Sonos Speaker PLAYBAR User Manual

SONOS PLAYBAR  
Product Guide  
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TM  
SONOS PLAYBAR  
Flood any room with epic, full-theater HiFi sound and wirelessly stream all the music on earth through one easy-to-use  
player.  
• SONOS HiFi SOUND FOR YOUR TELEVISION. The nine-speaker design of SONOS PLAYBAR floods any room with realistic  
audio for TV, games and movies.  
• EASY SETUP. PLAYBAR connects to your TV using a single optical cable and plays everything that's connected to the TV,  
including cable boxes and game consoles.  
• FLEXIBLE DESIGN. PLAYBAR can sit flat on your TV table or console. If your TV is wall-mounted, PLAYBAR may be placed  
horizontally above or below the TV.  
• UNIVERSAL AUDIO. PLAYBAR is compatible with Dolby® Digital and stereo, so you never miss a moment of the action.  
It takes just a few minutes to get your PLAYBAR up and running— turn to page 2 to get started. Once you’ve got it set up, you  
can add additional Sonos components any time.  
Note: One Sonos component must be connected to your broadband router. If the PLAYBAR  
will not be located near your router, you can connect a SONOS BRIDGE™ or any Sonos player  
(purchased separately) to the router instead.  
What’s in the Box  
• SONOS PLAYBAR  
• Power Cord  
• 5 ft. /1.5m TOSLINK Optical Audio Cable  
• Ethernet Cable  
• Quick Start Guide  
• Important Product Information Booklet  
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2
Product Guide  
What’s Required  
Television requirements  
The PLAYBAR is compatible with any television that has an optical digital audio output.  
Home network requirements  
Your home network must meet the following requirements:  
Note: Your network must have a high-speed Internet connection, as the Sonos system is  
designed to provide you with online software updates. Your Sonos system must be registered  
to receive these updates, so be sure to register during the setup process. We do not share  
your e-mail address with other companies.  
• If your modem is not a modem/router combination and you want to take advantage of Sonos' automatic online  
updates, or stream music from an Internet-based music service, you must install a router in your home network. If  
you do not have a router, purchase and install one before proceeding.  
• If you are going to use a Sonos application on an Android™ smartphone, iPhone®, iPod Touch®, iPad® or other tablet,  
you may need a wireless router in your home network. Please visit our Web site at http://faq.sonos.com/apps for  
more information.  
• High-speed DSL/Cable modem, or fiber-to-the-home broadband connection for proper playback of Internet-based  
music services. (If your Internet service provider only offers Satellite Internet access, you may experience playback  
issues due to fluctuating download rates.)  
• Connect at least one Sonos component to your home network router using an Ethernet cable, and then you can add  
other Sonos components wirelessly.  
• If you have a personal music library collection on a computer or NAS drive, for best results you should connect this  
device to your home network router using an Ethernet cable.  
Note: For the latest system requirements, including supported operating system versions,  
please visit our Web site at http://faq.sonos.com/specs.  
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3
SONOS PLAYBAR  
Before You Begin  
Prior to installing the SONOS PLAYBAR, make sure all external components, such as your cable box, DVD player, etc. are  
connected directly to your TV.  
If you have any existing home theater or surround sound equipment, disconnect it from your television.  
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4
Product Guide  
PLAYBAR Front  
Note: The grill cloth is not removable. Tampering with the cloth may damage your PLAYBAR.  
Mute  
Press the Mute button to mute or unmute the Sonos component.  
Indicates the status of the PLAYBAR.  
Status Indicator Light  
When the PLAYBAR is in normal operation, the LED is white. If desired, you can adjust  
this setting so the white light does not display. See "White status light" on page 15 for  
more information.  
Volume Up (+)  
Press these buttons to adjust the volume up and down.  
Volume Down (-)  
IR (InfraRed) Sensors / Signal Lights  
The IR sensor receives the signals sent by a remote control.  
When the PLAYBAR receives a volume or mute command, the IR signal light displays  
momentarily. If desired, you can adjust this setting so the light never displays. See "IR  
signal light" on page 14 for more information.  
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5
SONOS PLAYBAR  
PLAYBAR Back  
Ethernet Ports (2)  
You can use an Ethernet cable to connect the PLAYBAR to your home network.  
Digital Audio In (Optical)  
Use an audio optical cable (supplied) to connect the SONOS PLAYBAR’S digital audio  
input to the optical digital output on your television. Take care not to bend or twist the  
cable.  
The PLAYBAR’s digital audio in and the optical cable are ’D-shaped’—be sure to align  
for proper insertion.  
AC Power (Mains) Input  
Use the supplied power cord to connect to a power outlet. Be sure to use the proper  
power adapter for your country. Push the power cord firmly into the PLAYBAR until it is  
flush with the surface.  
IR Repeater  
Allows the commands from your remote control to reach your TV if the PLAYBAR is  
positioned in front of the TV. This setting is on by default, but can be turned off. See "IR  
repeater" on page 15 for more information.  
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6
Product Guide  
Selecting a Location  
The PLAYBAR’s flexible design allows for multiple orientations. You can wall mount it above or below your television or place it  
on a tabletop. See the guidelines below for more information.  
Tabletop  
• Lay the PLAYBAR horizontally and flat on its feet.  
• Do not place vertically or upright on its side.  
• To preserve audio quality, ensure the connector panel faces toward the TV—SONOS logo should be closer to your TV.  
• There is no placement restriction between the TV and PLAYBAR as long as the television’s IR is not blocked. The PLAYBAR  
IR repeater is designed for at least 2" (50mm) distance, but may work at a closer distance.  
• Do not place the PLAYBAR in a cabinet or on a walled shelf. Both ends of the PLAYBAR should be at least 1 ft. (30cm)  
from a wall or other obstruction.  
Wall mounting  
The PLAYBAR can be mounted above or below your television using the PLAYBAR Wall Mount Kit (purchased separately).  
Please turn to page 21 for detailed wall-mounting instructions.  
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7
SONOS PLAYBAR  
Setting Up the PLAYBAR  
The PLAYBAR is compatible with Sonos software versions 4.0 and later. If you are adding the PLAYBAR to an existing Sonos  
system, be sure to check for software updates before adding the PLAYBAR to your Sonos system.  
1. Carefully unpack the package contents.  
2. Choose a location for the PLAYBAR. Refer to "Selecting a Location" on page 6 for help with this step.  
3. Remove the protective cap from each end of the optical audio cable.  
4. Connect the optical audio cable (supplied) from your TV’s digital audio out (optical) to the PLAYBAR’s digital audio in  
(optical) being careful not to twist or bend the cable. The PLAYBAR’s digital audio in and the optical cable are ’D-  
shaped’—be sure to align for proper insertion.  
IMPORTANT: Be sure to remove the protective  
caps from each end of the supplied optical  
audio cable before inserting.  
5. Attach the power adapter to the PLAYBAR and apply power. Be sure to push the power cord firmly into the PLAYBAR until  
it is flush with the surface.  
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8
Product Guide  
The status indicator light on the right side of the unit will begin to flash white.  
6. Choose one of the following options:  
• If you are setting up a new Sonos system, connect one Sonos component to your router. If the PLAYBAR is not located  
near your router, you can connect a SONOS BRIDGE or any Sonos player (sold separately) to your router instead.  
• If you already have a Sonos component connected to your router, skip this step and proceed to step 7.  
7. The PLAYBAR can be paired with a SUB and two PLAY:3s to create a surround sound home theater experience (optional,  
purchased separately). If you purchased any of these items, position them in your room (see below) and then apply  
power.  
• You will be prompted to add these components to your Sonos system after the PLAYBAR is added (see step 8).  
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9
SONOS PLAYBAR  
If you purchased a SONOS SUB, place the SUB  
wherever it best fits your room—standing up or  
lying flat. You can place it in a corner, against the  
wall, behind, under, or next to any piece of furniture  
on any kind of floor surface.  
If you purchased SONOS PLAY:3 surround speakers, place the speakers  
to the left and right of your main viewing position, level with or behind  
the main viewing position. They can be placed either horizontally or  
vertically, but make sure both speakers have the same orientation.  
8. Using a handheld Sonos controller (including SONOS CONTROL, iPad®, iPhone®, iPod touch®, Android® smartphone or  
tablet, Kindle Fire™), follow the online prompts to set up your Sonos system.  
If you don’t have a Sonos controller app installed, download it from the application store on your device.  
Note: Sonos does not recommend using the Sonos Controller for Mac or PC to set up your  
PLAYBAR.  
If you are setting up a new Sonos system, when prompted, add your Sonos components in the following order:  
a. Add the Sonos component that’s connected to your router.  
b. Add the PLAYBAR (if it is not the component connected to your router.)  
c. Add any additional Sonos components you purchased.  
If you are adding to an existing Sonos system:  
a. First check for software updates—the PLAYBAR is compatible with Sonos software versions 4.0 and later.  
b. Add the PLAYBAR to your Sonos system by selecting Add a Sonos Component from the Settings menu on a handheld  
controller.  
c. Add any additional Sonos components you purchased.  
You may be prompted to update the new Sonos component(s) after you add them to your Sonos system.  
If you’d like additional assistance:  
If you need help turning off your TV speakers, see page 27 for more information.  
If you need help configuring a remote control to work with your PLAYBAR, see page 10 for more information.  
If a message appears on the TV whenever you adjust the volume up and down, it may be possible to eliminate it. If you  
are using a cable remote, see page 24. If you are using a universal remote, see page 26 for additional help.  
If you want to play music through the PLAYBAR, see page 20 for more information.  
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10  
Product Guide  
PLAYBAR Settings  
Follow the steps below if you wish to make changes to any PLAYBAR settings or the way the PLAYBAR works with your  
television.  
• Remote Control Setup  
• Equalization  
• Recalibrating the Audio  
• TV Dialog Settings  
• Speech Enhancement  
• Night Sound  
• TV Autoplay  
• IR Signal Light  
• IR Repeater  
• White Indicator Light  
• Room Name  
• Add SUB / Remove SUB (if SUB is present)  
• Add / Remove Surround Speakers (if surround speakers are present)  
Remote control setup  
During PLAYBAR setup, you were guided through the process of configuring a remote control. If you did not configure one  
then, or wish to use a different remote control with your PLAYBAR, follow the steps below.  
If you are configuring a new remote because a distracting message appears on the television whenever you adjust the  
Using a handheld Sonos controller  
1. Select Room Settings from the Settings menu.  
2. Select the room your PLAYBAR is located in.  
3. Select TV Setup and Control -> Remote Control Setup.  
If a remote control is already configured for use with your PLAYBAR you will be asked if you want to replace it.  
4. Pick up the remote control you wish to begin using with the PLAYBAR.  
5. Point the remote at the PLAYBAR and press the Volume Up button on the remote control.  
• If the remote control is recognized, click Done. You can now use that remote to control the volume and mute settings  
on your PLAYBAR.  
• If the remote control is not recognized, you will be prompted to make additional button presses to complete the setup  
process.  
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11  
SONOS PLAYBAR  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down.  
4. Select the TV Setup tab.  
5. Click Remote Control Setup.  
6. Pick up the remote control you wish to begin using with the PLAYBAR, and then click Next.  
7. Point the remote at the PLAYBAR and press the Volume Up button on the remote control.  
• If the remote control is recognized, click Done. You can now use that remote to control the volume and mute settings  
on your PLAYBAR.  
• If the remote control is not recognized, you will be prompted to make additional button presses to complete the setup  
process.  
If a message appears on the television whenever you adjust the volume up and down, please see "Eliminating annoying  
Equalization (EQ)  
During the PLAYBAR setup process you were guided through the audio calibration process. If desired, you can change the  
sound settings (bass, treble or loudness) for the SONOS PLAYBAR. Bass boosts lower frequencies, treble boosts higher  
frequencies, while loudness boosts certain frequencies, including bass, to improve the sound at low volume.  
Any manual EQ changes you make will be reset whenever you go through the audio recalibration process (see page 12 for  
more information).  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room you want to adjust.  
3. Select Equalization.  
4. Choose one of the following options:  
• Drag your finger across the bass or treble sliders to make adjustments.  
• Select On or Off to adjust the Loudness setting.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR is located in from the Room Settings for list, and then select the EQ tab.  
4. Choose one of the following options:  
• Click and drag the bass or treble sliders to make adjustments.  
• Click the Loudness checkbox to turn the loudness setting on or off.  
5. Close the Settings window when changes are complete.  
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12  
Product Guide  
Recalibrating the audio  
If you have a SUB and/or Sonos surround speakers associated with your PLAYBAR, you may wish to make some adjustments  
after initial setup. You will likely wish to recalibrate the audio if you move any Sonos components in the room.  
If you made any manual adjustments to EQ settings, these will be reset during the recalibration process.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room that is associated with the surround components. It appears as Room (+SUB) or Room (+LS+RS) or  
Room (+SUB+LS+RS) on the Room Settings menu.  
3. Select Advanced Audio -> Recalibrate Audio.  
4. Follow the prompts to optimize your audio performance.  
• If you have a SUB associated with your PLAYBAR, you will be asked to choose between 2 test sounds:  
• Press Play  
to compare the volume of two test sounds, A and B, and then select No Difference, A is louder or  
B is louder. If you don’t hear a noticeable difference, select No Difference.  
• Press Play  
to listen to a test sound, and then select the level you prefer.  
• If you have surround speakers associated with your PLAYBAR, you will be asked to answer some room configuration  
questions.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings.  
3. Select the room that is associated with the surround components. It appears as Room (+SUB) or Room (+LS+RS) or  
Room (+SUB+LS+RS) on the Room Settings menu.  
4. Select the Basic tab, and then select Recalibrate Audio.  
5. Follow the prompts to optimize your audio performance:  
• If you have a SUB associated with your PLAYBAR, you will be asked to choose between 2 test sounds:  
• Press Play  
to compare the volume of two test sounds, A and B, and then select No Difference, A is louder or  
B is louder. If you don’t hear a noticeable difference, select No Difference.  
• Press Play  
to listen to a test sound, and then select the level you prefer.  
• If you have surround speakers associated with your PLAYBAR, you will be asked to answer some room configuration  
questions.  
TV dialog settings  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the PLAYBAR is located in.  
3. Select Advanced Audio -> TV Dialog Settings.  
4. Audio Delay (Lip Sync). Drag your finger across the slider to increase or decrease the sound delay if the image and the  
sound are not in sync.  
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13  
SONOS PLAYBAR  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down.  
4. Select the TV Dialog tab.  
5. Click and drag the Audio Delay (Lip Sync) slider to increase or decrease the sound delay if the image and the audio are  
not in sync.  
6. Close the Settings window when changes are complete.  
Additional TV sound options  
Speech Enhancement  
The Speech Enhancement setting makes the TV dialog easier to hear. Touch the icon on your Sonos controller’s Now  
Playing screen to turn this setting on or off. (If the setting isn’t visible, make sure the room with the PLAYBAR is selected.)  
Night Sound  
The Night Sound setting adjusts the audio for night time viewing so you can reduce the volume and still experience proper  
balance and range. At lower volumes, quiet sounds are enhanced and the intensity of loud sounds is reduced. Touch the icon  
on your Sonos controller’s Now Playing screen to turn this setting on or off. (If the setting isn’t visible, make sure the room  
with the PLAYBAR is selected.)  
TV autoplay  
When TV Autoplay is set to On, TV audio automatically plays through the PLAYBAR when you turn on your television—if music  
is playing when the TV is turned on, the music immediately stops and the PLAYBAR switches to TV audio. Additionally, if the  
PLAYBAR is in a room group when the TV is turned on, it automatically drops from the group. This setting is On by default.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the PLAYBAR is located in.  
3. Select TV Setup and Control -> TV Autoplay.  
4. Select On or Off.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down.  
4. Select the TV Setup tab.  
5. Check the TV Autoplay checkbox to turn this setting on, uncheck to turn it off.  
6. Close the Settings window when changes are complete.  
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14  
Product Guide  
Ungroup on autoplay  
As with any Sonos player, you can group and ungroup the PLAYBAR with other rooms. If ungroup on autoplay is checked, any  
Sonos rooms that are grouped with the PLAYBAR when the TV is turned on will automatically drop from the group. This  
setting is Yes by default.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the PLAYBAR is located in.  
3. Select TV Setup and Control -> Ungroup on Autoplay.  
4. Select Yes or No.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down.  
4. Select the TV Setup tab.  
5. Check the Ungroup on Autoplay checkbox to turn this setting on, uncheck to turn it off.  
6. Close the Settings window when changes are complete.  
IR signal light  
A light displays on the PLAYBAR when an IR signal is being sent. If desired, you can adjust this setting so the IR light never  
displays. This setting is On by default.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the PLAYBAR is located in.  
3. Select TV Setup and Control -> IR Signal Light.  
4. Select On or Off.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down.  
4. Select the TV Setup tab.  
5. Check the IR Signal Light checkbox to turn this setting on, uncheck to turn it off.  
6. Close the Settings window when changes are complete.  
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15  
SONOS PLAYBAR  
IR repeater  
When the PLAYBAR is placed in front of your TV on a tabletop, it may block the IR sensor on your TV. The IR repeater setting  
allows the PLAYBAR to repeat the signal to your TV. This setting is On by default.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the PLAYBAR is located in.  
3. Select TV Setup and Control -> IR Repeater.  
4. Select On or Off.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down.  
4. Select the TV Setup tab.  
5. Check the IR Repeater checkbox to turn this setting on, uncheck to turn it off.  
6. Close the Settings window when changes are complete.  
White status light  
A white light displays on the side of the PLAYBAR to indicate that the unit is functioning in normal operation. If desired, you  
can turn this indicator light off so that when the PLAYBAR is in normal operation the white light does not display. This setting  
is On by default.  
If the Status indicator light begins to flash amber, see "Indicator Light Explanations" on page 28 for additional information.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room you want to change.  
3. Select White Status Light.  
4. Select On or Off.  
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16  
Product Guide  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room you want to change from the Room Settings for drop-down.  
4. From the Basic tab, click the White Status Light On checkbox to turn the light on or uncheck to turn it off.  
Changing room names  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room you wish to change.  
3. Select Room Name.  
4. Select a new name from the list and touch OK, or select Enter New to type a unique name.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room you wish to change from the Room Settings for drop-down list.  
4. Choose a new name from the Room Name list.  
SONOS SUB  
Adding a SONOS SUB  
You can pair a SUB with the PLAYBAR to add to your cinematic experience.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the PLAYBAR is located in.  
3. Select Add SUB.  
4. Follow the prompts to add the SUB to your Sonos system.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. From the Basic tab, select Add SUB.  
4. Follow the prompts to add the SUB to your Sonos system.  
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17  
SONOS PLAYBAR  
SUB settings  
Follow the steps below if you wish to make any changes to the SUB settings.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the PLAYBAR and SUB are located in. It appears as Room (+SUB) on the Room Settings menu.  
3. Select Advanced Audio -> SUB Settings.  
4. Choose one of the following:  
SUB: Choose On or Off to turn the sound from the SUB on and off.  
SUB Level Adjustment: Drag your finger across the slider to increase or decrease the volume of the SUB. (You can use  
this setting to match the subwoofer level to the level of your main speakers.)  
Placement Adjustment (phase): Select On or Off.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR and SUB are located in from the Room Settings for drop-down. It appears as Room  
(+SUB).  
4. Select the SUB tab.  
5. Choose one of the following:  
SUB: Check to turn the sound from the SUB on; uncheck to turn it off.  
SUB Level Adjustment: Click and drag the slider to increase or decrease the volume of the SUB. (You can use this set-  
ting to match the subwoofer level to the level of your main speakers.)  
Placement Adjustment (phase): Check to turn on; uncheck to turn it off.  
Removing a SUB  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the SUB is associated with. It appears as Room (+SUB) on the Room Settings menu.  
3. Select Remove SUB.  
4. Choose one of the following settings:  
• If you want to associate the SUB with a different Sonos player, select Choose Room for SUB and then select another  
room.  
• If you are not going to use the SUB right now, select Don’t use SUB. It will appear on the Rooms menu as SUB (unused)  
until you select it and associate it with another Sonos player.  
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18  
Product Guide  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down list.  
4. From the Basic tab, click Remove SUB.  
Surround Speakers  
Adding surround speakers  
You can easily add two SONOS PLAY:3 speakers to function as left and right surround channels in your Sonos surround sound  
experience. Follow the instructions below to add surround speakers—DO NOT create a room group or stereo pair as these will  
not achieve the left and right surround channel functionality.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the PLAYBAR is located in.  
3. Select Add Surround Speakers.  
4. Follow the prompts to add first a left and then a right surround speaker.  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. From the Basic tab, select Add Surround Speakers.  
4. Follow the prompts to add first a left and then a right surround speaker.  
Surround settings  
The default setting is determined by the calibration process. If you wish to make a change, you can follow the steps below.  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the PLAYBAR and surround speakers are located in. It appears as Room (+LS+RS) on the Room Settings  
menu.  
3. Select Advanced Audio -> Surround Settings.  
4. Choose one of the following:  
SURROUNDS: Choose On or Off to turn the sound from the surround speakers on and off.  
• Drag your finger across the slider to increase or decrease the volume of the surround speakers.  
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19  
SONOS PLAYBAR  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR and surround speakers are located in from the Room Settings for drop-down.  
4. Select the Surrounds tab.  
5. Choose one of the following:  
SURROUNDS: Check to turn the sound from the surround speakers on; uncheck to turn it off.  
• Click and drag the slider to increase or decrease the volume of the surround speakers.  
6. Close the Settings window when changes are complete.  
Removing surround speakers  
Using a handheld Sonos controller  
1. From the Settings menu, select Room Settings.  
2. Select the room the surround speakers are associated with. The room name appears as Room (+LS+RS) on the Room  
Settings menu.  
3. Select Remove Surround Speakers.  
4. Select Next to drop the surround sound speakers from your surround system. If these were newly purchased PLAY:3s  
they will appear as Unused on the Rooms menu. If these PLAY:3s existed in your household previously, they revert back  
to their previous state.  
You can now move them to another room for individual use. If you want to add them back as surround speakers, see "Adding  
Using the Sonos Controller for Mac or PC  
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).  
2. Select Room Settings if it is not already highlighted on the left.  
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down list. The room name appears as Room  
(+LS+RS).  
4. From the Basic tab, click Remove Surround Speakers. If these were newly purchased PLAY:3s, they will appear as  
Unused in the Rooms pane. If these PLAY:3s existed in your household previously, they revert back to their previous  
state.  
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20  
Product Guide  
Playing Music  
The PLAYBAR doubles as an all-in-one Sonos player that allows you to stream all the music on earth. Simply choose the room  
the PLAYBAR is located in and select a music source from the Music menu.  
Radio. Select from over 100,000 free Internet radio stations, shows and podcasts.  
To select an Internet radio station, select Radio and choose a station.  
More Music. Select a music service.  
Sonos is compatible with several music services - visit our Web site at www.sonos.com/music for the latest list.  
(Some music services may not be available in your country. Please check the individual music service’s Web site for  
more information.)  
•To add a music service using a handheld controller, touch More Music from the Music menu and select your music  
service.  
•To add a music service using a Mac or PC, select Service Settings -> Add from the Manage menu and select your  
music service.  
As soon as your user name and password are verified by the music service, it appears on your Music menu to give  
you instant access.  
If there is a free music service trial visible, you can simply follow the prompts to activate it. After the trial period is  
up, you will need to subscribe to the music service to keep the music playing.  
Music Library. Play music from your computer or any Network-Attached Storage (NAS) device.  
If you have music stored on your computer, Sonos recommends you use the Sonos Controller for Mac or PC to add  
your music by selecting Music Library Settings from the Manage menu.  
Note: If TV Autoplay is set to On, the PLAYBAR automatically stops playing music and  
switches to TV audio whenever the TV is turned on. For more information, see "TV autoplay" on  
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21  
SONOS PLAYBAR  
Wall Mounting  
PLAYBAR can be wall mounted above or below your wall-mounted television using the PLAYBAR Wall Mount Kit. To preserve  
audio quality, ensure the connector panel faces away from the TV when mounted—the SONOS logo should be farther from  
your TV.  
Note: It is recommended that you connect the power and audio cables to the PLAYBAR  
before mounting on the wall.  
What you will need  
• PLAYBAR Wall Mount Kit (sold separately)  
• Masking tape  
• An awl or other pointed tool  
• A Phillips head screw driver  
• Power drill with Phillips head attachment  
1. Hold the PLAYBAR wall mount template (included in the wall mount kit) in the desired position on your wall. The PLAYBAR  
can be mounted either above or below your television.  
2“(50mm)  
For best audio performance, be  
sure the connector panel faces  
AWAY from the TV when  
mounted.  
1 “(25mm)  
IMPORTANT: For optimal audio performance, Sonos recommends:  
When mounting below a television, allow 1 inch (25mm) clearance between the PLAYBAR and  
the TV.  
When mounting above a television, allow 2 inches (50mm) clearance between the PLAYBAR  
and the TV.  
2. Use a level (included in wall mount kit) to ensure the template is horizontally level, and then tape the template securely  
to the wall.  
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22  
Product Guide  
3. Use an awl or other sharp object to punch 4 small holes through 4 of the marked locations on the template. (If additional  
reinforcement is desired, 2 spare screws and anchors are included in the wall mount kit.) Placement may vary but holes  
should be located toward the corners, away from center.  
4. Remove the template from the wall.  
5. Drill pilot holes.  
Because the anchors and screws are designed to be self-starting, this step is optional. However pre-drilling will result in  
a more accurate installation. Refer to the table below for more information.  
Wall Material  
Wood Stud  
Pre Drill  
Use Wall Anchors  
Use Screws  
Yes  
with 1/8” (3mm) bit  
with 3/16” (4.5mm) bit  
No  
Drywall (no stud)  
Yes  
Yes  
Yes  
Yes  
Yes  
Hard wallboard or double board with 3/16” (4.5mm) bit  
Yes  
Plaster  
with 1/4” (6.5mm) bit  
with 1/8” (3mm) bit  
Yes  
Concrete or Brick  
Yes  
6. Insert and secure the wall anchors (supplied in the wall mount kit).  
• If you are drilling into wood stud, do not use the wall anchors.  
• If you are drilling into Sheetrock, screw the wall anchors into the drywall with a Phillips head screwdriver until the head  
is flat against or slightly below the wall surface, being careful not to overtighten.  
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23  
SONOS PLAYBAR  
Note: The anchors can be installed using a screw gun or a regular power drill with a Phillips  
head screwdriver attachment. If you are drilling into sheetrock, the surface of the drywall  
may distort slightly or dimple as the anchor is installed. This is not unusual.  
7. Fasten the PLAYBAR bracket to the wall using the screws supplied in the wall mount kit. Use the level to verify accuracy a  
final time, and then tighten the screws securely.  
Note: If using wall anchors, continue to drill for a few seconds even after it appears the  
screw is secure— the anchor will likely spin a little as the anchor expands inside the wall.  
8. Hang the PLAYBAR securely on the two (2) bracket pegs.  
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24  
Product Guide  
Basic Troubleshooting  
Warning: Do not open the product as there is a risk of electric shock. Under no  
circumstances should the product be repaired by anyone other than an authorized Sonos  
repair center, as this will invalidate the warranty. Please contact Sonos Customer Support for  
more information.  
The grill cloth is not removable. Tampering with the cloth may damage your PLAYBAR.  
If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or  
you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll be happy to help.  
• Customer Support  
Web site: Visit our Web site at www.sonos.com/support. There you can visit our Forums, browse our Frequently  
Asked Questions (FAQ) pages, or request assistance.  
• You can also visit the Customer Support PLAYBAR Reference Center for more information at  
PLAYBAR not detected during setup  
• Did you allow Sonos to check for updates? The SONOS PLAYBAR requires software version 4.0 or later.  
• Is the power cord properly seated? Be sure to push the power cord firmly into the PLAYBAR until it is flush with the  
surface.  
• If either of these is not the problem, a network issue may be preventing the PLAYBAR from connecting to your Sonos  
system. Try moving the Sonos components closer together.  
Eliminating annoying messages on your TV when using a cable, satellite, or set  
top box remote  
After you disable your TV speakers, your television might display an annoying or confusing message when you adjust the  
volume on the PLAYBAR. This could be a message reminding you that your TV speakers are off, or a volume indicator  
unrelated to the sound from your PLAYBAR. If you have a programmable remote control, you can try the steps below. These  
steps will configure your remote control to send volume commands that are only recognized by the PLAYBAR so the message  
no longer appears when you increase or decrease the volume.  
You will need to refer to the printed instructions that came with your remote control, or browse the on-screen help menu on  
your cable/satellite/set-top box as the specific details will vary. If you cannot locate the instructions for your remote, search  
the "Reference Links" on page 30. If your device or service provider is not listed there, please contact your cable service  
provider for additional help.  
Identify an unused device key  
Your remote control can likely control a variety of devices. The device keys are usually located at the top of the remote and  
labeled TV/Cable/CBL/STB/DVD/AUX. Identify a device key that is not currently being used (for example, the AUX key).  
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25  
SONOS PLAYBAR  
If your remote will not allow additional devices to be programmed, you might wish to purchase a universal remote to make it  
easier to control all your devices. Sonos recommends a Logitech® Harmony® universal remote. See page 26 for more  
information.  
Program the unused device key  
Programming the unused device key will add new volume commands to your remote control.  
To perform this step you will need to refer to the printed instructions that came with your remote control or browse the on-  
screen help menu on your cable/satellite/set-top box as the specific details will vary by manufacturer. If you cannot locate  
the instructions, try searching the "Reference Links" on page 30 or contact your cable service provider for additional help.  
• From the list of codes that can be programmed, select a SONOS code if it appears in the list.  
• If SONOS does not appear in the list, select a code for any manufacturer brand other than your TV or other devices  
connected to the TV. For example if you own a Vizio TV and a Samsung Blu-ray player, choose a Panasonic code from  
the list.  
DO NOT initiate an automated search for a code.  
Lock your remote control to the new volume commands  
Locking volume control to the new device will ensure your remote always sends the new volume commands.  
This feature is likely referred to as volume lock or volume punch through in the instructions that accompanied your remote  
control.  
Configure your PLAYBAR to work with these new volume commands  
See "Remote control setup" on page 10 for help with this step.  
Verify that the problem is solved  
If the problem persists, try repeating the steps above, choosing a different manufacturer brand when programming the  
unused device key.  
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26  
Product Guide  
Eliminating annoying messages on your TV when using a universal remote  
After you disable your TV speakers, your television might display an annoying or confusing message whenever you adjust the  
volume on the PLAYBAR. This could be a message reminding you that your TV speakers are off, or a volume indicator  
unrelated to the sound from your PLAYBAR. Try the steps below to configure your universal remote so this message no longer  
appears when you increase or decrease the PLAYBAR’s volume.  
If you do not own a universal remote, Sonos recommends you purchase a Logitech® Harmony® remote.  
If you are using a Logitech universal remote  
If this remote is a new purchase, you will first need to set up a Logitech user account and install the Harmony Remote  
software. Then follow the steps below to add the PLAYBAR as a new device.  
1. Use the USB cable provided by Logitech to connect your Harmony remote to your computer.  
Note: If this remote is a new purchase, you will need to set up a Logitech user account and  
install the Harmony Remote software before proceeding.  
(Where you are directed depends on the Logitech universal remote model you purchased.)  
3. Select the Add Device setting.  
4. Choose one of the following options:  
• If you are using Logitech Harmony Remote software:  
• Select SONOS as the manufacturer, and enter PLAYBAR as the model name/number. If the SONOS PLAYBAR is not  
in their database, you will be asked to add it.  
• Confirm that you've entered the information correctly, and then save your changes.  
• If you are using My Harmony Web site:  
• Type SONOS as the manufacturer and PLAYBAR as the model name. If the SONOS PLAYBAR is not in their database,  
you will be asked to confirm your entry or make another choice.  
• Confirm that you've entered the information correctly, and then save your changes.  
If you are using another universal remote  
Please follow the instructions on page 24, “Eliminating annoying messages on your TV when using a cable, satellite, or set  
top box remote”.  
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27  
SONOS PLAYBAR  
Turning Off Your Television’s Speakers  
During the setup process you are prompted to turn off your TV speakers so the sound comes only through the PLAYBAR.  
While Sonos cannot provide instructions for every television model, please try the steps below.  
If you cannot find the correct setting to turn off your TV speakers, please consult the owner’s guide that was packaged with  
your television.  
1. Select the Menu or Setup button on your television’s remote control (not your cable remote control).  
An on-screen menu will appear.  
2. Select the menu option that controls your television’s audio functions.  
Note: This menu selection is most often labeled Audio, Sound, Tools, or Options or may  
display as a musical note icon.  
3. Select the appropriate setting to turn off your TV speakers. Depending on your TV make and model, choices may include:  
Off / On  
External Speaker / Television Speaker  
Audio System / Television Speaker  
The choice in bold will turn the TV speakers off.  
• If none of these are applicable to your television, look for a setting that switches your TV output between variable and  
fixed and try switching the setting.  
Can’t turn off TV speakers  
You should make every effort to turn off your TV’s internal speakers. However some brands, including Toshiba and Dynex,  
may not include this setting. If you are unable to turn off the TV speakers, follow the steps below.  
1. Using the volume control buttons on your television, turn the TV volume all the way down. Do not use the Mute button.  
2. From this point forward use only the volume buttons on your Sonos controller to adjust the PLAYBAR’s volume.  
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28  
Product Guide  
Indicator Light Explanations  
PLAYBAR Status Indicator  
State  
Additional Information  
Solid white  
Powered up and  
associated with a Sonos  
system  
Solid green  
Muted  
Flashing white  
Powering up (booting)  
Flashing white and green  
Not associated with a  
Sonos system  
Flashing amber  
Warning mode  
The PLAYBAR is beginning to experience a fault condition and will reduce to  
75% volume.  
• Check the vent slot for adequate cooling  
• Check for speaker short circuit  
• Check the room temperature to make sure it’s less than 104°F/ 40° C  
• If the PLAYBAR is in direct sunlight, provide shade  
Mute and then unmute the Sonos component  
Unplug the PLAYBAR for several minutes to allow it to cool  
Flashing amber and then white  
Fault mode  
If the fault condition (above) is not remedied, the Sonos component will  
automatically mute itself to prevent damage.  
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29  
SONOS PLAYBAR  
Important Safety Information  
Please read these instructions and heed all warnings. Keep them in a convenient location and make sure everyone in the  
household is aware of them.  
Location  
• Do not place the unit where it will be exposed to excessive heat (e.g., radiators, heat registers, stoves), direct sunlight,  
or a dusty environment (e.g., woodworking shop.)  
• Do not place the unit where it will be exposed to flammable liquids and/or fumes.  
• Do not place the unit in a small confined space (e.g., closet or cabinet, under a bed or sofa) where ventilation is restrict-  
ed. Both ends of the PLAYBAR should be at least 1 ft. (30cm) from a wall or other obstruction.  
• Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point  
where it exits the product. The mains cord should be readily available to disconnect the power.  
• The product should not be used near water—avoid close proximity to a bathtub, kitchen sink, laundry tub, wet base-  
ment, swimming pool, etc.  
• If the unit is being wall-mounted, use the PLAYBAR Wall Mount Kit (purchased separately) and follow the instructions  
carefully. Improper or inadequate installation could cause your device to fall, resulting in personal injury.  
Proper Ventilation  
• Leave one inch of open space around the sides and above the unit to ensure proper ventilation.  
• Ventilation should not be impeded by covering the ventilation openings with items such as tablecloths, curtains, or pa-  
pers.  
• Do not let foreign objects into the unit. If a foreign object should get into the unit, unplug the unit and contact Sonos  
for servicing guidance.  
Usage  
• Do not operate or handle the product with wet hands.  
• Do not place any object on top of the product (e.g. vase, coffee cup, potted plant, books, magazines, etc.)  
• Only use attachment/accessories specified by Sonos.  
• Unplug the power cord during lightning storms or when unused for long periods of time.  
• Never disassemble or modify the product in any way.  
• If the PLAYBAR is wall-mounted, never hang from the PLAYBAR or the wall mount bracket.  
• If the PLAYBAR is wall-mounted, perform safety checks on a regular basis to ensure screws remain tightened securely.  
Cleaning & Maintenance  
• Keep the PLAYBAR fabric free from dust, pet hair, and other fine particles.  
• To clean the fabric, use a vacuum with a hose or non-moving bristle attachment. Do not vacuum with a rotating bristle  
attachment.  
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30  
Product Guide  
• A lint brush can be used to smooth out visible lines in the fabric. Do not clean fabric with a lint roller.  
• Clean non-fabric portions of the PLAYBAR only with a dry, soft cloth. Household cleaners or solvents may damage the  
finish on your Sonos components.  
• Do not use chemical solvents (e.g. alcohol, benzene, paint thinner) or other flammable cleaning liquids.  
• Refer all servicing to Sonos qualified service personnel. Servicing is required when the unit or the power cord has been  
damaged in any way, if liquid or other foreign matter has fallen into the ventilation openings, or the unit has been ex-  
posed to rain or moisture.  
Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or  
moisture.  
Reference Links  
If you need assistance with your television or one of the devices connected to your TV, you will find several user guides  
If you can’t find what you are looking for, try one of the cable service provider links below to access additional help.  
AT&T  
BRIGHT HOUSE NETWORKS  
BT VISION  
CABLEVISION (OPTIMUM)  
CABLENET  
CHARTER  
COMCAST  
COX  
CYFROWY POLSAT  
DIRECT TV  
DISH NETWORK  
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31  
SONOS PLAYBAR  
KABEL DEUTSCHLAND  
RCN  
SKY DIGITAL  
TIME WARNER CABLE  
VERIZON  
VIRGIN MEDIA  
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