Models
SG-WAC-10ESE
SG-WAC-12ESE
Electronic Window Air Conditioner
Operating Instructions
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Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will
provide you with valuable information necessary for the proper care and maintenance of your new
product. Please take a few moments to thoroughly read the instructions and familiarize yourself with
all the operational aspects of your new air conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store
name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important to
us. Please pay attention to all safety messages outlined in this owner’s manual.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:
All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.
2
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ELECTRICAL REQUIREMENTS
The electrical ratings for your air conditioner are listed on the model and serial
number label located on the front left side of the unit (when facing the front).
Specific electrical requirements are listed in the chart below. Follow the
requirements below for the type of plug on the power supply cord.
Wiring Requirements
Power Supply Cord
•
115 volt (103.5 min.—126.5
max)
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter
•
•
0-12 amps
15-amp time-delay fuse or
circuit breaker
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock
•
Use on single outlet circuit only
Recommended Ground Method
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power
supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong
outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the cus-
tomer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.
Copies of the standards listed may be obtained from:
It is the customer’s responsibility:
National Fire Protection Association
•
•
To contact a qualified electrician
One Batterymarch Park
Quincy, Massachusetts 02269
To assure that the electrical installation is adequate
and in conformance with the National Electrical Code,
ANSI/NFPA 70 - latest edition, and all local codes and
ordinances.
LCDI Power Cord and Plug
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord and plug as
required by US National Electric Code 440.65. This cord consists of a length of shielded flexible cord with no termination
on the load side and a LCDI attachment plug on the line side.
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the nominal current
leakage between the cord shield and either load conductor exceeds a predetermined value. The cord will remain de-
energized until the devise has been manually reset. This is intended to reduce the risk of a fire in the power cord or
combustible materials nearby. The cord shields are not grounded and they must be considered a shock hazards if
exposed. The cord shield must not be connected to ground or to any exposed metal.
The test and reset buttons on the LCDI Plug are used to check if
the plug is functioning properly. To test the plug:
1. Plug power cord into a wall outlet
2. Press the TEST Button, the circuit should trip and cut all
power to the air conditioner
3. Press the RESET button for use
If a test is performed and the indicator light remains ON, the
current leakage has been detected. Do not use the air
conditioner or attempt to reset the LCDI Plug. Contact Customer
Service for troubleshooting recommendations.
3
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PACKING LIST
6
Packing List:
•
•
Lock frame (2)
•
•
•
•
•
Window Air Conditioner
AAA Batteries (2)
Top Mounting Rail (Pre-installed at factory)
Top Mounting Rail Seal Strip (Pre-installed at factory)
3/8” Screw for Top Mounting Rail (4) (Pre-installed at fac-
tory)
3/4” Screw for Top Mounting Rail, Lock frame
,Accordion Panels & Sash Lock (6)
Sash Lock
Foam Seal Strip/Gasket (2)
Owner’s Manual
•
•
•
•
Accordion Panels (2)
4
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SPECIFICATIONS
•
•
•
Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
Power consumption is measured when the fan runs at the highest speed setting.
These specifications are for reference only. For actual data, please refer to the rating label on the unit.
Model
SG-WAC-10ESE
SG-WAC-12ESE
Power Supply (Ph/V/Hz)
Dehumidifying Capacity (Pints/Day)
Rated Cooling Capacity (BTU/h)
Rated Heating Capacity (BTU/h)
Cooling Power Input (Watts)
Heating Power Input (Watts)
Rated Current Cooling (Amperage)
Rated Current Heating (Amperage)
EER/C.O.P
1/115/60Hz
1/115/60Hz
60
86.4
10,200
12,000
/
/
940
1110
/
/
9
10.6
/
/
10.8
10.8
Noise Level db (A) H/L
58/66
58/66
CFM
290
290
Design Pressure (PSIG) (H/L)
Dimensions (W” x H” x D”)
Package Dimensions (W” x H” x D”)
Net/Gross Weight (Lbs)
/
/
19.02 x 14.57x 21.26
21.85 x 16.5 x 22.92
70/75
19.02 x 14.57 x 21.26
21.85 x 16.5 x 22.92
72/77
Refrigerant Charge (Oz)
Refrigerant Type
22.58
22.22
R-410A
R-410A
DISCLAIMER
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE
PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT
TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.
5
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INSTALLATION & ASSEMBLY INSTRUCTIONS
Some assembly is required for your new air conditioner. Please read and follow these instructions carefully.
1. This air conditioner is designed to be installed in a
FIG. 1
standard double-hung window with a window width
between 22” and 36”.
2. The air conditioner can be installed without the
36
accordion panels to fit in a narrow window opening.
See the window dimensions.
3. The Lower Sash (the lower part of the window that
15.5
moves up and down) must allow for 15.5” of vertical
clearance when open. (See FIG. 1).
4. All supporting parts must be secured to firm wood,
masonry, or metal.
5. The electrical outlet must be within reach of the power
cord.
NOTE: Save the product packaging and installation instruc-
tions for future reference. Store the air conditioner in the
product box when not in use for an extended period of time.
6
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ASSEMBLY & INSTALLATION (CONT.)
Storm Window Requirements
Accordion Panel Installation
A storm window frame will not allow the air conditioner to
tilt properly which in turn will keep it from draining properly.
To adjust for this, attach a board or piece of wood to the
sill. The board or wood piece should have a depth of at
least 1 1/2”. Make sure the board or piece of wood is ap-
proximately 1/2” higher than the storm window frame. This
will allow the air conditioner to tilt enough for proper drain-
age. (See FIG. 2).
Now that you have installed the top rail, you can now install
the accordion panels on each side.
1. Place the air conditioner on a hard flat surface.
2. Locate the accordion panels in the box.
3. Gently pull the free end of the accordion panel (See
FIG. 2). Do this for both panels.
FIG. 2
FIG. 2
SASH
STORM
WINDOW
FRAME
Board or wood
piece must be
approximately
1/2” higher
1 1/2” MIN
(38 mm)
than the storm
window frame
for proper
4. Slide the free end of the accordion panel into the side
panel of the air conditioner (See FIG. 3). Do this for
each side.
drainage
Placing the Unit Inside a Window
FIG. 3
1. Place the air conditioner on the sill with the bottom
mounting rail against its back edge. Center the air con-
ditioner and close the window securely behind the top
mounting rail. The air conditioner should be slightly
tilted to the outside area. Use a level; about a 1/3 bub-
ble will be the correct case slant to the outside. (See
FIG. 5 & FIG. 6)
5. Once the accordion panels are slid into place adjust
the top and bottom rails of the accordion panels into
the top and bottom rails of the air conditioner (See FIG.
4).
FIG. 6
FIG. 5
FIG. 4
2. Once the air conditioner is placed, extend both the left
and right accordion panels to the width of the window.
FIG. 7
7
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ASSEMBLY & INSTALLATION (CONT.)
3. To secure the lower sash into place, use the sash lock
and a 3/4” screw as shown below (See FIG. 12)
Frame Lock, Sash Lock, and Foam Seal
Installation
4. For added insulation, cut the supplied insulation foam to
the width of the window. Insert the foam between the
window sashes to prevent air and objects from getting
into the room. (See FIG. 13)
1. Place the frame lock between the extended accordion
panels and the window sill as show in FIG. 8. Screw a
3/4” (19 mm) locking screw through the frame lock and
into the window sill (FIG. 9).
FIG. 13
2. Drive 3/4” screws into the top of the accordion panel
frame and the top rail to securely attach the window air
conditioner to the lower sash. (See FIG. 11/12)
Removing the Air Conditioner from the
Window
1. Turn the air conditioner off, and disconnect the power
cord.
2. Remove the sash seal from between windows, and
unscrew sash lock.
3. Remove the screws installed through the frame and
frame lock.
4. Close (slide) the side panels into frame.
5. Keeping a firm grip on air conditioner, raise the sash
and carefully “rock” air conditioner backward to drain
any condensate water in base of unit. Be careful not to
spill any remaining water while lifting unit from window.
6. Store parts WITH the air conditioner in the box
8
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USING YOUR AIR CONDITIONER
Electronic Control Panel & Remote Control
1. Power Button: Turns the air conditioner on and
off
2. Digital Display: Displays the current room tem-
perature or the amount of time left on the timer.
Shows the Set Temp when setting the tempera-
ture. Shows the Timer Set when setting the timer.
The once the timer and/or temperature are set,
the display will change to show the current room
temperature. To see the set temperature again,
simply press either of the Temp/Delay ▲/▼
buttons.
When the light is on the unit is in
temperature or timer set mode.
This display always shows the room
temperature except when setting
the Set temperature or the Timer.
3. Temperature Set: Use these buttons on the con-
trol panel and remote to increase or decrease the
Set Temperature (the desired room temperature)
in cooling or energy saver mode. The SET light
will light up when setting the temperature
Light Indicates the
Timer is set.
4. Timer Set: Use these buttons on the control
panel and remote to set the Timer. Each press of
the Timer (DELAY) buttons will increase or de-
crease the timer. For timer instructions see #7.
Air Conditioner Controls
5. Fan Speed & Auto Fan: Use the fan speed but-
tons to change the fan speed. Choose between
low, medium, high, and Auto. When using the re-
mote control, press the AUTO button to turn auto
mode on and the FAN+ and FAN– buttons to
select low, medium, or high fan speed.
1-24Hr Timer
Timer Increase
Timer
Decrease
Auto Fan On
Mode Button
6. Mode Button: Press the mode button to cycle
through the various modes: Cooling, Energy
Saver, and Fan only.
Increase Fan Speed
Power Button
Decrease
Fan Speed
Increase/
Decrease
7. Auto-on Timer: When the air conditioner is off, it
can be set to automatically turn on in 1-24 hours
at the previous set mode and fan setting. To set
the Auto-on Timer, press the DELAY button on
the unit or remote control. Each touch of the ▲/▼
on the unit or the +/- buttons on the remote will
change the timer setting in 1 hour intervals. The
SET light will turn on while setting.
Temperature
Remote Control
Normal Operating Sounds
•
You may hear a pinging noise caused by water
hitting the condenser, on rainy days, or when the
humidity is high. This design feature helps re-
move moisture and improve efficiency.
Auto-off Timer: When the air conditioner is on, it
can be set to automatically turn off in 1-24 hours.
To se the Auto-off Timer, press the DELAY button
on the unit or remote control. Each ouch of the ▲/
▼ on the unit or the +/- buttons on the remote will
change the timer setting in 1 hour intervals. The
SET light will turn on while setting.
•
•
You may hear the thermostat click when the com-
pressor cycles on and off.
Water will collect in the base pan during rain or
days of high humidity. The water may overflow
and drip from the outside part of the unit.
•
To see the remaining time, press the DELAY
Button. To change the timer setting use the
▲/▼ on the unit or the +/- buttons on the
remote.
•
The fan may run even when the compressor is
not on.
•
To cancel the timer, press the DELAY button
until the SET light turns off.
9
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USING YOUR AIR CONDITIONER (Cont.)
•
Freezing Conditions: This is a cooling only air
conditioner. It is not designed for freezing outdoor
conditions. It must not be used in freezing outdoor
conditions.
•
Fan Only Mode: Use Fan Only mode at Low,
Med, or High fan speed to provide air circulation
and filtering without cooling. Since fan only setting
do not provide cooling, a Set temperature cannot
be entered. The room temperature will appear in
the display.
•
Remote Control: To ensure proper operation
when using the remote control, aim the remote
directly at the signal receiver on the air condi-
tioner.
NOTE: Auto Fan Speed cannot be used in Fan
Only mode.
• The remote control has a signal range up to
20 feet.
•
•
Loss of Power Protection: If power to the air
conditioner is lost or interrupted, the air condi-
tioner will automatically re-start in the setting last
used prior to power loss. If the Timer was set to
automatically turn the air conditioner off or on, it
will resume countdown at the amount time left
prior to power loss. You may need to set a new
time if desired.
• Make sure nothing is blocking the remote con-
trol signal from being received by the air con-
ditioner.
• Make sure the batteries are installed correctly
and still have power.
•
Cooling Mode: Use the COOL mode at Low, Me-
dium, High, or Auto Fan speed when cooling is
needed. Use the temperature ▲/▼ buttons to set
the desired temperature between 64°F and 86°F.
Air Direction: Use the lever near on the front air
vents to adjust the direction of the airflow. You
can direct the airflow left or right only. The lever is
located on the right side of the air vent.
•
Once the temperature is set, the compressor
will cycle on and off to keep the room
temperature at the set temperature level. The
lower the set thermostat temperature, the
cooler the room will become. The higher the
set thermostat temperature, the warmer the
room will become.
•
•
•
For Normal Cooling - Set the Mode to Cool
and the Fan to High or Med with the
termperature set in the middle.
For Maximum Cooling - Set the Mode to Cool
and the Fan to High with a lower set
temperature.
For Quieter & Nighttime Cooling - Set the
Mode to Cool and the Fan to Low with the
temperature set in the middle.
NOTE: If the air conditioner is off and is then
turned on while set to a Cool setting or if
turned from a fan setting to a Cool setting, it
may take approximately 3 minutes for the
compressor to start and cooling to begin.
•
Energy Saver Mode - Controls the Fan
On - The fan will cycle on and off with the
compressor. This results in winder variations of room
temperature and humidity. Normally used with the
room is unoccupied. NOTE: The fan my continue to
run for a short time after the compressor cycles off.
Off - The fan runs all the time in fan or cooling mode.
10
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Cabinet Cleaning
To clean the air conditioner cabinet:
CARE AND CLEANING
Clean your air conditioner to keep it looking new
and to minimize dust build up.
•
Unplug the air conditioner to prevent shock or
a fire hazard. The cabinet and front panel of
the air conditioner may be dusted with an oil-
free cloth or washed with a cloth dampened in
a solution of warm water and mild liquid soap.
Rinse thoroughly with a damp cloth and wipe
dry.
Air Filter Cleaning
The air filter should be checked at least once
every month to see if it needs cleaning. Trapped
particles and dust can build up in the filter and
may decrease airflow as well as cause the
cooling coils to accumulate frost. To clean the air
filter:
•
•
Never use harsh cleaners, wax or polish on
the cabinet front.
Be sure to wring excess water from the cloth
before wiping around the controls. Excess
water in or around the controls may cause
damage to the air conditioner.
1. Remove the filter by pulling down on the in-
dents of the filter door on the front of the unit.
(See FIG. 13)
2. Wash the filter using liquid dish soap and
warm water. Rinse the filter thoroughly. Gen-
tly shake the filter to remove excess water.
Winter Storage
3. Let the filter dry completely before placing it
into the air conditioner.
4. If you do not wish to wash the filter, you may
vacuum the filter to remove the dust and
other particles.
To store the air conditioner when it is not in use
for an extended period of time, remove it care-
fully from the window according to the installation
instructions and cover it with plastic or place it in
the original box
.
FIG. 13
Wear and Tear
To minimize wear and tear on the air condi-
tioner, always wait at least 3 minutes before
changing modes. This will help prevent the
compressor from overheating and the circuit
breaker from tripping.
11
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TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
The Air Conditioner will not start
The air conditioner is unplugged
•
Make sure the air conditioner is
plug is pushed completely into the
outlet
•
Check the house fuse/circuit
breaker box and replace the fuse
or reset the breaker.
The fuse is blown/circuit breaker is
tripped.
•
•
The unit will automatically re-start
when power is restored.
There is a protective time delay
(approx. 3 minutes) to prevent
tripping of the compressor
Power Failure
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.
•
•
Press the RESET button located
on the power cord plug.
If the RESET button will not stay
engaged, discontinue use of the
air conditioner and contact a
qualified service technician.
The current interrupter device is
tripped.
The Air Conditioner does not cool
as it should
Airflow is restricted
•
Make sure there are no curtains,
blinds, or furniture blocking the
front of the air conditioner
•
•
•
Lower the set thermostat tempera-
ture
The temperature control may not be
set correctly.
The air filter is dirty
Clean the filter. See the Cleaning
and Care Section of the manual.
Please allow time for the room to
cool down after turning on the air
conditioner.
The room may be too warm
•
•
•
Check for open furnace registers
and cold air returns
Cold air is escaping
The Cooling Coils are frozen
See “Air Conditioner Freezing Up”
below.
The Air Conditioner is freezing up
Ice blocks the air flow and stops the air
conditioner from cooling the room
Set the MODE dial to HIGH FAN
or HIGH COOL and set the ther-
mostat to a higher temperature
The Remote Control is not working The batteries are inserted incorrectly
•
•
Check the position of the batteries.
Replace the batteries
The batteries may be dead
12
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TROUBLESHOOTING (CONT.)
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Water is dripping outside
Hot and Humid weather.
•
•
This is normal
Water is dripping inside the room
Water collects in the base pan
The air conditioner is not correctly
tilted outside.
For proper water drainage, make
sure the air conditioner is slightly
tilted downward from the front of
the unit to the rear.
Moisture removed from the air is
draining into the base pan.
•
This is normal for a short period in
areas with low humidity and nor-
mal for a longer period in areas
with high humidity.
13
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WARRANTY
One Year Limited Warranty
Soleus International, Inc. warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects
in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year
from the date of original retail purchase in the United States.
If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of
charge within a reasonable time after the unit is returned during the warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a
copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
•
Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in
material or workmanship.
•
Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions
in the instructions.
•
•
Damage to the finish of the case, or other appearance parts caused by wear.
Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-
tional Inc.
•
•
Freight and Insurance cost for the warranty service.
Filter and Accessories
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal-
vaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.
For Technical Support and Warranty Service
Please Call (888) 876-5387
Or Write To:
Soleus International, Inc.
20035 E. Walnut Dr. N.
City of Industry, CA 91789
14
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66129903755
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