Soleus Air Air Conditioner KC 45H User Manual

18000 BTU  
Room Air Conditioner  
with Heat Pump  
OPERATING AND INSTALLATION MANUAL  
Model: KC-45H  
Thank you for selecting Soleus Air. To ensure proper  
operation, please read this manual and keep it for  
future reference.  
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Introduction  
Room air conditioners cool, dehumidify, and filter air inside your home. Heat pump and electric heat models  
offer both heating and cooling. Opening sections of manual provide general information for all room air  
conditioner models. Operating Controls section describes operation of controls for each model. After reading  
the opening sections, turn to Operating Controls section and find the panel layout that matches the model of  
your unit.  
Read entire manual thoroughly before beginning installation and operation of your new room air conditioner.  
Be sure you have all necessary tools and materials on hand for the job. Study illustrations to familiarize  
yourself with important details of the installation process. Review manual for operating instructions.  
NOTE  
1. Mechanical experience is required to install air conditioner.  
2. Installation can take from 1 to 3 hours, depending on installer’s knowledge and skill.  
3. If you encounter problems during installation, call our Technical Support and Warranty Service line at  
1-888-8-SOLEUS. If your problem cannot be resolved by phone, contact an authorized Soleus Air  
brand servicer. Contact and service will be at your expense.  
Safety Information  
Be sure electrical service is adequate for chosen model of air conditioner. Complete electrical rating for unit is  
found on serial plate located behind front grille. Electrical outlet must be close enough to unit for power cord to  
reach without strain. Air conditioner should be the only appliance on individual circuit.  
For personal safety and to avoid possible damage to appliance or home, observe all safety instructions  
highlighted by symbol shown below.  
RECOGNIZE THIS SYMBOL AS A SAFETY PRECAUTION.  
After installing unit, reread instructions to ensure each step is complete and that all parts are fastened in place.  
For best results and to minimize installation time, perform all procedures in the order shown.  
To prevent heat related illness or death, do not use this device for unattended  
cooling of persons or animals unable to react to product failure. Failure of  
unattended air conditioner may result in extreme heat in area intended for cooling,  
causing heat related illness or death of persons or animals.  
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WARNING  
WARNING  
To avoid death, personal injury or property  
damage due to electrical shock:  
Observe all local codes and ordinances.  
Disconnect electrical power to unit before servicing.  
Ground appliance properly.  
HIGH TEMPERATURE STRESS HAZARD  
This room air conditioner is not meant to  
provide unattended cooling or life support  
for persons or animals that are unable to  
react to failure of the product.  
Check with a qualified electrician if you are not  
sure this appliance is properly grounded.  
DO NOT ground to gas line.  
DO NOT ground to cold water pipe if pipe is  
interrupted by plastic, non-metallic gaskets, or  
other insulating (non-conducting) materials.  
DO NOT modify plug on power cord. If plug  
does not fit electrical outlet, have proper outlet  
installed by qualified electrician.  
The failure of an unattended air conditioner  
may result in extreme heat in the cond-  
itioned space causing overheating or  
death of persons or animals.  
Precautions must be taken to ward off or  
guard against such an occurrence.  
DO NOT have a fuse in the neutral or ground  
circuit. A fuse in the neutral or ground circuit  
could result in an electrical shock.  
Unpacking  
Unpackandvisuallyinspecttheunit. Reportanydamageto  
the delivering carrier immediately. Remove and discard all  
packing material. On some models the air conditioner front  
and/or mounting kit hardware may be packed separately.  
DO NOT use an extension cord with this appliance.  
DO NOT use an adapter plug with this appliance.  
DO NOT pinch power cord.  
Recordthemodel,serialandmanufacturingnumbersofyour  
unitinthespaceprovidedbelow. Thisinformationisfoundon  
a nameplate visible after the front of the air conditioner has  
beenremoved. Theratedvoltage,amperageandcapacityfor  
your specific model can also be found on this nameplate.  
Readthewarrantypackagedwiththeunit. Keepthewarranty  
andacopyofyoursalesreceiptforfuturereference. Youmay  
alsowanttorecordinthespaceprovidedthedatepurchased  
and the selling dealer.  
DO NOT REMOVE warning tag from power cord.  
ElectricalRequirements  
GroundingInstructions  
Thisapplianceisequippedwithathree-pronggroundingplug  
forprotectionagainstpossibleshockhazards. Ifatwo-prong  
wall receptacle is encountered, the customer is required to  
contact a qualified electrician and have the two-prong wall  
receptacle replaced with a properly grounded three-prong  
wall receptacle in accordance with the National Electrical  
Code.  
OWNER'S PRODUCT IDENTIFICATION  
MODEL NUMBER  
SERIAL NUMBER  
MANUFACTURING NUMBER  
Room air conditioners are designed to operate according to  
requirements on the nameplate and as shown in Table 1.  
Fuseorcircuitbreakerratingsmustbeaccordingtothefuse  
instructionlabelandasshowninTable1. Donotplugmodels  
marked “Use on Single Outlet Circuit Only” into a circuit with  
another appliance or light fixture.  
Owner's Name  
Address  
City  
State  
Zip  
ReceptacleWiring  
/
/
Date of Purchase  
Receptacle wiring must be of adequate size for unit. Refer  
to unit identification plate for exact power requirements.  
Minimum size of wiring, based on power requirements, is:  
Authorized Dealer  
Address  
Units up to 20 amps:  
20–30 amp units:  
12gauge  
10gauge  
City  
(
State  
Zip  
LCDIorAFCIPowerCords  
Underwriters Laboratories (UL) and the National Electric  
Code (NEC) now require power cords that sense current  
leakage and can open the electrical circuit to the unit. In the  
)
Phone Number  
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Unit Plug  
Type  
Receptacle  
Required  
Circuit Rating, Voltage  
Breaker, Time Rating On  
RoomHeatPumps  
Heatpumpsworkbymovingheatinsteadofcreatingit. Inthe  
summer, the cool indoor coil absorbs heat from your room  
andmovesitoutdoors, providingcooling. Inthewinter, heat  
pumps reverse this operation. By lowering the temperature  
of the outdoor coil below the outdoor temperature, the heat  
pump absorbs the heat from outdoors and moves it inside  
your house. This heat transferring process is very efficient.  
Forexample,at4Foutdoortemperature,aheatpumpcan  
provide 2 ½ watts of heat for every watt of electricity it  
consumes.  
Delay Fuse  
Nameplate  
NEMA No. 5-15P NEMA No. 5-15R 125V-15AMP  
115V  
NEMA No. 6-15P NEMA No. 6-15R 250V-15AMP  
NEMA No. 6-20P NEMA No. 6-20R 250V-20AMP  
NEMA No. 6-30P NEMA No. 6-30R 250V-30AMP  
230/208V rated  
at 12 amperes or  
less  
230/208V rated  
over 12 amperes,  
but not more than  
16 amperes  
As outdoor temperatures drop, the heating capacity and  
efficiencyoftheheatpumpdeclines. Attemperaturesbelow  
45°F, it is likely that ice will form on the outdoor coil. Heat  
pump units are designed to operate as a heat pump above  
approximately 40°F. Below 40°F, these units switch auto-  
matically from reverse cycle heat pump to auxiliary electric  
heating. No defrost is required. There is no minimum  
operatingtemperature.  
208V rated over  
16 amperes, but  
not more than  
24 amperes  
event, the unit does not operate, check the reset button  
located on or near the head of the power cord as part of the  
normaltroubleshootingprocedure.  
NormalCareandMaintenance  
WARNING  
Usecopperwireonly.Consumer’sresponsibilityistoprovide  
proper and adequate receptacle wiring that conforms to all  
applicable codes. All wiring should be installed by qualified  
electrician.  
To avoid property damage, personal injury  
or death due to electrical shock, turn fan  
control OFF and remove plug from wall  
outlet before inspecting unit or performing  
maintenance.  
Installation  
Completestep-by-stepinstallationinstructionsarefurnished  
withyourunit. Theseinstructionswillbefoundonaseparate  
page included with this manual or in the mounting kit  
assembly. Follow these instructions carefully. Keep these  
instructions with this manual for future reference. Your unit  
will be one of the following three designs:  
AnnualInspection  
It is suggested that your unit be inspected by your dealer or  
servicer once a year. It is advisable to have the outer case  
removed and the unit thoroughly cleaned.  
Unit with a window mounting kit  
These models are designed for mounting though an  
opening in a wall. These units can be adapted to  
windowinstallationbyusingtheoptionalwindowmount-  
ing kit supplied with your unit.  
Note: The life of your unit may be greatly reduced if you live  
inasaltairorothercorrosivetypeenvironment. Underthese  
conditions, the unit should be removed from its case and  
completely cleaned at least once a year. At that time any  
scratches or blisters on the painted surfaces should be  
sanded and repainted. Placing an algaecide tablet in the  
outdoor side of the unit’s basepan is suggested in humid  
areaswherealgaeformationiscommon.  
Unit without a window mounting kit  
No window mounting kit is supplied with the unit.  
These models are designed for mounting through an  
opening in a wall. These units can be adapted to  
windowinstallationbypurchasinganoptionalwindow  
mountingkit. Consultyourdealertochoosethekitthat  
is appropriate for your model and installation.  
Unit with a separate sleeve  
SomeBuildermodelsaredesignedsuchthattheouter  
case and the chassis can be purchased separately.  
Through-the-wallinstallationinstructionsareincluded  
with the outer case. These models can be adapted to  
window installation by purchasing an optional mount-  
ing kit.  
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Front Grille and Filter Removal  
Optional Charcoal Air Filter Installation  
The front contains a removable grille that provides easy Removecharcoalairfilterfromplasticbag. Insertthreetabs  
access to the air filter. To clean the filter use one of the onrightsideoffilterintothreeslotsonfilterframe. Carefully  
followingmethodsforfilterremoval:  
bowmiddleoffilteruntiltwotabsonfiltercanbeinsertedinto  
two slots on filter frame. Relax bow.  
METHODONE  
Grasp filter handle and slide filter out of unit.  
Reinstallairfilterandgrillebyreversingremovalprocedure.  
Front Grille and Cabinet Cleaning  
Grilleandcabinetmaybecleanedwithwarmwaterandmild  
soap or detergent. Cleaning and polishing compounds are  
not recommended, as they may damage plastic surfaces.  
Air Filter Cleaning  
A dirty air filter reduces operating efficiency of unit. Filter  
shouldbeinspectedatleastonceeveryweekduringopera-  
tion.Cleanfilterwithvacuumcleanerorwashinwarmwater  
andmilddetergent. Filtershouldbethoroughlydriedbefore  
replacing in unit. Do not operate unit without filter in place.  
Fan Motor Care  
Thefanmotorispermanentlylubricatedforlonglife.Thereis  
no need to oil the motor.  
Slide-outChassisRemovalfromOuterCase  
1. Removefrontgrillebyslidinggrilletoleftandpullingout.  
2. Remove air filter by sliding to left.  
3. Remove four screws holding plastic front to unit and  
removefront.  
4. If the unit has a screw holding the basepan clip to the  
chassis, remove the screw.  
CAUTION  
To reduce the risk of personal injury be  
sure to have sufficient help when moving  
your unit. A room air conditioner can  
weigh between 70 and 240 pounds.  
5. Using basepan handle, pull chassis straight out, slowly  
and evenly, until approximately 9-12 inches extends  
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from outer case. Use both hands to grasp basepan and DrainCupInstallationandUse  
pull remaining chassis from outer case.  
Yourairconditionerusesasystemwherethewaterremoved  
fromtheindoorair(condensate)ischanneledtotheoutdoor  
side of the unit. The outdoor fan blade has a “slinger” ring  
attachedtoitthatdipsintothewaterandslingsthewateronto  
the outdoor coil surface. This is the sound of water you hear  
during normal operation. The water quickly evaporates on  
this warm surface and improves the efficiency of your air  
conditioner. Innormalconditionstheunitcanevaporatethe  
water as fast as it is removed from the indoor air.  
However, in very humid conditions excess amounts of water  
may drip off the unit chassis. If this proves to be a problem,  
install the condensate drain cup included with the unit to  
route excess water where it would not be a problem (see  
illustration below).  
Toinstall,removetheunitchassisfromtheoutercase. Insert  
the condensate drain cup through the recessed ½” hole on  
therightsidebottomflangeoftheoutercase. Onceinserted,  
place a ½” diameter hose or tube on the drain cup bottom  
spout. The hose allows you to route where you want the  
excess water to go. Reinsert the unit chassis into the outer  
case. The unit basepan overflow hole will be positioned  
directly above the drain cup and will catch any water that  
might run out.  
CHASSIS  
BASEPAN  
CLIP  
PLASTIC FRONT  
NOTE: Basepan clip is shipped in plastic bag with mounting  
screw and condensate drain cup. Install clip after reinserting  
chassisintooutercasetopreventaccidentalchassisremoval.  
GeneralOperatingInstructions  
While operation of all units is similar, controls vary slightly  
from model to model. Operating Controls section shows  
controlpanelofunitpurchasedandgivesdetailedinformation  
about operation of controls.  
Initial Start-Up and Cooling  
Select the highest fan speed and set temperature control to  
its coldest position. When the desired temperature is  
reached, slowly move the temperature control toward a  
warmer setting until the compressor shuts off. The thermo-  
statwillthencyclethecompressoronandofftomaintainthis  
selected temperature. Adjust the fan speed for desired air  
circulation.  
Outer Case  
Condensate  
Drain Cup  
BAFFLES  
1/2" Diameter  
Hose  
SwitchoverThermostatControl  
Emergency heat switch overrides heat pump (compressor)  
and starts auxiliary electrical heater. When switch is ON,  
heat pump is locked out.  
OUTDOOR  
LOUVERS  
INDOOR  
GRILLE  
Use emergency switch only when heat pump fails to  
provideadequateheat. Causeofheatpumpmalfunc-  
tionshouldbedeterminedbyauthorizedservicer. Cost  
of operating unit will increase when emergency heat  
switch is engaged.  
ChangingAirflowDirectionBaffles  
To access and engage emergency switch:  
Airflow on unit may be diverted left or right from center by  
baffles. Upwardanddownwardairdischargeisprovidedby  
tilting louvers. Adjust baffles and tilt louvers for desired  
airflowpattern.  
1. Remove front grille, air filter, and plastic front, as de-  
scribed in Installation Instructions.  
2. Removebasepanclip.  
3. Slide chassis out of case about two inches.  
Airflow Around Unit  
4. Locateaccessholeforemergencyswitchabovelabelon  
right front of control box.  
5. To start emergency heat, insert flathead screwdriver into  
slot and turn counterclockwise until switch-stop is reached.  
6. Return chassis to case.  
Checktheindoorgrilleandoutdoorlouversforobstructionsto  
airflow. Do not block the airflow to and from the unit. If air is  
obstructed and/or deflected back into the unit, the air  
conditioner’scompressormaycycleonandoffrapidly. This  
could damage your unit.  
7. Replace basepan clip, plastic front, air filter, and front  
grille.  
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Installation Instructions  
Questions? Soleus Air Technical Support and Warranty Service line 1-888-8-SOLEUS.  
CAUTION:  
BEFOR E YOU BEGIN  
Do not, under any circumstances, cut or remove the  
third (ground) prong from the power cord.  
Read these instructions completely and carefully.  
IMPORTANT Save these instructions for  
Do not change the plug on the power cord of this air  
conditioner.  
local inspector's use.  
IMPORTANT Observe all governing codes  
Aluminum house wiring may present special problems  
consult a qualified electrician.  
and ordinances.  
Note to Installer Be sure to leave these  
instructions with the Consumer.  
Note to Consumer Keep these instructions for  
future reference.  
Skill level Installation of this appliance requires  
basic mechanical skills.  
TOOLS YOU WILL NEED  
Completion time Approximater  
We recommend that two people his  
product.  
Proper installation is the responsibility of the  
installer.  
Product failure due to improper installation is not  
covered under the Warranty.  
ELECTRICAL REQUIREMENTS  
The 3-prong grounding plug minimizes the possibility  
of electric shock hazard. If the wall outlet you plan to  
use is only a 2-prong outlet, it is your responsibility to  
have it replaced with a properly grounded 3-prong  
wall outlet.  
Some models require 230/208-volt a.c.,  
protected with a time delay fuse or circuit  
breaker. These models should be installed  
on their own single branch circuit for  
best performance and to prevent  
overloading house or apartment wiring  
circuits, which could cause a possible  
fire hazard from overheating wires.  
Power cord includes a current interrupter device. A  
test and reset button is provided on the plug case.  
The device should be tested on a periodic basis by  
first pressing the TEST button and then the RESET  
button. If the TEST button does not trip or if the  
RESET button will not stay engaged, discontinue use  
of the air conditioner and contact a qualified service  
technician.  
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Installation Instruction (Continuous)  
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Installation Instructions (Continuous)  
1. WINDOW REQUIREMENTS  
3. REMOVE THE AIR CONDITIONER FROM  
THE CASE  
These instructions are for a standard double-hung  
window. You will need to modify them for other  
types of windows.  
A. Remove the locking screw and locking  
bracket from the lower frame. Save to  
reinstall later.  
B. Remove the ground screw and save to  
reinstall later.  
The air conditioner can be installed without the  
accordion panels if needed to fit in a narrow  
window. See the window opening dimensions.  
All supporting parts must be secured to firm wood,  
masonry or metal.  
The electrical outlet must be within reach of the  
power cord.  
C. Slide the air conditioner from the case by gripping the  
base pan handle and pulling forward while bracing the  
case.  
2. STORM WINDOW REQUIREMENTS  
A storm window frame will not allow the air  
conditioner to tilt toward the outside, and will keep it  
from draining properly. To adjust for this, attach a  
piece of wood to the stool.  
WOOD PIECES WIDTH: 2"  
4. PREPARE THE WINDOW  
LENGTH: Long enough to fit inside the window frame.  
THICKNESS: To determine the thickness, place a  
piece of wood on the stool to make it 1/2" higher than  
the top of the storm window frame.  
Cut the window sash seal to the proper length. Peel  
off the backing and attach the seal to the underside of  
the window sash.  
Attach securely with nails or screws provided by the  
installer.  
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Installation Instructions (Continuous)  
6. INSTALL THE CASE IN THE WINDOW  
5. PREPARE THE CASE  
A. Carefully slide the case into the window and  
center the case. Lower the window behind  
the top mounting rail. Pull the bottom of the  
case forward so that the bottom mounting rail  
is tight against the back of the window stool.  
Mount the case to the window sill using 4  
type E screws. Drill pilot holes, if necessary.  
A. Install the top mounting rail with 4 type B  
screws from the inside of the case.  
B. Insert the frames for the accordion panels  
into the top mounting rail and the bottom  
frame guides. Attach the accordion panels to  
the side of the case using 3 type A screws on  
each side.  
Note: When attaching the accordion panels,  
make sure to only screw the inner panels to the  
case sides.  
B. Make sure the bolts and nuts are all of the  
way in both the left and right V-supports.  
C. Position the V-supports on the case bottom  
so that they will be near the outside wall.  
Attach a V-support to each side of the bottom  
of the case using type C screws, 3 on each  
side.  
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Installation Instructions (Continuous)  
7. INSTALL SUPPORT BRACKETS AND THE  
FOAM TOP WINDOW GAS KET  
6. INSTALL THE CASE IN THE WINDOW  
(cont.)  
A. Attach the support brackets with two type D  
screws, one on each side.  
D. Adjust the leveling bolts and nuts against the  
outside wall so that the case has a slight tilt to  
the outside. Tighten nuts with an adjustable  
wrench. Use a level; about a 1/2 bubble will  
be the correct case slant to the outside.  
B. Cut the foam top window gasket to the  
window width.  
C. Stuff the foam between the glass and the  
window to prevent air and insects from  
getting into the room.  
E. Use a wood block (not supplied) between the  
leveling bolts and the wall if the wall is weak  
or if the weight of the air conditioner falls  
between the studs in the wall.  
F. Extend the left and right accordion panels to  
the vertical window sashes. Drill pilot holes  
and attach the top and bottom corners with 4  
type D screws.  
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Installation Instructions (Continuous)  
8. INSTALL THE AIR CONDITIONER IN THE  
CASE  
8. INSTALL THE AIR CONDITIONER IN THE  
CASE (cont.)  
A. Slide the air conditioner into the case. Do not  
push on the controls or the finned coils. Make  
sure the air conditioner is firmly seated.  
G. Pull the coiled power cord from its shipped  
position in the air discharge area. Attach the  
front grille frame to the case by inserting the  
tabs on the grille frame into the slots on the  
front top of the case. Push the grille frame in.  
And install the 2 side screws at bottom left  
and right side of front panel.  
B. Reinstall the locking bracket and screw  
removed earlier.  
H. Secure the front grille frame to the case with  
one type C screw.  
C. Reconnect the ground wire to the air  
conditioner using the screw removed earlier.  
IMPORTANT: The ground wire must be  
reinstalled to ensure a proper ground.  
D. Remove the front grille from its box and  
remove the shipping tape.  
I. Reinstall the filter.  
E. Grasp the inlet grille at the bottom corners  
and pull it forward. Unhook it from its top  
hinges and set it aside.  
J. Reinstall the inlet grille. J Connect power.  
F. Using the tab, pull up slightly on the filter to  
release it and pull it down and out.  
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Operating Controls  
COMFORT ZONETM ANDHEATPUMPMODELS  
Fan Control  
Temperature Control  
OFF – Completely shuts off the unit. To prevent blowing Slide this control to the left for a warmer room temperature,  
fuses, wait two minutes after turning the unit off before to the right for a cooler room temperature.  
turning it on again.  
LOW COOL – Filters and circulates room air with the fan  
running continuously on low speed. Also cools and dehu-  
midifies while the compressor is running. Select this setting  
for quiet cooling operation.  
Vent Control  
Choose one of the following two settings by sliding the vent  
control under the appropriate marking:  
HIGH COOL – Filters and circulates room air with the fan  
EXHAUST – Exhausts room air to the outdoors. Also  
running continuously on high speed. Also cools and dehu-  
circulates and filters room air. This position can be used to  
midifies while the compressor is running. Select this setting  
exhauststaleorsmokyair. Toconserveenergy,itisadvised  
for maximum air circulation and cooling effect.  
that the Fan Control be in the Fan Only setting when using  
this feature.  
LOW HEAT – Filters and circulates room air with the fan  
running continuously on low speed. Also heats while the  
compressororelectricheatisrunning. Selectthissettingfor  
quiet heating operation.  
CLOSED – Exhaust damper is closed. Unit circulates and  
filters room air. This position should be used for normal  
cooling operation.  
HIGH HEAT – Filters and circulates room air with the fan  
running continuously on high speed. Also heats while the  
compressor or electric heater is running. Select this setting  
for maximum air circulation and heating effect.  
FAN ONLY– Select this setting for circulating or exhausting  
room air without cooling.  
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BeforeCallingService  
WARNING  
To reduce the risk of electric shock, personal injury, or death, turn the fan control to the  
off position and remove the unit plug from the wall outlet before doing any inspection or  
maintenance work.  
The following is a list of problems that are sometimes encountered when using a room air conditioner. Possible cause and  
suggested remedies are given for each problem.  
If the problem cannot be fixed using the suggested remedies, see WHEN SERVICE IS REQUIRED section.  
PROBLEM  
POSSIBLE CAUSE  
No power to unit  
SUGGESTED REMEDY  
Push reset button on power cord.  
UNIT WILL NOT RUN  
Set Fan Control to position other than OFF.  
Make sure plug is firmly seated in outlet.  
Check for blown fuses, tripped circuit breakers.  
Set vent to CLOSED.  
LITTLE OR NO COOLING  
Fresh air/exhaust damper open  
Obstructed indoor or outdoor airflow  
Dirty air filters  
LITTLE OR NO HEATING  
(fan and compressor run)  
Remove obstruction from indoor grille or outdoor louvers.  
Dirty air filter. Clean or replace, as needed.  
Check with dealer to determine proper capacity unit for application.  
For cooling, turn Temperature Control to cooler setting.  
Unit undersized for application  
Temperature Control not set properly  
LITTLE OR NO COOLING  
LITTLE OR NO HEATING  
(only fan runs)  
For heating, turn Temperature Control to warmer setting.  
NOISY UNIT  
Loose front on mounting assembly  
Weak building construction  
Water hitting fan blade  
Tighten any loose parts.  
Provide additional support for unit.  
Normal in high humidity. Stop noise by removing drain plug or  
adding condensate drain cup.  
Unit oversized for application:  
Check with dealer to determine proper capacity unit for application.  
compressor cycles on and off frequently  
MOUNTING SUPPORT NOT  
INSTALLED  
Storm window frame installed in window Some models require removal of storm window frame before  
installation.  
FROST ON INDOOR COIL  
Dirty air filter  
Clean air filter by vacuuming or washing with water and mild soap.  
Normal for low outdoor temperatures  
Turning Temperature Control to warmer setting reduces occurrence  
and duration of frost.  
FROST ON OUTDOOR COIL  
(heat pump models only)  
Normal for outdoor temperatures at or  
below 45°F  
Call for service only if unit does not heat room and you have  
checked all problems and remedies listed under LITTLE OR NO  
HEATING.  
ODORS IN COOLING  
ODORS IN HEATING  
Mold, mildew, or algae formation on wet  
surfaces  
To reduce algae growth, use algaecide tablet in base pan; remove  
drain plug; add condensate drain cup and hose. Thoroughly clean  
unit.  
Normal for first time electric heater is  
used each season  
Caused by dust accumulation during unused months.  
Odor dissipates quickly with heater use.  
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When Service Is Required  
Any Questions?  
Your room air conditioner dealer can give you the  
name of your nearest Authorized Service Center.  
Help them give you prompt service by providing:  
Most of your questions can be answered by your local  
Soleus Air brand dealer. Check with your dealer first if  
you need any further information regarding the  
operation, maintenance, or service of your unit. Then,  
if you should have any matters which are not resolved  
locally.  
An accurate description of problem.  
Complete model, serial, and manufacturing (P)  
numbers from serial plate.  
Proof of purchase (sales receipt) upon request.  
Repair by unauthorized servicer that results in  
subsequent failure of unit voids warranty. Warranty  
details are contained in warranty certificate enclosed  
with unit.  
CONSUMER INFORMATION LINE  
1-888-8-SOLEUS  
(Technical Support and Warranty Service)  
Keep accurate records of service calls, including what  
was done, servicer’s name, and date of service.  
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Thru-wall Installation Instructions  
Kit RS100 for Soleus Air brand Compact Room Air Conditioner  
Introduction  
General Instructions  
This instruction sheet provides guidelines for  
installing a compact air conditioner through an  
outside wall.  
All Soleus Air brand Compact Room Air Conditioners  
feature a slide-out chassis. Chassis and front cover  
must be removed from outer case for installation.  
Installing an air conditioner through a wall requires  
extensive carpentry and/or masonry experience.  
Thru-wall installations performed by inexperienced or  
unqualified individuals can result in costly damage to  
home.  
In order to reinstall the chassis and reattach the air  
conditioner front cover, the installed outer case must  
be square and level from side to side. Use wood  
shims between sides of case and finished opening–  
especially where case is secured to opening–to  
prevent warping or distorting. Check installed case for  
distortion using carpenter’s square.  
Air Conditioner Dimensions  
The following figures show the outside dimensions of  
air conditioner with chassis installed, and  
dimensions of outer case with chassis removed.  
A finished opening 26 1/8 - inches wide x 17-inches  
high is recommended. The lower left inside corner of  
opening must be within 5 feet of an appropriate  
electrical outlet (see Use and Care manual for  
electrical requirements.)  
When wall thickness exceeds 9 -inches, opening  
must be modified to allow air to enter side louvers on  
case (see special instructions on back ). Do not  
install air conditioner in walls thicker than 11 2/5 -  
inches.  
Air Conditioner Dimensions  
(with chassis installed)  
Dimensions of Finished Opening  
Masonry Construction  
See CAUTION under General Instructions. In  
masonry walls, cut or build a finished opening 17-  
inches high by 261/8-inches wide. When case is  
properly positioned in opening, secure it in place  
with mortar or concrete nails driven through holes in  
sides of outer case (shim case and predrill holes  
before securing with nails).  
Outer Case Dimensions  
(chassis removed)  
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When case is properly positioned in opening, use wood  
shims to fill any gaps between case and finished opening,  
especially in area where case will be secured to opening.  
Take care not to warp or distort case when installing  
shims. For condensate drainage, install drainage cup in  
drain hole on baseplate of case.  
Brick Veneer or Frame Wall Construction.  
See CAUTION under General Instructions. Cut or build  
rough opening large enough to allow a framed, finished  
opening 17-inches high and 261/8-inches wide. When case  
is properly positioned in opening, secure it to framing  
material with nails or screws driven through holes in sides  
of outer case (shim case and predrill holes before  
securing).  
Outercase must project  
a minimum ¾"  
beyond inside wall  
or molding to attach front frame  
Lintel and  
flashing  
(if required)  
Framing  
lumber  
17"  
9 "  
Install case  
Front of outer case  
with 3/8"  
to side air louvers  
slope to outside  
for condensate  
drainage  
1
8
26 / "  
Caulk all  
sides  
Framed/Finished Opening  
(brick veneer or frame wall construction)  
Optional  
molding  
(not provided)  
Placement of Outer Case in Opening  
Place outer case in opening, flush against one side of  
opening. Use carpenter’s level and ensure case is level  
from side to side and has a 3/8-inch slope from front to back  
(back of case must be 3/8-inch lower than front to ensure  
proper condensate drainage). If needed, use shims to level  
case (from side to side) and to obtain proper back slope.  
Installed Case  
(brick veneer or frame wall construction shown)  
Installation in Wall Thicker Than 9-inches  
The side louvers in outer case provide ventilation to air  
conditioner compressor and fan motor and must not be  
blocked. When installing unit in a wall over 9-inches  
thick, provisions must be made in wall opening to ensure  
free air flow to the side louvers. This can be accomplished  
by chamfering the vertical portions of the outside opening  
as shown.  
Front of case must project ¾-inch (minimum) beyond  
inside wall in order to attach air conditioner front frame. If  
framing indoor side of opening with wood molding (or other  
decorative material), extend outer case ¾-inch beyond  
molding.  
Ventilation louvers on top of case must not be obstructed.  
Do not attempt to install unit in walls thicker than  
112/5-inches.  
Front of  
outercase  
¾" minimum  
projection  
9"  
112/5"  
Side air  
louvers  
(both sides)  
26"  
4"  
4"  
34"  
Chamfering Walls Thicker Than 9-inches  
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Specifications  
Model  
KC-45H  
17600/18000  
16500/17000  
8600/10700  
208/230V~  
60Hz  
Cooling Capacity (BTU/HR)  
Heating Capacity (BTU/HR)  
Electric Heat (BTU/HR)  
Rated Voltage  
Rated Frequency  
Design Pressure Lowside  
Design Pressure Highside  
Cooling AMPS  
150 P.S.I.  
340 P.S.I.  
9.7/8.9  
Cooling Watts  
1955/2000  
9.0  
Cooling EER  
Heating AMPS  
8.8/8.3  
Heating Watts  
1790/1850  
9.2  
Heating EER  
Electric Heat AMPS  
15.6/16  
Electric Heat Watts  
3600  
Air Flow Volume (CFM)  
Dehumidifying Volume (Pint/Day)  
Refrigerant Charge (Ounce)  
Dimension (W/D/H)(inch)  
Dimension of Package (W/D/H)(inch)  
Net Weight /Gross Weight (lbs)  
589  
116.7  
R22 / 34.92 OZ  
25.98” X 30.51” X 16.85”  
29.29” X 36.22” X 19.69”  
165.3 / 183  
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Warranty  
Soleus International Inc. warrants the accompanying Soleus Air 18000 BTU Heat Pump Room Air Conditioner  
(KC-45H) to be free of defects in material and workmanship for the applications specified in its operation  
instruction for the period of parts specified below.  
5 YEARS FOR COMPRESSOR  
1 YEAR FOR OTHER COMPONENTS  
This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine maintenance.  
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation of  
the product after repair.  
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Soleus  
International including, but not limited to, any malfunction, defect or failure caused by or resulting from  
unauthorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or  
transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line voltage,  
fire, flood or other Acts of God, or normal wear and tear.  
Warranty service must be performed by a qualified HVAC contractor. Soleus maintains a centralized service  
network to provide parts and assist in resolving service problems if difficulties are encountered. Soleus agrees to  
provide service information, sell repair parts and reimburse the dealer /serviceman for parts in accordance with  
Soleus International’s Policies and Procedures.  
SOLEUS INTERNATIONAL MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED  
WARRANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS  
SPECIFIED ABOVE. SOLEUS INTERNATIONAL DISCLAIMS ANY LIBILITY FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS  
INTERNATIONAL INC.’S LIABILITY EXCEED THE RETAIL VALUE OF THE AIR CONDITIONER.  
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover  
internet sales, used, salvaged, or refurbished products.  
FOR TECHNICAL SUPPORT AND WARRANTY SERVICE  
Soleus International Inc.  
Tel: 1-888-8 SOLEUS  
Monday through Friday, 9:00 AM to 5:00 PM, PST  
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