Soleus Air Air Conditioner SG PAC 10E5 User Manual

Model No. SG-PAC-10E5  
Reference No. KY-100E5  
10,000 BTU Portable Air Conditioner  
Operating Instructions  
V.121016  
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PACKAGE CONTENTS  
Portable Air Conditioner  
Exhaust Hose (1)  
Exhaust Hose Adapter (1)  
Window Kit Adapter (1)  
Hose Adapter (1)  
Remote Control & AAA Batteries (2 batteries)  
Window Kit - 3 Sliding Panels (1 single hose panel, 2 extension panels)  
Drain Hose Assembly (drain pipe, clamp, hose clip, rubber plug, & screw)  
Owner’s Manual  
SPECIFICATIONS  
The cooling capacity is measured at an ambient temperature of DB 86 °F, WB 78 °F.  
Noise level is measured at a distance of 3.28 ft away from the front of the unit, when the unit is in cooling mode.  
Power consumption is measured when the fan runs at the highest speed setting.  
These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.  
If the environment temperature is higher than the max operating temperature or lower than the minimum operating  
temperature, the air conditioner may not work properly.  
SG-PAC-10E5 / KY-100E5  
Model No. / Reference No.  
Power Supply (Ph/V/Hz)  
1/115/60Hz  
Dehumidifying Capacity (Pints/Day)  
Rated Cooling Capacity (BTU/h)  
Rated Heating Capacity (BTU/h)  
Cooling Power Input (Watts)  
Heating Power Input (Watts)  
Rated Current Cooling (Amperage)  
Rated Current Heating (Amperage)  
Noise Level dB(A)  
50  
10,000  
/
1070  
/
9.5  
/
<=56  
195 / 165 / 135 CFM  
11.75 x 14.75 x 31.75  
55  
Air Flow - H / M / L  
Product Dimensions (W” x D” x H”)  
Product Weight (Lbs)  
Refrigerant Type  
R-410A  
Refrigerant Charge (Oz)  
15.1  
3
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LCDI POWER CORD AND PLUG  
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord and  
plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexible cord  
with no termination on the load side and a LCDI attachment plug on the line side.  
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the  
nominal current leakage between the cord shield and either load conductor exceeds a predetermined value.  
The cord will remain de-energized until the devise has been manually reset. This is intended to reduce the risk  
of a fire in the power cord or combustible materials nearby. The cord shields are not grounded and they must  
be considered a shock hazards if exposed. The cord shield must not be connected to ground or to any exposed  
metal.  
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test:  
1. Plug power cord into wall outlet  
2. Press TEST Button, circuit should trip, cutting power to the air conditioner  
3. Press RESET button for use  
If a test is performed and the indicator light remains ON, current leakage has been detected. Do not use the air  
conditioner or attempt to reset the LCDI Plug. Contact Soleus Air Powered by Gree Customer Service for trou-  
bleshooting recommendations.  
RESET  
TEST  
WARNING:  
1. DO NOT press the TEST button while the air conditioner is operating.  
2. The TEST and RESET buttons should not be used as ONand OFFswitches.  
3. The cord and plug are not intended to offer protection to externally connected loads or supply circuits.  
4. The cord and plug are intended for indoor use only.  
NOTE: Your units power cord and plug may differ from the one shown.  
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PRODUCT DIAGRAM  
Control Panel  
Louver Guides  
Louvers  
Casters  
Remote Control Holder  
Power Cord  
Filters  
Upper Air Intake  
Air Exhaust Vent  
Lower Air Intake  
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PARTS & WINDOW KIT ASSEMBLY  
PARTS  
EXHAUST HOSE & ADAPTERS  
Exhaust Hose Adapter  
Exhaust Hose  
Hose Adapter and  
Window Kit Adapter  
ASSEMBLY & INSTALLATION  
INSTALLATION  
When the unit is operating as an air conditioner or dehumidifier, the window kit and exhaust hose must be installed.  
When the unit is operating in fan mode, the window kit and exhaust hose do not need to be installed .  
MOUNTING THE EXHAUST HOSE  
Choose a suitable location, near a grounded electrical outlet and suitable window or door. Remove  
packaging and locate components.  
Extend both ends of the exhaust hose approximately 6 inches.  
Screw the window kit adapter onto one end of the exhaust hose clockwise. Screw the hose adapter onto  
the other end of the exhaust hose clockwise.  
Mount the exhaust hose onto the back of the unit by locking the hose adapters into place.  
For maximum efficiency do not bend the hose as much as possible.  
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SINGLE HOSE WINDOW KIT INSTALLATION  
This installation is OK  
The is a poor installation  
22”  
When installing the exhaust hose, try and keep it as flat as possible. The less angles and bends  
in the hose, the better the unit will perform. If bending or an angle is necessary, use single 90°  
angles like the pictures above. Multiple bends will decrease performance and efficiency  
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CONTROL PANEL, DISPLAY, & OPERATING INSTRUCTIONS  
CONTROL PANEL & LED DISPLAY  
COOL MODE LIGHT  
DRY MODE LIGHT  
BUCKET FULL LIGHT  
REMOTE RECEIVER  
LED DISPLAY  
FAN MODE LIGHT  
POWER BUTTON  
MODE BUTTON  
TEMP SELECT BUTTONS  
CONTROL PANEL OPERATING INSTRUCTIONS  
1) Power On and Off - Press the POWER button once to manually turn the unit on. Press the POWER  
button once more to turn the unit off.  
2) Mode Selection - Press the MODE Button repeatedly to cycle between the different modes: Air Condi-  
tioner, Dehumidifier, and Fan only mode. Each press of the MODE button will light up a different icon on  
the control panel. The exhaust hose and window kit must be installed when the unit is in Air Conditioner or  
Dehumidifier mode. When using the unit as a fan, it is not necessary to keep the exhaust hose and window  
kit connected to the unit.  
3) Temperature - Select the desired temperature by pressing either - or + key when using the unit in  
cooling mode. The digital thermostat will display the set temperature.  
4) Louver Direction - This unit has 4-Way directional louvers. Use the louver guides to direct air where  
cooling or fanning is needed most.  
5) Bucket Full - When the unit cannot evaporate the collected moisture fast enough. The excess water will  
collect in a backup water tank located inside the unit. The bucket full icon will light up if this occurs  
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REMOTE CONTROL OPERATING INSTRUCTIONS  
LCD DISPLAY and  
MODE LABELS  
NOTE: Heat mode is not available  
on the SG-PAC-10E5  
and KY-100E5  
MODE BUTTON  
POWER BUTTON  
TEMP SELECT BUTTONS  
SWING BUTTON  
FAN BUTTON  
(Not Available on SG-PAC-10E5&KY-100E5)  
SLEEP BUTTON  
TIMER BUTTON  
1) Power On and Off - Press the ON/OFF (POWER) button once to manually turn the unit on. Press the Power button once  
more to turn the unit off. When you manually power the unit on and off by pressing the ON/OFF button, the preset timer will  
be cancelled.  
2) Mode Selection - Press the MODE Button repeatedly to cycle between the different modes: Auto, Air Conditioner, Dehu-  
midifier, and Fan only mode. Once a mode is selected, an arrow will light up on the LCD display next to the selected MODE  
label on the remote. Auto mode automatically chooses the air conditioner, dehumidifier, or fan mode based on the current room  
temperature.  
NOTE: HEAT MODE IS  
NOT AVAILABLE  
3) Fan Speed - Press the FAN speed button to cycle through low, medium, and high fan speeds. The small fan icons will light up  
depending on which speed is selected. The more fan icons light up, the higher the speed. The fan icons are located on the LCD  
display next to the SPEED label.  
4) Temperature Setting - When the unit is in Air Conditioner mode you can select your desired temperature. Press the TEMP  
SELECT buttons (+ or -) to select your desired temperature setting. The temperature on the LCD display on the remote control  
will increase or decrease accordingly. Hold the +/- buttons for two seconds to rapidly increase or decrease the temperature.  
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REMOTE CONTROL OPERATING INSTRUCTIONS (Cont.)  
5) Auto-on Timer: When the air conditioner is off, it can be set to automatically turn on in 30 minutes to 24 hours at the previous  
set mode and fan setting. To set the Auto-on Timer, press the TIMER button on the unit or remote control. Each touch of the +/-  
buttons on the remote will change the timer setting in 30 minute increments (.5 hours). The T-ON and H lights will blink while  
the Auto-on Timer is being set. Once the timer is set, press the TIMER button once more to save the setting. Press the ON/OFF  
button to cancel the timer.  
Auto-off Timer: When the air conditioner is on, it can be set to automatically turn off in 30 minutes to 24 hours. To set the  
Auto-off Timer, press the TIMER button on the remote control. Each touch of the +/- buttons on the remote will change the  
timer setting in 30 minute (.5 hour) intervals. The T-OFF and H lights will blink while setting. To cancel the timer, press the  
ON/OFF button. Once the timer is set, press the TIMER button once more to save the setting. Press the ON/OFF button to  
cancel the timer.  
6) Sleep Mode - Press the SLEEP mode button to engage SLEEP mode. Sleep mode automatically raises the  
set temperature by 2°F after one hour and 4°F after two hours. This feature limits compressor usage and  
enhances energy savings while you are sleeping.  
7) Auto Mode - When AUTO mode is selected the air conditioner will automatically choose the operating  
mode base on the current room temperature. When the room is below 68°F the air conditioner will  
automatically fan the room to circulate air. When the room temperature is between 68°F-73°F the air  
conditioner will operate in Fan mode if it was previously selected or dehumidifier mode (if another mode  
was used previously) to remove humidity from the air as well as some cooling to help lower the room  
temperature. When the room temperature is between 74°F-79°F the air conditioner will always operate in  
dehumidifier mode. When the room temperature rises above 79°F, the unit will operate in air conditioner  
mode to maximize cooling. Auto mode uses pre-determined settings to keep you comfortable by choosing  
the most energy efficient mode based on the temperature of the room.  
10  
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DRAINING COLLECTED WATER  
When the temperature or humidity is too high, the air conditioner may not be able to evaporate all of the water  
as quickly as needed. All moisture that is unable to be evaporated is placed in a small bank up water tank in-  
side the unit. When this tank is completely full, an alarm will sound, the compressor will shut off, and the  
bucket full icon will light up on the control panel. To manually empty the tank, please follow the instructions  
below.  
Screw  
Drain Hose  
Drain Plug  
Drain Hose Clip  
Clamp  
1) Remove the pre-installed Drain Cap from the unit (See Below).  
2) Attach the Clamp with the provided Screw (See Below).  
A. Drain Port  
B. Drain Cap  
A. Drain Port  
B. Clamp  
3) Attach the Drain Hose to the Drain Port using the Drain Hose Clip. Insert the Drain Plug into the free end  
of the Drain Hose and guide the Drain Hose through the Clamp. Once finished, the unit can be easily  
drained by removing the drain plug and guiding the drain hose into a small pan to drain the water.  
A. Drain Plug  
B. Drain Port  
C. Drain Hose  
D. Drain Hose Clip  
E. Clamp  
11  
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MAINTENANCE  
Note: Make sure power is off and the power cord is not plugged into an electrical outlet prior to  
performing any maintenance on the unit.  
Clean or replace filter - If the air filter is blocked with a dust, the airflow volume may reduce. It is  
recommended to clean the filter once every two weeks or as needed.  
1) Remove the filter from the filter compartment on the back of the unit.  
2) Wash the air filter by immersing it gently into warm water with a neutral detergent. Rinse the filter  
and dry it thoroughly out of sunlight.  
3) Slide the filter back into the filter compartment after it is thoroughly dried.  
4) If the filter is torn or unusable, order a new filter by calling the customer service number on the  
warranty page of this manual.  
Clean the unit Housing  
1) Keep the unit from being exposed directly to the sun to prevent color fading.  
2) Clean the surface with a damp cloth and dry it with a soft towel.  
Storing the Unit for an Extended Period of Time or Transporting the unit  
1) Empty any excess water by unplugging the water drainage stop in the back of the unit (located at  
the bottom).  
2) Unplug the unit.  
3) The unit should be stored in a cool dry place.  
DISCLAIMER  
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE  
PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT  
TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.  
12  
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TROUBLESHOOTING  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
The Air Conditioner will not start  
The air conditioner is unplugged or not  
connected well.  
Make sure the air conditioner plug  
is pushed completely into the out-  
let  
Check the house fuse/circuit  
breaker box and replace the fuse  
or reset the breaker.  
The fuse is blown/circuit breaker is  
tripped.  
The unit will automatically re-start  
when power is restored.  
There is a protective time delay  
(approx. 3 minutes) to prevent  
tripping of the compressor  
Power Failure  
overload. For this reason, the unit  
may not start normal cooling for 3  
minutes after it is turned back on.  
Press the RESET button located  
on the power cord plug.  
If the RESET button will not stay  
engaged, discontinue use of the  
air conditioner and contact a  
qualified service technician.  
The current interrupter device is  
tripped.  
The Air Conditioner does not cool  
as it should  
Airflow is restricted  
Make sure there are no curtains,  
blinds, or furniture blocking the  
front of the air conditioner  
Lower the set thermostat tempera-  
ture  
The temperature control may not be  
set correctly.  
The air filter is dirty  
Clean the filter. See the Cleaning  
and Care Section of the manual.  
Please allow time for the room to  
cool down after turning on the air  
conditioner.  
The room may be too warm  
Check for open furnace registers  
and cold air returns  
Cold air is escaping  
The Evaporator is frozen  
The unit is defrosting and will re-  
sume operation when done.  
The Air Conditioner displays the  
Timer hours but does not work  
Is the TIMER ON enabled?  
Cancel the TIMER or wait until the  
unit turns on.  
The Remote Control is not working The batteries are inserted incorrectly  
Check the position of the batteries.  
Replace the batteries  
The batteries may be dead  
13  
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TROUBLESHOOTING (CONT.)  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
The LCD Display is showing “E5”  
Low Voltage Protection  
Unplug for 10 minutes and then  
turn on the unit. If “E5” is still dis-  
played, contact customer service.  
The LCD Display is showing “H8”  
The backup water tank is full  
Drain the water tank  
If the “H8” is still displayed after the  
water tank has been emptied, con-  
tact customer service.  
14  
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WARRANTY  
One Year Limited Warranty  
Soleus International Inc. warrants the accompanying Soleus Air Powered by Gree Portable Air Conditioner to be free of  
defects in material and workmanship for the applications specified in its operation instruction for a period of ONE (1)  
year from the date of original retail purchase in the United States.  
If the unit exhibits a defect in normal use, Soleus International Inc. will, at its option, either repair or replace it, free of  
charge within a reasonable time after the unit is returned during the warranty period.  
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a  
copy of the original purchase invoice.  
THIS WARRANTY DOES NOT COVER:  
Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in  
material or workmanship.  
Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions  
in the instructions.  
Damage to the finish of the case, or other appearance parts caused by wear.  
Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-  
tional Inc.  
Freight and Insurance cost for the warranty service.  
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO  
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.  
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT  
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR  
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.  
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal-  
vaged, or refurbished products.  
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow  
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights that vary from state to state.  
For Technical Support & Warranty Service  
Please Call (888) 876-5387  
Or Write To:  
Soleus International Inc.  
20035 E. Walnut Dr. North  
City of Industry, CA 91789 U.S.A.  
15  
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