  
Controller. For help using your handheld Controller, go to ’Music Library’.  
Setting date and time  
1. From the Zones pane, click to highlight the zone you want to set the date and  
time for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Click the Date and Time button.  
4. Choose one of the following options:  
Select your time zone, desired time format, and date format, and then click Set.  
Select the Select the date and time from the Internet radio button, and then  
click Set.  
Select the Set the date and time manually radio button. Make your selections  
from the displayed fields, and then click Set.  
Alarms  
Adding an alarm  
1. From the Zones menu, select Clocks and Alarms.  
2. Click New.  
3. Choose the desired settings for this alarm, including the alarm time, the zone you  
would like the alarm to play in, the music source you’d like to play from, the  
frequency of the alarm, and the volume and duration settings.  
If you check Include Linked Zones, the alarm will play in the zones that are linked  
together at the time the alarm goes off. It does not play in the zones that were linked  
when the alarm was originally added to the Sonos system.  
Note: If the music you’ve selected is not available (such as an Internet radio station  
that has dropped off), your alarm will play the Sonos chime instead. To stop the  
chime, you can press Pause.  
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Sonos Digital Music System User Guide  
Editing an alarm  
1. From the Zones pane, click to highlight the zone you want to change the alarm  
setting for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Select the alarm you wish to change, and click Edit.  
4. Make the desired changes, and then click Save.  
If you check Include Linked Zones, the alarm will play in the zones that are linked  
together when the alarm goes off. It does not play in the zones that were linked when  
the alarm was originally added to the Sonos system.  
Deleting an alarm  
1. From the Zones pane, click to highlight the zone you want delete the alarm  
setting for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Select the alarm you wish to delete, and click Delete.  
Showing the clock screen  
Once an alarm has been added to your Sonos system, you can set a preference to have  
the clock screen show automatically on a handheld Controller when the alarm sounds.  
1. From the Music menu on your handheld Controller, select Clock and  
Alarms>Alarms.  
2. Select the alarm from the list, and then click Advanced.  
3. Select Show Clock on this Controller. (If you want the clock to show on any other  
Controllers, repeat this process on the other Controllers.)  
Setting a sleep timer  
1. From the Zones pane, click to highlight the zone or zone group you want to set up  
a sleep timer for.  
2. From the Zones menu, select Sleep Timer.  
3. Select the desired time frame, and then click OK.  
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Chapter 4: Macintosh® Desktop Controller  
4-11  
4. If you wish to turn the sleep timer off, select Off from the list, and click OK.  
When a sleep timer is active, the sleep timer icon displays in the Now  
Playing pane.  
Your music library  
Note: If a computer on your network is turned off or is in sleep mode, the music on  
that computer will be unavailable to the Sonos Digital Music System until the  
computer is turned back on.  
Your selection choices include:  
Artists  
Albums  
Genres  
Composers  
Tracks  
Imported Playlists  
(The Sonos Digital Music System is compatible with iTunes playlists, as well  
as M3U, WPL and PLS playlist files created with third-party software such as  
WinAmp or Windows Media Player.)  
Folders  
Making music selections (DCR)  
Use the Music Library pane to select the music you wish to play.  
Note: The music you select will play in the zone or zone group that’s selected in the  
Zones pane.  
Available music sources  
Library (shared folders on your network)  
Music services, such as Rhapsody  
Sonos playlists (music queues you have saved for future playback)  
Internet radio  
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Sonos Digital Music System User Guide  
Line-In (external audio components such as a CD player or a portable music  
player)  
1. From the Zones pane, select the zone you want to play music in.  
2. Choose one of the following options:  
From the Music Library pane, select the Library tab, or  
From the Music menu, select Library.  
3. To play all songs by an artist, on an album, or in a genre, select what you’d like to  
play, and then select Play Now to play the music now, or Add to Queue to add it  
to your music queue.  
Select to expand the music outline for any selection.  
You can also drag and drop selections directly from the music library to the queue.  
Highlight a selection, and while holding down the mouse, drag the selection to the  
music queue, and then release  
Note: You can add tracks to a music queue while listening to other music.  
If you’ve previously saved music queues as Sonos playlists, you can browse these  
playlists using the Sonos Playlists tab.  
Imported playlists (DCR)  
The Sonos Digital Music System is compatible with iTunes playlists as well as M3U, WPL  
and PLS playlist files created with third-party software (e.g. iTunes, WinAmp, Windows  
Media Player, etc.).  
M3U, WPL and PLS support  
You can view your playlists by selecting Imported Playlists within the Library  
tab.  
If they are not visible, they are probably not located in a folder youcurrently have  
shared to the Sonos Digital Music System. Move the playlist file.PLS, .M3U or  
.WPL into the same music folder that you have shared to the Sonos system, up-  
date your music index, and the custom playlists will appear when you select Im-  
ported Playlists within the Library tab. See ’Updating your music index’ for  
additional information.  
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Chapter 4: Macintosh® Desktop Controller  
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iTunes support  
View your iTunes playlists in the Sonos Digital Music System by selecting Im-  
ported Playlists from the Library tab.  
When you make changes to your iTunes playlist(s), quit iTunes, and then update  
your Sonos music index in order to see the changes (see ’Updating your music  
index’ for help with this step.)  
iTunes playlists will automatically be imported into the Imported Playlists list on  
both the Sonos Controller and Sonos Desktop Controller, as long as your 'iTunes  
Music Library.xml' file is shared along with your music. For typical iTunes installa-  
tions, this file is located in the iTunes folder.  
Sonos is unable to play tracks purchased from the iTunes Music Store, as they are  
protected by Apple's proprietary Digital Rights Management (DRM) scheme.  
For additional information, browse our Frequently Asked Questions (FAQ) pages or  
Managing Music Folders (DCR)  
The Sonos Digital Music System can play music from any networked computer or  
network-attached storage (NAS) device where you have shared music folders. During  
the setup process, you are guided through the process of accessing your shared music  
folders. Over time, you may wish to add or remove music folders from this list.  
These music folders are indexed by the Sonos Digital Music System so that you can  
view your music by categories. If you add new music to a folder that is already indexed,  
you can update your music index to add this music to your library.  
To play music from imported playlists, simply drop the playlist file .PLS, .M3U or .WPL  
into the same music folder that you have shared to the Sonos system, re-index the  
share and the custom playlists will appear when you select Imported Playlists from  
the Music menu.  
Adding a shared folder  
1. From the Music menu, select Set Up Music Library.  
The shared music folders that are currently available to your Sonos Digital Music  
System appear.  
2. Select Add.  
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Sonos Digital Music System User Guide  
To add music stored in your Music folder, select In my Music folder, and select Continue.  
Click the Lock icon to enter your administrator password. If your computer does not  
currently allow Windows Sharing, you will be prompted to enable it.  
If you have used iTunes Preferences to change where you store iTunes music, this option  
will appear as In my iTunes Music folder instead.  
To add music stored elsewhere on your computer, select On my computer or an external  
drive connected to my computer, and select Continue. Select Browse to choose a folder,  
and then select Continue.  
To add music stored on a different computer or a NAS device, select On a networked  
device such as a network-attached storage (NAS) device on my network, and select  
Continue. Type the path name (\\Name\Sharename, where Name is the network name  
for your computer or NAS device, and Sharename is the name of the top level shared  
folder.) If this folder is not shared anonymously, type the user name and password of a  
user with rights to access this music folder.  
Removing a shared folder  
1. From the Music menu, choose Set Up Music Library.  
2. Select the folder you want to stop accessing music from, and select Remove.  
3. Select Remove to confirm.  
4. You may be asked to provide an administrator name and password.  
5. Select Done when you have no more folders to remove from the list.  
Updating your music index  
If you add new music to a music folder that is already indexed, you can update your  
music index in order to add this music to your Sonos music library.  
1. From the Music menu, select Update Music Index Now.  
2. Select Update.  
The message “Updating Music Index” appears at the bottom of the window.  
When the update is complete, the message disappears.  
Scheduling music index updates  
You can set your music system to automatically update your music index at the same  
time each day.  
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Chapter 4: Macintosh® Desktop Controller  
4-15  
1. From the Music menu, select Schedule Music Index Updates.  
2. Select the time you would like your music index to automatically update, and click  
OK.  
Music services  
A music service is an online music store or online service that sells audio on a per-song,  
per audiobook, or subscription basis. If you have a music service enabled, simply click  
the Music Services tab to make music selections.  
If you would like to learn more about Rhapsody, see ’Rhapsody’ for additional  
detail.  
If you would like to learn more about Pandora, see ’Pandora’ for more detail.  
If you are a Windows Media Player 11 user, see ’Sonos Playlists (DCR)’ for more  
information.  
If you are an Audible user, see ’Audible’ for more information.  
If the Music Services tab is not displayed in the Music Library, see ’Showing/hiding  
the Music Services tab’.If you have a music service enabled, click the Music Services  
tab to make music selections. (If you are a Rhapsody user, see ’Selecting music from  
Rhapsody’ for additional detail.)  
Options  
Showing/hiding the Music Services tab  
If you have a music service enabled, you can select music from this service using your  
Macintosh computer. Simply add the Music Services tab to your Music Library. If you  
are not currently subscribed to a music service, you may wish to keep this tab hidden.  
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Sonos Digital Music System User Guide  
To change your preference setting, go to Sonos>Preferences>General and  
check or uncheck the Show Music Services tab in the Music Library box.  
Your music service password  
If you want to change the password for a music service you subscribe to, such as  
Rhapsody, or Pandora, you must first change the password with your music service  
provider.  
Go to your music service provider’s Web site, and change your password in the account  
settings. Once you've changed your password there, update your Sonos system by  
selecting one of the following options:  
Using the Desktop Controller software, select Set Up Music Services from the  
Music menu. Highlight the music service you wish to update, and click the Edit  
button.  
Using the handheld Sonos Controller, select System Settings>Music Library  
Management>Music Service Setup. Highlight the music service you wish to  
update, and select Edit.  
Note: If you don’t change your password with the music service first, it won’t work  
on your Sonos Digital Music System.  
Deleting a music service trial  
1. From the Music menu, select Set Up Music Services.  
2. Select the music trial you wish to remove, and click the Remove button.  
3. Click Yes to confirm.  
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Chapter 4: Macintosh® Desktop Controller  
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Audible  
The Sonos Digital Music System is compatible with Audible, Inc. (Format 4 file  
downloads only.) If you are interested in signing up for Audible’s spoken word audio  
services, go to http://www.audible.com for more information.  
When listening to a book, you can use the Next and Previous keys to move from  
chapter to chapter.  
Its easy to view your Audible files by genre. From the Music Library, select  
Library>Genres, and select Audiobooks.  
Other content, such as journals will appear in the Spoken Word genre. You may need to  
select All to view your journal content.  
Adding Audible to your Sonos system  
1. Make sure your Audible files are in a folder that you have shared to the Sonos  
Digital Music System (using the Select Music Source screen).  
2. Add your Audible account information to Sonos by selecting Music>Set Up  
Music Services>Add.  
3. Select Audible, and click Continue.  
4. Enter your Audible user name and password and select Continue.  
Your account information will be verified with Audible.  
5. Reindex your music library whenever you add new content by selecting Update  
Music Index Now from the Music menu.  
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Sonos Digital Music System User Guide  
Deleting an Audible account from Sonos  
1. From the Desktop Controller menu bar, select Music>Set Up Music Services.  
2. Highlight the Audible account, and click Remove.  
3. You will be asked to enter your Audible password for verification, and then click  
Remove.  
Pandora  
Now you can listen to Pandora™ radio stations, create new stations, and rate music —  
using your Sonos Digital Music System. Sonos connects directly to Pandora, the music  
discovery service. Your Sonos system comes with a free 30-day, Pandora trial—no  
signup, no credit card necessary. To activate a music service trial, your Sonos system  
must be registered so if you have not yet registered, go to ’System Registration’ for  
help with this step.  
Note: Pandora may not be available in your country. If the Pandora trial does not  
appear as an option, you can go to www.pandora.com for more information.  
If you’re new to Pandora  
1. From the Music Library, click the Music Services tab.  
2. Select Pandora Radio Trial.  
3. Select I’m new to Pandora.  
4. Accept the Pandora terms and conditions, and then click Continue.  
5. Click Done.  
Your free Pandora trial account will be valid for 30 days.  
During the trial, you can also access your Pandora radio stations on any computer  
using a Web browser. To do this, go to www.sonos.com/pandora and create an  
account. When prompted, enter the unique activation code that was assigned to you  
when you set up your Pandora trial. This code can be viewed by selecting Pandora  
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Chapter 4: Macintosh® Desktop Controller  
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Radio Trial from the Music Services tab on your Desktop Controller. In the example  
below, the activation code is FT2:  
After the trial expires  
After the free trial expires, if you wish to continue using Pandora with Sonos, you can  
become a Pandora subscriber. Go to www.sonos.com/pandora for subscription  
information. As you set up your account with Pandora, you may be prompted to enter  
an activation code. This is a unique code that was assigned to you when you set up your  
trial (in the example above, the code is FT2.) If you enter this code during the Pandora  
setup process, the radio stations you created during the trial will be merged with your  
Pandora account so that they are also available when you access Pandora from your  
computer.  
Once you become a paid subscriber, follow the steps below to add your Pandora  
account information to Sonos in order to have instant access to Pandora from your  
Sonos Digital Music System.  
1. From the Music Services tab, select Pandora Radio Trial.  
2. Click Update.  
3. Click Continue.  
4. Enter your Pandora user name, and password, and then click Continue. Your user  
name and password will be verified with Pandora.  
IF for some reason the Pandora Radio trial no longer displays on the Music Services  
tab, you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, select it, and press Subscribe.  
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Follow the prompts to enter your user name and password. If Pandora Radio  
Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Pandora Radio, and click Continue.  
4. Select Pandora Radio, and click Continue.  
5. Enter your Pandora user name and password, and click Continue. Your user name  
and password will be verified with Pandora.  
If you already have a Pandora account  
1. From the Music Library, click the Music Services tab.  
2. Click Pandora Radio Trial.  
3. Select I already have a Pandora account.  
4. Enter your Pandora user name and password, and then click Continue. Your user  
name and password will be verified with Pandora.  
If you are a registered, free-service Pandora user, you will be able to use Pandora  
with your Sonos music system free for 30 days. After your free trial ends, you will  
have to upgrade to become a Pandora paid subscriber in order to access Pando-  
ra from your Sonos Digital Music System. See Upgrading your Pandora ac-  
count below.  
If you already have a Pandora paid subscription service, Sonos will automatically  
skip the 30-day music trial and give you instant access to Pandora from your  
Sonos Digital Music System. Nothing additional is required.  
Upgrading your Pandora account  
Registered free-services Pandora customers: If you wish to continue using Pandora with  
Sonos after the trial ends, you will have to upgrade your Pandora account to become a  
Pandora subscriber. Go to www.sonos.com/pandora for subscription information.  
Once you become a paid subscriber, simply update Sonos with your membership  
information and you’ll have instant access to Pandora from your Sonos Digital Music  
System.  
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Chapter 4: Macintosh® Desktop Controller  
4-21  
1. From the Music Services tab, select Pandora Radio Trial.  
2. Click the Update link.  
3. Click Continue.  
Your account information will be verified with Pandora.  
IF for some reason the Pandora Radio trial no longer displays on the Music Services  
tab, you can update your account membership information this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, select it, and press Subscribe.  
Your user name and password will be verified with Pandora. If Pandora Radio  
Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Pandora Radio, and click Continue.  
4. Select Pandora Radio, and click Continue.  
5. Enter your Pandora user name and password, and click Continue. Your user name  
and password will be verified with Pandora.  
Adding a new station  
1. From the Music Services tab, select Pandora (if you are using the Pandora trial  
you will see Pandora Radio Trial instead.)  
2. Click the New Station button.  
3. Enter an artist name or a track and click Continue.  
4. If you find what you are looking for, select Create the station and click Continue.  
If you’d like to try again, select Thats not what I want and click Continue.  
Note: Pandora has a setting that allows you to filter explicit content. You can turn  
this on or off by selecting Edit Your Account at www.pandora.com. When the filter is  
turned on, radio edited songs without explicit lyrics will be played instead of the  
unedited versions.  
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Sonos Digital Music System User Guide  
1. From the Now Playing window, click the Pandora menu.  
2. Select Create a new station from this artist, or Create a new station from this  
track.  
Selecting a Pandora radio station  
1. From the Music Library pane, click the Music Services tab and select Pandora.  
Your current Pandora stations are displayed.  
IftheMusic Services tab is not displayed in the Music Library, see ’Showing/hid-  
ing the Music Services tab’.  
2. Select a music selection and click Play Now, or New Station to add a new music  
station.  
Adding more music to a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora Radio trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Select the station you wish to add more music to.  
3. From the Music menu, select Add more kinds of music.  
4. Enter the name or an artist or track, and click Continue.  
5. If you find what you want, select Add the new music, and click Continue. If this is  
not what you want, select That’s not what I want and click Continue to retry.  
Renaming a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora Radio trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Select the station you wish to rename.  
3. From the Music menu, select Rename Station.  
4. Type a new name for your radio station.  
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Chapter 4: Macintosh® Desktop Controller  
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Deleting a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora Radio trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Select the station you wish to delete.  
3. From the Music menu, select Delete Station.  
Rating a track  
1. From the Now Playing screen, click the Ratings button.  
2. Choose one of the following options:  
Select I like this track - Pandora will play more tracks with similar qualities.  
Select I don’t like this track - Pandora will not longer play this track on this radio  
station.  
Select Don’t play this track for a month.  
Bookmarking a track  
1. From the Now Playing window, click the Pandora menu.  
2. Select Bookmark this track on Pandora.com or Bookmark this artist on  
Pandora.com.  
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Sonos Digital Music System User Guide  
Why is this track playing?  
1. From the Now Playing window, click the Pandora menu.  
2. Select Why is this track playing?  
Pandora will explain the similarities between this track and the other tracks on  
your radio station.  
Rhapsody  
Your Sonos system comes with a free 30-day, Rhapsody trial—no signup, no credit card  
necessary. Sonos connects directly to Rhapsody via the Web, so you don't have to  
download an application or even turn your computer on. To activate a music service  
trial, your Sonos system must be registered so if you have not yet registered, go to  
’System Registration’ for help with this step.  
Note: Rhapsody may not be available in your country. If the Rhapsody trial does not  
appear as an option, you can go to www.rhapsody.com for more information.  
If you’re new to Rhapsody  
1. From the Music Library, click the Music Services tab.  
2. Select Rhapsody Trial.  
3. Select I’m new to Rhapsody.  
4. Accept the Rhapsody terms and conditions, and then click Continue.  
5. Click Done.  
Your free Rhapsody trial account will be valid for 30 days.  
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Chapter 4: Macintosh® Desktop Controller  
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After the trial expires  
After the free trial expires, if you wish to continue using Rhapsody with Sonos, you can  
become a Rhapsody subscriber. Go to www.sonos.com/Rhapsody for subscription  
information. Once you become a subscriber, simply follow the steps below to add your  
Rhapsody account information to Sonos in order to have instant access to Rhapsody  
from your Sonos Digital Music System.  
1. From the Music Services tab, select Rhapsody Trial.  
2. Click the Update link.  
3. Click Continue.  
4. Enter your Rhapsody user name, and password, and then click Continue. Your  
user name and password will be verified with Rhapsody.  
IF for some reason the Rhapsody trial no longer displays on the Music Services tab,  
you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Rhapsody Trial is displayed, select it, and press Subscribe. Follow  
the prompts to enter your Rhapsody user name and password. If Rhapsody Trial  
is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Rhapsody, and click Continue.  
4. Select Rhapsody, and click Continue.  
5. Enter your Rhapsody user name and password, and click Continue. Your user  
name and password will be verified with Rhapsody.  
If you already have a Rhapsody account  
1. From the Music Services tab, select Rhapsody Trial.  
2. Select I already have a Rhapsody account.  
3. Enter your Rhapsody user name and password and click Continue.  
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Sonos Digital Music System User Guide  
Your membership information will be verified with Rhapsody and then you’ll have  
instant access to Rhapsody from the Sonos Digital Music System.  
Selecting music from Rhapsody  
Music selection choices include:  
Rhapsody Music Guide  
Rhapsody Radio  
My Artists  
My Albums  
My Genres  
My Tracks  
My Playlists  
1. From the Music Library pane, click the Music Services tab, and select Rhapsody  
(if you are using the Rhapsody trial, select Rhapsody Trial instead.)  
If the Music Services tab is not displayed in the Music Library, see ’Options’.  
2. Highlight a music selection, and click Play Now, Play Next, or Add to Queue to  
add it to the end of your music queue. If you are selecting music from the  
Rhapsody Music Guide, you can additionally select Add To My Rhapsody Library.  
Rhapsody Music Guide  
The Rhapsody Music Guide displays a variety of music selections, including a list of  
music genres, top artists, top albums, and top tracks, new releases and Rhapsody-  
recommended selections. Click any of the links to browse through the Rhapsody Music  
Guide and make selections.  
Rhapsody Radio  
1. Select a zone.  
2. Click the Music Services tab.  
3. Select Rhapsody Radio, and then select a radio station from the My Stations list.  
4. Click Play Now.  
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Chapter 4: Macintosh® Desktop Controller  
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Using Rhapsody with UPnP  
If you are using Rhapsody’s desktop application to organize the music on your local  
drive, your Sonos system can access Rhapsody’s server using Universal Plug and Play  
(UPnP). You should only use this method to access Rhapsody if you are using  
Rhapsody’s desktop application, or if you have multiple Rhapsody accounts active in  
your household.  
To access Rhapsody’s server using UPnP, make sure UPnP is enabled in the Rhapsody  
desktop application so that the Sonos Digital Music System can recognize it and show  
Rhapsody in your Music Library. This is a one-time preference setting. Remember—  
your computer must be on in order to stream Rhapsody content if you are accessing  
Rhapsody’s server this way.  
Change Rhapsody setting:  
1. Start RealRhapsody.  
2. Click Tools>Preferences>Rhapsody Server (UPnP).  
3. Click to check the Start UPnP Server Once Logged In box, and then click Start.  
4. Click OK.  
Change Sonos setting:  
1. Select Sonos>Preferences and click the Advanced Options button.  
2. Check the Show music from Rhapsody UPnP servers checkbox and click Done.  
Deleting a Rhapsody account from Sonos  
1. From the Music menu, select Set Up Music Services.  
2. Select the account you wish to remove, and click Remove.  
This will not delete your account from Rhapsody. Your account status with Rhapsody  
will be unaffected.  
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Sonos Digital Music System User Guide  
Sonos Playlists (DCR)  
Sonos playlists are music queues you create and save for future listening.  
Creating a Sonos playlist  
1. Create a music queue by selecting music tracks from your music library.  
2. Choose one of the following options:  
From the Queue pane, select Save Queue, or  
Select Queue>Save as Sonos Playlist from the Play menu.  
3. Type a unique name for this playlist, and select Save. This queue is now accessible  
from the Sonos Playlists tab.To play a saved queue, select the desired playlist from  
the Sonos Playlists tab and select Play Now to start the playlist immediately, or  
Add to Queue to add it to the end of your current music queue.  
Deleting a Sonos playlist  
1. From the Sonos Playlists tab, select the playlist you want to delete.  
2. Choose one of the following options:  
Select Delete, or  
Select Delete Sonos Playlist from the Music menu.  
Renaming a Sonos playlist  
1. From the Sonos Playlists tab, select the playlist you want to rename.  
2. Select Rename Playlist from the Music menu.  
Internet Radio (DCR)  
Playing an Internet radio station  
1. Select the zone you want to listen in.  
2. Select the Radio tab.  
3. Select a radio station from the list.  
4. Select Play Now.  
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Chapter 4: Macintosh® Desktop Controller  
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Setting Internet radio preferences  
You can receive automatic radio station updates whenever Sonos releases a new list.  
Your music system must be registered in order to receive updates. If you have not yet  
registered, see ’System Registration’.  
1. From the Sonos menu, select Preferences.  
2. Select the Updates tab.  
3. Choose the desired setting from the Internet Radio Station Updates section.  
Adding an Internet radio station  
If you know the streaming URL, and the station uses a supported streaming broadcast  
format (see ’Internet Radio’), you can add a radio station to your Favorite Stations list.  
1. From the Music Library pane, select the Radio tab.  
2. Choose one of the following options:  
Click Add New, or  
Select Add New Internet Radio Station from the Music menu.  
3. Type or paste the streaming URL for the radio station you are adding (for example:  
http://shoutcast.com/sbin/shoutcast-playlist.pls?rn=8107&file=filename.pls.)  
4. Type the radio station’s name in the Station Name field, and select Add.  
Editing a radio station  
Note: You can edit the streaming URL or station name only for the radio stations  
that are in your Favorites list. However you can add any radio station to your Favorites  
list using the Edit option.  
1. Select the Radio tab.  
2. Select an Internet radio station, and then select Edit.  
3. Change the streaming URL, the station name, or select Add to Favorites to add  
the station to your Favorite Stations list, and click OK.  
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Sonos Digital Music System User Guide  
Adding a station to your Favorites list  
When you add radio stations to your Favorite Stations list, they are duplicated into your  
Favorites folder, not moved from the original Internet radio list.  
Select a station from the radio list, and select Add to Favorites.  
Deleting a station from your Favorite list  
From the Radio tab, select the station you want to delete from your Favorite Stations  
list, and select Delete.  
Software Updates (DCR)  
Sonos provides software updates for your music system in order to improve  
performance and add features. Your music system must be registered in order to  
receive these software updates. If you have not yet registered, see ’System  
Registration’.  
There are two options available:  
Periodically check for updates and send an alert when an update is available.  
Do not check for updates.  
Setting software update preferences  
1. From the Sonos menu, select Preferences.  
2. Select the Updates tab.  
3. Choose the desired setting from the Software Update Notifications section.  
Downloading software updates  
1. From the Sonos menu, select Check for Updates.  
Your ZonePlayers as well as your Desktop Controller software will be updat-  
ed, as all Sonos components must carry the same software version number. This  
process may take several minutes per device, depending upon your network  
connection. Your Sonos Desktop Controller software will automatically  
quit and then re-open during the update process.  
Software updates to your handheld Sonos Controller must be initiated from  
your Controller, so if you have updated your DCR, you will be prompted to up-  
date your Controller the next time you use it. Simply follow the on-screen  
prompts.  
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Chapter 4: Macintosh® Desktop Controller  
4-31  
If your software is up to date, the message “Your Sonos Digital Music System is  
up to date. No updates are required” will appear instead.  
Caution: Do not disconnect power from your ZonePlayer(s), or in any way  
disable your Sonos Digital Music System while this process is running. Contact  
Sonos Customer Support if an error occurs.  
ZonePlayer software updates  
One or more ZonePlayers may need to be updated when you purchase a new  
ZonePlayer with a later software version, or if you plug in a ZonePlayer that was not in  
use when you performed your last software update. When a ZonePlayer’s software  
version gets out of sync from the rest of your Sonos Digital Music System components,  
you will see the following message displayed in the Zones pane:  
Click the outdated zone to begin the software update process.  
Additional Settings (DCR)  
In addition to ’Setting Internet radio preferences’, ’Setting software update  
preferences’, and ’Options’, you can also change your wireless channel, and line-in  
encoding preferences.  
Selecting different wireless channel (DCR)  
The Sonos Digital Music System selects the optimal radio frequency channel during  
setup. However, if you have other wireless devices using this channel, you may want to  
switch the Sonos Digital Music System to another channel to avoid conflicts, as  
conflicts may cause audio drop-outs.  
1. From the Sonos menu, select Preferences.  
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Sonos Digital Music System User Guide  
2. Select the Advanced tab.  
3. Select another wireless channel from the Wireless Channel list.  
It may take several seconds for the switch to take effect. If you have music playing, a  
short music dropout will occur during the wireless channel change.  
Line-In encoding  
The audio from line-in sources can be encoded to produce compressed or  
uncompressed audio. We recommend the following usage guidelines:  
Use Uncompressed if:  
You want optimal performance with home theaters.  
You want to produce the highest quality sound for your multi-zone Sonos  
system (this selection requires more network bandwidth than compressed  
audio.)  
Use Compressed if:  
You are connecting more than 4 zones wirelessly.  
1. From the Sonos menu, select Preferences.  
2. Select the Advanced tab.  
3. Select Compressed or Uncompressed from the Line-in Encoding list.  
When Compressed is selected, you will notice a delay before the music starts to play.  
When Uncompressed is selected, this delay is significantly reduced.  
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Chapter 4: Macintosh® Desktop Controller  
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Uninstalling  
If you wish to remove the Desktop Controller software from your Macintosh computer,  
choose Uninstall Sonos from the Sonos menu, and then drag the application to the  
trash. The Sonos Digital Music System will no longer be able to access music from this  
computer.  
Firewall Information  
The Sonos Digital Music System is designed to work with existing firewall  
software. Follow the steps below to see if your firewall allows access to the Sonos  
Digital Music System.  
1. Open the System Preferences window.  
2. Select the Sharing icon, and then select the Firewall tab.  
3. If the message “Firewall Off” is displayed, your Sonos Digital Music System will be  
recognized and you do not have to do anything further. Select Continue.  
4. If the message “Firewall Off” does not display, you must add access to the ports  
your ZonePlayers will use.  
If your software firewall is not listed, please see http://faq.sonos.com/firewall for the  
latest firewall information, or contact Sonos Technical Support at http://  
Mac OS X’s built-in firewall for 10.3  
The Sonos Digital Music System is fully compatible with the Mac OS X firewall.  
1. Open the System Preferences window.  
2. From the Internet & Network settings, select Sharing.  
3. To access music stored on your computer, check Windows Sharing and select  
Start from the Services tab.  
4. From the Firewall tab, select New...  
If the New button is disabled, click the lock at the bottom of the window and enter an  
administrator's password.  
5. From the pull-down port name, select Other.  
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Sonos Digital Music System User Guide  
6. Type or paste the range of ports as 136-139, 445, 1900, 1901, 3400, 6969.  
7. Type the description as Sonos, and then select OK.  
8. Close the System Preferences window.  
Mac OS X’s built-in firewall for 10.4  
1. Open the System Preferences window.  
2. Select the Sharing icon.  
3. Select the Firewall tab.  
4. Click the New button.  
If the New button is disabled, click the lock at the bottom of the window and enter an  
administrator's password.  
5. From the pull-down Port Name menu, select Other.  
6. For TCP Port Number(s), type or paste 445,3400.  
7. For UDP Port Number(s), type or paste 1900,1901,6969.  
8. Type the description as Sonos.  
9. Click OK.  
10. Close the System Preferences window.  
Norton Personal Firewall for Mac OS X  
While you are setting up your Sonos system, you will be asked for network connectivity  
permission.  
1. Select Change, and then Allow to allow connections on these ports.  
2. Select Done to confirm.  
You will also need to add ports to the service.  
3. From the Norton Antivirus Setup window, select New.  
4. Name the new entry Sonos, and the description Sonos Controller.  
5. Select New and for TCP Port Number(s), type or paste 445, 3400. For UDP Port  
Number(s), type or paste 1900,1901,6969.  
6. Select Save.  
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Chapter 4: Macintosh® Desktop Controller  
4-35  
Internet Security Barrier for Mac OS X  
During Sonos system setup, a dialog will open when you attempt to set up your music  
library on your computer.  
1. Select Ignore.  
2. Open Netbarrier X3 and select the Anti-vandal tab.  
3. Select Add.  
4. Browse to the Sonos Desktop Controller application, usually found in the  
Applications folder and click Select.  
5. Select Allow as the default behavior.  
Enabling Windows File Sharing  
1. From the System Preferences window, select the Sharing icon.  
2. Select the Services tab.  
3. Check the Windows Sharing checkbox.  
If an Accounts button appears, you don't need to select it.  
4. Close the System Preferences window.  
5. Select Continue.  
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Using the Sonos® Controller  
With a Sonos Controller in hand, you have instant access to your entire digital music  
collection, no matter where it's stored. The full-color LCD screen and intuitive scroll  
wheel make everything from browsing songs to choosing zones incredibly easy. It's  
like having a giant jukebox at your fingertips. Simply choose a zone to play music in,  
make your music selection(s), and press Play.  
Features  
Wireless control over all your music and all your zones from anywhere  
Intuitive control over your music and zones with full-color LCD screen and scroll  
wheel that makes it simple to:  
browse songs  
queue up tracks and playlists  
select Internet radio stations  
• choose zones  
control volume, playback and system settings  
Connecting the Controller  
After at least one ZonePlayer has been set up, follow the instructions on the Con-  
troller screen to add this Controller to your Sonos Digital Music System.  
You should charge your new Sonos Controller when you remove it from the  
packaging. The Controller battery will be fully charged in about two (2) hours.  
You can use your Controller while it is charging.  
The powerconnector cover is part of your Controller’s splash-resistant design, so  
keep the cover down when the Controller is not charging.  
Chapter 5  
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Sonos Digital Music System User Guide  
Power  
connector  
cover  
AC power adapter  
Power  
cable  
AC power  
adapter  
inlet  
Caution: Use only the supplied power adapter to charge the Controller’s battery.  
Using another adapter will damage your Controller and void your product  
warranty.  
Battery Charging  
Your Controller can be recharged by plugging it into the AC adapter supplied with your  
Controller, or by placing it into the Charging Cradle.  
Battery Charge Indicator  
The battery charge indicator on your Controller will show you when it is time to  
recharge the Controller. If the battery charge is very low, the Controller’s low-battery  
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Chapter 5: Using the Sonos® Controller  
5-3  
indicator will light red. Be sure to recharge using only the AC adapter supplied with your  
Sonos Controller.  
Caution: Use only the supplied power adapter to charge the Controller’s battery.  
Using another adapter will damage your Controller and void your product  
warranty.  
Battery Replacement  
After several years (depending upon usage), the battery on your Controller may not  
hold a charge as long as it once did. Because of the Controller’s splash-resistant design,  
the battery on the Controller must be factory-replaced. Return it to the Sonos Service  
Center where it will be promptly replaced and returned to you. Go to  
http://www.sonos.com/support for instructions and battery replacement cost.  
Caution: Danger of explosion if battery is incorrectly replaced. Replace only with  
the same or equivalent type. Return to Sonos or an authorized Sonos service  
center for replacement.  
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5-4  
Sonos Digital Music System User Guide  
Using the Controller  
Battery  
charge  
indicator  
Wireless  
indicator  
Mute  
button  
Light  
sensor  
Zones  
button  
Battery status Back  
indicator light button  
Music  
button  
Volume  
up(+)  
down (-)  
Scroll  
wheel  
Labels for  
soft  
buttons  
OK button  
Playback controls  
Soft buttons  
Navigation  
Zones  
Use the Zones button to select a zone to play music in, to view the music  
selections playing in each room, or to create or modify zone groups in order to  
share the same music across zones.  
Music  
Use the Music button to browse or select music, manage your music queues,  
access playlists, and change the default settings for a Sonos ZonePlayer or  
Controller.  
Back  
Use the Back button to return to the previous screen.  
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Chapter 5: Using the Sonos® Controller  
5-5  
Scroll wheel  
Use the scroll wheel to navigate through a displayed list. Use your thumb or  
finger to ‘turn’ the wheel clockwise to scroll down through the list, and  
counterclockwise to scroll up through the list.  
OK  
Press the OK button in the center of the scroll wheel to make selections.  
Soft buttons  
The soft button functions change to reflect the available actions for the  
Controller screen currently displayed. The action for each button appears  
above it (for example, View Queue or Add to Queue).  
Playback  
Play/Pause  
Toggles between playing and pausing the current track. When browsing  
music sources, if you highlight a playable item (track, album, artist, playlist)  
and press Play, the highlighted music item is added to the end of the music  
queue, and begins to play immediately.  
Next (short press)  
Jumps to the start of the next track in the music queue.  
Fast forward (long press)  
Pressing and holding this button moves you forward through the current  
track. The music playback jumps to the new position when the button is  
released.  
Previous (short press)  
If you are more than 3 seconds into the track, this button jumps to the start of  
the current track; if you are less than 3 seconds into the track, this button  
jumps to the start of the previous track.  
Rewind (long press)  
Pressing and holding this button moves you backward through the current  
track. The music playback jumps to the new position when the button is  
released.  
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Sonos Digital Music System User Guide  
Volume control  
Volume Control  
Increases (+) or decreases (-) the volume in any zone, or across a zone group.  
Mute  
Temporarily silences the music in a zone (within a zone group, the mute  
button automatically mutes the last room where volume controls were  
adjusted.) Press the Mute button again to unmute.  
Mute All  
To mute all zones in the house, press and hold the Mute button for 3 seconds.  
To unmute all zones, press and hold again for 3 seconds.  
Sensors and indicators  
Light sensor  
Automatically turns on the button backlights based upon the lighting  
conditions of the environment. You can adjust the brightness of the buttons  
or the display by selecting System Settings>Controller Settings from the  
Music menu.  
Wireless signal strength indicator  
Indicates the current strength of the Controller’s wireless signal.  
Battery charge indicator  
Indicates the Controller’s remaining battery charge.  
Battery status indicator light  
Alerts you to the status of the battery charge:  
Lights red when the battery gets low, indicating that the Controller needs to be  
charged  
Lights amber while the Controller is charging  
Lights green when the Controller finishes charging  
Unlit when your Controller is in use and the battery is charged  
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Chapter 5: Using the Sonos® Controller  
Sleep modes  
5-7  
Light Sleep  
Your Controller will go into light sleep to preserve the battery life when it is unused for a  
specified period of time. The screen will turn off until motion is detected or a button is  
pressed. Use the Sleep Timer Docked (Controller is connected to power supply) and  
Undocked (Controller is not connected to power supply) settings to select the amount  
of time after which your Controller will enter light sleep.  
Deep Sleep  
Your Controller will go into deep sleep to preserve the battery life when it is unused for a  
specified period of time. When your Controller wakes from deep sleep - either from the  
motion sensor or from a button press - it will go through a restart cycle that takes  
several seconds. Use the Deep Sleep Timer setting to select the amount of time after  
which your Controller will enter deep sleep.  
Motion Sensor  
The Controller has a motion sensor to automatically wake your Controller when motion  
is detected. If you shake the Controller, you may hear the motion sensor make a slight  
rattling sound. This is normal. If you wish to disable the motion sensor, select  
Controller Settings>Advanced Settings>Motion Sensor.  
Turn off Controller  
Use this setting to put your Controller into deep sleep anytime it will not be in use for an  
extended period of time, or when you are transporting your Controller to another  
destination. This setting puts the Controller into deep sleep mode immediately,  
bypassing the deep sleep timer setting. The Controller cannot be turned off while it is  
connected to the AC adapter or charging cradle. From the Music menu, select System  
Settings>Controller Settings>Advanced Settings>Turn off Controller.  
Clock and Alarms  
This section discusses how to use the clock and alarms features on your handheld  
Controller. For help using the Desktop Controller, go to Clock and Alarms.  
Setting date and time  
1. From the Music menu, select Clocks and Alarms.  
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Sonos Digital Music System User Guide  
2. Select Date and Time Settings.  
3. Choose one of the following options:  
Select Time Zone. Use the scroll wheel to select your time zone from the list, and  
then press OK. Next, select Date and use the scroll wheel to set today’s date,  
pressing OK after each entry. If desired, you can change the date and time dis-  
play formats by selecting the corresponding options from the Date and Time  
Settings menu.  
Or, select Select Date and Time from the Internet, and then press OK. Select  
On or Off. When this is on, your Sonos system will periodically update the date  
and time from the Internet. If desired, you can change the date and time display  
formats by selecting the corresponding options from the Date and Time Set-  
tings menu.  
Or, you can set the date and time manually. Select Date and press OK. Use the  
scroll wheel to select today’s date, pressing OK after each entry. Follow the same  
process to set the time by selecting Time from the Date and Time Settings  
menu. If desired, you can change the date and time display formats by selecting  
the corresponding menu options.  
Adding an alarm  
1. From the Music menu, select Clock and Alarms>Alarms.  
2. Press New Alarm.  
3. Use the scroll wheel to select the desired settings for this alarm, including the  
alarm time, the zone you would like the alarm to play in, the music source you’d  
like to play from, the frequency of the alarm, and the volume setting. Press OK  
after each entry.  
Note: If the music you’ve selected is not available (such as an Internet radio station  
that has dropped off), your alarm will play the Sonos chime instead.  
4. Select Advanced to choose these additional alarm preferences:  
Alarm duration  
Should linked zones also play the alarm(yes or no). If you select Yes, the alarm  
will play in the zones that are linked together when the alarm goes off, not in the  
zones that were linked together at the time the alarm was added.  
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Should the clock display on this Controller (yes or no). If you select Yes, the clock  
will display on this Controller when the alarm goes off.  
Note: When an alarm sounds, the clock will display on the Controller that was used  
to set the alarm. If you want the clock to display on another handheld Controller, be  
sure to edit the alarm using the desired Controller. From the Music menu, select  
Clocks and Alarms>Alarms, and then select Advanced>Show Clock on this  
Controller.  
Should the play mode for the selected alarm music be set to shuffle (yes or no)  
5. Press Save Alarm when you finish choosing the alarm settings.  
Deleting an alarm  
1. From the Music menu, select Clock and Alarms>Alarms.  
2. Use the scroll wheel to highlight the alarm you wish to delete, and press Delete  
Alarm.  
Setting a sleep timer  
1. From the Music menu, select Clock and Alarms>Sleep Timer.  
2. Use the scroll wheel to select a sleep timer duration, and press OK.  
Viewing the clock  
To view the clock on a handheld Controller:  
Select View Clock from the Music menu, or  
Select Clocks and Alarms>View Clock from the Music menu.  
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When an alarm goes off  
When the alarm goes off, your Sonos Controller will display the clock face. You can:  
Press Snooze to begin a 9-minute snooze interval. Thebell iconwillbeanimated  
when snooze mode is active.  
Press Stop Alarm or Pause to turn the alarm off.  
Press Display Off to put the Controller into light sleep mode (helps to preserve  
the battery charge.) The motion sensor will automatically wake your Controller  
when you pick it up.  
Online Updates  
Sonos periodically provides you with software updates to improve performance or to  
add new features. Your music system must be registered in order to receive updates. If  
you have not yet registered, see System Registration.  
Checking for updates  
1. From the Music menu, select System Settings>Online Updates and press OK.  
2. If there is an update available, select Yes to begin the update process.  
Your ZonePlayers and Controllers will all be updated, as your Sonos compo-  
nents must carry the same software version number. This process may take sev-  
eral minutes per device, depending upon your network connection.  
If you have the Desktop Controller software installed, you will be prompted to  
update it the next time you start the application.  
Caution: Do not disconnect power from your ZonePlayer(s), or in any way  
disable your Sonos Digital Music System while this process is running. Contact  
Sonos Customer Support if an error occurs.  
Auto check for software updates  
Sonos can automatically check your system for available software updates. Your music  
system must be registered in order to receive updates. Change your preference by  
following the steps below.  
1. From the Music menu, select System Settings.  
2. Select Advanced Settings>Auto Check for Software Updates.  
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Select On to turn auto checking on, or Off to turn auto checking off, and then click OK  
(On is the default setting.)  
Controller software updates  
In the event that your Controller’s software version gets out of sync from the rest of  
your Sonos Digital Music System components, you will see a message displayed on  
your Controller screen the next time you use it.  
This Controller will be unavailable for use until you perform a software update to bring  
the Controller up to date. This situation will occur if you perform a software update  
from another Controller, or from the Desktop Controller software.  
ZonePlayer software updates  
If a ZonePlayer’s software version gets out of sync from the rest of your Sonos Digital  
Music System components, you will see a message displayed on your Zones menu.  
One or more ZonePlayers may need to be updated  
if you purchase a new ZonePlayer with a later  
software version, or if you plug in a ZonePlayer  
that was not in use when you performed your last  
software update.  
You will also see this message if you have already  
updated your music system using the Controller.  
This message will indicate that the Desktop  
Controller software needs to be updated.  
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One or more ZonePlayers may need to be updated if you purchase a new ZonePlayer  
with a later software version, or if you plug in a ZonePlayer that was not in use when  
you performed your last software update.  
You will also see this out-of-date message if you have already updated your music  
system using the Controller. This message will indicate that the Desktop Controller  
software needs to be updated.  
1. Press OK to begin the software update process.  
Adjusting Controller Settings  
From the Music menu, select System Settings>Controller Settings and then use the  
scroll wheel to highlight the preference setting you wish to change.  
OK Button  
Use this preference setting to choose the action that will occur when you select  
a track, and press the OK button. The track can begin to play immediately (Play  
Now), it can be added to the end of your music queue (Add to End of Queue),  
or you can view an options menu (Show Menu) to select one of the following  
actions each time:  
Play Now  
Play Next  
Add to End of Queue  
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Click Sound  
Adjust this setting to turn the Controller’s scroll wheel “clicking” sound on or off.  
Sleep Timer Undocked  
Use this setting to select the amount of time after which your Controller enters  
light sleep mode when not connected to a power supply. The screen will turn off  
until motion is detected or a button is pressed.  
Sleep Timer Docked  
Use this setting to select the amount of time after which your Controller enters  
light sleep mode when plugged into the adapter or sitting in the cradle. Because  
the Controller is connected to a power supply during this time, you can set this  
sleep timer significantly higher than the undocked sleep timer setting.  
Screen Brightness  
Use this setting to adjust the brightness of the screen display.  
Button Brightness  
Use this setting to adjust the backlighting of the buttons that occurs when the  
light sensor automatically lights the buttons based upon the lighting conditions  
of the environment.  
Advanced Settings  
The Advanced Settings menu provides you with some additional menu choices:  
Deep Sleep Timer. Use this setting to set the deep sleep timer for your Control-  
ler. Your Controller will go into deep sleep to preserve the battery life when it is  
unused for this specified period of time. When your Controller wakes from deep  
sleep - either from the movement sensor or from a button touch - it will go  
through a restart cycle which takes several seconds.  
Motion Sensor. Use this setting to turn the motion sensor on or off. The motion  
sensor automatically wakes your Controller when motion is detected.  
Language. Use this setting to select your language preference. When you  
change your language preference, the Controller restarts.  
Turn Off Controller. Use this setting to put your Controller into deep sleep any-  
time it will not be in use for an extended period of time, or when you are trans-  
porting your Controller to another destination. This setting puts the Controller  
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into deep sleep mode immediately rather than waiting for the deep sleep timer  
setting to be reached. The Controller cannot be turned off while it is con-  
nected to the AC adapter or charging cradle.  
Factory Reset. Use this setting to return the Controller to its original factory set-  
tings. This will disconnect the Controller from your Sonos Digital Music System  
entirely (you can add it again at any time.) This may be necessary if the Controller  
gets associated to the wrong music system during setup, or if you wish to join  
your Controller to another Sonos Digital Music System.  
Additional Settings  
Upon occasion, it may become necessary to adjust some of the default settings for  
your Sonos Digital Music System.  
Auto update Internet radio station list  
You can receive radio station updates automatically whenever Sonos releases a new  
list. Your music system must be registered in order to receive updates. Change your  
preference by following the steps below.  
1. From the Music menu, select System Settings.  
2. Select Advanced Settings>Auto Update Internet Radio Station List.  
3. Select On to turn auto update on, or Off to turn auto update off, and then click OK  
(On is the default setting.)  
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Sort folders by  
You can set the sorting preference for music folders that are accessible from your music  
library. You can choose to sort by:  
Track name  
Track number  
Filename  
Line-In encoding  
When you have line-in music sources attached to a ZonePlayer, line-in encoding  
determines how the Sonos Digital Music System will encode the data coming in from  
these sources. For multi-room audio, we recommend the Compressed setting. For the  
highest quality sound, you can select Uncompressed encoding instead (note that this  
selection requires more network bandwidth than compressed audio.) For TV or DVD  
audio, we recommend the Uncompressed setting.  
1. From the Music menu, select System Settings.  
2. Select Advanced Settings>Line-In Encoding.  
3. Use the scroll wheel to select Uncompressed or Compressed encoding, and  
press OK. When Compressed is selected, you will notice a slight delay before the  
music starts to play. When Uncompressed is selected, this delay is significantly  
reduced.  
Selecting a different wireless channel  
The Sonos Digital Music System selects the optimal radio frequency channel during  
setup. However, if you have other wireless devices using this channel, you may want to  
switch the Sonos Digital Music System to another channel to avoid conflicts, as  
conflicts may cause audio drop-outs.  
1. From the Music menu select System Settings.  
2. Select Advanced Settings>Wireless Channel.  
3. Use the scroll wheel to select a different wireless channel, and press OK.  
It may take several seconds for the switch to take effect. If you have music playing, a  
short music dropout will occur during the wireless channel change.  
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Controller - Volume Settings  
Mute  
indicator  
Single zone volume  
bar  
The volume panel appears over  
the current screen. Volume can  
be controlled for a zone group  
or for an individual zone.  
Group  
volume  
bar  
Group volume  
indicator  
You can adjust the Group  
Volume bar to control the  
volume proportionately for  
the whole zone group, or  
highlight an individual zone  
to adjust the volume setting  
in just that zone.  
1. From the Zone menu, use the scroll wheel to highlight the zone you want to  
change the volume settings for.  
2. Use the Volume Up and Down buttons to change the volume to the desired level.  
3. Press OK, and the Volume panel disappears.  
Muting zone or zone group  
To mute a zone ora zone group, press the Mute button (within a zone group, the  
mute button automatically mutes the last room where volume controls were  
adjusted.)  
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Press the Mute button again to unmute.  
Muting all zones (Controller)  
To mute all the ZonePlayers in your household, press and hold the Mute button  
for 3 seconds.  
To unmute all the ZonePlayers, press and hold the Mute button for 3 seconds.  
The Controller Main Menus  
Zone menu  
View zones  
Select zones  
Link or drop zones in a zone group  
Pause all ZonePlayers  
Music menu  
View music sources  
Select music from music library,  
music service, Sonos play-  
list, Internet radio, or a line-in mu-  
sic source  
Change your music system’s set-  
tings  
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Managing Zones  
Press the Zones button on your Controller to:  
See an alphabetical list of the zones in your household, along with the music cur-  
rently playing in each zone  
Group zones together to play the same music across zones (create a zone group)  
Drop a zone from a zone group  
Turn off your music system  
Music continues to play while you browse the Zone menu. Use the scroll wheel to  
highlight a zone, and press OK. The Now Playing window appears. You can then press  
the Music button  
to change the music selection for that zone.  
Zones button  
Touch the Zones button to view the music playing in each room  
Note: The currently selected zone shows at the top of your Controller screen so you  
can see which zone you are making changes to.  
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Zone groups  
A zone can be grouped together with any other zone(s) to form a zone group. This will  
cause all the zones in the zone group to play the same music in synchrony. You can link  
and drop zones from a zone group while your music is playing. You can also link all the  
ZonePlayers in your house with one touch by selecting All Zones-Party Mode.  
Note: Any zones you add to a group will automatically drop their current music  
queue and begin to play the music that is playing in the zone group. You may  
sometimes want to save your music queue as a Sonos playlist before linking zones.  
See Saving a Sonos Playlist.  
Linking a zone  
1. Press the Zones button on your Controller.  
2. Use the scroll wheel to highlight the zone or zone group that you want to add a  
zone to, and press Link Zone.  
Select zone where desired music is playing  
Select zone to add to group  
Note: The order in which you add zones makes a difference. If you select Link zone  
from a zone where there is no music playing, any rooms you link to it will also be  
silent.  
3. Highlight the zone you want to add to the group, and press OK. If you want to join  
all the zones in your house to this music queue, select All Zones-Party Mode. All  
of your ZonePlayers will then play the same music in synchrony.  
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The music queue from the added zone is automatically replaced by the music  
queue from the zone or zone group it was linked to, so that both zones play the  
same music.  
Dropping a zone  
1. Press the Zones button on your Controller.  
Select zone to drop from group  
2. Use the scroll wheel to highlight the zone group you want to change, and press  
Drop Zone.  
3. Highlight the zone you want to drop from the group, and press OK. The room  
that’s removed from the zone group stops playing music. The other zones in the  
zone group continue unaffected.  
Music Library  
Note: If a computer on your network is turned off, or is in standby mode, the music  
folders on that computer are unavailable to the Sonos Digital Music System until the  
computer is turned back on.  
Browsing your music library  
You can browse for songs in a number of different ways. Using the Controller, you can  
make broad music selections like play all available music by a particular artist, or you can  
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Chapter 5: Using the Sonos® Controller  
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make specific selections like play a single track by a particular artist on a specified album.  
Selection choices include:  
Artists  
Albums  
Composers  
Genres  
Tracks  
Imported playlists  
Folders  
You can change the sorting preference for your music folders to sort by track  
name, track number, or filename. From the Music menu, select  
SystemSettings>Advanced Settings>Sort Folders By.  
Selecting music from the music library  
1. From the Zone menu, use the scroll wheel to highlight the zone you want to play  
music in, and then press the Music button.  
2. Select Music Library, and press OK.  
Note: The music you select will play in the zone or zone group that is currently  
showing at the top of your Controller screen.  
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3. Use the scroll wheel to browse the music library. Press OK to drill down through  
the menus until you find the desired selection. You can select Power Scroll for an  
alphabetical list to make browsing faster.  
Power  
scroll  
4. To play all songs by an artist, on an album, or in a genre, highlight the selection  
and select Add to Queue, or press OK.  
You can change the action of the OK button by selecting System Settings>Controller  
Settings>OK Button from the Music menu. Preference settings include:  
Play Now. Play the selection immediately.  
Add to End of Queue. Add the selection to the end of your music queue.  
Show Menu. View an options menu so that you can choose from the following:  
Play Now  
Play Next  
Add to End of Queue  
5. If you’ve created Sonos playlists (tracks you’ve organized into lists), you can play  
them anytime by selecting Sonos Playlists from the Music menu. For more  
information, see Sonos Playlists (Controller).  
Note: If you have uncompressed files in your music collection, they may only be  
available for browsing and/or selection via Track or Browse by Folder, as  
uncompressed files may not contain detailed information such as artist, title and  
genre.  
6. Press the Back button to return to the previous music selection screen.  
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Playing music from imported playlists  
The Sonos Digital Music System is compatible with iTunes playlists as well as M3U, WPL  
and PLS playlist files created with third-party software (e.g. iTunes, WinAmp, Windows  
Media Player, etc.).  
M3U, WPL and PLS support  
You can view your playlists by selecting Imported Playlists from the Music Li-  
brary.  
If they are not visible, they are probably not located in a folder you currently have  
shared with the Sonos Digital Music System. Move the playlist file .PLS, .M3U or  
.WPL into the same music folder that you have shared to the Sonos system, up-  
date your music index, and the custom playlists will appear when you select Im-  
ported Playlists from the Music Library. See Updating the music index  
(Controller) for additional information.  
iTunes support  
You can view your playlists in the Sonos Digital Music System by selecting Im-  
ported Playlists from the Music Library.  
When you make changes to your iTunes playlist(s), quit iTunes, and then update  
your Sonos music index in order to see the changes (see Updating the music in-  
dex (Controller))  
iTunes playlists will automatically be imported into the Imported Playlists menu  
on both the Sonos Controller and Sonos Desktop Controller, as long as your  
'iTunes Music Library.xml' file is shared along with your music to the Sonos sys-  
tem. For typical iTunes installations, this file is located in the iTunes folder:  
Windows: \my documents\my music\itunes  
Macintosh: ~/Music/iTunes  
Sonos is unable to play tracks purchased from the iTunes Music Store as they are  
protected by Apple's proprietary Digital Rights Management Scheme.  
For additional information, browse our Frequently Asked Questions (FAQ) pages or  
Forums at http://support.sonos.com.  
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Music Services  
Your Sonos system comes with several free 30-day music trials—no signup, no credit  
card necessary. To activate a music service trial, your Sonos system must be registered  
so if you have not yet registered, go to System Registration for help with this step.  
Activating a music trial  
1. From the Music menu, select Music Service Trials.  
2. Select the music trial you would like to activate, and press OK.  
3. Follow the on-screen prompts to start your trial.  
Removing a music trial  
1. If for any reason you wish to remove a music trial after you set it up, you can select  
Music Service Trials from the Music menu.  
2. Use the scroll wheel to select the music trial you wish to remove, and press  
Manage.  
3. Select Remove the trial, and press OK.  
4. Select Yes to confirm.  
Pandora  
Your Sonos system comes with a free 30-day, Pandora trial—no signup, no credit card  
necessary. To activate a music service trial, your Sonos system must be registered so if  
you have not yet registered, go to System Registration for help with this step.  
Note: Pandora may not be available in your country. If the Pandora trial does not  
appear as an option, you can go to www.pandora.com for more information.  
If you’re new to Pandora  
1. From the Music menu, select Music Service Trials.  
2. Select Pandora Radio Trial and press OK.  
3. Select I’m new to Pandora, and follow the on-screen prompts to set up your  
Sonos music system.  
Your free Pandora trial account will be valid for 30 days.  
After the trial expires  
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After the free trial expires, if you wish to continue using Pandora with Sonos, you can  
become a Pandora subscriber. Go to www.sonos.com/pandora/trial and click  
Subscribe Now. Once you become a paid subscriber, simply add your Pandora  
account information to Sonos in order to have instant access to Pandora from your  
Sonos Digital Music System.  
1. From the Music menu, select Music Service Trials.  
2. Select Pandora Radio Trial, and press Manage.  
3. Select Use Pandora online, and press OK.  
4. Press OK again.  
5. Enter your Pandora user name, and then press Accept.  
6. Enter your Pandora password, and then press Accept.  
Your user name and password will be verified with Pandora.  
If you already have a Pandora account  
1. From the Music menu, select Music Service Trials.  
2. Select Pandora Radio Trial and press OK.  
3. Select I already have a Pandora account, and then follow the on-screen prompts  
to set up your Sonos music system.  
If you are a registered, free-service Pandora user, you will be able to use Pandora  
with your Sonos music system for 30 days. After your free trial period ends, you  
will have to upgrade to become a Pandora paid subscriber in order to access  
Pandora from your Sonos Digital Music System. See Upgrading your Pandora  
account below.  
If you already have a Pandora paid subscription service, Sonos will automatically  
skip the 30-day music trial and give you instant access to Pandora from your  
Sonos Digital Music System. Nothing additional is required.  
Upgrading your Pandora account  
Registered free-services users: If you wish to continue using Pandora with Sonos after  
the trial ends, you can upgrade your account to become a Pandora subscriber. Go to  
www.sonos.com/pandora/trial and click Subscribe Now. Once you become a paid  
subscriber, simply update Sonos with your membership information and you’ll have  
instant access to Pandora from your Sonos Digital Music System.  
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1. From the Music menu, select Music Service Trials.  
2. Select Pandora Radio Trial, and press Manage.  
3. Select Use Pandora online, and press OK.  
4. Press OK again  
Your user name and password will be verified with Pandora.  
IF for some reason the Pandora radio trial no longer displays on the Music Service  
Trials screen, you can add your account membership information to Sonos this way  
instead:  
1. From the Music menu, select System Settings>Music Library  
Management>Music Service Setup.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, use the scroll wheel to highlight  
it, and press Subscribe. If Pandora Radio Trial is not displayed, continue on to  
step 2.  
2. Press Add.  
3. Select Pandora Radio>Pandora Radio, and press OK.  
4. Enter your Pandora user name, and then press Accept.  
5. Enter your Pandora password, and then press Accept.  
Your user name and password will be verified with Pandora.  
Adding a new station  
1. From the Music menu, select Pandora Radio. (If you are using the Pandora Radio  
trial, select Music Service Trials>Pandora Radio Trial instead.)  
2. Press the New Station button.  
3. Enter the name of an artist or a track, and then press Next.  
4. Select Artist Name or Track Name and press OK.  
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5. If you find what you are looking for, select Create and play the station. If you’d  
like to try again, select Thats not what I want and press OK.  
Note: Pandora has a setting that allows you to filter explicit content. You can turn  
this on or off from the Edit Your Account settings at www.pandora.com. When the  
filter is turned on, radio edited songs with explicit lyrics will be played instead of the  
unedited versions.  
Creating a new station from an artist or track  
1. From the Now Playing screen, select Pandora.  
2. Select Create a new station from this artist, or Create a new station from this  
track.  
Selecting a radio station  
1. From the Music menu, select Pandora Radio and press OK. (If you are using the  
Pandora Radio trial, select Music Service Trials>Pandora Radio Trial instead).  
Your current Pandora stations are displayed.  
2. Use the scroll wheel to select a radio station, and press OK.  
Adding more music to a station  
1. From the Music menu, select Pandora Radio. (If you are using the Pandora Radio  
trial, select Music Service Trials>Pandora Radio Trial instead.)  
2. Press the Edit Station button.  
3. Select Add more kinds of music to this station, and press OK.  
Renaming a station  
1. From the Music menu, select Pandora Radio. (If you are using the Pandora Radio  
trial, select Music Service Trials>Pandora Radio Trial instead.)  
2. Select Edit Station.  
3. Select Rename Station, and press OK.  
4. Type a new name for your radio station, and then press Accept.  
Deleting a station  
1. From the Music menu, select Pandora Radio (if you are using the Pandora Radio  
trial, select Music Service Trials instead.)  
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2. Select Edit Station, and press OK.  
3. Select Delete Station, and press OK.  
4. Select Yes to confirm.  
Rating a track  
1. From the Now Playing screen, select Ratings.  
2. Choose one of the following options:  
Select I like this track - Pandora will play more tracks with similar qualities.  
Select I don’t like this track - Pandora will not longer play this track on this radio  
station.  
Select Don’t play this track for a month.  
Bookmarking a track  
1. From the Now Playing screen, select Pandora.  
2. Select Bookmark this track on Pandora.com or Bookmark this artist on  
Pandora.com.  
Why is this track playing?  
1. From the Now Playing screen, select Pandora.  
2. Select Why is this track playing?  
Pandora will explain the similarities between this track and the other tracks on  
your radio station.  
Rhapsody  
Your Sonos system comes with a free 30-day, Rhapsody trial—no signup, no credit card  
necessary. To activate a music service trial, your Sonos system must be registered so if  
you have not yet registered, go to System Registration for help with this step.  
Note: Rhapsody may not be available in your country. If the Rhapsody trial does not  
appear as an option, please go to www.sonos.com/rhapsody for more information.  
If you’re new to Rhapsody  
1. From the Music menu, select Music Service Trials.  
2. Select Rhapsody Trial and press OK.  
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Chapter 5: Using the Sonos® Controller  
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3. Select I’m new to Rhapsody, and then follow the on-screen prompts to set up  
your Sonos music system.  
Your free Rhapsody trial account will be valid for 30 days.  
After the trial expires  
After your free trial expires, if you wish to become a Rhapsody subscriber, you can go to  
www.sonos.com/rhapsody/trial and click Subscribe Now. Once you become a  
Rhapsody customer, simply update Sonos with your membership information (steps  
below) in order to have instant access to Rhapsody from your Sonos Digital Music  
System.  
1. From the Music menu, select Music Service Trials.  
2. Select Rhapsody Trial, and press Manage.  
3. Select Subscribe to Rhapsody, and press OK.  
4. Enter your Rhapsody user name, and then press Accept.  
5. Enter your Rhapsody password, and then press Accept.  
Your user name and password will be verified with Rhapsody.  
IF for some reason the Rhapsody trial no longer displays on the Music Service Trials  
screen, you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select System Settings>Music Library  
Management>Music Service Setup.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Rhapsody Trial is displayed, use the scroll wheel to highlight it,  
and press Subscribe. If Rhapsody Trial is not displayed, continue on to step 2.  
2. Press Add.  
3. Select Rhapsody>Rhapsody, and press OK.  
4. Enter your Rhapsody user name, and then press Accept.  
5. Enter your Rhapsody password, and then press Accept.  
Your user name and password will be verified with Rhapsody.  
If you’re an existing Rhapsody customer  
1. From the Music menu, select Music Service Trials.  
2. Select Rhapsody Trial and press OK.  
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3. Select I already have a Rhapsody account, and then follow the on-screen  
prompts to set up your Sonos music system. You will be asked to enter your  
Rhapsody user name and password.  
Your credentials will be verified with Rhapsody, and you will have instant access to  
Rhapsody from your Sonos Digital Music System.  
Selecting music  
Rhapsody selection choices include:  
Rhapsody Music Guide  
Rhapsody Channels (Rhapsody Radio)  
My Artists  
My Albums  
My Genres  
My Tracks  
My Playlists  
1. From the Music menu, select Rhapsody.  
2. Use the scroll wheel to browse. Press OK to drill down through the menus until you  
find the desired selection.  
3. Press the Play button to play the music now, or press OK and select one of the  
following:  
Play Now to play the music now  
Play Next to play it next in the queue  
Add to Queue to add it to the end of your music queue  
If you are selecting music from the Rhapsody Music Guide, you can additionally  
select Add To My Rhapsody Library.  
Selecting a Rhapsody radio station  
1. Select a zone.  
2. From the Music menu, select Rhapsody>Rhapsody Channels.  
3. Select a radio station, and press OK.  
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Adding tracks or albums to your Rhapsody Library  
From the Now Playing screen, select Rhapsody to add a track or an album to your  
Rhapsody Library.  
Internet Radio (Controller)  
Sonos provides a selection of third-party streaming broadcasts for you to select from.  
You can add additional radio stations using the Sonos Desktop Controller software - for  
help with this step, see Setting your Internet radio preferenceAdding an Internet  
radio station. These additional stations are placed in your Favorite Stations list.  
1. From the Music menu, select Internet Radio.  
2. Select the radio station category you want to choose from, and press OK.  
3. Select a radio station from the list, and press Play. It immediately begins to play in  
the zone you have currently selected.  
4. To add a radio station from the preset list to your Favorite Stations list, press Add to  
Favorites.  
5. To add a radio station that does not appear in the Sonos supplied list, use the  
Desktop Controller software (see Adding an Internet radio station.)  
Sonos Playlists (Controller)  
Sonos Playlists are music queues you save for future listening. For example, you might  
want to create a jazz playlist, a party playlist, or an easy listening playlist.  
Saving a Sonos Playlist  
1. From the View Queue window, press Edit Queue.  
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2. Select Save Queue, and press OK to save the playlist using the name displayed, or  
select Enter a Different Name and use the keyboard to type another name such  
as jazz or party.  
3. Press OK after each letter entry, and then Accept when finished.  
You can access these saved Sonos playlists later from the Music menu.  
Deleting a Sonos Playlist  
1. From the Music menu, select Sonos Playlists, and press OK.  
2. Use the scroll wheel to highlight the playlist you want to delete, and press  
Rename/Delete.  
3. Select Delete Playlist, and press OK.  
4. Select Yes to confirm, and press OK.  
Renaming a Sonos Playlist  
1. From the Music menu, select Sonos Playlists, and press OK.  
2. Use the scroll wheel to highlight the playlist you want to rename, and press  
Rename/Delete.  
3. Select Rename Playlist.  
4. Type a new name for the playlist, and then press Accept.  
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Chapter 5: Using the Sonos® Controller  
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Managing Your Music Queue (Controller)  
Once you have added selections to a music queue, you can make changes to  
the queue list by selecting the View Queue soft button.  
What is a music queue?  
When you make music selections, they are added to a list of tracks called a music queue.  
You can create a music queue for each zone in your house, or you can create a zone  
group and play the same music across multiple zones. A play indicator appears to the  
left of the currently playing track. When the current track ends, the next track in the  
queue starts to play, and play continues down through the list until the queue is  
completed.  
Note: You can add tracks to the music queue while other tracks in the queue are  
playing.  
Moving a track  
1. Press View Queue.  
2. Use the scroll wheel to highlight the song you want to move within the queue.  
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Sonos Digital Music System User Guide  
3. Press Move Track.  
4. Use the scroll wheel to move through the queue until you find the location you’d  
like to move the track to.  
5. Press Place Track.  
Removing a track  
1. Press View Queue.  
2. Use the scroll wheel to highlight the song you want to remove from the queue.  
3. Press Edit Queue.  
4. Select Remove Track, and press OK.  
The song disappears from the queue list.  
Clearing the music queue  
1. Press Edit Queue from the View Queue window.  
2. Select Clear Queue, and press OK.  
This will clear the entire queue and the music will stop playing.  
Changing the play mode  
1. From the Zones menu, press OK to display the Now Playing screen.  
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2. Press Play Mode.  
3. Use the scroll wheel to select a play mode, and press OK.  
The selected play mode appears as an icon on the Now Playing screen.  
Shuffle. Plays the tracks in the music queue in a random order.  
Repeat. Repeats the music queue after the last track has finished.  
Shuffle-Repeat. Shows that both play modes are activated.  
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Sonos Digital Music System User Guide  
Viewing large album art  
From the Now Playing screen, press the OK button to view larger album art.  
Music Library Management (Controller)  
You can add or remove the shared folders Sonos accesses music from at any time. You  
may need to make changes if you add a computer to your home network, or if you  
move shared folders from one location to another.  
If you add new music to a folder that is already indexed, update your music index to  
add this music to your library.  
To play music from imported playlists, simply drop the playlist file .PLS, .M3U or .WPL  
into the same music folder that you have shared to the Sonos system, re-index the  
share and the custom playlists will appear when you select Imported Playlists from  
the Music menu.  
Viewing shared folders  
1. From the Music menu, select System Settings>Music Library  
Management>Music Library Setup.  
The shared music folders that are currently accessible to your Sonos Digital Music  
System are displayed. (If a computer on your network is turned off or is in sleep or  
standby mode, the music on that computer will be unavailable to the Sonos Digital  
Music System until the computer is turned back on.)  
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Adding a shared folder from the list  
1. To make another shared folder available to your Sonos Digital Music System, select  
Add New from the Selected Shared Folders screen. Your network will be  
scanned for shared folders that your music system is not currently accessing.  
2. To select a shared folder from the displayed list, use the scroll wheel to highlight  
the folder, and press OK.  
If this shared folder does not require a user name and password, press OK and the  
selected folder is added to your music system.  
If this shared folder requires a user name and password:  
Use the scroll wheel to highlight the Username field and press Type.  
Type the name of a user with permission to access this folder, and then press Ac-  
cept.  
Use the scroll wheel to highlight the Password field and press Type.  
Type the password associated with this user, and then press Accept.  
Adding a shared folder not displayed  
1. Select Add New>Enter New.  
2. Press Type... to enter the path for the shared folder, and then press Accept (path  
example: \\Name\Sharename, where Name is the network name for your  
computer or NAS device, and Sharename is the name of the top level shared  
folder, such as \\linkstation\music_share.)  
3. Press OK.  
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Sonos Digital Music System User Guide  
If this folder is not shared anonymously, you will need to enter a user name and  
password:  
Use the scroll wheel to highlight the Username field and press Type.  
Type the name of a user with permission to access this folder, and then press Ac-  
cept.  
Use the scroll wheel to highlight the Password field and press Type.  
Type the password associated with this user, and then press Accept.  
Stop accessing a shared folder  
1. From the Music menu, select System Settings>Music Library  
Management>Music Library Setup, and press OK.  
The shared music folders that are currently accessible to your Sonos Digital Music  
System are displayed.  
2. Use the scroll wheel to select the folder you wish to stop using, and press Remove.  
3. Press OK.  
Your music folder will remain untouched on your computer. However, you will no  
longer be able to access it from the Sonos Digital Music System.  
Updating the music index (Controller)  
During the setup process, all of your available music folders are indexed for easy  
selection. If you add new music to a folder that is already indexed, you can simply  
update your music index to add the new music to your Sonos music library.  
Updating your music index  
1. From the Music menu, select System Settings, and press OK.  
2. Use the scroll wheel to highlight Music Library Management>Update Music  
Index Now, and press OK.  
3. Select Yes, and press OK.  
The message, “updating music index” appears at the bottom of your Controller screen.  
When the message disappears, your new music is available.  
Scheduling automatic updates  
1. From the Music menu, select System Settings, and press OK.  
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2. Select Music Library Management.  
3. Select Music Index Update Time, and press OK.  
4. Use the scroll wheel to select the time you would like your music index to update  
each day, pressing OK after each entry.  
5. From the Music Library Management menu, select Schedule Music Index  
Update, and press OK.  
6. Select On. Your music index will automatically update at the selected time each  
day.  
To turn off automatic music index updates, select Off.  
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Tips and Troubleshooting  
Basic Troubleshooting  
Warning: Under no circumstances should the product be repaired by anyone other than an  
authorized Sonos repair center, as this will invalidate the warranty. Please contact the Sonos  
Customer Service Center for an authorized repair center in your area. Do not open the system  
as there is a risk of electric shock.  
If a problem occurs, you can try the solutions listed in the troubleshooting section. If  
you are unable to remedy the problem:  
Visit the Sonos Customer Service Web site at http://www.sonos.com/support  
Giveusacall. Gotowww.sonos.com/support/phone_support to find the cor-  
rect telephone number for your country.  
Desktop Controller software won’t run  
During the setup process, if the Desktop Controller for Windows software does  
not start automatically, run “d:\setup.exe” replacing “d” with your CD-ROM  
drive’s letter as necessary.  
I’ve recently upgraded to Windows Vista and my music doesn’t play  
After you upgrade from Windows XP to Windows Vista, you may experience problems  
playing the music stored on the recently updated computer. To ensure uninterrupted  
play, you'll need to re-add the music folders stored on that computer to your Sonos  
system.  
A
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Using your Desktop Controller:  
1. From the Music menu, select Set Up Music Library.  
2. Select the music folder(s) stored on this computer, and click Remove.  
3. Next, re-add the share by selecting Add a Share.  
4. Select Add music stored on this computer and click Next.  
5. Select the music folder you just removed, and click Next.  
6. Click Finish.  
ZonePlayer not detected during setup  
A network problem may be preventing the ZonePlayer from associating with the  
Desktop Controller software. If this is a wireless ZonePlayer, try moving the ZonePlayers  
closer together, or wire the ZonePlayer temporarily to see if the problem is related to  
wireless interference.  
If you encounter this message on the first wired ZonePlayer, you can try the steps  
below to resolve this issue:  
1. Check Firewall  
Firewall software installed on the computer may be blocking the ports that Sonos uses  
to operate. The first step is to disable all your firewalls and try to connect again. If this  
resolves the problem, then configure your firewall to work with the Sonos music  
system. Click Firewall InformationFirewall Information for help with this step. If this  
does not resolve the problem, go on to step 2.  
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Chapter A: Tips and Troubleshooting  
A-3  
2. Check Router  
You can bypass your router’s switch to see if there are any router configuration issues  
(note that the ZonePlayer and the computer will still have Internet access in this  
configuration):  
Be sure that your cable/DSL modem is connected to the router’s WAN (Internet)  
port.  
Temporarily remove any other components that are wired to your network.  
Connect an Ethernet cable from the computer directly to the back of the Zone-  
Player, and then connect another Ethernet cable from the ZonePlayer directly to  
one of the LAN ports on your router.  
When you make a change to your network configuration, you may need to pow-  
er cycle the ZonePlayer by unplugging the power cord, and then plugging it  
back in.  
If you are not using a router, see http://faq.sonos.com/norouter.  
3. Check Wiring  
Check the link/activity lights on both the router and the ZonePlayer. They should be  
green, and there should be blinking activity lights.  
If the green link lights are not lit, try connecting to a different port.  
If the link lights still do not light, try connecting a different Ethernet cable.  
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Sonos Digital Music System User Guide  
4. DHCP/AutoIP Issues  
It is possible that the ZonePlayer or PC has failed to obtain a valid IP address for your  
network. This can be caused if the DHCP server on your router is unable to lease an IP  
address to the ZonePlayer, forcing the ZonePlayer to use Auto IP. You can use the  
Controller to determine the IP address of your ZonePlayers by pressing the Music  
button, and then selecting System Settings>About Your Digital Music System.  
Check the IP address of your computer and make sure the first two numbers of the  
ZonePlayer and the PC's IP addresses are the same. For example the PC might have an  
IP address of 192.168.0.100 and the ZonePlayer an IP address of 192.168.0.101. The first  
two numbers of the IP address match so they are on the same network and both have  
received their IP address from a DHCP server. If the PC had an IP address of  
192.168.0.100 and the ZonePlayer had an IP address of 169.254.11.23 then you’d know  
there is a problem because the first two numbers don't match. If this is the case then  
you need to reset your router and the ZonePlayer and try again.  
Go to our Web site at http://faq.sonos.com/dcrsf for additional assistance.  
ZonePlayer isn’t operating properly  
If the ZonePlayer status indicator is not lit and no sound is produced when the  
unit is plugged in, check the insertion of the power cord.  
Check to ensure that the ZonePlayer Status indicator on the front of the Zone-  
Player is illuminated and solid white. If it is flashing or solid amber, see ZonePlay-  
er has stopped playing music.  
Check to ensure that the green link light is lit on the Ethernet switch on the rear  
panel of the ZonePlayer wired to your network.  
Move the Controller closer to the unit.  
Check to ensure there are no obstacles to impede wireless operation.  
Check your network connections.  
The ZonePlayer may need to be reset. Disconnect the power cord for 5 seconds,  
and then reconnect. Wait for the ZonePlayer to restart.  
If none of these work, the ZonePlayer may need to be factory reset. Discon-  
nect power, and then reconnect while pressing and holding the Mute button  
until the Mute indicator light begins to flash amber. Use the Controller or the  
Desktop Controller software to add it to your music system again.  
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Chapter A: Tips and Troubleshooting  
A-5  
Note: You should not factory reset all of your ZonePlayers at once or all preferences  
and Sonos playlists will be lost.  
ZonePlayer status indicator lit, but no sound  
Make sure speakers are connected securely.  
Make sure volume is set to a suitable level.  
Make sure MUTE is not on.  
ZonePlayer volume level reduces  
If the ZonePlayer status indicator changes to solid amber, and the volume reduces to  
75%, this indicates that the ZonePlayer is experiencing a fault condition.  
Check the ZonePlayer vents to ensure they are not blocked.  
Check for speaker short circuit.  
Mute ZonePlayer or unplug it for several minutes to allow it to cool.  
ZonePlayer has stopped playing music  
If a ZonePlayer stops playing music, and the ZonePlayer status indicator lights are  
flashing (long amber, short white, repeat) this indicates that the ZonePlayer has  
experienced a fault condition and has automatically muted itself to prevent damage to  
the ZonePlayer.  
Check the ZonePlayer vents to ensure they are not blocked.  
Check for speaker short circuit.  
Unplug the ZonePlayer for several minutes to allow it to cool.  
Mute and unmute the ZonePlayer.  
Sound produced from only one speaker  
Make sure speaker is connected securely.  
Make sure balance control is set correctly.  
Cannot access Internet radio, online updates, or registration  
Your firewall may be blocking outgoing connections to the Internet. Ensure the  
firewall allows access to the Internet for the Ethernet addresses of your Sonos  
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Sonos Digital Music System User Guide  
components.  
Your firewall may be configured so that Sonos components cannot obtain an IP  
address. If so, your ZonePlayers and Controllers will display an IP address in the  
169.254.xxx.yyy range, even though there is a router/DHCP server on the net-  
work. (You can check the IP addresses assigned to your ZonePlayers by selecting  
Music>System Settings>About Your Digital Music System.) The DHCP serv-  
er built in to some routers may be configured to supply IP addresses only to de-  
vices with specific permitted Ethernet MAC addresses. If you have configured  
your router in this way, you will need to grant permission to the Ethernet MAC  
address of each Sonos component (including the Controller) before setting up  
your system. Go to http://faq.sonos.com/dhcp for more information.  
There’s a delay when I play music from an external music source  
If Compressed is selected as the encoding method for your line-in music source, you  
will notice a delay before the music starts to play. When Uncompressed is selected,  
this delay is significantly reduced.  
Controller screen is frozen  
If your Controller’s screen should freeze, press and hold the Mute and Music buttons  
simultaneously on the Controller for approximately 3 seconds. The Controller will reset  
itself momentarily.  
Zones do not display properly  
If the Controller does not display your zones properly, or displays the message,  
“Searching for ZonePlayers...”  
Make sure at least one ZonePlayer is plugged in and its status indicator is illumi-  
nated solid white.  
The ZonePlayer(s) may be going through an upgrade/restart, and zones will re-  
appear after the restart.  
Move the Controller closer to the ZonePlayer.  
Your Controller may be configured to work with a different Sonos Digital Music  
System. Disconnect the Controller from the Sonos Digital Music System, and  
then re-add it.  
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Chapter A: Tips and Troubleshooting  
A-7  
To disconnect the Controller:  
SelectSystem Settings>Controller Settings>Advanced Settings>Factory  
Reset from the Music menu.  
Or,  
If the message “Searching for ZonePlayers” is displayed, select Settings>Facto-  
ry Reset.  
Controller acting sluggish  
If the Controller is acting sluggish, or the screen appears jerky, you are probably  
experiencing wireless interference.  
Change the wireless channel your Sonos Digital Music System is operatingon by  
selecting System Settings>Advanced Settings>Wireless Channel.  
Controller doesn’t work in some parts of my home  
Move the Controller closer to a ZonePlayer.  
Change the wireless channel your Sonos system is operating on by selecting  
System Settings>Advanced Settings>Wireless Channel.  
Music stops when I use my 2.4 GHz cordless phone  
Change the wireless channel your Sonos Digital Music System is operating on by  
selecting System Settings>Advanced Settings>Wireless Channel.  
Wrong album art displayed  
If the incorrect album art, or no album art appears, please visit our Web site at http://  
faq.sonos.com/art for details on how album art is located and displayed.  
Some Internet radio stations don’t play  
Internet radio stations are broadcasts provided by 3rd parties. Problems related to the  
reliability of stations should be directed to the broadcaster directly. Go to http://  
faq.sonos.com/radio for additional information.  
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Sonos Digital Music System User Guide  
Can I Eliminate The First Wire?  
It is possible to use a wireless bridge to eliminate the first wire in your Sonos™ Digital  
Music System. However this is an unsupported configuration, and as such, technical  
questions should be directed to the Sonos forums, (http://forums.sonos.com/) and not  
to Sonos Technical Support.  
Wireless bridge setup example  
Tested, compatible hardware  
Linksys WET54GS5  
Tested, not compatible hardware  
D-Link DWL-G810  
Resetting the Desktop Controller  
If you want to join your computer to a different Sonos Digital Music System, you must  
first factory reset your Desktop Controller.  
1. Select Reset Desktop Controller from the Help menu.  
2. Click Yes.  
1. Select Reset Desktop Controller from the Sonos menu.  
2. Click Reset.  
3. Select Quit.  
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Chapter A: Tips and Troubleshooting  
A-9  
Your Desktop Controller window will automatically close. The next time you start the  
Desktop Controller software, the Setup Wizard will appear to prompt you through the  
setup process. If you are joining your computer to an existing Sonos Digital Music  
System, you do not have to press the Mute and Volume Up buttons on every  
ZonePlayer again - just one that is connected to your system via an Ethernet cable.  
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Sonos Digital Music System User Guide  
ZonePlayer Status Indicator Explanations  
ZonePlayer  
Status  
MuteButton State  
Indicator  
Additional  
Information  
Indicator  
Solid white  
Off  
Powered up, connected  
to the network  
Solid white  
Solid white  
Solid green  
Muted room  
Flashinggreen  
to solid green  
Muted whole house  
Flashing white  
Flashing white  
Off  
Powering up (booting)  
Flashinggreen  
Powered up, not  
connected to a Sonos  
system  
Flashing in unison  
Flashing alternately  
Flashing white  
Flashing amber  
Solid amber  
Flashing green Looking for a Sonos  
Digital Music System  
Off  
Powering up in reset  
mode  
ZonePlayer fault  
warning  
The ZonePlayer is  
beginning to experience a  
fault condition and will  
reduce to 75% volume.  
Check the ZonePlayer  
vents for adequate  
cooling  
Check for speaker short  
circuit  
Mute and then unmute  
the ZonePlayer  
Unplug the ZonePlayer  
for several minutes to  
allow it to cool  
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Chapter A: Tips and Troubleshooting  
A-11  
Long amber,  
short white,  
repeat  
ZonePlayer fault  
shutdown (mute)  
If the fault condition  
(above) is not remedied,  
the ZonePlayer will  
automatically mute itself to  
prevent damage to the  
ZonePlayer.  
Solid or flashing  
red  
Diagnostics mode  
You may be instructed to  
enter Diagnostics mode by  
a technician when you call  
Customer Support to  
report a problem.  
If you accidentally enter  
diagnostics mode, press  
the Mute button to exit.  
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Sonos Digital Music System User Guide  
About Your Music System  
If you make a call to Sonos Customer Support, you may be asked for specific details  
regarding your Sonos Digital Music System. You can find this information by choosing  
one of the following options:  
FromtheMusic menu on your Sonos Controller, select System Settings>About  
Your Digital Music System.  
Or,  
Or,  
From the Sonos Desktop Controller for Windows menu bar, select Help>About  
Sonos Desktop Controller.  
From theSonos Desktop Controller for Macintosh menu bar, click Sonos>About  
Sonos.  
Support Diagnostics  
Support Diagnostics should only be accessed when you are talking with a Sonos  
Support representative. (Go to www.sonos.com/support/phone_support to  
find the correct telephone number for your country.)For general Sonos support  
information, go to http://www.sonos.com/support.  
Using the Desktop Controller  
1. From the File (or Sonos) menu, click Preferences.  
2. Click the Diagnostics tab.  
3. Click Submit Diagnostics if you are instructed to by your Sonos Support  
representative.  
Can’t Find What You’re Looking For?  
If you can’t find the answer to your question in our documentation, please visit our  
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a question at http://faq.sonos.com/ask.  
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Sonos Device Specifications  
Sonos ZonePlayer 100  
Feature  
Description  
Audio  
Rated Output  
50W minimum RMS per channel (8 Ohms, 20-20kHz,  
THD+N<0.02%)  
Speaker Connections  
Line In  
Spring binding posts  
Auto-detecting RCA type  
Line Out  
RCA type, variable audio output  
Auto-detecting RCA type, 80 Hz crossover  
Subwoofer Output  
Music Access  
Audio Formats Supported  
Compressed MP3, WMA (including Windows Media  
purchased songs), AAC (MPEG4), Ogg Vorbis, Audible .AA  
files (format 4), Apple Lossless, Flac (lossless) music files, as  
well as uncompressed WAV and AIFF files.  
Native support for 44.1kHz sample rates. Additional support  
for 48kHz, 32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz  
sample rates.  
Apple “FairPlay” and WMA Lossless formats not currently  
supported. Firmware upgradeable to support future audio  
formats.  
B
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B-2  
Audio Services Supported  
Sonos Digital Music System User Guide  
Pandora, Rhapsody (3.0+) and downloads from: AOL® Music  
Now, Audible.com®, eMusic®, Napster™, URGE™, Wal-Mart®,  
Yahoo! Music™ Unlimited, and Zune™ Marketplace.  
Operating Systems (for  
stored files)  
Windows Vista, Windows XP, including Windows XP Media  
Center; Macintosh OS X; NAS (network-attached storage)  
devices supporting CIFS  
Internet Radio  
Streaming MP3 or WMA  
Ethernet Connection  
Wireless Connectivity  
4-port switch, 10/100 Mbps, auto MDI/MDIX  
Sonosnet™, a secure AES encrypted, peer-to-peer wireless  
mesh network  
Network Bridging  
4-port switch allows Ethernet devices to connect through  
SonosNet™  
Internet connectivity  
DSL, cable modem or LAN-based high-speed Internet  
connection required. Internet functionality may require  
payment of separate fee to a service provider.  
General  
Power Supply  
AC 120/240, 50-60 Hz, user-switchable  
Volume and Mute  
Front Panel Buttons  
Front Panel LED Indicators  
Dimensions  
ZonePlayer status and Mute status  
10.2” x 8.2” x 4.4” (260 x 209.5 x 113 mm)  
10 lbs. (4.5 kg)  
Weight  
Operating Temperature  
Storage Temperature  
Finish  
32 º to 104º F (0º to 40º C)  
4 º to 158º F (-20º to 70º C)  
Die-cast matte aluminum enclosure on light gray base  
* Specifications subject to change without notice.  
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Appendix B: Sonos Device Specifications  
B-3  
Sonos ZonePlayer 80  
Feature  
Audio  
Description  
Sound Quality  
Line In  
THD+N<0.009%, 20-20kHz  
Analog (RCA), auto-detecting  
Line Out  
Analog (RCA), digital (optical and coaxial)  
Music Access  
Audio Formats Supported  
Compressed MP3, WMA (including Windows Media  
purchased songs), AAC (MPEG4), Ogg Vorbis, Audible .AA  
files (format 4), Apple Lossless, Flac (lossless) music files, as  
well as uncompressed WAV and AIFF files.  
Native support for 44.1kHz sample rates. Additional support  
for 48kHz, 32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz  
sample rates.  
Apple “FairPlay” and WMA Lossless formats not currently  
supported. Firmware upgradeable to support future audio  
formats.  
Audio Services Supported  
Pandora, Rhapsody (3.0+) and downloads from: AOL® Music  
Now, Audible.com®, eMusic®, Napster™, URGE™, Wal-Mart®,  
Yahoo! Music™ Unlimited, and Zune™ Marketplace.  
Operating Systems (for  
stored files)  
Windows Vista, Windows XP, including Windows XP Media  
Center; Macintosh OS X 10.3 or later; NAS (network-attached  
storage) devices supporting CIFS  
Internet Radio  
Streaming MP3 or WMA  
Ethernet Connection  
Wireless Connectivity  
2-port switch, 10/100 Mbps, auto MDI/MDIX  
Sonosnet™, a secure AES encrypted, peer-to-peer wireless  
mesh network  
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B-4  
Network Bridging  
Sonos Digital Music System User Guide  
2-port switch allows Ethernet devices to connect through  
SonosNet™  
Internet connectivity  
DSL, cable modem or LAN-based high-speed Internet  
connection required. Internet functionality may require  
payment of separate fee to a service provider  
General  
Power Supply  
AC 100/240, 50-60 Hz  
Front Panel Buttons  
Front Panel LED Indicators  
Dimensions  
Volume and Mute  
ZonePlayer status and Mute status  
5.4” x 5.5” x 2.9” (136.0 x 139.7 x 74.0 mm)  
1.5 lbs. (.69 kg)  
Weight  
Operating Temperature  
Storage Temperature  
Finish  
32 º to 104º F (0º to 40º C)  
4 º to 158º F (-20º to 70º C)  
Light gray/high quality PC grade  
* Specifications subject to change without notice.  
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Appendix B: Sonos Device Specifications  
B-5  
Sonos Controller CR100  
Feature  
Description  
Display and User Interface  
Screen Type  
Transflective LCD screen, with adjustable backlighting  
3.5” (diagonal) color LCD, 240 x 320 (QVGA)  
Screen Resolution  
Browse Control  
Touch-sensitive scroll wheel with center-mounted selector  
button  
Function Buttons  
Indicators  
9 Backlit buttons, 3 soft-selector buttons below screen  
Wireless signal strength and battery charge indicator (on-  
screen), battery status indicator LEDs  
Power/Connections  
Battery Type  
Battery Charging Time  
Rechargeable Li-ION Polymer battery, factory replaceable  
2 hours to fully charge  
DC Charger  
Input 100-240 VAC, 50/60 HZ, Output 6 VDC, 3.8 A  
Auxiliary Power Connection Bottom-mounted charger contacts  
Wireless Connectivity  
Sonosnet™ a secure AES encrypted peer-to-peer wireless  
mesh network  
General  
Dimensions  
Weight  
6.5”x 3.8” x 0.95” (165mm x 97mm x 24.5mm)  
12.5 oz. (360 g)  
Finish  
Metal cladding on light gray enclosure, splash-resistant  
* Specifications subject to change without notice.  
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B-6  
Sonos Digital Music System User Guide  
Sonos Loudspeaker SP100  
Feature  
Audio  
Description  
Bandwidth  
75 Hz-20kHz 3dB  
85dB @ 2.83 volts/1 meter  
8 ohms  
Sensitivity  
Nominal Impedance  
Crossover Frequency  
Power handling  
Drive Components  
1.850 kHz  
75 watts (125 watts peak)  
Two-way system using one 1" (2.5cm) magnetically shielded,  
Teteron dome driver with 5.5" (14cm) magnetically shielded  
polypropylene copolymer core woofer.  
General  
Dimensions  
Weight  
11.3 x 6.4 x 7.6 in. (288 high x 163 wide x 194 deep mm)  
10.5 lbs (4.7 kg)  
Finish  
Dark grey/charcoal grey  
Speaker Wire  
10 ft. of 14-gauge cable provided for each speaker  
* Specifications subject to change without notice.  
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Sonos Setup Using Controller  
If you don’t have digital music stored on your computer, or don’t use Windows® or  
Macintosh OS X® operating systems, you can put the Sonos System Setup CD away in a  
safe place and use the handheld Controller to set up your Sonos Digital Music System.  
Note: If you have just purchased a new Sonos Controller CR100, you should charge  
the battery. Connect your Sonos Controller to the power adapter using the adapter  
cable. You can use your Controller while it is charging.  
If you do have digital music stored on a computer or a network-attached storage (NAS)  
device, the computer directories or folders that contain your music files must be shared  
so that the Sonos Digital Music System can access them. Before you begin, enable file  
sharing on each computer that holds the music files you want to access.The Sonos  
Digital Music System will recognize many standard shared folders on your computer or  
network-attached storage (NAS) device. For additional information, visit our Web site at  
http://faq.sonos.com/sharing.  
System Setup Using the Controller  
1. Connect the first ZonePlayer to your router using a standard Ethernet cable (which  
is included), and then apply power.  
If you have structured (built-in) wiring that connects to a router located else-  
where in your home, you can connect the Ethernet cable from a live wall plate  
into one of the Ethernet switch connectors on the back of your ZonePlayer (see  
B in the diagram  
Chapter C  
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C-2  
Sonos Digital Music System User Guide  
2. If you are adding a ZonePlayer 100, attach speakers to your ZonePlayer (see If you  
are connecting a ZonePlayer 100 on 2-5). If you are adding a ZonePlayer 80,  
connect to an external amplified device (see Using Line-out on 2-13).I.  
3. From the Welcome screen on your Controller, press the OK button located in the  
center of the scroll wheel.  
4. Follow the Controller’s on-screen prompts to connect, and then name your  
ZonePlayer.  
5. During the setup process, you’ll be asked to register your Sonos Digital Music  
System. This information is necessary in order for Sonos to provide you with  
technical support and software upgrades, as well as to activate free trial  
subscriptions to music services like Rhapsody and Pandora.  
6. When you see the message Setup Complete, press OK.  
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Chapter C: Sonos Setup Using Controller  
C-3  
7. Press the Music button to display the Music menu.  
To add more zones to your Sonos sys-  
tem, select System Settings>Add  
a ZonePlayer.  
To activate a free music service trial  
such as Rhapsody or Pandora, select  
System Settings>Music Library  
Management>Music Service  
Setup.  
To select an Internet radio station, se-  
lect Internet Radio.  
8. If you have music folders you want to access, press the Music button, and then  
select System Settings>Music Library Management>Music Library Setup.  
9. Select Add New. At this point the Sonos System may detect your shared music  
folder(s) automatically. If it is detected, highlight the shared folder, and press OK.  
10. If it is not detected, select Enter New.  
11. Press Type... to enter the path for this folder. Type \\Name\Sharename, where  
Name is the network name for your computer or NAS device, and Sharename is  
the name of the top level shared folder (for example, \\linkstation\music_share),  
and then press Accept.  
12. Press OK.  
If the folder is not shared anonymously, you will be prompted to enter a user name and  
password. When required:  
Use the scroll wheel to highlight the Username field and press Type.  
Type the name of a user with permission to access this folder, and then press Ac-  
cept.  
Use the scroll wheel to highlight the Password field and press Type.  
Type the password associated with this user, and then press Accept.  
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C-4  
Sonos Digital Music System User Guide  
Setup with a NAS Device (no router)  
1. Attach the power cord to a ZonePlayer and plug into a wall outlet.  
2. Using your handheld Controller, press OK from the Welcome screen.  
3. Follow the Controller’s on-screen prompts to connect and then name your  
ZonePlayer  
You may release the buttons as soon as the Mute indicator (green) and  
the ZonePlayer Status indicator (white) start to blink alternately.  
Once the ZonePlayer is successfully initialized, the ZonePlayer Status indicator will stop  
flashing and change to solid white (normal operation), and the Mute indicator will go  
off.  
Mute button  
ZonePlayer  
status  
indicator  
Volume up (+)  
Volume down (-)  
4. Press OK.  
5. Connect the NAS device to your computer, and then access the Web  
Configuration utility (see your product documentation for instructions on setting  
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Chapter C: Sonos Setup Using Controller  
C-5  
a static IP). Through this interface, specify a static IP address for the NAS of  
169.254.x.x (e.g. 169.254.10.100) and a subnet mask of 255.255.0.0.  
6. Once you have saved these settings, disconnect the NAS box from your computer  
and connect it to one of the 4 Ethernet ports on the ZonePlayer.  
7. Press the Music button on your Controller twice to display the Music menu.  
8. Select System Settings>Music Library Management >Music Library Setup.  
9. Select Add New. At this point the Sonos System may detect your share  
automatically. If it does not, select Enter New>Type…  
10. Type the path for this folder, \\NASname\sharename, where NASname is the  
network name for your NAS device and sharename is the name of the top level  
shared folder, and then press Accept.  
11. Press OK.  
12. If the folder is not shared anonymously, you will be prompted to enter a user  
name and password. When required:  
Use the scroll wheel to highlight the Username field and press Type.  
Type the name of a user with permission to access this folder, and then press Ac-  
cept.  
Use the scroll wheel to highlight the Password field and press Type.  
Type the password associated with this user, and then press Accept.  
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A
about your music system A-12  
accounts, Audible 4-17  
activation code 3-19, 4-19  
add alarm 3-8, 4-9, 5-8  
add Audible account 4-17  
add Audible account info 3-18  
add Internet radio station 3-32, 4-29  
add more music, Pandora 4-22  
add music 3-13, 4-14, 5-38  
add music, does not display 3-14  
add new Pandora radio station 5-26  
add Pandora station 3-22  
Add Pandora trial 3-19, 4-18  
Add Rhapsody account 4-25  
Add Rhapsody trial 4-24  
add shared folder 3-13, 4-13, 5-36  
Add Sonos playlist 3-31  
add Sonos playlist 4-28  
add to Favorites 5-31  
add tracks to Rhapsody library 3-27, 5-31  
add ZonePlayer 2-8  
additional help A-12  
adjust Controller settings 5-12  
adjust sound settings 2-13  
advanced options 4-27  
advanced settings, Controller 5-13  
alarm clock 3-8, 4-9  
alarm, add 4-9, 5-8  
alarm, delete 5-9  
alarms 3-8  
album art, incorrect A-7  
album art, large 5-36  
Index  
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I-2  
albumartist 1-7  
allow new devices and computers 3-30  
analog audio in, ZP100 2-23  
analog audio in, ZP80 2-24  
analog audio out, ZP100 2-23  
analog audio out, ZP80 2-24  
ask a question A-12  
Audible 3-16, 4-17  
Audible Manager 3-18  
audio formats supported B-1  
audio in, ZP100 2-23  
audio out, ZP100 2-23  
audio services supported B-2  
auto check for software updates 5-10  
auto update Internet radio stations 5-14  
automatic media sharing 3-30  
automatic updates, music index 5-38  
B
back button 5-4  
balance control 2-13  
bass 4-6  
battery charge indicator 5-6  
battery charging time B-5  
battery charging, Controller 5-2, C-1  
battery replacement, Controller 5-3  
battery status indicator 5-6  
battery type B-5  
bookmark a Pandora track 4-23  
bookmark Pandora track 3-24  
browse control, specs B-5  
browse music library 3-11, 4-11, 5-20  
button brightness, Controller 5-13  
C
cannot install software A-1  
cannot see music services tab 3-15  
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Index  
change language 1-3  
change music service password 3-15, 4-16  
change operating mode 2-12  
change play mode 3-8, 4-8, 5-34  
change wireless channel 3-35, 4-31, 5-15  
charger B-5  
clear queue 3-7, 4-8, 5-34  
click sound setting 5-13  
clock, view 5-9  
clocks 3-8  
coaxial digital audio out, ZP80 2-25  
compilations 1-6  
compressed 3-36  
compressed encoding 4-32, 5-15  
computer, connect to line-out 2-15  
connect Controller 5-1  
connect device to line-out 2-13  
connect external source 2-16  
connect to home theater 2-14  
connecting speakers 2-5  
connectors, rear panel ZP100 2-22  
connectors, rear panel ZP80 2-24  
contributing artists 1-8  
Controller buttons 5-4  
Controller not working A-7  
Controller reset A-6  
Controller screen frozen A-6  
Controller sleep modes 5-7  
Controller specifications B-5, B-6  
Controller, connecting 5-1  
Controller, jerky screen A-7  
Controller, sluggish A-7  
Controller, turn off 5-7  
cordless phone interference A-7  
create Sonos playlist 3-31, 5-31  
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I-4  
D
date and time settings 4-9  
date, set 3-8, 5-7  
deep sleep 5-7  
deep sleep timer 5-13  
delay 3-36, 4-32  
delay, music A-6  
delete alarm 3-9, 4-10  
delete Audible account 3-18, 4-18  
delete music service trial 3-16, 4-16  
delete Pandora station 3-23, 4-23  
delete Rhapsody account 3-28, 4-27  
delete Sonos playlist 3-32, 4-28, 5-32  
diagnostics A-12  
diagnostics mode A-11  
digital out, ZP80 2-25  
display description B-5, B-6  
display off soft button 5-10  
documentation error A-12  
download software updates 3-34, 4-30, 5-10  
drag and drop 3-11, 4-12  
drop zone 3-6, 4-7, 5-19  
E
edit alarm 3-9, 4-10  
equalization 2-13  
equalizer 3-5, 4-5  
equalizer button 2-13, 4-6  
Ethernet cable C-2  
Ethernet connection B-2, B-3  
Ethernet switch connectors, ZP100 2-22  
Ethernet switch connectors, ZP80 2-24  
explicit content, Pandora 3-22, 4-21, 5-27  
extender mode 2-12  
external audio source 2-16  
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Index  
F
factory reset A-6  
factory reset ZonePlayer A-4  
factory reset, Controller A-7  
fast forward 3-4, 4-5, 5-5  
file sharing, enabling 4-35  
file storage supported B-2, B-3  
file types supported B-1, B-3  
firewall information 3-36, 4-33  
fix permissions 3-14  
flashing amber light A-5, A-11  
flashing red light A-11  
folders, sort by 1-5  
formats, audio B-1  
frozen, Controller A-6  
G
general preferences 4-15  
group compilations 1-6  
group compilations, iTunes 1-6  
H
hidden ZonePlayer 2-12  
hide Music Services tab 4-15  
hide music services tab 3-15  
home theater, connect to 2-13  
home theater, encoding setting 4-32  
I
imported playlists 3-11, 4-12, 5-23  
index music 5-38  
interference 5-15, A-7  
interference, wireless 3-35, 4-31  
Internet radio 3-32, 4-28, 5-31  
Internet radio preferences 3-33, 4-29  
iPod, connect to ZonePlayer 2-16  
ISS Black Ice 3-39  
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I-6  
iTunes 3-11, 4-12  
iTunes compilations 1-6  
iTunes playlists 5-23  
K
keyboard shortcuts 1-10, 1-11  
L
language preference 1-3  
large album art 5-36  
LED explanations A-10  
left speaker terminals 2-22  
light sensor 5-6  
light sleep 5-7  
light, turn off 2-11  
line in B-3  
line out B-3  
line-in encoding 3-36, 5-15  
line-in music source 2-16  
line-in, change name 2-16  
line-out 2-13  
link all zones 3-6  
link zone 3-6, 4-7, 5-19  
loudness control 4-6  
loudspeaker B-6  
M
M3U 3-11, 4-12  
mains input 2-22  
make music selections 5-20  
manage music folders 3-12, 4-13  
manage music queue 3-7, 4-8  
manage shared folders 5-36  
manage zones 3-5, 4-6, 5-18  
media sharing 3-29  
metadata 5-22  
motion sensor 5-7, 5-13  
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Index  
move track 3-7, 4-8  
move track, Controller 5-33  
MP3 B-1, B-3  
MP3 player, connect to ZonePlayer 2-16  
music access, specs B-1, B-3  
music button 5-4  
music delay A-6  
music does not play A-1  
music index 3-13, 4-14  
music library 1-4, 3-10, 4-11  
music library permissions 3-14  
music queue 1-4  
music service 3-14, 4-15  
music service trial, delete 3-16, 4-16  
music services 5-24  
music services tab 3-15  
music sources 4-11  
music stops A-5  
music trial, remove 5-24  
mute 5-6  
mute all zones 2-21, 3-5, 4-6, 5-6  
mute button indicator 2-21  
mute button, ZonePlayer 2-21  
mute zone 2-21, 5-16  
N
NAS device setup, no router C-4  
need help A-12  
network bridging B-2  
new alarm 3-8, 4-9, 5-8  
next 3-4, 4-5, 5-5  
no router 2-2  
no sound A-4  
no sound, one speaker A-5  
Norton Personal Firewall 3-38  
Now Playing screen, large album art 5-36  
Now Playing screen, play mode 5-34  
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I-8  
Sonos Digital Music System User Guide  
O
OK button 5-12  
operating mode, ZonePlayer 2-12  
operating systems 1-1, B-2  
operating systems, other C-1  
operating temperature specifications B-2, B-4  
orange light A-5, A-10  
overheat condition A-5  
P
Pandora 3-18, 4-18, 5-24  
Pandora trial 3-19, 4-18  
Pandora, explicit content 5-27  
party mode 3-6, 4-7, 5-19  
password, music service 3-15, 4-16  
pause 3-4, 4-5  
pause all 2-13  
place track 5-33  
play 3-4, 4-5, 5-5  
play formats 1-2  
play mode 3-8, 4-8, 5-34  
playback controls 3-4, 4-5  
playlist formats 1-2  
playlists 5-23  
playlists, imported 5-23  
playlists, iTunes 5-23  
PLS 3-11, 4-12  
power scroll 5-22  
power supply, specs B-2, B-4  
power, ZP100 2-22  
powered speakers, connect to 2-15  
previous 3-4, 4-5, 5-5  
R
rate a Pandora track 3-23, 4-23  
rated output B-1, B-3  
rattling sound 5-7  
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Index  
RCA cables 2-16  
rear panel connectors, ZP100 2-22  
rear panel connectors, ZP80 2-24  
registration 1-3  
registration, cannot access A-5  
remove a music trial 5-24  
remove shared folder 3-13, 4-14  
remove track 3-7, 4-8, 5-34  
rename a Pandora station 4-22  
rename Pandora station 3-23  
rename Sonos playlist 3-32, 4-28, 5-32  
rename ZonePlayer 2-10  
reorder queue 3-7  
repeat 3-4, 4-5, 5-35  
reset Controller A-6  
reset Desktop Controller A-8  
reset permissions 3-14  
reset ZonePlayer A-4  
rewind 3-4, 4-5, 5-5  
Rhapsody 3-24, 4-24, 5-28  
Rhapsody library, add to 3-27  
Rhapsody library, add tracks 5-31  
Rhapsody music guide 3-27  
Rhapsody trial 3-25, 4-24, 5-28, 5-29  
right speaker terminals 2-22  
S
schedule music index updates 3-14, 4-14, 5-38  
screen brightness, Controller 5-13  
screen resolution B-5  
scroll wheel 5-5  
searching for ZonePlayers error A-6  
select music, Rhapsody 4-26  
select music, Windows Media Player 3-31  
select Pandora radio station 3-22, 4-22, 5-27  
select wireless channel 3-35, 4-31, 5-15  
selecting music, Rhapsody 3-26  
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I-10  
set permissions 3-14  
set sleep timer 5-9  
set time 4-9  
setting date and time 3-8, 5-7  
setting up your system 4-1  
settings, Controller A-7  
setup and operation, alternate C-1  
setup using Controller C-1  
setup, NAS device  
o router C-4  
setup, no router C-4  
setup, no software C-1  
setup, Windows 3-1  
shared folders 5-36, C-1  
shortcut keys 1-10, 1-11  
show clock 5-9  
show menu 5-12  
show Music Services tab 4-15  
show music services tab 3-15  
show time 5-9  
shuffle 3-4, 4-5, 5-35  
shuffle/repeat 5-35  
sleep modes 5-7  
sleep timer 3-10, 5-9  
sleep timer, docked 5-13  
sleep timer, undocked 5-13  
sluggish Controller A-7  
snooze 5-10  
software updates 3-34, 4-30, 5-10  
software will not run A-1  
solid amber ZonePlayer light A-10  
solid red light A-11  
Sonos Extender mode 2-12  
Sonos playlists 4-28, 5-31  
sort by preference 1-5  
sort folders by 5-15  
sound settings 4-6  
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Index  
speaker connections B-1  
specifications, Controller B-5  
specifications, loudspeaker B-6  
specifications, ZP80 B-3  
standby mode 5-20  
status indicator, solid amber A-5  
status indicator, turn off 2-11  
status indicator, ZonePlayer 2-20  
stop alarm 5-10  
stop music 2-13  
stream external audio 2-16  
subscribe to Pandora 3-19  
subscribing to Rhapsody 3-25  
subwoofer 2-23  
subwoofer output B-1  
support diagnostics A-12  
system registration 1-3  
system requirements 1-1  
T
technical support 1-2  
time, set 3-8, 5-7  
TOSLINK 2-25  
treble 4-6  
trial, delete 3-16, 4-16  
troubleshooting A-1  
troubleshooting DCR software A-1  
troubleshooting, Controller A-6  
troubleshooting, ZonePlayer A-4  
turn off alarm 5-10  
turn off automatic music index updates 5-39  
turn off Controller 5-7  
turn off music system 2-13  
turn off white indicator 2-11  
TV, connect using line-in 2-16  
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I-12  
U
uncompressed 3-36  
uncompressed encoding 4-32, 5-15  
update music index 3-13, 3-14, 4-14, 5-38  
update wireless channel 3-35, 4-31, 5-15  
upgrade Pandora account 3-21  
upgrade software 3-34, 4-30, 5-10  
upgrade to Windows Vista A-1  
UPnP settings 3-27, 4-27  
using Audible 3-16  
using Pandora 5-24  
using Rhapsody 3-24, 5-28  
Using Windows Media Player 3-29  
V
view clock 5-9  
view, compilation albums 1-6  
Vista A-1  
voltage select 2-22  
volume control 3-4, 4-5, 5-6, 5-16  
volume control, home theater 2-14  
volume control, Sonos 2-15  
W
WAV metadata 5-22  
weight, Controller B-5, B-6  
weight, ZonePlayer B-2, B-4  
why is this track playing 3-24, 4-24  
Windows file sharing 4-35  
Windows firewall 3-37  
Windows Media Player 3-29  
Windows media sharing 3-29  
Windows setup 3-1  
Windows Vista upgrade A-1  
wireless channel 3-35, 5-15  
wireless connectivity B-2, B-3  
wireless interference 3-35, 4-31, 5-15, A-7  
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Index  
wireless setup A-8  
wireless signal strength indicator 5-6  
WPL 3-11, 4-12  
Z
zone groups 4-6  
zone management 3-5, 4-6, 5-18  
ZoneAlarm (free) 3-37  
ZoneAlarm (Pro) 3-38  
ZonePlayer dimensions B-2, B-4  
ZonePlayer not authorized 3-29  
Zoneplayer not working A-4  
ZonePlayer overheat shutdown A-11  
ZonePlayer overheat warning A-10  
ZonePlayer specifications B-1, B-3  
ZonePlayer status indicator 2-20  
ZonePlayer weight B-2, B-4  
ZonePlayer, add 2-8  
Zoneplayer, factory reset A-4  
ZonePlayer, hidden 2-12  
ZonePlayer, rename 2-10  
ZonePlayers not authorized by windows media sharing 3-29  
zones button 5-4  
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