Sonos MP3 Player Digital Music System User Manual

Sonos® Digital Music System  
User Guide  
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Chapter 1 Overview  
Chapter 2 System Setup  
Equalization (Sound Settings). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16  
Turning Off Music System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16  
Using Line-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17  
Using Line-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19  
Connecting a music source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19  
Changing the line-in encoding setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22  
ZonePlayer Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23  
ZonePlayer 100 Rear Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25  
ZonePlayer 80 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27  
ZoneBridge Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29  
ZoneBridge Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30  
Contents  
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ii  
Showing/hiding the Music Services tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25  
Your music service password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-26  
Removing a music service trial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27  
Audible.com® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27  
Napster® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31  
Using the Desktop Controller for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31  
Using the Desktop Controller for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-35  
Using the Sonos Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38  
Pandora®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-41  
Using the Desktop Controller for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-42  
Using the Desktop Controller for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-47  
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Using the Desktop Controller for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62  
Internet Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-83  
Firewall Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9  
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6  
Additional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8  
Uninstalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9  
Firewall Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9  
Enabling Windows File Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11  
Chapter 7 The Sonos® Controller  
Connecting the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1  
Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2  
Using the Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4  
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4  
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iv  
Volume control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6  
Appendix A Tips and Troubleshooting  
Appendix B Sonos Device Specifications  
Sonos ZonePlayer 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1  
Sonos ZonePlayer 80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3  
Sonos Controller CR100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5  
Sonos ZoneBridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6  
Sonos Loudspeaker SP100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8  
Appendix C Sonos Setup Using Controller  
System Setup Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1  
Setup with a NAS Device (no router) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3  
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v
Regulation Information  
Europe  
This product complies with the requirements of the R&TTE Directive (1999/5/ED). A copy of the full  
Declaration of Conformance may be obtained at http://eu.sonos.com.  
Attention In France, operation is limited to indoor use within the band 2.454-2.4835 GHz.  
(Attention. En France, l’utilisation en intérieur est limitée à la bande de fréquences 2,454-2,4835 GHz.)  
USA  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to  
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is con-  
nected.  
Consult the dealer or an experienced audio technician for help. Modifications not expressly ap-  
proved by the manufacturer may void the user's authority to operate the equipment under FCC  
rules.  
Canada  
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.  
Industry Canada  
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not  
from Health Canada’s Web site www.hc-sc.gc.ca/rpb.  
RF Exposure Requirements  
To comply with FCC and EU exposure essential requirements, a minimum separation distance of 20cm (8  
inches) is required between the equipment and the body of the user or nearby persons.  
Recycling Information  
This symbol on the product or on its packaging indicates that this product shall not be treated as household  
waste. Instead please deliver it to the applicable collection point for the recycling of electrical and electronic  
equipment. By recycling this product correctly, you will help conserve natural resources and prevent  
potential negative environmental consequences. For more detailed information about recycling of this  
product, please contact your local city office, your household waste disposal service or the shop where you  
purchased the product.  
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vi  
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Overview  
Your Computer Requirements  
Note: Your network must have a high-speed Internet connection, as the Sonos®  
Digital Music System is designed to provide you with online software updates. Your  
Sonos system must be registered to receive these updates so be sure to register  
during the setup process. At no time is your e-mail address provided to other  
companies.  
To play the digital music files stored on your computer, your computer network must  
meet the following requirements:  
Network Requirements  
DSL/cable modem, or LAN-based, high-speed Internet connection.  
If you currently have a cable or DSL modem connected directly to your comput-  
er, you should install a router between your modem and your computer to  
enhance your computer’s security, and to share the Internet connection with  
your Sonos Digital Music System and other devices. If you do not have a router,  
you should purchase and install one before proceeding.  
System requirements  
500 MHz processor or better  
128 MB RAM minimum/256 MB RAM recommended  
Network hardware as described above  
Compatible operating systems  
Windows Vista™  
Windows® XP, including Windows XP® Media Center  
Macintosh® OS X  
Chapter 1  
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1-2  
Sonos Digital Music System User Guide  
Compatible playlist formats  
iTunes®  
Rhapsody®  
Musicmatch™  
Windows Media® Player  
WinAmp®  
Compatible music file formats  
Compressed MP3  
WMA (including Windows Media purchased songs)  
AAC (MPEG4)  
Ogg Vorbis  
Audible .AA files (format 4)  
Apple Lossless  
Flac (lossless)  
Uncompressed WAV and AIFF files.  
Apple FairPlay and WMA Lossless formats are not currently supported.  
Compatible streaming formats  
MP3  
WMA (HTTP)  
Please visit our Web site at http://faq.sonos.com/specs for the latest system  
requirements and compatible audio formats.  
Technical Support  
For help with troubleshooting and support issues, visit our Support Web site. If you  
cannot solve the problem there, contact us by telephone.  
Telephone: Visit our Web site at www.sonos.com/support/phone support to  
find the correct telephone number for your country.  
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Chapter 1: Overview  
1-3  
Additional Information  
For the latest product documentation, go to  
For answers to common or uncommon questions, go to http://faq.sonos.com.  
For the latest system requirements or compatible audio formats, go to http://  
For the latest Sonos Digital Music System product news, go to http://  
System Registration  
Registering your music system allows you to receive technical support, Sonos  
software upgrades, as well as several free music service trials. At no time is any of  
your information provided to other companies.  
To register using Desktop Controller software  
1. Select Sonos System Registration from the Help menu (Windows) or the  
Sonos menu (Macintosh).  
To register using Sonos Controller  
1. From the Music menu, click System Settings.  
2. Click Advanced Settings>System Registration.  
Language Preference  
Using Desktop Controller for Windows  
1. From the File menu, select Preferences.  
2. Select the General tab.  
3. Select your language preference from the Desktop Controller Language field.  
Using Desktop Controller for Macintosh  
The Desktop Controller will try to use the language you have selected in your OS X  
operating system (System Preferences).  
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1-4  
Sonos Digital Music System User Guide  
Using Sonos Controller  
1. From the Music menu, select System Settings>Controller Settings>Advanced  
Settings>Language.  
2. Select your language preference, and then press OK.  
Windows Shortcut Keys  
FUNCTION  
Help  
KEY SEQUENCE  
F1  
Album Art  
Equalizer  
Unmute All Zones  
Mute All Zones  
Mute Zone  
Volume Down  
Volume Up  
Next  
F4  
F5  
F6  
F7  
F8  
F9  
F10  
CTRL + F  
CTRL + P  
CTRL + N  
CTRL + Shift + N  
CTRL + B  
CTRL + Q  
CTRL + H  
CTRL + T  
Play/Pause  
Play Now  
Play Next  
Previous  
Add to Queue  
Shuffle  
Repeat  
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Chapter 1: Overview  
1-5  
Macintosh Shortcut Keys  
FUNCTION  
Add to Queue  
Album Art  
Clock and Alarms  
Drop Zone  
Equalizer  
KEY SEQUENCE  
Option + Command + A  
Command + —  
Shift + Command + C  
Shift + Command + D  
Command + =  
Help  
Command + ?  
Hide Music Library  
Library  
Command + L  
Command + 1  
Line-In  
Command + 5  
Link Zone  
Shift + Command + L  
Command + 2  
Music Services  
Mute All Zones  
Mute Zone  
Next  
Option + Shift + Command + Down Arrow  
Option + Command + Down Arrow  
Command + Right Arrow  
Shift + Command + Down Arrow  
space  
Next Zone  
Play/Pause  
Play Now  
Option + Command + P  
Option + Command + N  
Command + ,  
Play Next  
Preferences  
Previous  
Command + Left Arrow  
Shift + Command + Up Arrow  
Previous Zone  
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1-6  
Radio  
Sonos Digital Music System User Guide  
Command + 4  
Repeat  
Option + Command + R  
Shift + Command + U  
Shift + Command + M  
Shift + Command + Z  
Option + Command + S  
Shift + Command + S  
Command + 3  
Schedule Music Index Updates  
Set Up Music Library  
Set Up Zones  
Shuffle  
Sleep Timer  
Sonos Playlists  
Unmute All Zones  
Update Music Index Now  
Volume Down  
Option + Shift + Command + Up Arrow  
Shift + Command + I  
Command + Down Arrow  
Command + Up Arrow  
Volume Up  
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System Setup  
Already have Sonos?  
If you are adding a Sonos component to an existing Sonos music system, see "Adding  
To An Existing Sonos System" on page 2-10.  
New to Sonos?  
Unpack your Sonos components, and then simply follow the setup instructions in  
sequential order to ensure that you set up your Sonos® Digital Music System correctly.  
See "Your Computer Requirements" on page 1-1 to make sure your home network is  
ready for Sonos, and then turn to "Setting Up a New Sonos System" on page 2-2 for  
installation instructions.  
Chapter 2  
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Chapter 2: System Setup  
2-2  
Setting Up a New Sonos System  
Follow the step-by-step instructions to ensure that you set up your Sonos® Digital  
Music System correctly. These steps are fully explained in the pages that follow.  
If you experience any difficulty during the setup process, see "Tips and Trouble-  
shooting" on page A-1for additional help.  
The first ZonePlayer or ZoneBridge you set up should connect to your home net-  
work using a standard Ethernet cable (supplied).  
1. Connect a Sonos component to your broadband router (with supplied Ethernet  
cable).  
2. Place the ZonePlayers in the rooms where you want to play music, and connect  
the appropriate cables.  
Install the software and follow the prompts to add the Sonos components, and set up  
access to your music files.  
Note: When prompted, be sure to allow the system to check for updates as this will  
ensure that you set up your music system using the latest software release.  
Also, your music system must be registered in order to receive software updates and  
music service trials, so please be sure to register during the setup process. We do not  
share your email address with other companies.  
3. Add the handheld Sonos Controller to your music system.  
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Chapter 2: System Setup  
2-3  
Step 1: Connect a Sonos component to your home network  
Connect the Ethernet cable from an open port on your broadband router to any of the  
Ethernet switch connectors on the back of a ZonePlayer or ZoneBridge.  
Note: You can connect a ZoneBridge, a ZonePlayer 80, or a ZonePlayer 100 to your  
router. If you are going to use speakers in this music zone, you can connect a  
ZonePlayer 100 to your router. If you want to connect to an external amplifier, or to  
your computer’s powered speakers, you can connect a ZonePlayer 80 to your router.  
If you do not wish to play music here, you can connect a ZoneBridge.  
If your modem is currently plugged into the only network interface connector  
on your computer, you should install a standard router before continuing. If you  
don’t have a router, go to http://faq.sonos.com/norouter for instructions.  
Or,  
If you have structured (built-in) wiring that connects to a router located else-  
where in your home, you can connect the Ethernet cable from a live wall plate  
into one of the Ethernet switch connectors on the back of your ZonePlayer.  
Setup illustrations (into router)  
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Chapter 2: System Setup  
2-4  
Setup illustrations (no open router port)  
If you don’t have an open port on your router, you can disconnect your computer from  
the router and connect it to the ZonePlayer or ZoneBridge instead. Then you can  
connect the Sonos component into the router port the computer was previously  
plugged into.  
Note: To maintain your computer’s security, do not connect the Sonos component  
directly to your cable/DSL modem.  
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Chapter 2: System Setup  
2-5  
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Chapter 2: System Setup  
2-6  
Step 2: Place the ZonePlayers in the rooms of your choice  
Place the ZonePlayers in the rooms of your choice. If you are setting up a ZonePlayer  
100, attach the speakers. If you are setting up a ZonePlayer 80, connect it to an external  
amplifier.  
If you are connecting a ZonePlayer 100  
Your speaker’s power rating should be at least 75W for 8 Ohm speakers, and at least  
150W for 4 Ohm speakers. Do not connect speakers rated at less than 4 Ohms.  
Note: Connect the red (+) and black (-) terminals from each speaker to the  
corresponding terminals on the ZonePlayer. Mismatching of polarities will result in  
weak central sound, and a distorted sense of sound direction.  
1. When making connections, ensure that none of the strands of your speaker wire  
come in contact with an adjoining terminal on the rear panel.  
2. Use your thumb or finger to firmly push the spring-  
loaded speaker connector post inward to reveal the  
connection hole.  
3. Insert the stripped end of the speaker wire into the  
hole, then release. The stripped portion should be caught  
firmly in the connector post.  
4. Repeat to install the other speaker wires.  
5. Attach the power cord and plug into a wall outlet.  
The Mute button indicator and the ZonePlayer Status indicator will begin to flash.  
(If this ZonePlayer was previously connected to another Sonos Digital Music System,  
the ZonePlayer Status indicator may light solid white instead.)  
If you are connecting a ZonePlayer 80  
Note: If you are replacing the wired ZonePlayer in an existing Sonos Digital Music  
System with a ZonePlayer 80, first add the new ZonePlayer 80 to your music system.  
You can then unplug the wired ZonePlayer, replace it with the ZonePlayer 80, and  
move the original ZonePlayer to a new location.  
1. Attach the power cord and plug in the ZonePlayer 80.  
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Chapter 2: System Setup  
2-7  
The Mute button indicator and the ZonePlayer Status indicator will begin to flash.  
(If this ZonePlayer was previously connected to another Sonos Digital Music System,  
the ZonePlayer Status indicator may light solid white instead.)  
2. Connect your ZonePlayer 80 to an external amplifier by choosing one of the  
following options:  
Connect to a home theater or amplifier  
If you have digital inputs on your home theater or amplifier, you can use either a  
TOSLINK optical audio cable or a digital coaxial cable to connect the ZonePlayer  
80’s digital output to the digital input on the receiver.  
If you have analog inputs on your home theater or amplifier, use a standard RCA  
audio cable to connect a ZonePlayer’s analog audio output to the audio inputs  
on the receiver.  
Select the proper input channel on the receiver.  
After you finish setting up your Sonos system, go to "Using Line-out" on page 2-  
17 to adjust the volume settings.  
Connect to a computer or powered speakers  
You will need a stereo mini to RCA Y-adapter audio cable (one 1/8-inch stereo  
miniplug to dual RCA male connectors) to connect the ZonePlayer’s analog au-  
dio output to the computer’s audio input.  
You may need a Y-adapter audio cable (one1/8-inch stereo miniplug to dual  
RCA male connectors) to connect the speakers to the audio outputs on the  
ZonePlayer. If your speakers have a male 1/8-inch stereo plug, you will need to  
attach a female-to-female coupler between the speaker plug and the Y-adapter  
audio cable.  
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Chapter 2: System Setup  
2-8  
Step 3: Install software  
If your operating system is Macintosh® OS X, Windows Vista™ or Windows® XP, simply  
insert the Sonos System Setup CD-ROM and follow the on-screen instructions to install  
the software, configure your music system, and set up access to your music files.  
Note: Please select Yes when the CD-ROM displays a prompt to check for updates,  
as this will ensure that you set up your music system using the latest software release.  
If you have a different operating system, you can set up your music system using  
the Sonos Controller instead. See "System Setup Using the Controller" on page  
C-1. You can also go to http://faq.sonos.com/nodcr for setup assistance.  
If you only have a NAS device without a router, see "Setup with a NAS Device (no  
router)" on page C-3.  
For use with:  
Windows XP, including Windows XP Media Center  
Windows Vista  
Mac OS X  
Note: Firewall software such as Norton Internet Security™, McAfee® Personal  
Firewall, Windows Firewall, or Mac OS X built-in firewall, can block the operation of  
your Sonos Desktop Controller software. During installation, you may see prompts  
from your firewall software indicating that the Sonos application is attempting to  
perform certain operations. You should always allow full access to the Sonos  
Desktop Controller. You may also need to change the settings of your firewall  
software to ensure that Windows file sharing is not blocked. Please go to our Web  
site at http://faq.sonos.com/firewall for detailed instructions.  
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Chapter 2: System Setup  
2-9  
Step 4: Add the Sonos Controller  
Plug your Sonos Controller into the power adapter and follow the prompts on the  
Controller’s screen to add it to your music system. You can use the Controller while it is  
charging.  
For additional information about your Controller, see "The Sonos® Controller" on page  
7-1.  
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Chapter 2: System Setup  
2-10  
Adding To An Existing Sonos System  
When and why should I use a wireless connection?  
The Sonos Digital Music system uses a built-in wireless connection to communicate  
between Sonos components. You can place ZonePlayers anywhere without physically  
connecting them to your computer network, as long as they are within transmitting  
range (up to 100 ft. depending upon your home’s layout). This means that you do not  
need to go to the effort of installing cables, and you can relocate your ZonePlayer(s)  
easily.  
Note: Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless  
devices can interfere with or block the wireless network signals from your Sonos  
Digital Music System. Once you locate your ZonePlayer, if you are experiencing  
difficulty, it is advisable to relocate the ZonePlayer, change the wireless channel your  
music system is operating on (see "Selecting a different wireless channel" on page 5-  
8), or make a wired connection (Ethernet cable) either from your router to the  
ZonePlayer, or from one ZonePlayer to another. If you are having trouble placing  
your units within wireless range of each other, you can go to our Web site at http://  
faq.sonos.com/range for more information.  
Use wireless connections when:  
You do not want to install network cables  
You may want to move the ZonePlayer  
There is enough signal strength for the ZonePlayer to transmit and receive data  
reliably  
Add a ZoneBridge  
If you are adding a ZoneBridge to an existing Sonos system, please follow the steps  
below. If you are setting up a new Sonos Digital Music System, please turn to "Setting  
Up a New Sonos System" on page 2-2 instead.  
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Chapter 2: System Setup  
2-11  
Use a Sonos ZoneBridge to replace the ZonePlayer that is currently wired to your home  
network, or place a ZoneBridge in any location to extend the wireless range of your  
Sonos Digital Music System.  
Note: If you are replacing the wired ZonePlayer in your music system with a Sonos  
ZoneBridge, first add the new ZoneBridge to your music system (steps below). You  
can then unplug the wired ZonePlayer, replace it with the Sonos ZoneBridge, and  
move the original ZonePlayer to a new location.  
1. Attach the power adapter and plug in the ZoneBridge. Be sure it is the proper  
power adapter for your country.  
Use the Desktop Controller software to check for software updates by selecting  
Help>Check for Updates.  
Use the Sonos Controller to check for software updates by selecting System  
Settings>Online Updates from the Music menu.  
2. If you are making a wired connection, connect a standard Ethernet cable. If you  
are making a wireless connection, skip this step and continue.  
3. Choose one of the following options:  
UsetheDesktop Controller software to add the ZoneBridge to your music system  
by selecting Add a ZonePlayer or ZoneBridge from the Zones menu.  
Use the Sonos Controller to add the ZoneBridge to your music system by select-  
ing System Settings>Add a ZonePlayer or ZoneBridge from the Music  
menu.  
During the setup process, you will be prompted to press  
and release the Connect button on top of the  
ZoneBridge. The indicator lights will flash green and  
white while the ZoneBridge is connecting.  
Now that you’ve added the ZoneBridge to your music system—  
If you are replacing the ZonePlayer that is currently attached to your router, you  
can unplug the wired ZonePlayer, replace it with the Sonos ZoneBridge, and  
move the original ZonePlayer to a new location.  
If you are using the ZoneBridge elsewhere in your house to extend your wireless  
network, you can now move any of your existing ZonePlayers to other locations  
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Chapter 2: System Setup  
2-12  
if desired.  
A Sonos ZoneBridge will not display in your Zones menu after it is set up. If you wish  
to change the settings for this device, you can choose one of the following options:  
Using the Desktop Controller software, select Zones>ZoneBridge Settings.  
Highlight the ZoneBridge, and then click Settings.  
UsingtheSonos Controller, select System Settings>ZoneBridge Settings from  
the Music menu.  
Add a ZonePlayer  
If your house has structured (built-in) wiring, you can make a ‘wired’ connection to the  
new Sonos component. Otherwise, you can connect wirelessly.  
air flow and cause your ZonePlayer to overheat.  
2. If you are making a wired connection, connect a standard Ethernet cable from  
either your router, another ZonePlayer, or a ‘live’ network wall plate to any of the  
Ethernet switch connections on the back of the new ZonePlayer. If you are making  
a wireless connection skip this step and proceed to step 3.  
3. Choose one of the following options:  
If you are adding an amplified ZonePlayer, attach desired speakers (see "If you  
are connecting a ZonePlayer 100" on page 2-6).  
If you are adding a ZonePlayer 80, connect an external amplifier (see "If you are  
connecting a ZonePlayer 80" on page 2-6).  
4. Choose one of the following options:  
Using the Desktop Controller software, select Add a ZonePlayer or  
ZoneBridge from the Zones menu.  
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Chapter 2: System Setup  
2-13  
Or,  
Using a Sonos Controller, select System Settings>Add a ZonePlayer or Zone-  
Bridge from the Music menu.  
During the setup process, you will be asked to press and  
release the Mute andVolume Up buttonssimultaneously  
on the ZonePlayer you are adding.  
You may release the buttons as soon as the Mute indicator  
(green)andthe ZonePlayerStatusIndicator (white)start  
to blink alternately (this takes approximately 1  
second.)  
When the ZonePlayer has been successfully added to your  
music system, the Mute indicator will go out and the  
ZonePlayer Status indicator will change to solid white.  
Add a Controller  
You should charge your new Sonos Controller when you remove it from the packaging.  
Plug it into the power adapter, and then follow the Controller’s on-screen prompts to  
add it to your music system (you can use the Controller while it is charging.)  
For additional information about your handheld Controller, see "The Sonos®  
Controller" on page 7-1.  
Renaming a ZonePlayer or ZoneBridge  
If you name a ZonePlayer incorrectly, or if you move your ZonePlayer to another room,  
you can rename it to suit your preference.  
To rename using Desktop Controller software  
1. From the Zones menu, select ZonePlayer Settings. If you want to change a  
ZoneBridge instead, select ZoneBridge Settings.  
2. Select the zone you wish to change, and click Settings. From the Zone Name tab,  
select a name from the list, or type a new name for this ZonePlayer in the Zone  
Name field, and then click OK.  
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Chapter 2: System Setup  
2-14  
To rename using Sonos Controller  
1. From the Music menu, select System Settings>ZonePlayer Settings and press  
OK. If you wish to change the name of a ZoneBridge, select ZoneBridge Settings  
instead.  
2. Use the scroll wheel to highlight the zone you wish to change, and press OK.  
3. Select ZonePlayer Name, and press OK.  
4. Choose one of the following options:  
Use the scroll wheel to select a new name from the list, and then press OK.  
Or,  
Type a different name by selecting Enter New.  
Use the scroll wheel to select each letter, pressing OK after each entry.  
Press Accept to accept the new name, or press Cancel to leave the screen  
without making a change.  
Turning Off White Status Indicator  
If you have a ZonePlayer located in a bedroom, you may want to turn off the Status  
Indicator Light located on the front of the ZonePlayer. When the ZonePlayer is in  
normal operation, the white light will not display. However, if the ZonePlayer status  
indicator begins to flash amber, see "ZonePlayer Status Indicator Explanations" on  
page A-10for additional information.  
ZonePlayer Status Indicator  
Light; white when in normal  
operation  
To turn off using Desktop Controller software  
1. From the Zones menu, click ZonePlayer Settings. If you wish to turn off a  
ZoneBridge status indicator light, select ZoneBridge Settings instead.  
2. Highlight the ZonePlayer/ZoneBridge you wish to adjust, and click Settings.  
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Chapter 2: System Setup  
2-15  
3. From the Status Indicator Light tab, select On or Off and click OK.  
To turn off using Sonos Controller  
1. From the Music menu, select System Settings>ZonePlayer Settings, and press  
OK. If you wish to turn off a ZoneBridge status indicator light, select ZoneBridge  
Settings instead.  
2. Use the scroll wheel to highlight the zone you wish to affect, and press OK.  
3. Select White Status Indicator Light, and press OK.  
4. Select On to turn the light on during normal operation, or Off to turn the light off  
during normal operation, and press OK.  
Changing a ZonePlayers Operating Mode  
If desired, you can use a ZonePlayer simply to extend the wireless range of your Sonos  
Digital Music System and not to play music, by placing the ZonePlayer into Sonos  
Extender mode. A ZonePlayer operating in Sonos Extender mode is sometimes referred  
to as a hidden ZonePlayer, and will not appear in your Zones menu.  
The ZonePlayer must already be part of your Sonos Digital Music System in order to  
change its mode of operation.  
(You may wish to purchase a ZoneBridge to extend your Sonos system’s wireless range  
instead.)  
To change using Desktop Controller software  
1. From the Zones menu, select ZonePlayer Settings.  
2. Highlight the ZonePlayer you want to change, and click Settings.  
3. Select the Advanced tab.  
4. Select either Normal Mode or Sonos Extender Mode, and click OK.  
To change using Sonos Controller  
1. From the Music menu, select System Settings>ZonePlayer Settings.  
2. Select the ZonePlayer you want to change, and click OK.  
3. Select ZonePlayer Mode, and click OK.  
4. Select either Normal or Sonos Extender mode, and click OK.  
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Chapter 2: System Setup  
2-16  
When a ZonePlayer is in Sonos Extender mode, it does not display in your Zones menu.  
When you change it back to normal operation using the ZonePlayer Settings screen,  
it will appear as an unnamed zone and you can rename it at that time.  
Equalization (Sound Settings)  
You can change the sound settings (treble, bass, loudness, or balance) for each  
individual ZonePlayer.  
Using the Desktop Controller software  
Highlight a zone in the Zones pane, and then click the Equalizer button to change the  
sound settings (treble, bass, loudness, balance or volume) for an individual ZonePlayer.  
(You can also select Equalizer from the Play menu.)  
Tochangethevolumeforazone group, use the group volume control on the left.  
If you have two or more zones in a group, use the Equalizer window to adjust  
the volume for each zone individually.  
Using the Sonos Controller  
1. From the Music menu, select System Settings>ZonePlayer Settings, and press  
OK.  
2. Use the scroll wheel to select a zone, and press OK.  
3. Select Music Equalization, and press OK.  
4. Select a setting, and then use the scroll wheel to make adjustments to the control  
slide that appears on the screen, and then press OK.  
5. To change the settings for a ZonePlayer back to their original default values, select  
Reset All.  
Turning Off Music System  
Your Sonos Digital Music System is designed to be always on; the system uses minimal  
electricity whenever it is not playing music. To stop streaming music in all zones, you  
can use the Pause All feature.  
Using the Sonos Controller, select Pause All from the Zone menu.  
Using the Desktop Controller software, select Pause All from the Play menu.  
Your ZonePlayers will remain off until you click Play to restart each zone or zone group.  
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Chapter 2: System Setup  
2-17  
Using Line-out  
You can easily connect your home theater, stereo, or powered speakers to a  
ZonePlayer. Depending on your ZonePlayer model, you can use analog or digital audio  
outputs to connect to an external amplifier. The ZonePlayer 80 model has both digital  
and analog outputs, while the ZonePlayer 100 model has analog outputs.  
For additional information on connecting audio devices, you can go to our Web site at  
To connect to a home theater  
1. Choose one of the following options:  
If you have digital inputs on your home theater receiver and your ZonePlayer  
supports digital audio output, you can use either a TOSLINK™ optical audio ca-  
ble or a digital coaxial cable to connect the ZonePlayer's digital output to the  
digital input on your home theater receiver.  
If you have analog inputs on your receiver, use a standard RCA audio cable to  
connect a ZonePlayer's analog audio output to the audio inputs on your home  
theater receiver.  
2. Select the proper input channel on your home theater system.  
3. If you are setting up a new ZonePlayer, plug in your ZonePlayer, and then choose  
one of the following options:  
Use the Desktop Controller software to add the ZonePlayer to your Sonos Dig-  
ital Music System by selecting Zones>Set Up Zones>Add.  
Use the Sonos Controller to add the ZonePlayer to your Sonos Digital Music  
System by selecting System Settings>Add a ZonePlayer from the Music  
menu.  
To control the volume from home theater  
Set the line-out level on this ZonePlayer to Fixed by selecting one of the following  
options:  
Using the Desktop Controller software, select Set Up Zones from the Zones  
menu. Select the ZonePlayer attached to your home theater, and then click Set-  
tings. Click the Line-Out tab, and choose Fixed.  
Using the Sonos Controller, from the Music menu, select System Settings. Se-  
lect ZonePlayer Settings, and use the scroll wheel to highlight the ZonePlayer  
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Chapter 2: System Setup  
2-18  
attached to your home theater. Select Line-Out Level, and choose Fixed.  
Note: When you change the line-out level to Fixed on your ZonePlayer, you will not  
be able to adjust the volume or the equalization settings using your Sonos  
Controller.  
To control the volume from Sonos system  
1. Adjust your home theater or other audio device's volume to typical listening  
volume.  
2. Set the line-out level on this ZonePlayer to Variable by selecting one of the  
following options:  
Using the Desktop Controller software, select Set Up Zones from the Zones  
menu. Select the ZonePlayer attached to your home theater, and then click Set-  
tings. Click the Line-Out tab, and choose Variable.  
Using the Sonos Controller, from the Music menu, select System Settings. Se-  
lect ZonePlayer Settings, and use the scroll wheel to highlight the ZonePlayer  
attached to your home theater. Select Line-Out Level, and choose Variable.  
3. Use the Controller to adjust the volume on your Sonos system so you can hear  
music. This may be at the high end of the volume scale.  
4. If desired, you can readjust the volume on your home theater system so that the  
volume range for the Controller falls within your typical listening range.  
To connect to a computer or powered speakers  
If you are connecting to your computer: You will need a stereo mini-to-RCA Y  
adapter audio cable (one 1/8-inch stereo mini-plug to dual RCA male connec-  
tors) to connect the ZonePlayer’s analog audio output to the computer’s audio  
input.  
If you are connecting to powered speakers: You may need a Y adapter audio  
cable (one 1/8-inch stereo mini-plug to dual RCA male connectors) to connect  
the computer’s speakers to the audio outputs on the ZonePlayer. If your speak-  
ers have a male 1/8-inch stereo plug, you can attach a female-to-female coupler  
between the speaker plug and the Y adapter audio cable, or you can use a Y-  
adapter audio cable (one 1/8-inch Female connector to dual RCA male connec-  
tors).  
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Chapter 2: System Setup  
2-19  
Using Line-in  
You can play music from an external line-in source such as a CD player, portable music  
player, or television that is connected to your Sonos Digital Music System. This audio  
can be streamed to any ZonePlayer(s) in your house. So, connect your CD player to the  
Sonos Digital Music System and listen to the CDs you haven’t had a chance to rip to  
your music library, or connect to your TV and listen to the football game on the patio  
while cooking on the grill.  
Note: You can listen to music from the external device in any zone, and use the  
Sonos Digital Music System to control the volume settings. However you must  
control the playback (forward, pause, etc.) from the line-in source. If you have  
Compressed encoding selected, you will notice a delay before the music starts to  
play.  
Connecting a music source  
Use a standard RCA cable to plug the external source into the analog Audio In  
connections on the back of your ZonePlayer. The source device will automatical-  
ly be detected.  
To connect a portable player to the ZonePlayer, you will need a 1/8 inch mini-ste-  
reo to RCA audio cable. Plug the mini-stereo end into the portable device and  
the RCA end into the Audio In connection on the ZonePlayer.  
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Chapter 2: System Setup  
2-20  
Setup illustrations  
To connect using Desktop Controller software  
1. From the Music Library pane, click the Line-In tab. (Depending upon your screen  
resolution, you may need to click >> to select the Line-In tab.)  
2. To play music from this source, select the audio component, and click Play Now.  
3. To change the settings for this source, highlight the audio component, and click  
Set Up to display the ZonePlayer Settings screen.  
(You can also display this screen by selecting Set Up Zones>Settings from the  
Zones menu. Highlight the ZonePlayer your line-in source is connected to, and  
click Settings.)  
4. From the Line-In tab, select an audio component type from the Source Icon Type  
list.  
5. Type the name you want to use for this source (for example, CD Player or MP3  
Player).  
6. Select the line-in level appropriate for this device, and then click OK.  
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Chapter 2: System Setup  
2-21  
The default (typical) line-in level for the selected device type is displayed. You  
can increase or decrease the level, but if the level is set too high, you may expe-  
rience clipping at higher volume levels.  
To connect using Sonos Controller  
From the Music menu, select Line-In Sources and press OK.  
To play music from this source, highlight it and press OK.  
To change the name of the component, highlight it and select Edit Name.  
Choose a new name from the list, and press OK.  
To change the line-in level for this component, highlight it and select Edit Line  
Level. Choose the line-in level appropriate for this device, and click OK.  
A default (typical) line-in level is automatically assigned when you select a source  
name. If the volume sounds too low, you can select a higher line level for this  
device. You may experience clipping at higher volume levels if you set the level  
too high.  
To change the line-in encoding for these components, see "Line-In encoding" on  
page 7-16.  
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Chapter 2: System Setup  
2-22  
Changing the line-in encoding setting  
The audio from line-in sources can be encoded to produce compressed or  
uncompressed audio. We recommend the following usage guidelines:  
Use Uncompressed if:  
You want optimal performance with home theaters.  
You want to produce the highest quality sound for your multi-zone Sonos sys-  
tem (this selection requires more network bandwidth than compressed audio.)  
Use Compressed if:  
You are connecting more than 4 zones wirelessly.  
Using the Desktop Controller software  
1. From the File menu (Windows) or Sonos (Macintosh) menu, select Preferences.  
2. Click the Advanced tab.  
3. Select Compressed or Uncompressed from the Line-In Encoding list, and click  
OK.  
Using the Sonos Controller  
1. From the Music menu, select System Settings.  
2. Select Advanced Settings>Line-In Encoding.  
3. Use the scroll wheel to select Uncompressed or Compressed encoding, and  
press OK.  
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Chapter 2: System Setup  
2-23  
ZonePlayer Front  
Mute button  
ZonePlayer  
status  
indicator  
Volume up (+)  
Volume down (-)  
On/Off  
Your Sonos Digital Music System is designed to be  
always on; the system uses minimal electricity when not  
playing music. To stop streaming music in all zones, use  
the Pause All feature.  
Using the Sonos Controller,  
select Pause All from the  
Zone menu.  
Using the Desktop Controller  
software, select Pause All  
from the Play menu.  
ZonePlayer status indicator  
Indicates the current status of the ZonePlayer. When the  
ZonePlayer is in normal operation, you can turn the  
white status indicator light on and off.  
Flashes white when powering  
up or connecting to your  
Sonos Digital Music System.  
Solid white when powered up  
and connected to your Sonos  
Digital Music System (normal  
operation).  
Go to "ZonePlayer Status Indicator Explanations" on  
page A-10for additional status indicators.  
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Chapter 2: System Setup  
To mute/unmute this ZonePlayer: Press the Mute  
2-24  
Mute button  
button to mute or unmute this ZonePlayer.  
Lights solid green when sound  
is muted.  
Flashes green rapidly when  
household mute or unmute is  
about to take place.  
To mute/unmute all ZonePlayers: Press and hold the  
Mute button for 3 seconds to mute all ZonePlayers in  
your household. Press and hold for 3 seconds to unmute  
all ZonePlayers.  
Flashes green slowly when  
ZonePlayer is connecting to  
your music system.  
Volume Up (+)  
Adjusts the volume up and down.  
Volume Down (-)  
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Chapter 2: System Setup  
2-25  
ZonePlayer 100 Rear Panel Connectors  
Right speaker  
terminals  
Left speaker  
terminals  
Ethernet  
switch  
connectors  
Voltage select  
115V/230V  
AC power(Mains)  
input  
Subwoofer output  
Analog audio out  
Analog audio in  
Ethernet switch connectors (4)  
Use Category 5 Ethernet cable to connect to a router,  
computer, or additional network device such as a  
network-attached storage (NAS) device.  
LED indicators:  
Green (link connection)  
Flashing Yellow (network activity)  
Right speaker terminals  
Left speaker terminals  
Voltage select  
Use high-quality speaker wire to connect the right  
speaker to the ZonePlayer.  
Use high-quality speaker wire to connect the left  
speaker to the ZonePlayer.  
AC 115/230 V  
Select the voltage setting that is appropriate for your  
country.  
AC power (mains) input  
Use the supplied power cord to connect to power outlet.  
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Chapter 2: System Setup  
Use a standard RCA audio cable to connect the  
2-26  
Analog audio out  
(fixed/variable)  
ZonePlayer’s analog audio outputs to the audio inputs  
on a separate audio component, such as an amplifier or  
your home theater receiver.  
Analog audio in  
Use a standard RCA audio cable to connect the audio  
outputs from a separate audio component such as a CD  
player, to the ZonePlayer’s analog audio inputs.  
Subwoofer output  
Connect a powered subwoofer to this output using a  
standard RCA cable. The system will detect when a cable  
is connected to the subwoofer output and adjust the  
crossover frequency automatically.  
Note: If you disconnect your  
subwoofer, make sure to also  
disconnect the subwoofer’s cable  
from the ZonePlayer output.  
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Chapter 2: System Setup  
2-27  
ZonePlayer 80 Rear Panel Connectors  
Ethernet switch connectors  
AC power(mains)  
input  
TOSLINK  
digital  
audio out  
Coaxial  
digital  
audio out  
Analog audio out  
Analog audio in  
Ethernet switch connectors (2)  
Use Category 5 Ethernet cable to connect to a router,  
computer, or additional network device such as a  
network-attached storage (NAS) device.  
AC power (mains) input  
(~100-240 V, 50-60 Hz)  
Use the supplied power cord to connect to power outlet.  
Analog audio in  
Use a standard RCA audio cable to connect the audio  
outputs from a separate audio component such as a CD  
player, to the ZonePlayer’s analog audio inputs.  
Analog audio out  
(fixed/variable)  
Use a standard RCA audio cable to connect the  
ZonePlayer’s analog audio outputs to the audio inputs  
on a separate audio component, such as an amplifier or  
your home theater receiver.  
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Chapter 2: System Setup  
2-28  
TOSLINK™ digital audio out  
You can use a TOSLINK optical audio cable to connect  
the ZonePlayer’s TOSLINK digital audio output to the  
audio inputs on a separate audio component, such as an  
amplifier or your home theater receiver.  
Coaxial digital audio out  
You can use a digital coaxial cable to connect the  
ZonePlayer’s coaxial digital audio output to the audio  
inputs on a separate audio component, such as an  
amplifier or your home theater receiver.  
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Chapter 2: System Setup  
2-29  
ZoneBridge Front  
ZoneBridge  
status  
indicator  
Connect  
button  
Connect button  
Press the Connect button to join the ZoneBridge to your  
Sonos Digital Music System.  
ZoneBridge status indicator  
LED Flashes white when powering up; flashes green  
and white when connecting to your Sonos Digital  
Music System.  
LED Solid white when powered up and connected to  
your Sonos Digital Music System (normal operation).  
LED Flashes amber when a fault condition is  
detected.  
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Chapter 2: System Setup  
2-30  
ZoneBridge Rear Panel  
Ethernet  
switch  
connectors  
AC power  
(Mains) input  
Ethernet switch connectors (2)  
AC power (mains) input  
Use Category 5 Ethernet cable to connect to a router,  
computer, or additional network device such as a  
network-attached storage (NAS) device.  
Use the supplied power adapter to connect to power  
outlet. Be sure to use the proper power adapter for your  
country.  
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Managing Zones  
What Are Zones?  
Enjoy music in every room of your house—Sonos works in up to 32 zones. We call  
them zones because you can play a different song in each room, or you can group  
them together to play the same music across zones when you’re having a party, or  
anytime you want the same music selection to play in more than one room.  
The Zones menu allows you to view the music that is playing in any zone in your  
house. Zones can be managed from the Desktop Controller software or from the  
handheld Sonos Controller.  
From either of these, you can:  
See an alphabetical list of the zones in your house  
Link zones together to form a zone group  
Drop a zone from a zone group  
Set clocks and alarms  
Set sleep timer  
Music will continue to play while you browse your zone settings. The current zone is  
highlighted on your screen, and the music selections you make will play in that zone.  
When you set an alarm, if you check Include Linked Zones, the alarm will play in the  
zones that are linked together at the time the alarm goes off. It does not play in the  
zones that were linked when the alarm was originally added to the Sonos system.  
Zone Groups  
A zone can be grouped together with any other zone(s) to form a zone group. This will  
cause all the zones in the zone group to play the same music in synchrony. You can link  
Chapter 3  
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3-2  
Sonos Digital Music System User Guide  
or drop zones from a group while the music is playing. You can also link all the  
ZonePlayers in your house with one touch by selecting All Zones-Party Mode.  
Linking Zones  
You can create a zone group first and then select music to play, or you can add a room  
to a zone group where music is already playing.  
Note: Any zones you link will automatically drop their current music queue and  
begin to play the music queue from the highlighted zone. If you want to be able to  
play that music queue later, you can save it as a Sonos playlist before linking the  
zone. See "Sonos Playlists" on page 4-81.  
Using the Desktop Controller  
Zones can be managed from either the Zones pane or the Zones menu.  
1. From the Zones pane, highlight the zone you want to link to another zone or zone  
group.  
2. Choose one of the following options:  
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Chapter 3: Managing Zones  
3-3  
Click Link Zone, or  
From the Zones menu, select Link Zone.  
3. Select a zone to add to the group. If you want to join all the zones in your house to  
this music queue, select All Zones-Party Mode. All of your ZonePlayers will  
then play the same music in synchrony until you drop the zones from the  
zone group.  
Note: The order in which you add zones makes a difference. If you select Link  
Zone from a zone where there is no music playing, any zones you link to it will also  
be silent.  
Using the Sonos Controller  
1. Press the Zones button on your Controller.  
2. Use the scroll wheel to highlight the zone or zone group that you want to add, and  
press Link Zone.  
If you want to join all the zones in your house to this music queue, select All  
Zones-Party Mode. All of your ZonePlayers will then play the same music in  
synchrony until you drop the zones from the zone group.  
Select zone where desired music is playing  
Select zone to add to group  
Note: The order in which you add zones makes a difference. If you select Link  
zone from a zone where there is no music playing, any rooms you link to it will also  
be silent.  
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Sonos Digital Music System User Guide  
Dropping Zones  
Using the Desktop Controller  
1. From the Zones pane, highlight the zone group you want to change.  
2. Choose one of the following options:  
Click Drop Zone, or  
From the Zones menu, select Drop Zone.  
3. Select the zone you want to drop from the group. If you want to drop all the zones  
in the zone group, select All Zones in Group.  
Using the Sonos Controller  
1. Press the Zones button on your Controller.  
2. Use the scroll wheel to highlight the zone group you want to change, and press  
Drop Zone.  
3. Highlight the zone you want to drop from the group, and press OK. The room  
that’s removed from the zone group stops playing music. The other zones in the  
zone group continue unaffected.  
You can drop all the ZonePlayers in a group with one touch by selecting All Zones  
in Group.  
Select zone to drop from group  
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Managing and Playing Music  
Available Music Sources  
Library (shared folders on your network)  
Music services  
Sonos playlists (music queues you have saved for future playback)  
Internet radio  
Line-in (external devices such as a CD player or a portable music player)  
What is your music library?  
Your music library includes digital music located anywhere on your home network  
such as:  
shared folders on your computer  
shared folders on another computer in your network  
network-attached storage (NAS) devices  
You can browse your Music Library in various ways. You can enter search criteria to  
quickly find a particular music selection, or you can browse through the category  
hierarchy to make music selections.  
Note: If a computer on your network is turned off or is in standby mode, the music  
folders on that computer will be unavailable to the Sonos Digital Music System until  
the computer is turned back on.  
Your selection choices include:  
Artists  
Albums  
Genres  
Chapter 4  
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Sonos Digital Music System User Guide  
Composers  
Tracks  
Imported Playlists  
Search  
Folders  
What is a music queue?  
When you make music selections, they are added to a list of tracks called a music queue.  
You can create a different music queue for each zone in your house, or you can create a  
zone group and play the same music across multiple zones. A play indicator appears to  
the left of the track currently playing in the music queue. When the current track ends,  
the next track in the queue starts to play, and play continues down through the list  
until the queue is completed. When you add selections to a queue, you can choose to  
play them now, play them next, add them to the end of the queue, or play them now  
and clear the queue of previous music selections.  
What is a Sonos playlist?  
A Sonos playlist is a music queue you create and then save for future listening. For  
example, you might want to create a jazz playlist, a party playlist, or an easy listening  
playlist.  
What is Internet radio?  
Internet radio stations are broadcasts provided by 3rd parties via the Internet. Sonos  
comes preloaded with over 300 Internet radio stations, and it's easy to add more as  
long as they use streaming MP3 or WMA formats.  
What is Line-in?  
You can connect an external line-in source such as a CD player, portable music player,  
or television to your Sonos Digital Music System, and this audio can be streamed to any  
ZonePlayer(s) in your house.  
Managing Music Folders  
The Sonos Digital Music System can play music from any networked computer or  
network-attached storage (NAS) device where you have shared music folders. During  
the setup process, you are guided through the process of accessing your shared music  
folders. Over time, you may wish to add or remove music folders from this list.  
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Chapter 4: Managing and Playing Music  
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These music folders are indexed by the Sonos Digital Music System so that you can  
view your music by categories. You can add or remove the shared folders Sonos  
accesses music from at any time. You may need to make changes if you add a  
computer to your home network, or if you move shared folders from one location to  
another.  
If you add new music to a folder that is already indexed, simply update your music index  
to add this music to your library.  
To play music from imported playlists, drop the playlist file .PLS, .M3U or .WPL into the  
same music folder that you have shared to the Sonos system, update your music index,  
and the custom playlists will appear when you select Imported Playlists from the  
Music menu.  
Using the Desktop Controller for Windows  
Adding a shared folder  
1. From the Music menu, select Set Up Music Library.  
The shared music folders that are currently available to your Sonos Digital Music  
System appear.  
2. Click Add a Share.  
3. To add music that is stored on this computer, select Add music stored on this  
computer, and click Next.  
a. Click to highlight a music folder, and then click Next.  
b. Click Next to confirm.  
c. Click Finish.  
4. To add music stored on a remote computer or a NAS device, select Add music  
stored in folders that are currently shared on my network.  
a. Type the network path for the music folder (\\Name\Sharename, where  
Name is the network name for your computer or NAS device, and  
Sharename is the name of the top level shared folder, or click Browse to  
search for it.  
b. If it is not shared anonymously, enter the user name and password of a user  
with permission to access this folder, and click Next.  
c. Click OK to confirm.  
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Sonos Digital Music System User Guide  
Removing a shared folder  
1. From the Music Library Setup screen, highlight the share you want to remove  
from the list, and click Remove.  
2. Click Yes to confirm.  
Updating your music index  
If you add new music to a music folder that is already indexed, you can update your  
music index in order to add this music to your library.  
1. From the Music menu, select Update Music Index Now.  
2. Click Yes to confirm.  
3. The message, “Updating Music Index” appears at the bottom of the screen. When  
the update is complete, the message “Ready” appears.  
Resetting music library permissions  
Some music services may automatically change the permissions on your music folders  
when you add new music, so that Sonos can no longer access your music. If your music  
service does this, you can change the preference setting below to allow Sonos to reset  
permissions when your music index is updated. You should not set this preference  
unless you need to, as it takes longer to update your music index when this box is  
checked.  
1. From the File menu, select Preferences.  
2. Click the Advanced tab.  
3. Check the Fix Permissions when updating the music index on this computer  
box, and click OK.  
Scheduling music index updates  
You can set your music system to automatically update your music index at the same  
time each day.  
1. From the Music menu, select Schedule Music Index Updates.  
Select the time you would like your music index to automatically update, and click OK.  
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Chapter 4: Managing and Playing Music  
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Using the Desktop Controller for Macintosh  
Depending upon where your music is stored, you may be asked to provide an  
administrator name and password to allow access to your music folders.  
If your Macintosh computer does not have Windows Sharing enabled, the Desk-  
top Controller software will guide you through the process of enabling it. Your  
music files are never copied from their current locations - your folders are simply  
shared so they can be accessed by your Sonos Digital Music System.  
Adding a shared folder  
1. From the Music menu, select Set Up Music Library.  
The shared music folders that are currently available to your Sonos Digital Music  
System appear.  
2. Select Add.  
To add music stored in your Music folder, select In my Music folder, and select Continue.  
Click the Lock icon to enter your administrator password. If your computer does not  
currently allow Windows Sharing, you will be prompted to enable it.  
If you have used iTunes Preferences to change where you store iTunes music, this option  
will appear as In my iTunes Music folder instead.  
To add music stored elsewhere on your computer, select On my computer or an external  
drive connected to my computer, and select Continue. Select Browse to choose a folder,  
and then select Continue.  
To add music stored on a different computer or a NAS device, select On a networked  
device such as a network-attached storage (NAS) device on my network, and select  
Continue. Type the path name (\\Name\Sharename, where Name is the network name  
for your computer or NAS device, and Sharename is the name of the top level shared  
folder.) If this folder is not shared anonymously, type the user name and password of a  
user with rights to access this music folder.  
Removing a shared folder  
1. From the Music menu, choose Set Up Music Library.  
2. Select the folder you want to stop accessing music from, and select Remove.  
3. Select Remove to confirm.  
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Sonos Digital Music System User Guide  
4. You may be asked to provide an administrator name and password.  
5. Select Done when you have no more folders to remove from the list.  
Updating your music index  
If you add new music to a music folder that is already indexed, you can update your  
music index in order to add this music to your Sonos music library.  
1. From the Music menu, select Update Music Index Now.  
2. Select Update.  
The message “Updating Music Index” appears at the bottom of the window.  
When the update is complete, the message disappears.  
Scheduling music index updates  
You can set your music system to automatically update your music index at the same  
time each day.  
1. From the Music menu, select Schedule Music Index Updates.  
2. Select the time you would like your music index to automatically update, and click  
OK.  
Using the Sonos Controller  
Viewing shared folders  
1. From the Music menu, select System Settings>Music Library  
Management>Music Library Setup.  
The shared music folders that are currently accessible to your Sonos Digital Music  
System are displayed. (If a computer on your network is turned off or is in sleep or  
standby mode, the music on that computer will be unavailable to the Sonos Digital  
Music System until the computer is turned back on.)  
Adding a shared folder from the list  
1. To make another shared folder available to your Sonos Digital Music System, select  
Add New from the Selected Shared Folders screen. Your network will be  
scanned for shared folders that your music system is not currently accessing.  
2. To select a shared folder from the displayed list, use the scroll wheel to highlight  
the folder, and press OK.  
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Chapter 4: Managing and Playing Music  
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If this shared folder does not require a user name and password, press OK and the  
selected folder is added to your music system.  
If this shared folder requires a user name and password:  
Use the scroll wheel to highlight the Username field and press Type.  
Type the name of a user with permission to access this folder, and then press Ac-  
cept.  
Use the scroll wheel to highlight the Password field and press Type.  
Type the password associated with this user, and then press Accept.  
Adding a shared folder not displayed  
1. Select Add New>Enter New.  
2. Press Type... to enter the path for the shared folder, and then press Accept (path  
example: \\Name\Sharename, where Name is the network name for your  
computer or NAS device, and Sharename is the name of the top level shared  
folder, such as \\linkstation\music_share.)  
3. Press OK.  
If this folder is not shared anonymously, you will need to enter a user name and  
password:  
Use the scroll wheel to highlight the Username field and press Type.  
Type the name of a user with permission to access this folder, and then press  
Accept.  
Use the scroll wheel to highlight the Password field and press Type.  
Type the password associated with this user, and then press Accept.  
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Sonos Digital Music System User Guide  
Stop accessing a shared folder  
1. From the Music menu, select System Settings>Music Library  
Management>Music Library Setup, and press OK.  
The shared music folders that are currently accessible to your Sonos Digital Music  
System are displayed.  
2. Use the scroll wheel to select the folder you wish to stop using, and press Remove.  
3. Press OK.  
Your music folder will remain untouched on your computer. However, you will no  
longer be able to access it from the Sonos Digital Music System.  
Updating the music index  
During the setup process, all of your available music folders are indexed for easy  
selection. If you add new music to a folder that is already indexed, you can simply  
update your music index to add the new music to your Sonos music library.  
1. From the Music menu, select System Settings, and press OK.  
2. Use the scroll wheel to highlight Music Library Management>Update Music  
Index Now, and press OK.  
3. Select Yes, and press OK.  
The message, “updating music index” appears at the bottom of your Controller screen.  
When the message disappears, your new music is available.  
Scheduling automatic updates  
1. From the Music menu, select System Settings, and press OK.  
2. Select Music Library Management.  
3. From the Music Library Management menu, select Schedule Music Index  
Update — select On, and then press OK.  
4. Select Music Index Update Time, and press OK.  
5. Use the scroll wheel to select the time you would like your music index to update  
each day, pressing OK after each entry.  
6. Your music index will automatically update at the selected time each day.  
To turn off automatic music index updates, select Off from the Schedule Music Index  
Update menu option.  
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Chapter 4: Managing and Playing Music  
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Selecting from music library  
Using the Desktop Controller for Windows  
Browse  
1. Use the Music Library pane to select the music you wish to play.  
Note: The music you select will play in the zone or zone group that’s highlighted in  
the Zones pane.  
1. From the Zones pane, click to highlight the zone you want to play music in.  
2. Choose one of the following options:  
From the Music Library pane, click the Library tab,  
or  
From the Music menu, click Music Library.  
Click to expand the music tree for any selection.  
3. Use the mouse to move through the categories until you reach the choice you  
want.  
4. Highlight the music selection and choose one of the following options:  
Select Play Now to play the music now  
Select Add to Queue to add it to the end of your music queue  
Right-click and select Play Next to add it to the music queue as the next selec-  
tion to play  
Right-click and select Play Now and Replace Queue to remove the contents of  
the current queue and replace it with this selection  
Search  
1. From the Zones pane, select the zone you want to play music in.  
2. Choose one of the following options:  
From the Music Library pane, click the Library tab,  
or  
From the Music menu, click Music Library.  
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Sonos Digital Music System User Guide  
3. Click Search.  
4. Enter your search criteria (full or partial), select the category you wish to search  
(artists, albums, composers, or tracks), and click Search.  
You can drag and drop selections directly from the music library to the queue. Highlight  
a selection, and while holding down the mouse, drag the selection to the music queue,  
and then release.  
Note: You can add tracks to a music queue while listening to other music.  
Using the Desktop Controller for Macintosh  
Browse  
1. From the Zones pane, select the zone you want to play music in.  
2. Choose one of the following options:  
From the Music Library pane, select the Library tab, or  
From the Music menu, select Library.  
3. Use the mouse to move through the categories until you reach the choice you  
want.  
Select to expand the music outline for any selection.  
4. To play all songs by an artist, on an album, or in a genre, select what you’d like to  
play, and then select Play Now to play the music now, or Add to Queue to add it  
to your music queue.  
You can select Play Now and Replace Queue from the Music menu  
You can drag and drop selections directly from the music library to the queue.  
Highlight a selection, and while holding down the mouse, drag the selection to  
the music queue, and then release  
Note: You can add tracks to a music queue while listening to other music.  
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Chapter 4: Managing and Playing Music  
4-11  
If you’ve previously saved music queues as Sonos playlists, you can browse these  
playlists using the Sonos Playlists tab.  
Search  
1. From the Zones pane, select the zone you want to play music in.  
2. Choose one of the following options:  
From the Music Library pane, select the Library tab,  
or  
From the Music menu, select Library.  
3. Click Search.  
4. Click the magnifying glass icon to select the category you wish to search (artists,  
albums, composers, or tracks).  
5. Enter your search criteria (full or partial), and then press the ENTER key.  
Drag and drop  
You can drag and drop selections directly from the music library to the queue. Highlight  
a selection, and while holding down the mouse, drag the selection to the music queue,  
and then release.  
Note: You can add tracks to a music queue while listening to other music.  
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Sonos Digital Music System User Guide  
Using the Sonos Controller  
Browse  
1. From the Zone menu, use the scroll wheel to highlight the zone you want to play  
music in, and then press the Music button.  
2. Select Music Library, and press OK.  
Note: The music you select will play in the zone or zone group that is currently  
showing at the top of your Controller screen.  
3. Use the scroll wheel to browse the music library. Press OK to drill down through  
the menus until you find the desired selection.  
The OK button  
The OK button on the handheld Sonos Controller is used to make music selections.You  
can change the action of the OK button by selecting System Settings>Controller  
Settings>OK Button from the Music menu. Preference settings include:  
Show Menu. When you press OK, an options menu will always appear so that  
you can choose from the following:  
Play Now which stops playing the current selection in the queue to play this  
music selection  
Play Next which places this selection next in the queue  
Add to End of Queue which places this selection at the end of the music  
queue  
Play Now and Replace Queue which plays this selection now and also  
clears the current queue of previous music selections  
Play Now. When you press OK, the selection will always begin to play immedi-  
ately.  
Add to End of Queue. When you press OK, the selection will always be added to  
the end of your music queue.  
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Chapter 4: Managing and Playing Music  
4-13  
Power scroll  
1. You can select Power Scroll for an alphabetical list to make browsing faster.  
Power  
scroll  
2. To play all songs by an artist, on an album, or in a genre, highlight the selection  
and select Add to Queue, or press OK.  
3. If you’ve created Sonos playlists (tracks you’ve organized into lists), you can play  
them anytime by selecting Sonos Playlists from the Music menu. For more  
information, see "Sonos Playlists" on page 4-81.  
Note: If you have uncompressed files in your music collection, they may only be  
available for browsing and/or selection via Track or Browse by Folder, as  
uncompressed files may not contain detailed information such as artist, title and  
genre.  
4. Press the Back button to return to the previous music selection screen.  
Search  
You can use the Search feature to look for music selections within your Music Library,  
Napster, or Rhapsody.  
1. From the Music menu, select the music source your want to search (Music Library,  
Napster, or Rhapsody.)  
2. Select Search, and press OK.  
3. Use the scroll wheel to select your search criteria (artists, albums, [composers], or  
tracks), and press OK.  
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Sonos Digital Music System User Guide  
4. Type a full or partial name, and press Search.  
5. If you do not receive any search results, press the Back button to try again.  
Music Library Preferences  
Sort folders by preference  
You can set the sorting preference for music folders that are accessible from your music  
library. You can choose to sort by:  
Track name  
Track number  
Filename  
Using Desktop Controller software  
1. From the File menu (Windows) or Sonos menu (Macintosh), select Preferences.  
2. Click the Library tab, and select your sort order preference from the drop-down  
Sort By field.  
Using Sonos Controller  
1. From the Music menu, select System Settings>Advanced Settings>Sort  
Folders By.  
2. Select your sort order preference, and then press OK.  
Compilation albums  
If your music collection contains compilations and soundtracks, you may want to  
group these songs together in your music library instead of viewing them by individual  
artist. This means that any artists that appear solely on compilations will not appear in  
your Artists list. There are two ways you can group compilations within Sonos:  
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Chapter 4: Managing and Playing Music  
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Desktop Controller for Windows  
Desktop Controller for Macintosh  
Group by iTunes® Compilations  
iTunes normally organizes your iTunes Music folder as [Artist]/[Album]/[Track name].  
iTunes has a feature that allows you to group your compilations albums together. This  
will organize your compilations and soundtrack albums as [Compilations]/[Album]/  
[Track name].  
Within iTunes:  
1. Mark individual tracks as being part of compilations by highlighting the track and  
then selecting File>Get Info.  
2. Check the Part of a compilation checkbox.  
3. From iTunes Preferences, check the Group Compilations When Browsing  
checkbox. This will group the tracks you’ve marked as compilations.  
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Sonos Digital Music System User Guide  
Within Sonos:  
You can organize your Sonos music library to use this iTunes compilation view.  
Using the Desktop Controller  
1. Select File (or Sonos)>Preferences.  
2. From the Library tab, select Group using iTunes compilations.  
3. If you would like to see the individual artists displayed in a Contributing Artist view,  
check the Show Contributing Artists in the Music Library checkbox. If this box  
is not checked, the Contributing Artists view will not display.  
Using the Sonos Controller  
1. From the Music menu, select System Settings>Music Library Management>  
Compilation Albums.  
2. Select Group Using iTunes Compilations, and press OK.  
Group by AlbumArtists  
Windows Media Player, as well as some other players, use the Album Artist category to  
group compilations and soundtrack albums (the Album Artist is the person, group or  
composer the album would be filed under in a store.)  
You can organize your Sonos music library to use the AlbumArtist compilation view.  
Using Desktop Controller  
1. Select File (or Sonos)>Preferences.  
2. From the Library tab, select Group using AlbumArtists.  
3. If you would like to see the individual artists displayed in a Contributing Artist view,  
check the Show Contributing Artists in the Music Library checkbox. If this box  
is not checked, the Contributing Artists view will not display.  
Using Sonos Controller  
1. From the Music menu, select System Settings>Music Library Management>  
Compilation Albums.  
2. Select Group Using AlbumArtist, and then press OK.  
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Chapter 4: Managing and Playing Music  
4-17  
Contributing artists  
Contributing Artists are those who appear on individual tracks within an album,  
including those on a compilation or soundtrack album. You can set your preferences to  
show or hide these individual artists within a Contributing Artists view.  
Using Desktop Controller  
1. Select File (or Sonos)>Preferences.  
2. From the Library tab, check or uncheck the Show Contributing Artists in the  
Music Library checkbox. If this box is not checked, the Contributing Artists view  
will not display.  
The Show Contributing Artists preference setting you select applies only to this  
Desktop Controller. If you have another Desktop or handheld Controller, you can select  
a different Contributing Artist view for it.  
Using Sonos Controller  
1. From the Music menu, select System Settings>Music Library Management>  
View Contributing Artists.  
2. Select On or Off, and press OK.  
The View Contributing Artists preference setting you select applies only to this  
handheld Controller. If you have another Desktop or handheld Controller, you can  
select a different Contributing Artist view for it.  
Don’t group compilations  
If you choose not to group compilation albums, the individual artists will display within  
your Artists view.  
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Sonos Digital Music System User Guide  
Using Desktop Controller  
1. Select File (or Sonos)>Preferences.  
2. From the Library tab, select Do not Group Compilations. All of the individual  
artists will then appear in the Artists view.  
Using Sonos Controller  
1. From the Music menu, select System Settings>Music Library Management>  
Compilation Albums.  
2. Select Do not group compilations, and then press OK.  
Imported playlists  
The Sonos Digital Music System is compatible with iTunes playlists as well as M3U, WPL  
and PLS playlist files created with third-party software (e.g. iTunes, WinAmp, Windows  
Media Player, etc.).  
The Sonos Digital Music System does not change music or playlist files created by other  
applications; these files are always treated as “read-only.  
M3U, WPL and PLS support  
Using the Desktop Controller, you can view your playlists by selecting Imported  
Playlists from the Library tab.  
Using your handheld Controller, select Imported Playlists from the Music Li-  
brary.  
If they are not visible, they are probably not located in a folder youcurrently have  
shared to the Sonos Digital Music System. Move the playlist file .PLS, .M3U or  
.WPL into the same music folder that you have shared to the Sonos system, up-  
date your music index, and the custom playlists will appear when you select Im-  
ported Playlists from your music library. See "Managing Music Folders" on  
page 4-2 for additional information.  
iTunes support  
Using the Desktop Controller, you can view your iTunes playlists in the Sonos  
Digital Music System by selecting Imported Playlists from the Library tab.  
Using your handheld Controller, select Imported Playlists from the Music Li-  
brary.  
When you make changes to your iTunes playlist(s), exit iTunes, and then update  
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Chapter 4: Managing and Playing Music  
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your Sonos music index in order to see the changes (see "Updating the music in-  
dex" on page 4-8.)  
iTunes playlists will automatically be imported into the Imported Playlists menu  
on both the Sonos Controller and Sonos Desktop Controller (for Windows), as  
long as your 'iTunes Music Library.xml' file is shared along with your music to the  
Sonos system. For typical iTunes installations, this file is located in the iTunes  
folder.  
Sonos is unable to play tracks purchased from the iTunes Music Store as they are  
protected by Apple's proprietary Digital Rights Management (DRM) scheme.  
For additional information, browse our Frequently Asked Questions (FAQ) pages or  
Forums at http://support.sonos.com.  
Managing the Music Queue  
Once you have added tracks to a queue, you can make changes to the music queue  
using the playback buttons, the Play menu options, or the queue control buttons.  
The music you select will play in the zone or  
zone group that is currently showing at the  
top of your screen. To change zones, press the  
Zones button.  
Once you have added selections to a music  
queue, you can make changes to the queue  
list by pressing the View Queue soft button.  
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Sonos Digital Music System User Guide  
Removing a track from the queue  
Using the Desktop Controller  
1. From the Queue pane, select the song you want to remove from the music queue.  
2. Choose one of the following options:  
Click Remove Track, or  
Select Queue>Remove Track from the Play menu.  
The track disappears from the queue list.  
Using the Sonos Controller  
1. Press View Queue.  
2. Use the scroll wheel to highlight the song you want to remove from the queue.  
3. Press Edit Queue.  
4. Select Remove Track, and press OK.  
The song disappears from the queue list.  
Moving a track within the queue  
Using the Desktop Controller  
1. Click the left-mouse button and, while holding, drag the track you want to move  
within the queue.  
2. Drag it up or down to the desired location, and then release.  
Using the Sonos Controller  
1. Press View Queue.  
2. Use the scroll wheel to highlight the song you want to move within the queue.  
3. Press Edit Queue.  
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Chapter 4: Managing and Playing Music  
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4. Select Move Track.  
5. Use the scroll wheel to move through the queue until you find the location you’d  
like to move the track to.  
6. Press Place Track.  
Clearing the music queue  
Using the Desktop Controller  
Choose one of the following options:  
Click Clear Queue from the bottom of the Queue pane, or  
From the Play menu, select Queue>Clear Queue.  
This will clear the entire queue and stop the music from playing.  
Using the Sonos Controller  
1. Press View Queue.  
2. Press Clear Queue, and select Yes to verify.  
This will clear the entire queue in the selected zone or zone group, and the music will  
stop playing.  
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Sonos Digital Music System User Guide  
Changing the play mode  
Using the Desktop Controller  
Click the Shuffle or Repeat buttons displayed in the Now Playing pane to change the  
play mode.  
The selected play mode appears as an icon in the Now Playing pane.  
Shuffle  
Repeat  
Shuffle-Repeat  
Using the Sonos Controller  
1. From the Zones menu, press OK to display the Now Playing screen.  
2. Press Play Mode.  
3. Use the scroll wheel to select a play mode, and press OK.  
The selected play mode appears as an icon on the Now Playing screen.  
Shuffle. Plays the tracks in the music queue in a random order.  
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Chapter 4: Managing and Playing Music  
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Repeat. Repeats the music queue after the last track has finished.  
Shuffle-Repeat. Shows that both play modes are activated.  
Viewing large album art  
Using the Desktop Controller  
From the Now Playing window, click the album art to enlarge it.  
Using the Sonos Controller  
From the Now Playing screen, press the OK button.  
Music Services  
A music service is an online music store or online service that sells audio on a per-song,  
per audiobook, or subscription basis. To activate a music service trial, your Sonos  
system must be registered so if you have not yet registered, go to "System Registration"  
on page 1-3 for help with this step.  
If you are an Audible user, see "Audible.com®" on page 4-27 for more informa-  
tion.  
If you would like to learn more about Napster, see "Napster®" on page 4-31 for  
more detail.  
If you would like to learn more about Pandora, see "Pandora®" on page 4-41 for  
more detail.  
If you would like to learn more about Rhapsody, see "Rhapsody®" on page 4-57  
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Sonos Digital Music System User Guide  
for additional detail.  
If you would like to learn more about SIRIUS, see "SIRIUS®" on page 4-68 for more  
detail.  
If you are a Windows Media Player 11 user, see "Windows Media® Player 11" on  
page 4-78 for more information.  
If the Music Services tab is not displayed in the Music Library, see "Showing/hiding the  
Music Services tab" on page 4-25.  
If you don’t currently have a music service enabled, you can click the Get Music button  
to browse the online music and audio services available for use with the Sonos Digital  
Music System.  
Activating a music trial  
Using the Desktop Controller  
1. From the Music Library, click the Music Services tab.  
2. Select the music trial you would like to activate (for specific setup instructions, go  
to "Audible.com®" on page 4-27, "Napster®" on page 4-31, "Pandora®" on page 4-  
41, "Rhapsody®" on page 4-57, or "SIRIUS®" on page 4-68). Once you accept the  
service’s terms and conditions, your free trial account will be valid for 30 days.  
Using the Sonos Controller  
1. From the Music menu, select Music Service Trials.  
2. Select the music trial you would like to activate, and press OK.  
3. Follow the on-screen prompts to start your trial.  
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Chapter 4: Managing and Playing Music  
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Showing/hiding the Music Services tab  
Desktop Controller for  
Windows  
Desktop Controller for  
Macintosh  
You can change your preference setting to show or hide the Music Services tab in the  
Music Library pane of your Desktop Controller software. If you are not currently  
subscribed to a music service, you may wish to hide this tab.  
Using the Desktop Controller for Windows  
Go to File>Preferences>General and check or uncheck the Show Music Ser-  
vices tab in the Music Library box.  
Using the Desktop Controller for Macintosh  
Go to Sonos>Preferences>General and check or uncheck the Show the Mu-  
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Sonos Digital Music System User Guide  
sic Services tab in the Music Library box.  
Note: If your music service does not appear when you click the Music Services tab,  
your firewall may be preventing Sonos from accessing it. See "Firewall Information"  
on page 5-9 or go to http://faq.sonos.com/firewall for additional information.  
Your music service password  
If you want to change the password for a music service you subscribe to, such as  
Rhapsody, SIRIUS, or Pandora, you must first change the password with your music  
service provider.  
Go to your music service provider’s Web site, and change your password in the account  
settings. Once you've changed your password there, update your Sonos system by  
selecting one of the following options:  
Using the Desktop Controller software, select Set Up Music Services from the  
Music menu. Highlight the music service you wish to update, and click the Edit  
button.  
Using the handheld Sonos Controller, select System Settings>Music Library  
Management>Music Service Setup. Highlight the music service you wish to  
update, and select Edit.  
Note: If you don’t change your password with the music service first, it won’t work  
on your Sonos Digital Music System.  
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Chapter 4: Managing and Playing Music  
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Removing a music service trial  
When a music service trial expires, you may wish to remove the expired trial from your  
Sonos system.  
Using the Desktop Controller  
1. From the Music menu, select Set Up Music Services.  
2. Select the music trial you wish to remove, and click the Remove button.  
Using the Sonos Controller  
1. If for any reason you wish to remove a music trial after you set it up, you can select  
Music Service Trials from the Music menu.  
2. Use the scroll wheel to select the music trial you wish to remove, and press  
Manage.  
3. Select Remove the trial, and press OK.  
4. Select Yes to confirm.  
Audible.com®  
The Sonos Digital Music System is compatible with Audible, Inc. (Format 4 file  
downloads only.) If you are interested in signing up for Audible’s spoken word audio  
services, go to http://www.audible.com for more information.  
When listening to a book, you can use Next and Previous to move from chapter to  
chapter.  
Its easy to view your Audible files by genre.  
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Sonos Digital Music System User Guide  
From the Music Library, select Library>Genres, and select Audiobooks.  
Desktop Controller for Windows  
Desktop Controller for Macintosh  
Other content, such as journals will appear in the Spoken Word genre. You may need to  
select All to view your journal content.  
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Chapter 4: Managing and Playing Music  
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Adding an Audible account  
If you have AudibleManager software installed on your computer, the Sonos Digital  
Music System detects it when you add a music folder to your Sonos system. When  
Audible is detected, a third radio button displays on the Select Music Source screen.  
Using the Desktop Controller for Windows  
1. Select Add my Audible books, and click Next.  
2. Click Next to share the folder.  
3. Enter your Audible account user name and password.  
Using the Desktop Controller for Macintosh  
1. Make sure your Audible files are in a folder that you have shared to the Sonos  
Digital Music System (using the Select Music Source screen).  
2. Add your Audible account information to Sonos by selecting Music>Set Up  
Music Services>Add.  
3. Select Audible, and click Continue.  
4. Enter your Audible user name and password and select Continue.  
Your account information will be verified with Audible.  
Update your music index whenever you add new content by selecting Update Music  
Index Now from the Music menu.  
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Sonos Digital Music System User Guide  
Adding an additional Audible account to Sonos  
1. Make sure your Audible files are in a folder that you have shared to the Sonos  
Digital Music System (using the Select Music Source screen).  
1. From the menu bar, select Music>Set Up Music Services.  
2. Click Add.  
3. Select Audible, and click Next.  
4. Enter your Audible user name and password.  
Your account information will be verified with Audible.  
Update your music library whenever you add new content by selecting Update Music  
Index Now from the Music menu.  
Deleting an Audible account from Sonos  
Using the Desktop Controller for Windows  
1. From the Desktop Controller menu bar, select Music>Set Up Music Services.  
2. Select the desired account, and click Remove.  
3. Select Yes to confirm.  
4. Enter your Audible password for verification, and then click OK.  
Using the Desktop Controller for Macintosh  
1. From the Desktop Controller menu bar, select Music>Set Up Music Services.  
2. Highlight the Audible account, and click Remove.  
3. You will be asked to enter your Audible password for verification, and then click  
Remove.  
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Chapter 4: Managing and Playing Music  
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Napster®  
Your Sonos® Digital Music System comes with a free 30-day, Napster trial—no signup,  
no credit card necessary. Sonos connects directly to Napster via the Web, so you don't  
have to download an application or even turn your PC on. To activate a music service  
trial, your Sonos system must be registered so if you have not yet registered, go to  
"System Registration" on page 1-3 for help with this step.  
Note: Napster may not be available in your country. If the Napster trial does not  
appear as an option, you can go to www.napster.com for more information.  
To use Napster with your Desktop Controller, see "Using the Desktop Controller  
for Windows" on page 4-31.  
To use Napster with your Desktop Controller, see "Using the Desktop Controller  
for Macintosh" on page 4-35.  
To use Napster with your Sonos Controller, see "Using the Sonos Controller" on  
page 4-38.  
Using the Desktop Controller for Windows  
If you’re new to Napster  
1. From the Music Library, click the Music Services tab.  
2. Click Napster Trial.  
3. Select I’m new to Napster.  
4. Accept the Napster terms and conditions, and then click Next.  
5. Click Finish.  
Your free Napster trial account will be valid for 30 days.  
After the trial expires  
After the free trial expires, if you wish to continue using Napster with Sonos, you can  
become a Napster subscriber. Go to www.sonos.com/napster/trial and click  
Subscribe Now. Once you become a subscriber, simply follow the steps below to add  
your Napster account information to Sonos in order to have instant access to Napster  
from your Sonos Digital Music System.  
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1. From the Music Services tab, select Napster Trial.  
2. Click the Update link.  
3. Click Next.  
4. Enter your Napster user name, and password, and then click Next. Your user name  
and password will be verified with Napster.  
IF for some reason the Napster trial no longer displays on the Music Services tab, you  
can add your account membership information to Sonos this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Napster Trial is displayed, select it, and press Subscribe. Follow  
the prompts to enter your Napster user name and password. If Napster Trial is not  
displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Napster, and click Next.  
4. Select Napster, and click Next.  
5. Enter your Napster user name and password, and click Next. Your user name and  
password will be verified with Napster.  
If you already have a Napster account  
1. From the Music menu, select Set Up Music Services.  
2. Select Napster Trial and press OK.  
3. Select I already have a Napster account, and then follow the on-screen prompts  
to set up your Sonos music system. You will be asked to enter your Napster user  
name and password.  
Your membership information will be verified with Napster, and then you will have  
instant access to Napster from your Sonos Digital Music System.  
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Chapter 4: Managing and Playing Music  
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Selecting music from Napster  
Napster selection choices include:  
Search  
Browse Napster content, including top 100 lists, New Releases and Napster Play-  
lists  
My Napster Library  
All Tracks  
Genres  
Artists  
My Playlists  
4. From the Music Library pane, click the Music Services tab, and select Napster. (If  
you are using the Napster free trial, you will see Napster Trial instead.)  
IftheMusic Services tab is not displayed in the Music Library, see "Showing/hid-  
ing the Music Services tab" on page 4-25.  
5. Highlight a music selection, and right-click.  
6. Choose one of the following:  
Play Now  
Play Next  
Add to Queue to add it to the end of your music queue  
Play Now and Replace Queue to play the selection now while clearing the  
queue of previous music selections  
Add To My Napster Library to add the selection to your Napster library  
Create automix to create an instant playlist from this selection  
Note: Napster has a setting that allows you to exclude tracks with a parental  
advisory logo. You can turn this setting on or off by selecting My Account>Member  
Information at www.napster.com.  
Napster Automix  
You can create an instant playlist based on an artist or a track selection. Napster will  
select 40 similar tracks based on your selection, and add the tracks to your music  
queue.  
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Sonos Digital Music System User Guide  
1. From the Music Services tab, search for a Napster artist that you would like to  
listen to.  
2. Select Artist Automix.  
3. Right-click and select one of the following:  
Play Now  
Add to Queue to add it to the end of your music queue  
Play Now and Replace Queue to play the selection now while clearing the  
queue of previous music selections  
To create an automix for a track — select a track, right-click, and select Create  
Automix.  
Adding selections to your Napster Library  
1. From the Music Services tab, highlight a Napster artist, album, or track, and right-  
click.  
2. Select Add to My Napster Library. These selections can then be easily accessed  
later by selecting My Library instead of using Search or Browse to locate them  
again.  
Napster Radio  
1. Select the zone you want to play music in.  
2. Click the Music Services tab, and select Napster. (If you are using the Napster free  
trial, select Music Service Trials>Napster Trial instead.)  
3. Select Radio.  
4. Select a radio station, and click Play Now or Add to Queue.  
Deleting a Napster account from Sonos  
1. From the Desktop Controller menu bar, select Music>Set Up Music Services.  
2. Select the account you wish to remove, and click Remove.  
3. Click Yes to confirm, and then click OK.  
This will not delete your account from Napster. Your account status with Napster will be  
unaffected.  
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Chapter 4: Managing and Playing Music  
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Using the Desktop Controller for Macintosh  
If you’re new to Napster  
1. From the Music Library, select the Music Services tab.  
2. Click Napster Trial.  
3. Select I’m new to Napster.  
4. Accept the Napster terms and conditions, and then click Continue.  
5. Click Done.  
Your free Napster trial account will be valid for 30 days.  
After the trial expires  
After the free trial expires, if you wish to continue using Napster with Sonos, you can  
become a Napster subscriber. Go to www.sonos.com/napster/trial and click  
Subscribe Now. Once you become a subscriber, simply follow the steps below to add  
your Napster account information to Sonos in order to have instant access to Napster  
from your Sonos Digital Music System.  
1. From the Music Services tab, select Napster Trial.  
2. Click the Update link.  
3. Select Continue.  
4. Enter your Napster user name, and password, and then click Continue. Your user  
name and password will be verified with Napster.  
IF for some reason the Napster trial no longer displays on the Music Services tab, you  
can add your account membership information to Sonos this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Napster Trial is displayed, select it, and press Subscribe. Follow  
the prompts to enter your Napster user name and password. If Napster Trial is not  
displayed, continue on to step 2.  
2. Press the Add button.  
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Sonos Digital Music System User Guide  
3. Select Napster, and click Continue.  
4. Select Napster, and click Continue.  
5. Enter your Napster user name and password, and click Continue. Your user name  
and password will be verified with Napster.  
If you already have a Napster account  
1. From the Music menu, select Set Up Music Services.  
2. Select Napster Trial and press OK.  
3. Select I already have a Napster account, and then follow the on-screen prompts  
to set up your Sonos music system. You will be asked to enter your Napster user  
name and password.  
Your membership information will be verified with Napster, and then you will have  
instant access to Napster from your Sonos Digital Music System.  
Selecting music from Napster  
Napster selection choices include:  
Search  
Browse Napster content, including top 100 lists, New Releases and Napster Play-  
lists  
My Library  
All Tracks  
Genres  
Artists  
My Playlists  
4. From the Music Library pane, click the Music Services tab, and select Napster. (If  
you are using the Napster free trial, you will see Napster Trial instead.)  
IftheMusic Services tab is not displayed in the Music Library, see "Showing/hid-  
ing the Music Services tab" on page 4-25.  
5. Highlight a music selection, and press control-click.  
6. Choose one of the following:  
Play Now  
Play Next  
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Chapter 4: Managing and Playing Music  
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Add to Queue to add it to the end of your music queue  
Play Now and Replace Queue to play the selection now while clearing the  
queue of previous music selections  
Add To My Napster Library to add the selection to your Napster library  
Create automix to create an instant playlist from this selection  
Note: Napster has a setting that allows you to exclude tracks with a parental  
advisory logo. You can turn this setting on or off by selecting My Account>Member  
Information at www.napster.com.  
Napster Automix  
You can create an instant playlist based on an artist or a track selection. Napster will  
select 40 similar tracks based on your selection, and add the tracks to your music  
queue.  
1. From the Music Services tab, search for a Napster artist that you would like to  
listen to.  
2. Select Artist Automix.  
3. Control-click and select one of the following:  
Play Now  
Add to Queue to add it to the end of your music queue  
Play Now and Replace Queue to play the selection now while clearing the  
queue of previous music selections  
To create an automix for a track — select a track, control-click, and select Create  
Automix.  
Adding selections to your Napster Library  
1. From the Music Services tab, highlight a Napster artist, album, or track, and  
control-click.  
2. Select Add to My Napster Library. These selections can then be easily accessed  
later by selecting My Library instead of using Search or Browse to locate them  
again.  
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Sonos Digital Music System User Guide  
Napster Radio  
1. Select the zone you want to play music in.  
2. Click the Music Services tab, and select Napster. (If you are using the Napster free  
trial, select Music Service Trials>Napster Trial instead.)  
3. Select Radio.  
4. Select a radio station, and click Play Now or Add to Queue.  
Deleting a Napster account from Sonos  
1. From the Desktop Controller menu bar, select Music>Set Up Music Services.  
2. Select the account you wish to remove, and click Remove.  
3. Select Remove to confirm.  
This will not delete your account from Napster. Your account status with Napster will be  
unaffected.  
Using the Sonos Controller  
If you’re new to Napster  
1. From the Music menu, select Music Service Trials.  
2. Select Napster Trial, and press OK.  
3. Select I’m new to Napster, and then follow the on-screen prompts to set up your  
Sonos music system.  
Your free Napster trial account will be valid for 30 days.  
After the trial expires  
After your free trial expires, if you wish to become a Napster subscriber, you can go to  
www.sonos.com/napster/trial and click Subscribe Now. Once you become a Napster  
customer, simply update Sonos with your membership information (steps below) in  
order to have instant access to Napster from your Sonos Digital Music System.  
1. From the Music menu, select Music Service Trials.  
2. Select Napster Trial, and press Manage.  
3. Select Subscribe to Napster, and press OK.  
4. Enter your Napster user name, and then press Accept.  
5. Enter your Napster password, and then press Accept.  
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Chapter 4: Managing and Playing Music  
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Your user name and password will be verified with Napster.  
IF for some reason the Napster trial no longer displays on the Music Service Trials  
screen, you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select System Settings>Music Library  
Management>Music Service Setup.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Napster Trial is displayed, use the scroll wheel to highlight it, and  
press Subscribe. If Napster Trial is not displayed, continue on to step 2.  
2. Press Add.  
3. Select Napster>Napster, and press OK.  
4. Enter your Napster user name, and then press Accept.  
5. Enter your Napster password, and then press Accept.  
Your user name and password will be verified with Napster.  
If you’re an existing Napster customer  
1. From the Music menu, select Music Service Trials.  
2. Select Napster Trial and press OK.  
3. Select I already have a Napster account, and then follow the on-screen prompts  
to set up your Sonos music system. You will be asked to enter your Napster user  
name and password.  
Your credentials will be verified with Napster, and you will have instant access to  
Napster from your Sonos Digital Music System.  
Selecting music  
Napster selection choices include:  
Search  
Browse Napster content, including top 100 lists, New Releases and Napster Play-  
lists  
My Napster Library  
All Tracks  
Genres  
Artists  
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Sonos Digital Music System User Guide  
My Playlists  
1. From the Music menu, select Napster.  
2. Choose one of the following options— use the scroll wheel to browse, pressing  
OK to drill down through the menus until you find the desired selection.  
Select Search to look for new music selections from Napster.  
Select My Napster Library to choose from music you have already saved to  
your Library.  
Select from supplied Napster content such as Top 100s (tracks, albums, or artists  
that are being played most), New Releases, Napster Playlists, or Staff Picks.  
3. Press the Play button to play the selection, or press OK and select one of the  
following:  
Play Now to play the selection now  
Play Next to play the selection after the current track  
Add to End of Queue to add it to the end of your music queue  
Play Now and Replace Queue to play the selection now while clearing the  
queue of previous music selections  
If you are selecting a track from Napster, you can select Add To My Napster Li-  
brary. If you are choosing a track that is already in your Napster Library, this se-  
lection appears as Delete from my Napster Library.  
Note: Napster has a setting that allows you to exclude tracks that have a parental  
advisory logo. You can turn this on or off by selecting My Account>Member  
Information at www.napster.com.  
Adding tracks or albums to your Napster Library  
From the Now Playing screen, select Napster to add a track or an album to your  
Napster Library, or if you are selecting music while browsing Napster, press OK and  
select Add To My Napster Library.  
Napster Automix  
You can create an instant playlist based on an artist, album, or track selection. Napster  
will select 40 similar tracks based on your selection, and add the tracks to your music  
queue.  
1. From the Music menu, select Napster.  
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Chapter 4: Managing and Playing Music  
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2. Use the scroll wheel to select a Napster artist, and press OK.  
3. Select Artist Automix.  
4. Press the Play button to play the selection, or press OK and select one of the  
following:  
Play Now to play the selection now  
Add to End of Queue to add it to the end of your music queue  
Play Now and Replace Queue to play the selection now while clearing the  
queue of previous music selections  
You can also create an automix from the Now Playing screen. Select  
Napster>Automix This Track.  
Selecting a Napster radio station  
1. Select a zone.  
2. From the Music menu, select Napster>Radio. (If you are using the Napster free  
trial, select Music Service Trials>Napster Trial instead.)  
3. Select a radio station, and press OK.  
Pandora®  
Now you can listen to Pandora radio stations, create new stations, and rate music —  
using your Sonos Digital Music System. Sonos connects directly to Pandora, the music  
discovery service. Your Sonos system comes with a free 30-day, Pandora trial—no  
signup, no credit card necessary. To activate a music service trial, your Sonos system  
must be registered so if you have not yet registered, go to "System Registration" on  
page 1-3 for help with this step.  
Note: Pandora may not be available in your country. If the Pandora trial does not  
appear as an option, you can go to www.pandora.com for more information.  
To use Pandora with your Desktop Controller, see "Using the Desktop Controller  
for Windows" on page 4-3.  
To use Pandora with your Desktop Controller, see "Using the Desktop Controller  
for Macintosh" on page 4-42.  
To use Pandora with your Sonos Controller, see "Using the Sonos Controller" on  
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Sonos Digital Music System User Guide  
page 4-53.  
Using the Desktop Controller for Macintosh  
If you’re new to Pandora  
1. From the Music Library, click the Music Services tab.  
2. Select Pandora Radio Trial.  
3. Select I’m new to Pandora.  
4. Accept the Pandora terms and conditions, and then click Continue.  
5. Click Done.  
Your free Pandora trial account will be valid for 30 days.  
During the trial, you can also access your Pandora radio stations on any computer  
using a Web browser. To do this, go to www.sonos.com/pandora and create an  
account. When prompted, enter the unique activation code that was assigned to you  
when you set up your Pandora trial. This code can be viewed by selecting Pandora  
Radio Trial from the Music Services tab on your Desktop Controller. In the example  
below, the activation code is FT2:  
After the trial expires  
After the free trial expires, if you wish to continue using Pandora with Sonos, you can  
become a Pandora subscriber. Go to www.sonos.com/pandora for subscription  
information. As you set up your account with Pandora, you may be prompted to enter  
an activation code. This is a unique code that was assigned to you when you set up your  
trial (in the example above, the code is FT2.) If you enter this code during the Pandora  
setup process, the radio stations you created during the trial will be merged with your  
Pandora account so that they are also available when you access Pandora from your  
computer.  
Once you become a paid subscriber, follow the steps below to add your Pandora  
account information to Sonos in order to have instant access to Pandora from your  
Sonos Digital Music System.  
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Chapter 4: Managing and Playing Music  
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1. From the Music Services tab, select Pandora Radio Trial.  
2. Click Update.  
3. Click Continue.  
4. Enter your Pandora user name, and password, and then click Continue. Your user  
name and password will be verified with Pandora.  
IF for some reason the Pandora Radio trial no longer displays on the Music Services  
tab, you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, select it, and press Subscribe.  
Follow the prompts to enter your user name and password. If Pandora Radio  
Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Pandora Radio, and click Continue.  
4. Select Pandora Radio, and click Continue.  
5. Enter your Pandora user name and password, and click Continue. Your user name  
and password will be verified with Pandora.  
If you already have a Pandora account  
1. From the Music Library, click the Music Services tab.  
2. Click Pandora Radio Trial.  
3. Select I already have a Pandora account.  
4. Enter your Pandora user name and password, and then click Continue. Your user  
name and password will be verified with Pandora.  
If you are a registered, free-service Pandora user, you will be able to use Pandora  
with your Sonos music system free for 30 days. After your free trial ends, you will  
have to upgrade to become a Pandora paid subscriber in order to access Pando-  
ra from your Sonos Digital Music System. See Upgrading your Pandora  
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Sonos Digital Music System User Guide  
account below.  
If you already have a Pandora paid subscription service, Sonos will automatically  
skip the 30-day music trial and give you instant access to Pandora from your  
Sonos Digital Music System. Nothing additional is required.  
Upgrading your Pandora account  
Registered free-services Pandora customers: If you wish to continue using Pandora with  
Sonos after the trial ends, you will have to upgrade your Pandora account to become a  
Pandora subscriber. Go to www.sonos.com/pandora for subscription information.  
Once you become a paid subscriber, simply update Sonos with your membership  
information and you’ll have instant access to Pandora from your Sonos Digital Music  
System.  
1. From the Music Services tab, select Pandora Radio Trial.  
2. Click the Update link.  
3. Click Continue.  
Your account information will be verified with Pandora.  
IF for some reason the Pandora Radio trial no longer displays on the Music Services  
tab, you can update your account membership information this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, select it, and press Subscribe.  
Your user name and password will be verified with Pandora. If Pandora Radio  
Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Pandora Radio, and click Continue.  
4. Select Pandora Radio, and click Continue.  
5. Enter your Pandora user name and password, and click Continue. Your user name  
and password will be verified with Pandora.  
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Chapter 4: Managing and Playing Music  
4-45  
Adding a new station  
1. From the Music Services tab, select Pandora (if you are using the Pandora trial  
you will see Pandora Radio Trial instead.)  
2. Click the New Station button.  
3. Enter an artist name or a track and click Continue.  
4. If you find what you are looking for, select Create the station and click Continue.  
If you’d like to try again, select Thats not what I want and click Continue.  
Note: Pandora has a setting that allows you to filter explicit content. You can turn  
this on or off by selecting Edit Your Account at www.pandora.com. When the filter is  
turned on, radio edited songs without explicit lyrics will be played instead of the  
unedited versions.  
1. From the Now Playing window, click the Pandora menu.  
2. Select Create a new station from this artist, or Create a new station from this  
track.  
Selecting a Pandora radio station  
1. From the Music Library pane, click the Music Services tab and select Pandora.  
Your current Pandora stations are displayed.  
IftheMusic Services tab is not displayed in the Music Library, see "Showing/hid-  
ing the Music Services tab" on page 4-25.  
2. Select a music selection and click Play Now, or New Station to add a new music  
station.  
Adding more music to a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora Radio trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Select the station you wish to add more music to.  
3. From the Music menu, select Add more kinds of music.  
4. Enter the name or an artist or track, and click Continue.  
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Sonos Digital Music System User Guide  
5. If you find what you want, select Add the new music, and click Continue. If this is  
not what you want, select That’s not what I want and click Continue to retry.  
Renaming a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora Radio trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Select the station you wish to rename.  
3. From the Music menu, select Rename Station.  
4. Type a new name for your radio station.  
Deleting a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora Radio trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Select the station you wish to delete.  
3. From the Music menu, select Delete Station.  
Rating a track  
1. From the Now Playing screen, click the Ratings button.  
2. Choose one of the following options:  
Select I like this track - Pandora will play more tracks with similar qualities.  
Select I don’t like this track - Pandora will not longer play this track on this radio  
station.  
Select Don’t play this track for a month.  
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Chapter 4: Managing and Playing Music  
4-47  
Bookmarking a track  
1. From the Now Playing window, click the Pandora menu.  
2. Select Bookmark this track on Pandora.com or Bookmark this artist on  
Pandora.com.  
Why is this track playing?  
1. From the Now Playing window, click the Pandora menu.  
2. Select Why is this track playing?  
Pandora will explain the similarities between this track and the other tracks on  
your radio station.  
Using the Desktop Controller for Windows  
If you’re new to Pandora  
1. From the Music Library, click the Music Services tab.  
2. Click Pandora Radio Trial.  
3. Select I’m new to Pandora.  
4. Accept the Pandora terms and conditions, and then click Next.  
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Sonos Digital Music System User Guide  
5. Click Finish.  
Your free Pandora trial account will be valid for 30 days.  
During the trial, you can also access your Pandora radio stations on any computer  
using a Web browser. To do this, go to www.sonos.com/pandora/trial and create an  
account. When prompted, enter the unique activation code that was assigned to you  
when you set up your Pandora trial. This code can be viewed by selecting Pandora  
Radio Trial from the Music Services tab on your Desktop Controller. In the example  
below, the activation code is FT2:  
New users - after the trial expires  
After the free trial expires, if you wish to continue using Pandora with Sonos, you can  
become a Pandora subscriber. Go to www.sonos.com/pandora/trial and click  
Subscribe Now. As you set up your account with Pandora, you may be prompted to  
enter an activation code. This is a unique code that was assigned to you when you set  
up your trial (in the example below, the activation code is FT2). If you enter this code  
during the Pandora setup process, the radio stations you created during the trial will be  
merged with your Pandora account so that they are also available when you access  
Pandora from your computer.  
Once you become a paid subscriber, follow the steps below to add your Pandora  
account information to Sonos in order to have instant access to Pandora from your  
Sonos Digital Music System.  
1. From the Music Services tab, select Pandora Radio Trial.  
2. Click the Update link.  
3. Click Next.  
4. Enter your Pandora user name, and password, and then click Next. Your user  
name and password will be verified with Pandora.  
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Chapter 4: Managing and Playing Music  
4-49  
IF for some reason the Pandora Radio trial no longer displays on the Music Services  
tab, you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, select it, and press Subscribe.  
Follow the prompts to enter your Pandora user name and password. If Pandora  
Radio Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Pandora Radio, and click Next.  
4. Select Pandora Radio, and click Next.  
5. Enter your Pandora user name and password, and click Next. Your user name and  
password will be verified with Pandora.  
If you already have a Pandora account  
1. From the Music Library, click the Music Services tab.  
2. Click Pandora Radio Trial.  
3. Select I already have a Pandora account.  
4. Enter your Pandora user name and password, and then click Next. Your user name  
and password will be verified with Pandora.  
If you are a registered, free-service Pandora user, you will be able to use Pandora  
with your Sonos music system free for 30 days. After your free trial ends, you will  
have to upgrade to become a Pandora paid subscriber in order to access Pando-  
ra from your Sonos Digital Music System. See Upgrading your Pandora ac-  
count below.  
If you already have a Pandora paid subscription service, Sonos will automatically  
skip the 30-day music trial and give you instant access to Pandora from your  
Sonos Digital Music System. Nothing additional is required.  
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4-50  
Sonos Digital Music System User Guide  
Upgrading your Pandora account  
Registered free-services Pandora customers: If you wish to continue using Pandora with  
Sonos after the trial ends, you will have to upgrade your Pandora account to become a  
Pandora subscriber. Go to www.sonos.com/pandora/trial and click Subscribe Now.  
Once you become a paid subscriber, simply update Sonos with your membership  
information and you’ll have instant access to Pandora from your Sonos Digital Music  
System.  
1. From the Music Services tab, select Pandora Radio Trial.  
2. Click the Update link.  
3. Click Next.  
Your account information will be verified with Pandora.  
IF for some reason the Pandora Radio trial no longer displays on the Music Services  
tab, you can update your account membership information this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, select it, and press Subscribe.  
Your user name and password will be verified with Pandora. If Pandora Radio  
Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Pandora Radio, and click Next.  
4. Select Pandora Radio, and click Next.  
5. Enter your Pandora user name and password, and click Next. Your user name and  
password will be verified with Pandora.  
Adding a new station  
1. From the Music Services tab, select Pandora (if you are using the Pandora trial  
you will see Pandora Radio Trial instead.)  
2. Click the New Station button.  
3. Enter an artist name or a track and click Next.  
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Chapter 4: Managing and Playing Music  
4-51  
4. If you find what you are looking for, select Create the station and click Next. If  
you’d like to try again, select That’s not what I want and click Next.  
Note: Pandora has a setting that allows you to filter explicit content. You can turn  
this on or off by selecting Edit Your Account at www.pandora.com. When the filter is  
turned on, radio edited songs without explicit lyrics will be played instead of the  
unedited versions.  
Creating a new station from an artist or track  
1. From the Now Playing window, click the Pandora menu.  
2. Select Create a new station from this artist, or Create a new station from this  
track.  
Selecting a Pandora radio station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora trial, you will see Pandora Radio Trial instead.)  
Your current Pandora stations are displayed.  
IftheMusic Services tab is not displayed in the Music Library, see "Showing/hid-  
ing the Music Services tab" on page 4-25.  
2. Select a music selection and click Play Now, or click New Station to add a new  
music station.  
Adding more music to a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Right-click and select Add more kinds of music.  
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Sonos Digital Music System User Guide  
Renaming a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora trial, you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Right-click, and select Rename Station.  
3. Type a new name for your radio station.  
Deleting a station  
1. From the Music Library pane, click the Music Services tab and select Pandora (if  
you are using the Pandora trial you will see Pandora Radio Trial instead.)  
Your current Pandora radio stations are displayed.  
2. Right-click, and select Delete Station.  
3. Select Yes to confirm.  
Rating a track  
1. From the Now Playing screen, click the Ratings button.  
2. Choose one of the following options:  
Select I like this track - Pandora will play more tracks with similar qualities.  
Select I don’t like this track - Pandora will not longer play this track on this radio  
station.  
Select Don’t play this track for a month.  
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Chapter 4: Managing and Playing Music  
4-53  
Bookmarking a track  
1. From the Now Playing window, click the Pandora menu.  
2. Select Bookmark this track on Pandora.com or Bookmark this artist on  
Pandora.com.  
Why is this track playing?  
1. From the Now Playing window, click the Pandora menu.  
2. Select Why is this track playing?  
Pandora will explain the similarities between this track and the other tracks on  
your radio station.  
Using the Sonos Controller  
If you’re new to Pandora  
1. From the Music menu, select Music Service Trials.  
2. Select Pandora Radio Trial and press OK.  
3. Select I’m new to Pandora, and follow the on-screen prompts to set up your  
Sonos music system.  
Your free Pandora trial account will be valid for 30 days.  
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Sonos Digital Music System User Guide  
After the trial expires  
After the free trial expires, if you wish to continue using Pandora with Sonos, you can  
become a Pandora subscriber. Go to www.sonos.com/pandora/trial and click  
Subscribe Now. Once you become a paid subscriber, simply add your Pandora  
account information to Sonos in order to have instant access to Pandora from your  
Sonos Digital Music System.  
1. From the Music menu, select Music Service Trials.  
2. Select Pandora Radio Trial, and press Manage.  
3. Select Use Pandora online, and press OK.  
4. Press OK again.  
5. Enter your Pandora user name, and then press Accept.  
6. Enter your Pandora password, and then press Accept.  
Your user name and password will be verified with Pandora.  
If you already have a Pandora account  
1. From the Music menu, select Music Service Trials.  
2. Select Pandora Radio Trial and press OK.  
3. Select I already have a Pandora account, and then follow the on-screen prompts  
to set up your Sonos music system.  
If you are a registered, free-service Pandora user, you will be able to use Pandora  
with your Sonos music system for 30 days. After your free trial period ends, you  
will have to upgrade to become a Pandora paid subscriber in order to access  
Pandora from your Sonos Digital Music System. See Upgrading your Pandora  
account below.  
If you already have a Pandora paid subscription service, Sonos will automatically  
skip the 30-day music trial and give you instant access to Pandora from your  
Sonos Digital Music System. Nothing additional is required.  
Upgrading your Pandora account  
Registered free-services users: If you wish to continue using Pandora with Sonos after  
the trial ends, you can upgrade your account to become a Pandora subscriber. Go to  
www.sonos.com/pandora/trial and click Subscribe Now. Once you become a paid  
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Chapter 4: Managing and Playing Music  
4-55  
subscriber, simply update Sonos with your membership information and you’ll have  
instant access to Pandora from your Sonos Digital Music System.  
1. From the Music menu, select Music Service Trials.  
2. Select Pandora Radio Trial, and press Manage.  
3. Select Use Pandora online, and press OK.  
4. Press OK again  
Your user name and password will be verified with Pandora.  
IF for some reason the Pandora radio trial no longer displays on the Music Service  
Trials screen, you can add your account membership information to Sonos this way  
instead:  
1. From the Music menu, select System Settings>Music Library  
Management>Music Service Setup.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Pandora Radio Trial is displayed, use the scroll wheel to highlight  
it, and press Subscribe. If Pandora Radio Trial is not displayed, continue on to  
step 2.  
2. Press Add.  
3. Select Pandora Radio>Pandora Radio, and press OK.  
4. Enter your Pandora user name, and then press Accept.  
5. Enter your Pandora password, and then press Accept.  
Your user name and password will be verified with Pandora.  
Adding a new station  
1. From the Music menu, select Pandora Radio. (If you are using the Pandora Radio  
trial, select Music Service Trials>Pandora Radio Trial instead.)  
2. Press the New Station button.  
3. Enter the name of an artist or a track, and then press Next.  
4. Select Artist Name or Track Name and press OK.  
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Sonos Digital Music System User Guide  
5. If you find what you are looking for, select Create and play the station. If you’d  
like to try again, select Thats not what I want and press OK.  
Note: Pandora has a setting that allows you to filter explicit content. You can turn  
this on or off from the Edit Your Account settings at www.pandora.com. When the  
filter is turned on, radio edited songs with explicit lyrics will be played instead of the  
unedited versions.  
Creating a new station from an artist or track  
1. From the Now Playing screen, select Pandora.  
2. Select Create a new station from this artist, or Create a new station from this  
track.  
Selecting a radio station  
1. From the Music menu, select Pandora Radio and press OK. (If you are using the  
Pandora Radio trial, select Music Service Trials>Pandora Radio Trial instead).  
Your current Pandora stations are displayed.  
2. Use the scroll wheel to select a radio station, and press OK.  
Adding more music to a station  
1. From the Music menu, select Pandora Radio. (If you are using the Pandora Radio  
trial, select Music Service Trials>Pandora Radio Trial instead.)  
2. Press the Edit Station button.  
3. Select Add more kinds of music to this station, and press OK.  
Renaming a station  
1. From the Music menu, select Pandora Radio. (If you are using the Pandora Radio  
trial, select Music Service Trials>Pandora Radio Trial instead.)  
2. Select Edit Station.  
3. Select Rename Station, and press OK.  
4. Type a new name for your radio station, and then press Accept.  
Deleting a station  
1. From the Music menu, select Pandora Radio (if you are using the Pandora Radio  
trial, select Music Service Trials instead.)  
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Chapter 4: Managing and Playing Music  
4-57  
2. Select Edit Station, and press OK.  
3. Select Delete Station, and press OK.  
4. Select Yes to confirm.  
Rating a track  
1. From the Now Playing screen, select Ratings.  
2. Choose one of the following options:  
Select I like this track - Pandora will play more tracks with similar qualities.  
Select I don’t like this track - Pandora will not longer play this track on this radio  
station.  
Select Don’t play this track for a month.  
Bookmarking a track  
1. From the Now Playing screen, select Pandora.  
2. Select Bookmark this track on Pandora.com or Bookmark this artist on  
Pandora.com.  
Why is this track playing?  
1. From the Now Playing screen, select Pandora.  
2. Select Why is this track playing?  
Pandora will explain the similarities between this track and the other tracks on  
your radio station.  
Rhapsody®  
Your Sonos Digital Music System comes with a free 30-day, Rhapsody trial—no signup,  
no credit card necessary. Sonos connects directly to Rhapsody via the Web, so you  
don't have to download an application or even turn your PC on. To activate a music  
service trial, your Sonos system must be registered so if you have not yet registered, go  
to "System Registration" on page 1-3 for help with this step.  
Note: Rhapsody may not be available in your country. If the Rhapsody trial does not  
appear as an option, you can go to www.rhapsody.com for more information.  
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Sonos Digital Music System User Guide  
To use Rhapsody with your Desktop Controller, see "Using the Desktop Control-  
ler for Windows" on page 4-58.  
To use Rhapsody with your Desktop Controller, see "Using the Desktop Control-  
ler for Macintosh" on page 4-62.  
To use Rhapsody with your Sonos Controller, see "Using the Sonos Controller"  
on page 4-65.  
Using the Desktop Controller for Windows  
If you’re new to Rhapsody  
1. From the Music Library, click the Music Services tab.  
2. Click Rhapsody Trial.  
3. Select I’m new to Rhapsody.  
4. Accept the Rhapsody terms and conditions, and then click Next.  
5. Click Finish.  
Your free Rhapsody trial account will be valid for 30 days.  
After the trial expires  
After the free trial expires, if you wish to continue using Rhapsody with Sonos, you can  
become a Rhapsody subscriber. Go to www.sonos.com/Rhapsody/trial and click  
Subscribe Now. Once you become a subscriber, simply follow the steps below to add  
your Rhapsody account information to Sonos in order to have instant access to  
Rhapsody from your Sonos Digital Music System.  
1. From the Music Services tab, select Rhapsody Trial.  
2. Click the Update link.  
3. Click Next.  
4. Enter your Rhapsody user name, and password, and then click Next. Your user  
name and password will be verified with Rhapsody.  
IF for some reason the Rhapsody trial no longer displays on the Music Services tab,  
you can add your account membership information to Sonos this way instead:  
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Chapter 4: Managing and Playing Music  
4-59  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Rhapsody Trial is displayed, select it, and press Subscribe. Follow  
the prompts to enter your Rhapsody user name and password. If Rhapsody Trial  
is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Rhapsody, and click Next.  
4. Select Rhapsody, and click Next.  
5. Enter your Rhapsody user name and password, and click Next. Your user name  
and password will be verified with Rhapsody.  
If you already have a Rhapsody account  
1. From the Music menu, select Set Up Music Services.  
2. Select Rhapsody Trial and press OK.  
3. Select I already have a Rhapsody account, and then follow the on-screen  
prompts to set up your Sonos music system. You will be asked to enter your  
Rhapsody user name and password.  
Your membership information will be verified with Rhapsody, and then you will  
have instant access to Rhapsody from your Sonos Digital Music System.  
Selecting music from Rhapsody  
Note: You can add tracks to a music queue while listening to other music.  
Rhapsody selection choices include:  
Search  
Rhapsody Music Guide  
Rhapsody Channels (Rhapsody Radio)  
My Artists  
My Albums  
My Genres  
My Tracks  
My Playlists  
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1. From the Music Library pane, click the Music Services tab, and select Rhapsody.  
IftheMusic Services tab is not displayed in the Music Library, see "Showing/hid-  
ing the Music Services tab" on page 4-25.  
2. Highlight a music selection and choose one of the following options:  
Select Play Now to play the selection now  
Select Play Next to play the selection after the current track  
Select Add to End of Queue to add it to the end of your music queue  
Right-click and select Play Now and Replace Queue to remove the contents of  
the current queue and replace it with this selection  
If you are selecting music from the Rhapsody Music Guide, you can additionally  
select Add To My Rhapsody Library or Delete From My Rhapsody Library.  
Using Search  
1. From the Zones pane, click to highlight the zone you want to play music in.  
2. Choose one of the following options:  
From the Music Library pane, click the Music Services tab, and select Rhapso-  
dy,  
or  
From the Music menu, select Rhapsody.  
3. Select Search.  
4. Enter your search criteria (full or partial), select the category you wish to search  
(artists, albums, composers, or tracks), and click Search.  
Using ‘drag and drop’  
You can drag and drop tracks directly from Rhapsody to the queue. Highlight a  
selection, and while holding down the mouse, drag the selection to the music queue,  
and then release.  
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Chapter 4: Managing and Playing Music  
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Rhapsody Music Guide  
The Rhapsody Music Guide displays a variety of music selections, including a list of  
music genres, top artists, top albums, and top tracks, new releases and Rhapsody-  
recommended selections. Click any of the links to browse through the Rhapsody Music  
Guide and make selections.  
Rhapsody Radio  
1. Select the zone you want to play music in.  
Click the Music Services tab, and select Rhapsody. (If you are using the Rhap-  
sody free trial, select Music Service Trials>Rhapsody Trial instead.)  
2. Select Rhapsody Channels.  
3. Select a radio station, and click Play Now.  
Adding tracks or albums to your Rhapsody Library  
1. From the Music Services tab, highlight an album, track, or Rhapsody radio station  
and right-click.  
2. Select Add to My Rhapsody Library.  
Using Rhapsody with UPnP  
If you are using Rhapsody’s desktop application to organize the music on your local  
drive, your Sonos system can access Rhapsody’s server using Universal Plug and Play  
(UPnP). You should only use this method to access Rhapsody if you are using  
Rhapsody’s desktop application, or if you have multiple Rhapsody accounts active in  
your household.  
To access Rhapsody’s server using UPnP, make sure UPnP is enabled in the Rhapsody  
desktop application so that the Sonos Digital Music System can recognize it and show  
Rhapsody in your Music Library. This is a one-time preference setting. Remember—  
your computer must be on in order to stream Rhapsody content if you are accessing  
Rhapsody’s server this way.  
Change Rhapsody setting:  
1. Start RealRhapsody.  
2. Click Tools>Preferences>Rhapsody Server (UPnP).  
3. Click to check the Start UPnP Server Once Logged In box, and then click Start.  
4. Click OK.  
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Sonos Digital Music System User Guide  
Change Sonos setting:  
1. From the Sonos Desktop Controller for Windows, select File>Preferences and  
click the Advanced Options button.  
2. Check the Show music from Rhapsody UPnP servers checkbox and click OK.  
Deleting a Rhapsody account from Sonos  
1. From the Desktop Controller menu bar, select Music>Set Up Music Services.  
2. Select the account you wish to remove, and click Remove.  
3. Click Yes to confirm, and then click OK.  
This will not delete your account from Rhapsody. Your account status with Rhapsody  
will be unaffected.  
Using the Desktop Controller for Macintosh  
If you’re new to Rhapsody  
1. From the Music Library, click the Music Services tab.  
2. Select Rhapsody Trial.  
3. Select I’m new to Rhapsody.  
4. Accept the Rhapsody terms and conditions, and then click Continue.  
5. Click Done.  
Your free Rhapsody trial account will be valid for 30 days.  
After the trial expires  
After the free trial expires, if you wish to continue using Rhapsody with Sonos, you can  
become a Rhapsody subscriber. Go to www.sonos.com/Rhapsody for subscription  
information. Once you become a subscriber, simply follow the steps below to add your  
Rhapsody account information to Sonos in order to have instant access to Rhapsody  
from your Sonos Digital Music System.  
1. From the Music Services tab, select Rhapsody Trial.  
2. Click the Update link.  
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Chapter 4: Managing and Playing Music  
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3. Click Continue.  
4. Enter your Rhapsody user name, and password, and then click Continue. Your  
user name and password will be verified with Rhapsody.  
IF for some reason the Rhapsody trial no longer displays on the Music Services tab,  
you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Rhapsody Trial is displayed, select it, and press Subscribe. Follow  
the prompts to enter your Rhapsody user name and password. If Rhapsody Trial  
is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select Rhapsody, and click Continue.  
4. Select Rhapsody, and click Continue.  
5. Enter your Rhapsody user name and password, and click Continue. Your user  
name and password will be verified with Rhapsody.  
If you already have a Rhapsody account  
1. From the Music Services tab, select Rhapsody Trial.  
2. Select I already have a Rhapsody account.  
Enter your Rhapsody user name and password and click Continue.our membership  
information will be verified with Rhapsody and then you’ll have instant access to  
Rhapsody from the Sonos Digital Music System.  
Selecting music from Rhapsody  
Music selection choices include:  
Rhapsody Music Guide  
Rhapsody Radio  
My Artists  
My Albums  
My Genres  
My Tracks  
My Playlists  
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Sonos Digital Music System User Guide  
1. From the Music Library pane, click the Music Services tab, and select Rhapsody  
(if you are using the Rhapsody trial, select Rhapsody Trial instead.)  
IftheMusic Services tab is not displayed in the Music Library, see "Showing/hid-  
ing the Music Services tab" on page 4-25.  
2. Highlight a music selection, and click Play Now, Play Next, or Add to Queue to  
add it to the end of your music queue. If you are selecting music from the  
Rhapsody Music Guide, you can additionally select Add To My Rhapsody Library.  
Rhapsody Music Guide  
The Rhapsody Music Guide displays a variety of music selections, including a list of  
music genres, top artists, top albums, and top tracks, new releases and Rhapsody-  
recommended selections. Click any of the links to browse through the Rhapsody Music  
Guide and make selections.  
Rhapsody Radio  
1. Select a zone.  
2. Click the Music Services tab.  
3. Select Rhapsody Radio, and then select a radio station from the My Stations list.  
4. Click Play Now.  
Using Rhapsody with UPnP  
If you are using Rhapsody’s desktop application to organize the music on your local  
drive, your Sonos system can access Rhapsody’s server using Universal Plug and Play  
(UPnP). You should only use this method to access Rhapsody if you are using  
Rhapsody’s desktop application, or if you have multiple Rhapsody accounts active in  
your household.  
To access Rhapsody’s server using UPnP, make sure UPnP is enabled in the Rhapsody  
desktop application so that the Sonos Digital Music System can recognize it and show  
Rhapsody in your Music Library. This is a one-time preference setting. Remember—  
your computer must be on in order to stream Rhapsody content if you are accessing  
Rhapsody’s server this way.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 4: Managing and Playing Music  
4-65  
Change Rhapsody setting:  
1. Start RealRhapsody.  
2. Click Tools>Preferences>Rhapsody Server (UPnP).  
3. Click to check the Start UPnP Server Once Logged In box, and then click Start.  
4. Click OK.  
Change Sonos setting:  
1. Select Sonos>Preferences and click the Advanced Options button.  
2. Check the Show music from Rhapsody UPnP servers checkbox and click Done.  
Deleting a Rhapsody account from Sonos  
1. From the Music menu, select Set Up Music Services.  
2. Select the account you wish to remove, and click Remove.  
This will not delete your account from Rhapsody. Your account status with Rhapsody  
will be unaffected.  
Using the Sonos Controller  
If you’re new to Rhapsody  
1. From the Music menu, select Music Service Trials.  
2. Select Rhapsody Trial and press OK.  
3. Select I’m new to Rhapsody, and then follow the on-screen prompts to set up  
your Sonos music system.  
Your free Rhapsody trial account will be valid for 30 days.  
After the trial expires  
After your free trial expires, if you wish to become a Rhapsody subscriber, you can go to  
www.sonos.com/rhapsody/trial and click Subscribe Now. Once you become a  
Rhapsody customer, simply update Sonos with your membership information (steps  
below) in order to have instant access to Rhapsody from your Sonos Digital Music  
System.  
1. From the Music menu, select Music Service Trials.  
2. Select Rhapsody Trial, and press Manage.  
3. Select Subscribe to Rhapsody, and press OK.  
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Sonos Digital Music System User Guide  
4. Enter your Rhapsody user name, and then press Accept.  
5. Enter your Rhapsody password, and then press Accept.  
Your user name and password will be verified with Rhapsody.  
IF for some reason the Rhapsody trial no longer displays on the Music Service Trials  
screen, you can add your account membership information to Sonos this way instead:  
1. From the Music menu, select System Settings>Music Library  
Management>Music Service Setup.  
The music services that are currently configured to work with your Sonos system  
are displayed. If Rhapsody Trial is displayed, use the scroll wheel to highlight it,  
and press Subscribe. If Rhapsody Trial is not displayed, continue on to step 2.  
2. Press Add.  
3. Select Rhapsody>Rhapsody, and press OK.  
4. Enter your Rhapsody user name, and then press Accept.  
5. Enter your Rhapsody password, and then press Accept.  
Your user name and password will be verified with Rhapsody.  
If you’re an existing Rhapsody customer  
1. From the Music menu, select Music Service Trials.  
2. Select Rhapsody Trial and press OK.  
3. Select I already have a Rhapsody account, and then follow the on-screen  
prompts to set up your Sonos music system. You will be asked to enter your  
Rhapsody user name and password.  
Your credentials will be verified with Rhapsody, and you will have instant access to  
Rhapsody from your Sonos Digital Music System.  
Selecting music  
Rhapsody selection choices include:  
Rhapsody Music Guide  
Rhapsody Channels (Rhapsody Radio)  
My Artists  
My Albums  
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Chapter 4: Managing and Playing Music  
4-67  
My Genres  
My Tracks  
My Playlists  
1. From the Music menu, select Rhapsody.  
2. Choose one of the following options— use the scroll wheel to browse, pressing  
OK to drill down through the menus until you find the desired selection.  
Select Search to look for new music selections from Rhapsody.  
Select My Artists, My Albums, My Genres, My Tracks, or My Playlists to select  
from music you have already saved to your Rhapsody Library.  
Select Rhapsody Music Guide to select from supplied Rhapsody content.  
3. Press the Play button to play the music now, or press OK and select one of the  
following:  
Play Now to play the music now  
Play Next to play it next in the queue  
Add to Queue to add it to the end of your music queue  
If you are selecting music from the Rhapsody Music Guide, you can additionally  
select Add To My Rhapsody Library.  
Selecting a Rhapsody radio station  
1. Select a zone.  
2. From the Music menu, select Rhapsody>Rhapsody Channels.  
3. Select a radio station, and press OK.  
Adding tracks or albums to your Rhapsody Library  
From the Now Playing screen, select Rhapsody to add a track or an album to your  
Rhapsody Library.  
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Sonos Digital Music System User Guide  
SIRIUS®  
Now you can listen to SIRIUS Internet Radio using your Sonos® Digital Music System.  
Sonos connects directly to SIRIUS to give you instant access to more than 80 premium  
channels. Your Sonos system comes with a free 30-day, SIRIUS trial—no signup, no  
credit card necessary. To activate a music service trial, your Sonos system must be  
registered so if you have not yet registered, go to "System Registration" on page 1-3 for  
help with this step.  
Note: SIRIUS may not be available in your country. If the SIRIUS Internet Radio trial  
does not appear as an option, you can go to www.sirius.com for more information.  
To use SIRIUS with your Desktop Controller, see "Using the Desktop Controller  
for Windows" on page 4-68.  
To use SIRIUS with your Desktop Controller, see "Using the Desktop Controller  
for Macintosh" on page 4-72.  
To use SIRIUS with your Sonos Controller, see "Selecting a SIRIUS radio station"  
on page 4-75.  
Using the Desktop Controller for Windows  
If you’re new to SIRIUS Internet Radio  
1. From the Music Library, click the Music Services tab.  
2. Click SIRIUS Internet Radio Trial.  
3. Select I’m new to SIRIUS Internet Radio.  
4. Accept the SIRIUS terms and conditions, and then click Next.  
5. Click Finish.  
Your free SIRIUS trial account will be valid for 30 days.  
Note: SIRIUS allows playback of one radio channel at a time in your household. This  
means that if you are listening to SIRIUS in your home office and someone in the  
kitchen starts a different SIRIUS channel, the SIRIUS channel in your home office will  
stop playing.  
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Chapter 4: Managing and Playing Music  
4-69  
After the trial expires  
After the free trial expires, if you wish to continue using SIRIUS with Sonos, you can  
become a premium SIRIUS Internet Radio Service subscriber. Go to www.sonos.com/  
SIRIUS/trial and click Subscribe Now. Once you become a premium subscriber, simply  
follow the steps below to add your SIRIUS account information to Sonos and you’ll  
have instant access to SIRIUS from your Sonos Digital Music System.  
1. From the Music Services tab, select SIRIUS Internet Radio Trial.  
2. Click the Update link.  
3. Click Next.  
4. Enter your SIRIUS user name, and password, and then click Next. Your user name  
and password will be verified with SIRIUS.  
IF for some reason the SIRIUS Internet Radio trial no longer displays on the Music  
Services tab, you can add your account membership information to Sonos this way  
instead:  
1. From the Music menu, select Set Up Music Services.  
2. Select the SIRIUS Internet Radio Trial, and click Subscribe.  
3. Click Next.  
4. Enter your SIRIUS user name, and password, and then click Next. Your user name  
and password will be verified with SIRIUS.  
If you are a standard SIRIUS Satellite Radio subscriber  
Your current SIRIUS subscription level includes free SIRIUS Internet Radio at standard  
audio quality - 32Kbps. Sonos requires premium audio quality streams - 128 Kpbs. Your  
Sonos system comes with a free 30-day, SIRIUS Internet Radio trial—no signup, no  
credit card necessary. After the trial, if you want to keep listening to SIRIUS Internet  
Radio using your Sonos Digital Music System, simply upgrade your SIRIUS Satellite  
Radio subscription to a premium level.  
1. From the Music Library, click the Music Services tab.  
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Sonos Digital Music System User Guide  
2. Click SIRIUS Internet Radio Trial.  
3. Select I already have a SIRIUS Internet Radio account.  
4. Enter your SIRIUS user name and password, and then click Next. Your user name  
and password will be verified with SIRIUS.  
If you do not know your SIRIUS user name and password, you can contact SIRIUS  
directly to retrieve your user name and password, or you can press Cancel and select  
I’m New to SIRIUS Internet Radio instead.  
Note: After your free trial period ends, if you wish to continue using SIRIUS with  
Sonos you will have to upgrade your SIRIUS account to a premium level subscription.  
You can go to www.sonos.com/SIRIUS for more information.  
For more information, see Upgrading your SIRIUS account below.  
If you are a premium SIRIUS subscriber  
1. From the Music Library, click the Music Services tab.  
2. Click SIRIUS Internet Radio Trial.  
3. Select I already have a SIRIUS Internet Radio account.  
4. Enter your SIRIUS user name and password, and then click Next. Your user name  
and password will be verified with SIRIUS.  
For premium SIRIUS Satellite Radio and Internet Radio service subscribers, Sonos will  
automatically skip the 30-day trial and give you instant access to SIRIUS from your  
Sonos Digital Music System. Nothing additional is required.  
Upgrading your SIRIUS account  
Note: If you wish to continue using SIRIUS with Sonos after the trial period ends,  
you will have to upgrade your SIRIUS account to a premium level subscription. You  
can go to www.sonos.com/SIRIUS and click Subscribe Now.  
Once you become a premium SIRIUS Satellite Radio or Internet Radio subscriber,  
simply follow the steps below to update Sonos with your membership information  
and you’ll have instant access to SIRIUS from your Sonos Digital Music System.  
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Chapter 4: Managing and Playing Music  
4-71  
1. From the Music Services tab, select SIRIUS Internet Radio Trial.  
2. Click the Update link.  
Click Next.  
Your account information will be verified with SIRIUS.  
IF for some reason the SIRIUS Internet Radio trial no longer displays on the Music  
Services tab, you can update your account membership information this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If SIRIUS Internet Radio Trial is displayed, select it, and press  
Subscribe. Your user name and password will be verified with SIRIUS. If SIRIUS  
Radio Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select SIRIUS Internet Radio, and click Next.  
4. Select the SIRIUS Internet Radio button, and click Next.  
password will be verified with SIRIUS.  
Selecting a SIRIUS radio station  
Note: Some SIRIUS radio stations contain adult content that may not be suitable for  
children under 18. If you would like to remove the SIRIUS 30-day trial from your  
Sonos music system after you activate it, please see "Removing a music service trial"  
on page 4-27.  
1. From the Music Library pane, click the Music Services tab and select SIRIUS.  
IftheMusic Services tab is not displayed in the Music Library, see "Showing/hid-  
ing the Music Services tab" on page 4-25.  
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Sonos Digital Music System User Guide  
2. Select a category, select a radio station, and click Play Now.  
Note: SIRIUS allows playback of one radio channel at a time in your household. This  
means that if you are listening to SIRIUS in your home office, and someone in the  
kitchen starts a different SIRIUS channel, the SIRIUS channel in your home office will  
stop playing.  
Using the Desktop Controller for Macintosh  
If you’re new to SIRIUS Internet Radio  
Your Sonos system comes with a free 30-day SIRIUS trial—no signup, no credit card  
necessary. To activate a music service trial, your Sonos system must be registered so if  
you have not yet registered, go to "System Registration" on page 1-3 for help with this  
step.  
Note: SIRIUS may not be available in your country. If the SIRIUS Internet Radio trial  
does not appear as an option, you can go to www.sirius.com for more information.  
1. From the Music Library, select the Music Services tab.  
2. Select SIRIUS Internet Radio Trial.  
3. Select I’m new to SIRIUS Internet Radio.  
4. Accept the SIRIUS terms and conditions, and then click Continue.  
5. Click Done.  
Your free SIRIUS trial account will be valid for 30 days.  
Note: SIRIUS allows playback of one radio channel at a time in your household. This  
means that if you are listening to SIRIUS in your home office, and someone in the  
kitchen starts a different SIRIUS channel, the SIRIUS channel in your home office will  
stop playing.  
After the trial expires  
After the free trial expires, if you wish to continue using SIRIUS with Sonos, you can  
become a premium SIRIUS Internet Radio Service subscriber. Go to www.sonos.com/  
SIRIUS/trial for subscription information. Once you become a premium subscriber,  
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Chapter 4: Managing and Playing Music  
4-73  
simply follow the steps below to add your SIRIUS account information to Sonos and  
you’ll have instant access to SIRIUS from your Sonos Digital Music System.  
1. From the Music Services tab, select SIRIUS Internet Radio Trial.  
2. Click the Update link.  
3. Click Continue.  
4. Enter your SIRIUS user name, and password, and then click Continue. Your user  
name and password will be verified with SIRIUS.  
IF for some reason the SIRUIUS Internet Radio trial no longer displays on the Music  
Services tab, you can add your account membership information to Sonos this way  
instead:  
1. From the Music menu, select Set Up Music Services.  
2. Select the SIRIUS Internet Radio Trial, and click Subscribe.  
3. Click Continue.  
4. Enter your SIRIUS user name, and password, and then click Continue. Your user  
name and password will be verified with SIRIUS.  
If you are a standard SIRIUS Satellite Radio subscriber  
Your current SIRIUS subscription level includes free SIRIUS Internet Radio at standard  
audio quality - 32Kbps. Sonos requires premium audio quality streams - 128 Kpbs. Your  
Sonos system comes with a free 30-day, SIRIUS Internet Radio trial—no signup, no  
credit card necessary. After the trial, if you want to keep listening to SIRIUS Internet  
Radio using your Sonos Digital Music Systematically upgrade your SIRIUS Satellite  
Radio account to a premium level subscription.  
1. From the Music Library, select the Music Services tab.  
2. Select SIRIUS Internet Radio Trial.  
3. Select I already have a SIRIUS Internet Radio account.  
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Sonos Digital Music System User Guide  
4. Enter your SIRIUS user name and password, and then click Continue. Your user  
name and password will be verified with SIRIUS.  
If you do not know your SIRIUS user name and password, you can contact SIRIUS  
directly to retrieve your user name and password, or you can press Cancel and select  
I’m New to SIRIUS Internet Radio instead.  
Note: After your free trial period ends, if you wish to continue using SIRIUS with  
Sonos you will have to upgrade your SIRIUS account to a premium level subscription.  
You can go to www.sonos.com/SIRIUS for more information.  
If you wish to upgrade, see Upgrading your SIRIUS account below.  
If you are a premium SIRIUS subscriber  
1. From the Music Library, click the Music Services tab.  
2. Click SIRIUS Internet Radio Trial.  
3. Select I already have a SIRIUS Internet Radio account.  
4. Enter your SIRIUS user name and password, and then click Next. Your user name  
and password will be verified with SIRIUS.  
For premium SIRIUS Satellite Radio and Internet Radio service subscribers, Sonos will  
automatically skip the 30-day trial and give you instant access to SIRIUS from your  
Sonos Digital Music System. Nothing additional is required.  
Upgrading your SIRIUS account  
Note: If you wish to continue using SIRIUS with Sonos after the trial period ends,  
you will have to upgrade your SIRIUS account to a premium level subscription. You  
can go to www.sonos.com/SIRIUS for more information.  
Once you become a premium SIRIUS Satellite Radio or Internet Radio subscriber, simply  
follow the steps below to update Sonos with your membership information and you’ll  
have instant access to SIRIUS from your Sonos Digital Music System.  
1. From the Music Services tab, select SIRIUS Internet Radio Trial.  
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Chapter 4: Managing and Playing Music  
4-75  
2. Click the Update link.  
3. Click Continue.  
Your account information will be verified with SIRIUS.  
IF for some reason the SIRIUS Internet Radio trial no longer displays on the Music  
Services tab, you can update your account membership information this way instead:  
1. From the Music menu, select Set Up Music Services.  
The music services that are currently configured to work with your Sonos system  
are displayed. If SIRIUS Internet Radio Trial is displayed, select it, and press  
Subscribe. Your user name and password will be verified with SIRIUS. If SIRIUS  
Radio Trial is not displayed, continue on to step 2.  
2. Press the Add button.  
3. Select SIRIUS Internet Radio, and click Continue.  
4. Select SIRIUS Internet Radio, and click Continue.  
5. Enter your SIRIUS user name and password, and click Continue. Your user name  
Selecting a SIRIUS radio station  
Note: Some SIRIUS radio stations contain adult content that may not be suitable for  
children under 18. If you would like to remove the SIRIUS 30-day trial from your  
Sonos music system after you activate it, please see "Removing a music service trial"  
on page 4-27.  
1. From the Music Library pane, click the Music Services tab and select SIRIUS.  
IftheMusic Services tab is not displayed in the Music Library, see"Showing/hid-  
ing the Music Services tab" on page 4-25.  
2. Select a category, select a radio station, and click Play Now.  
Note: SIRIUS allows playback of one radio channel at a time in your household. This  
means that if you are listening to SIRIUS in your home office, and someone in the  
kitchen starts a different SIRIUS channel, the SIRIUS channel in your home office will  
stop playing.  
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Sonos Digital Music System User Guide  
Using the Sonos Controller  
If you’re a new SIRIUS user  
1. From the Music menu, select Music Service Trials.  
2. Select SIRIUS Internet Radio Trial and press OK.  
3. Select I’m new to SIRIUS, and follow the on-screen prompts to set up your Sonos  
music system.  
Your free SIRIUS Internet Radio trial account will be valid for 30 days.  
After the trial expires  
After the free trial expires, if you wish to continue using SIRIUS with Sonos, you can  
become a premium SIRIUS service subscriber. Go to www.sonos.com/SIRIUS/trial for  
subscription information. Once you become a premium subscriber, simply add your  
SIRIUS account information to Sonos in order to have instant access to SIRIUS from your  
Sonos Digital Music System.  
1. From the Music menu, select Music Service Trials.  
2. Select SIRIUS Radio Trial, and press Manage.  
3. Select Subscribe to SIRIUS, and press OK.  
4. Press OK again.  
5. Enter your SIRIUS user name, and then press Accept.  
6. Enter your SIRIUS password, and then press Accept.  
Your user name and password will be verified with SIRIUS.  
If you have an existing SIRIUS account  
1. From the Music menu, select Music Service Trials.  
2. Select SIRIUS Internet Radio Trial and press OK.  
3. Select I already have a SIRIUS account, and then follow the on-screen prompts  
to set up your Sonos music system. (If you do not know your SIRIUS user name and  
password, you can contact SIRIUS directly to retrieve them.)  
If you are a standard SIRIUS Satellite Radio subscriber, your current subscrip-  
tion level includes SIRIUS Internet Radio at standard audio quality - 32Kbps.  
However, Sonos requires premium audio quality streams - 128 Kpbs. Your Sonos  
system comes with a free 30-day, SIRIUS Internet Radio trial. After the trial, if you  
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want to keep listening to SIRIUS using your Sonos Digital Music System, simply  
contact SIRIUS and upgrade your SIRIUS account to a premium level subscrip-  
tion. See Upgrading your SIRIUS account below.  
If you are already a premium SIRIUS service subscriber (premium Satellite Radio  
or Internet Radio service) Sonos will automatically skip the 30-day trial and give  
you instant access to SIRIUS from your Sonos Digital Music System. Nothing ad-  
ditional is required.  
Upgrading your SIRIUS account  
After you contact SIRIUS to upgrade your account to a premium service level  
subscription, simply update Sonos with your SIRIUS membership information and  
you’ll have instant access to SIRIUS from your Sonos Digital Music System.  
1. From the Music menu, select Music Service Trials.  
2. Select SIRIUS Internet Radio Trial, and press Manage.  
3. Select Subscribe to SIRIUS, and press OK.  
4. Press OK again.  
Your user name and password will be verified with SIRIUS.  
IF for some reason the SIRIUS Internet Radio trial no longer displays on the Music  
Service Trials screen, you can add your account membership information to Sonos  
this way instead:  
1. From the Music menu, select System Settings>Music Library  
Management>Music Service Setup.  
The music services that are currently configured to work with your Sonos system  
are displayed. If SIRIUS Internet Radio Trial is displayed, use the scroll wheel to  
highlight it, and press Subscribe. Your user name and password will be verified  
with SIRIUS. If SIRIUS Radio Trial is not displayed, continue on to step 2.  
2. Press Add.  
3. Select SIRIUS Radio>SIRIUS Radio, and press OK.  
4. Enter your SIRIUS user name, and then press Accept.  
5. Enter your SIRIUS password, and then press Accept.  
Your user name and password will be verified with SIRIUS.  
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Selecting a radio station  
Note: Some SIRIUS radio stations contain adult content that may not be suitable for  
children under 18. If you would like to remove the SIRIUS 30-day trial from your  
Sonos music system after you activate it, please see "Removing a music service trial"  
on page 4-27.  
1. From the Music menu, select SIRIUS and press OK. (If you are using the SIRIUS  
Radio trial, select Music Service Trials>SIRIUS Internet Radio Trial instead).  
Your SIRIUS radio stations are displayed.  
2. Use the scroll wheel to select a radio station, and press OK.  
Note: SIRIUS allows playback of one radio channel at a time in your household. This  
means that if you are listening to SIRIUS in your home office, and someone in the  
kitchen starts a different SIRIUS channel, the SIRIUS channel in your home office will  
stop playing.  
Windows Media® Player 11  
The Sonos® Digital Music System is compatible with Windows Media Player 11. Once  
you have Windows Media Player on your computer, you must make sure media sharing  
is turned on so that the Sonos Digital Music System can access the music stored in your  
WMP library. This is a one-time preference setting.  
Enabling Windows media sharing  
1. Start Windows Media Player 11.  
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2. Click the Library tab.  
3. Select Media Sharing.  
4. Click the Share my media checkbox, and click OK.  
After you turn on media sharing, a list of your networked devices will appear.  
5. Click to highlight the first ZonePlayer in the list, and click Allow.  
6. Select the next ZonePlayer and click Allow, repeating this procedure until all of  
your ZonePlayers display a green checkmark (see illustration below).  
Note: If you do not allow media sharing on all ZonePlayers, those ZonePlayers will  
not be able to play the music stored in your Windows Media Player library.  
Turning on automatic media sharing  
You may want to turn on automatic media sharing so that you don't have to manually  
share a new device each time you add one to your network.  
1. Start Windows Media Player 11.  
2. Click the Library tab.  
3. Select Media Sharing.  
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4. Click the Settings button.  
5. Check the Allow new devices and computers automatically checkbox.  
When this box is checked, you will no longer be prompted to set up media sharing  
when you add a new device to your network - it will be set up for you automatically.  
Selecting music from Windows Media Player  
Music selection choices include:  
Artists  
Contributing Artists  
Albums  
Composers  
Genres  
Tracks  
Playlists  
1. From the Music Library pane, click the Music Services tab and select Windows  
Media.  
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IftheMusic Services tab is not displayed in the Music Library, see "Showing/hid-  
ing the Music Services tab" on page 4-25.  
2. Highlight a music selection and click Play Now or Add to Queue (adds to the end  
of your music queue.)  
Sonos Playlists  
Sonos Playlists are music queues you create and save for future listening. For example,  
you might want to create a jazz playlist, a party playlist, or an easy listening playlist.  
Creating a Sonos Playlist  
Using the Desktop Controller  
1. Create a music queue by selecting music tracks from your music library.  
2. Choose one of the following options:  
From the Queue pane, click Save Queue, or  
Select Queue>Save Queue as Sonos Playlist from the Play menu.  
3. Type a name for this playlist, and press OK (Windows) or Save (Macintosh). This  
queue is now accessible from the Sonos Playlists tab.  
To play a saved queue, highlight the desired playlist from the Sonos Playlists tab, and  
then choose one of the following options:  
Select Play Now to start the playlist immediately  
Select Add to Queue to add it to the end of your current music queue  
Right-click and select Play Now and Replace Queue to clear the current queue  
and replace it with this playlist  
Select Play Now and Replace Queue from the Music menu to clear the current  
queue and replace it with this playlist  
Using the Sonos Controller  
1. From the View Queue window, press Edit Queue.  
2. Select Save Queue, and choose one of the following options:  
Press OK to save the playlist using the name displayed.  
Select Save over an existing playlist, and then choose the playlist you wish to  
update.  
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Select Enter a Different Name and use the keyboard to type another name  
such as jazz or party.  
3. Press OK after each letter entry, and then Accept when finished.  
You can access these saved Sonos playlists later from the Music menu.  
Deleting a Sonos Playlist  
Using the Desktop Controller  
1. From the Sonos Playlists tab, highlight the playlist you want to delete.  
2. Choose one of the following options:  
Click Delete, or  
Click Delete Playlist from the Music menu.  
Using the Sonos Controller  
1. From the Music menu, select Sonos Playlists, and press OK.  
2. Use the scroll wheel to highlight the playlist you want to delete, and press  
Rename/Delete.  
3. Select Delete Playlist, and press OK.  
4. Select Yes to confirm, and press OK.  
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Renaming a Sonos Playlist  
Using the Desktop Controller  
1. From the Sonos Playlists tab, highlight the playlist you want to rename.  
2. Choose one of the following options:  
Right-click and select Rename Playlist, or  
Select Rename Playlist from the Music menu.  
3. Select Rename Playlist from the Music menu.  
Using the Sonos Controller  
1. From the Music menu, select Sonos Playlists, and press OK.  
2. Use the scroll wheel to highlight the playlist you want to rename, and press  
Rename/Delete.  
3. Select Rename Playlist.  
4. Type a new name for the playlist, and then press Accept.  
Internet Radio  
The Radio tab provides a list of third-party streaming broadcasts for you to select from.  
If you have a music service enabled on your computer, you can make radio station  
selections from the music service as well.  
Use the Radio tab to display and select from a Sonos-supplied list of streaming  
MP3 or WMA broadcasts. You can make changes to this list using either the  
Desktop Controller software or your handheld Sonos Controller.  
UsetheMusic Services tab to display and select radio stations from a music ser-  
vice, if you have one enabled.  
Playing an Internet radio station  
Playing an Internet radio station  
Using the Desktop Controller  
1. Select the zone you want to listen in.  
2. Click the Radio tab.  
3. Select a radio station from the list.  
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4. Select Play Now.  
Using the Sonos Controller  
1. From the Music menu, select Internet Radio.  
2. Select the radio station category you want to choose from, and press OK.  
3. Select a radio station from the list, and press Play. It immediately begins to play in  
the zone you have currently selected.  
4. To add a radio station from the preset list to your Favorite Stations list, press Add to  
Favorites.  
5. To add a radio station that does not appear in the Sonos supplied list, use the  
Desktop Controller software (see "Setting your Internet radio preference" on page  
4-84.)  
Setting your Internet radio preference  
Adding an Internet radio station  
You can add a radio station that does not appear in your Sonos-supplied list. You must  
know the streaming URL, and the station must use the streaming MP3 broadcast  
format. This station will be added to your Favorites list.  
Use the Desktop Controller software to add Internet radio stations.  
1. Click the Radio tab.  
2. Choose one of the following options:  
Select Add New, or  
Select Add New Internet Radio Station from the Music menu.  
3. Type the streaming URL for the radio station you want to add to your station list  
(for example: http://shoutcast.com/sbin/shoutcast-  
playlists.pls?rn=8107&file=filename.pls).  
4. Type the radio station’s name in the Station Name field, and click OK (Windows)  
or Add (Macintosh).  
The new radio station gets added to your Favorites list, not to the Sonos-supplied  
Internet radio station list.  
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Editing a radio station  
Use the Desktop Controller software to edit a radio station.  
Note: You can edit the streaming URL or station name only for the radio stations  
that are in your Favorites list. However you can add any radio station to your Favorite  
Stations list using the Edit option.  
1. Click the Radio tab.  
2. Click to highlight an Internet radio station, and then select Edit.  
3. Change the streaming URL, the station name, or click Add to Favorites to add the  
station to your Favorites list, and click OK.  
Adding a station to your Favorite Stations list  
When you add radio stations to your Favorite Stations list, they are duplicated in your  
Favorites folder, not moved from the original Internet radio list. Using the Desktop  
Controller, highlight a station from the Internet radio list, and click Add to Favorites.  
Deleting a station from your Favorite Stations list  
1. Open the Desktop Controller software.  
2. From the Music Library pane, select the Radio tab.  
3. Highlight the station you want to delete from your Favorite Stations folder, and  
then click Delete.  
Auto updating your Internet Radio List  
You can receive radio station updates automatically whenever Sonos releases a new  
list. Your music system must be registered in order to receive updates. If you have not  
yet registered, see "System Registration" on page 1-3.  
Using the Desktop Controller  
1. From the File (Windows) or Sonos (Macintosh) menu, select Preferences.  
2. Click the Updates tab.  
3. Select the desired setting from the Internet Radio Station Updates section, and  
click OK.  
Using the Sonos Controller  
1. From the Music menu, select System Settings.  
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2. Select Advanced Settings>Auto Update Internet Radio Station List.  
3. Select On to turn auto update on, or Off to turn auto update off, and then click OK  
(On is the default setting.)  
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Desktop Controller for Windows  
The Sonos Desktop Controller software is compatible with Windows Vista™ and  
Windows® XP, including Windows XP® Media Center operating systems. (You can visit  
our Web site at http://faq.sonos.com/specs for the latest system requirements and  
compatible audio formats.)  
For easy setup, you should install the Desktop Controller (DCR) for Windows  
software on every Windows computer in your network that contains music files.  
However, if you wish to access music stored on a computer where file sharing is not  
enabled and the Desktop Controller software is not installed, you can go to our Web  
site at http://faq.sonos.com/sharing for assistance.  
If you have recently upgraded from Windows XP to Windows Vista and you are  
experiencing problems, see "I’ve recently upgraded to Windows Vista and my music  
doesn’t play" on page A-1.  
Chapter 5  
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Sonos Digital Music System User Guide  
Playback Controls  
Playback controls  
Volume controls  
Menu bar  
Zones pane  
Now Playing pane  
Music Library pane  
Get Music  
Queue pane  
Music queue  
controls  
Music selection  
controls  
Select an action in one of the following ways:  
Click an action button  
Select an action from the Menu bar  
Highlight a selection and then right-click  
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Chapter 5: Desktop Controller for Windows  
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The Now Playing pane displays track information for the music you are currently  
listening to. You can control the music settings for the current selection using the  
playback controls below:  
Play/Pause  
Toggles between playing and pausing the current track.  
Next/Fast Forward  
Click to jump to the start of the next track in the queue; click and hold down  
button, or click and drag progress bar to fast forward.  
Previous/Rewind  
Click to move backward; click and hold down button, or click and drag  
progress bar to fast forward.  
Shuffle  
Click to play the tracks in the music queue to play in a random order.  
Repeat  
Click to repeat the queue list after the last track has finished.  
Volume Control  
You can control the volume for an individual zone, or for a zone group if you have  
joined more than one room together. If you have two or more zones linked in a zone  
group, click the Equalizer button to adjust the volume for each zone individually.  
Volume control  
Click or drag the volume control bar to increase (+) or decrease (-) the volume. If a zone  
group is highlighted in the Zones pane, the volume change applies to all zones in the  
group. If a single zone is highlighted, the volume change applies to that room only.  
Equalizer  
Use to adjust the sound settings for a ZonePlayer, or to adjust volume for an  
individual zone within a zone group.  
Mute  
1. From the Zones pane, click to highlight the zone you want to mute.  
2. Choose one of the following options:  
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Click the Mute button. To unmute, click the Mute button again.  
From the Play menu, click Mute Zone. To unmute, click Unmute Zone.  
Mute all zones  
You can temporarily mute all of your ZonePlayers at any time. The track will continue to  
progress, but there will be no sound emitted.  
To mute all the zones in your household, click Mute All Zones from the Play  
menu.  
To unmute, click Unmute All Zones from the Play menu.  
Clock and Alarms  
This section discusses how to use the clock and alarms features on your Desktop  
Controller. For help using your handheld Controller, go to "Clock and Alarms" on page  
7-8.  
Setting date and time  
1. From the Zones menu, select Clocks and Alarms.  
2. Click the Date and Time button.  
3. Choose one of the following options:  
Select your time zone, desired time format, and date format, and then click OK.  
Select the Select the date and time from the Internet radio button, and then  
click OK.  
Select the Set the date and time manually radio button. Make your selections  
from the displayed fields, and then click OK.  
Adding an alarm  
1. From the Zones menu, select Clocks and Alarms.  
2. Click New.  
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3. Choose the desired settings for this alarm, including the alarm time, the zone you  
would like the alarm to play in, the music source you’d like to play from, the  
frequency of the alarm, and the volume and duration settings.  
Note: If the music you’ve selected is not available (such as an Internet radio station  
that has dropped off), your alarm will play the Sonos chime instead.To stop the  
chime, you can press Pause.  
If you check Include Linked Zones, the alarm will play in the zones that are linked  
together at the time the alarm goes off. It does not play in the zones that were linked  
when the alarm was originally added to the Sonos system.  
Editing an alarm  
1. From the Zones pane, click to highlight the zone you want to change the alarm  
setting for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Select the alarm you wish to change, and click Edit.  
4. Make the desired changes, and click OK.  
If you check Include Linked Zones, the alarm will play in the zones that are linked  
together when the alarm goes off. It does not play in the zones that were linked when  
the alarm was originally added to the Sonos system.  
Deleting an alarm  
1. From the Zones pane, click to highlight the zone you want delete the alarm  
setting for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Select the alarm you wish to delete, and click Delete.  
Showing the clock screen  
Once an alarm has been added to your Sonos system, you can set a preference to have  
the clock screen show automatically on a handheld Controller when the alarm sounds.  
1. From the Music menu on your handheld Controller, select Clock and  
Alarms>Alarms.  
2. Select the alarm from the list, and then click Advanced.  
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3. Select Show Clock on this Controller. (If you want the clock to show on any other  
Controllers, repeat this process on the other Controllers.)  
Setting a sleep timer  
1. From the Zones pane, click to highlight the zone or zone group you want to set up  
a sleep timer for.  
2. From the Zones menu, select Sleep Timer.  
3. Select the desired time frame, and then click OK.  
4. If you wish to turn the sleep timer off, select Off from the list, and click OK.  
Note: When a sleep timer is active, the sleep timer icon  
displays in the Now Playing pane.  
Software Updates  
Sonos provides software updates for your music system in order to improve  
performance and add features. Your music system must be registered in order to  
receive these software updates. If you have not yet registered, see "System  
Registration" on page 1-3.  
There are two options available:  
Periodically check for updates. An alert will appear when you start the Desktop  
Controller software indicating there are updates available.  
Do not check for updates.  
Setting software update preferences  
1. From the File menu, select Preferences.  
2. Click the Updates tab.  
3. Select the desired setting from the Software Update Notifications section, and  
click OK.  
Downloading software updates  
1. From the Help menu, select Check for Updates.  
2. If there are updates available, click Update Now to download.  
Your ZonePlayers, as well as your Desktop Controller software, will be updated  
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as Sonos components must carry the same software version number. This pro-  
cess may take several minutes per device, depending upon your network con-  
nection. Your Sonos Desktop Controller software will automatically close  
and then re-open during the update process.  
Software updates to your Sonos Controller are initiated from that device, so if  
you have updated your Desktop Controller software, you will be prompted to  
update the handheld Controller the next time you use it. Simply follow the Con-  
troller’s on-screen prompts.  
If your software is up to date, the message “Your Sonos Digital Music System is  
up to date. No updates are required” will appear instead.  
Caution: Do not disconnect power from your ZonePlayer(s), or in any way  
disable your Sonos Digital Music System while this process is running. Contact  
Sonos Customer Support if an error occurs.  
ZonePlayer software updates  
One or more ZonePlayers may need to be updated when you purchase a new  
ZonePlayer with a later software version, or if you plug in a ZonePlayer that was not in  
use when you performed your last software update. When a ZonePlayer’s software  
version gets out of sync from the rest of your Sonos Digital Music System components,  
you will see the following message displayed in the Zones pane:  
Click the outdated zone to begin the software update process.  
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Additional Preferences  
In addition to selecting your Internet radio preferences ("Auto updating your Internet  
Radio List" on page 4-85) and software update preferences ("Setting software update  
preferences" on page 5-6), you can also change the wireless channel your Sonos  
system operates on, and change the line-in encoding preferences.  
Selecting a different wireless channel  
The Sonos Digital Music System selects the optimal radio frequency channel during  
setup. However, if you have other wireless devices using this channel, you may want to  
switch the Sonos Digital Music System to another channel to avoid conflicts, as  
conflicts may cause audio drop-outs.  
1. From the File menu, select Preferences.  
2. Click the Advanced tab.  
3. Select another wireless channel from the Wireless Channel drop-down list, and  
click OK.  
It may take several seconds for the switch to take effect. If you have music playing, a  
short music dropout will occur during the wireless channel change.  
Line-in encoding  
The audio from line-in sources can be encoded to produce compressed or  
uncompressed audio. We recommend the following usage guidelines:  
Use Uncompressed if:  
You want optimal performance with home theaters.  
You want to produce the highest quality sound for your multi-zone Sonos  
system (this selection requires more network bandwidth than compressed  
audio.)  
Use Compressed if:  
You are connecting more than 4 zones wirelessly.  
1. From the File menu, select Preferences.  
2. Click the Advanced tab.  
3. Select Compressed or Uncompressed from the Line-In Encoding list, and click  
OK.  
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Chapter 5: Desktop Controller for Windows  
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When Compressed is selected, you will notice a delay before the music starts to play.  
When Uncompressed is selected, this delay is significantly reduced.  
Firewall Information  
The Sonos Digital Music System is designed to work with existing firewall software.  
Information for some common firewall software is listed below. If your software firewall  
is not listed, please see http://faq.sonos.com/firewall for the latest firewall information  
or contact Sonos Technical Support at http://www.sonos.com/support.  
Microsoft Windows Firewall  
1. When installing the Sonos Desktop Controller, select Unblock in the Windows  
Firewall.  
2. If the dialog box does not appear, go to Start>Settings>Control Panel.  
3. Click Security Center>Windows Firewall.  
4. Click the Exceptions tab.  
5. Make sure Sonos Desktop Controller has a check mark next to it.  
6. If you don’t see Sonos Desktop Controller and you have already installed the  
Sonos Desktop Controller, click the Add Program button and browse until you  
find Sonos Desktop Controller.  
7. Click to highlight, and then click OK.  
Zone Alarm (free version)  
1. Display the Firewall settings screen.  
2. From the Main tab, check to make sure the Trusted Zones Security is set to Medium  
(default setting) level security, and the Net BIOS ports are open (default).  
3. Click the Zones tab, and verify that the network the Sonos Zone Player resides on  
is set to Trusted.  
4. From the Program Control screen, make sure the Sonos Desktop Controller  
(Sonos.exe) application is allowed full access to the Internet/Network.  
5. When launching the Sonos Desktop Controller, select Remember this Setting  
and click Allow.  
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Note: The Sonos Digital Music System will not operate correctly if the Trusted Zone  
is set to ‘High’ and if Net BIOS ports are blocked.  
Zone Alarm Pro  
1. Display the Firewall settings screen.  
2. From the Main tab, check to make sure the Trusted Zones Security is set to Medium  
(default setting) level security.  
3. From the Program Control screen, make sure the Sonos Desktop Controller  
(Sonos.exe) application is allowed full access to the Internet/Network.  
4. When launching the Sonos Desktop Controller, select Remember this Setting  
and click Allow.  
Note: The Sonos Digital Music System will not operate correctly if the Trusted Zone  
is set to High, and if NetBIOS ports are blocked.  
McAfee Personal Firewall Plus  
1. When the Sonos Application requests access to the Internet, select Grant  
Access.Select a security level from the Security Settings tab. The Sonos Digital  
Music System is compatible with all McAfee Personal Firewall configurations  
except Lockdown.  
2. From the Internet Applications tab, make sure that the Sonos Application is set  
to Allow Full Access.  
If the above configuration does NOT let the Sonos Digital Music System operate  
correctly, you can try changing the firewall settings to allow access to your music and  
your ZonePlayers.  
Open the firewall by double-clicking the icon in the system tray - typically in the  
bottom right corner of your screen.  
Select Utilities in the System Services.  
Put a check mark in the box next to Microsoft Directory Server Port 445.  
Put a check mark in the box next to Universal Plug and Play (UPNP) Port 5000.  
Select OK.  
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Chapter 5: Desktop Controller for Windows  
5-11  
Norton Personal Firewall  
The Norton Personal Firewall is fully compatible with the Sonos Digital Music System.  
Follow the steps below to configure your firewall:  
1. Make sure the Sonos Desktop Controller is allowed full access on all ports (when  
asked) by selecting Always allow connections in this program on all ports.  
2. Select Permit from the What do you want to do drop-down when sonos.exe  
attempts to access the Internet.  
3. Allow sonos.exe to connect to a DNS server by selecting Always allow  
connections in this program on all ports.  
4. From the Firewall tab, select a firewall level. The Sonos Digital Music System is  
compatible with any Internet Security setting you choose, from High to Off.  
5. From the Programs tab, make sure that sonos.exe is set to Permit All.  
For Professional Firewall users, all of the following settings must be changed on the  
Advanced selections screen:  
Scroll to Default Inbound Net BIOS Name, click Modify, click Permit, then click  
OK.  
Scroll to Default Block MS Windows Vista SMB, click Modify, click Permit,  
then click OK.  
Scroll to Block Windows File Sharing, click Modify, click Permit, then click OK.  
Scroll to Inbound UDP, click Modify, click Permit, then click OK.  
Click OK to exit the Advanced Firewall selections screen.  
Note: The Sonos Digital Music System will NOT function correctly if ‘Block Traffic’ is  
enabled.  
ISS Black Ice Protection  
If you are running Black Ice Protection, be sure to allow the Sonos Desktop Controller  
(Sonos.exe) full access to the Internet and Network.  
Black Ice Protection by Internet Security Systems is fully compatible with the Sonos  
Digital Music System. Your music system will operate seamlessly if you select either the  
"Cautious" or "Trusting" protection level from the Firewall tab.  
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Sonos Digital Music System User Guide  
If you cannot access your music and Sonos Desktop Controller software after setting  
the Protection Level to Cautious or Trusting, please follow the instructions below:  
1. Select the Intruders or Events tab.  
2. Identify the ZonePlayer’s IP address.  
3. Right-click and select Trust Intruder>Trust and Accept.  
This setting will allow the Sonos Digital Music System accessibility with all firewall  
security settings; Trusting, Cautious, Nervous, and Paranoid.  
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Desktop Controller for Macintosh  
The Desktop Controller software is compatible with Macintosh OS X, version 10.3 or  
later. (You can visit our Web site at http://faq.sonos.com/specs for the latest system  
requirements and compatible audio formats.)  
For easy setup, you should install the Desktop Controller (DCR) for Macintosh software  
on every Macintosh computer in your network that contains music files, as it will guide  
you through the process of configuring your music system and setting up access to  
your music files.  
During the setup process, you may be asked to configure your Macintosh’s firewall for  
Sonos. Also, if your Macintosh computer does not have Windows Sharing enabled, the  
Sonos Desktop Controller will guide you through the process of enabling it. Your music  
files are never copied from their current locations - your folders are simply shared out  
so they can be accessed by your Sonos Digital Music System.  
Chapter 6  
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6-2  
Sonos Digital Music System User Guide  
Playback controls  
Volume controls  
Menu bar  
Get  
music  
Zones pane  
Now Playing pane  
Music Library pane  
Queue pane  
Music queue  
controls  
Show/hide  
Music Library  
Music selection  
controls  
Select an action in one of the following ways:  
Select a button  
Select an action from the menu bar  
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Chapter 6: Desktop Controller for Macintosh  
6-3  
Playback Controls  
Play/Pause  
Toggles between playing and pausing the current track.  
Next/Fast Forward  
Select to jump to the start of the next track in the queue; select and hold  
down button, or select and drag progress bar to fast forward.  
Previous/Rewind  
Select to move backward; select and hold down button, or select and drag  
progress bar to rewind.  
Shuffle  
Select to play the tracks in the music queue in a random order.  
Repeat  
Select to repeat the queue list after the last track has finished.  
Controlling the Volume  
You can control the volume for an individual zone, or for a zone group. If you have two  
or more zones linked in a zone group, select the Equalizer button or select Equalizer  
from the Play menu to adjust the volume for each zone individually.  
Volume Control  
Select or drag the volume control bar to increase (+) or decrease (-) the  
volume. If a zone group is selected in the Zones pane, the volume change  
applies to all zones in the group. If a single zone is selected, the volume  
change applies to that room only.  
Equalizer  
Use to adjust the sound settings for a ZonePlayer, or to adjust volume for an  
individual zone within a zone group.  
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6-4  
Sonos Digital Music System User Guide  
Mute  
Select to mute the sound in a zone (if you have a zone group, all rooms in the  
zone group are affected). Select again to unmute.  
Muting all zones (DCR)  
To mute all the ZonePlayers in your household, select Mute All Zones from the  
Play menu. The track will continue to progress, but no sound will be emitted.  
To unmute all, select Unmute All Zones from the Play menu.  
Adjusting sound settings (DCR)  
Highlight a zone in the Zones pane and select the Equalizer button  
to change the  
sound settings (treble, bass, loudness, balance, or volume) for an individual ZonePlayer.  
(You can also select Equalizer from the Play menu.)  
When changing the volume for a zone group, use the group volume control on  
the left.  
If you have two or more zones in a group, use the Equalizer panel to adjust the  
volume for each zone individually.  
Clock and Alarms  
This section discusses how to use the clock and alarms features on your Desktop  
Controller. For help using your handheld Controller, go to ’Clock and Alarms’ on page 7-  
8.  
Setting date and time  
1. From the Zones pane, click to highlight the zone you want to set the date and  
time for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Click the Date and Time button.  
4. Choose one of the following options:  
Select your time zone, desired time format, and date format, and then click Set.  
Select the Select the date and time from the Internet radio button, and then  
click Set.  
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Chapter 6: Desktop Controller for Macintosh  
6-5  
Select the Set the date and time manually radio button. Make your selections  
from the displayed fields, and then click Set.  
Alarms  
Adding an alarm  
1. From the Zones menu, select Clocks and Alarms.  
2. Click New.  
3. Choose the desired settings for this alarm, including the alarm time, the zone you  
would like the alarm to play in, the music source you’d like to play from, the  
frequency of the alarm, and the volume and duration settings.  
If you check Include Linked Zones, the alarm will play in the zones that are linked  
together at the time the alarm goes off. It does not play in the zones that were linked  
when the alarm was originally added to the Sonos system.  
Note: If the music you’ve selected is not available (such as an Internet radio station  
that has dropped off), your alarm will play the Sonos chime instead. To stop the  
chime, you can press Pause.  
Editing an alarm  
1. From the Zones pane, click to highlight the zone you want to change the alarm  
setting for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Select the alarm you wish to change, and click Edit.  
4. Make the desired changes, and then click Save.  
If you check Include Linked Zones, the alarm will play in the zones that are linked  
together when the alarm goes off. It does not play in the zones that were linked when  
the alarm was originally added to the Sonos system.  
Deleting an alarm  
1. From the Zones pane, click to highlight the zone you want delete the alarm  
setting for.  
2. From the Zones menu, select Clocks and Alarms.  
3. Select the alarm you wish to delete, and click Delete.  
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6-6  
Sonos Digital Music System User Guide  
Showing the clock screen  
Once an alarm has been added to your Sonos system, you can set a preference to have  
the clock screen show automatically on a handheld Controller when the alarm sounds.  
1. From the Music menu on your handheld Controller, select Clock and  
Alarms>Alarms.  
2. Select the alarm from the list, and then click Advanced.  
3. Select Show Clock on this Controller. (If you want the clock to show on any other  
Controllers, repeat this process on the other Controllers.)  
Setting a sleep timer  
1. From the Zones pane, click to highlight the zone or zone group you want to set up  
a sleep timer for.  
2. From the Zones menu, select Sleep Timer.  
3. Select the desired time frame, and then click OK.  
4. If you wish to turn the sleep timer off, select Off from the list, and click OK.  
When a sleep timer is active, the sleep timer icon displays in the Now  
Playing pane.  
Software Updates  
Sonos provides software updates for your music system in order to improve  
performance and add features. Your music system must be registered in order to  
receive these software updates. If you have not yet registered, see ’System Registration’  
on page 1-3.  
There are two options available:  
Periodically check for updates and send an alert when an update is available.  
Do not check for updates.  
Setting software update preferences  
1. From the Sonos menu, select Preferences.  
2. Select the Updates tab.  
3. Choose the desired setting from the Software Update Notifications section.  
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Chapter 6: Desktop Controller for Macintosh  
6-7  
Downloading software updates  
1. From the Sonos menu, select Check for Updates.  
Your ZonePlayers as well as your Desktop Controller software will be updat-  
ed, as all Sonos components must carry the same software version number. This  
process may take several minutes per device, depending upon your network  
connection. Your Sonos Desktop Controller software will automatically  
quit and then re-open during the update process.  
Software updates to your handheld Sonos Controller must be initiated from  
your Controller, so if you have updated your DCR, you will be prompted to up-  
date your Controller the next time you use it. Simply follow the on-screen  
prompts.  
If your software is up to date, the message “Your Sonos Digital Music System is  
up to date. No updates are required” will appear instead.  
Caution: Do not disconnect power from your ZonePlayer(s), or in any way  
disable your Sonos Digital Music System while this process is running. Contact  
Sonos Customer Support if an error occurs.  
ZonePlayer software updates  
One or more ZonePlayers may need to be updated when you purchase a new  
ZonePlayer with a later software version, or if you plug in a ZonePlayer that was not in  
use when you performed your last software update. When a ZonePlayer’s software  
version gets out of sync from the rest of your Sonos Digital Music System components,  
you will see the following message displayed in the Zones pane:  
Click the outdated zone to begin the software update process.  
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6-8  
Sonos Digital Music System User Guide  
Additional Settings  
In addition to ’Auto updating your Internet Radio List’ on page 4-85 and ’Setting  
software update preferences’ on page 6-6, you can also change your wireless channel,  
and line-in encoding preferences.  
Selecting different wireless channel (DCR)  
The Sonos Digital Music System selects the optimal radio frequency channel during  
setup. However, if you have other wireless devices using this channel, you may want to  
switch the Sonos Digital Music System to another channel to avoid conflicts, as  
conflicts may cause audio drop-outs.  
1. From the Sonos menu, select Preferences.  
2. Select the Advanced tab.  
3. Select another wireless channel from the Wireless Channel list.  
It may take several seconds for the switch to take effect. If you have music playing, a  
short music dropout will occur during the wireless channel change.  
Line-In encoding  
The audio from line-in sources can be encoded to produce compressed or  
uncompressed audio. We recommend the following usage guidelines:  
Use Uncompressed if:  
You want optimal performance with home theaters.  
You want to produce the highest quality sound for your multi-zone Sonos  
system (this selection requires more network bandwidth than compressed  
audio.)  
Use Compressed if:  
You are connecting more than 4 zones wirelessly.  
1. From the Sonos menu, select Preferences.  
2. Select the Advanced tab.  
3. Select Compressed or Uncompressed from the Line-in Encoding list.  
When Compressed is selected, you will notice a delay before the music starts to play.  
When Uncompressed is selected, this delay is significantly reduced.  
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Chapter 6: Desktop Controller for Macintosh  
6-9  
Uninstalling  
If you wish to remove the Desktop Controller software from your Macintosh computer,  
choose Uninstall Sonos from the Sonos menu, and then drag the application to the  
trash. The Sonos Digital Music System will no longer be able to access music from this  
computer.  
Firewall Information  
The Sonos Digital Music System is designed to work with existing firewall software.  
Follow the steps below to see if your firewall allows access to the Sonos Digital Music  
System.  
1. Open the System Preferences window.  
2. Select the Sharing icon, and then select the Firewall tab.  
3. If the message “Firewall Off” is displayed, your Sonos Digital Music System will be  
recognized and you do not have to do anything further. Select Continue.  
4. If the message “Firewall Off” does not display, you must add access to the ports  
your ZonePlayers will use.  
If your software firewall is not listed, please see http://faq.sonos.com/firewall for the  
latest firewall information, or contact Sonos Technical Support at http://  
Mac OS Xs built-in firewall for 10.3  
The Sonos Digital Music System is fully compatible with the Mac OS X firewall.  
1. Open the System Preferences window.  
2. From the Internet & Network settings, select Sharing.  
3. To access music stored on your computer, check Windows Sharing and select  
Start from the Services tab.  
4. From the Firewall tab, select New...  
If the New button is disabled, click the lock at the bottom of the window and enter an  
administrator's password.  
5. From the pull-down port name, select Other.  
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Sonos Digital Music System User Guide  
6. Type or paste the range of ports as 136-139, 445, 1900, 1901, 3400, 6969.  
7. Type the description as Sonos, and then select OK.  
8. Close the System Preferences window.  
Mac OS Xs built-in firewall for 10.4  
1. Open the System Preferences window.  
2. Select the Sharing icon.  
3. Select the Firewall tab.  
4. Click the New button.  
If the New button is disabled, click the lock at the bottom of the window and enter an  
administrator's password.  
5. From the pull-down Port Name menu, select Other.  
6. For TCP Port Number(s), type or paste 445,3400.  
7. For UDP Port Number(s), type or paste 1900,1901,6969.  
8. Type the description as Sonos.  
9. Click OK.  
10. Close the System Preferences window.  
Norton Personal Firewall for Mac OS X  
While you are setting up your Sonos system, you will be asked for network connectivity  
permission.  
1. Select Change, and then Allow to allow connections on these ports.  
2. Select Done to confirm.  
You will also need to add ports to the service.  
3. From the Norton Antivirus Setup window, select New.  
4. Name the new entry Sonos, and the description Sonos Controller.  
5. Select New and for TCP Port Number(s), type or paste 445, 3400. For UDP Port  
Number(s), type or paste 1900,1901,6969.  
6. Select Save.  
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Chapter 6: Desktop Controller for Macintosh  
6-11  
Internet Security Barrier for Mac OS X  
During Sonos system setup, a dialog will open when you attempt to set up your music  
library on your computer.  
1. Select Ignore.  
2. Open Netbarrier X3 and select the Anti-vandal tab.  
3. Select Add.  
4. Browse to the Sonos Desktop Controller application, usually found in the  
Applications folder and click Select.  
5. Select Allow as the default behavior.  
Enabling Windows File Sharing  
1. From the System Preferences window, select the Sharing icon.  
2. Select the Services tab.  
3. Check the Windows Sharing checkbox.  
If an Accounts button appears, you don't need to select it.  
4. Close the System Preferences window.  
5. Select Continue.  
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6-12  
Sonos Digital Music System User Guide  
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The Sonos® Controller  
With a Sonos Controller in hand, you have instant access to your entire digital music  
collection, no matter where it's stored. The full-color LCD screen and intuitive scroll  
wheel make everything from browsing songs to choosing zones incredibly easy. It's  
like having a giant jukebox at your fingertips. Simply choose a zone to play music in,  
make your music selection(s), and press Play.  
Features  
Wireless control over all your music and all your zones from anywhere  
Intuitive control over your music and zones with full-color LCD screen and scroll  
wheel that makes it simple to:  
Browse songs  
Queue up tracks and playlists  
Select Internet radio stations  
Choose zones  
Control volume, playback and system settings  
Connecting the Controller  
After at least one ZonePlayer has been set up, follow the instructions on the Con-  
troller screen to add this Controller to your Sonos Digital Music System.  
You should charge your new Sonos Controller when you remove it from the  
packaging. The Controller battery will be fully charged in about two (2) hours.  
You can use your Controller while it is charging.  
The powerconnector cover is part of your Controller’s splash-resistant design, so  
keep the cover down when the Controller is not charging.  
Chapter 7  
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7-2  
Sonos Digital Music System User Guide  
Power  
connector  
cover  
AC power  
adapter  
Power  
cable  
AC power  
adapter inlet  
Caution: Use only the supplied power adapter to charge the Controller’s battery.  
Using another adapter will damage your Controller and void your product  
warranty.  
Battery Charging  
Your Controller can be recharged by plugging it into the AC adapter supplied with your  
Controller, or by placing it into the Charging Cradle.  
Battery Charge Indicator  
The battery charge indicator on your Controller will show you when it is time to  
recharge the Controller. If the battery charge is very low, the Controller’s low-battery  
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Chapter 7: The Sonos® Controller  
7-3  
indicator will light red. Be sure to recharge using only the AC adapter supplied with your  
Sonos Controller.  
Caution: Use only the supplied power adapter to charge the Controller’s battery.  
Using another adapter will damage your Controller and void your product  
warranty.  
Battery Replacement  
After several years (depending upon usage), the battery on your Controller may not  
hold a charge as long as it once did. Because of the Controller’s splash-resistant design,  
the battery on the Controller must be factory-replaced. Return it to the Sonos Service  
Center where it will be promptly replaced and returned to you. Go to http://  
www.sonos.com/support for instructions and battery replacement cost.  
Caution: Danger of explosion if battery is incorrectly replaced. Replace only with  
the same or equivalent type. Return to Sonos or an authorized Sonos service  
center for replacement.  
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7-4  
Sonos Digital Music System User Guide  
Using the Controller  
Battery status  
Back  
indicator light  
button  
Battery  
charge  
indicator  
Wireless  
indicator  
Mute  
button  
Light  
sensor  
Zones  
button  
Music  
button  
Volume  
Scroll  
wheel  
up(+)  
down (-)  
Labels  
for soft  
buttons  
OK  
button  
Playback controls  
Soft buttons  
Navigation  
Zones  
Use the Zones button to select a zone to play music in, to view the music  
selections playing in each room, or to create or modify zone groups in order to  
share the same music across zones.  
Music  
Use the Music button to browse or select music, manage your music queues,  
access playlists, and change the default settings for a Sonos ZonePlayer or  
Controller.  
Back  
Use the Back button to return to the previous screen.  
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Chapter 7: The Sonos® Controller  
7-5  
Scroll wheel  
Use the scroll wheel to navigate through a displayed list. Use your thumb or  
finger to ‘turn’ the wheel clockwise to scroll down through the list, and  
counterclockwise to scroll up through the list.  
OK  
Press the OK button in the center of the scroll wheel to make selections.  
Soft buttons  
The soft button functions change to reflect the available actions for the  
Controller screen currently displayed. The action for each button appears  
above it (for example, View Queue or Add to Queue).  
Playback  
Play/Pause  
Toggles between playing and pausing the current track. When browsing  
music sources, if you highlight a playable item (track, album, artist, playlist)  
and press Play, the highlighted music item is added to the end of the music  
queue, and begins to play immediately.  
Next (short press)  
Jumps to the start of the next track in the music queue.  
Fast forward (long press)  
Pressing and holding this button moves you forward through the current  
track. The music playback jumps to the new position when the button is  
released.  
Previous (short press)  
If you are more than 3 seconds into the track, this button jumps to the start of  
the current track; if you are less than 3 seconds into the track, this button  
jumps to the start of the previous track.  
Rewind (long press)  
Pressing and holding this button moves you backward through the current  
track. The music playback jumps to the new position when the button is  
released.  
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Sonos Digital Music System User Guide  
Volume control  
Volume Control  
Increases (+) or decreases (-) the volume in any zone, or across a zone group.  
The volume panel appears over the  
current screen. Volume can be  
controlled for a zone group or for an  
individual zone. Use the Group  
Volume bar to control the volume  
for the whole group, adjusting each  
zone’s volume proportionately.  
Mute  
Temporarily silences the music in a zone (within a zone group, the mute  
button automatically mutes the last room where volume controls were  
adjusted.) Press the Mute button again to unmute.  
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Chapter 7: The Sonos® Controller  
7-7  
Mute All  
To mute all zones in the house, press and hold the Mute button for 3 seconds.  
To unmute all zones, press and hold again for 3 seconds.  
Sensors and indicators  
Light sensor  
Automatically turns on the button backlights based upon the lighting  
conditions of the environment. You can adjust the brightness of the buttons  
or the display by selecting System Settings>Controller Settings from the  
Music menu.  
Wireless signal strength indicator  
Indicates the current strength of the Controller’s wireless signal.  
Battery charge indicator  
Indicates the Controller’s remaining battery charge.  
Battery status indicator light  
Alerts you to the status of the battery charge:  
Lights red when the battery gets low, indicating that the Controller needs to be  
charged  
Lights amber while the Controller is charging  
Lights green when the Controller finishes charging  
Unlit when your Controller is in use and the battery is charged  
Sleep modes  
Light Sleep  
Your Controller will go into light sleep to preserve the battery life when it is unused for a  
specified period of time. The screen will turn off until motion is detected or a button is  
pressed. Use the Sleep Timer Docked (Controller is connected to power supply) and  
Undocked (Controller is not connected to power supply) settings to select the amount  
of time after which your Controller will enter light sleep.  
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7-8  
Sonos Digital Music System User Guide  
Deep Sleep  
Your Controller will go into deep sleep to preserve the battery life when it is unused for a  
specified period of time. When your Controller wakes from deep sleep - either from the  
motion sensor or from a button press - it will go through a restart cycle that takes  
several seconds. Use the Deep Sleep Timer setting to select the amount of time after  
which your Controller will enter deep sleep.  
Motion Sensor  
The Controller has a motion sensor to automatically wake your Controller when motion  
is detected. If you shake the Controller, you may hear the motion sensor make a slight  
rattling sound. This is normal. If you wish to disable the motion sensor, select System  
Settings>Controller Settings>Advanced Settings>Motion Sensor. You can choose  
to disable it all the time (Off), or just when the Controller is seated in the cradle (Off  
While Charging).  
Turn off Controller  
Use this setting to put your Controller into deep sleep anytime it will not be in use for an  
extended period of time, or when you are transporting your Controller to another  
destination. This setting puts the Controller into deep sleep mode immediately,  
bypassing the deep sleep timer setting. The Controller cannot be turned off while it is  
connected to the AC adapter or charging cradle. From the Music menu, select System  
Settings>Controller Settings>Advanced Settings>Turn off Controller.  
Clock and Alarms  
This section discusses how to use the clock and alarms features on your handheld  
Controller. For help using the Desktop Controller, go to Clock and Alarms.  
Setting date and time  
1. From the Music menu, select Clocks and Alarms.  
2. Select Date and Time Settings.  
3. Choose one of the following options:  
Select Time Zone. Use the scroll wheel to select your time zone from the list, and  
then press OK. Next, select Date and use the scroll wheel to set today’s date,  
pressing OK after each entry. If desired, you can change the date and time dis-  
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Chapter 7: The Sonos® Controller  
7-9  
play formats by selecting the corresponding options from the Date and Time  
Settings menu.  
Or, select Select Date and Time from the Internet, and then press OK. Select  
On or Off. When this is on, your Sonos system will periodically update the date  
and time from the Internet. If desired, you can change the date and time display  
formats by selecting the corresponding options from the Date and Time Set-  
tings menu.  
Or, you can set the date and time manually. Select Date and press OK. Use the  
scroll wheel to select today’s date, pressing OK after each entry. Follow the same  
process to set the time by selecting Time from the Date and Time Settings  
menu. If desired, you can change the date and time display formats by selecting  
the corresponding menu options.  
Adding an alarm  
1. From the Music menu, select Clock and Alarms>Alarms.  
2. Press New Alarm.  
3. Use the scroll wheel to select the desired settings for this alarm, including the  
alarm time, the zone you would like the alarm to play in, the music source you’d  
like to play from, the frequency of the alarm, and the volume setting. Press OK  
after each entry.  
Note: If the music you’ve selected is not available (such as an Internet radio station  
that has dropped off), your alarm will play the Sonos chime instead.  
4. Select Advanced to choose these additional alarm preferences:  
Alarm duration  
Should linked zones also play the alarm(yes or no). If you select Yes, the alarm  
will play in the zones that are linked together when the alarm goes off, not in the  
zones that were linked together at the time the alarm was added.  
Should the clock display on this Controller (yes or no). If you select Yes, the clock  
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7-10  
Sonos Digital Music System User Guide  
will display on this Controller when the alarm goes off.  
Note: When an alarm sounds, the clock will display on the Controller that was used  
to set the alarm. If you want the clock to display on another handheld Controller, be  
sure to edit the alarm using the desired Controller. From the Music menu, select  
Clocks and Alarms>Alarms, and then select Advanced>Show Clock on this  
Controller.  
Should the play mode for the selected alarm music be set to shuffle (yes or no)  
5. Press Save Alarm when you finish choosing the alarm settings.  
Deleting an alarm  
1. From the Music menu, select Clock and Alarms>Alarms.  
2. Use the scroll wheel to highlight the alarm you wish to delete, and press Delete  
Alarm.  
Setting a sleep timer  
1. From the Music menu, select Clock and Alarms>Sleep Timer.  
2. Use the scroll wheel to select a sleep timer duration, and press OK.  
Viewing the clock  
To view the clock on a handheld Controller:  
Select View Clock from the Music menu, or  
Select Clocks and Alarms>View Clock from the Music menu.  
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Chapter 7: The Sonos® Controller  
7-11  
When an alarm goes off  
When the alarm goes off, your Sonos Controller will display the clock face. You can:  
Press Snooze to begin a 9-minute snooze interval. Thebell iconwillbeanimated  
when snooze mode is active.  
Press Stop Alarm or Pause to turn the alarm off.  
Press Display Off to put the Controller into light sleep mode (helps to preserve  
the battery charge.) The motion sensor will automatically wake your Controller  
when you pick it up.  
Online Updates  
Sonos periodically provides you with software updates to improve performance or to  
add new features. Your music system must be registered in order to receive updates. If  
you have not yet registered, see System Registration.  
Checking for updates  
1. From the Music menu, select System Settings>Online Updates and press OK.  
2. If there is an update available, select Yes to begin the update process.  
Your ZonePlayers and Controllers will all be updated, as your Sonos compo-  
nents must carry the same software version number. This process may take sev-  
eral minutes per device, depending upon your network connection.  
If you have the Desktop Controller software installed, you will be prompted to  
update it the next time you start the application.  
Caution: Do not disconnect power from your ZonePlayer(s), or in any way  
disable your Sonos Digital Music System while this process is running. Contact  
Sonos Customer Support if an error occurs.  
Auto check for software updates  
Sonos can automatically check your system for available software updates. Your music  
system must be registered in order to receive updates. Change your preference by  
following the steps below.  
1. From the Music menu, select System Settings.  
2. Select Advanced Settings>Auto Check for Software Updates.  
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7-12  
Sonos Digital Music System User Guide  
Select On to turn auto checking on, or Off to turn auto checking off, and then click OK  
(On is the default setting.)  
Controller software updates  
In the event that your Controller’s software version gets out of sync from the rest of  
your Sonos Digital Music System components, you will see a message displayed on  
your Controller screen the next time you use it.  
This Controller will be unavailable for use until you perform a software update to bring  
the Controller up to date. This situation will occur if you perform a software update  
from another Controller, or from the Desktop Controller software.  
ZonePlayer software updates  
If a ZonePlayer’s software version gets out of sync from the rest of your Sonos Digital  
Music System components, you will see a message displayed on your Zones menu.  
One or more ZonePlayers may need to be  
updated if you purchase a new ZonePlayer  
with a later software version, or if you plug in  
a ZonePlayer that was not in use when you  
performed your last software update.  
You will also see this message if you have  
already updated your music system using  
the Controller. This message will indicate  
that the Desktop Controller software needs  
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Chapter 7: The Sonos® Controller  
7-13  
One or more ZonePlayers may need to be updated if you purchase a new ZonePlayer  
with a later software version, or if you plug in a ZonePlayer that was not in use when  
you performed your last software update.  
You will also see this out-of-date message if you have already updated your music  
system using the Controller. This message will indicate that the Desktop Controller  
software needs to be updated.  
Press OK to begin the software update process.  
Adjusting Controller Settings  
From the Music menu, select System Settings>Controller Settings and then use the  
scroll wheel to highlight the preference setting you wish to change.  
OK Button  
Use this preference setting to choose the action that will occur when you select  
a track, and press the OK button. The track can begin to play immediately (Play  
Now), it can be added to the end of your music queue (Add to End of Queue),  
or you can view an options menu (Show Menu) to select one of the following  
actions each time:  
Play Now  
Add to End of Queue  
Play Now and Replace Queue  
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7-14  
Sonos Digital Music System User Guide  
Click Sound  
Adjust this setting to turn the Controller’s scroll wheel “clicking” sound on or off.  
Sleep Timer Undocked  
Use this setting to select the amount of time after which your Controller enters  
light sleep mode when not connected to a power supply. The screen will turn off  
until motion is detected or a button is pressed.  
Sleep Timer Docked  
Use this setting to select the amount of time after which your Controller enters  
light sleep mode when plugged into the adapter or sitting in the cradle. Because  
the Controller is connected to a power supply during this time, you can set this  
sleep timer significantly higher than the undocked sleep timer setting.  
Screen Brightness  
Use this setting to adjust the brightness of the screen display.  
Button Brightness  
Use this setting to adjust the backlighting of the buttons that occurs when the  
light sensor automatically lights the buttons based upon the lighting conditions  
of the environment.  
Advanced Settings  
The Advanced Settings menu provides you with some additional menu choices:  
Deep Sleep Timer. Use this setting to set the deep sleep timer for your Control-  
ler. Your Controller will go into deep sleep to preserve the battery life when it is  
unused for this specified period of time. When your Controller wakes from deep  
sleep - either from the movement sensor or from a button touch - it will go  
through a restart cycle which takes several seconds.  
Motion Sensor. The motion sensor automatically wakes your Controller when  
motion is detected. Use this setting to turn the motion sensor ‘on, ‘off, or ‘off  
while charging, which will disable the motion sensor only when your Controller  
is seated in the cradle or connected to the power adapter.  
Language. Use this setting to select your language preference. When you  
change your language preference, the Controller restarts.  
Turn Off Controller. Use this setting to put your Controller into deep sleep any-  
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Chapter 7: The Sonos® Controller  
7-15  
time it will not be in use for an extended period of time, or when you are trans-  
porting your Controller to another destination. This setting puts the Controller  
into deep sleep mode immediately rather than waiting for the deep sleep timer  
setting to be reached. The Controller cannot be turned off while it is con-  
nected to the AC adapter or charging cradle.  
Factory Reset. Use this setting to return the Controller to its original factory set-  
tings. This will disconnect the Controller from your Sonos Digital Music System  
entirely (you can add it again at any time.) This may be necessary if the Controller  
gets associated to the wrong music system during setup, or if you wish to join  
your Controller to another Sonos Digital Music System.  
Additional Settings  
Upon occasion, it may become necessary to adjust some of the default settings for  
your Sonos Digital Music System.  
Sort folders by  
You can set the sorting preference for music folders that are accessible from your music  
library. You can choose to sort by:  
Track name  
Track number  
Filename  
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7-16  
Sonos Digital Music System User Guide  
Line-In encoding  
When you have line-in music sources attached to a ZonePlayer, line-in encoding  
determines how the Sonos Digital Music System will encode the data coming in from  
these sources. For multi-room audio, we recommend the Compressed setting. For the  
highest quality sound, you can select Uncompressed encoding instead (note that this  
selection requires more network bandwidth than compressed audio.) For TV or DVD  
audio, we recommend the Uncompressed setting.  
1. From the Music menu, select System Settings.  
2. Select Advanced Settings>Line-In Encoding.  
3. Use the scroll wheel to select Uncompressed or Compressed encoding, and  
press OK. When Compressed is selected, you will notice a slight delay before the  
music starts to play. When Uncompressed is selected, this delay is significantly  
reduced.  
Selecting a different wireless channel  
The Sonos Digital Music System selects the optimal radio frequency channel during  
setup. However, if you have other wireless devices using this channel, you may want to  
switch the Sonos Digital Music System to another channel to avoid conflicts, as  
conflicts may cause audio drop-outs.  
1. From the Music menu select System Settings.  
2. Select Advanced Settings>Wireless Channel.  
3. Use the scroll wheel to select a different wireless channel, and press OK.  
It may take several seconds for the switch to take effect. If you have music playing, a  
short music dropout will occur during the wireless channel change.  
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Tips and Troubleshooting  
Basic Troubleshooting  
Warning: Under no circumstances should the product be repaired by anyone other than an  
authorized Sonos repair center, as this will invalidate the warranty. Please contact the Sonos  
Customer Service Center for an authorized repair center in your area. Do not open the system  
as there is a risk of electric shock.  
If a problem occurs, you can try the solutions listed in the troubleshooting section. If  
you are unable to remedy the problem:  
Visit the Sonos Customer Service Web site at http://www.sonos.com/support  
Giveusacall. Gotowww.sonos.com/support/phone_support to find the cor-  
rect telephone number for your country.  
Desktop Controller software won’t run  
During the setup process, if the Desktop Controller for Windows software does not  
start automatically, run “d:\setup.exe” replacing “d” with your CD-ROM drive’s letter as  
necessary.  
I’ve recently upgraded to Windows Vista and my music doesn’t play  
After you upgrade from Windows XP to Windows Vista, you may experience problems  
playing the music stored on the recently updated computer. To ensure uninterrupted  
play, you'll need to re-add the music folders stored on that computer to your Sonos  
system.  
A
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A-2  
Sonos Digital Music System User Guide  
Using your Desktop Controller:  
1. From the Music menu, select Set Up Music Library.  
2. Select the music folder(s) stored on this computer, and click Remove.  
3. Next, re-add the share by selecting Add a Share.  
4. Select Add music stored on this computer and click Next.  
5. Select the music folder you just removed, and click Next.  
6. Click Finish.  
ZonePlayer or ZoneBridge not detected during setup  
Which CD-ROM did you use to install the ZoneBridge? If you did not use the CD-ROM  
packaged with your ZoneBridge, insert that CD-ROM and follow the prompts to set up  
your ZoneBridge.  
A network problem may be preventing the ZonePlayer from associating with the  
Desktop Controller software. If this is a wireless ZonePlayer, try moving the ZonePlayers  
closer together, or wire the ZonePlayer temporarily to see if the problem is related to  
wireless interference.  
If you encounter this message on the first wired ZonePlayer, you can try the steps  
below to resolve this issue:  
1. Check Firewall  
Firewall software installed on the computer may be blocking the ports that Sonos uses  
to operate. The first step is to disable all your firewalls and try to connect again. If this  
resolves the problem, then configure your firewall to work with the Sonos music  
system. Click "Firewall Information" on page 6-9 for help with this step. If this does not  
resolve the problem, go on to step 2.  
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Chapter A: Tips and Troubleshooting  
A-3  
2. Check Router  
You can bypass your router’s switch to see if there are any router configuration issues  
(note that the ZonePlayer and the computer will still have Internet access in this  
configuration):  
Be sure that your cable/DSL modem is connected to the router’s WAN (Internet)  
port.  
Temporarily remove any other components that are wired to your network.  
Connect an Ethernet cable from the computer directly to the back of the Zone-  
Player, and then connect another Ethernet cable from the ZonePlayer directly to  
one of the LAN ports on your router.  
When you make a change to your network configuration, you may need to pow-  
er cycle the ZonePlayer by unplugging the power cord, and then plugging it  
back in.  
If you are not using a router, see http://faq.sonos.com/norouter.  
3. Check Wiring  
Check the link/activity lights on both the router and the ZonePlayer. They should be  
green, and there should be blinking activity lights.  
If the green link lights are not lit, try connecting to a different port.  
If the link lights still do not light, try connecting a different Ethernet cable.  
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A-4  
Sonos Digital Music System User Guide  
4. DHCP/AutoIP Issues  
It is possible that the ZonePlayer or PC has failed to obtain a valid IP address for your  
network. This can be caused if the DHCP server on your router is unable to lease an IP  
address to the ZonePlayer, forcing the ZonePlayer to use Auto IP. You can use the  
Controller to determine the IP address of your ZonePlayers by pressing the Music  
button, and then selecting System Settings>About Your Digital Music System.  
Check the IP address of your computer and make sure the first two numbers of the  
ZonePlayer and the PC's IP addresses are the same. For example the PC might have an  
IP address of 192.168.0.100 and the ZonePlayer an IP address of 192.168.0.101. The first  
two numbers of the IP address match so they are on the same network and both have  
received their IP address from a DHCP server. If the PC had an IP address of  
there is a problem because the first two numbers don't match. If this is the case then  
you need to reset your router and the ZonePlayer and try again.  
Go to our Web site at http://faq.sonos.com/dcrsf for additional assistance.  
ZonePlayer isn’t operating properly  
If the ZonePlayer status indicator is not lit and no sound is produced when the  
unit is plugged in, check the insertion of the power cord.  
Check to ensure that the ZonePlayer Status indicator on the front of the Zone-  
Player is illuminated and solid white. If it is flashing or solid amber, see "ZonePlay-  
er has stopped playing music" on page A-5.  
Check to ensure that the green link light is lit on the Ethernet switch on the rear  
panel of the ZonePlayer wired to your network.  
Move the Controller closer to the unit.  
Check to ensure there are no obstacles to impede wireless operation.  
Check your network connections.  
The ZonePlayer may need to be reset. Disconnect the power cord for 5 seconds,  
and then reconnect. Wait for the ZonePlayer to restart.  
If none of these work, the ZonePlayer may need to be factory reset. Discon-  
nect power, and then reconnect while pressing and holding the Mute button  
until the Mute indicator light begins to flash amber. Use the Controller or the  
Desktop Controller software to add it to your music system again.  
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Chapter A: Tips and Troubleshooting  
A-5  
Note: You should not factory reset all of your ZonePlayers at once or all preferences  
and Sonos playlists will be lost.  
ZonePlayer status indicator lit, but no sound  
Make sure speakers are connected securely.  
Make sure volume is set to a suitable level.  
Make sure MUTE is not on.  
ZonePlayer volume level reduces  
If the ZonePlayer status indicator changes to solid amber, and the volume reduces to  
75%, this indicates that the ZonePlayer is experiencing a fault condition.  
Check the ZonePlayer vents to ensure they are not blocked.  
Check for speaker short circuit.  
Mute ZonePlayer or unplug it for several minutes to allow it to cool.  
ZonePlayer has stopped playing music  
If a ZonePlayer stops playing music, and the ZonePlayer status indicator lights are  
flashing (long amber, short white, repeat) this indicates that the ZonePlayer has  
experienced a fault condition and has automatically muted itself to prevent damage to  
the ZonePlayer.  
Check the ZonePlayer vents to ensure they are not blocked.  
Check for speaker short circuit.  
Unplug the ZonePlayer for several minutes to allow it to cool.  
Mute and unmute the ZonePlayer.  
Sound produced from only one speaker  
Make sure speaker is connected securely.  
Make sure balance control is set correctly.  
Cannot access Internet radio, online updates, or registration  
Your firewall may be blocking outgoing connections to the Internet. Ensure the  
firewall allows access to the Internet for the Ethernet addresses of your Sonos  
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A-6  
Sonos Digital Music System User Guide  
components.  
Your firewall may be configured so that Sonos components cannot obtain an IP  
address. If so, your ZonePlayers and Controllers will display an IP address in the  
169.254.xxx.yyy range, even though there is a router/DHCP server on the net-  
work. (You can check the IP addresses assigned to your ZonePlayers by selecting  
Music>System Settings>About Your Digital Music System.) The DHCP serv-  
er built in to some routers may be configured to supply IP addresses only to de-  
vices with specific permitted Ethernet MAC addresses. If you have configured  
your router in this way, you will need to grant permission to the Ethernet MAC  
address of each Sonos component (including the Controller) before setting up  
your system. Go to http://faq.sonos.com/dhcp for more information.  
There’s a delay when I play music from an external music source  
If Compressed is selected as the encoding method for your line-in music source, you  
will notice a delay before the music starts to play. When Uncompressed is selected,  
this delay is significantly reduced.  
Controller screen is frozen  
If your Controller’s screen should freeze, press and hold the Mute and Music buttons  
simultaneously on the Controller for approximately 3 seconds. The Controller will reset  
itself momentarily.  
Zones do not display properly  
If the Controller does not display your zones properly, or displays the message,  
“Searching for ZonePlayers...”  
Make sure at least one ZonePlayer is plugged in and its status indicator is illumi-  
nated solid white.  
The ZonePlayer(s) may be going through an upgrade/restart, and zones will re-  
appear after the restart.  
Move the Controller closer to the ZonePlayer.  
Your Controller may be configured to work with a different Sonos Digital Music  
System. Disconnect the Controller from the Sonos Digital Music System, and  
then re-add it.  
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Chapter A: Tips and Troubleshooting  
A-7  
To disconnect the Controller:  
Select System Settings>Controller Settings>Advanced Settings>Factory  
Reset from the Music menu.  
Or,  
If the message “Searching for ZonePlayers” is displayed, select Settings>Facto-  
ry Reset.  
Controller acting sluggish  
If the Controller is acting sluggish, or the screen appears jerky, you are probably  
experiencing wireless interference.  
Change the wireless channel your Sonos Digital Music System is operatingon by  
selecting System Settings>Advanced Settings>Wireless Channel.  
Controller doesn’t work in some parts of my home  
Move the Controller closer to a ZonePlayer.  
Change the wireless channel your Sonos system is operating on by selecting  
System Settings>Advanced Settings>Wireless Channel.  
If these don’t solve the problem, you can extend the wireless range of your  
music system by purchasing and installing a Sonos ZoneBridge.  
Music stops when I use my 2.4 GHz cordless phone  
Change the wireless channel your Sonos Digital Music System is operating on by  
selecting System Settings>Advanced Settings>Wireless Channel.  
Wrong album art displayed  
If the incorrect album art, or no album art appears, please visit our Web site at http://  
faq.sonos.com/art for details on how album art is located and displayed.  
Some Internet radio stations don’t play  
Internet radio stations are broadcasts provided by 3rd parties. Problems related to the  
reliability of stations should be directed to the broadcaster directly. Go to http://  
faq.sonos.com/radio for additional information.  
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A-8  
Sonos Digital Music System User Guide  
Can I Eliminate The First Wire?  
If you do not wish to play music where your router is located, an easy and inexpensive  
solution is to purchase and install a Sonos ZoneBridge.  
It is possible to use another wireless bridge to eliminate the first wire in your Sonos  
Digital Music System, but this is an unsupported configuration, and as such, technical  
questions should be directed to the Sonos forums, (http://forums.sonos.com/) and not  
to Sonos Technical Support.  
Wireless bridge setup example  
Tested, compatible hardware  
Linksys WET54GS5  
Tested, not compatible hardware  
D-Link DWL-G810  
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Chapter A: Tips and Troubleshooting  
A-9  
Resetting the Desktop Controller  
If you want to join your computer to a different Sonos Digital Music System, you must  
first factory reset your Desktop Controller.  
1. Select Reset Desktop Controller from the Help menu.  
2. Click Yes.  
1. Select Reset Desktop Controller from the Sonos menu.  
2. Click Reset.  
3. Select Quit.  
Your Desktop Controller window will automatically close. The next time you start the  
Desktop Controller software, the Setup Wizard will appear to prompt you through the  
setup process. If you are joining your computer to an existing Sonos Digital Music  
System, you do not have to press the Mute and Volume Up buttons on every  
ZonePlayer again - just one that is connected to your system via an Ethernet cable.  
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A-10  
Sonos Digital Music System User Guide  
ZonePlayer Status Indicator Explanations  
ZonePlayer  
Status  
Indicator  
Mute  
Button  
Indicator  
State  
Additional  
Information  
Solid white  
Off  
Powered up, connected  
to the network  
Solid white  
Solid white  
Solid green  
Muted room  
Flashinggreen  
to solid green  
Muted whole house  
Flashing white  
Flashing white  
Off  
Powering up (booting)  
Flashinggreen  
Powered up, not  
connected to a Sonos  
system  
Flashing in unison  
Flashing alternately  
Flashing white  
Flashing amber  
Solid amber  
Flashing green Looking for a Sonos  
Digital Music System  
Off  
Powering up in reset  
mode  
ZonePlayer fault  
warning  
The ZonePlayer is  
beginning to experience a  
fault condition and will  
reduce to 75% volume.  
Check the ZonePlayer  
vents for adequate  
cooling  
Check for speaker short  
circuit  
Mute and then unmute  
the ZonePlayer  
Unplug the ZonePlayer  
for several minutes to  
allow it to cool  
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Chapter A: Tips and Troubleshooting  
A-11  
Long amber,  
short white,  
repeat  
ZonePlayer fault  
shutdown (mute)  
If the fault condition  
(above) is not remedied,  
the ZonePlayer will  
automatically mute itself to  
prevent damage to the  
ZonePlayer.  
Solid or flashing  
red  
Diagnostics mode  
You may be instructed to  
enter Diagnostics mode by  
a technician when you call  
Customer Support to  
report a problem.  
If you accidentally enter  
diagnostics mode, press  
the Mute button to exit.  
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A-12  
Sonos Digital Music System User Guide  
About Your Music System  
If you make a call to Sonos Customer Support, you may be asked for specific details  
regarding your Sonos Digital Music System. You can find this information by choosing  
one of the following options:  
FromtheMusic menu on your Sonos Controller, select System Settings>About  
Your Digital Music System.  
Or,  
Or,  
From the Sonos Desktop Controller for Windows menu bar, select Help>About  
Sonos Desktop Controller.  
From theSonos Desktop Controller for Macintosh menu bar, click Sonos>About  
Sonos.  
Support Diagnostics  
Support Diagnostics should only be accessed when you are talking with a Sonos  
Support representative. (Go to www.sonos.com/support/phone_support to  
find the correct telephone number for your country.)For general Sonos support  
information, go to http://www.sonos.com/support.  
Using the Desktop Controller  
1. From the File (or Sonos) menu, click Preferences.  
2. Click the Diagnostics tab.  
3. Click Submit Diagnostics if you are instructed to by your Sonos Support  
representative.  
Can’t Find What You’re Looking For?  
If you can’t find the answer to your question in our documentation, please visit our  
Frequently Asked Questions (FAQ) pages at http://www.sonos.com/support or ask us  
a question at http://faq.sonos.com/ask.  
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Sonos Device Specifications  
Sonos ZonePlayer 100  
Feature  
Description  
Audio  
Rated Output  
50W minimum RMS per channel (8 Ohms, 20-20kHz,  
THD+N<0.02%)  
Speaker Connections  
Line In  
Spring binding posts  
Auto-detecting RCA type  
Line Out  
RCA type, variable audio output  
Auto-detecting RCA type, 80 Hz crossover  
Subwoofer Output  
Music Access  
Audio Formats Supported  
Compressed MP3, WMA (including Windows Media  
purchased songs), AAC (MPEG4), Ogg Vorbis, Audible .AA  
files (format 4), Apple Lossless, Flac (lossless) music files, as  
well as uncompressed WAV and AIFF files.  
Native support for 44.1kHz sample rates. Additional support  
for 48kHz, 32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz  
sample rates.  
Apple “FairPlay” and WMA Lossless formats not currently  
supported. Firmware upgradeable to support future audio  
formats.  
B
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B-2  
Audio Services Supported  
Sonos Digital Music System User Guide  
Pandora, Rhapsody (3.0+), SIRIUS, and downloads from:  
AOL® Music Now, Audible.com®, eMusic®, Napster™, URGE™,  
Wal-Mart®, Yahoo! Music™ Unlimited, and Zune™  
Marketplace.  
Operating Systems (for  
stored files)  
Windows Vista, Windows XP, including Windows XP Media  
Center; Macintosh OS X; NAS (network-attached storage)  
devices supporting CIFS  
Internet Radio  
Streaming MP3 or WMA  
Ethernet Connection  
Wireless Connectivity  
4-port switch, 10/100 Mbps, auto MDI/MDIX  
SonosNet™, a secure AES encrypted, peer-to-peer wireless  
mesh network  
Network Bridging  
4-port switch allows Ethernet devices to connect through  
SonosNet™  
Internet connectivity  
DSL, cable modem or LAN-based high-speed Internet  
connection required. Internet functionality may require  
payment of separate fee to a service provider.  
General  
Power Supply  
AC 120/240, 50-60 Hz, user-switchable  
Volume and Mute  
Front Panel Buttons  
Front Panel LED Indicators  
Dimensions  
ZonePlayer status and Mute status  
10.2” x 8.2” x 4.4” (260 x 209.5 x 113 mm)  
10 lbs. (4.5 kg)  
Weight  
Operating Temperature  
Storage Temperature  
Finish  
32 º to 104º F (0º to 40º C)  
4 º to 158º F (-20º to 70º C)  
Die-cast matte aluminum enclosure on light gray base  
* Specifications subject to change without notice.  
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Appendix B: Sonos Device Specifications  
B-3  
Sonos ZonePlayer 80  
Feature  
Audio  
Description  
Sound Quality  
Line In  
THD+N<0.009%, 20-20kHz  
Analog (RCA), auto-detecting  
Line Out  
Analog (RCA), digital (optical and coaxial)  
Music Access  
Audio Formats Supported  
Compressed MP3, WMA (including Windows Media  
purchased songs), AAC (MPEG4), Ogg Vorbis, Audible .AA  
files (format 4), Apple Lossless, Flac (lossless) music files, as  
well as uncompressed WAV and AIFF files.  
Native support for 44.1kHz sample rates. Additional support  
for 48kHz, 32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz  
sample rates.  
Apple “FairPlay” and WMA Lossless formats not currently  
supported. Firmware upgradeable to support future audio  
formats.  
Audio Services Supported  
Pandora, Rhapsody (3.0+), SIRIUS, Napster® and downloads  
from: AOL® Music Now, Audible.com®, eMusic®, URGE™, Wal-  
Mart®, Yahoo! Music™ Unlimited, and Zune™ Marketplace.  
Operating Systems (for  
stored files)  
Windows Vista, Windows XP, including Windows XP Media  
Center; Macintosh OS X 10.3 or later; NAS (network-attached  
storage) devices supporting CIFS  
Internet Radio  
Streaming MP3 or WMA  
Ethernet Connection  
Wireless Connectivity  
2-port switch, 10/100 Mbps, auto MDI/MDIX  
SonosNet™, a secure AES encrypted, peer-to-peer wireless  
mesh network  
Network Bridging  
2-port switch allows Ethernet devices to connect through  
SonosNet™  
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B-4  
Internet connectivity  
Sonos Digital Music System User Guide  
DSL, cable modem or LAN-based high-speed Internet  
connection required. Internet functionality may require  
payment of separate fee to a service provider  
General  
Power Supply  
AC 100/240, 50-60 Hz  
Front Panel Buttons  
Front Panel LED Indicators  
Dimensions  
Volume and Mute  
ZonePlayer status and Mute status  
5.4” x 5.5” x 2.9” (136.0 x 139.7 x 74.0 mm)  
1.5 lbs. (.69 kg)  
Weight  
Operating Temperature  
Storage Temperature  
Finish  
32 º to 104º F (0º to 40º C)  
4 º to 158º F (-20º to 70º C)  
Light gray/high quality PC grade  
* Specifications subject to change without notice.  
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Appendix B: Sonos Device Specifications  
B-5  
Sonos Controller CR100  
Feature  
Description  
Display and User Interface  
Screen Type  
Transflective LCD screen, with adjustable backlighting  
3.5” (diagonal) color LCD, 240 x 320 (QVGA)  
Screen Resolution  
Browse Control  
Touch-sensitive scroll wheel with center-mounted selector  
button  
Function Buttons  
Indicators  
9 Backlit buttons, 3 soft-selector buttons below screen  
Wireless signal strength and battery charge indicator (on-  
screen), battery status indicator LEDs  
Power/Connections  
Battery Type  
Battery Charging Time  
Rechargeable Li-ION Polymer battery, factory replaceable  
2 hours to fully charge  
DC Charger  
Input 100-240 VAC, 50/60 HZ, Output 6 VDC, 3.8 A  
Auxiliary Power Connection Bottom-mounted charger contacts  
Wireless Connectivity  
SonosNet™ a secure AES encrypted peer-to-peer wireless  
mesh network  
General  
Dimensions  
Weight  
6.5”x 3.8” x 0.95” (165mm x 97mm x 24.5mm)  
12.5 oz. (360 g)  
Finish  
Metal cladding on light gray enclosure, splash-resistant  
* Specifications subject to change without notice.  
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B-6  
Sonos Digital Music System User Guide  
Sonos ZoneBridge  
Feature  
Description  
Power/Connections  
Ethernet Connection  
Wireless Connectivity  
2-port switch, 10/100 Mbps, auto MDI/MDIX  
SonosNet™, a secure AES encrypted, peer-to-peer wireless  
mesh network  
Network Bridging  
2-port switch allows Ethernet devices to connect through  
SonosNet™  
Easy Internet connectivity for other products in the  
house - SonosNet can stream any data in between its  
nodes. A ZoneBridge has two Ethernet jacks on the back  
to bring standard Internet connectivity to your set-top  
box, PVR, PC, Game Console or NAS drive  
Extend the range of the Sonos system - stream music  
wirelessly to a remote location by placing a ZoneBridge  
in between a ZonePlayer in a remote location and the  
rest of the Sonos system.  
Expand the wireless reach of the Controller- improve  
Controller access to SonosNet by placing a ZoneBridge in  
areas where wireless coverage needs a boost. Ideal for  
retrofits, where all ZonePlayers might be in one location  
instead of being placed throughout the home.  
Internet Connectivity  
Connect Button  
DSL, cable modem or LAN-based high-speed Internet  
connection required. Internet functionality may require  
payment of separate fee to a service provider  
Automatic wired or wireless setup of Sonos Digital Music  
System  
LED Indication  
Power Supply  
Dimensions  
Weight  
ZoneBridge status  
Slim external power adapter, Output: DC 5V, 2A  
4.33" x 4.33” x 1.61" (110mm W x 110mm D x 41mm H)  
0.59 lbs (270 gr)  
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Appendix B: Sonos Device Specifications  
B-7  
Operating Temperature  
Finish  
32°F to 104°F (0°C to 40°C)  
Light gray/high quality PC grade  
* Specifications subject to change without notice.  
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B-8  
Sonos Digital Music System User Guide  
Sonos Loudspeaker SP100  
Feature  
Audio  
Description  
Bandwidth  
75 Hz-20kHz 3dB  
85dB @ 2.83 volts/1 meter  
8 ohms  
Sensitivity  
Nominal Impedance  
Crossover Frequency  
Power handling  
Drive Components  
1.850 kHz  
75 watts (125 watts peak)  
Two-way system using one 1" (2.5cm) magnetically shielded,  
Teteron dome driver with 5.5" (14cm) magnetically shielded  
polypropylene copolymer core woofer.  
General  
Dimensions  
Weight  
11.3 x 6.4 x 7.6 in. (288 high x 163 wide x 194 deep mm)  
10.5 lbs (4.7 kg)  
Finish  
Dark grey/charcoal grey  
Speaker Wire  
10 ft. of 14-gauge cable provided for each speaker  
* Specifications subject to change without notice.  
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Sonos Setup Using Controller  
If you don’t have digital music stored on your computer, or don’t use Windows® or  
Macintosh OS X® operating systems, you can put the Sonos System Setup CD away in a  
safe place and use the handheld Sonos Controller to set up your Sonos Digital Music  
System.  
Note: If you have just purchased a new Sonos Controller CR100, you should charge  
the battery. Connect your Sonos Controller to the power adapter using the adapter  
cable. You can use your Controller while it is charging.  
If you do have digital music stored on a computer or a network-attached storage (NAS)  
device, the computer directories or folders that contain your music files must be shared  
so that the Sonos Digital Music System can access them. Before you begin, enable file  
sharing on each computer that holds the music files you want to access.The Sonos  
Digital Music System will recognize many standard shared folders on your computer or  
network-attached storage (NAS) device. For additional information, visit our Web site at  
System Setup Using the Controller  
1. Connect the first ZonePlayer to your router using a standard Ethernet cable  
(included), and then apply power.  
If you have structured (built-in) wiring that connects to a router located else-  
where in your home, you can connect the Ethernet cable from a live wall plate  
into one of the Ethernet switch connectors on the back of your ZonePlayer (see  
B in the diagram.)  
2. If you are adding a ZonePlayer 100, attach speakers to your ZonePlayer (see If you  
are connecting a ZonePlayer 100 on 2-6). If you are adding a ZonePlayer 80,  
connect to an external amplified device (see "Using Line-out" on page 2-17).  
Chapter C  
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C-2  
Sonos Digital Music System User Guide  
3. From the Welcome screen on your Sonos Controller, press the OK button located  
in the center of the scroll wheel.  
4. Follow the Controller’s on-screen prompts to connect, and then name your  
ZonePlayer.  
5. During the setup process, you’ll be asked to register your Sonos Digital Music  
System. This information is necessary in order for Sonos to provide you with  
technical support and software upgrades, as well as to activate free trial  
subscriptions to music services like Rhapsody and Pandora.  
6. When you see the message Setup Complete, press OK.  
7. Press the Music button to display the Music menu.  
To activate a free music service trial, select Music Service Trials. (Your music  
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Chapter C: Sonos Setup Using Controller  
C-3  
system must be registered to activate a trial, so if you have not yet registered,  
you can do it now by selecting System Settings>Advanced Settings>System  
Registration.)  
To select an Internet radio station, select Internet Radio.  
8. If you have music folders you want to access, press the Music button, and then  
select System Settings>Music Library Management>Music Library Setup.  
9. Select Add New. At this point the Sonos System may detect your shared music  
folder(s) automatically. If it is detected, highlight the shared folder, and press OK.  
10. If it is not detected, select Enter New.  
11. Press Type... to enter the path for this folder. Type \\Name\Sharename, where  
Name is the network name for your computer or NAS device, and Sharename is  
the name of the top level shared folder (for example, \\linkstation\music_share),  
and then press Accept.  
12. Press OK.  
If the folder is not shared anonymously, you will be prompted to enter a user name and  
password. When required:  
Use the scroll wheel to highlight the Username field and press Type.  
Type the name of a user with permission to access this folder, and then press Ac-  
cept.  
Use the scroll wheel to highlight the Password field and press Type.  
Type the password associated with this user, and then press Accept.  
Setup with a NAS Device (no router)  
1. Attach the power cord to a ZonePlayer and plug into a wall outlet.  
2. Using your handheld Controller, press OK from the Welcome screen.  
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C-4  
Sonos Digital Music System User Guide  
Follow the Controller’s on-screen prompts to connect and then name your ZonePlayer.  
You may release the buttons as soon as the Mute indicator (green) and  
the ZonePlayer Status indicator (white) start to blink alternately.  
You may release the buttons as soon as the Mute indicator (green) and the  
ZonePlayer Status indicator (white) start to blink alternately.  
Once the ZonePlayer is successfully initialized, the ZonePlayer Status indicator will  
stop flashing and change to solid white (normal operation), and the Mute indicator will  
go off.  
Mute button  
ZonePlayer  
status  
indicator  
Volume up (+)  
Volume down (-)  
3. Press OK.  
4. Connect the NAS device to your computer, and then access the Web  
Configuration utility (see your product documentation for instructions on setting  
a static IP). Through this interface, specify a static IP address for the NAS of  
169.254.x.x (e.g. 169.254.10.100) and a subnet mask of 255.255.0.0.  
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Chapter C: Sonos Setup Using Controller  
C-5  
5. Once you have saved these settings, disconnect the NAS box from your computer  
and connect it to one of the 4 Ethernet ports on the ZonePlayer.  
6. Press the Music button on your Sonos Controller twice to display the Music menu.  
7. Select System Settings>Music Library Management >Music Library Setup.  
8. Select Add New. At this point the Sonos System may detect your share  
automatically. If it does not, select Enter New>Type…  
9. Type the path for this folder, \\NASname\sharename, where NASname is the  
network name for your NAS device and sharename is the name of the top level  
shared folder, and then press Accept.  
10. Press OK.  
11. If the folder is not shared anonymously, you will be prompted to enter a user  
name and password. When required:  
Use the scroll wheel to highlight the Username field and press Type.  
Type the name of a user with permission to access this folder, and then press Ac-  
cept.  
Use the scroll wheel to highlight the Password field and press Type.  
Type the password associated with this user, and then press Accept.  
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C-6  
Sonos Digital Music System User Guide  
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A
about your music system A-12  
activate music trial 4-24  
activation code 4-42, 4-48  
add alarm 5-4, 6-5, 7-9  
add Audible account info 4-30  
add Internet radio station 4-84  
add more music, Pandora 4-45  
add music 4-2, 4-6  
add music, does not display 4-4  
add Napster trial 4-31, 4-35, 4-38  
add Pandora station 4-50, 4-55  
Add Pandora trial 4-42  
add Pandora trial 4-47, 4-53  
Add Rhapsody account 4-63  
Add Rhapsody trial 4-62  
add Rhapsody trial 4-58, 4-65  
add shared folder 4-2, 4-5  
add SIRIUS trial 4-68, 4-76  
Add Sonos playlist 4-81  
add to Favorites 4-84  
add to Pandora station 4-51, 4-56  
add tracks to Napster library 4-34, 4-37, 4-40  
add tracks to Rhapsody library 4-61, 4-67  
add ZonePlayer 2-12  
additional help A-12  
adjust Controller settings 7-13  
adjust sound settings 2-16  
advanced options 4-65  
advanced settings, Controller 7-14  
alarm clock 5-4, 6-5  
alarm, add 6-5, 7-9  
alarm, delete 7-10  
Index  
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I-2  
alarms 5-4  
album art, incorrect A-7  
album art, large 4-23  
albumartist 4-16  
all zones, drop 3-4  
allow new devices and computers 4-79  
analog audio in, ZP100 2-26  
analog audio in, ZP80 2-27  
analog audio out, ZP100 2-26  
analog audio out, ZP80 2-27  
ask a question A-12  
Audible 4-27  
audio formats supported B-1  
audio in, ZP100 2-26  
audio out, ZP100 2-26  
audio services supported B-2  
auto check for software updates 7-11  
automatic media sharing 4-79  
automatic updates, music index 4-8  
automix, Napster 4-33, 4-37, 4-40  
B
back button 7-4  
balance control 2-16  
bass 6-4  
battery charge indicator 7-7  
battery charging time B-5  
battery charging, Controller 7-2, C-1  
battery replacement, Controller 7-3  
battery status indicator 7-7  
battery type B-5  
bookmark a Pandora track 4-47  
bookmark Pandora track 4-53, 4-57  
browse control, specs B-5  
browse music library 4-9  
button brightness, Controller 7-14  
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Index  
C
can’t see ZoneBridge 2-12  
cannot install software A-1  
cannot see music services tab 4-25  
change language 1-3  
change music service password 4-26  
change operating mode 2-15  
change play mode 4-22  
change wireless channel 5-8, 6-8, 7-16  
charger B-5  
clear queue 4-21  
click sound setting 7-14  
clock, view 7-10  
coaxial digital audio out, ZP80 2-28  
compilations 4-14  
compressed 5-8  
compressed encoding 6-8, 7-16  
computer, connect to line-out 2-18  
connect button, ZoneBridge B-6  
connect Controller 7-1  
connect device to line-out 2-17  
connect external source 2-19  
connect to home theater 2-17  
connecting speakers 2-6  
connectors, rear panel ZonePlayer 2-30  
connectors, rear panel ZP100 2-25  
connectors, rear panel ZP80 2-27  
contributing artists 4-17  
Controller buttons 7-4  
Controller not working A-7  
Controller reset A-6  
Controller screen frozen A-6  
Controller sleep modes 7-7  
Controller specifications B-5, B-8  
Controller, connecting 7-1  
Controller, jerky screen A-7  
Controller, sluggish A-7  
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I-4  
Controller, turn off 7-8  
cordless phone interference A-7  
create Sonos playlist 4-81  
D
date and time settings 6-4  
date, set 5-4, 7-8  
deep sleep 7-8  
deep sleep timer 7-14  
delay 5-9, 6-8  
delay, music A-6  
delete alarm 5-5, 6-5  
delete Audible account 4-30  
delete music service trial 4-27  
delete Napster account 4-34, 4-38  
delete Pandora station 4-46, 4-52, 4-56  
delete Rhapsody account 4-62, 4-65  
delete Sonos playlist 4-82  
diagnostics A-12  
diagnostics mode A-11  
digital out, ZP80 2-28  
display description B-5, B-8  
display off soft button 7-11  
documentation error A-12  
download software updates 5-6, 6-7, 7-11  
drag and drop 4-10, 4-11, 4-60  
drop all zones 3-4  
drop zones 3-4  
E
edit alarm 5-5, 6-5  
equalization 2-16  
equalizer 5-3, 6-3  
equalizer button 2-16, 6-4  
Ethernet cable C-2  
Ethernet connection B-2, B-3, B-6  
Ethernet switch connectors 2-30  
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Index  
I-5  
Ethernet switch connectors, ZP100 2-25  
Ethernet switch connectors, ZP80 2-27  
expired SIRIUS trial 4-69  
expired trial, delete 4-27  
explicit content, Pandora 4-33, 4-37, 4-40, 4-45, 4-51, 4-56  
explicit content, SIRIUS 4-71, 4-75, 4-78  
extender mode 2-15  
external audio source 2-19  
F
factory reset A-6  
factory reset ZonePlayer A-4  
factory reset, Controller A-7  
fast forward 5-3, 6-3, 7-5  
file sharing, enabling 6-11  
file storage supported B-2, B-3  
file types supported B-1, B-3  
firewall information 5-9, 6-9  
fix permissions 4-4  
flashing amber light A-5, A-11  
flashing red light A-11  
folders, sort by 4-14  
formats, audio B-1  
frozen, Controller A-6  
G
group compilations 4-14  
group compilations, iTunes 4-15  
group zones 3-1  
H
hidden ZonePlayer 2-15  
hide music services tab 4-25  
home theater, connect to 2-17  
home theater, encoding setting 6-8  
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I-6  
I
imported playlists 4-18  
index music 4-8  
interference 7-16, A-7  
interference, wireless 5-8, 6-8  
Internet radio 4-83  
Internet radio preferences 4-85  
iPod, connect to ZonePlayer 2-19  
ISS Black Ice 5-11  
iTunes 4-18  
iTunes compilations 4-15  
K
keyboard shortcuts 1-4, 1-5  
L
language preference 1-3  
large album art 4-23  
LED explanations A-10  
left speaker terminals 2-25  
light sensor 7-7  
light sleep 7-7  
light, turn off 2-14  
line in B-3  
line out B-3  
line out level 2-17  
line-in encoding 5-8, 7-16  
line-in music source 2-19  
line-in, change name 2-19  
line-out 2-17  
line-out level 2-17  
link all zones 3-3  
link zones 3-2  
loudness control 6-4  
loudspeaker B-8  
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Index  
M
M3U 4-18  
mains input 2-25  
mains input, ZonePlayer 2-30  
manage music folders 4-2  
manage music queue 4-19  
media sharing 4-78  
metadata 4-13  
motion sensor 7-8, 7-14  
move track 4-20  
MP3 B-1, B-3  
MP3 player, connect to ZonePlayer 2-19  
music access, specs B-1, B-3, B-6  
music button 7-4  
music delay A-6  
music does not play A-1  
music index 4-4, 4-6  
music library 4-1  
music library permissions 4-4  
music queue 4-2  
music service 4-23  
music service trial, delete 4-27  
music services tab 4-25  
music stops A-5  
music trial, activate 4-24  
mute 7-6  
mute all zones 2-24, 5-4, 6-4, 7-7  
mute button indicator 2-24  
mute button, ZonePlayer 2-24  
mute zone 2-24  
N
Napster 4-31  
Napster automix 4-40  
Napster library, add to 4-34, 4-37  
Napster library, add tracks 4-40  
Napster Radio 4-34, 4-38  
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I-8  
Napster trial 4-31, 4-35, 4-38  
Napster, automix 4-33, 4-37, 4-40  
Napster, select music 4-33, 4-36  
NAS device setup, no router C-3  
need help A-12  
network bridging B-2  
network bridging, ZoneBridge B-6  
new alarm 5-4, 6-5, 7-9  
new to SIRIUS 4-68, 4-72  
next 5-3, 6-3, 7-5  
no router 2-3  
no sound A-4  
no sound, one speaker A-5  
Norton Personal Firewall 5-11  
Now Playing screen, large album art 4-23  
O
OK button 7-13  
operating mode, ZonePlayer 2-15  
operating systems 1-1, B-2  
operating systems, other C-1  
operating temperature specifications B-2, B-4, B-7  
orange light A-5, A-10  
overheat condition A-5  
P
Pandora 4-41  
Pandora trial 4-42, 4-47  
Pandora, explicit content 4-56  
party mode 3-3  
password, music service 4-26  
pause 5-3, 6-3  
pause all 2-16  
play 5-3, 6-3, 7-5  
play formats 1-2  
play mode 4-22  
play next 4-9  
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Index  
play now, replace queue 4-9, 4-12  
playback controls 6-3  
playback controls, DCR 5-2  
playlist formats 1-2  
PLS 4-18  
power scroll 4-13  
power supply, specs B-2, B-4, B-6  
power, ZonePlayer 2-30  
power, ZP100 2-25  
powered speakers, connect to 2-18  
premium SIRIUS subscriber 4-70  
previous 5-3, 6-3, 7-5  
Q
queue 4-2  
R
rate a Pandora track 4-46, 4-52, 4-57  
rated output B-1, B-3  
rattling sound 7-8  
RCA cables 2-19  
rear panel connectors, ZonePlayer 2-30  
rear panel connectors, ZP100 2-25  
rear panel connectors, ZP80 2-27  
registration 1-3  
registration, cannot access A-5  
remove shared folder 4-2, 4-5  
remove track 4-20  
rename a Pandora station 4-46  
rename Pandora station 4-52, 4-56  
rename Sonos playlist 4-83  
rename ZonePlayer 2-13  
reorder queue 4-20  
repeat 4-22, 5-3, 6-3  
reset Controller A-6  
reset Desktop Controller A-9  
reset permissions 4-4  
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I-10  
Sonos Digital Music System User Guide  
reset ZonePlayer A-4  
rewind 5-3, 6-3, 7-5  
Rhapsody 4-57  
Rhapsody library, add tracks 4-61, 4-67  
Rhapsody music guide 4-61  
Rhapsody Radio 4-61  
Rhapsody trial 4-58, 4-62, 4-65, 4-66  
right speaker terminals 2-25  
S
schedule music index updates 4-4, 4-6, 4-8  
screen brightness, Controller 7-14  
screen resolution B-5  
scroll wheel 7-5  
search 4-9, 4-11, 4-13  
search Rhapsody 4-60  
searching for ZonePlayers error A-6  
select music, Rhapsody 4-63  
select music, Windows Media Player 4-80  
select Napster radio station 4-41  
select Pandora radio station 4-45, 4-51, 4-56  
select Rhapsody radio station 4-67  
select SIRIUS station 4-71, 4-75  
select wireless channel 5-8, 6-8, 7-16  
selecting music, Napster 4-33, 4-36  
selecting music, Rhapsody 4-59  
set permissions 4-4  
set sleep timer 7-10  
set time 6-4  
setting date and time 5-4, 7-8  
setting up your system 6-1  
settings, Controller A-7  
setup and operation, alternate C-1  
setup using Controller C-1  
setup, NAS device  
o router C-3  
setup, no router C-3  
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Index  
setup, no software C-1  
setup, Windows 3-1  
shared folders C-1  
shortcut keys 1-4, 1-5  
show clock 7-10  
show menu 7-13  
show music services tab 4-25  
show time 7-10  
shuffle 4-22, 5-3, 6-3  
shuffle/repeat 4-23  
SIRIUS 4-68  
SIRIUS trial 4-72, 4-76  
sleep modes 7-7  
sleep timer 5-6, 7-10  
sleep timer, docked 7-14  
sleep timer, undocked 7-14  
sluggish Controller A-7  
snooze 7-11  
software updates 5-6, 6-6, 7-11  
software will not run A-1  
solid amber ZonePlayer light A-10  
solid red light A-11  
Sonos Extender mode 2-15  
sort by preference 4-14  
sort folders by 7-15  
sound settings 6-4  
speaker connections B-1  
specifications, Controller B-5  
specifications, loudspeaker B-8  
specifications, ZoneBridge B-6  
specifications, ZP80 B-3  
standard SIRIUS subscriber 4-69  
status indicator, solid amber A-5  
status indicator, turn off 2-14  
status indicator, ZonePlayer 2-23, 2-29  
stop alarm 7-11  
stop music 2-16  
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I-12  
stream external audio 2-19  
subscribe to Napster 4-31, 4-35  
subscribe to Pandora 4-48  
subscribe to Rhapsody 4-58  
subscribe to SIRIUS 4-69, 4-76  
subwoofer 2-26  
subwoofer output B-1  
support diagnostics A-12  
system registration 1-3  
system requirements 1-1  
T
technical support 1-2  
time, set 5-4, 7-8  
Top 100s (Napster) 4-40  
TOSLINK 2-28  
treble 6-4  
troubleshooting A-1  
troubleshooting DCR software A-1  
troubleshooting, Controller A-6  
troubleshooting, ZonePlayer A-4  
turn off alarm 7-11  
turn off automatic music index updates 4-8  
turn off Controller 7-8  
turn off music system 2-16  
turn off white indicator 2-14  
TV, connect using line-in 2-19  
U
uncompressed 5-8  
uncompressed encoding 6-8, 7-16  
update music index 4-4, 4-6  
update wireless channel 5-8, 6-8, 7-16  
upgrade Pandora account 4-50  
upgrade software 5-6, 6-6, 7-11  
upgrade to Windows Vista A-1  
upgrading SIRIUS account 4-70, 4-74  
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Index  
UPnP settings 4-61, 4-64  
using Audible 4-27  
using Rhapsody 4-57  
using SIRIUS 4-68  
Using Windows Media Player 4-78  
V
view clock 5-4, 7-10  
view, compilation albums 4-14  
Vista A-1  
voltage select 2-25  
volume control 5-3, 6-3  
volume control, home theater 2-17  
volume control, line-out 2-18  
W
WAV metadata 4-13  
weight, Controller B-5  
weight, speakers B-8  
weight, ZonePlayer B-2, B-4, B-6  
why is this track playing 4-47, 4-53, 4-57  
Windows file sharing 6-11  
Windows firewall 5-9  
Windows Media Player 4-78  
Windows media sharing 4-78  
Windows setup 5-1  
Windows Vista upgrade A-1  
wireless channel 5-8, 7-16  
wireless connectivity B-2, B-3, B-6  
wireless interference 5-8, 6-8, 7-16, A-7  
wireless setup A-8  
wireless signal strength indicator 7-7  
WPL 4-18  
Z
zone groups 3-1  
ZoneAlarm (free) 5-9  
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I-14  
ZoneAlarm (Pro) 5-10  
ZoneBridge does not display 2-12  
ZoneBridge, not displaying 2-12  
ZonePlayer dimensions B-2, B-4, B-6  
ZonePlayer not authorized 4-78  
Zoneplayer not working A-4  
ZonePlayer overheat shutdown A-11  
ZonePlayer overheat warning A-10  
ZonePlayer specifications B-1, B-3  
ZonePlayer status indicator 2-23, 2-29  
ZonePlayer weight B-2, B-4  
ZonePlayer, add 2-12  
Zoneplayer, factory reset A-4  
ZonePlayer, hidden 2-15  
ZonePlayer, rename 2-13  
ZonePlayers not authorized by windows media sharing 4-78  
zones button 7-4  
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